Fargo Electronics X001800 Ribbon RFID Encoder User Manual
Fargo Electronics Inc Ribbon RFID Encoder Users Manual
Users Manual
15370 Barranca Parkway
Irvine, CA 92618-2215
USA
DTC1000_DTC4000 User Guide
© 2009 HID Global Corporation. All rights reserved.
DTC1000_DTC4000 Card Printer/Encoder User Guide (Rev 1.1), © 2009 property of HID
Global Corporation. All rights reserved.
Exclusive permission is granted to authorized resellers of HID Global products to
reproduce and distribute this copyrighted document to authorized HID Global customers,
who have signed a no disclosure agreement regarding the restricted, proprietary use of
said document.
The revision number for this document will be updated to reflect changes, corrections,
updates and enhancements to this document.
Revision Control
Number Date Document Title
Revision 1.1 December 2009 DTC1000_DTC4000
Card Printer/Encoder User Guide
Trademarks and Disclaimers
HID, HID Global, and Fargo are the trademarks or registered trademarks of HID Global
Corporation in the U.S. and other countries.
The information contained in this document is provided AS IS without any warranty.
HID Global hereby disclaims all warranties and conditions with regard to the information
contained herein, including all implied warranties of merchantability, fitness for a
particular purpose, title and non-infringement.
In no event shall HID Global be liable, whether in contract, tort or otherwise for any
indirect, special or consequential damages arising from the use of the information
contained in this document.
Any questions regarding changes, corrections, updates or enhancements to this
document should be forwarded to:
Hid Global
Support Services
6533 Flying Cloud Drive
Eden Prairie, MN 55344 (USA)
(866)607-7339 Ext #6
FAX: (952) 946-8492
www.hidglobal.com
DTC1000_DTC4000 User Guide ____________________________________________________________ 1
Section 1: Specifications __________________________________________________________________ 5
Regulatory Compliances ___________________________________________________________________________5
Agency Listings __________________________________________________________________________________5
FCC Rules _____________________________________________________________ Error! Bookmark not defined.
Safety Messages (review carefully) ___________________________________________________________________7
Environmental Protection (China-RoHS) ______________________________________________________________7
Traditional Chinese RF Emissions and Safety Statements _______________________________________________9
Technical Specifications ___________________________________________________________________________9
Functional Specifications__________________________________________________________________________12
Printer Components: Print Ribbons _______________________________________________________________12
Ribbon Types/Count Table ________________________________________________________________________13
Printer Components: Blank Cards ________________________________________________________________14
Section 2: Setup and Installation Procedures____________________________Error! Bookmark not defined.
Choosing a Good Location ________________________________________________ Error! Bookmark not defined.
About Moisture Condensation ___________________________________________ Error! Bookmark not defined.
Unpacking and Inspection_______________________________________________ Error! Bookmark not defined.
Installing the Print Ribbon Cartridge (DTC1000 and DTC4000) ___________________ Error! Bookmark not defined.
Installing the Ribbon___________________________________________________ Error! Bookmark not defined.
Installing Blank Cards into the Card Hopper (DTC1000 and DTC4000) _____________ Error! Bookmark not defined.
Connecting the Printer power ____________________________________________ Error! Bookmark not defined.
|contextid=10Section 3: Print Driver Installation ________________________Error! Bookmark not defined.
Driver Installation Instructions _____________________________________________ Error! Bookmark not defined.
Section 4: Printer Preferences Tab Functions ___________________________Error! Bookmark not defined.
|contextid=30Using the Card tab ____________________________________________ Error! Bookmark not defined.
Using the Toolbox Options ________________________________________________ Error! Bookmark not defined.
|contextid=150Using the Configuration Tab ___________________________________ Error! Bookmark not defined.
Using the Event Monitoring Group Box ______________________________________ Error! Bookmark not defined.
Reviewing the Ribbon Low message ______________________________________ Error! Bookmark not defined.
|contextid=155Selecting the Advanced Settings tab _____________________________ Error! Bookmark not defined.
|contextid=40Using the Device Options tab____________________________________ Error! Bookmark not defined.
|contextid=50Using the Image Color tab ______________________________________ Error! Bookmark not defined.
|contextid=51Using the Image Calibrate tab ___________________________________ Error! Bookmark not defined.
|contextid=70Using the Magnetic Encoding Tab________________________________ Error! Bookmark not defined.
