Ezurio BT-ULTRA USB Bluetooth Transmitter User Manual User Reference Guide

Ezurio Ltd USB Bluetooth Transmitter User Reference Guide

Contents

user reference guide

IBM ®
Bluetooth UltraPort
Module from IBM
Users Reference Guide
OPTIONS
by IBM
First Edition (February 2001)
The following paragraph does not apply to the United Kingdom
of any country where such provisions are inconsistent with local
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INTERNATIONAL BUSINESS MACHINES CORPORATION
PROVIDES THIS PUBLICATION "AS IS" WITHOUT ANY WAR-
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INCLUDING, BUT NOT LIMITED TO, THE LIMITED WAR-
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This publication could include technical or typographical errors.
Changes are periodically made to the information herein; these
changes will be incorporated in new editions of the publication. IBM
may make improvements or changes in the products or the programs
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It is possible that this publication may contain reference to, or infor-
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or services that are not announced in your country. Such references or
information must not be construed to mean that IBM intends to
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Requests for technical information about IBM products should be
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© Copyright International Business Machines Corporation 2001.
All rights reserved.
Note to U.S. Government users - Documentation related to restricted
rights - Use, duplication or disclosure is subject to restrictions set
forth in GSA ADP Schedule Contract with IBM Corp.
Contents
About the Bluetooth UltraPort Module
from IBM
Registering your product
About the Product
Parts and Parts Numbers
Hardware, Software, and OS requirements
Computers that need an external USB connector
Installation Procedure
Safety Warnings
Safety Statements
Physical Installation of the Module
Step 1 - Physical Installation of the interposer and the mod-
ule.fmPhysical Installation on laptops with a bay
Physical Installation on laptops wihtout a bay and on desktop com-
puters
Physical Installation on X20 Series
Installation of the module’s clip-on cover
Installation of the Drivers
Installation of the software on a laptop
Installation of the software on a desktop
Updating the system BIOS
Installation of the Applications
Installation the applications on laptops
Installation the applications on desktops
Using IBM Ultraport Bluetooth
Hints and Tips
Working with the Bluetooth Ultraport Module’s Applications
The Bluetooth Ultraport Module’s Control Panel
Getting Help
How to open the software online user’s guide
In Addition
Appendix A. Help and Service Information
Appendix B. Product Warranties
Copyright IBM Corp. 2000
Registering Your Product
Thank you for purchasing the Bluetooth UltraPort Module from IBM.
Please take a few moments to register your product and provide us
with information that will help IBM to better serve you in the future.
Your feedback is valuable to us in developing products and services
that are important to you, as well as in developing better ways to
communicate with you. Register your product on the IBM site at:
http://www.ibm.com/pc/register
IBM will send you information and updates on your registered prod-
uct unless you indicate on the Web site questionnaire that you do not
want to receive further information.
© Copyright IBM Corp. 2001
About the Product
The Bluetooth UltraPort Module from IBM (sometimes referred as
USB device) is a device allowing your ThinkPad to communicate
with other devices without the use of a cable. It is fast becoming a
must-have communication tool.
The Bluetooth UltraPort Module from IBM is “Plug & Play” compat-
ible, which makes installation simple.
If you are using a supported IBM ThinkPad, the IBM UltraPort Blue-
tooth is configured automatically when you connect it to you com-
puter. In addition you will need to use a USB cable to connect your
ThinkPad to the Bluetooth UltraPort Module from IBM. These extra
parts are provided with the product.
Using the Bluetooth UltraPort Module from IBM and the accompa-
nying software, you can spice up your communication needs and be
synchronized all the time when on the move.
1/ The list of laptops supported is as follows:
ThinkPad T20/T21/T22
ThinkPad A20/A21
ThinkPad X20/X21
Thinkpad TransNote
ThinkPad i Series
ThinkPad 600/E/X
ThinkPad 570/E
© Copyright IBM Corp. 2001
ThinkPad 390E/X
ThinkPad 240/X/Z
Note: Some of these laptop have an UltraPort connector, other don't
have an UltraPort connector and need to be attached through the
external USB connector.
2/ The list of desktops supported is as follows:
NetVista A60
NetVista A60i
NetVista A40
NetVista A40i
NetVista X40i
NetVista A40/p
NetVista S40/p
NetVista X40
NetVista A20
NetVista A20i
All of the desktop systems will be connected via the external USB
connector.
Parts and Parts Numbers
When you open the box containing the Bluetooth UltraPort Module
from IBM, you can see the following content:
The IBM Ultraport Bluetooth module (USB module)
The IBM system BIOS update CD
The Bluetooth Ultraport CD
A parts kit including:
•A USB cable
• Interposers (2)
•Spacers (2, for X20 Series ThinkPad systems)
• The clip-on cover for IBM Ultraport Bluetooth
•A tripod
• A tripod housing unit
Please not that for each part you have a FRU part number and an IBM
part number. Find these part numbers below:
Part Name FRU Number IBM Part Number
Adapter ASM 08K6108
Bluetooth UltraPort
Module 09N9813
Here are some of them: The numbers on the left are IBM FRU part
numbers with descriptions etc.
04P3072 Interposers and cover FRU
27L0542 USB CABLE FRU
08K6108 Adapter ASM FRU
08K6449 Tripod FRU
09N9813 Bluetooth UltraPort FRU Module
22P4907 Bluetooth UltraPort Sydney Spacers FRU
Bob.
let me know if this is unclear.
