Farpointe Data PYRAMID Proximity RFID Reader User Manual Pyramid Reader QSG
Farpointe Data Inc. Proximity RFID Reader Pyramid Reader QSG
Contents
- 1. Users Manual
- 2. Installation guide
- 3. Manual
Users Manual
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Pyramid Series Proximity Readers
2177 Leghorn Street 01566-002 Rev. 1.2
Mountain View, CA 94043-1605 USA Page 1 of 22
Tel: +1-650-964-2615 Fax: +1-650-988-6687
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Pyramid SeriesProduct Manual
The Pyramid Series Proximity line of OEM Proximity Readers can be used with virtually any
manufacturer's access panel because the readers produce industry standard pass-through
Wiegand (26-bit or custom formats) or magnetic stripe output. Readers can be configured
to work with access panels using either single or dual LED control lines. Optionally,
Pyramid Series readers can be configured in the factory to read standard formatted HID
credentials1. Pyramid Series readers are able to read the following Pyramid Series
credentials.
• PSC-1 Standard Light Proximity Cards
• PSM-2 Multi Technology Cards
•PSK-3 Proximity Key Tags
When a card or tag is read, a Pyramid Series reader immediately responds with a beep and
an LED flash2. The access panel then handles subsequent LED and beeper responses.
Both the beep and the flash in this "Beep-n-Flash" feature can be disabled. Pyramid Series
readers also feature built-in diagnostics: a start-up self test to ensure reader functionality
and a data line test to ensure reader/access panel communication.
The Pyramid Series features five readers, each with its own unique characteristics, to meet
virtually any requirements an end-user may have.
•The P-300 Cascade Proximity Reader is intended for installation on a window
mullion or a door frame, in proximity applications where an unobtrusive reader is
required. It can be mounted on metal or non-metal surfaces without loss of read
range.
•The P-400 Gibraltar Proximity Reader is intended for mounting on a flat surface or
a solid metal surface, in proximity applications where a vandal-resistant reader is
required.
•The P-500 Alps Proximity Reader is intended for mounting on a flat non-metal
surface or on a standard U.S. single-gang electrical box (if the electrical box is metal,
the provided standoff must be used).
•The P-600 Rocky Proximity Reader and Keypad combines a Pyramid Series
reader and a stainless steel Essex KeypadTM into one attractive package. The P-600
reader can be used in applications requiring single verification, either via proximity
access or PIN, but it is typically used in applications requiring dual verification - an
individual requesting access to a secure area must have both a valid proximity access
1. See Section 1.0 HID Compatibility for more information.
2. The P-400 Gibraltar Proximity Reader does not have an LED to maximize its vandal resistance.
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Product ManualPyramid Series
credential and a valid Personal Identification Number (PIN). To use the P-600 reader
for dual verification the access panel must be capable of handling the Wiegand format
for the proximity section and either the 8-bit burst or 26-bit Wiegand format for the
keypad section. The P-600 is designed for mounting on a flat, non-metal surface or on
a standard U.S. single-gang electrical box.
•The P-700 Yukon Reader is intended for mounting where a longer read range
contributes to the convenience of the access system; such as parking lots, employee
entrances, and physically challenged (ADA requirement) access applications. Due to
the reader’s longer read range, care must be taken in mounting the reader in
environments where metal and sources of electromagnetic or radio frequency
interference is present.
The electronics for the P-300, P-500, P-600, and P-700 readers is housed in a
weatherproof, shock resistant package. This package is mounted to the installation
surface. An attractive, snap-on, scratch-resistant, black or off-white front cover hides the
electronics package and installation mounting hardware providing an extra level of
security.
The electronics for the P-400 reader is housed in a stainless steel package, designed to be
weather, vandal, and bullet resistant.
All Pyramid Series readers are compliant with the following organizations:
-FCC
- (see Footnote 1)
-
FCC compliance Statement: This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may
cause undesired operation.
NOTE: The user is cautioned that making changes not approved by Farpointe Data may
void the user's authority to use this equipment.
1. This product can be used without license conditions or restrictions in all European Union member
countries including Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland, Italy,
Luxembourg, The Netherlands, Portugal, Spain, Sweden, The United Kingdom, as well as other
non-EU countries including Iceland, Norway, and Switzerland.
