Ezkey EZ9920RF Cordless Smart Office Keyboard User Manual Cordless Kit User s Guide V12

Ezkey Corp. Cordless Smart Office Keyboard Cordless Kit User s Guide V12

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User Manual

USER’S GUIDE

(Version 1.2)

COMPLETE CORDLESS SOLUTION FOR SMART OFFICE KEYBOARD AND MOUSE

Specifications and information contained in this Guide are furnished for informational use only,

and are subject to change at any time without notice, and should not be construed as a

commitment by EzKey. All another product name is trademarks of their respective owners.

Table of Contents

1. Introduction:........................................................................2

2. System Requirement:.........................................................2

3. Quick Hardware Installation: ..............................................3

4. Software Driver or Application Installation:........................5

5. Feature and Function Description: ....................................6

6. Smart Office Keyboard Software:....................................15

7. Troubleshooting:...............................................................18

8. Patent Descriptions:.........................................................26

Congratulations on your purchase of this cordless RF keyboard and mouse kit.

This keyboard and mouse will finally free you of the constraints of your desktop by

providing a cordless connection between your keyboard/mouse and your PC. This

User’s Guide contains all information that helps you to operate your cordless

keyboard/mouse. In order to enjoy your cordless RF Smart Office keyboard and

mouse to their full potential we recommended you read this Guide carefully prior

to installation. Please keep the CD Title in a safe place for future maintenance after

installation.

1. Introduction:

This cordless RF keyboard and mouse kit consists of a Smart Office Keyboard, a mouse and a compact

receiver（build with optional three feet pedestal）. The cordless smart office keyboard and mouse can

operate freely within a radius of at least 6.5 feet （Typical）from the compact receiver, which itself use

radio frequencies to transmit the cordless signal it has no constriction on viewing angles. The kit also

offers more extra functionality greater efficiency and productivity when working with a PC. Now you

have more hot keys including “Office Key Zone”, “Internet Key Zone”, “Multimedia Key Zone”,

“Clipboard Key Zone” and “Application Key Zone” that make your job more easy and quick access by

a simple press of a key.

The Navig. Wheel bar builds on the keyboard, it allow you to scroll up & down and with an optional

“Pop-up” function that provides you an OnScreen Menu for quick access to frequently used text, tasks

or application--with a simple scroll and click as if you were using a mouse. When using computer, as

with many activities, you may experience occasional discomfort to your hands, arms, shoulders, neck,

or other parts of the body. When using Smart Office Keyboard; eventually, you will not need taking

your hand off the keyboard as frequently as when using a mouse. It saves up to 70% of the time and

effort involved in continually changing over from the keyboard to the mouse. Moreover, reduced

typing activities and movements between keyboard and mouse can prevent “Repetitive Stress Injure”.

By using Smart Office Keyboard you will not only experience and enjoy the most powerful and

user-friendly input device, but also the personalized configuration and comfort.

Smart Office Keyboard is compatible with Office 97/2000/2002XP、Some future applications and

Win95/98/ME/NT/2000/XP or later operation systems. NO driver is required except the models with

scrolling function, as scroll wheel requires the driver in order to activate this function. The “Word”,

“Excel”, “Power Point”, “Calendar” and “Calculator” keys also require a shortcut. Basically you can

just install “Smart Office Keyboard” per plug and play without necessitating a driver, or install the

driver to empower the keyboard with additional functions.

What’s in this package：

• A cordless smart office keyboard

• A cordless mouse

• A compact receiver（build with three feet pedestal）

• A driver CD

• Quick Installation Guide

• Batteries（3pcs of AA；2pcs of AAA）

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2. System Requirement:

Microsoft Windows 95 / 98 / ME/ 2000/ XP or later；NT4.0 with Service Pack 6 or later

Microsoft Office 97 / 2000 / XP or later (Recommended not require)

Microsoft Internet Explorer 5.0 or later (Win98 or later build-in already)

CD-ROM or DVD drive（for CD and Video operation）

Standard sound card for CD and Video operation (Recommended not require)

Two available PS/2 port, If build with optional “PS2 to USB adapter”, it require one available USB

port support.

Note:

“Sleep” hot key functionality on the keyboard that is only available if your system supports

power management (ACPI), if this is enabled and all the peripherals (e.g. VGA, Sound card…)

are compatible with the power management.

The Windows NT cannot support USB function. So, the Keyboard only supports PS2 port while

running on Windows NT system.

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3. Quick Hardware Installation:

• PS2 only and without optional “PS2 to USB adapter”

1. Make sure your PC is switch off. Connect the receiver to your PC by plugging in the

receiver’s green connector into the mouse port of your PC and the purple connector

into the keyboard.

2. Take the Keyboard and make sure the batteries on the back are installed correctly.

（Follow the polarity signs in the battery compartment.）

3. Take the mouse and make sure the batteries on the back are installed correctly.

（Follow the polarity signs in the battery compartment.）

4. Turn On your PC, the mouse and keyboard (expect special hot key and wheel）will

work properly.

5. In case you got trouble, try the alternate channel for the receiver, keyboard and

mouse in case the initially selected channel（by factory）appears to work improperly,

other devices in the vicinity of the receiver may cause interference. You can follow the

below description to change channel and ID and fix the problem.

• Channel and ID Setting

1. Press connection push button on the top side of receiver once. The receiver

connection light will flash and wait for connect with keyboard and mouse.

