Etekcity ESWO1-USA Etekcity Voltson Smart Wifi Outlet User Manual

Etekcity Corporation Etekcity Voltson Smart Wifi Outlet

User manual

Smart Wi-Fi OutletQuestions or Concerns?Please contact us: (855) 686-3835support@etekcity.com
Scan here to view the latest digital version of this manual.Due to consistent app updates and improvement, the contents of this manual are subject to change without prior notice.Thank you for purchasing the Smart Wi-Fi Outlet by Etekcity. Use your home Wi-Fi network to remotely control your lights and appliances with a press of a button. Use the VeSync home automation app on your Android or iOS device in order to schedule actions, keep track of power usage, and turn off your lights and television from several rooms away. Modernize your home and take control.We’re constantly working at building better living with the products and services we create. Should you ever experience any issues with your new product, feel free to contact our helpful customer service team toll-free at (855) 686-3835 or by e-mail at support@etekcity.com.Thank You.
iOS Setup & ConfigurationAndroid Setup & ConfigurationRe-configuring a DeviceDeleting/Sharing a Device, Logging OutTroubleshootingCustomer SupportWarrantySpecificationsSafety Information2728293031334Setup & ConfigurationAPN ModeTurning Devices ON/OFFAction ScheduleTriggered ActionsCountdownAction TimerPower History, Action Log, Firmware UpdateEdit Device5810111213141515Setup & ConfigurationAPN ModeTurning Devices ON/OFFAction ScheduleTriggered ActionsCountdownAction TimerPower History, Event Logging, Upgrade FirmwareDevice Editor161921222324252626Table of Contents
4IMPORTANT: Please read, understand, and comply with all of the instructions provided in this manual before using the device. Failure to comply with the instructions given in this manual and/or using the device in ways other than the ones mentioned in this manual may result in serious injury and/or damage to the product.•  DO NOT exceed the maximum load current of 10A (approximately 1100W). Always check the electrical power before use to avoid potential damage to the device.•  DO NOT use for or near space heaters or air conditioning units.•  Keep out of reach of children.•  The outlet is for indoor use only. Avoid exposure to high-temperature sources, direct sunlight and moisture. The outlet is best used in areas with good air circulation.•  To avoid short circuiting, keep the outlet out of direct/indirect contact with water and liquids.•  DO NOT install the outlet in washrooms, restrooms, and any other damp environments.•  When cleaning, use a dry cloth to wipe the outlet’s surface.•  The VeSync home automation app is only compatible with Android 4.0 / iOS 7.0 operating systems and above. •  The app does not support any phone/tablet. The outlet does not support 2G / 3G / 4G networks for configuration.•  Before configuration, make sure the wireless network is operating normally in order to avoid adverse effects on the product operation.Safety Information
5iOS Setup & Configuration SetupNOTE: Before configuration and operation, connect your smartphone/tablet to the Wi-Fi network you wish to operate the device with.1.  Download and install the VeSync app to your device by searching “Vesync app” in the App Store, or by scanning the QR code below.2.  Plug the smart outlet into a powered socket or power strip. A solid blue light will appear.App StoreNOTE: If a blue light does not appear, follow the re-configuration steps on page 27.NOTE: Only one account can be created per device. The outlet configuration can be shared to other accounts connected to the same network once the first account has been created.3.  Once downloaded, open the VeSync app. Tap “Sign Up” to create an account. Enter your User ID and password and tap “Sign In”.
6Configuration1.  To begin configuration for the smart outlet, tap the        button on the top right corner of the home screen, then tap “Start Config”.2.  Input your Wi-Fi network ID and password and tap “Complete Configuration”
73.  Once configuration is complete, the outlet will appear on the app home screen.4.  Connect the desired appliance to the smart outlet. Keep your appliance ON in order to control it through the VeSync app. NOTE: If configuration fails, retry connection through APN mode. (see pages 8-9)
8APN Mode (skip to page 10 if your outlet is already configured)1.  While in the configuration menu, tap “Use APN”.2.  Press and hold the outlet power button for about 10 seconds and release when the LED light starts to slowly blink blue.3.  Tap “Next”.
96.  Tap “Success” and input your Wi-Fi network ID and password, then tap “Complete Configuration”. Once configuration is complete, the outlet will appear on the app home screen.5.  When at the list of available networks, connect to “ESP XXXXXX”. Once you are connected, return to the VeSync app.4.  Tap “Join ESP WiFi”.
