Epson Stylus Color 440 Ink Jet Printer Users Manual User

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EPSON Stylus COLOR 440

Manual

Copyright Notice

All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted

in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior

written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for

use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other

printers.

Neither SEIKO EPSON CORPORATION nor its affiliates shall be liable to the purchaser of this product or

third parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:

accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product,

or (excluding the U.S.) failure to strictly comply with SEIKO EPSON CORPORATION’s operating and

maintenance instructions.

SEIKO EPSON CORPORATION shall not be liable for any damages or problems arising from the use of any

options or any consumable products other than those designated as Original EPSON Products or EPSON

Approved Products by SEIKO EPSON CORPORATION.

EPSON and EPSON Stylus are registered trademarks and Micro Piezo is a trademark of SEIKO EPSON

CORPORATION.

SoundAdvice is a service mark and PhotoEnhance and EPSON FaxAdvice are trademarks of Epson America,

Inc.

General Notice

: Other product names used herein are for identification purposes only and may be trademarks

of their respective owners. EPSON disclaims any and all rights in those marks.

The ENERGY STAR emblem does not represent EPA endorsement of any product or service.

Copyright © 1999 by Epson America, Inc. ESC4400999

9/99

Page 3

FCC Compliance Statement

For United States Users

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful

interference in a residential installation. This equipment generates, uses, and can radiate radio frequency

energy and, if not installed and used in accordance with the instructions, may cause harmful interference to

radio or television reception. However, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause interference to radio and television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the interference by

one or more of the following measures.

◗Reorient or relocate the receiving antenna.

◗Increase the separation between the equipment and receiver.

◗Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

◗Consult the dealer or an experienced radio/TV technician for help.

WARNING

The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC

Certification of this device and may cause interference levels which exceed the limits established by the FCC

for this equipment. It is the responsibility of the user to obtain and use a shielded equipment interface cable

with this device. If this equipment has more than one interface connector, do not leave cables connected to

unused interfaces. Changes or modifications not expressly approved by the manufacturer could void the

user’s authority to operate the equipment.

For Canadian Users

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

Page 4

Contents

Introduction 9

System Requirements 10

How To Use Your Manual 11

Warnings, Cautions, Notes, and Tips 12

ENERGY STAR Compliance 12

Year 2000 Ready 13

Important Safety Instructions 13

Identifying Printer Parts 16

Basic Printing 17

Printing from Windows Applications 17

Setting Printer Options from Windows Applications 18

Setting Default Printer Options 21

Checking Printer Status 25

Page 5

Advanced Printing 28

Using Predefined Advanced Settings 29

Customizing Print Quality and Special Effects 32

Adjusting Color Settings 36

Adjusting Colors in Photos and Scanned Images

(Windows 95, 98, and NT only) 36

Making Custom Color Corrections 38

Selecting Paper Size and Orientation 41

Selecting Print Layout Options 47

Reducing and Enlarging Your Document Size 48

Using Multiple Print Layouts and Page Frames 52

Adding a Watermark 54

Saving Custom Settings 58

Redefining Custom Settings 59

Deleting Custom Settings 60

Page 6

Printing on Special Media 61

Selecting Special Media 62

Media Loading and Handling Guidelines 64

Letterhead, Preprinted Forms, and Legal-size Paper 66

Envelopes 67

EPSON Photo Quality Ink Jet Cards 69

EPSON Ink Jet Paper 69

EPSON Photo Quality Glossy Paper, Film, and

Transparencies 70

EPSON Ink Jet Transparencies 76

EPSON Photo Quality Self Adhesive Sheets 76

EPSON Photo Stickers 77

EPSON Iron-On Cool-Peel Transfer Paper 78

Managing Print Jobs 79

Managing Print Jobs in Windows 95, Windows 98, and

Windows NT 4.0 80

Selecting the Speed & Progress Options 81

Using the Spool Manager 83

Using Status Monitor 2 85

Page 7

Managing Print Jobs in Windows 3.1x 94

Using the Spool Manager 95

Network Printing in Windows 95 and Windows 98 97

Setting Up Your Printer as a Shared Printer 100

Maintenance and Transportation 102

Cleaning the Print Head 103

Using the Head Cleaning Utility 103

Using the Control Panel 105

Examining the Nozzle Check Pattern 106

Replacing an Ink Cartridge 107

Removing an Empty Ink Cartridge 108

Installing the New Cartridge 110

Replacing an Outdated Ink Cartridge 113

Aligning the Print Head 114

Cleaning the Printer 115

Transporting the Printer 116

Page 8

Troubleshooting 117

Diagnosing Problems 118

Checking the Control Panel Lights 119

Running a Printer Check 122

Improving Print Quality 124

Solving Printing Problems 130

Solving Printer Software Problems 134

Fixing Paper Problems 138

Solving Miscellaneous Printout Problems 141

Uninstalling Printer Software 143

Where To Get Help 145

Specifications 147

Glossary 158

Index 163

Page 9

/Introduction

Your EPSON Stylus® COLOR 440 printer is the perfect printer for

small office or home use. You can print anything from reports and

resumes to photos and greeting cards. With resolutions up to 720

by 720 and EPSON’s Micro Piezo™ technology, you get amazingly

realistic photographic images, vivid color graphics, and razor-sharp

black text.

EPSON’s specially formulated ink cartridges and wide variety of ink

jet papers offer the greatest flexibility for getting the results you

want.

This chapter gives you general information about your printer in

these sections:

◗System Requirements

◗How To Use Your Manual

◗ENERGY STAR Compliance

◗Year 2000 Ready

◗Important Safety Instructions

◗Identifying Printer Parts

Introduction Page 10

System Requirements

To use your printer and its software with a PC, your system should

have:

◗Windows® 3.1x, Windows 95, Windows 98, or Windows NT® 4.0

◗An IBM® compatible PC with at least a 486/25 MHz processor

for Windows 95 and Windows NT 4.0; 486/66 MHz processor

for Windows 98; and 386/25 MHz processor for Windows 3.1.

A Pentium® processor or its equivalent is recommended.

◗16MB RAM (32MB recommended)

◗At least 50MB of free hard disk space for storing images

(100MB recommended)

◗VGA or better display adapter and monitor

◗Double-speed CD-ROM drive (quad-speed or faster

recommended)

◗A high-speed, bidirectional, IEEE-1284 compliant parallel cable

(6 to 10 feet long) to connect your computer to the printer. The

cable must have a D-SUB, 25-pin, male connector for your

computer and a 36-pin, Centronics® compatible connector for

the printer.

Introduction Page 11

How To Use Your Manual

This manual contains the following information:

Basic Printing covers the basics of printing with Windows.

Advanced Printing tells you how to print special projects with

custom settings for print quality, color management, and distinctive

layouts.

Printing on Special Media gives guidelines for selecting and using

the right paper or other media for your print job and instructions for

loading it in your printer.

Managing Print Jobs explains how to manage print jobs, check

printer status, and handle network printing.

Maintenance and Transportation gives instructions for replacing ink

cartridges, cleaning and aligning the print heads, and cleaning and

transporting the printer.

Troubleshooting provides solutions for any problems you may have

with your printer software.

Specifications provides the technical details of your printer, ink

cartridges, and EPSON media.

A Glossary and an Index are included at the end of the manual.

Introduction Page 12

Warnings, Cautions, Notes, and Tips

You’ll find this information throughout your manual:

Warnings must be followed carefully to avoid bodily injury.

Cautions must be observed to avoid damage to your equipment.

Notes contain important information about your printer.

Tips contain additional hints for great printing.

ENERGY STAR Compliance

As an ENERGY STAR Partner, EPSON has determined that this

product meets the ENERGY STAR guidelines for energy efficiency.

The EPA ENERGY STAR Office Equipment program is a voluntary

partnership with the computer and office equipment industry to

promote the introduction of energy-efficient personal computers,

monitors, printers, fax machines, and copiers in an effort to reduce

air pollution caused by power generation.

Introduction Page 13

Year 2000 Ready

Your EPSON printer is

Year 2000 Ready

. However, be sure

the other parts of your computer system are also ready for the

year 2000.

Important Safety Instructions

Before using your printer, read the following safety instructions to

make sure you use the printer safely and effectively.

◗Always use the

P power button to turn the printer on or off.

Never use an external switch—such as a power strip—to turn

off the printer.

◗Turn off and unplug the printer before cleaning. Clean with a

damp cloth only. Do not spill liquid on the printer.

◗Do not place the printer on an unstable surface or near a

radiator or heating vent.

◗Do not block or cover the openings in the printer’s cabinet or

insert objects through the slots.

◗Use only the type of power source indicated on the printer’s

label.

◗Connect all equipment to properly grounded power outlets.

Avoid using outlets on the same circuit as photocopiers or air

control systems that regularly switch on and off.

Introduction Page 14

◗Place the printer near a wall outlet where the plug can be easily

unplugged.

Placez l’imprimante près d’une prise de contacte où la fiche

peut être débranchée facilement.

◗Do not let the power cord become damaged or frayed.

◗If you use an extension cord with the printer, make sure the

total ampere rating of the devices plugged into the extension

cord does not exceed the cord’s ampere rating. Also, make

sure the total of all devices plugged into the wall outlet does not

exceed 15 amperes.

◗Except as specifically explained in this

Manual

, do not attempt

to service the printer yourself.

◗Unplug the printer and refer servicing to qualified service

personnel under the following conditions:

If the power cord or plug is damaged; if liquid has entered the

printer; if the printer has been dropped or the cabinet damaged;

if the printer does not operate normally or exhibits a distinct

change in performance. Adjust only those controls that are

covered by the operating instructions.

◗Do not put your hand inside the printer or touch the cartridge

during printing.

◗Under normal circumstances, ink will not come out of the

cartridge. If it does get on your skin, wash it off with soap and

water. If it gets in your eyes, flush them immediately with water.

Introduction Page 15

◗Keep ink cartridges out of the reach of children.

◗Do not dismantle the ink cartridges or try to refill them. This

could result in damage to the print head.

◗Once you install an ink cartridge, do not open the clamp or

remove the cartridge except to replace it with a new one. The

cartridge may become unusable otherwise.

◗Install the ink cartridge immediately after you remove it from its

foil package. Leaving the cartridge unpacked for a long time

before use may result in reduced print quality.

◗Do not use an ink cartridge beyond the date printed on the

cartridge carton. For best results, use up the ink cartridges

within six months of installing them.

◗Do not shake an ink cartridge; this can cause leakage.

◗Always turn the printer off using the

Ppower button. When this

button is pressed, the

Ppower light flashes briefly then goes

out. Do not unplug the printer or turn off the power to the outlet

until the

Ppower light is off.

◗Before transporting the printer, make sure the print head is

capped in the far right position and the ink cartridges are in

place.

Introduction Page 16

Identifying Printer Parts

If you need help identifying the parts of the printer, refer to the

following illustrations:

ink cartridge

clamp

thickness

lever

control panel

sheet

feeder

left edge

guide

output tray extensions

output tray

printer cover

paper support

right edge

guide

Page 17

Basic Printing

It’s easy to print with your new EPSON Stylus COLOR 440. First

set up and install the printer software, following the instructions in

the

Printer Basics

guide. Then read this chapter to learn about:

◗Printing from Windows Applications

◗Checking Printer Status

Printing from Windows Applications

To print from your Windows application, click the print icon or

choose Print from the File menu. You can then choose which

pages to print, the number of copies, and other options. The

settings that describe your print job—whether you want to use color

or black ink, for example—are part of your printer driver software.

The following sections tell you how to set printer options from

Windows applications, how to change the default printer settings,

and how to check your printer’s status.

Basic Printing Page 18

Setting Printer Options from Windows Applications

This section describes the settings you’ll need to make for all your

everyday printouts. See Using Predefined Advanced Settings for

information about special settings like PhotoEnhance3

(PhotoEnhance in Windows 3.1).

Follow these steps to check printer settings from your graphics

application or other Windows software:

1Choose Print, Print Setup, or Page Setup from the File menu.

You see a printing dialog box.

If you choose Print, you first see a Print dialog box that

contains the settings you change most often, including the

number of copies and the pages you want printed.

Note:

The settings you

select through your

application usually

apply only until you

exit that application.

Basic Printing Page 19

2Make sure your EPSON Stylus COLOR 440 printer is selected,

and then click the Printer, Setup, Properties, or Options

button. (You may have to click a sequence of these buttons.)

You see a dialog box like the following:

If you don’t see the dialog box shown above, click the Main tab.

(The Windows 3.1 dialog box is slightly different.)

3Make sure the Mode option is set to Automatic. This lets the

printer software determine the best settings for your print job

and is the easiest way to get good printing results on all types

of paper.

For more information

about printer settings,

click the Help button.

You can right-click

any item on the

screen and then click

What’s This? (Not

available in

Windows 3.1.)

Main

tab

Click for more

information

Note:

Choose Automatic for

your everyday print jobs.

If you want to print a

special job, such as a

photograph on special

paper, choose Custom.

See Using Predefined

Advanced Settings.

Basic Printing Page 20

4Choose the Media Type you want to print on from the following

list. If you are not sure which setting to select, refer to Media

Loading and Handling Guidelines.

◗Plain paper

◗360 dpi Ink Jet Paper

◗Photo Quality Ink Jet Paper

◗Photo Paper

◗Photo Quality Glossy Film

◗Ink Jet Transparencies

Your media choice may restrict the available range of settings

such as print quality or resolution.

5For the Ink setting, choose Color or Black.

6Set the slider in the Mode box to Quality or Speed. This lets

you choose between the highest resolution or the fastest

printing for the media you’re using. (The slider only appears

when Plain paper is selected.)

7If necessary, click the Paper tab and choose your paper size,

number of copies, orientation, and printable area. See

Selecting Paper Size and Orientation for detailed instructions.

8If you’re using Windows 95, Windows 98, or Windows NT 4.0,

click the Layout tab and check the reduce/enlarge

(proportional printing), print layout, and watermark options to

make sure they’re correct for your print job. See Selecting Print

Layout Options for details.

If you’re printing

grayscale images,

choose Black as the

Ink setting for faster

output or choose

Color for higher

quality.

Basic Printing Page 21

9Click OK when you’re finished checking your settings.

10 Click OK or Print in your application’s printing dialog box. You

may need to click a sequence of these buttons, depending on

the application you are using.

While your document is printing, the EPSON Progress Meter

(Windows 95 and Windows 98) or the EPSON Despooler

dialog box (Windows 3.1) appears, showing the printing

progress and the status of your printer. (See Checking Printer

Status for more information.)

Setting Default Printer Options

When you change printer settings through your software

application, the settings apply only to the application you’re using.

To adjust the default settings for all your Windows applications, you

can access the dialog box through the Windows 95, Windows 98,

or Windows NT 4.0 Printers utility or the Windows 3.1 Control

Panel.

Make sure all your software applications are closed before you

start. If not, you’ll have to close and then reopen them to have the

new default settings take effect.

Note:

Some application

settings override

default printer settings

(such as Paper Size

or Orientation), so it’s

a good idea to check

the settings in your

application before you

print.

Basic Printing Page 22

Setting Default Options in Windows 95, Windows 98,

or Windows NT 4.0

Follow these steps:

1Click Start, point to Settings, and then select Printers.

2Right-click the EPSON Stylus COLOR 440 icon in the Printers

window.

3Select Properties (Document Defaults in Windows NT). Then

click the Main tab.

Note:

If you’re printing over

a network, you can

access the default

Windows NT printer

software settings only

if you have the

appropriate network

access privileges,

such as Administrator

or Power User.