Note: You need the USB only if you use a desktop computer or one
of the following laptops:
ThinkPad i Series
ThinkPad 600/E/X
ThinkPad 570/E
ThinkPad 390E/X
ThinkPad 240/X/Z
NetVista A60
NetVista A60i
NetVista A40
Bluetooth UltraPort
Sydney Spacers 22P4907
Interposers and
Cover 04P3072
Tripod 08K6449
USB Cable 27L0542
NetVista A40i
NetVista X40i
NetVista A40/p
NetVista S40/p
NetVista X40
NetVista A20
NetVista A20i
© Copyright IBM Corp. 2001
Hardware, Software, and OS Require-
ments
The Bluetooth UltraPort Module from IBM can be attached to the
UltraPort bay located at the top of the display on the following Think-
Pad systems: T20, A20p, and X20 Series ThinkPad.
The UltraPort Bluetooth device can also be attached to
your ThinkPad system using the external USB cable and
adapter.
If you use one of the above systems, you can either use the Blue-
tooth UltraPort Module from IBM or the external USB connec-
tion.
Note: The UltraPort Bluetooth device can also be attached to the fol-
lowing ThinkPad systems using the external USB connection:
If you do not use one the above systems, you will still be able to
use the Bluetooth UltraPort Module from IBM via the external
USB connection. The other systems that you can use are the fol-
lowing:
Your ThinkPad must fulfill the following requirements:
Required disk space to load the software: At least 25 MB
A CD-ROM drive or a DVD drive
Windows 98 SE, Windows 2000, or Windows Me
About Windows Versions
To check which version of Windows you are using, do the following:
•Click Start, Settings, and Control Panel
•Click System
Read the numbers under System
© Copyright IBM Corp. 2001
They indicate which version of Windows you are using.
Computers that need an external USB
connector
There are two types of laptops and depending on the laptop you are
using the Bluetooth UltraPort Module installation procedure is differ-
ent. The list of laptops supported is as follows:
ThinkPad T20/T21/T22
ThinkPad A20/A21
ThinkPad X20(unique portofino connector)/X21
Thinkpad TransNote
The above systems do not require an external USB connector.
There are other systems that do not have a portofino connector and
that require an external USB connector. They are:
ThinkPad i Series
ThinkPad 600/E/X
ThinkPad 570/E
ThinkPad 390E/X
ThinkPad 240/X/Z
NetVista A60
NetVista A60i
NetVista A40
NetVista A40i
NetVista X40i
NetVista A40/p
NetVista S40/p
NetVista X40
NetVista A20
NetVista A20i
Installation Procedure
Whether you use a laptop (supported or not supported) or a desktop
computer, the installation procedure is the same:
Install physically the module on the bay of your computer
You have to either install the module on top of your ThinkPad or con-
nect it to the USB cable
Turn on the computer and insert the CD in the CD drive
Install the software
This include installing the Intel stack, the TDK applications, and the
device drivers
You can now start using the Bluetooth UltraPort Module from IBM.
Very important: If you are installing your Bluetooth UltraPort Mod-
ule on the bay of your computer, you need to stick to this installation
procedure as you will not be able to operate your Bluetooth UltraPort
module if you choose another installation sequence.
Note if you plan to install the Bluetooth UltraPort Module on the bay
of your computer: Your Bluetooth UltraPort Module is not hot-plug-
gable therefore it needs to be installed on the bay before the computer
is turned on. Your Bluetooth UltraPort Module from IBM will not
work if you turn on your computer, then install physically the mod-
ule. If you remove it, if you decide to use it again, you need to turn off
your computer, reinstall it physically on the bay, thne turn on your
computer again.
Note if you plan to install the Bluetooth UltraPort using the USB
cable: In case you install your Bluetooth UltraPort Module using a
the USB cable, you will be able to install physically the module, then
turn on the computer and install the drivers and the applications. You
will also be able to turn on your computer, then connect the module to
the tripod and the computer using the cable, then install the drivers
and the applications.
Note regarding Bluetooth and the wake-up mode: Your Bluetooth
UltraPort Module from IBM does not support the wake-up mode,
therefore it will not be able to come out from Standby or Hibernation
mode. If you were using your Bluetooth UltraPort Module from IBM,
and then decided to put your computer in standby or hibernation
mode, you need to physically turn on the module using the shutter
button to use Bluetooth again.
Safety Warnings
Please make sure you read the following points before you start using
your Bluetooth UltraPort Module:
Only avoid using it in airplanes and hospitals. If you need to travel
with the Bluetooth UltraPort module from IBM and have to go to a
hospital or to any place where electronic equipment is used, switch
off the unit completely, or remove it.
Make sure the your Bluetooth UltraPort Module is kept at a distance
of at least 22 cm of a pacemaker. The Bluetooth UltraPort Module
may impact the functioning of the pacemaker. As you may not know
who has and who hasn't a pacemaker, make sure you have removed
the module from your computer whenever you are in a crowd.
As a rule make sure you don't use your module when you are close to
any electronic equipment. This includes fire detectors, automatic
doors, etc. Keep your Bluetooth UltraPort Module at a distance of at
least 2m from any OA, AV piece of equipment, and at least 3m away
from a microwave oven. If you work too cloose to a TV set or a radio
receiver, you may not be able to communicate with other devices and
at the same time your Bluetooth equipment may impact the quality of
your TV image or the quality of the reception of your radio receiver.
Do not detach the UltraPort device while an application is running.
Although your ThinkPad computer has two USB ports, use only one
port at a time for a camera. You cannot use cameras in both ports at
the same time. If your ThinkPad has a UltraPort connector, you can
choose either the connector or a USB port.
Do not put an operating cellular phone near the computer when using
the Ultraport Bluetooth device. It might cause a system malfunction.
Safety Statements
Please note the two following Underwriters Laboratories Inc.'s
notices:
" This product is for use only with UL Listed personal computers."
"The long-term characteristics or the possible physiological effects
of radio frequency (RF)electromagnetic fields associated with this
equipment have not been evaluated."
In addition:
This device complies with Part 15 of the FCC rules and with RSS-
210 of Industry Canada. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interference
(2) This device must accept any interference received, including
interference that may cause undesired operation.
