Englands Stove Works 25 Pdvc 55 Shp10 Shp10L Or Trp10 Owners Manual

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INSTALLATION AND OPERATION MANUAL

MODEL NUMBERS: 25-PDVC , 55-SHP10 , & 55-TRP10

(NOTE: MANUAL ALSO APPLIES TO “AMERICAN STANDARD”

AND 55-SHP10L PELLET UNITS)

Thank you for purchasing this product from a fine line of heating equipment. We wish

you many years of safe heating pleasure with your new heating appliance.

Save These Instructions.

NOTE: IF YOU HAVE A PROBLEM WITH THIS UNIT DO NOT RETURN IT TO

THE DEALER. CONTACT CUSTOMER SERVICE @ 1-800-245-6489.

Questions? Need Parts or Options? www.englandsstoveworks.com

Please Note the Following Precautionary Statements:

WE DO NOT RECOMMEND PELLET UNITS AS YOUR ONLY SOURCE OF HEAT.

CAUTION: These units must be installed in accordance with the instructions and

comply with your local building and fire codes. Please read this entire manual

before installation and use of this pellet fuel burning room heater.

WARNING: USE OF OUTSIDE AIR IS MANDATORY WITH THIS UNIT.

DO NOT OPERATE UNIT WITH HOPPER OPEN. LID MUST BE SHUT AND SECURED TIGHTLY.

DO NOT OPERATE WITH DOOR OPEN. OPEN DOOR ONLY WHEN LIGHTING.

The freestanding pellet units are approved for mobile home installation with

outside combustion air hook-up. See “Flue System” section of manual.

CAUTION: The structural integrity of the mobile home floor, wall, and ceiling/roof

must be maintained. Do not install in a sleeping room.

Mobile home installation should be in accordance with the Manufactured Home

and Safety Standard (HUD), CFR 3280, Part 24.

→SAFETY NOTICE←

FAILURE TO FOLLOW THESE INSTRUCTIONS COULD RESULT IN PROPERTY DAMAGE, BODILY

INJURY OR EVEN DEATH. FOR YOUR SAFETY AND PROTECTION, FOLLOW ALL THE

INSTALLATION INSTRUCTIONS. CONTACT YOUR LOCAL BUILDING OR FIRE OFFICIALS FOR

RESTRICTIONS AND INSTALLATION INSPECTIONS IN YOUR AREA.

Rev. 11/03

England’s Stove Works highly recommends the use of smoke detectors and Carbon

Monoxide detectors with any hearth product, including this unit. Follow all manufacturer’s

instructions when using smoke or Carbon Monoxide detectors.

IMPORTANT INFORMATION

1. Check local installation codes for your area. Call your Homeowner’s Insurance

representative for inspection of your stove’s installation.

2. Read and comply with the instructions in this manual.

3. This unit should be tested (dry run) before loading pellets for 30 minutes. The stove

should automatically shut itself off after the 30-minute dry run.

4. Your stove is designed to burn Premium Hardwood Pellets. Pellets with a high

ash content will burn dirty and the unit will need cleaning more often.

5. Be sure your pellets are not damp or wet. Keep sawdust out of the unit.

6. Use three-inch (3”) U.L.-approved PELLET VENT TWIST-LOCK PIPE when

installing this unit and follow the manufacturer’s specifications for installation and

clearances (we highly recommend Simpson Dura-Vent pellet twist-lock pipe). Even

though this pipe interlocks, it is advisable to seal all connections with high

temperature silicone. Use at least 3 screws to secure the pipe to the unit’s exhaust

blower. Also, if you do not use U.L.-approved twist-lock pellet pipe, be sure to use

U.L.-approved Pellet Vent pipe, and fasten each joint of the pipe with at least 3

screws.

7. An outside combustion air connection is mandatory for this unit to work properly.

Make this connection using a 1 7/8” I.D. metal pipe (steel, aluminum or copper) and

coupler. Be sure to secure the pipe to the unit with a clamp or aluminum tape. The

outside end should be covered (screened) to prevent any foreign matter from

entering the system. Try to keep the number of bends in the pipe to a minimum.

Our Part Number PU-OAK (Outside Air Kit with flex pipe) can be used. It can be

purchased from your dealer, or by calling (800) 516-3636 or logging on to

www.englandsstoveworks.com . NOTE: If the total run of the connection exceeds

6’, use 3” metal pipe (and coupler) instead.

8. Regularly inspect the burn pot area and, if any crust forms, remove it with a poker.

9. The ash in the burn pot should be removed regularly, depending on your burn rate.

The area to the right and left of the burn pot is for ash storage; keep the air holes in

the burn pot clean for a more efficient burn. Check your exhaust system frequently. I

10. Keep pellets and all other combustible materials a safe distance from the stove.

11. This unit will require floor protection if it is installed on a combustible surface.

The minimum floor protector for this stove is 31” x 32” which should give you at least

one inch (1”) of protection at the rear, four inches (4”) on each side and six inches

(6”) minimum in the front of the unit.

