Epson Aculaser C3800 Users Manual Series

ACULASER C3800 1010208594

C3800 to the manual 568e83bd-df4b-4c6a-9d7b-63975ebb14b7

2015-01-23

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EPSON AcuLaser C3800 User's Guide
User’s Guide
NPD2252-00
Copyright and Trademarks 2
EPSON AcuLaser C3800 User's Guide
Copyright and Trademarks
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any
means, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson
Corporation. No patent liability is assumed with respect to the use of the information contained herein. Neither is
any liability assumed for damages resulting from the use of the information contained herein.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for
damages, losses, costs, or expenses incurred by purchaser or third parties as a result of: accident, misuse, or
abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
failure to strictly comply with Seiko Epson Corporation’s operating and maintenance instructions.
Seiko Epson Corporation and its affiliates shall not be liable against any damages or problems arising from the use
of any options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
PCL is the registered trademark of Hewlett-Packard Company.
Features Zoran Corporation Integrated Print System (IPS) for print language emulation.
NEST Office Kit Copyright © 1996, Novell, Inc. All rights reserved.
A part of the ICC Profile contained within this product was created by Gretag Macbeth ProfileMaker. Gretag
Macbeth is the registered trademark of Gretag Macbeth Holding AG Logo. ProfileMaker is the trademark of LOGO
GmbH.
IBM and PS/2 are registered trademarks of International Business Machines Corporation. Microsoft® and
Windows® are registered trademarks of Microsoft Corporation in the United States of America and other countries.
Apple® and Macintosh® are registered trademarks of Apple Computer, Inc.
EPSON and EPSON ESC/P are registered trademarks and EPSON AcuLaser and EPSON ESC/P 2 are
trademarks of Seiko Epson Corporation.
Coronet is a trademark of Ludlow Industries (UK) Ltd.
Marigold is a trademark of Arthur Baker and may be registered in some jurisdictions.
CG Times and CG Omega are trademarks of Agfa Monotype Corporation and may be registered in certain
jurisdictions.
Arial, Times New Roman and Albertus are trademarks of The Monotype Corporation and may be registered in
certain jurisdictions.
ITC Avant Garde Gothic, ITC Bookman, ITC Zapf Chancery and ITC Zapf Dingbats are trademarks of International
Typeface Corporation and may be registered in some jurisdictions.
Antique Olive is a trademark of Fonderie Olive.
Helvetica, Palatino, Times, Univers, Clarendon, New Century Schoolbook, Miriam and David are trademarks of
Heidelberger Druckmaschinen AG which may be registered in certain jurisdictions.
Wingdings is a trademark of Microsoft Corporation and may be registered in some jurisdictions.
Copyright and Trademarks 3
EPSON AcuLaser C3800 User's Guide
HP and HP LaserJet are registered trademarks of the Hewlett-Packard Company.
Adobe, the Adobe logo and PostScript3 are trademarks of Adobe Systems Incorporated, which may be registered
in certain jurisdictions.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of
their respective owners. Epson disclaims any and all rights in those marks.
Copyright © 2006 Seiko Epson Corporation. All rights reserved.
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EPSON AcuLaser C3800 User's Guide
Copyright and Trademarks
Safety Instructions
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Warnings, Cautions, and Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Safety precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power On/Off Cautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Chapter 1 Getting to Know Your Printer
Where to Find Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printer Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Inside the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Consumable products . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Chapter 2 Printer Features and Various Printing Options
Printer Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
High-speed tandem printing engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Pre-defined color settings in the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Toner save mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Resolution Improvement Technology and Enhanced MicroGray technology . . . . . . . . 25
Wide variety of fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Adobe PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
PCL Emulation Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Secure direct printing with USB memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Various Printing Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Double-sided printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Fit to page printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Pages per sheet printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Contents
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EPSON AcuLaser C3800 User's Guide
Watermark printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Header/Footer printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Overlay printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using the Reserve Job function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Using the storage form overlay function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Web-Page Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Creating direct printing data with USB memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Chapter 3 Paper Handling
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Standard lower paper cassette . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
550-sheet Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Selecting a paper source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
MP tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Standard lower paper cassette and optional paper cassette unit . . . . . . . . . . . . . . . . . 36
Output tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Printing on Special Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
EPSON Color Laser Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
EPSON Color Laser Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
EPSON Color Laser Coated Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Thick paper and extra thick paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Loading a custom paper size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Chapter 4 Using the Printer Software with Windows
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Displaying information about consumables with the printer driver. . . . . . . . . . . . . . . . . 55
Ordering Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Using an overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Using storage form overlay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
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EPSON AcuLaser C3800 User's Guide
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Making Optional Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Monitoring Your Printer Using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Installing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Information on EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Order Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Tray Icon Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Uninstalling the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Uninstall the USB device driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Setting up your printer as a shared printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Using an additional driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Setting up clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Installing the printer driver from the CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Chapter 5 Using the Printer Software with Macintosh
About the Printer Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Accessing the printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Making Changes to Printer Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Making the print quality settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Resizing printouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Modifying the print layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Using a watermark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Using headers and footers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Duplex printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Making Extended Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Printing a status sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
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EPSON AcuLaser C3800 User's Guide
Using the Reserve Job Function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Re-Print Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Verify Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Confidential Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Monitoring Your Printer using EPSON Status Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Accessing EPSON Status Monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Simple Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Detailed Status. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Consumables Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Job Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Notice Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Setting Up the USB Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
For Mac OS 9 users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
For Mac OS 9 users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Uninstalling the Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
For Mac OS 9 users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Sharing the Printer on a Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Sharing the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
For Mac OS X users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
For Mac OS 9 users. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Chapter 6 Using the PostScript Printer Driver
About the PostScript 3 Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Using the PostScript Printer Driver with Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Installing the PostScript printer driver for the USB interface . . . . . . . . . . . . . . . . . . . . 152
Installing the PostScript printer driver for the network interface. . . . . . . . . . . . . . . . . . 154
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using AppleTalk under Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Using the PostScript Printer Driver with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Installing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Selecting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Accessing the PostScript printer driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Making changes to PostScript printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
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Chapter 7 Using the PCL6/PCL5 Printer Driver
About the PCL Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Hardware requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Using the PCL6/PCL5 Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Chapter 8 Using the Control Panel
Using the Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
When to make control panel settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
How to access the control panel menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Control Panel Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Index Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Document Print Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Image Print Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Tray Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Emulation Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Printing Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Color Regist Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Reset Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Quick Print Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Confidential Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
USB Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Network Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
AUX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
USB Host Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
PCL Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
PS3 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Password Config Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
ESCP2 Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
FX Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
I239X Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Printing and Deleting Reserve Job Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Using the Quick Print Job Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Using the Confidential Job Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
Adjusting Color Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Printing Directly from a USB Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Index printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
Document printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
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Image printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Using the Cancel Job button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Using the Reset menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Chapter 9 Installing Options
Optional Paper Cassette Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Installing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
Removing the optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Installing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Removing the Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Interface Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Installing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
Removing an interface card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Chapter 10 Replacing Consumable Products
Replacement Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Imaging Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Replacing an imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Fuser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Replacing the fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Transfer Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Handling precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Replacing the transfer unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Chapter 11 Cleaning and Transporting the Printer
Cleaning the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Transporting the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Finding a place for the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
For long distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 245
For short distances . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
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EPSON AcuLaser C3800 User's Guide
Chapter 12 Troubleshooting
Clearing Jammed Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Precautions for clearing jammed paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Paper Jam MP C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Paper Jam C1 A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Paper Jam C2 C1 A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Paper Jam A B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Paper Jam A D. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Printing a Status Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
Operational Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
The Ready light does not turn on. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
The printer does not print (Ready light off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 259
The Ready light is on but nothing prints. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
The optional product is not available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
The amount of a toner remaining is not updated (For Windows users only) . . . . . . . . 260
Printout Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
The font cannot be printed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Printout is garbled . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
The printout position is not correct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Misalignment of colors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Graphics do not print correctly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Transparencies are output blank from the MP tray . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Color Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Cannot print in color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
The printout color differs when printed from different printers . . . . . . . . . . . . . . . . . . . 263
The color looks different from what you see on the computer screen . . . . . . . . . . . . . 263
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
The background is dark or dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
White dots appear in the printout. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Print quality or tone is uneven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Half-tone images print unevenly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Toner smudges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Areas are missing in the printed image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Completely blank pages are output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
The printed image is light or faint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
The non-printed side of the page is dirty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Print quality decreased . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Insufficient memory for current task. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Insufficient memory to print all copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Paper Handling Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Paper does not feed properly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Problems Using Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
The message Invalid AUX /IF Card appears on the LCD panel . . . . . . . . . . . . . . . . . 269
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Paper does not feed from the optional paper cassette . . . . . . . . . . . . . . . . . . . . . . . . 270
Feed jam when using the optional paper cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
An installed option cannot be used . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 270
Correcting USB Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
USB connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Windows operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Printer software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271
Status and Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Canceling Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Printing in the PostScript 3 Mode Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
The printer does not print correctly in the PostScript mode . . . . . . . . . . . . . . . . . . . . . 276
The printer does not print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
The printer driver or printer that you need to use does not appear in the Printer
Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center (Mac OS 10.2.x),
or Chooser (Mac OS 9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
The font on the printout is different from that on the screen . . . . . . . . . . . . . . . . . . . . 278
The printer fonts cannot be installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
The edges of texts and/or images are not smooth. . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
The printer does not print normally via the USB interface . . . . . . . . . . . . . . . . . . . . . . 279
The printer does not print normally via the network interface . . . . . . . . . . . . . . . . . . . 279
An undefined error occurs (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Insufficient memory to print data (Macintosh only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Appendix A Customer Support
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Before Contacting Epson . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Help for Users in Australia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 281
Help for Users in Singapore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Help for Users in Thailand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Help for Users in Vietnam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Help for Users in Indonesia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Help for Users in Hong Kong . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Help for Users in Malaysia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 285
Help for Users in India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286
Help for Users in the Philippines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 287
Appendix B Technical Specifications
Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Available paper types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 288
Paper that should not be used. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Printable area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
12
EPSON AcuLaser C3800 User's Guide
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Environmental . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Mechanical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Electrical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Standard and approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
USB interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Ethernet interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
USB Host interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Options and Consumable Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Optional paper cassette unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Imaging cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 296
Fuser unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Transfer unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297
Index
Safety Instructions 13
EPSON AcuLaser C3800 User's Guide
Safety Instructions
Safety
Warnings, Cautions, and Notes
wWarnings
must be followed carefully to avoid bodily injury.
cCautions
must be observed to avoid damage to your equipment.
Notes
contain important information and useful tips on the operation of your printer.
Safety precautions
Be sure to follow the precautions carefully to ensure safe, efficient operation:
❏Because the printer weighs approximately 31 kg (68.2 lb) with consumable products
installed, one person should not lift or carry it. Two people should carry the printer,
lifting it by the correct positions as shown below.
Safety Instructions 14
EPSON AcuLaser C3800 User's Guide
❏Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE,
or the surrounding areas. If the printer has been in use, the fuser and the surrounding
areas may be very hot. If you must touch one of these areas, wait 30 minutes to allow
the heat to subside before doing so.
1. CAUTION HIGH TEMPERATURE
2. Do not insert your hand deep into the fuser unit.
❏Do not insert your hand deep into the fuser unit as some components are sharp and
may cause injury.
❏Avoid touching the components inside the printer unless instructed to do so in this
guide.
❏Never force the printer’s components into place. Although the printer is designed to be
sturdy, rough handling can damage it.
❏When handling an imaging cartridge, always place it on a clean, smooth surface.
❏Do not attempt to modify an imaging cartridge or take it apart. It cannot be refilled.
❏Do not touch the toner. Keep the toner away from your eyes.
❏Do not dispose of used imaging cartridge or transfer unit in fire, as they can explode
and cause injury. Dispose of them according to local regulations.
❏If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to
clean it up. Because the fine particles can cause a fire or explosion if they come into
contact with a spark, do not use a vacuum cleaner.
❏Wait at least one hour before using an imaging cartridge after moving it from a cool to
a warm environment to prevent damage from condensation.
1
2
Safety Instructions 15
EPSON AcuLaser C3800 User's Guide
❏When removing the imaging cartridge, do not expose it to sunlight at all and avoid
exposing it to room light for more than five minutes. The imaging cartridge contains a
light-sensitive drum that is purple. Exposure to light can damage the drum, causing
dark or light areas to appear on the printed page and reducing the service life of the
drum. If you need to keep the imaging cartridge out of the printer for long periods, cover
it with an opaque cloth.
❏Be careful not to scratch the surface of the drum. When you remove the imaging
cartridge from the printer, always place it on a clean, smooth surface. Avoid touching
the drum, since oil from your skin can permanently damage its surface and affect print
quality.
❏To get the best print quality, do not store the imaging cartridge in an area subject to
direct sunlight, dust, salty air, or corrosive gases (such as ammonia). Avoid locations
subject to extreme or rapid changes in temperature or humidity.
❏Be sure to keep consumable components out of the reach of children.
❏Do not leave jammed paper inside the printer. This can cause the printer to overheat.
❏Avoid sharing outlets with other appliances.
❏Use only an outlet that meets the power requirements of this printer.
Important Safety Instructions
Read all of the following instructions before operating your printer:
When choosing a place and power source for the printer
❏Place the printer near an electrical outlet where you can easily plug in and unplug the
power cord.
❏Do not place the printer on an unstable surface.
❏Do not put your printer where the cord will be stepped on.
❏Slots and openings in the cabinet and the back or bottom are provided for ventilation.
Do not block or cover them. Do not put the printer on a bed, sofa, rug, or other similar
surface or in a built-in installation unless proper ventilation is provided.
❏All interface connectors for this printer are Non-LPS (non-limited power source).
Safety Instructions 16
EPSON AcuLaser C3800 User's Guide
❏Connect your printer to an electrical outlet that meets the power requirements of this
printer. Your printer’s power requirements are indicated on a label attached to the
printer. If you are not sure of the power supply specifications in your area, contact your
local power company or consult your dealer.
❏If you are unable to insert the AC plug into the electrical outlet, contact an electrician.
❏Avoid using outlets that other appliances are plugged into.
❏Use the type of power source indicated on the label. If you are not sure of the type of
power available, consult your dealer or local power company.
❏If you are unable to insert the plug into the outlet, contact a qualified electrician.
❏When connecting this product to a computer or other device with a cable, ensure the
correct orientation of the connectors. Each connector has only one correct orientation.
Inserting a connector in the wrong orientation may damage both devices connected by
the cable.
❏If you use an extension cord, make sure that the total of the ampere ratings on the
products plugged into the extension cord does not exceed the extension cord ampere
rating.
❏Unplug this printer from the wall outlet and refer servicing to a qualified service
representative under the following conditions:
A. When the power cord or plug is damaged or frayed.
B. If liquid has been spilled into it.
C. If it has been exposed to rain or water.
D. If it does not operate normally when the operating instructions are followed. Adjust only
those controls that are covered by the operating instructions since improper adjustment
of other controls may result in damage and will often require extensive work by a qualified
technician to restore the product to normal operation.
E. If it has been dropped or the cabinet has been damaged.
F. If it exhibits a distinct change in performance, indicating a need for service.
Safety Instructions 17
EPSON AcuLaser C3800 User's Guide
When using the printer
❏The printer weighs about 31 kg (68.2 lb). One person should not attempt to lift or carry
the printer. Two people should carry it.
❏Follow all warnings and instructions marked on the printer.
❏Unplug this printer from the wall outlet before cleaning.
❏Use a well-wrung cloth for cleaning and do not use liquid or aerosol cleaners.
❏Avoid touching the components inside the printer unless instructed to do so in this
guide.
❏Never force printer components into place. Although the printer is designed to be
sturdy, rough handling can damage it.
❏Be sure to keep consumables out of the reach of children.
❏Do not use printer in a damp environment.
❏Do not leave jammed paper inside of the printer. This can cause the printer to overheat.
❏Never push objects of any kind through cabinet slots as they may touch dangerous
voltage points or short out parts that could result in a risk of fire or electric shock.
❏Never spill liquid of any kind on the printer.
❏Except as specifically explained in the printer’s documentation, do not attempt to
service this product yourself.
❏Adjust only those controls that are covered by the operating instructions. Improper
adjustment of other controls may result in damage and may require repair by a qualified
service representative.
Safety Information
Power cord
cCaution:
Be sure the AC power cord meets the relevant local safety standards.
Use only the power cord that comes with this product. Use of the another cord may result in
fire or electric shock.
This product’s power cord is for use with this product only. Use with other equipment may
result in fire or electric shock.
Safety Instructions 18
EPSON AcuLaser C3800 User's Guide
Laser safety labels
wWarning:
The performance of procedures and adjustments other than those specified in the printer’s
documentation may result in hazardous radiation exposure.
Your printer is a Class 1 laser product as defined in the IEC60825 specifications. The label
shown is attached to the back of the printer in countries where required.
Internal laser radiation
This is a Class III b Laser Diode Assembly that has an invisible laser beam. The printer
head unit is NOT A SERVICE ITEM, therefore, the printer head unit should not be opened
under any circumstances. An additional laser warning label is affixed to the inside of the
printer.
Ozone safety
Ozone emission
Ozone gas is generated by laser printers as a by-product of the printing process. Ozone is
produced only when the printer is printing.
Ozone exposure limit
The recommended exposure limit for ozone is 0.1 parts per million (ppm) expressed as an
average time-weighted concentration over an eight (8) hour period.
The Epson laser printer generates less than 0.1 ppm for eight (8) hours of continuous
printing.
Max. Average Radiation Power: 5 mW at laser aperture
Wavelength: 770 to 800 nm
Safety Instructions 19
EPSON AcuLaser C3800 User's Guide
Minimize the risk
To minimize the risk of exposure to ozone, you should avoid the following conditions:
❏Use of multiple laser printers in a confined area
❏Operation in conditions of extremely low humidity
❏Poor room ventilation
❏Long, continuous printing together with any of the above
Printer location
The printer should be located so that the exhaust gases and heat generated are:
❏Not blown directly into the user’s face
❏Vented directly out of the building whenever possible
Power On/Off Cautions
Do not turn off the printer:
❏After turning on the printer, wait until Ready appears on the LCD panel.
❏While the Ready light is flashing.
❏While the Data light is on or flashing.
❏While printing.
Getting to Know Your Printer 20
EPSON AcuLaser C3800 User's Guide
Chapter 1
Getting to Know Your Printer
Where to Find Information
Setup Guide
Provides you with information on assembling the printer and installing the printer software.
User’s Guide (this manual)
Provides you with detailed information on the printer’s functions, optional products,
maintenance, troubleshooting, and technical specifications.
Network Guide
Provides network administrators with information on both the printer driver and network
settings.You need to install this guide from the Network Utilities CD-ROM to your
computer’s hard disk before referring it.
Paper Jam Guide
Provides you with solutions for paper jam problems about your printer you may need to
refer to on a regular basis. We recommend printing this guide and keeping it near the
printer.
Font Guide
Provides you with information on fonts used on the printer. You need to copy this guide, or
you can open it directly from following directory on the software CD-ROM.
/COMMON/MANUAL/ENG/FNTG
Online Help for printer software
Click Help for detailed information and instructions on the printer software that controls
your printer. Online help is automatically installed when you install the printer software.
Getting to Know Your Printer 21
EPSON AcuLaser C3800 User's Guide
Printer Parts
Front view
a. front cover (cover A)
b. control panel
c. output tray
d. latch on front cover (cover A)
e. USB Host interface
f. MP tray (Multi-Purpose tray)
g. standard lower paper cassette
g
e
f
a
c
d
b
Getting to Know Your Printer 22
EPSON AcuLaser C3800 User's Guide
Rear view
a. power switch
b. stopper
c. controller option expanded aperture plate
d. interface cover
e. AC inlet
f. Ethernet interface connector
g. Type B interface card slot cover
h. USB interface connector
Inside the printer
a. fuser unit
b. paper guide
c. transfer unit
d. imaging cartridges
b
h
e
d
c
g
f
a
d
c
a
b
Getting to Know Your Printer 23
EPSON AcuLaser C3800 User's Guide
Control panel
a. LCD panel Displays printer status messages and control panel menu settings.
b.
c.
d.
e.
Back button
Up button
Enter button
Down button
Use these buttons to access the control panel menus, where you
can make printer settings and check the status of consumable
products. For instructions on how to use these buttons, see "Using
the Control Panel Menus" on page 165.
f. Ready light (Green) On when the printer is ready, indicating that the printer is ready to
receive and print data.
Off when the printer is not ready.
g. Error light (Red) On or flashes when an error has occurred.
h. Start/Stop button When the printer is printing, pressing this button stops the printing.
When the error light is flashing, pressing this button clears the error
and switches the printer to ready status.
i. Data light (Yellow) On when print data is stored in the print buffer (the section of
printer memory reserved for receiving data) but not yet printed.
Flashes when the printer is processing data.
Off when no data remains in the print buffer.
j. Cancel Job button Press once to cancel the current print job. Press and hold for more
than two seconds to delete all jobs from the printer memory.
c eb
ijh
g
f
da
Getting to Know Your Printer 24
EPSON AcuLaser C3800 User's Guide
Options and Consumable Products
Options
You can add to your printer’s capabilities by installing any of the following options.
❏550-sheet Paper Cassette Unit (C12C802291)
This unit increases paper feeding capacity up to 550 sheets of paper.
❏Duplex Unit (C12C802301)
This unit allows for automatic printing on both sides of paper.
❏Memory Module
This option expands the printer’s memory by allowing you to print complex and
graphics-intensive documents. The printer’s RAM can be increased up to 1 GB by
adding one additional 512 MB RAM DIMM and changing the pre-installed RAM to a 512
MB RAM DIMM.
Note:
Make sure that the DIMM you purchase is compatible with EPSON products. For details,
contact the store where you purchased this printer or an EPSON qualified service
representative.
Consumable products
The life of the following consumable products is monitored by the printer. The printer lets
you know when replacements are needed.
Product name Product code
High Capacity Imaging Cartridge (Yellow) 1124
High Capacity Imaging Cartridge (Magenta) 1125
High Capacity Imaging Cartridge (Cyan) 1126
High Capacity Imaging Cartridge (Black) 1127
Standard Capacity Imaging Cartridge (Yellow) 1128
Standard Capacity Imaging Cartridge (Magenta) 1129
Standard Capacity Imaging Cartridge (Cyan) 1130
Transfer Unit 3024
Fuser Unit (110-120 V) 3026
Fuser Unit (220-240 V) 3025
Printer Features and Various Printing Options 25
EPSON AcuLaser C3800 User's Guide
Chapter 2
Printer Features and Various Printing Options
Printer Features
The printer comes with a full set of features that contributes to ease of use and consistent,
high-quality output. The main features are described below.
High-speed tandem printing engine
Your printer’s state-of-the-art tandem engine features 600 MHz image processing and
single-pass technology that delivers 20 ppm (pages per minute) at 4800 RIT* color printing
and 25 ppm black and white printing on A4 paper.
* Epson AcuLaser Resolution Improvement Technology
Pre-defined color settings in the printer driver
The printer driver offers many pre-defined settings for color printing, allowing you to
optimize print quality for various types of color documents.
For Windows, see "Making the print quality settings" on page 47 for more information.
For Macintosh, see "Making the print quality settings" on page 107 for more information.
Toner save mode
To reduce the amount of toner used in printing documents, you can print rough drafts using
the Toner Save mode.
Resolution Improvement Technology and Enhanced MicroGray
technology
Resolution Improvement Technology (RITech) is an original Epson printer technology that
works by smoothing out the jagged edges of diagonal and curved lines in both text and
graphics. Enhanced MicroGray improves the halftone quality of graphics.
Printer Features and Various Printing Options 26
EPSON AcuLaser C3800 User's Guide
Wide variety of fonts
The printer comes with a selection of 84 scalable fonts, and 7 bitmap fonts in ESC/Page
mode to provide you with the fonts you need to create professional-looking documents.
Adobe PostScript 3 Mode
The printer’s Adobe PostScript 3 Mode provides you with the ability to print documents
formatted for PostScript printers. Seventeen scalable fonts are included. IES (Intelligent
Emulation Switch) and SPL (Shared Printer Language) support allow the printer to switch
between the PostScript mode and other emulations as print data is received at the printer.
PCL Emulation Mode
The PCL Emulation mode provides you with the ability to print documents in the PCL6/5c
printing language with this printer.
Secure direct printing with USB memory
The printer can print files that are in a USB memory via a USB Host interface without
starting the computer, installing the printer driver, or connecting the printer to a network.
This function helps you to keep your files secure by printing them as you are standing in
front of the printer. See "Printing Directly from a USB Memory" on page 206 for more
information.
Printer Features and Various Printing Options 27
EPSON AcuLaser C3800 User's Guide
Various Printing Options
This printer provides you with a variety of different printing options. You can print in various
formats, or can print using many different types of paper.
The following explains the procedure for each type of printing. Choose the appropriate one
for your printing.
Double-sided printing
"Duplex printing" on page 51 (Windows)
"Duplex printing" on page 128 (Macintosh)
Lets you print on both sides of the paper.
Fit to page printing
"Resizing printouts" on page 57 (Windows)
"Resizing printouts" on page 111 (Macintosh)
Lets you automatically enlarge or reduce the size of your document to fit the paper size you
selected.
Printer Features and Various Printing Options 28
EPSON AcuLaser C3800 User's Guide
Pages per sheet printing
"Modifying the print layout" on page 59 (Windows)
"Modifying the print layout" on page 113 (Macintosh)
Lets you print two or four pages on a single sheet.
Watermark printing
"Using a watermark" on page 60 (Windows)
"Using a watermark" on page 115 (Macintosh)
Lets you print text or an image as a watermark on your printout. For example, you can put
“Confidential” on an important document.
Printer Features and Various Printing Options 29
EPSON AcuLaser C3800 User's Guide
Header/Footer printing
"Using headers and footers" on page 63 (Windows)
"Using headers and footers" on page 126 (Macintosh)
Lets you print a header and footer on the top or bottom of the paper.
Overlay printing
"Using an overlay" on page 64 (Windows)
Lets you prepare standard forms or template on your printout that you can use as overlays
when printing other documents.
Note:
The Overlay printing function is not available in the PostScript 3 mode.
XXXXX
XXXXX
Printer Features and Various Printing Options 30
EPSON AcuLaser C3800 User's Guide
Using the Reserve Job function
"Memory Module" on page 220
"Using the Reserve Job Function" on page 72 (Windows)
"Using the Reserve Job Function" on page 133 (Macintosh)
Lets you print jobs that you stored in the printer’s memory later directly from the printer’s
control panel.
Using the storage form overlay function
"Using storage form overlay" on page 68 (Windows)
Web-Page Printing
EPSON Web-To-Page lets you make Web pages fit to your paper size when printing. You
can also see a preview before printing.
Note:
❏This software is for Windows only.
❏Install EPSON Web-To-Page from the printer software CD-ROM to use this function.
Accessing EPSON Web-To-Page
After you install EPSON Web-To-Page, the menu bar is displayed on the Microsoft Internet
Explorer Toolbar. If it does not appear, select Toolbars from the View menu of Internet
Explorer, and then select EPSON Web-To-Page.
Printer Features and Various Printing Options 31
EPSON AcuLaser C3800 User's Guide
Creating direct printing data with USB memory
USB Memory Print Maker lets you create files with an EPN extension that can be printed
directly from USB memory.
To use this function, see USB Memory Print Maker’s online help.
To print directly from a USB Memory, see "Printing Directly from a USB Memory" on page
206.
Note:
❏This software is for Windows only.
❏To install USB Memory Print Maker, click Custom Install on the printer software CD-ROM.
Paper Handling 32
EPSON AcuLaser C3800 User's Guide
Chapter 3
Paper Handling
Paper Sources
This section describes the combinations of paper sources and paper types that you can
use.
MP tray
Paper Type Paper Size Capacity
Plain paper Weight: 60 to 80 g/m² A4, A5, B5, Letter (LT),
Half-Letter (HLT),
Executive (EXE),
Government Legal (GLG),
Legal (LGL),
Government Letter (GLT)
Custom-size paper:
76.2 × 98.4 mm minimum
220 × 355.6 mm maximum
Up to 150 sheets
(Total thick stack:
up to 15 mm)
Semi-Thick paper Weight:
81 to 105 g/m²
A4, A5, B5, Letter (LT),
Half-Letter (HLT),
Executive (EXE),
Government Legal (GLG),
Legal (LGL),
Government Letter (GLT)
Custom-size paper:
76.2 × 98.4 mm minimum
220 × 355.6 mm maximum
Up to 15 mm thick stack
Envelopes Weight: 75 to 105 g/m² DL, ISO-B5, C5 Up to 15 mm thick stack
Labels A4, Letter (LT) Up to 15 mm thick stack
Thick paper Weight:
106 to 163 g/m²
A4, A5, B5, Letter (LT),
Half-Letter (HLT),
Executive (EXE),
Government Letter (GLT)
Custom-size paper:
76.2 × 98.4 mm minimum
220 × 355.6 mm maximum
Up to 15 mm thick stack
Paper Handling 33
EPSON AcuLaser C3800 User's Guide
Standard lower paper cassette
550-sheet Paper Cassette Unit
Extra thick paper Weight:
164 to 216 g/m²
A4, A5, B5, Letter (LT),
Half-Letter (HLT),
Executive (EXE),
Government Letter (GLT)
Custom-size paper:
76.2 × 98.4 mm minimum
220 × 355.6 mm maximum
Up to 15 mm thick stack
EPSON Color Laser Paper Weight:
82 g/m²
A4 Up to 150 sheets
(Total thick stack:
up to 15 mm)
EPSON Color Laser Transparencies A4, Letter (LT) Up to 75 sheets
(Total thick stack:
up to 15 mm)
EPSON Color Laser Coated Paper
Weight: 103 g/m²
A4 Up to 15 mm thick stack
Paper Type Paper Size Capacity
Plain paper Weight: 60 to 105 g/m² A4, A5, B5, Letter (LT),
Executive (EXE),
Legal (LGL),
Government Legal (GLG)
Up to 550 sheets
(Total thick stack:
up to 59.4 mm)
EPSON Color Laser Paper Weight:
82 g/m²
A4
Paper Type Paper Size Capacity
Plain paper Weight: 60 to 105 g/m² A4, A5, B5, Letter (LT),
Executive (EXE),
Legal (LGL),
Government Legal (GLG)
Up to 550 sheets
(Total thick stack:
up to 59.4 mm)
EPSON Color Laser Paper Weight:
82 g/m²
A4
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Selecting a paper source
You can set the printer to select a paper source containing the appropriate size of paper
automatically, or specify a paper source manually, using the printer driver or the printer’s
control panel. To access the printer driver, for Windows, see "Accessing the printer driver"
on page 46, or for Macintosh, see "Accessing the printer driver" on page 106. And to use
the printer’s control panel, see "Using the Control Panel Menus" on page 165.
Using the printer driver
For Windows:
Access the printer driver, click the Basic Settings tab, and select Auto Selection as the
paper source. Then click OK.
Note:
To specify a paper source manually, specify the paper source you want to use in the Paper Source
list.
For Macintosh:
Access the printer driver, select Printer Settings from the drop-down list and click the
Basic Settings tab (for Mac OS X), or open the Basic Settings dialog box (for Mac OS 9).
Then, select Auto Selection from the Paper Source list and click Print.
Note:
To specify a paper source manually, specify the paper source you want to use in the Paper Source
list.
Using the control panel
Access the control panel’s Setup Menu, and select Paper Source, then select Auto.
Note:
To specify a paper source manually, specify the paper source you want to use in the Paper Source
menu.
Paper source priority when Auto is selected
The printer will search for a paper source containing the specified paper size in the
following order.
Standard configuration:
MP tray
Cassette 1
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With 550-sheet Paper Cassette Unit installed:
MP tray
Cassette 1
Cassette 2
Note:
❏If you make paper size settings or paper source settings in your application, these settings may
override the printer driver settings.
❏If you select an envelope for the printer driver’s Paper Size setting, it can be fed only from the
MP tray regardless of the printer driver’s Paper Source setting.
❏You can change the priority of the MP tray by using the MP Mode setting in the control panel’s
Setup Menu. For details, see "Setup Menu" on page 175.
Loading Paper
This section describes how to load paper. If you use special media such as transparencies
or envelopes, see also "Printing on Special Media" on page 40.
MP tray
Follow the steps below to load paper into the MP tray.
1. Open the MP tray.
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2. Load a stack of the desired paper with the printable surface down, then slide the guides
against the sides of the stack to get a snug fit.
Note:
❏When loading the paper, insert the short edge first.
❏Do not load paper that exceeds the maximum stack height.
❏Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.
❏After loading paper, set the MP Tray Size / MP Type settings to match the loaded paper size
on the control panel.
❏To print on the back side of previously printed paper, use the MP tray. The duplex printing
cannot be used for this purpose.
Standard lower paper cassette and optional paper cassette unit
The paper sizes and types supported by the optional paper cassette unit are the same as
the standard lower cassette unit. For more information, see "550-sheet Paper Cassette
Unit" on page 33.
The paper-loading procedure is the same for the standard lower cassette and the optional
paper cassette unit.
In addition to plain paper, you can also use special media such as EPSON Color Laser
Paper in the paper cassettes.
Follow these steps to load paper into the standard and optional paper cassette units. The
illustrations show the standard lower cassette.
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1. Pull the paper cassette out until it stops. Then lift up the front of the paper cassette and
pull it out.
2. Pitch the knob and slide the left and right paper guides to accommodate the paper you
are loading.
3. Pinch the knob and slide the guide to the position appropriate for the size of paper you
want to load.
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Note:
❏Load the paper after aligning the edges of the paper carefully.
❏Do not load paper that exceeds the maximum stack height.