Important
Please note the following:
This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment gen-
erates, uses and can radiate radio frequency energy and, if not
installed and used in accordancewith the instructions, may cause
harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or televi-
sion reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by
one or more of the following measures:--Reorient or relocate the
receiving antenna.--Increase the separation between the equipment
and receiver.--Connect the equipment into an outlet on a circuit dif-
ferent from that to which the receiver is connected.--Consult the
dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved IBM Corporation
could void the user's authority to operate the equipment.
© Copyright IBM Corp. 2001
Installing the Bluetooth UltraPort
Module from IBM on a ThinkPad
Your product is a combination of hardware and software.
Before you start using IBM Ultraport Bluetooth, check the following:
Your computer runs on one of the following platform: Windows
98 SE, Windows 2000
Your IBM Ultraport Bluetooth kit contains the following items:
•The Bluetooth UltraPort Module from IBM (USB device)
•The IBM system BIOS update CD
• The IBM Ultraport Bluetooth CD
•A parts kit including:
•A USB cable
• Interposers
•Spacers (for X20 Series ThinkPad systems)
• The clip-on cover for IBM Ultraport Bluetooth
•A tripod
• A tripod housing unit
You are using one of the following IBM ThinkPads: X20, T20,
or A20p, as well as some other non IBM systems.
Note: If you are not using an IBM ThinkPad, you will still be able to
use IBM Ultraport Bluetooth via the USB cable provided in the kit.
Other non IBM systems you can use with the Bluetooth UltraPort
Module from IBM are the following:
Important: Before you install IBM Ultraport Bluetooth take a
moment to review the hardware and software listed above and make
sure that everything works properly.As you examine the IBM
UltraPort Bluetooth kits items, look for any physical damage. Con-
firm that IBM UltraPort Bluetooth inserts correctly. Retain the ship-
ping container to use in the unlikely event that you need to return the
IBM™ UltraPort Bluetooth device for service.
© Copyright IBM Corp. 2001
Step 1 - Physical Installation of the inter-
poser and the module
The first step of the installation if you are a ThinkPad user is to install
the interposers.
If you are a desktop user, you don't need interposers. Please refer
tothe chapter Installing the module on a desktop computer.
When you open the box, you will see that two interposers are
included. If you are using anything else than a x20 series ThinkPad,
you need to use the Monaco/Toronto interposer.
If you are a x20 series ThinkPad user, you need to use the Sydney
interposer.
To install the interposer, do the following:
With a pin, lift the plastic that is covering the USB port
Remove the plastic cover completely
Now you can see the port without the cover. Next step you need to
screw the interposer on the port.
The interposer is shown below:
You can see that it folds in two.The interposer is made of a plastic
flap and a metal part.
Important: there is only one correct way to screw the interposer on
the computer: the flap should face the keyboard. Look at the picture
below:
You can see that there are two screwing points.
Using a Phillips headset screwdriver, screw the interposer on the
port
Next step is to install the Bluetooth UltraPort Module on the inter-
poser.
Take the Bluetooth UltraPort Module making sure that the
release latch is on the left
As you can see on the lower part of the module the Bluetooth
UltraPort Module has 5 pins on the right and 8 on the left. These pins
on the module should match the connectors on the port:
There are also two notches on the module and two holes on the port
that should match.
Clip in the module on the port
You have completed the physical installation of the Bluetooth
UltraPort Module.
Physical Installation on X20 Series
If you are a X20 Series user you need to install the two spacers on
your UltraPort device before installing it on your laptop. The two
spacers are included in the kit. They are shaped after the module and
fit perfectly.
Procedure:
Peel the tape off the left spacer and attach it to the bottom left of
the module
Match the spacer to the slot of the module firmly
Attach the right spacer to the bottom right of the module
Match the spacer to the slots of the module firmly
For how to connect the module to your computer, refer to Physical
Installation on laptops.
Installing the module on a desktop
computer
Do the following:
Make sure the computer is off
Take the USB cable and connect it to the USB port
Connect the USB cable to the tripod
You can see a release latch on the right of the module.
Slide it to the left and clip the module on the tripod
There is a shutter button on the left.
Turn it on
Turn on your computer
Insert the CD in the CD (DVD) drive
Select Run in the Start menu
Browse until you find the IBM UltraPort Bluetooth software
Select Bluetooth UltraPort Module
Select a suitable language for the setup process
Click OK
Click Next
Click Finish
The Install wizard starts.
The computer is installing the software.
Making sure the software is correctly installed
To make sure the Bluetooth UltraPort Module has been properly
installed, proceed as follows:
Click the My Computer folder
Click C
Click Program Files
You should see a newly created folder named TDK Systems Europe.
If you cannot see this folder, repeat the installation procedure.
Note: Another way to check that this software has been correctly
installed is to check in the taskbar that the control panel icon is visi-
ble.
Installation of the module's clip-on cover
Installation of the drivers on laptops
Before running the IBM UltraPort Bluetooth application, you must
install it from the CD onto your hard disk. You cannot run the install
program from the CD. Installation instructions are available below.
Note: Please refer to the previous section (Required Hardware) to
make sure that you have the required hardware and that your IBM
UltraPort Bluetooth kit is in good working order.
Once you have inserted the software's CD in your computer the
installation procedure should start automatically. If this is not the
case, please read the following paragraph.
Note: Before installing the software, you need to sit the Bluetooth
UltraPort Module from IBM on your computer. The device is deliv-
ered with a small plastic cover that you need to remove and replace
by the interposer. Please refer to the UltraPort section
Installation of IBM Ultraport Bluetooth on a ThinkPad
The IBM UltraPort Bluetooth software works only with the Windows
98 Second Version platform. It may work at a later stage with Win-
dows 2000 as well.