12. Horizontal runs should not exceed four feet (4’) with a max. vertical flue height of

thirty- five feet (35’). At fifteen feet (15’), the pipe should be increased to 4” pellet

vent pipe.

13. This unit should be turned off and allowed to cool prior to cleaning. Any ashes should

be kept in an airtight metal container completely away from all combustibles and

should not be disposed of until they are completely cooled.

14. Read the instructions thoroughly concerning the various settings that are available,

Including the digital read-out control board, and save them for future reference.

15. Do not allow paint, chemicals or construction dust on or near your unit. Do not allow

liquid or ANY foreign materials on or inside your unit. Shut your unit down and cover

it when painting, construction or similar activity is taking place. Wipe and clean your

unit after any construction is done in your home, or if any foreign material gets on or

inside your unit. You may also need to remove the rear and side cover plates to your

unit (unplug unit first) and vacuum and clean the motors and inside of your unit.

16. Improper gasket maintenance, including failure to replace gaskets, can cause air

leaks resulting in smoke-backs.

17. Remember that, as with any appliance, there is user responsibility involved,

including installation, operation and maintenance of this product. Be sure to check

local codes, and call Customer Service at (800) 245-6489 if you have any questions.

18. Be sure to follow the directions of all manufacturers of third party products that you

use, including fire starters or exhaust pipe. Never apply fire starter gel to a hot

surface or hot coals.

Visit our web site at www.englandsstoveworks.com for helpful information,

frequently asked questions, parts/accessory orders and more!

NOTES:

UNIT PREPARATION

1. Attach the spring handle to the door by turning it counterclockwise.

Important: Hopper Latches must be tight so that the top is sealed to prevent

back-burn.

2. Test your 110-volt outlet for current and then plug in the unit. (We highly

recommend a surge protector for our pellet unit, as the control panel is

electronic).

3. It is important to note that this stove is equipped with a dual auger system. The top

auger runs intermittently and drops pellets to the bottom auger; the bottom auger

runs constantly and simply pushes the pellets forward to the burn pot. The control

board (“Heat Range”) setting determines the top auger feed rate.

4. The stove has a digital read-out control board and is started by pressing the “ON”

touch pad. This will start the upper auger, bottom auger and exhaust

blower. (The room air blower will start later as the stove reaches the pre-set blower

temperature – see “Control Board” section for further explanation.)

5. Check to be sure both augers and the exhaust blower are operating before

connecting the unit to the flue system. Be sure to “dry run” your unit for 30 minutes

before connecting it to the flue (it should automatically stop after 30 minutes).

FLUE SYSTEM

Caution: Follow the pipe manufacturer’s installation instructions and directions

for passing through combustible walls and ceilings.

Be sure to check local codes in your area.

1.

If 3” flue pipe exceeds 15’ in length, increase to 4” flue pipe for remaining flue connections.

2. Total flue length should not exceed 35’.

3. Horizontal run not to exceed 4’.

4. Floor protector required: Min. size 31” x 32”.

5. If the total run of outside air connection exceeds 6’, or if more than 2 elbows are used, use 3” metal pipe (and coupler) instead.

6. Outside Air is mandatory for proper safe operation.

Must have minimum

3” adapter before tee

for longer run.

For shorter run (such

as Masonry

Connection below),

tee alone is acceptable.

Masonry Connection

Illustration 1

Our Part AC-3000 is

acceptable for

through-the-wall

installation.

(AC-3100 for 4000

feet+ installations)

This unit is equipped with a negative draft system that pulls air through the burn pot

and pushes the exhaust out of the dwelling. If this unit is connected to a flue system

other than the way explained in this manual, it will not function properly.

Pellet Vent Pipe

The UL approved pellet vent pipe that we recommend is a twist lock system;

however, it is still recommended that high temperature silicone be used at each joint.

England’s Stove Works recommends the use of Simpson Dura-Vent twist-lock pipe (if

you use other pipe, consult your local building codes and/or building inspectors, and

secure each joint with at least three screws—see Important Information, above). Do not

use “B” vent gas pipe or galvanized pipe with this unit. The pellet pipe is designed to

disassemble for cleaning and should be checked several times during the burning

season. Pellet vent pipe is not furnished with the unit and must be purchased separately.

Do not install a flue damper of any kind in this system and do not connect this

unit to a flue system serving another heating appliance.

Through the Wall

To vent the unit through the wall, connect the pipe adapter to the exhaust motor

adapter. If the exhaust adapter is at least eighteen inches (18”) above ground level, a

straight section of pellet vent pipe can be used through the wall. Your dealer or our

factory should be able to provide you with a kit that will handle most of this installation,

which will include a wall thimble that will allow the proper clearance through a

combustible wall. Once outside the structure, a three-inch (3”) clearance should be

maintained to the outside wall and a clean out tee should be placed on the pipe that

extends through the wall. We recommend a minimum of three feet (3’) of vertical pipe

with a 90-degree turn away from the house. At this point a one-foot (1’) section should

be added with a horizontal cap, which would complete the installation (see Illustration 1).

