Epson User's Guide WF 3720/WF 4720/WF 4730 Series Manual Cpd53013

User Manual: Epson Manual Epson WorkForce Pro WF-4720User Manual | Manual Device

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WF-3720/WF-4720/WF-4730 Series
User's Guide
3
Contents
WF-3720/WF-4720/WF-4730 Series User's Guide ................................................................................... 13
Product Basics .......................................................................................................................................... 14
Using the Control Panel ..................................................................................................................... 14
Control Panel Buttons and Lights .................................................................................................. 15
Status Icon Information ............................................................................................................. 15
Entering Characters on the LCD Screen ....................................................................................... 17
Selecting the Date and Time ......................................................................................................... 17
Using Presets ................................................................................................................................ 19
Changing LCD Screen Language.................................................................................................. 22
Adjusting Control Panel Sounds.................................................................................................... 22
Adjusting the Screen Brightness.................................................................................................... 23
Turning Off the Operation Time Out Setting .................................................................................. 24
Preventing PC Connection via USB .............................................................................................. 25
Product Parts Locations ..................................................................................................................... 27
Product Parts - Front ..................................................................................................................... 27
Product Parts - Inside .................................................................................................................... 29
Product Parts - Back...................................................................................................................... 31
Checking for Software Updates.......................................................................................................... 31
Using Power Saving Settings ............................................................................................................. 32
Changing the Sleep Timer Settings ............................................................................................... 32
Changing the Power Off Timer Settings ........................................................................................ 34
Accessing the Web Config Utility........................................................................................................ 34
Epson Connect Solutions for Smartphones, Tablets, and More ......................................................... 35
Setting Up Epson Connect Services.............................................................................................. 35
Using Epson Email Print ............................................................................................................... 37
Using the Epson iPrint Mobile App ................................................................................................ 37
Using Epson Remote Print ........................................................................................................... 38
Using Epson Scan to Cloud........................................................................................................... 38
Using AirPrint .................................................................................................................................... 39
Using Google Cloud Print................................................................................................................... 40
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Android Printing Using the Epson Print Enabler ................................................................................ 41
Using Fire OS Printing ....................................................................................................................... 41
Using Windows 10 Mobile Printing .................................................................................................... 42
Using Epson Print and Scan App with Windows Tablets ................................................................... 42
Printing and Scanning with NFC from Your Android Device............................................................... 43
Wi-Fi or Wired Networking........................................................................................................................ 45
Wi-Fi Infrastructure Mode Setup......................................................................................................... 45
Selecting Wireless Network Settings from the Control Panel ........................................................ 46
Wi-Fi Direct Mode Setup .................................................................................................................... 49
Enabling Wi-Fi Direct Mode........................................................................................................... 49
Wi-Fi Protected Setup (WPS)............................................................................................................. 51
Using WPS to Connect to a Network ............................................................................................. 51
Printing a Network Status Sheet......................................................................................................... 52
Configuring Email Server Settings...................................................................................................... 53
Email Server Settings .................................................................................................................... 55
Changing or Updating Network Connections ..................................................................................... 56
Changing a USB Connection to a Wi-Fi Connection...................................................................... 56
Changing a Wi-Fi Connection to a Wired Network Connection...................................................... 56
Connecting to a New Wi-Fi Router ................................................................................................ 57
Disabling Wi-Fi Features ............................................................................................................... 57
Loading Paper ........................................................................................................................................... 59
Loading Paper in the Cassette ........................................................................................................... 59
Paper Loading Capacity ................................................................................................................ 66
Double-sided Printing Capacity ..................................................................................................... 67
Borderless Paper Type Compatibility ............................................................................................ 68
Available Epson Papers ..................................................................................................................... 69
Paper or Media Type Settings - Printing Software.............................................................................. 70
Selecting the Paper Settings for Each Source - Control Panel ........................................................... 71
Paper Type Settings - Control Panel ............................................................................................. 72
Selecting the Default Paper Source Settings...................................................................................... 73
Paper Source Settings Options ..................................................................................................... 74
Selecting the Universal Print Settings ................................................................................................ 74
Universal Print Settings Options .................................................................................................... 75
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Placing Originals on the Product ............................................................................................................. 77
Placing Originals on the Scanner Glass ............................................................................................. 77
Placing Originals in the Automatic Document Feeder ........................................................................ 80
ADF Original Document Specifications.......................................................................................... 82
Copying ...................................................................................................................................................... 84
Copying Documents or Photos........................................................................................................... 84
Copying Options................................................................................................................................. 85
Printing from a Computer ......................................................................................................................... 88
Printing with Windows ........................................................................................................................ 88
Selecting Basic Print Settings - Windows ...................................................................................... 88
Paper Source Options - Windows ............................................................................................. 91
Print Quality Options - Windows ............................................................................................... 91
Multi-Page Printing Options - Windows..................................................................................... 91
Selecting Double-sided Printing Settings - Windows ..................................................................... 92
Double-sided Printing Options - Windows................................................................................. 95
Print Density Adjustments - Windows ....................................................................................... 95
Selecting Additional Layout and Print Options - Windows ............................................................. 96
Custom Color Correction Options - Windows............................................................................ 98
Image Options and Additional Settings - Windows.................................................................... 99
Header/Footer Settings - Windows ......................................................................................... 100
Selecting a Printing Preset - Windows......................................................................................... 101
Selecting Extended Settings - Windows ...................................................................................... 102
Extended Settings - Windows ................................................................................................. 103
Printing Your Document or Photo - Windows............................................................................... 104
Locking Printer Settings - Windows ............................................................................................. 105
Locked Setting Options........................................................................................................... 107
Selecting Default Print Settings - Windows.................................................................................. 108
Changing the Language of the Printer Software Screens ....................................................... 109
Changing Automatic Update Options .......................................................................................... 110
Printing on a Mac ............................................................................................................................. 110
Selecting Basic Print Settings - Mac ........................................................................................... 111
Paper Source Options - Mac................................................................................................... 114
Print Quality Options - Mac ..................................................................................................... 114
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Print Options - Mac ................................................................................................................. 115
Selecting Page Setup Settings - Mac .......................................................................................... 115
Selecting Print Layout Options - Mac........................................................................................... 116
Selecting Double-sided Printing Settings - Mac........................................................................... 117
Double-sided Printing Options and Adjustments - Mac........................................................... 118
Managing Color - Mac ................................................................................................................. 119
Color Matching and Color Options - Mac ................................................................................ 120
Selecting Printing Preferences - Mac .......................................................................................... 121
Printing Preferences - Mac...................................................................................................... 122
Printing Your Document or Photo - Mac ...................................................................................... 123
Checking Print Status - Mac.................................................................................................... 124
Printing From a Chromebook ........................................................................................................... 124
Cancelling Printing Using the Product .............................................................................................. 125
Scanning .................................................................................................................................................. 126
Starting a Scan................................................................................................................................. 126
Starting a Scan Using the Product Control Panel ........................................................................ 126
Scanning to a Network Folder or FTP Server.......................................................................... 128
Scanning to Email ................................................................................................................... 130
Scanning to a Connected Computer ....................................................................................... 132
Control Panel Scanning Options............................................................................................. 134
Changing Default Scan Button Settings ...................................................................................... 136
Starting a Scan Using the Epson Scan 2 Icon ............................................................................. 137
Starting a Scan from a Scanning Program................................................................................... 139
Starting a Scan from a Smart Device........................................................................................... 141
Scanning in Epson Scan 2 ............................................................................................................... 141
Additional Scanning Settings - Main Settings Tab ....................................................................... 144
Additional Scanning Settings - Advanced Settings Tab............................................................... 144
Saving Scanned Documents as a Searchable PDF..................................................................... 145
Image Format Options................................................................................................................. 146
Scan Resolution Guidelines ........................................................................................................ 147
Creating Contacts for Scanning ....................................................................................................... 148
Faxing....................................................................................................................................................... 150
Connecting a Telephone or Answering Machine.............................................................................. 150
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Setting Up Fax Features .................................................................................................................. 153
Setting Up Basic Fax Features .................................................................................................... 154
Using the Fax Setup Wizard ................................................................................................... 154
Selecting the Line Type........................................................................................................... 156
Setting the Number of Rings to Answer .................................................................................. 158
Selecting Advanced Fax Settings................................................................................................ 159
Print Settings - Fax.................................................................................................................. 161
Basic Settings - Fax ................................................................................................................ 162
Security Settings - Fax............................................................................................................ 164
Setting Up the Fax Utility - Windows............................................................................................ 164
Setting Up Fax Features Using the Fax Utility - Mac ................................................................... 166
Setting Up Contacts and Contact Groups......................................................................................... 167
Setting Up Contacts Using the Product Control Panel................................................................. 168
Creating a Contact .................................................................................................................. 168
Editing or Deleting a Contact .................................................................................................. 170
Creating a Contact Group ....................................................................................................... 171
Editing or Deleting a Contact Group........................................................................................ 173
Importing Contacts Using the Fax Utility - Windows .................................................................... 174
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac.................................................... 177
Sending Faxes ................................................................................................................................. 179
Sending Faxes from the Product Control Panel........................................................................... 179
Sending a Fax Using the Keypad, Contact List, or History...................................................... 179
Fax Sending Options .............................................................................................................. 182
Sending a Fax at a Specified Time ......................................................................................... 183
Sending Faxes Using the Fax Utility - Windows .......................................................................... 184
Sending Faxes Using the Fax Utility - Mac .................................................................................. 187
Receiving Faxes............................................................................................................................... 190
Fax Reception ............................................................................................................................. 190
Receiving Faxes Automatically ................................................................................................... 191
Receiving Faxes Manually........................................................................................................... 191
Receiving a Fax by Polling .......................................................................................................... 192
Viewing a Fax on the LCD Screen (Using the Inbox)................................................................... 193
Saving Faxes to a USB Memory Device ..................................................................................... 195
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Selecting Received Fax Options Using the Fax Utility - Windows ............................................... 195
Checking Fax Status ....................................................................................................................... 198
Printing Fax Reports......................................................................................................................... 199
Fax Report Options ..................................................................................................................... 199
Using External USB Devices with Your Product................................................................................... 201
Connecting a USB Device................................................................................................................ 201
USB Device Photo File Specifications ......................................................................................... 201
Disconnecting a USB Device............................................................................................................ 202
Viewing and Printing from the LCD Screen ...................................................................................... 202
Printing JPEG Photos.................................................................................................................. 202
Printing TIFF Files ...................................................................................................................... 203
Print Setting Options - Device Mode............................................................................................ 204
Transferring Files on a USB Device ................................................................................................. 205
Setting Up File Sharing for File Transfers from Your Computer................................................... 205
Transferring Files from a USB Device to Your Computer ............................................................ 207
Replacing Ink Cartridges and Maintenance Boxes............................................................................... 208
Check Cartridge and Maintenance Box Status................................................................................. 208
Checking Cartridge Status on the LCD Screen............................................................................ 208
Checking Cartridge and Maintenance Box Status with Windows ................................................ 209
Checking Cartridge and Maintenance Box Status - Mac ............................................................. 212
Purchase Epson Ink Cartridges and Maintenance Box .................................................................... 213
Ink Cartridge and Maintenance Box Part Numbers...................................................................... 213
Removing and Installing Ink Cartridges............................................................................................ 214
Printing with Black Ink and Expended Color Cartridges ................................................................... 219
Printing with Expended Color Cartridges - Windows ................................................................... 219
Printing with Expended Color Cartridges - Mac ........................................................................... 220
Conserving Low Black Ink with Windows ......................................................................................... 221
Replacing the Maintenance Box....................................................................................................... 222
Adjusting Print Quality............................................................................................................................ 225
Print Head Maintenance................................................................................................................... 225
Print Head Nozzle Check............................................................................................................. 225
Checking the Nozzles Using the Product Control Panel ......................................................... 225
Checking the Nozzles Using a Computer Utility...................................................................... 228
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Print Head Cleaning .................................................................................................................... 231
Cleaning the Print Head Using the Product Control Panel ...................................................... 231
Cleaning the Print Head Using a Computer Utility................................................................... 232
Aligning the Print Head Using the Product Control Panel................................................................. 235
Cleaning the Paper Guide ................................................................................................................ 238
Cleaning and Transporting Your Product ............................................................................................. 240
Cleaning Your Product ..................................................................................................................... 240
Transporting Your Product ............................................................................................................... 244
Solving Problems .................................................................................................................................... 247
Product Status Messages ................................................................................................................ 247
Running a Product Check ................................................................................................................ 249
Resetting Control Panel Defaults ..................................................................................................... 251
Solving Setup Problems ................................................................................................................... 252
Product Does Not Turn On or Off................................................................................................. 252
Noise After Ink Installation ........................................................................................................... 252
Software Installation Problems .................................................................................................... 252
Solving Network Problems ............................................................................................................... 253
Product Cannot Connect to a Wireless Router or Access Point .................................................. 253
Network Software Cannot Find Product on a Network................................................................. 254
Product Does Not Appear in Mac Printer Window ....................................................................... 255
Cannot Print Over a Network....................................................................................................... 256
Cannot Scan Over a Network ...................................................................................................... 257
Solving Copying Problems ............................................................................................................... 258
Product Makes Noise, But Nothing Copies.................................................................................. 259
Product Makes Noise When It Sits for a While............................................................................. 259
Originals Do Not Feed From the Automatic Document Feeder.................................................... 259
Solving Paper Problems................................................................................................................... 260
Paper Feeding Problems............................................................................................................. 261
Paper Jam Problems in the Cassette .......................................................................................... 261
Paper Jam Problems in the Rear Cover ...................................................................................... 263
Document Jams in the Automatic Document Feeder .................................................................. 264
Paper Ejection Problems ............................................................................................................. 266
Solving Problems Printing from a Computer..................................................................................... 266
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Nothing Prints.............................................................................................................................. 267
Product Icon Does Not Appear in Windows Taskbar ................................................................... 267
Printing is Slow ............................................................................................................................ 268
Solving Page Layout and Content Problems.................................................................................... 269
Inverted Image............................................................................................................................. 270
Too Many Copies Print ................................................................................................................ 270
Blank Pages Print ........................................................................................................................ 270
Incorrect Margins on Printout....................................................................................................... 271
Incorrect Characters Print............................................................................................................ 271
Incorrect Image Size or Position.................................................................................................. 271
Slanted Printout........................................................................................................................... 272
Solving Print Quality Problems......................................................................................................... 272
White or Dark Lines in Printout .................................................................................................... 273
Blurry or Smeared Printout .......................................................................................................... 274
Faint Printout or Printout Has Gaps ............................................................................................. 275
Grainy Printout............................................................................................................................. 276
Incorrect Colors ........................................................................................................................... 277
Solving Scanning Problems ............................................................................................................. 277
Scanning Software Does Not Operate Correctly ......................................................................... 278
Cannot Start Epson Scan 2 ......................................................................................................... 278
Scanning is Slow ......................................................................................................................... 279
Solving Scanned Image Quality Problems ....................................................................................... 279
Image Consists of a Few Dots Only............................................................................................. 280
Line of Dots Appears in All Scanned Images............................................................................... 280
Straight Lines in an Image Appear Crooked ................................................................................ 280
Image is Distorted or Blurry ......................................................................................................... 281
Image Colors are Patchy at the Edges ........................................................................................ 281
Image is Too Dark ....................................................................................................................... 281
Back of Original Image Appears in Scanned Image .................................................................... 282
Ripple Patterns Appear in an Image ............................................................................................ 282
Scanned Image Colors Do Not Match Original Colors................................................................. 282
Scanned Image Edges are Cropped ........................................................................................... 283
Solving Faxing Problems.................................................................................................................. 283
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Cannot Send or Receive Faxes................................................................................................... 283
Cannot Receive Faxes with a Telephone Connected to Your Product ........................................ 285
Fax Memory Full Error Appears................................................................................................... 285
Sent Fax Quality is Poor .............................................................................................................. 286
Sent Fax is Received in an Incorrect Size ................................................................................... 286
Received Fax Quality is Poor ...................................................................................................... 287
Received Fax is Not Printed ........................................................................................................ 287
Solving USB Device Problems ......................................................................................................... 287
Cannot View or Print from a USB Device..................................................................................... 288
Cannot Save Files on a USB Device ........................................................................................... 288
Cannot Transfer Files To or From a USB Device......................................................................... 289
Uninstall Your Product Software....................................................................................................... 289
Uninstalling Product Software - Windows.................................................................................... 289
Uninstalling Product Software - Mac............................................................................................ 291
Where to Get Help............................................................................................................................ 291
Technical Specifications ........................................................................................................................ 293
Windows System Requirements ...................................................................................................... 293
Mac System Requirements .............................................................................................................. 294
Paper Specifications ........................................................................................................................ 294
Printable Area Specifications ........................................................................................................... 295
Scanning Specifications ................................................................................................................... 297
Fax Specifications ............................................................................................................................ 298
Ink Cartridge Specifications.............................................................................................................. 299
Dimension Specifications ................................................................................................................. 300
Electrical Specifications ................................................................................................................... 300
Environmental Specifications ........................................................................................................... 302
Interface Specifications .................................................................................................................... 302
External USB Device Specifications................................................................................................. 302
Network Interface Specifications ...................................................................................................... 303
Safety and Approvals Specifications ................................................................................................ 304
Notices ..................................................................................................................................................... 305
Important Safety Instructions............................................................................................................ 305
General Product Safety Instructions ............................................................................................ 305
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Ink Cartridge Safety Instructions.................................................................................................. 307
LCD Screen Safety Instructions................................................................................................... 308
Wireless Connection Safety Instructions ..................................................................................... 308
Telephone Equipment Safety Instructions ................................................................................... 309
FCC Compliance Statement............................................................................................................. 309
Binding Arbitration and Class Waiver ............................................................................................... 312
Trademarks...................................................................................................................................... 315
Copyright Notice............................................................................................................................... 315
libTIFF Software Acknowledgment.............................................................................................. 316
A Note Concerning Responsible Use of Copyrighted Materials................................................... 317
Default Delay Times for Power Management for Epson Products ............................................... 317
Copyright Attribution.................................................................................................................... 317
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WF-3720/WF-4720/WF-4730 Series User's Guide
Welcome to the WF-3720/WF-4720/WF-4730 Series User's Guide.
For a printable PDF copy of this guide, click here.
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Product Basics
See these sections to learn about the basic features of your product.
Note: Your product may differ from the illustrations in this guide, but the instructions are the same.
Using the Control Panel
Product Parts Locations
Checking for Software Updates
Using Power Saving Settings
Accessing the Web Config Utility
Epson Connect Solutions for Smartphones, Tablets, and More
Using AirPrint
Using Google Cloud Print
Android Printing Using the Epson Print Enabler
Using Fire OS Printing
Using Windows 10 Mobile Printing
Using Epson Print and Scan App with Windows Tablets
Printing and Scanning with NFC from Your Android Device
Using the Control Panel
See these sections to learn about the control panel and select control panel settings.
Control Panel Buttons and Lights
Entering Characters on the LCD Screen
Selecting the Date and Time
Using Presets
Changing LCD Screen Language
Adjusting Control Panel Sounds
Adjusting the Screen Brightness
Turning Off the Operation Time Out Setting
Preventing PC Connection via USB
Parent topic: Product Basics
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Control Panel Buttons and Lights
1The power button and light
2 The NFC (Near Field Communication) tag
3The received fax light
4 The supply status button
5 The network status button
6The sound button
7 The preset button
8The home button
9 The LCD screen
10 The help button
Status Icon Information
Parent topic: Using the Control Panel
Status Icon Information
Your product displays status icons on the LCD screen for certain product status conditions. Press the
icon to view or change the current network settings.
16
Icons Description
Displays additional information or instructions, such as loading paper or placing a
document.
Displays the Supply Status screen.
Quiet Mode is enabled. Noise is reduced during printing, but the print speed may be
reduced. Press this icon to change the settings.
Quiet Mode is disabled. Press this icon to change the settings.
Displays the Fax Data Information screen.
There is a problem with the indicated setting. Press the icon to resolve the problem.
No Ethernet connection.
An Ethernet connection is established.
No Wi-Fi connection.
A Wi-Fi network error has occurred or the product is searching for a connection.
A Wi-Fi connection is established. The number of bars indicates the connection's signal
strength.
No Wi-Fi Direct connection.
A Wi-Fi Direct connection is established.
Parent topic: Control Panel Buttons and Lights
17
Entering Characters on the LCD Screen
Follow these guidelines to enter characters for passwords and other settings.
• To move the cursor, select the left or right arrows.
• To change the case of letters, select .
• To delete the previous character, select .
• To enter numbers or symbols, select .
• To enter a space, select .
Parent topic: Using the Control Panel
Selecting the Date and Time
Before faxing, select the current date, time, and daylight saving phase in your area, and choose your
preferred date and time format.
1. Press the home button, if necessary.
2. Select Settings.
18
3. Select General Settings.
4. Select Basic Settings.
5. Select Date/Time Settings.
19
You see a screen like this:
6. Select Daylight Saving Time.
7. Select the setting that applies to your area:
•Winter: it is winter or your region does not use Daylight Saving Time (DST)
•Summer: it is spring or summer and your region uses Daylight Saving Time (DST)
Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the
season. When you change from Winter to Summer, your product automatically sets its clock ahead
one hour. When you change from Summer to Winter, it sets its clock back one hour.
8. Select Date/Time.
9. Select the date format you want to use.
10. Use the numeric keypad to enter the current date.
11. Select the time format you want to use.
12. Use the numeric keypad to enter the current time.
Parent topic: Using the Control Panel
Using Presets
You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them
whenever necessary.
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1. Press the home button, if necessary.
2. Press the preset button.
You see a screen like this:
3. Select Add New.
4. Select the function for which you want to set up a preset.
You see the main screen for that function, such as the Copy screen:
5. Select the settings you want to save and select Register.
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You see a screen like this:
6. Select Name.
You see a screen like this:
7. Use the displayed keyboard to enter a name for the preset and select OK.
8. Select OK.
When you copy, fax, or scan, you can use the preset by pressing the preset button and selecting your
preset name from the list.
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Parent topic: Using the Control Panel
Related tasks
Entering Characters on the LCD Screen
Changing LCD Screen Language
You can change the language used on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and select Language.
6. Select a language.
Parent topic: Using the Control Panel
Adjusting Control Panel Sounds
You can adjust the sound level heard when you press buttons on the control panel.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Sound.
6. Select Normal Mode or Quiet Mode.
Note: Press the icon on the home screen to switch between Normal Mode and Quiet Mode.
7. Select Button Press.
8. Press to decrease or to increase the sound.
9. Select OK to exit.
Note: You can also adjust the Sound Type and the sound level for various product functions.
Parent topic: Using the Control Panel
Adjusting the Screen Brightness
You can adjust the brightness of the LCD screen.
1. Press the home button, if necessary.
24
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select LCD Brightness.
6. Press the –or +icons to decrease or increase the brightness.
7. Select OK to exit.
Parent topic: Using the Control Panel
Turning Off the Operation Time Out Setting
The Operation Time Out setting causes the LCD screen to return to the Home screen after a few minutes
of inactivity. This feature is enabled by default, but you can turn it off.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
25
You see a screen like this:
4. Select Basic Settings.
5. Scroll down and set Operation Time Out to Off.
Parent topic: Using the Control Panel
Preventing PC Connection via USB
You can disable access from a USB-connected computer. This restricts non-network access to the
product and protects the security of confidential scanned documents.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
26
You see a screen like this:
4. Select Printer Settings.
You see a screen like this:
5. Scroll down and select PC Connection via USB.
6. Select Disable.
Parent topic: Using the Control Panel
27
Product Parts Locations
See these sections to identify the parts on your product.
Product Parts - Front
Product Parts - Inside
Product Parts - Back
Parent topic: Product Basics
Product Parts - Front
1 Automatic Document Feeder (ADF) cover
2 ADF input tray
3 ADF edge guides
4 ADF document support
5 ADF output tray
6 Paper cassette 1
28
7 Paper cassette 2 (WF-4730 Series)
1 Output tray
2 Paper cassette edge guides
3 Paper cassette
Parent topic: Product Parts Locations
29
Product Parts - Inside
1 Document cover
2 Scanner glass
3 Control panel
30
4 USB Type A port for external devices
1 Scanner unit
2 Ink cartridge holder (do not remove)
Parent topic: Product Parts Locations
31
Product Parts - Back
1 Rear cover
2LAN port
3USB port
4 AC inlet
5LINE port
6EXT port
Parent topic: Product Parts Locations
Checking for Software Updates
Periodically, it's a good idea to check Epson's support website for free updates to your product software.
Visit epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean) and
select your product.
•Windows: Your printer software automatically checks for updates. You can also manually update the
software by selecting Software Update here:
• Accessing the Windows Desktop and right-clicking the product icon in the Windows taskbar
32
• On the Maintenance tab in the printer settings window
You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON
Software program group, accessible by the Start button, or on the Start or Apps screens, depending
on your version of Windows.
•OS X: You can manually update the software by opening the Applications >Epson Software folder
and selecting EPSON Software Updater.
•macOS 10.12.x: You can manually update the software by opening the App Store, selecting
Updates, searching for a software update option for Epson Software, and selecting Update.
Parent topic: Product Basics
Using Power Saving Settings
Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period
of time. You can make the time period shorter and select other options to save energy and resources.
Changing the Sleep Timer Settings
Changing the Power Off Timer Settings
Parent topic: Product Basics
Changing the Sleep Timer Settings
You can adjust the time period before your product enters sleep mode and turns off the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
33
You see a screen like this:
4. Select Basic Settings.
5. Select Sleep Timer.
You see a screen like this:
6. Do one of the following:
• Press the –or +icon to decrease or increase the number of minutes.
34
• Press the number of minutes on the LCD screen, select the number of minutes from the on-screen
keypad, and press OK.
7. Select OK.
Parent topic: Using Power Saving Settings
Changing the Power Off Timer Settings
You can have the product turn off automatically if it is not used for a specified period of time.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
You see a screen like this:
4. Select Basic Settings.
5. Select Power Off Timer, then select a time period between 30minutes and 12h (12 hours).
Parent topic: Using Power Saving Settings
Accessing the Web Config Utility
You can select your product's network settings and confirm its operating status using a web browser.
You do this by accessing your product's built-in Web Config utility from a computer or other device that is
connected to the same network as your product.
35
1. Print a network status sheet.
2. Locate the IP address for your product that is listed on the network status sheet.
3. On a computer or other device connected to the same network as your product, open a web
browser.
4. Enter your product's IP address into the address bar.
You see the available Web Config utility options.
Parent topic: Product Basics
Epson Connect Solutions for Smartphones, Tablets, and More
Use your smartphone, tablet, or computer to print and scan documents, photos, emails, and web pages
from your home, office, or even across the globe.
Print from anywhere with these Epson Connect solutions:
• Epson Email Print
• Epson iPrint Mobile App
• Epson Remote Print
Scan and send a file as an email or upload it to an online service directly from your Epson product with
Epson Scan to Cloud or the Epson iPrint Mobile App.
Setting Up Epson Connect Services
Using Epson Email Print
Using the Epson iPrint Mobile App
Using Epson Remote Print
Using Epson Scan to Cloud
Parent topic: Product Basics
Setting Up Epson Connect Services
If you did not activate your product's email address for use with Epson Connect when you set up your
product, you can activate it using the product control panel.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
36
You see a screen like this:
4. Select Web Service Settings.
5. Select Epson Connect Services
You see a screen like this:
6. Select Register.
7. Follow the instructions on the screen to activate your product's email address.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
37
Related topics
Wi-Fi or Wired Networking
Using Epson Email Print
With Epson Email Print, you can print from any device that can send email, such as your smartphone,
tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a
PDF, Microsoft Office document, or photo to an email and send it to your product. Both the email and the
attachments will print automatically.
1. Connect your product to your network. See the link below.
2. If you did not already set up Email Print when you installed your product software, see the link below
to use your product control panel to activate your unique email address. Or visit epson.com/connect
(U.S), epson.ca/connect (Canada), or epsonconnect.com (Caribbean) to learn more about Email
Print, create your Epson Connect account, and register your product to the Epson Connect service.
3. Now you are ready to send and print emails to your product's Email Print address.
Note: Go to epsonconnect.com and log into your Epson Connect account to personalize your product's
email, adjust print settings, and set up other Epson Connect services.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using the Epson iPrint Mobile App
Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets
you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can
scan and save a file on your device, send it as an email, or upload it to an online service such as Box,
Dropbox, Evernote, or Google Drive.
1. Connect your product to your wireless network. See the link below.
2. Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean)
to learn more about Epson iPrint and check the compatibility of your mobile device.
3. Download Epson iPrint from the Apple App Store or Google Play.
4. Connect your mobile device to the same wireless network as your product.
5. Open Epson iPrint and select your Epson product.
Now you are ready to print or scan with your mobile device and your Epson product.