10The device is OFF.The device is ON.OperationTurning Devices ON/OFFMethod 1: Method 2:While at the VeSync app home screen, tap the slider next to the desired outlet to turn it on or off.Tap on the desired outlet name to access outlet control settings. Tap the power button on the center of the screen to turn the device on or off.The device is OFF.The device is ON.The device is offline.The device is online.
11Action ScheduleAction Schedule lets you schedule and repeat an action such as turning a device on or off on desired days and times. To add a new scheduled action:Tap the + button on the top right corner of the screen.NOTE: While in the Action Schedule menu, use the activation switches to quickly turn on or off a saved action schedule.Tap to confirm your scheduled action.Tap to set the hours and minutes of the desired actions.Tap to select which days to repeat the action.Turn device ON.Turn device OFF.
12Triggered ActionsYou can set a minimum or maximum power that an outlet can accommodate and trigger specific actions, such as switching off an outlet, receiving an email, or notification on your smartphone, when this power setting is exceeded. To set the maximum or minimum power (units in W) of an outlet, tap on the data field next to Max Power or Min Power and a numpad pops up so you can input your desired power rating. Tap ‘Done’ when you’ve inputted your desired power rating and configure them/turn off configuration by tapping on the slider button.To select the triggering actions, tap on the slider button located to the right of each triggering action.To add a new triggered action:Tap the + button on the top right corner of the screen.
13CountdownTo conserve energy, you can schedule a countdown for an outlet before it automatically turns off.To schedule a countdown:1.  Tap the      button on the main screen and a Countdown Timer dialog box will pop up.2.  Scroll on the data fields to set the desired countdown for your outlet. When you’re finished setting the countdown, tap ‘OK’ to schedule it.3.  Your outlet will automatically switch off after the countdown ends.
14Tap to confirmyour timed action.Tap to give the timed action a name.Tap to set the time of the desired action.Tap to set the date of the desired action.To add a timed action:Tap the + button on the top right corner of the screen.Turn device ON.Turn device OFF.Action TimerThe Action Timer allows you to switch an outlet on/off on a single scheduled date and time.
15Power HistoryAction LogTap “Power History” to view a device’s power consumption.To see the usage and action history of a device, tap “Action Log”.Firmware UpdateTo download the latest firmware updates, tap “More”, then tap “Information”.Edit DeviceTo edit the device name and information, tap “More”, then tap “Edit Device”. To change the device icon, tap the current icon, then select what device you are controlling.Device Icon
16Android Setup & Configuration SetupNOTE: Before configuration and operation, connect your smartphone/tablet to the Wi-Fi network you wish to operate the device with.1.  Download and install the VeSync app to your device by searching “Vesync app” in the Google Play Store, or by scanning the QR code below.2.  Plug the smart outlet into a powered socket or power strip. A solid blue light will appear.Google PlayNOTE: If a blue light does not appear, follow the re-configuration steps on page 27.NOTE: Only one account can be created per device. The outlet configuration can be shared to other accounts connected to the same network once the first account has been created.3.  Once downloaded, open the VeSync app. Tap “Sign Up” to create an account. Enter your User ID and password and tap “Sign In”.
17Configuration1.  To begin configuration for the smart outlet, tap the        button on the top right corner of the home screen, then tap “Start Config”.2.  Input your Wi-Fi network ID and password and tap “OK.”
183.  Once configuration is complete, the outlet will appear on the app home screen.4.  Connect the desired appliance to the smart outlet. Keep your appliance ON in order to control it through the VeSync app. NOTE: If configuration fails, retry connection through APN mode. (see pages 19-20).
19APN Mode (skip to page 21 if your outlet is already configured)1.  While in the configuration menu, tap “Use APN”.2.  Press and hold the outlet power button for about 10 seconds and release when the LED light starts to slowly blink blue.3.  Tap “Next”.
206.  Tap “Confirm” and input your Wi-Fi network ID and password, then tap “OK”. Once configuration is complete, the outlet will appear on the app home screen.5.  When at the list of available networks, connect to “ESP XXXXXX”. Once you are connected, tap or press your phone’s back button to return to the VeSync app.4.  Tap “Join Esp Wifi”.
21The device is OFF.The device is ON.OperationTurning Devices ON/OFFMethod 1: Method 2:While at the VeSync app home screen, tap the slider next to the desired outlet to turn it on or off.Tap on the desired outlet name to access outlet control settings. Tap the power button on the center of the screen to turn the device on or off.The device is OFF.The device is ON.The device is offline.The device is online.