Using the Magnetic Encoding Tab – ISO Standards___________________________ Error! Bookmark not defined.
Using the Magnetic Encoding Tab – Custom Encoding or Raw Binary Encoding ModeError! Bookmark not defined.
Reviewing the ISO Track Locations_______________________________________ Error! Bookmark not defined.
Reviewing the Sample String ____________________________________________ Error! Bookmark not defined.
Sending the Track Information ___________________________________________ Error! Bookmark not defined.
Reviewing the ASCII Code and Character Table _____________________________ Error! Bookmark not defined.
|contextid=110Using the Overlay / Print Area tab_______________________________ Error! Bookmark not defined.
|contextid=100Using the K Panel Resin tab____________________________________ Error! Bookmark not defined.
|contextid=120Using the Printer Info tab______________________________________ Error! Bookmark not defined.
Section 5: Selecting the Fluorescent Panel Ribbon Type ___________________Error! Bookmark not defined.
Creating a Custom Fluorescent Image (using the YMCFKO Ribbon) _____________ Error! Bookmark not defined.
Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Application Error! Bookmark not defined.
Section 6: System Overview- Troubleshooting ___________________________Error! Bookmark not defined.
Reviewing the DTC1000/DTC4000 Sequence of Operations ______________________ Error! Bookmark not defined.
Section 7: Troubleshooting ___________________________________________Error! Bookmark not defined.
Printer Error Button and Display Message Table _______________________________ Error! Bookmark not defined.
Using the Error Message Table _____________________________________________ Error! Bookmark not defined.
Troubleshooting with the Error Message Table_________________________________ Error! Bookmark not defined.
Printer Specific Tools (DTC4000)___________________________________________ Error! Bookmark not defined.
Section 8: Cleaning__________________________________________________Error! Bookmark not defined.
Safety Messages (review carefully) __________________________________________ Error! Bookmark not defined.
DTC1000 - DTC4000Card Printer/Encoders Cleaning Kit ________________________ Error! Bookmark not defined.
Supplies (included with the Cleaning Kit) __________________________________ Error! Bookmark not defined.
Printhead Cleaning_______________________________________________________ Error! Bookmark not defined.
Cleaning the Platen and the Card Feed Rollers_______________________________ Error! Bookmark not defined.
Cleaning the Printer’s Interior ______________________________________________ Error! Bookmark not defined.
Cleaning the Printer’s Exterior _____________________________________________ Error! Bookmark not defined.
Section 9: Firmware Upgrades _______________________________________Error! Bookmark not defined.
Upgrade the Printer Firmware ______________________________________________ Error! Bookmark not defined.
Section 10: HID Global Technical Support _____________________________Error! Bookmark not defined.
Reading the Serial Numbers on a Fargo Printer_________________________________ Error! Bookmark not defined.
Appendix A________________________________________________________Error! Bookmark not defined.
Using the Defined Area Option _____________________________________________ Error! Bookmark not defined.
Configuring Fluorescent Data (F-Panel for YMCFKO Ribbon) using the Workbench___ Error! Bookmark not defined.
Section 1: Specifications
The purpose of this section is to provide you with specific information on the Regulatory
Compliances, Agency Listings, Technical Specifications and Functional Specifications
for the DTC1000_DTC4000 Card Printer User Guide.
Regulatory Compliances
Term Description
CSA
(cUL)
The Printer manufacturer has been authorized by UL to
represent the Card Printer as CSA Certified under CSA
Standard C22.2 No. 60950-1-03.
File Number: E145118
FCC The Card Printer complies with the requirements in Part 15 of
the FCC rules for a Class A digital device.
EMC The Card Printer has been tested and complies with EN55022 /
CISPR 22 Class A: and EN55024 standards.
(Note: Based on the above testing, the Printer manufacturer
certifies that the Card Printer complies with current EMC
directive 2004/108/EC of the European Community and has
placed the CE mark on the Card Printer.)
License Number: J99032510
UL The Card Printer is listed under UL IEC 60950-1 (2001)
INFORMATION TECHNOLOGY EQUIPMENT
Note: This product is intended to be supplied by a Listed Power
Unit marked Class 2 and rated for 24 V dc, 3.7 to 5A
File Number: E145118
Environmental Power supply Efficiency level IV, RoHS, China RoHS
Agency Listings
Term Description
Emissions CE, FCCPart 15 Class A, CRC c1374, CISPR22 Class A,
Standards EN55022, EN55024,
EN61000-3-2, EN61000-3-3,
Safety Standards UL IEC 60950-1 (2001), CSA C22.2 No. 60950-1-03.