To install the Portofino device, proceed as follows:
Make sure your computer is switched off
Make sure the interposer is there
If not, put it there
Open your ThinkPad
Place the Bluetooth UltraPort Module from IBM on the top of the
cover, inserting it in the dedicated port
Turn on your ThinkPad
Insert the CD in the CD (DVD) drive
Select Run in the Start menu
Browse until you find the IBM UltraPort Bluetooth software
Select IBM UltraPort Bluetooth
Select a suitable language for the setup process
Click OK
Click Next
Click Finish
The Install wizard starts.
The computer is installing the software.
Making sure the software is correctly installed
To make sure IBM UltraPort Bluetooth has been properly installed,
proceed as follows:
Click the My Computer folder
Click C
Click Program Files
You should see a newly created folder named TDK Systems Europe.
If you cannot see this folder, repeat the installation procedure.
Note: Another way to check that this software has been correctly
installed is to check in the task bar that the program's icon is visible.
Installation Procedure for the spacer (X20 Series)
Installation of the drivers on desktops
© Copyright IBM Corp. 2001
Updating the System BIOS
You must update the BIOS (basic input/output system) of your
ThinkPad computer to use the Bluetooth UltraPort module.
Below is a list of BIOS versions that need to be updated prior to use
the Bluetooth UltraPort module. The latest Flash BIOS Update
program file can be obtained from each folder:
Note that the BIOS versions listed in the following list may not be the
latest as IBM keeps updating the BIOS. Please make sure to
download and update to the latest BIOS available on the web:
http://www.pc.ibm.com/support
Installation Instructions
Note:
Make sure you of the following:
You need an AC adapter and a charged battery pack to update the
system program.
If your computer is attached to any kind of port replicator, turn
off the computer and detach it before proceeding.
Before using Flash Update with Windows 98 Second Edition,
IBM recommends that you download and apply the "Windows
ThinkPad Model Folder Name in CD-ROM
T20 BIOS\TPT20\US
T21 BIOS\TPT21\US
T22 BIOS\TPT22\US
A20p BIOS\TPA20p\US
A21p/A22 BIOS\TPA21p\US
X20 / X21/ i Series1620 BIOS\TPX20\US
© Copyright IBM Corp. 2001
98 Second Edition Shutdown Supplement" from the Microsoft
Support WWW Site.
Information regarding this supplement can be found at:
http://support.microsoft.com/support/kb/articles/Q239/8/87.ASP
Follow this procedure:
Open the above link
Click on http:www.microsoft.com/windows 98/downloads/cor-
porate.asp
Scroll down to “Windows 98 Second Edition Shutdown Supple-
ment”
Click on it
Click Next
Accept the License to download the file
Run the executable that you just downloaded
Instructions:
1. Print these instructions or display on another computer
2. Firmly connect the AC adapter to the computer
3. Start Windows 95/98/Me/2000 or Windows NT 4.0 on the target
computer
4. Make the temporary directory on the hard drive (for instance,
C:\Temp)
5. Copy the ThinkPad BIOS Update Utility from the Setup CD
6. Store the file into the temporary directory. (e.g. C:\Temp)
7. Click on the Start button
8. Click on Run
9. Specify filename with the full path name where you stored
ThinkPad Update Utility
10. Press Enter
When the procedure is completed, the system is automatically turned
off.
Warning!!
© Copyright IBM Corp. 2001
Do not turn off or suspend the computer until the update has been
completed.
IF YOU TURN OFF OR SUSPEND THE COMPUTER WHILE
THE UPDATE IS STILL IN PROGRESS, THE SYSTEM
BOARD MAY HAVE TO BE REPLACED.
After the update has been completed, do the following to confirm the
change is correctly applied:
1. Make sure that no diskette is inserted in the diskette drive
2. Turn on the computer
The "Press F1 for IBM BIOS Setup Utility" message is displayed at
the lower-left area of the screen.
3. Press the F1 key
A password prompt may appear.
4. Type the correct password
5. Check "BIOS Version"
Installation of the Applications on laptops
Installation of the Applications on desk-
tops
© Copyright IBM Corp. 2001
How to Open the Software Online Users
Guide
To be able to read online instruction, you need to install Adobe Acro-
bat Reader.
To read online instruction, proceed as follows:
1. Insert the Portofino Software CD-ROM
Now, you need to install Adobe Acrobat. To do so, proceed as fol-
lows:
2. Click Start
3. Click Run
4. Type x: \ACROBAT\cc
x is the drive letter of the CD-ROM or DVD drive. cc is the language
code. It is one of the following:
Brazilian Portuguese: BP
Chinese, Simplified: CH
English: US
French: FR
German: DE
Italian: IT
Japanese: JP
Spanish: SP
5. Double click xxxx.EXE
© Copyright IBM Corp. 2001
xxxx.EXE is the file name in the directory. It is one of the following:
AR40POR for BP (Brazilian Portuguese)
AR40chs for CH (Chinese Simplified)
AR40DEU for DE (German)
AR40FRA for FR (French)
AR40ITA for IT (Italian)
AR40JPN for JP (Japanese)
AR40ESL for ES (Spanish)
AR405ENG for US (English)
About Online Help
You can open the UltraPort Bluetooth Module online help by clicking
the Help in the menu bar, or by pressing F1. Help provides you with
links to the online version of this Users Reference Guide. The design
of the Help function is similar to the Windows Help.
© Copyright IBM Corp. 2001
Working with the Bluetooth Bluetooth
UltraPort Module’s Applications
Applications currently encompasses the following software:
OBEX for Bluetooth
•OBEX Server
File Transfer Application
vCard Exchange Application
Outlook Integration
Bluetooth Modem
•Chat
• Synchronization
© Copyright IBM Corp. 2001
IBM Ultraport Bluetooth’s Control Panel
The Bluetooth Ultraport Control Panel allows you to customize set-
tings.
In order to open the IBM Ultraport Bluetooth Control Panel, double-
click on the pink IBM Ultraport Bluetooth icon located in the lower
right corner.