4. To prevent the sheets from sticking together, fan a stack of paper. Then tap the edge
on a firm surface to line it up.
Note:
Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.
5. Insert the stack into the paper cassette, lining it up with both the front and left sides of
the paper cassette, with the printable surface up.
6. Slide the paper guides to fit the paper you are loading.
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7. Reinsert the paper cassette into the unit.
Note:
❏After loading paper, set the Cassette 1 Type / Cassette 2 Type settings on the control
panel to match the loaded paper size and type.
❏If you have installed and loaded paper into the optional paper cassette unit, set the setting
for the paper cassette that you are using.
Output tray
The output tray is located on the top of the printer. Since printouts are output face-down,
this tray is also referred to as the face-down tray. Raise the stopper to prevent your
printouts from slipping off the printer.
Note:
This tray can hold up to 250 sheets.
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Printing on Special Media
You can print on special media which include Epson paper such as the following.
Note:
Since the quality of any particular brand or type of media may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any type of media. Always test samples of media
stock before purchasing large quantities or printing large jobs.
EPSON Color Laser Paper
When loading EPSON Color Laser Paper, you should make paper settings as shown
below:
❏Make settings on the Basic Settings in the printer driver.
Note:
Select Plain (Back) on the Paper Type setting when you print on the back side of paper just
after printing on the front side.
❏You can also make these settings on the Tray Menu in the control panel. See "Tray
Menu" on page 172.
EPSON Color Laser Transparencies
Epson recommends the use of EPSON Color Laser Transparencies.
Note:
❏Duplex printing is not available for transparencies.
❏When printing on transparencies, you cannot set the printing resolution to 1200 dpi.
Paper Size: A4
Paper Source: MP Tray (up to 150 sheets or up to 15 mm thick stack)
Cassette 1, Cassette 2 (up to 550 sheets or up to 59.4 mm thick stack in each
cassette)
Paper Type: Semi-thick
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Transparencies can be loaded into the MP tray only. When using transparencies, you
should make paper settings as shown below:
❏Make settings on the Basic Settings in the printer driver.
❏You can also make these settings on the Tray Menu in the control panel. See "Tray
Menu" on page 172.
❏When the Paper Type setting in the printer driver is set to Transparency, do not load
any other type of paper except transparencies.
Please note the following when handling this media:
❏Hold each sheet by its edges, as oil from your fingers may transfer to the surface and
damage the printable surface of the sheet. The Epson logo appears on the printable
side.
❏When loading transparencies in the MP tray, insert the short edge first as shown below.
❏If transparencies are loaded incorrectly, the message Check Transparency appears on
the LCD panel. To clear the error, see "Transparencies are output blank from the MP
tray" on page 262.
cCaution:
Sheets that have just been printed on may be hot.
Paper Size: A4 or LT
Paper Source: MP Tray (up to 75 sheets or 15 mm thick stack)
Paper Type: Transparency
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EPSON Color Laser Coated Paper
Printing on EPSON Color Laser Coated Paper produces glossier and higher quality
printouts. When loading EPSON Color Laser Coated Paper, you should make paper
settings as shown below:
❏Make settings on the Basic Settings in the printer driver.
Note:
Duplex printing is not available for EPSON Color Laser Coated Paper.
❏You can also make these settings on the Tray Menu in the control panel. See "Tray
Menu" on page 172.
❏EPSON Color Laser Coated Paper may not be fed properly, depending on the
temperature and humidity condition, because it is coated with the special materials. If
this happens, load it one sheet at a time from the MP tray.
Envelopes
The print quality of envelopes may be irregular because different parts of an envelope have
different thicknesses. Print one or two envelopes to check the print quality.
cCaution:
Do not use window envelopes. The plastic on most window envelopes will melt when it comes
into contact with the fuser.
Note:
❏Depending on the quality of envelopes, the printing environment, or the printing procedure,
envelopes might be wrinkled. Make a trial print run before you print on a lot of envelopes.
❏Duplex printing is not available for envelopes.
❏When printing on envelopes, you cannot set the printing resolution to 1200 dpi. If you set the
resolution to 1200 dpi and print from an application onto envelopes, they may not be printed
properly.
Paper Size: A4
Paper Source: MP Tray (up to 15 mm thick stack)
Paper Type: Coated
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When loading envelopes, you should make paper settings as shown below:
❏Make settings on the Basic Settings in the printer driver.
Note:
Depending on the condition of the paper, the printer may fail to feed paper properly when the
maximum amount of paper is loaded. If this happens, reduce the amount of paper loaded in the
tray.
❏You can also make these settings on the Tray Menu in the control panel. See "Tray
Menu" on page 172.
Please note the following when handling this media.
❏When printing on C5 or ISOB5 size envelopes, load them with the short edge first.
When printing on DL size envelopes, load them with the long edge first.
a. C5 or ISO B5
b. DL
❏Do not use an envelope that has glue or tape on it.
Labels
You can load up to 15 mm thickness of labels into the MP tray at a time. However, you may
need to feed some labels one sheet at a time, or load them manually.
Note:
❏Duplex printing is not available for labels.
❏When printing on labels, you cannot set the printing resolution to 1200 dpi.
❏Depending on the quality of labels, the printing environment, or the printing procedure, labels
might be wrinkled. Make a trial print run before you print on a lot of labels.
Paper Size: IB5, DL, or C5
Paper Source: MP Tray (up to 15 mm thick stack)
b
a
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When loading labels, you should make paper settings as shown below:
❏Make settings on the Basic Settings in the printer driver.
❏You can also make these settings on the Tray Menu in the control panel. See "Tray
Menu" on page 172.
Note:
❏You should only use labels designed for laser printers or plain-paper copiers.
❏To prevent the label adhesive from coming into contact with printer parts, always use labels that
completely cover the backing sheet, with no gaps between the individual labels.
❏Press a sheet of paper on top of each sheet of labels. If the paper sticks, do not use those labels
in your printer.
❏You may have to make the setting Thick* for Paper Type in the Setup Menu.
* When using especially thick labels, set Paper Type to ExtraThk.
Thick paper and extra thick paper
You can load thick paper (106 to 163 g/m²) or extra thick paper (164 to 216 g/m²) into the
MP tray.
When loading thick or extra thick paper, you should make paper settings as shown below:
❏Duplex printing is not available for extra thick paper.
❏Make settings on the Basic Settings in the printer driver.
❏You can also make these settings on the Tray Menu in the control panel. See "Tray
Menu" on page 172.
Paper Size: A4 or LT
Paper Source: MP Tray (up to 15 mm thick stack)
Paper Type: Labels
Paper Size: A4, A5, B5, LT, HLT, EXE, GLT
Paper Source: MP Tray (up to 15 mm thick stack)
Paper Type: Thick, Thick (Back), or Extra Thick
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Loading a custom paper size
You can load non-standard size paper (76.2 × 98.4 mm to 220 × 355.6 mm) into the MP
tray.
Note:
Depending on the quality of the non-standard size paper, the printing environment, or the printing
procedure, the paper might skew. Make a trial print run before you print on a lot of non-standard
size paper.
When loading a custom paper size, you should make paper settings as shown below:
❏Make settings on the Basic Settings in the printer driver.
Note:
❏For Windows, access the printer driver, then select User Defined Size from the Paper Size
list on the Basic Settings tab. In the User Defined Paper Size dialog box, adjust the Paper
Width, Paper Length, and Unit settings to match your custom paper. Then click OK and your
custom paper size will be saved.
❏For Mac OS X 10.2 or 10.3, follow the steps below to save your custom paper size.
1. Open the Page Setup dialog box.
2. Select Custom Page Size from the Settings drop-down list.
3. Click New.
4. Enter the setting’s name and specify the paper size, and then click OK.
5. Click Save.
❏For Mac OS X 10.4, follow the steps bellow to save your custom paper size.
1. Open the Page Setup dialog box.
2. Select Manage Custom Sizes from the Page Size drop-down list.
3. Click .
4. Double-click Untitled and enter the setting’s name.
5. Specify the paper size and click OK.
❏For Mac OS 9, access the printer driver, click Custom Size in the Paper Setting dialog box.
Then click New, adjust the Paper Width, Paper Length, and Margin settings to match your
custom paper. Then enter the setting’s name, and click OK to save your custom paper size.
❏You can also make these settings on the Tray Menu in the control panel. See "Tray
Menu" on page 172.
❏If you cannot use the printer driver as explained above, make this setting at the printer
by accessing the control panel’s Printing Menu and selecting CTM (custom) as the
Page Size setting.
Paper Size: User Defined Size
Paper Source: MP Tray (up to 15 mm thick stack)
Paper Type: Plain, Semi-Thick, Thick or Extra Thick
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Chapter 4
Using the Printer Software with Windows
About the Printer Software
The printer driver lets you choose from a wide variety of settings to get the best results from
your printer. EPSON Status Monitor lets you check the status of your printer.
See "Monitoring Your Printer Using EPSON Status Monitor" on page 77 for more
information.
Accessing the printer driver
You can access the printer driver directly from any application programs, from your
Windows operating system.
The printer settings made from many Windows applications override the setting made
when the printer driver is accessed from the operating system, so you should access the
printer driver from your application to make sure that you get the result you want.
Note:
The printer driver’s online help provides details on printer driver settings.
From the application
To access the printer driver, click the Print or Page Setup from the File menu. You also
need to click Setup, Options, Properties, or a combination of these buttons.
Windows XP, XP x64, Server 2003, or Server 2003 x64 users
To access the printer driver, click Start, click Printers and Faxes, then click Printers.
Right-click your printer’s icon, then click Printing Preferences.
Windows Me or 98 users
To access the printer driver, click Start, point to Settings, then click Printers. Right-click
your printer’s icon, then click Properties.
Windows 2000 users
To access the printer driver, click Start, point to Settings, then click Printers. Right-click
your printer’s icon, then click Printing Preferences.
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Making Changes to Printer Settings
Making the print quality settings
You can change the print quality of printouts through settings in the printer driver. With the
printer driver, you can make the print settings by choosing from a list of predefined settings,
or customizing the settings.
Choosing the print quality by using the Automatic setting
You can change the print quality of printouts to favor speed or detail. There are five quality
modes for the color printing mode and three for the black-and-white printing mode.
When Automatic is selected on the Basic Settings tab, the printer driver takes care of all
detailed settings according to the color setting you select. Print quality and color are the
only settings you have to make. You can change other settings such as paper size or
orientation in most applications.
Note:
The printer driver’s online help provides details on printer driver settings.
1. Click the Basic Settings tab.
2. Click Automatic, then choose desired printing quality.
3. Click OK to apply the settings.
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The printer driver provides the following quality modes.
Color
Draft, Text, Text&Image, Web, Photo
Monochrome
Draft, Text&Image, Photo
Note:
If printing is unsuccessful or a memory-related error message appears, selecting a different print
quality may allow printing to proceed.
Using the predefined settings
The predefined settings are provided to help you optimize print settings for a particular kind
of printout, such as presentation documents or images taken by a video or digital camera.
Follow the steps below to use the predefined settings.
1. Click the Basic Settings tab.
2. Select Advanced. You will find the predefined settings in the list below of Automatic.
Note:
This screen may vary depending on your operating system version.
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3. Select the most appropriate setting from the list according to the type of document or
image you want to print.
When you choose a predefined setting, other settings such as Printing Mode, Resolution,
Screen, and Color Management are set automatically. Changes are shown in the current
settings list on the Setting Information dialog box that appears by pressing the Setting
Info. button on the Optional Settings tab.
Note:
The printer driver’s online help provides details on printer driver settings.
Customizing print settings
If you need to change detailed settings, make the settings manually.
Follow the steps below to customize your print settings.
1. Click the Basic Settings tab.
2. Click Advanced, then click More Settings.
3. Choose Color or Black as the Color setting, then choose desired printing resolution
with the Resolution slider bar.
Note:
❏This screen may vary depending on your operating system version.
❏When making the other settings, see online help for details on each setting.
❏The Web Smoothing check box is not available when PhotoEnhance is selected. Note
this setting is effective for screens that include full color, 24, or 32 bit images. It is not
effective for screens that include only illustrations, graphs, and text, and do not include any
images.
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❏The RITech function is not available when you set the printing resolution to 1200 dpi.
4. Click OK to apply the settings and return to the Basic Settings tab.
Saving your settings
To save your custom settings, click Advanced, then click Save Settings on the Basic
Settings tab. The Custom Settings dialog box appears.
Type a name for your custom settings in the Name box, then click Save. Your settings will
appear in the list below of Automatic on the Basic Settings tab.
Note:
❏You cannot use a predefined setting name for your custom settings.
❏To delete a custom setting, click Advanced, click Save Settings on the Basic Settings tab,
select the setting in the Custom Settings dialog box, then click Delete.
❏You cannot delete predefined settings.
If you change any setting in the More Settings dialog box when one of your custom settings
is selected in the Advanced Settings list on the Basic Settings tab, the setting selected in
the list changes to Custom Settings. The custom setting that was previously selected is not
affected by this change. To return to your custom setting, simply reselect it from the current
settings list.
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Duplex printing
Duplex printing prints on both sides of the paper. When printing for binding, the binding
edge can be specified as required to produce the desired page order.
Printing with the Duplex Unit (models with Duplex Unit only)
Follow the steps below to print with the Duplex Unit.
1. Click the Basic Settings tab.
2. Select the Duplex check box, then select Left, Top, or Right as the Binding position.
Note:
The Duplex check box appears only when the Duplex Unit is recognized by the printer driver.
If you selected Update the Printer Option Automatically on the Optional Settings tab, confirm
that Duplex Print Unit is set to Installed. If you selected Update the Printer Option Manually
on the Optional Settings tab, click the Settings button and select the Duplex Print Unit check
box.
3. Click Duplex Settings to open the Duplex Settings dialog box.
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4. Specify the Binding Margin for the front and back sides of the paper, then select
whether the front or back side of the paper is to be printed as the Start Page.
5. When printing for binding as a booklet, select the Binding Method check box and
make appropriate settings. For details about each setting, see online help.
6. Click OK to apply the settings and return to the Basic Settings tab.
Doing duplex printing manually (models without Duplex Unit only)
1. Click the Basic Settings tab.
2. Make sure that the Manual Feed check box is off.
Note:
❏The manual feed function is not available when using the manual duplex function.
❏The Skip Blank Page function is not available when using the manual duplex function.
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3. Select the Duplex (Manual) check box, then select Left, Top, or Right as the binding
position.
4. Click Duplex Settings to open the Duplex Settings dialog box.
5. Specify the Binding Margin for the front and back sides of the paper, then select
whether the front or back side of the paper is to be printed as the Start Page.
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6. When printing for binding as a booklet, select the Binding Method check box and
make appropriate settings. For details about each setting, see online help.
7. Click OK.
8. Execute the print job.
Note:
The alert screen appears on the computer. Click the OK button on the screen.
9. After printing on one side, reload the paper into the MP tray with the printed surface
face-up as shown below. Then, press the NStart/Stop button.
Note:
❏Manual duplex printing may not be completed normally when printing a document for which the
paper size, orientation, or paper source setting is set to change in the document.
❏When doing duplex printing manually with collate set on the printer driver, the printing may not
be completed normally depending on the application you use.
❏Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.
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Displaying information about consumables with the printer driver
The amount of toner remaining is displayed on the Basic Settings tab when EPSON
Status Monitor is installed. The Order Online button is also available. You can set the
interval at which the information about the consumables is updated on the Consumables
Info Settings dialog box that appears by clicking the Consumables Info Settings button
on the Optional Settings tab.
Note:
❏The driver and EPSON Status Monitor use different methods to measure the amount of toner
remaining in the cartridge. Because of this, the information that is displayed in EPSON Status
Monitor and the Basic Settings tab might be different. Use EPSON Status Monitor to get more
detailed information.
❏The country/region and URL for a web site must be specified when installing EPSON Status
Monitor to use the function for ordering consumables online.
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Ordering Consumables
To order consumables online, click the Order Online button on the Basic Settings tab.
See "Order Online" on page 88 for details.
Note:
The Order Online button is not available when you open this screen from USB Memory Print
Maker.
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Resizing printouts
You can have your document enlarged or reduced during printing.
To automatically resize pages to fit the output paper
1. Click the Advanced Layout tab.
2. Select the Zoom Options check box, then select the desired paper size from the
Output Paper drop-down list. The page will be printed to fit on the paper you have
selected.
3. Select Upper Left (to print reduced page image at upper left corner of the paper) or
Center (to print reduced page image with centering) for Location setting.
4. Click OK to apply the settings.
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Resizing pages by a specified percentage
1. Click the Advanced Layout tab.
2. Select the Zoom Options check box.
3. Select the Zoom To check box, then specify the magnification percentage in the box.
Note:
The percentage can be set between 50% and 200% in 1% increments.
4. Click OK to apply the settings.
If necessary, select the paper size to be printed from the Output Paper drop-down list.
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Modifying the print layout
Your printer can print either two or four pages onto a single page and specifies the printing
order, automatically resizing each page to fit the specified paper size. You can also choose
to print documents surrounded by a frame.
1. Click the Advanced Layout tab.
2. Select the Print Layout check box and the number of pages you want to print on one
sheet of paper. Then click More Settings. The Print Layout Settings dialog box
appears.
3. Select the Page Order in which the pages are printed on each sheet.
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4. Select the Print the Frame check box when you want to print the pages surrounded by
a frame.
Note:
The Page Order choices depend on the number of pages selected above, and the paper
orientation (Portrait or Landscape) selected on the Basic Settings tab.
5. Click OK to apply the settings and return to the Advanced Layout tab.
Using a watermark
Follow the steps below to use a watermark on your document. On the Advanced Layout
tab or Watermark dialog box, you can select from a list of predefined watermarks, or you
can make an original watermark with text or a bitmap. The Watermark dialog box also
allows you to make a variety of detailed watermark settings. For example, you can select
the size, intensity, and position of your watermark.
1. Click the Advanced Layout tab.
2. Select a watermark that you want to use from the Watermark drop-down list. If you want
to make detailed settings, click Watermark Settings. The Watermark dialog box
appears.
Note:
If you select User Name or Computer Name from the Water Mark drop-down list, the login
account name or computer name is printed.
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3. Select the color from the Color drop-down list, then adjust the image intensity of the
watermark with the Intensity slider bar.
4. Select Front (to print the watermark in the foreground of the document) or Back (to
print the watermark in the background of the document) for the Position setting.
5. Select the location on the page where you want to print the watermark from the
Location drop-down list.
6. Adjust the X (horizontal) or Y (vertical) Offset position.
7. Adjust the size of the watermark with the Size slider bar.
8. Click OK to apply the settings and return to the Advanced Layout tab.
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Making a new watermark
You can make a new watermark as follows:
1. Click the Advanced Layout tab.
2. Click New/Delete. The User Defined Watermarks dialog box appears.
Note:
The User Defined Watermarks dialog box also appears by clicking New/Delete in the
Watermark dialog box.
3. Select Text or BMP and type a name for the new watermark in the Name box.
Note:
This screen appears when you select Text.
4. If you select Text, type the watermark text in the Text box. If you select BMP, click
Browse, select the BMP file you want to use, then click OK.
5. Click Save. Your watermark will appear in the List box.
6. Click OK to apply the new watermark settings.
Note:
You can register up to 10 watermarks.
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Using headers and footers
You can print a header or footer on the top or bottom of a page. The items that can be
printed as a header or footer include user name, computer name, date, date/time, or collate
number.
1. Click the Advanced Layout tab.
2. Select the Header/Footer check box, then click Header/Footer Settings.
3. Select the items to be printed for the header and the footer from the drop-down list.
Note:
❏If you select User Name or Computer Name from the drop-down list, the login account
name or computer name is printed.
❏If you select Collate Number from the drop-down list, the number of copies is printed.
4. Click OK to apply the settings and return to the Advanced Layout tab.
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Using an overlay
The Overlay Settings dialog box allows you to prepare standard forms, or templates, that
you can use as overlays when printing other documents. This feature can be useful for
creating corporate letterheads or invoices.
Note:
The overlay function is available only when High Quality (Printer) is selected for the Printing Mode
in the Extended Settings dialog box from the Optional Settings tab.
Creating an overlay
Follow the steps below to create and save a form overlay file.
1. Open your application and create the file that you want to use as an overlay.
2. When the file is ready to be saved as an overlay, choose Print or Print Setup from the
File menu of your application, then click Printer, Setup, Options, Properties, or a
combination of these buttons, depending on your application.
3. Click the Advanced Layout tab.
4. Select the Form Overlay check box, then click Overlay Settings. The Overlay Settings
dialog box appears.
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5. Select Create Overlay Data, then click Settings. The Form Settings dialog box
appears.
6. Select the Use Form Name check box, then click Add Form Name. The Add Form
dialog box appears.
Note:
If the Assign to Paper Source check box is selected, the form name is displayed in the Paper
Source drop-down list on the Basic Settings tab.
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7. Type the form name in the Form Name box and its description in the Description box.
8. Select To Front or To Back to specify whether the overlay will be printed as foreground
or background of the document.
9. Click Register to apply the settings and return to Form settings dialog box.
10.Click OK in the Form Settings dialog box.
11.Click OK in the Overlay Settings dialog box.
12.Print the file saved as overlay data. It is possible to save any kind of file as an overlay.
The overlay data is created.
Printing with an overlay
Follow the steps below to print a document with overlay data.
1. Open the file to print with overlay data.
2. From the application, access the printer driver. Open the File menu, choose Print or
Print Setup, then click Printer, Setup, Options, Properties, or a combination of these
buttons, depending on your application.
3. Click the Advanced Layout tab.
4. Select the Form Overlay check box, and click Overlay Settings to open the Overlay
Settings dialog box.
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5. Choose the form from the Form drop-down list, then click OK to return the Advanced
Layout tab.
Note:
If the Assign to Paper Source check box is selected, the form name is displayed in the Paper
Source drop-down list on the Basic Settings tab. You can also select the form without
accessing the dialog box above.
6. Click OK to print the data.
Different printer settings overlay data
The overlay data is made with the current printer settings (such as Orientation: Portrait). If
you want to make the same overlay with different printer settings (such as Landscape),
follow the instructions below.
1. Re-access the printer driver as described in step 2 in "Creating an overlay" on page 64.
2. Make the printer settings and exit the printer driver.
3. Send the same data that you made by application to the printer like step 12 in "Creating
an overlay" on page 64.
This setting is available only for Form Name data.
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Using storage form overlay
This function enables faster printing with form overlay data. Windows users can use the
form data registered on the USB memory installed in the printer’s USB Host interface or
delete the form data on the USB memory. You can access this function from the Form
Selection dialog box in the printer driver.
Note:
❏This function is not available if the USB memory is not installed on the USB Host interface of
the printer.
❏When the document’s resolution, paper size or paper orientation settings are different from the
form overlay data that you use, you cannot print the document with the form overlay data.
❏This function is available only in ESC/Page mode.
❏This function is available in the High Quality (Printer) mode.
❏We recommend using a USB memory that has less than 2 GB of memory. Accessing USB
memories that have more than 2 GB of memory may take too long.
❏If a large numbers of files are in the USB memory, accessing the USB memory may take too
long.
❏If accessing the USB memory takes too long, try formatting it to improve the access speed.
Register the form overlay data on the USB memory
Only a network administrator using Windows XP, XP x64, 2000, Server 2003, or Server
2003 x64 is allowed to register the form overlay data on the USB memory, using the
following steps.
Note:
The form name must use only the characters shown below. A - Z, a - z, 0 - 9, and ! ’ ) ( - _ %
1. Prepare the form overlay data to register on the local PC Hard Disk Drive.
2. Log in to Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 as an
administrator.
3. For Windows 2000, click Start, point to Settings, and then click Printers.
For Windows XP, XP x64, Server 2003, or Server 2003 x64 click Start, point to Control
Panel, and then double-click the Printers and Faxes icon.
4. Right-click the EPSON xxx xxx icon and then click Properties.
5. Click the Optional Settings tab.
6. Click Register. The Register to Storage dialog box appears.
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7. Select the form name from the Form Names list, and then click Register.
Note:
Only form names that can be registered appear on the Form Name list.
8. If you plan to distribute the form list to the clients, click Print List to print the list.
9. Click Back to close the Register to Storage dialog box.
10.Click OK to close the window.
Printing with storage form overlay
All Windows users can use the registered form data on the USB memory. Follow the steps
below to print with storage form data.
1. Click the Advanced Layout tab.
2. Select the Form Overlay check box, and click Overlay Settings. The Overlay Settings
dialog box appears.
3. Select No Form name in the Form drop-down list, and click Details. The Form
Selection dialog box appears.
Note:
Make sure that No Form name is selected. If any form name is selected, another dialog box will
appear.
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4. Click Printer’s Storage. Type the form name in the text box, or click Browse and select
the registered form name if the printer is connected through a network.
Note:
❏If you need the list of the registered form data, click Print List to print it and confirm the form
name.
Also, if you need a sample print-out of the form data, enter the form name, then click Print
Sample.
❏You can view thumbnails of the forms using a Web browser by clicking the Thumbnail
button if the printer is connected through a network and the Java Runtime Environment has
been installed.
5. Select To Front or To Back to print the form data as foreground or background of the
document, then click OK to return to the Advanced Layout tab.
6. Click OK to print data.
Delete the form overlay data on the USB memory
Only a network administrator using Windows XP, XP x64, 2000, Server 2003, or Server
2003 x64 is allowed to delete or edit the form overlay data on the USB memory, using the
following steps.
1. Log in to Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 as an
administrator.
2. For Windows 2000, click Start, point to Settings, and then click Printers.
For Windows XP, XP x64, Server 2003, or Server 2003 x64 click Start, point to Control
Panel, and then double-click the Printers and Faxes icon.
3. Right-click the EPSON xxx xxx icon and then click Properties.
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4. Click the Optional Settings tab.
5. Click Delete. The Delete from Storage dialog box appears.
6. If you delete all form data, click the All button, then click Delete. If you want to delete
some specific data, click the Selected button, enter the form name in the Form Name
edit box, then click Delete.
Note:
❏If you need the list of the registered form data, click Print List to print it and confirm the form
name. Also, if you need a sample print-out of the form data, enter the form name and click
the Print Sample button.
❏You can use the Browse button if the printer is connected through a network. Form names
registered to the USB memory are displayed by clicking the Browse button.
7. Click Back.
8. Click OK to close the dialog box.
Making Extended Settings
You can make various settings in the Extended Settings dialog box. To open the dialog
box, click Extended Settings on the Optional Settings tab.
Note:
The printer driver’s online help provides details on printer driver settings.
Making Optional Settings
You can update the installed option information manually if you have installed options to
your printer.
1. Access the printer driver.
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2. Click the Optional Settings tab, then select Update the Printer Option Info
Manually.
3. Click Settings. The Optional Settings dialog box appears.
4. Make settings for each installed option, then click OK.
Printing a status sheet
To confirm the current status of the printer, print a status sheet from the printer driver. The
status sheet contains information about the printer, the current settings.
Follow the steps below to print a status sheet.
1. Access the printer driver.
2. Click the Optional Settings tab and then click Status Sheet. The printer starts printing
a status sheet.
Using the Reserve Job Function
The Reserve Job function allows you to store print jobs on the printer’s memory and to print
them later directly from the printer’s control panel. Follow the instructions in this section to
use the Reserve Job function.
Note:
You need to keep sufficient RAM disk capacity in order to use the Reserve Job function. To enable
RAM disk, you have to set the RAM Disk setting on the control panel to Normal or Maximum. We
recommend installing an optional memory to use this function. For instructions about increasing
your printer’s memory, see "Installing a memory module" on page 220. After installed the memory
module, you have to update the information about options. See "Making Optional Settings" on page
71.
The table below gives an overview of the Reserve Job options. Each option is described in
detail later in this section.
Reserve Job Option Description
Re-Print Job Lets you print the job now and store it for later reprinting.
Verify Job Lets you print one copy now to verify the content before
printing multiple copies.
Confidential Job Lets you apply a password to the print job and save it for later
printing.
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Jobs stored on the printer’s memory are handled differently depending on the Reserve Job
option. Refer to the tables below for details.
Re-Print Job
The Re-Print Job option allows you to store the job you are currently printing so that you
can reprint it later directly from the control panel.
Follow the steps below to use the Re-Print Job option.
1. Click the Basic Settings tab.
2. Select the Collate in Printer check box. Specify the number of copies to be printed,
and make other printer driver settings as appropriate for your document.
3. Click the Optional Settings tab, then click Reserve Job Settings. The Reserve Job
Settings dialog box appears.
Note:
The Reserve Job Settings button is available only when the RAM Disk is recognized by the
printer driver. If you selected Update the Printer Option Automatically on the Optional
Settings tab, confirm that RAM Disk is set to Installed. If you selected Update the Printer
Option Manually on the Optional Settings tab, click the Settings button and select the RAM
Disk check box.
Reserve Job
Option
Maximum Number of
Jobs
When Maximum is
Exceeded
When RAM Disk is Full
Re-Print Job +
Verify Job
64 (combined total) Oldest job
automatically
replaced with newest
Oldest job
automatically replaced
with newest
Confidential Job 64 Delete old jobs
manually
Delete old jobs
manually
Reserve Job
Option
After Printing After Turning Off Printer or Using Reset All
Re-Print Job data remains in the
printer’s memory
Data is cleared
Verify Job
Confidential Job data is cleared Data is cleared
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4. Select the Reserve Job On check box, then select Re-Print Job.
5. Enter a user name and job name in the corresponding text boxes.
Note:
❏The OK button becomes available after both the user name and job name have been
entered.
❏If you want to create a thumbnail of the first page of a job, select the Create a thumbnail
check box. Thumbnails can be accessed by entering http:// followed by the internal print
server’s IP address in a Web browser.
6. Click OK. The printer prints your document, and stores the print job on the printer’s
memory.
To reprint or delete this data using the printer’s control panel, see "Printing and Deleting
Reserve Job Data" on page 203 for instructions.
Verify Job
The Verify Job option allows you to print one copy in order to verify the content before
printing multiple copies.
Follow the steps below to use the Verify Job option.
1. Click the Basic Settings tab.
2. Select the Collate in Printer check box. Specify the number of copies to be printed,
and make other printer driver settings as appropriate for your document.
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3. Click the Optional Settings tab, then click Reserve Job Settings. The Reserve Job
Settings dialog box appears.
Note:
The Reserve Job Settings button is available only when the RAM Disk is recognized by the
printer driver. If you selected Update the Printer Option Automatically on the Optional
Settings tab, confirm that RAM Disk is set to Installed. If you selected Update the Printer
Option Manually on the Optional Settings tab, click the Settings button and select the RAM
Disk check box.
4. Select the Reserve Job On check box, then select Verify Job.
5. Enter a user name and job name in the corresponding text boxes.
Note:
❏The OK button becomes available after both the user name and job name have been
entered.
❏If you want to create a thumbnail of the first page of a job, select the Create a thumbnail
check box. Thumbnails can be accessed by entering http:// followed by the internal print
server’s IP address in a Web browser.
6. Click OK. The printer prints one copy of your document, and stores the print data with
information on the number of remaining copies on the printer’s memory.
After you have confirmed the printout, you can print the remaining copies or delete this data
using the printer’s control panel. See "Printing and Deleting Reserve Job Data" on page
203 for instructions.
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Confidential Job
The Confidential Job option allows you to apply passwords to print jobs stored on the
printer’s memory.
Follow the steps below to store print data using the Confidential Job option.
1. Make printer driver settings as appropriate for your document.
2. Click the Optional Settings tab, then click Reserve Job Settings. The Reserve Job
Settings dialog box appears.
Note:
The Reserve Job Settings button is available only when the RAM Disk is recognized by the
printer driver. If you selected Update the Printer Option Automatically on the Optional
Settings tab, confirm that RAM Disk is set to Installed. If you selected Update the Printer
Option Manually on the Optional Settings tab, click the Settings button and select the RAM
Disk check box.
3. Select the Reserve Job On check box, then select Confidential Job.
4. Enter a user name and job name in the corresponding text boxes.
5. Set the password for the job by entering a four-digit number in the password text box.
Note:
❏The OK button becomes available after both the user name and job name have been
entered.
❏Passwords must be four digits.
❏Only numbers from 1 through 4 can be used for passwords.
❏Keep passwords in a safe place. You must enter the correct password when printing a
Confidential Job.
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6. Click OK. The printer stores the print job on the printer’s memory.
To print or delete this data using the printer’s control panel, see "Printing and Deleting
Reserve Job Data" on page 203.
Monitoring Your Printer Using EPSON Status Monitor
Installing EPSON Status Monitor
Follow the steps below to install EPSON Status Monitor.
1. Make sure that the printer is off and that Windows is running on your computer.
2. Insert the printer software CD-ROM in the CD-ROM drive.
Note:
❏If the language selection window appears, select your country.
❏If the Epson Installation Program screen does not appear automatically, double-click the My
Computer icon, right-click the CD-ROM icon, click OPEN in the menu that appears, then
double-click Epsetup.exe.
3. Click User Installation.
4. Click Custom Install.
Note:
See the Network Guide for information on installing EPSON Status Monitor on a network.
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5. Click EPSON Status Monitor.
6. In the dialog box that appears, make sure that your printer’s icon is selected, and click
OK.
7. When the software license agreement screen appears, read the statement and then
click Accept.
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8. In the dialog box that appears, select your country or region, and the URL for EPSON’s
Web site in that country or region appears. Then click OK.
Note:
❏In the dialog box, you can set the URL for the site where you can order consumables online.
See "Order Online" on page 88 for details.
❏Selecting your country or region allows you to change the settings of the URL.
❏When you click the Cancel button, the Web site’s URL does not appear, but the EPSON
Status Monitor installation continues.