United States
This device complies with Part 15 of the FCC rules. Operation is subject to the following
two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may
cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class A
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference; in which case, you
will be required to correct the interference at his own expense.
Canada
This Class A digital apparatus complies with Canadian ICES-003.
C’et appareil numerique de la classe A est comforme a la norme NMB-003 du Canada.
Caution: Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipmen
Safety Messages (review carefully)
Symbol Critical Instructions for Safety purposes
Danger:
Failure to follow these installation guidelines can result in death
or serious injury.
Information that raises potential safety issues is indicated by a
warning symbol (as shown to the left).
To prevent personal injury, refer to the following safety
messages before performing an operation preceded by this
symbol.
To prevent personal injury, always remove the power cord prior
to performing repair procedures, unless otherwise specified.
To prevent personal injury, make sure only qualified personnel
perform these procedures.
Caution:
This device is electrostatically sensitive. It may be damaged if
exposed to static electricity discharges.
Information that raises potential electrostatic safety issues is
indicated by a warning symbol (as shown to the left).
To prevent equipment or media damage, refer to the following
safety messages before performing an operation preceded by
this symbol.
To prevent equipment or media damage, observe all
established Electrostatic Discharge (ESD) procedures while
handling cables in or near the Circuit Board and Printhead
Assemblies.
To prevent equipment or media damage, always wear an
appropriate personal grounding device (e.g., a high quality wrist
strap grounded to avoid potential damage).
To prevent equipment or media damage, always remove the
Ribbon and Cards from the Printer before making any repairs,
unless otherwise specified.
To prevent equipment or media damage, take jewelry off of
fingers and hands, as well as thoroughly clean hands to remove
oil and debris before working on the Printer.
Environmental Protection (China-RoHS)
Environmental Protection Use Period is based on the product being used in an office
environment.
Traditional Chinese RF Emissions and Safety Statements
Technical Specifications
Term Function
Print
resolution
300 x 300 dpi(11.8 dots/mm)
Up to 16.7 million colors, Monochrome
Printer
Memory 16MB RAM
Print Area CR-80 (3.375"L x 2.125"W / 85.6mmL x
54mmW)
Print Method Dye Sublimation/Resin Thermal Transfer
Printer Driver
& System
Requirem
ents
Windows XP, Server 2003 and 2008, Vista 32-bit
and 64-bit compliance, Linux distributions-Red Hat,
open
SUSE, SUSE Enterprise, Ubuntu, Fedora Core
Mac OS X version 10.0 to 10.5
x86 based PC or compatible, Windows 2000,
Windows XP, Windows 2003, 500MHz computer
with 256MB of RAM or higher, 500MB free hard disk
space or higher
Fargo E-card
Software
Developm
ent Kit
Support with developed Fargo E-card
Software Development Kit (SDK).
Connectivity Standard USB 2.0 (USB Standard with this option),
including single USB cable support for Omnikey
5121 and 5125 encoders
Ethernet 10/100 option, including single Ethernet
cable support for Omnikey 5121 encoder (separate
USB cable required for encoding with the Omnikey
5125 encoder)
Full bi-directional status messaging to the PC during
the encoding process
Print Speed Indicates the Ribbon type and the
number of Ribbon panels printed
where Y=Yellow, M=Magenta,
C=Cyan, K=Resin Black, O=Overlay,
F=Fluorescing Resin
YMCKO= 24 seconds per card
YMCKOK= 30 seconds per card
Resin= 6 seconds per card
Print speed indicates an approximate batch print
speed and is measured from the time a card feeds
into the Printer to the time it ejects from the Printer.
Print speeds do not include encoding time or the
time needed for the PC to process the image.
Process time is dependent on the size of the file, the
CPU, amount of RAM and the amount of available
resources at the time of the print.