22Action ScheduleAction Schedule lets you schedule and repeat an action such as turning a device on or off on desired days and times. To add a new scheduled action:Tap the + button on the top right corner of the screen.NOTE: While in the Action Schedule menu, use the activation switches to quickly turn on or off a saved action schedule.Tap to confirm your scheduled action.Repeat action everyday from sunrise to sunset (05:59AM to 08:06PM).Tap to set the hours and minutes of the desired actions.Select which days to repeat the action.Turn device ON.Turn device OFF.
23Triggered ActionsYou can set a minimum or maximum power that an outlet can accommodate and trigger specific actions, such as switching off an outlet, receiving an email, or notification on your smartphone, when this power setting is exceeded. To set the maximum or minimum power (units in W) of an outlet, tap on the data field next to Max Power or Min Power and a numpad pops up so you can input your desired power rating. Tap ‘Done’ when you’ve inputted your desired power rating and configure them/turn off configuration by tapping on the slider button.To select the triggering actions, tap on the slider button located to the right of each triggering action.To add a new triggered action:Tap the + button on the top right corner of the screen.
24CountdownTo conserve energy, you can schedule a countdown for an outlet before it automatically turns off.To schedule a countdown:1.  Tap the      button on the main screen and a Countdown Setting dialog box will pop up.2.  Tap on the Minute and Second data fields to set the desired countdown for your outlet. When you’re finished setting the countdown, tap on ‘Confirm’ to schedule it.3.  Your outlet will automatically switch off after the countdown ends.
25To add a timed action:Tap the + button on the top right corner of the screen.Action TimerThe Action Timer allows you to switch an outlet on/off on a single scheduled date and time.Tap to confirm your timed action.Tap to give the timed action a name.Tap to set the time of the desired action.Tap to set the date of the desired action.Turn device ON.Turn device OFF.
26Device EditorTo edit the device name and information, tap “More”, then tap “Device Editor”. To change the device icon, tap “Icon”, then select what device you are controlling.IconPower HistoryTap “Power History” to view a device’s power consumption.Event LoggingTo see the usage and action history of a device, tap“Event Logging”.Upgrade FirmwareTo download the latest firmware updates, tap “More”, then tap “Device Info”.
27Re-configuring a Device1.  Press and hold the outlet power button for about 5 seconds and release when the LED light illuminates with a solid blue light.2.  Tap the + button on the top right corner of the screen.3.  Input your Wi-Fi network ID and password, then tap “OK” to confirm. Once configuration is complete, the outlet will appear on the app home screen.
28Deleting a Device Logging Out Share a DeviceiOSTo delete a device, swipe the desired device left, then tap Delete.iOSWhile in the main menu of the app, tap Settings on the bottom right, then tap Logout.iOSWhile in the main menu of the app, swipe the desired device left, then tap Share and type in the account name of the person you wish to share the device with.Input another account to share your device’s controls and settings.AndroidTo delete a device, tap and hold the desired device icon for 3 seconds, then tap Delete.AndroidWhile in the main menu of the app, tap and hold the device that you wish to share, then tap Share and type in the account name of the person you wish to share the device with.AndroidWhile in the main menu of the app, tap the         button on the upper left-hand corner of the screen to log out. Alternatively, you may also tap Settings on the bottom right, then tap Logout.
29TroubleshootingQ: Why won’t my device respond to my app remote commands?Q: Why won’t the power usage data update in the app even when my outlet is in use?Q: Why won’t the VeSync app allow me to add a device?A: Ensure that your Wi-Fi network is working normally and that the outlet is fully and properly plugged in and connected to a device.A: Sometimes it takes some time for the power usage data to update. If you’re using a low power consumption appliance, data may take longer to transfer.•  Follow the re-configuration steps on page 29.•  If the device network was set up by another user, have the primary user “Share” the device to you so you may configure it to your own smart device.•  Make sure your device’s firmware is updated to the latest version.•  Make sure the password and account ID you’re inputting are correct.•  Try configuration using APN mode.•  Remove the outlet from its power supply; wait a few seconds and plug the outlet back in and re-attempt configuration.Q: After adding a device, why won’t the device icon appear on the main screen of the VeSync app?A: Refresh the main menu screen and the device should then normally appear on the screen.Q: After moving an outlet to another socket, it’s appearing as offline/the light is slowly blinking blue. Why is this happening?•  Check to make sure the device isn’t placed too far from the network wireless router. It must be within a 164 ft (50m) visible range from the router.•  Check to make sure the network hasn’t changed and is functioning normally.•  Reset the outlet by pressing and holding the outlet power button for 20 seconds and releasing when the indicator light begins to flash quickly. Then, re-configure the outlet with the network.
