Ericsson LG IP88XX IP Phone User Manual Part One

Ericsson-LG Co., Ltd. IP Phone Part One

Contents

User Manual Part One

LIP-8012D & 8024D User Guide
Revision History Issue Date Remark 1 Au 8 Initial Releas Disposal of your old appliance -out symbol is 2. Aed of l The our elp 4. Fd e, ice g. 0 e 1. When the crossedwheeled binattached to a product, it means the product is covered by the European Directive 2002/96/EC. ll electrical and electronic products should be disposseparately from the municipal waste streamvia designated collection facilities appointed by government or the locaauthorities. correct disposal of yold appliance will hprevent potential negative consequences for the environment and human health. or more detailed information about disposal of your olappliance, please contact your city officwaste disposal servor the shop where you Copyright© 2008 LG-Nortel Co. Ltd. All Rights Reserved This material is copyrighted by LG-Nortel Co. Ltd. Any unauthorized reproductions, use or disclosure of this material, or any part thereof, is strictly prohibited and is a violation of Copyright Laws. LG-Nortel reserves the right to make changes in specifications at any time without notice. The information furnished by LG-Nortel in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their respective companies.
purchased the product.
Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc. Caution: Use only LG-Nortel approved batteries and desktop chargers to avoid the damage to the phone. Using other batteries or chargers voids your warranty and may cause an explosion. 1. Only trained personnel shall inst ice the phone. 2. Do not spill liquidphone. If so, call ththis may result i3. If you see smokeduring use, unplug the phone line. Callimmediately. 4. If the power adapter is used, do not touch the plug result in a fire or anequipment damage6. Do not use the pthunderstorm. Lighresult in fire, severeacoustic shock. 7. Do not use thpower cord or wall This may result in fshock. 1. Ensure that cphone cords. This mresult in equipment2. The ear-piece hodevice which may ametal objects. Keep lear of such objects an3. Avoid placing thethat is excessively dsubject to vibration4. Choose a site for is well-ventilated and5. Do not plug mult o one power outlet. T e plug overheatin fire or plug pack failure6. Do not put heavyphone. 7. Do not drop or th8. Static electridamage electronic c9. Keep out of direcfrom heat. 10. No user-servicenot insert a screwdobjects into the pho e electric shock or da nt and will render the 11. Clean the phoncloth only. Do not u le liquids such as petrol, this may cause a firdiscoloration ornot clean with wax ducts as these may ente cause operation to le. and qualified service all, replace or serv life water on the e service center as n fire or electric shock. or smell something the power cord and the service center with wet hands. This may electric shock or . hone during a tning strike may electrical or e power adapter if the outlet is damaged. ire or an electric hildren do not pull on ay injure children or damage. uses a magnetic ttract pins or small headset cd check before use. phone in an area usty, damp or . the phone that dry. iple plug-packs inthis may result in thg and may result in a. things on the row the phone. city discharge will omponents. t sunlight and away able parts inside. Do river or any metal ne. This may causmage the equipmewarranty void. e with a soft, dry se volatialcohol, or acetone ase or result in damage to plastics. Do or silicon pror the equipment andbecome unstab
LIP-8012D & LIP-8024D User Guide Issue 1 i August, 2008 TABLE OF CONTENTS 1. INTRODUCTION...............................................................1.1 General.................................................................. 1.2 Feature Information ...................................................1.3 Feature Groupings ....................................................1.4 iPECS LIP-8012D & 8024D Phone Description .............................................1.5 LIP-8012D & 8024D Phone Installation .......................................................3 1.5.1 Phone Connections .........................................1.5.2 Wiring Connectors ...................................................................... 1.5.3 Power..........................................................1.5.4 Wall Mount....................................................2. LCD, SPEAKERPHONE & RELATED FEATURES ...............2.1 Using the Display Menu .............................................. 2.1.1 Phone Setting ...........................................................................6 2.1.2 Conference Room ......................................................................8 2.1.3 ICM SMS.................................................................................8 2.1.4 Network Config. .........................................................................9 2.1.5 Attendant menu .............................................. 2.2 Using the Speakerphone ............................................. 0 2.3 Using a Bluetooth Wireless Headset (LIP-8024D only) .................................. 11 2.4 Using a Serial DSS.............................................................................13 3. RECEIVING CALLS .....................................................................................15 3.1 Answering a Call While Idle................................................................... 15 3.2 Responding to a Call While Busy ............................................................ 16 3.3 Using Answering Machine Emulation (AME)............................................... 16 3.4 Differential Ring Signals .......................................................................17 3.5 Answering Calls at Night ......................................................................18 3.6 Answering Calls to Other Stations ........................................................... 18 3.7 Using Do-Not-Disturb (DND) to Block Incoming Calls.................................... 19 3.8 Forwarding Calls................................................................................ 19 3.8.1 Forwarding calls to another Station or Voice Mail ............................... 19 3.8.2 Forwarding calls to an external number...........................................21 3.8.3 Forwarding callers to a Text Message ............................................ 22 4. PLACING A CALL .......................................................................................25 4.1 Internal Calls .................................................................................... 25 .............................1 ...........................1...........................1 ...........................1 2 ...........................3 4...........................4 ...........................5 .............................6 ...........................6...........................9.........................1
LIP-8012D & LIP-8024D User Guide Issue 1 ii August, 2008 4.1.1 Using Camp-On when calling a busy station ..................................... 25 4.1.2 Leaving a Message Wait ............................................................26 ...................................................................................26 CO/VoIP calls..................................................... 26 4.2.2 Waiting for the next available CO/IP line.......................................... 28 5.25.3 5.4 5.5 6. 7. 8. 8.4 8.5 8.6 4.2 External Calls4.2.1 Placing external 4.2.3 Account Codes: Tracking External calls for billing .............................. 28 4.2.4 Disable dialing from your phone.................................................... 28 4.2.5 Temporarily override dialing restrictions at a phone ............................ 29 4.3 Using Directory.................................................................................. 29 4.3.1 Using Last Number Redial (LNR) .................................................. 29 4.3.2 Using and Entering Saved Number Dial ..........................................30 4.3.3 Using System Speed Dial Numbers ............................................... 30 4.3.4 Using and Entering Station Speed Dial Numbers ............................... 30 4.3.5 Using Dial by Name and Entering Your Name ................................... 32 4.3.6 Using Automatic Called Number Redial (ACNR) ................................33 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING.................................35 5.1 Call Transfer: Sending a call to a different destination ...................................35 Call Hold: Placing a call in a waiting state .................................................. 35 Broker Call: Switching between two calls................................................... 36 Joining Multiple People in a Conference.................................................... 36 5.4.1 Setting up a Conference Room.....................................................37 Call Park: Placing a call on Hold to Page................................................... 38 5.6 Two-Way Record: Recording a call.......................................................... 38 SEND & RETRIEVE MESSAGES...................................................................39 6.1 Responding to a Station Message Waiting Indication .................................... 39 6.2 Getting Voice Mail Messages................................................................. 40 6.3 Sending and Receiving Short Text Messages ............................................. 41 REMOTE SYSTEM ACCESS.........................................................................43 7.1 Direct Inward System Access (DISA) ....................................................... 43 7.2 Mobile Phone Extension....................................................................... 43 .......................................................................................45 MC. FEATURESIS8.1 Call Log .......................................................................................... 45 8.2 Contrast ..........................................................................................47 8.3 Background Music and Music on Hold ......................................................47 Using Internal, External and Meet-Me Paging .............................................47 .....................................................................48 Push o-Talk (PTT) Page-TWake-Up Alarm ................................................................................. 49 8.7 Alarm/Door Bell ................................................................................. 49 8.8 Power Fail Transfer (PFT) .................................................................... 50
LIP-8012D & LIP-8024D User Guide Issue 1 iii August, 2008 8.9 8.10 9. 9.1 9.2 10.10.1 10.2 APPENDAPPENDSystem Voice Memo ........................................................................... 50 Hot Desk ......................................................................................... 51 PBX, CENTREX & ISDN FEATURES ...........................................................53 Access PBX or Centrex features.............................................................53 Access the ISDN Network..................................................................... 53 9.2.1 Using the Keypad facility to access ISDN features..............................53 9.2.2 Using ISDN Supplementary Services ............................................. 54 9.2.3 Activating ISDN Caller ID Restriction..............................................54 FEATURES & FLEX .....................................................................55 BUTTONS Entering Station Program Data............................................................... 55 Assigning Features to Flex Buttons ......................................................... 55 IX A FLEXIBLE NUMBERING PLAN .......................................................56 IX B USER PROGRAM CODES..............................................................59