2. Press connection push button on bottom side of the keyboard once. The connection

process start（set new channel and ID）and receiver connection light will change the

flashing speed then back to normal speed after the connection successful.

3. Press connection push button on the bottom side of the mouse once. The connection

process start（set new channel and ID）and receiver connection light will change the

flashing speed then remain steadily lit after keyboard /mouse connection successful

together.

4. For normal operation, the receiver connection light for show data transmition status,

got one data package will flashing once while keyboard or mouse in used.

5. When the keyboard/mouse batteries are low, the receiver will alert by flashing the

connection light also.

6. Hold connection push button on the top side of receiver at least 5 sec. It will reset the

channel & ID to factory default setting.（normally not require you to set this

function）

• Keyboard bundle with “PS2 to USB adapter” (option accessory)

Keep System power on and Windows OS in active mode. Plug the PS2 connector into

adapter and then Plug the USB connector into System USB port (hot plug).After a while,

Windows OS will search the new USB HID product and load the USB HID device driver

automatic. Sometimes it needs the Windows operation CD. Follow the instruction for the

installation. The keyboard basic function will work properly（except some adding hot key

functions）after the USB HID device driver installed.

Special Skill for installs the USB product:

PS2 is plug and play but for USB peripheral devices that need “HID” recognization process.

If you use the USB product for the first time, the hot-plug process will need your Windows

operation CD and “mouse or keyboard” for selection. Please keep one of your old input device

(keyboard or mouse) plugs in System original port; it will help you to complete the hardware

install process. If not, the “PS2 to USB adapter” cannot work before complete the process.

However, you can remove all old product from System after complete the install process.

You can install the USB keyboard or mouse step by step and just plug in one product one time;

keep another product (like mouse) still on System PS2 port for select the “install select items”,

It is the best way and easier to complete the hardware install process.

• Remarks：

1. The keyboard uses 3pcs standard alkaline（AA）1.5V batteries, and the mouse uses

2pcs standard alkaline（AAA）1.5V batteries

2. Battery life is approximately 3-4 months, depending on the intensity of usage.

3. Make sure the receiver is placed in a location relatively free of strong electromagnetic

or transmission sources in order to ensure optimal reception of the keyboard and

mouse signal. It is strongly recommended, don’t place the receiver near the monitor,

as the magnetic field produced by monitor will interfere the receiver working and

cause data reading error or missing; however, the PC system metal housing will

interfere the receiver working also, to place the receiver in front of the monitor in

order to prevent signal disturbance from the monitor.

Warning：

Standard alkaline may explode or leak if recharged or disposed of in fire. Go Top

4. Software Driver or Application Installation:

In order to take advantage of the special button functionality of the keyboard and more function for

mouse you will have to install the keyboard/mouse driver which is located on the driver CD included

in the box. The software installation is done simply using the enclosed CD. In the follow steps:

Any existing keyboard drivers must be completely removed, if you have it.

Insert the driver CD in the CD-ROM drive. And the CD title will run automatically. The first

screen is an introduction and some selected items. To select the “installation” or select “target

product’s driver”, the installation process will start automatically. If the CD does not run

automatically, please open the “Start” menu, click on “Run”, then select the right driver, e.g.

“D:\Autorun”, and confirm with ENTER.

An introduction appears in the first window. Click on “Continue”.

The keyboard software is automatically installed in the following sub-directory:

“C:\Programs\Files\Netropa”.

You should install the keyboard and mouse driver one by one. Restart your PC once after each

installation is completed. Please note that you must restart your computer in any case so that the

“Smart Office Keyboard” software is executed and you can use your keyboard to its full extent.

You can found the mouse/keyboard user’s guide from this CD.

You can re-assign hot keys from 3D OnScreen Display picture to launch any applications or

web site for personal need.

This installation takes over a minimum size of your OS resources and requires little space on

the hard disk.

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5. Feature and Function Description:

5-1. Overview of Feature

RF frequency：27 Mhz.

Dual channel（each channel contain 256 sets ID）radio frequency selection automatic. The

dual channel and extra ID-recognition functions help to protect against interference from

other RF product in the same environment.

Easy installation and low data lose：Default channel and ID support, it not require user to

press any Connection button while first installation.

Battery life：Keyboard for 4 months（typical）, mouse 4 months（typical） .

3 key、5 key mouse support（ball or optical optional）.

The receiver unit has LEDS to indicate when data is being transmitted, and Number lock、

Caps lock、Scroll lock and battery low alert are in operation.(optional)

OnScreen display for show Number lock、Caps lock、Scroll lock、Office lock and battery low

alert are in operation.(optional)

Special power key support that with capability to update and report the battery low

information. (optional)

Effective distance：base on different environment, Keyboard 2M/6.5’（typical）and Mouse

2M/6.5’（typical）; Keyboard 3M/9’（Max.）and Mouse 3M/9’（Max.）

Special Sleep/Awake and power key support：User should press and hold the Sleep or Power

key 3 sec at least for generates functions, it refrain error action from user involuntary touch.

Special Connection button support, it let user can setup hardware back to factory default or change

channel or ID code.

User friendly design for anti-RSI (Repetitive Stress Injure)

70% of time saving on typing and movements between keyboard and mouse

1 office lock + 12-15 office keys for “Office Key Zone” (Enhanced Function Keys)

Up to 4 hot keys for “Office Application Key Zone”

Up to 8 hot keys for “Internet Key Zone”

Up to 7 hot keys for “Multimedia Key Zone”

Up to 8 hot keys for “Clipboard Key Zone”

Up to 5 hot keys for “Application Key Zone”

• ”Navig. Wheel” can scroll up & down, with an optional “Pop-up” function.