Basic Printing Page 23

You see the Main dialog box, as shown below. Any changes

you make will become the default settings for all your

applications and documents. Click OK when finished.

Windows 95, Windows 98, and Windows NT 4.0

Basic Printing Page 24

Setting Default Options in Windows 3.1

1Double-click the Control Panel icon in the Main group.

2Double-click the Printers icon.

3Select EPSON Stylus COLOR 440 from the list of installed

printers and click Setup. You see the dialog box, shown below.

4Make any changes you want to become the default settings for

all your applications and documents, and click OK when you

are finished.

Basic Printing Page 25

Checking Printer Status

While your document is printing, your printer software reports how

the job is doing. See the section for your operating system below.

Windows 95, Windows 98 and Windows NT 4.0

After you send a print job in Windows 95, Windows 98, or Windows

NT 4.0, the Progress Meter dialog box appears on your screen:

The name of the file

you’re printing Click to cancel

printing

Click to view

the Printer

Status Window

This information

appears only if

you installed

Status Monitor 2

and are not

printing over a

network

Pages printed/

pages in job Click to

reprint the

current page

Click to pause

and resume

printing

Basic Printing Page 26

The Progress Meter shows the progress of your print job and the

status of your printer. You can use the buttons to cancel, pause,

and restart your print job, or to reprint a page. You can select

whether to display the Progress Meter dialog box or not; see

Selecting the Speed & Progress Options for instructions.

If you installed Status Monitor 2, you also see information about

how much ink you have left. See Using Status Monitor 2.

Windows 3.1

After you send your print job, the EPSON Despooler dialog box

appears on your screen:

Click to

pause and

resume

printing

Click to

stop

printing

Click to reprint

or requeue a

document

Basic Printing Page 27

This dialog box shows the progress of your print job and the status

of your printer. If you run out of paper while printing, for example,

the Despooler warns you. You can use the buttons to cancel,

pause, and restart your print job, requeue your document for later

printing, or reprint all or part of the document.

Windows NT 4.0

Windows NT 4.0 servers and workstations include a messenger

service to alert you to printer errors or let you know when a print job

is finished. If you have appropriate network access privileges or

you’re controlling printing from the server, you can also cancel,

pause, or restart print jobs and set other options. See your

Windows NT documentation for details.

Page 28

Advanced Printing

When your presentation graphics, photographs, or other projects

have special printing requirements, you can use the custom

settings in your EPSON Stylus COLOR 440 software. You can

choose predefined settings or adjust individual options like

brightness, contrast, sharpness, and halftoning.

Your printer software’s print layout options let you print almost any

size image on your printer, print multiple pages on one sheet of

paper, and add watermarks (not available with Windows 3.1).

This chapter includes the following information:

◗Using Predefined Advanced Settings

◗Customizing Print Quality and Special Effects

◗Adjusting Color Settings

◗Selecting Paper Size and Orientation

◗Selecting Print Layout Options

◗Saving Custom Settings

Advanced Printing Page 29

Using Predefined Advanced Settings

Predefined settings provide an easy way to fine-tune your printer’s

operation for special image types, such as graphics downloaded

from the Internet or images produced by a digital camera. Follow

these steps to print with predefined settings:

1Create your image or document in your application software.

2Access your printer software, as described in Printing from

Windows Applications. You see one of the following dialog

boxes:

Click Custom, then click here

to see a list of project types

Windows 95, 98, NT

Click Advanced, then click here

to see a list of project types

Windows 3.1

Advanced Printing Page 30

3Choose the Media Type you want to print on. (If you’re not sure

which setting to select, see Media Loading and Handling

Guidelines.)

4Choose Color or Black ink.

5Click Custom (in Windows 3.1, click Advanced), and then click

Custom Settings. You see the list of project types.

6Choose the right setting for your project and Media Type

following these guidelines:

◗PhotoEnhance3 (Windows 95, 98, NT) or

PhotoEnhance (Windows 3.1)

For printing images captured using a video camera, digital

camera, or scanner. Produces sharper images and more

vivid colors by automatically adjusting the contrast,

saturation, and brightness. Corrects for overall under- and

over-exposure of the original image.

◗Digital Camera (not available with Windows 3.1)

For printing images taken with a digital camera. Corrects

noise or other flaws common to digital camera images.

◗Text/Graph

For printing graphics-intensive documents like presentation

pages with charts and graphs. Intensifies colors and

lightens the midtones and highlights.

◗Economy

For rough drafts of text only. Saves ink (only available when

you set Media Type to Plain paper).

Note:

Choose your Media

Type and Ink settings

before you select a

project from the

Custom Settings list.

Some settings may not

be available with the

Media Type or Ink

setting you choose.

Printing with Advanced

Photo, PhotoEnhance,

or PhotoEnhance3

may take longer,

depending on your

computer system and

image.

Advanced Printing Page 31

◗ICM (Windows 95 and Windows 98 only)

For printing documents created in an ICM compatible

application. If you’re using an ICM compatible monitor,

adjusts colors to closely match the screen color.

◗sRGB (recommended for Windows 98 only)

For printing documents created in an sRGB compatible

application using sRGB colors, such as those designed for

the World Wide Web. First set up your sRGB compatible

devices (such as your monitor and printer) to use an sRGB

color profile; see your Windows 98 online help for details.

7Click the Paper tab and Layout tab (not available on

Windows 3.1) to check or change any necessary settings, as

described in Selecting Paper Size and Orientation and

Selecting Print Layout Options.

8When you’re finished, click OK. Then click any other buttons

that your application uses for printing.

Advanced Printing Page 32

Customizing Print Quality and Special

Effects

Your printer software automatically selects the best settings for the

Media Type you choose. However, if you need maximum control

over your project, or you want to experiment with special effects,

you can adjust individual settings. For example, you can adjust the

resolution, or print quality, of your printout. Follow these steps:

1Create your image or document in your application software.

2Access the printer software, as described in Printing from

Windows Applications.

3On the Main dialog box, click Custom and then click the

Advanced button. (In Windows 3.1, click Advanced, then click

the More Settings button.)

After you customize

your print settings for

a special project, you

can save them as a

group. Then you can

reuse them whenever

you print a similar

project. See Saving

Custom Settings for

instructions.

Advanced Printing Page 33

You see the Advanced dialog box:

4Choose the Media Type and Ink settings you want to use,

following the guidelines in Selecting Special Media.

Windows 95, 98, NT

Click here to change

your Print Quality

(resolution) after you

select Media Type.

Some of these options

are automatically set

or disabled by other

settings you choose.

Click here to select

the Media Type.

Cli

c

k

h

ere to c

h

ange

your Print Quality

(resolution) after you

select Media Type.

Some of these options

are automatically set

or disabled by other

settings you choose.

Windows 3.1

Click here to select

the Media Type.

Advanced Printing Page 34

5Choose one of the following Print Quality options:

◗Economy

For low-resolution rough drafts on plain paper. Saves ink.

◗Normal - 360 dpi

For most documents on plain paper, transparencies, or

360 dpi Ink Jet Paper.

◗Fine - 720 dpi

For high-resolution output on plain paper, Photo Paper, or

Photo Quality Ink Jet Paper.

6Choose one of the following Halftoning options:

◗No Halftoning

For printing black text only.

◗Error Diffusion

For printing photographic or video/digital camera images.

Blends each color dot with the dots around it.

◗Fine Dithering

For printing graphs or other images that require precise,

solid areas of bright colors.

Note:

You may not see

certain Print Quality

settings, since

available settings are

limited by your Media

Type. Always select

Media Type before

you choose Print

Quality.

You may also find that

other options don’t

appear on your

screen. For example,

in Custom mode, No

Halftoning is available

only when you select

Black as the Ink

setting.

Advanced Printing Page 35

7Choose any of the following print options:

◗MicroWeave

For improved print quality. Always use for color printing.

Prints graphic data in finer increments to eliminate

unwanted banding effects (light horizontal lines).

◗High Speed

For fast, bidirectional printing at lower resolution.

◗Flip Horizontal

Prints a mirror image of your document. Use for printing with

iron-on transfer paper so your ironed-on printout will read

correctly.

◗Finest Detail

For printing text, graphics, and line art with very sharp

edges. Slows print speed and increases your system

memory requirements.

8Click OK if you’re ready to return to the Main dialog box, or see

Adjusting Color Settings if you want to adjust your document’s

color settings.

If vertical lines in your

printout are

misaligned when you

use the High Speed

setting, you may need

to turn it off or align

the print heads. See

Aligning the Print

Head for instructions.

Advanced Printing Page 36

Adjusting Color Settings

Generally, you won’t need to adjust color settings since the printer

software automatically detects appropriate settings for your Media

Type and project (see Using Predefined Advanced Settings).

However, if you want to experiment with color, your software

provides a range of options. For example, you can increase or

decrease the amount of a specific color, apply a sepia tone to a

photograph for an old-fashioned look, or correct the imperfections

often found in a digital camera image.

Adjusting Colors in Photos and Scanned Images

(Windows 95, 98, and NT only)

The EPSON Stylus COLOR 440 makes it easy to increase color

saturation and contrast and improve detail in your photographs and

scanned images.

Follow these steps:

1Access the printer software as described in Printing from

Windows Applications. If necessary, click the Main tab.

Before adjusting the

colors in a photograph,

try printing on better

quality paper. Colors

appear truer on photo

quality paper than on

plain paper. Check the

Media Pack that came

with your printer for

paper samples.

Note:

If you’re running

Windows 3.1, use

PhotoEnhance to

optimize your

photographs and

scanned images. See

Using Predefined

Advanced Settings.

Advanced Printing Page 37

2Click Custom, then select either PhotoEnhance3 or Digital

Camera in the Custom Settings list box.

3Click the Advanced button.

You see the Advanced dialog box. The Color Management

section on the right side of the dialog box appears:

You can also display this screen by selecting the

PhotoEnhance3 radio button shown above.

Note:

If your Color

Management section

looks different,

make sure the

PhotoEnhance3 radio

button is selected.

Click to select

a Tone setting,

if necessary

Click to turn on

Digital Camera

Correction or

Sharpness

Windows 95, 98, NT

Advanced Printing Page 38

4Customize your image using these settings (some settings may

be preselected, depending on what you selected in step 2):

◗Select a Tone setting for your image: Normal for standard

tones, Hard for high contrast, or Sepia for an old-fashioned

photo look.

◗Turn on Digital Camera Correction to correct noise or

other flaws common to digital camera images.

◗Select Sharpness to sharpen the image, especially the

edges.

5Click OK to return to the Main dialog box.

Making Custom Color Corrections

Follow these steps to customize your colors:

1Access the printer software as described in Printing from

Windows Applications. If necessary, click the Main tab.

2Click Custom. (In Windows 3.1, click Advanced.)

3In the Custom Settings list box, select Custom Settings (not

available for Windows 3.1), Text/Graph, or Economy,

depending on the document you’re printing. See Using

Predefined Advanced Settings for information about the

Custom Settings list box.

4Click the Advanced button. (In Windows 3.1, click the More

Settings button.)

Advanced Printing Page 39

You see the Advanced dialog box. The Color Management

section appears:

You can also display this screen by selecting the Color

Adjustment radio button shown above.

Note:

If your Color

Management section

looks different, make

sure the Color

Adjustment radio

button is selected.

Not available with

Windows 3.1

Advanced Printing Page 40

5Choose one of the following Color Adjustment Modes:

◗Automatic

Analyzes the color information in your project and optimizes

color correction accordingly.

◗Photo-realistic

For printing color photographs.

◗Vivid

For printing graphics-intensive documents like presentation

pages with charts and graphs. Intensifies colors and

lightens the midtones and highlights.

◗No Color Adjustment

Disables the color adjustment features of the printer

software so you can use a stand-alone color management

utility.

6If you want to specify individual color correction values, use the

sliders to increase (drag right) or decrease (drag left) the

settings listed below.

◗Brightness

Makes your image lighter or darker.

◗Contrast

Increases or decreases the difference between the bright or

dark parts of an image.

◗Saturation

Makes colors more vivid or less vivid.

Advanced Printing Page 41

◗Cyan, Magenta, Yellow

Increases or decreases the amount of the three ink colors

that combine to make a full-color picture. Use these sliders

to fine-tune the color balance in your printout.

7Click OK to return to the Main dialog box.

Selecting Paper Size and Orientation

Your printer can print on paper up to 9.5 inches wide and up to

44 inches long in either portrait or landscape orientation. If you print

multi-page documents or multiple copies of documents, you can

print the pages collated and in reverse order. You can even rotate

the printed document by 180 degrees to make it closer to the

bottom of the paper (not available with Windows 3.1).

Follow these steps to select paper options on the Paper tab:

1Create your image or document in your application software.

2Access the printer software, as described in Printing from

Windows Applications.

Advanced Printing Page 42

3Click the Paper tab. You see the Paper dialog box:

4Click the Paper Size drop-down list to select the size of paper

you loaded in the printer.

Printer graphic

reflects changes to

Orientation and

Printable Area

settings.

Click to select

your Paper Size.

Page graphics

change to show

Collate and

Reverse Order

settings.

Rotate by 180° is

not available with

Windows 3.1.

Advanced Printing Page 43

Sizes marked with an asterisk (*) are not available with

Windows 3.1. These sizes are larger than you can load in the

printer and can be used only with the Reduce/Enlarge setting

on the Layout tab; see Reducing and Enlarging Your Document

Size for more information.

5If you did not or cannot select the number of copies you want to

print in your application program’s Print dialog box, choose the

number (from 1 to 9999) in the Copies box. If you select the

number of copies here you don’t need to select the number

of copies in your application’s Print dialog box.

6If you’re printing multiple copies of a multi-page document and

you want the copies printed in sets, click the Collate checkbox.

The page graphics change to show collated documents.

A4 210 × 297 mm

B5 182 × 257 mm

A5 148 × 210 mm

Letter 8 1/2 × 11 in

Legal 8 1/2 × 14 in

Executive 7 1/4 × 10 1/2 in

Half Letter 5 1/2 × 8 1/2 in

A6 Index card 105 × 148 mm

Index card 5 × 8 in

Index card 8 × 10 in

Envelope #10 4 1/8 × 9 1/2 in

Envelope DL 110 × 220 mm

Envelope C6 114 × 162 mm

Envelope 132 × 220 mm

Photo Paper 4 × 6 in

Panoramic 210 × 594 mm

B4 257 × 364 mm *

US B 11 × 17 in *

A3 297 × 420 mm *

Super A3/B 329 × 483 mm *

B3 364 × 514 mm *

A2 420 × 594 mm *

US C 17 × 22 in *

User Defined (See Creating

User Defined Paper Sizes for

instructions.)

Note:

If you select one of

the paper sizes

marked with an

asterisk (*), you may

see a dialog box

asking you to select a

paper size that fits

your printer. See

Reducing and

Enlarging Your

Document Size for

more information.

Advanced Printing Page 44

7If you’re printing a multi-page document and want the last page

printed first so the pages come out without needing to be

reordered, click the Reverse Order checkbox. The page

graphics change to show later pages printing first.

8Select the direction of printing on the page using the

Orientation options. To print your document oriented as shown

in one of the following printer graphics, select the options listed

below it.

Note:

The Rotate by 180°

setting lets you print

the opposite portion

of a document first,

with a bottom margin

as small as 0.12 inch

(3 mm) and a top

margin as small as

0.55 inch (14 mm).

This option is not

available with

Windows 3.1.