9. When the installation is complete, click OK.
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Accessing EPSON Status Monitor
EPSON Status Monitor is a utility program that monitors your printer and gives you
information about its current status.
Follow the steps below to access EPSON Status Monitor.
1. Right-click the tray icon on the taskbar.
2. Select your printer name and then Simple Status. The Simple Status window appears.
Note:
You can also access EPSON Status Monitor by clicking the Simple Status button on the Optional
Settings tab on the printer driver.
To find detailed information on EPSON Status Monitor, see "Information on EPSON Status
Monitor" on page 81, "Simple Status" on page 81, "Detailed Status" on page 82,
"Consumables Information" on page 83, "Job Information" on page 84, "Notice Settings" on
page 86, "Order Online" on page 88, and "Tray Icon Settings" on page 89.
Note for Windows XP/XP x64 users:
EPSON Status Monitor is not available when printing from a Remote Desktop connection.
Note for Netware users:
When monitoring NetWare printers, a Novell Client that corresponds to your operating system must
be used. Operation is confirmed for the versions below:
❏For Windows 98:
Novell Client 3.4 for Windows 95/98
❏For Windows XP or 2000:
Novell Client 4.91 SP1 for Windows 2000/XP
❏To monitor a NetWare printer, connect only one print server to each queue. For directions, see
the Network Guide for the printer.
❏You cannot monitor a NetWare queue printer beyond the IPX router because the setting for IPX
hops is 0.
❏This product supports NetWare printers configured by a queue-based printing system such as
Bindery or NDS. You cannot monitor NDPS (Novell Distributed Print Services) printers.
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Information on EPSON Status Monitor
You can obtain information about EPSON Status Monitor such as product versions or
interface versions.
This window appears by right-clicking the tray icon on the taskbar and selecting your
printer name and About.
Simple Status
The Simple Status window indicates printer status, errors, and warnings.
This window appears by right-clicking the tray icon on the taskbar, then selecting your
printer name, then clicking Simple Status. This window also appears when errors occur
according to the Pop-up Notice you select in the Notice Settings dialog box.
If you wish to see more information about the status of your printer, click Details.
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Detailed Status
You can monitor detailed printer status by right-clicking the tray icon on the taskbar, then
selecting your printer name, then clicking Detailed Status.
Note:
You can see information about jobs or consumables by clicking on the respective tab.
a. Icon/Message: The icon and message show the printer status.
b. Printer image: The image at the upper left shows the printer status graphically.
c. Text box: The text box next to the printer image displays the current status of
the printer. When a problem occurs, the most probable solution is
displayed.
d. Close button: Clicking this button closes the dialog box.
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Consumables Information
You can obtain information on paper sources and consumable products by right-clicking
the tray icon on the taskbar, then selecting your printer name, then clicking Consumables
Information.
Note:
You can see the status of the printer or information about jobs by clicking on the respective tab.
a. Paper: Displays the paper size, the paper type and the
approximate amount of paper remaining in the paper
source. Information on the optional paper cassettes are
displayed only if these options are installed.
The paper cassette icon flashes when the amount of paper
remaining in the paper cassette is low.
b. Toner: Indicates the amount of remaining toner. The toner icon
flashes when a toner error occurs or the toner is low.
c. Order Online button: Clicking this button enables you to order consumables
online. See "Order Online" on page 88 for details.
d. Close button: Clicking this button closes the dialog box.
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Job Information
You can check job information by right-clicking the tray icon on the taskbar, then selecting
your printer name, then clicking Job Information.
a. Job Name: Displays the user’s print job names. Other user’s print jobs are
displayed as --------.
b. Status: Waiting: The print job which is waiting to be printed.
Spooling: The print job which is being spooled on your
computer.
Deleting: The print job which is being deleted.
Printing: The print job which is printed currently.
Completed: Displays only your jobs that have finished
printing.
Canceled: Displays only your jobs that have been canceled
printing.
Held: Job is on hold.
c. User: Displays the user name.
d. Computer: Displays the name of the computer that sent the print job.
e. Job Type: Displays the job type. The jobs are displayed as Verify, Re-Print,
and Confidential respectively. About the Reserve Job function,
see "Using the Reserve Job Function" on page 72.
f. Cancel Job button: Selecting a print job and clicking this button cancels the selected
print job.
g. Close button Clicking this button closes the dialog box.
h. Print button: Display the dialog box to print the held status job.
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Note:
You can see the status of the printer or information about consumables by clicking on the
respective tab.
Note for Windows XP/XP x64 users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with
Windows clients do not support the Job Management function.
The Job Information tab is available when the following connections are used:
Server and Client Environments:
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR
connection with Windows XP, XP x64, Me, 98, or 2000 clients.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 Standard
TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet
Print TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000 clients.
Client only Environments:
❏When using the LPR connection (in Windows XP, XP x64, 2000, Server 2003, or Server
2003 x64).
❏When using the Standard TCP/IP connection (in Windows XP, XP x64, 2000, Server
2003, or Server 2003 x64).
❏When using the EpsonNet Print TCP/IP connection (in Windows XP, XP x64, Me, 98,
2000, Server 2003, or Server 2003 x64).
Note:
You cannot use this function in the following situations:
❏When using an optional Ethernet interface card that does not support the Job Management
function.
❏When the NetWare connections do not support the Job Management function.
❏When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job
Management menu.
❏Note that if the user account used to log on to a client is different from the user account used to
connect to the server, the Job Management function is not available.
i. Refresh button: Clicking this button refreshes the information on this menu.
j. Display settings
button
Displays the Display Settings dialog box to select items and the
order they are displayed on the Job Information screen and to
select the type of jobs to be displayed.
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Note on deleting print jobs:
You cannot delete the print job spooling on client computers running Windows Me or 98 using
EPSON Status Monitor when the following connections are used:
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 standard TCP/IP
connection.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet Print
TCP/IP connection.
Notice Settings
You can make specific monitoring settings by right-clicking the tray icon on the taskbar,
then selecting your printer name, then clicking Notice Settings. The Notice Settings dialog
box appears.
a. Monitor the printer status
check box:
When this check box is selected, EPSON Status Monitor
monitors the printer status during a print job is processed.
b. More Settings button: Displays the More Settings dialog box to set how to
display the tray icon.
c. Pop-up Notice: Sets the notification to be displayed.
d. Allow monitoring of the
shared printers check box:
When this check box is selected, a shared printer can be
monitored by other computers.
If you connect the printer via a server with Windows Point
& Print and the server and the client are both Windows XP
or later, it communicates with the OS communication
function. Therefore you can monitor the printer without
selecting this check box.
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eMore Settings button: Displays the More Settings dialog box to set how to
communicate with the shared printer.
f. Display the Order Online
window automatically check
box:
When this check box is selected, the Order Online
window appears automatically when a consumable
becomes low or reaches end of service life and keeps
appearing once a day until the consumable is replaced.
g. Display once a day when a
consumable is low check
box:
When this radio button is selected, the Order Online
window appears automatically once a day when you
start printing or display the status by accessing EPSON
Status Monitor.
h. Display only when a
consumable first becomes
low check box:
When this radio box is selected, the Order Online window
appears automatically only when a consumable first
becomes low.
i. More Settings button: Displays the More Settings dialog box in which you can
set the URL for placing an order appears.
j. Monitor Settings button: Displays the Monitor Settings dialog box to set the
monitoring interval.
k. Cancel button: Click this button to exit the dialog box without saving the
settings.
l. OK button: Click this button to save the settings and to exit the dialog
box.
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Order Online
You can order consumables online by right-clicking the tray icon on the taskbar, then
selecting your printer name, then clicking Order Online. The Order Online dialog box
appears.
Note:
❏You can also order consumables online by clicking the Order Online button on the EPSON
Status Monitor dialog box. The Order Online dialog box appears.
❏The Order Online dialog box also appears by clicking the Order Online button on the Basic
Settings tab in the printer driver.
a. Text box: Displays the consumables and codes.
b. Order Now/Find Dealer
button:
Connects to the URL where you can place an order and
find the dealer nearest you.
When you click this button, a confirmation window asking
if you wish to connect to the Web site appears. If you do
not want this window to appear, select the Do not
display the confirmation message before connecting
check box in the More Settings dialog box. The More
Settings dialog box appears by clicking the More Settings
button in the Notice Settings dialog box.
c. Consumables button: Displays the consumables information.
d. Close button: Closes the dialog box.
e. Do not display this window
automatically until a
consumable becomes low or
reaches end of service life
check box:
When this check box is selected, the Order Online
window appears automatically only when a consumable
first becomes low or reaches end of service life.
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Tray Icon Settings
You can access EPSON Status Monitor by double-clicking the tray icon on the taskbar.
The menu that appears by double-clicking the tray icon when no printing job is being
processed depends on the settings you select. Follow the steps below to set the tray icon
settings.
1. Right-click the tray icon on the taskbar, then select Tray Icon Settings.
2. Confirm that your printer is selected. Select the menu you wish to display from the
Information to display drop-down list. Then click OK.
Note:
You can also access EPSON Status Monitor by right-clicking the tray icon and selecting your
printer’s name.
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Setting Up the USB Connection
The USB interface that comes with your printer complies with Microsoft Plug and Play
(PnP) USB specifications.
Note:
❏Only PC systems equipped with a USB connector and running Windows XP, XP x64, Me, 98,
2000, Server 2003, or Server 2003 x64 support the USB interface.
❏Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your
computer to the printer.
❏Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.
❏USB 2.0 is applied for Windows XP, XP x64, 2000, Server 2003, and Server 2003 x64 operating
systems. If your operating system is Windows Me or 98, use USB 1.1 interface.
1. Access the printer driver.
2. For Windows Me or 98, click the Details tab.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, click the Ports tab.
3. For Windows Me or 98, select the EPUSBX:(your printer name) USB port from the Print
to the following port drop-down list.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select the USBXXX
USB port in the list on the Ports tab.
Note:
This screen may vary depending on your operating system version.
4. Click OK to save the settings.
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Canceling Printing
If the printouts are not what you expected and display incorrect or garbled characters or
images, you may need to cancel printing. When the printer’s icon is displayed on the
taskbar, follow the instructions below to cancel the printing.
Double-click your printer’s icon on the taskbar. Select the job in the list, then click Cancel
from the Document menu.
After the last page is output, the Ready (green) light on the printer turns on.
The current job is canceled.
Note:
You can also cancel the current print job that is sent from your computer, by pressing the +Cancel
Job button on the printer’s control panel. When canceling the print job, be careful not to cancel print
jobs sent by other users.
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Uninstalling the Printer Software
When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current
printer software beforehand.
Uninstalling the printer driver
1. Quit all applications.
2. Click Start, point to Settings, then click Control Panel.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click Start, click Control
Panel, then click Add or Remove Programs.
3. Double-click the Add/Remove Programs icon.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, click the Change or
Remove Programs icon.
4. Select EPSON Printer Software, then click Add/Remove.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select EPSON
Printer Software, then click Change/Remove.
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5. Click the Printer Model tab, select your printer’s icon.
6. Click the Utility tab, and confirm that the check box for the printer software you want to
uninstall is selected.
Note:
If you wish to uninstall only EPSON Status Monitor, select the EPSON Status Monitor check
box.
7. To uninstall, click OK.
Note:
You can uninstall EPSON Network Utility. When the utility is uninstalled, you cannot display the
printer status from EPSON Status Monitor of other printers.
8. Follow the on-screen instructions.
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Uninstall the USB device driver
When you connect the printer to your computer with a USB interface cable, the USB device
driver is also installed. When you uninstalled the printer driver, you also need to uninstall
the USB device driver.
Follow the steps below to uninstall the USB device driver.
Note:
❏Uninstall the printer driver before uninstalling the USB device driver.
❏Once you uninstalled the USB device driver, you cannot access any other Epson printers
connected with a USB interface cable.
1. Follow steps 1 through 3 of "Uninstalling the printer driver" on page 92.
2. Select EPSON USB Printer Devices, then click Add/Remove.
Note:
❏EPSON USB Printer Devices appears only when the printer is connected to Windows Me
or 98 with a USB interface cable.
❏If the USB device driver is not installed correctly, EPSON USB Printer Devices may not
appear. Follow the steps below to run the “Epusbun.exe” file in the CD-ROM that comes
with your printer.
1.Insert the CD-ROM in your computer’s CD-ROM drive.
2.Access the CD-ROM drive.
3.Double-click your language folder.
4.Double-click the Win9x folder.
5.Double-click the Epusbun.exe icon.
3. Follow the on-screen instructions.
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Sharing the Printer on a Network
Sharing the printer
This section describes how to share the printer on a standard Windows network.
The computers on a network can share a printer that is directly connected to one of them.
The computer that is directly connected to the printer is the print server, and the other
computers are the clients which need permission to share the printer with the print server.
The clients share the printer via the print server.
According to the versions of Windows OS and your access rights on the network, perform
the appropriate settings of the print server and clients.
Setting the print server
❏For Windows Me or 98, see "Setting up your printer as a shared printer" on page 96.
❏For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, see "Using an
additional driver" on page 97.
Setting the clients
❏For Windows Me or 98, see "With Windows Me or 98" on page 100.
❏For Windows XP, XP x64, or 2000, see "With Windows XP, XP x64, or 2000" on page
102.
Note:
❏When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer can
be monitored on the print server. See "Notice Settings" on page 86.
❏When you are using shared printer in a Windows Me or 98 environment, on the server,
double-click the Network icon in Control panel and make sure that the “File and printer sharing
for Microsoft Networks” component is installed, then on the server and clients, make sure that
the “IPX/SPX-compatible Protocol” or the “TCP/IP Protocol” is installed.
❏The print server and clients should be set on the same network system, and they should be
under the same network management beforehand.
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Setting up your printer as a shared printer
When the print server’s OS is Windows Me or 98 follow the steps below to set the print
server.
1. Click Start, point to Settings, then click Control Panel.
2. Double-click the Network icon.
3. Click File and Print Sharing on the Configuration menu.
4. Select the I want to be able to allow others to print to my printer(s). check box, then
click OK.
5. Click OK to apply the settings.
Note:
❏When “Insert the Disk” appears, insert the Windows Me or 98 CD-ROM in the computer.
Click OK, then follow the on-screen instructions.
❏When the prompt to restart the computer appears, restart the computer, then continue with
the settings.
6. Double-click the Printers icon on the control panel.
7. Right-click your printer’s icon, then click Sharing in the menu that appears.
8. Select Shared As, type the name in the Share Name box, then click OK. Type a
Comment and Password if needed.
Note:
❏Do not use spaces or hyphens for the share name, or an error may occur.
❏When sharing the printer, be sure to set EPSON Status Monitor so that the shared printer
can be monitored on the print server. See "Notice Settings" on page 86.
You need to set the client computers so that they can use the printer on a network. See the
following pages for details:
❏"With Windows Me or 98" on page 100
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❏"With Windows XP, XP x64, or 2000" on page 102
Using an additional driver
When the print server’s OS is Windows XP, XP x64, 2000, Server 2003, or Server 2003
x64, you can install the additional drivers on the server. The additional drivers are for client
computers that have different OS from the server.
Follow the steps below to set a Windows XP, XP x64, 2000, Server 2003, or Server 2003
x64 as a print server, then install the additional drivers.
Note:
You must access Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 as the
Administrators of the local machine.
1. For a Windows 2000 print server, click Start, point to Settings, then click Printers.
For a Windows XP, XP x64, Server 2003, or Server 2003 x64 print server, click Start,
point to Printers and Faxes.
2. Right-click your printer’s icon, then click Sharing in the menu that appears.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the following menu
appears, click either Network Setup Wizard or If you understand the security risks
but want to share printers without running the wizard, click here.
In either case, follow the on-screen instructions.
3. For a Windows 2000 print server, select Shared as, then type the name in the Share
Name box.
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For a Windows XP, XP x64, Server 2003, or Server 2003 x64 print server, select Share
this printer, then type the name in the Share name box.
Note:
Do not use spaces or hyphens for the Share name, or an error may occur.
4. Select the additional drivers.
Note:
If the computers of the server and clients use the same OS, you do not have to install the
additional drivers. Just click OK after step3.
On the Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 print server
Click Additional Drivers.
Select Windows being used for clients, then click OK.
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*The additional driver for Windows XP x64 and Server 2003 x64 can be used on Windows XP Service
Pack 2, Windows 2003 Service Pack 1, or later.
Note:
❏You do not have to install the additional drivers noted below, because these drivers are
preinstalled.
Intel Windows 2000 (for Windows 2000)
Intel Windows 2000 or XP (for Windows XP)
x86 Windows 2000, Windows XP and Windows Server 2003 (for Windows Server 2003)
x64 Windows XP and Windows Server 2003 (for Windows XP x64 or Windows Sever 2003
x64 edition)
❏Do not select additional drivers other than the drivers listed in the above table. The other
additional drivers are not available.
Server Name Client OS Driver
Windows 2000 Windows Me or 98 clients Intel Windows 95 or 98
Windows XP or 2000 clients Intel Windows 2000
Windows XP*Windows Me or 98 clients Intel Windows 95, 98 and Me
Windows XP or 2000 clients Intel Windows 2000 or XP
Windows XP x64 clients x64 Windows XP
Windows XP x64,
Server 2003, or Server
2003 x64*
Windows Me or 98 clients x86 Windows 95, Windows98,
and Windows Millennium
Edition
Windows XP or 2000 clients x86 Windows 2000, Windows
XP and Windows Server 2003
Windows XP x64 clients x64 Windows XP and Windows
Server 2003
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Setting up clients
This section describes how to install the printer driver by accessing the shared printer on a
network.
Note:
❏To share the printer on a Windows network, you need to set the print server. For details, see
"Setting up your printer as a shared printer" on page 96 (Windows Me or 98) or "Using an
additional driver" on page 97 (Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64).
❏This section describes how to access the shared printer on a standard network system using
the server (Microsoft workgroup). If you cannot access the shared printer due to the network
system, ask the administrator of the network for assistance.
❏This section describes how to install the printer driver by accessing the shared printer from the
Printers folder. You can also access the shared printer from Network Neighborhood or My
Network on the Windows desktop.
❏You cannot use the additional driver on the server system OS.
❏When you want to use EPSON Status Monitor at a client, you have to install EPSON Status
Monitor from the CD-ROM with administrator privileges in each client.
With Windows Me or 98
Follow the steps below to set Windows Me or 98 clients.
1. Click Start, point to Settings, then click Printers.
2. Double-click the Add Printer icon, then click Next.
3. Select Network printer, then click Next.
4. Click Browse, and the Browse for Printer dialog box appears.
Note:
You can also type “\\(the name of the computer that is locally connected to the shared
printer)\(the shared printer’s name)” in the network path or queue name.
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5. Click the computer or server that is connected to the shared printer, and the name of
the shared printer, then click OK.
Note:
The name of the shared printer may be changed by the computer or server that is connected to
the shared printer. To make sure of the name of the shared printer, ask the administrator of the
network.
6. Click Next.
Note:
❏If the printer driver is installed in the client beforehand, you need to select the new printer
driver or the current printer driver. When the prompt to select the printer driver appears,
select the printer driver according to the message.
❏If the print server’s OS is Windows Me or 98 or the additional driver for Windows Me or 98
is installed in the Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64 print server,
go to the next step.
❏If the additional driver for Windows Me or 98 is not installed in the Windows XP, XP x64,
2000, Server 2003, or Server 2003 x64 print server, go to "Installing the printer driver from
the CD-ROM" on page 104.
7. Make sure of the name of the shared printer, then select whether to use the printer as
the default printer or not. Click Next, then follow the on-screen instructions.
Note:
You can change the shared printer’s name so that it appears only on the client computer.
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With Windows XP, XP x64, or 2000
Follow the steps below to set Windows XP, XP x64, or 2000 clients.
You can install the printer driver for the shared printer, if you have Power Users or more
powerful access rights even if you are not the Administrator.
1. For Windows 2000 clients, click Start, point to Settings, and click Printers.
For Windows XP or XP x64 clients, click Start, point to Printers and Faxes.
2. For Window 2000, double-click the Add Printer icon, then click Next.
For Windows XP or XP x64 click Add a printer in the Printer Tasks menu.
3. For Windows 2000, select Network printer, then click Next. For Windows XP or XP
x64, select A network printer, or a printer attached to another computer, then click
Next.
4. For Windows 2000, type the name of the shared printer, then click Next.
Note:
❏You can also type “\\(the name of the computer that is locally connected to the shared
printer)\(the shared printer’s name)” in network path or queue name.
❏You do not necessarily need to type the name of the shared printer.
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For Windows XP or XP x64, select Browse for a printer.
5. Click the icon of the computer or server that is connected to the shared printer, and the
name of the shared printer, then click Next.
Note:
❏The name of the shared printer may be changed by the computer or server that is
connected to the shared printer. To make sure of the name of the shared printer, ask the
administrator of the network.
❏If the printer driver is installed in the client beforehand, you need to select either the new
printer driver or the current printer driver. When the prompt to select the printer driver
appears, select the printer driver according to the message.
❏If the additional driver for Windows XP, XP x64, or 2000 is installed in the Windows XP, XP
x64, 2000, Server 2003, or Server 2003 x64 print server, go to the next step.
❏If the print server’s OS is Windows Me or 98, go to "Installing the printer driver from the
CD-ROM" on page 104.
6. Select whether to use the printer as the default printer or not, then click Next.
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7. Make sure of the settings, then click Finish.
Installing the printer driver from the CD-ROM
This section describes how to install the printer driver in the clients when setting the
network system as follows:
❏The additional drivers are not installed in the Windows XP, XP x64, 2000, Server 2003,
or Server 2003 x64 print server.
❏The print server’s OS is Windows Me or 98 and the client’s OS is Windows XP, XP x64,
or 2000.
The on-screen displays on the following pages may differ depending on the version of
Windows OS.
Note:
❏When installing in Windows XP, XP x64, or 2000 clients, you must access Windows XP, XP
x64, or 2000 as the Administrator.
❏If the additional drivers are installed or the computers of the server and clients use the same
OS, you do not have to install the printer drivers from the CD-ROM.
1. Access the shared printer and a prompt may appear. Click OK, then follow the
on-screen instructions to install the printer driver from the CD-ROM.
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2. Insert the CD-ROM, type the appropriate drive and folder names in which the printer
driver for clients is located, then click OK.
When installing drivers in Windows XP, XP x64, 2000, Server 2003, or Server 2003
x64, “Digital Signature is not found.” may appear. Click Yes (for Windows 2000) or
Continue Anyway (for Windows XP, XP x64, Server 2003, or Server 2003 x64) and
continue installing.
The folder name differs depending on the OS being used.
3. Select the name of the printer, click OK, then follow the on-screen instructions.
Client’s OS Folder Name
Windows Me or 98 \<Language>\WIN9X
Windows 2000 or XP \<Language>\WINXP_2K
Windows XP x64 \<Language>\WINXP64
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Chapter 5
Using the Printer Software with Macintosh
About the Printer Software
The printer driver lets you choose from a wide variety of settings to get the best results from
your printer. EPSON Status Monitor lets you check the status of your printer. See
"Monitoring Your Printer using EPSON Status Monitor" on page 139 for more information.
Note:
❏Instructions in this section that are common to all operating systems are for Mac OS X 10.3 as
an example. They may slightly differ from what actually appears on your screen depending on
your operating system; however, the functions are the same.
❏You have to re-install the printer driver after major operating system updates such as OSX 10.3
to 10.4, but you do not have to re-install it for minor updates such as 10.3.1 to 10.3.2.
Accessing the printer driver
To control your printer and change its settings, use the printer driver. The printer driver
allows you to easily make all the print settings, including paper source, paper size, and
orientation.
Mac OS X
To access the printer driver, register your printer in Printer Setup Utility (for Mac OS X
10.3 and 10.4) or Print Center (for Mac OS X 10.2 or below), click Print on the File menu
of any application, then select your printer.
Mac OS 9
To access the printer driver, open the appropriate dialog box, select Chooser from the
Apple menu, then click your printer’s icon.
From an application
❏To open the Paper Setting dialog box, select Page Setup from the File menu on any
application.
❏To open the Basic Settings tab, select Print from the File menu on any application.
Note:
The printer driver’s online help provides details on printer driver settings.
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Making Changes to Printer Settings
Making the print quality settings
You can change the print quality of printouts through settings in the printer driver. With the
printer driver, you can make the print settings by choosing from a list of predefined settings,
or customizing the settings.
Choosing the print quality by using the Automatic setting
You can change the print quality of printouts to favor speed or detail. There are three levels
of print output, Fast, Fine, and Super Fine. Fine and Super Fine provide high quality,
precise printing, but requires more memory and slows the printing speed.
When Automatic is selected on the Basic Settings tab, the printer driver takes care of all
detailed settings according to the color setting you select. Color and resolution are the only
settings you need to make. You can change other settings such as paper size or
orientation in most applications.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Click Automatic, then choose the resolution from the Resolution drop-down list.
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For Mac OS 9 users
1. Open the Basic Settings dialog box.
2. Click Automatic on Print Quality, then choose desired printing resolution with the slider
bar.
Note:
If printing is unsuccessful or a memory-related error message appears, selecting a lower
resolution may allow printing to proceed.
Using the predefined settings
The predefined settings are provided to help you optimize print settings for a particular kind
of printout, such as presentation documents or images taken by a video or digital camera.
Follow the steps below to use the predefined settings.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Select Advanced. You will find the predefined settings in the list on the right of
Automatic.
4. Select the most appropriate setting from the list according to the type of document or
image you want to print.
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For Mac OS 9 users
1. Open the Basic Settings dialog box.
2. Select Advanced. You will find the predefined settings in the list on the right of
Automatic.
3. Select the most appropriate setting from the list according to the type of document or
image you want to print.
When you choose a predefined setting, other settings such as Printing Mode, Resolution,
Screen, and Color Management are set automatically. Changes are shown in the
Summary drop-down list in the Print dialog box (for Mac OS X), or in the current settings
list on the left of the Basic Settings dialog box (for Mac OS 9).
Note:
The printer driver’s online help provides details on printer driver settings.
Customizing print settings
Your printer provides for customized print settings if you need more control over the
printout, want to make the most detailed settings available, or just want to experiment.
Follow the steps below to customize your print settings.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.
3. Click Advanced, then click More Settings. The following dialog box appears.
4. Choose Color or Black as the Color setting.
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5. Choose the desired printing resolution from the drop-down list.
Note:
When making the other settings, click the button for details on each setting.
6. Click OK to apply the settings and return to the Basic Settings dialog box.
Note:
For details on each setting, see the online help.
For Mac OS 9 users
1. Open the Basic Settings dialog box.
2. Click Advanced, then click More Settings. The following dialog box appears.
3. Choose Color or Black as the Color setting.
4. Choose the desired printing resolution with the slider bar.
Note:
When making the other settings, click the button for details on each setting.
5. Click OK to apply the settings and return to the Basic Settings dialog box.
Note:
For details on each setting, see the online help.
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Saving your settings
For Mac OS X users
Use the following procedures to save your custom settings.
Save your custom settings by Save or Save As in the Preset on the Print dialog box. Type
a name for your custom settings in the name box. Your settings will be saved with this
name in the Preset drop-down list.
Note:
The Custom Setting option is a standard feature of Mac OS X.
For Mac OS 9 users
To save your custom settings, select Advanced, then click Save Settings on the Basic
Settings dialog box. The Custom Settings dialog box appears.
Type a name for your custom settings in the Name box, click Save. Your settings will
appear in the list on the right of Automatic in the Basic Settings dialog box.
Note:
❏To delete a custom setting, select Advanced, click Save Settings on the Basic Settings dialog
box, select the setting in the User Settings dialog box, then click Delete.
❏You cannot delete predefined settings.
If you change any setting in the Advanced Settings dialog box when one of your custom
settings is selected in the Advanced Settings list on the Basic Settings dialog box, the
setting selected in the list changes to User Settings. The custom setting that was
previously selected is not affected by this change. To return to your custom setting, simply
reselect it from the current settings list.
Resizing printouts
You can enlarge or reduce the size of your documents during printing according to the
specified paper size.
For Mac OS X users
Note:
This function is not available with Mac OS X 10.2 and 10.3.
1. Open the Print dialog box.
2. Select Paper Handling from the drop-down list.
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3. Select Scale to fit paper size and select the desired paper size from the drop-down
list.
Note:
❏If you select Scale down only, your documents are not enlarged even if you select the large
paper size.
❏The Paper Handling settings are a standard feature of Mac OS X 10.4.
For Mac OS 9 users
Note:
The enlarging or reducing rate is automatically specified according to the paper size selected in the
Paper Setting dialog box.
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Fit to Page check box, then select the desired paper size from the Output
Paper drop-down list. The page will be printed to fit on the paper you have selected.
3. Click OK to apply the settings.
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Modifying the print layout
You can print either two or four pages onto a single page and to specify the printing order,
automatically resizing each page to fit the specified paper size by using Layout printing.
You can also choose to print documents surrounded by a frame.
For Mac OS X users
1. Open the Print dialog box.
2. Select Layout from the drop-down list.
3. Select the number of pages you want to print on one sheet of paper from the drop-down
list.
4. Click Print to start printing.
Note:
The Layout settings are a standard feature of Mac OS X.
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For Mac OS 9 users
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Print Layout check box, then click Print Layout Settings. The Print Layout
Setting dialog box appears.
3. Select the number of pages you want to print on one sheet of paper.
4. Select the page order in which the pages are printed on each sheet.
Note:
Page Order choices depend on Pages selected above, and Orientation.
5. Click OK to apply the settings and return to the Layout dialog box.
6. Select the Print the Frame check box on the Layout dialog box when you want to print
the pages surrounded by a frame.
7. Click OK to apply the settings.
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Using a watermark
Follow the steps below to use a watermark on your document. In the Layout dialog box,
you can select from a list of predefined watermarks, or you can select a bitmap (PICT) file
or text file as your own custom watermark. The Layout dialog box also allows you to make
a variety of detailed watermark settings. For example, you can select the size, intensity,
and position of your watermark.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Click Stamp Function.
4. Select the Watermark check box, then click Watermark Settings.
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5. Select a watermark from the Watermark drop-down list.
6. Select the location on the page where you want to print the watermark by dragging the
watermark image on the preview window. To resize the watermark, drag its handle.
7. Adjust the image density of the watermark with the Intensity slide bar.
8. You can rotate custom text watermarks by inputting the degrees in the Angle box. Or
select the Rotate by mouse check box, then rotate the text watermark with the pointer
on the preview window.
9. Click OK to apply the settings.
For Mac OS 9 users
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Watermark Settings check box, then select a watermark from the
Watermark drop-down list.
3. Select the location on the page where you want to print the watermark by dragging the
watermark image on the preview window. To resize the watermark, drag its handle.
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4. Adjust the image intensity of the watermark with the Intensity slider bar.
5. You can rotate custom text watermarks by inputting the degrees in the Angle box. Or
select the Rotate by mouse check box, then rotate the text watermark with the pointer
on the preview window.
6. Click OK to apply the settings.
Making a new watermark
You can make a new text or bitmap watermark with the following procedures.
To make a text watermark
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Click Stamp Function.
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4. Select the Watermark check box, then click Watermark Settings.
5. Click New/Delete.
6. Click Add Text on the User Stamp Setting dialog box.
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7. Click the Text box to open the Text Input dialog box. Type the watermark text, then click
OK to close the dialog box. Select the Font and Style, then click OK on the Edit Text
dialog box.
8. Type the file name in the Watermark box, then click Save.
Note:
❏To edit the saved text watermark, select it from the List box, then click Edit Text. After
editing, be sure to click OK to close the dialog box.
❏To remove the saved text watermark, select it from the List box, then click Mark Delete.
After removing it, be sure to click Save to close the dialog box.
9. Select a custom watermark, that has been saved, from the Watermark drop-down list
on the Watermark Setting dialog box, and then click OK.
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For Mac OS 9 users
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Watermark Settings check box, then click New/Delete. The Custom
Watermark dialog box appears.
3. Click Add Text on the Custom Watermark dialog box.
4. Type the watermark text in the Text box, select the Font and Style, then click OK on the
Text Watermark dialog box.
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5. Type the file name in the Name box, then click Save.
Note:
❏To edit the saved text watermark, select it from the List box, then click Edit Text. After
editing, be sure to click OK to close the dialog box.
❏To remove the saved text watermark, select it from the List box, then click Delete. After
removing it, be sure to click Save to close the dialog box.
6. Select a custom watermark, that has been saved, from the Watermark drop-down list
on the Watermark Setting dialog box, and then click OK.
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To make a bitmap watermark
Before making a custom watermark, you should prepare a bitmap (PICT) file.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic Settings tab.
3. Click Stamp Function.
4. Select the Watermark check box, then click Watermark Settings.
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5. Click New/Delete.
6. Click Add PICT on the User Stamp Setting dialog box.
7. Select the PICT file, then click Open.
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8. Type the file name in the Watermark box, then click Save.
Note:
To remove the saved text watermark, select it from the List box, then click Mark Delete. After
removing it, be sure to click Save to close the dialog box.
9. Select the saved custom watermark from the Watermark drop-down list on the
Watermark Setting dialog box, then click OK.
For Mac OS 9 users
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Watermark Settings check box, then click New/Delete. The Custom
Watermark dialog box appears.
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3. Click Add PICT on the Custom watermark dialog box.
4. Select the PICT file, then click Open.
5. Type the file name in the Name box, then click Save.
Note:
To remove the saved watermark, select it from the List box, then click Delete. After removing it,
be sure to click Save to close the dialog box.
6. Select the saved custom watermark from the Watermark drop-down list on the Layout
dialog box, then click OK.
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Using headers and footers
You can print a header or footer on the top or bottom of a page. The items that can be
printed as a header or footer include user name, computer name, date, date/time, or collate
number.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.