LIP-8012D & LIP-8024D User Guide Issue 1 1 August, 2008 1. I NTRODUCTION1.1 General Your telephone is connected to an advanced-technology, highly-versatile, fully-featured telecom system designed to make office communications easy and productive. Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation. 1.2 Feature Information We have taken every effort to make this user guide simple and straightforward. The guide starts with the simpler operations of the iPECS Phone Speakerphone, moves on to receiving and placing calls, and then to more advanced features. Each section includes a brief and basic description of each feature and step-by-step operation instructions. The operations shown in this guide use the System’s base default Numbering Plan. Your specific Numbering Plan may be different. Some features may not be available for you to access or may be subject to certain limitations based on the set-up of the System. Under certain operating conditions, this equipment may not be able to make emergency calls. Alternative arrangements should be made for access to emergency services. 1.3 Feature Groupings Every effort has been taken to divide the features into a logical and consistent sequence so that features can be quickly located. Features have been divided into groups, Receiving Calls, Placing Calls etc. Within each group, features are 1. Introduction
LIP-8012D & LIP-8024D User Guide Issue 1 2 August, 2008 arranged according to the difficulty of operation and frequency of use. 1.4 iPECS LIP-8012Dn button in the lower center of the Phone u to move through the menu choices when n three selections are available. & 8024D Phone Description The iPECS LIP-8012D and LIP-8024D Phones (shown) incorporate the latest in VoIP technology and user interface to provide you with a cost effective, simple to use, productive communications tool. It includes a large 3-line (LIP-8012D) or 4-line (LIP-8024D) 24-character per line LCD (refer to Phone Diagrams, next page). The bottom line of the display is an interactive menu accessed with the 3 Soft buttons just below the display. he NavigatioTallows yomore thaFeatures and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons. In the remainder of this User Guide, the Fixed or Flexible buttons are shown with a box surrounding the BUTTON designation while Soft button menu selections are shown with a double underline. iPECS LIP-80 The LCD display screens shown in this User Guide are captured from the LIP-8024D. The screen may differ slightly in the LIP-8012D. 12D iPECS LIP-8024D
LIP-8012D & LIP-8024D User Guide Issue 1 3 August, 2008 1.5 LIP-8012D & 80t (ex., POE8), LIP Phones and series onsoles can derive power from the Ethernet port. ower cord, and LAN cable to e phone. 1.5.1 Phone Connections The LIP-8012D and LIP-8024D each have 2 RJ-45 and 10/100 Base-T LAN connection ports (refer to following graphic). One port is for connecting to the LAN (‘D’ in graphic), and the other can be connected to a desktop data device such as a PC (‘B’ in graphic), or another LAN interface terminal (refer to iPECS Hardware and Installation Manual). iPECS LIP-8024D Diagram 24D Phone Installation LIP Phones and Consoles can be connected to any standard 10/100 Base-T Ethernet switch port (shown in graphic). When connected to an 802.3af compliant switch porcWhen LAN power is not available, the optional AC/DC adaptor must be used. The following image shows how to connect the handset, pth
LIP-8012D & LIP-8024D User Guide Issue 1 4 August, 2008 (A)(B)(C)(D) 1.5.2 he “LAN” port is connected to the ove for the single port Phones. 1.5.3 her 802.3af compliant switch. If using the AC/DC Adapter, after connecting the Phone to the LAN, the Adapter’s DC voltage plug is inserted into the power-input jack in the underside of the Phone. One end of the AC power cord is inserted into the mating receptacle of the AC Adapter, and the other end is inserted into the AC power outlet. iPECS LIP-8012D & 8024D Connections Wiring Connectors The LIP-8012D & LIP-8024D each have two (2) 10/100 Base-T Ethernet ports, a “LAN” port and a “PC” port. An intelligent switch, which implements voice packet priority, connects the two (2) ports. This permits the LAN to be shared between the LIP Phone and the desktop PC or other Ethernet terminal without significant affect on the voice or data traffic. TLAN as described abThe “PC” port is connected to a desktop device using any standard straight through category 5 cable. Power All LIP-8000 series phones can be powered by the AC/DC Adapter-K- (48 VDC @0.3A) or over the LAN cable using the POE8 or ot
LIP-8012D & LIP-8024D User Guide Issue 1 5 August, 2008 NOTE—LIP-8000 series consoles are powerthe flat ed through used to connect the console to the IP phone (shown). Up to 2(without LIP-8048DSS) or 4(with LIP-8048DSS) consoles can be chain-link connected to the phone.DSS Connection to IP Phone 1.5.4 cable Wall Mount The LIP-8000 series phones can be wall mounted as needed. The following instructions describe how to perform a wall mount installation. For more information on installing your LIP-8000 series phone, refer to the iPECS Hardware Description and Installation Manual. • Ma (2) 7mm holes for plastic wall anchors. • Insert thetighten thinch) of the screw exposed. • Slide the the phone• NOTE—Ittighten orrk and drill two two (2) anchors into the holes and insert and e each screw leaving about 2.5 mm (1/8-LIP-8000 phone over the screws and assure is secure. may be necessary to remove the phone and loosen the screws for a secure mounting.
LIP-8012D & LIP-8024D User Guide Issue 1 6 August, 2008 2. LCD, SPEAKERPHONE & RELATED FEATURES 2.1 Using the Display Menu The Liquid Crystal Display (LCD) of the iPECS LIP-2.1.1 Phone Setting 8012D has three lines, and the LIP-8024D has four lines of 24 characters each. The LCD is used to convey information to you. It provides the date, time and station number on the display while idle. It will also provide called/calling name/number display, feature status and an interactive menu to guide you through feature access and User Program selections: 2. LCD, Speakerphone & Related Features To activate the Display Menu: • Press MENU button, • Press the Navigation up/down buttons and press the OK Soft button to select, OR • Dial the associated digit (Menu selections shown): 1. PHONE SETTIN2. CONFERENCE OOM PGM 3. ICM SMS BACK OK G R 4. NETWORK CONFIG 0. ATTENDANT BACK OK To• configure the Phone: Press MENU button and 1 (Phone Setting), • The following menu displays:1. STATION NAME PROGRAM 2. ICM RING 3. CO RING BACK OK
LIP-8012D & LIP-8024D User Guide Issue 1 7 August, 2008 4. PASSWORD 5. LA G6. STA RIPROGRAM NGUA E PROGRAM NG DOWNLOAD BACK OK 7. BACKLIGHT 8. FONT PROGRAM BACK OK • Station Nthe keypa kspace/delete a character), then press the OKame Program—Input up to 12 digits using d (press DND button to bac Soft button. To input ect ABC> e (ex., for ‘a’, press 2 button ex., for ‘b’, press o acter of a button, press e button 3 times (ex., for ‘f’, press the 3 • ICM Ring se Nextcharacters: Press the second Soft button to selo or abc> mode, o To input the first character of a button, pressthe button 1 timonce), o To input the second character of a button,press the button 2 times (n twice. the 2 buttoTo input the third charthbutton three times. /CO Ring—U Soft button to move through li t of ring types, and press OKs Soft button to select. • Passwor urrent password and press the Kd Program—Enter the cO Soft button, then enter the new password and press the OK Soft butguage Program—Uston. • Lan e Navigation up/down buttons to highlight available languages supported, and press OK Soft button to select. osition (5-• Station Ring Download—Select the ring pss the 8) and select the ring file; pre SAVE Soft button • Backligh ect the opera acklight, and press the OKto select. t—Use Navigation up/down buttons to seltion of the b Soft button toFont Program— Use Navigation up/down buttons to select the LCD Font, and press the OK select. • Soft button to select.
LIP-8012D & LIP-8024D User Guide Issue 1 8 August, 2008 2.1.2 Conference Room nference rooms. 2. 3S messages to other stations and To retrieve a SMS message: • Press MENU button and 3 (ICM SMS), • 1. SEND MESSAGE The following menu displays: 2. IN BOX(03) BACK OK• Press the Navigation up/down keys to highlight and then press the OK Soft button to select, OR • Dial the number associated to the selection (2); the messages will display. To send a SMS message: , • • Select Mode - select 1 if resending a previous messageor select 2 if sending a new message, Enter the Station • range (ex., 100-105=100105), • Enter message (if in mode 2), Press the OK Soft button. The User can create and delete Co1. ICM SMS The user can send SMretrieve received SMS messages. To configure a• Press MENU button and 2 (Conference Room), • The follo ROOM 2. DELETE CONF ROOM wing menu displays: 1. CREATE CONF • BACK OK • e OKPress the Navigation up/down keys to highlight and then press th Soft button to select, OR • Dial t e n d to the selection, • Enter e• Press heh umber associate th room number and dial the password, t OK Soft button. Conference Room:
LIP-8012D & LIP-8024D User Guide Issue 1 9 August, 2008 2.1.4 The User can review the current network configuration twork configuration. ystem Network Config. or modify a new phone ne 2.1.5 Attendant menu The Attendant menu is only available on the SAttendant phone. To s: • Press MENU Config), access Network Config. settingbutton and 4 (Network• Enter the pa following will display: MFMFIM # ANGE[#] ssword (default=147*); the IM #[1/2] ? 1 - CH • s the # key to toggle between multiple profiles xt Pres(MFIM), • Press the VOL S T buttons to advance to the nenetwork configuration item, • Press the HOLD/SAVE button to save each setting. To set de ttings: • In Netwofault Config. serk Config. Menu, use VOL S T buttons to locate the Default Config. Screen (shown), SET DEFAULT CONFIG(DOT:*) • Press the * key. To exit Config. settings: • Press the SPEAKER button, • Press the * • Press the # e phone with new setting. key to exit, or key to Reset/Reboot thTo• the following will access the Attendant menu: Press MENU button and 5 (Attendant); display: 1. DATE/TIME SET 2. SET ICM ONLY MODE 3. RESTORE COS BACK OK
LIP-8012D & LIP-8024D User Guide Issue 1 10 August, 2008 2.2(except receive or you may switch between the handset and ng a call. By keeping the handset p Listen feature is activated, which going p’ to listen to both sides of the conversation without terfering with the conversation. tion using the Speakerphone, Mute Using the Speakerphone Activate the iPECS Speakerphone at any time for Paging) in place of lifting the handset toplace calls. Additionally, Speakerphone duriOff-hook, the Grouprovides incoming audio over the speaker with outaudio from the handset. This permits a local ‘grou4. MONITOR CONF ROOM ROOM 5. DELETE CONF BACK OK • Date/Time Set—Enter mm/dd/yy, and press OK Soft Kbutton; enter hh/mm, and press O Soft button. tion Range for ICM the OK• Set ICM Only Mode—Dial the Staonly calls (ex., 103-108=103108), and press • COS—Dial the Station Range for COS restoring (e 8), and press the OKSoft button. Restore x., 103-108=10310 Soft button.• Monitor Conference Room—Enter the Conference e Room number to view the number of attendees in thConference Room. • Delete Conference Room—Enter the Conference Room number and press the OK Soft button to delete. inWhile in a conversathe microphone using the MUTE button. When Mute is active, the MUTE button LED will be illuminated. To turn off Mute, press the MUTE button again.. With Auto Speaker Select, activating or accessing a its button will activate the When using a Headset, the SPEAKER button controls the feature by pressingSpeakerphone automatically. ON/OFF-hook state for the phone.