Portrait orientation Landscape orientation

Portrait orientation

Rotate by 180°

Landscape orientation

Rotate by 180°

Advanced Printing Page 45

9The Standard Printable Area setting uses a minimum bottom

margin of 0.55 inch (14 mm). To decrease the minimum bottom

margin to 0.12 inch (3 mm), set the Printable Area setting to

Maximum. To center your document on the page using either

setting, select the Centered checkbox.

10 Click a tab for the settings you want to check or change next, or

click OK to print your document.

Creating User Defined Paper Sizes

You can create up to 10 custom paper sizes (only one in

Windows 3.1) and add them to the Paper Size list using the User

Defined option. This is useful if you’re printing a custom size

document, such as a banner. You can select any width from 3.5 to

9.5 inches, and any height (length) from 3.5 to 44 inches.

Follow these steps to create a custom paper size with the User

Defined option:

1Follow the steps in Printing from Windows Applications to

access the printer software, then click the Paper tab.

2Click the Paper Size list and scroll to the bottom of it using the

arrows or scroll bar.

3Click the User Defined option.

Note:

When Maximum

Printable Area is

selected, print quality

may decrease in the

extended bottom

margin.

Advanced Printing Page 46

You see one of the following dialog boxes:

4 Windows 95, Windows 98, or Windows NT

Type a name (up to 24 characters) for your custom paper size

in the Paper Size Name field. Then select a Paper Width and

Paper Height for the paper. When you’re finished, click Save.

The paper size name appears in the Paper Size list. Add more

sizes if you want, and click OK when you’re done.

Windows 3.1

You can create only one User Defined paper size. Type the

width in the Paper Width field and the length in the Paper

Height field. Then click OK.

5You see the Paper tab again. The paper size name you defined

is added to the Paper Size list and selected as the current

setting. (In Windows 3.1, the setting is named User Defined.)

Windows 3.1

Windows 95, 98, NT

Note:

In Windows 95, 98,

and NT, the Paper

Width and Paper

Height units are in

hundredth of an

inch (or centimeter)

increments. For

example, 850

equals 8.50 inches.

Advanced Printing Page 47

To change or delete a custom paper size:

◗Windows 95, Windows 98, or Windows NT

Click User Defined in the Paper Size list. Then, on the User

Defined Paper Size dialog box, select the custom paper

name in the Paper Size list and change the Paper Width,

Paper Height, and/or Unit settings as necessary, or click

Delete. Click OK when you’re done.

◗Windows 3.1

You can change the custom paper size, but cannot delete it.

Click User Defined in the Paper Size list. Then, on the User

Defined Paper Size dialog box, change the Paper Width

and Paper Height settings as necessary. Click OK when

you’re done.

Selecting Print Layout Options

Your printer software lets you reduce or enlarge almost any size

document to print on your printer. You can also select options to

proof multiple pages (with or without page frames) on one sheet of

paper and add a predefined or custom watermark.

Follow the steps in these sections to use options on the Layout tab:

◗Reducing and Enlarging Your Document Size

◗Using Multiple Print Layouts and Page Frames

◗Adding a Watermark

Note:

Layout options are not

available when you’re

using Windows 3.1.

Advanced Printing Page 48

Reducing and Enlarging Your Document Size

When you want to make the printed size of a document different

from its actual size, you can use your printer software’s

Reduce/Enlarge settings. You can make the document fit into the

printable area on a selected paper size or you can choose to

reduce or enlarge it to a selected percentage.

Follow these steps to reduce or enlarge your document size:

1Follow the steps in Printing from Windows Applications to

access the printer software, then click the Paper tab.

2Click the Paper Size list and select the actual size of the

document you want to print.

For example, if your document size is 11 × 22 inches, select

US C 17 × 22 in. This paper size is too large to fit in your

printer, so you’ll need to proportion it to fit on a smaller paper

size (by reducing the document size). If your document size is

5 × 8 inches, but you want it to fit in the maximum area on

Letter-size paper, you’ll need to proportion it to fit on a larger

paper size (by enlarging the document size).

3If the Paper Size setting you selected for your document is

within the maximum paper size that can fit on your printer, but

you want to enlarge or reduce the document, you need to

select the reduction/enlargement manually. Go to step 5.

Advanced Printing Page 49

4If the Paper Size setting you

selected is larger than the

maximum size that can be

printed on your printer, you see

the following dialog box:

In the Output Paper list, select

the actual size of the paper

loaded in the printer and click

OK. This automatically turns on the Fit to Page setting so your

document fits into the printable area on the output paper.

The selected Paper Size, reduction percentage, and Output

Paper settings now appear on the printer graphic. If you want

to adjust the proportions or sizes, go to step 5. If you’re ready to

print, go to step 7.

Paper Size setting

reduction percentage

Output Paper setting

Advanced Printing Page 50

5Click the Layout tab. You see the Layout dialog box:

Reduce/Enlarge

settings

Not available with

Windows 3.1

Advanced Printing Page 51

6Select one of the following Reduce/Enlarge settings:

◗Select Normal to set the print proportion to 100%.

◗Select Fit to Page to automatically reduce or enlarge the

document to fit on the paper size loaded in the printer. The

Paper Size option beneath the Fit to Page setting becomes

active; select the size of paper loaded in the printer.

◗Select Custom, then select a percentage (10% to 400%) in

the Scale to: field to reduce or enlarge the document by a

specific amount.

7If you’re finished selecting Layout options, click OK.

If you want to select more options, see Using Multiple Print

Layouts and Page Frames.

Note:

If you previously

selected a Paper Size

setting that is larger than

the maximum paper size

for your printer and then

choose Normal, the

printer software changes

the Paper Size to

Letter 8 1/2 × 11 in.

Select Fit to

Page, then

select the size of

paper loaded in

the printer here

Advanced Printing Page 52

Using Multiple Print Layouts and Page Frames

If you’re printing a multiple page document, but you want a quick

proof of the images on each page printed on one piece of paper,

you can select Print Layout options in the printer software. You can

choose the way the pages are placed on the paper and add a lined

frame to each page, if you want.

Follow these steps to use the Print Layout options:

1To print multiple pages of your document on one sheet of

paper, select either the 2 Pages or 4 Pages radio button.

Note:

Layout options are not

available when you’re

using Windows 3.1.

Click a button to

select a multiple

page print layout

Advanced Printing Page 53

2If the page order of the layout shown in the printer graphic is

how you want your document printed, go to step 3.

To change the page order, click the Page Order button. You

see the Layout dialog box. Select the page order you want to

use and click OK to return to the Layout dialog box.

3If you want to frame each page’s contents with a black line, one

dot wide, click the Print page frames checkbox.

4If you’re finished selecting Layout options, click OK.

Click the Page

Order button to

change page

order

Current

page order

appears

here

Advanced Printing Page 54

Adding a Watermark

You can add a watermark to each page in your document to

indicate how the document should be handled. For example, you

can add “Confidential” to documents you don’t want distributed to

other people. Or you can add a custom bitmap of your company

logo so your document looks like printed letterhead.

Follow these steps to add a watermark:

1Follow the steps in Printing from Windows Applications to

access the printer software, then click the Layout tab.

2To select a watermark, click in the WaterMark drop-down list.

Then highlight one of the following predefined watermarks:

To turn off your watermark, select None from the drop-down

list.

Confidential

Draft

Urgent

Priority

Hot

Do Not Copy

For Your Eyes Only

Review Copy

Top Secret

Duplicate

Note:

To add a custom

watermark, you must

first create the

watermark as a

bitmap in an

application program

that can create

bitmap files. See

your application’s

documentation for

instructions.

If you selected a

multiple page print

layout option as

described in Using

Multiple Print Layouts

and Page Frames, your

watermark will appear

on each page in the

layout.

WaterMark

drop-down list

Advanced Printing Page 55

3To change the watermark or specify how it appears, click the

Settings button. You see the following dialog box:

If you want to use a bitmap file to create a custom watermark,

continue with step 4. Otherwise, go to step 5.

Click here to select a

predefined watermark

Click here to load a

custom watermark

you’ve created

Specify how you want

your watermark to

appear using these

options

See how

your

selections

will look in

the Layout

graphic

shown here

Advanced Printing Page 56

4To load a custom watermark you’ve created as a bitmap in an

application program, click the User Defined button. You see

the following dialog box:

Click the Browse button. You see the Select a bitmap File

dialog box. Navigate to the folder containing the bitmap file you

want to use, select the file, and click OK. The path to your

bitmap file appears in the File Name field.

Type a name for the custom watermark (up to 19 characters

long) in the Watermark field. Click the Save button to add it to

the list, then click OK.

The custom watermark now appears as the selected watermark

in the Watermark Settings dialog box and is shown in the

Layout graphic.

Click Browse to select your

bitmap file

Then type a name for your

custom watermark here

and click Save

Note:

You can create up

to 10 custom

watermarks. In

Windows 95 and

Windows 98, you can

use any bitmap file up

to 15MB in size. With

Windows NT, the file

can be any size.

To delete a custom

watermark you’ve

added to the list, click

the User Defined

button. Then select

the watermark and

click Delete. Click OK

to close the dialog

box.

Advanced Printing Page 57

5Select the way you want the watermark to appear by choosing

the following options. The on-screen graphic changes to reflect

all the settings you choose.

◗Position selects where you want the watermark to appear

on your page: Center, Top-Left, Top-Center, Top-Right,

Left, Right, Bottom-Left, Bottom-Center, or

Bottom-Right.

◗Size adjusts the size of the watermark, either larger or

smaller, as you move the slide bar.

◗Color lets you choose a color for your predefined

watermark: Red, Black, Blue, Aqua, Lime, Fuchsia, or

Yellow. You cannot select a color for a custom watermark;

it is printed in its original colors.

◗Intensity sets the lightness or darkness of the watermark

(from 5% to 100%) based on where you move the slide bar.

6Click OK to accept the settings and return to the Layout dialog

box.

7If you’re finished changing Layout options, click OK to close

the Layout dialog box. Your changes are applied to the current

print job.

If you want to save your settings as a group to use with future

print jobs, continue with Saving Custom Settings.

Note:

If your monitor

displays only 16

colors, the Intensity

adjustments are not

shown in the Layout

graphic. If you choose

the No Halftoning

setting, the Intensity

setting does not

determine how your

watermark is printed.

Advanced Printing Page 58

Saving Custom Settings

After you’ve fine-tuned your printer settings for a special project,

you can save the settings as a group. Then you can quickly reuse

them the next time you print a similar project.

You can save advanced settings changes, but you can also save

more basic settings, such as changes you make on the Paper or

Layout tabs. You can save up to 10 groups of settings. Follow these

steps:

1Customize your printer settings, then access the Advanced

dialog box, as described in Customizing Print Quality and

Special Effects. (In Windows 3.1, access the Main dialog box,

as described in Printing from Windows Applications.)

2Click the Save Settings button. You see this dialog box:

Advanced Printing Page 59

3Type a unique name for your settings (up to 16 characters) and

click the Save button.

4Click OK to close the Advanced dialog box (not necessary with

Windows 3.1).

The name you choose will now be available in the Custom Settings

list on the Main dialog box. To use the settings, click Custom (in

Windows 3.1, click Advanced). Then select the name of your

settings group in the Custom Settings list.

To redefine or delete your custom settings, see Redefining Custom

Settings or Deleting Custom Settings.

Redefining Custom Settings

To change the options in a customized settings group but keep the

same name for it, follow these steps:

1From the Main dialog box, click Custom (in Windows 3.1, click

Advanced). Then select the name of the custom settings group

you want to redefine in the Custom Settings list.

2Click the Advanced button (in Windows 3.1, click the More

Settings button) and change the printer settings as necessary.

(If you change the Media Type and Ink settings, the custom

settings group name reverts to Custom Settings; this doesn’t

affect your customized setting, but you need to reselect the

name in step 4.)

Advanced Printing Page 60

3Click Save Settings. (In Windows 3.1, click OK, then click

Save Settings on the Main dialog box.)

4Select the name of the custom settings group you’re redefining

in the Custom Settings dialog box.

5Click Save. You see a message asking if you want to overwrite

the previous settings. Click OK to save your redefined settings.

(Click Cancel to cancel your changes.)

Deleting Custom Settings

1From the Main dialog box, click Custom, then click the

Advanced button. Click Save Settings on the Advanced dialog

box. (In Windows 3.1, click Save Settings on the main printer

settings dialog box.)

2Select the custom settings group in the Custom Settings box,

and click Delete. Then click OK to confirm the deletion. (You

cannot delete any of the predefined document types.)

Page 61

Printing on Special Media

Your EPSON Stylus COLOR 440 lets you print on just about any

kind of paper you want to use. You can get great results printing on

various sizes of plain paper, letterhead, and envelopes. You’ll get

even better results with specially coated ink jet paper.

For the best output, use EPSON’s photo-quality paper: ink jet

paper, glossy paper, glossy film, note cards, and photo paper. For

special projects, you can use a variety of EPSON media designed

for ink jet printers, ranging from transparencies to iron-on transfer

paper.

This chapter covers the following:

◗Selecting Special Media

◗Media Loading and Handling Guidelines

Printing on Special Media Page 62

Selecting Special Media

When you print on special media, you need to choose the correct

Media Type and Paper Size settings in your printer software. The

table below lists the available EPSON media and the corresponding

Media Type setting for each one.

Media name Size Part number Media Type setting

EPSON 360 dpi Ink Jet Paper Letter

A4 S041060

S041059 360 dpi Ink Jet Paper

EPSON Iron-On Cool Peel

Transfer Paper Letter S041153 (10 sheets)

S041155 (50 sheets)

EPSON High Quality Ink Jet

Paper Letter

A4 S041111

S041117 Photo Quality Ink Jet

Paper

EPSON Photo Quality Ink Jet

Paper Letter

A4

Legal

S041062

S041061

S041067/S041048

EPSON Photo Quality Ink Jet

Cards A61

8 × 10 inches S041054

S041122

EPSON Photo Quality Self

Adhesive Sheets A4 S041106

Printing on Special Media Page 63

1 A6 paper size is 4.1 × 5.8 inches.

To order EPSON media, contact your dealer, call EPSON

Accessories at (800) 873-7766, or visit our web site at

www.epsonsupplies.com (U.S. only). In Canada, please call

(800) 873-7766 for dealer referral.

EPSON Photo Quality Glossy

Paper Letter

A4 S041124

S041126 Photo Paper

EPSON Photo Paper 4 × 6 inches

Letter

A4

Panoramic

S041134

S041141

S041140

S041145

EPSON Photo Quality Glossy

Film Letter

A4

A61

S041072

S041071

S041107

Photo Quality

Glossy Film

EPSON Photo Stickers Kit

(CD-ROM and sticker sheets)

EPSON Photo Stickers

(refill, sticker sheets only)

A61

A61

S041144-KIT

S041144

EPSON Ink Jet Transparencies Letter

A4 S041064

S041063 Ink Jet

Transparencies

Media name Size Part number Media Type setting

Printing on Special Media Page 64

Media Loading and Handling Guidelines

The type of paper or other media you use is one of the most

important factors in determining the quality of your printed output.

The following tips will help you get the best results on any type of

paper or other media.

◗Be sure to load the printable (whiter) side of the media face up

in the sheet feeder.

◗You can load paper up to the arrow mark on the left edge

guide.

◗Always handle sheets by the edges, and don’t touch the

printable surface.

◗In addition to the Media Type option, remember to select the

correct Paper Size for your media on the Paper menu.

◗If the special media has protective sheets between the sheets

of media, be sure to remove the protective sheets before

printing.

◗For most types of paper, set the thickness lever to the 0

position.

