Etiger Digital Technology S4-GSM Alarm system User Manual

Shanghai Etiger Digital Technology Co., Ltd. Alarm system Users Manual

Users Manual

www.etiger.comS4 Combo Secual / S4 Combo Vid SecualGSM and Landline Alarm System
Features - GSM/PSTN transmitter- Supports up to 30 remote controls, 50 wireless accessories and 50 RFID tags- Can store up to 5 phone numbers, 5 SMS numbers, and 2 CMS numbers (for systems connected to a Central Monitoring System)- Arm / disarm the system by SMS, phone call, or App (on iOS or Android)- Can be disarmed by RFID tag- Built-in siren (100dB) and call function from the panel- SMS alerts for power failure, power recovery and low battery- Audio surveillance of the site from distance- 2 x 800mAh lithium batteries included (8h battery life in standby mode)Specications Product nameS4 Combo SecualSKUS4-CControl panel power supplyInput: AC 110-240V / 50-60 HzOutput: DC 12V / 1 AGSM working frequency850 / 900 / 1800 / 1900 mHzRadio-frequency 315MHz (±75KHz)Standby current110maAlarm current340mABackup batteriesLithium Batteries: 3.7V / 800 mAh x 2 (BL-5B)Internal siren100dBHousing materialABS plasticOperating conditionsTemperature: -10°C~55°CHumidity: ≤ 80% (non-condensing)Control panel dimensions (L x W x H)188 x 132 x 26 mmBox Content S4 Control Panel x1Motion Detectors x2Door / Window Contacts x2Remote Controls x2RFID Tags x2PSTN Cable x1PSTN Adaptor x1AC Adaptors x1Documentation x1S4 Combo Vid Secual + IP Camera x 1 (with AC Adaptor and manual)2
Quick Start-up
Control Panel Layout (Front) CallRFID Tag ReaderArmDisarmStay (Home Mode)LCD DisplaySOSLED Status Indicator (armed / disarmed)Control Panel Layout (Back) Monitoring MICSpeakerPower Supply InterfaceTamper SwitchPower SwitchTelephone InterfaceBattery CompartmentSIM card SlotPower On/OAdapter interfaceElectronic lockVCCZ1GNDSPGNDLOCK P1Wired siren 500mAWired sensors (24h zone)Output for wired sensors4
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsConnect your System The S4 Combo Secual features a dual GSM and PSTN transmitter. This means that the control panel of your alarm system will communicate with you either through a SIM card (GSM module) or through your telephone landline (PSTN module). a. Using the PSTN transmitter (telephone landline) Connect the smaller connector of the telephone cable (supplied with your system) to the landline interface in the battery compartment at the back of the panel. Connect the other end of the telephone cable to the signal output provided by your landline carrier or to the phone connector of your ADSL box.b. Using the GSM transmitter (SIM card)Open the battery compartment at the back of the control panel and insert a SIM card in the control panel.ImportantBefore using the S4 Combo Secual in GSM mode, you need to purchase a SIM card that works on the GSM network with 850 / 900 / 1800 / 1900 MHz frequency. We recommend you to subscribe to a plan with unlimited texts and one hour of voice. For more information, please contact your local reseller.ImportantMake sure the SIM card does not require any PIN code. For more information, please contact your local reseller.Turning your System On 1. Plug the AC adaptor to an AC socket.2. Plug the output connector of the AC adaptor into the adaptor interface in the battery compartment at the back of the control panel.3. Turn the power switch to "ON" (in the battery compartment at the back of the control panel).5
Mount the Control Panel Before mounting the control panel on the wall, make sure the reception of the GSM signal is sucient. Fix the wall-mounting bracket on the wall with screws. Wedge the panel on the bracket, make sure they t well.First Operations Select GSM / PSTN ModeRefer to the instructions page 12 to deactivate the mode you do not want to use.GSM mode only (SIM card required, sold separately): set "LINECUT ALARM" to "OFF"PSTN mode only (connection to your telephone landline required): set "GSM FAIL TIP" to "OFF"By default, both GSM and PSTN are activated.Store a phone numberTo interact with the control panel by SMS, by phone call and/or from the app, at least one phone number must be stored in the control panel. Please refer to the instructions on page 10 of this manual.Change the languageBy default the language of the S4 control panel is set to English. If you wish to change the system language, refer to the instructions on page 25 of this manual. "System language" refers to the language of the SMS you receive from the control panel, and the menu of the LCD display. Arm / Disarm the SystemThe alarm system can be armed or disarmed on the control panel, by SMS, by App and by phone call.On the control panel: Refer to the instructions on page 9 of this manual.By RFID tag (disarm only): swipe the RFID tag in front of the RFID reader of the control panel.To start receiving SMS notications when the system is disarmed by RFID tag, you must store an SMS number and rename the RFID tags as explained respectively on page 21 and page 22 of this manual (up to 4 RFID tags can be renamed). If you have stored several SMS numbers, only the rst number stored will receive SMS notications when your system is disarmed by RFID tag.By SMS (in GSM mode only): To arm the system: send “1” by SMS to the number of the SIM card in the control panel.To disarm the system: send “0” by SMS to the number of your system’s SIM card.By app (in GSM mode only): Click on “Arm” in the app. The app is available for download on the App Store and Google Play (more information on etiger.com).6