You will be displayed the window shown below:
The Properties and Policies window is made of three tabs:
• General
• Security
•Power
General Tab
You can see in the lower part of the screen the Basic Settings. Once
the device is on, the ON radio button is selected. In order to turn off
IBM Ultraport Bluetooth, you can either select the OFF radio button,
or turn off the device hardware that sits on your computer.
In order to access the Security Tab, just click it.
Security Tab
The Security Tab allows you to set up the security level. There are 6
levels, the sixth level being the one with maximum security.
© Copyright IBM Corp. 2001
Hints and Tips
© Copyright IBM Corp. 2001
Appendix A.
Help and Service Information
Online Technical Support
Online Technical Support is available during the life of your product.
Online Assistance can be obtained through the Personal Computing
Support Web site and the IBM Automated Fax system.
During the warranty period, assistance for replacement or exchange
of defective components is available. In addition, if your IBM option
is installed in an IBM computer, you might be entitled to service at
your location. Your technical support representative can help you
determine the best alternative.
Telephone Technical Support
Marketing, installation, and configuration support through the Help-
Center will be withdrawn or made available for a fee, at IBM’s dis-
cretion.
TABLE 1. Online Technical Support
IBM Personal Comput-
ing Support Web Site
http://www.ibm.com/pc/support/
IBM Automated Fax
System
1-800-426-3395 (U.S. and Canada)
© Copyright IBM Corp. 2001
Appendix B.
Product Warranties
The warranty statement consists of two parts: Part 1 and Part 2. Part 1
varies by country. Part 2 is the same for both statements.Be sure to
read both the Part 1 that applies to your country and Part 2.
United States, Puerto Rico, and Canada (Z125-4753-05 11/97)
(Part 1 - General Terms on page 2-3)
Worldwide except Canada, Puerto Rico, Turkey, and United
States
(Z125-5697-01 11/97)
(Part 1 General terms on page 2-5)
Worldwide Country-Unique Terms
(Part 2 -Country-Unique Terms on page 2-8)
IBM Statement of Limited Warranty for United
States, Puerto Rico, and Canada (Part 1 - General
Terms)
This statement of Limited Warranty includes Part 1 -General Terms
and Part 2 - Country-unique Terms. The terms of Part 2 may replace
or modify those of Part 1. The warranties provided by IBM in this
statement of Limited Warranty apply only to Machines purchase for
your use, and not for resale, from IBM or your reseller. The term
“Machine” does not include any software programs, whether pre-
loaded with the Machine, installed subsequently or otherwise. Unless
IBM specifies otherwise, the following warranties apply only in the
countries where you acquire the Machine. Nothing in this Statement
of Warranty affects any statutory right of consumers that cannot be
waived or limited by contract. If you have any questions, contact
IBM or your reseller.
© Copyright IBM Corp. 2001
The IBM Warranty for Machines
IBM warrants that each Machine 1) is free from defects in materials
and workmanship and 2) conforms to IBM’s Official Published Spec-
ifications. The warranty period for a Machine is a specified, fixed
period commencing on its Date of Installation. The date on your sales
receipt is the Date of Installation, unless IBM or your reseller informs
you otherwise.
During the warranty period IBM or your reseller, if approved by IBM
to provide warranty service, will provide repair and exchange service
for the Machine, without charge, under the type of service designated
for the Machine and will manage and install engineering changes that
apply to the Machine.
If a Machine does not function as warranted during the warranty
period, and IBM or your reseller are unable to either 1) make is do so
or 2) replace it with one that is at least functionally equivalent, you
may return it to your place of purchase and your money will be
refunded. The replacement may not be new, but will be in good work-
ing order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine
resulting from misuse, accident, unsuitable physical or operating
environment, improper maintenance by you, or failure caused by a
Machine - IBM Portofino
Warranty Period* - One year
*Contact your place of purchase for warranty service informa-
tion. Some IBM Machines are eligible for On-site warranty ser-
vice depending on the country where service is performed.
© Copyright IBM Corp. 2001
product for which IBM is not responsible. The warranty is voided by
removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRAN-
TIES AND REPLACE ALL OTHER WARRANTIES OR CON-
DITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDI-
TIONS OF MECHANTABILITY AND FITNESS FOR A PAR-
TICULAR PURPOSE. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR
LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT,
SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER
THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a
Machine.
Unless specified otherwise, IBM provides non -IBM Machines
WIHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller of
IBM. In the United States, call IBM at 1-800-722-2227. In Canada,
call IBM at 1-800-565-3344. You may be required to present proof of
purchase.
IBM or your reseller provides certain types of repair and exchange
service, either at your location or at a service center, to keep
Machines in, or restore them to, conformance with their Specifica-
© Copyright IBM Corp. 2001
tions. IBM or your reseller will inform you of the available types of
service for a Machine based on its country of installation. IBM may
repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part,
the item IBM or your reseller replaces becomes its property and the
replacement yours. You represent that all removed items are genuine
and unaltered. The replacement may not be new, but will be in good
working order and at least functionally equivalent to the item
replaced. The replacement assumes the warranty service status of the
replaced item.
Any feature, conversion, or upgrade IBM or your reseller services
must be installed on a Machine, which is 1) for certain Machines, the
designated, serial-numbered Machine and 2) at an engineering-
change level compatible with the feature, conversion, or upgrade.
Many features, conversions, or upgrades involve the removal of parts
and their return to IBM. A part that replaces a removed part will
assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree
to remove all features, parts, options, alterations, and attachments not
under warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restric-
tions that prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller
service a Machine that you do not own; and
3. where applicable, before service is provided
a. follow the problem determination, problem analysis, and ser-
vice request procedures that IBM or your reseller provides,
b. secure all programs, data, and funds contained in a Machine,
c. provide IBM or your reseller with sufficient, free, and safe
access to your facilities to permit them to fulfill their obliga-
tions, and
© Copyright IBM Corp. 2001
d. inform IBM or your reseller of changes in a Machine’s loca-
tion.