“€” Euro dollar sign one key direct access

PS2 and USB port combination functions available (PS2 to USB adapter--option)

Compatible with Win95/98/ME/NT/2000/XP、Office 97/2000/XP and some applications.

No driver required for Win ME/2000/XP or later except the scrolling function and the office

application keys.

FCC, CE, Windows Logo approved

5-2. Overview of all hot keys

Hot keys are unique keys for fast and direct access to programs, files or commands. Using hot keys

can increase your productivity as you do not have to take your hands off the keyboard so frequently,

e.g. to use the mouse.

The type of Hot keys available depend on the keyboard model and the operating system used. The

following list shows the icon on each hot key and the standard assignment of the hot keys, many of

which can, however can be reconfigured using the Smart Office Keyboard Software (see 6-1-1).

Icon & Hot Key Descriptions Ez-800RF

serials Ez-7000RF

serials

Office Lock Key

Help

New

Open

Save

Replace

Spell

Undo

Redo

Reply All

Forward

Send

*Bold

Word

Excel

Power Point

Calendar

Euro Sign

Back

Forward

Stop

WWW

My favorite

Refresh

Play/Pause

Stop

Volume up

Volume down

Mute

Pre-track

Next track

Eject

Volume Wheel, Mute

Power

Sleep

Log Off

My computer

Calculator

Cut

Paste

Copy

Mark

Back

Forward

Toggle

Navig. Wheel

Navig. Wheel Bar

Note:

*Bold---due to Windows OS only available for Brazilian, Spanish, Portuguese and Ez6000 US version.

*Bullets---due to Windows OS only available for Ez6000 US version.

*Task Pane--- due to Windows OS only available for Ez6000 US version.

The BLUE keys require no driver support under Win95 or later.

The GREEN keys require no driver support under Win ME / 2000 / XP.

The RED keys or functions require a driver support under any Windows operation system.

5-3. Description of Office Key Zone

For the enhanced function keys, there are12-15 embed office keys that are switched by “ ” Office

Lock Key to assign the normal function keys or the office keys.

Office Lock Key

Switch the function from the normal function keys (LED off) to the

enhanced function keys (LED on)

Help Open the Help file in the active application that provides this feature.

New Create a new document in the active application that provides this feature.

Open Open a document in the active application that provides this feature.

Save

Save the document currently open and in focus. The target application

should provide this feature.

Replace Search for, replace and g

o to the specified text and formatting in the active

application.

Spell Star the spell-

checking program in the active application that provides this

feature.

Undo

Undoes the last action you carried out in the application you are working

in. You can press this key several times to undo multiple actions.

Redo

Reverses the action of the Undo command. If you have used undo several

times, you can press this key several times to reverse all of the undo

actions.

Note: If got some problems, please refer to the below trouble-

shooting

(The embedded Office keys do not work).

Reply Creates a Reply to an e-

mail you have received. The reply is created to

either the e-mail currently open and in focus, or the e-

mail highlighted in

your Inbox；For MS Outlook and Outlook Express recommended.

Reply All Creates a 「Reply All」 to an e-mail you have received. The 「reply all」

is created to either the e-mail currently open and in focus, or the e-

mail

highlighted in your Inbox；For MS Outlook and Outl

ook Express

recommended.

Forward Forwards an e-mail you have received. The e-

mail forwarded is either that

currently open and in focus, or the e-mail highlighted in your Inbox；

For

MS Outlook and Outlook Express recommended.

Send Sends an e-mail you have written. The e-

mail sent is that currently open

and in focus；For MS Outlook and Outlook Express recommended.

Note: Press the Send button completes the e-

mail and moves it to your

Outbox for transmission. Depending on your setup, e-

mail in your Outbox

may be sent automatically to the recipients, or you may have to manually

establish a dialup connection to send them.

Prints the document currently open and in focus. The Windows print

dialog box is displayed for you to specify your print requirement.

*Bold Bold or un-bold the characters you marked in the active application.

€ Euro Sign Press one key to display Euro sign mark.

5-4. Description of Office Application Key Zone

Word Open Microsoft Word

This hot key can be configured to another application for user’s need

Excel Open Microsoft Excel

This hot key can be configured to another application for user’s need

Power Point Open Microsoft PowerPoint

This hot key can be configured to another application for user’s need

Calendar Open the Calendar of Microsoft Outlook

This hot key can be configured to another application for user’s need

5-5. Description of Internet Key Zone

Back

Go back to the previously viewed item in programs that support the

“Back” command, such as a Web browser

Forward Go to the next item – if it was previously viewed in the same session –

programs that support the “Forward” command, such as a Web browser

Stop Stop loading or refreshing a Web page or the contents of a particular window

WWW

Start the default Web browser or go to the Home Web page. If the Web

browser is already activated

it opens the Home Web page. You can reassign

the WWW key to start another Web browser, another Home Web page or

another application.

Email Start the default e-mail program. If you are not sure what the default e-

mail

program is, press this key to find

out. You can reassign the Email key to

start another e-mail program or another application.

My favorite

Open the Internet Explorer Favorites pane. This is where you can store

shortcuts to frequently used files, websites or other items for easy access.

Refresh

Update the information on an active Web page or the contents of a

particular window.