Caution:

Don’t use the

cleaning sheets that

may be included

with your special

media; they may

damage the printer.

Printing on Special Media Page 65

◗Set the thickness lever to the + position when you print on

envelopes or if ink smears when you print on other thick media.

Open the printer cover and position the lever as shown below.

Then close the cover and print. (Make sure you return the lever

to the 0 position before you print on regular media.)

◗Use ink jet papers within one year of purchase. Use glossy

media and transparencies within six months. Return unused

sheets and envelopes to their original packages as soon as

possible. See Paper for more media storage information.

◗If paper is curled, make sure to flatten it or curl it slightly in the

opposite direction before loading. Printing on curled paper may

result in a smeared printout, especially if you select Maximum

as the Printable Area setting.

Printing on Special Media Page 66

◗Some media require additional loading instructions. See the

following sections for more information about printing on these

media:

◗Letterhead, Preprinted Forms, and Legal-size Paper

◗Envelopes

◗EPSON Photo Quality Ink Jet Cards

◗EPSON Ink Jet Paper

◗EPSON Photo Quality Glossy Paper, Film, and

Transparencies

◗EPSON Photo Paper

◗EPSON Photo Quality Self Adhesive Sheets

◗EPSON Photo Stickers

◗EPSON Iron-On Cool-Peel Transfer Paper

Letterhead, Preprinted Forms, and Legal-size Paper

Load the top edge first. When you load legal-size paper, pull up the

paper support extension and both output tray extensions. Load a

maximum of 100 sheets.

Printing on Special Media Page 67

Envelopes

You can load up to 10 envelopes flap edge first, with the printable

side up, as shown below:

Select Plain paper as the Media Type and choose the correct

envelope size as the Paper Size setting in the printer software.

Note:

If the stack of

envelopes is more

than 0.4-inch (10 mm)

thick, press each

envelope flat before

stacking it or load one

envelope at a time.

Printing on Special Media Page 68

If ink smears when you print on envelopes or other thick media, set

the paper thickness lever to the + position, as shown below.

(Return to the 0 position before printing on other media.)

Printing on Special Media Page 69

EPSON Photo Quality Ink Jet Cards

Use these cards to print photos or postcards.

You can load up to 30 cards at a time. Always place the included

support sheet under the cards. Be sure the cards are against the

right edge guide and the left edge guide is against the left edge of

the cards.

When you’re ready to print, use your software to set the Paper Size

option for the size card you’re using and set the Media Type to

Photo Quality Ink Jet Paper.

If ink smears on the cards, set the thickness lever to the + position

before printing, as shown on the preceding page.

EPSON Ink Jet Paper

Load up to 65 letter size or 25 legal size sheets.

For EPSON 360 dpi Ink Jet Paper, select 360 dpi Ink Jet Paper as

the Media Type.

For EPSON Photo Quality Ink Jet Paper, select Photo Quality Ink

Jet Paper as the Media Type.

Printing on Special Media Page 70

EPSON Photo Quality Glossy Paper, Film, and

Transparencies

Before you load glossy film or transparencies, put a support sheet

(packed with the media) or a plain paper sheet beneath the stack.

(Don’t use a support sheet with Photo Quality Glossy Paper.)

Load up to 20 sheets of glossy paper or glossy film, or up to 30

transparencies.

For Photo Quality Glossy Film, you may get better results by

loading one sheet at a time. With multiple sheets loaded, the

minimum top margin you can use is 1.2 inches (30 mm). If you want

to use a smaller top margin, load and print one sheet at a time.

Printing on Special Media Page 71

If your media has a cut corner, position it in the printer as shown

here.

Remove each sheet from the output tray immediately after it’s

printed. Make sure each sheet is dry before stacking.

Note:

It’s best not to use

the Maximum

printable area

setting in the printer

software when

printing on paper

with a cut corner.

Part of your

document may print

in the cut out area.

cut corner

printable side

face up

Printing on Special Media Page 72

EPSON Photo Pa

p

er

You can use EPSON Photo Paper to print photographs that look

almost as good as the ones you get from film processing. EPSON

Photo Paper is available in several sizes. 4 × 6-inch Photo Paper is

perforated around the edges, so you can trim your printouts and

“bleed” the photo (extend it to the edge of the paper) on all sides.

You can load up to 20 sheets of 4 × 6-inch, letter-size, or A4-size

Photo Paper at a time, or 1 sheet of Panoramic paper at a time.

Make sure you place a support sheet behind the paper if it is

included in the paper package.

To keep your printouts looking their best, store them in a resealable

plastic bag or other airtight covering and protect them from heat,

humidity, and direct sunlight. Return unused paper to the original

package as soon as you finish printing.

Note:

It’s best not to use the

Maximum printable

area setting in the

printer software when

printing on paper with

a cut corner. Part of

your document may

print in the cut out

area.

Printing on Special Media Page 73

Keep the following in mind when using EPSON Photo Paper:

◗Load the paper with the whiter (glossier) side facing up.

◗If you’re loading Panoramic Photo Paper, pull up the paper

support extension. Then load the Panoramic paper and hold its

top edge while your press the

E load/eject button to feed it into

the printer.

For the Paper size setting, choose Panoramic 210 × 594 mm.

Be sure to support your Panoramic Photo Paper as it ejects

from the printer so it doesn’t fall onto the floor.

Press the

E load/eject

button to feed

Panoramic paper

Printing on Special Media Page 74

◗If you’re using 4 × 6-inch Photo Paper, follow these steps:

1Load the paper against the right edge guide with the glossy

side facing up and the perforated margins positioned as

shown:

You can load up to 20 sheets of Photo Paper at a time.

Make sure you place the included support sheets A and B

beneath the stack, but don’t print on them. Also, make sure

you load the sheets in portrait orientation (short edge first).

2Slide the left edge guide against the left edge of the paper.

Printing on Special Media Page 75

3When you create the image in your application software, size it

to 4.25 × 6.25 inches. You can also use your printer software’s

Reduce/Enlarge settings, as described in Reducing and

Enlarging Your Document Size.

4Choose Photo Paper 4 × 6 in as the Paper Size setting and

Maximum as the Printable Area setting.

5Choose Photo Paper as the Media Type

setting.

6After you print your picture, fold the paper

back and forth along the perforations and

carefully tear the margins off.

trim size

printed image size

0.67 in

0.24 in

0.12 in

0.24 in0.12 in

Printing on Special Media Page 76

EPSON Ink Jet Transparencies

Before you load transparencies, place the included support sheet or

a plain paper sheet beneath the stack. You can load up to

30 transparencies. However, you may get better results by loading

one sheet at a time. Select Ink Jet Transparencies as the Media

Type in the printer software.

EPSON Photo Quality Self Adhesive Sheets

Use these sheets to print labels or stickers. You can load one sheet

at a time. Make sure your adhesive sheets are fully adhered to their

backing sheet before you load them. Set the Media Type to Photo

Quality Ink Jet Paper in the printer software.

Printing on Special Media Page 77

EPSON Photo Stickers

Use these sheets of stickers to print small, decorated photos for

use on cards, invitations, or other items. You’ll need to use an

application that creates photo stickers.

Load one sheet of Photo Stickers at a time. Make sure to place

support sheets A and B that came with the stickers beneath the

sheet. Always load the sticker sheet in portrait orientation (short

edge first).

Select Photo Quality Glossy Film as the Media Type and A6

Index 105 × 148 mm as the Paper Size setting in the printer

software.

Printing on Special Media Page 78

EPSON Iron-On Cool-Peel Transfer Paper

You can print photos, company logos, or anything else you want on

these transfer papers, and then iron your images onto T-shirts or

other cotton cloth items.

Load one sheet of transfer paper at a time. Select 360 dpi Ink Jet

Paper as the Media Type setting.

Make sure you reverse your image before you print it—especially if

it includes text—so it will read correctly when it’s transferred. You

can use the Flip Horizontal option in your printer software to do

this (see Customizing Print Quality and Special Effects for

instructions).

After you print, follow the instructions that came with the paper to

iron the image onto the shirt or other item.

Page 79

Managing Print Jobs

Your printer software includes several utilities for managing print

jobs. You can use them to monitor your printer’s status, set up large

jobs to print later, and handle network printing.

This chapter provides instructions for the following:

◗Managing Print Jobs in Windows 95, Windows 98, and

Windows NT 4.0

◗Managing Print Jobs in Windows 3.1x

◗Network Printing in Windows 95 and Windows 98

Managing Print Jobs Page 80

Managing Print Jobs in Windows 95,

Windows 98, and Windows NT 4.0

Your printer software offers three ways to manage and monitor your

print jobs in Windows 95, Windows 98 and Windows NT 4.0:

◗The Progress Meter, which appears each time you send a print

job, as described in Checking Printer Status. You can turn the

Progress Meter on or off and select other printing options using

the Speed & Progress button; see Selecting the Speed &

Progress Options for details.

◗The Spool Manager, which appears in the taskbar at the bottom

of the screen each time you print, as described in Using the

Spool Manager.

◗Status Monitor 2, which provides a variety of print monitoring

options, as described in Using Status Monitor 2.

Note:

You can use Status

Monitor 2 only if it is

installed and your

printer is connected

directly to the

computer or

connected to a

remote server in a

Windows network.

Managing Print Jobs Page 81

Selecting the Speed & Progress Options

You can set up the way your printer software sends print jobs and

select whether to display the Progress Meter using the Speed &

Progress dialog box. To access the dialog box, you must open your

printer software from the Windows Printers utility, as described

below.

1Click Start, point to Settings, then click Printers.

2Right-click the EPSON Stylus COLOR 440 printer icon and

select Properties from the drop-down menu. You see the

EPSON Stylus COLOR 440 Properties dialog box.

3Click the Utility tab. You see the Utility menu:

Speed & Progress

button

Managing Print Jobs Page 82

4Click the Speed & Progress button. You see this dialog box:

Select from the following options:

◗High Speed Copies speeds up printing of multiple copies

of the same document by using your hard disk space as a

cache.

◗Show Progress Meter lets you control whether or not the

Progress Meter is displayed when you send a print job. See

Checking Printer Status for information on the Progress

Meter.

Note:

The folder you select

in the High Speed

Copy Folder section is

the default spool

directory. Change this

folder if you get an

error.

This section

appears only if

you have more

than one hard

disk drive.

Managing Print Jobs Page 83

◗EPSON Printer Port lets you optimize the transfer rate of

your printer port for EPSON printers instead of using the

Windows default printer port.

◗High speed (DMA) transfer enabled tells you that you’re

already using fast DMA transfer mode.

◗For higher data transfer rates, use DMA transfer lets you

know that you can speed up printing by enabling DMA

transfers on your system. See your computer

documentation for details.

5Click OK to close the dialog box and return to the Utility menu.

Then click OK again to close the printer software window.

Using the Spool Manager

The Spool Manager creates a temporary print job file, stores it in

the C:\TEMP or C:\WINDOWS\TEMP folder or directory, and

assigns it to a print queue. The software then sends the file to your

printer at the right time.

To open Spool Manager while you’re printing, click the Spool

Manager icon that appears on the taskbar at the bottom of the

screen.

Managing Print Jobs Page 84

You see the Spool Manager window:

The Spool Manager window displays the status of your print job

files and lets you control them. To cancel, pause, resume, or

restart a print job, click the job to highlight it; then click one of the

command buttons on the bottom of the window.

Deleting a Stalled Print Job

If you’re having trouble printing, it may be because of a stalled print

job. Follow these steps to delete the stalled job and continue

printing:

1Click the EPSON Stylus COLOR 440 button on the taskbar.

2Click on any print jobs marked Held.

3Click the Cancel button.

4Exit the Spool Manager and try printing again.

Managing Print Jobs Page 85

Using Status Monitor 2

Status Monitor 2 lets you view detailed information about your print

jobs and control how you want printing monitored. You can check

printer status when your printer is connected directly to your

computer or if it is connected to a remote server in a network.

Before using Status Monitor 2, you must enable background

monitoring, as described in Enabling Background Monitoring.

Enabling Background Monitoring

You can enable background monitoring for your printer if you want

Status Monitor 2 to alert you to any error conditions while you’re

working on other tasks. This lets you know if paper has run out, or if

any other printing problem has occurred, without having to open

Status Monitor 2.

To turn on background monitoring, follow these steps:

1Click Start, point to Programs, point to the Epson folder, and

click EPSON Status Monitor 2 to open Status Monitor 2.

2Click the name of the printer you want to monitor in the Installed

Printers list. The printer name is highlighted.

3Open the Settings menu and select Background Monitoring.

4Select either Monitor from restart (to begin background

monitoring after your next system restart) or Monitor now (to

begin background monitoring right away).

Note:

ScanDisk will not run if

Status Monitor 2 is

performing background

monitoring. To disable

background monitoring,

right-click the

icon on

the Windows taskbar in

the bottom right corner

of your screen and

select Stop monitoring

now.

Managing Print Jobs Page 86

Now set your monitoring preferences for the printer, as described

below.

Setting Up Monitoring Preferences

You can select the way you want Status Monitor 2 to monitor each

printer you use in the Monitoring Preferences window. There are

several ways to open the window:

◗Click the printer name in the Installed Printers list to highlight it

and click the icon or select Monitoring Preferences from

the Settings menu.

◗Right-click the printer name in the Installed Printers list and

select Monitoring Preferences from the menu.

You see the Monitoring Preferences window:

Note:

Background

monitoring must be

turned on to change

the Background

Monitoring and Status

Alert preferences for

individual printers in

the Monitoring

Preferences window.

See Enabling

Background

Monitoring for

instructions.

Short monitoring

intervals may cause

some applications to

run slower.

Managing Print Jobs Page 87

If you turn on one or more of the Status Alert options, you’ll see the

Status Alert dialog box when the selected condition occurs. For

example, if you turn on Show when errors occur, the dialog box

will appear only if a printing error occurs. If you select all the

options, the dialog box will appear whenever you print, encounter

an error, or have low ink levels.

The color of the printer icon in the Status Alert dialog box indicates

the type of error, as described in Using the Installed Printer Icon.

Click the printer name

to highlight it, then

click Details to open

the Printer Status

window. See the

table on the next

page for more

information.

Managing Print Jobs Page 88

Using the Status Monitor 2 Main Window

Once you’ve enabled background monitoring for your printer and

set preferences, there are several ways to access the Status

Monitor 2 main window:

◗Double-click the icon on the Windows taskbar in the bottom

right corner of your screen.

◗Click Start, point to Programs, click the Epson folder, and

click EPSON Status Monitor 2.

When you start Status Monitor 2, you see the main window:

If you have more than one printer you want to monitor, you can add

them using the Add Printer option in the Settings menu. To save

system resources, you may want to delete any printers from the

Status Monitor 2 list that you don’t need to monitor. To do this, click

the printer in the Installed Printers list and select Delete Printer

from the Settings menu.

You can change

the shape of the

Status Monitor 2

printer icon by

clicking the Select

background

monitoring icon in

the Settings menu

and selecting the

icon you want to

use.

Managing Print Jobs Page 89

Using the Installed Printer Icon

The color of the Installed Printer icon indicates the printer status as

follows:

Using the Printer Status Window

For more details on the status of your printer, you can use the

Printer Status window. There are several ways to open the window:

◗Double-click the printer name in the Installed Printers list.

◗Click the printer name in the Installed Printers list to highlight it

and click the icon or select Printer Status from the Printer

menu.

◗Right-click the printer name in the Installed Printers list and

select Printer Status from the drop-down menu.

Installed Printer

icon color Status message

Green Ready to print.