A wall strap should be placed just below the last 90-degree section to make the

system more stable. If you live in an area that has heavy snowfall it is recommended the

installation be taller than three feet (3’) to get above the snowdrift line. This same

installation can be used if your stove is below ground level by simply adding the clean-

out section and vertical pipe inside until ground level is reached. With this installation

you have to be aware of the snowdrift line, dead grass and leaves. We recommend a

three foot (3’) minimum vertical rise on the inside or outside of the house.

The through-the-wall installation is the least expensive and simplest installation. Never

terminate the end vent under a deck, in an alcove, under a window or between two

windows. Call (800) 516-3636 to inquire about our AC-3000 Pellet Vent Kit.

Through the Ceiling

When venting the stove through the ceiling, the pipe is connected the same as

through the wall, except the clean-out tee is always on the inside of the house, and a 3”

adapter is added before the clean-out tee. You must use the proper ceiling support

flanges and roof flashing that are supplied by the pipe manufacturer--follow the pipe

manufacturer’s directions and Illustration 1 in this manual. It is important to note that if

your vertical runs of pipe are more than fifteen feet (15’) at this point, the pellet vent pipe

size should be increased to four inches (4”) in diameter. Do not exceed four feet (4’) of

pipe on a horizontal run, and do attempt to use the least number of elbows for your flue

system. If an offset is used, it is better to install a 45-degree elbow whenever possible.

NOTE: Installing elbows may inhibit your draft by up to 15% per elbow.

Existing Flue System

*

IMPROPER INSTALLATION:

The manufacturer will not be held responsible for damage

caused by the malfunction of a stove due to improper venting or installation. Call

(800-245-6489) and/or consult a professional installer if you have any questions.

NOTE on Mobile Home Installation:

Secure the heater to the floor

using the two holes in the pedestal. If the unit is on a combustible surface, you will need to drill

matching holes in the floor protection that you choose (see Floor Protection section). Do not disturb the structural integrity of

the home, and be sure the unit is permanently electrically grounded to the chassis of your home. Remember that outside

combustion air is mandatory, and not to install the unit in a sleeping room of the home.

If you are replacing a wood stove with a pellet unit the chimney or pipe should be cleaned

thoroughly before proceeding with the installation. The flue system should be either masonry

or a UL approved pre-manufactured Class A flue system. The flue thimble or pipe will be

either six inches (6”) or eight inches (8”) and the proper reducer (6” to 3” or 8” to 3”) and can

be purchased or ordered by your local dealer. Connect a three inch (3”) tee with clean-out to

the pipe adapter -- seal this with a high temperature stove cement, then extend the pipe to

the installed reducer at your thimble. If the thimble is in the ceiling the pipe will go straight up,

but if the thimble is in the wall another 90-degree elbow will be required to make the

connection.

Outside Air Intake

Outside air is mandatory for this unit to operate properly. This unit has been designed

and tested with this connection, because so many homes are airtight and there is not

adequate combustion air available from inside the home. The air intake pipe is located at the

rear of the burn pot and measures one and one half inches (1 ½”) inside diameter (I.D.). This

connection can be made with 1 7/8” I.D. metal pipe and coupler, and should exit through the

wall. Be sure to secure the pipe to the unit with a clamp or aluminum tape. The outside end

of the pipe should be covered (screened) to prevent foreign matter from entering the system.

Our Outside Air Kit (Part Number PU-OAK) can be used. If your unit is located below ground

level, you will need to run the pipe up and then outside the dwelling. NOTE: If the total run

of the connection exceeds 6’, use 3” metal pipe (and coupler) instead.

FLOOR AND WALL PROTECTION

Floor Protection

If your floor is constructed of a non-combustible material such as brick or concrete there

is no need for floor protection. If your floor is constructed of a combustible material such as

hardwood, linoleum or carpet, then you will be required to use floor protection between the

unit and the combustible. The protection that is chosen should be UL approved or equal, and

should be large enough to provide a minimum of one inch (1”) behind and four inches (4”) on

both sides of the stove. The clearance in front of the stove should be at least six inches (6”).

This freestanding pellet unit will need a minimum 31” x 32” floor protector.

Wall Protection

From the rear and sides of the stove only six inches (6”) of clearance is required to

paneling, wallpaper or sheet rock. The pellet vent pipe would require the standard three

inches (3”) clearance, or as recommended by the pipe manufacturer. Normally,

additional wall protection is not required with this unit.

OPERATING INSTRUCTIONS

CAUTION: Do not operate with the door open; open door only when lighting.

Do not burn trash (paper bags, etc.) in this unit.

This stove has an induced draft system and is designed to operate continuously, as

frequent shutdown is not required. The digital control board allows the stove to operate

by a time delay-relay system; this system controls the top auger feed rate by operating

for a predetermined number of seconds, while the bottom auger operates constantly.