38
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using Epson Remote Print
With Epson Remote Print software, you can print from your laptop or desktop computer to an Epson
Email-enabled product anywhere in the world.
1. Connect your Epson product to your wireless network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software,
visit epsonconnect.com to create your account and register your product to the Epson Connect
service.
Note: Make a note of your product's email address.
3. Visit epsonconnect.com to learn more about Remote Print and how to download the Remote Print
Driver software.
4. Download and install the Remote Print software.
5. Enter the email address and optional access key of your Epson product during Remote Print setup.
6. Now you are ready to print remotely. Select the print command in your laptop or desktop computer
application and choose the Remote Print option for your Epson product.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using Epson Scan to Cloud
The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online
service directly from your Epson product. Register an email address or online services such as Box,
DropBox, Evernote, or Google Drive with your Epson Connect account.
1. Connect your Epson product to your network. See the link below.
2. If you did not already set up an Epson Connect account when you installed your product software,
visit epsonconnect.com to create your account and register your product to the Epson Connect
service.
Note: Make a note of your product's email address and password.
39
3. Visit epsonconnect.com to sign into your account with the email address and password you
selected.
4. Select your product, select Scan to Cloud, and select Destination List.
5. Click Add, then follow the instructions on the screen to create your destination list.
6. Now you are ready to use Scan to Cloud. Select the setting for scanning to Scan to Cloud on your
Epson product control panel.
Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More
Related topics
Wi-Fi or Wired Networking
Using AirPrint
AirPrint enables instant wireless printing from iPhone, iPad, and iPod touch with the latest version of
iOS, and Mac with the latest version of OS X or macOS.
Note: If you disabled paper configuration messages on your product control panel, you cannot use
AirPrint. See the link below to enable the messages, if necessary.
1. Load paper in your product.
2. Set up your product for wireless printing. See the link below.
3. Connect your Apple device to the same wireless network that your product is using.
4. Print from your device to your product.
Note: For details, see the AirPrint page on the Apple website.
Parent topic: Product Basics
Related references
Paper Source Settings Options
40
Related topics
Wi-Fi or Wired Networking
Using Google Cloud Print
With a Google Account, you can print from your Apple or Android device to your Epson product. You can
also print from Chromebooks and the Google Chrome browser without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
2. Note your product's IP address by checking your network status. See the link below.
3. Connect your computer or your Apple or Android device to the same wireless network as your Epson
product.
4. Enter your product's IP address into the address bar of a web browser.
5. Select the Google Cloud Print Services option.
Note: If you don't see the Google Cloud Print Services option, turn your product off and back on. If
the option still doesn't appear, select the Firmware Update option and follow the on-screen
instructions to update your product.
6. Click Register.
7. Select the checkbox to agree to the Usage Advisory and click Next.
8. Click OK to launch the sign-in page.
A separate browser window opens.
9. Enter your Google Account username and password and click Sign in, or, if you don't have an
account, click Sign up for a new Google Account and follow the on-screen instructions.
10. Click Finish printer registration to complete setup and print a test page.
Your product is now linked to your Google Account and can be accessed from any Chromebook,
computer, Apple or Android device with Internet access. Visit Epson Support for Google Cloud Print
(U.S) or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud
Print, or the Google Cloud Print website for a list of supported apps.
Parent topic: Product Basics
Related tasks
Printing From a Chromebook
41
Related topics
Wi-Fi or Wired Networking
Android Printing Using the Epson Print Enabler
You can wirelessly print your documents, emails, photos, and web pages right from your Android phone
or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson
product and print.
1. Connect your Epson product to your wireless network. See the link below.
2. On your Android device, download the Epson Print Enabler plug-in from Google Play.
3. Go to Settings on your Android device, select Printing, and enable the Epson plug-in.
4. Connect your Android device to the same wireless network as your product.
5. Now you are ready to print. From an Android application such as Chrome or Gmail, tap the menu
icon and print whatever is on the screen.
Note: If you do not see your product, tap All Printers and select your product.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Using Fire OS Printing
You can wirelessly print from Amazon Fire tablets and phones to your nearby networked Epson product.
There is no software to download, no drivers to install, and no cables to connect. With just a few taps in
Email, Calendar, Contacts, and WPS Office, you can send whatever is on the screen to an Epson
product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Amazon device to the same wireless network as your product.
3. Now you are ready to print. From your Amazon application, tap the print option and select your
product to print whatever is on the screen.
Note: If you see a message telling you that a plug-in is required, tap OK and tap Download. If your
Amazon Fire product uses Fire OS 5 and above, your device automatically uses the built-in Mopria
Print Service app to print.
42
Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to
learn more about Fire OS Printing (one of many Epson Connect Partner Solutions) and check the
compatibility of your mobile device.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Using Windows 10 Mobile Printing
You can wirelessly print from Windows 10 Mobile tablets and phones to your nearby networked Epson
product. There is no software to download, no drivers to install, and no cables to connect. Look for the
print option in your Windows 10 application to send whatever is on the screen to an Epson product.
1. Connect your Epson product to your wireless network. See the link below.
2. Connect your Windows 10 Mobile device to the same wireless network as your product.
3. Now you are ready to print. From your Windows 10 application, tap the print option and select your
product to print whatever is on the screen.
Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to
learn more about Windows 10 Mobile Printing (one of many Epson Connect Partner Solutions) and
check the compatibility of your mobile device.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Using Epson Print and Scan App with Windows Tablets
You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface
RT or Pro tablet with networked Epson products. Epson Print and Scan App allows you to scan and
capture images right to your tablet or to Microsoft OneDrive.
Note: The Epson Print and Scan App does not support Windows 10 Mobile printing.
1. Connect your Epson product to your wireless network. See the link below.
2. Download Epson Print and Scan App from the Microsoft Windows Store.
3. Connect your Windows tablet to the same wireless network as your product.
4. Open Epson Print and Scan App and select your Epson product.
43
Now you are ready to print photos or scan.
Visit epson.com/connect (U.S), epson.ca/connect (Canada), or epson.com.jm/connect (Caribbean) to
learn more about Epson Print and Scan App.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
Printing and Scanning with NFC from Your Android Device
You can easily connect your Android 4.0 or later device to your product using NFC (Near Field
Communication). Once connected, you can print and scan using Epson iPrint.
1. Make sure Epson iPrint is installed on your mobile device.
2. Make sure Simple AP mode or Wi-Fi Direct is enabled on your product and that you are using the
default Wi-Fi Direct password.
Note: NFC printing and scanning will not work if you changed the Wi-Fi Direct password from the
default.
3. Do one of the following:
• If you are going to print, make sure paper is loaded in the product.
• If you are going to scan, place your original on the product for scanning.
44
4. Touch the NFC antenna of your mobile device to the NFC tag on your product.
Note: The location of your mobile device's NFC antenna varies. See your mobile device
documentation for more details.
Epson iPrint opens on your device.
Note: If you do not have Epson iPrint installed, the app store page for the Epson iPrint app opens on
your device. Install Epson iPrint and repeat this step.
5. Touch the NFC antenna of your mobile device to the product NFC tag on your product again.
The printer and mobile device connect.
Note: If the mobile device and product disconnect, try to print or scan a document. The mobile
device and product should reconnect automatically.
6. If you are going to print, open the file you want to print in Epson iPrint.
7. Touch the NFC antenna of your mobile device to the NFC tag on your product to start printing or
scanning.
Parent topic: Product Basics
Related topics
Wi-Fi or Wired Networking
45
Wi-Fi or Wired Networking
See these sections to use your product on a Wi-Fi or wired network.
Wi-Fi Infrastructure Mode Setup
Wi-Fi Direct Mode Setup
Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
Configuring Email Server Settings
Changing or Updating Network Connections
Wi-Fi Infrastructure Mode Setup
You can set up your product to communicate with your computer using a wireless router or access point.
The wireless router or access point can be connected to your computer over a wireless or wired network.
1 Epson product
46
2 Wireless router or access point
3 Computer with a wireless interface
4 Computer
5 Internet
6 Ethernet cable (used only for wired connection to the wireless router or access point)
Selecting Wireless Network Settings from the Control Panel
Parent topic: Wi-Fi or Wired Networking
Selecting Wireless Network Settings from the Control Panel
You can select or change wireless network settings using your product control panel.
To install your product on a wireless network, follow the instructions on the Start Here sheet and install
the necessary software by downloading it from the Epson website. The installer program guides you
through network setup.
Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is
not responsible for backing up or recovering data and settings during or after the warranty period. We
recommend that you make your own backup or print out your fax and network data and settings.
1. Press the home button, if necessary.
2. Press the icon.
47
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Start Setup or Change Settings.
5. Select Wi-Fi Setup Wizard.
6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use
the displayed keypad to enter your network name.
7. Select the Password field and enter your wireless password using the displayed keypad.
48
Note: The network name and password are case sensitive. Be sure to correctly enter uppercase and
lowercase letters, and numeric or special characters.
• To move the cursor, press the left or right arrows.
• To change the case of letters, press .
• To delete the previous character, press .
• To enter numbers and symbols, press .
• To enter a space, press .
8. Press OK when you finish entering your password.
9. Confirm the displayed network settings and select Start Setup to save them.
10. If you want to print a network setup report, select Print Check Report. (Otherwise, select OK.)
11. Press the home button to exit.
You see the icon on the LCD screen and should be able to connect to your product directly from
your computer or device, and then print. If you are printing from a computer, make sure you installed
the network software as described on the Start Here sheet.
Note: If you don't see the icon, you may have selected the wrong network name or entered the
password incorrectly. Repeat these steps to try again.
Parent topic: Wi-Fi Infrastructure Mode Setup
Related references
Status Icon Information
Related tasks
Entering Characters on the LCD Screen
49
Wi-Fi Direct Mode Setup
You can set up your product to communicate directly with your computer or another device without
requiring a wireless router or access point. In Wi-Fi Direct Mode, the product itself acts as a network
access point for up to 4 devices.
1 Epson product
2 Computer with a wireless interface
3 Other wireless device
Enabling Wi-Fi Direct Mode
Parent topic: Wi-Fi or Wired Networking
Related references
Status Icon Information
Enabling Wi-Fi Direct Mode
You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or
other devices without a wireless router or access point.
1. Press the home button, if necessary.
2. Press the icon.
50
You see a screen like this:
3. Select Wi-Fi Direct.
4. Scroll down and select Start Setup.
5. Select Start Setup again.
You see a screen like this:
6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the
LCD screen, then enter the password shown.
51
7. Press the home button to exit.
You see the icon on the LCD screen and should be able to connect to your product directly
from your computer or device, and then print. If you are printing from a computer, make sure you
installed the network software as described on the Start Here sheet.
Note: If you don't see the icon on the LCD screen, you may have selected the wrong network
name or entered the password incorrectly. Repeat these steps to try again.
Parent topic: Wi-Fi Direct Mode Setup
Related references
Status Icon Information
Related tasks
Entering Characters on the LCD Screen
Wi-Fi Protected Setup (WPS)
If your network uses a WPS-enabled wireless router or access point, you can quickly connect your
product to the network using Wi-Fi Protected Setup (WPS).
Note: To check if your router is WPS-enabled, look for a button labeled WPS on your router or access
point. If there is no hardware button, there may be a virtual WPS button in the software for the device.
Check your network product documentation for details.
Using WPS to Connect to a Network
Parent topic: Wi-Fi or Wired Networking
Using WPS to Connect to a Network
If you have a WPS-enabled wireless router or access point, you can use Wi-Fi Protected Setup (WPS) to
connect your product to the network.
1. Press the home button, if necessary.
2. Press the icon.
52
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Push Button Setup (WPS).
5. Follow the instructions on the LCD screen to complete WPS setup.
6. Press the home button to exit.
You see the icon on the LCD screen and should be able to connect to your product directly from
your computer or device, and then print. If you are printing from a computer, make sure you installed
the network software as described on the Start Here sheet.
Note: If you don't see the icon, repeat these steps to try again.
Parent topic: Wi-Fi Protected Setup (WPS)
Printing a Network Status Sheet
You can print a network status sheet to help you determine the causes of any problems you may have
using your product on a network.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
53
You see a screen like this:
4. Select Network Settings.
5. Select Network Status.
6. Select Print Status Sheet.
7. Select Print.
Examine the settings shown on the network status sheet to diagnose any problems you have.
Parent topic: Wi-Fi or Wired Networking
Configuring Email Server Settings
To use features such as scanning to email or forwarding faxes to email, you need to configure the email
server. You can select settings for the email server using the control panel on the product.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
54
You see a screen like this:
4. Select Network Settings.
5. Scroll down and select Advanced.
6. Select Email Server.
7. Select Server Settings.
You see a screen like this:
55
8. Select one of the options shown above, then select the settings you want to use. Contact your email
provider if necessary to confirm the authentication method for the email server.
Note: You may need to try more than one authentication method, as some email providers have
more than one way to access their servers.
9. Select Proceed to save your settings.
10. Select Close to exit.
11. Select Connection Check to verify the connection to the email server.
Email Server Settings
Parent topic: Wi-Fi or Wired Networking
Related tasks
Scanning to Email
Email Server Settings
Setting name Available options Description
Authenticated
Account
—Lets you enter a user name or email address for the mail
server. Used with the POP Before SMTP and SMTP-
AUTH methods.
Authenticated
Password
— Lets you enter a password for the authenticated account.
Used with the POP Before SMTP and SMTP-AUTH
methods.
Sender's Email
Address
—Lets you enter the email address to be displayed to the
sender
SMTP Server
Address
— Lets you enter the address of the SMTP server
SMTP Server Port
Number
— Lets you enter the port number of the SMTP server. The
default port is 25.
POP3 Server
Address
— Lets you enter the address of the POP3 server
POP3 Server Port
Number
— Lets you enter the port number of the POP3 server. The
default port is 25.
56
Setting name Available options Description
Secure
Connection
None
STARTTLS
SSL/TLS
Selects the encryption protocol used by the email server.
Used with the SMTP-AUTH or Off authentication methods.
Parent topic: Configuring Email Server Settings
Changing or Updating Network Connections
See these sections to change or update how your product connects to a network.
Changing a USB Connection to a Wi-Fi Connection
Changing a Wi-Fi Connection to a Wired Network Connection
Connecting to a New Wi-Fi Router
Disabling Wi-Fi Features
Parent topic: Wi-Fi or Wired Networking
Changing a USB Connection to a Wi-Fi Connection
If you have already connected your product to your computer using a USB connection, you can change
to a Wi-Fi connection.
1. Disconnect the USB cable from your product.
2. Uninstall your product software.
3. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Changing a Wi-Fi Connection to a Wired Network Connection
If you have already connected your product to your computer wirelessly, you can change to a wired
network connection if necessary.
1. Disable your product's Wi-Fi features.
2. Connect one end of an Ethernet network cable to the product's LAN port.
3. Connect the other end to any available LAN port on your router or access point.
4. Uninstall your product software.
57
5. Download and install your product software from the Epson website.
6. Follow the on-screen instructions to install the software.
7. When you see the Select Your Connection screen, select Wired network connection.
8. If you see a Select Setup Option screen, select Set up printer for the first time.
9. Continue following the rest of the on-screen instructions.
Parent topic: Changing or Updating Network Connections
Related tasks
Disabling Wi-Fi Features
Connecting to a New Wi-Fi Router
If you change the wireless router you have been using on your network, you need to update your
product's Wi-Fi connection to the new router.
Note: If you switch to a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
1. Do one of the following:
•Windows: Uninstall your product software.
•Mac: Go to the next step.
2. Download and install your product software from the Epson website using the instructions on the
Start Here sheet.
Parent topic: Changing or Updating Network Connections
Related tasks
Uninstalling Product Software - Windows
Disabling Wi-Fi Features
You may need to disable your product's Wi-Fi features if you change your network connection type or
need to solve a problem with your network connection.
Note: Before disabling Wi-Fi features, make a note of your product's SSID (network name) and
password, and any network settings selected for the Epson Connect services you may use.
1. Press the home button, if necessary.
58
2. Press the icon.
You see a screen like this:
3. Select Wi-Fi (Recommended).
4. Select Change Settings.
5. Select Others.
6. Select Disable Wi-Fi.
7. Select Yes to disable Wi-Fi.
Parent topic: Changing or Updating Network Connections
59
Loading Paper
Before you print, load paper for the type of printing you will do.
Note: Your product may look different from the illustrations in this guide, but the instructions are the
same.
Loading Paper in the Cassette
Available Epson Papers
Paper or Media Type Settings - Printing Software
Selecting the Paper Settings for Each Source - Control Panel
Selecting the Default Paper Source Settings
Selecting the Universal Print Settings
Loading Paper in the Cassette
You can load paper up to this size in the paper cassette: Legal (8.5 × 14 inches [216 × 356 mm]).
Note: Before loading paper, make sure your product is not currently printing, scanning, or copying.
60
1. Pull out the paper cassette.
2. Slide the edge guides outward.
61
Note: If you are using legal-size paper or larger, press the button and extend the paper cassette.
3. Slide the front edge guide to your paper size.
62
4. Do one of the following:
• Insert paper in the cassette with the glossy or printable side facedown and slide it against the front
edge guide.
Note: Make sure the paper is loaded against the front edge guide and not sticking out from the
rear of the cassette.
• Insert up to 10 envelopes with the printable side facedown and flap edge left, as shown.
Note: Load envelopes only in paper cassette 1.
63
• Load a sheet of loose-leaf or other paper with holes as shown.
Note: Do not select automatic 2-sided printing for this type of paper and do not print over the
holes.
5. Slide the edge guides against the paper, but not too tightly.
Note: Make sure the paper fits under the tabs on the edge guides.
64
6. Keep the cassette flat as you insert it.
Note: The paper may slide forward slightly as you insert the cassette. This is normal.
7. If prompted by the product's LCD screen, select the size and type of the paper you loaded and select
Close.
65
8. Extend the output tray and open its extension.
Note: Do not remove or insert the paper cassette during printing.
Always follow these paper loading guidelines:
• Load only the recommended number of sheets.
• Load paper short edge first and printable side facedown.
• Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of
the cassette.
• If you have trouble loading a stack of envelopes, press each envelope flat before loading it or load
one envelope at a time.
• If print quality declines when printing multiple envelopes, try loading one envelope at a time.
• Load letterhead or pre-printed paper top edge first.
• Check the paper package for any additional loading instructions.
Paper Loading Capacity
Double-sided Printing Capacity
Borderless Paper Type Compatibility
Parent topic: Loading Paper
66
Related references
Paper Specifications
Paper Loading Capacity
See the table here for the loading capacity of the paper cassettes.
Paper type Loading capacity
Cassette 1 (upper cassette) Cassette 2 (lower cassette)
(WF-4730 Series)
Plain paper
Copy paper
High-quality plain paper
Letterhead paper
Recycled paper
Colored paper
Pre-printed paper
Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches
[210 × 297 mm]) size:
Up to the line indicated by the triangle mark1
Half Letter (5.5 × 8.5 inches
[140 × 216 mm]), A5 (5.8 × 8.2
inches [148 × 210 mm]), A6
(4.1 × 5.8 inches [105 × 148 mm]),
B6 (5 × 7.2 inches [128 × 182 mm])
size: up to the line indicated by the
triangle mark2
—
Legal (8.5 × 14 inches [216 × 356 mm]) size: 30 sheets3
Epson Bright White Paper 200 sheets
Epson Presentation Paper Matte 80 sheets —
Epson Premium Presentation
Paper Matte
Epson Photo Paper Glossy4
Epson Premium Photo Paper
Glossy4
Epson Ultra Premium Photo
Paper Glossy4
Epson Premium Photo Paper
Semi-gloss4
20 sheets —
Envelopes 10 envelopes —
67
1Automatic and manual 2-sided printing supported; load up to 30 sheets for manual 2-sided printing
2Manual 2-sided printing supported; load up to 30 sheets
3Manual 2-sided printing supported; load 1 sheet at a time
4If paper feeds incorrectly, or printing is uneven or smeared, load 1 sheet at a time.
Parent topic: Loading Paper in the Cassette
Double-sided Printing Capacity
Paper type Size Double-sided Printing Capacity
Auto Manual
Plain paper
Copier paper
Letterhead paper
Recycled paper
Colored paper
Pre-printed
paper
High quality plain
paper
Letter (8.5 × 11 inches
[216 × 279 mm]) or A4 (8.3 × 11.7
inches [210 × 297 mm])
Up to the arrow mark 30 sheets
Half Letter (5.5 × 8.5 inches
[140 × 216 mm]), A5 (5.8 × 8.2
inches [148 × 210 mm]), A6
(4.1 × 5.8 inches [105 × 148 mm]),
B6 (5 × 7.2 inches [128 × 182 mm])
—
Epson Bright
White Paper
Letter (8.5 × 11 inches
[216 × 279 mm])
200 sheets
68
Paper type Size Double-sided Printing Capacity
Auto Manual
Epson
Presentation
Paper Matte
Epson Photo
Paper Glossy
Epson Premium
Photo Paper
Glossy
Epson Premium
Photo Paper
Semi-gloss
Epson Ultra
Premium Photo
Paper Glossy
Epson Premium
Presentation
Paper Matte
Letter (8.5 × 11 inches
[216 × 279 mm]) and smaller
— —
Envelopes No. 10 (4.1 × 9.5 inches
[105 × 241 mm])
— —
Parent topic: Loading Paper in the Cassette
Borderless Paper Type Compatibility
You can print borderless photos on compatible paper types in compatible sizes:
Borderless Paper Types
• Epson Photo Paper Glossy
• Epson Premium Photo Paper Glossy
• Epson Ultra Premium Photo Paper Glossy
• Epson Premium Photo Paper Semi-gloss
• Epson Presentation Paper Matte
69
• Epson Premium Presentation Paper Matte
Borderless Paper Sizes
• 4 × 6 inches (102 × 152 mm)
• 5 × 7 inches (127 × 178 mm)
• 16:9 wide (4 × 7.1 inches [102 × 181 mm])
• A4 (8.3 × 11.7 inches [210 × 297 mm])
• Letter (8.5 × 11 inches [216 × 279 mm])
Parent topic: Loading Paper in the Cassette
Available Epson Papers
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or
epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find
the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Paper Type Size Part number Sheet count
Epson Bright White Paper Letter (8.5 × 11 inches
[216 × 279 mm])
S041586 500
Epson Presentation Paper Matte Letter (8.5 × 11 inches
[216 × 279 mm])
S041062 100
Legal (8.5 × 14 inches
[216 × 356 mm])
S041067 100
Epson Premium Presentation
Paper Matte
8 × 10 inches (203 × 254 mm) S041467 50
Letter (8.5 × 11 inches
[216 × 279 mm])
S041257
S042180
50
100
Epson Photo Paper Glossy 4 × 6 inches (102 × 152 mm) S041809
S042038
50
100
Letter (8.5 × 11 inches
[216 × 279 mm])
S041141
S041649
S041271
20
50
100
70
Paper Type Size Part number Sheet count
Epson Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S041808
S041727
40
100
16:9 wide (4 × 7.1 inches
[102 × 181 mm])
S042109 20
5 × 7 inches (127 × 178 mm) S041464 20
8 × 10 inches (203 × 254 mm) S041465 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042183
S041667
25
50
Epson Ultra Premium Photo Paper
Glossy
4 × 6 inches (102 × 152 mm) S042181
S042174
60
100
5 × 7 inches (127 × 178 mm) S041945 20
8 × 10 inches (203 × 254 mm) S041946 20
Letter (8.5 × 11 inches
[216 × 279 mm])
S042182
S042175
25
50
Epson Premium Photo Paper
Semi-gloss
4 × 6 inches (102 × 152 mm) S041982 40
Letter (8.5 × 11 inches
[216 × 279 mm])
S041331 20
Parent topic: Loading Paper
Paper or Media Type Settings - Printing Software
For this paper Select this paper Type or Media Type setting
Plain paper
Epson Bright White Paper
Plain Paper / Bright White Paper
Letterhead paper Letterhead
Recycled paper Recycled
Colored paper Color
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For this paper Select this paper Type or Media Type setting
Pre-printed paper Preprinted
High-quality plain paper High-quality plain paper
Envelopes Envelope
Epson Ultra Premium Photo Paper Glossy Ultra Premium Photo Paper Glossy
Epson Premium Photo Paper Glossy Premium Photo Paper Glossy
Epson Photo Paper Glossy Photo Paper Glossy
Epson Premium Photo Paper Semi-gloss Premium Photo Paper Semi-Gloss
Epson Presentation Paper Matte
Epson Premium Presentation Paper Matte
Premium Presentation Paper Matte
Note: The settings listed here are available only when printing from your computer; they do not apply to
your product's control panel settings.
Parent topic: Loading Paper
Selecting the Paper Settings for Each Source - Control Panel
You can change the default paper size and paper type for each source using the control panel on the
product.
1. Press the home button, if necessary.
2. Select Settings >General Settings >Printer Settings >Paper Source Settings >Paper
Settings.
3. If necessary, select the paper source you want to change.
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You see a screen like this:
4. Select Paper Size.
5. Select the paper size you loaded.
6. Select Paper Type.
7. Select the paper type you loaded.
8. Select Favorite Paper Settings to choose from a list of commonly used paper settings.
9. Select to choose another paper source or exit.
Paper Type Settings - Control Panel
Parent topic: Loading Paper
Paper Type Settings - Control Panel
Select a Paper Type setting that matches the paper you loaded.
Paper type loaded Paper Type setting
Plain paper
Epson Bright White Paper
Plain Paper
Letterhead paper Letterhead
Recycled paper Recycled
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Paper type loaded Paper Type setting
Colored paper Color
Pre-printed paper Preprinted
High-quality plain paper High Quality Plain Paper
Envelopes Envelope
Epson Ultra Premium Photo Paper Glossy Ultra Glossy
Epson Premium Photo Paper Glossy Prem. Glossy
Epson Photo Paper Glossy Glossy
Epson Premium Photo Paper Semi-gloss Prem. Semi-Gloss
Epson Presentation Paper Matte
Epson Premium Presentation Paper Matte
Prem. Matte
Parent topic: Selecting the Paper Settings for Each Source - Control Panel
Selecting the Default Paper Source Settings
You can change default paper source settings using the control panel on the product.
1. Press the home button, if necessary.
2. Select Settings >General Settings >Printer Settings.
You see a screen like this:
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3. Select one of these Auto Error Resolver options:
• Turn on this setting to display a warning and print single-sided when a 2-sided printing error
occurs, or to print only what the printer could process when a memory full error occurs.
• Turn off this setting to display an error message and stop printing if an error occurs.
4. Select the Paper Source Settings options you want to use.
5. When you are finished, press the home button to exit.
Paper Source Settings Options
Parent topic: Loading Paper
Paper Source Settings Options
Select the paper source options you want to use for your print jobs.
Paper Source
Settings option
Available settings Description
Paper Setting Various Select the paper size and type for each paper source
A4/Letter Auto
Switching
On Select On to switch the selected paper size to match the
loaded paper (Letter or A4) if the wrong size is selected
Off
Auto Select
Settings
(WF-4730 Series)
Copy Select On for any of these settings to automatically print on
paper from any source containing paper that matches your
paper settings
Fax
Other
Error Notice Paper Size Notice Select On for either of these settings to display an error
message when the selected paper type or size does not
match the loaded paper
Paper Type Notice
Paper Setup
Auto Display
On Select On to automatically display a menu that lets you
select the paper size and type when you load paper in the
product
Off
Parent topic: Selecting the Default Paper Source Settings
Selecting the Universal Print Settings
You can change the default universal print settings using the control panel on the product.
1. Press the home button, if necessary.
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2. Select Settings >General Settings >Printer Settings >Universal Print Settings.
You see this screen:
3. Adjust the settings as necessary.
4. When you are finished, press the home button to exit.
Universal Print Settings Options
Parent topic: Loading Paper
Universal Print Settings Options
Select the universal print setting options you want to use for your print jobs.
Universal Print
Settings option
Available settings Description
Top Offset — Adjust the top or left margin
Left Offset
Top Offset in
Back
— Adjust the top or left margin of the back page when printing
double-sided.
Left Offset in
Back
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Universal Print
Settings option
Available settings Description
Check Paper
Width
On Select On to check the paper width before printing. This
prevents printing beyond the edges of the paper when the
paper size settings are incorrect, but may reduce the
printing speed.
Off
Skip Blank Page On Select On to skip printing of blank pages automatically
Off
Parent topic: Selecting the Universal Print Settings
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Placing Originals on the Product
Follow the instructions here to place your original documents or photos on the product.
Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid
damaging it.
Placing Originals on the Scanner Glass
Placing Originals in the Automatic Document Feeder
Placing Originals on the Scanner Glass
You can place originals up to this size on the scanner glass: Letter (8.5 × 11 inches [216 × 279 mm]) or
A4 (8.3 × 11.7 inches [210 × 297 mm]).