LIP-8012D & LIP-8024D User Guide Issue 1 11 August, 2008 To use the Speak place a call: • Press SPEAKE , the phone goes off-hook and sends erphone to answer orRaudio to the ophone. To speaker and the micr control the volume of the Speakerphone or handset:• Press the ▼ VOLUME ▲ button. To Mu• E button. te the microphone: Select the MUTTo• turn off Mute (turn the microphone ON): Press the MUTE button. To all: • activate Group Listen while on an active handset cPress the SPEAKER button. 2.3 Using a Bluet oth Wireless Headset (LIP-8024D only) LIP-8024D may be equipped with a roximately 10 meters) and maintain a oThe iPECS Bluetooth Unit (BTU) allowing you to use a wireless headset that supports Bluetooth version 2.0. Using a headset permits you to move freely around the phone within app(conversation. Before using the headset, the headset must be “paired” with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP-8024D with the headset is the same as with the Speakerphone; press the Speaker button to activate the BTU to go ON and OFF-hook. NOTE—When in pairing mode, the phone and the Bluetooth unit should be within 1 meter proximity. To pair the wir• Press the eless headset to the BTU: HEADSET button, • Dial 3, • Press the HOLD/SAVE button. To enable/disable the wireless headset: • Set the Bl etooth headset to pairing mode, • Press the uTRANS/PGM button, • Dial *8, • Dial 1 (enable),
LIP-8012D & LIP-8024D User Guide Issue 1 12 August, 2008 NOTE—When the BTU is used for a call, the Speaker button LED will illuminate and the speaker mode the phone handset is taken off-ice path will directly e Speaker cannot be used. If hook while in BT mode, the vobe connected to the handset; press thbutton to activate the BTU headset. • Press the HOLD/SAVE button, • Press the Next soft button, Press the OK• soft button, Enter the PIN code referring to the Blueto•oth headset •manual (default=0000), Press OK Soft button. To unpair the BTU headset: •set to pairing mode, Set the Bluetooth head• Press the TRANS/PGM button, • Dial *8, Dial 2 (disable), •T c tion: • Press the TRANS/PGM button, • Press the OK soft button. o heck BTU paired informa• Dial *8,• Dial 3, • Press the OK soft button. To use the B• Press thTU headset: e SPEAKER button, OR • Press th• Place caTo answer a• When apresent• Press thbutton, OR • Lift thee Call Start button on the BTU headset, ll as you normally would. call with the BTU headset: n incoming call is received, ringing will be at the Station and the BT headset, e BT Call Start button, or press the Speaker handset.
LIP-8012D & LIP-8024D User Guide Issue 1 13 August, 2008 2.4 Us gP-8012LSS, and LIP-8048DSS ith the LIP-8012D or LIP-8024D ial acities with the iPECS System to refer to iPECS Manual). The following ont and rear view of each. ot use a serial in a Serial DSS The LIP-8012DSS, LIcan be connected wusing the RS-232 cable. Be sure to verify the serDSS and LSS capensure usability (graphics show the frNOTE—A Linked Pair slave station cannDSS. LSS IP-8012DSS LIP-8012LDLIP-8048DSS
LIP-8012D & LIP-8024D User Guide Issue 1 14 August, 2008 To use a Seria• Verify the(Admin P• Verify the• Power-OF• Connect t• Power-ON th y), • Program Programm r PGM115, • Edit LSS label from Admin PGM129 (default label is provided from MFIM). lize Serial DSS Database: • Enter Admin PGM111-Flex21, • Select Station range to clear Serial DSS Database, • Dial 0, • Press the HOLD/SAVE button. l DSS: Station has Serial DSS Usage authority GM111-Flex21), DSS power is OFF (LIP-8048DSS only), F the phone, he serial DSS to the phone, e phone and the DSS (LIP-8048DSS onlthe DSS button using Web Admin ing oTo initia
LIP-8012D & LIP-8024D User Guide Issue 1 15 August, 2008 To answer a call ringing at your phone: • Lift the handset or press the flashing Flex button (as needed), the call will be connected. To respond to an Intercom Voice Announce call: • In HF mode, simply speak as normal into the microphone, • OR • In PV mode, lift the handset to respond. 3. Receiving Calls 3. RECEIVING CALLS 3.1 Answering a Call While Idle g calls; Intercom Voice ine are answered by o an iPECS Phone will appear under the tton. CO lines or VoIP channels that external calls, Delay Ring may be assigned allowing others to the call rings at your phone. Calls can be forwarded in some manner from another user; if providing call coverage for other users, you may also receive Station Call Coverage calls. Calls placed on Hold, including Transfers, parked calls, etc. will recall if left on hold for too long. ICM Voice Announce calls are answered based on the ICM Signaling mode at the receiving phone; in Hands-free (HF) mode, after the splash tone and announcement, speak normally into the microphone. In the Privacy (PV) mode, lift the handset to respond. The ICM Signaling mode can be assigned in Station Programming. The LCD will display the calling number or, if available, the name of the station or CO/VoIP line, CO Line Name Display. There are 3 basic types of incomininternal/external ringing calls, Announce calls, and Hold recalls. Your phone may be assigned Ringing LPreference; in this case, calls that ringlifting the handset. Otherwise, you must press theflashing Flex button. External calls tCO/IP line or a LOOP buExternal calls are from are programmed to ring at your phone. For answer the call before
LIP-8012D & LIP-8024D User Guide Issue 1 16 August, 2008 3.2 Responding to a Call While BusyWhil y receive a e you are busy on another call, you maMuted Ring, Camp-On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone. In this case, audio is received from both the active call and the Voice Over announcement at the same time. Respond to any of these Off-hook Signals in one of several ways; place the existing call on Hold and respond to the new incoming call, activate One-time DND, send a Silent Text Message, or ignore the new call. Silent Text Message requires a TEXT MESSAGE button (not available on a SLT or other non-display terminal). The Attendant or Secretary may use Intrusion to announce a call while you are busy. 3.3 U iail, you can ng Machine. aker while the sage is being recorded. There are two methods of notification and call screening provided, Ring or To answer a C• Press HOLall Waiting: D/SAVE, and/or • Press the flashing CO/IP LINE button. To activate On• Press the e-time DND: DND button. To send a Silen• Press the med TEXT MESSAGE button, t Text Message: program• Select the desired message to send. s ng Answering Machine Emulation (AME) When a call is connected to your voice mscreen the call as with a normal AnsweriThe caller’s voice is played over your spemesSpeaker mode.
LIP-8012D & LIP-8024D User Guide Issue 1 17 August, 2008 Ring mode—the Answering Machine Emulation (AME) terminate screening, leaving the caller in voice en using the iPE Flex button will flash to notify you of a call. You may press the Flex button to hear the caller as the voice message is stored. Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You maymail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail. The AME feature is only available wh CS VMIM/VSF Voice Mail;a MUTE and AME button should be programmed (refer to Appendix A User Program Codes). To screen a ca• Press the ing AME button, the caller’s voice is ll in Ring mode: flashbroadcastvoice mailautomaticTo stop the vo ller in Voice Mail: EAKER button. over the station speaker and stored in the box (in the Speaker mode, broadcast is ). ice broadcast and leave the ca• Press the illuminated SPTo ecord the conversation in Vo talk with the caller and rice Mail: • Press the MUTE button. To cel the voice message answer the call and canrecording: • Press the illuminated AME button, the caller isconnected and the Voice Mail disconnected. 3.4 Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating one phone’s ringing from another. Four of the tones are stored in the phone permanent memory; the remaining ten tones are in the system memory. Four of these ten can be downloaded into the phone memory for use as the 5th to 8th Ring Tone.
LIP-8012D & LIP-8024D User Guide Issue 1 18 August, 2008 3.5 may be used to nswer these calls with Universal Night Answer (UNA). 3.6 Answering Calls to Other Stations stations are ringing, you may pick-up To download a• Press TRA Ring Tone from System memory: NS/PGM, • Dial 1 for• Dial 5 for• Dial the p(5-8), • Dial 0-9 ftone is he• Press HOL Ring Tones, Ring Tone download, hone’s memory location to receive the tone or the desired tone number; a confirmation ard, D/SAVE to download. To select a Rin• Press the g Tone from phone memory: TRANS/PGM button, Answering Calls at Night In the Night mode, Loud Bell Controlsend ring signals to external bells. You may a• Dial 1 for Ring Tones, • Dial 1 or 2 for Internal or External ring, n • • Dial 1-8 for the desired tone number; a confirmatiotone is heard, Press HOLD/SAVE to make the selection. To answer a call ringing during night mode: • Lift the handset, • Dial 567 (UNA code). When nearby(answer) the call. Select to answer a call ringing at a specific station (Directed Call Pick-Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up). Assign a Flex button with the Group Call Pick-Up code (566) for one-touch access. NOTE—Pick-Up will not answer calls on the ringing station Private Line unless the line appears on your phone.