The setting of the “Heat Range” touch pad will control the heat output and the amount of

pellets the unit will burn (see Ill. 2). Note: This stove is using solid fuel and will not restart

automatically.

Horizontal Feed System

This unit has a top and a bottom auger that are separated by four inches (4”); a 1-

RPM motor drives each auger. The top auger drops pellets to the bottom auger tube,

and the bottom auger pushes the pellets forward to the burn pot. This assures there is

no build up of fuel in the bottom auger tube. As pellets enter the burn pot the combustion

air is drawn across the fuel.

START- UP PROCEDURE

Note: The operation of this unit should be checked (dry run) prior to this procedure.

1. Verify the hopper is clean and free of foreign matter and there is current at your

outlet (we do recommend a surge protector be used with our unit).

2. Fill the hopper with wood pellets; do not allow any part of the bag or any foreign

material in the hopper, as this may jam the augers. Ensure that all pellet matter is

cleared from the hopper lid gasket. Close the hopper lid and secure the latches.

3. Place a handful of pellets in the burn pot, spread a small amount of fire starter over

the handful of pellets and ignite them. Wait a few minutes before closing the door

and pressing the “ON” touch pad on the control board -- if the door is closed before

the pellets are burning thoroughly, the exhaust blower could put out the fire. If for

some reason the unit does not come on after pressing the “ON” touch pad, the cord

should be disconnected for two to three minutes. After this, the control board should

reset and can be started again. If you still have problems, call our factory.

Recommended fire starter materials: Wax-impregnated wood chips, cardboard

cubes or fire starter gel designed for pellet stoves. Follow the manufacturer’s

directions for these products, and never place gel on any hot surface or hot coals.

Never use gasoline, lantern fuel, kerosene, charcoal lighter fluid, diesel fuel or

any other flammable liquid to start the fire.

4. Check to be sure the flame is sustaining itself and continues to increase. If the flame

goes out, be sure the burn pot is cleaned out and free of hot coals before repeating

the procedure.

First Fire: Adjust the “Heat Range” and “Blower Speed” to a “5” setting and

allow the stove to operate in this manner for approximately three (3) hours (or

more if necessary), allowing the stove to “cure out” as the paint and oils

from the manufacturing process burn off. We recommend that you open doors

and windows in your dwelling during this process.

Subsequent Cold Starts: We recommend that you operate the unit on a “5”

setting until the convection (room air) blower begins to operate.

SHUT DOWN PROCEDURE

WARNING: NEVER SHUT DOWN THIS UNIT BY UNPLUGGING IT FROM THE

POWER SOURCE. Refer to the instructions below.

Press the “OFF” touch pad to put the stove in the shut down mode. At this time the

red light above the pad will illuminate. The instant this is done the top auger will stop

feeding pellets to the bottom auger, but the room air blower, exhaust blower and the

bottom auger will continue to operate. When the internal temperature of the unit drops to

95 degrees the room air blower will stop operating; the exhaust blower and the bottom

auger will cease to operate when the temperature drops to 90 degrees. The red light will

then shut off and the unit will be completely shut down. The hotter the unit is operating

the longer it will take for the stove to complete the shut down cycle.

Note: If the room temperature stays above 70 degrees the unit will remain in the shut

down mode for 54 minutes, regardless of the temperature at the heat sensor. If the stove

stays on this long and you are sure the fire is out, the cord can be unplugged from the outlet.

After approximately 10 seconds the unit can be connected to the power source and the

control board will be reset.

DAILY OPERATION

Refueling the Unit

Always press the “OFF” pad before refueling. This unit has a 40-pound hopper and

should be filled when the hopper level drops to three or four inches (3” or 4”).

Note: The hopper will be warm; therefore, you should always use some type of hand

protection. Never place your hand near the auger while the stove is in operation.

Note: Again, ensure that all pellet matter is cleared from the hopper lid gasket before

closing. Be sure to close hopper securely before re-firing. Do not operate this unit with the

hopper lid open or unsecured.

Power Outage

Important: This stove is equipped with a vacuum safety switch. If the power to your stove

is interrupted for more than three minutes, but less than 18 minutes, the unit will shut down

and an error code will show in the “Heat Range” window of the Control Board. At this point,

you may press the “On” button and the unit will automatically resume operation; however, if

the power is off for more than 18 minutes, the unit will have to be re-started completely (see

“Start-Up Procedure). NOTE: The unit will also shut down in the event of Combustion Blower

failure; if this is the case, the unit will not re-start and you must contact Customer Service at

(800) 245-6489. It is very important for the unit to be vented properly (outside air), as the

natural draft is needed to clear the smoke from the stove. Also, do not open the hopper lid.

This may cause fire to burn in the hopper.

If the power is off for more than 18 minutes, use a poker or a scooper to place burning

pellets in the sides of the firebox and remove them from the burn pot. When power is restored,

press the “ON” button and let the unit run for approximately 5 minutes, then press the “OFF”

button – this will remove any pellets from the upper and lower auger systems. After the unit

has cooled, remove all remaining pellets from the firebox and burn pot area; you may then

restart your unit.