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1. Open the document cover.
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2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the
original to the edges of the indicated corner.
Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the
scanner glass. Manually position your original away from the edges to prevent cropping.
3. Close the document cover gently to keep your original in place.
Parent topic: Placing Originals on the Product
Related topics
Copying
Faxing
Scanning
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Placing Originals in the Automatic Document Feeder
You can place single- or multi-page original documents in the Automatic Document Feeder (ADF). Make
sure the originals meet the Automatic Document Feeder specifications before loading them.
Caution: Make sure your originals are not creased or folded, and do not contain holes, staples, tape, or
other materials that could obstruct the feeder.
Caution: Do not place photographs or valuable artwork in the ADF. Place fragile or valuable originals on
the scanner glass to avoid wrinkling or damaging them.
1. Slide the ADF edge guide outward.
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2. Fan your stack of originals and tap them gently on a flat surface to even the edges.
3. Insert the originals into the ADF faceup and top-edge first.
The ADF icon on the Copying, Scanning, and Faxing screens lights up.
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4. Slide the ADF edge guide against the originals, but not too tightly.
ADF Original Document Specifications
Parent topic: Placing Originals on the Product
Related topics
Copying
Faxing
Scanning
ADF Original Document Specifications
You can load original documents that meet these specifications in the ADF.
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Paper type Paper size Paper weight Loading capacity
Plain paper Letter (8.5 × 11 inches
[216 × 279 mm])
17 to 24 lb
(64 to 95 g/m²)
Approximately 35 sheets
(Legal size: 10 sheets)
Legal (8.5 × 14 inches
[216 × 356 mm])
A4 (8.3 × 11.7 inches
[210 × 297 mm])
Caution: Do not load the following types of originals in the ADF, or they may be damaged or may
damage the scanner. Use the scanner glass for these types:
• Photos
• Thermal paper
• Fabric or other non-paper originals
• Originals with uneven surfaces, such as embossed documents
• Originals containing staples or paper clips
• Originals with carbon paper backing
• Originals with wet ink
• Originals that are bound
• Originals with labels, stickers, or sticky notes
• Ripped, curled, folded, deteriorated, or wrinkled originals
• Originals with holes
• Transparencies
• Carbon-less paper
Parent topic: Placing Originals in the Automatic Document Feeder
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Copying
See the information here to copy documents or photos using your product.
Note: Copies may not be exactly the same size as your originals.
Copying Documents or Photos
Copying Options
Copying Documents or Photos
You can copy documents or photos onto various sizes and types of paper, including Epson special
papers.
1. Place your original document or photo on the scanner glass, or place multi-page documents in the
ADF.
2. Load the paper you want to print on.
3. Press the home button, if necessary.
4. Select Copy.
You see a screen like this:
5. To print more than one copy, press a number key on the product's control panel, or select Copies
and use the displayed keypad to enter the number of copies.
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6. Change any of the displayed settings as necessary.
7. Select Advanced Settings to view and change additional copy settings, if necessary.
8. Select Preview to preview your copy on the LCD screen.
9. Press the preset button to save your copy settings.
10. When you are ready to copy, press the Copy icon.
Note: To cancel printing, select Cancel.
Parent topic: Copying
Related references
Copying Options
Available Epson Papers
Related tasks
Using Presets
Loading Paper in the Cassette
Related topics
Placing Originals on the Product
Copying Options
Select the copying options you want to use for your copies.
Note: Not all options or settings may be available, depending on other copying settings.
Copy
Copying option Available settings Description
B&W — Copies the document in black and white
Color — Copies the document in color
Density selector Varying levels Adjusts the lightness or darkness of copies
2-Sided 1>1-Sided Select to make 2-sided copies. When you select 1>2-Sided,
also select the Advanced Settings tab to select the
orientation and binding edge for your originals or copies.
1>2-Sided
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Advanced Settings
Copying option Available settings Description
Paper Setting Various sources Select the paper source that you want to use. If you select
Auto, paper is fed automatically depending on the paper
settings you selected for the paper sources.
Reduce/Enlarge 100% Copies the original at its full size
Auto Fit Page Automatically sizes the image to fit the paper size you
selected
45%->195% and
other conversions
Automatically converts from one size to another
Original Size Various sizes Select the document size of your original
Multi-Page Single Page Copies each page of the original onto an individual sheet
2-up Copies multiple page documents onto one sheet. Scroll
down and select the document orientation and layout order
settings as necessary.
4-up
Original Type Text Specifies the document type of your originals and adjusts
the quality of your copies
Text & Image
Photo
Text & Image(Best)
Finishing Group (Same
Pages)
Select to print multiple copies of a multi-page document in
unordered groups
Collate (Page
Order)
Select to print multiple copies of a multi-page document in
ordered sets
Orientation
(Original)
Up Direction Specifies the orientation of your originals
Left Direction
Remove Shadow Off Select On to erase the shadows that appear in the center of
a document when copying a book or that appear around a
document when copying thick paper
On
Remove Punch
Holes
Off Select On to erase the binding holes on a document
On
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Copying option Available settings Description
ID Card Copy Off Select On to copy both sides of an ID card onto one side of
a sheet of paper
On
Borderless Copy Off Adjusts the amount to expand the original photo when
printing borderless photos
On
Standard
Medium
Minimum
Parent topic: Copying
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Printing from a Computer
Before printing from your computer, make sure you have set up your product and installed its software
as described on the Start Here sheet.
Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website. If you see a Software Update screen, select Enable automatic checking
and click OK. The update scans your system to see if you have the latest product software. Follow the
on-screen instructions.
Printing with Windows
Printing on a Mac
Printing From a Chromebook
Cancelling Printing Using the Product
Printing with Windows
You can print with your product using any Windows application, as described in these sections.
Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting a Printing Preset - Windows
Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Locking Printer Settings - Windows
Selecting Default Print Settings - Windows
Changing Automatic Update Options
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Windows
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
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2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. If necessary, select your product name as the printer you want to use.
Note: You may also need to select Properties or Preferences to view your print settings.
You see the Main tab of your printer settings window:
4. For the Paper Source setting (WF-4730 Series), select where you loaded the paper you want to
print on.
5. Select the size of the paper you loaded as the Document Size setting.
Note: You can also select the User-Defined setting to create a custom paper size.
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6. If you are printing a borderless photo, select Borderless. You can click Settings to access
additional options for borderless printing.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
7. Select the orientation of your document.
Note: If you are printing an envelope, select Landscape.
8. Select the type of paper you loaded as the Paper Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
9. Select the Quality setting that matches the print quality you want to use.
10. Select a Color option:
• To print a color document or photo, select the Color setting.
• To print text and graphics in black or shades of gray, select the Black/Grayscale setting.
11. To print on both sides of the paper, select the 2-Sided Printing setting and select the options you
want.
12. To print multiple pages on one sheet of paper, or print one image on multiple sheets of paper, select
one of the settings in the Multi-Page menu and select the printing options you want.
13. To print multiple copies and arrange their print order, select the Copies options.
14. To preview your job before printing, select Print Preview.
15. To save your print job as a project that can be modified and combined with other print jobs, select
Job Arranger Lite.
16. To reduce noise during printing when you select Plain Paper/Bright White Paper, select On in the
Quiet Mode menu.
Note: Enabling Quiet Mode may reduce printing speed.
Paper Source Options - Windows
Print Quality Options - Windows
Multi-Page Printing Options - Windows
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Parent topic: Printing with Windows
Related tasks
Selecting Double-sided Printing Settings - Windows
Printing Your Document or Photo - Windows
Paper Source Options - Windows
You can select any of the available options in the Paper Source menu to print on the paper loaded in that
source. (WF-4730 Series)
Auto Select
Automatically selects the paper source based on the selected paper size.
Paper Cassette 1
Selects the paper in cassette 1 as the paper source.
Paper Cassette 2
Selects the paper in cassette 2 as the paper source.
Parent topic: Selecting Basic Print Settings - Windows
Print Quality Options - Windows
You can select any of the available Quality options to fine-tune the quality of your print. Some settings
may be unavailable, depending on the paper type and border setting you have chosen.
Draft
For draft printing on plain paper.
Standard
For everyday text and image printing.
High
For photos and graphics with high print quality.
Parent topic: Selecting Basic Print Settings - Windows
Multi-Page Printing Options - Windows
You can select any of the available options in the Multi-Page menu to set up your multi-page print job.
2-Up and 4-Up
Prints 2 or 4 pages on one sheet of paper. Click the Page Order button to select page layout and
border options.
2×1 Poster, 2×2 Poster, 3×3 Poster, 4×4 Poster
Prints one image on multiple sheets of paper to create a larger poster. Click the Settings button to
select image layout and guideline options.
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Parent topic: Selecting Basic Print Settings - Windows
Selecting Double-sided Printing Settings - Windows
You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main
tab.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network.
1. Select one of the following options for 2-Sided Printing:
•Auto (Long-edge binding) to print your double-sided print job by automatically flipping the paper
on the long edge.
•Auto (Short-edge binding) to print your double-sided print job by automatically flipping the paper
on the short edge.
•Manual (Long-edge binding) to print your double-sided print job by printing one side and
prompting you to flip the paper over on the long edge to print the other side (recommended for
paper types that do not support automatic duplexing).
•Manual (Short-edge binding) to print your double-sided print job by printing one side and
prompting you to flip the paper over on the short edge to print the other side (recommended for
paper types that do not support automatic duplexing).
2. Click the Settings button.
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You see this window:
3. Select the double-sided printing options you want to use.
4. Click OK to return to the Main tab.
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5. Click the Print Density button.
You see this window:
6. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
7. If necessary, select the Adjustments options you want to use.
8. Click OK to return to the Main tab.
9. Print a test copy of your double-sided document to test the selected settings.
10. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options - Windows
Print Density Adjustments - Windows
Parent topic: Printing with Windows
Related references
Double-sided Printing Capacity
Related tasks
Selecting Basic Print Settings - Windows
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Double-sided Printing Options - Windows
You can select any of the available options on the 2-Sided Printing Settings window to set up your
double-sided print job.
Binding Edge Options
Select a setting that orients double-sided print binding in the desired direction.
Binding Margin Options
Select options that define a wider margin to allow for binding.
Start Page
Selects whether printing starts on the front or back page.
Create Folded Booklet Options
Select the Booklet checkbox and a binding option to print double-sided pages as a booklet.
Parent topic: Selecting Double-sided Printing Settings - Windows
Print Density Adjustments - Windows
You can select any of the available options on the Print Density Adjustment window to adjust the print
quality of your double-sided print job.
Print Density
Sets the level of ink coverage for double-sided printing.
Increase Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing to prevent ink smearing.
Parent topic: Selecting Double-sided Printing Settings - Windows
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Selecting Additional Layout and Print Options - Windows
You can select a variety of additional layout and printing options for your document or photo on the More
Options tab.
1. To change the size of your printed document or photo, select the Reduce/Enlarge Document
checkbox and select one of these sizing options:
• Select the Fit to Page option to size your image to fit the paper you loaded. Select the size of your
document or photo as the Document Size setting, and the size of your paper as the Output
Paper setting. If you want to center your image on the paper, select the Center option.
• Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage.
Select the percentage in the %menu.
2. Select one of the following Color Correction options:
• Select Automatic to automatically adjust the sharpness, brightness, contrast, and color saturation
for your image.
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• Select Custom and click the Advanced button to manually adjust the color correction settings or
turn off color management in your printer software.
• Select Image Options to access additional settings for improving printed images.
Note: You can also select Color Universal Print settings.
3. To add the following features, click the Watermark Features button:
•Anti-Copy Pattern: adds a watermark that only appears when your printout is copied
•Watermark: adds a visible watermark to your printout
Note: Click the Add/Delete button to create your own watermark, and click the Settings button to
customize the watermark.
•Header/Footer: adds information such as the date and time to the top or bottom of your printout
Note: Click the Settings button to customize the text and location of the header or footer.
4. Select any of the Additional Settings options to customize your print.
Custom Color Correction Options - Windows
Image Options and Additional Settings - Windows
Header/Footer Settings - Windows
Parent topic: Printing with Windows
Related tasks
Printing Your Document or Photo - Windows
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Custom Color Correction Options - Windows
You can select any of the available options in the Color Correction window to customize the image colors
for your print job.
Color Controls
Lets you select a Color Mode setting, individual settings for Brightness,Contrast,Saturation, and
Density, and individual color tones. Depending on the selected color mode, you can also adjust the
midtone density using the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
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ICM
Lets you manage color using installed color printing profiles.
No Color Adjustment
Turns off color management in your printer software so you can manage color using only your
application software.
Parent topic: Selecting Additional Layout and Print Options - Windows
Image Options and Additional Settings - Windows
You can select any of the Image Options and Additional Settings to customize your print. Some options
may be pre-selected or unavailable, depending on other settings you have chosen.
Image Options
Emphasize Text
Adjusts the weight of printed text to increase readability.
Emphasize Thin Lines
Adjusts the weight of printed lines to increase visibility.
Edge Smoothing
Smooths jagged edges in low-resolution images such as screen captures or images from the Web.
Fix Red-Eye
Reduces or removes red-eye in photos.
Print Text in Black
Prints colored text in black.
For Color Text
Prints colored text on a background pattern or underlined.
For Color Graphs and Images
Prints colored graphics and images with overlay patterns.
For Color Text, Graphs, and Images
Prints colored text, graphics, and images with overlay patterns.
Enhancement Options
Specifies Color Universal Print enhancement settings for text, graphics, and images.
Additional Settings Options
Rotate 180º
Prints the image rotated 180º from its original orientation.
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High Speed
Speeds up printing but may reduce print quality.
Mirror Image
Flips the printed image left to right.
Parent topic: Selecting Additional Layout and Print Options - Windows
Header/Footer Settings - Windows
You can select any of the Header/Footer Settings options to add headers or footers when you print. The
items are available to print at the top or bottom of your pages, in either the left, right, or center of the
page.
Note: These settings are not saved with your document.
You can select to print the following information:
• User Name
• Computer Name
• Date
• Date/Time
• Document Name
Note: The user name, computer name, date, and time come from the Windows Control Panel on your
computer.
Parent topic: Selecting Additional Layout and Print Options - Windows
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Selecting a Printing Preset - Windows
For quick access to common groups of print settings, you can select a printing preset on the Main or
More Options tab.
Note: You can create your own preset by clicking the Add/Remove Presets button.
1. Click the Main or More Options tab.
You see the available Printing Presets on the left:
2. Place your cursor over one of the Printing Presets to view its list of settings.
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3. Click on a preset to change its settings, or use any of the available options on the screen to control
your printing presets.
4. To choose a preset for printing, select it.
5. Click OK.
Parent topic: Printing with Windows
Selecting Extended Settings - Windows
You can select additional settings that apply to all the print jobs you send to your product.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
3. Click the Maintenance tab.
You see the maintenance options:
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4. Click the Extended Settings button.
You see this window:
5. Select any of the extended settings to customize your print.
6. Click OK to close the Extended Settings window.
7. Click OK to close the printer software window.
Extended Settings - Windows
Parent topic: Printing with Windows
Extended Settings - Windows
You can select from these settings on the Extended Settings window.
Enable EPSON Status Monitor 3
Enables product monitoring for ink and paper supplies and other issues.
Check Paper Width Before Printing
Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print
speed.
Thick Paper and Envelopes
Prevents ink from smearing when you print on envelopes or other thick paper.
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Separator Page
Before each document, prints a separator page containing the title, user, date, and time.
Remove white borders
Removes white margins that may appear when you print borderless photos.
Always Spool RAW Datatype
Increases print speed and may solve other printing problems.
Page Rendering Mode
Increases print speed when printing is extremely slow or the print head stops during printing.
Print as Bitmap
Increases print speed when printing is extremely slow or the print head stops during printing, and
other settings do not help.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Change Standard Resolution
Reduces the resolution of print data to correct printing problems.
Refine screening pattern
Prints graphics with a finer screening pattern.
Allow Applications to Perform ICM Color Matching
Allows applications to perform ICM color matching.
Always Use the Driver's Paper Source Setting
Prints using the paper source setting in the printer driver, rather than the setting in your application.
Output 1 page documents facedown in 2-Sided mode
Outputs single-sided pages in a 2-sided print job facedown instead of faceup.
Output documents for filing
Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier
filing.
Parent topic: Selecting Extended Settings - Windows
Printing Your Document or Photo - Windows
Once you have selected your print settings, you are ready to save your settings and print.
1. Click OK to save your settings.
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You see your application's Print window, such as this one:
2. Click OK or Print to start printing.
Parent topic: Printing with Windows
Locking Printer Settings - Windows
Administrators can lock some printer settings to prevent unauthorized changes.
1. Do one of the following:
•Windows 10: Right-click and select Control Panel >Hardware and Sound >Devices and
Printers. Right-click your product name and select Printer properties.
•Windows 8.x: Navigate to the Apps screen and select Control Panel >Hardware and Sound >
Devices and Printers. Right-click your product and select Printer properties.
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•Windows 7: Click and select Devices and Printers. Right-click your product and select
Printer properties.
•Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound,
then right-click your product and select Properties.
•Windows XP: Click Start and select Printers and Faxes. Right-click your product and select
Properties.
2. Click the Optional Settings tab.
Note: You can prevent access to the Optional Settings tab by changing the user or group
permissions in the Security tab.
3. Click Driver Settings.
You see this window:
4. Select the checkbox for each setting you want to lock. To lock all print settings, select All Document
Settings.
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5. Under Advanced Settings, select the setting option you want to use for each locked setting.
6. Click OK.
Locked Setting Options
Parent topic: Printing with Windows
Locked Setting Options
Select the options you want to use for any locked print settings.
Setting Options Description
Anti-Copy
Pattern
Various data items Lets you select the data to use for the pattern or prohibit anti-
copy patterns
Add/Delete Lets you add or delete a customized anti-copy pattern
Settings Lets you select the arrangement, size, and other settings for
the custom anti-copy pattern
Watermark Various text
watermarks
Lets you select the text for the watermark or prohibit
watermarks
Add/Delete Lets you add or delete a customized text or image-based
watermark
Settings Lets you select the size, position, color and other watermark
settings
Header/Footer Off Prohibits headers or footers
On Allows headers and footers
Settings Lets you select the text and position for printing headers and
footers
Color Color Allows color printing
Grayscale Allows printing in black or shades of gray only
2-sided printing Off Allows printing on one side of the paper only
On Allows printing on both sides of the paper
Multi-Page Off Prohibits multi-page settings
2-Up Allows printing of 2 pages on one sheet of paper
4-Up Allows printing of 4 pages on one sheet of paper
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Parent topic: Locking Printer Settings - Windows
Selecting Default Print Settings - Windows
When you change your print settings in a program, the changes apply only while you are printing in that
program session. If you want to change the print settings you use in all your Windows programs, you can
select new default print settings.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
You see the printer settings window:
3. Select the print settings you want to use as defaults in all your Windows programs.
4. Click OK.
These settings are now the defaults selected for printing. You can still change them as needed for
printing in any program session.
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Changing the Language of the Printer Software Screens
Parent topic: Printing with Windows
Changing the Language of the Printer Software Screens
You can change the language used on the Windows printer software screens.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Printer Settings.
You see the printer settings window.
3. Click the Maintenance tab.
You see the maintenance options:
4. Select the language you want to use as the Language setting.
5. Click OK to close the printer software window.
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The printer software screens appear in the language you selected the next time you access them.
Parent topic: Selecting Default Print Settings - Windows
Changing Automatic Update Options
Your printer software for Windows automatically checks for updates to the product software. You can
change how often the software checks for updates or disable this feature.
1. Access the Windows Desktop and right-click the product icon in the Windows taskbar.
2. Select Software Update Settings.
You see this window:
3. Do one of the following:
• To change how often the software checks for updates, select a setting in the Check every menu.
• To disable the automatic update feature, select the Never option.
4. Click OK to exit.
Note: If you choose to disable the automatic update feature, you can check for updates manually.
Parent topic: Printing with Windows
Printing on a Mac
You can print with your product using any Mac printing program, as described in these sections.
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Note: If you have an Internet connection, it is a good idea to check for updates to your product software
on Epson's support website.
Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
Selecting Print Layout Options - Mac
Selecting Double-sided Printing Settings - Mac
Managing Color - Mac
Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Parent topic: Printing from a Computer
Selecting Basic Print Settings - Mac
Select the basic settings for the document or photo you want to print.
1. Open a photo or document for printing.
2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
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You see the expanded printer settings window for your product:
Note: The print window may look different, depending on the Mac OS version and the application
you are using.
5. Select the Copies and Pages settings as necessary.
Note: If you do not see these settings in the print window, check for them in your application before
printing.
6. Select the page setup options: Paper Size and Orientation.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
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7. Select any application-specific settings that appear on the screen, such as those shown in the image
above for the Preview application.
8. Select Print Settings from the pop-up menu.
You see these settings:
9. Select the Paper Source you wish to print from. (WF-4730 Series)
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10. Select the type of paper you loaded as the Media Type setting.
Note: The setting may not exactly match the name of your paper. Check the paper type settings list
for details.
11. Select the Print Quality setting you want to use.
12. Select any of the available print options.
Paper Source Options - Mac
Print Quality Options - Mac
Print Options - Mac
Parent topic: Printing on a Mac
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Selecting Page Setup Settings - Mac
Printing Your Document or Photo - Mac
Paper Source Options - Mac
You can select any of the available options in the Paper Source menu to print on the paper loaded in that
source. (WF-4730 Series)
Auto Select
Automatically selects the paper source based on the selected paper size.
Cassette 1
Selects the paper in cassette 1 as the paper source.
Cassette 2
Selects the paper in cassette 2 as the paper source.
Parent topic: Selecting Basic Print Settings - Mac
Print Quality Options - Mac
You can select any of the available Print Quality options to fine-tune the quality of your print. Some
settings may be unavailable, depending on the paper type setting you have chosen.
Draft
For draft printing on plain paper.
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Normal
For everyday text and image printing.
Fine
For text and graphics with good quality and print speed.
Best Quality
For the best print quality, but the slowest print speed.
Parent topic: Selecting Basic Print Settings - Mac
Print Options - Mac
You can select any of the print options to customize your print. Some options may be unavailable,
depending on other settings you have chosen.
Expansion
If you selected a borderless paper size setting, this option adjusts the image expansion settings to
control printing at the edges of borderless prints.
Grayscale
Prints text and graphics in black or shades of gray.
Mirror Image
Lets you flip the printed image horizontally.
Note: If you select the Min option for the Expansion setting, you may see white borders on your printed
photo.
Parent topic: Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
Depending on your application, you may be able to select the paper size and orientation settings from
the print window.
Note: If you do not see these settings in the print window, check for them in your application before
printing. They may be accessible by selecting Page Setup from the File menu.
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1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless
photo, select the Borderless checkbox or a paper size with a Borderless option. You can also
select a custom setting to create a custom paper size, but the Quality setting will be limited to
Normal.
Note: You must select a compatible borderless paper type and size to print without borders. Check
the borderless paper compatibility list for details.
2. Select the orientation of your document or photo as shown in the print window.
Note: If you are printing an envelope, select the icon.
Note: You can reduce or enlarge the size of the printed image by selecting Paper Handling from the
pop-up menu and selecting a scaling option.
Parent topic: Printing on a Mac
Selecting Print Layout Options - Mac
You can select a variety of layout options for your document or photo by selecting Layout from the pop-
up menu on the print window.
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• To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet
pop-up menu. To arrange the print order of the pages, select a Layout Direction setting.
• To print borders around each page on the sheet, select a line setting from the Border pop-up menu.
• To invert or flip the printed image, select the Reverse page orientation or Flip horizontally settings.
Parent topic: Printing on a Mac
Selecting Double-sided Printing Settings - Mac
You can print on both sides of the paper by selecting Two-sided Printing Settings from the pop-up
menu on the print window.
Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen
or if you are accessing the product over a network. This screen may be different, depending on the Mac
OS version you are using.
1. Select one of the Two-sided Printing options.
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2. Select the type of document you are printing as the Document Type setting. The software
automatically sets the Adjustments options for that document type.
3. If necessary, customize the Adjustments settings as instructed on the screen.
4. Print a test copy of your double-sided document to test the selected settings.
5. Follow any instructions displayed on the screen during printing.
Double-sided Printing Options and Adjustments - Mac
Parent topic: Printing on a Mac
Double-sided Printing Options and Adjustments - Mac
You can select any of the available options in the Two-sided Printing Settings or Output Settings
pop-up menu to set up your double-sided print job.
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Two-sided Printing Options
Long-Edge binding
Orients double-sided printed pages to be bound on the long edge of the paper.
Short-Edge binding
Orients double-sided printed pages to be bound on the short edge of the paper.
Adjustments
Print Density
Sets the level of ink coverage for double-sided printing.
Increased Ink Drying Time
Sets the amount of time required for drying ink after printing on one side of the paper before printing
the other side in double-sided printing.
Parent topic: Selecting Double-sided Printing Settings - Mac
Managing Color - Mac
You can adjust the Color Matching and Color Options settings to fine-tune the colors in your printout, or
turn off color management in your printer software.
1. Select Color Matching from the pop-up menu in the print window.
2. Select one of the available options.
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3. Select Color Options from the pop-up menu in the print window.
Note: The available settings on the Color Options menu depend on the option you selected on the
Color Matching menu.
4. Select one of the available options.
Color Matching and Color Options - Mac
Parent topic: Printing on a Mac
Color Matching and Color Options - Mac
You can select from these settings on the Color Matching and Color Options menus.
Color Matching Settings
EPSON Color Controls
Lets you manage color using controls in your printer software or turn off color management.
ColorSync
Prints using standard color profiles for your product and paper to help match image colors. You can
customize the conversion method and filter settings on the ColorSync pop-up menu in the print
window.
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Color Options Settings
Manual Settings
Lets you select manual color adjustments. Click the arrow next to Advanced Settings and select
settings for Brightness,Contrast,Saturation, and individual color tones. You can also select a color
Mode setting for printing photos and graphics and the Fix Red-Eye setting to reduce or remove red-
eye in photos. Depending on the selected color mode, you can also adjust the midtone density using
the Gamma setting.
Fix Photo
Improves the color, contrast, and sharpness of flawed photos. Click the arrow next to Advanced
Settings and select the Fix Red-Eye setting to reduce or remove red-eye in photos.
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include
faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo
includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to
retain the special color effects.
Off (No Color Adjustment)
Turns off color management in your printer software so you can manage color using only your
application software.
Note: An ICC profile is required if color management is turned off.
Parent topic: Managing Color - Mac
Selecting Printing Preferences - Mac
You can select printing preferences that apply to all the print jobs you send to your product.
1. In the Apple menu or the Dock, select System Preferences.
2. Select Print & Fax,Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
3. Select Driver or Options.
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You see a screen like this:
4. Select any of the available printing preferences.
5. Click OK.
Printing Preferences - Mac
Parent topic: Printing on a Mac
Printing Preferences - Mac
You can select from these settings on the Options or Driver tab.
Thick Paper and Envelopes
Prevents ink from smearing when you print on envelopes or other thick paper.
Skip Blank Page
Ensures that your product does not print pages that contain no text or images.
Quiet Mode
Lessens noise during printing when you select Plain Paper/Bright White Paper as the paper Type or
Media Type setting.
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Permit temporary black printing
Allows you to print using black ink when color ink is expended.
High Speed Printing
Speeds up printing but may reduce print quality.
Output documents for filing
Outputs all landscape, portrait, 1-sided, and 2-sided documents in the same orientation for easier
filing.
Remove white borders
Removes white margins that may appear when you print borderless photos.
Warning Notifications
Lets you choose whether or not to receive warning notifications from the printer software for various
operating conditions.
Establish bidirectional communication
Allows the product to communicate with the computer. Do not change the default setting unless you
experience issues when using a shared printing pool.
Parent topic: Selecting Printing Preferences - Mac
Printing Your Document or Photo - Mac
Once you have selected your print settings, you are ready to print.
Click Print at the bottom of the print window.
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Checking Print Status - Mac
Parent topic: Printing on a Mac
Checking Print Status - Mac
During printing, you can view the progress of your print job, control printing, and check ink status.
1. Click the printer icon when it appears in the Dock.
You see the print status window:
2. Select the following options as necessary for your Mac OS version:
• To cancel printing, click the print job and click or Delete.
• To pause a print job, click the print job and click or Hold. To resume a print job, click the
paused print job and click or Resume.
• To pause printing for all queued print jobs, click Pause or Pause Printer.
• To display other printer information, click Settings or Supply Levels.
Parent topic: Printing Your Document or Photo - Mac
Printing From a Chromebook
With a Google Account, you can print from a Chromebook without drivers or cables.