Search Open the Internet Explorer Search pane

5-6. Description of Multimedia Key Zone

Play/Pause Play or Pause music or a movie. Once paused, press this ke

y again to

resume playing.

Stop Stop the music or movie that is playing.

Volume up Hold down this key to quick increase the volume.

Volume down Hold down this key to quick decrease the volume.

Mute Turn off the sound. Press again to turn the sound back on.

Pre-track Switch to the next media track. Press once for each subsequent track.

Next track Switch to the previous media track. Press once for each preceding track

Eject Eject the CD from the CD-Rom drive

Volume Wheel, Mute

Increase, decrease, Mute the volume.

5-7. Description of Application Key Zone

Power Put the system into power-

off mode if the PC supports power management

and has it enabled. The user can switch off the computer directly by

holding this key at least 3 sec. If

power management is not enabled, this

key will not work. Power-

on function availability depends on the

motherboard setup function. (In some case, press the Power key will put

the computer to sleep) For more information on such functions, read the

computer manual or contact the computer manufacturer.

Optional function：Press this will report the batteries status on the screen.

Sleep

Put the system into sleep mode if the PC supports power management and

has it enabled. The user can put the computer to slee

p by press this key. It

will protect data and saving energy.

To press the power key or sleep key

again will awake the computer (In some case, press any key will awake

computer also).

If power management is not enabled, this key will not

work.

Log Off Op

en the Log Off Windows dialog box. Logging off closes all of

programs, disconnects the computer from the network and prepares the

computer to be used by someone else.

My computer

Open My Computer. My computer shows the contents of your floppy disk,

hard disk, CD-

ROM drive and network drives. You can also search for and

open files and folders, and gain access to options in Control Panel to

modify the computer’s settings.

Calculator Start Microsoft Calculator.

Note: for the “Log Off” key:

For Win 95 / 98 / ME / XP: Some applications require a great deal of system resources. This

can lead to the delayed reaction of the “Log Off” key. If the Log Off dialog window does not open

when the key is pressed or only the “Start” menu opens, press “ESC”. Then press the “Log Off” key

again.

For Win NT: The “Log Off” key feature is not available under Win NT.

For Win 2000: The “Log Off” key has to be activated. To do so, proceed as follows:

“Settings-Taskbar-Advanced-Display Logoff”:

5-8. Description of Clipboard Key Zone

Cut Cut out the selected item

Paste Copy the selected item

Copy Paste the previously cut out or copied item at the cursor position

Mark

Mark the selected item, and use arrow to mark the text. If “Mark” is

located at “Shift” keycap, press “Mark” and arrow key together to mark.

Back

Go back to the previously viewed item in programs that support the

“Back” command, such as a Web browser

Forward Go to the next item – if it was previously viewed in the same session –

programs that support the “Forward” command, such aw a Web browser.

Toggle

Switch the focus to a previously opened window. Press the key and select

the window to be activated.

Close Close the active Windows application when the key is pressed.

Navig. Wheel M

ove around in a scrollable document as if you were using the scroll

arrows or a mouse wheel, but without taking your hand off the keyboard.

Turn the wheel towards you to move down in a document and away from

you to move up.

*Optional function: Press the Scroll Wheel to “Pop-

up” an OnScreen

Menu (see 5-8).

Navig. Wheel Bar

Move around in a scrollable document as if you were using the scroll

arrows or a mouse wheel, but without taking your hand off the keyboard.

*Optional function: Press the Scroll Wheel Bar to “Pop-

up” an OnScreen

Menu (see 5-8).

5-9. Description of “Pop-up” function (Optional function of Navig. Wheel or Bar)

This is an optional function of the Navigation Wheel. When you press the “Navig. Wheel” or “Navig.

Wheel Bar”, an OnSreen Menu will pop up on your screen. See below:

(On Top)

The OnScreen Menu will provide you a quick access to the frequently used texts, documents or

images, etc. You can immediately edit or insert the sentence, name, address or text with a simple

press of a key, or select the favorite application as if you were using a mouse to scroll and click. You

can also create shortcuts for any frequently used task. Before using the OnScreen Menu, you should

configure the frequently used text, task or application. Move the scroll wheel to select (click) the

“Configure” in the Menu. It will open a dialog box for pre-setting. Insert the sentence, name, address

or text that you regularly use, or shortcut the application you use frequently. Click “OK” after the

setting has been completed.

(On Top)

Now you can scroll and obtain quick access from the Menu. If you select (click) “My Text”, it will

pop up another selected items for further choices. See below:

(On Top)

You can insert or paste the frequently used sentence, name, address or text into any Windows

application that is running in the background (Word, Excel…). If you select “Back”, it will return to

the previous selected items. If you select “Exit” or “Esc key”, the OnScreen Menu will close and

disappear automatically. See below:

(On Top)

Note:

The “Pop-up” function is available for both PS/2 and USB keyboards. When using a PS/2 keyboard,

you can press the scroll wheel (on the keyboard) to pop up the OnScreen menu, and scroll and click

to select items. However, when using the PS/2 to USB adapter you should use your mouse to click

and select items. The scroll wheel bar roller function on the keyboard will disable automatically with

USB device. By press the standard PS2 or USB mouse scroll wheel (PS2 mouse plug into a “PS2 to

USB adapter”) you can pop up the OnScreen Menu and also select items, but cannot scroll the select

items, which means that you must move the mouse courser to select and left-click the item of your

choice. However, using the mouse to pop-up the OnScreen Menu and left-click the select items is a

very user-friendly solution also.