LIP-8012D & LIP-8024D User Guide Issue 1 19 August, 2008 3.7 te Do-Not-Disturb when you wish to not be coming calls. Internal callers will receive a fast busy tone and the display will show the DND status. Activate Do-Not-Disturb while ringing(One-Time DND); Ringing terminates and the fast busy tone and it requires a DND The Attendants and Secretary may be able to activate active call. The ts may also cancel DND at other stations. 3.8 Forwarding C3.8.1 ard can be activated from your phone or from a different station (Call Forward, Remote). You may define the conditions or ‘type of forward’ as below: To n t another station: To an ging at a station in your group: ll is a swer a call ringing a• Lift the handset, • Dial 7 (Directed Call Pick-Up code), •Dial the Intercom Number of the ringing station; the call will be connected. swer a call rin• Lift the handset, • Dial 566 (Group Call Pick-Up code), the caconnected. Using Do-Not-Disturb (DND) to Block Incoming Calls Activainterrupted; the phone will block incaller will get abutton. When an Executive activates DND, calls are forwarded to the paired Secretary automatically. DND Override and Intrude on an AttendanTo toggle DND ON and OFF: • Press the DND button. alls Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. Your LCD and the LCD of the forward receiver will both indicate the forward status. Call Forw
LIP-8012D & LIP-8024D User Guide Issue 1 20 August, 2008 1: Unconditional—all calls to the station, except recalls, are forwarded. all calls, except all calls to the station, not hin the nswer timer. on, you may d to enter your Authorization Code. Calls on a Private Line will not forward except to a station with an appearance of the Private Line or to 2: Busy—Immediately forwards ls, when the station is busy. recal3: No Answer—forwards except recalls, when the station doesanswer within the No Answer timer. 4: Busy/No Answer—forwards calls if thestation is busy or does not answer witNo AWhen you forward calls from a different statineeVoice Mail. To activate Caphone or inter• Lift the ha• Press the ll Forward from your phone to another nal system resource: ndset, Fwd Soft button, ype of forward code 1-4, estinati• Dial the t• Dial the dTo deactivate • Press the on number. Call Forward from your phone: Fwd Soft button, ll Forward for your phone from a differen• Dial #. To activate Ca t phone within the System (Call Forward, Remote): • Lift the handset, • Press the Fwd Soft butto n, •Dial 0 (Remote Call Forward code), • Dial your Authorization code (Station number & • Dia• Dial the dTo deactivate • Lift the ha• Press the Password), l the ‘type of forward’ code 1-4, estination number. Call Forward, Remote: ndset, Fwd Soft button, mote Call Forw• Dial 0 (Re• Dial your Password• Press theard code), Authorization code (Station number & ), # key.
LIP-8012D & LIP-8024D User Guide Issue 1 21 August, 2008 3.8.2 Forw ber liste1: station, 2: alls, when station is busy. tion does not is busy or does not answer within the No Answer timer. or a ay need to enter your ion Code. In addition, from a remote location, e system through a DISA enabled arding calls to an external numForward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as d below: Unconditional—all calls to the except recalls, are forwarded. Busy—Immediately forwards all calls to the station, except rec3: No Answer—forwards all calls to the station, except recalls, when the staanswer within the No Answer timer. 4: Busy/No Answer—forwards calls if the stationWhen you forward calls from a different stationremote location, you mAuthorizatyou must access thCO line.
LIP-8012D & LIP-8024D User Guide Issue 1 22 August, 2008 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive To activa n external numb• Lift the ha• Press the te Call Forward, Off Premise (forward to aer) from your phone: ndset, Fwd Soft button, ype of Forwa• Dial the t rd code (1-4), • Press Speed Soft button, al bin number, • Dial Speed Di• Replace tTo activate Call Foexternal numbSystem: • Lift the ha• Press the he handset, return to idle. rward, Off Premise (forward to an er) from a different phone within the ndset, Fwd Soft button, te Call Forward code), • Dial 0 (Remo• Dial your AutPassword• Dial the t• Press Spehorization code (your Station number + ), ype of Forward code (1-4), ed Soft button, d Dial bin number, • Dial Spee• Replace t ethe hands, return to idle. To activate Call Forward, Off Premise (forward to an external number) from a remote location: • Lift the handset, • Dial the telephone number of a DISA assigned CO line, • While receiving dial-tone, dial 554 (Call Forward feature code), • Dial your Authorization Code (your Station number + Password), • Dial the type of Forward code (6-9), • Dial Speed Dial bin number, • Replace the handset, return to idle.
LIP-8012D & LIP-8024D User Guide Issue 1 23 August, 2008 the selected message or you can send a text message t Text 11 Custom Display Messages each up to 24 be assigned by the Attendant and fix Pre-Defined Text auxiliary input for time, date, etc. RETURN AT DATE mm:dd 03: OUT OF OFFICE TURN AT TIME hh:mm FICE ssage 05: OUT OF OFFICE KNOWN CALL (enter up to 17 digits) FFICE STA xxxx RETURN AT TIME hh:mm Message 09: AT HOME Message 10: AT BRANCH OFFICE you select in response to an internal call, SilenMessage. There arecharacters. Ten canone assigned by you. re are ten In addition, theMessages; some allow(as shown in message list). Message 01: LUNCH RETURN AT hh:mm Message 02: ON VACATION Message REMessage 04: OUT OF OF RETURN AT DATE mm:dd Me RETURN UNMessage 06: Message 07: IN OMessage 08: IN MEETING
LIP-8012D & LIP-8024D User Guide Issue 1 24 August, 2008 To activate Cu• Press TRAstom or Pre-Defined Message Forward: NS/PGM, • Dial User• Dial the t• Dial any a ssages 01-04 and 06-08, • Press HOL Program feature code 51, wo-digit text Message code (00-20), uxiliary input for meD/SAVE, forward confirmed. To cancel activ• Press the ated Message: wdF Soft button, • Dial #. To program th ststation: • Press TRAe Station Cu om Message (00) at your NS/PGM, • Dial User• Enter Mes rs, using the following Charact Entry• 2 2 2 Program feature code 52, sage contents, up to 24 characteer Chart: Q – 11 A - 21 D - 31 Z – 12 B - 2 E - 32 . – 13 C - 3 F - 33 1 – 10 2 - 0 3 - 30 G – 41 J - 51 M - 61 H - 42 K - 2 N - 6I - 43 4 - 40 L - 3 5 - O - 63 6 - 60 5 5 50 2 P - 71 R - 72 S - 73 Q - 7* 7 - 70 T - 81 U - 82 V - 83 8 - 80 W - 91 X - 92 Y - 93 Z - 9# 9 - 90 *1 - Blank *2 - : *3 - , 0-00 # Character Entry Chart • Press HOLD/SAVE, to save the message.
LIP-8012D & LIP-8024D User Guide Issue 1 25 August, 2008 4. PLACING A CALL ver ice will be heard. Ring or normally determined by settings at t you may change this by dialing ‘#’ after placing the call. By changing the mode, a Voice low You can assign a Flex button for Direct Station . The DSS/BLF 4.1 Internal Calls You can place calls to other stations in the system othe Intercom. The call will ring, or for an ICM VoAnnounce call, a splash toneVoice Announce is the called station buAnnounce call will ring or a ringing ICM call will alVoice Announce (toggle). Selection/Busy Lamp Field (DSS/BLF)button allows you to call another station with the single er When you go off-hook, you may connect to another station or sy sou matically. This Prime L ere y be ate or delayed allowing y ke tion the delay. Otherwise, y pre ther utton before going off-hook to overr e Li rence. If off-hook and ta tion, Intercom dial-tone w out ter ler tone is received, yo e plac n Intercom L t; y mus p to return the phone to sta 4.1.1 Using Camp-On when calling a busy station the called party is busy, you may activate Camp-On, allback or Voice Over at the station. Camp-On allows you to wait off-hook for the called station to answer. Callback allows you to hang-up, and when the busy station returns to an idle state, the system will call of a button. The button LED will display the othstation’s status (ON=busy, OFF=idle). stem re4. Placing Calls rce autoine Pref nce ma immediou to ta other ac s duringou may ss ano Flex bide Prim ne Prefe you go ke no acill time- , and afwill be the Howur phon ed out-of-service iuock-Ou ou then t hang- an idle te. To place an Intercom call: • Lift the handset, • Dial the In num f the sired station, • When the c nswered or the Splash tone is heard, begin speakitercom ber o deall is ang with the called party. IfC
LIP-8012D & LIP-8024D User Guide Issue 1 26 August, 2008 your Station; after you answer the callback, the system will call the previouslyIf yo ecretary, you may activate 4.1.2 ion (PGM111- 4.2 nes’ on on the iPECS Phone assigned as a CO/IP line or using dial codes. The CO/IP lines are grouped for different types of calls, local, busy station. u are the Attendant or SIntrusion. You may also use Step Call; dial the next station by dialing the last digit of the Intercom number. Leaving a Message Wait If the called user does not answer or is in DND mode, you may leave a Message Wait. The called user will receive a Message Wait indication; the message icon will be displayed in the LIP-8024D. If the ring/message LED is set to Message Wait IndicatFLEX10), the ring/message LED will flash. To Camp-On (w• Press * aTo request a C• Press the ait off-hook) for a busy station: nd await an answer. allback (wait on-hook) for a busy station: MSG button and hang-up. To make a Voi• Dial #, • After the ce Over announcement to a busy station: Splash tone is heard, begin speaking. To activate Me• Press the ssage Waiting: MSG button and hang-up. External Calls 4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘liare accessed either using a buttlong distance, etc. Using the CO/IP line group code, you will be able to access any line from the group. A Flex button on the iPECS Phone assigned as a LOOP button lets you access a line from a group. Dial codes for access to CO/IP lines are: Individual CO/IP line access—
LIP-8012D & LIP-8024D User Guide Issue 1 27 August, 2008 88 + Line number (01-42 for iPECS-100, or 001-200 for iPECS-300 & 600). CO/IP Group access— 801-820 for iPECS-100, or 801-872 for iPECS-300 & 600 Any CO/IP Line access— le Dial Pulse to Tone ing IP address If Least Cost Routing is set-up, the number you dial m will place the call on the ight COS). You may need to enter an Authorization code before h case you will receive a second subject to Call Time Restrictions, you will receive a Call Warning Tone prior to disconnect. OTE—In the event of an emergency, assigned call) may be dialed 9 When dialing on a CO line which uses pulse stysignals, you may activate Switchover changing to DTMF style dialing (for bankservices, etc.). When placing an IP call, you must dial an using the ‘*’ key in place of the dot. will be analyzed and the systeleast expensive route. You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line. CO/IP line and Station Class Of Service (COS), which establish dialing restrictions, may vary during Day and Night operation (Day/Nplacing calls, in whicdial tone. Your external calls may beNEmergency numbers (ex., a 911 from any station in the System, regardless of a Station’s dialing restrictions (COS). To place an ex• Lift the ha• Dial the C• Dial the dternal call: ndset, O/IP line/group, esired number.