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS Operations Register Wireless Accessories & RFID Tags1. Type your admin code followed by “Enter” on the control panel to enter the setup menu.2. Enter the Connection Mode by navigating through the menu: "ACCESSORIES" --> "WIRELESS SENSORS" , "RFID TAG" or "REMOTE" --> "ADD A NEW" When registering a detector, you will be asked to select the type of detector (Normal Sensor, Home Sensor, Delay Sensor, 24 Hour Sensor). More information on page 10.3. Trigger the accessory once within the next 15 seconds (for the RFID tag, swipe it in front of the RFID reader of the control panel). You hear one beep: the registration is successful. Default admin code is 123456. To change the admin code, refer to the instructions "Admin Code" on page 12.If the accessory has already been registered, the control panel will beep twice. The rst accessory registered is assigned to zone 1, the second accessory registered is assigned to zone 2, etc. Zones 1 to 9 can be renamed. Zones 10 to 50 cannot be renamed (refer to the instructions on page 22 to learn how to rename zones).Speed Dial Press the Call button “ ” on the control panel for 3 seconds: the panel auto-dials the rst stored phone number. Press the Call button “ ” to end the call. Hands-free Phone Call from the PanelThrough PSTNPress the Call button“” on the control panel, type the phone number you wish to call and press “Enter”.Through GSM Press the Call button“” on the control panel, type the phone number you wish to call and press the Call button “” again.Hard ResetTurn the control panel o. Press and hold the " " key while turning the control panel on. Then enter "123456" on keyboard.Settings will be restored to default values. Stored phone numbers and connected accessories will be cleared.7
Control Panel Operations
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS Operations9Arm the System Press the Arm button " " on the control panel. The control panel beeps once: the system is armed.NoteIf the Entry / Exit Delay is activated, only the Delay zone will be armed after the delay set (refer to the instructions on page 12 of this manual “Entry / Exit Delay”).Disarm the System Type your user code and press the Disarm button " " on the control panel. The control panel beeps twice: the system is disarmed.Default user code: 1234Home Mode Press the Stay button " " on the control panel. The control panel beeps once: the system is armed in Home Mode.All the sensors assigned to the Normal zone are armed. The sensors assigned to the Home zone are disarmed. For more information on zone setup, please refer to the instructions on page 17 of this manual.Emergency Mode Hold the “#SOS” button for 3 seconds. The alarm is triggered immediately and the siren rings out. At the same time, the control panel dials the stored phone numbers.Setup from the Control Panel The control panel of your alarm system features an LCD display that enables you to navigate through the menu of the control panel and set up your alarm system. To enter the setting menu, type [your admin code + Enter] on the control panel.Default admin code: 123456In the table on the next page, each column represents a menu or a sub menu. Each menu or submenu will be displayed on one of the two lines of the LCD display. On the LCD display, the current menu, submenu, or setting is shown on the line at the bottom, while the previous menu or submenu is shown on the line at the top.Navigate and select the setting you wish to modify with the keys “ ” or “ ”, and enter each menu or sub menu by pressing “Enter”.How to use the keyboard“ “ = delete“” = move forward“ ” = move backward“Enter” = select / conrm“Esc” = back / previous step in the menu / cancelThe tables on the next pages summarize all the settings that can be accessed and modied on the control panel.9
Main Menu Sub Menu 1 Sub Menu 2 Sub Menu 3 Comments NotePHONE NUMBERSPHONE [1~5] IS:Select the phone or SMS number you want to edit, type in the phone number and conrm with the key "Enter". Use the key " " to clear.5 phone numbers, 5 SMS numbers and 2 CMS numbers can be stored in the control panel.If you want to set a CMS center phone number, please refer to the instructions on page 17 of this manual.SMS NUM [1~5] IS:CMS NUM [1~2] IS: ACCESSORIES REMOTE ADD A NEW The LCD screen displays “PLS CONNECT 30”: press any button on the remote control within the next 30 seconds (the countdown is indicated on the screen after "PLS CONNECT", in seconds). You hear one beep, the LCD screen displays “ADD OK! REMOTE [01~30]”: the connection is successful.DELETE ALL? 1=YES 0=NODELETE ONE ENTER 0130: Select the remote control you wish to delete.ACCESSORIES RFID TAGADD A NEW PLS CONNECTThe LCD screen displays “PLS CONNECT 30”: swipe the RFID tag in front of the RFID reader on the control panel within the next 30 seconds (the countdown is indicated on the screen after "PLS CONNECT", in seconds). You hear one beep, the LCD screen displays “ADD OK! RFID [01~50]”, the connection is successfulDELETE ALL? 1=YES 0=NODELETE ONE ENTER 0150 Select the RFID tag you wish to deleteACCESSORIES WIRELESS SENSORSADD A NEWNORMAL SENSOR HOME SENSOR DELAY SENSOR 24 HOUR SENSORSelect the sensor type you wish your sensor to be assigned to (Normal Sensor, 24 Hour Sensor, Delay Sensor, or Home Sensor), press “Enter” to conrm.The LCD screen displays “PLS CONNECT 30”: trigger the detector once within the next 30 seconds (the countdown is indicated on the screen after "PLS CONNECT", in seconds). You hear one beep, the LCD screen displays “ADD OK! SENSOR 01~50”, the connection is successful.For more information on zone setup, refer to the instructions on page 17.DELETE ALL? 1=YES 0=NODELETE ONE ENTER 0150:ACCESSORIES TEST MODE Trigger the sensors you have previously connected to the control panel. You hear 1 beep, the LCD screen displays the signals that have been respectively sent by each sensor triggered. Make sure all the sensors you have triggered are mentioned on the LCD screen. Press “Esc” to exit the test mode.This mode enables you to test if the sen-sors have been connected successfully to the control panel.10
