Epson Stylus Pro 7890 Printer Quick Reference Guide Stylus® 7890/9890

2015-03-28

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QUICK REFERENCE GUIDE

Epson Stylus Pro 7890/9890
®

Control Panel Lights and Buttons
Paper light

Ink light

Black ink
change button

Paper feed up button
Paper release
(ePlaten™) light and
button

Power light
and button

Menu button
Paper cut button

OK button
Pause/reset light
and button

Ink cover open
button
Paper feed down button
Left arrow or paper
source button

Printed in USA
CPD-28260

Printer Parts
Front

Roll paper cover
Roll paper holder

Front cover
Control panel

Ink bay
Ink bay

Paper basket
Casters

Back
Interface
connector
for optional
equipment

Network interface

USB interface

AC inlet

Maintenance tank
(Pro 9890 includes
two tanks, one on
each side of printer)

1

Loading Roll Paper
1	

Open the roll paper cover.

2	

Push down the lock lever, then move the roll paper
holder to the left.

3	

Place the roll paper on top of the printer.

4	

If necessary, adjust the roll media adapters to fit the
core size of the roll paper. Then release the tension
lever on both adapters.

    
2-inch core

3-inch core

2

5	

Push the adapters into the paper core at both ends of
the roll. Then push down the tension levers to secure
them.

6	

Move the roll paper all the way to the right.

7	

Slide the roll paper holder to align the left adapter
with the on the holder.

8	

Roll the paper slowly into position.

Loading Roll Paper (continued)
9	

11	If the Paper release light is not on, press the

Slide the roll paper holder to the right to secure it in
the printer.

Paper

release (ePlaten) button.

12	Insert the paper into the slot and pull it all the 	
way down.

10	Pull up the lock lever to lock the paper in place.
13	Close the roll paper cover.
14	Press the
15	Press the

Paper release (ePlaten) button.
Pause/reset button.

16	Check the printer’s control panel and select the
correct media type.

Removing Roll Paper
1	

Open the roll paper cover.

2	

Press the Paper release (ePlaten) button. The
paper rewinds automatically.

3	

Push down the lock lever. Then move the roll paper
holder to the left and remove it from the roll.

3

4	

Roll the paper forward to the top of the printer.

5	

Pull up the tension levers, then remove the adapters
from the paper roll.

6	

Place the roll in its original package.

Loading and Using Cut Sheet Paper
1	

Remove any roll paper from the paper path. Make
sure the printer is turned on and the roll paper cover
is closed.

2	

Press the Paper source button until the
icon appears on the LCD screen.

3	

Feed the sheet down into
the paper slot until it
meets resistance. Make
sure the right edge of
the paper is straight and
aligned with the vertical
line on the roll paper
cover.

5	

Check the printer’s control panel and select the
correct media type, if necessary.

6	

Print your page. After it has been printed, the sheet
stays in the printer.

7	

To remove your print, press the
holding the sheet.

Sheet

button while

Note: If the sheet is more than 19 mil thick, you need
to use the
Paper release (ePlaten) button.

4	

Press . The sheet feeds into printing position
automatically.

Checking and Cleaning the Print Head
Automatically Checking and
Cleaning the Print Head

•	OFF—The

printer will not perform automatic
nozzle checks and cleaning cycles.

Note: You can also run nozzle checks and head cleaning
cycles from your computer using the Epson Printer
Utility4 (Macintosh®) or the Utility tab in your printer
driver (Windows®). See your User’s Guide for more
information.

The printer automatically checks the nozzles and cleans
them if necessary. You can specify how often you want this
to happen.

1	

Press the Menu button. PRINTER SETUP is
highlighted. Press again.

2	

Press until AUTO NOZZLE CHECK is
highlighted, then press .

3	

Select one of the following, then press OK:

	

•	ON:

	

•	ON:

PERIODICALLY—The printer periodically
checks its nozzles and runs a cleaning cycle if
necessary (default setting).
EVERY JOB—The printer automatically
checks its nozzles and runs a cleaning cycle if
necessary before each print job. This process
uses a very small amount of ink (and no paper)
and is useful if you are running large print jobs
unattended.