Fire Outage

If the fire in the burn pot goes out, the unit will automatically enter the shut down mode.

Fuel Outage

If the unit should run out of pellets, or the pellets happen to bridge in the hopper, the

temperature of the heat chamber will fall below 90 degrees and the stove will go into the shut

down mode.

Combustion Blower Failure

If the combustion (exhaust) blower should fail on this unit the Vacuum Shut Down Switch

will automatically stop the stove. This will shut your unit completely off, and there will be an

“E” code in the “Heat Range” window on the control board. At this point you will need to

contact Customer Service at (800) 245-6489. NOTE: It is very important for the unit to be

vented properly (outside air hook-up), as the natural draft is needed to clear the smoke from

the stove.

ASH REMOVAL AND DISPOSAL

IMPORTANT: While the amount of ash generated by this unit is not excessive

compared to log-burning woodstoves, keeping the unit clean and free of ash is

essential for peak performance. Too much ash build-up hampers airflow and

reduces the unit’s efficiency, and can cause smoke-back.

Daily Ash Maintenance

If there is fuel in the hopper, press the “OFF” pad and allow the unit to burn for approximately

five (5) minutes in the shut down mode prior to opening the front door. Use a long-handled

screwdriver or a long-handled putty knife to scrape off any build-up or crust in the burn pot area.

This can be pushed to the left or right into the ash storage area.

Weekly Ash Removal

Shut the unit down by pressing the “OFF” pad and allowing the unit to go through the complete

shut down cycle. Allow the unit to completely cool down and remove the ashes with a scoop.

The ashes should be placed in a non- combustible container with an airtight lid and should always

be placed on a non-combustible surface or on the ground until completely cooled and free of hot

cinders. Once the ash is removed, the burn pot should be given a thorough inspection. Remove

and clean the burn pot wear plate (refer to the exploded diagram in the rear of this manual –

Illustration 4), and remove any ash build-up in the area below the wear plate. Check for any

build-up in the front of the burn area. Clean out all air holes (if necessary a 1/8” drill bit can be

used) --these air holes should be kept clean, as they supply combustion air under and around the

pellet fuel. The burn pot assembly should also be thoroughly cleaned, including the burn box.

When replacing the wear plate, ensure that it lies flat in the firebox and no gaps (from ash

residue) are under it.

IMPORTANT: Ash build-up under the wear plate can cause the unit to malfunction.

Monthly Ash Removal

The large baffle plate (12” x 13”) that hangs above and behind the burn pot (refer to the

exploded diagram in the rear of this manual – Illustration 4) should be removed monthly. This can

be done by lifting up the plate and pulling it out. The area behind the plate should then be cleaned

thoroughly, and the plate placed back in the original position. Inspect your flue pipes, and

remove ash buildup from the clean-out tee.

Annual Cleaning

The stove and the flue system should be given a complete cleaning at the end of the heating

season. Remove the burn pot assembly, clean it thoroughly, and re-install it (refer to Illustration

4); this will require new gasket for the burn pot. Be sure to tighten the set screws when you

replace them, but do not over-tighten. In addition to the cleaning mentioned earlier, the exhaust

blower should be removed annually and the blower tube vacuumed of any ash build up. When

cleaning or replacing the blower a new gasket (Part # PU-CBG) should be added between the

blower flange and the steel exhaust tube.

Soot and Fly ash: Formation and Need for Removal – The products of combustion will

contain small particles of fly ash. The fly ash will collect in the exhaust venting system

and restrict the flow of flue gases. Incomplete combustion, such as occurs during startup,

shutdown, or incorrect operation of the room heater will lead to some soot formation

which will collect in the exhaust venting system. The exhaust venting system should be

inspected at least once every year to determine if cleaning is necessary.

MAINTENANCE

CAUTION: UNPLUG THIS UNIT PRIOR TO ANY SERVICE WORK.

SEE EXPLODED DIAGRAM (ILLUSTRATION 4) FOR PARTS REFERENCE

Note: To do any service on this unit the rear steel access panel must be

removed. Eight (8) screws hold this panel to the rear of the stove.

Parts Orders: (800) 516-3636 www.englandsstoveworks.com Questions: (800) 245-6489

Auger Motors

The auger motor and gearbox are one complete assembly (Part #PU-047040) and can be

removed by disconnecting the power leads and loosening the (5/16” head) set bolt in front of the

assembly. This bolt tightens down on the flat side of the gear shaft and locks the gear shaft and

auger shaft together -- once the bolt is loosened, the entire assembly will slide from the locking

collar. There are two motor assemblies on this unit and both rest on a shelf when not in operation.

When replacing a motor, the assembly should always be placed on the shelf prior to starting the

unit.