1. Connect your Epson product to your wireless network. See the link below.
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2. Turn on your Chromebook and connect it to the same wireless network as your product.
Note: See your Chromebook's documentation for details on connecting to a network.
3. Do one of the following:
• Click Add to Cloud Print in the notification that appears in the corner of your Chromebook
screen.
Note: If you do not see a notification, check to see if a number appears in the status area at the
lower-right corner of the screen. Click this number to open the notifications menu, then click Add
to Cloud Print.
• Open a web browser and enter chrome://devices in the address bar. Skip to step 4.
• If you see a registration confirmation screen instead, click Register.
4. Click Add Device.
5. Click the Register button that appears next to your product.
6. Click Register on the confirmation screen. Your product's LCD screen displays a confirmation
message.
7. Select OK or press the OK button on your product to confirm the Google Cloud Print connection and
print a test page.
8. To print to the connected product, select the print command in your Chrome app.
Your product is now linked to your Google Account and can be accessed from any Chromebook where
you are logged in, as long as you have Internet access. Visit Epson Support for Google Cloud Print (U.S)
or Epson Support for Google Cloud Print (Canada) for more information on using Google Cloud Print, or
the Google Cloud Print website for a list of supported apps.
Parent topic: Printing from a Computer
Related tasks
Using Google Cloud Print
Cancelling Printing Using the Product
If you need to cancel printing, select Cancel, then select Cancel again to confirm.
Parent topic: Printing from a Computer
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Scanning
You can scan original documents or photos and save them as digital files.
Starting a Scan
Scanning in Epson Scan 2
Creating Contacts for Scanning
Starting a Scan
After placing your original documents or photos on your product for scanning, start scanning using one of
these methods.
Starting a Scan Using the Product Control Panel
Changing Default Scan Button Settings
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Scanning Program
Starting a Scan from a Smart Device
Parent topic: Scanning
Starting a Scan Using the Product Control Panel
You can scan an image to a variety of destinations uing your product's control panel.
1. Make sure you installed the product software and connected the product to your computer or
network.
Note: Restart your computer after installing the product software to enable scanning from the control
panel.
2. Place your original on the product for scanning.
Note: To scan a multi-page document, place your originals in the ADF.
3. Press the home button, if necessary.
4. Select Scan.
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You see a screen like this:
5. Select one of the following Scan to options:
•Network Folder/FTP saves your scan file to a specified folder on a network.
•Email lets you send scanned files through a pre-configured email server.
•Computer lets you scan to a connected computer using your saved scan settings.
•Memory Device saves your scan file on a USB device and lets you select the file format, quality,
and other settings.
•Cloud sends your scanned files to a destination that you have registered with Epson Connect.
•Computer (WSD) lets you manage network scanning in Windows 10, Windows 8.x, Windows 7,
or Windows Vista (English only). To use this feature, you must first set up WSD (Web Services for
Devices) on the computer.
6. Follow the instructions in the next sections to complete your scan.
Scanning to a Network Folder or FTP Server
Scanning to Email
Scanning to a Connected Computer
Control Panel Scanning Options
Parent topic: Starting a Scan
Related tasks
Using Presets
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Entering Characters on the LCD Screen
Using Epson Scan to Cloud
Related topics
Placing Originals on the Product
Scanning to a Network Folder or FTP Server
You can scan an image and save it to a network folder using your product's control panel. You can either
enter the folder path directly on the product's control panel or select a folder from the Contacts list.
Note: Make sure the date and time are set correctly before using this feature.
1. Place your original on the product for scanning.
Note: To scan a multi-page document, place your originals in the ADF.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
4. Select Network Folder/FTP.
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You see a screen like this:
5. Do one of the following:
• Select Contacts and choose a saved location from the Contacts list.
• Select Keyboard, then select the Communication Mode field and select Network Folder (SMB)
or FTP. Then select the Location field and enter the folder location, and press OK. Enter other
information as necessary.
Enter the folder path name for the Location setting in one of the following formats depending on
the Communication Mode setting you selected:
•SMB: \\host name\folder
•FTP: ftp://host name/folder name
6. Select Scan Settings.
7. Select File Format to choose the file format for your scan.
8. Scroll down and select File Settings. Change the File Name if necessary.
9. Select any additional scan settings as necessary.
10. Press the preset button to save your scan settings.
11. Select Save.
Your product scans your original and saves it in the selected location.
Parent topic: Starting a Scan Using the Product Control Panel
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Related tasks
Entering Characters on the LCD Screen
Creating Contacts for Scanning
Selecting the Date and Time
Related topics
Placing Originals on the Product
Scanning to Email
You can scan an original and email the scanned file using your product's control panel. You need to
have a preconfigured email server before you can scan to email. You can either enter the email address
directly on the product's control panel or select an address from the Contacts list. Make sure the date
and time are set correctly so the time stamps on your emails are accurate.
1. Place your original on the product for scanning.
Note: To scan a multi-page document, place all of the pages in the ADF.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
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4. Select Email.
Note: If you have not configured an email server, you are prompted to setup the server. Select
Proceed to open the server settings screen or select Done to continue.
You see a screen like this:
5. Do one of the following:
• Select Contacts and choose an email address from the Contacts list.
• Select Keyboard to use the displayed keyboard to enter the address for the recipient and press
OK.
• Select History to choose an email address from your recent scan history.
6. Select Scan Settings.
7. Select File Format to choose the file format for your scan.
8. Scroll down and change the Subject and File Name settings if necessary.
9. Select any additional scan settings as necessary.
10. Press the preset button to save your scan settings.
11. Press the Send icon.
Your product scans your original and emails the scanned file.
Parent topic: Starting a Scan Using the Product Control Panel
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Related tasks
Entering Characters on the LCD Screen
Creating Contacts for Scanning
Selecting the Date and Time
Configuring Email Server Settings
Related topics
Placing Originals on the Product
Scanning to a Connected Computer
You can scan an original and save it to a connected computer using your product's control panel. The
computer must be connected using a USB cable or connected to the same network as your product.
You can save the scanned file as a JPEG or PDF file, or attach it to an email. You can also set up
custom scan settings using Event Manager and automatically scan using those settings on your product
control panel.
Note: Be sure you have installed Epson Scan 2 and Event Manager on your computer before scanning
to your computer.
1. Place your original on the product for scanning.
Note: To scan a multi-page document, place all of the pages in the ADF.
2. Press the home button, if necessary.
3. Select Scan.
You see a screen like this:
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4. Select Computer.
You see a screen like this:
5. Select OK to close the information screen, if necessary.
6. Select Select a computer and choose one of the following options:
• If your computer is connected to your product over a network, select a connected computer from
the displayed list. (If the computer is not listed, select Search Again.)
• If you computer is connected to your product using a USB cable, select USB Connection.
7. Select Save as PDF and choose one of the following options:
•Save as JPEG to save the scanned scanned image as a JPEG file.
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•Save as PDF to save the scanned document or image as a PDF file.
•Attach to email to open the default email software on your computer and save the scanned
document or images as a JPEG email attachment.
•Follow custom setting to save the scanned document or image using custom settings you have
selected using the Event Manager custom scan settings option.
Note: You can customize the settings for each of the options above using Event Manager.
8. Select Save to start scanning.
Parent topic: Starting a Scan Using the Product Control Panel
Related tasks
Changing Default Scan Button Settings
Entering Characters on the LCD Screen
Selecting the Date and Time
Related topics
Placing Originals on the Product
Control Panel Scanning Options
Select the options you want to use for scanning.
Note: Not all options or settings may be available, depending on the Scan to option selected.
Scan to setting Available options Description
Edit Location Communication
Mode
Lets you select Network Folder (SMB) or FTP
Location Lets you enter a folder path in which to save
scanned images
User Name Lets you enter a user name for the selected
folder path
Password Lets you enter a password for the selected folder
path
Connection Mode Lets you select the connection mode
Port Number Lets you enter a port number
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Scan to setting Available options Description
Contacts — Select an email address or folder path to send or
save scanned images
Color Mode Color Select whether to scan images in color or black
and white
B&W
File Format JPEG Select for photos. You can also select the
Compression Ratio.
PDF Select for documents. You can also select the
Compression Ratio and PDF Settings.
TIFF (Single Page) Select for scanned files that you can print from a
device. Multi Page TIFF documents are scanned
in black and white.
TIFF (Multi Page)
Resolution 200dpi Select for documents
300dpi Select for photos
600dpi Select for highest quality printing
Scan Area Letter Select the page size for documents, then select
the orientation of the original
A4
Legal
Half Letter
Envelope #10
5 × 7
4 × 6
8 × 10
Auto Cropping Select for photos with dark edges
Max Area Select for most photos
Original Type Text Specifies the type of original you are scanning
Text & Image
Photo
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Scan to setting Available options Description
Density –4 to +4 Adjusts the lightness or darkness of scanned
images.
Remove Shadow On Erases the shadows that appear in the center of
a document when copying a book or the
shadows that appear around a document when
copying thick paper
Off
Remove Punch Holes On Erases the binding holes on a document
Off
Subject — Lets you enter a subject for your email
Attached File Max Size Various sizes Lets you select the maximum file size that can
be attached to an email
File Name — Lets you enter a prefix, the date, and the time to
the file name for your scanned file
Note: When you turn on password settings, you can use the LCD screen keyboard to set the password.
Parent topic: Starting a Scan Using the Product Control Panel
Changing Default Scan Button Settings
You can view or change the default scan settings your product uses when you scan to your computer
using the product buttons. You do this using the Event Manager program.
1. Do one of the following to open Event Manager:
•Windows 10: Click , select All apps, select EPSON Software, and select Event Manager.
•Windows 8.x: Navigate to the Apps screen and select Event Manager.
•Windows (other versions): Click or Start >All Programs or Programs >EPSON Software
>Event Manager.
•Mac: Open the Applications folder, click Epson Software, and select Event Manager.
2. Open the Scanner (Windows) or Select Scanner (Mac) drop-down list and select your product, if
necessary.
3. Click Make Job Settings.
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4. Open the Edit Job Settings drop-down list and select the scan button settings you want to view or
change.
5. Change the settings as necessary.
6. Click OK.
7. Click Close to close the Event Manager window.
Parent topic: Starting a Scan
Starting a Scan Using the Epson Scan 2 Icon
You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a
file.
•Windows 10: Click and select All apps >EPSON >Epson Scan 2.
•Windows 8.x: Navigate to the Apps screen and select Epson Scan 2.
•Windows (other versions): Click or Start, and select All Programs or Programs. Select EPSON
>Epson Scan 2 >Epson Scan 2.
•Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2.
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You see an Epson Scan 2 window like this:
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Parent topic: Starting a Scan
Starting a Scan from a Scanning Program
You can start Epson Scan 2 from a TWAIN-compliant scanning program to select scan settings, scan,
and open the scanned image in the program.
1. Open your scanning program and select its scanning option. (See your scanning program help for
instructions.)
2. Select your product.
Note: In certain programs, you may need to select your product as the "source" first. If you see a
Select Source option, choose it and select your product. With Windows, do not select a WIA option
for your product; it will not work correctly.
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You see an Epson Scan 2 window like this:
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Parent topic: Starting a Scan
Starting a Scan from a Smart Device
You can start a scan from a smart device using the Epson iPrint app. You can save the scanned
document to your device or a cloud service, e-mail it, or print it.
Note: Your device must be connected to the same wireless network as your Epson product. If you have
an NFC-enabled device, you can also scan with the Epson iPrint app by placing the device against the
NFC mark on the front of the product.
1. Download the Epson iPrint app from your device's app store or from Epson's website.
2. Place your original on the scanner.
3. Open the Epson iPrint app and select your product.
4. Select the scan settings and scan your original.
5. Save your scanned image to a file or cloud location.
Parent topic: Starting a Scan
Scanning in Epson Scan 2
Epson Scan 2 automatically scans your document and saves the scanned file in PDF format in your
operating system's Documents or My Documents folder, or opens it in your scanning program. You can
select settings, preview, and change the scanned file settings as necessary.
1. Start Epson Scan 2.
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You see this window:
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2. Select the Document Source setting that matches where you placed your original.
3. Select the Document Size setting that matches the size of your original. You can select Customize
to enter a custom size, if necessary.
4. Select your original image type and how you want it scanned as the Image Type setting.
5. Select the Resolution setting you want to use for your scan.
6. Click the Preview button.
Epson Scan 2 previews your original and displays the results in the Epson Scan 2 window.
7. Reinsert your original into the ADF, if necessary.
8. Select any of the additional settings that you want to use on the Main Settings tab.
9. Click the Advanced Settings tab and select any settings that you want to use.
10. Select the format in which you want to save your scanned file as the Image Format setting. If
necessary, select Options and select any desired format options.
11. Enter the file name for your scanned file in the File Name field. If necessary, select Settings to
modify the file name settings.
12. Select the location in which you want to save your scanned file as the Folder setting. If necessary,
select Select to create a new folder.
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13. Click Scan.
The product scans your original and saves the scanned file in the location you specified.
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Saving Scanned Documents as a Searchable PDF
Image Format Options
Scan Resolution Guidelines
Parent topic: Scanning
Additional Scanning Settings - Main Settings Tab
You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all
adjustment settings may be available, depending on other settings you have chosen.
Dual Image Output
Scans the original image twice using different output settings (Windows only).
Add or edit pages after scanning
When scanning multi-page originals, select the checkbox to add additional pages or add and edit the
pages in a job and save all of the scanned pages as one file.
Note: You must select a file format that supports multi-page such as PDF or Multi-TIFF.
Parent topic: Scanning in Epson Scan 2
Additional Scanning Settings - Advanced Settings Tab
You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all
adjustment settings may be available, depending on other settings you have chosen.
Text Enhancement
Sharpens the appearance of letters in text documents.
Auto Area Segmentation
Makes black and white images clearer and text recognition more accurate by separating the text from
the graphics.
Threshold
Adjusts the level at which black areas in text and line art are delineated, improving text recognition in
OCR (Optical Character Recognition) programs.
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Color Enhance
Enhances the shades of the color you select in the scanned image. This setting is available only if you
select Grayscale or Black & White as the Image Type setting.
Brightness
Adjusts the overall lightness and darkness of the scanned image.
Contrast
Adjusts the difference between the light and dark areas of the overall scanned image.
Gamma
Adjusts the midtone density of the scanned image.
Unsharp Mask
Makes the edges of certain image areas clearer. Turn off this option to leave softer edges.
Descreening
Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This
option improves results when scanning magazines or newspapers. (The results of descreening do not
appear in the preview image, only in your scanned image.)
Edge Fill
Corrects shadowing around the edges of the image by filling the shadows with black or white.
Correct Document Skew
Corrects skewed originals, image contents, or both.
Parent topic: Scanning in Epson Scan 2
Saving Scanned Documents as a Searchable PDF
You can scan a document and save the text in a searchable PDF. In a searchable PDF, text is
recognized using Optical Character Recognition (OCR) and then embedded in the scanned original.
Note: The required Epson Scan 2 OCR Component is installed automatically when you install your
product software as instructed on the Start Here sheet. If you install your scanner software programs
individually, be sure to also install this component if you want to perform OCR.
1. Load your original in the product.
2. Start Epson Scan 2.
3. Select your scan settings.
4. Click Preview and adjust the area you want to scan, if necessary.
5. If you are using the ADF, reload the ejected original.
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6. Select Searchable PDF as the Image Format setting.
7. Select Options from the Image Format list.
You see the Image Format Options window.
8. Select the Text tab.
9. Make sure the language used in the document text is selected as the Text Language setting.
10. Click OK.
11. Confirm the File Name setting and select a Folder setting for your document.
12. Click Scan.
The scanned image is saved as a searchable PDF.
Parent topic: Scanning in Epson Scan 2
Image Format Options
You can select different image formats and related options. For details on available options, click the ?
icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.
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Bitmap (*.bmp)
A standard image file format for most Windows programs.
JPEG (*.jpg)
An image format that lets you highly compress image data. However, the higher the compression, the
lower the image quality. (The TIFF format is recommended when you need to modify or retouch your
scanned image.)
PNG (*.png)
An image format that does not lose quality during editing.
TIFF (*.tif)
A file format created for exchanging data between many programs, such as graphic and DTP
software.
Multi-TIFF (*.tif)
A TIFF file format when multiple pages are saved to the same file, allowing you to edit the images
using a compatible program.
PDF (*.pdf)
A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or
other programs. You can save multi-page documents in one PDF file.
Searchable PDF (*.pdf)
A document format that is readable by Windows and Mac systems using Adobe Reader, Acrobat, or
other programs. You can save multi-page documents in one PDF file. Recognized text in the scanned
document can be searched.
Parent topic: Scanning in Epson Scan 2
Scan Resolution Guidelines
The Resolution setting, measured in dpi (dots per inch), controls the amount of detail captured in your
scans. Increasing the resolution raises the amount of detail captured but comes with the following
disadvantages:
• Larger file sizes
• It takes longer to scan your originals, send/receive your scans by email or fax, and to print your scans
• The image may become too large to fit on your display or print on paper
If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the
resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the
resolution setting you need:
• You will scan the image at its original size but enlarge it later in an image-editing program.
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Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same
amount you will increase the image size to retain a high image quality. For example, if the resolution is
300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600
dpi.
• You will scan the image at 100% or smaller size.
Select the Epson Scan 2 Resolution setting based on how you will use the scanned image:
• Email/view on a computer screen/post on the web: 96 to 200 dpi
• Print/fax/convert to editable text (OCR)/create searchable PDF: 200 to 300 dpi
Parent topic: Scanning in Epson Scan 2
Creating Contacts for Scanning
You can create a list of contacts for scanning to email or to a network folder or FTP.
1. Press the home button, if necessary.
2. Select Scan and do one of the following:
• To create a contact for scanning to email, select Email.
• To create a location for scanning to a network folder or FTP, select Scan to Network Folder/FTP.
3. Select Contacts >Add Entry.
4. Select Add Contact, if necessary.
5. Select the number you want to use for the contact you are adding.
6. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters),
and press OK.
7. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for
an entry (up to 30 characters), and press OK. (This field is optional.)
8. Do one of the following:
• For an email contact, select the Email Address field, use the displayed keyboard to enter the
address, and press OK.
• For a network folder or FTP location, select the Communication Mode field and select Network
Folder (SMB) or FTP. Then select the Location field, use the displayed keyboard to enter the
location, and select OK. Enter other information if necessary.
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Enter the folder path name for the Location setting in one of the following formats depending on
the Communication Mode setting you selected:
•SMB: \\host name\folder
•FTP: ftp://host name/folder name
9. Select OK.
Note: If you need to edit or delete scanning contacts, the procedures are the same as for fax contacts.
Parent topic: Scanning
Related tasks
Entering Characters on the LCD Screen
Related topics
Setting Up Contacts Using the Product Control Panel
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Faxing
See these sections to fax using your product.
Note: This product allows you to store names, telephone numbers, and fax data in its memory even
when the power is turned off. Make sure you restore all of the default settings if you give away or dispose
of the product. This will erase all of your network settings and fax data.
Note: Your product may look different from the illustrations in this guide, but the instructions are the
same.
Connecting a Telephone or Answering Machine
Setting Up Fax Features
Setting Up Contacts and Contact Groups
Sending Faxes
Receiving Faxes
Checking Fax Status
Printing Fax Reports
Connecting a Telephone or Answering Machine
You must connect your product to a telephone wall jack to send or receive faxes. If you want to use the
same telephone line to receive calls, you can connect a telephone or answering machine to your product
using an additional phone cable.
Note: If you do not connect a telephone to your product, make sure Receive Mode is set to Auto.
Otherwise, you cannot receive faxes.
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1. Connect a phone cable to your telephone wall jack and to the LINE port on your product.
Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN
terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your
product. Contact your DSL or ISDN provider for the necessary equipment.
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2. If you are connecting a telephone or answering machine to your product using a second phone
cable, remove the cap from the EXT port on your product.
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3. Connect a second phone cable to your telephone or answering machine and to the EXT port on your
product.
Note: If you connect an answering machine and Receive Mode is set to Auto, set the number of
rings before your product answers a call to a number that is higher than your answering machine's
setting for the number of rings.
Any phone or answering machine must be connected to the EXT port for your product to detect an
incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP,
cable phone systems, or fiberoptic digital services such as FIOS.
Parent topic: Faxing
Related tasks
Receiving Faxes Automatically
Setting Up Fax Features
Before faxing with your product, set up your fax header and select the fax features you want to use.
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Note: If you leave your product unplugged for a long period of time, you may need to reset the date and
time settings for faxes.
Setting Up Basic Fax Features
Selecting Advanced Fax Settings
Setting Up the Fax Utility - Windows
Setting Up Fax Features Using the Fax Utility - Mac
Parent topic: Faxing
Setting Up Basic Fax Features
See these sections to select the basic settings you need to use the product's fax features.
Using the Fax Setup Wizard
Selecting the Line Type
Setting the Number of Rings to Answer
Parent topic: Setting Up Fax Features
Using the Fax Setup Wizard
You can setup the product's basic fax settings using the Fax Setting Wizard. This wizard is automatically
displayed when the product is turned on for the first time. You can also change these settings individually
from the Fax Settings menu.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
4. Scroll down and select Fax Settings.
5. Scroll down and select Fax Setting Wizard.
The Fax Setting Wizard screen appears.
6. Select Proceed.
7. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source,
such as your name or a business name. You can enter up to 40 characters.
8. On the Your Phone Number screen, use the displayed keypad to enter your fax number, up to 20
characters.
Note: The name and phone number in the fax header identifies the source of the faxes you send.
9. On the Distinctive Ring Setting screen, do one of the following:
• If you have subscribed to a distinctive ring service from your telephone company, select Proceed.
Select the ring pattern to be used for incoming faxes or select On. Go to step 12.
• If you do not have a distinctive ring service, select Skip and go to the next step.
Note: Distinctive ring services allows you to have several phone numbers on one phone line. Each
number is assigned a different ring pattern. You can use one number for voice calls and another for
fax calls. Select the ring pattern assigned to fax calls in the Distinctive Ring Setting. If you select On
or a ring pattern other than All, Receive Mode is automatically set to Auto.
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10. On the Receive Mode Setting screen, do one of the following:
• If you have connected an external telephone or answering machine to the product, select Yes and
go to the next step.
• If you did not connect an external telephone or answering machine, select No and go to step 12.
(Receive Mode is automatically set to Auto; otherwise you cannot receive faxes.)
11. On the next Receive Mode Setting screen, select Yes to receive faxes automatically or select No to
receive faxes manually.
Note: If you connect an external answering machine and select to receive faxes automatically, make
sure the Rings to Answer setting is correct. If you select to receive faxes manually, you need to
answer every call and operate the product’s control panel or your phone to receive faxes.
12. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow
to change the settings.
13. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen
instructions to check the fax connection and print a report of the check result. If there are any errors
reported, try the solutions on the report and run the check again.
If the Select Line Type screen appears, select the correct line type.
If the Select Dial Tone Detection screen appears, select Disable. However, disabling the dial tone
detection function may drop the first digit of a fax number and send the fax to the wrong number.
Parent topic: Setting Up Basic Fax Features
Related tasks
Entering Characters on the LCD Screen
Selecting the Line Type
If you connect the product to a PBX phone system or terminal adapter, you must change the product's
line type. PBX (Private Branch Exchange) is used in office environments where an external access code
such as “9” must be dialed to call an outside line. The default Line Type setting is PSTN (Public Switched
Telephone Network), which is a standard home phone line.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
4. Scroll down and select Fax Settings.
5. Select Basic Settings.
6. Select Line Type.
7. Select PBX.
You see a screen like this:
8. Set the switch to Use to activate the setting.
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9. Select Access Code.
10. Use the displayed keypad to enter the access code, such as 9, and select OK.
Parent topic: Setting Up Basic Fax Features
Setting the Number of Rings to Answer
If you connect an external answering machine and select to receive faxes automatically, make sure the
Rings to Answer setting is correct. The number of rings should be higher than the number of rings your
answering machine is set to for answering a call.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
4. Scroll down and select Fax Settings.
5. Select Basic Settings.
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6. Select Rings to Answer.
7. Select the number of rings and select OK. Make sure to select a number higher than the number of
rings your answering machine is set to for answering a call.
Note: An answering machine picks up every call faster than the product, but the product can detect fax
tones and start receiving faxes. If you answer the phone and hear a fax tone, check that the product has
started receiving the fax, then hang up the phone.
Parent topic: Setting Up Basic Fax Features
Selecting Advanced Fax Settings
You can select a variety of advanced fax settings.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings
4. Scroll down and select Fax Settings.
You see a screen like this:
5. Select the group of settings you want to change.
Print Settings - Fax
Basic Settings - Fax
Security Settings - Fax
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Parent topic: Setting Up Fax Features
Print Settings - Fax
Set the print options you want to use for incoming faxes in the Receive Settings >Print Settings menu.
Setting Options Description
Auto Reduction On Select to reduce the size of large received faxes to fit
on the paper size in the selected paper source.
Off Select to print large incoming faxes at their original
size on multiple sheets, if necessary.
Split Page Settings Delete Print Data
After Split
Select how to split large incoming faxes across
multiple sheets.
Overlap When
Split
Auto Rotation On If you have loaded A5-size paper, select On to rotate
landscape-oriented incoming faxes so that they print
correctly on the paper.
Off
Add Reception
Information
On Select On to include the date, time, the sender's
information, and a page number in the header of your
incoming faxes.
Off
2-Sided On Select On to print incoming faxes double sided. You
can also select the Binding Margin.
Off
Print Start Timing All Pages
Received
Select to print incoming faxes after the product
receives all of the pages of the document.
First Page
Received
Select to print incoming faxes as soon as the product
receives the first page of the document.
Collation Stack On Select On to print incoming faxes so that the pages
are stacked in the correct page order. (When the
product is low on memory, this option may not be
available.)
Off
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Setting Options Description
Print Suspend Time Off Select On to set a time period to stop automatic
printing of faxes or reports and save received faxes in
the product’s memory. (Make sure there is enough
free memory before using this function.)
On
Time to Stop
Time to Restart
Quiet Mode On Select On to reduce noise during printing. (Printing
speed may be reduced.)
Off
Parent topic: Selecting Advanced Fax Settings
Basic Settings - Fax
Set the basic options you want to use for incoming and outgoing faxes.
Setting Options Description
Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes.
Medium(14,400bps)
Slow(9,600bps)
ECM On Turns on Error Correction Mode (ECM) to
automatically correct errors in sent or received fax
data.
Off Turns off Error Correction Mode (ECM); color faxes
cannot be sent or received.
Dial Tone Detection On Automatically dials the number you enter for faxing
when the product detects a dial tone.
Off Turns off automatic dial tone detection, which may
be necessary if the product is connected to a PBX
(Private Branch Exchange) or a TA (Terminal
Adapter). However, turning this setting off may cause
the product to drop the first digit of a fax number.
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Setting Options Description
Line Type PSTN Selects a standard phone line (Public Switched
Telephone Network).
PBX Selects Private Branch Exchange, the type of phone
line used in office environments where an access
code such as 9 must be used to call an outside line.
Header Fax Header Select to enter the header information and your
phone number for inclusion on outgoing faxes.
Your Phone
Number
Receive Mode Manual Lets you confirm whether an incoming fax should be
printed; a telephone must be connected to the
product
Auto Automatically receives and prints faxes.
Distinctive Ring All If you are using a Distinctive Ring Service on your
phone line, your telephone company can assign two
or more phone numbers to the same line and assign
different ring patterns to each. If you use this service,
select the number of rings for your fax number so
your product can receive faxes on the correct
number of rings. Select All for phones lines that do
not use this service.
Single
Double
Triple
Double&Triple
Rings to Answer 1 to 9 Sets the number of rings before your product
receives a fax. If Receive Mode is set to Auto and an
answering machine is connected to the product,
make sure this setting is set higher than the number
of rings your answering machine is set to answer a
call.
Remote Receive Off Lets you start receiving faxes using your phone
instead of operating the product (if the Receive Mode
is set to Auto). When you select On, you must also
set a Start Code. If you are using a cordless handset
with its base connected to the product, you can start
receiving the fax by entering the code using the
handset.
On
Start Code
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Setting Options Description
Rejection Fax Various Lets you automatically reject faxes from blocked
numbers, with blank headers, or from unrecognized
contacts.
Parent topic: Selecting Advanced Fax Settings
Security Settings - Fax
Set the security options you want to use for fax data.
Setting Options Description
Direct Dialing
Restrictions
Off Does not restrict dialed fax numbers.
On Allows faxing only to numbers stored in the contacts
list or history.
Enter Twice Requires you to enter fax numbers twice to prevent
errors.
Confirm Address List Off Selects whether or not to display a recipient
confirmation screen before a fax is sent.
On
Backup Data Auto Clear Off Automatically erases sent or received fax data from
your product's memory.