Yellow Paper and/or ink level is low.

Red Paper and/or ink is out, paper is jammed, or a print

or communication error has occurred.

Gray Printer not detected.

You can customize

the appearance of

items on the Status

Monitor 2 main

window using the

View menu options or

options on the button

bar.

If you’re monitoring

multiple printers, you

can reorder them in

the Installed Printers

list by clicking in the

Printer Name, Status,

or Job Count title bar.

Managing Print Jobs Page 90

◗If you’re currently using the printer software, click the Utility

tab, then click the EPSON Status Monitor 2 icon. (For

instructions on accessing your printer software, see Setting

Printer Options from Windows Applications and Setting Default

Options in Windows 95, Windows 98, or Windows NT 4.0.)

◗You can also access the Printer Status window by clicking the

Detail button on the Progress Meter (see Checking Printer

Status) or the Status Alert dialog box (see Setting Up

Monitoring Preferences).

You see the Printer Status window. The Current Status tab gives

printing status and error correction information.

Illustrations of

what to do if an

error occurs

appear here

If your printer runs

out of ink, click this

button to display

cartridge

replacement steps

on the right and

illustrations in the

printer graphic

area

Printer status

messages

appear here

If an error

occurs,

troubleshooting

tips appear here

Managing Print Jobs Page 91

The printer graphic in the Printer Status window gives status and

error condition information:

Status and Error Conditions

Graphic Condition

Ready to print

Paper isn’t loaded correctly

Paper is jammed

Black ink is out

Color ink is out

A communication error has occurred

Another type of printer error has occurred

Managing Print Jobs Page 92

To check the amount of ink you have, click the Consumables tab.

The Printer Information tab does not monitor information for

this printer.

Using the Job Status Window

To view detailed information on the print jobs waiting to print on

your printer, you can use the Job Status window. There are several

ways to open the window:

◗Click the printer name in the Installed Printers list to highlight it

and click the icon or select Job Status from the Printer

menu.

◗Right-click the printer name in the Installed Printers list and

select Job Status from the menu.

Note:

The Job Status

window is very similar

to the Spool Manager

window. Both allow

you to pause, cancel,

and restart print jobs.

See Using the Spool

Manager for

information on the

Spool Manager.

Managing Print Jobs Page 93

You see the Job Status window:

Options in the Printer menu let you pause printing or purge all print

jobs for the printer, select or deselect the printer as your Windows

default, and access the printer software to change default settings.

The Document menu options let you pause or cancel printing of

individual printing jobs. Click the print job you want to pause or

cancel in the Document Name list to highlight it.

Printing

information

appears

here

Managing Print Jobs Page 94

Managing Print Jobs in Windows 3.1x

Your Windows 3.1x printer software includes two management

utilities: the Spool Manager and Despooler.

◗The Spool Manager starts automatically when you send a job to

the printer. It allows you to print in the background while you

continue to work on your computer and to hold jobs to print at a

later time. If you’re using your printer on a network, it also

handles multiple print jobs that come in at the same time. See

Using the Spool Manager for details.

◗The Despooler also starts automatically when you send a job to

the printer. It displays printer status, as described in Checking

Printer Status.

Managing Print Jobs Page 95

Using the Spool Manager

The Spool Manager works like the Windows 3.1x Print Manager.

When you send a job to your printer, your printer software

creates a temporary print file, stores it in the C:\TEMP or

C:\WINDOWS\TEMP folder or directory, and assigns it to a print

queue. The software then sends the file to your printer at the right

time.

◗To open it while you’re printing, click the Spool Manager icon

that appears at the bottom of your desktop.

◗You can open the Spool Manager at any time by

double-clicking the Spool Manager4 icon in the EPSON

program group.

You see the Spool Manager window:

Note:

You may not see the

Spool Manager icon if

the Program Manager

or current window is

maximized. Make the

window smaller to see

the Spool Manager

icon.

Managing Print Jobs Page 96

The Spool Manager window displays the status of your print

queues and print jobs and lets you control them. You can also

control the display of the Despooler and the default spool directory.

Click Help in the Spool Manager menu bar for detailed information.

Deleting a Stalled Print Job

If you’re having trouble printing, it may be because of a stalled print

job. Follow these steps to delete it and continue printing:

1Open the Spool Manager as described above.

2Click on any print jobs marked Held, then open the Document

menu and click Delete.

3Click Yes.

4Exit Spool Manager and try printing again.

Changing the Default Spool Directory

If you get an error message when you try to print, or printing is very

slow, you can try changing your default spool directory.

1Make a directory on your hard disk where you want

Spool Manager to store print job files, for example,

C:\SPLTEMP.

2Open the Spool Manager as described in Using the Spool

Manager.

3Choose Default Spool Directory from the Options menu.

Managing Print Jobs Page 97

4In the dialog box, change the spool directory to the one you

created in step 1. Then click OK.

5Make sure EPSON Stylus COLOR 440 is selected, and then

choose Setup from the Queue menu. The Queue Setup dialog

box appears.

6Make sure the spool directory is the one you created in step 1.

Also make sure Use Print Manager for this port is checked.

Then click OK.

7Close Spool Manager.

Network Printing in Windows 95 and

Windows 98

If you want to print to a remote printer through a Windows network

in Windows 95 or Windows 98, you must first set up your system as

a client computer which can use the printer on a remote server. To

set up the print server, see your Windows documentation. To set up

your system as a client, follow the instructions below:

1Make sure your printer software is installed (see the

Printer

Basics

guide for installation instructions).

2Click Start, point to Settings, then click Printers.

3Right-click the icon of your printer, and click Properties.

Managing Print Jobs Page 98

4Click the Details tab. Then click the Add Port button.

5In the following dialog box, click Browse.

Click this

tab

Then click

here

Click here to

specify the

network path

Managing Print Jobs Page 99

6Double-click the icon of the computer that is directly connected

to the printer. Then click the icon of the printer you plan to use

on the network.

7Click OK and follow the messages on the screen.

Now you can use the printer connected to the print server over the

network from the client computer.

Select the

computer that is

connected to

the printer

Select the

printer

Managing Print Jobs Page 100

Setting Up Your Printer as a Shared Printer

Follow these steps to share your printer with others on the network:

1Click Start, point to Settings, then click Control Panel.

2Double-click Network.

3Click File and Print Sharing. The following dialog box

appears:

4Click the I want to be able to allow others to print to my

printers check box, then click OK.

5In the Network window, click OK. Then restart your computer.

6In the Control Panel window, double-click Printers.

Managing Print Jobs Page 101

7Select your printer and choose Sharing from the file menu. The

following dialog box appears.

8Enter a network name for your printer in the Share Name text

box.

9If you want, enter a password in the Password text box. Then

click OK.

Page 102

Maintenance and

Transportation

It’s easy to keep your EPSON Stylus COLOR 440 printer working at

its best. All you have to do is follow the simple instructions in this

chapter for replacing ink cartridges, moving the printer, and

performing routine maintenance.

This chapter covers the following procedures:

◗Cleaning the Print Head

◗Replacing an Ink Cartridge

◗Aligning the Print Head

◗Cleaning the Printer

◗Transporting the Printer

Maintenance and Transportation Page 103

Cleaning the Print Head

If your printed image is unexpectedly light or faint, or dots are

missing from the image, you may need to clean the print head. This

unclogs the print head nozzles so they can deliver ink properly.

Cleaning the print head uses ink, so clean it only if print quality

declines. You can use either of the following to clean the print head:

◗The Head Cleaning utility (recommended) in your printer

software (if the printer is on a local port, not on a network)

◗The printer’s control panel buttons

Using the Head Cleaning Utility

Follow these steps to run the utility:

1Make sure the printer is turned on but not printing, and that the

B black and

A color ink out lights are off.

2Access the printer settings dialog box as described in Setting

Printer Options from Windows Applications.

3Click the Utility tab. You see the Utility menu.

4Click the Head Cleaning button.

Caution:

Don’t use the

cleaning sheets that

may be included with

your special media;

they may damage

the printer.

Maintenance and Transportation Page 104

5Follow the instructions on the screen to clean the print head.

Cleaning takes about two minutes, during which the printer

makes some noise and the

Ppower light flashes.

When the

Ppower light stops flashing, you need to run a

nozzle check to confirm that the print head nozzles are clean

and to reset the printer’s cleaning cycle.

6Make sure paper is loaded in the printer and click Nozzle

Check. Then click Next. See Examining the Nozzle Check

Pattern for instructions on examining the nozzle check pattern.

7Do one of the following:

◗If your print quality has not improved, click Clean to clean

the print heads again. If you don’t notice any improvement

after doing this two or three times, check Improving Print

Quality.

◗If the pattern looks okay, click Finish to close the Nozzle

Check screen.

Caution:

Never turn off the

printer while the

Ppower light is

flashing, unless the

printer hasn’t moved

or made any noise

for more than 5

minutes.

Maintenance and Transportation Page 105

Using the Control Panel

Follow these steps to clean the print head:

1Make sure the printer is turned on and not printing, and that the

B black and

A color ink out lights are off.

2Press the

R cleaning button and hold it down for three

seconds. Cleaning takes about two minutes, during which the

printer makes some noise and the

Ppower light flashes.

After the cleaning cycle is complete and the

Ppower light stops

flashing, you need to run a nozzle check to confirm that the

print head nozzles are clean and to reset the printer’s cleaning

cycle.

3Access the printer settings dialog box as described in Basic

Printing.

4Click the Utility tab. You see the Utility menu.

5Click the Nozzle Check button. Then click Next. See the next

section for instructions on examining the nozzle check pattern.

If your print quality has not improved, repeat the steps above. If you

don’t notice any improvement after doing this two or three times,

check the print quality solutions in Improving Print Quality.

Caution:

Never turn off the

printer while the

P power light is

flashing, unless the

printer hasn’t moved

or made any noise for

more than 5 minutes.

Maintenance and Transportation Page 106

Examining the Nozzle Check Pattern

Examine the nozzle check pattern after printing it. It should look

something like this, with each of the three sections showing one of

the ink colors:

Each staggered horizontal and straight vertical line should be

complete, with no gaps in the dot pattern. If your printout looks

okay, you’re done. If any dots are missing, as shown below, clean

the print head again, as explained in the previous sections.

missing

Maintenance and Transportation Page 107

Replacing an Ink Cartridge

When a

B black or

A color ink out light flashes, the indicated

cartridge is low on ink. This is a good time to make sure you have a

new cartridge. When the light stays on, the cartridge is empty and

you need to replace it. You cannot print if either ink cartridge is

empty. You can also check your ink levels using the Status Monitor.

See Using the Printer Status Window for details.

Use these EPSON ink cartridges within six months of installing

them and before the expiration date on the package:

◗Black ink cartridge: S020187

◗Color ink cartridge: S020191

When you need new ink cartridges, contact your dealer or call

EPSON Accessories at (800) 873-7766 or visit our web site at

www.epsonsupplies.com (U.S. only). In Canada, please call

(800) 873-7766 for dealer referral.

Caution:

To ensure good

results, use genuine

EPSON cartridges

and do not refill

them. Other products

may cause damage

to your printer not

covered by EPSON’s

warranty.

Maintenance and Transportation Page 108

Removing an Empty Ink Cartridge

You can replace a cartridge when the

B black or

A color ink out

light is either flashing or on.

Follow these steps:

1Make sure the printer is turned on and not printing.

2Determine which cartridge needs to be replaced.

3Lower the output tray and raise the printer cover.

4Press the

R cleaning button and hold it for three seconds.

The print head moves slightly to the left and the

Ppower light

begins flashing. (The print head returns to its home position if

you don’t proceed to step 5 within 60 seconds.)

Note:

you press the

R cleaning button

when neither ink out

light is flashing or on,

the printer cleans the

print head as

described in Using the

Head Cleaning Utility.

Maintenance and Transportation Page 109

5Pull up the ink cartridge clamp. The cartridge rises up from its

holder. (Although the illustration shows the color ink cartridge,

the procedure is the same for replacing the black ink cartridge.)

6Lift the cartridge out of the printer and dispose of it carefully.

7Follow the steps in the next section to install the new ink

cartridge.

Caution:

To avoid damaging

the printer, never

move the print head

by hand.

Don’t open the clamp

or remove a cartridge

except to replace it

with a new one.

Once you remove a

cartridge, you can’t

reuse it. Even if the

cartridge contains

ink, reusing it may

damage the print

head.

Maintenance and Transportation Page 110

Installing the New Cartridge

Once you have removed the empty cartridge, you’re ready to install

the new one. Follow these steps:

1Remove the new ink cartridge from its packaging.

2Remove only the yellow part of the tape seal on the top of the

cartridge. Do not remove the blue label.

Caution:

You must remove

only the yellow tape

seal from the top of

the cartridge; leaving

the tape on will

permanently damage

it. Do not remove the

clear seal from the

bottom of the

cartridge; ink will leak.

black cartridge color cartridge

remove

Maintenance and Transportation Page 111

3Lower the ink cartridge into its holder with the blue label facing

up and toward the back of the printer. The larger cartridge

(color) goes on the right, and the smaller cartridge (black) goes

on the left.

4Press down the ink cartridge clamp until it locks in place.

Warning:

If ink gets on your

hands, wash them

thoroughly with

soap and water. If

ink gets into your

eyes, flush them

immediately with

water.

Maintenance and Transportation Page 112

5If you need to replace the other ink cartridge, remove it as

described in Removing an Empty Ink Cartridge. Then follow

steps 1 through 4 in this section.

6Press the

R cleaning button and close the printer cover.

The printer moves the print head and begins charging the ink

delivery system. (Even if you don’t press the button, ink

charging begins 60 seconds after you close the clamp.)

The

Ppower light flashes and the printer makes various

sounds. Charging takes about two minutes. When it’s finished,

you can print again.

Caution:

Never turn off the

printer while the

P power light is

flashing, unless the

printer hasn’t moved

or made any noise

for more than 5

minutes.

Maintenance and Transportation Page 113

Replacing an Outdated Ink Cartridge

If an ink cartridge is more than six months old, you may need to

replace it. How can you tell? You may notice that your printouts

don’t look as good as they used to. If print quality doesn’t improve

after cleaning and aligning the print head, you can replace one or

both cartridges.

Follow these steps to replace an ink cartridge before the

B black or

A color ink out light is flashing or on:

1Make sure the printer is turned on and not printing.

2Lower the output tray and raise the printer cover.

3Press the

E load/eject button and hold it down for a few

seconds until the print head moves to the left.

4Pull up the ink cartridge clamp. The cartridge rises up from its

holder.

5Lift the cartridge out of the printer and dispose of it carefully.

6Follow the steps in the previous section, Installing the New

Cartridge to install the new ink cartridge.

Caution:

To avoid damaging

the printer, never

move the print head

by hand.

Maintenance and Transportation Page 114

Aligning the Print Head

If your printouts contain misaligned vertical lines, you may need to

align the print head. Follow these steps:

1Make sure the printer is turned on and paper is loaded.

2Access the printer settings dialog box as described in Basic

Printing.

3Click the Utility tab. You see the Utility menu.

4Click the Print Head Alignment button.

5Follow the instructions on the screen to print a test page and

select the correct alignment.

For best results, use

EPSON ink jet paper

whenever you check

the print head

alignment.

Maintenance and Transportation Page 115

Cleaning the Printer

To keep your printer working at its best, you should clean it several

times a year, following these steps:

1Turn off the printer, unplug the power cord, and disconnect the

printer cable.

2Remove all the paper from the sheet feeder.