LIP-8012D & LIP-8024D User Guide Issue 1 28 August, 2008 4.2.2 e busy, you usy signal. You may request 4.2.3 s: Tracking External calls for billing 4.2.4 orarily ‘Lock’ your phone by activating S, which will disable all dialing from the o deactivate Temporary COS you must enter zation code. Waiting for the next available CO/IP line the lines connected to your system arIf allwill receive an All Trunks Bto be notified when a line becomes free. Account CodeIn some cases, you or your company may desire to track calls for billing or other purposes. You may enter an Account Code, which is output from the system to a printer in the SMDR report. You may have an Account Flex button (referCode to Assigning features to Flex buttons). Disable dialing from your phone To activate a q aled line is busy: • Select the desired CO/IP line button; when the busy notification is returned, press the MSG button, ueue if the selected/di• Return to ais availab n idle state by going on-hook; when the line le, the Station will be notified (ringing). To enter an Ac• Lift the ha• Press thecount Code before the call: ndset, assigned ACCOUNT CODE button, • Dial the A• Press *, I• Place the CO/IP call as normal. To enter an Ac• Press theccount Code (1-12 digits), ntercom dial tone is heard, count Code during a call: assigned ACCOUNT CODE button, • Dial the A• Press *. ccount Code (1-12 digits), You can tempTemporary COphone. Tthe station’s AuthoriTo activate Temporary COS: • Press TRANS/PGM, • Dial 21 (User Program code), • Press HOLD/SAVE.
LIP-8012D & LIP-8024D User Guide Issue 1 29 August, 2008 4.2.5 Temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For multiple calls, you will need to reactivate Walking COS or use the FLASH button to regain CO/IP dial-tone. 4.3 dial (LNR) an external call is mber Redial (LNR) ne, the system will store the numbers dialed on the last 15 calls. Using Directory 4.3.1 Using Last Number ReThe last number dialed on automatically saved in the Last Nubuffer. The iPECS Display PhoTo activate Wa• Press TRAlking COS: NS/PGM, • Dial 23 (User Program code), al. • Dial your Authorization Code (station number and password), • Place call as normTo dial th • Lift the he Last Number for an external call:andset, and/or press the DIR Soft button, ed• Press Spe Soft button, Navigation up and down buttons to select ast 15 numbers dialed, • Dial *, • Press thefrom the l• Press the Send Soft button or HOLD/SAVE. To deactivate Te• Press TRANSmporary COS: /PGM, • Dial 22 (User Program code), • r• Dial your Authorization code, P ess HOLD/SAVE.
LIP-8012D & LIP-8024D User Guide Issue 1 30 August, 2008 4.3.2 sing and Entering Saved Number Dial ast number dialed on an external call buffer for convenient dialing ed number is stored until a new Speed Dial Numbers S-100 system has memory allocated for 800 numbers (bins 200-999). The allocated 0-4999). allowed, use System Speed Dial to call d numbers. In some cases, these numbers are divided into groups ed System Speed Zone Groups. In this case, you your ed Dial Numbers Each station in the iPECS-100 System is allocated memory for 20 Station Speed Dial numbers (bins 00-19) each up to 48 digits. The iPECS-300 & 600 support 100 UYou may store the lSaved Number Dialto the at a later time. The Savnumber is saved. T p Save Number Dial: • Lift the handset, and/or press the DIRo lace a call using Soft button, • Press Speed Soft button, • Dial #. To store a num• While on ber in the Save Number Dial: an outgoing external call, press the Save Soft 4.3.3 Using SystemThe iPECSystem Speed Dial iPECS-300 & 600 systems each have memory for 3000 System Speed Dial numbers (bins 200You may, if frequently dialecallmay access some numbers and not others and dialing restrictions may be invoked. Only an Attendant can assign System Speed Dial numbers. 4.3.4 Using and Entering Station Spebutton. To place a call• Lift the handset, using System Speed Dial: • Press the DIR Soft button, • Press the speed button, • Dial the desired System Speed Dial bin number (200-iPECS-100 or 2000-4999 for iPECS-300 & 600). 999 for
LIP-8012D & LIP-8024D User Guide Issue 1 31 August, 2008 Station Speed Dial numbers (bins 000-099). These st digit—Activate dial tone detect. it—The system will d numbers are entered at the user’s station and may include several ‘special’ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. FLASH as 1 FLASH not as 1st diggenerate a flash on the CO line. st git—Send digits as ISDN Keypa MSG as 1 diFacility message. st rity, the stored hen used. ne Switchover, the system will switch from pulse to tone dialing. name may al by Name. QZ.13 ‘*’ as 1 digit—Display Secunumber will not be displayed w ‘*’ not as 1st digit—Dial Pulse to ToWhen entering a Speed Dial, a 16 characterbe associated with the number for DiCharacters are entered with two keystrokes as in the chart below. – 11 – 12 – 13 A - 21 B - 22 C - 23 D - 31 E - 32 F - 3 – 10 2 - 20 3 - 30 GHI4 – 41 - 42 - 43 J - 51 K - 52 L - 53 M - 61 N - 62 O - 63 - 40 5 - 50 6 - 60 PRS - 73 T - 81 U - 82 X - 92 Y - 93 9 - 90 - 71 - 72 W - 91 Q - 7* V - 83 8 - 80 Z - 9# 7 - 70 *1 - Blank 0-00 *2 - : *3 - , # Character Entry Chart
LIP-8012D & LIP-8024D User Guide Issue 1 32 August, 2008 4.3.5 Dial by Name and Entering Your Name by Name employs three different Directories: dir peed dial), Public Directory m Speed dial), or Intercom directory. To place a call• Lift the h using Station Speed Dial: andset, and/or press the DIR Soft button, • Press the Speed Soft button, • Dial the d ber (00-19 or 000-099). To enter a Sta onName: • Lift the h dsesired Station Speed Dial bin numti Speed Dial number with CO Line and an et, and/or press the DIR Soft button, ed• Press the Spe Soft button, • Press the ADD Soft button, ed Station Speed Dial bin number, • Dial the desir• Select/dia• Dial the desir• Press HOLD/SAl the CO/IP line/group, ed number to be stored, VE, • Enter theCharacter• Press HOL associated name if desired, using the Entry Chart, D/SAVE. To assign a St Dial number directly to a Flex button: • Press TRation SpeedANS/PGM, • Press the d F ton• Select th m desire lex but , e Tel Nu tton• Select/d O/ gro• Dial the nu• Press HO , Soft bu , ial the C IP line/ up, desired mber, LD/SAVE• Enter the associated name if , using the Character Entry chart, • Press HO . desiredLD/SAVE UsingDial Private ectory (Station S(Syste
LIP-8012D & LIP-8024D User Guide Issue 1 33 August, 2008 NOTE—To allow others to coIntercom directory, you must e ntact you via the nter a name for your lled, or the maximum number of retries is attempted—this is Automatic Called Number Redial (ACNR). For each retry, the system will activate your speaker then place the call with the microphone muted. When the remote end answers, you must select the MUTE station (up to 12 characters). 4.3.6 Using Automatic Called Number Redial (ACNR)When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancebutton, or lift the handset. Either of these actions will To a• pl ce a call using Dial by Name: Press DIR Soft button, blic directory, 3: Intercom directory, the LCD will e Character Entry Chart in • Dial the desired directory, 1: Private directory, 2: Pudisplay the names in alphabetical order, /down keys, or enter • Scroll using the Navigation uphsearch characters (refer to tSection 4.3.4). • Press HOLD/SAVE to place the call. ToM button, enter your station user name: • Press the TRANS/PG• Dial 74 (Station User Name code), Enter the Name, up to 1• 2 characters (press DND ce/delete a character). To input ss the second Soft button to select ABC> or abc> button, press the 2 button once), button, press the the 2 button twice. er of a button, press the ree button to backspacharacters: • Premode, • To input the first character of abutton 1 time (ex., for ‘a’, press• To input the second character of a’, press button 2 times (ex., for ‘b charact• To input the thirdbutton 3 times (ex., for ‘f’, press the 3 button thtimes. • Press HOLD/SAVE.
LIP-8012D & LIP-8024D User Guide Issue 1 34 August, 2008 cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call: • Use the Navigation button to display the next menuand select the ACNR Soft button, Hang-up handset. • To• cancel the ACNR request: Press the Stop Soft button.
LIP-8012D & LIP-8024D User Guide Issue 1 35 August, 2008 5. TRANSFER, CONFERENCE & OTHER CALL HANDLING call to a r other l Transfer. You can screen r with the receiving party (Screened Call lete the transfer without screening ransfer). nal or external, are place in Transfer Hold. These calls will receive Music on Hold (MOH) and will recall if not answered in a timely manner. If an Unscreened Transfer call encounters an error or DND, it may immediately recall at your Station. DSS/BLF buttons may be employed to transfer calls. 5.2 Call Hold: Placing a call in a waiting state You may place an active Internal or External call in one of several holding states. In System Hold, other non-restricted stations may pick-up the call. In Exclusive Hold, only the holding station may pick-up the call. The system is assigned a preferred hold type (System or Exclusive). You may override this Hold Preference by pressing the HOLD/SAVE button twice. 5.1 Call Transfer: Sending adifferent destination You can send an active call to another station oresource of the system, Calthe transfeTransfer) or comp(Unscreened Call TTransferred calls, interThe LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a DSS/BLF button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user. This Hold Recall is provided with a different ring signal. If not answered in a timely manner, the Attendant will receive Attendant Hold Recall. 5. Call Handling To Transfer an active call: • Press TRANS/PGM, • Call the transfer party, • Unscreened Call Transfer- Hang-up, • Screened Call Transfer– When call is answered or Splash tone is heard, announce the call and hang-up.