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Pyramid SeriesProduct Manual
1.0 HID Compatibility
Pyramid Series readers can be configured in the factory to read HID’s standard proximity
access control cards, including the ProxCard II, ISOProx II, and ProxKey II in 26-bit and
other Wiegand formats, as well as all Pyramid Series credentials. Readers configured to be
HID compatible, an optional feature, will have the following sticker on the back side of the
reader. When ordering readers that are HID compatible, the letter “H” will be added to the
reader name identifying it as HID compatible. For example, the P-300 reader that is HID
compatible will be called P-300H.
HID compatible Pyramid Series Readers do not require any special wiring connections.
There might be read range differences between HID cards and Pyramid Series credentials.
The reader will beep and flash twice to indicate it has read a non standard HID card.
NOTE: If you are enrolling cards for a “hybrid” site (one using both Pyramid series and HID
credentials), it is possible to have duplicate card coding (i.e. identical format, facility code,
and ID number).
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Product ManualPyramid Series
2.0 Reader Specifications
Table 1: Reader Specifications
P-300 P-400 P-500 P-600 P-700
Dimen-
sions 3.0” H x
1.5” W
x 0.5” D
5.25” H x 2”
W
x 0.75” D
4.5” H x 3”
W
x 0.4” D
4.4” H x 3.9”
W
x 0.95” D
8.5” H x 6.0”
W
x 1.0” D
76 mm H
x 38 mm W
x 12 mm D
133.5 mm H
x 51 mm W
x 19 mm D
114 mm H
x 76 mm W
x 10 mm D
112 mm H
x 99 mm W
x 24 mm D
216 mm H
x 152 mm W
x 25.5 mm D
Operating
Voltagea
a. A supply voltage of 12 VDC at the reader is recommended for best operation.
5 to 14 VDC
@5 to 14 VDC
@5 to 14 VDC
@5 to 14 VDC
@5 to 14 VDC
@
Current
Draw 80 mA
nominal 90 mA
nominal 80 mA
nominal 100 mA
nominal 285 mA
nominal
Operating
Tempera-
ture
- 40°C to
+65°C
(- 40°F to
+150°F)
- 40°C to
+65°C
(- 40°F to
+150°F)
- 40°C to
+65°C
(- 40°F to
+150°F)
- 40°C to
+65°C
(- 40°F to
+150°F)
- 40°C to
+65°C
(- 40°F to
+150°F)
Frequency 125 KHz
excitation 125 KHz
excitation 125 KHz
excitation 125 KHz
excitation 125 KHz
excitation
Audio Tone standard standard standard standard standard
LED Indi-
cator 4-state:
Red, Green,
Amber, Off
not
applicable 4-state:
Red, Green,
Amber, Off
4-state:
Red, Green,
Amber, Off
4-state:
Red, Green,
Amber, Off
Front
Cover Col-
orsb
b. Except for the P-400 reader, all readers ship with both black and off-white front covers.
Black or
Off-White Stainless
Steel
& Fiber-
Tex®
Black or
Off-White Black or
Off-White Black or
Off-White
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Pyramid SeriesProduct Manual
2.1 Read Range
Read range is measured in a clean RF and electrical environment using a Pyramid Series
Standard Light Proximity Card (PSC-1) presented parallel to the reader surface with the
reader operating at 12 VDC. Like all manufacturers of Proximity Readers, Pyramid
Associates recommends a good quality, regulated, linear power supply be used with all
proximity readers.
Due to the physical size difference between the coils of various credentials, Multi
Technology Proximity Cards (PSM-2) and Proximity Key Ring Tags (PSK-3) provide less
read range than Standard Light Proximity cards (approximately 75% less and 50% less
respectively). Read range will be reduced if a reader is located in electrical or RF noisy
environments such as mounted near a computer monitor, powered by a switching power
supply, or a lack of a good earth ground. Operation at 5 VDC also might reduce read
range.
Table 2: Read Range
Reader Standard Light
Proximity Card Multi Technology
Card
Proximity Key
Ring
Tag
P-300 up to 4 inches
(102 mm) up to 3 inches
(76 mm) up to 2 inches
(51 mm)
P-400 up to 1 inch
(25 mm) up to 1 inch
(25 mm) up to 1 inch
(25 mm)
P-500a
a. When using the provided spacer to separate the reader from a metal electrical box.
up to 5 inches
(127 mm - using a
spacer)
up to 4 inches
(102 mm) up to 3 inches
(76 mm)
P-600 up to 4 inches
(102 mm) up to 3 inches
(76 mm) up to 2 inches
(51 mm)
P-700b
b. When spacing the reader at least 5 inches (127 mm) from any metal surface.
up to 14 inches
(356 mm) up to 10 inches
(254 mm) up to 6 inches
(152 mm)
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2.2 Cable Requirements
All readers operate with up to 500 feet (152 m) of cable, using seven-conductor1,
shielded, stranded cable. Per Wiegand specification, AWG 24 (such as Belden 9537) is the
minimum gauge required for data transfer in a 500-foot run length. However, the proper
wire gauge to use must be determined by the current draw requirements of the reader, the
length of the cable run, and the voltage being applied to the reader.