3Clean the exterior of the printer with a soft, damp cloth. Keep

the printer cover closed so water doesn’t get inside.

4Clean ink out of the printer’s interior with a damp cloth.

Caution:

Don’t touch the gears

inside the printer.

Never use alcohol or

thinner for cleaning;

they can damage the

printer components

and case.

Don’t get water on the

printer components.

Don’t spray lubricants

or oils inside the

printer.

Maintenance and Transportation Page 116

Transporting the Printer

If you want to move your printer some distance, you need to

prepare it for transportation and repack it in the original box. Follow

these steps:

1Turn on the printer and wait until the print head locks in the far

right position. Then turn off the printer.

2Unplug the power cord from the electrical outlet. Then

disconnect the interface cable from the printer.

3Remove any paper from the sheet feeder and remove the

paper support.

4Push in the output tray extensions and close the tray.

5Repack the printer and attachments in the original box using

the protective materials that came with it. See the Unpacking

Sheet that was packed with the printer.

Be sure to keep the printer flat as you transport it. If you notice a

decline in print quality after transporting the printer, clean the print

head (see Cleaning the Print Head); if output is misaligned, align

the print head. See Aligning the Print Head.

Page 117

Troubleshooting

As you use your printer, you may occasionally experience a paper

jam or other problem. The first thing you should do is diagnose the

problem, following the guidelines in this chapter. Then try the most

likely solutions until the problem is fixed.

This chapter tells you everything you need to know about the

following:

◗Diagnosing Problems

◗Improving Print Quality

◗Solving Printing Problems

◗Solving Printer Software Problems

◗Fixing Paper Problems

◗Solving Miscellaneous Printout Problems

◗Uninstalling Printer Software

◗Where To Get Help

Troubleshooting Page 118

Diagnosing Problems

Your printer includes a number of ways to help you diagnose

problems:

◗To identify the most common problems, check the lights on the

printer’s control panel. See Checking the Control Panel Lights.

◗You can also use the Status Monitor utility to identify common

problems. For instructions, see Using Status Monitor 2 (not

available for Windows 3.1x).

◗To determine whether the problem is caused by the printer

itself, run a printer operation check. See Running a Printer

Check for instructions.

◗For the latest information, check the EPSON Stylus

COLOR 440 and Status Monitor Help programs and ReadMe

files in the EPSON program group or folder.

◗There are additional troubleshooting tips in the “Problems,

Need Help” section of your

Printer Basics

guide.

◗If none of the suggested solutions in this chapter solve your

problem, contact EPSON as described under Where To Get

Help.

Troubleshooting Page 119

Checking the Control Panel Lights

The four lights on your printer’s control panel show the printer’s

status and alert you to problems like paper jams.

color ink

out light

power light

black ink

out light

paper out light load/eject

button

cleaning button power button

SWhen the paper out light comes

on

, your paper ran out or is

incorrectly loaded. Load paper in the sheet feeder and then press

the

E load/eject button.

SWhen the paper out light

flashes

, you have a paper jam. Turn off

the printer and gently pull out all the paper. Check the stack and

remove any paper that’s curled, creased, or damaged. Then

reload the paper, turn on the printer, and press the

E load/eject

button. Make sure to place the paper against the right edge

guide, then slide the left edge guide over to the paper’s left edge.

Troubleshooting Page 120

B or

AWhen an ink out light

flashes

, your ink supply is low. Make sure

you have a replacement cartridge.

B or

AWhen an ink out light comes

on

, you need to replace the ink

cartridge. See Replacing an Ink Cartridge for instructions.

PThe power light is

on

when the printer is on. The power light

flashes

when the printer is receiving a print job or performing a

maintenance operation, such as cleaning a print head.

P S B A When the

P power and

S paper out lights

flash

and the

B black

and

A color ink out lights are

on

, you have a paper jam. Turn off

the printer by pressing the

Ppower button. Wait several seconds;

then turn it on again. If no paper ejects, turn off the printer,

remove the jammed paper, and turn the printer on again. If this

doesn’t solve the problem, contact EPSON as described in

Where To Get Help.

Troubleshooting Page 121

P S B A When all the lights flash, your printer may have an internal error.

Turn off the printer by pressing the

Ppower button; wait several

seconds; then turn it on again. If this does not clear the error

condition, contact EPSON as described in the Introduction.

P S B A When all the lights are off, the printer is not receiving power. Try

these solutions:

◗Make sure the printer is turned on.

◗Turn off the power and plug the power cord into the outlet

again.

◗Plug a lamp into the outlet to make sure the outlet is working.

Also, make sure the outlet isn’t controlled by a switch or

timer.

Troubleshooting Page 122

Running a Printer Check

You can run a printer check to determine whether the problem

comes from the printer itself or some other source.

◗If the results are satisfactory, the problem lies in software

settings, the interface cable, or your computer.

◗If the printer check does not print correctly, there is a problem

with your printer. See the suggestions in this chapter for

possible solutions.

Follow these steps to check the printer:

1Make sure both the printer and computer are turned off.

2Disconnect the interface cable from the printer.

3Make sure paper is loaded in the printer.

4Hold down the

E load/eject button and press the

Ppower

button. Hold down the buttons until the

Ppower light starts to

flash. Then release both buttons.

Troubleshooting Page 123

The printer prints one page containing the printer’s ROM

version, ink counter code, character table number, and a

nozzle check pattern. Only the nozzle check pattern is shown

below:

5After it prints the page, turn off the printer. Remember to

reconnect the interface cable, then turn on the printer and your

computer.

6Compare the quality of the printed nozzle check pattern with

the sample above. In particular, look for missing segments in

the lines, which may indicate a misaligned print head or

clogged ink nozzle.

Troubleshooting Page 124

Improving Print Quality

You can often improve print quality by doing one of the following:

◗Clean the print head; the print head nozzles may be clogged

(see Cleaning the Print Head for instructions).

◗Use higher quality paper appropriate for your print job (see

Selecting Special Media for a list of EPSON papers).

◗Match the Media Type setting in the printer settings dialog box

to the type of media you loaded in the printer. Then the printer

software can automatically select other settings for the best

quality (see Basic Printing and Printing on Special Media for

details).

◗Select Automatic as your print mode (see Setting Printer

Options from Windows Applications for details).

◗Turn off High Speed mode (see Customizing Print Quality and

Special Effects for details).

◗Turn off Economy mode (see Customizing Print Quality and

Special Effects for details).

◗Replace the ink cartridges. If an ink cartridge is low on ink (the

B black or

A color ink out light is flashing) or the ink cartridge is

more than six months old, the cartridge should be replaced.

See Replacing an Ink Cartridge for instructions.

Troubleshooting Page 125

◗If you have vertical misalignment, run the Print Head Alignment

utility (see Aligning the Print Head for instructions) or turn off

High Speed mode.

Try the solutions listed above before trying these solutions to

specific print quality problems.

The printed image has horizontal banding

Possible cause Solution

The printable side of

the paper is face

down.

Remove the paper and reload it with the printable side face up. See

Media Loading and Handling Guidelines for instructions.

The MicroWeave

option is not set. Turn on MicroWeave in the Advanced dialog box. See Customizing

Print Quality and Special Effects for more information.

The ink nozzles are

clogged. Run the Head Cleaning utility to clear any clogged ink nozzles. See

Using the Head Cleaning Utility.

The Maximum

Printable Area setting

in your printer

software is turned on.

When the Maximum Printable Area setting is turned on, banding may

occur in the expanded area. Deselect this setting on the Paper tab in

your printer software.

Troubleshooting Page 126

The printed image has incorrect or missing colors

Possible cause Solution

Ink is set to Black. Change the Ink setting to Color. See Setting Printer Options from

Windows Applications for instructions.

The printable side of

the paper is face

down.

Remove the paper and reload it with the printable side face up. See

Media Loading and Handling Guidelines for instructions.

The Halftoning option

is set incorrectly for

your document type.

Use the correct settings for the project you’re printing, following the

instructions in Using Predefined Advanced Settings.

The Color

Adjustment Mode

option is set

incorrectly for your

document type.

Use the correct settings for the project you’re printing, following the

instructions in Customizing Print Quality and Special Effects.

The ICM (Windows 95

and 98) settings are

incorrect for your

document.

Use the Automatic mode setting or choose a different project type. See

Advanced Printing for more information.

The ink cartridges are

low on ink or one or

more ink colors are

empty.

Check the

B black and

A color ink out lights to see which cartridge you

may need to replace. See Replacing an Ink Cartridge for instructions.

Troubleshooting Page 127

The printed image is blurry or smeared

The colors displayed

on your monitor don’t

match the printed

colors.

Because your monitor and printer use different technologies to represent

colors, your printed colors cannot exactly match the colors you see on

your monitor screen. Use the ICM (Windows 95 and 98) or sRGB

(recommended for Windows 98 only) setting. See Using Predefined

Advanced Settings for more information.

The color settings in

your application

software need

adjustment.

You may be able to adjust various color settings in your application

software. See your software documentation for more information.

Possible cause Solution

The loaded paper is

damaged, old, or dirty. Remove the paper and reload a new stack with the printable side face

up. See Media Loading and Handling Guidelines for instructions.

The printer’s thickness

lever is in the 0

position.

Set the thickness lever to the + position and try printing again. See

Envelopes for instructions.

The paper is curled

toward the printable

side.

Remove the paper. Flatten it or curl it in the opposite direction before

reloading it.

The paper is damp or

the printable side is

face down.

Remove the paper and reload a new stack with the printable side face

up. See Media Loading and Handling Guidelines for instructions.

Possible cause Solution

Troubleshooting Page 128

Color documents print in black and white

Media Type is set

incorrectly in your

printer software, or

you loaded special

media without a

support sheet.

Follow the special media loading instructions in Media Loading and

Handling Guidelines and on the paper packaging for media that require

support sheets. Also try loading your media one sheet at a time.

You tried to print on

cardboard or other

non-recommended

media.

Make sure your paper or media meets the specifications listed in

Specifications. If your printouts are still blurry after you change paper,

clean the print heads as described in Cleaning the Print Head.

Ink has leaked inside

the printer. Clean carefully inside the printer to remove spilled ink. See Cleaning the

Printer for instructions.

Possible cause Solution

Your printer is not

selected in your

application.

Select your printer and port in your software application.

Color printing is not

selected. Select Color as the Ink setting in your printer software. See Setting

Printer Options from Windows Applications.

Possible cause Solution

Troubleshooting Page 129

The printed image is faint or has gaps

Characters are incorrect or garbled

Possible cause Solution

The ink nozzles are

clogged. Run the Head Cleaning utility to clear any clogged ink nozzles. See

Using the Head Cleaning Utility.

The paper is old,

damaged, or dirty. Remove the paper and reload a new stack with the printable side face

up. See Media Loading and Handling Guidelines for instructions.

The ink cartridges are

low on ink, or one or

more ink colors are

empty.

Check the

B black and

A color ink out lights to see which cartridge you

may need to replace. See Replacing an Ink Cartridge for instructions.

Possible cause Solution

Your printer is not the

Windows default

printer.

Select your printer as the default Windows printer. See your Windows

documentation or Windows online help for instructions.

Printing is stalled. Delete the stalled print jobs in Spool Manager (see Deleting a Stalled

Print Job for instructions).

The interface cable

is not securely

connected.

Turn off your printer and computer. Then make sure the cable is

connected securely and meets the printer’s specifications.

Troubleshooting Page 130

Solving Printing Problems

If the printer won’t print, first check that:

◗The printer is turned on and the

Ppower light is on, but not

flashing.

◗Paper is loaded in the printer.

◗The printer is plugged into a working electrical outlet that’s not

controlled by a switch or timer.

◗The interface cable is securely connected to the printer and

computer and both are turned on.

If you upgrade to Windows 98 from Windows 95 or Windows 3.1x

after installing your printer software, uninstall the printer software,

then install it again. See Uninstalling Printer Software for

instructions.

You’re using a switch

box with your printer. Connect the printer directly to your computer and try printing again.

Your video driver may

be conflicting with the

EPSON printer driver.

Try using a standard VGA video driver (see your computer or video card

documentation for instructions on changing video drivers). If your printout

is correct, your video driver is interfering with the printer driver. Contact

your computer or video card manufacturer to see if an updated driver is

available.

Possible cause Solution

Troubleshooting Page 131

If you still can’t print, check the following solutions.

All lights are off

Only the

P

power light is on, but nothing prints

Possible cause Solution

The printer is not

receiving power. Try these solutions:

◗Make sure the printer is turned on.

◗Make sure the power cord is securely plugged in.

◗Try using another power outlet. Make sure the outlet is not controlled

by a switch or timer.

Possible cause Solution

The interface cable

is not connected

securely.

Turn off your printer and computer. Then make sure the cable is

connected securely and meets the printer’s specifications. (Use a fully

shielded IEEE-1284 parallel cable.)

The printer has an

internal problem. Turn off the printer and computer, disconnect the interface cable, and run

a printer check as described in Running a Printer Check.

Your printer software

or application software

is installed incorrectly.

If you ran a printer check successfully, make sure your printer and

application software are installed correctly. If you’re printing on a

network, you may need to set up your printer for network printing, as

described in Network Printing in Windows 95 and Windows 98.

Troubleshooting Page 132

The printer sounds as though it is printing, but nothing prints

The

S

paper out light is flashing or on

Your computer doesn’t

have enough memory

to handle the data in

the file you are

printing.

Try one of the following:

◗Reduce the resolution of your image.

◗Select fewer colors or a lower resolution for your monitor.

◗Add more memory to your computer.

A print job is stalled. Delete the stalled print job(s) in Spool Manager; see Deleting a Stalled

Print Job for instructions.

Possible cause Solution

The print head

nozzles are clogged. Clean the print head nozzles; see Cleaning the Print Head for

instructions. If this does not work after two or three times, see below.

One or both of the ink

cartridges are too old. Try cleaning the print head. If that doesn’t work, replace the ink

cartridges as described in Replacing an Outdated Ink Cartridge.

Possible cause Solution

If flashing, paper is

jammed. Remove the paper and follow the guidelines for preventing jams in Fixing

Paper Problems.

If on, paper is used up

or loaded incorrectly. Load paper or remove the stack and reload it as described in the

Printer

Basics

guide or Media Loading and Handling Guidelines. Then press the

E load/eject button to turn off the light and resume printing.

Possible cause Solution

Troubleshooting Page 133

A

B

black or

A

color ink out light is flashing or on

The

S

paper out and

P

power lights are flashing

All the lights are flashing

Possible cause Solution

If flashing, the ink

supply is getting low. You need to replace the indicated ink cartridge soon. Make sure you

have a new cartridge, then see Replacing an Ink Cartridge for

instructions.

If on, the ink cartridge

is empty. You must replace the indicated ink cartridge; see Replacing an Ink

Cartridge for instructions.

Possible cause Solution

A carriage error has

occurred. Remove any paper in the printer. Press the

E load/eject button for about

30 seconds. Then press it again. Turn the printer off, wait a few seconds,

and then turn it on and try printing again. If the error is not cleared,

contact EPSON as described in Where To Get Help.

Possible cause Solution

You haven’t removed

all the packing

material from the

printer.

Remove the packing material, following the instructions on the

Unpacking Sheet in the box.

An internal error may

have occurred. Turn off your printer, wait a few seconds, and turn it on again. If the lights

still flash or stay on, contact EPSON as described in Where To Get Help.

Troubleshooting Page 134

The printer has finished charging the ink cartridge, but the

P

power light is still

flashing

Solving Printer Software Problems

If you have trouble with your printer software, first check that your

printer is selected as the default Windows printer; see your

Printer

Basics

guide.