4

Checking and Cleaning the Print Head (continued)
Manually Checking and Cleaning the
Print Head
1	

Make sure paper is loaded.

2	

Press the

3	

Press until TEST PRINT is selected, then press .
NOZZLE CHECK is selected.

4	

Menu button.

4	

Select one of the following, then press :

	

NORMAL CLEANING—Press OK to start the
cleaning cycle.

	

CLEAN EACH COLOR—Press , select the color 	
pair you want to clean, then press OK to start the
cleaning cycle.

	

POWER CLEANING—Press OK to start the
cleaning cycle. Use only if the normal cleaning process
is not sufficient to clear the nozzles.

5	

When cleaning is finished, print the nozzle check
again to confirm that the head is clean.

8	

Press , then press OK to start the alignment process.
Each head alignment takes about 7 minutes.

Press , then press OK to start printing the nozzle
check pattern.

If any dots or segments are missing or deflected, run a
cleaning cycle as described below.

1	

Press the

2	

Press until MAINTENANCE is selected, then 	
press .

3	

Press

Menu button.

until CLEANING is selected, then press .

Aligning the Print Head
If your prints look grainy or blurry, or you see
misregistration or “ghosting,” you need to align the	
print head.

1	

Caution: Make sure you don’t open the front cover or
turn off the printer during the alignment process.

Make sure the printer is turned on. Load Epson
Enhanced Matte paper. (You can also use Epson
Doubleweight Matte or Ultra Premium Photo Paper
Luster.)

2	

Press the

3	

Press the or button until HEAD ALIGNMENT
is highlighted. Then press .

4	

Press and choose the type of paper you loaded.
Then press OK.

5	

Press

3 times.

6	

Press

to highlight ALIGNMENT.

7	

Press to highlight AUTO, then press again. 	
UNI-D (uni-directional) is highlighted. This is the
type of alignment to start with.

9	

Menu button.

When the uni-directional alignment is finished, press
the Menu button, select HEAD ALIGNMENT, 	
then select ALIGNMENT.

10	Select BI-D ALL, then press OK again to start the 	
bi-directional alignment.

11	When done, press the

5

Pause/reset button.

Checking Ink Levels and Replacing Ink Cartridges
Before you begin a large print job, you should check your
ink levels. If one of your cartridges is low, you can replace
it before you start. Or you can wait until the ink runs
out, replace the cartridge, and then continue the job.

When one of the icons has an X and REPLACE INK
CARTRIDGE is displayed, the cartridge is expended. To
replace the cartridge, first make sure the printer is on.

1	

Press the
button to release the ink cover. If
necessary, select the ink bay for the cartridge you
want to replace, then press OK.

2	

Open the ink cover all the way.

3	

Push in the low or expended cartridge to release it.

4	

Remove the expended ink cartridge from the printer.

Checking Ink and Maintenance Tank
Levels
The easiest way to check ink levels is from the control
panel. The numbers above the ink cartridge icons
correspond to the 9 cartridge slots in the printer.

Ink gauges for
9 cartridges
listed below

Maintenance
tank gauges
(one tank for
Pro 7890)

Replacing Ink Cartridges
When one of the ink icons flashes, and INK LOW is
displayed on the LCD screen, the cartridge is nearly
expended. Check the LCD screen to see which cartridge
is low, and make sure you have the correct replacement
cartridge.
Epson UltraChrome® K3 with Vivid Magenta ink cartridges
Ink
bay

Slot
no.