If the reader is to be operated at 5 VDC, 5 VDC must be available at the reader (long cable
runs have a voltage drop due to the resistance in the cable). A larger gauge of wire
(having less resistance) or a separate power supply near the reader may be required to
ensure 5 VDC is available at the reader.
3.0 Reader Configuration
There are no switches or jumpers to set. All Pyramid Series readers are compatible with
and can be connected to virtually any access panel that meets Wiegand or magnetic stripe
interface standards. All connections needed to support the reader are made through the
reader's cable. Please consult the Wiring Connections section on page 12 for wiring
instructions.
1. Seven-conductor cable is necessary for dual LED, however less may be used with single LED. The
P-400 only requires five-conductor cabling (such as Belden 9535).
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3.1 P-300 Cascade Reader Mounting Instructions
Three holes need to be drilled to mount the P-300 Reader's electronics package (see
Figure 1:). One large hole (7/8 inch - 22 mm) accommodates the beeper and the reader
cable. Two small pilot holes for a #6 screw (1/8 inch - 3 mm) are for mounting the
electronics package on the mullion or door frame.
Figure 1: : P-300 Mounting Diagram
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Product ManualPyramid Series
3.2 P-400 Gibraltar Reader Mounting Instructions
There are two methods for mounting the Gibraltar Reader on a solid metal surface (see
Figure 2:).
1. To mount the reader from the outside, three holes need to be drilled. One through-hole
(3/4" - 19 mm) accommodates the reader cable. Two holes correspond with two 1/4",
countersunk through-holes in the face of the reader (hole size is dependent upon the
size of the mounting screw).
2. To mount the reader from the inside, five holes need to be drilled. One through hole
(3/4" - 19 mm) accommodates the reader cable. Four 1/4" through holes correspond
with four 1/4" x 20 tapped holes in the back of the reader. Drill these holes to
accommodate 4 - 1/4" x 20 bolts.
Figure 2: : P-400 Mounting Diagram
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3.3 P-500 Alps Reader Mounting Instructions
Three holes need to be drilled to mount the P-500 Reader's electronics package (see
Figure 3:). One large hole (7/8 inch - 22 mm) accommodates the beeper and the reader
cable. Two small pilot holes for a #6 screw (1/8 inch - 3 mm) are for mounting the
electronics package on a wall surface. Drilling is not required if the reader is to be
mounted to a standard U.S. single gang electrical box - the electronics package is
mounted directly to the box.
When mounting to a single gang electrical box, if the box is made of plastic, the
electronics package can be mounted directly to the box. If the box is made of metal, a 1/2
inch thick, plastic spacer is necessary to prevent the metal of the box from interfering with
the reader's read range.
Figure 3: : P-500 Mounting Diagram
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3.4 P-600 Rocky Reader and Keypad Mounting Instruc-
tions
When mounting to a flat surface, three holes need to be drilled to mount the P-600's
electronics package (refer to Figure 4:). One large hole (1 inch - 25.5 mm) accommodates
the beeper and the reader cable (please note that the beeper and reader cable hole is not
located on the reader's center line). Two small pilot holes for a #6 screw (1/8 inch - 3 mm)
are for mounting the electronics package on a wall surface.
Drilling is not required if the reader is to be mounted to a standard U.S. single gang
electrical box - the electronics package is mounted directly to the electrical box.
Figure 4: : P-600 Mounting Diagram
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3.5 P-700 Yukon Reader Mounting Instructions
When mounting to a flat surface, five holes need to be drilled to mount the P-700’s
electronics package (refer to Figure 5:). One large hole (1.25 inches - 25.5 mm)
accommodates the beeper and reader cable. Four small pilot holes for a #10 countersunk
screw (0.190 inches - 4.8 mm) are for mounting the electronics package to a flat wall
surface.
Figure 5: : P-700 Mounting Diagram
If mounting to a metal surface, a spacer that is at least 5 inches (127 mm) thick must be
mounted between reader and metal surface. This spacer must be made of a non-metallic
material such as plastic.