Card Size and
Types
Supported
CR-80 (3.362"L x 2.114"W / 85.4mmL x 53.7mmW)
CR-79 (3.303”L x 2.051”W / 83.7mmL x 51.9mmW
10 mil to 40 mil card thickness
Re-writable card technologies (requires special
rewritable cards)
PVC, Polyester cards with a polished PVC finish
Printer
Dimension
s
DTC1000:
8.83"H x 11.85"W x 8.65"D (weight): 7lbs
DTC4000 with Flipper (includes input
Hopper):
9.71"H x 18.52"W x 9.92"D (weight): 10 lbs
DTC4000 without Flipper (includes
input and output Hoppers):
9.71"H x 17.86"W x 9.92"D (weight): 7 lbs
Environmental
Operation
20-80% Humidity
65° to 80° F / 18° to 27° C Temperature
Electrical External power adapter: 100-240 VAC, 1.5 A max,
output 24Vdc 3.75A
50 Hz/60 Hz Supply Frequency
Efficiency level IV
Encoding
Options
Supported
Omnikey 5121 (iClass, Mifare, Desfire)
Omnikey 5125 (HID Prox,Indala)
Contact Smart Card (requires Omnikey 5121 or
5125 )
ISO Mag Encoding standard 7811, Parts 1-7. High or
Low Coercivity. (Raw Magnetic Encoding option)
JIS II Mag Encoding
Functional Specifications
This Card Printer utilizes two different, yet closely related printing technologies to
achieve its remarkable direct-to-card print quality for dye-sublimation and resin thermal
transfer.
Printer Components: Print Ribbons
The Card Printer utilizes both dye-sublimation and/or resin thermal transfer methods to
print images directly onto blank cards. Since the dye-sublimation and the resin thermal
transfer print methods each provide their own unique benefits, Print Ribbons are
available in resin-only, dye-sublimation-only and combination dye-sublimation/resin
versions.
To make it easier to remember which Print Ribbons are which, a letter code has been
developed to indicate the type of Ribbon panels found on each Ribbon. This letter code
is as follows:
= Dye-Sublimation Yellow Panel
= Dye-Sublimation Magenta Panel
= Dye-Sublimation Cyan Panel
= Resin Black Panel (Premium unless otherwise stated )
= Clear Protective Overlay Panel
= Ultra Violet Fluorescing Panel
Ribbon Types/Count Table
Ribbon type and count used in each Printer.
Ribbon DTC1000 DTC4000
YMCKO – Full Color/Resin
Black/Overlay 250 250
YMCKO Half Panel – Full
Color (1/2)/Resin
Black/Overlay
350 350
YMCFKO - Full Color/UV
Fluorescing/Resin
Black/Overlay
200
YMCKK - Full Color/2 Resin
Black
YMCKOK - Full Color/2
Resin Black/Overlay 200 200
YMCFKOK - Full Color/UV
Fluorescing/2 Resin 175
Black/Overlay
K – Standard Resin 1000 1000
K – Premium Resin 1000 1000
Colored Resin 1000 1000
Metallic Resin 1000 1000
KO - Premium Black
Resin/Overlay 500 500
BO - Dye-Sub Black/Overlay 500 500
None – Rewritable Supported Supported
Printer Components: Blank Cards
Type Description
Card Size The Card Printer accepts standard CR-80 and CR-79 sized cards.
Card
Surface Suitable cards must have a polished PVC surface free of fingerprints, dust
or any other types of embedded contaminants. In addition, cards must
have a completely smooth, level surface in order for the Printer to achieve
consistent color coverage.
Certain types of Proximity cards have an uneven surface that will
inhibit consistent color transfer.
Certain types of smart card chips are raised slightly above the cards
surface which also results in poor color transfer.
UltraCard™
Brand
Cards
The UltraCard product line, available exclusively as part of HID's Global's
Fargo brand secure card issuance solutions, has a long standing
reputation among dealers and end-Users for consistent quality in
construction.
In addition to blank stock, the UltraCard line is available in a variety of
configurations for magnetic stripe, custom holograms and other
additional anti-counterfeiting feature
UltraCard™ Premium is the preferred card for Direct-to-Card (DTC®)
applications that require a higher quality card. The UltraCard
Premium’s composite material construction provides for maximum
durability, flexibility and card life, with optimal resolution print quality
for lamination and fluorescent panel Ribbon printing applications.
UltraCard™ PVC cards are medium-durability cards for a glossy,
photo quality finish. These cards are manufactured to ensure clean,
scratch-free cards for high-quality prints and extended Printhead life.