3. Click Stamp Function.
4. Select the Header/Footer check box, then click Header/Footer Settings.
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5. Select the items to be printed for the header and the footer from the drop-down list.
Note:
If you select Collate Number from the drop-down list, the number of copies is printed.
6. Click OK to apply the settings.
For Mac OS 9 users
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Header/Footer check box, then click Header/Footer Settings.
3. Select the items to be printed for the header and the footer from the drop-down list.
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Note:
If you select Collate Number from the drop-down list, the number of copies is printed.
4. Click OK to apply the settings and return to the Layout dialog box.
Duplex printing
Duplex printing prints on both sides of the paper. You can also do duplex printing manually
without using the Duplex Unit. When printing for binding, the binding edge can be specified
as required to produce the desired page order.
Printing with the Duplex Unit (models with Duplex Unit only)
Follow the steps below to print with the Duplex Unit.
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select Basic Settings tab.
3. Click Duplex check box, select a Binding position from Left, Top, or Right.
4. Click the Duplex Settings button.
5. Specify the Binding Margin for the front and back sides of the paper.
6. Select whether the front or back side of the paper is to be printed as the Start Page.
7. Click Print to start printing.
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For Mac OS 9 users
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Duplex check box.
3. Select a Binding position from Left, Top, or Right.
4. Click Duplex Settings to open the Duplex Settings dialog box.
5. Specify the Binding Margin for the front and back sides of the paper.
6. Select whether the front or back side of the paper is to be printed as the Start Page.
7. Click OK to apply the settings and return to the Layout dialog box.
Doing duplex printing manually (models without Duplex Unit only)
For Mac OS X users
1. Open the Print dialog box.
2. Select Printer Settings from the drop-down list, and select the Basic settings tab.
3. Select the Duplex (Manual) check box, then click Duplex Settings.
4. Select a Binding position from Left, Top, or Right.
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5. Specify the Binding Margin for the front and back sides of the paper.
6. Select whether the front or back side of the paper is to be printed as the Start Page.
7. Click Print to start printing.
8. After printing on one side, reload the paper into the MP tray with the printed surface
face-up as shown below. Then press the NStart/Stop button.
Note:
Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.
For Mac OS 9 users
1. Click the Layout icon on the Basic Settings dialog box. The Layout dialog box
appears.
2. Select the Duplex (Manual) check box, then click Duplex Settings.
3. Select a Binding position from Left, Top, or Right.
4. Click Duplex Settings to open the Duplex Settings dialog box.
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5. Specify the Binding Margin for the front and back sides of the paper.
6. Select whether the front or back side of the paper is to be printed as the Start Page.
7. Click OK to apply the settings and return to the Layout dialog box.
8. Click Print to start printing.
9. After printing on one side, reload the paper into the MP tray with the printed surface
face-up as shown below. Then press the NStart/Stop button.
Note:
Straighten the paper before loading it. If curled paper is loaded, it may not feed correctly.
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Making Extended Settings
You can make various settings in the Extended Settings dialog box, for example Page
Protect.
For Mac OS X users, open the Print dialog box and select Printer Settings from the
drop-down list, then select the Extended Settings tab.
For Mac OS 9 users, click the Extended Settings icon on the Basic Settings dialog
box.
Note:
The printer driver’s online help provides details on printer driver settings.
Printing a status sheet
To confirm the current status of the printer, print a status sheet from the printer driver. The
status sheet contains information about the printer, the current settings.
Follow the steps below to print a status sheet.
1. Select Chooser from the Apple menu. Click the icon of your printer, and then select the
USB port that your printer is connected to. Click Setup, and the EPSON Printer Setup
dialog box appears.
2. Click Print Status, and the printer starts printing a status sheet.
Note:
This function is not available with Mac OS X. For Mac OS X users, print a status sheet from the
control panel. See "Printing a Status Sheet" on page 205 for instructions.
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Using the Reserve Job Function
The Reserve Job function allows you to store print jobs on the printer’s memory and to print
them later directly from the printer’s control panel. Follow the instructions in this section to
use the Reserve Job function.
Note:
You need to keep sufficient RAM disk capacity in order to use the Reserve Job function. To enable
RAM disk, you have to set the RAM Disk setting on the control panel to Normal or Maximum. We
recommend installing an optional memory to use this function. For instructions about increasing
your printer’s memory, see "Installing a memory module" on page 220.
The table below gives an overview of the Reserve Job options. Each option is described in
detail later in this section.
Jobs stored on the printer’s memory are handled differently depending on the Reserve Job
option. Refer to the tables below for details.
Reserve Job Option Description
Re-Print Job Lets you print the job now and store it for later reprinting.
Verify Job Lets you print one copy now to verify the content before printing
multiple copies.
Confidential Job Lets you apply a password to the print job and save it for later printing.
Reserve Job
Option
Maximum Number
of Jobs
When Maximum is
Exceeded
When RAM Disk is Full
Re-Print Job +
Verify Job
64 (combined total) Oldest job
automatically
replaced with newest
Oldest job automatically
replaced with newest
Confidential Job 64 Delete old jobs
manually
Delete old jobs manually
Reserve Job
Option
After Printing After Turning Off Printer or Using Reset All
Re-Print Job Data remains on
the printer’s
memory
Data is cleared
Verify Job
Confidential Job Data is cleared
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Re-Print Job
The Re-Print Job option allows you to store the job you are currently printing so that you
can reprint it later directly from the control panel.
Follow the steps below to use the Re-Print Job option.
For Mac OS X users
1. Open the Print dialog box and select Printer Settings from the drop-down list, then
click the Basic Settings tab.
2. Click the Reserve Job button.
3. Select the Reserve Job On check box, then select Re-Print Job.
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4. Enter a user name and job name in the corresponding text box.
Note:
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check
box. Thumbnails can be accessed by entering http:// followed by the internal print server’s IP
address in a Web browser.
5. Click OK. The printer prints your document, then stores the print job data on the
printer’s memory.
For Mac OS 9 users
1. Make printer driver settings as appropriate for your document, open the Basic Settings
menu, then click the Reserve Job icon. The Reserve Job Settings dialog box
appears.
2. Select the Reserve Job On check box, then select Re-Print Job.
3. Enter a user name and job name in the corresponding text boxes.
Note:
If you want to create a thumbnail of the first page of a job, select the Create a thumbnail check
box. Thumbnails can be accessed by entering http:// followed by the internal print server’s IP
address in a Web browser.
4. Click OK. The printer prints your document, then stores the print job on the printer’s
memory.
To reprint or delete this data using the printer’s control panel, see "Using the Quick Print
Job Menu" on page 203.
Verify Job
The Verify Job option allows you to print one copy in order to verify the content before
printing multiple copies.
Follow the steps below to use the Verify Job option.
For Mac OS X users
1. Open the Print dialog box and select Printer Settings from the drop-down list, then
click the Basic Settings tab.
2. Click the Reserve Job button. The Reserve Job dialog box appears.
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3. Select the Reserve Job On check box, then select Verify Job.
4. Enter a user name and job name in the corresponding text box.
Note:
❏The OK button becomes available after both the user name and job name have been
entered.
❏If you want to create a thumbnail of the first page of a job, select the Create a thumbnail
check box. Thumbnails can be accessed by entering http:// followed by the internal print
server’s IP address in a Web browser.
5. Click OK. The printer prints your document and stores the print job data on the printer’s
memory.
For Mac OS 9 users
1. Specify the number of copies to be printed, then make other printer driver settings as
appropriate for your document.
2. Open the Basic Settings dialog box, then click the Reserve Job icon. The Reserve
Job Settings dialog box appears.
3. Select the Reserve Job On check box, then select Verify Job.
4. Enter a user name and job name in the corresponding text boxes.
Note:
❏The OK button becomes available after both the user name and job name have been
entered.
❏If you want to create a thumbnail of the first page of a job, select the Create a thumbnail
check box. Thumbnails can be accessed by entering http:// followed by the internal print
server’s IP address in a Web browser.
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5. Click OK. The printer prints one copy of your document, and stores the print data with
information on the number of remaining copies on the printer’s memory.
After you have confirmed the printout, you can print the remaining copies or delete this data
using the printer’s control panel. See "Using the Quick Print Job Menu" on page 203 for
instructions.
Confidential Job
The Confidential Job option allows you to apply passwords to print jobs stored on the
printer’s memory.
Follow the steps below to store print data using the Confidential Job option.
For Mac OS X users
1. Open the Print dialog box and select Printer Settings from the drop-down list, then
click the Basic Settings tab.
2. Click the Reserve Job button. The Reserve Job dialog box appears.
3. Select the Reserve Job On check box, then select Confidential Job.
4. Enter a user name and job name in the corresponding text box.
Note:
❏The OK button becomes available after both the user name and job name have been
entered.
❏If you want to create a thumbnail of the first page of a job, select the Create a thumbnail
check box. Thumbnails can be accessed by entering http:// followed by the internal print
server’s IP address in a Web browser.
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5. Set the password for the job by entering a four-digit number in the password dialog box.
Note:
❏Password must be four digits.
❏Only numbers from 1 through 4 can be used for password.
❏Keep password in a safe place. You must enter the correct password when printing a
Confidential Job.
6. Click OK. The printer prints your document, then stores the print job data on the
printer’s memory.
For Mac OS 9 users
1. Make printer driver settings as appropriate for your document, open the Basic Settings
dialog box, then click the Reserve Job icon. The Reserve Job Settings dialog box
appears.
2. Select the Reserve Job On check box, then select Confidential Job.
3. Enter a user name and job name in the corresponding text boxes.
Note:
The OK button becomes available after both the user name and job name have been entered.
4. Set the password for the job by entering a four-digit number in the password text box.
Note:
❏Password must be four digits.
❏Only numbers from 1 through 4 can be used for password.
❏Keep password in a safe place. You must enter the correct password when printing a
Confidential Job.
5. Click OK. The printer stores the print job on the printer’s memory.
To print or delete this data using the printer’s control panel, see "Using the Confidential Job
Menu" on page 204.
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Monitoring Your Printer using EPSON Status Monitor
Accessing EPSON Status Monitor
For Mac OS X users
Note:
After installing the EPSON Status Monitor and before doing the procedure below, you need to open
the Print dialog box so the EPSON Status Monitor can display the current status of the printer.
1. Open the Applications folder on your hard disk drive, then open the Utilities folder.
2. Double-click the Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center
(for Mac OS X 10.2 or below) icon.
3. Click the Utility (for Mac OS X 10.3 and 10.4) or Configure (for Mac OS X 10.2 or
below) icon in the Printer List dialog box.
Note:
You can also access EPSON Status Monitor by clicking the EPSON Status Monitor icon in the
Dock.
For Mac OS 9 users
You can access EPSON Status Monitor by selecting the EPSON Status Monitor alias from
the Apple menu.
Note:
❏The appropriate printer port must already be selected in the Chooser so that necessary
information can be received from the selected printer driver when the EPSON Status Monitor
starts. If the printer port is not correct, an error will occur.
❏If you change the printer driver in the Chooser while the spool file is printing in the background,
output to the printer may be disrupted.
❏Printer and consumable products status information appears in the status window only if the
Chooser is acquiring status normally.
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To find detailed information on EPSON Status Monitor, see "Simple Status" on page 140,
"Detailed Status" on page 140, "Consumables Information" on page 141, "Job Information"
on page 142, and "Notice Settings" on page 143.
Simple Status
The Simple Status window appears when an error or warning occurs. It indicates what type
of error has occurred and offers you a possible solution. The window closes automatically
once the problem is cleared.
This window will appear according to the Pop-up Notice you select in the Notice Settings
dialog box.
Note:
The Simple Status window does not appear automatically while the Status tab in the Detailed
Status dialog box is displayed.
Detailed Status
You can monitor detailed printer status on the Status tab in the Detailed Status dialog box.
a. Icon/Message: The icon and message show the printer status.
b. Printer image: The image at the upper left shows the printer status graphically.
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Note:
You can see information about jobs or consumables by clicking on the respective tab.
Consumables Information
You can obtain information on paper sources and consumable products on the
Consumables tab in the Detailed Status dialog box.
Note:
You can see the status of the printer or information about jobs by clicking on the respective tab.
c. Text box: The text box next to the printer image displays the current status of the
printer. When a problem occurs, the most probable solution is
displayed.
d. Close button: Clicking this button closes the dialog box.
a. Paper: Displays the paper size, the paper type and the approximate
amount of paper remaining in the paper source. Information
on the optional paper cassettes are displayed only if these
options are installed.
The paper cassette icon flashes when the amount of paper
remaining in the paper cassette is low.
b. Toner: Indicates the amount of remaining toner. The toner icon
flashes when a toner error occurs or the toner is low.
c. Close button: Clicking this button closes the dialog box.
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Job Information
You can check job information on the Job Information tab of the Detailed Status dialog
box.
a. Job Name: Displays the user’s print job names. Other user’s print jobs are
displayed as --------.
b. Status: Waiting: The print job which is waiting
to be printed.
Spooling: The print job which is being
spooled.
Deleting: The print job which is being
deleted.
Printing: The print job which is printed
currently.
Completed: Displays only your jobs that
have finished printing.
Canceled: Displays only your jobs that
have been canceled
printing.
Held: Job is on hold.
c. User: Displays the user name.
d. Computer: Displays the name of the computer that sent the print job.
e. Job Type: Displays the job type. When the Reserve job function is used,
the jobs are displayed as Stored, Verify, Re-Print, and
Confidential respectively. About the Reserve Job function,
see "Using the Reserve Job Function" on page 133.
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Note:
You can see the status of the printer or information about consumables by clicking on the
respective tab.
Notice Settings
To make specific monitoring settings, access EPSON Status Monitor and select Notice
Settings from the file menu. The Notice Settings dialog box appears.
f. Cancel Job button: Selecting a print job and clicking this button, cancels the
selected print job.
g. Close button: Clicking this button closes the dialog box.
h. Print button: Display the dialog box to print the held status job.
i. Refresh button: Clicking this button refreshes the information on this menu.
j. Display settings button: Displays the Display settings dialog box to select items to be
displayed.
a. Printer drop-down list (Mac OS X
only):
Select your printer from the drop-down list.
b. Monitor the printer status check
box:
When this check box is selected, EPSON Status Monitor
monitors the printer status during a print job is
processed.
c Pop-up Notice: Sets the notification to be displayed.
d. Monitor Settings button: Displays the Monitor Settings dialog box to set the
monitoring interval.
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Setting Up the USB Connection
Note:
If you are connecting the USB cable to your Macintosh through a USB hub, be sure to connect
using the first hub in the chain. The USB interface may be unstable depending on the hub used. If
you experience problems with this type of setup, connect the USB cable directly to your computer’s
USB connector.
For Mac OS X users
1. Open the Applications folder on your hard drive, then open the Utilities folder and
double-click the Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for
Mac OS X 10.2 or below) icon.
2. Click Add Printer in the Printer List dialog box.
3. Select EPSON USB from the pop-up menu. Select your printer icon in the Product list,
then click Add.
4. Close Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS
X 10.2 or below).
e. OK button: Click this button to save the settings and to exit the
dialog box.
f. Cancel button: Click this button to exit the dialog box without saving
the settings.
g. Save button (Mac OS X only): Saves new changes and closes the dialog box.
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For Mac OS 9 users
1. Select Chooser from the Apple menu. Click your printer’s icon, then click the USB port
your printer is connected to.
2. Select Background Printing to turn background printing on or off.
Note:
❏Background printing must be turned on for the EPSON Status Monitor to manage print jobs.
❏When background printing is on, you can use your Macintosh while it is preparing a
document for printing.
3. Close Chooser.
Canceling Printing
If the printouts are not what you expected and display incorrect or garbled characters or
images, you may need to cancel printing. When a print job continues on the computer,
follow the instruction below to cancel printing.
For Mac OS X users
Open Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X
10.2 or below) and double-click your printer from the print queue. Then, select Delete Job
from the jobs menu.
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For Mac OS 9 users
❏Press the Period (.) key while pressing the Command key to cancel printing. Depending
on applications, the message shows the procedure to cancel printing during printing. If
this appears, follow instructions in the message.
❏During background printing, open EPSON Status Monitor from the Application menu.
Then stop printing from EPSON Status Monitor, or delete the file that is in sleep mode.
After the last page is output, the Ready (green) light on the printer turns on.
Note:
You can also cancel the current print job that is sent from your computer, by pressing the +Cancel
Job button on the printer’s control panel. When canceling the print job, be careful not to cancel print
sent by other users.
Uninstalling the Printer Software
When you wish to reinstall or upgrade the printer driver, be sure to uninstall the current
printer software beforehand.
For Mac OS X users
1. Quit all applications on the computer.
2. Insert the EPSON printer software CD-ROM in your Macintosh.
3. Double-click the Mac OS X folder.
4. Double-click the Printer Driver folder.
5. Double-click your printer’s icon.
Note:
If the Authorization dialog box appears, enter the Password or phrase, then click OK.
6. When the software license agreement screen appears, read the statement, then click
Accept.
7. Select Uninstall from the menu at the upper left, then click Uninstall.
Follow the on-screen instructions.
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For Mac OS 9 users
1. Quit all applications on the computer.
2. Insert the EPSON printer software CD-ROM in your Macintosh.
3. Double-click the English folder, then double-click Disk 1 folder inside the Printer
Driver folder.
4. Double-click the Installer icon.
5. Click Continue. When the software license agreement screen appears, read the
statement, then click Accept.
6. Select Uninstall from the menu at the upper left, then click Uninstall.
Follow the on-screen instructions.
Sharing the Printer on a Network
Sharing the printer
This section describes how to share the printer on an AppleTalk network.
The computers on the network can share the printer that is directly connected to one of
them. The computer that is directly connected to the printer is the print server, and the
other computers are the clients which need permission to share the printer with the print
server. The clients share the printer via the print server.
For Mac OS X users
Use the Printer Sharing setting, which is a standard feature of Mac OS X 10.2 or later.
See your operating system’s documentation for details.
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For Mac OS 9 users
Setting up your printer as a shared printer
Follow the steps below to share a printer connected directly to your computer with other
computers on an AppleTalk network.
1. Turn on the printer.
2. Select Chooser from the Apple menu, then click your printer’s icon. Select USB port or
FireWire port in the “Select a printer port” box on the right, then click Setup. The Printer
Setup dialog box appears.
Note:
Make sure On is selected under Background Printing.
3. Under Printer Sharing Set Up, click Printer Sharing Setup.
4. The Printer Sharing dialog box appears. Select the Share this Printer check box, then
type the printer name and password information as needed.
5. Click OK to apply the settings.
6. Close Chooser.
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Accessing the shared printer
Follow the steps below to access your printer from another computer on the network.
1. Turn on your printer.
2. On each computer from which you want to access the printer, select Chooser from the
Apple menu. Click your printer’s icon, then select the name of the shared printer in the
“Select a printer port” box on the right. You can only select from the printers connected
to your current AppleTalk zone.
Note:
Make sure On is selected under Background Printing.
3. Click Setup, enter the password for the printer, then click OK. The Printer Setup dialog
box appears. Under Printer Sharing Set Up, click Shared Printer Information.
4. The following type of message appears if the client has fonts that are unavailable on the
print server.
5. Click OK to close the message.
6. Close Chooser.
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Chapter 6
Using the PostScript Printer Driver
About the PostScript 3 Mode
Hardware requirements
Your printer must meet the following hardware requirements to be able to use the
PostScript 3 printer driver.
Memory requirements for using the PostScript 3 printer driver are shown below. Install
optional memory modules into your printer if the amount of memory currently installed does
not meet your printing needs.
System requirements
Your computer must meet the following system requirements to be able to use the Adobe
PostScript 3 printer driver.
For Windows
To use the Adobe PostScript 3 printer driver, your computer must be running Microsoft
Windows XP, XP x64, Me, 98, or 2000. See the following table for details.
Windows XP, XP x64, or 2000
There are no restrictions for these systems.
Windows Me or 98
Recommended memory
512 MB
(for duplex printing of image data in full color at 1200 dpi)
Minimum Recommended
Computer i386, i486, or Pentium processor i486 or Pentium processor
Hard Disk 6 MB free (for driver installation) 8 MB free (for driver installation)
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For Macintosh
Any Macintosh computer to which the printer is connected must be running Mac OS 9 ver.
9.1 or later, or Mac OS X ver. 10.2.8 or later. See the following table for details.
Note:
To use the PostScript 3 printer driver with a USB interface, your computer must be Macintosh OSX
10.3.9 or later.
Mac OS X
Note:
To use binary data, Epson recommends that you use AppleTalk for the printer’s network
connection. If you use a protocol other than AppleTalk for the network connection, you need to set
Binary to On in the PS3 Menu on the control panel. If you use the printer with a local connection, you
cannot use binary data.
Mac OS 9
Note:
To use binary data, Epson recommends that you use AppleTalk for the printer’s network
connection. If you use a local connection or a protocol other than AppleTalk for the network
connection, you cannot use binary data.
cCaution:
❏The Adobe PostScript 3 printer driver cannot be used on computers running System 9.0.x
or below.
❏The Adobe PostScript 3 printer driver cannot be used on Macintosh 68K computers.
Memory 8 MB 16 MB
Minimum Recommended
Computer Power Mac G3, G4, G5, iMac, eMac, PowerBook G3, G4, or iBook
Hard Disk —
Memory 128 MB
Minimum Recommended
Computer Power PC
Hard Disk 3.1 MB free (for driver installation) 4 MB free (for driver installation)
Memory 4 MB 32 MB
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Note:
For best results, you should connect the printer directly to the computer’s USB port. If multiple USB
hubs must be used, we recommend that you connect the printer to the first-tier hub.
Using the PostScript Printer Driver with Windows
To print in the PostScript mode, you will have to install the printer driver. See the
appropriate sections below for installation instructions according to the interface that you
are using to print.
Installing the PostScript printer driver for the USB interface
Follow the steps below to install the PostScript printer driver for the USB interface.
cCaution:
Never use EPSON Status Monitor and PostScript 3 driver at the same time when the printer
is connected via USB port. It may damage the system.
Note:
❏For Windows Me or 98, if the Windows driver and the Adobe PS driver for Epson printers with
a USB connection have already been installed on your computer, skip the step 3 to 6 in the
installation procedure below. If you have not installed an Epson USB printer driver on your
computer, follow all the steps below.
❏Installing the printer software for Windows XP, XP x64, or 2000 may require administrator
privileges. If you have problems, ask your administrator for more information.
❏Turn off all virus protection programs before installing the printer software.
1. Make sure that the printer is turned off. Insert the printer software CD-ROM into your
CD-ROM drive.
2. Connect your computer to the printer with a USB cable, then turn on the printer.
3. Install the USB Device Driver.
For Windows Me, select Automatic search for a better driver (Recommended), click
Next, then go to step 6.
For Windows 98, click Next in the Add New Hardware Wizard. Select Search for best
driver for your device (Recommended), then click Next.
Note:
For Windows XP, XP x64, or 2000, a USB Device Driver is installed automatically. Go to step 7.
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4. Select Specify a location, then specify the following path for the CD-ROM. If your
CD-ROM drive is D:, the path will be D:\ADOBEPS\ENGLISH\WIN9X\PS_SETUP
Then click Next.
5. Click Next to continue.
6. When installation of the USB Device Driver is done, click Finish.
7. For Windows 2000, Me, or 98, click Start, point to Settings, and click Printers. Then
double-click the Add Printer icon.
For Windows XP or XP x64, click Start, point to Printer and Faxes, and click Add a
printer in the Printer Tasks menu.
8. The Add Printer Wizard appears. Then click Next.
9. For Windows Me or 98, go to step 11.
For Windows XP, XP x64, or 2000, select Local printer, then click Next.
Note:
For Windows XP, XP x64, or 2000, do not select the Automatically detect and install my
Plug and Play printer check box.
10.Select USB as the port the printer is connected to, then click Next.
11.Click Have Disk and specify the following path for the CD-ROM. If your CD-ROM drive
is D:, the path will be D:\ADOBEPS\ENGLISH\Folder Name\PS_SETUP
Then click OK.
Note:
❏Change the drive letter as needed for your system.
❏The folder name differs depending on your operating system version.
12.Select the printer, then click Next.
13. For Windows Me or 98, select USB as the port the printer is connected to, then click
Next.
For Windows XP, XP x64, or 2000, go to the next step.
14.Follow the on-screen instructions for the rest of the installation.
15.When installation is done, click Finish.
Operating system version Folder Name
Windows Me or 98 WIN9X
Windows XP, XP x64, or 2000 WIN2K_XP
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Installing the PostScript printer driver for the network interface
See the appropriate sections below according to your operating system, and follow the
instructions to install the PostScript printer driver for the network interface.
Note:
❏Set the network settings before installing the printer driver. Refer to the Network Guide that
comes with your printer for details.
❏Turn off all virus protection programs before installing the printer software.
For Windows XP, XP x64, or 2000 users
1. Make sure that the printer is turned on. Insert the printer software CD-ROM into your
CD-ROM drive.
2. For Windows XP, or XP x64, click Start, point to Printer and Faxes, and click Add a
printer in the Printer Tasks menu.
For Windows 2000, click Start, point to Settings, and click Printers. Then double-click
the Add Printer icon.
3. The Add Printer Wizard appears. Then click Next.
4. Select Local printer, then click Next.
Note:
Do not select the Automatically detect and install my Plug and Play printer check box.
5. Select the Create a new port check box and select Standard TCP/IP Port from the
drop-down list. Click Next.
6. Click Next to continue.
7. Specify the IP address and port name, then click Next.
8. Click Finish.
9. Click Have Disk in the Add Printer Wizard and specify the following path for the
CD-ROM. If your CD-ROM drive is D:, the path will be
D:\ADOBEPS\ENGLISH\WIN2K_XP\PS_SETUP. Then click OK.
Note:
Change the drive letter as needed for your system.
10. Select the printer and click Next.
11.Follow the on-screen instructions for the rest of the installation.
12.When installation is done, click Finish.
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For Windows Me or 98 users
1. Install the EpsonNet Print. Refer to “Installing EpsonNet Print” in the Network Guide to
find the instructions.
2. Install the printer driver. See "Installing the PostScript printer driver for the USB
interface" on page 152 for details.
3. Set the printer port to EpsonNet Print Port. Refer to “Configuring the Printer Port” in
the Network Guide to find the instructions.
Note:
High-speed Printing (RAW) is not supported.
Accessing the PostScript printer driver
You can access the PostScript printer driver directly from any application programs, from
your Windows operating system.
The printer settings made from many Windows applications override the setting made
when the printer driver is accessed from the operating system, so you should access the
printer driver from your application to make sure that you get the result you want.
From the application
To access the printer driver, click the Print or Page Setup from the File menu. You also
need to click Setup, Options, Properties, or a combination of these buttons.
For Windows XP or XP x64 users
To access the printer driver, click Start, click Printers and Faxes, then click Printers.
Right-click your printer icon, then click Printing Preferences.
For Windows Me or 98 users
To access the printer driver, click Start, point to Settings, then click Printers. Right-click
your printer icon, then click Properties.
For Windows 2000 users
To access the printer driver, click Start, point to Settings, then click Printers. Right-click
your printer icon, then click Printing Preferences.
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Making changes to PostScript printer settings
You can change the PostScript printer settings in the PostScript printer driver. Online help
is available to help you with the printer driver settings.
Using online help
If you want help on a particular item, click the “?” icon on the top-right corner of the dialog
box’s title bar, then click the name of the setting that you want more information on. An
explanation of the setting and its options will be displayed.
Using AppleTalk under Windows 2000
Use the following settings if your machine is running Windows 2000, and the printer is
connected through an network interface using the AppleTalk protocol:
❏Use SelecType to set the Emulation Mode-Network item to PS3. Using the default Auto
setting will cause an extra, unneeded page to be printed.
❏On the Device Settings sheet of the printer’s Properties dialog box, make sure that
SEND CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No.
❏TBCP (Tagged binary communications protocol) cannot be used as the Output
Protocol setting.
❏On the Job Settings sheet of the printer’s Properties dialog box, make sure to clear the
Job Management On check box.
Using the PostScript Printer Driver with Macintosh
Installing the PostScript printer driver
Follow the steps below to install the PostScript printer driver.
Note:
Make sure that no applications are running on your Macintosh before installing the printer driver.
For Mac OS X users
Note:
Make sure that Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X
10.2) is not open.
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1. Insert the printer software CD-ROM into your CD-ROM drive.
2. Double-click the CD-ROM icon.
3. Double-click Mac OS X, then double-click PS Installer.
Note:
For Mac OS X 10.2, if the Authenticate window appears, enter the user name and password for
an administrator.
4. The Install EPSON PostScript Software screen appears, click Continue, then follow
the on-screen instructions.
5. Easy Install is displayed on the screen. Click Install.
Note:
For Mac OS X 10.3 and 10.4, if the Authenticate window appears, enter the user name and
password for an administrator.
6. When installation is done, click Close.
For Mac OS 9 users
1. Insert the printer software CD-ROM into your CD-ROM drive.
2. Double-click the CD-ROM icon.
3. Double-click Mac OS 9, then double-click English.
4. Double-click AdobePS 8.7, and double-click AdobePS Installer. Then follow the
on-screen instructions.
5. Select Easy Install, then click Install.
6. When installation is done, click Quit.
Note:
If you are connecting two or more EPSON printers of the same model using AppleTalk, and you
want to rename the printer, see the Network Guide.
Selecting the printer
After installing the PostScript 3 printer driver, you need to select the printer.
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Selecting the printer when it is connected via a USB connection for Mac OS
9 users
If the printer is connected to your computer via a USB port, you will not be able to select
the printer from the Chooser. You will have to launch the Apple Desktop Printer Utility, then
register the printer as a Desktop Printer. The Desktop Printer Utility is automatically
installed when you install the Adobe PostScript printer driver. Follow the steps below to
select the printer and to create a Desktop Printer.
Note:
When printing via the USB port from a Power Macintosh running Mac 0S 9, the printer must be set
to handle ASCII data. To specify this setting, select Print from the File menu of the application that
you are using, then select the name of the application from the options available in the Print dialog
box. On the setup option page that appears, select ASCII for the data format setting. The actual
setting name varies by application, but is often called Encoding or Data.
1. Open the AdobePS Components folder in your hard disk, then double-click the
Desktop Printer Utility.
2. The New Desktop Printer dialog box appears. Select AdobePS from the With pop-up
menu, click Printer (USB) in the Create Desktop list, then click OK.
3. Click Change in USB Printer Selection.
4. The USB Printer dialog box appears. Select your printer from the list of connected USB
printers, then click OK.
5. Click Auto Setup to select the PostScript Printer Description (PPD) file. When a PPD
file is selected, the selected printer name will be displayed under the printer icon. If the
printer name is incorrect, click Change, then select the correct PPD file.
6. After the USB printer and PPD file have been selected, click Create. A warning
message suggesting to save changes to desktop printer appears. Select Save.
7. Select Save to continue. The USB printer icon will be displayed on the desktop.
Selecting a printer in a network environment
If the printer is connected through the Ethernet interface or an optional network card.
For Mac OS X users
Follow the steps below to select the printer.
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Note:
❏You cannot use FireWire for printer connection in the PostScript 3 mode. Although EPSON
FireWire appears in the interface pop-up list, it cannot be used with the PostScript 3 printer
driver.
❏You need to make the settings for your installed options manually when the printer is connected
using USB, IP printing, or Bonjour (Rendezvous). When the printer is connected using
AppleTalk, the printer software automatically makes the settings.
❏Make sure to specify ASCII as the data format in the application.
1. Open the Applications folder, open the Utilities folder, then double-click Printer
Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).
The Printer List window appears.
2. Click Add in the Printer List window.
3. Select the protocol or the interface that you are using from the pop-up list.
Note for Appletalk users:
Make sure to select AppleTalk. Do not select EPSON AppleTalk, because it cannot be used
with the PostScript 3 printer driver.
Note for IP Printing users:
❏Make sure to select IP Printing. Do not select EPSON TCP/IP, because it cannot be used
with the PostScript 3 printer driver.
❏After selecting IP Printing, enter the IP address for the printer, then make sure to select the
Use default queue on server check box.
Note for USB users:
Make sure to select USB. Do not select EPSON USB, because it cannot be used with the
PostScript 3 printer driver.
4. Follow the instructions as appropriate below to select your printer.
AppleTalk
Select your printer from the Name List, then select Auto Select from the Printer Model
List.
IP Printing
Select Epson from the Name List, then select your printer from the Printer Model List.
USB
Select your printer from the Name List, then select your printer from the Printer Model
List.
Note for Mac OS X 10.3 and 10.4 users:
If ESC/Page driver is not installed, your printer model is automatically selected in the Printer
Model List when you select your printer from the Name List while the printer is on.
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Bonjour (Rendezvous)
Select your printer, the printer name is followed by (PostScript), from the Name List.
Your printer model is automatically selected in the Printer Model List.
Note for USB (for Mac OS X 10.2) or Bonjour (Rendezvous) users:
If your printer model is not automatically selected in the Printer Model list, you need to reinstall
the PostScript printer driver. See "Installing the PostScript printer driver" on page 156.
5. Click Add.
Note for IP Printing users, USB or Bonjour (Rendezvous) users:
Select your printer from the Printer list, then select Show Info from the Printers menu. The
Printer Info dialog box appears. Select Installable Options from the pop-up list, then make the
necessary settings.
6. Confirm that your printer’s name is added to the Printer List. Then quit Printer Setup
Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2).
For Mac OS 9 users
Follow the steps below to select the printer.
1. Select Chooser from the Apple menu.
2. Make sure that AppleTalk is active.
3. Click the AdobePS icon and select the network to be used in the AppleTalk Zone box.
Your printer appears in the Select a PostScript Printer box.