If you still have problems with your printer software, check the

following solutions. If you need to uninstall the printer software, see

Uninstalling Printer Software.

Possible cause Solution

The ink cartridge

clamp isn’t locked

down.

Press down on the clamp to lock it into place.

Packing material

remains in the printer. Remove the packing material, following the instructions on the

Unpacking Sheet in the box.

The printer needs to

initialize. If the printer is not moving or making noise, but the light is still flashing

after 5 minutes have passed, turn the printer off. If the light is still flashing

when you turn it back on, contact EPSON as described in Where To Get

Help.

The printer may be

receiving data from the

computer.

Turn the printer and computer off. Disconnect the printer from the

computer. Turn the printer on. If the light continues to flash for more than

5 minutes, contact EPSON as described in Where To Get Help.

Troubleshooting Page 135

After you install your printer software, you see the Windows 95 or 98

New Hardware Found window

In Windows 95, 98, or NT 4.0 the Status Monitor 2 window doesn’t appear

Possible cause Solution

An operating system

error has occurred. Click Do not install a driver, and then click OK.

Never select any other option on the New Hardware Found window.

Possible cause Solution

You may not have

restarted your

computer after

installing Status

Monitor 2.

Click Start, select Shut Down, click Restart the computer, and click

Yes to restart your computer. Then try using Status Monitor 2.

Bi-directional support

is not enabled. Make sure your printer is connected to your computer with a

bi-directional cable. Then click Start, select Settings, and click Printers.

Right-click the EPSON Stylus COLOR 440 icon and select Properties.

Click the Details tab, then click the Spool Settings button. Click the

Enable bi-directional support for this printer radio button to turn on

bi-directional support. Click OK twice, then close the Printers window

and try printing again.

Troubleshooting Page 136

After you install your printer software, you can’t run ScanDisk (Windows 95 and 98)

You see a spooling error message

Possible cause Solution

You cannot use

ScanDisk if Status

Monitor 2 is active.

Disable Status Monitor 2 whenever you want to run ScanDisk. See

Enabling Background Monitoring for details.

Possible cause Solution

Spooling error

messages or very

slow printing may be

caused by temporary

files.

Change the Spool Manager default spool directory, following the

instructions on Changing the Default Spool Directory.

Your hard drive is too

full. Delete unnecessary files to make room on the drive.

Your computer doesn’t

have enough memory

for the file you’re

printing.

Try one of the following:

◗Reduce the resolution of your image.

◗Select fewer colors or a lower resolution for your monitor.

◗Add more memory to your computer.

Troubleshooting Page 137

You cannot print on a network in Windows NT 4.0

Printing is too slow

Possible cause Solution

Your printer is not set

up correctly as a

remote printer.

You may need to use a different network path and printer port. Select a

different port in the printer’s Properties windows or enter the new

network path to your printer at the DOS prompt. Then restart your

computer. See your Windows NT documentation for instructions on

changing the printer port and network path.

Your printer software is

installed incorrectly. Try uninstalling the printer software. See Uninstalling Printer Software.

Possible cause Solution

Your printer software

options are set

incorrectly.

For the fastest printing, try the following:

◗Set Print Quality to Economy.

◗Turn MicroWeave off.

◗Turn High Speed on.

◗Choose Black ink and No Halftoning.

See Basic Printing and Advanced Printing for more information.

Troubleshooting Page 138

Fixing Paper Problems

You can avoid most paper handling problems by doing the

following:

◗Use smooth, high-quality media designed for ink jet printers

that meets the media specifications in Specifications.

◗Follow all loading and handling instructions included with the

media.

◗Load the media with the printable side face up, as described in

the

Printer Basics

guide or in Media Loading and Handling

Guidelines.

If you have problems with paper feeding, paper jams, or ejected

paper, check here for solutions.

Your system doesn’t

have enough

resources.

◗Clear space on your hard disk and run a defragmentation utility.

◗Don’t run too many applications at the same time.

◗Increase your system’s memory (RAM).

You originally installed

your printer software

on a different version

of Windows.

If you upgraded to Windows 98 from Windows 95 or 3.1x, uninstall the

printer software, then install it again. See Uninstalling Printer Software

for instructions.

Possible cause Solution

Troubleshooting Page 139

Paper doesn’t eject fully or is wrinkled

Paper doesn’t feed

Possible cause Solution

If the paper doesn’t

eject fully, you may

have set the wrong

paper size.

Press the

E load/eject button to eject the paper. Then make sure you

select the correct paper size in your application or printer software. (See

Paper for the paper sizes you can print with.)

If it’s wrinkled when it

comes out, the paper

may be damp or too

thin.

See Paper for paper thicknesses you can print with, as well as

environmental requirements for storage.

Try this Then do this

Remove the stack of

paper from the sheet

feeder.

Check that the paper:

◗Isn’t curled or creased.

◗Isn’t too old (see Media Loading and Handling Guidelines or your

paper packaging for more information).

◗Isn’t loaded above the arrow on the left edge guide.

◗Isn’t jammed inside the printer. (If the

S paper out light is flashing,

paper is jammed.)

Then reload the paper as described in Media Loading and Handling

Guidelines, making sure the left edge guide is adjusted to fit the paper’s

width.

Troubleshooting Page 140

Paper jams inside the printer

Multiple pages feed at the same time

Try this Then do this

Turn off your printer,

open the cover, and

remove all the paper

that’s inside, including

any small pieces that

may have torn off.

Reload the paper as described in the

Printer Basics

guide and Printing

on Special Media. If your paper jams frequently, make sure you:

◗Use smooth, high-quality paper, loaded printable side up (the

printable side is usually whiter).

◗Fan the stack and then even the edges before loading it.

◗Don’t load paper above the arrow mark on the left edge guide.

◗Adjust the left edge guide to fit the width of your paper.

Try this Then do this

Remove the stack of

paper from the printer.

◗Make sure the paper isn’t too thin (see Paper).

◗Fan the edges of the stack of paper to separate the sheets.

◗Reload the paper as described in the

Printer Basics

guide and in

Printing on Special Media.

◗Make sure the paper edge guides are snug against the edge of the

paper.

◗If too many copies of a page or document are printing, check the

Copies settings in both the printer software and your application

program. See Selecting Paper Size and Orientation for more

information.

Troubleshooting Page 141

Solving Miscellaneous Printout Problems

If your printout results are not what you expected, try these

solutions.

The margins are incorrect

The image is inverted, as if viewed in a mirror

Possible cause Solution

Margins are set

incorrectly in your

software application.

Check your software documentation for instructions on selecting the

correct margins for your paper size. Make sure the margins are within the

printable area of the page. See Specifications for more information.

Paper settings in the

printer software are

incorrect for your

paper size.

Select the correct paper settings for your paper size. Make sure the

Printable Area setting is correct for your project. See Basic Printing and

Printing on Special Media for more information.

Possible cause Solution

You used a Flip

Horizontal option in

your application

software or the printer

software.

Turn off the Flip Horizontal or mirror setting in your application software

or the printer software. See Customizing Print Quality and Special

Effects for information.

Troubleshooting Page 142

The printer prints blank pages

Possible cause Solution

Your printer is not the

Windows default

printer.

Select your printer as the default Windows printer. See your Windows

documentation or Windows online help for instructions.

Paper settings in the

printer software are

incorrect for your

paper size.

Select the correct paper settings for your paper size. See Basic Printing

for more information.

The print head

nozzles are clogged. Clean the print head following the instructions in Cleaning the Print

Head.

Troubleshooting Page 143

Uninstalling Printer Software

If any of the suggested solutions in this chapter tell you to uninstall

and then reinstall your printer software, follow the steps in this

section.

Windows 95, Windows 98, and Windows NT 4.0 Instructions

1Click Start, point to Settings, and then click Control Panel.

2Double-click Add/Remove Programs.

3To uninstall the printer software, select EPSON Printer

Software in the program list.

4Click the Add/Remove button.

5Select the EPSON Stylus COLOR 440 icon in the EPSON

Printer Utility Uninstall dialog box and click OK. Follow the

instructions on the screen to uninstall your software.

6To uninstall Status Monitor 2, select EPSON Status Monitor 2

in the program list. Background monitoring must be turned

off before removing Status Monitor 2.

7Click the Add/Remove button. Follow the instructions on the

screen to uninstall your software.

8Restart your computer.

To reinstall your software, see the

Start Here

guide.

Troubleshooting Page 144

Windows 3.1x Instructions

1Double-click the Main program group icon, then double-click

the Control Panel icon.

2Double-click Printers.

3Select EPSON Stylus COLOR 440 in the Installed Printers list

and click the Remove button.

4To reinstall your software, see the

Printer Basics

guide.

Troubleshooting Page 145

Where To Get Help

EPSON provides technical assistance through electronic support

services and automated telephone services 24 hours a day. The

following tables list the contact information:

Electronic support services

Service Access

World Wide Web From the Internet, you can reach EPSON’s Home Page at

http://www.epson.com.

EPSON Internet FTP

Site If you have Internet FTP capability, use your Web browser (or other

software for FTP downloading) to log onto ftp.epson.com with the user

name anonymous and your e-mail address as the password.

EPSON Forum on

CompuServe® Members of CompuServe can type GO EPSON at the menu prompt to

reach the Epson America Forum. For a free introductory CompuServe

membership, call (800) 848-8199 and ask for representative #529.

Troubleshooting Page 146

To speak to a technical support representative, dial (310) 974-1966

(U.S.) or (905) 709-2567 (Canada), 6 AM to 8 PM, Pacific Time,

Monday through Friday and 7 AM to 4 PM, Saturday. Toll or long

distance charges may apply.

Before you call, please have the following information ready:

◗Product name (EPSON Stylus COLOR 440)

◗Product serial number (located on the back of the printer)

◗Computer configuration

◗Description of the problem

You can purchase ink cartridges, paper, and manuals from

EPSON Accessories at (800) 873-7766 or visit our web site at

www.epsonsupplies.com (U.S. sales only). In Canada, please call

(800) 873-7766 for dealer referral.

Automated telephone services

Service Access

EPSON SoundAdviceSM For pre-recorded answers to commonly asked questions about EPSON

products 24 hours a day, seven days a week, call (800) 922-8911.

EPSON FaxAdvice™ Access EPSON’s technical information library by calling

(800) 922-8911. You must provide a return fax number to use

this service.

EPSON Referral

Service For the location of your nearest Authorized EPSON Reseller or

Customer Care Center, call (800) 922-8911.

Note:

If you need help using

other manufacturers’

software with an

EPSON product, see

the documentation for

that software for

technical support.

Page 147

Specifications

Printing

Printing method EPSON’s exclusive drop-on-demand Micro Piezo™ ink jet

technology

Nozzle configuration

Black 64 nozzles

Color 21 nozzles × 3 (cyan, magenta, yellow)

Resolution Maximum 720 dpi × 720 dpi

Print direction Bidirectional with logic seeking

Control code ESC/P Raster™, EPSON Remote

Input buffer 10KB

Character Tables The character tables for PC437 (U.S., Standard Europe) and PC

850 (Multilingual) can be selected using the control panel buttons.

Hold down the

R cleaning button and then press the

P power

button to turn on the printer. Then release both buttons.

Specifications Page 148

Paper

Paper type Size Description Thickness Weight

Single sheets Letter (8.5 × 11 inches)

Legal (8.5 × 14 inches)

Half letter (statement;

5.5 × 8.5 inches)

Executive (7.5 × 10 inches)

A4 (210 × 297 mm)

A5 (148 × 210 mm)

B5 (182 × 257 mm)

Plain bond paper

and special ink jet

papers

distributed by

EPSON

0.003 to 0.004

inch (0.08 to

0.11 mm) for

plain bond

paper

17 to 24 lb

(64 to

90 g/m2)

for plain

bond

paper

Transparencies,

Glossy film,

Glossy paper

Letter (8.5 × 11 inches)

A4 (210 × 297 mm)

A6 (105 × 148 mm, glossy film

only)

Transparencies,

glossy paper, and

glossy film

distributed by

EPSON

——

Self adhesive

sheets A4 (210 × 297 mm) Self adhesive

sheets distributed

by EPSON

——

Envelopes No. 10 9.5 × 4.1 inches

(240 × 104 mm)

DL 8.7 × 4.3 inches

(220 × 110 mm)

C6 4.4 × 6.4 inches

(114 × 162 mm)

Card 5.2 × 8.7 inches

(132 × 220 mm)

Plain bond paper

or air mail paper 0.006 to 0.02

inch (0.16 to

0.52 mm)

12 to 20 lb

(45 to

75 g/m2)

Specifications Page 149

Note:

Since the quality of any particular brand or type of paper may be changed by the manufacturer at

any time, EPSON cannot attest to the quality of any non-EPSON brand or type of paper. Always

test samples of paper stock before purchasing large quantities or printing large jobs.

Poor quality paper may reduce print quality and cause paper jams and other problems. If you

encounter problems, switch to a higher grade of paper.

Ink jet cards A6 (105 × 148 mm)

8 × 10 inches (203 × 254 mm) Ink jet cards

distributed by

EPSON

——

Photo paper Letter (8.5 × 11 inches)

A4 (210 × 297 mm)

4 × 6 inches (102 × 152 mm)

Panoramic (210 × 594 mm)

Photo paper

distributed by

EPSON

——

Photo stickers A6 (105 × 148 mm), 16 frames

per page Photo stickers

distributed by

EPSON

——

Iron-On Cool

Peel transfer

paper

Letter (8.5 × 11 inches) Transfer paper

distributed by

EPSON

——

Paper type Size Description Thickness Weight

Specifications Page 150

Do not load curled or folded paper.

Special papers distributed by EPSON are only usable under these conditions:

Temperature: 59 to 77 °F (15 to 25 °C)

Humidity: 40 to 60% RH

Store EPSON Photo Quality Glossy Film and self adhesive sheets under the following

conditions:

Temperature: 59 to 86 °F (15 to 30 °C)

Humidity: 20 to 60% RH

Specifications Page 151

Printable area

A: The minimum top margin is 0.12 inch (3.0 mm).

When loading multiple sheets of EPSON Photo Quality Glossy Film, the

minimum top margin is 1.2 inches (30 mm).

B-L: The minimum left margin is 0.12 inch (3.0 mm).

B-R: The minimum right margin is as follows:

0.35 (9.0 mm) for letter and legal size sheets

0.12 inch (3.0 mm) for other size sheets

0.28 inch (7.0 mm) for DL envelopes.

1.10 inches (28.0 mm) for No. 10 envelopes.

0.12 inch (3.0 mm) for C6 envelopes.

C: The minimum bottom margin is 0.54 inch (14.0 mm).

Note:

Always load paper into the sheet feeder short edge first. However,

envelopes should be loaded long edge first, with the flap side down.

You can extend the minimum bottom margin to 0.12 inch (3.0 mm) by

selecting Maximum as the Printable Area Setting on the printer driver

Paper menu. However, print quality may decline in the expanded area.

Before printing large jobs, print a single sheet to confirm print quality.

single sheets/index cards

envelope

A

B-R

C

C

A

B-L

B-R

B-L

Specifications Page 152

.

A: The maximum top margin is 0.67 inch (17.0 mm).

B-L,

B-R: The maximum left and right margin is 0.24 inch (6.1 mm).

C: The maximum bottom margin is 0.24 inch (6.1 mm).

A

B-L,

B-R

C

EPSON 4 × 6-inch Photo Paper

(dotted lines indicate perforations)

Specifications Page 153

Ink Cartridge

*Print capacity may vary, depending on how often you clean the print head.