Cartridge

350 ml

700 ml

150 ml

Left

1
2
3
4
5

Cyan (C)
Yellow (Y)
Light Cyan (LC)
Matte Black (MK)
Photo Black (PK)

T596200
T596400
T596500
T596800
T596100

T636200
T636400
T636500
T636800
T636100

T642200
T642400
T642500
T642800
T642100

6
7
8
9

Vivid Magenta (VM)
Light Black (LK)
Light Light Black (LLK)
Vivid Light Magenta (VLM)

T596300
T596700
T596900
T596600

T636300
T636700
T636900
T636600

T642300
T642700
T642900
T642600

Right

Warning: Do not shake the expended cartridge, or
ink may leak. If ink gets on your hands, wash them
thoroughly with soap and water. If ink gets in your
eyes, flush them immediately with water.

6

Checking Ink Levels and Replacing Ink Cartridges (continued)
5	

6	

Make sure the replacement cartridge is the correct
color, and remove it from its package. Gently
shake the cartridge before installing it.

Note: If you can’t insert the cartridge smoothly,
you may have the wrong cartridge. Check the
package and product code. If the Ink light remains
on after installing the cartridge, try removing and
then reinserting it.

7	

Close the ink cover.

4	

To remove the cutter cover, press in the tab and pull
down the cover.

5	

Loosen the screw using a cross-head screwdriver.

Hold the cartridge with the arrow mark pointing
toward the printer. Then insert the cartridge into
the slot. Don’t force it.

Replacing Printer Parts
Replacing the Paper Cutter
If you notice that the paper isn’t cut cleanly, you may
need to replace the cutter (part # C12C815331).

1	

Press the Menu button on the printer, then 	
press until MAINTENANCE is highlighted.

2	

Press again. Press
REPLACEMENT.

3	

Press to display EXECUTE, then press OK.	
The paper cutter moves to the replacement position.

to highlight CUTTER

7

Replacing Printer Parts (continued)
6	

11	Run the cutter adjustment from the Maintenance

Carefully remove the cutter.

menu using the control panel.
Warning: The blade is sharp. Be careful when
removing it.

Replacing the Maintenance Tank
The Pro 7890 has one maintenance tank (on the right
side) and the Pro 9890 has two (one on either side). 	
You need to replace the maintenance tank 	
(part # C12C890191) when you see MAINTENANCE
TANK FULL on the LCD screen, the icon has an X, and
the printer won’t print.

7	

1	

Insert the new cutter. Make sure the cutter pin goes
into the hole.

If you have the Pro 9890, check the LCD screen to
determine which tank needs to be replaced (left 	
or right).
Note: The printer will not print if one of the
maintenance tanks is full. On the Pro 9890, the right
tank is used more than the left. To maximize tank life,
you can switch the tanks.

8	

9	

Tighten the screw using a cross-head screwdriver.

2	

Turn off the printer.

3	

Pull out the maintenance tank as shown.

Caution: Do not tip the tank or ink may spill out.

Align the cutter cover, then press it in until it snaps
into place.

10	Press OK to finish the replacement procedure. The
cutter moves back to the home position.

8

4	

Place the used tank in the plastic bag included with
the new tank and dispose of it carefully.

5	

Insert the new tank.

Control Panel Menus
Boldface type indicates the default setting. Press the

Menu button to access the menus. See the User’s Guide for details.

Menu

Item

Settings / Explanation

PRINTER SETUP

PLATEN GAP

STANDARD, NARROW, WIDE, WIDER, WIDEST

PAGE LINE

ON, OFF

ROLL PAPER MARGIN

15mm, 3mm

PAPER SIZE CHECK

ON, OFF

PAPER SKEW CHECK

ON, OFF

REFRESH MARGIN

ON, OFF

AUTO NOZZLE CHECK

ON: PERIODICALLY, ON: EVERY JOB, OFF

PRINT NOZZLE PATTERN

OFF, ON: EVERY PAGE, ON: EVERY 10 PAGES

INITIALIZE SETTINGS

Restores default settings

NOZZLE CHECK

Shows clogged or deflected nozzles

STATUS SHEET

Printer settings, total prints, and maintenance tank capacity remaining

NETWORK STATUS SHEET

Network settings

JOB INFORMATION

Date and Time and Ink and paper used for the last 10 jobs; most
recent job is number 0