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsMain Menu Sub Menu 1 Sub Menu 2 Sub Menu 3 Comments NotePHONE NUMBERSPHONE [1~5] IS:Select the phone or SMS number you want to edit, type in the phone number and conrm with the key "Enter". Use the key " " to clear.5 phone numbers, 5 SMS numbers and 2 CMS numbers can be stored in the control panel.If you want to set a CMS center phone number, please refer to the instructions on page 17 of this manual.SMS NUM [1~5] IS:CMS NUM [1~2] IS: ACCESSORIES REMOTE ADD A NEW The LCD screen displays “PLS CONNECT 30”: press any button on the remote control within the next 30 seconds (the countdown is indicated on the screen after "PLS CONNECT", in seconds). You hear one beep, the LCD screen displays “ADD OK! REMOTE [01~30]”: the connection is successful.DELETE ALL? 1=YES 0=NODELETE ONE ENTER 0130: Select the remote control you wish to delete.ACCESSORIES RFID TAGADD A NEW PLS CONNECTThe LCD screen displays “PLS CONNECT 30”: swipe the RFID tag in front of the RFID reader on the control panel within the next 30 seconds (the countdown is indicated on the screen after "PLS CONNECT", in seconds). You hear one beep, the LCD screen displays “ADD OK! RFID [01~50]”, the connection is successfulDELETE ALL? 1=YES 0=NODELETE ONE ENTER 0150 Select the RFID tag you wish to deleteACCESSORIES WIRELESS SENSORSADD A NEWNORMAL SENSOR HOME SENSOR DELAY SENSOR 24 HOUR SENSORSelect the sensor type you wish your sensor to be assigned to (Normal Sensor, 24 Hour Sensor, Delay Sensor, or Home Sensor), press “Enter” to conrm.The LCD screen displays “PLS CONNECT 30”: trigger the detector once within the next 30 seconds (the countdown is indicated on the screen after "PLS CONNECT", in seconds). You hear one beep, the LCD screen displays “ADD OK! SENSOR 01~50”, the connection is successful.For more information on zone setup, refer to the instructions on page 17.DELETE ALL? 1=YES 0=NODELETE ONE ENTER 0150:ACCESSORIES TEST MODE Trigger the sensors you have previously connected to the control panel. You hear 1 beep, the LCD screen displays the signals that have been respectively sent by each sensor triggered. Make sure all the sensors you have triggered are mentioned on the LCD screen. Press “Esc” to exit the test mode.This mode enables you to test if the sen-sors have been connected successfully to the control panel.11
Main Menu Sub Menu 1 Sub Menu 2 Sub Menu 3 Comments NoteSYSTEM SETTINGS DATE AND TIME YYYYMMDD TIME e.g. 20140620 14H30SYSTEM SETTINGS ENTRY EXIT DELAYENTRY DELAY 000300 This function can be used if you do not want to bring a remote control or RFID tag with you. When the system is armed, you hear one beep every second to remind you to leave. The beep rhythm speeds up during the last 10 seconds. If an intruder is detected, the alarm will be delayed accordingly.Time is calculated in seconds. The Entry and Exit Delay can be set from 0 to 300 seconds.The entry and exit delay is only for sensors connected as Delay Zone accessories (see "Wireless" on page 10).The Entry Delay gives you time to disarm the system on the control panel without triggering an alarm.The Exit Delay gives you time to arm the system on the control panel and leave your home without triggering an alarm.EXIT DELAY 000300SYSTEM SETTINGS AUTO ARM / DISARMAUTO ARM TIME <00:00>You can set up the system to arm and disarm automatically at a dened time every day.Setting Auto Arm and Auto Disarm to the exact same time will deactivate the function.AUTO DISARM TIME <00:00>ON OR OFF?SYSTEM SETTINGS CONTROL BY PHONE ON / OFF You can activate or deactivate the control of your system by phone call. Activating the control by phone call enables you to arm and disarm the system and monitor your home by phone call.See instructions on page 16 for more information on the control of the system by phone call.SYSTEM SETTINGS LINECUT ALARM ON / OFF If the linecut alarm is on, the alarm will be triggered if your telephone line is down. The rst SMS number stored receives a notication by SMS (only in GSM mode).Deactivate this function if you want to use the alarm system in GSM mode only.SYSTEM SETTINGS GSM FAIL TIP ON / OFF Notication of SIM/ GSM signal problem. Deactivate this function if you want to use the alarm system in PSTN mode only.SYSTEM SETTINGS KEYPAD TONES ON / OFF Activate or deactivate the sound when typing on the keyboard of the control panel.SYSTEM SETTINGS ACCESS CODEADMIN CODE 123456 Your admin code enables you to enter the setup menu. Default admin code: 123456It is recommended to change all codes before using your system for the rst time and to keep your codes secretUSER CODE 1234Your user code enables you to disarm the system on the control panel. The user code is the access code requested when you call the control panel. Default user code: 1234DURESS CODE 0000In case of emergency, when you are requested to disarm the sys-tem by force, it is recommended to disarm your system with your Duress Code. The panel will silently dial the stored phone numbers. Default duress code: 0000OPEN DOOR CODE 8888 You can open electronic doors using this code. The door must be wired to the [LOCK] interface on the back of the control panel.12