30Customer SupportShould you encounter any issues or have any questions regarding your new product, feel free to contact our helpful Customer Support Team. Your satisfaction is ours!Etekcity Corporation1202 N Miller Street, Suite AAnaheim, CA 92806Toll-Free:    (855) 686-3835Fax:    (657) 202-1693Local:    (657) 500-1872Email:     support@etekcity.comLive Chat:    www.etekcity.com SUPPORT HOURSMonday - Friday:  9:00am - 5:00pm PST*Please have your order ID number ready before contacting customer support.
31Warranty InformationTerms & PolicyEtekcity warrants all products to be of the highest quality in material, craftsmanship and service for a minimum of 1 year, effective from the date of purchase. Warranty lengths may vary between product categories. For specific warranty terms, please refer to your product’s listing page or operation manual.Under the limited warranty, Etekcity will replace or refund any product found to be defective due to manufacturer flaws based on eligibility. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or any other use in which the product is not intended for. There are no warranties other than the warranties expressly set forth with each product.This warranty is non-transferrable. Etekcity is not responsible in any way for any damages, losses or inconveniences caused by equipment failure or by user negligence, abuse, or use noncompliant with the user manual or any additional safety, use, or warnings included in the product packaging and manual.Etekcity and its subsidiaries assume no liability for damage caused by the use of the product other than for its intended use or as instructed above and in the user manual. Some states do not allow this exclusion or limitation of incidental or consequential losses so the foregoing disclaimer may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state.ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Continued on page 32
32Should your product prove defective within the specified warranty period, please return the defective unit in its original packaging with (1) an original copy of invoice, (2) your order number, (3) and your warranty ID number.Exceptions & Exclusions•  Damage due to abuse, accident, alteration, misuse, tampering or vandalism.•  Improper or inadequate maintenance. •  Damage in return transit.•  Unsupervised use by children under 18 years of age.To receive a valid warranty ID number, sign into your Etekcity customer account at www.etekcity.com (If you ordered your product through Amazon, Ebay or Walmart, create an account at www.etekcity.com in order to retrieve your warranty ID). At the top of the warranty page, type in your order number located in your order invoice to retrieve your warranty ID number. Your warranty ID number will then be sent to your email for your records. If deemed defective, your product will be replaced or refunded at no charge to you.Date of Purchase:  ____________________Place of Purchase:  ____________________Warranty ID:    ____________________Order ID:    ____________________To register your warranty or to make a claim, please contact our helpful customer support team at (855) 686-3835 or email support@etekcity.com*Please have your order ID number ready before contacting customer support.Please keep this page for your records.
33Specifications (Outlet to Router) (max visible range)Communication Mode IEEE802.11b/g/n (Wi-Fi)Communication Frequency 2400 - 2483.5 MHzMaximum Switch Current 10AAC Power Supply Range & Supply Frequency 120V, 50/60HzRf PA Power 25 dBmWireless Distance 98 - 164 feet | 30 - 50 metersContinued on page 342412-2462MHz
34 Power Consumption 0.7 - 1.2 WSize 102mm x 62mm x 30mmCompatible Systems Android 4.0 or higher | iOS 7.0 or higherOperating EnvironmentStorage & Transportation Environment14°F ~ 104°F | -10°C ~ 40C°-4°F ~ 104°F | -20°C ~ 60C°Package Contents1 x Wi-Fi Remote Outlet1 x User ManualNOTE: Your outlet Wi-Fi signal range may be shortened or adversely affected by one or more of the following: your Wi-Fi network operation power rate, the Wi-Fi sensitivity of the receiving device, thick building walls and surrounding electrical devices.
FCC StatementThis  device  complies  with  Part  15  of  the  FCC  Rules.  Operation  is  subject  to  the  following  two  conditions:  (1)  this device  may  not  cause  harmful  interference,  and  (2)  this  device  must  accept  any  interference  received,  including interference that may cause undesired operation.This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna transmitter. This equipment should  be  installed and operated with  a  minimum distance of 20  centimeters between the radiator and your bodyChanges  or  modifications  not  expressly  approved  by  the  party  responsible  for  compliance  could  void  the  user's authority to operate the equipment.Note: This  equipment has been tested and  found to comply with the  limits for a Class B digital device,  pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,  uses  and  can  radiate  radio frequency energy and, if  not  installed and used in accordance with the instructions, may cause harmful interference  to  radio  communications.  However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:—Reorient or relocate the receiving antenna.—Increase the separation between the equipment and receiver.—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.—Consult the dealer or an experienced radio/TV technician for help.
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