CUSTOM PAPER

Information about registered paper configurations

TEST PRINT

MAINTENANCE

PRINTER STATUS

CUTTER ADJUSTMENT

Adjusts cutter position

CUTTER REPLACEMENT

Moves the cutter to the replacement position

CLEANING

NORMAL CLEANING, CLEAN EACH COLOR, POWER CLEANING

CLOCK SETTING

MM/DD/YY HH:MM

VERSION

Current firmware version

INK LEVEL

Percentage of ink remaining in each cartridge

MAINTENANCE TANK

Percentage of capacity remaining in each maintance tank

JOB HISTORY

Ink in milliliters and paper in square centimeters for each saved job;
most recent job is number 0

TOTAL PRINTS

Number of pages printed

9

Control Panel Menus (continued)
PAPER SETUP

HEAD ALIGNMENT

ROLL PAPER REMAINING

Setting appears only when no paper is loaded

REMAINING PPR SETUP

OFF, ON

ROLL PAPER LENGTH

From 15 to 300 ft

ROLL LENGTH ALERT

From 4 to 50 ft

PAPER TYPE

Media type loaded in the printer

CUSTOM PAPER

Paper No 1 to 10

PAPER TYPE

Photo, Proofing, Fine Art, Matte, Plain, Others

PLATEN GAP

STANDARD, NARROW, WIDE, WIDER

THICKNESS PATTERN

PRINT

PAPER FEED ADJUST

-0.70% to 0.70%

DRYING TIME

0.0 sec. to 10.0 sec.

PAPER SUCTION

STANDARD, -1, -2, -3, -4

SET ROLL PAPER TENSION

STANDARD, HIGH, HIGHER

REMOVE SKEW

ON, OFF

PAPER THICKNESS
SELECT PAPER TYPE

Media type loaded in the printer

SELECT THICKNESS

8 mil (0.2 mm), 4 mil to 60 mil (0.1 to 1.5 mm)

ALIGNMENT
AUTO

NETWORK SETUP

OPTIONS SETUP

UNI-D, BI-D 2-COLOR, BI-D ALL, BI-D #1, BI-D #2, BI-D #3, BI-D #4

NETWORK SETUP

DISABLE, ENABLE

IP ADDRESS SETTING

AUTO, PANEL

IP, SM, DG SETTING

IP address, subnet mask, default gateway

BONJOUR

ON, OFF

INIT NETWORK SETTING

Resets all network settings

Spectro Proofer

Displays status of various parts and performs device alignment

TAKE-UP REEL

Displays version of the take-up reel installed (Pro 9890 only)

10

Where To Get Help
Epson PreferredSM Unit ID number
Service

Access

Date of purchase

Telephone support

 all (888) 377-6611. Make sure you have your
C
Unit ID number.

Serial number

If you experience any difficulty with the toll-free number or your Unit ID number, call (562) 276-1305.
Internet

 o to epson.com/support to download drivers and firmware, access product documentation and
G
troubleshooting, and get technical advice through e-mail.

Support for non-Epson RIP

Contact the RIP manufacturer.

Epson and Epson Stylus are registered trademarks and Epson Exceed Your Vision is a registered logomark of Seiko Epson Corporation. Epson
UltraChrome is a registered trademark; ePlaten is a trademark; and Epson Preferred is a service mark of Epson America, Inc.
General Notice: Other product names used herein are for identification purposes only and may be trademarks of their respective owners. Epson
disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2010 Epson America, Inc.	

11

11/10

QUICK REFERENCE GUIDE

Epson Stylus Pro 7890/9890
®

Control Panel Lights and Buttons
Paper light

Ink light

Black ink
change button

Paper feed up button
Paper release
(ePlaten™) light and
button

Power light
and button

Menu button
Paper cut button

OK button
Pause/reset light
and button

Ink cover open
button
Paper feed down button
Left arrow or paper
source button

Printed in USA
CPD-28260



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