LIP-8012D & LIP-8024D User Guide Issue 1 36 August, 2008 5.3 Broker Call: S 5.4 Conference establish a Conference with up to 3 parties, or en using a Multi-Party Conference he other parties in the ct to ecall. ou may also use the Conference operation to join 2 versation. This is an To place a call n Hoss HOLD/SAVE. o ld: • Prewitching between two calls You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons. To switch betw• Press the een two calls (Broker Call): desired CO/IP line button. Joining Multiple People in aYou can 24 parties whInterface Module (MCIM). TConference may be internal or external. A Conference can be placed on Hold and is subjeHold RYexternal parties in a private conUnsupervised Conference, which is not subject to the normal Hold Recall operation. To establish a• Establish parties, • Select the Conference: call with one of the desired conference Conf Soft button, • Establish • Select thecall with the other conference party, Conf Soft button, • Select the Conf Soft button again to establish the e. conferencTo place a Con• Press the ference on Hold: HOLD/SAVE button. To retrieve the• Select the Conf Conference from Hold: Soft button.
LIP-8012D & LIP-8024D User Guide Issue 1 37 August, 2008 5.4.1 Setting up a Conference Room ference, up to 9 t up, letting up to 24 hen setting up Conference Room, a password can be designated for ternal parties) to use for To ervised Conference: • Establish conference with two external parties, • Select the Conf establish an Unsup Soft button, To retrieve an• Lift the ha• Select the• Hand-up handset. Unsupervised Conference: ndset, Conf Soft button. In addition to establishing a ConConference Rooms can be separties converse when using a MCIM. Wainvited parties (internal and exaccessing the established Conference Room. To set-up a Co• Press the nference Room: TRANS/PGM button, • Dial 53 to• Dial the d• If desired(up to 12• Press HOL create a Conference Room, esired Conference Room number (1-9), enter a password for the Conference Room digits), D/SAVE to establish the Room. To join a Confem entry code), • onference Room password. Torence Room: • Lift the handset, • Dial 59 (Conference Roo• Dial the Conference Room Number, Dial the C delete a Conference Room: • Press the TRANS/PGM button, • Dial 54 (Conference Room delete code), • Dial the Conference Room number (1-9), • Dial the Conference Room password,• Press HOLD/SAVE to delete the Conference Room.
LIP-8012D & LIP-8024D User Guide Issue 1 38 August, 2008 5.5 Call Park: Placing a call on Hold to Page A user may transfer an active CO/IP call to a special h can be accessed ypically, this ging to notify the desired user of all. Recall after the Call 5.6 Two-Way Record: Recording a call ctive external conversation in your holding location (Park Orbit), whiceasily from any station in the system. Tfeature is used with Paa parked cParked calls are subject to Hold Park timer. To• Press TRANS/PGM, park an active external call: • Dial the Park Orbit (601-610 for iPECS-100, or 601-619 for• Return toTo retrieve a p• Lift the ha• Dial the P iPECS-300 & 600), idle. arked call: ndset, ark Orbit. You may record an aVoice Mail Box. Toord activate Two-Way Record while on a CO/IP call: • Use the Navigation button to display the next Menu and select the Rec Soft button, record warning tone ile on a CO/IP call: n button to display the next menu, is heard and recording starts. To stop Two-Way Record wh• Use the Navigatioand select the Record Soft button or, • Hang-up, return to idle.
LIP-8012D & LIP-8024D User Guide Issue 1 39 August, 2008 6. SEND & RETRIEVE MESSAGES 6.1 Responding to a Station Message Waiting Indication Another station can leave a Station Message Waiting ode. The message icon will be displayed on the LCD screen in LIP-8024D. If programmed, a flashing CS Phone also will indicate when a Message Waiting (PGM 111-Flex10). As a ne . You may review and delete messages as respond with a call back. indication (MWI) when you do not answer or your phone is in DND mMSG LED on the iPEthere is further notification, a Message Wait Reminder Tocan be providedas well 6. Send & Retrieve Messages To review your Station messages: n, the LCD shows the Message • Press the MSG buttoSummary display: 1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) BACK OK • Dial 1 to view Station messages, h To re• uttons to scroll through • Press the navigation up/down button to scroll througthe messages. turn a call from the list of Intercom (MWI): Press the navigation up/down bthe Intercom messages, • Press the OK Soft button to select and place the returcall. n To• Press the navigation up/down buttons to scroll through the Station messages, • Press the Delete delete a Station MWI: Soft button to select, • Dial 1 (Delete MWI). To delete all Station MWIs: • Press the Delete Soft button, • Press 3 (Delete All MWIs).
LIP-8012D & LIP-8024D User Guide Issue 1 40 August, 2008 6.2 Getting Voice Mail Messages When callers a oice Mail Box c e Mail Box is ar IM/VSF module, the e messages. re forwarded or recall to your V, they an leave a voice message. Your Voicp t of the integrated VMiPECS Feature Server or an external Voice Mail system. The Voice Mail system allows access to and management of received voice messages. While in your Mail Box, you have control of your password and Mail Box greeting. In addition, you can remotely control Call Forward for your station from the VMIM/VSF. You will need to register an Authorization Code for your station to access the VMIM/VSF Voic To retrieve Voice Mail locally using a Flex button: • Press the programmed VOICE MAIL Flex button, • d corresponding password to receive th sages’ prompt, • Dial desired • At completio up to return to idle. To he MSG button: Dial your Mail Box number ane ‘Number of Mesoption codes, n of session, hang- retrieve Voice Mail locally using t• Press the flashing MSG button, the LCD shows the Message Summary display: 1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) BACK OK • Press the Navigation down key, to display additional items: (003) 4. UMS MSG5. ICM SMS(003) BACK OK •Dial 2 for VMIM/VSF, 3 for external VM Server Voice Mail, or 4 for Feature ur station number and • At completion of session, hang-up to return to idle. • After the prompt enter yopassword, • Dial desired option codes,
LIP-8012D & LIP-8024D User Guide Issue 1 41 August, 2008 6.3 Sending and You can exchange short text messages (up to 100 S display activate the e Wait indication he ring/message LED will flash. To access you• Lift the h• Dial the tby the VM• At answeprompt, • Dial the Mof Messag• Dial desir• At compler Voice Mail Box from a Remote Location: andset, elephone number of a DISA CO line answered IM/VSF Auto Attendant, r, dial # to receive the ‘Mail Box & Password’ ail Box and password to receive the ‘Number es’ prompt, ed option codes, tion of session, hang-up. Receiving Short Text Messages alphanumeric characters) with other iPECphone users. These messages willmessage icon on the LCD (LIP-8024D). If thring/message LED is set to Message (PGM111-Flex10), tTo send an SMS message to another iPECS display Ph• one: Press the TRANS/PGM button, • Dial 36 (SM• Dial 1 to renew or edit e, e, • r mcharacter (refer to Character Entry Chart in Section 4.3.4). • Press HOLD/essage. S send code), send an existing message, or 2 to send a an existing messagtation range to recei• Enter the s ve the message, to send to a single station enter the station number twicDial you essage using 2 key strokes for each SAVE to send your mTo e vi w your received Short text messages: Press the MSG butt• on, and press the Navigation down key four times (LIP-8012D) or three times (LIP-8024D), the LCD will display the Messadisplay, ge Summary 5. ICM SMS(003) BACK OK 4. UMS MSG(003)
LIP-8012D & LIP-8024D User Guide Issue 1 42 August, 2008 • Dial 5; the first two (LIP-8012D) or three (LIP-8024D) SMS messages are shown iDial the Message n brief, To• Delete• number to view the entire SMS message. delete received Short text messages: Press the Soft button, rt text messages. • Dial 1 to Delete the message, 2 to Cancel, or 3 to Delete all received Sho
LIP-8012D & LIP-8024D User Guide Issue 1 43 August, 2008 7. REMOTE S A SA) ccess) allows remote es (remote on Code). d inputs CO/IP lines, review voice mails, etc). 7.2 Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number. This feature is only effective with an ISDN CO line. YSTEM CCESS7.1 Direct Inward System Access (DIDISA (Direct Inward System Aystem’s resourcusers to gain access to the susers may be required to enter an AuthorizatiThe system will recognize remote user diale(call other stations, place calls over To access system resources remotely: • Call the system’s DISA facility, • Await answer and dial your authorization code (station number and password), • Dial as needed for the desired system resource. To register a mobile phone number: • Press the TRANS/PGM button, • Dial 37, • Dial the mobile phone number, • Press the HOLD/SAVE button. To activate a registered mobile phone: • Press the TRANS/PGM button, • Dial 38, • 1 to activate, 0 to deactivate, • Press the HOLD/SAVE button. To place a call from the mobile extension using the iPECS System: • Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, • Place internal or external iPECS call as normal. 7. Remote yAccess S stem
LIP-8012D & LIP-8024D User Guide Issue 1 44 August, 2008 NOTE—The mobile may reconnect to the transfer call by pressing the # key. To TransiPECS: fer a call from the mobile extension using the • Dial “*”• Dial thethe mob while on an iPECS call, desired extension, the call is transferred and ile phone returns to idle.