If your mouse (mouse driver) is also equipped with a similar pop-up function, the pop up functions

of the keyboard and mouse may sometimes conflict. In this case you should disable this feature in

the mouse driver by setting the mouse wheel button to “standard mouse third button”; the keyboard

pop-up function should then work smoothly. But, you can also retain the mouse function and disable

the keyboard pop-up function by canceling the highlighting of the “Enable Office Keyboard Menu”

item, sees below:

You can re-activate the keyboard pop-up menu function by clicking the “Control Panel, Keyboard

Icon, Office Keyboard Menu” and highlighting the “Enable Office Keyboard Menu” item again.

5-10. Description of “€” Euro Sign Key

The direct access “€” Euro currency sign key is located on the “Num Lock” key and is controlled by

the Office Lock Key (“ ”). The “€” key will work when both of the Office Lock and the Num Lock

are switched on (LED indicator is turned on). Basically, in most PC system defaults the “Num Lock”

is always switched on, and after keyboard driver has been installed, the Office Lock defaulted is also

active. Thus, with the simple press of a key the “€” Euro currency sign can be quickly and easily

accessed. For normal Number Pad function, simply turn off the Office Lock Key (Office LED

indicator turned off). The “€” sign will no longer appear. The Num lock key will return to normal

function.

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6. Smart Office Keyboard Software:

The Smart Office Keyboard Software is packed in a CD Title come with the Smart Office Keyboard.

After installation, the Smart Office Keyboard Software works in the background and controls the

functions of special hot keys. When this software is activated a blue and red “Ez” symbol appears on

the right in the taskbar.

6-1. “EzKey” Icon

Right-click on the Symbol to modify the “OnScreen Display (OSD)” or the assignment of hot keys.

6-1-1. Select “Smart Office Keyboard”

When you right-click the “EzKey” icon, it appears the menu box. Select “Smart Office Keyboard”.

You will have another menu box of “Configure Button”, “Enable Taskbar Icon” and “Close” selected

items.

Select “Configure Button”

When you left –click and select “Configure Button”, a 3D image OnScreen Display Photo of hot

keys will appear on the screen. You can use the mouse to left-click each screen hotkey to modify the

default function and customize a new application or web site for your personal need.

How to customize the hot keys

Left-click “the screen hotkey” that you want to modify the function. It will appear the dialog box.

There are 2 methods to define and launch a new function.

Select “Functions” and you will have the choice of the pre-defined functions or applications.

Choose one and confirm with “OK”. The hot key on your keyboard will be customized to the

function you chose.

If you don’t want any pre-defined function, you can select “Launch Application or Website” to

launch any other application. If you don’t know the application path or file name, click “Browse” to

search for the application path or the file name or web site, and confirm with “OK”. The hot key on

your keyboard will be customized to the function you chose.

Select “Enable Taskbar Icon”

Click this selected item to show or hide the “EzKey” icon on taskbar. Click “Options” on the

3D OnScreen Display Menu” also can enable the “EzKey” icon on taskbar.

Select “Close”

Click “Close” to stop the Smart Office Keyboard function. The function of hot keys will be

disabled and the “EzKey” icon will change color. You can left-click the “EzKey” icon to enable

the function of hot keys again.

6-1-2. Select “OnScreen Display”

Click “OnScreen Display” and you will have a menu box to enable or disable, select color, select

font or settings for the text of OnScreen Display.

Select Color

You can modify the color for the text of OnScreen Display.

Select Font

You can modify the font for the text of OnScreen Display. You may select any installed

True-Type font of Win 95 / 98 / NT / 2000 / ME / XP.

If you use Chinese version windows, please select Chinese Font. Otherwise, the OnScreen

Display may not work properly.

Settings

You can modify the size of the characters and icons for the text of On-Screen Display. You may

also change the time-out value for the display. This is the time period that the OnScreen Display

remains on the screen when you press a hot key.

6-1-3. Select “About”

Click “About” that can get information about the Smart Office Keyboard Software version.

6-1-4. Select “Exit”

Click “Exit” that can close the Smart Office Keyboard Software and release it from your computer’s

memory. If you want to reload the Smart Office Keyboard Software, restart your system or click

“Start” menu and select “Program” and “Netropa” and “Smart Office Keyboard”.

Go Top

7. Troubleshooting:

If you are experiencing problems with your keyboard or mouse please check the following：

The keyboard or mouse does not work properly

1. Take out the receiver’s connector and check both the receiver’s mouse and keyboard plug for

possible broken pins. If the plugs appear normal then reinsert the plugs into their respective

connectors on your PC.

2. Make sure the mouse plug is inserted in the mouse connector on your PC and keyboard plug is

inserted into the keyboard connector on your PC. Compare the icons on both the cable and

backside of your PC if necessary.

3. Check to see if the batteries in the keyboard and mouse are installed correctly. Make sure the

polarity of the batteries corresponds with the polarity signs in the battery compartment.

4. Replace the batteries to make sure the batteries are not low in power.

5. It is strongly recommended, don’t place the receiver near the monitor, as the magnetic field

produced by monitor will interfere the receiver working and cause data reading error or

missing; however, the PC system metal housing will interfere the receiver working also, to

place the receiver in front of the monitor in order to prevent signal disturbance from the

monitor.