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsMain Menu Sub Menu 1 Sub Menu 2 Sub Menu 3 Comments NoteSYSTEM SETTINGS DATE AND TIME YYYYMMDD TIME e.g. 20140620 14H30SYSTEM SETTINGS ENTRY EXIT DELAYENTRY DELAY 000300 This function can be used if you do not want to bring a remote control or RFID tag with you. When the system is armed, you hear one beep every second to remind you to leave. The beep rhythm speeds up during the last 10 seconds. If an intruder is detected, the alarm will be delayed accordingly.Time is calculated in seconds. The Entry and Exit Delay can be set from 0 to 300 seconds.The entry and exit delay is only for sensors connected as Delay Zone accessories (see "Wireless" on page 10).The Entry Delay gives you time to disarm the system on the control panel without triggering an alarm.The Exit Delay gives you time to arm the system on the control panel and leave your home without triggering an alarm.EXIT DELAY 000300SYSTEM SETTINGS AUTO ARM / DISARMAUTO ARM TIME <00:00>You can set up the system to arm and disarm automatically at a dened time every day.Setting Auto Arm and Auto Disarm to the exact same time will deactivate the function.AUTO DISARM TIME <00:00>ON OR OFF?SYSTEM SETTINGS CONTROL BY PHONE ON / OFF You can activate or deactivate the control of your system by phone call. Activating the control by phone call enables you to arm and disarm the system and monitor your home by phone call.See instructions on page 16 for more information on the control of the system by phone call.SYSTEM SETTINGS LINECUT ALARM ON / OFF If the linecut alarm is on, the alarm will be triggered if your telephone line is down. The rst SMS number stored receives a notication by SMS (only in GSM mode).Deactivate this function if you want to use the alarm system in GSM mode only.SYSTEM SETTINGS GSM FAIL TIP ON / OFF Notication of SIM/ GSM signal problem. Deactivate this function if you want to use the alarm system in PSTN mode only.SYSTEM SETTINGS KEYPAD TONES ON / OFF Activate or deactivate the sound when typing on the keyboard of the control panel.SYSTEM SETTINGS ACCESS CODEADMIN CODE 123456 Your admin code enables you to enter the setup menu. Default admin code: 123456It is recommended to change all codes before using your system for the rst time and to keep your codes secretUSER CODE 1234Your user code enables you to disarm the system on the control panel. The user code is the access code requested when you call the control panel. Default user code: 1234DURESS CODE 0000In case of emergency, when you are requested to disarm the sys-tem by force, it is recommended to disarm your system with your Duress Code. The panel will silently dial the stored phone numbers. Default duress code: 0000OPEN DOOR CODE 8888 You can open electronic doors using this code. The door must be wired to the [LOCK] interface on the back of the control panel.13
Main Menu Sub Menu 1 Sub Menu 2 Sub Menu 3 Comments NoteSYSTEM SETTINGS RINGING TIMES <09>  This function enables you to determine the number of times the control panel will ring before taking your call (for control by phone call).SYSTEM SETTINGS SIREN SETUPWIRED SIRENSIREN SWITCH <ON OR OFF?> Wired siren refers to a siren connected to the control panel by wire.ARM/DISARM TONE <ON OR OFF?>IN SIREN VOLUME 01 0=MUTESIREN ALERT TIME 3 MIN Siren ringing time is calculated in minutes, default setting is 3 minutes. If you set the ringing time to 0, the siren will not ring out.BUILTIN SIRENSIREN SWITCH <ON OR OFF?> Built-in siren refers to the siren featured in the control panel.ARM/DISARM TONE <ON OR OFF?>WIRELESS SIRENSIREN SWITCH <ON OR OFF?> Wireless siren refers to a siren connected to the control panel by radio-frequency.ARM/DISARM TONE <ON OR OFF?>SYSTEM SETTINGS USER ID 4 DIGITS:0000 More information on page 17 of this manualThis information is supplied by your CMS center. After having stored the user ID, the CMS center will be able to determine your exact location according to your ID number.SYSTEM SETTINGSARM UPLOAD ON / OFF  More information on page 17 of this manualDISARM UPLOAD ON / OFF  More information on page 17 of this manualSYSTEM SETTINGS CALL RECYCLE <09>When the alarm is triggered, the control panel dials the numbers you have stored. If you do not disarm the system, the control panel will call you again (up to 9 times). The “Call Recycle” function enables you to dene the number of times the control panel attempts to call you.SYSTEM SETTINGS BACKLIGHT TIME 030 S Press “Enter” to adjust the time during which the LCD screen is lit. Backlight time can be set from 0 to 300 sSYSTEM SETTINGS LANGUAGE   Change the language of the system. Languages available may vary depending on the version of your product.SYSTEM SETTINGS RESET   All system settings will be restored to default setting. Stored phone numbers and connected accessories will be cleared.SYSTEM SETTINGS ABOUT ABOUT JUN 4 2014HISTORY -- - Choose the event log you need to track, press “Enter”. The control panel keeps in record the latest 150 event logs.14