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3.6 Installing the Front Cover Bezel
Once the electronics package is installed, simply align one corner of the front cover bezel
with the mounted package and gently press it into place. To remove the front cover bezel,
slip a thin blade screwdriver just inside the bezel (see the location identified in Figures 1,
3, 4, and 5 for the reader being installed1). Gently twist the screwdriver to pop the front
cover bezel loose – using excessive force when removing the front cover bezel can
damage the reader's LED.
3.7 Wiring Connections
Refer to Figures 6, 7, and 8 for instructions for wiring a Pyramid Reader2 to either a
Wiegand compatible access panel or a Magnetic Stripe compatible access panel3.
NOTE: As shown in Figures 6, 7, and 8, the shield and ground must be tied together at
the access panel. Never tie the shield and ground together at the reader.
Figure 6: : Wiegand Format Reader Wiring Connections
1. The P-400 Gibraltar Reader does not have a front bezel to maximize its vandal resistance.
2. For Beeper and LED operation information, see section 4.3 Controls on page 14.
3. The magnetic stripe output data configuration is open collector.
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Figure 7: : Magnetic Stripe Format Wiring Connections
Some ABA Track-II Magnetic Stripe (clock and data) compatible control panels require a
card present signal. A circuit can be added external to Pyramid Series Proximity readers to
emulate this signal. Figure 8: provides an example of a circuit diagram using a 47 µF
capacitor and two 1N4148 diodes, illustrating how a card present signal can be emulated.
Figure 8: : Magnetic Stripe Format Wiring Connections With Card Present
Signal
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4.0 Installation Verification
The following information applies to an installation with an access panel. Refer to the
Troubleshooting the Reader Installation section beginning on page 21 if the reader is not
functioning properly.
4.1 Grounding
Shield (Drain) continuity must run from the reader to the access panel. Shield (Drain) and
reader ground must be tied together at the access panel and connect to an earth ground
in one place.
4.2 Power
A reader may be powered by the access panel, so the reader is powered on when the
access panel is powered on. However the best case is to power the readers by a separate
linear power supply. When powered, verify the voltage at the reader meets the reader's
requirements (refer to Table 1 on page 3). When the reader is powered on, its beeper
beeps in the following pattern: 3 short beeps, 1 long beep.
4.3 Controls
• Beeper (the blue wire): Pull the beeper line low to activate the beeper.
•Single LED
1 Control Line Mode (the brown wire)
- The normal state is for this line to be high activating the Red LED.
- Pull the Single LED line low to activate the Green LED.
- Toggle the Single LED line to activate the Amber LED.
• Dual LED1 Control Line Mode2 (the brown and orange wires)
- The normal state is to pull both LED lines high (brown and orange) to turn the LED
Off.
- Pull both lines low (brown and orange) to activate the Amber LED.
- Pull the Brown wire high and pull the Orange wire low to activate the Green LED.
- Pull the Brown wire low and the Orange wire high to activate the Red LED.
1. The P-400 Reader does not have an LED to maximize its vandal resistance.
2. Only Single LED Control Line mode is active when the reader is in Magnetic Stripe mode. The
Dual LED Line is not used.
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4.4 Read Range for P-300, P-500, and P-700 Readers
Perform the following steps to verify the read range1 of P-300, P-500, and P-700 readers
(see “Read Range” on page 5 for read range specifications).
1. Hold a Pyramid Series card or tag parallel to the reader, about 6 inches away from the
reader.
- For the P-300 and P-500, hold the card about 6 inches (152 mm) away from the
reader.
- For the P-700, hold the card about 20 inches (508 mm) away from the reader.
2. Slowly bring the Card/Tag in toward the reader and note the distance when the reader
recognizes the card (the reader beeps and the LED flashes if it is in default mode).
4.5 Read Range for P-400 Readers
Perform the following steps to verify the read range of P-400 readers (refer to the Read
Range specification section on page 4).
1. Hold a Pyramid Series card or tag parallel to the reader, about 3 inches away from the
reader.
2. Slowly bring the Card/Tag in toward the reader and note the distance when the reader
recognizes the card (the reader beeps).
The metal surrounding and protecting the P-400 reader limits the reader's read range.
Because of this, the key tag is the preferred proximity device. Its small size allows the
entire key tag to be presented within the reader's read field. Cards can be used, but they
must be presented to the reader in a manner that places a large portion of the card within
the reader's read field. Figure 9: on page 16 demonstrates how this is done.