Note:
By default, the six-digit MAC address is displayed after the printer name if the printer is
connected through an optional network card. Refer to your network card manual for details.
4. Click your printer. The Create button appears.
Note:
If your computer is connected to more than one AppleTalk zone, click the AppleTalk zone your
printer is connected to in the AppleTalk Zones list.
5. Click Create.
Accessing the PostScript printer driver
To control your printer and change its settings, use the printer driver. The printer driver
allows you to easily make all the print settings, including paper source, paper size, and
orientation.
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For Mac OS X users
To access the PostScript printer driver, register your printer in Printer Setup Utility (for
Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X 10.2), click Print on the file menu
of any application, then select your printer.
For Mac OS 9 users
To access the PostScript printer driver, select Chooser from the Apple menu, then click
the AdobePS icon.
Select Print on the file menu of any application.
Making changes to PostScript printer settings
You can change the PostScript printer settings in the PostScript printer driver. Balloon help
is available to help you with the printer driver settings.
Using Balloon Help
Follow the steps below to use Balloon Help.
1. Click the Help menu, then select Show Balloons.
2. Place your cursor over the item that you need help with. Information on that item is
displayed inside a floating balloon.
Changing the printer setup settings
You can change or update the printer setup settings according to the options installed in
your printer.
Note for Mac OS X users:
When Super is selected as the resolution, the following functions in the printer driver cannot be
used.
Color Model: RGB
Screen: Auto (Gradation), Auto (Definition), Increase Definition, Increase Gradation
RGB Color Mode: Vivid, Photo
RITech: On
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For Mac OS X users
Follow the steps below to change the settings.
1. Access the printer driver. The Printer List window appears.
2. Select the printer from the list.
3. Select Show Info from the Printers menu. The Printer Info dialog box appears.
4. Make necessary changes to the settings, then close the dialog box.
5. Quit Printer Setup Utility (for Mac OS X 10.3 and 10.4) or Print Center (for Mac OS X
10.2).
For Mac OS 9 users
Follow the steps below to change the settings.
1. Access the printer driver.
2. Click the Printing menu, then select Change Setup.
3. Change the settings using the pop-up menus.
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Chapter 7
Using the PCL6/PCL5 Printer Driver
About the PCL Mode
Hardware requirements
Your printer must meet the following hardware requirements to be able to use the
PCL6/PCL5 printer driver.
Memory requirements for using the PCL6/PCL5 printer driver are shown below. Install
optional memory modules into your printer if the amount of memory currently installed does
not meet your printing needs.
* Printing may not be possible with this amount of memory, depending on the specifics of the job being
printed.
System requirements
Your computer must meet the following system requirements to be able to use the
PCL6/PCL5 printer driver.
To use the PCL6/PCL5 printer driver, your computer must be running Microsoft Windows
XP or have installed the 2000 Service Pack 3 or later.
For Windows XP or 2000
Minimum memory Recommended memory
128 MB* (for a simple print job at 600 dpi) 256 MB* or more
Minimum Recommended
Computer IBM PC series or IBM compatible with
Pentium or higher CPU
IBM PC series or IBM compatible with
Pentium II or higher CPU
Hard Disk 10-25 MB free (for driver installation)
Memory 128 MB (256 MB for Server 2003) 256 MB
Display Super VGA supporting 640 ×480 Super VGA supporting 800 ×600 or
more
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For Windows XP x64 or 2003 Server x64
Using the PCL6/PCL5 Printer Driver
To print in the PCL mode, you will have to install the printer driver. Consult the customer
support in your region regarding how to get the printer driver.
Note:
The PCL6/PCL5 printer driver and EPSON Status Monitor cannot be used at the same time.
Minimum Recommended
Computer IBM PC series or IBM compatible with Intel EM64T or AMD/64 CPU
Hard Disk 10-25 MB free (for driver installation)
Memory 256 MB 512 MB
Display Super VGA supporting 640 ×480 Super VGA supporting 800 ×600 or
more
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Chapter 8
Using the Control Panel
Using the Control Panel Menus
You can use the printer’s control panel to access a variety of menus that allow you to check
the status of consumable products, print status sheets, and make printer settings. This
section describes how to use the control panel menus, and when it is appropriate to make
printer settings using the control panel.
When to make control panel settings
In general, printer settings can be made from the printer driver, and do not need to be made
using the control panel. In fact, printer driver settings override settings made using the
control panel, so use the control panel menus only to make settings you cannot make in
your software or printer driver, including the following:
❏Changing the emulation modes and selecting the IES (Intelligent Emulation Switching)
mode
❏Specifying a channel and configuring the interface
❏Choosing the size of the memory buffer used to receive data
How to access the control panel menus
For a complete description of the items and settings available in the control panel menus,
see "Control Panel Menus" on page 166.
1. Press the Enter button to access the control panel menus.
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2. Use the uUp and dDown buttons to scroll through the menus.
3. Press the Enter button to view the items in a menu. Depending on the menu, the LCD
panel displays an item and the current setting separated ( YYYY=ZZZZ), or only an item
(YYYY).
4. Use the uUp and dDown buttons to scroll through the items, or press the lBack
button to return to the previous level.
5. Press the Enter button to carry out the operation indicated by an item, such as
printing a status sheet or resetting the printer, or to view the settings available for an
item, such as paper sizes or emulation modes.
Use the uUp and dDown buttons to scroll through available settings, then press the
Enter button to select a setting and return to the previous level. Press the lBack
button to return to the previous level without changing the setting.
Note:
You need to turn the printer off and then on to activate some settings. For details, see "Control
Panel Menus" on page 166.
6. Press the NStart/Stop button to exit the control panel menus.
Control Panel Menus
Press the uUp and dDown buttons to scroll through the menus. The menus and menu
items appear in the order shown below.
Note:
Some menus and items appear only when a corresponding optional device is installed or an
appropriate setting has been done.
Information Menu
From this menu you can check the toner level and the remaining service life of consumable
products. You can also print status and sample sheets showing the printer’s current
settings, available fonts, and a brief summary of available features.
Press the dDown or uUp button to select an item. Press the Enter button to print a
sheet or font sample.
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*1 Available only when the jobs are stored by using the Quick Print Job feature.
*2 Available only when Form Overlay data exists.
*3 Available only when the NetworkI/F setting in Network Menu is set to On.
*4 Available only when an optional type B interface card is installed and the printer has been turned on when
the AUX I/F setting is set to On.
*5 Available only when the printer is connected to a USB device with D4 support and has been turned on
when the USB I/F setting is set to On.
Status Sheet, AUX Status Sheet
Prints a sheet showing the current printer settings and installed options. These sheets can
be useful to confirm whether options have been installed correctly.
Toner Check Sheet
Prints a sheet showing the printing patterns using the currently installed imaging
cartridges.
Item Settings (default in bold)
Status Sheet -
Toner Check Sheet -
Reserve Job List*1 -
Form Overlay List*2 -
Network Status Sheet*3 -
AUX Status Sheet*4 -
USB Ext I/F Status Sht*5 -
PS3 Status Sheet -
PS3 Font List -
PCL Font Sample -
ESCP2 Font Sample -
FX Font Sample -
I239X Font Sample -
Cyan(C)/Magenta(M)/Yellow(Y)/Black(K) Toner E******F
Transfer E******F
Fuser E******F
Total Pages 0 to 99999999
Color Pages 0 to 99999999
B/W Pages 0 to 99999999
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Reserve Job List
Prints a list of reserved print jobs stored on the printer’s memory.
Form Overlay List
Prints a list of the form overlays stored on the USB memory.
Network Status Sheet
Prints a sheet showing the working status of the network.
USB Ext I/F Status Sht
Prints a sheet showing the working status of the USB interface.
PS3 Status Sheet
Prints a sheet showing information about the PS3 mode such as the PS3 version.
PS3 Font List, PCL Font Sample, ESCP2 Font Sample, FX Font Sample, I239X Font
Sample
Prints a sample of the fonts available for your selected printer emulation.
Cyan(C) Toner/Magenta(M) Toner/Yellow(Y) Toner/Black(K) Toner/Transfer/Fuser
Displays the amount of toner left in the imaging cartridges as shown below:
Total Pages
Displays the total number of pages printed by the printer.
Color Pages
Displays the total number of pages printed in color by the printer.
E******F (100 to 83%)
E***** F (83 to 66%)
E**** F (66 to 50%)
E*** F (50 to 33%)
E** F (33 to 16%)
E* F (16 to 0%)
EF (0%)
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B/W Pages
Displays the total number of pages printed in black-white by the printer.
Index Print Menu
This menu allows you to print the index of files stored in a USB memory. This menu
appears only when the USB memory is connected to the USB Host interface and there is
at least one file that has one of the following extensions: EPN, PS, PDF, JPG, or TIF.
*1 Default setting varies according to the country of purchase.
*2 Setting you made is reset when the USB memory is removed or the printer is turned off.
*3 Available only for the models with Duplex Unit.
Print Start
Prints an index of the files.
Page Size
Specifies the paper size for printing the index.
Duplex
Specifies the duplex setting for printing the index. When Duplex Long is selected, duplex
printing is done with long edge binding. When Duplex Short is selected, duplex printing is
done with short edge binding.
Document Print Menu
This menu allows you to print the document files stored in a USB memory. This menu
appears only when the USB memory is connected to the USB Host interface and there is
at least one file that has one of the following extensions: EPN, PS, or PDF.
Item Settings (default in bold)
Print Start -
Page Size A4*1, LT*1, LGL
Duplex*2 *3 Simplex, Duplex Long, Duplex Short
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Note:
If a PDF file is locked with a password, the password screen appears on the control panel. Enter
the password to print the file.
To enter the password, press the dDown or uUp button to select the character and press the
Enter button to determine the character. After all characters are determined, select and press
the Enter button.
*1 Setting you made is reset when the USB memory is removed or the printer is turned off.
*2 Available only when PDF file is selected.
*3 Available only for the models with Duplex Unit.
*4 Available only for EPN and PDF files.
File Select
Select a file to print.
Print Start
Prints the selected file.
Copies
Designates the number of copies to be printed, from 1 through 999.
Page Size
Specifies the paper size for the document printing. If Auto is selected, the paper size is
determined based on the size of the first page that is printed.
Duplex
Specifies the duplex setting for the document printing. When Duplex Long is selected,
duplex printing is done with long edge binding. When Duplex Short is selected, duplex
printing is done with short edge binding.
Item Settings (default in bold)
File Select -
Print Start -
Copies*1 1 to 999
Page Size*1 *2 Auto, A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE, DL, C5, IB5
Duplex*1 *3 *4 Simplex, Duplex Long, Duplex Short
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Image Print Menu
This menu allows you to print the image files stored in a USB memory. This menu appears
only when the USB memory is connected to the USB Host interface and there is at least
one file that has either a JPG or TIF extension.
*1 Setting you made is reset when the USB memory is removed or the printer is turned off.
*2 Default setting varies according to the country of purchase.
*3 Available only for the models with Duplex Unit.
File Select
Select files to print.
Print Start
Prints the selected files.
Copies
Designates the number of copies to be printed, from 1 through 999.
Page Size
Specifies the paper size for the image printing.
Layout Config
Specifies the print layout. This setting enables you to print multiple pages onto a single
page.
Duplex
Specifies the duplex setting for the document printing. When Duplex Long is selected,
duplex printing is done with long edge binding. When Duplex Short is selected, duplex
printing is done with short edge binding.
Item Settings (default in bold)
File Select -
Print Start -
Copies*1 1 to 999
Page Size*1 A4*2, LT*2, LGL
Layout Config *1 None, 2in1, 4in1, 8in1
Duplex *1 *3 Simplex, Duplex Long, Duplex Short
File Name Print *1 Yes, No
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File Name Print
Select whether or not to print file names.
Tray Menu
This menu allows you to specify the size and type of paper loaded in the MP tray.
Accessing this menu also lets you check the size of the paper currently loaded in the lower
paper cassettes.
The paper type settings in this menu can also be made from your printer driver. Settings
you make in your printer driver override these settings, so use your printer driver whenever
you can.
*1 Default setting varies according to the country of purchase.
*2 Available only when the optional paper cassette unit is installed.
MP Tray Size
Select your paper size from this menu.
Cassette 1 Size/Cassette 2 Size
Displays the paper size loaded in the standard and optional paper cassettes.
MP Type
Lets you set the paper type loaded in the MP tray.
Cassette 1 Type/Cassette 2 Type
Lets you select the paper type loaded in the standard and optional lower cassettes.
Item Settings (default in bold)
MP Tray Size A4*1, A5, B5, LT*1, HLT, LGL, GLT, GLG, EXE, DL, C5, IB5
Cassette 1 Size/Cassette 2
Size*2 A4, A5, B5, LT, LGL, GLG, EXE
MP Type Plain, SemiThk, PrePrinted, Letterhead, Recycled, Color,
Transprncy, Labels
Cassette 1 Type/Cassette 2
Type*2 Plain, SemiThk, PrePrinted, Letterhead, Recycled, Color
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Emulation Menu
Use this menu to select the printer emulation mode. You can specify different emulations
for each interface; in other words, for each computer you connect the printer to. Since each
emulation mode has its own specific options, make settings in the ESCP2, FX, or I239X
menu, as necessary. The settings you can choose from are the same for every interface.
* Available only when an optional type-B interface card is installed.
Printing Menu
This menu allows you to make standard print settings, such as Page Size and Orientation,
when printing from an application or operating system that does not support your printer
driver. Be sure to use the printer driver to make these settings whenever you can, since
settings made on your computer always override these settings.
*1 Default setting varies according to the country of purchase.
*2 Custom-size paper is 76.2 × 98.4 mm at the minimum and 220 × 355.6 mm at the maximum, but EPSON
recommends printing on paper that is not wider than 215.9 mm.
*3 Not available in PS3 mode.
*4 Not available in PS3 and PCL mode.
Item Settings (default in bold)
USB Auto, ESCP2, FX, I239X, PS3, PCL
Network Auto, ESCP2, FX, I239X, PS3, PCL
AUX*Auto, ESCP2, FX, I239X, PS3, PCL
Item Settings (default in bold)
Page Size A4*1, A5, B5, LT*1, HLT, LGL, GLT, GLG, EXE, DL, C5, IB5, CTM*2
Wide A4*3 Off, On
Orientation Port, Land
Resolution 300, 600, 1200
RITech On, Off
Toner Save Off, On
Image Optimum*4 Auto, Off, On
Top Offset -99.0 ... 0.0 ... 99.0 mm in 0.5 increments
LeftOffset -99.0 ... 0.0 ... 99.0 mm in 0.5 increments
T Offset B -99.0 ... 0.0 ... 99.0 mm in 0.5 increments
L Offset B -99.0 ... 0.0 ... 99.0 mm in 0.5 increments
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Page Size
Specifies the paper size.
Wide A4
Selecting On decreases the left and right margins from 4 mm to 3.4 mm.
Orientation
Specifies whether the page is printed in portrait or landscape orientation.
Resolution
Specifies the printing resolution.
RITech
Turning RITech on produces smoother and crisper lines, text, and graphics.
Toner Save
When this setting is selected, the printer saves toner by substituting a gray shade for the
black inside of characters. The characters are outlined in full black on the right and lower
edges.
Image Optimum
When this mode is on, the quality of graphics is reduced. It reduces the amount of graphics
data when the data reaches the memory limit, allowing complex documents to be printed.
Top Offset
Makes fine adjustments to the vertical printing position of the page.
cCaution:
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise,
you may damage the printer.
Left Offset
Makes fine adjustments to the horizontal printing position of the page. This is useful for fine
adjustments.
cCaution:
Make sure that the printed image does not extend beyond the edge of the paper. Otherwise,
you may damage the printer.
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T Offset B
Adjusts the vertical printing position on the back of the paper when printing on both sides.
Use this if the printout on the back is not where you expected.
L Offset B
Adjusts the horizontal printing position on the back of the paper when printing on both
sides. Use this if the printout on the back is not where you expected.
Setup Menu
This menu allows you to make various basic configuration settings related to paper
sources, feeding modes, and error handling. You can also use this menu to select the LCD
panel display language.
Item Settings (default in bold)
Language English, Français, Deutsch, Italiano, ESPAÑOL, SVENSKA, Dansk,
Nederlands, SUOMI, Português, Norsk, , , , ,
Time to Sleep 5, 15, 30, 60, 120 Min
Time Out 0, 5 to 60 to 300 in increments of 1
Paper Source Auto, MP, Cassette 1, Cassette 2*1
MP Mode Normal, Last
Manual Feed Off, 1st page, Each Page
Copies 1 to 999
Duplex*2 *3 Off, On
Binding*2 *3 Long Edge, Short Edge
Start Page*2 *3 Front, Back
Paper Type Normal, SemiThk, Thick, ExtraThk, Transparency, Coated
Page Side Front, Back
Skip Blank Page*4 Off, On
Auto Eject Page*5 Off, On
Size Ignore Off, On
Auto Cont Off, On
Page Protect*4 Auto, On
Convert to B/W*6 On, Off
LCD Contrast 0 to 7 to 15
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*1 Available only when the optional paper cassette unit is installed.
*2 Available only for the models with Duplex Unit.
*3 Available only when you use A4, A5, B5, LT, LGL, EXE, or GLG size paper.
*4 Available only for ESC/Page, ESC/P2, FX, or I239X mode.
*5 Not available for models with Duplex Unit.
*6 After this setting is changed, the printer will automatically reboot and the new setting takes effect.
*7 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on
again.
Language
Specifies the language displayed on the LCD panel and that printed on the status sheet.
Time to Sleep
Specifies the length of time until the printer enters the sleep mode if there are no button
operations.
Time Out
Specifies the length of the time, in seconds, before a time out when interfaces are being
switched automatically. The time before a time out occurs is the length of time from the
point when no data is being received from an interface until the point of switching the
interface. If the printer has a print job when switching the interface, the printer prints the
print job.
Paper Source
Specifies whether paper feeds into the printer from the MP tray or the optional paper
cassette unit.
If you select Auto, paper feeds from the paper source containing paper that matches your
Paper Size setting.
If an envelope size (DL, C5, IB5) is selected as the Page Size setting, paper always feeds
from the MP tray. If you select Thick, ExtraThk, or Trnsprncy as the Paper Type setting,
paper always feeds from the MP tray.
MP Mode
This setting determines whether the MP tray has the highest or lowest priority when Auto
is selected as the Paper Source setting in the printer driver. When Normal is selected as
the MP Mode, the MP tray has the highest priority as the paper source. If you select Last,
the MP tray has the lowest priority.
RAM Disk*7 Off, Normal, Maximum
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Manual Feed
Allows you to select the manual feed mode for the MP tray.
Copies
Designates the number of copies to be printed, from 1 through 999.
Duplex
Turns duplex printing on or off. This allows you to print on both sides of a page.
Binding
Specifies the binding direction of the printout.
Start Page
Specifies whether printing starts from the front or back of the page.
Paper Type
Specifies the type of paper to be used for printing. The printer adjusts the printing speed
according to this setting. The printing speed is reduced when Thick, Extra Thk, or
Trnsprnc is selected.
Page Side
Select Front when printing on the front of plain paper (Plain), semi-thick paper
(Semi-Thick), or thick paper (Thick).
Select Back when printing on the back of plain paper (Plain (Back)), semi-thick paper
(Semi-Thick (Back)), or thick paper (Thick (Back)).
Skip Blank Page
Enables you to skip blank pages when printing. This setting is available when you print in
the ESC/Page, ESCP2, FX, or I239X mode.
Auto Eject Page
Specifies whether or not to eject paper when the limit specified in the Time Out setting is
reached. The default is Off, which means paper is not ejected when the time-out limit is
reached.
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Size Ignore
If you want to ignore a paper size error, select On. When you turn this item on, the printer
keeps printing even if the image size exceeds the printable area for the specified paper
size. This may cause smudges because of the toner that is not transferred onto the paper
properly. When this item is turned off, the printer stops printing if a paper size error occurs.
Auto Cont
When you turn this setting on, the printer automatically continues printing after a certain
period of time when one of the following errors occurs: Paper Set, Print Overrun, or Mem
Overflow. When this option is off, you must press the NStart/Stop button to resume
printing.
Page Protect
Allocates additional printer memory for printing data, as opposed to receiving it. You may
need to turn this setting on if you are printing a very complex page. If a Print Overrun
error message appears on the LCD panel during printing, turn this setting on and reprint
your data. This reduces the amount of memory reserved for processing data so your
computer may take longer to send the print job, but it will allow you to print complex jobs.
Page Protect usually works best when Auto is selected. You will need to increase your
printer’s memory if memory errors continue to occur.
Note:
Changing the Page Protect setting reconfigures the printer’s memory, which causes any
downloaded fonts to be deleted.
Convert to B/W
If this item is set to On and any color imaging cartridges are at the end of their service lives
when the printer receives a job, you can print the color data with the black imaging
cartridge by pressing the NStart/Stop button.
LCD Contrast
Adjusts the contrast of the LCD panel. Use the uUp and dDown buttons to set the
contrast between 0 (lowest contrast) and 15 (highest contrast.)
RAM Disk
Specifies the RAM disk size that is available for the reserve job function. If you select
Maximum, all of the additional RAM disk capacity can be used for storage. If you select
Normal, 50 percent of the additional RAM disk capacity can be used for storage. If you
select Maximum or Normal but the optional RAM disk is not installed, 16 MB of the RAM disk
capacity is used for storage. If you select Off, RAM disk cannot be used to reserve jobs.
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Color Regist Menu
This menu allows you to make color registration settings.
AdjustColorRegist
Automatically adjusts the registration position of each color relative to black.
Reset Menu
This menu allows you to cancel printing and reset the printer settings.
Clear Warning
Clears warning messages that show errors except for these that occur from consumable
products or mandatory-replacement parts.
Clear All Warnings
Clears all warning messages that appear on the LCD panel.
Reset
Stops printing and clears the current job received from the active interface. You may want
to reset the printer when there is a problem with the print job itself and the printer cannot
print successfully.
Reset All
Stops printing, clears the printer memory, and restores the printer settings to their default
values. The print jobs received from all interfaces are erased.
Note:
Performing Reset All clears print jobs received from all interfaces. Be careful not to interrupt
someone else’s job.
SelecType Init
Restores the control panel menu settings to their default values.
Item Settings (default in bold)
AdjustColorRegist -
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Quick Print Job Menu
This menu allows you to print or delete print jobs that were stored in the printer’s memory
using the Quick Print Job feature (Re-Print Job and Verify Job) of the printer driver’s
Reserve Job function. For instructions on using this menu, see "Using the Quick Print Job
Menu" on page 203.
Confidential Job Menu
This menu allows you to print or delete print jobs stored in the printer’s memory using the
Confidential Job feature of the printer driver’s Reserve Job function. You need to enter the
correct password to access this data. For instructions on using this menu, see "Using the
Confidential Job Menu" on page 204.
USB Menu
These settings control communication between the printer and the computer when using
the USB interface.
*1 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on
again. While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a
warm boot or after the power is turned on again.
*2 Available only when USB I/F is set to On.
*3 Available only when a USB external device with D4 support is connected. The contents of the settings
depend on the USB external device settings.
*4 If the Get IPAddress setting is set to Auto, this setting cannot be changed.
Item Settings (default in bold)
USB I/F*1 On, Off
USB Speed*1*2 HS, FS
Get IP Address*2*3 Panel, Auto, PING
IP*3*4*5 0.0.0.0 to 255.255.255.255
SM*3 0.0.0.0 to 255.255.255.255
GW*3 0.0.0.0 to 255.255.255.255
NetWare*3 On, Off
AppleTalk*3 On, Off
MS Network*3 On, Off
Bonjour*3 On, Off
USB Ext I/F Init*2*3 -
Buffer Size*1*2 Normal, Maximum, Minimum
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*5 When the Get IPAddress setting is changed from Panel or PING to Auto, the panel setting values are
saved. When Auto is changed to Panel or PING, the saved setting values are displayed. 192.168.192.168
if the settings are not made from the panel.
USB I/F
Allows you to activate or deactivate the USB interface.
USB SPEED
Allows you to select the operation mode of USB interface. Selecting HS is recommended.
Select FS if HS does not work on your computer system.
Buffer Size
Determines the amount of memory to be used for receiving data and printing data. If
Maximum is selected, more memory is allocated for receiving data. If set to Minimum is
selected, more memory is allocated for printing data.
Note:
❏To activate Buffer Size settings, you must turn off the printer for more than five seconds then
turn it back on. Or, you can perform a Reset All operation, as explained in "Reset Menu" on
page 179.
❏Resetting the printer erases all print jobs. Make sure the Ready light is not flashing when you
reset the printer.
Network Menu
See the Network Guide for each setting.
AUX Menu
See the Network Guide for each setting.
USB Host Menu
This menu allows you to use the USB Host printing function. For instructions on using the
function, see "Printing Directly from a USB Memory" on page 206.
Item Settings (default in bold)
USB Host*1 On, Off
Device Detection*2 Manual, Auto
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*1 After this item is changed, the setting value takes effect after a warm boot or after the power is turned on
again. While it is reflected in the Status Sheet and EJL read-back, the actual change takes effect after a
warm boot or after the power is turned on again.
*2 Available only when USB Host is set to ON.
USB Host
Enables you to print directly from a USB memory via a USB Host interface.
Device Detection
Specifies whether or not to detect the device inserted in the USB Host interface every time.
If you select Auto, the device is detected every time just after the device is inserted. If you
select Manual, the device may not be detected when the printer is in the sleep mode.
PCL Menu
These settings are available in the PCL mode.
*1 Available only when downloaded fonts are available.
*2 Available only when the optional font ROM module is installed.
*3 Depending on the font that has been selected.
*4 Depending on whether Letter (60) or A4 (64) paper has been selected.
Item Settings (default in bold)
FontSource Resident, Download*1, ROM A*2
Font Number 0… 65535 (depending on your settings)
Pitch*3 0.44 … 10.00 … 99.99 cpi in 0.01 cpi increment
Height*3 4.00 … 12.00 … 999.75 pt in 0.25 pt increment
SymSet IBM-US, Roman-8, Roman-9, ECM94-1, 8859-2 ISO, 8859-9 ISO, 8859-10ISO,
8859-15ISO, PcBlt775, IBM-DN, PcMultiling, PcE.Europe, PcTk437, PcEur858,
Pc1004, WiAnsi, WiE.Europe, WiTurkish, WiBALT, DeskTop, PsText, VeInternati,
VeUS, MsPublishin, Math-8, PsMath, VeMath, PiFont, Legal, UK, ANSI ASCII,
Swedis2, Italian, Spanish, German, Norweg1, French2, Windows, McText,
Hebrew7, 8859-8 ISO, Hebrew8, Arabic8, OCR A, OCR B Pc866Cyr, Pc866Ukr,
WinCyr, ISOCyr, Pc8Grk, Pc851Grk, WinGrk, ISOGrk, Greek8, Pc862Heb,
Pc864Ara, HPWARA
Form 5 … 60/64*4 … 128 lines
CR Function CR, CR+LF
LF Function LF, CR+LF
Tray Assign 4K, 5S, 4
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FontSource
Sets the default font source.
Font Number
Sets the default font number for the default font source. The available number depends on
the settings you made.
Pitch
Specifies the default font pitch if the font is scalable and of fixed-pitch. You can select from
0.44 to 99.99 cpi (characters per inch), in 0.01-cpi increments. This item may not appear
depending on the Font Source or Font Number settings.
Height
Specifies the default font height if the font is scalable and proportional. You can select from
4.00 to 999.75 points, in 0.25-point increments. This item may not appear depending on
the Font Source or Font Number settings.
SymSet
Selects the default symbol set. If the font you selected in Font Source and Font Number is
not available in the new SymSet setting, the Font Source and the Font Number settings are
automatically replaced with the default value, IBM-US.
Form
Selects the number of lines for the selected paper size and orientation. This also causes a
line spacing (VMI) change, and the new VMI value is stored in the printer. This means that
later changes in the Page Size or Orientation settings cause changes in the Form value,
based on the stored VMI.
CR Function, LF Function
These functions are included for users of particular operating systems, such as UNIX.
Tray Assign
Changes the assignment for the paper source select command. When 4 is selected, the
commands are set as compatible with the HP LaserJet 4. When 4K is selected, the
commands are set as compatible with the HP LaserJet 4000, 5000, and 8000. When 5S is
selected, the commands are set as compatible with the HP LaserJet 5S.
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PS3 Menu
This menu allows you to make settings which affect the printer when it is in the PS3 mode.
*Available only when connected via Network interface.
Error Sheet
When you select On, the printer prints out an error sheet when an error occurs in the PS3
mode or when the PDF file you tried to print is not a supported version.
Coloration
Allows you to select the color printing or black-and-white printing mode.
Image Protect
The printer employs lossy compression when Off is selected. The printer does not employ
lossy compression when On is selected. Lossy compression refers to a data compression
technique in which some amount of data is lost.
Binary
Specifies the data format. Select On for the Binary data and select Off for the ASCII data.
Note:
❏Binary can only be used with network connection.
❏You do not have to select On when using AppleTalk.
To use the Binary data, make sure your application supports Binary data and that SEND
CTRL-D Before Each Job and SEND CTRL-D After Each Job are set to No.
When this setting is set to On, you cannot use TBCP (Tagged binary communication
protocol) in the printer driver settings.
Item Settings (default in bold)
Error Sheet Off, On
Coloration Color, Mono
Image Protect Off, On
Binary*Off, On
Text Detection Off, On
PDF Page Size Auto, A4, A5, B5, LT, HLT, LGL, GLT, GLG, EXE, DL, C5, IB5
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Text Detection
When you select On, the text file is converted to a PostScript file when printing. This setting
is available only when you select PS3 in the Emulation Menu.
PDF Page Size
Specifies the paper size when you send the PDF file directory from a computer or some
other device. If Auto is selected, the paper size is determined based on the size of the first
page that is printed.
Password Config Menu
This menu allows you to restrict operation of the printer.
*The default password is Null. You can enter up to 20 characters for the password.
Password Config
Changes the password. Enter the old password first and then enter the new password
twice.
To enter the password, press the dDown or uUp button to select the character and press
the Enter button to determine the character. After all characters are determined, select
and press the Enter button.
Limitation
Changes the restriction range. When Interface is selected, the password is required to
change the settings in the USB, Network, AUX, and USB Host menus. When Config is
selected, the password is required to change the settings in all menus. When All is
selected, the password is required to change the settings and to perform all items in all
menus. Before changing the setting, you have to enter the password set in the
Password Config setting.
Item Settings (default in bold)
Password Config*-
Limitation Disable, Interface, Config, All
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ESCP2 Menu
This menu allows you to make settings which affect the printer when it is in the ESC/P 2
emulation mode.
* Depending on whether Letter (62) or A4 (66) paper has been selected.
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
Item Settings (default in bold)
Font Courier, Prestige, Roman, Sans serif, Roman T, Orator S, Sans H, Script, OCR A,
OCR B
Pitch 10, 12, 15 cpi, Prop.
Condensed Off, On
T. Margin 0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments
Text 1... 62/66*... 81 lines
CGTable PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2,
PcIcelandic, PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO
Latin1, 8859-15ISO, PcSI437, PcTurkish1, 8859-9 ISO, Mazowia, CodeMJK,
PcGk437, PcGk851, PcGk869, 8859-7 ISO, PcCy855, PcCy866, PcUkr866,
PcLit771, Bulgarian, Hebrew7, Hebrew8, PcHe862, PcAr864, PcAr864Ara,
PcAr720, PcLit774, Estonia, ISO Latin2, PcLat866
Country USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway,
Denmark2, Spain2, LatinAmeric, Korea, Legal
Auto CR On, Off
Auto LF Off, On
Bit Image Dark, Light, BarCode
ZeroChar 0, (or the zero character with a slash)
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T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If
you change the Orientation, Page Size, or T. Margin settings, the page length setting
automatically returns to the default for each paper size.
CG Table
Use the character generator (CG) table option to select the graphics character table or the
italics table. The graphics table contains graphic characters for printing lines, corners,
shaded areas, international characters, Greek characters, and mathematical symbols. If
you select Italic, the upper half of the character table is defined as italic characters.
Country
Use this option to select one of the fifteen international symbol sets. See the Font Guide for
samples of the characters in each country’s symbol set.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the printer
does not print any characters beyond the right margin and does not perform any line
wrapping until it receives a carriage-return character. This function is handled
automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each
carriage-return. Select On if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in
any vertical gaps between dots. This produces unbroken vertical lines that can be read by
a bar code reader. This mode will reduce the size of the image being printed, and may also
cause some distortion when printing bit image graphics.
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ZeroChar
Specifies whether the printer prints a slashed or unslashed zero.
FX Menu
This menu allows you to make settings which affect the printer when it is in the FX
emulation mode.
* Depending on whether Letter (62) or A4 (66) paper has been selected.
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Condensed
Turns condensed printing on or off.
Item Settings (default in bold)
Font Courier, Prestige, Roman, Sans serif, Script, Orator S
Pitch 10, 12, 15 cpi, Prop.
Condensed Off, On
T. Margin 0.40 ... 0.50 ... 1.50 inches in 0.05-inch increments
Text 1... 62/66*... 81 lines
CGTable PcUSA, Italic, PcMultilin, PcPortugue, PcCanFrenc, PcNordic, PcTurkish2,
PcIcelandic, PcE.Europe, BpBRASCII, BpAbicomp, Roman-8, PcEur858, ISO
Latin1, 8859-15ISO
Country USA, France, Germany, UK, Denmark, Sweden, Italy, Spain1, Japan, Norway,
Denmark2, Spain2, LatinAmeric
Auto CR On, Off
Auto LF Off, On
Bit Image Dark, Light, BarCode
ZeroChar 0, (or the zero character with a slash)
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T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If
you change the Orientation, Page Size, or T. Margin settings, the page length setting
automatically returns to the default for each paper size.