Auger Bearings and Auger Shafts

The auger bearings (Part #PU-UCF204-12) are a sealed unit and do not require lubrication. To

replace the top auger all the fuel must be removed from the hopper, as well as the top auger

assembly. Once this is done the four bolts that hold in the bearings can be removed. At this time,

the complete auger assembly can be pulled from the stove. Loosen the two (2) set screws with a

1/8” allen wrench, which will disconnect the bearing from the shaft -- the bearing and auger shaft

can be replaced by reversing this procedure. When placing the auger bearing and shaft assembly

back into the unit, always tighten the four bolts in a diagonal pattern to ensure the bearings and

shafts are aligned properly. Follow the same procedure to work on the bottom auger, with the

exception that the pellets do not have to be removed from the hopper.

Convection Blower

The convection blower (room air blower) -- (Part #PU-4C442) is located on the left side of the

unit and can be removed by disconnecting the power leads and removing the four mounting

screws. Once this is done, the blower should slide out the rear of the unit. Reverse this procedure

to install a new room air blower.

Combustion Blower

To clean or replace the combustion (exhaust) blower (Part #PU-076002B), the power leads

and the pellet vent pipe must be disconnected. Next, remove the screws that hold the blower to

the steel exhaust tube and the entire blower should release from the stove. The blower impeller,

blower tube and the steel blower exhaust tube on the unit should be brushed and vacuumed.

When cleaning or replacing the blower a new gasket (Part # PU-CBG) should be added between

the blower flange and the steel exhaust tube.

Vacuum Switch

This unit is equipped with a Vacuum Shut Down Switch (Part # PU-VS), which helps control

various functions of the unit. If an operational error occurs in the unit, the switch will shut the unit

off, and an “E” (denoting “Error”) will appear in the “Heat Range” window of the Control Board.

Situations which could cause this include power failure, combustion blower failure, improper flue

installation, a blocked flue (from rodents, nests, etc.), or “dirty burning” from burning improper fuel

(see “Important Information” at the beginning of the manual).

Gaskets

IMPORTANT: IMPROPER GASKET MAINTENANCE, INCLUDING FAILURE TO REPLACE

GASKETS, CAN CAUSE AIR LEAKS RESULTING IN SMOKE-BACKS. This unit comes with a

3/4” rope gasket around the door, which should be replaced every two years. To replace the door

gasket (Part #AC-DGKC), the old gasket must first be removed entirely -- this may require you to

scrape the old material from the channel before adding the new cement. Once the new gasket

and cement have been added, the door should be closed and latched for twenty-four hours to

allow the adhesive to harden. If you are replacing the window gasket (Part #AC-GGK), the new

gasket will already have adhesive on it. Remove the paper on the adhesive side and place the

gasket around the outside edge of the glass, by forming a “U” with your fingers and placing the

new material around the window. You should also replace the combustion blower gasket (Part #

PU-CBG) whenever you remove or clean the combustion blower.

Finish

This new unit has been painted with 1200 degree Paint (Part #AC-MCSP or AC-MBSP) that

should retain its original look for years. If the unit should get wet and rust spots appear, the spots

can be sanded with plain steel wool and repainted. We recommend this paint, as others may not

adhere to the surface or withstand the high temperatures.

Glass

This unit has a 9” x 9” ceramic glass (Part #AC-G9, comes with gasket) in the viewing door. If

this glass becomes cracked in any area, the unit should be shut down and the window replaced

with this high-temperature g lass.

NOTES:

You may order parts and options on our web site:

www.englandsstoveworks.com

,

or by calling (800) 516-3636.

Our web site also offers service instructions that can be printed or viewed as video.

Recommended Heat Ranges

for Pellet Unit Control Board

:

Low Burn: Heat Range setting: 1 Room Air Blower setting: 1

Medium Low: Heat Range setting: 2 – 3 Room Air Blower setting: *

Medium High: Heat Range setting: 5 – 8 Room Air Blower setting: *

High Burn: Heat Range setting: 9 Room Air Blower setting: 9

* NOTE: Blower Speed should match Heat Range setting.

NOTE: The bottom 3 buttons are

pre-set at the factory and do not

need adjustment. Call Service at

(800) 245-6489 if you have

questions or problems.

CAUTION:

Illustration 2

(This Vacuum

Switch only for use

on 25-PDV, 25-PI,

55-SHP22, 55-

SHP20, 55-TRP22

and 55-TRP20)

The control board (PART #PU-CB98) is a digital read-out board. This board offers a

wide variety of settings to operate the unit. The bottom controls are preset at the factory

and should not require any changes on start-up of the unit. This part can be removed

from the unit by loosening the two screws on the outside of the stove, and then pulling it

back to the inside of the stove. The stove’s rear access panel should be removed prior to

removing the control board. A 4-amp fuse is used on this control board.

THERMOSTATS

REMOTE: There is now a Remote Thermostat (Part # AC-3001) available for your

pellet stove. It comes with everything necessary for quick installation, and has many

features to allow remote control of your unit.