1. The Reader’s read range can be affected by the installation conditions, the material on which the
reader is mounted, and whether it is a card or a tag being read. Due to the physical size differ-
ence between the coils of various credentials, Multi Technology cards and Key Tags provide less
read range than Standard Light Proximity Cards.
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Figure 9: : Presenting a Card to a P-400 Reader
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4.6 Read Range for P-600 Readers
Perform the following steps to verify the read range1 of P-600 readers (refer to the Read
Range specification section on page 4).
1. Hold a Pyramid Series card or tag parallel to the reader, about 6 inches away from the
reader.
2. Slowly bring the Card/Tag in toward the reader and note the distance when the reader
recognizes the card (the reader beeps and the LED flashes).
The unique construction of the P-600 reader limits the reader's read range. Because of
this, Pyramid Associates recommends presenting a card or key tag to one of the LEDs at
the upper corners of the body of the reader. Figure 10: demonstrates how this is done.
Figure 10: : Presenting a Card to a P-600 Reader
1. The Reader’s read range can be affected by the installation conditions, the material on which the
reader is mounted, and whether it is a card or a tag being read. Due to the physical size differ-
ence between the coils of various credentials, Multi Technology cards and Key Tags provide less
read range than Standard Light Proximity Cards.
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4.7 P-600 Keypad Operation
Depress several keys. Each keystroke will generate a beep and an LED flash.
• When in the 8-Bit Burst mode (default), each keystroke sends data to the access panel.
• When in the 26-Bit Wiegand mode, you must press the # key after entering a PIN to
send data to the access panel.
4.8 P-600 Keypad Error Code (26-bit Wiegand Mode
ONLY)
The range for valid keypad entry codes is from 1 to 65534. When the keypad detects an
error condition the keypad automatically sends the binary code "1111 1111 1111 1111" -
in decimal this number is 65535. This code (binary 1111 1111 1111 1111, decimal 65535)
must be reserved for use as an error code. The Essex keypad sends this code to the
access panel when one of these three events occurs at the keypad.
1. The # key is pressed without any preceding digits.
2. Any number of 0s are pressed before the # key.
3. Entering the number 65535 or any number greater than 65535.
If an access panel is programmed to accept 65535 as a valid entry code any error
condition at the keypad will allow entry.
For security reasons Pyramid Associates recommends programming the code 65535 into
the access control system, assigning this code to an access group that never allows
access, and assigning this code the name "KEYPAD ERROR CODE" (or something similar).
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5.0 Control Cards
Control cards are specially coded proximity cards that toggle readers between specified
modes of operation. To toggle between modes, simply present the control card to the
reader. The reader beeps and the LED flashes indicating the control card was recognized
and the mode has been changed, but no data is sent to the access panel. Please refer to
the Pyramid Series Control Cards Reference Document (P/N 01846-003) for further
information on how to use control cards. Control cards must be ordered from the supplier:
Pyramid Associates P/N 05287-001.
5.1 LED Mode Control Card1
Readers can work with access panels configured to drive either Wiegand single or dual
LED control line devices. The reader uses the LED Mode control card to change between
single and dual line LED control modes. The default setting for the readers is for single
LED control line operation.
5.2 Beeper Suppress Control Card
When a cardholder presents a card to a Pyramid Series Reader, the reader beeps and
flashes to acknowledge the card. The reader uses a Beeper Suppress control card to
toggle the reader's beeper ON and OFF. The default setting for the reader is for the
beeper to beep to acknowledge card presentation.
5.3 LED Suppress Control Card
When a cardholder presents a card to the Pyramid Series Reader, the reader beeps and
flashes to acknowledge the card. The reader uses an LED Suppress control card to toggle
the reader's LED flash feature ON and OFF. The default setting for the reader is for the
LED flash feature to be ON (the LED will flash to acknowledge card presentation).
5.4 Data Line Test Control Card
Each Pyramid Series Reader has an internal data line test to verify the reader is able to
communicate with the access panel. In this test the reader toggles the data lines (either
Data 0 and Data 1 for Wiegand configurations or Data and Clock for magnetic stripe
configurations) between high and low states: +5 VDC to 0 VDC. This toggling occurs at a
slow rate so that it can be viewed on a DVM. The reader uses a "control" card to start or
stop the data line test.