LIP-8012D & LIP-8024D User Guide Issue 1 45 August, 2008 8.1 Call Log d 8. Misc. Features 8. MISC. FEATURES Users can view a log of incoming, outgoing and missecalls on the display (up to 99 records). A LOG Sbutton provides simple acceoft ss to incoming (called), e LOG Soft button will be displayed as LOG(M); the missed call icon also will appear on the LCD (LIP-8024D). outgoing (dialed) and missed (lost) calls. NOTE—if a call is missed, thTo access the Call Log menu: • Press the LOG Soft button, • Using the Navigation up/down keys, to view items (Called, Dialed, or Lost), 01. ▶ CO1 01112345678 02. ◀ 101 03. CO2 LEE K D BACK SELECT SEND ▶ • Log codes include: ◀- Incoming call ▶- Outgoing call - Missed call To place a call using numbers stored in the Call Log: • From the Call Log, use the Navigation up/down keys, to view items (Called, Dialed, or Lost), 01. ▶ CO1 01112345678 02. ◀ 101 03. CO2 LEE K D BACK SELECT SEND ▶ • Highlight the desired item, and press the Send Soft button to place the call. To save an external call to the Station Speed Dial: • Use the Navigation up/down buttons to highlight the desired external call item, • Press the Select Soft button, • Press the Save Soft button.
LIP-8012D & LIP-8024D User Guide Issue 1 46 August, 2008 The CO code in a log item is used to seize the co line when placing an exte all log. Up to 5 CO c cTed codes. If a code 2 - selected, the selected code will be used in placing all in the call log. rnal call using the cd. odes an be savehe first CO code is sent from the system in the saved call log. Normally the first CO code is ‘9’, but if the telephone number is equal to a number in the Speed Dial list, the first CO code will be the access code of the saved CO line of the speed dial. Therefore the first CO code of each call log can be different and is not be editable. CO Codes 2 - 5 are the user-definisof the external calls To• From the C igation key, to advance to Soft button items, 02.03. CO2 LEE K D CODE select a CO Code: all Log, use the right Nav the next 3 01. ▶ CO1 01112345678 ◀ 101 DEL CO•Press the CO COD ode displaying the + symbol is the cur em), • T E Soft button (crently selected it1. +88001 2. 3. BACK EDIT SELECTo edit the CO c ): • Use Navigation up/down buttons to highlight the desired item, • Press the Editode (positions 2-5 only Soft button to modify selection. To• buttons to highlight the select the CO code: Use Navigation up/down desired item, • Press the Select Soft button.
LIP-8012D & LIP-8024D User Guide Issue 1 47 August, 2008 8.2 Contrast 8.3 Background M the system. hese sources or an internal source provide input for Background Music (BGM) and Music On Hold (MOH). n, a recorded message from the VMIM can be iPECS ers T possible selections for BGM and MOH: 12 8.4 User can broadcast announcements to other Stations are one or more of the Internal Page Zones. e ones 501-510 (iPECS 100), 501-535 (iPECS 300 & 600) Internal All Call Page 543 External Page Zones 545-546 External All Call Page 548 LCD contrast can be adjusted to enhance viewing ability. usic and Music on Hold Two audio sources can be connected toTIn additioused. BGM is played over the speakers of thePhone when the station is idle. MOH is played to callplaced on Hold. here are four: Off : Source BGM1 3: Source BGM2 4. VMIM message Using Internal, External and Meet-Me Paging The stations and/or external speakers. assigned toThe system has two External Page Zones that can bconnected to external speakers. Page Zone codes are: Internal Page ZTo turn on Background Music: • Press HOLD/ to cycle through the BGM selections. SAVETo change the• While in a LCD Contrast: n idle state, press the VOL S T buttons to adjust theS- increaT- decrea brightness. se (darker) se (brighter)
LIP-8012D & LIP-8024D User Guide Issue 1 48 August, 2008 All Call Page 549 If the desired Page Zone is busy, the User can elect to omes in the queue. Users paged party answer the Page using y may any phone in the system by et-Me code. 8.5 Push-To-Talk assigned as a member of one or ine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or hich the phone is assigned. Once page ed in to the same PTT group. be recalled when their turn ccan also request aMeet-Me Paging. In this case, the paged partanswer the page from dialing the Me (PTT) Page iPECS Phones can bemore of the system’s nTo make a pag• Lift the handset, • If assigneannounceTo queue for a• Press the e: • Dial the desired Page zone, d, after page warning tone, make ment. page when busy is received: MSG button, • Replace tTo answer a M• Lift the hahe handset returning to idle. eet-me-Page: ndset. all PTT groups to wlogged in, place or receive one-way announcements to/from other users who are loggTo log-in to a • Dial #0, • Dial the dgroups), To log-out of t• Dial #0, t• Press the * kTo place a page announcement to the activ T group: • Press and holPTT group: esired PTT group number (1-9 or 0 for all he PTT group(s): he PTT Log-in/out code, ey. e PTd the PTT Flex button, • After con m anno . fir ation tone, make page uncement
LIP-8012D & LIP-8024D User Guide Issue 1 49 August, 2008 8.6 Wake-Up Alarlarm by lifting the handset, BGM will be provided. 8.7 Alarm/Door Bed and the Alarm Ring signal unique Door Bell Ring (single tone burst) may be received each time the external contact is d to act as a Door Open contact. m iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the aTo set the Wake Up Alarm clock: • Press TRANS/PGM, • Dial 41 (Alarm Clock code), • Dial 2-digit hour and minute for alerting, • For a daily (repeating alarm), press #, • Press HOLD/SAVE. To erase Wake-Up: • Press TRANS/PGM, • Dial 42 (Alarm Clock delete code), • Press HOL SAVE. D/ell The system can monitor external Alarm or Door Bell contacts: Alarm Monitor—should the external contact activate, a unique Alarm Ring signal and LCD display may be received. To restart the monitor circuit, the external contacts must be deactivatterminated. Door Bell—a activated. A system contact also can be assigne To r top code). te minate the Alarm signal: • Dial 565 (Alarm STo activate the Door Open contacts: •Lift the handset, • Dial Door Open code, #* and contact number 1-4.
LIP-8012D & LIP-8024D User Guide Issue 1 50 August, 2008 NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. 8.8 Power Fail Tr back-up batteries or Power Fail ally. When PFT is implemented, an SLT is connected to a CO line by the system. This y normal SLT, providing service 8.9 sincorporate several Users with general on such as station number, date, time, and status. Voice Memos are heard over the iPECS eaker and over the handset for SLTs. o, the following items are : ICM Signaling Mode (Handsfree/Tone/Privacy) Station IP Address ion Mac Address ansfer (PFT) When AC power to the system fails, back-up operation may be provided withTransfer (PFT). When battery back-up is provided the station will operate normSLT can be used as anwhile power is out. Sy tem Voice Memo The integrated Voice Mail modules Voice Memos to provide StationinformatifeaturePhone spFor the Station Status MemreportedStatNumber of messages x (x: number of all message waiting) Wake-Up Time (hh:mm) Do Not Disturb Forwarded to station xxx Forwarded to speed bin xxx Queued CO/IP line xxx Locked (Temporary COS) COS x
LIP-8012D & LIP-8024D User Guide Issue 1 51 August, 2008 NOTE—only activated features are announced. 8.10 Hot Desk ot n one as if it were your station. attri r station number and you can n logged-out, calls to your forwarded to the chosen destination. iPECS phones in the system may be assigned for He Hot Desk phones let you log-oDesk operation. Thesand use the Hot Desk ph Once logged-on, the Hot Desk station will take on the butes assigned to youmake calls as normal. Whestation number areTo hear Date &• Dial the Voice Memo code (661 for iPECS-100, or *661 • Date and is xx:xx pTo hear Statio• Dial VoiceiPECS-300• The Statio150”. To hear Station Settings: iPECS-300• Station St Time memo: for iPECS-300 & 600), Time memo is heard, “Date is May 2nd.Time m”. n Number Prompt: Memo code (662 for iPECS-100, or *662 for & 600), n Number memo is heard, “This is station • Dial Voice Memo code (663 for iPECS-100, or *663 for & 600)), atus Memo is heard.