On
Clear Backup Data — Deletes all sent or received fax data remaining in your
product's memory; run this function if you are giving
away or disposing of your product.
Parent topic: Selecting Advanced Fax Settings
Setting Up the Fax Utility - Windows
You can set up the FAX Utility for Windows for use with your product.
Note: Before using the FAX Utility for Windows, make sure you have set up the fax features on your
product using the product control panel. Also first confirm that you can send and receive faxes using the
control panel.
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1. Do one of the following:
•Windows 10: Click and select All apps, then select EPSON Software.
•Windows 8.x: Navigate to the Apps screen.
•Windows (other versions): Click or Start >Programs or All Programs >EPSON Software.
2. Select FAX Utility.
The first time you use the FAX Utility, you see this introduction window:
3. Read about the FAX Utility and click Close at the bottom of the window.
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You see this window:
4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to
the FAX Utility.
Note: For detailed information, click Help or Open Online Help.
Parent topic: Setting Up Fax Features
Setting Up Fax Features Using the Fax Utility - Mac
You can set up your fax header and select your fax settings using the FAX Utility for Mac.
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1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print & Scan, or
Printers & Scanners, select the FAX option for your product, and select Options & Supplies.
Select Utility and select Open Printer Utility.
2. Double-click FAX Utility, if necessary.
You see this window:
3. Select your FAX product in the Printer list.
4. Select Fax Settings.
5. Follow the prompts that appear on the screen to enter your fax header information and select your
fax settings.
Note: For detailed information, select the FAX Utility ?icon.
Parent topic: Setting Up Fax Features
Setting Up Contacts and Contact Groups
You can set up a list of contacts and their fax numbers so you can quickly select them for faxing. You
can also set up contact groups to send a fax message to multiple contacts.
Setting Up Contacts Using the Product Control Panel
Importing Contacts Using the Fax Utility - Windows
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac
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Parent topic: Faxing
Setting Up Contacts Using the Product Control Panel
You can set up your contacts and contact groups using the control panel on your product.
Creating a Contact
Editing or Deleting a Contact
Creating a Contact Group
Editing or Deleting a Contact Group
Parent topic: Setting Up Contacts and Contact Groups
Related tasks
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac
Creating a Contact
You can create a list of contacts to save frequently used fax numbers.
Note: You can create up to 100 contacts and contact groups combined.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts.
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You see a screen like this:
4. Press the Add Entry icon.
5. Select Add Contact.
You see a screen like this:
6. Select the number you want to use for the contact you are adding.
7. Select the Contact field, use the displayed keyboard to enter the contact name (up to 30
characters), and press OK.
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8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for
an entry (up to 30 characters), and press OK. (This field is optional.)
9. Select the Fax Number field, and use the numeric keypad on the LCD screen or the buttons on the
product to enter the fax number. You can enter up to 64 characters.
Note: If necessary, enter an outside line access code (such as 9) at the beginning of the fax number.
If the access code has been set up in the Line Type setting, enter the #pound sign instead of the
code.
10. Select Save.
Parent topic: Setting Up Contacts Using the Product Control Panel
Editing or Deleting a Contact
You can edit or delete any of the contacts on your list.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts.
4. Select the icon next to the contact you want to edit or delete.
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You see a screen like this:
5. Do one of the following:
• To delete the contact, select Delete and select Yes on the confirmation screen.
• To edit the contact, select Edit, select the item you want to change, enter the correct information,
and select OK. When you are finished editing, select OK.
Parent topic: Setting Up Contacts Using the Product Control Panel
Creating a Contact Group
You can create a group of contacts so that you can easily send faxes to multiple recipients.
Note: You can create up to 100 contacts and contact groups combined. You must create a contact
before creating a contact group.
1. Press the home button, if necessary.
2. Select Fax.
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You see a screen like this:
3. Select Contacts
4. Press the Add Entry icon.
5. Select Add Group.
You see a screen like this:
6. Select the number you want to use for the group you are adding.
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7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30
characters), and press OK.
8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for a
group (up to 30 characters), and press OK. (This field is optional.)
9. Select Contact(s) Added to the Group.
You see your contacts list.
10. Select the number next to each contact you want to include in your group.
A check mark appears next to each selected contact.
11. Select OK.
Parent topic: Setting Up Contacts Using the Product Control Panel
Editing or Deleting a Contact Group
You can edit an existing contact group to add or delete entries. You can also delete the entire contact
group.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Select Contacts.
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4. Select the icon next to the group you want to edit or delete.
You see a screen like this:
Note: If you want to delete the entire group, select Delete.
5. To edit the group, select Edit.
6. Select Contact(s) Added to the Group.
You see a list of the contacts in your group.
7. To add or delete a contact, select the number next to it.
8. Select OK.
Parent topic: Setting Up Contacts Using the Product Control Panel
Importing Contacts Using the Fax Utility - Windows
You can edit contacts stored in your product and import contacts from your Windows Address Book to
the PC-FAX Phone Book in the FAX Utility for Windows.
1. Do one of the following:
•Windows 10: Click and select All apps >EPSON Software.
•Windows 8.x: Navigate to the Apps screen.
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•Windows (other versions): Click or Start >Programs or All Programs >EPSON Software.
2. Select FAX Utility.
The first time you use the FAX Utility, you see this introduction window:
3. Read about the FAX Utility and click Close at the bottom of the window.
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You see this window:
4. To edit the contacts list on your product, click Contacts.
5. Do one of the following:
• To edit a contact, select it in the list and click the icon.
• To delete a contact, select it in the list and click the icon.
6. To import fax numbers from your Windows Address Book into the FAX Utility PC-FAX Phone Book,
select Edit PC-FAX Phone Book.
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You see this window:
7. Select File >Import From Windows Address Book.
8. Select the contacts you want to import and click OK.
Note: For detailed information, select Help or Open Online Help.
Parent topic: Setting Up Contacts and Contact Groups
Setting Up Speed/Group Dial Lists Using the Fax Utility - Mac
You can set up your speed dial and group dial lists using the FAX Utility. The utility also lets you import
fax numbers from the MacAddress Book and back up fax numbers to your product's memory.
Note: You can create up to 60 speed dial and group dial entries combined.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print & Scan, or
Printers & Scanners, select the FAX option for your product, and select Options & Supplies.
Select Utility and select Open Printer Utility.
2. Double-click FAX Utility, if necessary.
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You see this window:
3. Select your FAX product in the Printer list.
4. Select Speed Dial/Group Dial List.
You see this window:
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5. To add an entry, double-click an empty entry.
Note: To edit an entry, select it and change the information. To delete an entry, select it and press
the Delete key on your keyboard.
6. Do one of the following:
• To create a speed dial entry, select Speed Dial, enter a name and fax number, and click OK.
• To create a group dial entry, select Group Dial, enter a name, select your desired fax numbers,
and click OK.
7. Repeat the previous steps as necessary to add all your speed dial or group dial entries.
8. To import entries from your MacAddress book, click the icon.
9. When you are finished, click the icon to save the entries to your product's memory.
Parent topic: Setting Up Contacts and Contact Groups
Sending Faxes
See these sections to send faxes using your product.
Sending Faxes from the Product Control Panel
Sending Faxes Using the Fax Utility - Windows
Sending Faxes Using the Fax Utility - Mac
Parent topic: Faxing
Sending Faxes from the Product Control Panel
See these sections to send faxes using the product's control panel.
Sending a Fax Using the Keypad, Contact List, or History
Fax Sending Options
Sending a Fax at a Specified Time
Parent topic: Sending Faxes
Sending a Fax Using the Keypad, Contact List, or History
You can send a fax from your product control panel by entering the fax number, or selecting the number
from either the contact list or fax history.
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Note: You can send a black-and-white fax to up to 100 contacts or 99 groups at a time, or send a color
fax to one recipient at a time. If your recipient's fax machine does not print in color, your fax is
automatically sent in black-and-white.
1. Place your original on the product for faxing.
2. Press the home button, if necessary.
3. Select Fax.
You see a screen like this:
4. Do one of the following to select fax recipients:
•Manually enter a fax number: Select Keypad and enter a fax number. Press OK when done. To
add another fax number, repeat the same steps. You can also use the numeric keypad on the
control panel to enter a fax number.
Note: If direct dialing has been restricted, you can only select the number from the contact list or
fax history. If necessary, enter an outside line access code (such as 9) at the beginning of the fax
number. If the access code has been set up in the Line Type setting, enter the #pound sign
instead of the code. If your fax number requires a brief pause, select -to insert a pause symbol
(–).
•Select from the contact list: Select Contacts to display the contact list. Select one or more
contacts (select the contact again to deselect it). You can also select the Search for Contacts
field to search for recipients by name, index name, or entry number. Select Close when you are
finished.
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•Select from the sent fax history: Select Recent to display the sent fax history. Select a recipient
from the list.
Note: To delete entered recipients, select the Enter Recipient field, select the recipient you want to
delete, and select Remove.
5. If you need to change any fax settings, select Fax Settings and select your settings.
6. If you want to preview your fax in black-and-white on the LCD, press the icon. (If the preview
looks incorrect, select Retry, reposition the document or change the fax settings, and repeat this
step.) You cannot send the fax in color after previewing it.
Note: If you do not touch the preview screen for 20 seconds, your product sends the fax
automatically. You cannot preview images when the Direct Send setting is turned on.
7. If you want to save your fax settings for later use, press the preset button and add a new entry.
8. Press the Send icon.
Note: To cancel faxing, select Cancel.
Your product scans your original and prompts you to place additional pages, if necessary.
After scanning your originals, your product dials the number and sends the fax.
Note: Your product does not save sent color faxes to its memory. If the Save Failure Data option is
enabled, faxes that failed to be sent are stored to the product's memory and you can resend them from
the Status Menu screen.
Parent topic: Sending Faxes from the Product Control Panel
Related references
Fax Sending Options
Related tasks
Selecting the Line Type
Using Presets
Related topics
Placing Originals on the Product
Setting Up Contacts Using the Product Control Panel
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Fax Sending Options
While sending a fax, you can select Fax Settings and select these options.
Setting Options Description
Original Size (Glass) Half Letter Sets the size for a document placed on the scanner
glass
A5
Letter
A4
Color Mode Color Select whether to scan images in color or black and
white
Black & White
Resolution Standard Adjusts the scan resolution and print quality of
outgoing faxes
Fine
Super Fine
Ultra Fine
Photo
Density Varying levels
available
Lets you select from various density levels
Remove Background Auto Automatically removes any background color on
scanned images
Varying levels
available
Lets you select from various levels of background
color adjustment
ADF Continuous Scan Off Select On to have the product to ask if you want to
scan another page after a document in the ADF has
finished scanning
On
Direct Send Off Select On to send black-and-white faxes to a single
recipient as soon as the connection is made, without
saving the scanned image to memory. You cannot
use this setting when sending a color fax or sending a
fax to multiple recipients.
On
Send Fax Later Off Select On to send the current fax at a selected time
On
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Setting Options Description
Add Sender Information Off Lets you include a header, your phone number, or a
destination list in the selected location on your
outgoing faxes
Outside of Image
Inside of Image
Transmission Report Print on Error Lets you select when to print transmission reports
Print
Do Not Print
Parent topic: Sending Faxes from the Product Control Panel
Sending a Fax at a Specified Time
You can send a fax at a time of your choice.
Note: Make sure the product's date and time settings are correct. You can only send faxes in black-and-
white when you use this option.
1. Place your original on the product for faxing.
2. Press the home button, if necessary.
3. Select Fax.
You see a screen like this:
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4. Enter a fax number or select a number from the Contacts or Recent lists.
5. Select Fax Settings.
6. Select Send Fax Later.
7. Select On.
8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select
OK.
9. Select Send.
Note: To cancel faxing, select Cancel.
After scanning your originals, your product dials the number and sends the fax at the specified time.
Note: If the product is turned off at the specified time, the fax is sent when it is powered on.
Parent topic: Sending Faxes from the Product Control Panel
Sending Faxes Using the Fax Utility - Windows
You can send a fax from a printing program in Windows. You can fax up to 100 pages at a time,
including a cover sheet.
1. Open the file you want to fax and select the print command.
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You see a window like this:
2. Select your product with the FAX option as the printer.
3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the
Preferences or Properties button.
Note: If you see a Setup,Printer, or Options button, click it. Then click Preferences or Properties
on the next screen. For more information about selecting fax print settings, click Help.
4. Select the Page Range as necessary. (Leave the Number of copies set to 1.)
5. Click Print or OK.
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If you’re faxing for the first time, you see a window like this one:
6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to
save the sender information.
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You see a window like this:
7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next.
Note: For detailed instructions on using the Epson FAX Utility, click Help.
8. Select a cover sheet and enter a subject and message, then click Next.
9. Click Send to transmit your fax.
Parent topic: Sending Faxes
Sending Faxes Using the Fax Utility - Mac
You can send a fax from a Mac printing program using the FAX Utility. You can fax up to 100 pages at a
time, including a cover sheet.
1. Open the file you want to fax.
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2. Select the print command in your application.
Note: You may need to select a print icon on your screen, the Print option in the File menu, or
another command. See your application's help utility for details.
3. Select your product FAX option as the Printer setting.
4. If necessary, click the arrow next to the Printer setting or the Show Details button to expand the
print window.
5. Select the number of pages you are faxing as the Pages setting.
Note: Leave the Copies setting set to 1.
6. Select Recipient Settings from the pop-up menu.
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You see this window:
7. Do one of the following to choose your recipient:
• Select a name or group from the Recipient List.
• Enter a name, company, and fax number and click the +button.
• Click the icon and select a recipient from your address book.
8. Select Fax Settings from the pop-up menu.
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You see this window:
9. Select the Color and Image Quality settings you want to use for your fax.
10. Click Fax.
Parent topic: Sending Faxes
Receiving Faxes
See these sections to receive faxes with your product.
Fax Reception
Receiving Faxes Automatically
Receiving Faxes Manually
Receiving a Fax by Polling
Viewing a Fax on the LCD Screen (Using the Inbox)
Saving Faxes to a USB Memory Device
Selecting Received Fax Options Using the Fax Utility - Windows
Parent topic: Faxing
Fax Reception
Your product will automatically receive and print faxes when you set the Receive Mode to Auto.
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If you connected a telephone to your product so you can use the same phone line for faxes and voice
calls, you can also set your product to receive faxes manually. This allows you to check for a fax tone
using the telephone and press a button on your product to receive the fax.
Make sure to load paper in your product and select your fax settings before receiving a fax.
Note: If you run out of paper during fax printing, load more paper and press the button indicated on your
product's LCD screen to continue.
Parent topic: Receiving Faxes
Receiving Faxes Automatically
To receive faxes automatically, make sure Receive Mode is set to Auto (the default setting for the
product).
To change the Receive Mode if necessary, select Settings >General Settings >Fax Settings >Basic
Settings >Receive Mode.
If an answering machine is connected, make sure the product's Rings to Answer setting is set higher
than the number of rings your answering machine is set to answer a call. For example, if the answering
machine is set to pick up on the fourth ring, set the product to pick up on the fifth ring or later.
Parent topic: Receiving Faxes
Related references
Basic Settings - Fax
Related tasks
Receiving Faxes Manually
Receiving Faxes Manually
You can set up your product to receive faxes manually by setting the Receive Mode to Manual. This lets
you check for a fax tone on the connected telephone before receiving a fax.
1. To change the Receive Mode, select Settings >General Settings >Fax Settings >Basic
Settings >Receive Mode and select Manual.
2. When the connected telephone rings, answer the call.
3. If you hear a fax tone, select Fax on the LCD display.
4. Select Send/Receive.
5. Select Receive.
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6. Select Receive to start receiving the fax.
7. Hang up the telephone.
Parent topic: Receiving Faxes
Related references
Basic Settings - Fax
Related tasks
Receiving Faxes Automatically
Receiving a Fax by Polling
You can use polling to receive a fax from another fax machine (such as a fax information service).
Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Press the icon.
4. Set Polling Receive to On.
5. Select Close.
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6. Select Close.
7. Enter the fax number you expect to receive the fax from.
8. Select Polling to start receiving the fax.
Parent topic: Receiving Faxes
Viewing a Fax on the LCD Screen (Using the Inbox)
You can save received faxes in your product's memory and view them on the LCD screen.
1. Press the home button, if necessary.
2. Select Settings.
3. Select General Settings.
4. Scroll down and select Fax Settings.
5. Select Receive Settings.
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6. Select Fax Output Settings.
7. Select Save to Inbox.
8. Set Save to Inbox to On.
9. Select Option When Memory is Full and choose an option.
10. Select Inbox Password Settings to set, change, or reset the password for the inbox.
Note: You cannot set an Inbox password if you chose to print faxes when the inbox is full.
11. Press the home button.
12. Select . Enter the inbox password, if necessary.
13. Select the fax you want to view.
You see the fax displayed on the screen.
14. Press the icon.
15. Select one of the printing or deleting options, and follow the on-screen instructions.
Note: Delete faxes after you print or view them to prevent the product's memory from filling up. When the
memory is full, you can only print or refuse incoming faxes.
Parent topic: Receiving Faxes
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Saving Faxes to a USB Memory Device
You can save incoming faxes to a connected USB memory device.
1. Insert a supported USB memory device into the product's USB slot.
2. Press the home button, if necessary.
3. Select Settings >General Settings >Fax Settings >Receive Settings >Fax Output Settings.
You see a screen like this:
4. Select Save to Memory Device
5. Select Yes to save the fax or Yes and Print to save and print the fax.
Parent topic: Receiving Faxes
Selecting Received Fax Options Using the Fax Utility - Windows
You can select options for use with received faxes using the FAX Utility for Windows.
1. Do one of the following:
•Windows 10: Click and select All apps, then select EPSON Software.
•Windows 8.x: Navigate to the Apps screen.
•Windows (other versions): Click or Start >Programs or All Programs >EPSON Software.
2. Select FAX Utility.
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The first time you use the FAX Utility, you see this introduction window:
3. Read about the FAX Utility and click Close at the bottom of the window.
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You see this window:
4. To save faxes received by your product on your computer, select Save received faxes on this
computer.
5. Select the destination folder and other options, and click OK.
You return to the FAX Utility window.
6. To receive notifications when received faxes arrive in the selected destination folder on your
computer, select Notify me if new faxes exist in forwarding folders.
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7. Select how often you want to be notified of received faxes and click OK.
Note: For detailed information, click Help or Open Online Help.
Parent topic: Receiving Faxes
Checking Fax Status
You can check the status of current fax jobs, or faxes that have been received or sent on the product
control panel.
1. Select Fax.
You see a screen like this:
2. Select the icon.
3. To check the history of faxes that have been sent, received, or saved, select Transmission Log and
select the job you want to check.
Note: If you see a numbered icon above the icon on your product's LCD screen or the
received fax light is flashing, received faxes have been temporarily saved to the product's
memory.
Parent topic: Faxing
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Printing Fax Reports
You can print several types of fax reports whenever necessary. You can also print the fax log printed
automatically by turning on Fax Log Auto Print.
1. Press the home button, if necessary.
2. Select Fax.
You see a screen like this:
3. Press the icon.
4. Select Fax Report.
5. Select the fax report you want to print.
Fax Report Options
Parent topic: Faxing
Fax Report Options
Select the fax report or list you want to print.
Fax Log
Prints the fax log automatically. Select On (Every 30) to print the fax log after every 30 faxes. Select
On (Time) to print a report at a specific time. Prints automatically if more than 30 faxes arrive.
Attach Fax Image to Report
Prints transmission reports with an image of the first faxed page.
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Report Format
Selects the amount of information on fax reports.
Parent topic: Printing Fax Reports
201
Using External USB Devices with Your Product
Follow the instructions here to work with an external USB device connected to your product.
Connecting a USB Device
Disconnecting a USB Device
Viewing and Printing from the LCD Screen
Transferring Files on a USB Device
Connecting a USB Device
Connect your USB device to the USB port on the front of the product.
Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are
compatible with the product.
USB Device Photo File Specifications
Parent topic: Using External USB Devices with Your Product
Related tasks
Disconnecting a USB Device
USB Device Photo File Specifications
You can use USB devices with your product containing files that meet these specifications.
File format JPEG with the DCF (Design Rule for Camera File system) version
1.0 or 2.0 standard*
TIFF 6.0-compliant uncompressed images: RGB full-color or binary
(not CCITT-encoded)
Image size 80 × 80 pixels to 10200 × 10200 pixels
File size Up to 2GB
Number of files JPEG: Up to 9990
TIFF: Up to 999
* Files stored on digital cameras with built-in memory are not supported.
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Parent topic: Connecting a USB Device
Disconnecting a USB Device
After you finish working with a USB device, follow these steps to remove it.
1. If your product is connected to your computer using a USB cable, do one of the following:
•Windows: Open the My Computer,Computer,This PC, or Windows Explorer utility. Then
right-click the name of your USB device (listed as a removable disk) and select Eject.
•Mac: Drag the removable disk icon for your USB device from the desktop into the trash.
Caution: Do not remove a USB device before completing the procedure above or you may lose data
from the flash drive.
2. Pull the USB device or cable out of the USB port on the front of the product.
Parent topic: Using External USB Devices with Your Product
Viewing and Printing from the LCD Screen
See these sections to view and print photos or other files displayed on your product's LCD screen.
Printing JPEG Photos
Printing TIFF Files
Print Setting Options - Device Mode
Parent topic: Using External USB Devices with Your Product
Printing JPEG Photos
You can select JPEG photos for printing as you view them on the LCD screen.
1. Press the home button, if necessary.
2. Select Memory Device.
3. Select JPEG.
Note: If you have more than 999 JPEG images on your device, the images are divided into groups,
and you must first select the group you want to display.
4. Do one of the following to select your photos:
• In Tile View, select the thumbnail images of the photos you want to print.
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• In Single View, select the thumbnail image of the photo you want to print, then press the left or
right arrow buttons to scroll through and select additional photos, or select Tile View to return to
the thumbnail image view and select additional photos.
• To select all photos, select the menu icon and select Select all photos.
5. Select Print Settings and select the necessary settings.
6. Select Copies and use the numeric keypad to select the number of copies (up to 99).
7. When you are ready to print, select the Print icon.
Note: To cancel printing, select Cancel, then select Cancel again to confirm.
Parent topic: Viewing and Printing from the LCD Screen
Related references
Print Setting Options - Device Mode
Printing TIFF Files
You can select and print TIFF files from a USB flash drive.
1. Press the home button, if necessary.
2. Select Memory Device.
3. Select TIFF.
You see a list of the available files.
4. Select the file you want to print.
You see information about the file.
5. To change the print settings, select Settings and Print and select the necessary settings.
6. Select To Check Printing and select the necessary settings.
7. To print more than one copy, select Copies and use the numeric keypad to select the number of
copies (up to 99).
8. When you are ready to print, select the Print icon.
Note: To cancel printing, select Cancel, then select Cancel again to confirm.
Parent topic: Viewing and Printing from the LCD Screen
204
Related references
Print Setting Options - Device Mode
Print Setting Options - Device Mode
Select the print settings you want to use when printing from a USB device.
Note: Not all options or settings may be available, depending on the file format.
Basic Settings
Print settings Available options Description
Paper Setting Various paper size
and type settings
Indicates the source that contains the paper size and type
you want to print on
Color Mode B&W Prints the photo in black and white
Color Prints the photo in color
Advanced settings
Print settings Available options Description
Layout Borderless Expands the image to the edge of the paper (slight
cropping may occur)
With Border Leaves a small margin around the image
20-up Prints 20 images on one page
Index Prints thumbnail images with file information
Fit Frame On Automatically crops the photo to fit into the selected photo
layout
Off Turns off automatic cropping
Quality Standard Provides good quality for most prints
Best Provides the highest quality for special prints
Date Various date formats Prints the date the photo was taken on the photo in the
format you select
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Print settings Available options Description
Fix Photo Auto Automatically adjusts the brightness, contrast, and
saturation of the photo based on the setting that is
selected
People
Landscape
Night Scene
Enhance Off Turns off automatic adjustments; see Note below
Fix Red-Eye On Automatically fixes the red-eye effect in photos
Off
Print Order Last Page on Top Select the order for printing multi-page TIFF files
First Page on Top
Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces.
For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a
face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the
special color effects.
Parent topic: Viewing and Printing from the LCD Screen
Transferring Files on a USB Device
You can transfer files to and from a USB device inserted into the USB port on the front of your product.
Setting Up File Sharing for File Transfers from Your Computer
Transferring Files from a USB Device to Your Computer
Parent topic: Using External USB Devices with Your Product
Setting Up File Sharing for File Transfers from Your Computer
Before you transfer files from a computer to a USB device inserted into the USB port on the front of your
product, you may need to set up your product's file sharing settings.
Caution: Remove the USB device before you change this setting or you may lose data from the device.
1. Press the home button, if necessary.
2. Select Settings.
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3. Select General Settings.
You see a screen like this:
4. Select Printer Settings.
5. Select Memory Device Interface.
You see a screen like this:
6. Make sure Memory Device is set to Enable.
7. Select File Sharing.
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8. Select the way your computer is connected to the product: either USB or Wi-Fi/Network.
Parent topic: Transferring Files on a USB Device
Transferring Files from a USB Device to Your Computer
You can transfer files to and from a USB device inserted into the USB port on the front of your product
and a computer connected to your product.
Note: Do not transfer files to and from a USB device while you are printing from the device.
1. Make sure your product is connected to a computer.
2. Insert a USB device into the USB port on the front of your product.
3. Do one of the following to access your USB device files from your computer:
•Windows: Open the My Computer,Computer,This PC, or Windows Explorer utility, then
select the removable disk icon.
•Mac with a USB connection: Look for the removable disk icon on your desktop, then select it.
•Mac with a network connection: Select the hard drive icon on your desktop or select Computer
from the Go menu, select your product in the SHARED section of the sidebar (you may need to
widen the sidebar to see the name), and select the USBSTORAGE icon.
4. Select the folder that contains your files.
5. Drag the files you want to transfer to the desired folder on your computer or on your USB device.
Note: Your product's LCD screen does not update to display new information about your USB device
after you copy files to it or delete files from it. Remove and insert the USB device to update the
information.
Parent topic: Transferring Files on a USB Device
208
Replacing Ink Cartridges and Maintenance Boxes
The maintenance box stores ink that gets flushed from the system during print head cleaning. When an
ink cartridge is expended or the maintenance box is at the end of its service life, you need to replace it.
Note: The WF-3720 does not include a user-replaceable maintenance box.
You may also need to replace a cartridge that is more than six months old if your printouts do not look
their best, even after cleaning and aligning the print head.
Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly
and in accordance with local requirements. If you would like to return your used ink cartridges and
maintenance boxes to Epson for proper disposal, please go to epson.com/recycle for more information.
Check Cartridge and Maintenance Box Status
Purchase Epson Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Printing with Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
Replacing the Maintenance Box
Check Cartridge and Maintenance Box Status
Your product and its software will let you know when an ink cartridge is low or expended, or when the
maintenance box needs to be replaced.
Note: The WF-3720 does not include a user-replaceable maintenance box.
Checking Cartridge Status on the LCD Screen
Checking Cartridge and Maintenance Box Status with Windows
Checking Cartridge and Maintenance Box Status - Mac
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Checking Cartridge Status on the LCD Screen
You can check the status of the cartridges and maintenance box using the product's LCD screen.
1. Press the supply status button.
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You see a screen like this:
Note: The displayed ink and maintenance box levels are approximate.
2. For more information, select Print Supply Status Sheet.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Checking Cartridge and Maintenance Box Status with Windows
A low ink reminder appears if you try to print when ink is low, and you can check your cartridge or
maintenance box status at any time using a utility on your Windows computer.
Note: The WF-3720 does not include a user-replaceable maintenance box.
1. To check your status, access the Windows Desktop, double-click the product icon in the Windows
taskbar, and click Details.
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You see this window:
2. Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select
Monitoring Preferences.
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You see this window:
4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen.
5. To disable promotional offers, deselect the Display Epson Offers checkbox.
6. Click OK.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
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Checking Cartridge and Maintenance Box Status - Mac
You can check the status of your ink cartridges and maintenance box using a utility on your Mac.
Note: The WF-3720 does not include a user-replaceable maintenance box.
1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print & Scan, or
Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select
Open Printer Utility.
2. Select EPSON Status Monitor.
You see this window:
3. Do the following as necessary:
• You can update the ink cartridge and maintenance box status by clicking Update.
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• Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen.
Note: If any of the cartridges installed in the product is broken, incompatible with the product model,
or improperly installed, Epson Status Monitor will not display an accurate cartridge status.
Parent topic: Check Cartridge and Maintenance Box Status
Related tasks
Removing and Installing Ink Cartridges
Replacing the Maintenance Box
Purchase Epson Ink Cartridges and Maintenance Box
You can purchase genuine Epson ink, maintenance boxes, and paper at epson.com (U.S. sales) or
epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find
the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Note: The WF-3720 does not include a user-replaceable maintenance box.