6. Try the alternate channel for the receiver, keyboard and mouse in case the initially selected

channel（by factory）appears to work improperly, other devices in the vicinity of the receiver

may cause interference. Please refer as the described in this guide：Quick Hardware

Installation---Channel and ID setting.

The Smart Office Keyboard Software does not wo rk properly

Make sure all other keyboard and Hot key drivers have been removed from your PC. Alternatively,

remove the Smart Office Keyboard Software, restart your computer and reinstall the software

driver.

Removing, adding or de-installing the Smart Office Keyboard Software

Once you have installed the Smart Office Keyboard Software, the blue and red “EzKey” icon will

appear on the right of the taskbar. If you wish to remove the software, right-click on this symbol and

select “Exit”. Next step, open the “Start” menu, Control Panel and select “Add/Remove Software”

to un-install the Smart Office Keyboard Software. Restart the PC. All driver components have now

been deleted.

Note: If you want to upgrade or the Smart Office Keyboard Software, you should un-install the old

version Software first.

Other application software cannot be installed correctly

This may be due to the Smart Office Keyboard Software. Remove the driver as above described.

Install the required application, and then reinstall the Smart Office Keyboard Software.

The commands in the OSD (Onscreen Display) appear very slowly

This is due to the speed of your CD-ROM drive. The speed should be at least 4X.

“Pre-track” and “Next-track” do not stop

When these hot keys are held down the CD player normally continues searching for the next or

previous track. If this does not work it is due to the speed of your CD-ROM drive. The use of a

high-performance CD-ROM drive is recommended.

VCD, DVD, MP3 or Video Player cannot be started

Make sure that the software support the format and hardware provided for these devices have been

correctly installed.

VCD tracks or MPEG files cannot be played

Make sure that you have installed Windows Media Player 7 or later. You can down load it from

Microsoft website.

Not all Short Cut keys can be assigned

The Smart Office Keyboard Software uses a small amount of your computer’s operation system

resources. The following 5 combination keys cannot be used.

“Ctrl + Alt + E”, “Ctrl + Alt + P”, “Ctrl + Alt + O”, “Ctrl + Alt + D”, “Ctrl + Alt + C”

“Word”, “Excel”, “PowerPoint”, or “Calendar” hot key does not work

Ensure that the Office Applications were installed completely. If only Word and Excel are installed

on the system, a press the target key will launch the Word, Excel applications, but the Power Point

and Calendar key cannot launch the problems and will only show the onscreen display.

“Log Off ” key does not work

Some software share a lot of system resources. It will sometimes cause the system lose to catch the

function of the “Log Off” key. If the dialog box does not appear or the “Start“ menu is only opened

when you press the “Log Off” key, you should press the “Esc” key and “Log Off” key again. With

Win2000, you should enable the function of the “Log Off” key manually yourself because the

default is disabled. The Win NT dose not supports the “Log Off” function.

The embedded office keys do not work

It will give the F1-F12, Print keys new functions, if the Office Lock LED indicator is turned on.

These keys are according to the worldwide standard definition of Microsoft shortcut combination

keys and do not require any software driver support. Therefore, the new functions are only

supported under Microsoft Office (Microsoft Outlook, Word, Excel, and Power Point), IE and other

newer applications. If the new embed Office keys are used under any older versions or other

applications, unexpected results may occur or some embed key functions will not work at all.

However, in the meantime Microsoft recommends that all software applications should support

Microsoft shortcut combination keys. Many software applications will support these functions in the

future. Please ensure that the software application you are using supports these functions. We

recommend using Office2000, XP (2002) and IE5, IE6 or later versions.

Older software applications that do not support embed office keys, for example:

Applications such as Notepad or WordPad do not include the “Redo” function and therefore not

supported by embed “Redo” key.

The embed “Redo” key function cannot support “repeat input text” whilst using Microsoft

Excel on some language versions. It just supports “command Redo” function (example: repeat

redo Add line, row, cut, paste…). The problem will fix on next release Microsoft Excel version

or service pack.

Special Skill for giving the embed office keys optimum compatibility:

The different “Microsoft Outlook” application version require different shortcut keys to support,

this in case you have found that some embed office keys do not work in “Microsoft Outlook”. You

should change the setup for “Microsoft Outlook” (mail format) that will give the embed office

keys optimum compatibility. To change the setup, you should proceed as follows: Click

“Microsoft Outlook”----“Tools” & “Options” and highlight the menu item “Use Microsoft Word

to edit email messages”. Click “OK” to close the dialog box. The “Microsoft Outlook2000” setup

screen is shown below for reference. (The Microsoft Outlook2002 default is highlighted

already). On testing these embed office keys when the setup process is completed; they should be

found to function properly on the whole. If the problem cannot be fixed, you should go to

Microsoft web site and find the “Microsoft Office service pack” for an upgrade. Recommend

applications are Office2000 or Office 2002 (XP).The Office2000 service pack3 & Office2002

service pack2 have already been released.

The embed SEND key function does not work

In few case and with some European languages, the SEND key cannot work in “M icrosoft

Outlook2000 or Outlook2002” when the Microsoft Outlook menu item “Use Microsoft Word to

edit email messages” is highlighted. To assign the shortcut key for the SEND function, you should

carry out the following steps:

1. Open “Microsoft Word” application and click on “Tools”, “Customize”.

2. Click on “Commands” and “Keyboard”.

3. Select “All Commands” from “Categories” and “EmailSend” from “Commands”. Click and

move cursor to “Press new shortcut key” blank area then Press the SEND key (the SEND key

build on the Keyboard, that is; please make sure Keyboard office lock indicator is already

enabled). You will see the “Ctrl+Return” or “Alt+S” replace blank area after you press the

SEND key. When you click the “Assign” select item, the “Ctrl+Return” or “Alt+S” will show

under “Current keys”.