CG Table
Use the character generator (CG) table option to select the graphics character table or the
italics table. The graphics table contains graphic characters for printing lines, corners,
shaded areas, international characters, Greek characters, and mathematical symbols. If
you select Italic, the upper half of the character table is defined as italic characters.
Country
Use this option to select one of the fifteen international symbol sets. See the Font Guide for
samples of the characters in each country’s symbol set.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If you select Off, the printer
does not print any characters beyond the right margin and does not perform any line
wrapping until it receives a carriage-return character. This function is handled
automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each
carriage-return. Select On if your text lines overlap.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in
any vertical gaps between dots. This produces unbroken vertical lines that can be read by
a bar code reader. This mode will reduce the size of the image being printed, and may also
cause some distortion when printing bit image graphics.
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ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
I239X Menu
The I239X mode emulates IBM® 2390/2391 Plus commands.
These settings are available only when the printer is in the I239X mode.
*1 Depends on whether Letter (63) or A4 (67) paper has been selected.
*2 Depends on whether Letter (1) or A4 (2) paper has been selected.
Font
Selects the font.
Pitch
Selects the pitch (the horizontal spacing) of the font in fixed pitch, measured in cpi
(characters per inch). You can also choose proportional spacing.
Code Page
Selects the character tables. Character tables contain the characters and symbols used by
different languages. The printer prints text based on the selected character table.
Item Settings (default in bold)
Font Courier, Prestige, Gothic, Orator, Script, Presentor, Sans serif
Pitch 10, 12, 15, 17, 20, 24 cpi, Prop.
Code Page 437, 850, 858, 860, 863, 865
T. Margin 0.30 ... 0.40 ...1.50 inches in 0.05-inch increments
Text 1 ... 63/67*1... 81 lines
Auto CR Off, On
Auto LF Off, On
Alt. Graphics Off, On
Bit Image Dark, Light
ZeroChar 0, (or the zero character with a slash)
CharacterSet 1*2, 2*2
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T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The
distance is measured in inches. The smaller the value, the closer the printable line is to the
top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If
you change the Orientation, Page Size, or T. Margin settings, the page length setting
automatically returns to the default for each paper size.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation
whenever the printing position goes beyond the right margin. If this setting is off, the printer
does not print any characters beyond the right margin and does not perform any line
wrapping until it receives a carriage-return character. This function is handled
automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each
carriage-return (CR). If On is selected, a line-feed command is sent with each
carriage-return. Select On if your text lines overlap.
Alt.Graphics
Turns the Alternate Graphics option on or off.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you
select Dark, the bit image density is high, and if you select Light, the bit image density is
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in
any vertical gaps between dots. This produces unbroken vertical lines that can be read by
a bar code reader. This mode will reduce the size of the image being printed, and may also
cause some distortion when printing bit image graphics.
ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
CharacterSet
Selects character table 1 or 2.
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Status and Error Messages
This section contains a list of error messages shown on the LCD panel, a brief description
of each message and suggestions for correcting the problem. Note that not every message
shown on the LCD panel indicates a problem. When the mark is displayed at the right of
the warning message, multiple warnings occur. To confirm all warnings that occur, press
the dDown button to display the Status Menu, then press the Enter button. The LCD
panel also displays the amounts of remaining toners and available paper sizes.
Calibrating Printer
The printer automatically calibrates itself. This is not an error message, and will clear itself
after the calibration process has finished. While the printer displays this message, do not
open the covers or turn off the printer.
Cancel All Print Job
The printer is canceling all print jobs in the printer memory, including jobs the printer is
currently receiving or printing. This message appears when the +Cancel Job button has
been pressed down for more than 2 seconds.
Cancel Print Job
The printer is canceling the current print job. This message appears when the +Cancel
Job button has been pressed and released within 2 seconds.
Cancel Print Job (by host)
The print job is canceled at the printer driver.
Can’t Print
The print data is deleted because it is incorrect.
Make sure the appropriate paper size and printer driver are used.
While printing the data in the USB memory, make sure that the USB memory is inserted
correctly.
While printing in the black and white mode when one or more of the imaging cartridges has
reached the end of its service life, check if Black is selected in the printer driver.
PS and PDF files cannot be printed in the black and white mode, replace any color imaging
cartridges that have reached the end of its service life.
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Can’t Print Duplex
The printer has encountered problems during duplex printing. Make sure you are using an
appropriate type and size of paper for the duplex printing. The problem could also be a
result of incorrect settings for the paper source you are using. Pressing the NStart/Stop
button will print the rest of the print job on only one side of the paper. Press the +Cancel
Job button to cancel the print job.
Can’t Print File
The printer found no file that can be printed in the USB memory.
Cassette 2 Error yyy
The optional paper cassette is not installed properly. Turn off the printer, remove the
optional cassette, and re-install it. For more information on installing the optional paper
cassette, see "Installing the optional paper cassette unit" on page 212.
Check Transparency
You have loaded media other than transparencies when the Paper Type setting in the
printer driver is Transparency, or transparencies are loaded when the Paper Setting in the
printer driver is not set to Transparency. Completely blank pages are output.
To clear the error, see "Transparencies are output blank from the MP tray" on page 262.
Check Paper Size
The paper size setting is different from the size of paper loaded in the printer. Check to see
if the correct size of paper is loaded in the specified paper source.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See "How
to access the control panel menus" on page 165 for instructions.
Check Paper Type
The paper loaded in the printer does not match the paper type setting in the printer driver.
Paper that matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See "How
to access the control panel menus" on page 165 for instructions.
Close Front Cover
The front cover has been open for more than 5 minutes. To clear the error, close the front
cover.
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Collate Disabled
Printing by specifying the number of copies is no longer possible due to a lack of memory
(RAM). If this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For
instruction about accessing the control panel menus, see "How to access the control panel
menus" on page 165.
Cooling Down zz min
The printer is cooling down. The time until the printer is ready to print is displayed.
Data will be printed in Black and White
Color data is printed in black and white because one or more color imaging cartridges has
reached the end of its service life.
DM Error yyy
The Duplex Unit has become separated from the printer.
Duplex Mem Overflow
There is not enough memory for duplex printing. The printer prints only on the front and
ejects the paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the
NStart/Stop button to print on the back of the next sheet, or press the +Cancel Job
button to cancel the print job.
If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing
continues automatically after a certain period of time.
Form Data Canceled
Unable to store form overlay data on the USB memory. Either USB memory is not
recognized, USB memory is full, or the maximum number of form overlay files has been
reached. Confirm that the USB memory is installed correctly, replace the USB memory with
the one that has more empty space, or delete any form overlay files you no longer need,
then try storing the new overlay again.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For
instruction about accessing the control panel menus, see "How to access the control panel
menus" on page 165.
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Form Feed
The printer is ejecting paper due to a user request. This message appears when pressing
the NStart/Stop button once to make the printer offline, then holding down the
NStart/Stop button for more than 2 seconds in order not to receive form feed command.
Format Error ROM A
An unformatted ROM module has been inserted.
To clear this error, either press the NStart/Stop button or turn off the printer and remove
the ROM module, then reinstall the ROM module. If that fails to clear the error, contact your
dealer.
Image Optimum
There is insufficient memory to print the page at the specified print quality. The printer
automatically lowers the print quality so that it can continue printing. If the quality of the
printout is not acceptable, try simplifying the page by limiting the number of graphics or
reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See "How
to access the control panel menus" on page 165 for instructions.
Turn the Image Optimum setting off on the control panel’s Printing Menu if you do not want
the printer to automatically lower the print quality to continue printing.
You may need to increase the amount of printer memory to be able to print at the desired
print quality for your document. For more information on adding memory, see "Memory
Module" on page 220.
Install Cassette 1
The paper tray of the standard paper cassette is not installed, or not installed properly.
Install the paper cassette correctly to clear this error.
Install Fuser
There is no fuser unit installed or the fuser unit is not installed properly. Turn off the printer,
then install the fuser unit if it is not installed.
If a fuser unit is already installed, turn the printer off and reinstall the unit after it has cooled
off (30 minutes). Then open the front cover. Remove the fuser unit, then reinstall it
properly. Close the front cover. The error clears automatically if the fuser unit is properly
installed.
If the error is not cleared, the fuser unit is out of order. Replace it with a new fuser unit.
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Install Transfer Unit
There is no transfer unit installed or the transfer unit is not installed properly. Install the
transfer unit if it is not installed.
If a transfer unit is already installed, turn off the printer, open the front cover, then remove
the transfer unit. Reinstall the unit properly, then close the front cover. The error clears
automatically if the transfer unit is properly installed.
Install uuuu TnrCart
The wrong imaging cartridge is installed in the indicated color imaging cartridge position in
the printer or the position is empty. (The letters C, M, Y, or K appear in place of uuuu and
indicate the colors Cyan, Magenta, Yellow, and Black respectively.)
Install the indicated cartridges. See "Imaging Cartridge" on page 228.
Invalid AUX I/F Card
This message means that the printer cannot communicate with the installed optional
interface card. Turn off the printer, remove the card, then reinstall it.
Invalid Data
The spool file on the driver is deleted while printing or the data is abnormal. Press the
NStart/Stop button to clear the error.
Invalid N/W Module
There is no network program, or the network program cannot be used with your printer.
Contact a qualified service representative.
Invalid PCL
There are errors in the ROM module. Turn off the printer and contact your dealer.
Invalid PS3
There are errors in the ROM module. Turn off the printer and contact your dealer.
Invalid ROM A
The printer cannot read the installed optional ROM module. Turn off the printer, then
remove the ROM module.
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Manual Duplex
One side for the manual duplex printing is finished. To start printing on the other side, set
the paper and press the NStart/Stop button. See "Printing with the Duplex Unit (models
with Duplex Unit only)" on page 51 for windows, or "Printing with the Duplex Unit (models
with Duplex Unit only)" on page 128 for Macintosh.
Manual Feed ssss
The manual feed mode is specified for the current print job. Make sure the paper size
indicated by ssss is loaded, then press the NStart/Stop button.
Mem Overflow
The printer has insufficient memory to execute the current task. Press the NStart/Stop
button on the control panel to resume printing, or press the +Cancel Job button to cancel
the print job.
Menus Locked
This message appears if you try to change the printer’s settings through the control panel
when the buttons are locked. You can unlock them by the Password Config menu or by
using the Network utility. Refer to "Password Config Menu" on page 185 or the Network
Guide for information.
Need Memory
The printer has insufficient memory to complete the current print job.
To clear this error message, select Clear Warning from the control panel’s Reset Menu.
See"How to access the control panel menus" on page 165 for instructions.
To prevent this problem from happening again, add more memory to your printer as
described in "Memory modules" on page 296, or reduce the resolution of the image to be
printed.
NonGenuine TonerCart
The installed imaging cartridge is not an genuine Epson product. Installing a genuine
imaging cartridge is recommended. The printout and remaining amount of each imaging
cartridge displayed on the control panel may be different from those when using genuine
EPSON imaging cartridges. Epson shall not be liable for any damages or problems arising
from the use of consumable products not manufactured or approved by Epson.
Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control
panel to clear the warning message. See "Imaging Cartridge" on page 228 for instructions
on replacing the imaging cartridge.
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NonGenuine Toner uuuu
The installed imaging cartridge is not an genuine Epson imaging cartridge. The printout
and remaining amount of each imaging cartridge displayed on the control panel may be
different from those when using genuine EPSON imaging cartridges. Epson shall not be
liable for any damages or problems arising from the use of consumable products not
manufactured or approved by Epson. Installing a genuine imaging cartridge is
recommended. Press the NStart/Stop button on the control panel to resume printing.
Not Supported USB Device
The device connected to the USB Host interface is not supported. Disconnect the device
to clear the error.
Offline
The printer is not ready to print. Press the NStart/Stop button.
In this mode, the remaining amount of the imaging cartridge for each color is displayed in
seven levels.
Optional RAM Error
The optional memory module may be corrupted or incorrect. Replace it with a new one.
Paper Jam WWWW
The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the
location of the error.
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple
locations are displayed.
Location Description
Paper Jam MP C1 A Paper is jammed at the MP tray or standard paper cassette. For
instructions on clearing this type of paper jam, see "Paper Jam MP
C1 A" on page 248.
Paper Jam C1 A Paper is jammed at the standard paper cassette or front cover.
For instructions on clearing this type of paper jam, see "Paper Jam
C1 A" on page 250.
Paper Jam C2 C1 A Paper is jammed at the optional paper cassette or standard
paper cassette. For instructions on clearing this type of paper jam,
see "Paper Jam C2 C1 A" on page 252.
Paper Jam A B Paper is jammed at the front cover or fuser unit. For instructions on
clearing this type of paper jam, see "Paper Jam A B" on page 254.
Paper Jam A D Paper is jammed at the front cover or transfer unit. For instructions
on clearing this type of paper jam, see "Paper Jam A D" on page
257.
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Paper Out tttt sssss
There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into
the paper source.
Paper Set tttt sssss
The paper loaded in the specified paper source (tttt) does not match the required paper
size (sssss). Replace the loaded paper with the correct size paper and press the
NStart/Stop button to resume printing, or press the +Cancel Job button to cancel the
print job.
If you press the NStart/Stop button without replacing the paper, the printer will print on the
loaded paper even though it does not match the required size.
Please Select File
Print Start is selected without selecting the file. Select the file and try again. See
"Document Print Menu" on page 169 or "Image Print Menu" on page 171 for details.
Please wait for print
Printing cannot start because the previous job is being processed. Try again after a few
seconds.
Printer Open
The front cover is open. To clear this error, close the front cover.
Print Overrun
The required time to process the print data exceeded the print engine speed because the
current page is too complex. Press the NStart/Stop button to resume printing, or press the
+Cancel Job button to cancel the print job. If this message appears again, select On as
the Page Protect setting in the control panel’s Setup Menu or select Avoid Page Error on
the printer driver.
If you continue to receive this message when printing a particular page, try simplifying the
page by limiting the number of graphics or reducing the number and size of fonts.
To avoid this error, it is recommended that you set the Page Protect setting to On and add
more memory to the printer. See "Setup Menu" on page 175 and "Memory Module" on
page 220 for details.
RAM CHECK
The printer is checking the RAM.
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Ready
The printer is ready to receive data and print.
In this mode, the remaining amount of the imaging cartridge for each color is displayed in
seven levels.
Replace Fuser
The fuser has reached the end of its service life and needs to be replaced.
Turn the printer off and wait for 30 minutes, then replace the fuser unit with a new one. See
"Fuser Unit" on page 233 for instructions.
Replace Toner uuuu
The indicated imaging cartridges have reached the end of its service life and need to be
replaced. (The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan,
Magenta, Yellow, and Black respectively.)
When the error light turns on, you cannot continue printing. Replace the imaging cartridge
with a new one. See "Imaging Cartridge" on page 228 for instructions.
When the error light is blinking, you can continue printing in the black and white mode by
pressing the NStart/Stop button, or you can cancel the print job by pressing the +Cancel
Job button.
Replace Transfer Unit
The transfer unit has reached the end of its service life and needs to be replaced.
When the error light turns on, you cannot continue printing. Turn off the printer, then
replace the transfer unit with a new one. See "Transfer Unit" on page 238 for instructions.
The error clears automatically after you replace the unit and close all printer covers.
Reserve Job Canceled
The printer cannot store the data of your print job using the Reserve Job function. The
maximum number of print jobs stored on the printer’s memory has been reached, or the
memory has no more memory available to store a new job. To store a new print job, delete
a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs
will make more memory available.
You may also increase the available memory space by changing the RAM Disk setting to
Normal or Maximum. For details, see "Setup Menu" on page 175.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For
instruction about accessing the control panel menus, see "How to access the control panel
menus" on page 165.
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Reset
The printer’s current interface has been reset and the buffer has been cleared. However,
other interfaces are still active and retain their settings and data.
Reset All
All printer settings have been reset to the default configuration, or to the last settings that
were saved.
Reset to Save
A control panel menu setting was changed while the printer was printing. Press the
NStart/Stop button to clear this message. The setting will become effective after printing
has finished.
Alternatively you can clear this message by performing Reset or Reset All on the control
panel. However, the print data will be deleted.
ROM CHECK
The printer is checking the ROM.
Self Test
The printer is currently performing a self test and initialization.
Service Req Cffff/Service Req Exxx
A controller error or a print engine error has been detected. Turn off the printer. Wait at
least 5 seconds, then turn it back on. If the error message still appears, write down the error
number listed on the LCD panel (Cffff/Exxx), turn off the printer, unplug the power cord,
then contact a qualified service representative.
Sleep
The printer is currently in the power-save mode. This mode is canceled when the printer
receives print data or the Reset button is pressed. In this mode, the remaining amount of
the imaging cartridge for each color is displayed in seven levels.
TonerCart Error uuuu
A read/write error has occurred for the indicated imaging cartridges (The letters C, M, Y, or
K appear in place of uuuu and indicate the colors Cyan, Magenta, Yellow, and Black
respectively.). Remove the imaging cartridges and reinsert them. If that fails to clear the
error, replace the imaging cartridges.
To install the indicated cartridges. See "Imaging Cartridge" on page 228.
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Unable Clear Error
The printer cannot clear an error message because the error status still remains. Try
solving the problem again.
USB Memory Searching Files : nnn
The printer is counting the file numbers that can be printed in the USB memory.
uuuu Toner Low
This message indicates that the imaging cartridge for the indicated color is near the end of
its service life. Prepare a new imaging cartridge.
Warming Up
The printer is warming up the fuser to be ready to print.
Worn Fuser
This message indicates that the fuser unit is near the end of its service life. You can
continue to print until the Replace Fuser message appears. Prepare a new fuser unit.
To clear this warning message and continue printing, select Clear All Warnings from the
control panel’s Reset Menu. For instruction about accessing the control panel menus, see
"How to access the control panel menus" on page 165.
Worn Transfer Unit
This message warns you that the transfer unit is near the end of its service life. You can
continue to print until the Replace TransferUnit message appears. Prepare a new
transfer unit.
To clear this warning message and continue printing, select Clear All Warning from the
control panel’s Reset Menu. For instruction about accessing the control panel menus, see
"How to access the control panel menus" on page 165.
Write Error ROM A/Write Error ROM P
This message indicates an internal error in the printer. Reset the printer. If this error
persists, consult your dealer.
Writing ROM A/Writing ROM P
This message indicates that a ROM module in the slot is being written. Please wait until
this message disappears.
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Wrong Toner uuuu
An inappropriate imaging cartridge is installed. Install only the imaging cartridge listed in
"Consumable products" on page 24.
See "Imaging Cartridge" on page 228 for instructions on replacing the imaging cartridge.
(The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, Magenta,
Yellow, and Black respectively.)
Printing and Deleting Reserve Job Data
Print jobs stored on the printer’s memory using the Re-Print Job and Verify Job options of
the Reserve Job function can be printed and deleted using the control panel’s Quick Print
Job Menu. Jobs saved using the Confidential Job option can be printed from the
Confidential Job Menu. Follow the instructions in this section.
Note:
You need to keep sufficient RAM disk capacity in order to use the Reserve Job function. To enable
RAM disk, you have to set the RAM Disk setting on the control panel to Normal or Maximum. We
recommend installing an optional memory to use this function. For instructions about increasing
your printer’s memory, see "Installing a memory module" on page 220.
Using the Quick Print Job Menu
Follow the steps below to print or delete Re-Print Job and Verify Job data.
1. Make sure the LCD panel displays Ready or Sleep, then press the Enter button to
access the control panel menus.
2. Press the dDown button repeatedly until Quick Print Job Menu appears on the LCD
panel, then press the Enter button.
3. Use the dDown or uUp button to scroll to the appropriate user name, then press the
Enter button.
4. Use the dDown or uUp button to scroll to the appropriate job name, then press the
Enter button.
5. To specify the number of copies you want to print, press the Enter button, then use
the dDown and uUp buttons to select the number of copies.
To delete the print job without printing any copies, press the dDown button to display
Delete on the LCD panel.
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6. Press the Enter button to start printing or to delete the data.
Using the Confidential Job Menu
Follow the steps below to print or delete Confidential Job data.
1. Make sure the LCD panel displays Ready or Sleep, then press the Enter button to
access the control panel menus.
2. Press the dDown button repeatedly until ConfidentialJobMenu appears on the LCD
panel, then press the Enter button.
3. Use the dDown or uUp button to scroll to the appropriate user name, then press the
Enter button.
4. Enter your four-digit password by using the corresponding buttons, as shown below.
Note:
❏Passwords are always four digits.
❏Passwords consist of numbers from 1 through 4.
❏If no print jobs have been saved with the password you entered, Wrong Password appears
briefly on the LCD panel then the printer exits the control panel menus. Confirm the
password and try again.
5. Use the dDown or uUp button to scroll to the appropriate job name, then press the
Enter button.
6. To specify the number of copies you want to print, press the Enter button, then use
the dDown and uUp buttons to select the number of copies.
To delete the print job, press the dDown button to display Delete on the LCD panel.
7. Press the Enter button to start printing or to delete the data.
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Printing a Status Sheet
To confirm the current status of the printer, and that the options are installed correctly, print
a status sheet using the printer’s control panel.
Follow the steps below to print a status sheet.
1. Turn on the printer. The LCD panel shows Ready or Sleep.
2. Press the Enter button three times. The printer prints a status sheet.
3. Confirm that the information about the installed options is correct. If the options are
installed correctly, they appear under Hardware Configurations. If the options are not
listed, try reinstalling them.
Note:
❏If the status sheet does not list your installed options correctly, make sure that they are securely
connected to the printer.
❏If you are unable to get the printer to print a correct status sheet, contact your dealer.
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Adjusting Color Registration
If you transported your printer over a long distance, you need to adjust the color registration
for possible misalignment.
Follow the steps bellow to adjust the alignment of the color registration.
1. Make sure the LCD panel displays Ready, then press the Enter button to access the
control panel menus.
Note:
You may not be able to adjust the color registration when the printer is in the sleep mode or
when any error has occurred even if you can select the item from the menu on the control panel.
2. Press the dDown button several times until the LCD panel displays
Color Regist Menu, then press the Enter button twice.
Printing Directly from a USB Memory
You can print files in the USB memory via a USB Host interface without starting the
computer, installing the printer driver, or connecting the printer to a network.
Note:
❏If the USB Host setting on the control panel is set to OFF, this function cannot be used. Confirm
the setting is set to ON in advance.
❏If the printer is in the sleep mode, the USB memory may not be detected automatically. In that
case, press any button on the control panel.
❏We recommend using a USB memory that has less than 2 GB of memory. Accessing USB
memories that have more than 2 GB of memory may take too long.
❏If a large numbers of files are in the USB memory, accessing the USB memory may take too
long.
❏If accessing the USB memory takes too long, try formatting it to improve the access speed.
The printable file formats are JPG, TIF, PS, PDF. You can also print EPN formatted files
created from the applications like MS Word or MS Excel by using USB Memory Print
Maker, which is included in the printer software CD-ROM. See "Creating direct printing
data with USB memory" on page 31 for more information.
Note:
The EPN formatted files created by USB Memory Print Maker are printed in High Quality (Printer)
mode regardless of the Printer Mode setting in the Extend Settings tab on the printer driver.
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Index printing
You can print the index of files stored in the USB memory.
Follow the steps below to print the index.
1. Connect a USB memory to the USB Host interface of the printer.
The printer searches the files in the USB memory. If any supported files are detected,
the control panel menu appears automatically.
Note:
If Can’t Print File is displayed on the control panel, printable files were not detected in the
USB memory.
2. Press the dDown button several times to select Index Print menu, then press the
Enter button.
3. Confirm that Print Start is selected and press the Enter button to start printing.
Note:
You can change the settings such as paper size before starting printing. See "Index Print Menu"
on page 169 for details about the settings.
Document printing
You can print the document file stored in the USB memory. The supported file formats are
PS, PDF, and EPN.
Follow the steps below to print the document file.
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1. Connect a USB memory to the USB Host interface of the printer.
The printer searches the files in the USB memory. If any supported files are detected,
the control panel menu appears automatically.
Note:
If Can’t Print File is displayed on the control panel, printable files were not detected in the
USB memory.
2. Press the dDown button several times to select Document Print menu, then press the
Enter button.
3. Confirm that File Select is selected and press the Enter button.
4. Press the uUP or dDown button to select the file, then press the Enter button.
5. Press the dDown button to select Print Start, then press the Enter button to start
printing.
Note:
❏You can change the settings such as paper size before starting printing. See "Document
Print Menu" on page 169 for details about the settings.
❏The printer supports PDF 1.3 (Acrobat 4). Other versions of PDF files may not print. In that
case, open the files with Adobe Reader and print them from the computer.
❏If a PDF file is locked with a password, the password screen appears on the control panel.
Enter the password to print the file.
To enter the password, press the dDown or uUp button to select the character and press
the Enter button to determine the character. After all characters are determined, select
and press the Enter button.
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Image printing
You can print the image files stored in the USB memory. The supported file formats are
JPG and TIF.
Follow the steps below to print the image files.
1. Connect a USB memory to the USB Host interface of the printer.
The printer searches the files in the USB memory. If any supported files are detected,
the control panel menu appears automatically.
Note:
If Can’t Print File is displayed on the control panel, printable files were not detected in the
USB memory.
2. Press the dDown button several times to select Image Print menu, then press the
Enter button.
3. Confirm that File Select is selected and press the Enter button.
4. Press the uUP or dDown button to select the file, then press the Enter button.
Note:
❏To select multiple files, select another file and press the Enter button.
❏To deselect the selected file, select the selected file and press the Enter button.
5. After you select all files to print, press the lBack button.
6. Press the dDown button to select Print Start, then press the Enter button to start
printing.
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Note:
You can change the settings such as paper size before starting printing. See "Image Print
Menu" on page 171 for details about the settings.
Canceling Printing
You can cancel printing from your computer by using the printer driver.
To cancel a print job before it is sent from your computer, for Windows, see "Canceling
Printing" on page 91 or for Macintosh, see "Canceling Printing" on page 145.
Using the Cancel Job button
The +Cancel Job button on your printer is the quickest and easiest way to cancel printing.
Pressing this button cancels the currently printing job. Pressing the +Cancel Job button
for more than two seconds deletes all jobs from the printer memory, including jobs the
printer is currently receiving or printing.
Using the Reset menu
Selecting Reset from the control panel’s Reset Menu stops printing, clears the print job
being received from the active interface, and clears errors that may have occurred at the
interface.
Follow the steps below to use the Reset Menu.
1. Press the Enter button to access the control panel menus.
2. Press the dDown button several times until Reset Menu appears on the LCD panel,
then press the Enter button.
3. Press the dDown button several times until Reset to display.
4. Press the Enter button. Printing is canceled. The printer is ready to receive a new
print job.
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Chapter 9
Installing Options
Optional Paper Cassette Unit
For details about the paper types and sizes that you can use with the optional paper
cassette unit, see "Standard lower paper cassette and optional paper cassette unit" on
page 36. For specifications, see "Optional paper cassette unit" on page 295.
Handling precautions
Always pay attention to the following handling precautions before installing the option:
The printer weighs about 31.0 kg (68.2 lb). One person should never attempt to lift or carry
it alone. Two people should carry the printer, lifting it from the positions shown below.
wWarning:
To lift the printer safely, you must hold it in the positions shown above. If carried incorrectly,
the printer may be dropped and damaged or cause an injury.
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Installing the optional paper cassette unit
Follow the steps below to install the optional 550-sheet paper cassette unit.
1. Remove the interface cover on the back of the printer.
2. Turn the printer off and unplug the power cord and all the interface cables.
*OFF
cCaution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
*
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3. Carefully remove the optional paper cassette unit from its carton and place it where you
intend to set up the printer.
Note:
❏Make sure you have the two screws packed with the optional paper cassette unit.
❏Remove the protective materials from the unit.
❏Keep all protective materials in case you want to ship the optional paper cassette unit in the
future.
4. Carefully, grasp the printer at the position indicated below and lift it carefully with two
people.
5. Align the corners of the printer and the unit, then lower the printer gently onto the unit
so that the four pins on top of the unit fit into the holes on the bottom of the printer.
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6. Remove the standard lower cassette from the printer.
7. Fasten the optional paper cassette unit to the printer with two of the provided screws.
8. Reinsert the standard lower cassette into the printer.
9. Reconnect all the interface cables and the power cord.
10.Reattach the interface cover.
11.Plug the printer’s power cord into an electrical outlet.
12.Turn on the printer.
To confirm that the option is installed correctly, print a Status Sheet. See "Printing a Status
Sheet" on page 259.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver.
See "Making Optional Settings" on page 71.
Note for Macintosh users:
When you have attached or removed printer options, you need to delete the printer using Print
Setup Utility (for Mac OS X 10.3 and 10.4), Print Center (for Mac OS X 10.2 or below), or
Chooser (for Mac OS 9), and then re-register the printer.
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Removing the optional paper cassette unit
Perform the installation procedure in reverse.
Duplex Unit
For specifications or details about the paper types and sizes that you can use with the
Duplex Unit, see "Duplex Unit" on page 296.
Installing the Duplex Unit
Follow the steps below to install the optional Duplex Unit.
1. Turn off the printer.
*OFF
2. Press the latch on the front cover and open the cover.
*
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cCaution:
❏Do not leave the front cover open for more than five minutes to avoid exposing the
imaging cartridges to light.
❏Do not expose the imaging cartridges to sunlight at all.
3. Remove the cap from the connector.
4. Pull up the blue tabs on both sides of the transfer unit.
cCaution:
Do not touch the transfer belt on the transfer unit to avoid damaging it.
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5. Raise the transfer unit.
6. Take the Duplex Unit out of its package.
7. Insert the tabs on the Duplex Unit into the printer, align the arrow marks and push it
down to connect the connector.
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8. Pull down the transfer unit.
9. Close the front cover.
10.Turn on the printer.
To confirm that the option is installed correctly, print a Status Sheet. See "Printing a Status
Sheet" on page 259.
Note:
The printer cannot recognize the Duplex Unit if it's cover has not been removed. Make sure that the
cover was removed as explained in step 3.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver.
See "Making Optional Settings" on page 71.
Note for Macintosh users:
When you have attached or removed printer options, you need to delete the printer using Print
Setup Utility (for Mac OS X 10.3 and 10.4), Print Center (for Mac OS X 10.2 or below), or
Chooser (for Mac OS 9), and then re-register the printer. For Windows, see "Printing with the
Duplex Unit (models with Duplex Unit only)" on page 51, For Macintosh, see "Printing with the
Duplex Unit (models with Duplex Unit only)" on page 128 for information about duplex printing.
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Removing the Duplex Unit
Follow the steps below to remove the optional Duplex Unit.
1. Turn off the printer.
2. Press the latch on the front cover and open the cover.
3. Pull up the blue tabs on both sides of the transfer unit.
4. Raise the transfer unit.
5. Grasp the handle to unlock the Duplex Unit and remove it from the printer.
6. Pull down the transfer unit.
7. Turn on the printer.
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Memory Module
By installing a Dual In-line Memory Module (DIMM), you can increase printer memory up
to 640 MB. You can also replace the pre-installed Memory Module and increase printer
memory up to 1 GB. You may want to add additional memory if you are having difficulty
printing complex graphics.
Installing a memory module
Follow the steps below to install an optional memory module.
cCaution:
Before you install a memory module, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
wWarning:
Be careful when working inside the printer as some components are sharp and may cause
injury.
1. Remove the interface cover on the back of the printer.
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2. Turn the printer off and unplug the power cord and all the interface cables.
*OFF
cCaution:
Make sure to unplug the power cord from the printer to prevent getting an electrical shock.
3. Loosen the two screws on the back of the printer.
*
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4. Remove the controller option expanded aperture plate.
5. Identify the memory slots. These positions are shown below.
a. Optional memory slot
b. Standard memory slot
Note:
To replace the pre-installed memory module, remove the memory that is installed on the
standard memory slot and install a new one.
a b
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6. Hold the memory module and insert it into the optional memory slot in the orientation
shown below until it stops. Then press both sides of the memory module down. Confirm
that the notch on the memory module matches that of the memory slot.
*notch
cCaution:
❏Do not apply too much force.
❏Be sure to insert the memory facing the correct way.
❏Do not remove any modules from the circuit board. Otherwise, the printer will not
work.
7. Reattach the controller option expanded aperture plate.
*
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8. Fasten the cover with the two screws.
9. Reconnect all the interface cables and the power cord.
10.Reattach the interface cover.
11.Plug the printer’s power cord into an electrical outlet.
12.Turn on the printer.
To confirm that the option is installed correctly, print a Status Sheet. See "Printing a Status
Sheet" on page 259.
Note for Windows users:
If EPSON Status Monitor is not installed, you have to make settings manually in the printer driver.
See "Making Optional Settings" on page 71.
Note for Macintosh users:
When you have attached or removed printer options, you need to delete the printer using Print
Setup Utility (for Mac OS X 10.3 and 10.4), Print Center (for Mac OS X 10.2 or below), or
Chooser (for Mac OS 9), and then re-register the printer.
Removing a memory module
cCaution:
Before you remove a memory module, be sure to discharge any static electricity by touching
a grounded piece of metal. Otherwise, you may damage static-sensitive components.
wWarning:
Be careful when working inside the printer as some components are sharp and may cause
injury.
Perform the installation procedure in reverse.
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Interface Card
Your printer comes with a type B interface slot. Various optional interface cards are
available to expand your printer’s interface options.