1. The P-400 Reader does not have an LED to maximize its vandal resistance.
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5.5 Keypad Data Mode Control Card
On the P-600 Rocky Proximity Reader and Keypad, the Wiegand data transmission setting
for the keypad is capable of transmitting data in 8-bit burst or Wiegand 26-bit1. The
keypad uses a Keypad Data Mode control card to change between the 8-bit burst and 26-
bit Wiegand data modes. The factory default setting for the keypad portion of the P-600
Rocky Proximity Reader and Keypad is 8-bit burst mode.
5.6 Magnetic Stripe Format Lock Control Card
Pyramid readers can transmit data in the format of the presented credential (either
magnetic stripe or Wiegand)2 or can be “locked” so that regardless of the format of the
presented credential, the data transmitted to the access panel is always in magnetic stripe
format (ABA Track-II, per Dorado’s defacto industry standard – using the clock and data
line data transfer method). The factory default setting for the Pyramid Readers is for a
reader to transmit data in the format of the presented credential.
5.7 Wiegand Format Lock Control Card
Pyramid readers can transmit data in the format of the presented credential (either
magnetic stripe or Wiegand)1 or can be "locked" so that regardless of the format of the
presented credential, the data transmitted to the access panel is always in Wiegand
format. The factory default setting for Pyramid Readers is for a reader to transmit data in
the format of the presented credential.
5.8 Non-Stop Output Control Card
The reader can be configured so that the reader outputs the data of the presented
credential as long as the credential is within the reader’s read range. The Non-Stop
Output control card changes the reader between sending the output data from a
presented credential once or continuously while the credential is within read range. The
factory default setting for Pyramid Readers is for a reader to transmit data to the access
panel once for each individual credential presentation.
1. The keypad portion of the P-600 outputs data only in a Wiegand format, either the default 8-bit
burst format or the optional 26-bit Wiegand format. When the reader portion of the P-600 is fixed
in a magnetic stripe output mode, keypad operation is suppressed.
2. If the reader is configured to be HID compatible and is reading an HID Clock and Data formatted
card, the data transmitted will be in Wiegand format.
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6.0 Troubleshooting the Reader Installation
Table 3: Reader Installation
Problem Possible Cause Corrective Action
The reader does
not recognize a
card/tag (no
beep, no LED
flash).
1. One or more of the
reader’s wiring
connections are
incorrect.
• Power down the reader/access panel
and verify the wiring connections are
correct for the reader/access panel
combination per the instructions in
the Wiring Connections section
beginning on page 12.
2. The reader is not
receiving proper
power from the
access panel.
• Verify the voltage supplied to the
reader is between 5 and 14 VDC.a
3. The reader is
mounted too close to
a device that radiates
electromagnetic
interference.
• Devices such as computer monitors
radiate electromagnetic interference
that affects read range. When
possible, relocate either the reader or
the device to provide a greater
distance between the two.
4. You are using an
incorrect type of
card.
• Make sure you are using an access
card that is compatible with the
reader.
5. You are using an
incorrect type of
card.
• Make sure you are using an access
card that is compatible with the
reader.
The reader has
a short read
range.
1. The reader/access
panel is not properly
grounded.
• Ensure there is a quality earth ground
connection made to the access panel.
Refer to the access panel’s
documentation for information
regarding the earth ground
connection.
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6.1 For the P-600 Only
2. The shield wire for
the reader’s cable
has opened
somewhere between
the reader and the
access panel.
• Verify the shield line from the access
panel to the reader is one continuous,
connected line. Refer to the access
panel’s documentation and verify the
shield line is correctly connected to
the access panel.
3. The reader is
mounted too close to
a device that radiates
electromagnetic
interference.
• Devices such as computer monitors
radiate electromagnetic interference
that affects read range. When
possible, relocate either the reader or
the device to provide a greater
distance between the two.
4. The power supply is
generating
electromagnetic
interference.
• The power supply on the access panel
must be a regulated linear supply – do
not use switching supplies as they are
often sources electromagnetic
interference.
a. A supply voltage of 12 VDC at the reader is recommended for best operation.
Table 4: P-600 Installation Only
Problem Possible CauseCorrective Action
Nothing happens
when a key is
pressed.
1. The reader is not
receiving proper
power from the
access panel.
• Verify the voltage supplied to the
reader is between 5 and 14 VDC.a
a. A supply voltage of 12 VDC at the reader is recommended for best operation.
Nothing happens
after a PIN is
pressed.
1. The # key (send)
was not pressed after
the code was
entered.
• Reenter the code and then press
the # key.
Table 3: Reader Installation
Problem Possible CauseCorrective Action