4. Click on “Close” and “Word” application to complete the setup process. Re-test the SEND key

function under “Microsoft Outlook”；The SEND key function should now be working properly.

Warning: Please don’t click the “Reset All” select item; or you will lose all shortcut key

functions.

Note: It is the best way of using the SEND key. You should press “Shift+Tab” to let the

cursor jump to “Subject” after completing your email edit, and then press the

“SEND” key. Otherwise the “SEND” sometimes fails to work.

How do I disable embed office key functions?

To disable the embed office key functions (function associated with keys F1-F12, Print), you should

press the office lock key and turn off office lock indicator. The functionality will be automatically

enabled when you power on PC or start Windows first time. The keyboard is capable to

remembering the office lock indicator status. So, if you turn off the office lock indicator first and

then reset the software by restarting Windows, the Office lock indicator status will stay the same

and not be turned on automatically. This feature will be supported by the ACPI PC system.

However, all modern PC systems include ACPI functionality already. When you turn off the PC

system or leave Windows, the power source still support Keyboard functions; thus the Keyboard

will keep the same status when the power is off. You can change the PC system BIOS default setup

to enable this feature. To enable this feature, you should be able to use the "POWER Key"

(included on the keyboard) to turn on and turn off Windows or PC.

Impossible to remove highlighting from target items

When you press the “Mark” key and roller keys to highlight the target items, the “Mark” key will

always be activated. Press Cut, Paste, Copy keys so as to edit your document- this will release the

“Mark” key function at same times. However, it is also possible to release the function of the

“Mark” key by pressing the “Esc” key.

The Pop-up function does not work

In few cases, if you have attached the keyboard or mouse with “PS2 to USB adapter” to the system

after having installed the CD software, the pop up function will disable. You should right-click the

EzKey Icon and select “Exit” to close the Smart Office Keyboard Software and release it from your

computer’s memory. To remedy the problem you sshould reload the Smart Office Keyboard

Software, by clicking the “Start” menu and select “Program” and “Netropa” and then “Smart Office

Keyboard” to fix the problem. But, plugging-in the keyboard or mouse into the System before

installing the CD software is the best method of avoiding such problems.

The Scroll wheel cannot scroll the Pop-up function of selecting items

The “Pop-up” function is available for both PS/2 and USB keyboard. You can press the scroll wheel

(on keyboard) to pop up the OnScreen menu, scroll and click for select items when using a PS/2

keyboard. But, when using the “PS/2 to USB adapter” you should use mouse to click and select

items. The scroll wheel bar roller function on the keyboard will disable automatically with USB

device. By pressing the standard PS2 or USB mouse (PS2 mouse plugged into a “PS2 to USB

adapter”) you can pop-up the OnScreen Menu and also select items, but you cannot scroll the select

items, which means that you must move the mouse courser to select and left-click the item of your

choice. However, using the mouse to pop up the OnScreen Menu and left-click the OnScreen Menu

select items is very user-friendly solution.

Mouse is equipped with a similar pop-up function that conflicts with the keyboard pop-up

function

In few cases, your mouse (mouse driver) is equipped with a similar pop-up function, the pop up

functions of the keyboard and mouse may conflict. In this case you should disable such a feature in

the mouse driver by set the mouse wheel button as “standard mouse third button”; the keyboard

pop-up function should then work smoothly. But you can also retain the mouse function and disable

the keyboard pop-up function by canceling the highlighting of the “Enable Office Keyboard Menu”

item; the keyboard pop-up function can be re-activated by clicking the “Control Panel, Keyboard

Icon, Office Keyboard Menu” and highlighting the “Enable Office Keyboard Menu” item again.

“€” Euro Sign key does not work

If you press the “€” key for the first time and the “€” sign is not displayed, first of all ensure that

both the “Office Lock & Num Lock” are switched on. If both LED’s are on, press the “€” key again

and wait for few seconds. Recent versions of the Windows family, such as Windows XP and

Windows 2000 and Windows ME and Windows98 provide the “€” Euro sign in the selection of the

font types and currency user settings. However, for previous versions, such as Microsoft Windows

95, Windows NT 4.0 and Windows 3.x do not support this sign. You should update the operation

system in order to input, display, and print the font correctly. You can download the upgrade file

from Microsoft web site:

http://www.microsoft.com/windows/euro.asp

The Num lock key does not work

Turn off the Office Lock Key (“ ”). The Num lock key will return to its normal function.

The “PS2 to USB adapter” does work (Optional part)

If you have “PS2 to USB adapter”, but it does not work; please alter settings in the System

BIOS to enable the USB function.

If the BIOS USB function is already enabled, you should disconnect the “PS2 to USB adapter”

from the PC, wait a few seconds and then reconnect it.

The arrow keys lock up shift key, mark key, Caps Lock function

In a number of cases, When running under WIN98, the noise from PC system or power source will

cause the “PS2 to USB adapter” to lock up the shift key, mark key or Caps Lock function. It will

sometime occur when pressing two arrow keys on the keyboard simultaneously. The actual problem

lies in the Windows 98 default USB keyboard driver, which prevents repeating the last keys pressed.