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsMain Menu Sub Menu 1 Sub Menu 2 Sub Menu 3 Comments NoteSYSTEM SETTINGS RINGING TIMES <09>  This function enables you to determine the number of times the control panel will ring before taking your call (for control by phone call).SYSTEM SETTINGS SIREN SETUPWIRED SIRENSIREN SWITCH <ON OR OFF?> Wired siren refers to a siren connected to the control panel by wire.ARM/DISARM TONE <ON OR OFF?>IN SIREN VOLUME 01 0=MUTESIREN ALERT TIME 3 MIN Siren ringing time is calculated in minutes, default setting is 3 minutes. If you set the ringing time to 0, the siren will not ring out.BUILTIN SIRENSIREN SWITCH <ON OR OFF?> Built-in siren refers to the siren featured in the control panel.ARM/DISARM TONE <ON OR OFF?>WIRELESS SIRENSIREN SWITCH <ON OR OFF?> Wireless siren refers to a siren connected to the control panel by radio-frequency.ARM/DISARM TONE <ON OR OFF?>SYSTEM SETTINGS USER ID 4 DIGITS:0000 More information on page 17 of this manualThis information is supplied by your CMS center. After having stored the user ID, the CMS center will be able to determine your exact location according to your ID number.SYSTEM SETTINGSARM UPLOAD ON / OFF  More information on page 17 of this manualDISARM UPLOAD ON / OFF  More information on page 17 of this manualSYSTEM SETTINGS CALL RECYCLE <09>When the alarm is triggered, the control panel dials the numbers you have stored. If you do not disarm the system, the control panel will call you again (up to 9 times). The “Call Recycle” function enables you to dene the number of times the control panel attempts to call you.SYSTEM SETTINGS BACKLIGHT TIME 030 S Press “Enter” to adjust the time during which the LCD screen is lit. Backlight time can be set from 0 to 300 sSYSTEM SETTINGS LANGUAGE   Change the language of the system. Languages available may vary depending on the version of your product.SYSTEM SETTINGS RESET   All system settings will be restored to default setting. Stored phone numbers and connected accessories will be cleared.SYSTEM SETTINGS ABOUT ABOUT JUN 4 2014HISTORY -- - Choose the event log you need to track, press “Enter”. The control panel keeps in record the latest 150 event logs.15
Control by Phone Call This feature is available only after having enabled it from the control panel, as explained on page 12 of this manual.Method 1When an alarm has been triggered, the control panel dials the stored phone numbers. When you pick up the phone, follow the voice instructions to control the panel from distance (refer to the instructions in the table below).Method 21. Dial the telephone number of your control panel (either the number of the SIM card in your control panel or the number of the landline to which your panel is connected). After getting through, the voice instructions will guide you to enter your access code.2. Enter your access code (user code), followed by ”#”.3. A voice gives you the options you can select.4. Select the operations to control the panel (see instructions in the table below).NoteThe call will end automatically if you do not send any command within 30 seconds.Table of commands for control by phone callCommand Function CommentPress “1“ Arms the system Voice prompt “System armed”Press “0“ Disarms the system Voice prompt “System disarmed”Press “ “Audio monitoring Press “ ” to extend the monitoring timePress “3“ Phone call with control panel -Press “6“ Turns the siren o -Press “9“ Turns the siren on -Press “#“ Exits control by phone call Hanging up also exits the control by phone call.NoteIn GSM mode, the audio monitoring is not limited in time.In PSTN mode (connected to your landline), the audio monitoring is limited to 80 seconds. If you wish to extend the time of audio monitoring, press the “ ” on your phone before the end of the 80 seconds.16
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsZone Setup of Accessories Every detector can be assigned to 4 dierent categories of zones: Home Zone, Delay Zone, Normal Zone and 24-H Zone. To assign a detector to a zone, follow the instructions on page 10 of this manual (the zone will be assigned at the time of connection of the accessory).Normal zoneWhen the system is armed, if a sensor is triggered, the siren rings out. When the system is disarmed, sensors do not trigger an alarm.24h zoneRegardless the system is armed or disarmed, sensors assigned to the 24h zone can trigger an alarm. It is recommended to assign smoke detectors, gas detectors and outdoor beam sensors to the 24-H zone.Delay zoneIf you want to set up the entry and exit delay functions, corresponding sensors must be assigned to the Delay zone. Once the delay time has been set up, the sensors will not trigger the alarm during the delay set. Refer to the instructions “Entry and Exit Delay” on page 12 of this manual. It is recommended to assign the Door / Window Contact to the Delay zone.Home zoneWhen the system is armed in Home Mode, the sensors assigned to the Home zone do not trigger an alarm. It is recommend to assign motion dectors to the Home zone so that you can have your system armed in Home Mode when you are home and move inside your home without triggering any alarm.Connect to CMS Center Ignore this step if you are not connected to a CMS center. If you are connected to a CMS center, the control panel will upload your contact ID to the CMS center automatically if an intrusion is detected.17
SMS Operations...