Installing an interface card
Follow the steps below to install an optional interface card.
cCaution:
Before you install the interface card, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
1. Remove the interface cover on the back of the printer.
2. Turn the printer off and unplug the power cord and all the interface cables.
*OFF
*
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3. Remove the two screws and the type B interface card slot cover as shown below.
wWarning:
Do not remove screws and covers that are not described in the instructions.
Note:
Keep the slot cover in a safe place. You will need to reattach it if you remove the interface card
later.
4. Slide and push the interface card into the slot firmly, then fasten the screws as shown
below.
5. Reconnect all the interface cables and the power cord.
6. Reattach the interface cover.
7. Plug the printer’s power cord into an electrical outlet.
8. Turn on the printer.
To confirm that the option is installed correctly, print a Status Sheet. See "Printing a Status
Sheet" on page 259.
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Removing an interface card
cCaution:
Before you remove an interface card, be sure to discharge any static electricity by touching a
grounded piece of metal. Otherwise, you may damage static-sensitive components.
Perform the installation procedure in reverse.
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Chapter 10
Replacing Consumable Products
Replacement Messages
If a consumable product reaches the end of its service life, the printer stops printing and
displays the following messages on the LCD panel or the window of EPSON Status
Monitor. When this happens, replace the depleted consumable products.
* The letters C, M, Y, or K appear in this position, indicating the color of the toner to be replaced. For
example, the message Yellow Toner Low means that the amount of toner remaining in the yellow imaging
cartridge is low.
Note:
Messages appear for one consumable product at a time. After replacing a consumable product,
check the LCD panel for replacement messages for other consumable products.
Imaging Cartridge
Handling precautions
Always observe the following handling precautions when replacing the consumable
products:
❏Installing a genuine imaging cartridge is recommended. Using a non-genuine imaging
cartridge may affect print quality. Epson shall not be liable for any damages or problems
arising from the use of consumable products not manufactured or approved by Epson.
❏When handling imaging cartridge, always place them on a clean smooth surface.
❏If you have moved an imaging cartridge from a cool to a warm environment, wait for at
least one hour before installing it to prevent damage from condensation.
LCD Panel Message Description
Replace Toner uuuu* The imaging cartridge for the indicated color has reached the
end of its service life.
Replace Fuser The fuser unit has reached the end of its service life.
Replace Transfer Unit The transfer unit has reached the end of its service life.
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❏Do not expose the imaging cartridge to sunlight at all and avoid exposing it to room light
for more than five minutes. Exposure to light can damage the drum, causing dark or
light areas to appear on the printed page and reducing the service life of the drum.
wWarning:
❏Do not touch the toner. Keep the toner away from your eyes. If toner gets on your skin
or clothes, wash it off with soap and water immediately.
❏Keep consumable products out of the reach of children.
❏Do not dispose of used consumable products in fire, as they may explode and cause
injury. Dispose of them according to local regulations.
❏If toner is spilled, use a broom and dustpan or a damp cloth with soap and water to
clean it up. Because the fine particles can cause a fire or explosion if they come into
contact with a spark, do not use a vacuum cleaner.
Replacing an imaging cartridge
Follow the steps below to replace an imaging cartridge.
1. Confirm the color of the imaging cartridge that needs to be replaced by checking the
LCD panel or EPSON Status Monitor.
2. Press the latch on the front cover and open the cover.
cCaution:
❏Do not leave the front cover open for more than five minutes to avoid exposing the
imaging cartridges to light.
❏Do not expose the imaging cartridges to sunlight at all.
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3. Remove the used imaging cartridge from the printer.
wWarning:
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or
the surrounding areas. If the printer has been in use, the fuser and the surrounding areas
may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat
to subside before doing so.
cCaution:
Do not touch the transfer belt on the transfer unit to avoid damaging it.
4. Take the new imaging cartridge out of its package, and gently shake it from side to side
and front to back to distribute the toner evenly.
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5. Remove the cartridge seal, pulling straight from the imaging cartridge. Make sure to pull
the tape slowly to avoid tearing it.
6. Insert the new imaging cartridge all the way until it stops.
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7. Remove the orange plastic cover by pinching the center of the cover and pulling it.
8. Close the front cover.
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Fuser Unit
Handling precautions
Always observe the following handling precautions when replacing the consumable
products.
Do not touch the surface of the consumable product. Doing so may impair print quality.
wWarning:
❏The fuser unit can be very hot if the printer has been in use. Turn the printer off and wait
for 30 minutes until the temperature has subsided before replacing the fuser unit.
❏Keep the consumable products out of the reach of children.
Replacing the fuser unit
Follow the steps below to replace the fuser unit.
1. Turn off the printer, and wait with the front cover closed for 30 minutes until the
temperature has subsided.
*OFF
*
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2. Press the latch on the front cover and open the cover.
cCaution:
❏Do not leave the front cover open for more than five minutes to avoid exposing the
imaging cartridges to light.
❏Do not expose the imaging cartridges to sunlight at all.
3. Take the light shielding paper from the new fuser unit’s package and attach it to the
printer.
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4. Open the paper guide on the top front of the printer.
5. Unlock the lock levers on both sides of the fuser unit.
6. Pull the fuser unit towards you and then lift it out of the printer.
wWarning:
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or
the surrounding areas. If the printer has been in use, the fuser and the surrounding areas
may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat
to subside before doing so.
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7. Take the new fuser unit out of its package and remove the protective materials.
8. Lower the new fuser into the printer making sure that the notch on the right side of the
fuser unit into the post of the printer.
9. Lock the lock levers on both sides of the fuser unit.
Note:
Make sure that the lock levers are completely back to the locked position.
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10.Close the paper guide on the top front of the printer.
11. Remove the light shielding paper from the printer.
12.Close the front cover.
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Transfer Unit
Handling precautions
Always observe the following handling precautions when replacing the consumable
products.
Do not touch the surface of the consumable product. Doing so may impair print quality.
wWarning:
❏Do not dispose of the used consumable products in fire, as it may explode and cause
injury. Dispose of it according to local regulations.
❏Keep the consumable products out of the reach of children.
Replacing the transfer unit
Follow the steps below to replace the transfer unit.
1. Press the latch on the front cover and open the cover.
cCaution:
❏Do not leave the front cover open for more than five minutes to avoid exposing the
imaging cartridges to light.
❏Do not expose the imaging cartridges to sunlight at all.
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2. Take the light shielding paper from the new transfer unit’s package and attach it to the
printer.
3. Pull up the blue tabs on both sides of the transfer unit.
wWarning:
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or
the surrounding areas. If the printer has been in use, the fuser and the surrounding areas
may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat
to subside before doing so.
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4. Raise the transfer unit and pull it up out of the printer.
5. Take the new transfer unit from its package.
6. Lower the transfer unit inside the printer making sure that the posts on the transfer unit
into the guides, then pull down the transfer unit.
7. Remove the protective material from both sides of the transfer unit.
cCaution:
Do not touch the transfer belt on the transfer unit to avoid damaging it.
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8. Remove the protective material on the transfer unit.
9. Remove the light shielding paper from the printer.
10.Close the front cover.
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Chapter 11
Cleaning and Transporting the Printer
Cleaning the Printer
The printer needs only minimal cleaning. If the printer’s outer case is dirty or dusty, turn off
the printer and clean it with a soft, clean cloth moistened with a mild detergent.
cCaution:
Never use alcohol or paint thinner to clean the printer cover. These chemicals can damage
the components and the case. Be careful not to get water onto the printer mechanism or any
electrical components.
Cleaning the pickup roller
1. Turn off the printer.
*OFF
*
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2. Pull the paper cassette unit out.
3. Gently wipe the rubber parts of the pickup roller inside the printer with a well-wrung wet
cloth.
4. Insert the paper cassette unit.
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Transporting the Printer
Finding a place for the printer
When relocating the printer, always choose a location that has adequate space for easy
operation and maintenance. Use the following illustration as a guide for the amount of
space required around the printer to ensure smooth operation.
a. 95 mm
b. 140 mm
c. 100 mm
d. 100 mm
e. 100 mm
To install and use any of the following options, you will need the indicated amount of
additional space.
The 550-sheet paper cassette unit adds 138 mm (5.4 in.) to the bottom of the printer.
In addition to space considerations, always heed the following precautions when finding a
place to locate the printer:
❏Place the printer where you can easily unplug the power cord.
❏Keep the entire computer and printer system away from potential sources of
interference, such as loudspeakers or the base units of cordless telephones.
b
a
c
e
d
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❏Avoid using an electrical outlet that is controlled by wall switches or automatic timers.
Accidental disruption of power can erase valuable information in your computer’s and
printer’s memory.
cCaution:
❏Leave adequate room around the printer to allow for sufficient ventilation.
❏Avoid locations that are subject to direct sunlight, excessive heat, moisture, or dust.
❏Avoid using outlets that other appliances are plugged into.
❏Use a grounded outlet that matches the printer’s power plug. Do not use an adapter plug.
❏Only use an outlet that meets the power requirements for this printer.
For long distances
Repacking the printer
If you need to transport your printer for long distances, carefully repack it using the original
box and packing materials.
Follow the steps below to repack your printer.
1. Turn off the printer and remove the following items:
❏Power cord
❏Interface cables
❏Loaded paper
❏Imaging cartridges
❏Installed options
2. Attach the protective materials onto the printer, then repack the printer in its original
box.
Adjusting color registration
If you transported your printer for a long distance, you need to adjust the color registration
for possible misalignment. For instructions, see "Adjusting Color Registration" on page
206.
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For short distances
Always pay attention to the following handling precautions when you need to move the
printer for short distances.
If you are moving the printer on its own, two people should lift and carry the printer.
Follow the steps below to move the printer for short distances.
1. Turn off the printer and remove the following items:
❏Power cord
❏Interface cables
❏Loaded Paper
❏Installed options
2. Be sure to lift the printer by the correct positions as shown below.
cCaution:
When moving the printer, always keep it horizontal.
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Chapter 12
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel and EPSON Status
Monitor provide alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed paper.
❏Do not remove jammed paper by force. Torn paper can be difficult to remove and might
cause other paper jams. Pull it gently in order to avoid tearing.
❏Always try to remove jammed paper with both hands to avoid tearing it.
❏If jammed paper is torn and remains in the printer, or if paper is jammed in a place not
mentioned in this section, contact your dealer.
❏Make sure that the paper type that is loaded is the same as the Paper Type setting in
the printer driver.
❏Do not leave the front cover open for more than five minutes to avoid exposing the
imaging cartridges to light.
❏Do not expose the imaging cartridges to sunlight at all.
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❏Do not touch the transfer belt and light-sensitive drums to avoid damaging them.
a. light-sensitive drums
b. transfer belt
wWarning:
❏Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or
the surrounding areas. If the printer has been in use, the fuser and the surrounding areas
may be very hot.
❏Do not insert your hand deep into the fuser unit as some components are sharp and may
cause injury.
Paper Jam MP C1 A
1. Remove all the paper from the MP tray.
a
b
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2. Close the MP tray.
3. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall
the paper cassette.
4. Press the latch on the front cover and open the cover.
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5. Close the front cover.
Paper Jam C1 A
Note:
If the MP tray opens, remove all the paper and then close the MP tray.
1. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall
the paper cassette.
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2. Press the latch on the front cover and open the cover.
3. Gently pull out any sheets of paper.
cCaution:
Do not touch the transfer belt and light-sensitive drums to avoid damaging them.
4. Gently pull out any sheets of paper on the transfer unit.
cCaution:
Be careful not to damage the transfer belt.
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5. Close the front cover.
Paper Jam C2 C1 A
Note:
If the MP tray opens, remove all the paper and then close the MP tray.
1. Remove the optional paper cassette, gently pull out any sheets of paper, and reinstall
the paper cassette.
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2. Remove the standard paper cassette, gently pull out any sheets of paper, and reinstall
the paper cassette.
3. Press the latch on the front cover and open the cover.
4. Close the front cover.
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Paper Jam A B
Note:
If the MP tray opens, remove all the paper and then close the MP tray.
1. Press the latch on the front cover and open the cover.
2. Gently pull out any sheets of paper on the transfer unit.
cCaution:
❏Be careful not to damage the transfer belt.
❏Do not touch the transfer belt and light-sensitive drums to avoid damaging them.
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3. Raise the outer green knobs on the fuser unit to open the paper path.
wWarning:
Be careful not to touch the fuser, which is marked CAUTION HIGH TEMPERATURE, or
the surrounding areas. If the printer has been in use, the fuser and the surrounding areas
may be very hot. If you must touch one of these areas, wait 30 minutes to allow the heat
to subside before doing so.
4. Gently pull out any sheets of paper straight towards you.
5. Raise the fuser paper guide on the fuser unit and pull out any sheets of paper.
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6. Lower the outer green knobs on the fuser unit to close the paper path.
7. Close the front cover.
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Paper Jam A D
Note:
If the MP tray opens, remove all the paper and then close the MP tray.
1. Press the latch on the front cover and open the cover.
2. Pull up the blue tabs on both sides of the transfer unit, then raise the transfer unit and
set it against the printer.
cCaution:
Do not touch the transfer belt on the transfer unit to avoid damaging it.
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3. Gently pull out any sheets of paper under the transfer unit.
4. Pull down the transfer unit and lock it.
5. Close the front cover.
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Printing a Status Sheet
To confirm the current status of the printer, and that the options are installed correctly, print
a status sheet using the printer’s control panel or the printer driver.
To print a status sheet from the printer’s control panel, see "Printing a Status Sheet" on
page 205.
To print a status sheet from the printer driver, for Windows, see "Printing a status sheet" on
page 72, or for Macintosh, see "Printing a status sheet" on page 132.
Operational Problems
The Ready light does not turn on
The printer does not print (Ready light off)
Cause What to do
The power cord may not be properly
plugged into the electrical outlet.
Turn off the printer, check the power cord connections
between the printer and the electrical outlet, then turn
the printer back on.
The electrical outlet may be controlled by
an outside switch or an automatic timer.
Make sure that the switch is turned on or plug another
electrical device into the outlet to check whether the
outlet is operating properly.
Cause What to do
The printer is offline. Press the NStart/Stop button once to switch the
printer to ready status.
Some error may have occurred. Check the LCD panel to see if an error message
appears.
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The Ready light is on but nothing prints
The optional product is not available
The amount of a toner remaining is not updated (For Windows users
only)
Cause What to do
Your computer may not be properly
connected to the printer.
Perform the procedure illustrated in the Setup Guide.
The interface cable may not be plugged in
securely.
Check both ends of the interface cable between
the printer and the computer.
You may not be using the correct interface
cable.
If you are using the USB interface, use a Revision 2.0
cable.
Your application software is not properly set
up for your printer.
Make sure that the printer is selected in your
application software.
Your computer system’s memory is too small
to handle the volume of data in your
document.
Try reducing the image resolution of your document
in the application software, or install more memory in
your computer if you can.
Cause What to do
For Windows users, EPSON Status Monitor is
not installed.
For Macintosh users, you do not re-register the
printer.
For Windows users:
You have to install EPSON Status Monitor, or make
settings manually in the printer driver. See "Making
Optional Settings" on page 71.
For Macintosh users:
When you have attached or removed printer
options, you need to delete the printer using Print
Setup Utility (for Mac OS X 10.3 and 10.4), Print Center
(for Mac OS X 10.2 or below), or Chooser (for Mac
OS 9), and then re-register the printer.
For Mac OS X, start EPSON Status Monitor before
re-registering the printer.
Cause What to do
The interval between updating information
for the consumables is too long.
Press the Get Information Now button on the
Consumable Info Settings dialog box. You can also
change the interval for updating information about
the consumables on the Consumable Info Settings
dialog box.
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Printout Problems
The font cannot be printed
Printout is garbled
Note:
If a status sheet does not print correctly, your printer may be damaged. Contact your dealer or a
qualified service representative.
The printout position is not correct
Cause What to do
You may use the printer fonts substituted for
specified TrueType fonts.
In the printer driver, choose the Print TrueType fonts
as bitmap button in the Extended Settings dialog
box.
The selected font is not supported by your
printer.
Make sure that you have installed the correct font.
See the Font Guide for more information.
Cause What to do
The interface cable may not be plugged in
securely.
Make sure that both ends of the interface cable are
plugged in securely.
You may not be using the correct interface
cable.
If you are using the USB interface, use a Revision 2.0
cable.
The emulation setting for the port may not be
correct.
Specify the emulation mode by using the printer’s
control panel menus. See "Emulation Menu" on page
173.
Cause What to do
The page length and margins may be set
incorrectly in your application.
Make sure that you are using the correct page
length and margin settings in your application.
The Paper Size setting may be incorrect. Make sure the correct paper size is set in the Tray
Menu on the control panel.
MP Tray Size setting may be incorrect. When loading paper for which the size is not
specified with Auto setting, specify the correct
paper size on the MP Tray Size setting in the Tray
Menu on the control panel.
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Misalignment of colors
Graphics do not print correctly
Transparencies are output blank from the MP tray
When there are errors while printing on transparencies, the Check Transparency error
message is displayed on the LCD panel.
Remove the transparencies from the MP tray. Open and close the front cover. Confirm the
paper type and size, and then load the correct type of transparencies.
Note:
❏When using transparencies, load them in the MP tray and set the Paper Type setting to
Transparency in the printer driver.
❏When the Paper Type setting in the printer driver is set to Transparency, do not load any other
type of paper except transparencies.
Cause What to do
The registration position of each color may
have shifted while the printer was being
shipped or moved to a new location.
Adjust the color registration alignment. See
"Adjusting Color Registration" on page 206 for
instructions.
Cause What to do
The printer emulation setting in your
application may be incorrect.
Make sure that your application is set for the printer
emulation you are using. For example, if you are
using the ESC/Page mode, make sure that your
application is set to use an ESC/Page printer.
You may need more memory. Graphics require large amounts of memory. Install an
appropriate memory module. See "Memory Module"
on page 220.
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Color Printing Problems
Cannot print in color
The printout color differs when printed from different printers
The color looks different from what you see on the computer screen
Cause What to do
Black is selected as the Color setting in the
printer driver.
Change this setting to Color.
The color setting in the application you are
using is not appropriate for color printing.
Make sure that the settings in your application are
appropriate for color printing.
One of the imaging cartridges may be the
end of its service life but printing was
continued by pressing NStart/Stop button.
If a Replace Toner uuuu error occurs, replace the
imaging cartridge without pressing the NStart/Stop
button. See "Imaging Cartridge" on page 228.
Cause What to do
Printer driver default settings and color tables
vary by printer model.
Set the Gamma setting to 1.8 in the More Settings
dialog box in the printer driver, then print again. If
you still do not get the printouts you expect, adjust
the color using the slide bar for each color. For
details about the More Settings dialog box, see the
printer driver’s online help.
Cause What to do
Printed colors do not exactly match the
colors on your monitor, since printers and
monitors use different color systems: monitors
use RGB (red, green, and blue), while printers
typically use CMYK (cyan, magenta, yellow,
and black).
Although it is difficult to match colors perfectly,
selecting the printer driver’s ICM setting (for Windows
XP, XP x64, Me, 98, 2000, Server 2003, or Server 2003
x64) or ColorSync setting (for Macintosh) can
improve color matching between different devices.
For details, see the printer driver’s online help.
For Macintosh, the System Profile setting is not
in use.
To apply ColorSync properly, your input device and
the application must support ColorSync, and a
System Profile must be used for your monitor.
PhotoEnhance may be selected in the printer
driver.
The PhotoEnhance feature corrects the contrast and
brightness of the original image data, and so may
not be suitable for printing vivid images.
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Print Quality Problems
The background is dark or dirty
White dots appear in the printout
Print quality or tone is uneven
Cause What to do
You may not be using the correct type of
paper for your printer.
If the surface of your paper is too rough, printed
characters may appear distorted or broken. EPSON
Color Laser Paper, or smooth, high-quality copier
paper is recommended for best results. See
"Available paper types" on page 288 for information
on choosing paper.
The paper path inside the printer may be
dusty.
Clean internal printer components by printing three
pages with only one character per page.
Cause What to do
The paper path inside the printer may be
dusty.
Clean internal printer components by printing three
pages with only one character per page.
Cause What to do
Your paper may be moist or damp. Do not store paper in a humid or damp environment.
One of the imaging cartridges may be near
the end of its service life.
If the message on the LCD panel or in EPSON Status
Monitor indicates that the amount of toner left is low,
replace the imaging cartridge. See "Imaging
Cartridge" on page 228.
You can also check the amount of toner remaining
in the cartridge by looking at the Basic Settings tab in
the printer driver.
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Half-tone images print unevenly
Toner smudges
Cause What to do
Your paper may be moist or damp. Do not store paper in a humid or damp environment.
Be sure to use paper that is newly unwrapped.
One of the imaging cartridges may be near
the end of its service life.
If the message on the LCD panel or in EPSON Status
Monitor indicates that the amount of toner is low,
replace the imaging cartridge. See "Imaging
Cartridge" on page 228.
You can also check the amount of toner remaining
in the cartridge by looking at the Basic Settings tab in
the printer driver.
The gradation setting is too small when
printing graphics.
For Windows users, on the Basic Settings tab in the
printer driver, click the Advanced tab and select the
More Settings button. Then select the Halftoning.
For Mac users, on the Basic Settings tab in the printer
driver, click More Settings, select the Enh.MG button,
then select Smooth.
The setting above can be set only when printing in
black and white.
Cause What to do
Your paper may be moist or damp. Do not store your paper in a humid or damp
environment.
You may not be using the correct type of
paper for your printer.
EPSON Color Laser Paper or smooth, high-quality
copier paper is recommended for best results. See
"Available paper types" on page 288 for information
on choosing paper.
The paper path inside the printer may be
dusty.
Clean internal printer components by printing three
pages with only one character per page.
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Areas are missing in the printed image
Completely blank pages are output
Cause What to do
Your paper may be moist or damp. This printer is sensitive to moisture absorbed by the
paper. The higher the moisture content in the paper,
the lighter the printout. Do not store paper in a humid
or damp environment.
You may not be using the correct type of
paper for your printer.
If the surface of your paper is too rough, printed
characters may appear distorted or broken. EPSON
Color Laser Paper or smooth, high-quality copier
paper is recommended for best results. See
"Available paper types" on page 288 for information
on choosing paper.
Cause What to do
The printer may have loaded more than one
sheet at a time.
Remove the paper stack and fan it. Tap it on a flat
surface to even the edges, then reload the paper.
One of the imaging cartridges may be near
the end of its service life.
If the message on the LCD panel or in EPSON Status
Monitor indicates that the amount of toner is low,
replace the imaging cartridge. See "Imaging
Cartridge" on page 228.
You can also check the amount of toner remaining
in the cartridge by looking at the Basic Settings tab in
the printer driver.
The problem may be with your application or
interface cable.
Print out a status sheet. See "Printing a Status Sheet"
on page 205. If a blank page is ejected, the problem
may be with the printer. Turn off the printer and
contact your dealer.
The Paper Size setting may be incorrect. Make sure the correct paper size is set in the Tray
Menu on the control panel.
MP Tray Size setting may be incorrect. When loading paper for which the size is not
specified with Auto setting, specify the correct
paper size on the MP Tray Size setting in the Tray
Menu on the control panel.
The cartridge seal may not be pulled out of
the imaging cartridge.
Make sure that the cartridge seal has been pulled
out completely. See "Imaging Cartridge" on page
228 for details.
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The printed image is light or faint
The non-printed side of the page is dirty
Cause What to do
Your paper may be moist or damp. Do not store your paper in a humid or damp
environment.
The Toner Save mode may be on. Turn off the Toner Save mode using the printer driver
or the printer’s control panel menus. To modify the
Toner Save mode using the printer driver, select the
Advanced button in the Basic Settings tab, and click
the More Settings. Deselect the Toner Save check
box in the More Settings dialog box for Windows users
or in the Advanced dialog for Mac users.
One of the imaging cartridges may be near
the end of its service life.
If the message on the LCD panel or in EPSON Status
Monitor indicates that the amount of toner is low,
replace the imaging cartridge. See "Imaging
Cartridge" on page 228.
You can also check the amount of toner remaining
in the cartridge by looking at the Basic Settings tab in
the printer driver.
Cause What to do
Toner may have spilled onto the paper feed
path.
Clean internal printer components by printing three
pages with only one character per page.
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Memory Problems
Print quality decreased
Insufficient memory for current task
Insufficient memory to print all copies
Cause What to do
The printer cannot print in the required quality
level because of insufficient memory, and
the printer lowers the quality automatically so
that the printer can continue printing.
Check to see if the printout is acceptable. If not, add
more memory for a permanent solution or lower print
quality temporarily in the printer driver.
If RAM Disk is set to Maximum or Normal on the control
panel, you can increase the available memory
space by changing this setting to Off.
Cause What to do
The printer has insufficient memory for current
task.
Add more memory for a permanent solution or lower
print quality temporarily in the printer driver.
If RAM Disk is set to Maximum or Normal on the control
panel, you can increase the available memory
space by changing this setting to Off.
Cause What to do
The printer does not have sufficient memory
to collate print jobs.
Only one set of copies will be printed. Reduce the
contents of print jobs, or add more memory. For
information on installing more memory, see "Memory
Module" on page 220.
If RAM Disk is set to Maximum or Normal on the control
panel, you can increase the available memory
space by changing this setting to Off.
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Paper Handling Problems
Paper does not feed properly
Problems Using Options
To confirm your options are installed correctly, print a status sheet. See "Printing a Status
Sheet" on page 205 for details.
The message Invalid AUX /IF Card appears on the LCD panel
Cause What to do
The paper guides are not set correctly. Make sure that the paper guides in all the paper
cassettes and the MP tray are set to the correct
paper size positions.
The paper source setting may not be correct. Make sure that you have selected the correct paper
source in your application.
There may be no paper in the paper
cassettes.
Load paper into the selected paper source.
The size of loaded paper differs from the
control panel or printer driver settings.
Make sure that the correct paper size and paper
source are set in the control panel or printer driver.
Too many sheets may be loaded in the MP
tray or paper cassettes.
Make sure that you have not tried to load too many
sheets of paper. For the maximum paper capacity
for each paper source, see "MP tray" on page 32,
"Standard lower paper cassette" on page 33, and
"550-sheet Paper Cassette Unit" on page 33.
If paper does not feed from the optional
paper cassette unit, the unit may not be
installed properly.
For instructions on installing the unit, see "Optional
Paper Cassette Unit" on page 211.
Cause What to do
The printer cannot read the installed optional
interface card.
Turn off the computer, then remove the card. Make
sure the interface card is of a supported model.
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Paper does not feed from the optional paper cassette
Feed jam when using the optional paper cassette
An installed option cannot be used
Cause What to do
The paper guides are not set correctly. Make sure that the paper guides in the optional
paper cassettes are set to the correct paper size
positions.
The optional paper cassette may not be
installed properly.
See "Optional Paper Cassette Unit" on page 211 for
instructions on installing an optional paper cassette
unit.
The paper source setting may not be correct. Make sure you have selected the proper paper
source in your application.
There may be no paper in the paper
cassette.
Load paper into the selected paper source.
Too many sheets may be loaded in the paper
cassette.
Make sure that you have not tried to load too many
sheets of paper. For the maximum paper capacity
for each paper source, see "MP tray" on page 32,
"Standard lower paper cassette" on page 33, and
"550-sheet Paper Cassette Unit" on page 33.
The paper size is not set correctly. Make sure to set the paper guides in the optional
paper cassette correctly.
Cause What to do
The paper is jammed at the optional paper
cassette.
See "Clearing Jammed Paper" on page 247 to clear
jammed paper.
Cause What to do
The installed option is not defined in the
printer driver.
For Windows users:
You have to make settings manually in the printer
driver. See "Making Optional Settings" on page 71.
For Macintosh users:
When you have attached or removed printer
options, you need to delete the printer using Print
Setup Utility (for Mac OS X 10.3 and 10.4), Print Center
(for Mac OS X 10.2 or below), or Chooser (for Mac
OS 9), and then re-register the printer.
For Mac OS X, start EPSON Status Monitor before
re-registering the printer.
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Correcting USB Problems
If you are having difficulty using printer with a USB connection, see if your problem is listed
below, and take any recommended actions.
USB connections
USB cables or connections can sometimes be the source of USB problems. Try one or
both of these solution.
❏For best results, you should connect the printer directly to the computer’s USB port. If
you must use multiple USB hubs, we recommend that you connect the printer to the
first-tier hub.
Windows operating system
Your computer must be a model pre-installed with Windows XP, XP x64, Me, 98, 2000,
Server 2003, or Server 2003 x64, a model that was pre-installed with Windows 98 and
upgraded to Windows Me, or a model that was pre-installed with Windows Me, 98, 2000,
Server 2003, or Server 2003 x64, and upgraded to Windows XP or XP x64. You may not
be able to install or run the USB printer driver on a computer that does not meet these
specifications or that is not equipped with a built-in USB port.
For details about your computer, contact your dealer.
Printer software installation
Incorrect or incomplete software installation can lead to USB problems. Take note of the
following and perform the recommended checks to ensure proper installation.
Checking printer software installation for Windows XP, XP x64, 2000, Server
2003, or Server 2003 x64
When using Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, you must follow
the steps in the Setup Guide packed with the printer to install the printer software.
Otherwise, Microsoft’s Universal driver may be installed instead. To check if the Universal
driver has been installed, follow the steps below.
1. Open the Printers folder, then right-click the icon of your printer.
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2. Click Printing Preferences on the shortcut menu that appears, then right-click
anywhere in the driver.
If About is displayed in the shortcut menu that appears, click it. If a message box with
the words “Unidrv Printer Driver” appears, you must reinstall the printer software as
described in the Setup Guide. If About is not displayed, the printer software has been
installed correctly.
Note:
For Windows 2000, if the Digital Signature Not Found dialog box appears during the installation
process, click Yes. If you click No, you will have to install the printer software again.
For Windows XP, XP x64, Server 2003, or Server 2003 x64, if the Software Installation dialog box
appears during the installation process, click Continue Anyway. If you click STOP Installation,
you will have to install the printer software again.
Checking printer software in Windows Me or 98
If you canceled the plug-and-play driver installation in Windows Me or 98 before the
procedure was complete, the USB printer device driver or the printer software may be
incorrectly installed. Follow the directions below to ensure that the driver and printer
software are installed correctly.
Note:
The screen shots shown in this section are taken from Windows 98. Windows Me screens may
differ slightly.
1. Access the printer driver, see "Accessing the printer driver" on page 46, then click the
Details tab.
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If EPUSBX: (your printer name) is displayed in the “Print to the following port”
drop-down list, then the USB printer device driver and printer software are installed
correctly. If the correct port is not displayed, proceed to the next step.
2. Right-click the My Computer icon on your desktop, then click Properties.
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3. Click the Device Manager tab.
If your drivers are correctly installed, EPSON USB Printer Devices should appear on
the Device Manager menu.
If EPSON USB Printer Devices does not appear on the Device Manager menu, click the
plus(+) sign beside Other devices to view the installed devices.
If USB Printer or your printer name appears under Other devices, the printer software
is not installed correctly. Proceed to step 5.
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If neither USB Printer nor your printer name appears under Other devices, click
Refresh or unplug the USB cable from the printer, then plug it into the printer again.
Once you’ve confirmed that these items appear, proceed to step 5.
4. Under Other devices, select USB Printer or EPSON AL-CXXXX, click Remove, then
click OK.
When the following dialog box appears, click OK, then click OK to close the System
Properties dialog box.
5. Uninstall the printer software as explained in "Uninstalling the Printer Software" on page
92. Turn the printer off, restart your computer, then reinstall the printer software as
described in the Setup Guide.
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Status and Error Messages
You can see the printer’s status and error messages on the LCD panel. For more
information, see "Status and Error Messages" on page 192.
Canceling Printing
You can cancel printing from your computer by using the printer driver or from the printer’s
control panel.
To cancel a print job before it is sent from your computer, for Windows, see "Canceling
Printing" on page 91 or for Macintosh, see "Canceling Printing" on page 145.
The +Cancel Job button on your printer is the quickest and easiest way to cancel printing.
For instructions, see "Canceling Printing" on page 210.
Printing in the PostScript 3 Mode Problems
The problems listed in this section are those that you may encounter when printing with the
PostScript driver. All procedural instructions refer to the PostScript printer driver.
The printer does not print correctly in the PostScript mode
Cause What to do
The printer’s emulation mode setting is
incorrect.
The printer is set to the Auto mode by default, so that
it can automatically determine the encoding used in
the received print job data and select the
appropriate emulation mode. However, there are
situations where the printer cannot select the correct
emulation mode. In this case, it must be set manually
to PS3.
Set the emulation mode through the SelecType
Emulation menu on the printer. See "Emulation
Menu" on page 173.
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The printer does not print
The printer driver or printer that you need to use does not appear in
the Printer Setup Utility (Mac OS 10.3.x and 10.4.x), Print Center
(Mac OS 10.2.x), or Chooser (Mac OS 9)
The printer’s emulation mode setting for the
interface that you are using is incorrect.
The emulation mode can be set individually for each
interface which receives print job data. Set the
emulation mode for the interface you are using to
PS3.
Set the emulation mode through the SelecType
Emulation menu on the printer. See "Emulation
Menu" on page 173.
Cause What to do
The Print to file check box is selected in the
Print dialog box (except on Mac OS X).
Clear the Print to file check box in the Print dialog
box.
The Save as File check box is selected on the
Output Option sheet in the Print dialog box
(Mac OS X only).
Clear the Save as File check box on the Output
Option sheet in the Print dialog box.
An incorrect printer driver is selected. Make sure that the PostScript printer driver that you
are using to print is selected.
For Mac OS 9 users only
The Unlimited Downloadable Fonts check box
on the PostScript Options setup option page
in the Page Setup dialog box is selected.
Clear the Unlimited Downloadable Fonts check box.