Ink Cartridge and Maintenance Box Part Numbers
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Ink Cartridge and Maintenance Box Part Numbers
Use these part numbers when you order or purchase a new maintenance box or ink cartridges.
Maintenance box part number: T67150
Note: The WF-3720 does not include a user-replaceable maintenance box.
Note: For best printing results, use up a cartridge within 6 months of opening the package.
WF-3720 Series
Ink color Part number
Standard-capacity High-capacity
Black 702 702XL
Cyan 702 702XL
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Ink color Part number
Standard-capacity High-capacity
Magenta 702 702XL
Yellow 702 702XL
WF-4720/WF-4730 Series
Ink color Part number
Standard-capacity High-capacity
Black 802 802XL
Cyan 802 802XL
Magenta 802 802XL
Yellow 802 802XL
Parent topic: Purchase Epson Ink Cartridges and Maintenance Box
Removing and Installing Ink Cartridges
Make sure you have your replacement cartridges handy before you begin. You must install new
cartridges immediately after removing the old ones.
Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print
head nozzles from drying out. Do not open ink cartridge packages until you are ready to install the ink.
Cartridges are vacuum packed to maintain reliability.
1. Turn on your product.
• If an ink cartridge is expended, you see a message on the LCD screen. Note which cartridges
need to be replaced and select To cancel errors >Yes, replace now.
• If you are replacing a cartridge before you see a message on the LCD screen, press the home
button if necessary, and select Maintenance >Ink Cartridge(s) Replacement >Next >Start .
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2. Lift up the scanner unit until it clicks.
Caution: Do not move the print head by hand; otherwise, you may damage your product. Do not
touch the flat white cable inside the printer.
3. Squeeze the tab on the cartridge and lift the cartridge straight up to remove it.
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Note: Dispose of used cartridges carefully. Do not take the used cartridge apart or try to refill it.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep ink cartridges out of the reach of children.
4. Before opening the new cartridge package, shake it gently four or five times.
Caution: Do not shake the cartridges after opening the packages, or ink may leak.
5. Remove the cartridge from the package.
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Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after
removing the old one; if you do not, the print head may dry out and be unable to print.
6. Remove the yellow tape from the cartridge.
WF-3720 Series
WF-4720/WF-4730 Series
Caution: Do not remove any other labels or seals, or ink will leak.
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7. Insert the new cartridge into the holder and push it down until it clicks into place.
8. Lower the scanner unit and select Completed on the LCD screen.
The print head moves to its home position and the printer starts charging the ink. This takes about
90 seconds. When you see a confirmation message on the screen, ink charging is finished.
Caution: Never turn off the product while the power light is flashing or you will waste ink.
If you see an error screen telling you an ink cartridge is installed incorrectly, lift up the scanner unit
and press the ink cartridge down until it clicks into place. When you're finished, select OK.
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If you remove a low or expended ink cartridge, you cannot re-install and use the cartridge.
Caution: If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and
store it in the same environment as the printer. The valve in the ink supply port is designed to contain
any excess ink, but do not touch the ink supply port or surrounding area. Always store ink cartridges with
the label facing up; do not store cartridges upside-down.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Printing with Black Ink and Expended Color Cartridges
When a color ink cartridge is expended, you can temporarily continue printing from your computer using
black ink. Replace the expended color cartridge as soon as possible for future printing.
Note: You cannot print with expended color ink cartridges using your product's control panel.
Printing with Expended Color Cartridges - Windows
Printing with Expended Color Cartridges - Mac
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Printing with Expended Color Cartridges - Windows
If you see a message during printing telling you that you can temporarily print in black ink with an
expended color cartridge, you can cancel your print job and select settings to print on plain paper or on
an envelope.
Note: To use this feature, Epson Status Monitor must be enabled.
Note: While a color cartridge is expended, you cannot print faxes, make copies, or print from Epson
Connect or a mobile device.
1. Click Cancel or Cancel Print to cancel your print job.
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
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2. Load plain paper or an envelope in your product.
3. Access the print settings in your print application.
4. Click the Main tab.
5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
6. Select the Black/Grayscale checkbox.
7. Click OK.
8. Print your document.
Epson Status Monitor 3 displays a print message.
9. Click Print in Black to print your document.
Parent topic: Printing with Black Ink and Expended Color Cartridges
Printing with Expended Color Cartridges - Mac
If printing stops, you can cancel your print job and select settings to temporarily print with only black ink
on plain paper or on an envelope.
Note: While a color cartridge is expended, you cannot print faxes, make copies, or print from Epson
Connect or a mobile device.
1. Click the printer icon in the Dock.
2. If you see a message telling you that you can temporarily print with only black ink, click the Delete or
button to cancel your print job. If you see an error message, click OK.
Note: If the message screen appears on another computer on a network, you may need to cancel
the print job using the product control panel.
3. In the Apple menu or the Dock, select System Preferences.
4. Select Print & Fax,Print & Scan, or Printers & Scanners, select your product, and select Options
& Supplies.
5. Select Driver or Options.
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You see a screen like this:
6. Select On as the Permit temporary black printing setting.
7. Click OK.
8. Close the utility window.
9. Load plain paper or an envelope in your product.
10. Access the print settings in your print application.
11. Select Print Settings from the pop-up menu.
12. Select Plain Paper/Bright White Paper or Envelope as the paper type setting.
13. Select the Grayscale option.
14. Click Print to print your document.
Parent topic: Printing with Black Ink and Expended Color Cartridges
Conserving Low Black Ink with Windows
The following window appears when black ink runs low and there is more color ink.
222
Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper
type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor
must be enabled.
• Click Yes to use a mixture of color inks to create black, or No to continue using the remaining black ink
for the document you are printing.
• Click Disable this feature to continue using the remaining black ink.
Note: If you disable this feature, it remains disabled until you install a new black ink cartridge.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Replacing the Maintenance Box
Make sure you have a new maintenance box before you begin.
Note: The WF-3720 does not include a user-replaceable maintenance box.
Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a
week. Keep the maintenance box away from direct sunlight.
1. Make sure the product is not printing.
2. Remove the new maintenance box from its package.
Caution: Do not touch the green chip on the maintenance box.
3. Press the tab on the maintenance box cover and remove it.
223
4. Grasp the maintenance box as shown and pull it out of its holder.
Note: Do not tilt the used maintenance box or take it apart.
Warning: If ink gets on your skin, wash it thoroughly with soap and water. If ink gets into your eyes,
flush them immediately with water. If ink gets into your mouth, spit it out and see a doctor right away.
Keep the maintenance box out of the reach of children and do not drink the ink.
5. Place the used maintenance box in the plastic bag that came with the new maintenance box. Seal
the bag and dispose of it carefully.
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6. Insert the new maintenance box into the holder and push it all the way in.
7. Press the tab on the maintenance box cover and reattach it.
Parent topic: Replacing Ink Cartridges and Maintenance Boxes
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
225
Adjusting Print Quality
If your print quality declines, you may need to run a utility to clean or align the print head.
If running these utilities does not solve the problem, you may need to replace the ink cartridges.
Print Head Maintenance
Aligning the Print Head Using the Product Control Panel
Cleaning the Paper Guide
Print Head Maintenance
If your printouts become too light, or you see dark or light bands across them, you may need to clean the
print head nozzles. Cleaning uses ink, so clean the nozzles only if print quality declines.
You can check for clogged nozzles before you clean them so you don’t clean them unnecessarily.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Print Head Nozzle Check
Print Head Cleaning
Parent topic: Adjusting Print Quality
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Print Head Nozzle Check
You can print a nozzle check pattern to check for clogged nozzles.
Checking the Nozzles Using the Product Control Panel
Checking the Nozzles Using a Computer Utility
Parent topic: Print Head Maintenance
Checking the Nozzles Using the Product Control Panel
You can check the print head nozzles using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
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3. Press the home button, if necessary.
4. Select Maintenance.
You see a screen like this:
5. Select Print Head Nozzle Check.
You see a screen like this:
6. Select Start.
The nozzle pattern prints.
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7. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
WF-4720/4730 Series
WF-3720 Series
Print head needs cleaning
WF-4720/4730 Series
WF-3720 Series
228
8. Do one of the following:
• If there are no gaps, select O.
• If there are gaps or the pattern is faint, select Xand continue.
9. Follow the instructions on the screen to clean the print head, check the nozzles, and repeat the
process as necessary.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, one
of the ink cartridges may be old or damaged and needs to be replaced.
Parent topic: Print Head Nozzle Check
Related concepts
Print Head Cleaning
Checking the Nozzles Using a Computer Utility
You can check the print head nozzles using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
2. Do one of the following:
•Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
•Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
3. Select Nozzle Check.
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You see a window like this:
4. Click Print.
5. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
WF-4720/4730 Series
230
WF-3720 Series
Print head needs cleaning
WF-4720/4730 Series
WF-3720 Series
6. If there are no gaps, click Finish.
If there are gaps or the pattern is faint, clean the print head.
Parent topic: Print Head Nozzle Check
Related concepts
Print Head Cleaning
231
Print Head Cleaning
If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the
print head.
Note: You cannot clean the print head if an ink cartridge is expended, and may not be able to clean it
when a cartridge is low. You must replace the cartridge first.
Cleaning the Print Head Using the Product Control Panel
Cleaning the Print Head Using a Computer Utility
Parent topic: Print Head Maintenance
Related concepts
Purchase Epson Ink Cartridges and Maintenance Box
Related tasks
Removing and Installing Ink Cartridges
Cleaning the Print Head Using the Product Control Panel
You can clean the print head using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Press the home button, if necessary.
4. Select Maintenance.
You see a screen like this:
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5. Select Print Head Cleaning.
You see a screen like this:
6. Select Start to clean the print head.
When the cleaning cycle is finished, you see a message on the screen.
Caution: Never turn off the product or open the front cover during a cleaning cycle or you may not
be able to print.
7. Select Check.
8. Select Print to confirm that the print head is clean.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve,
contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Loading Paper in the Cassette
Cleaning the Print Head Using a Computer Utility
You can clean the print head using a utility on your Windows or Mac computer.
1. Load a few sheets of plain paper in the product.
233
2. Do one of the following:
•Windows: Access the Windows Desktop and right-click the product icon in the Windows taskbar.
•Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax,Print &
Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select
Utility and select Open Printer Utility.
3. Select Head Cleaning.
You see a window like this:
4. Click Start to begin the cleaning cycle.
The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is
finished.
Caution: Never turn off the product during a cleaning cycle or you may damage it.
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5. When the cleaning cycle is finished, you can check to see if the nozzles are clean; click Print Nozzle
Check Pattern and click Print.
6. Check the printed pattern to see if there are gaps in the lines.
Print head is clean
WF-4720/4730 Series
WF-3720 Series
Print head needs cleaning
WF-4720/4730 Series
235
WF-3720 Series
• If there are no gaps, click Finish.
• If there are gaps or the pattern is faint, click Clean to clean the print head again.
If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without
printing or longer if printing. Then try cleaning the print head again. If quality still does not improve,
contact Epson.
Parent topic: Print Head Cleaning
Related tasks
Loading Paper in the Cassette
Aligning the Print Head Using the Product Control Panel
You can align the print head using the control panel on your product.
1. Make sure there are no errors on the LCD screen.
2. Load a few sheets of plain paper in the product.
3. Press the home button, if necessary.
4. Select Maintenance.
236
You see a screen like this:
5. Select Print Head Alignment .
6. Select one of the following options:
•Ruled Line Alignment if vertical lines in your printout are misaligned.
•Vertical Alignment if your printout is blurry.
•Horizontal Alignment if your printout contains horizontal banding.
7. Follow the on-screen instructions to print an alignment sheet.
Note: Do not cancel printing while you are printing head alignment patterns.
237
8. Check the printed patterns on the alignment sheet and select the following on the LCD screen,
depending on the alignment pattern you printed:
•Ruled Line Alignment: For patterns 1 and 2, select the number representing the pattern with the
least misaligned vertical line.
•Vertical Alignment: For patterns 1 through 4, select the number representing the pattern with the
least amount of separation or overlap.
•Horizontal Alignment: Select the number representing the pattern with the least amount of
separation or overlap.
9. Select Done.
Parent topic: Adjusting Print Quality
238
Related tasks
Loading Paper in the Cassette
Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1. If printouts are smeared or scuffed, load plain paper in the paper source that you want to clean in this
size: Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Select Settings.
3. Select Maintenance.
You see a screen like this:
4. Scroll down and select Paper Guide Cleaning.
5. Select the paper source you want to clean, if necessary.
6. Follow the on-screen instructions to clean the paper guide.
7. Repeat these steps as necessary until the paper comes out clean.
Note: If the paper is not clean after cleaning several times, try cleaning the other paper sources
(WF-4730 Series).
Parent topic: Adjusting Print Quality
239
Related tasks
Loading Paper in the Cassette
240
Cleaning and Transporting Your Product
See these sections if you need to clean or transport your product.
Cleaning Your Product
Transporting Your Product
Cleaning Your Product
To keep your product working at its best, you should clean it several times a year.
Caution: Do not use a hard brush, alcohol, or paint thinner to clean the product or you may damage it.
Do not use oil or other lubricants inside the product or let water get inside it.
1. Turn off the product.
2. Unplug the power cord.
3. Disconnect any connected cables.
4. Remove all the paper from the product.
241
5. Open the document cover.
242
6. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is
recommended) moistened with a little glass cleaner.
Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with
any force.
Note: If lines appear on the printout or in scanned images, carefully clean the scanner glass on the
left.
7. Close the document cover.
243
8. Open the ADF cover.
244
9. Use a soft, dry, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the
ADF.
10. Clean the outer case and control panel with a soft, dry cloth. Do not use liquid or chemical cleansers.
Parent topic: Cleaning and Transporting Your Product
Transporting Your Product
If you need to store your product or transport it a long distance, prepare it for transportation as described
here.
Caution: During transportation and storage, follow these guidelines:
• Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak.
• Leave the ink cartridges installed. Removing the cartridges can dry out the print head and may prevent
the product from printing.
• Do not carry the product by its control panel; this may damage the product.
245
Note: Before storing your product for a long period, replace low, expended, or expired ink to help
prevent the print head from drying out. Store your product in a cool, dry place.
1. Turn off the product.
2. Wait for the power light to go out, then unplug the power cable.
3. Disconnect any connected cables.
4. Remove all the paper from the product.
5. Close the output tray and paper support.
6. Remove any memory device inserted in the product.
7. Lift up the scanner unit and check to see if the print head is in the far right position (the home
position). If not, turn on the product, wait for the print head to move, then turn the product off again.
246
8. Secure the ink cartridge holder to the case with tape.
9. Lower the scanner unit.
10. Lower the control panel.
11. Place the product in its original packing materials, if possible, or use equivalent materials with
cushioning around the product.
Keep the product level during transportation. Be sure to remove the tape from the ink cartridge holder
before turning on your product. If print quality has declined when you print again, clean and align the
print head.
Parent topic: Cleaning and Transporting Your Product
Related concepts
Print Head Nozzle Check
Print Head Cleaning
247
Solving Problems
Check these sections for solutions to problems you may have using your product.
Product Status Messages
Running a Product Check
Resetting Control Panel Defaults
Solving Setup Problems
Solving Network Problems
Solving Copying Problems
Solving Paper Problems
Solving Problems Printing from a Computer
Solving Page Layout and Content Problems
Solving Print Quality Problems
Solving Scanning Problems
Solving Scanned Image Quality Problems
Solving Faxing Problems
Solving USB Device Problems
Uninstall Your Product Software
Where to Get Help
Product Status Messages
You can often diagnose problems with your product by checking the messages on its LCD screen.
Note: If the screen is dark, press the screen to wake the product from sleep mode.
LCD screen message Condition/solution
Printer Error. Turn on the printer
again. See your documentation for
more details
Turn the product off and then back on again. If the error persists,
check for and remove any jammed paper or protective materials
from the product. If the error still persists, contact Epson for
support.
Paper out in XX. Load paper and insert the cassette all the way.
You need to replace the following ink
cartridge(s)
Replace the indicated ink cartridges.
248
LCD screen message Condition/solution
Paper Configuration is disabled.
Some features may not be available.
For details, see your documentation.
AirPrint is not available when the Paper Setup Auto Display
setting is disabled. Change the Paper Setup Auto Display
setting to On.
No dial tone is detected. Make sure the phone cable is connected correctly and the
phone line works. If you connected the product to a PBX (Private
Branch Exchange) phone line or Terminal Adapter, change the
Line Type setting to PBX. If you still cannot send a fax, turn off
the Dial Tone Detection setting. (Turning off the Dial Tone
Detection setting may cause the product to drop the first digit of
a fax number.)
The combination of the IP address
and the subnet mask is invalid. See
your documentation for more details
There is a problem with the network connection to your product.
Set up your product on the network again.
To use cloud services, update the
root certificate from the Epson Web
Config utility
Access the Web Config utility and update the cloud service root
certificate.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
Make sure the printer port is correctly configured. In Windows,
make sure the port is set to a USBXXX setting for a USB
connection or EpsonNet Print Port for a network connection.
Check that the printer driver is
installed on the computer and that
the USB port settings for the printer
are correct.
Recovery mode An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
Parent topic: Solving Problems
Related tasks
Selecting the Line Type
Using AirPrint
Connecting a Telephone or Answering Machine
Checking for Software Updates
249
Related topics
Solving Paper Problems
Wi-Fi or Wired Networking
Running a Product Check
Running a product check helps you determine if your product is operating properly.
1. Disconnect any interface cables connected to your product.
2. Load plain paper in the product.
3. Press the home button, if necessary.
4. Select Maintenance.
You see a screen like this:
5. Select Print Head Nozzle Check.
250
You see a screen like this:
6. Select Start.
The nozzle pattern prints.
7. Do one of the following, depending on the results of the product check:
• If the page prints and the nozzle check pattern is complete, the product is operating properly. Any
operation problem you may have could be caused by your computer, cable, software, or selected
settings. Check the other solutions in this book or try uninstalling and reinstalling your printer
software.
• If the page prints but the nozzle check pattern has gaps, clean the print head.
• If the page does not print, the product may have a problem. Check the other solutions in this
manual. If they do not work, contact Epson.
Parent topic: Solving Problems
Related concepts
Print Head Cleaning
Uninstall Your Product Software
Related tasks
Aligning the Print Head Using the Product Control Panel
251
Resetting Control Panel Defaults
If you have a problem with settings on the product control panel, you can reset them to their factory
defaults. You can choose which settings to reset or reset them all.
1. Press the home button, if necessary.
2. Select Settings.
3. Scroll down and select Restore Default Settings.
You see a screen like this:
4. Select one of these options:
•Network Settings: Resets all network settings
•Copy Settings: Resets all settings for copying
•Scan Settings: Resets all settings for scanning
•Fax Settings: Resets all settings for faxing
•Clear All Data and Settings: Resets all control panel settings including the contacts list
You see a confirmation screen.
5. Select Yes to reset the selected settings. (Select No if you want to cancel the operation.)
Parent topic: Solving Problems
252
Solving Setup Problems
Check these sections if you have problems while setting up your product.
Product Does Not Turn On or Off
Noise After Ink Installation
Software Installation Problems
Parent topic: Solving Problems
Product Does Not Turn On or Off
If you cannot turn the product on or off, try these solutions:
• If you cannot turn on your product, make sure the power cord is securely connected and hold down
the power button a little longer.
• If you cannot turn off your product, hold down the power button a little longer. If you still cannot turn off
your product, unplug the power cord, plug the power cord back in, then turn your product on and off
again using the power button.
Parent topic: Solving Setup Problems
Noise After Ink Installation
If you hear noises from your product after installing ink, check the following:
• The first time you install the ink cartridges, the product must charge its print head. Wait until charging
finishes before you turn off the product, or it may charge improperly and use excess ink the next time
you turn it on.
• If the product's print head stops moving or making noise, and the charging process has not finished
after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still
in progress. If it is still in progress, contact Epson for help.
Parent topic: Solving Setup Problems
Software Installation Problems
If you have problems while installing your product software, try these solutions:
• Make sure your product is turned on and any necessary cables are securely connected at both ends. If
you still have problems installing software, disconnect the cable and carefully follow the instructions on
the Start Here sheet. Also make sure your system meets the requirements for your operating system.
• Close any other programs, including screen savers and virus protection software, and install your
product software again.
253
• In Windows, make sure your product is selected as the default printer and the correct port is shown in
the printer properties.
• If you see any error message or your software does not install correctly in Windows, you may not have
software installation privileges. Contact your system administrator.
Parent topic: Solving Setup Problems
Related concepts
Uninstall Your Product Software
Related references
Windows System Requirements
Mac System Requirements
Solving Network Problems
Check these solutions if you have problems setting up or using your product on a network.
Product Cannot Connect to a Wireless Router or Access Point
Network Software Cannot Find Product on a Network
Product Does Not Appear in Mac Printer Window
Cannot Print Over a Network
Cannot Scan Over a Network
Parent topic: Solving Problems
Product Cannot Connect to a Wireless Router or Access Point
If your product has trouble finding or connecting to a wireless router or access point, try these solutions:
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from
the product control panel within 2 minutes of pressing the WPS button on your router.
• Make sure to place your product within contact range of your 2.4 GHz router or access point. Avoid
placing your product near a microwave oven, 2.4 GHz cordless phone, or large metal object, such as a
filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
254
• Verify that your router or access point is operating correctly by connecting to it from your computer or
another device.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
• Check to see if access restrictions, such as MAC address filtering, are set on the router or access
point. If access restrictions are set, add your product's MAC address to your router's address list. To
obtain your product's MAC address, print a network status sheet. Then follow the instructions in your
router or access point documentation to add the address to the list.
• If your router or access point does not broadcast its network name (SSID), follow the instructions that
came with your product to enter your wireless network name manually.
• If your router or access point has security enabled, determine the kind of security it is using and any
required password or passphrase for connection. Then make sure to enter the exact WEP key or WPA
passphrase correctly.
• Check if your computer is restricting the available wireless channels. If so, verify that your wireless
access point is using one of the usable channels and change to a usable channel, if necessary.
• If you connected your product to a Windows computer using Wi-Fi Direct and it automatically selected
Access Point Mode, you may have trouble accessing a low-priority Internet connection. Check the
network connection or adapter settings in the Windows Control Panel and set the Internet metric
setting to 100 for your version of the Internet Protocol.
Parent topic: Solving Network Problems
Related tasks
Enabling Wi-Fi Direct Mode
Printing a Network Status Sheet
Selecting Wireless Network Settings from the Control Panel
Related topics
Wi-Fi or Wired Networking
Network Software Cannot Find Product on a Network
If EpsonNet Setup cannot find your product on a network, try these solutions:
• Make sure your product is turned on and connected to your network. Verify connection using your
product control panel.
• Check if your network name (SSID) contains non-ASCII characters. Your product cannot display non-
ASCII characters.
• Make sure your product is not connected to a guest network.
255
• If necessary, reinstall your product software and try running EpsonNet Setup again:
1. Reset your product's network settings to their factory defaults.
2. Windows only: uninstall your product software.
3. Initialize your router following the instructions in your router documentation.
Note: If you are reading these instructions online, you will lose your Internet connection when you
initialize your router, so note the next step before initializing it.
4. Download your product software from the Epson website using the instructions on the Start Here
sheet.
• If you have replaced your router, reinstall your product software to connect to the new router.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
Parent topic: Solving Network Problems
Related concepts
Uninstall Your Product Software
Related topics
Wi-Fi or Wired Networking
Product Does Not Appear in Mac Printer Window
If your product does not appear in the Mac printer window, try these solutions:
• Turn your product off, wait 30 seconds, then turn it back on again.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
• If you are connecting the product wirelessly via EpsonNet Setup and you do not see the Wi-Fi antenna
icon with connection bars on your LCD screen, make sure your product software was installed
correctly. If necessary, reinstall your software.
256
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for instructions.
Parent topic: Solving Network Problems
Related concepts
Uninstall Your Product Software
Cannot Print Over a Network
If you cannot print over a network, try these solutions:
• Make sure that your product is turned on.
• Make sure you install your product's network software as described in your product documentation.
• Print a network status sheet and verify that the network settings are correct. If the network status is
Disconnected, check any cable connections and turn your product off and then on again.
• If you are using TCP/IP, make sure the product's IP address is set correctly for your network. If your
network does not assign IP addresses using DHCP, set the IP address manually.
• Make sure your computer and product are both using the same wireless network.
• If network printing is slow, print a network status sheet and check the signal strength. If it is poor, place
your product closer to your router or access point. Avoid placing your product near a microwave oven,
2.4 GHz cordless phone, or large metal object, such as a filing cabinet.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
• Check if there are any paused print jobs.
• Make sure your printer is selected as the default printer.
• Check if the selected printer port is correct.
• Check to see if your wireless router or access point has an enabled Privacy Separator function that is
preventing printing from a device over the network. See your router or access point documentation for
instructions on disabling the Privacy Separator function.
• If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your
product's LCD screen is not lit, make sure you select one of the WPS options from the product control
panel within 2 minutes of pressing the WPS button on your router.
257
• Check your wired LAN router or access point to see if the LED for the port to which your product is
connected is on or flashing. If the link LED is off, try the following:
• Make sure the Ethernet cable is securely connected to your product and to your router, access
point, switch, or hub.
• Try connecting your product to a different port or a different router, access point, switch, or hub.
• Try connecting with a different Ethernet cable.
• Try printing to your product from another computer on the network.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. See your router documentation for instructions.
• If you are connecting the product via EpsonNet Setup and the Wi-Fi icon does not appear lit on the
LCD screen, make sure your product software was installed correctly. If necessary, reinstall your
software.
Parent topic: Solving Network Problems
Related concepts
Uninstall Your Product Software
Related tasks
Printing a Network Status Sheet
Related topics
Wi-Fi or Wired Networking
Cannot Scan Over a Network
If you cannot start Epson Scan 2 for scanning over a network, try these solutions:
• If you cannot scan from your product control panel, make sure you restarted your computer after
installing the product software. Make sure the Event Manager program is not being blocked by your
firewall or security software.
Note: If you are using a 5 GHz wireless router, set the router to operate in dual band (2.4 GHz and
5 GHz) mode. If your router uses a single network name (SSID) for both the 2.4 GHz and 5 GHz band,
give each band its own network name (SSID) instead, such as Home Network 2.4 GHz and Home
Network 5 GHz. See your router documentation or contact your internet service provider for
instructions.
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• If you are scanning a large original at a high resolution, a network communication error may occur. Try
scanning again at a lower resolution.
• If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few
seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try
restarting Epson Scan 2 again.
• Check the scanner setting and reset the connection if necessary using Epson Scan 2 Utility:
Windows 10: Click , select All apps, select EPSON, and select Epson Scan 2 Utility. Make sure
your product is selected. If necessary, select the Other tab and click Reset.
Windows 8.x: Navigate to the Apps screen, select EPSON, and select Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
Windows (other versions): Click or Start >All Programs or Programs >EPSON >Epson
Scan 2 >Epson Scan 2 Utility. Make sure your product is selected. If necessary, select the Other
tab and click Reset.
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure your product is selected. If necessary, select the Other tab and click Reset.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic: Solving Network Problems
Related tasks
Starting a Scan Using the Product Control Panel
Starting a Scan Using the Epson Scan 2 Icon
Starting a Scan from a Smart Device
Starting a Scan from a Scanning Program
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Originals Do Not Feed From the Automatic Document Feeder
Parent topic: Solving Problems
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Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: Solving Copying Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Product Makes Noise When It Sits for a While
Your product is performing routine maintenance. This is normal.
Parent topic: Solving Copying Problems
Originals Do Not Feed From the Automatic Document Feeder
If your originals do not feed when placed in the ADF, try these solutions:
• Make sure the ADF icon appears on the LCD screen. If not, reload the originals.
• Make sure the ADF icon appears on the Copy, Fax, or Scan screens on the LCD screen. If not, reload
the originals.
• Make sure the size, weight, and number of your originals are supported by the ADF.
• Make sure the originals are loaded correctly.
• Try cleaning the inside of the ADF.
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• Do not load originals above the arrow mark on the ADF edge guide.
Parent topic: Solving Copying Problems
Related references
Document Jams in the Automatic Document Feeder
ADF Original Document Specifications
Related tasks
Placing Originals in the Automatic Document Feeder
Cleaning Your Product
Solving Paper Problems
Check these sections if you have problems using paper with your product.
Paper Feeding Problems
Paper Jam Problems in the Cassette
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
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Paper Ejection Problems
Parent topic: Solving Problems
Paper Feeding Problems
If you have problems feeding paper, try these solutions:
• Make sure the paper cassette is inserted all the way in the printer.