WALL: Also, an external wall thermostat (such as our Part # GU-1E30-914) can be

used on our pellet units as long as it is a 24-volt that works with millivolt systems. After

unplugging the unit, locate the jumper wire (J-3) on the bottom of the control panel. The

two screws should then be loosened and the jumper wire removed from the board. Next,

the two thermostat lead wires should be slipped into these openings and the screws

tightened; the jumper wire should be saved for future operation without a thermostat.

The unit will operate differently once the wall thermostat is connected -- we

recommend the stove control board be set at “9” on the Heat Range and Blower Speed

while using the thermostat. Refer to the section on “Start-up Procedure” for information

on cold starts.

Call (800) 516-3636 or log onto www.englandsstoveworks.com to inquire or order these.

HOPPER LID LATCHES

Important

: Hopper Lid Latches must be checked periodically

and kept tight so the top is sealed to prevent back-burn.

Illustration 3 –

Hopper Lid Latches

Have this information on hand if you phone the factory or your dealer regarding this product.

Retain for your files:

Model Number __________________________

Date of Purchase ________________________

Date of Manufacture _________________ Serial #_____________________

LIMITED 5 YEAR WARRANTY FROM THE DATE OF

PURCHASE TO THE ORIGINAL OWNER

The manufacturer extends the following warranties:

Five Year Period:

1. Carbon steel and welded seams in the firebox are covered for 5 years against splitting.

2. The cast iron door and hinges are covered for 5 years against cracking.

Three Year Period:

3. Component parts such as the hopper, auger burn pot, baffle plate, auger shafts,

auger bearings, and fasteners are covered for 3 years against cracking, breakage

and welded seams from separating.

One Year Period:

4. Electrical components, accessory items, glass and the painted surface are covered

for 1 year from the date of purchase.

Conditions and Exclusions:

Damage from over-firing will void your warranty.

This warranty does not apply if damage occurs because of an accident, improper handling,

improper installation, improper operation, abuse, or unauthorized repair made or attempted to be

made.

The manufacturer is not liable for indirect, incidental, or consequential damages in connection

with the product including any cost or expense providing substitute equipment or service during

periods of malfunction or nonuse.

All liability for any consequential damage for breach of any written or implied warranty is

disclaimed and excluded. Some states do not allow the exclusion or limitations of incidental or

consequential damages, so the above may not apply to you.

Procedure:

Purchaser must give notice of claim of defect within the warranty period and pay transportation to

and from a service center designated by the factory. The dealer from which the unit was

purchased or the factory, at our option, will perform the warranty service.

Other Rights:

This warranty gives you specific legal rights, and you may also have other rights, which may vary

from state to state.

NOTE: THIS WARRANTY IS NULL AND VOID IF YOU DO NOT RETURN THE

ATTACHED WARRANTY REGISTRATION WITH A COPY OF THE SALES RECEIPT

WITHIN 30 DAYS FROM THE DATE OF PURCHASE.

WARRANTY IS NOT TRANSFERABLE

Pellet Stove Exploded View

Illustration 4

Dimensions of 25-PDVC/55-SHP10/55-TRP10: 23”W x 28”H x 21”D

(Approx. 13 ½” from floor to center of exhaust)

REPLACEMENT PARTS AND OPTIONS LIST

AC-GGK GLASS GASKET KIT (gasket only, no glass)

AC-DGKC DOOR GASKET KIT (#2 on diagram)

AC-G9 9” X 9” GLASS with Gasket (#3 on diagram)

AC-SH BRASS DOOR SPRING HANDLE

AC-SHN NICKEL DOOR SPRING HANDLE

AC-MCSP HI-TEMPERATURE CHARCOAL PAINT

AC-MBSP HI-TEMPERATURE BLACK PAINT

PU-AMS AUGER MOTOR SUPPORT GASKET

PU-047040 1 R.P.M. AUGER MOTOR (#18 on diagram)

PU-076002B COMBUSTION (Exhaust) BLOWER (includes 3” adapter)

(#’s 8 and 9 on diagram)

PU-4C442 140 CFM CONVECTION BLOWER

(#13 on diagram)

PU-CB98 DIGITAL CONTROL BOARD

(#12 on diagram)

PU-62-40-151-2 Hopper Lid Latch (2002 and later Models;

for earlier models order PU-103-50)

(#25 on diagram)

PU-AF6T TOP AUGER SHAFT W/FLIGHTING

(#14 on diagram)

PU-AF11B BOTTOM AUGER SHAFT W/FLIGHTING

(#14 on diagram)

PU-BP98 BURN POT ASSEMBLY

(#’s 5 and 11 on diagram, call if you need only one part of this 2-piece assembly)

PU-VS VACUUM SHUT DOWN SWITCH (# 24 on diagram)

PU-UCF204-12 AUGER BLOCK BEARING (#16 on diagram)

PU-2X570 ¾” I.D. LOCKING COLLAR (#17 on diagram)

PU-ABG AUGER BEARING GASKET

PU-HLG HOPPER LID GASKET (#22 on diagram)

PU-BPG BURN POT GASKET (#6 on diagram)

PU-CBG COMBUSTION BLOWER GASKET (#10 on diagram)