The Emulation menu in the printer’s Control
Panel is set to a mode other than Auto or PS3
for the interface that you are using.
Change the mode setting to either Auto or PS3.
Cause What to do
QuickDraw GX is in use (Mac OS 9). This printer’s driver does not support QuickDraw GX.
Disable QuickDraw GX.
The printer name has been changed. Ask the network administrator for details, then select
the appropriate printer name.
The AppleTalk zone setting is incorrect. Open the Printer Setup Utility (Mac OS 10.3.x and
10.4.x), Print Center (Mac OS 10.2.x), or Chooser
(Mac OS 9), then select the AppleTalk zone that the
printer is connected to.
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The font on the printout is different from that on the screen
The printer fonts cannot be installed
The edges of texts and/or images are not smooth
Cause What to do
The PostScript screen fonts are not installed. The PostScript screen fonts must be installed on the
computer that you are using. Otherwise, the font
that you select is substituted by some other font for
display on the screen.
For Windows users only
The Send TrueType fonts to printer according
to the font Substitution Table setting on the
Fonts sheet of the printer’s Properties dialog
box is turned on, but the TrueType fonts are
not replaced by the printer fonts.
(For Windows Me or 98)
The appropriate substitution fonts are not
correctly specified on the Device Settings
sheet of the printer’s Properties dialog box.
(For Windows XP. XP x64, or 2000)
If the Send TrueType fonts to printer according to the
font Substitution Table setting on the Fonts sheet of
the printer’s Properties dialog box is turned on,
TrueType fonts are replaced by the printer fonts
before they are printed. Specify the appropriate
substitution fonts using the Font Substitution Table.
Specify the appropriate substitution fonts using the
Font Substitution Table.
Cause What to do
The Emulation menu in the printer’s Control
Panel is not set to PS3 for the interface that
you are using.
Change the Emulation menu setting to PS3 for the
interface that you are using, then try reinstalling the
printer fonts again.
Cause What to do
The Print Quality is set to Fast. Change the Print Quality setting to Quality or Super.
The printer does not have sufficient memory. Increase the printer memory.
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The printer does not print normally via the USB interface
The printer does not print normally via the network interface
Cause What to do
For Windows users only
The Data Format setting in the printer’s
Properties is not set to ASCII or TBCP.
The printer cannot print binary data when it is
connected to the computer via the USB interface.
Make sure that the Data Format setting, which is
accessed by clicking Advanced on the PostScript
sheet of the printer’s Properties, is set to ASCII or
TBCP.
If your computer is running Windows XP, XP x64, click
the Device Settings tab in the printer’s Properties,
then click the Output Protocol setting and select
ASCII or TBCP.
For Macintosh users only
The Data Format setting in the printer’s
Properties is not set to ASCII.
The printer cannot print binary data when it is
connected to the computer via the USB interface.
Make sure that the Data Format setting, which is
accessed by clicking Print from the File menu, is set to
ASCII.
Cause What to do
The Data Format setting is different from the
data format setting specified in the
application (except on Mac OS X)
If the file is created in an application that allows you
to change the data format or encoding, such as
Photoshop, make sure that the setting in the
application matches that in the printer driver.
For Windows users only
The computer is connected to the network
using AppleTalk in a Windows 2000
environment, and the Send CTRL+D Before
Each Job or Send CTRL+D After Each Job
setting on the Device Settings sheet of the
printer’s Properties dialog box is set to Yes.
Make sure that both the Send CTRL+D Before Each
Job and Send CTRL+D After Each Job settings are set
to No.
For Windows users only
The print data is too large.
Click Advanced on the PostScript sheet of the
printer’s Properties, then change the Data Format
setting from ASCII data (default) to TBCP (Tagged
binary communications protocol).
When the Binary setting is set to On, TBCP is not
available. Use the Binary protocol. See "PS3 Menu" on
page 184 for details.
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EPSON AcuLaser C3800 User's Guide
An undefined error occurs (Macintosh only)
Insufficient memory to print data (Macintosh only)
For Windows users only
Printing cannot be performed using the
network interface.
Click Advanced on the PostScript sheet of the
printer’s Properties, then change the Data Format
setting from ASCII data (default) to TBCP (Tagged
binary communications protocol).
When the Binary setting is set to On, TBCP is not
available. Use the Binary protocol. See "PS3 Menu" on
page 184 for details.
Cause What to do
The version of the Mac OS that you are using
is unsupported.
This printer’s driver can only be used on Macintosh
computers running Mac OS 9 version 9.1 or later, and
Mac OS X version 10.2.x or later.
Cause What to do
The Macintosh printer driver uses available
memory in the system to process print data.
Try one of the following to free up memory for
printing:
❏Reduce the RAM cache setting in the
Memory control panel (Mac OS 9).
❏Close applications that are not in use.
❏Increase the memory allocation for the
application that you are printing from
(Mac OS 9).
❏Turn off background printing.
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EPSON AcuLaser C3800 User's Guide
Appendix A
Customer Support
Contacting Customer Support
Before Contacting Epson
If your Epson product is not operating properly and you cannot solve the problem using the
troubleshooting information in your product documentation, contact customer support
services for assistance. If customer support for your area is not listed below, contact the
dealer where you purchased your product.
Customer support will be able to help you much more quickly if you give them the following
information:
❏Product serial number
(The serial number label is usually on the back of the product.)
❏Product model
❏Product software version
(Click About, Version Info, or similar button in the product software.)
❏Brand and model of your computer
❏Your computer operating system name and version
❏Names and versions of the software applications you normally use with your product
Help for Users in Australia
Epson Australia wishes to provide you with a high level of customer service. In addition to
your product documentation, we provide the following sources for obtaining information:
Your Dealer
Don’t forget that your dealer can often help identify and resolve problems. The dealer
should always be the first call for advise on problems; they can often solve problems
quickly and easily as well as give advise on the next step to take.
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EPSON AcuLaser C3800 User's Guide
Internet URL http://www.epson.com.au
Access the Epson Australia World Wide Web pages. Worth taking your modem here for the
occasional surf! The site provides a download area for drivers, Epson contact points, new
product information and technical support (e-mail).
Epson Helpdesk
Epson Helpdesk is provided as a final backup to make sure our clients have access to
advice. Operators on the Helpdesk can aid you in installing, configuring and operating your
Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products
and advise where the nearest dealer or service agent is located. Many types of queries are
answered here.
The Helpdesk numbers are:
We encourage you to have all the relevant information on hand when you ring. The more
information you prepare, the faster we can help solve the problem. This information
includes your Epson product documentation, type of computer, operating system,
application programs, and any information you feel is required.
Help for Users in Singapore
Sources of information, support, and services available from Epson Singapore are:
World Wide Web (http://www.epson.com.sg)
Information on product specifications, drivers for download, Frequently Asked Questions
(FAQ), Sales Enquiries, and Technical Support via e-mail are available.
Epson HelpDesk (Phone: (65) 6586 3111)
Our HelpDesk team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem
❏Enquiries on repair service and warranty
Phone: 1300 361 054
Fax: (02) 8899 3789
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EPSON AcuLaser C3800 User's Guide
Help for Users in Thailand
Contact for information, support, and services are:
World Wide Web (http://www.epson.co.th)
Information on product specifications, drivers for download, Frequently Asked Questions
(FAQ), and e-mail are available.
Epson Hotline (Phone: (66)2-670-0333)
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problem
❏Enquiries on repair service and warranty
Help for Users in Vietnam
Contacts for information, support, and services are:
Help for Users in Indonesia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.id)
❏Information on product specifications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Hotline (Phone): 84-8-823-9239
Service Center: 80 Truong Dinh Street, District 1, Hochiminh City Vietnam
Customer Support 284
EPSON AcuLaser C3800 User's Guide
Epson Hotline
❏Sales enquiries and product information
❏Technical support
Epson Service Center
Help for Users in Hong Kong
To obtain technical support as well as other after-sales services, users are welcome to
contact Epson Hong Kong Limited.
Phone (62) 21-572 4350
Fax (62) 21-572 4357
Jakarta Mangga Dua Mall 3rd floor No 3A/B
Jl. Arteri Mangga Dua,
Jakarta
Phone/Fax: (62) 21-62301104
Bandung Lippo Center 8th floor
Jl. Gatot Subroto No.2
Bandung
Phone/Fax: (62) 22-7303766
Surabaya Hitech Mall lt IIB No. 12
Jl. Kusuma Bangsa 116 – 118
Surabaya
Phone: (62) 31-5355035
Fax: (62)31-5477837
Yogyakarta Hotel Natour Garuda
Jl. Malioboro No. 60
Yogyakarta
Phone: (62) 274-565478
Medan Wisma HSBC 4th floor
Jl. Diponegoro No. 11
Medan
Phone/Fax: (62) 61-4516173
Makassar MTC Karebosi Lt. Ill Kav. P7-8
JI. Ahmad Yani No.49
Makassar
Phone: (62)411-350147/411-350148
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EPSON AcuLaser C3800 User's Guide
Internet Home Page
Epson Hong Kong has established a local home page in both Chinese and English on the
Internet to provide users with the following information:
❏Product information
❏Answers to Frequently Asked Questions (FAQs)
❏Latest versions of Epson product drivers
Users can access our World Wide Web home page at:
http://www.epson.com.hk
Technical Support Hotline
You can also contact our technical staff at the following telephone and fax numbers:
Help for Users in Malaysia
Contacts for information, support, and services are:
World Wide Web (http://www.epson.com.my)
❏Information on product specifications, drivers for download
❏Frequently Asked Questions (FAQ), Sales Enquiries, questions through e-mail
Epson Trading (M) Sdn. Bhd.
Head Office.
Phone: (852) 2827-8911
Fax: (852) 2827-4383
Phone: 603-56288288
Fax: 603-56288388/399
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EPSON AcuLaser C3800 User's Guide
Epson Helpdesk
❏Sales enquiries and product information (Infoline)
❏Enquiries on repair services & warranty, product usage and technical support
(Techline)
Help for Users in India
Contacts for information, support, and services are:
World Wide Web (http://www.epson.co.in)
Information on product specifications, drivers for download, and products enquiry are
available.
Epson India Head Office - Bangalore:
Epson India Regional Offices:
Phone: 603-56288222
Phone: 603-56288333
Phone: 30515000
Fax: 30515005/30515078
Mumbai Phone: 28261516-17
Fax: 28257287
Delhi Phone:
26447201/02/03/04/07/09
Fax: 26447205
Chennai Phone: 28203940/41 --
28218658/59
Fax: 28272463
Kolkata Phone: 22831589/90
Fax: 22831591
Hyderabad Phone: 55331738/39
Fax: 55328633
Cochin Phone: 2357638/2356652
Fax: 2357950
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EPSON AcuLaser C3800 User's Guide
Toll Free Telephone Support
To learn more about Epson products or to avail service support, please call 1600 440011.
This is a toll-free number and can be accessed (9 A.M to 9 P.M) anywhere in the country.
Help for Users in the Philippines
To obtain technical support as well as other after sales services, users are welcome to
contact the Epson Philippines Corporation at the telephone and fax numbers and e-mail
address below:
World Wide Web (http://www.epson.com.ph)
Information on product specifications, drivers for download, Frequently Asked Questions
(FAQ), and E-mail Enquiries are available.
Epson Helpdesk (Phone: (63) 2-813-6567)
Our Hotline team can help you with the following over the phone:
❏Sales enquiries and product information
❏Product usage questions or problems
❏Enquiries on repair service and warranty
Pune Phone: 24335460/90 Ext 214
Fax: 24330881
Ahmedabad Phone: 26407176/77
Fax: 26407347
Phone: (63) 2-813-6567
Fax: (63) 2-813-6545
E-mail: epchelpdesk@epc.epson.com.ph
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EPSON AcuLaser C3800 User's Guide
Appendix B
Technical Specifications
Paper
Since the quality of any particular brand or type of paper may be changed by the
manufacturer at any time, Epson cannot guarantee the quality of any type of paper. Always
test samples of paper stock before purchasing large quantities or printing large jobs.
Available paper types
*1 Use recycled paper only under normal temperature and humidity conditions. Poor quality paper may
reduce print quality, or cause paper jams and other problems.
*2 When using extra thick paper, set the Paper Type setting in the printer driver to Extra Thick.
Paper type Description
Plain paper Weight: 60 to 80 g/m² (Recycled paper is acceptable.*1)
Semi-Thick Paper Weight: 81 to 105 g/m² (Recycled paper is acceptable.*1)
Envelopes No paste and no tape. No plastic window. (unless specifically
designed for laser printers.)
Labels The backing sheet should be covered completely, with no
gaps between labels.
Thick paper Weight: 106 to 163 g/m²
Extra thick paper Weight: 164 to 216 g/m²*2
EPSON Color Laser Paper Weight: 82 g/m²
EPSON Color Laser
Transparencies
Weight: 140 g/m²
EPSON Color Laser Coated
Paper
Weight: 103 g/m²
Colored paper Non coated
Paper with letterhead Paper and ink of letterheads must be compatible with laser
printers.
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EPSON AcuLaser C3800 User's Guide
Paper that should not be used
You cannot use the following paper in this printer. It may cause printer damage, paper
jams, and poor print quality:
❏Media meant for other color laser printers, black-and-white laser printers, color copiers,
black-and-white copiers, or ink jet printers
❏Previously printed paper by any other color laser printers, black-and-white laser
printers, color copiers, black-and-white copiers, ink jet printers, or thermal transfer
printers
❏Carbon paper, carbonless paper, thermal-sensitive paper, pressure-sensitive paper,
acid paper, or paper that uses high-temperature-sensitive ink (around 190 °C)
❏Labels that peel easily or labels that do not cover the backing sheet completely
❏Coated paper or special surface-colored paper
❏Paper that has binder holes or is perforated
❏Paper that has glue, staples, paper clips, or tape on it
❏Paper that attracts static electricity
❏Moist or damp paper
❏Paper of uneven thickness
❏Overly thick or thin paper
❏Paper that is too smooth or too rough
❏Paper that is different on the front and back
❏Paper that is folded, curled, wavy, or torn
❏Paper of irregular shape, or paper that does not have right angle corners
Technical Specifications 290
EPSON AcuLaser C3800 User's Guide
Printable area
4-mm minimum margin on all sides. (The printable width should be 207.9 mm or less.)
Note:
❏The printable area varies, depending on the emulation mode in use.
❏When using ESC/Page language, there is 5-mm minimum margin on all sides.
❏The print quality may be irregular depending on the paper you use. Print on one or two sheets
of paper to check the print quality.
Printer
General
Printing method: Laser beam scanning and dry electrophotographic
process
Print Quality: 4800 RIT*1
Resolution: 600 × 600 dpi, 1200 × 1200 dpi
Continuous printing speed*2: A maximum of 25 pages per minute black and white
printing on A4 size paper
A maximum of 20 pages per minute color printing on A4
size paper
Paper feed: Automatic or manual feed
Paper feed alignment: Center alignment for all sizes
Input paper supply:
MP tray: Up to 150 sheets of plain paper (60~105 g/m²)
Up to a 15 mm thick stack of envelopes
Up to 75 sheets of transparencies
Up to a 15 mm thick stack of labels
Standard lower paper cassette: Up to 550 sheets of plain paper (60~105 g/m²)
Paper output: For all paper types and size
Paper output capacity: Up to 250 sheets of plain paper (60~105 g/m²)
Technical Specifications 291
EPSON AcuLaser C3800 User's Guide
*1 Epson AcuLaser Resolution Improvement Technology
*2 Printing speed varies by paper source or other conditions.
Environmental
*The recommended environment is 15 to 28°C (59 to 82°F) and 20 to 70% RH.
Duplex
(models with Duplex Unit only):
Paper Type: Paper Size:
Plain paper,
Semi-Thick paper
A4, B5, A5, Letter (LT),
Executive (EXE),
Government Legal (GLG),
Legal (LGL)
Thick paper A4, B5, A5, Letter (LT),
Executive (EXE),
Government Legal (GLG),
Legal (LGL)
EPSON Color Laser Paper A4
Printer language: ECP/Page printer language
ESC/P 2 24-pin printer emulation (ESC/P 2 mode)
ESC/P 9-pin printer emulation (FX mode)
IBM Proprinter emulation (I239X mode)
Adobe PostScript3 (PS3 mode)
PCL6/PCL5 emulation (PCL mode)
Resident fonts: 84 scalable fonts, and 7 bitmap fonts for ESC/Page
93 scalable fonts, and 7 bitmap PCL5c
17 scalable fonts for PostScript3
RAM: 128 MB, expandable up to 1 GB
Temperature: In use:*5 to 32°C (41 to 90°F)
Not in use: -20 to 40°C (-40 to 104°F)
Humidity: In use:*15 to 85% RH
Not in use: 5 to 85% RH
Altitude: 3,500 meters (11,483 feet) maximum
Technical Specifications 292
EPSON AcuLaser C3800 User's Guide
Mechanical
Electrical
*Values represent power consumption while all operations are completely suspended. Power consumption
varies depending on errors and operating conditions, and whether a type B interface card is installed or a
USB memory is inserted.
Standard and approvals
U.S. model:
Dimensions Height: 508 mm (20.0 in.)
Width: 420 mm (16.5 in.)
Depth: 501 to 575 mm (19.7 to 22.6 in.)
Weight Approx. 27.0 kg (about 59.4 lb) with Duplex Unit
Approx. 26.0 kg (about 57.2 lb) without Duplex Unit
(Excluding consumables and options)
120 V Model
KEAS-1
220-240 V Model
KEBS-1
Rated voltage 110 V-120 V ± 10% 220 V-240 V ± 10%
Rated frequency 50 Hz / 60 Hz ± 3 Hz 50 Hz / 60 Hz ± 3 Hz
Rated current Up to 8 A Up to 4 A
Power
consumption
During
printing
Average
(Color printing)
376 W 361 W
Average (Black
and white printing)
354 W 347 W
MAX 750 W
(with Duplex Unit)
730 W
(without Duplex
Unit)
750 W
(with Duplex Unit)
730 W
(without Duplex
Unit)
During standby mode 82 W 78 W
During sleep mode*Up to 17 W Up to 17 W
Safety UL60950-1
CAN/CSA-C22.2 No.60950-1
EMC FCC Part 15 Subpart B Class B
CAN/CSA-CEI/IEC CISPR 22 Class B
Technical Specifications 293
EPSON AcuLaser C3800 User's Guide
European model:
Australian model:
Laser safety
This printer is certified as a Class 1 laser product under the U.S. Department of Health and
Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. This means that the printer does not produce
hazardous laser radiation.
Since radiation emitted by the laser is completely confined within protective housings and
external covers, the laser beam cannot escape from the machine during any phase of user
operation.
CDRH regulations
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug
Administration implemented regulations for laser products on August 2, 1976. Compliance
is mandatory for products marketed in the United States. The label shown below indicates
compliance with the CDRH regulations and must be attached to laser products marketed
in the United States.
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC
UL60950-1
EN 55022 Class B
EN 55024
EN 61000-3-2
EN 61000-3-3
EMC AS/NZS CISPR22 Class B
Technical Specifications 294
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Interfaces
USB interface
USB 2.0 High Speed mode
Note:
❏Only computers equipped with a USB connector and running Mac OS 9.x or X and Windows
XP, XP x64, Me, 98, 2000, Server 2003, or Server 2003 x64, support the USB interface.
❏Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your
computer to the printer.
❏Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.
❏USB 2.0 can be used with Windows XP, XP x64, 2000, Server 2003, and Server 2003 x64,
operating systems. If your operating system is Windows Me or 98, use a USB 1.1 interface.
Ethernet interface
You can use an IEEE 802.3 100BASE-TX/10 BASE-T straight-through shielded,
twisted-pair interface cable with an RJ45 connector.
Note:
Ethernet Interface may not be available depending on the printer model.
USB Host interface
USB 1.1 (Mass Storage Class)
Note:
Contact your dealer about supported devices.
Technical Specifications 295
EPSON AcuLaser C3800 User's Guide
Options and Consumable Products
Optional paper cassette unit
* This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC.
Product code: C12C802291
Paper size: A4, A5, B5, Letter (LT), Executive (EXE), Legal (LGL), Government Legal
(GLG)
Paper weight: 60 to 105 g/m² (16 to 28 lb)
Paper feed: One paper cassette mounted
Automatic feed delivery system
Cassette capacity up to 550 sheets
Paper types: Plain paper, Semi-Thick paper, EPSON Color Laser Paper
Power supply: DC 24V / 1.0 A and DC 3.3 V / 0.2 A supplied by the printer
Model: KEA-2*
Dimensions and weight:
Height: 138 mm (5.4 in.)
Width: 400 mm (15.7 in.)
Depth: 492 to 568 mm (19.4 to 22.4 in.)
Weight: 7.8 kg (17.2 lb) including cassette
Technical Specifications 296
EPSON AcuLaser C3800 User's Guide
Duplex Unit
*This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC.
Memory modules
Make sure that DIMM you purchase is compatible with EPSON products. For details,
contact the store where you purchased this printer or the EPSON sales company.
Imaging cartridge
Product code: C12C802301
Paper size: A4, A5, B5, Letter (LT), Executive (EXE), Legal (LGL), Government Legal
(GLG)
Paper weight: 64 to 163 g/m² (17 to 43 lb)
Paper feed: Automatic feed delivery system
Paper types: Plain paper, Semi-Thick paper, Thick paper, EPSON Color Laser Paper
Power supply: DC 24V / 1.0 A and DC 3.3 V / 0.2 A supplied by the printer
Model: KEA-3*
Dimensions and weight:
Height: 80 mm (3.1 in.)
Width: 283 mm (11.1 in.)
Depth: 320 mm (12.6 in.)
Weight: 1.1 kg (2.4 lb)
Memory size: 128 MB, 256 MB, or 512 MB
Product code: High Capacity Imaging Cartridge (Yellow) 1124
High Capacity Imaging Cartridge (Magenta) 1125
High Capacity Imaging Cartridge (Cyan) 1126
High Capacity Imaging Cartridge (Black) 1127
Standard Capacity Imaging Cartridge (Yellow) 1128
Standard Capacity Imaging Cartridge (Magenta) 1129
Standard Capacity Imaging Cartridge (Cyan) 1130
Storage temperature: 0 to 35°C (32 to 95°F)
Technical Specifications 297
EPSON AcuLaser C3800 User's Guide
* This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC.
Fuser unit
* This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC.
Transfer unit
* This product conforms to CE marking requirements in accordance with EC Directive 89/336/EEC.
Storage humidity: 15 to 80% RH
Model: High Capacity Imaging Cartridge (Yellow) 1124
High Capacity Imaging Cartridge (Magenta) 1125
High Capacity Imaging Cartridge (Cyan) 1126
High Capacity Imaging Cartridge (Black) 1127
Standard Capacity Imaging Cartridge (Yellow) 1128
Standard Capacity Imaging Cartridge (Magenta) 1129
Standard Capacity Imaging Cartridge (Cyan) 1130
Product code: 3026 (110 - 120 V)
2025 (220 - 240 V)*
Storage temperature: 0 to 35°C (32 to 95°F)
Storage humidity: 15 to 80% RH
Product code: 3024*
Storage temperature: 0 to 35°C (32 to 95°F)
Storage humidity: 15 to 80% RH
Index 298
EPSON AcuLaser C3800 User's Guide
Numerics
1239X menu, 190
A
AUX menu, 181
Available paper, 288
C
Canceling printing, 210, 276
from printer driver (Macintosh), 145
from printer driver (Windows), 91
Color Regist menu, 179
Color registration, 206, 245
Confidential Job menu, 180, 204
Consumables
replacement messages, 228
replacing the fuser unit, 233
replacing the imaging cartridge, 228
replacing the transfer unit, 238
specifications (fuser unit), 297
specifications (imaging cartridge), 296
specifications (transfer unit), 297
Contacting Epson, 281
Control panel, 210
overview, 23
Control panel menus
1239X, 190
about, 165
AUX, 181
color regist, 179
confidential job, 180, 204
document print, 169
emulation, 173
ESCP2, 186
FX, 188
how to access, 165
image print, 171
index print, 169
information, 166
network, 181
panel settings, 165
password config, 185
PCL, 182
printing, 173
PS3, 184
quick print job, 180, 203
reserve job data, 203
reset, 179
setup, 175
tray, 172
USB, 180
USB host, 181
Custom paper size
printer settings, 45
D
Document Print menu, 169
Duplex printing manually (Macintosh), 129
Duplex printing manually (Windows), 52
Duplex Unit
how to install, 215
how to remove, 219
specifications, 296
E
Emulation menu, 173
Envelopes
printer settings, 42
Epson color laser coated paper
printer settings, 42
Epson color laser paper
printer settings, 40
Epson color laser transparencies
printer settings, 40
EPSON Status Monitor
About EPSON Status Monitor (Windows), 81
Accessing EPSON Status Monitor (Macintosh),
139
Accessing EPSON Status Monitor (Windows),
80
Consumables Information (Windows), 83
Index
Index 299
EPSON AcuLaser C3800 User's Guide
Consumables Information Tab (Macintosh), 141
Getting printer simple status (Windows), 81
Getting printer status details (Windows), 82
Installing EPSON Status Monitor (Windows), 77
Job Information (Windows), 84
Job Information Tab (Macintosh), 142
Monitoring Your Printer Using EPSON Status
Monitor (Macintosh), 139
Monitoring Your Printer Using EPSON Status
Monitor (Windows), 77
Notice Settings (Windows), 86
Order Online, 88
Status Tab (Macintosh), 140
Tray Icon Settings, 89
ESCP2 menu, 186
Ethernet, 294
F
Features
Adobe PostScript 3 Mode, 26
High-speed tandem printing engine, 25
PCL Emulation Mode, 26
Pre-defined color settings in printer driver, 25
Resolution Improvement Technology and
Enhanced MicroGray technology, 25
Secure direct printing with USB memory, 26
Toner save mode, 25
Wide variety of fonts, 26
Fuser unit
specifications, 297
FX menu, 188
G
Guides
Font Guide, 20
Network Guide, 20
Online Help, 20
Paper Jam Guide, 20
Setup Guide, 20
User’s Guide, 20
H
Headers and footers
how to use (Macintosh), 126
how to use (Windows), 63
Help
Epson, 281
I
Image Print menu, 171
Imaging cartridge, 228
specifications, 296
Index Print menu, 169
Information menu, 166
Installing options
duplex unit, 215
installing a memory module, 220
installing an interface card, 225
installing the duplex unit, 215
installing the paper cassette unit, 212
interface cards, 225
memory module, 220
paper cassette unit, 211
removing a memory module, 224
removing an interface card, 227
removing the duplex unit, 219
removing the paper cassette unit, 215
Installing the PostScript printer driver for the
network interface (Windows), 154
Installing the PostScript printer driver for the USB
interface (Windows), 152
Interface cards
how to install, 225
how to remove, 227
Interfaces
ethernet, 294
USB, 294
USB Host, 294
L
Labels
printer settings, 43
Loading paper
MP tray, 35
optional paper cassette unit, 36
standard lower cassette, 36
Index 300
EPSON AcuLaser C3800 User's Guide
M
Maintenance
consumables, 228, 233, 238
printer, 242
printer (inside of the printer), 242
Memory module
how to install, 220
how to remove, 224
specifications, 296
MP tray
available paper, 32
loading paper, 35
N
Network menu, 181
O
Optional paper cassette unit
available paper, 33
how to install, 212
how to remove, 215
loading paper, 36
specifications, 295
Options
specifications (duplex unit), 296
specifications (memory module), 296
specifications (optional paper cassette unit), 295
Output tray, 39
Overlay
different printer settings (Windows), 67
how to create (Windows), 64
how to print (Windows), 66
how to use (Windows), 64
P
Paper
available paper, 288
custom size paper, 45
envelopes, 42
Epson color laser coated paper, 42
Epson color laser paper, 40
labels, 43
printable area, 290
thick paper and extra thick paper, 44
transparencies, 40
unavailable paper, 289
Paper jams
how to clear, 247
Paper sources
MP tray, 32
optional paper cassette unit, 33
selecting a paper source (control panel), 34
selecting a paper source (printer driver), 34
standard lower cassette, 33
Password config menu, 185
PCL menu, 182
PCL printer driver
about the PCL Mode, 163
hardware requirements, 163
system requirements, 163
PostScript printer driver
Accessing the PostScript printer driver
(Macintosh), 160
Accessing the PostScript printer driver
(Windows), 155
hardware requirements, 150
Installing the PostScript printer driver for Mac
OS 9 users, 157
Installing the PostScript printer driver for Mac
OS X users, 156
Selecting a printer in a network environment for
Mac OS 9 users, 160
Selecting a printer in a network environment for
Mac OS X users, 158
Selecting the printer when it connected via a
USB connection for Mac OS 9 users, 158
system requirements (Macintosh), 151
system requirements (Windows), 150
PostScript printer driver settings
Making changes to PostScript printer settings
(Macintosh), 161
Making changes to PostScript printer settings
(Windows), 156
Using AppleTalk under Windows 2000, 156
Predefined print settings
Using the predefined settings (Macintosh), 108
Using the predefined settings (Windows), 48
Printer
cleaning, 242
Index 301
EPSON AcuLaser C3800 User's Guide
cleaning (inside of the printer), 242
consumable products, 24
electrical, 292
environmental, 291
general, 290
How to adjust color registration, 206, 245
mechanical, 292
optional products, 24
parts (front view), 21
parts (inside), 22
parts (rear view), 22
standard and approvals, 292
transporting, 244
transporting (long distance), 245
transporting (short distance), 246
Printer driver
About the Printer Software (Macintosh), 106
About the Printer Software (Windows), 46
Accessing the printer driver (Macintosh), 106
Accessing the printer driver (Windows), 46
Uninstalling the printer driver (Windows), 92
Uninstalling the Printer Software (Macintosh),
146
Uninstall the USB device driver (Windows), 94
Printer driver settings
automatically resizing printout (Windows), 57
Canceling Printing (Macintosh), 145
Canceling Printing (Windows), 91
Confidential Job (Macintosh), 137
Confidential job (Windows), 76
Creating an overlay (Windows), 64
customizing print settings (Macintosh), 109
customizing print settings (Windows), 49
Delete the form overlay data on the USB
memory (Windows), 70
different printer settings overlay data (Windows),
67
Duplex printing (Macintosh), 128
Duplex printing (Windows), 51
Making a new watermark (Macintosh), 117
Making a new watermark (Windows), 62
Making Extended Settings (Macintosh), 132
Making Extended settings (Windows), 71
Making Optional settings (Windows), 71
Printing with an overlay (Windows), 66
Printing with storage form overlay (Windows), 69
Printing with the Duplex Unit (Macintosh), 128
Printing with the Duplex Unit (Windows), 51
print layout (Macintosh), 113
print layout (Windows), 59
print quality (Macintosh), 107
print quality (Windows), 47
print settings (Macintosh), 108
print settings (Windows), 48
Register the storage form overlay data on the
USB memory (Windows), 68
Re-Print Job (Macintosh), 134
Re-Print Job (Windows), 73
Reserve Job (Macintosh), 133
Reserve Job (Windows), 72
resizing printout (Macintosh), 111
resizing printout (Windows), 58
saving (Macintosh), 111
saving (Windows), 50
Setting Up the USB Connection (Macintosh),
144
Setting Up the USB connection (Windows), 90
Using an overlay (Windows), 64
Using a watermark (Macintosh), 115
Using a watermark (Windows), 60
Using headers and footers (Macintosh), 126
Using headers and footers (Windows), 63
Using storage form overlay (Windows), 68
Verify Job (Macintosh), 135
Verify job (Windows), 74
Printing directly with a USB memory, 206
Printing menu, 173
Print layout
Modifying the print layout (Macintosh), 113
Modifying the print layout (Windows), 59
Print quality settings
Making the print quality settings (Macintosh),
107
Making the print quality settings (Windows), 47
Problems, solving
contacting Epson, 281
PS3 menu, 184
Q
Quick Print Job menu, 180, 203
Index 302
EPSON AcuLaser C3800 User's Guide
R
Relocating the printer, 244
Reserve job data, 203
Reset menu, 179
Resizing page
Resizing pages by a specified percentage
(Windows), 58
Resizing printouts (Macintosh), 111
To automatically resize pages to fit the output
paper (Windows), 57
S
Saving customized settings
Saving your settings (Macintosh), 111
Saving your settings (Windows), 50
Service, 281
Setup menu, 175
Sharing the printer
For Mac OS 9 users, 148
For Mac OS X users, 147
Installing the printer driver from the CD-ROM
(Windows), 104
Setting up clients (Windows), 100
Setting up your printer as shared printer
(Windows), 96
Sharing the printer (Macintosh), 147
Sharing the printer (Windows), 95
Using an additional driver (Windows), 97
Standard lower cassette
available paper, 33
loading paper, 36
Status and error messages, 192
Status sheet
how to print, 205, 259
Storage from overlay
how to delete (Windows), 70
how to print (Windows), 69
how to register (Windows), 68
how to use (Windows), 68
T
Thick paper and extra thick paper
printer settings, 44
Transfer unit
specifications, 297
Transparencies
printer settings, 40
Transporting the printer (long distance), 245
Transporting the printer (short distance), 246
Tray menu, 172
Troubleshooting, 192, 205, 247, 259, 276
color printing problems, 263
memory problems, 268
operational problems, 259
options, 269
paper handling problems, 269
PostScript 3 mode, 276
print quality problems, 264
USB problems, 271
U
Unavailable paper, 289
USB, 294
USB Host, 294
USB Host menu, 181
USB Memory Print Maker, 31
USB menu, 180
W
Watermark (Macintosh)
how to make, 117
how to use, 115
Watermark (Windows)
how to make, 62
how to use, 60

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