• If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides.
Make sure the paper stack is not above the tab on the edge guides inside the cassette.
• If multiple pages feed at once, remove the paper, fan the edges to separate the sheets, and reload it.
• Do not load more than the recommended number of sheets.
• Make sure your paper meets the specifications for your product.
• If paper jams when you print on both sides of the paper, try loading fewer sheets.
• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
Paper Jam Problems in the Cassette
If paper has jammed in the cassette, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
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2. Pull out the paper cassette.
3. Carefully remove any paper jammed inside the product.
4. Carefully follow all paper loading instructions and reload the paper.
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5. Keep the cassette flat as you gently insert it.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Rear Cover
Document Jams in the Automatic Document Feeder
Related tasks
Loading Paper in the Cassette
Paper Jam Problems in the Rear Cover
If paper has jammed in the rear cover, follow the steps here to clear the jam.
1. Cancel the print job, if necessary.
2. Squeeze the tabs and open the rear cover.
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3. Carefully remove any jammed paper from inside the product.
4. Carefully remove any jammed paper from the duplexer.
5. Close the rear cover.
6. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Document Jams in the Automatic Document Feeder
Related tasks
Loading Paper in the Cassette
Document Jams in the Automatic Document Feeder
If you have problems with document jams in the automatic document feeder (ADF), follow the steps here
to clear the jam.
1. Cancel the print job, if necessary.
2. Remove your originals from the ADF.
3. Open the ADF cover.
265
4. Carefully remove any jammed pages from beneath the ADF.
5. Close the ADF cover, then raise the document cover.
6. Carefully remove any jammed pages.
7. Lower the document cover.
8. Raise the ADF input tray and carefully remove any jammed pages.
9. Lower the ADF input tray.
10. Reload your originals.
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Caution: Make sure you do not load the ADF beyond its capacity for your paper size. Also make sure
your originals are not bent, folded, or curled and do not have tape, staples, or other materials that
could obstruct the feeder.
11. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems in the Cassette
Paper Jam Problems in the Rear Cover
ADF Original Document Specifications
Related tasks
Placing Originals in the Automatic Document Feeder
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Cancelling Printing Using the Product
Loading Paper in the Cassette
Solving Problems Printing from a Computer
Check these sections if you have problems while printing from your computer.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Nothing Prints
267
Product Icon Does Not Appear in Windows Taskbar
Printing is Slow
Parent topic: Solving Problems
Nothing Prints
If you have sent a print job and nothing prints, try these solutions:
• Make sure your product is turned on.
• Make sure any interface cables are connected securely at both ends.
• If you connected your product to a USB hub, make sure it is a first-tier hub. If it still does not print,
connect your product directly to your computer instead of the hub.
• Make sure the printer status is not offline or pending.
• Run a product check to see if a test page prints. If the test page prints, check to see if your product
software is installed correctly.
• In Windows, make sure your product is selected as the default printer.
• In Windows, make sure the printer port setting matches the printer connection port.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• On a Mac, make sure the printer is not paused.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
Using AirPrint
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
•Windows 10: Right-click and select Control Panel >Hardware and Sound >Devices and
Printers.
•Windows 8.x: Navigate to the Apps screen and select Control Panel >Hardware and Sound >
Devices and Printers.
268
•Windows 7: Click and select Devices and Printers.
•Windows Vista: Click , select Control Panel, and click Printer under Hardware and Sound.
•Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select
Printers and Other Hardware, if necessary, and Printers and Faxes.)
2. Right-click your product name, select Printing Preferences, and select your product name again if
necessary.
3. Click the Maintenance tab.
4. Click the Extended Settings button.
5. Select Enable EPSON Status Monitor 3 and click OK.
6. Click the Monitoring Preferences button.
7. Click the checkbox for the option that adds the shortcut icon to the taskbar.
8. Click OK to close the open program windows.
Parent topic: Solving Problems Printing from a Computer
Printing is Slow
If printing becomes slow, try these solutions:
• Make sure your system meets the requirements for your operating system. If you are printing a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are using Windows 7, close the Devices and Printers window before you print.
• Make sure Quiet Mode is turned off.
• Clear space on your hard drive or run a defragmentation utility to free up existing space.
• Close any programs you are not using when you print.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If printing becomes slower after printing continuously for a long time, the product may have
automatically slowed down to protect the print mechanism from overheating or becoming damaged.
Let the product rest with the power on for 30 minutes, then try printing again.
• If you are printing over a wireless network, factors such as interference, network traffic, or weak signal
strength may affect your printing speed.
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For the fastest printing, select the following settings in your product software:
• Make sure the paper type setting matches the type of paper you loaded.
• Turn on any high speed settings in your product software.
• Select a lower print quality setting.
• Make sure the ink drying time has not been increased for double-sided printing.
•Windows: Click the Maintenance or Utility tab, select Extended Settings or Speed and Progress,
and select the following settings:
•Always Spool RAW Datatype
•Page Rendering Mode
•Print as Bitmap
Parent topic: Solving Problems Printing from a Computer
Related references
Paper or Media Type Settings - Printing Software
Windows System Requirements
Mac System Requirements
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Extended Settings - Windows
Solving Page Layout and Content Problems
Check these sections if you have problems with the layout or content of your printed pages.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
Inverted Image
Too Many Copies Print
Blank Pages Print
Incorrect Margins on Printout
Incorrect Characters Print
Incorrect Image Size or Position
270
Slanted Printout
Parent topic: Solving Problems
Inverted Image
If your printed image is inverted unexpectedly, try these solutions:
• Turn off any mirror or inversion settings in your printing application.
• Turn off the Mirror Image,Flip horizontally, or Reverse page orientation settings in your printer
software. (This option has different names, depending on your operating system version.)
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Mac
Selecting Additional Layout and Print Options - Windows
Too Many Copies Print
Make sure that the Copies setting in your printing program or printer software is not set for multiple
copies.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Blank Pages Print
If blank pages print unexpectedly, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• If a blank page exists in a document you are printing and you want to skip printing it, select the Skip
Blank Page setting in your printer software, if available.
• Run a print head nozzle check to see if any of the nozzles are clogged. Then clean the print head, if
necessary.
• Make sure your product is selected as the printer in your printing program.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
271
Selecting Extended Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Incorrect Margins on Printout
If your printed page has incorrect margins, try these solutions:
• Make sure you selected the correct paper size settings in your printing program and printer software.
• Make sure you selected the correct margins for your paper size in your printing program.
• Make sure your paper is positioned correctly for feeding into the printer.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Incorrect Characters Print
If incorrect characters appear in your prints, try these solutions before reprinting:
• Make sure any cables are securely connected at both ends.
• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• If your product is connected to a USB hub, connect it directly to your computer instead.
• If your computer entered sleep mode the last time you printed, the next print job after your computer
exits sleep mode may contain garbled characters. Print your document again.
Parent topic: Solving Page Layout and Content Problems
Incorrect Image Size or Position
If your printed image is the wrong size or in the wrong position, try these solutions:
• Make sure you selected the correct paper size and layout settings in your printing program and printer
software.
• Make sure you selected the correct paper size on the control panel.
• Make sure your paper is positioned correctly for feeding into the printer.
272
• Clean the scanner glass and document cover.
• If the edges of a copy are cropped, slightly move the original away from the edges of the scanner
glass.
You can use the preview option in your printer software to check your margins before you print.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Selecting Page Setup Settings - Mac
Cleaning Your Product
Slanted Printout
If your printouts are slanted, try these solutions:
• Slide the edge guides against the edges of the paper.
• Select a higher print quality setting in your printer software.
• Turn off any high speed settings in your product software.
• Align the print head.
• Make sure the product is not printing while tilted or at an angle.
Parent topic: Solving Page Layout and Content Problems
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Loading Paper in the Cassette
Solving Print Quality Problems
Check these sections if your printouts have problems with print quality, but your image looks fine on your
computer screen.
Note: When printing using AirPrint, the available print settings are different from those covered in this
manual. See the Apple website for details.
273
White or Dark Lines in Printout
Blurry or Smeared Printout
Faint Printout or Printout Has Gaps
Grainy Printout
Incorrect Colors
Parent topic: Solving Problems
White or Dark Lines in Printout
If you notice white or dark lines in your prints (also called banding), try these solutions before you reprint:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• Turn off any high speed settings in your product software.
• Align the print head.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Additional Layout and Print Options - Windows
Selecting Printing Preferences - Mac
Loading Paper in the Cassette
Related topics
Replacing Ink Cartridges and Maintenance Boxes
274
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• Make sure you loaded the printable side of the paper correctly for your product.
• If you are printing on thick paper or envelopes, turn on the Thick Paper setting from the control panel
or select Thick Paper and Envelopes in the Extended Settings of the printer software. (Turning this
setting on will decrease print speed.)
• Remove each sheet from the output tray as it is printed.
• Avoid handling printouts on glossy paper right after printing to allow the ink to set.
• Turn off any high speed settings in your product software.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Make sure the ink has dried before reloading the paper to print on the other side.
• If printed copies are smeared, lower the copy density setting on the product control panel.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Clean the paper path.
Note: Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that
extends beyond the base of the product in all directions.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Cleaning
Related references
Paper Specifications
275
Available Epson Papers
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Double-sided Printing Settings - Windows
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Faint Printout or Printout Has Gaps
If your printouts are faint or have gaps, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Clean the paper path.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Paper or Media Type Settings - Printing Software
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Loading Paper in the Cassette
Cleaning the Paper Guide
Related topics
Replacing Ink Cartridges and Maintenance Boxes
276
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
Note: Images from the Internet may be low resolution and not result in a high quality printout.
• If you enlarged the image size in an image-editing program, you need to increase the image resolution
setting to retain a high image quality. Increase the image resolution by the same amount you increase
the image size. For example, if the image resolution is 300 dpi (dots per inch) and you will double the
image size for printing, change the resolution setting to 600 dpi.
Note: Higher resolution settings result in larger file sizes, which take longer to process and print.
Consider the limitations of your computer system when selecting a resolution, and select the lowest
possible resolution that produces acceptable quality to keep file sizes manageable.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Aligning the Print Head Using the Product Control Panel
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Selecting Basic Print Settings - Mac
Selecting Printing Preferences - Mac
Loading Paper in the Cassette
277
Incorrect Colors
If your printouts have incorrect colors, try these solutions:
• Make sure the paper type setting matches the paper you loaded.
• Make sure the Black/Grayscale or Grayscale setting is not selected in your printer software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• The ink cartridges may be old or low on ink, and you may need to replace them.
• After you print, the colors in your printout need time to set as the ink dries. During this time, the colors
may look different than you expect. To speed up drying time, do not stack your printouts on top of each
other.
• Your printed colors can never exactly match your on-screen colors. However, you can use a color
management system to get as close as possible. Try using the color management options in your
printer software.
• For best results, use genuine Epson ink and paper.
Parent topic: Solving Print Quality Problems
Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related references
Available Epson Papers
Related tasks
Selecting Basic Print Settings - Mac
Managing Color - Mac
Selecting Basic Print Settings - Windows
Selecting Additional Layout and Print Options - Windows
Related topics
Replacing Ink Cartridges and Maintenance Boxes
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanning Software Does Not Operate Correctly
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Cannot Start Epson Scan 2
Scanning is Slow
Parent topic: Solving Problems
Scanning Software Does Not Operate Correctly
If your scanning software does not operate correctly, try these solutions:
• Make sure your computer has adequate memory and meets the system requirements for your
operating system.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart your scanning software.
• If you upgraded your operating system but did not reinstall your scanning software, try reinstalling it.
• In Windows, make sure your product is listed as a valid device.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Cannot Start Epson Scan 2
If you cannot start Epson Scan 2, try these solutions:
• Make sure your product is turned on and any interface cables are securely connected at both ends.
• Make sure Epson Scan 2 is selected as your scanning program.
• Make sure your computer is not running in a power-saving mode, such as sleep or standby. If so,
wake your system and restart Epson Scan 2.
• Check the connection setting and test the connection using Epson Scan 2 Utility:
Windows 10: Click and select All apps. Select EPSON, then select Epson Scan 2 Utility. Make
sure the correct product is selected. If necessary, select the Other tab and click Reset.
Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility. Make sure the correct
product is selected. If necessary, select the Other tab and click Reset.
Windows (other versions): Click or Start >All Programs or Programs >EPSON >Epson Scan
2>Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other
tab and click Reset.
279
Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make
sure the correct product is selected. If necessary, select the Other tab and click Reset.
• Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions
and install one version.
• If you upgraded your operating system but did not reinstall Epson Scan 2, try reinstalling it.
Parent topic: Solving Scanning Problems
Related concepts
Uninstall Your Product Software
Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• In Epson Scan 2, turn off Quiet Mode on the Scan tab.
• If you are scanning over a wireless network, factors such as interference, network traffic, or weak
signal strength may affect your scanning speed.
Parent topic: Solving Scanning Problems
Related topics
Wi-Fi or Wired Networking
Solving Scanned Image Quality Problems
Check these sections if a scanned image on your computer screen has a quality problem.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in an Image Appear Crooked
Image is Distorted or Blurry
Image Colors are Patchy at the Edges
Image is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in an Image
280
Scanned Image Colors Do Not Match Original Colors
Scanned Image Edges are Cropped
Parent topic: Solving Problems
Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If you are scanning using the Epson Scan 2 Black & White setting, adjust the Threshold setting and
scan again.
Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Advanced Settings Tab
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, clean the scanner glass with a soft, dry, lint-free
cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not
recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked
If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
If you are scanning from the ADF, try cleaning the ADF and scan again.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Originals on the Product
281
Image is Distorted or Blurry
If a scanned image appears distorted or blurry, try these solutions:
• Make sure your original is not wrinkled or warped. This may prevent the original from laying flat on the
scanner glass.
• Do not move your original or your product during scanning.
• Your product will not operate properly while tilted at an angle. Place your product on a flat, stable
surface that extends beyond its base in all directions.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
• Increase the Resolution setting.
• If the Image Type setting is Black & White, adjust the Threshold setting.
• Select the Unsharp Mask setting.
• If the Image Type setting is Black & White, select Text Enhancement. If the Image Type setting is
Color or Grayscale, change the Text Enhancement setting to High.
Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Image Colors are Patchy at the Edges
If you are scanning a thick or warped original, cover its edges with paper to block external light as you
scan it.
Parent topic: Solving Scanned Image Quality Problems
Image is Too Dark
If your scanned image is too dark, try these solutions:
• Select the Advanced Settings tab in Epson Scan 2 and adjust the Brightness setting.
• Check the brightness and contrast settings of your computer monitor.
Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
282
Back of Original Image Appears in Scanned Image
If an image from the back of a thin original appears in your scanned image, try these solutions:
• Place a piece of black paper on the back of the original and scan it again.
• Adjust these Epson Scan 2 settings (if available) and try scanning again:
• Select the Advanced Settings tab and adjust the Brightness setting.
• Select Text Enhancement.
Parent topic: Solving Scanned Image Quality Problems
Ripple Patterns Appear in an Image
You may see a ripple pattern (called a moiré) in scanned images of printed documents. This is caused
by interference from differing pitches in the scanner's screen and your original's halftone screen. To
reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again:
• Select the Descreening setting.
• Select a lower Resolution setting.
Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Scanned Image Colors Do Not Match Original Colors
Printed colors can never exactly match the colors on your computer monitor because printers and
monitors use different color systems: monitors use RGB (red, green, and blue) and printers typically use
CMYK (cyan, magenta, yellow, and black).
Check the color matching and color management capabilities of your computer, display adapter, and the
software you are using to see if they are affecting the palette of colors you see on your screen.
To adjust the colors in your scanned image, adjust these Epson Scan 2 settings (if available) and try
scanning again:
• If the Image Type setting is Color or Grayscale, adjust the Contrast setting.
• If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.
Parent topic: Solving Scanned Image Quality Problems
283
Related references
Additional Scanning Settings - Main Settings Tab
Additional Scanning Settings - Advanced Settings Tab
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
Parent topic: Solving Scanned Image Quality Problems
Related topics
Placing Originals on the Product
Solving Faxing Problems
Check these solutions if you have problems faxing with your product.
Cannot Send or Receive Faxes
Cannot Receive Faxes with a Telephone Connected to Your Product
Fax Memory Full Error Appears
Sent Fax Quality is Poor
Sent Fax is Received in an Incorrect Size
Received Fax Quality is Poor
Received Fax is Not Printed
Parent topic: Solving Problems
Cannot Send or Receive Faxes
If you cannot send or receive faxes, try these solutions:
• If you are faxing from a computer, use the Epson FAX Utility to send your fax.
• Make sure the recipient's fax machine is turned on and working.
• Make sure paper is loaded correctly in your product.
• Make sure you have set up your header information and have not blocked your caller ID. Otherwise,
your faxes might be rejected by the recipient's fax machine.
• Make sure Receive Mode is set to Auto so you can receive faxes automatically.
• Check that the cable connecting your telephone wall jack to your product's LINE port is secure.
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• Print a fax connection report using your product control panel or fax software to help diagnose the
problem.
• Verify that the telephone wall jack works by connecting a phone to it and testing it.
• If there is no dial tone and you connected the product to a PBX (Private Branch Exchange) phone line
or Terminal Adapter, change the Line Type setting to PBX. If you still cannot send a fax, turn off the
turn off the product's dial tone detection setting. (Turning off the dial tone setting may cause the
product to drop the first digit of a fax number.)
• If you connected your product to a DSL phone line, you must connect a DSL filter to the phone jack to
enable faxing over the line. Contact your DSL provider for the necessary filter.
• Make sure you installed the FAX driver for your product and that it is not paused.
• Try lowering your product's fax speed setting.
• Make sure the error correction mode (ECM) setting is turned on if you are trying to send or receive a
color fax.
• If your telephone line uses call waiting and you have trouble receiving faxes, turn off call waiting to
prevent disruption of incoming faxes.
• If you have subscribed to a call forwarding service, the product may not be able to receive faxes.
Contact your service provider for assistance.
Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that
fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax
transmission will work when using VoIP.
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received
by your voice mail service.
Parent topic: Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
Selecting the Line Type
Selecting Advanced Fax Settings
Receiving Faxes Automatically
Printing Fax Reports
Viewing a Fax on the LCD Screen (Using the Inbox)
Loading Paper in the Cassette
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Cannot Receive Faxes with a Telephone Connected to Your Product
If you cannot receive faxes when a telephone is connected to your product, try these solutions:
• Make sure your telephone is connected to your product's EXT port.
• Make sure the Receive Mode is set to Manual.
Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a
connection has been made before you hang up.
Parent topic: Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
Fax Memory Full Error Appears
If you see an error message telling you that the product's fax memory is full, try these solutions:
• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you
have already read.
Note: Your product can store up to 100 faxes before its inbox is full.
• If you set the product to save received faxes on a computer, turn on the selected computer. Once the
faxes are saved on the computer, they are deleted from the product's memory.
• If you set the product to save received faxes on a USB device, connect the selected USB device
containing the save fax folder to the product. Once the faxes are saved on the USB device, they are
deleted from the product's memory.
Note: Make sure the USB device has enough available memory and is not write protected.
• If the memory is full, try sending a monochrome fax using the Direct Send feature or sending your
faxes in smaller batches.
• If the product cannot print a received fax due to a product error, such as a paper jam, the memory full
error may appear. Clear any product errors, then ask the sender to resend the fax.
Parent topic: Solving Faxing Problems
286
Related references
Fax Sending Options
Related tasks
Viewing a Fax on the LCD Screen (Using the Inbox)
Saving Faxes to a USB Memory Device
Selecting Received Fax Options Using the Fax Utility - Windows
Sent Fax Quality is Poor
If the sent fax quality is poor, try these solutions:
• Clean the scanner glass.
• Clean the ADF.
• Try changing the resolution setting on the control panel.
• Try adjusting the density setting on the control panel.
• Try changing the original type setting on the control panel.
• If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send
feature.
Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the
product may automatically lower the resolution.
• Try enabling the error correction mode (ECM) setting.
Parent topic: Solving Faxing Problems
Related references
Fax Sending Options
Basic Settings - Fax
Related tasks
Cleaning Your Product
Sent Fax is Received in an Incorrect Size
If your recipient receives a fax in an incorrect size, try these solutions:
• If you are sending a fax using the scanner glass, make sure your original is placed correctly on the
scanner glass and that the correct paper size is selected on the control panel.
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• Clean the scanner glass and document cover.
Parent topic: Solving Faxing Problems
Related tasks
Cleaning Your Product
Related topics
Placing Originals on the Product
Received Fax Quality is Poor
If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic: Solving Faxing Problems
Related references
Basic Settings - Fax
Received Fax is Not Printed
If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
Parent topic: Solving Faxing Problems
Related tasks
Viewing a Fax on the LCD Screen (Using the Inbox)
Saving Faxes to a USB Memory Device
Selecting Received Fax Options Using the Fax Utility - Windows
Solving USB Device Problems
Check these solutions if you have problems using USB devices with your product.
288
Cannot View or Print from a USB Device
Cannot Save Files on a USB Device
Cannot Transfer Files To or From a USB Device
Parent topic: Solving Problems
Cannot View or Print from a USB Device
If you cannot view or print photos or documents from a USB device connected to your product, try these
solutions:
• Make sure memory devices are enabled on the product.
• Make sure your device is compatible with the product.
• Make sure the files on your device are in the correct format.
• If you see an exclamation point on the photo selection screen, the image file format is not supported.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
USB Device Photo File Specifications
Related tasks
Setting Up File Sharing for File Transfers from Your Computer
Related topics
Viewing and Printing from the LCD Screen
Cannot Save Files on a USB Device
If you cannot save files on a USB device connected to your product, try these solutions:
• To save faxes on a USB device, create a folder in the Fax Output settings on the product control
panel.
• Make sure the device is not write-protected.
• Make sure the device has enough available space.
• Make sure memory devices are enabled on your product.
• Make sure the device is compatible with the product.
Parent topic: Solving USB Device Problems
289
Related references
External USB Device Specifications
Related tasks
Saving Faxes to a USB Memory Device
Selecting Received Fax Options Using the Fax Utility - Windows
Setting Up File Sharing for File Transfers from Your Computer
Cannot Transfer Files To or From a USB Device
If you have problems transferring files to or from a USB device connected to your product, try these
solutions:
• Make sure your device is compatible with the product.
• Make sure your product is securely connected to your computer.
• Make sure that the file sharing setting for your product is set correctly.
Parent topic: Solving USB Device Problems
Related references
External USB Device Specifications
Related topics
Transferring Files on a USB Device
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
Uninstalling Product Software - Windows
Uninstalling Product Software - Mac
Parent topic: Solving Problems
Uninstalling Product Software - Windows
You can uninstall and then re-install your product software to solve certain problems.
1. Turn off the product.
2. Disconnect any interface cables.
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3. Do one of the following:
•Windows 10: Right click and select Control Panel >Programs >Programs and Features.
Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
•Windows 8.x: Navigate to the Apps screen and select Control Panel >Programs >Programs
and Features. Select the uninstall option for your Epson product, then select Uninstall/Change.
Note: If you see a User Account Control window, click Yes or Continue.
Select your product again, if necessary, then select OK, and click Yes to confirm the
uninstallation.
•Windows (other versions): Click or Start, and select All Programs or Programs. Select
EPSON, select your product, then click EPSON Printer Software Uninstall.
Note: If you see a User Account Control window, click Yes or Continue.
In the next window, select your product and click OK. Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions:
•Windows 10: Select Epson Event Manager and click Uninstall.
•Windows 8.x: Select Epson Event Manager and click Uninstall.
•Windows 7/Windows Vista: Open the Windows Control Panel utility. Select Programs and
Features. (In Classic view, select Programs and click Uninstall a program.) Select Epson
Event Manager and click Uninstall/Change.
•Windows XP: Open the Windows Control Panel utility. Double-click Add or Remove Programs.
Select Epson Event Manager and click Change/Remove.
5. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
•Windows 10: Select Epson Scan and click Uninstall.
•Windows 8.x/Windows 7/Windows Vista: Select Epson Scan and click Uninstall/Change.
•Windows XP: Select Epson Scan and click Change/Remove.
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6. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
1. To download the Uninstaller utility, visit epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product.
2. Click Downloads.
3. Select your operating system, click Utilities, locate the Uninstaller utility, and click Download.
4. Run the file you downloaded.
5. Double-click the Uninstaller icon.
6. In the Epson Uninstaller screen, select the checkbox for each software program you want to
uninstall.
7. Click Uninstall.
8. Follow the on-screen instructions to uninstall the software.
9. Reinstall your product software.
Note: If you uninstall the printer driver and your product name remains in the Print & Fax,Print & Scan,
or Printers & Scanners window, select your product name and click the –(remove) icon to remove it.
Parent topic: Uninstall Your Product Software
Where to Get Help
If you need to contact Epson for technical support services, use the following support options.
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Internet Support
Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or
epson.com.jm/support (Caribbean) and select your product for solutions to common problems. You can
download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your
questions.
Speak to a Support Representative
Before you call Epson for support, please have the following information ready:
• Product name
• Product serial number (located on a label on the product)
• Proof of purchase (such as a store receipt) and date of purchase
• Computer configuration
• Description of the problem
Then call:
• U.S.: (562) 276-4382, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific
Time, Saturday
• Canada: (905) 709-3839, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM,
Pacific Time, Saturday
Days and hours of support are subject to change without notice. Toll or long distance charges may
apply.
Purchase Supplies and Accessories
You can purchase genuine Epson ink and paper at epson.com (U.S. sales) or epson.ca (Canadian
sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call
800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada.
Parent topic: Solving Problems
293
Technical Specifications
These sections list the technical specifications for your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this
site (Canada) for information on how to return your Epson products for proper disposal.
Windows System Requirements
Mac System Requirements
Paper Specifications
Printable Area Specifications
Scanning Specifications
Fax Specifications
Ink Cartridge Specifications
Dimension Specifications
Electrical Specifications
Environmental Specifications
Interface Specifications
External USB Device Specifications
Network Interface Specifications
Safety and Approvals Specifications
Windows System Requirements
To use your product and its software, your computer should use one of these Microsoft operating
systems:
• Windows 10
• Windows 8.x
• Windows 7
• Windows Vista
• Windows XP Professional x64 Edition
• Windows XP SP3
• Windows Server 2012R2
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• Windows Server 2012
• Windows Server 2008R2
• Windows Server 2008
• Windows Server 2003R2
• Windows Server 2003
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select
your product, and select Downloads.
Parent topic: Technical Specifications
Mac System Requirements
To use your product and its software, your Mac should use one of these operating systems:
• macOS 10.12.x
• OS X 10.11.x
• OS X 10.10.x
• OS X 10.9.x
• OS X 10.8.x
• OS X 10.7.x
• OS X 10.6.8
Note: For the latest product software available for your operating system, visit the Epson support site at
epson.com/support (U.S.), epson.ca/support (Canada), or epson.com.jm/support (Caribbean), select
your product, and select Downloads.
Parent topic: Technical Specifications
Paper Specifications
Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at
any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a
sample of paper stock before purchasing large quantities or printing large jobs.
295
Single-sheets
Size A4 (8.3 × 11.7 inches [210 × 297 mm])
A6 (4.1 × 5.8 inches [105 × 148 mm])
Letter (8.5 × 11 inches [216 × 279 mm])
Legal (8.5 × 14 inches [216 × 356 mm])
4 × 6 inches (102 × 152 mm)
5 × 7 inches (127 × 178 mm)
8 × 10 inches (203 × 254 mm)
3.5 × 5 inches (89 × 127 mm)
16:9 wide (4 × 7.1 inches [102 × 181 mm])
Half Letter (5.5 × 8.5 inches [140 × 216 mm])
Paper types Plain paper and paper distributed by Epson
Weight 17 lb (64 g/m2) to 24 lb (90 g/m2)
Envelopes
Size No. 10 (4.1 × 9.5 inches [105 × 241 mm])
Weight 20 lb (75 g/m2) to 24 lb (90 g/m2)
Parent topic: Technical Specifications
Printable Area Specifications
Note: When printing borderless, quality may decline in the expanded printable area.