OPTIONS

PU-OAK OUTSIDE AIR KIT

AC-3000 3” PELLET VENT KIT (Through the Wall)

AC-3100 4” PELLET VENT KIT (For High Altitudes: 4000 ft+ )

AC-106-P/SH-106-P BRASS WINDOW TRIM

AC-106-PBN BRUSHED NICKEL WINDOW TRIM

AC-103 BRASS LIP TRIM FOR ASH APRON

AC-103BN BRUSHED NICKEL LIP TRIM FOR ASH APRON

GU-1E30-914 WALL THERMOSTAT

AC-3001 REMOTE THERMOSTAT

PARTS/OPTIONS ORDERS ONLY: (800) 516-3636

If you have any questions please contact our Customer Service Department:

CUSTOMER SERVICE & TECHNICAL CALLS: (800) 245-6489

Customer Service Department service@englanderstoves.com

P.O. Box 206

Monroe, Va. 24574 (Fax: 434-929-4810)

You may also order parts an

d options, view frequently asked questions and more, on our

web site: www.englandsstoveworks.com

TROUBLE-SHOOTING GUIDE

WARNING: TO AVOID ELECTRICAL SHOCK ALWAYS DISCONNECT THE UNIT FROM THE

POWER SOURCE BEFORE ATTEMPTING ANY REPAIR. IF THIS GUIDE DOES NOT

CORRECT THE PROBLEM CALL YOUR LOCAL DEALER, OR OUR CUSTOMER SERVICE

AT 1-800-245-6489.

. Problem Cause Solution

1. Auger not turning 1. Loose set screw 1. Tighten setscrew on collar

2. Bad gear motor 2. Replace auger motor

3. Foreign matter in auger 3. Remove pellets and object

4. Vacuum sensor (Top Auger) 4. Check exhaust blower

2. Smoke smell or dust in house 1. Improper exhaust connection 1.Check all connections for leaks

especially the exhaust blower

connection; Seal with silicone,

hose clamp or aluminum tape

3. Room air blower not operating 1. Loose sensor 1. Tighten connection on sensor

2. High “ON” temperature 2. Adjust temperature lower

4. Exhaust blower not operating 1. Loose connection 1. Check connection at c/board

2. Bad blower 2. Replace blower

3. Bad vacuum sensor 3. Replace vacuum sensor

5. Lazy fire 1. Control board settings 1. Review board settings

2. Bad exhaust blower 2. Replace blower

3. Excessive pellet moisture 3. Keep pellets inside

4. Excessive ash 4. Remove baffles; Clean unit

5. Low quality pellets 5. Use premium hardwood pellets

6. Blown fuse (4 AMP) 1. Power surge 1. Replace fuse; use surge

protector

2. Exposed wire 2. Check for exposed or frayed

wire and loose connections

3. Electric motor shorting or 3. Check motors and blowers

bound up for obstructions or lock-up

7. High pellet consumption 1. Low quality pellets 1. Use premium hardwood fuel

2. Board out of adjustment 2. Check c/board settings

8. Squeaking noise 1. Build up in tube 1. Remove auger and clean

2. Improper auger alignment 2. Re-align auger

3. Blower noise 3. Remove and oil blower

9. Pinging or rattling noise 1. Foreign material 1. Check blower for material

2. Loose set screw 2. Check impeller blower screw

10. Unit shuts down in 1. Loose heat sensor 1. Check stove connection

30 to 40 minutes

2. Control board settings 2. Check settings; always start

unit on “5” to “9”setting

11. Unit keeps shutting down 1. Blocked flue 1. Check for flue blockage (nests,

(“E” code on control board) rodents, excess soot, etc.)

2. Blower failure 2. Check combustion blower

wires, call Cust. Svc.

3. Improper installation 3. Check for loose flue/pipe

connections

Improper installation may cause a back draft.

*NOTE: Also check for loose or cracked vacuum hose on PU-VS switch (see #24 in Illustration 4).

WARRANTY REGISTRATION

Purchased by (Name) ______________________________________________

Address _________________________________________________________

City ________________________ State __________ Zip _________________

Telephone _______________________________________________________

Email (Optional) ___________________________________________________

DEALER INFORMATION

Purchased From (Dealer) ___________________________________________

Address _________________________________________________________

City ________________________ State __________ Zip _________________

UNIT INFORMATION

Model Number _____________________ Purchase Date* _________________

Serial Number _____________________ Mfg. Date ______________________

*A copy of your store receipt must accompany this registration form.

IMPORTANT NOTICE

THIS REGISTRATION INFORMATION MUST BE ON FILE FOR THIS WARRANTY TO BE

VALID. PLEASE MAIL THIS INFORMATION WITHIN THIRTY (30) DAYS FROM THE DATE OF

PURCHASE.

Mail To:

England’s Stove Works, Inc.

Customer Service Department

P.O. Box 206

Monroe, VA 24574

Or, Fax To:

(434) 929-4810 – 24 hours a day