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsSMS OperationsIMPORTANT: BEFORE USING FOR THE FIRST TIME INSERT A SIM CARD IN THE CONTROL PANEL BEFORE STARTING SMS OPERATIONS.MAKE SURE THE SIM CARD DOES NOT REQUIRE ANY PIN CODE.SAVE A SMS NUMBER IN THE CONTROL PANEL USING THE CONTROL PANEL.Only stored numbers can control and congure the system.Refer to the instructions page 10)Each SMS operation dened in this user manual will be illustrated as follows:You send:SMS CommandThe control panel replies:Control panel’s replyThe rst blue speech bubble is the SMS command sent by the user.The rst grey speech bubble is the reply sent by the control panel.The speech bubbles that follow are the dialogue between the user and the control panel (SMS sent by the user are in blue, SMS sent by the control panel are in grey).The system is in English by default. To change the system language, refer to the instructions on page 25 of this manual. Important When replying to the control panel by SMS, make sure no space follows punctuation marks like "." or ":". For examples, to store SMS numbers, your SMS must be formatted as follows:SMS numbers:1.0678900332.0678900223.0678900114.0678900005.No space after "1."19
Disarm the SystemSend:0System disarmed.Arm the SystemSend:1System armed.Home Mode Send:2System in home mode.Settings EnquirySend:00System:DisarmedAC power:onNoteThe values indicated hereinabove will change after having set up the system.20
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsStore Phone Numbers Send:5Phone numbers:1.2.3.4.5. Copy, paste, then edit (case sensitive):Phone numbers:1. 0678900332. 0678900223. 0678900114. 0678900005.Ok Store Phone Numbers for SMS Notications Send:6SMS numbers:1.2.3.4.5. Copy, paste, then edit (case sensitive):SMS numbers:1. 0678900332. 0678900223. 0678900114. 0678900005.OkNoteThe rst SMS number will receive SMS notications when the system is disarmed by RFID tag. To start receiving these notications, you must rename the RFID tags. Up to 4 RFID tags can be renamed. Other tags will be attributed a number based on the order of registration to the control panel. Refer to the instructions on page 10 to learn how to register an RFID tag in the control panel.21
Rename Zones Send "91~99". For example for zone 1, send:91Zones names:1. Copy, paste, then edit (case sensitive):Zones names:1.Entrance door sensorOkNoteZones 1 to 9 can be renamed. The name of the zone cannot consist of more than 30 Latin characters. Zones 10 to 50 cannot be renamed.SMS Alert for Accessory Low Battery(available for two-way acessories such as Motion Detectors) For accessories assigned to zones that have been renamed, an SMS will be sent under the format “Zone name + low battery”. Bedroom PIR low batteryFor accessories assigned to zones that have not been renamed, an SMS will be sent under the format “Zone number + low battery”.Zone 10 low battery.SMS Alert for Accessory Tamper Alarm (available for two-way acessories such as Motion Detectors) For accessories assigned to zones that have been renamed, an SMS will be sent under the format “Zone name + tamper alarm”. Bedroom PIR tamper alarm.For accessories assigned to zones that have not been renamed, an SMS will be sent under the format “Zone number + tamper alarm”.Zone 10 tamper alarm. 22
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS Operations Rename RFID Tag Send:10Rename RFID tags:1.2.3.4. Copy, paste, then edit (case sensitive):Rename RFID tags:1. Tom2. Nurse3. Nancy4. DavidOkNoteThe rst SMS number will receive SMS notications when the system is disarmed by RFID tag. To start receiving these notications, you must rename the RFID tags. Up to 4 RFID tags can be renamed. Other tags will be attributed a number based on the order of registration to the control panel. Refer to the instructions on page 10 to learn how to register an RFID tag in the control panel. Entry and Exit Delay TimeSend:11Entry delay time(0-300sec):0Exit delay time(0-300sec):0 Copy, paste, then edit (case sensitive):Entry delay time(0-300sec):10Exit delay time(0-300sec):20OkNoteThis function will only aect detectors assigned to the Delay zone. Refer to the instructions on "Wireless" on page 10 of this manual to learn how to set up your sensor to the Delay zone.This function can be used if you do not want to bring a remote control or a RFID tag with you.When you arm the system, the system will be armed after the delay set. When you disarm the system, the system will be disarmed after the delay set.When arming the system, you hear one beep every second to remind you to leave. The beep rhythm speeds up during the last 10 seconds. If an intruder is detected, the alarm will be delayed accordingly. 23
Siren Volume and Ringing Time Send:12Siren volume(0=Mute,1=High):1Siren ringing time(1-9min):5 Copy, paste, then edit (case sensitive):Siren volume(0=Mute,1=High):0Siren ringing time(1-9min):1OkDisarm PasswordSend:13Disarm password (4 digits):1234 Copy, paste, then edit (case sensitive):Disarm password (4 digits):8888Ok24
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsChange System LanguageSend the code corresponding to the language you want to set. For example, for English, send “0001”. 0001OkRefer to the table below for the full list of languages:0001 English0002 French0003 Russian0004 Danish0005 Dutch0006 Italian0007 Swedish0008 German0009 Spanish0010 Finnish0011 Norwegian0012 Arabic0013 FarsiLanguages available may vary depending on the version of your product.Restore System to Factory Settings by SMSSend:0000OkThe settings will be restored to default values. Stored phone numbers and connected accessories will not be deleted.NoteOnly stored numbers can send the SMS to restore factory settings.25
Accessories26