296
Single sheets
1 Top and sides: 0.12 inch (3 mm)
2 Reduced print quality area/top: 1.85 inch (47 mm)
3 Reduced print quality area/bottom: 1.77 inch (45 mm)
Borderless
1 Reduced print quality area/top: 1.97 inch (50 mm)
2 Reduced print quality area/bottom: 1.89 inch (48 mm)
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Envelopes
1 Sides: 0.12 inch (3 mm)
2 Top/bottom: 0.20 inch (5 mm)
3 Reduced print quality area/right: 0.71 inch (18 mm)
4 Reduced print quality area/left: 1.85 inch (47 mm)
Parent topic: Technical Specifications
Scanning Specifications
Scanner type Flatbed, color
Photoelectric device CIS
Effective pixels 10200 × 14040 pixels at 1200 dpi
Document size Maximum: 8.5 × 11.7 inches (216 × 297 mm)
Scanner glass: US letter or A4
Scanning resolution 1200 dpi (main scan)
2400 dpi (sub scan)
Output resolution 50 to 9600 dpi in 1 dpi increments
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Color depth Color:
48 bits per pixel internal (16 bits per pixel per color internal)
24 bits per pixel external (8 bits per pixel per color external)
Grayscale:
16 bits per pixel internal
8 bits per pixel external
Black and white:
16 bits per pixel internal
1 bit per pixel external
Light source LED
Parent topic: Technical Specifications
Fax Specifications
Fax type Black-and-white and color fax capability (ITU-T Super Group 3)
Supported lines Standard analog (household) telephone lines
PBX (Private Branch Exchange) telephone systems
Speed Up to 33.6 kbps
Resolution Monochrome:
Standard: 203 pixels per inch × 98 lines per inch
Fine: 203 pixels per inch × 196 lines per inch
Super Fine: 203 pixels per inch × 392 lines per inch
Ultra Fine: 406 pixels per inch × 392 lines per inch
Photo: 203 pixels per inch × 196 lines per inch
Color:
200 × 200 dpi
Page memory Up to 180 pages (ITU-T No. 1 chart in monochrome draft mode)
299
Redial 2 times (with 1 minute intervals); specifications may differ by country
or region
Interface RJ-11 Phone Line
RJ-11 Telephone set connection
Parent topic: Technical Specifications
Ink Cartridge Specifications
Note: This product uses only genuine Epson-brand cartridges. Other brands of ink cartridges and ink
supplies are not compatible and, even if described as compatible, may not function properly.
The cartridges included with the printer are designed for printer setup and not for resale. After some ink
is used for charging, the rest is available for printing. Yields vary considerably based on images printed,
print settings, paper type, frequency of use, and temperature. For print quality, a variable amount of ink
remains in the cartridge after the "replace cartridge" indicator comes on.
Color Cyan, Magenta, Yellow, Black
Cartridge life Opened package: 6 months
Unopened package: do not use if the date on the package has
expired
Temperature Storage: –22 to 104 °F (–30 to 40 °C)
1 month at 104 °F (40 °C)
Ink freezes at 3.2 °F (–16 °C)
Ink thaws and is usable after 3 hours at 77 °F (25 °C)
Note: For best printing results, use up a cartridge within 6 months of opening the package.
Parent topic: Technical Specifications
Related references
Ink Cartridge and Maintenance Box Part Numbers
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Dimension Specifications
Height WF-3720/WF-4720 Series:
Stored: 9.8 inches (249 mm)
Printing: 9.8 inches (249 mm)
WF-4730 Series:
Stored: 12.8 inches (324 mm)
Printing: 12.8 inches (324 mm)
Width WF-3720/WF-4720/WF-4730 Series:
Stored: 16.7 inches (425 mm)
Printing: 16.7 inches (425 mm)
Depth WF-3720/WF-4720 Series:
Stored: 14.9 inches (378 mm)
Printing: 14.9 inches (378 mm)
WF-4730 Series:
Stored: 15.3 inches (388 mm)
Printing: 19.8 inches (503 mm)
Weight
(without ink cartridges and power
cord)
WF-3720 Series:
19.0 lb (8.6 kg)
WF-4720 Series:
20.1 lb (9.1 kg) Series
WF-4730 Series:
24.5 lb (11.1 kg)
Parent topic: Technical Specifications
Electrical Specifications
Power supply voltage 100 to 240 V
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Rated frequency range 50 to 60 Hz
Rated current WF-3720 Series:
0.5 to 0.3 A
WF-4720 Series:
0.6 to 0.4 A
WF-4730 Series:
0.6 to 0.4 A
Power consumption WF-3720 Series:
Standalone copying: Approximately 15 W (ISO/IEC24712)
Ready mode: Approximately 6.3 W
Sleep mode: Approximately 1.2 W
Power off mode: Approximately 0.2 W
WF-4720 Series:
Standalone copying: Approximately 15 W (ISO/IEC24712)
Ready mode: Approximately 6.1 W
Sleep mode: Approximately 1.2 W
Power off mode: Approximately 0.2 W
WF-4730 Series:
Standalone copying: Approximately 15 W (ISO/IEC24712)
Ready mode: Approximately 6.6 W
Sleep mode: Approximately 1.2 W
Power off mode: Approximately 0.2 W
Parent topic: Technical Specifications
302
Environmental Specifications
Temperature Operating: 50 to 95 °F (10 to 35 °C)
Storage: –4 to 104 °F (–20 to 40 °C)
1 month at 104 °F (40 °C)
Humidity
(without condensation)
Operating: 20 to 80% RH
Storage: 5 to 85% RH
Parent topic: Technical Specifications
Interface Specifications
Interface type Hi-Speed USB for computer
Hi-Speed USB (for external USB device)
Note: Epson cannot guarantee the operation of externally connected devices.
Parent topic: Technical Specifications
Related references
USB Device Photo File Specifications
External USB Device Specifications
Do not use devices with the following requirements:
• Dedicated driver
• Security settings (such as passwords, encryption, etc.)
• Built-in USB hub
Note: Use only external storage devices with independent AC power sources. External storage devices
that are powered via USB are not recommended. Epson cannot guarantee the operation of externally
connected devices.
Magneto-optical drive 1.3GB
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Hard disk drives and USB
flash drives
2TB
Formatted in FAT, FAT32, or exFAT.
Parent topic: Technical Specifications
Network Interface Specifications
Wi-Fi
Standards IEEE 802.11 b/g/n; complies with either IEEE 802.11 b/g or IEEE
802.11 b/g/n, depending on purchase location
Security WPA-PSK (AES); complies with WPA2 with support for WPA/WPA2
Personal
WEP (64/128 bit)
Frequency range 2.4 GHz
Maximum Radio-Frequency
Power Transmitted
19.8 dBm (EIRP)
Coordination modes Infrastructure mode
Wi-Fi Direct (Simple AP); not supported for IEEE 802.11b
Ethernet
Standard IEEE802.3i/u (10BASE-T); use a category 5e or higher STP
(Shielded twisted pair) cable to prevent risk of radio interference
IEEE802.3u (100BASE-TX)
IEEE802.3az (Energy Efficient Ethernet); the connected device
should be IEEE802.3az compliant
Communication mode Auto, 10Mbps Full duplex, 10Mbps Half duplex, 100Mbps Full
duplex, 100Mbps Half duplex
Connector RJ-45
Security Protocol
SSL/TLS
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HTTPS Server/Client, IPPS
SMTPS (STARTTLS, SSL/TLS)
Parent topic: Technical Specifications
Safety and Approvals Specifications
United States Safety: UL60950-1
EMC: FCC part 15 Subpart B class B
Canada Safety: CAN/CSA C22.2 No. 60950-1
EMC: CAN/CSA-CEI/IEC CISPR 22 Class B
This equipment contains the following wireless module:
• Manufacturer: Askey Computer Corporation.
• Type: WLU6320-D69 (RoHS)
This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept
responsibility for any failure to satisfy the protection requirements resulting from a non-recommended
modification of the product. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation of the device.
To prevent radio interference to the licensed service, this device is intended to be operated indoors and
away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed
outdoors is subject to licensing.
This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment
and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102
of the IC radio frequency (RF) Exposure rules. This equipment should be installed and operated so that
the radiator is kept at least 7.9 inches (20 cm) or more away from a person's body (excluding extremities:
hands, wrists, feet and ankles).
Parent topic: Technical Specifications
305
Notices
Check these sections for important notices about your product.
Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this
site (Canada) for information on how to return your Epson products for proper disposal.
Important Safety Instructions
FCC Compliance Statement
Binding Arbitration and Class Waiver
Trademarks
Copyright Notice
Important Safety Instructions
Before using your Epson product, read and follow these safety instructions.
General Product Safety Instructions
Ink Cartridge Safety Instructions
LCD Screen Safety Instructions
Wireless Connection Safety Instructions
Telephone Equipment Safety Instructions
Parent topic: Notices
General Product Safety Instructions
• Be sure to follow all warnings and instructions marked on the product.
• Use only the type of power source indicated on the product's label.
• Use only the power cord that comes with the product. Use of another cord may cause fires or shock.
Do not use the cord with any other equipment.
• Place the product near a wall outlet where the plug can be easily unplugged.
• Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system
that regularly switches on and off, or on an outlet controlled by a wall switch or timer.
• Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying,
crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over.
Be careful to keep the cord straight at each end.
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• If you use an extension cord with the product, make sure the total ampere rating of the devices
plugged into the extension cord does not exceed the cord's ampere rating. Also, make sure the total
ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet's ampere
rating.
• Always turn off the product using the power button, and wait until the power light stops flashing before
unplugging the product or cutting off power to the electrical outlet.
• If you will not be using the product for a long period, unplug the power cord from the electrical outlet.
• Place the product on a flat, stable surface that extends beyond its base in all directions. It will not
operate properly if it is tilted or at an angle.
• Allow space behind the product for the cables, and space above the product so that you can fully raise
the document cover.
• Leave enough space in front of the product for the paper to be fully ejected.
• Avoid locations that are subject to rapid changes in heat or humidity, shocks or vibrations, or dust.
• Do not place or store the product outdoors.
• Do not place the product near excessive heat sources or in direct sunlight.
• Leave enough room around the product for sufficient ventilation. Do not block or cover openings in the
case or insert objects through the slots.
• Keep the product away from potential sources of electromagnetic interference, such as loudspeakers
or the base units of cordless telephones.
• When connecting the product to a computer or other device with a cable, ensure the correct
orientation of the connectors. Each connector has only one correct orientation. Inserting a connector
in the wrong orientation may damage both devices connected by the cable.
• Do not touch the flat white cable inside the product.
• Do not move the print head by hand; this may damage the product.
• Do not spill liquid on the product or use the product with wet hands.
• Do not use aerosol products that contain flammable gases inside or around the product. Doing so may
cause fire.
• Do not press too hard on the document table when placing originals.
• Do not open the scanner section while the product is copying, printing, scanning, or performing any
other functions.
• Be careful not to trap your fingers when closing the document cover or scanner.
• Except as specifically explained in your documentation, do not attempt to service the product yourself.
307
• Unplug the product and refer servicing to qualified service personnel under the following conditions: if
the power cord or plug is damaged; if liquid has entered the product; if the product has been dropped
or the case damaged; if the product does not operate normally or exhibits a distinct change in
performance. Adjust only those controls that are covered by the operating instructions.
• Leave the ink cartridges installed. Removing the cartridges can dehydrate the print head and may
prevent the product from printing.
• Before transporting the product, make sure that the print head is in the home (far right) position and
the ink cartridges are in place.
• Before transporting the product, make sure that the print head is in the home (far right) position.
• When storing or transporting the product, do not tilt it, stand it on its side, or turn it upside down;
otherwise ink may leak.
Note: The lithium batteries in this product contain Perchlorate Material - special handling may apply.
Click here for details.
Parent topic: Important Safety Instructions
Ink Cartridge Safety Instructions
• Keep ink cartridges out of the reach of children and do not drink the ink.
• Be careful when you handle used ink cartridges; there may be ink remaining around the ink supply
port. If ink gets on your skin, wash it off with soap and water. If it gets in your eyes, flush them
immediately with water.
• Do not put your hand inside the product or touch any cartridges during printing.
• Install a new ink cartridge immediately after removing an expended one. Leaving cartridges
uninstalled can dry out the print head and may prevent the product from printing.
• Do not remove or tear the label on the cartridge; this can cause leakage.
• Do not remove the transparent seal from the bottom of the cartridge. This may cause the cartridge to
become unusable.
• Do not break the hooks on the side of the cartridge when removing it from the packaging.
• Do not touch the green IC chip on the side of the cartridge. This may prevent normal operation.
• Do not shake cartridges after opening their packages; this can cause them to leak.
• If you remove an ink cartridge for later use, protect the ink supply area from dirt and dust and store it in
the same environment as the product. Note that there is a valve in the ink supply port, making covers
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or plugs unnecessary, but care is needed to prevent the ink from staining items that the cartridge
touches. Do not touch the ink cartridge ink supply port or surrounding area.
• Use an ink cartridge before the date printed on its package.
• Do not dismantle an ink cartridge. This could damage the print head.
• Store ink cartridges in a cool, dark place.
• After bringing an ink cartridge inside from a cold storage site, allow it to warm up at room temperature
for at least three hours before using it.
• Store ink cartridges with their labels facing upward. Do not store cartridges upside down.
Parent topic: Important Safety Instructions
LCD Screen Safety Instructions
• Use only a dry, soft cloth to clean the LCD screen. Do not use liquid or chemical cleansers.
• If the LCD screen is damaged, contact Epson. If the liquid crystal solution gets on your hands, wash
them thoroughly with soap and water. If the liquid crystal solution gets into your eyes, flush them
immediately with water. If discomfort or vision problems remain after a thorough flushing, see a doctor
immediately.
• Do not press too hard on the LCD screen or subject it to heavy impacts.
• Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen.
• If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson
for support.
• Do not subject your product to sudden changes in temperature or humidity; this may cause
condensation to develop inside the LCD screen and degrade its performance.
Parent topic: Important Safety Instructions
Wireless Connection Safety Instructions
Radio waves from this product may adversely affect the operation of medical equipment or automatically
controlled devices, such as pacemakers, automatic doors or fire alarms. When using this product near
such devices or inside a medical facility, follow the directions from authorized staff members at the
facility, and follow all posted warnings and directions on the device to avoid causing an accident.
Parent topic: Important Safety Instructions
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Telephone Equipment Safety Instructions
When using telephone equipment, you should always follow basic safety precautions to reduce the risk
of fire, electric shock, and personal injury, including the following:
• Do not use the Epson product near water.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric shock from
lightning.
• Do not use a telephone to report a gas leak in the vicinity of the leak.
Caution: To reduce the risk of fire, use only a No. 26 AWG or larger telecommunication line cord.
Parent topic: Important Safety Instructions
FCC Compliance Statement
For United States Users
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the
Administrative Council for Terminal Attachments ("ACTA") . On the surface of this equipment is a label
that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If
requested, this number must be provided to the telephone company.
Applicable certification jack Universal Service Order Codes ("USOC") for the equipment: RJ11C.
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be connected to a telephone line.
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001 , the REN for this product is part of the product
identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a
decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the telephone company will notify you in
advance that temporary discontinuance of service may be required. But if advance notice isn't practical,
the telephone company will notify the customer as soon as possible. Also, you will be advised of your
right to file a complaint with the FCC if you believe it is necessary.
310
The telephone company may make changes in its facilities, equipment, operations or procedures that
could affect the operation of the equipment. If this happens the telephone company will provide advance
notice in order for you to make necessary modifications to maintain uninterrupted service.
If you have problems with this product and require technical or customer support, please visit
www.epson.com for more information.
This product is not intended to be repaired by the customer. If you experience trouble connecting this
equipment to a telephone line, please contact:
Name: Epson America, Inc.
Address: 3840 Kilroy Airport Way, Long Beach, CA 90806 U.S.A.
Telephone: (562) 981-3840
If the equipment is causing harm to the telephone network, the telephone company may request that you
disconnect the equipment until the problem is resolved.
This equipment may not be used on coin service provided by the telephone company. Connection to
party line service is subject to state tariffs. Contact the state public utility commission, public service
commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the
installation of this equipment does not disable your alarm equipment. If you have questions about what
will disable alarm equipment, consult your telephone company or a qualified installer.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device, including fax machines, to send any message unless such message clearly
contains in a margin at the top or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity, or individual. (The telephone number provided may not be a 900 number or any other
number for which charges exceed local or long-distance transmission charges.)
In order to program this information into your fax machine, click the link below for instructions on entering
fax header information.
According to the FCC's electrical safety advisory, we recommend that you may install an AC surge
arrester in the AC outlet to which this equipment is connected. Telephone companies report that
electrical surges, typically lightning transients, are very destructive to customer terminal equipment
connected to AC power sources and that this is a major nationwide problem.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
311
interference to radio or television reception. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause interference to radio and television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
WARNING
The connection of a non-shielded equipment interface cable to this equipment will invalidate the FCC
Certification or Declaration of this device and may cause interference levels which exceed the limits
established by the FCC for this equipment. It is the responsibility of the user to obtain and use a shielded
equipment interface cable with this device. If this equipment has more than one interface connector, do
not leave cables connected to unused interfaces. Changes or modifications not expressly approved by
the manufacturer could void the user’s authority to operate the equipment.
For Canadian Users
1. This product meets the applicable Innovation, Science and Economic Development Canada technical
specifications.
2. The Ringer Equivalence Number indicates the maximum number of devices allowed to be connected
to a telephone interface. The termination of an interface may consist of any combination of devices
subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
CAN ICES-3(B)/NMB-3(B)
Le présent produit est conforme aux spécifications techniques applicables d’Innovation, Sciences et
Développement économique Canada.
L’indice d’équivalence de la sonnerie (IES) sert à indiquer le nombre maximal de dispositifs qui peuvent
être raccordés à une interface téléphonique. La terminaison d’une interface peut consister en une
combinaison quelconque de dispositifs, à la seule condition que la somme des IES de tous les dispositifs
n’excède pas cinq.
CAN ICES-3(B)/NMB-3(B)
Parent topic: Notices
Related tasks
Using the Fax Setup Wizard
312
Binding Arbitration and Class Waiver
1. DISPUTES, BINDING INDIVIDUAL ARBITRATION, AND WAIVER OF CLASS ACTIONS AND
CLASS ARBITRATIONS
1.1 Disputes. The terms of this Section 1 shall apply to all Disputes between you and Epson. The term
"Dispute" is meant to have the broadest meaning permissible under law and includes any dispute, claim,
controversy or action between you and Epson arising out of or relating to this Agreement, Epson
branded products (hardware and including any related software), or other transaction involving you and
Epson, whether in contract, warranty, misrepresentation, fraud, tort, intentional tort, statute, regulation,
ordinance, or any other legal or equitable basis. "DISPUTE" DOES NOT INCLUDE IP CLAIMS, or more
specifically, a claim or cause of action for (a) trademark infringement or dilution, (b) patent infringement,
(c) copyright infringement or misuse, or (d) trade secret misappropriation (an "IP Claim"). You and Epson
also agree, notwithstanding Section 1.6,that a court, not an arbitrator, may decide if a claim or cause of
action is for an IP Claim.
1.2 Binding Arbitration. You and Epson agree that all Disputes shall be resolved by binding arbitration
according to this Agreement. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE
OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEAL ARE LIMITED.
Pursuant to this Agreement, binding arbitration shall be administered by JAMS, a nationally recognized
arbitration authority, pursuant to its code of procedures then in effect for consumer related disputes, but
excluding any rules that permit joinder or class actions in arbitration (for more detail on procedure, see
Section 1.6 below). You and Epson understand and agree that (a) the Federal Arbitration Act (9 U.S.C.
§1, et seq.) governs the interpretation and enforcement of this Section 1, (b) this Agreement
memorializes a transaction in interstate commerce, and (c) this Section 1 shall survive termination of this
Agreement.
1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to
try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to
resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to
Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3840 Kilroy Airport Way,
Long Beach, CA 90806 (the "Epson Address"). The Dispute Notice to you will be sent to the most recent
address Epson has in its records for you. For this reason, it is important to notify us if your address
changes by emailing us at EAILegal@ea.epson.com or writing us at the Epson Address above. Notice of
the Dispute shall include the sender's name, address and contact information, the facts giving rise to the
Dispute, and the relief requested (the "Dispute Notice"). Following receipt of the Dispute Notice, Epson
and you agree to act in good faith to resolve the Dispute before commencing arbitration.
1.4 Small Claims Court. Notwithstanding the foregoing, you may bring an individual action in the small
claims court of your state or municipality if the action is within that court's jurisdiction and is pending only
in that court.
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1.5 WAIVER OF CLASS ACTIONS AND CLASS ARBITRATIONS. YOU AND EPSON AGREE THAT
EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER PARTY ONLY IN AN INDIVIDUAL
CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS OR
REPRESENTATIVE PROCEEDING, INCLUDING WITHOUT LIMITATION FEDERAL OR STATE
CLASS ACTIONS, OR CLASS ARBITRATIONS. CLASS ACTION LAWSUITS, CLASS-WIDE
ARBITRATIONS, PRIVATE ATTORNEY-GENERAL ACTIONS, AND ANY OTHER PROCEEDING
WHERE SOMEONE ACTS IN A REPRESENTATIVE CAPACITY ARE NOT ALLOWED.
ACCORDINGLY, UNDER THE ARBITRATION PROCEDURES OUTLINED IN THIS SECTION, AN
ARBITRATOR SHALL NOT COMBINE OR CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS
WITHOUT THE WRITTEN CONSENT OF ALL AFFECTED PARTIES TO AN ARBITRATION
PROCEEDING.
1.6 Arbitration Procedure. If you or Epson commences arbitration, the arbitration shall be governed by
the rules of JAMS that are in effect when the arbitration is filed, excluding any rules that permit arbitration
on a class or representative basis (the "JAMS Rules"), available at http://www.jamsadr.com or by calling
1-800-352-5267, and under the rules set forth in this Agreement. All Disputes shall be resolved by a
single neutral arbitrator, and both parties shall have a reasonable opportunity to participate in the
selection of the arbitrator. The arbitrator is bound by the terms of this Agreement. The arbitrator, and not
any federal, state or local court or agency, shall have exclusive authority to resolve all disputes arising
out of or relating to the interpretation, applicability, enforceability or formation of this Agreement,
including any claim that all or any part of this Agreement is void or voidable. Notwithstanding this broad
delegation of authority to the arbitrator, a court may determine the limited question of whether a claim or
cause of action is for an IP Claim, which is excluded from the definition of "Disputes" in Section 1.1
above. The arbitrator shall be empowered to grant whatever relief would be available in a court under
law or in equity. The arbitrator may award you the same damages as a court could, and may award
declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent
necessary to provide relief warranted by that party's individual claim. In some instances, the costs of
arbitration can exceed the costs of litigation and the right to discovery may be more limited in arbitration
than in court. The arbitrator's award is binding and may be entered as a judgment in any court of
competent jurisdiction.
You may choose to engage in arbitration hearings by telephone. Arbitration hearings not conducted by
telephone shall take place in a location reasonably accessible from your primary residence, or in Orange
County, California, at your option.
a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties
agree to the following procedure:
(i) Write a Demand for Arbitration. The demand must include a description of the Dispute and the amount
of damages sought to be recovered. You can find a copy of a Demand for Arbitration at
http://www.jamsadr.com ("Demand for Arbitration").
(ii) Send three copies of the Demand for Arbitration, plus the appropriate filing fee, to: JAMS, 500 North
State College Blvd., Suite 600 Orange, CA 92868, U.S.A.
314
(iii) Send one copy of the Demand for Arbitration to the other party (same address as the Dispute
Notice), or as otherwise agreed by the parties.
b) Hearing Format. During the arbitration, the amount of any settlement offer made shall not be disclosed
to the arbitrator until after the arbitrator determines the amount, if any, to which you or Epson is entitled.
The discovery or exchange of non-privileged information relevant to the Dispute may be allowed during
the arbitration.
c) Arbitration Fees. Epson shall pay, or (if applicable) reimburse you for, all JAMS filings and arbitrator
fees for any arbitration commenced (by you or Epson) pursuant to provisions of this Agreement.
d) Award in Your Favor. For Disputes in which you or Epson seeks $75,000 or less in damages exclusive
of attorney's fees and costs, if the arbitrator's decision results in an award to you in an amount greater
than Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount
of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if
any; and (iii) reimburse you for any expenses (including expert witness fees and costs) that your attorney
reasonably accrues for investigating, preparing, and pursuing the Dispute in arbitration. Except as
agreed upon by you and Epson in writing, the arbitrator shall determine the amount of fees, costs, and
expenses to be paid by Epson pursuant to this Section 1.6d).
e) Attorney's Fees. Epson will not seek its attorney's fees and expenses for any arbitration commenced
involving a Dispute under this Agreement. Your right to attorney's fees and expenses under Section
1.6d) above does not limit your rights to attorney's fees and expenses under applicable law;
notwithstanding the foregoing, the arbitrator may not award duplicative awards of attorney's fees and
expenses.
1.7 Opt-out. You may elect to opt-out (exclude yourself) from the final, binding, individual
arbitration procedure and waiver of class and representative proceedings specified in this
Agreement by sending a written letter to the Epson Address within thirty (30) days of your assent
to this Agreement (including without limitation the purchase, download, installation of the
Software or other applicable use of Epson Hardware, products and services) that specifies (i)
your name, (ii) your mailing address, and (iii) your request to be excluded from the final, binding
individual arbitration procedure and waiver of class and representative proceedings specified in
this Section 1. In the event that you opt-out consistent with the procedure set forth above, all
other terms shall continue to apply, including the requirement to provide notice prior to litigation.
1.8 Amendments to Section 1. Notwithstanding any provision in this Agreement to the contrary, you
and Epson agree that if Epson makes any future amendments to the dispute resolution procedure and
class action waiver provisions (other than a change to Epson's address) in this Agreement, Epson will
obtain your affirmative assent to the applicable amendment. If you do not affirmatively assent to the
applicable amendment, you are agreeing that you will arbitrate any Dispute between the parties in
accordance with the language of this Section 1 (or resolve disputes as provided for in Section 1.7, if you
timely elected to opt-out when you first assented to this Agreement).
315
1.9 Severability. If any provision in this Section 1 is found to be unenforceable, that provision shall be
severed with the remainder of this Agreement remaining in full force and effect. The foregoing shall not
apply to the prohibition against class or representative actions as provided in Section 1.5. This
means that if Section 1.5 is found to be unenforceable, the entire Section 1 (but only Section 1)
shall be null and void.
Parent topic: Notices
Trademarks
EPSON®is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson
ConnectTM is a trademark of Seiko Epson Corporation.
Epson iPrintTM and Remote PrintTM are trademarks of Seiko Epson Corporation.
Apple, App Store, AirPrint, AirPrint logo, iPad, iPhone, iPod touch, Mac, and OS X are trademarks of
Apple Inc., registered in the U.S. and other countries. macOS is a trademark of Apple Inc.
Google®is a registered trademark and AndroidTM, ChromebookTM, GmailTM, Google ChromeTM, Google
Cloud PrintTM, Google DriveTM, and Google PlayTM are trademarks of Google Inc.
Wi-Fi Direct®is a registered trademark of Wi-Fi Alliance®.
General Notice: Other product names used herein are for identification purposes only and may be
trademarks of their respective owners. Epson disclaims any and all rights in those marks.
Parent topic: Notices
Copyright Notice
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without the prior written permission of Seiko Epson Corporation. The information contained herein is
designed only for use with this Epson product. Epson is not responsible for any use of this information as
applied to other products.
Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third
parties for damages, losses, costs, or expenses incurred by purchaser or third parties as a result of:
accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this
316
product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and
maintenance instructions.
Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any
options or any consumable products other than those designated as Original Epson Products or Epson
Approved Products by Seiko Epson Corporation.
Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic
interference that occurs from the use of any interface cables other than those designated as Epson
approved Products by Seiko Epson Corporation.
This information is subject to change without notice.
libTIFF Software Acknowledgment
A Note Concerning Responsible Use of Copyrighted Materials
Default Delay Times for Power Management for Epson Products
Copyright Attribution
Parent topic: Notices
libTIFF Software Acknowledgment
Copyright © 1988-1997 Sam Leffler
Copyright © 1991-1997 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this software and its documentation for any purpose
is hereby granted without fee, provided that (I) the above copyright notices and this permission notice
appear in all copies of the software and related documentation, and (ii) the names of Sam Leffler and
Silicon Graphics may not be used in any advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon Graphics.
THE SOFTWARE IS PROVIDED "AS-IS" AND WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER OR NOT
ADVISED OF THE POSSIBILITY OF DAMAGE, AND ON ANY THEORY OF LIABILITY, ARISING OUT
OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Parent topic: Copyright Notice
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A Note Concerning Responsible Use of Copyrighted Materials
Epson encourages each user to be responsible and respectful of the copyright laws when using any
Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in
certain circumstances, those circumstances may not be as broad as some people assume. Contact your
legal advisor for any questions regarding copyright law.
Parent topic: Copyright Notice
Default Delay Times for Power Management for Epson Products
This product will enter sleep mode after a period of nonuse. This is to ensure that the product meets
Energy Star standards of energy efficiency. More energy savings can be achieved by setting the time to
sleep to a shorter interval.
Parent topic: Copyright Notice
Copyright Attribution
© 2017 Epson America, Inc.
4/17
CPD-53013
Parent topic: Copyright Notice

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