By pressing the left Shift key you can easily unlock the keys again and remedy the problem. This

problem never occurs however when using a PS2 keyboards, WIN Me, WIN2000, WIN NT, WIN

XP or later versions of Windows OS.

If you have any further queries, please contact your dealer.

Go Top

8. Patent Descriptions:

The List and Description of Smart Office Keyboard Patent

Patent Name Country Patent No. Patent

Owner Patent description

China

(Utility model)

ZL97243196.9 EzKey

Germany 29706281.6 EzKey

Internal Hot Keys

USA, Taiwan Pending EzKey

Adding one key to toggle

standard KB key function to

multimedia, internet or other

functions. With adding one

LED indicator support.

China

(Utility model) ZL01219701.7 EzKey

USA

09/838223 Pending

Patent Application

Publication already

EzKey

Germany 20106926.1 EzKey

Taiwan

(Utility model) Pending EzKey

Auxiliary device

for edit document

Japan Pending EzKey

Device with Cut, Paste,

Copy, Mark,

Redo, Undo,

Open, New, Bold, Save,

Find, F’wd, Reply, Send

etc. functions

• Hardware solution for

China & Taiwan patent. It

transfers combination code

to system directly.

Software plus Hardware

solution for Germany &

USA patent. The software

will transfer code to

combination code

information to system

(windows) ----Software

application (driver)

solution.

China

(Utility model) ZL02231501.2 EzKey

China

(Invention patent)

021161445.5 Pending

Patent Application

Publication already

EzKey

Edit & Clipboard

Auxiliary Device

(for software

application or

driver solution,

hardware solution)

Taiwan

(Utility model)

Publication already EzKey

Device build-in

clipboard and Office

embeds office keys on

(F1-F12) function key.

Devices send any usage

code or scan code to

system. The software will

transfer code to

combination code

information to system

(windows)

—

Software

Thailand 0203000218 Pending EzKey

(windows)—Software

application (driver)

solution.

• Cut, Paste, Copy…keys

that can be put on

keyboard right site, left

site, near to roller keys…

• Hardware solution for

China & Taiwan patent.

It transfers combination

code to system directly.

Germany 20113043.2 EzKey

USA

09/917690 Pending

Patent Application

Publication already

EzKey

Japan Pending EzKey

China

(Utility model)

ZL01227259.0 EzKey

Taiwan

(Utility model)

Publication already EzKey

Office Purpose

Keyboard

(Hardware and

software solution)

0127691.4 Pending

Patent Application

Publication already

EzKey

Keyboard build-

in clipboard,

Office embeds office keys

on (F1-F12) function key,

Scroll wheel pad or bar,

shortcut keys for launch

Word, Excel, Power Point,

Calendar applications, Log

Off key. It can use software

application to transfer

combination code

information. It can send

combination code to system

directly (hardware solution).

Germany 20119955.5 EzKey

USA 90/860862 Pending EzKey

Japan Pending EzKey

Thailand 0203000217 Pending EzKey

China

(Utility model) ZL01207586.8 EzKey

Multimedia

Pointing Device

(Note: Scroll

Wheel to select

software hot key)

Taiwan

(Utility model) Pending EzKey

Use Scroll Wheel or any

push button to pop up and

launch Software application,

text or functions.

It can build on Keyboard,

Notebook keyboard, PDA or

another input device.

USA Pending EzKey

Germany 20202657.4 EzKey

Japan Pending EzKey

Euro-Sign &

Program keys

(Note: European dollar

will issuance on

1/1/2002, direct press

one single along key

can display Euro

Sign

China

(Utility model) ZL01279547.X EzKey

Press one single along key

can display Euro-sign mark

on Windows applications

(for all Country version

Windows OS). Four adding

keys can be programmable

“Pass word, sentence, text or

can display Euro-Sign

mark on windows

Applications (for all

Country version

Windows OS). Four

adding keys can be

program “Pass word,

sentence or user

name.)

Taiwan

(Utility model) Pending EzKey

“Pass word, sentence, text or

user’s name.), It is no driver

needed or can use software

control also.

Taiwan Pending EzKey Disco Wheel

China（PTC） Pending EzKey

Scroll Wheel build with

adding LED indicator, with

at least one color. To scroll

the wheel will flash the

indicator light. The wheel

light can be disable/enable or

adjust the flash speed.

Taiwan Pending EzKey Adding Ext USB

port China（PTC） Pending EzKey

Device Build with Ext USB

port, no any adding part

require.

Patent Name Country Patent No. Patent Owner

USA 5,935,225

USA 5,986,586

China ZL 96 2 20743.8

Germany 29615333.8

Japan 3036131

External Hot keys

(Multimedia & internet keys)

Taiwan 155329

Cross license

w/Silitek

All other brand or product names are trademarks or registered trademarks of their repetitive owners.

Go Top

This device complies with part 15 of the FCC rules. Operation is subject to the following two

conditions.

1) This device may not cause harmful interference, and

2) This device must accept any interference received, including interference that may cause

undesired operation.

Per FCC 15.21, you are cautioned that changes or modifications not expressly approved by the part

responsible for compliance could void the user’s authority to operate the equipment.

Ezkey EZ9920RF Cordless Smart Office Keyboard User Manual Cordless Kit User s Guide V12

Ezkey Corp. Cordless Smart Office Keyboard Cordless Kit User s Guide V12

User Manual

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