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsWireless Remote Control Home ModeArmSOSDisarmLED indicatorArm the system Press the Arm button " " to arm the alarm system. The LED indicator lights up (the control panel beeps once). The system is armed.If an intruder is detected, the siren rings out. (The siren turns o after 5 minutes as per default settings.) In the meantime, the system dials the stored phone numbers automatically.Disarm the system Press the Disarm button " " to disarm the alarm system. The LED indicator turns o (the control panel beeps twice). The system is disarmed.Home Mode Press the Home Mode button " " on the remote control. The system state LED is on. All the sensors in regular zones are armed except those in the Home Mode zone. The sensors in the Home Mode zone are disarmed so that users can move inside their home.27
Mute Mode Press the Home Mode button " " and then the Arm " " or Disarm " " button immediately after. Doing so, the control panel does not beep when you arm or disarm your system.Emergency Mode Regardless the status of the system, the alarm is triggered when the SOS button "SOS" is pressed on the remote control.At the same time, the control panel sends a notication by SMS ("RC-01 SOS", 01 being the remote control's number) and dials the pre-stored phone numbers.Register in the control panelRefer to the instructions in the table on page 10 of this manual "REMOTE". To check if the registration is complete, refer to the instructions in the table on page 10 (“Test Mode”).SpecicationsPower supplyDC 3V (CR2025 button battery x1)Static current≤10 uAOperating current≤7 mATransmission distance≤ 80 m (in open area)Radio-frequency: 315MHz (±75KHz)Housing materialABS plasticOperating conditionsTemperature: -10°C ~ +55°CRelative Humidity: ≤80% (non-condensing)Dimensions57 x 31 x 11 mm28
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsWireless Motion Detector FeaturesThe ES-D1A is a high performance wireless motion detector boasting a digital dual-core fuzzy logic infrared control chip with intelligent analysis. This technology identies interferences created by body motion and reduces the false alarm rate.With automatic temperature compensation and anti-air turbulence technology, it easily adapts to environmental changes. Design3121. LED indicator2. Detection window3. BracketPCB LayoutAlarm zone setupTamper switch*Infrared sensor**AA 1.5V LR6AntennaLED working indicator *Tamper switch When the alarm system is armed, the tamper switch will trigger the alarm if the case is opened. **Infrared sensor Detects the infrared rays released by human body motion. Do not touch the surface. Keep the surface clean.LED indicationsBlinks continuously: self-testing Blinks once: an intruder is detectedBlinks twice: self-testing is complete; entering working mode.Blinks once every 3 seconds: under-voltage indication, the batteries must be replaced. (You will be informed by SMS when the batteries are low if the motion detector is registered in the control panel.)29
UsageOpen the case and remove the battery activation strip. Self-testing will start for 30 seconds.When the sensor is in operation, if it is triggered more than twice within 3 minutes, it will switch to standby mode to save power. If no movement is detected within the next 3 minutes, the sensor goes back to working mode.Connect ButtonRegister in the control panelNavigate through the menu of the control panel and reach "ADD A NEW" (Wireless Sensor). Press the Connect button at the back of the motion sensor or trigger the sensor (by moving in front of it) to register the detector in the control panel.To check if the registration is complete, refer to the instructions in the table on page 10 "TEST MODE". InstallationAvoid mounting the detector close to windows, air conditioner, heater, refrigerator, oven, sunshine and places where the temperature changes fast or where the air stream ows frequently. If two detectors are installed in the same detection scope, adjust the location to avoid interferences and false alarms.Fix the bracket on the wall with screws and attach the detector to the bracket. Adjust the bracket to change the detection distance and angle. It is recommended to mount the detector 2.2 m from the ground.TopBoomGround2.2 mThe detector is more sensitive to cross movements than vertical movements.Side viewTop view30
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsTestingA. After the installation, turn the detector on. After one minute of self-testing, press the test button, walk in the scope of detection and watch the LED indicator to make sure the detector is working.B. The LED indicator blinks once when body movement is detected.C. Adjust the detector angle to achieve the best detection performance.SpecicationsPower supplyDC 3V (AA 1.5V LR6 Batteries x 2)Static current≤ 30uAAlarm current≤ 15 mADetection scope8m / 110°Transmission distance≤ 80m (in open area)Radio-frequency 315 MHz (±75 KHz)Housing materialABS plasticOperating conditionsTemparature: -10°C~55°CRelative humidity: ≤ 80% (non-condensing)Detector dimensions (L x W x H)107 x 53 x 32 mmBracket dimensions (L x W x H)52 x 30 x 26.5 mmDetection Scope110°Top view 0m 2m 4m 6m 8m2m0mSide view31
Wireless Door / Window Contact FeaturesThe ES-D3A is a Door / Window Contact that can be installed on doors, windows, and any other objects that open and close. The sensor sends a signal to the control panel when the magnet is separated from the transmitter.Thanks to the tamper switch, any attempt to remove the cover of the Door / Window Contact will trigger the alarm.DesignMagnetTransmitterLED indicatorPCB LayoutLED working indicatorZone settingA23 12V batteryTamper switchLED indications Blinks once: the door or window is open and the transmitter sends a signal to the control panel.Blinks quickly: Low power indication, the batteries must be replaced.Register in the control panelNavigate through the menu of the control panel and reach "ADD A NEW" (Wireless Sensor). Then separate the magnet from the transmitter to register the detector in the control panel.To check if the registration is complete, arm the system and separate the magnet from the transmitter again by opening the door or window on which it is installed. If the siren rings out, the registration is successful. Or refer to the instructions in the table on page 10 "TEST MODE".32