IBM is responsible for loss of, or damage to, your Machine while it is
1) in IBM’s possession or 2) in transit in those cases where IBM is
responsible for the transportation charges.
Neither IBM nor your reseller is responsible for any of your confi-
dential, proprietary or personal information contained in a Machine
which you return to IBM or your reseller for any reason. You should
return all such information from the Machine prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used
parts. In some cases, the Machine may not be new and may have been
previously installed. Regardless of the Machine’s production status,
IBM’s appropriate warranty terms apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part
or other liability, you are entitled to recover damages from IBM. In
each such instance, regardless of the basis on which you are entitled
to claim damages from IBM (including fundamental breach, negli-
gence, misrepresentation, or other contract or tort claim), IBM is lia-
ble for no more than
damages for bodily injury (including death) and damage to real prop-
erty and tangible personal property; and
the amount of any other actual direct damages, up to the greater of
U.S. $100,000 (or equivalent in local currency) or the charges (if
recurring, 12 months’ charges apply) for the Machine that is the sub-
ject of the claim.
© Copyright IBM Corp. 2001
This limit also applies to IBM’s suppliers and your reseller. It is the
maximum for which IBM, its suppliers, and your reseller are collec-
tively responsible.
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY
OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR
DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,
ACCIDENTAL, OR INDIRECT DAMAGES (INCLUDING
LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPP-
LIRES OR YOUR RESELLER IS INFORMED OF THEIR
POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITA-
TIONS OR EXCLUSION MAY NOT APPLY TO YOU.
IBM Statement of Warranty Worldwide except Can-
ada, Puerto Rico, Turkey, United States (Part 1 - Gen-
eral Terms).
This statement of Warranty includes Part 1 - General Terms and Part
2 - Country-unique Terms. The terms of Part 2 may replace or
modify those of Part 1. The warranties provided by IBM in this
Statement of Warranty apply only to Machines you purchase for your
use, and not for resale, from IBM or your reseller. The term
“Machine” does not include any software programs, whether pre-
loaded with the Machine, installed subsequently or otherwise. Unless
IBM specifies otherwise, the following warranties apply only in the
country where you acquire the Machine. Nothing in this Statement of
Warranty affects any statutory rights of consumers that cannot be
waived or limited by contract. If you have any questions, contact
IBM or your reseller.
© Copyright IBM Corp. 2001
The IBM Warranty for Machines
BM warrants that each Machine 1) is free from defects in materials
and workmanship and 2) conforms to IBM’s Official Published Spec-
ifications. The warranty period for a Machine is a specified, fixed
period commencing on its Date of Installation. The date on your sales
receipt is the Date of Installation, unless IBM or your reseller informs
you otherwise.
During the warranty period IBM or your reseller, if approved by IBM
to provide warranty service, will provide repair and exchange service
for the Machine, without charge, under the type of service designated
for the Machine and will manage and install engineering changes that
apply to the Machine.
If a Machine does not function as warranted during the warranty
period, and IBM or your reseller are unable to either 1) make is do so
or 2) replace it with one that is at least functionally equivalent, you
may return it to your place of purchase and your money will be
refunded. The replacement may not be new, but will be in good work-
ing order.
Extent of Warranty
The warranty does not cover the repair or exchange of a Machine
resulting from misuse, accident, unsuitable physical or operating
environment, improper maintenance by you, or failure caused by a
Machine - IBM Portofino
Warranty Period* - One year
*Contact your place of purchase for warranty service informa-
tion. Some IBM Machines are eligible for On-site warranty ser-
vice depending on the country where service is performed.
© Copyright IBM Corp. 2001
product for which IBM is not responsible. The warranty is voided by
removal or alteration of Machine or parts identification labels.
THESE WARRANTIES ARE YOUR EXCLUSIVE WARRAN-
TIES AND REPLACE ALL OTHER WARRANTIES OR CON-
DITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OR CONDI-
TIONS OF MECHANTABILITY AND FITNESS FOR A PAR-
TICULAR PURPOSE. THESE WARRANTIES GIVE YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM JURISDICTION TO
JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF EXPRESS OR
IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR
LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT,
SUCH WARRANTIES ARE LIMITED IN DURATION TO THE
WARRANTY PERIOD. NO WARRANTIES APPLY AFTER
THAT PERIOD.
Items Not Covered by Warranty
IBM does not warrant uninterrupted or error-free operation of a
Machine.
Unless specified otherwise, IBM provides non -IBM Machines
WIHOUT WARRANTIES OF ANY KIND.
Warranty Service
To obtain warranty service for the Machine, contact your reseller of
IBM. In the United States, call IBM at 1-800-722-2227. In Canada,
call IBM at 1-800-565-3344. You may be required to present proof of
purchase.
IBM or your reseller provides certain types of repair and exchange
service, either at your location or at a service center, to keep
Machines in, or restore them to, conformance with their Specifica-
© Copyright IBM Corp. 2001
tions. IBM or your reseller will inform you of the available types of
service for a Machine based on its country of installation. IBM may
repair the failing Machine or exchange it at its discretion.
When warranty service involves the exchange of a Machine or part,
the item IBM or your reseller replaces becomes its property and the
replacement yours. You represent that all removed items are genuine
and unaltered. The replacement may not be new, but will be in good
working order and at least functionally equivalent to the item
replaced. The replacement assumes the warranty service status of the
replaced item.
Any feature, conversion, or upgrade IBM or your reseller services
must be installed on a Machine, which is 1) for certain Machines, the
designated, serial-numbered Machine and 2) at an engineering-
change level compatible with the feature, conversion, or upgrade.