** Ink thaws and is usable after approximately 3 hours at 77 °F (25 °C).

Specification Black ink cartridge (S020187) Color ink cartridge (S020191)

Color(s) Black Cyan, Magenta, Yellow

Print capacity* 540 pages text (ISO/IEC 10561

letter pattern)

380 pages graphics (5% coverage)

300 pages (15% coverage)

Cartridge life 2 years from production date (if unopened) and within 6 months after opening

package, at 77 °F (25 °C)

Storage

temperature Installed: –4 to 104 °F (–20 to 40 °C)

1 month at 104 °F (40 °C)

Uninstalled: –22 to 104 °F (–30 to 40 °C)

1 month at 104 °F (40 °C)

Transit

temperature –22 to 140 °F (–30 to 60 °C)

1 month at 104 °F (40 °C)

120 hours at 140 °F (60 °C)

Freezing

temperature** 3.2 °F (–16 °C) –0.4 °F (–18 °C)

Dimensions 0.7 (W) × 2.1 (D) × 1.5 (H) inches

19.8 (W) × 52.7 (D) × 38.5 (H) mm 1.7 (W) × 2.1 (D) × 1.5 (H) inches

42.9 (W) × 52.7 (D) × 38.5 (H) mm

Specifications Page 154

Caution:

To ensure good results, use genuine EPSON cartridges and do not

refill them. Other products may cause damage to your printer not

covered by EPSON’s warranty.

Mechanical

Paper feed method Friction

Paper path Sheet feeder, top entry, front out

Sheet feeder

capacity 100 sheets at 17 lb (64 g/m2) paper

Dimensions

Storage Width: 16.9 inches (429 mm)

Depth: 9.1 inches (231 mm)

Height: 6.1 inches (157 mm)

Printing Width: 16.9 inches (429 mm)

Depth: 23.7 inches (602 mm)

Height: 11.6 inches (295 mm)

Weight 11.5 lb (5.2 kg) without the ink cartridges

Specifications Page 155

Electrical

This product is also designed for IT power system phase-to-phase

voltage 220–240 V.

Note:

Check the label on the back of your printer for the printer’s voltage.

Specification 120 V Model 220−240 V Model

Input voltage range 99 to 132 V 198 to 264 V

Rated frequency range 50 to 60 Hz

Input frequency range 49.5 to 60.5 Hz

Rated current 0.4 A (max. 0.5 A) 0.2 A (max. 0.3 A)

Power consumption Approx. 15 W (ISO/IEC 10561 Letter Pattern)

Approx. 5 W in standby mode

ENERGY STAR compliant

Specifications Page 156

Environmental

Temperature

Operation 50 to 95 °F (10 to 35 °C)

Storage –4 to 104 °F (–20 to 40 °C)

1 month at 104 °F (40 °C)

Transit* –4 to 140 °F (–20 to 60 °C)

120 hours at 140 °F (60 °C)

*Stored in shipping container

Humidity

Operation 20 to 80% RH, without condensation

Storage* 5 to 85% RH, without condensation

*Stored in shipping container

Safety Approvals

Safety standards UL 1950, CSA C22.2 No. 950 with D3

EMC FCC part 15 subpart B class B, CSA C108.8 class B

Specifications Page 157

Parallel Interface

Your printer is equipped with an 8-bit parallel interface, with the

following characteristics:

Forward channel Data format: 8-bit parallel, IEEE-1284 compatibility mode

Synchronization: STROBE pulse

Handshake timing: BUSY and ACKNLG signals

Signal level: TTL compatible

Connector: 57-30360 Amphenol connector or equivalent

Reverse channel Transmission mode: IEEE-1284 Nibble mode

Adaptable connector: 57-30360 Amphenol connector or equivalent

Synchronization: Refer to the IEEE-1284 specification

Handshaking: Refer to the IEEE-1284 specification

Signal level: IEEE-1284 Level 1 device, TTL compatible

Data transmission timing: Refer to the IEEE-1284 specification

Page 158

Glossary

banding The horizontal lines that sometimes appear in a printed image. See

also MicroWeave.

bidirectional Printing in both directions, from left to right and from right to left.

buffer The portion of the printer’s memory used to store data before

printing it.

CMYK Cyan (blue-green), magenta, yellow, and black. These colored inks

are used to create printed colors.

default A value or setting that takes effect when the equipment is turned

on, reset, or initialized.

Despooler An EPSON software program for Windows 3.1x that displays the

status of your print jobs and allows you to manage them.

dithering A halftoning method in which dots are arranged in an orderly

pattern. Dithering works best for printing images with solid colors,

such as charts and graphs. See also halftoning.

dpi Dots per inch. The dpi measures the resolution. See also

resolution.

Glossary Page 159

driver A software program that sends instructions to a computer device to

tell it what to do. For example, your printer driver accepts print data

from your image processing application and sends instructions to

the printer on how to print this data.

Error Diffusion This halftoning setting smooths out edges by randomly placing dots

of varying colors. This has the opposite effect of the Finest Detail

setting.

Finest Detail This setting automatically makes your printed images sharper and

clearer. This has the opposite effect of the Error Diffusion setting.

Be aware that this may increase the time required for printing.

font A style of type designated by a name.

gamut The range of colors that a device (such as a printer or monitor) can

accurately reproduce.

grayscale A scale of shades of gray from black to white. Grayscale is used to

represent colors when printing with black ink only.

halftoning A method of using dot patterns to represent an image. Halftoning

makes it possible to produce varying shades of gray using only

black dots, or a nearly infinite array of colors using only a few colors

of dots.

host system The computer connected directly to the printer in a network.

Glossary Page 160

initialization Process that returns the printer to its defaults (fixed set of

conditions). This happens every time you turn on or reset the

printer.

ink jet A method of printing in which images, lines, letters, or symbols are

formed by precisely spraying ink onto paper.

interface The connection between the computer and a peripheral such as a

printer. Your printer has a parallel interface, which transmits data

one byte, or eight bits, at a time.

media Materials upon which data is printed, such as envelopes, plain

paper, special paper, and transparencies.

Micro Piezo Ink jet technology that uses an electronic pulse to precisely force

the ink through the print head. This results in smaller, cleaner dots,

sharp lines, and crisp text.

MicroWeave Printing technology that produces images in fine increments to

reduce the possibility of banding. See also banding.

parallel interface See

interface

.

print queue Print jobs that are sent to the printer while it is busy are stored in a

waiting line, or print queue, until they can be printed.

print server The computer connected to the printer. It receives the jobs and then

distributes them to the assigned printer. It also holds extra print jobs

while the printer is busy. See also print queue.

Glossary Page 161

printable area The area of a page on which the printer can print. It is smaller than

the physical size of the page due to margins.

printer driver See driver.

Progress Meter An EPSON software program that shows the progress of the

current print job. It appears each time you send a print job, unless

you turn it off.

RAM Random Access Memory. The area of your computer’s memory

that runs programs and stores data.

reset To return a printer to its defaults either by sending a command or

an INIT signal, or by turning the printer off and then back on.

resolution The number of dots per inch used to represent an image.

ROM Read Only Memory. Memory area in your printer or computer that

cannot be modified. ROM retains its contents when you turn off the

printer or computer.

saturation The depth or vibrancy of a color; the amount of gray.

spool The process by which the printer driver converts the print data into

codes that your printer understands. This data is then sent to the

printer directly or to the print server.

Glossary Page 162

Spool Manager An EPSON software program for Windows 3.1x that displays a list

of EPSON Stylus printer queues and allows you to manage the

queues and print jobs.

Status Monitor 2 An EPSON software program for Windows 95, 98, and NT 4.0 that

displays the printer’s status, such as paper out or the amount of ink

remaining before printing.

Page 163

Index

AAccessories, 63, 107

Advanced mode, selecting, 29 to 31

Advanced settings

color, 36 to 41

enlarging documents, 48 to 51

layout, 47 to 57

orientation, 41 to 47

paper size, 41 to 47

predefined, 29 to 31

print quality, 32 to 35

reducing documents, 48 to 51

saving custom, 58 to 60

special effects, 32 to 35

watermarks, 54 to 57

Aligning print head, 114, 125

Automatic mode, 19

BBackground printing

Windows 3.1, 94 to 97

Windows 95, 98 and NT, 85 to 93

Banding, 125

Basic printing, 17 to 27

Bitmap files, 56

Blank pages, 142

Blurry printouts, 127

Brightness setting, 40

CCancelling print jobs, 84, 93, 96

Characters, garbled, 129 to 130

Cleaning

print head, 103 to 106

printer, 115

Cleaning sheets, 64, 103

Collate setting, 43

Color

Adjustment modes, 40

correction, 38 to 41

customizing, 36 to 41

problems, 126 to 128

CompuServe, 145

Contrast setting, 40

Control code, 147

Control panel, 105, 119 to 121,

131 to 134

Index Page 164

Custom settings

color, 36 to 41

deleting, 60

layout, 47 to 57

list, 30

orientation, 41 to 47

paper size, 41 to 47

print quality, 32 to 35

redefining, 59

saving, 58 to 60

special effects, 32 to 35

Cyan setting, 41

DDefault printer options, setting,

21 to 24

Deleting print jobs

Windows 3.1, 96

Windows 95, 98 and NT, 84, 93

Despooler, 26 to 27, 94

Diagnosing problems, 118 to 123

Diffusion, error, 34

Digital camera images, 30, 36 to 38

Dithering, 34

DMA transfer, 83

EEconomy setting, 30, 124

Electrical specifications, 155

ENERGY STAR, 12

Envelopes

printing on, 67

specifications, 148 to 151

Environmental specifications, 156

EPSON

accessories, 107

Customer Care Centers, 145

electronic support services, 145

help, 145 to 146

media, 62

World Wide Web site, 145

Error Diffusion setting, 34

ESC/P Raster control code, 147

FFinest Detail setting, 35

Fit to Page setting, 51

Flip Horizontal setting, 35, 141

FTP, 145

GGarbled characters, 129 to 130

Glossy media,

see

Photo Quality

glossy media

Index Page 165

HHalftoning setting, 34

Head Cleaning utility, 103 to 104

Help

EPSON, 145 to 146

software, 19, 118

High Speed setting, 35, 124

Horizontal banding, 125

IICM (Image Color Matching) setting,

31

Ink

checking, 92

ordering cartridge, 107

outdated cartridge, 113, 124

replacing cartridge, 107 to 113,

124

setting, 20, 30

Ink cartridge

specifications, 153

Ink Jet

cards,

see

Photo Quality Ink Jet

Cards

paper specifications, 148 to 151

transparencies,

see

Transparencies

Interface specifications, 157

Iron-On Cool Peel Transfer Paper

loading, 78

specifications, 149 to 151

JJammed paper, 119, 140

Job Status window, 92 to 93

LLandscape setting, 44

Layout

multiple pages, 52 to 53

options, setting, 47 to 57

tab, 50

Lights, 119 to 121, 131 to 134

MMagenta setting, 41

Maintaining printer, 102 to 115

Managing print jobs

Windows 3.1, 94 to 97

Windows 95, 98 and NT, 80 to 93

Manuals, using, 11

Margins

incorrect, 141

with multiple sheets, 70

Maximum printable area setting, 72

Mechanical specifications, 154

Media Type setting, 20, 62 to 63

MicroWeave settings, 35

Mirror images, 141

Monitoring preferences, 86 to 87

More Settings dialog box, 32 to 35

Moving printer, 116

Multiple print layouts, 52 to 53

Index Page 166

NNetwork printing, 97 to 99

Nozzle Check

pattern, 106, 123

utility, 104 to 106

OOrdering, accessories, 107

Orientation, choosing page, 41 to 47

PPage frames, 52 to 53

Panoramic paper, printing on, 73

Paper

handling problems, 138 to 140

jams, 119, 140

loading guidelines, 62 to 78

menu, 20

ordering, 62 to 63

orientation, choosing, 41 to 47

part numbers, 62 to 63

size, choosing, 41 to 47

specifications, 148 to 152

thickness lever, 65, 68

types, 20

Paper Size options, 43

Paper tab, 42

Parts, printer, 16

Pausing print jobs, 93

Photo Paper

ordering, 63

printing on, 72 to 75

specifications, 149 to 150

Photo Quality glossy media

ordering, 63

printing on film, 70

printing on paper, 70

specifications, 148 to 151

Photo Quality Ink Jet Cards

ordering, 63

printing on, 69

specifications, 149 to 151

Photo Quality Self Adhesive Sheets

loading, 76

specifications, 148 to 151

Photo settings, 30, 36 to 38

Photo Stickers

loading, 77

ordering, 63

specifications, 149 to 151

PhotoEnhance3 setting, 30

Portrait setting, 44

Print capacity, 153

Print head

aligning, 114, 125

cleaning, 103 to 106

Print jobs, managing

Windows 3.1, 94 to 97

Windows 95, 98 and NT, 80 to 93

Print layouts, multiple, 52 to 53

Index Page 167

Print quality

customizing, 32 to 35

problems, 124 to 128

Printable area

setting, 45, 75, 141

specifications, 151

Printer

checking operation, 122 to 123

cleaning, 115

identifying parts, 16

moving, 116

Printer Information tab, 92

Printer software

accessing, 18, 22 to 24

problems, 134 to 137

uninstalling, 143 to 144

Printer status

checking, 25 to 27, 80 to 92

window, 89 to 92

Printing

advanced, 28 to 60

basic, 17 to 27

specifications, 147

Problems

color, 126 to 128

diagnosing, 118 to 123

paper handling, 138 to 140

print quality, 124 to 128

printer software, 134 to 137

printing, 130 to 134

slow printing, 137 to 138

solving, 117 to 142

Status Monitor 2, 135

unexpected printout results,

141 to 142

Progress Meter, 25, 81 to 83

QQuality/Speed setting, 20

RReadMe files, 118

Reduce/Enlarge setting, 43, 48 to 51

Replacing ink cartridges, 107 to 113

Resolution,

see

Print quality

Rotate by 180° setting, 44

Index Page 168

SSafety

approvals, 156

instructions, 13 to 15

Saturation setting, 40

ScanDisk, 136

Scanned images, 30, 36 to 38

Self test, 122 to 123

Service, 145 to 146

Slow printing, 137 to 138

Smears, 127

Special effects, 32 to 35

Specifications

electrical, 155

environmental, 156

ink cartridge, 153

interface, 157

mechanical, 154

paper, 148 to 152

printing, 147

safety approvals, 156

Speed & Progress options, 82 to 83

Spool directory, 96

Spool Manager

problems, 129, 132, 136

Windows 3.1, 95 to 97

Windows 95, 98 and NT, 83 to 84

sRGB (standard Red Green Blue)

setting, 31

Status Alert dialog box, 87

Status Monitor 2, 85 to 93

problems, 135

Support, 145 to 146

System requirements, 10

TTesting printer, 122 to 123

Text/Graph setting, 30

Thickness lever, setting, 65, 68

Transfer paper

loading, 78

specifications, 149 to 151

Transparencies

printing on, 76

specifications, 148 to 151

Transporting printer, 116

Troubleshooting, 117 to 142

UUninstalling printer software

Windows 3.1, 144

Windows 95, 98 and NT, 143

User Defined paper size, 45 to 47

Utilities

Head Cleaning, 103 to 104

Nozzle Check, 104 to 106

Print Head Alignment, 114

Status Monitor 2, 85 to 93, 135

WWatermarks, 54 to 57

YYear 2000, 13

Yellow setting, 41