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsInstallation- Open the case and remove the battery activation strip.- Mount the sensor on the door and the magnet on the door frame.- Make sure the magnet is placed above the transmitter.- Mount the magnet max. 1 cm away from the transmitter and secure the transmitter and magnet with double-sided tape or screws.- Avoid mounting the sensor in areas with a large amount of metal or electrical wiring such as a furnace or utility room.SpecicationsPower supplyDC 12V (A23 12V Battery x 1)Static current≤ 30 uAAlarm current≤ 15 mATransmitting distance≤80 m (in open area)Radio-frequency 315 MHz (±75 KHz)Housing materialABS plasticOperating conditionsTemparature: -10°C~55°CRelative humidity: ≤ 80% (non-condensing)Transmitter dimensions (LxWxH)60 x 45 x 18 mmMagnet dimensions (LxWxH)45 x 19 x 17.5 mm33
RFID TagFeaturesThe RFID tag enables you to disarm your system or unlock electronic door locks.Register in the control panelRefer to the instructions in the table page 10 of this manual (“RFID TAG”). SpecicationsDimensions45 x 30 x 7 mmRegister an Additional eTiger SirenThe control panel of the S4 features a built-in 100 dB siren. Your eTiger security systems supports additional indoor and/or outdoor sirens so to enable you to extend your system according to your needs.To register an additional eTiger siren, refer to the instructions provided in the manual that comes with your siren.For more information on sirens and accessories compatible with eTiger security systems, visit our website etiger.com 34
Troubleshooting and Safety Instructions
FAQ Issue Cause of malfunction SolutionNo response following interaction with the control panelThe control panel is switched oOpen the battery compartment and turn the power onElectricity grid failure Contact your electricity providerBackup batteries are empty Plug the AC adapter to an AC socketAccessories cannot connect to the control panelThe control panel is not in Connection modeMake sure the control panel is in Connexion modeAccessories have not been triggered for connectionMake sure the accessory is triggered so to send a signal to the control panelWhen attempting the connection, the control panel beeps twiceThe accessory has already been connectedMake sure you do not trigger any other accessory when connecting one accessory to the control panel (e.g. do not stay in the detection scope of a motion detector if it is not the one you want to connect)No response from the control panel following commands from the remote controlThe remote control has not been connected to the control panelFollow the instructions in this manual to connect the remote control to the panelRemote control is too far from the control panelTransmission distance of the remote control: 80 m (in open area)A signal repeater can be installed to increase the transmission distanceRFID tag fails to disarm the systemRFID tag has not been connected to the control panelFollow the instructions in this manual to connect the RFID tag to the control panelImpossible to access settings from the control panelYou are not in the setup menu of the LCD displayEnter your admin code followed by “Enter“ to enter the setup menuIf you are experiencing issues that are not described in the FAQ above, visit etiger.com to download the latest update of this user manual and for additional support.36
Accessories Safety and TroubleshootingQuick start-up Control Panel Operations SMS OperationsPrecautions For a safer use of the product and to optimize the lifespan of the product, we recommend you to follow the precautions below:- The wireless accessories must be connected to the control panel.- Low power voltage may aect transmission distance.- Do not press the SOS key on the remote control if it is unnecessary to avoid disturbing neighborhood.- Check the system regularly to make sure the system works properly.- The control panel is neither waterproof nor moisture-proof, install it in a shady, cool and dry place.- The case of the control panel is made of ABS plastic. Keep away from bright light for a longer lifespan.- The control panel is not explosion-proof. Keep away from re and ames.- Install the control panel away from objects such as heater, air conditioner, microwave oven etc. that generate heat or electromagnetic elds.- Dispose of the batteries according to local regulations.- Dismantling of this product must be done by professional personnel only.37
Standards This product bears the selective sorting symbol for waste electrical and electronic equipment (WEEE). This means that this product must be handled pursuant to European Directive 2002/96/EC in order to be recycled or dismantled to minimize its impact on the environment.For further information, please contact your local or regional authorities.Electronic products not included in the selective sorting process are potentially dangerous for the environment and human health due to the presence of hazardous substances.In compliance with European laws. This product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. This product was designed and manufactured in compliance with Directive 2002/95/EC of the European Parliament and of the Council on the restriction of use of certain hazardous substances in electrical and electronic equipment (RoHS Directive - RoHS) and is deemed to comply with the maximum concentration values set by the European Technical Adaptation Committee (TAC).Manufactured in China.Images, illustrations and text are non-contractual. ETIGER and the ETIGER logo are registered trademarks and the property of ETIGER. Copyright © 2014 ETIGER. All rights reserved.ETIGER EUROPERue de la Loi, 25, 7100 La Louvière, Belgiumservice@etiger.comS4-C-UM-EN20140820-1.3-P38
FCC Information and Copyright This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment .This equipment should be installed and operated with minimum distance 20cm between the radiator& your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
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