Many features, conversions, or upgrades involve the removal of parts
and their return to IBM. A part that replaces a removed part will
assume the warranty service status of the removed part.
Before IBM or your reseller exchanges a Machine or part, you agree
to remove all features, parts, options, alterations, and attachments not
under warranty service.
You also agree to:
1. ensure that the Machine is free of any legal obligations or restric-
tions that prevent its exchange;
2. obtain authorization from the owner to have IBM or your reseller
service a Machine that you do not own; and
3. where applicable, before service is provided
a. follow the problem determination, problem analysis, and ser-
vice request procedures that IBM or your reseller provides,
b. secure all programs, data, and funds contained in a Machine,
c. provide IBM or your reseller with sufficient, free, and safe
access to your facilities to permit them to fulfill their obliga-
tions, and
© Copyright IBM Corp. 2001
d. inform IBM or your reseller of changes in a Machine’s loca-
tion.
IBM is responsible for loss of, or damage to, your Machine while it is
1) in IBM’s possession or 2) in transit in those cases her IBM is
responsible for the transportation charges.
Neither IBM nor your reseller is responsible for any of your confi-
dential, proprietary or personal information contained in a Machine
which you return to IBM or your reseller for any reason. You should
return all such information from the Machine prior to its return.
Production Status
Each IBM Machine is manufactured from new parts, or new and used
parts. In some cases, the Machine may not be new and may have been
previously installed. Regardless of the Machine’s production status,
IBM’s appropriate warranty terms apply.
Limitation of Liability
Circumstances may arise where, because of a default on IBM’s part
or other liability, you are entitled to recover damages from IBM. In
each such instance, regardless of the basis on which you are entitled
to claim damages from IBM (including fundamental breach, negli-
gence, misrepresentation, or other contract or tort claim), IBM is lia-
ble for no more than:
1. damages for bodily injury (including death) and damage to real
property and tangible personal property; and
2. the amount of any other actual direct damages, up to the greater of
U.S. $100,000 (or equivalent in local currency) or the charges (if
recurring, 12 months’ charges apply) for the Machine that is the
subject of the claim.
This limit also applies to IBM’s suppliers and your reseller. It is the
maximum for which IBM, its suppliers, and your reseller are collec-
tively responsible.
© Copyright IBM Corp. 2001
UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY
OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS
AGAINST YOU FOR DAMAGES (OTHER THAN THOSE
UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR
DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL,
ACCIDENTAL, OR INDIRECT DAMAGES (INCLUDING
LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPP-
LIRES OR YOUR RESELLER IS INFORMED OF THEIR
POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITA-
TIONS OR EXCLUSION MAY NOT APPLY TO YOU.
Part 2 - Worldwide Country-Unique Terms
ASIA PACIFIC
AUSTRALIA: the IBM Warranty for Machines: The following
paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights
you may have under the Trade Practices Act 1974 or other legislation
and are only limited to the extent permitted by the applicable legisla-
tion.
Extent of Warranty: The following replaces the first and second
sentences of this Section: The warranty does not cover the repair or
exchange of a Machine resulting from misuse, accident, modification,
unsuitable physical or operation environment, operation in other than
the Specified Operating Environment, improper maintenance by you,
or failure caused by a product for which IBM is not responsible.
Limitation of Liability: The following is added to this Section:
© Copyright IBM Corp. 2001
IBM’s liability is limited to the repair or replacement of the goods or
the supply of equivalent goods. Where that condition or warranty
relates to right to sell, quiet possession or clear title, or consumption,
then none of the limitations in this paragraph apply.
PEOPLE’S REPUBLIC OF CHINA: Governing Law: The fol-
lowing is added to this Statement:
The Laws of the State of New York govern this Statement.
INDIA: Limitation of Liability: The following replaces items 1 and
2 of this Section:
1. liability for bodily injury (including death) or damage to real prop-
erty and tangible personal property will be limited to that caused by
IBM’s negligence;
2. as to any other actual damage arising in any situation involving
nonperformance by IBM pursuant to, or in any way related to the sub-
ject of this Statement of Warranty, IBM’s liability will be limited to
the charge paid by you for the individual Machine that is the subject
of the claim.
NEW ZEALAND: The IBM Warranty for Machines: The follow-
ing paragraph is added to this Section:
The warranties specified in this Section are in addition to any rights
you may have under the Consumer Guarantees Act 1993 or other leg-
islation which cannot be excluded or limited. The Consumer Guaran-
tees Act 1993 will not apply in respect of any goods which IBM
provides, if you require the goods for the purpose of a business as
defined in that act.
Limitation of Liability: The following is added to this Section:
© Copyright IBM Corp. 2001
Where Machines are not acquired for the purposes of a business as
defined in the Consumer Guarantees Act 1993, the limitations in this
Section are subject to the limitations in that Act.
Limitations of Liability: The following is added to this Section:
Where Machines are not acquired for the purposes of a business as
defined in the Consumer Guarantees Act 1993, the limitations in this
Section are subject to the limitations in that Act.
EUROPE,MIDDLE EAST, AFRICA (EMEA)
The following terms apply to all EMEA countries.
The terms of this Statement of Warranty apply to Machines purchased
from an IBM reseller. If you purchased this Machine from IBM, the
terms and conditions of the applicable IBM agreement prevail over
this warranty statement.
Warranty Service
If you purchased an IBM Machine in Austria, Belgium, Denmark,
Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy,
Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal,
Spain, Sweden, Switzerland or United Kingdom, you may obtain
warranty service for that Machine in any of those countries from
either (1) an IBM reseller approved to perform warranty service or
(2) from IBM.
If your purchased an IBM Personal Computer Machine in Albania,
Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech
Republic, Georgia, Hungary, Kazakhstan, Kirgizia, Federal Republic
of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM),
Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or
Ukraine, you may obtain warranty service for that Machine in any of
© Copyright IBM Corp. 2001
those countries from either (1) an IBM reseller approved to perform
warranty service or (2) from IBM.