LIP-8012D & LIP-8024D User Guide Issue 1 52 August, 2008 To Log on to a Hot Desk station: ••n Code (Station Number and To L Hot Desk station: Lift the handset, Dial your AuthorizatioPassword). og out of the• Press the TRANS/PGM button, •• to select a call forward Dial * twice, Use the VOL S T buttonsdestination for your calls, speed dial, joined mobilephon e, VMIM/VSF, or VM group, utton. • Press the HOLD/SAVE b
LIP-8012D & LIP-8024D User Guide Issue 1 53 August, 2008 9. PBX, CENTREX & ISDN FEATURES PECS has been designed to operate with a host rvices from your service nnects to a host with analog CO t as an host st dial codes. While on a feature to transfer calls to other host extensions or access features of the host. The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call. 9.2 Access the ISDN Network 9.2.1 Using the Keypad facility to access ISDN features Access to certain features of your ISDN services requires that dialed digits be sent to the ISDN as data and not tones. In this case, dialed digits are sent as ‘Keypad messages’. A Keypad Facility button must be assigned using the Flex Button program procedures. Once active, dial into the ISDN for services; however, actions other than dialing will deactivate the Keypad Facility operation. 9.1 Access PBX or Centrex features The iPBX system or Centrex seprovider. The iPECS colines. When accessing a CO line, the phone will acextension of the host, allowing access to thesystem features using the hocall, use the iPECS FlashTo access PBX or Centrex features while idle: • Lift the handset, • Select/dial access a PBX/Centrex CO line, • Dial PBX/Centrex feature code. To access PBX/Centrex features while on a PBX/Centrex CO line: • Use the Navigation button to display the next menu, and select the Flash soft button, • After receiving new dial tone, dial the PBX/Centrex feature code. 9. PBX, CentISDN Featrex, & ures
LIP-8012D & LIP-8024D User Guide Issue 1 54 August, 2008 9.2.2 sis, and as with Centrex, are accessed using the Flash button on an upplementary services an ISDN line can be placed on the line. the two held calls hold button. An ISDN line To activate Keypad Facilit the KEYP Cy operation: bUsing ISDN Supplementary Services ISDN service providers may incorporate features similar to those of Centrex. These ISDN Supplementary services are provided on a subscription baiPECS phone. Using splaced on Hold and a second call e between You may then alternat(Broker Call) using theconference can be established using the Flash and Conf Soft buttons. A conference can also be placed on hold. 9.2.3 A SDN Caller ID Restriction outgoing, Connected Line (COL), ctivating IiPECS Phone users can restrict the transmission of Caller ID to the far-end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate and incoming, Calling Line ID (CLID) restriction. • Press AD FA ILITY utton to switch to keypad mode• Dial , as deTo deactivate • Press KEYsired. Keypad Facility operation: PAD FACILITY, • OR • Press a Feature or Flex button. Whil s ISDN Supplementary se i• e on an ISDN CO line, to accesrv ces: Press Flash, • Press HOL /SAVE, ConfD, or CO line button to activate the desired feature. To restrict Cal• Lift the handset, • Press programmed CLIR/COLR button to place call. ler ID:
LIP-8012D & LIP-8024D User Guide Issue 1 55 August, 2008 10. FEATURES & FLEX BUTTONS 10.1 Entering Station Program Data al code set is available for iPECS Phone users s Authorization Codes After entering the User Program mode, dial the codes to select the attribute and setting. Once saved. A list of the User Program codes, the feature/function and any input required are given in Appendix B. In some cases, you signments. 10.2 Assigning Fea feature and may include the Account code digits). tures that may be assigned to a Flex button include: S/B bin. Flex Numbering Plan—Enter Flex Numbering Plan code (refer to Appendix A). a A specito assign certain attributes such a(Passwords).selected, the setting is 10. Featur Buttonses & Flex enter these codes as part of Flex button astures to Flex Buttons You may assign features and functions to the Flex buttons on your iPECS Phone (possibly CO/IP lines). Flex buttons may be assigned for most features providing One-Touch feature activation (ex., a Flex To assign user• Press TRA programmable attributes to your station: NS/PGM, • Dial desir• Press HOLed User Program codes shown in , D/SAVE.Appendix B button may be assigned to access the Account CodeFeaDS LF—Enter station number. Speed Dial—Enter Station/System Speed dialUser Program Code—Press TRANS/PGM and enterUser Program code (refer to Appendix B). CO/IP Line—Enter the CO/IP line or group number. To assign a fea• Press TRANS PGMture to a Flex button: /, • Press the desired Flex button, and required inputs; for User pendix B), first press the TRANS/PGM, • Dial desired code Program codes Ap• Press HOLD/SAVE.
LIP-8012D & LIP-8024D User Guide Issue 1 56 August, 2008 APPENDIX A FLEXIBLE NUMBERING PLAN FE iPECS-100 iPECS-300 iPECS-600 REMARK ATURE Intercom Call 100-169 100-399 1000-1599 Internal Page Zone 501-510 501-535 501-535 Internal All Call Page 543 543 543 Meet Me Page 544 544 544 External Page Zone 1~2 545- 545-546 546 545-546 External All Call Page 548 548 548 All Call Page (Internal/External) 549 549 549 SMDR Account Cod ee Ent r 550 550 550 SLT use only Flash Command to CO Line 551 551 551 SLT use only Last Number Redial 552 552 552 SLT use only DND (Toggle On/Off) 553 553 553 SLT use only Call Forward 554 554 554 Speed Dial Programming 555 555 555 SLT use only Message Wait/Callback Enable 556 556 556 SLT use only Message Wait/Callback Return 557 557 557 SLT use only Speed Dial Access 558 558 558 SLT use only Cancel DND/FWD/Pre MSG 559 559 559 SLT use only CO System Hold 560 560 560 SLT use only Program Mode Access 561 561 561 SLT use only Attendan Ut navailable 562 562 562 Answering Machine Emulation 564 564 564
LIP-8012D & LIP-8024D User Guide Issue 1 57 August, 2008 FEATURE iPECS-100 iPECS-300 iPECS-600 REMARK Alarm Reset 565 565 565 Group Call Pickup 566 566 566 Universal Night Answer 567 567 567 Account Code with bin 568 568 568 Walking COS Code 569 569 569 ACD Supervisor On/Off Duty 571 571 571 ACD Supervisor Login 572 572 572 ACD Supervisor Logout 573 573 573 ACD Help Code 574 574 574 ACD Calls In Queue Display 575 575 575 ACD Supervisor Status Display 576 576 576 ACD Supervisor Monitor 577 577 577 ACD Reroute Queued Call w/answer 578 578 578 ACD Reroute Queued Call w/o answer 579 579 579 Enter Conference Room 59 59 59 Camp-On Answer 600 600 600 SLT use only Call Parking Locations 601- 601- 601-619 610 619 Group Pilot Number 620-659 620-667 620-667 Station User VMIM/VSF Features 66 *66 *66 Call Coverage button 67 67 67 Direct Call Pickup 7 7 7 CO/IP Group Access 8xx 01-20 8xx 01-72 8xx 01-72 Individual CO/IP Line Access 88xx 01-42 88xxx 001-200 88xxx 001-400 Retrieve Last Held CO/IP 8* 8* 8* Retrieve Individual Held CO/IP 8#xx 8#xxx 8#xxx xx(x) = CO Line number Access CO Line in the 1st available CO Group 9 9 9 Attendant Call 0 0 0
LIP-8012D & LIP-8024D User Guide Issue 1 58 August, 2008 FEATURE iPECS-100 iPECS-300 iPECS-600 REMARK VM Message Wait Enabled *8 *8 *8 VM Message Wait Disable *9 *9 *9 Door Open (1st Door ) #*1 #*1 #*1 Door Open (2nd Door ) #*2 #*2 #*2 Door Open (3 Doorrd ) #*3 #*3 #*3 iPECS-300 & 600 Door Open (4th Door ) #*4 #*4 #*4 iPECS-300 & 600 MCID Request *0 *0 *0 AME Feature 564 564 564 Unsupervised Conference Timer Extension code ## ## ## PTT Group Login/Logout #0 #0 #0
LIP-8012D & LIP-8024D User Guide Issue 1 59 August, 2008 APPENDIX B USER PROGRAM CODES CODE FUNCTION REMARK 10 Enblock Mode Dialing iPECS L 00 on IP-70 ly11 x Differential Ring, Intercom Select R one 1-8 ing T12 x Differential Ring, CO/IP line Select R one 1ing T -8 13 x Intercom Answer Mode Select ICM Signal mode, 1: HF, 2: TONE, 3: Privacy 14 x Call Coverage Attribute Setting 1+: ON/OFF, 2+: ring delay (0-9) 15 x Station Ring Download Select d load R g own inTone 0-9 19 Ear&Mic Headset Usage iPECS L 00 on IP-70 ly21 Knock Down Station COS 22 Restore Station COS May req Autho zation uire ricode 23 Walking COS May require Authorization code 30 VM Mobile Notify 31 Station Message Wait Retrieve 32 CLI/IP Message Wait Retrieve 33 x Authorization Code (Password) Entry Station number +up to 12 digits, no Flex button 34 Assign DID CALL WAIT Button 35 Message Wait in Executive/Secretary pair 36 Send SMS Message 37 Register Mobile Extension 38 Activate Mobile Extension 39 Register Mobile Ext. CLI 41 xx Set Wake-Up Time Input time, 24 hour clock 42 Erase Wake-Up Time 51 xx Custom/Pre-defined Message Display Select Message 00-20 52 xx Register Custom Message Input up to 24 characters 53 x Create Conference Room Input Conf Room (1-9) & password 54 x Delete Conference Room Input Conf Room (1-9) & optional password
LIP-8012D & LIP-8024D User Guide Issue 1 60 August, 2008 CODE FUNCTION REMARK 55 Monitor Conf. Room 61 x Headset/Speakerphone Mode 62 x Headset Ring Mode 1: Speakerphone, 2: Headset, 3: both 71 LCD Display Mode 72 Version Display 73 Background Music 74 x Station User Name Registration Input up to 7 characters 75 Display Phone IP Address 76 Change Phone IP Address 77 Display Phone MAC IP Address 78 Change Mode 79 Display Phone Version 80 Assign RECORD Button Requires VSF/External SMDI VM 81 Assign ISDN CLIR Button 82 ISDN COLR Button 84 Assign ACCOUNT CODE Button 85 Assign LOOP Button 86 Assign ATD INTRUSION Button 87 ICM Button 88 Assign CAMP-ON Button 89 Assign KEYPAD FACILITY Button 8# Assign OHVO Button 90 SPEED Button Assignment iPECS LIP-7000 only 91 CONF Button Assignment iPECS LIP-7000 only 92 CALL BACK Button Assignment iPECS LIP-7000 only 93 DND Button Assignment iPECS LIP-7000 only 94 FLASH Button Assignment iPECS LIP-7000 only 95 MUTE Button Assignment iPECS LIP-7000 only 96 MONITOR Button Assignment iPECS LIP-7000 only 97 REDIAL Button Assignment iPECS LIP-7000 only 98 FWD Button Assignment iPECS LIP-7000 only 99 Assign PTT Button *0 Hot Desk Login Code
LIP-8012D & LIP-8024D User Guide Issue 1 61 August, 2008 CODE FUNCTION REMARK ** Hot Desk Log out Code *7 Force Fwd to Dest. *8 Register Bluetooth *9 Bluetooth Usage
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