The applicable laws, country-unique-unique terms and competent
court for this Statement are those of the country in which the war-
ranty service is being provided. However, the laws of Austria govern
this Statement if the warranty service is provided in Albania, Arme-
nia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech
Republic, Federal Republic of Yugoslavia, Georgia, Hungary, Kaza-
khstan, Kirghizia, Former Yugoslav Republic of Macedonia
(FYROM), Moldova, Poland, Romania, Russia, Slovak Republic,
Slovenia, and Ukraine.
The following terms apply to the county specified:
EGYPT: Limitation of Liability: The following replaces item 2 in
this Section:
2. as to any other actual direct damages, IBM’s liability will be lim-
ited to the total amount you paid for the Machine that is the subject of
the claim.
Applicability of suppliers and resellers (unchanged).
FRANCE: Limitation of Liability: The following replaces the sec-
ond sentence of the first paragraph of this Section:
In such instances, regardless of the basis on which you are entitled to
claim damages from IBM, IBM is liable for no more than: (items 1
and 2 unchanged).
GERMANY: The IBM Warranty for Machines: The following
replaces the first sentence of the first paragraph of this Section:
The warranty for an IBM Machine covers the functionality of the
Machine for its normal use and the Machine’s conformity to its Spec-
ifications.
© Copyright IBM Corp. 2001
The following paragraphs are added to this Section:
The minimum warranty period for Machines is six months.
In case IBM or your reseller are unable to repair an IBM Machine,
you can altenatively ask for a partial refund as far as justified by the
reduced value of the unrepaired Machine or ask for a cancellation of
the respective agreement for such Machine and get your money
refunded.
Extent of Warranty: The second paragraph does not apply.
Warranty Service: The following is added to this Section:
During the warranty period, transportation for delivery of the failing
Machine to IBM will be at IBMs expense.
Production Status: The following paragraph replaces this Section:
Each Machine is newly manufactured. It may incorporate in addition
to new parts, re-used parts as well.
Limitation of Liability: The following is added to this Section:
The limitations and exclusions specified in the Statement of Warranty
will not apply to damages caused by IBM with fraud or gross negli-
gence and for express warranty.
In item 2, replace “U.S. $100,000” with “1,000,000 DEM”.
The following sentence is added to the end of the first paragraph of
item 2:
IBM’s liability under this item is limited to the violation of essential
contractual terms in cases of ordinary negligence.
© Copyright IBM Corp. 2001
IRELAND: Extent of Warranty: The following is added to this
Section:
Except as expressly provided in these terms and conditions, all statu-
tory conditions, including all warranties implied, but without preju-
dice to the generality of the foregoing all warranties implied by the
Sale of Goods Act 1893 or the Sale of Goods and Supply of Services
Act 1980 are hereby excluded.
Limitation of Liability: The following replaces items one and two of
the first paragraph of this Section:
1. death or personal injury or physical damage to your real property
solely caused by IBM’s negligence; and 2, the amount of any other
actual direct damages, up to the greater Irish Pounds 75,000 or 125
percent of the charges (if recurring, the 12 months’ charges apply) for
the Machine that is the subject of the claim or which otherwise gives
rise to the claim.
Applicability of suppliers and resellers (unchanged).
The following paragraph is added at the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in
tort, in respect of any default shall be limited to damages.
ITALY: Limitation of Liability: The following replaces the second
sentence in the first paragraph:
In each such instance unless otherwise provided by mandatory law,
IBM is liable for no more than: (item 1 unchanged) 2) as to any other
actual damage arising in all situations involving non-performance by
IBM pursuant to, or in any way related to the subject matter of this
Statement of Warranty, IBM’s liability, will be limited to the total
amount you paid for the Machine that is subject of the claim.
Applicability of suppliers and resellers (unchanged).
© Copyright IBM Corp. 2001
The following replaces the second paragraph of this Section:
Unless otherwise provided by mandatory law, IBM and your reseller
are not liable for any of the following: (items 1 and 2 unchanged) 3)
indirect damages, even if IBM or your reseller is informed of their
possibility.
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO, AND
SWAZILAND: Limitation of Liability: The following is added to
this Section:
IBM’s entire liability to you for actual damages arising in all situa-
tions involving nonperformance by IBM in respect of the subject
matter of this Statement of Warranty will be limited to the charge paid
by you for the individual Machine that is subject of your claim from
IBM.
TURKEY: Production Status: The following replaces this Section:
IBM fulfils customer orders for IBM Machines as newly manufac-
tured in accordance with IBM’s production standards.
UNITED KINGDOM: Limitation of Liability: The following
replaces items 1 and 2 of the first paragraph of this Section:
1. death or personal injury or physical damage to your real property
solely caused by IBM’s negligence;
2. the amount of any other actual direct damages or loss, up to the
greater of Pounds Sterling 150,000 or 125 percent of the charges (if
recurring, the 12 months’ charges apply) for the Machine that is the
subject of the claim or which otherwise gives rise to the claim.
The following item is added to this paragraph:
© Copyright IBM Corp. 2001
3. breach of IBM’s obligations implied by Section 12 of the Sale of
Goods Act 1979 or Section 2 of the Supply of Goods and Services
Act 1982.
Applicability of suppliers and resellers (unchanged).
The following is added to the end of this Section:
IBM’s entire liability and your sole remedy, whether in contract or in
tort, in respect of any default will be limited to damages.
NORTH AMERICA
CANADA: Warranty Service: The following is added to this Sec-
tion:
To obtain warranty service from IBM, call 1-800-565-3344.
UNITED STATES OF AMERICA: Warranty Service: The fol-
lowing is added to this Section:
To obtain warranty service from IBM, call 1-800-772-2227.
© Copyright IBM Corp. 2001

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