Fellowes Powershred 99Ci 100 Jam Proof Cross Cut Shredder Users Manual

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SB-99Ci

Please read these instructions before use.
Do not discard: keep for future reference.

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G.
A.

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B.
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D.

H.
I.

AUTO

E.

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K.
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M.
N.

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SB-99Ci

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AUTO

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ENGLISH

Model SB-99Ci
KEY
A.	SafeSense® Technology 	
B.	Paper entry
C.	See safety instructions
D.	CD/Card flap
E.	 Pullout bin

F.	 Casters
G.	Disconnect power switch
H.	Paper tray
I.	 Power controls
J.	 Overheat (red)

K. Bin open (red)
L. Bin full (red)
M. Remove Paper (red)
N. SafeSense® indicator (yellow)	
O. Sheet capacity indicator

	
	
	
	

P. Auto correcting button (blue)
Q. Reverse
R. On/off (blue)
S. Forward

CAPABILITIES
Will shred:  Paper, credit cards, CD/DVD’s, staples and small paper clips
Will not shred:  Adhesive labels, continous form paper, transparencies, newspaper,
cardboard, large paper clips, laminates, file folders, X-rays or plastic other than noted
above
Paper shred size:
Cross-Cut.............................................................................5/32” x 1-1/2” (3.9 x 38mm)

Maximum:
Sheets per pass............................................................................................................ 17*
CDs/Cards per pass........................................................................................................ 1*
Paper entry width..............................................................................................9”/230mm
*8.5”x11”, 20lb., (75g) paper at 120V, 60 Hz, 5Amps; heavier paper, humidity or other than rated
	 	voltage may reduce capacity. Recommended daily usage rates: 50–100 shredding passes per day,
	 	50 credit cards; 10 CDs.            17 sheets per pass.
		Fellowes SafeSense® shredders are designed to be operated in home and office environments ranging
	 	between 50 – 80 degrees Fahrenheit (10 – 26 degrees Celsius) and 40 – 80% relative humidity.

ADVANCED PRODUCT FEATURES
Jam Proof System
Eliminates frustrating jams by
preventing overloads and powering
through misfed paper.
TECHNICAL EXPLANATION

Patented SafeSense® Technology
Stops shredder immediately when
hands are too close to the paper entry.
TECHNICAL EXPLANATION

Sheet capacity indicator tells you
when you have too many sheets or
too few to maximize productivity
AUTO

Shredder will not operate when too many
sheets are fed into paper entry (red
light). Reduce sheet quantity and refeed
If misfed, shredder will automatically
adjust to power through or reverse
out paper

AUTO

AUTO

AUTO

AUTO

17

AUTO

17

AUTO

SilentShred™ Technology
SilentShred™ noise quality
shreds without noisy disruptions.
TECHNICAL EXPLANATION

Shredder will stop automatically and
indicator will light up when hands are
too close to the paper entry
Shredder will resume normal
operation when hands are no
longer near the paper entry

SilentShred™ motor
features whisper-quiet,
efficient shredding
performance without
the noisy disruptions   

Flashing indicator warns when
SafeSense® technology has been
shut off

IMPORTANT SAFETY INSTRUCTIONS — Read Before Using!
•	 Keep away from children and pets. Keep hands away from paper
entry. Always set to off or unplug when not in use.

15

15

15

•	 Keep foreign objects – gloves, jewelry, clothing, hair, etc. – away
from shredder openings. If object enters top opening, switch to
Reverse (     ) to back out object.
•	 Never use aerosol products, petroleum based lubricants or other flammable
products on or near shredder. Do not use canned air on shredder.
•	 Do not use if damaged or defective. Do not disassemble shredder. Do
not place near or over heat source or water.

•	 This shredder has a Disconnect Power Switch (G) that must be in the ON (I)
position to operate shredder. In case of emergency, move switch to OFF (O)
position. This action will stop shredder immediately.
•	 Avoid touching exposed cutting blades under shredder head.
•	 Rotate CD flap entry for shredding CDs/cards. Keep finger away from
CD hole. Jam Proof System is disabled when flap is in CD position.
•	 Do not put foreign objects in paper entry.
•	 The grounded socket-outlet shall be installed near the equipment and shall be
easily accessible.

2

BASIC SET UP AND SHREDDING OPERATION
AUTO

CASTER INSTALLATION
17

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5

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PAPER OR CD/CARD

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6
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AUTO

Continuous operation:
25-minute maximum
NOTE: Shredder runs briefly
after each pass to clear entry.
Continuous operation beyond
25-minutes will trigger
40-minute cool down period.

AUTO

AUTO

Plug in and put 	
disconnect power 	
switch in ON (I) position

Feed paper straight into
paper entry and release

17

Press (   ) ON to
activate (blue)
AUTO

To shred CDs rotate
CD flap into place

Hold CD/card at edge, 	
feed into CD/Card flap 	
entry and release

	 When finished
	 shredding set
to OFF ( )

17

AUTO

JAM PROOF SYSTEM OPERATION*
Eliminates frustrating jams by preventing overloads and powering through misfed paper.
SET-UP AND TESTING

MISFED PAPER

3

2

2

3

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AUTO

AUTO

1

If too many sheets, indicator will
light up to red and shredder will
not take paper

17

Remove several sheets until the
indicator is below red and the
shredder will take the paper

1
17

AUTO
AUTO

AUTO

AUTO

Feed into paper entry
and release

If paper is misfed and
stops shredding,
all indicator lights
will illuminate and
shredder will pause for
3-6 seconds

3

2

Shredder will take fewer sheets,
but if indicator is below yellow,
you can add more sheets without
fear of jamming

Increase the number of
sheets being fed up to the top
yellow light to maximize your
productivity
AUTO

Automatic correcting action
will power through the misfed
paper, so shredding can
continue (do not add more
paper during flashing)
2

If Remove Paper icon (        ) is
illuminated, press reverse and
remove paper

3
17

17

AUTO

AUTO

If there is too much paper for
the shredder to power through,
it will reverse the paper out for
easy removal

Reduce paper quantity to an
acceptable amount and refeed  
into paper entry

*100% Jam Proof when used in accordance with user manual
AUTO

AUTO

3

ENGLISH

Model SB-99Ci
SAFESENSE® TECHNOLOGY OPERATION
Stops shredder immediately when hands are too close to the paper entry.
SET-UP AND TESTING

1

2

3
17

17

AUTO

Turn the shredder (    )
On to activate SafeSense®

Touch test area and
look for the SafeSense®
indicator to illuminate

AUTO

SafeSense® is active
and working properly

ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING
JAM PROOF SYSTEM*
Eliminates frustrating jams by preventing overloads and powering through misfed paper.
DISABLING THE FEATURE

1

2

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3
4
5

3

3
5

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6
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AUTO

AUTO

AUTO

AUTO

Should you choose to disable the
system, press and hold the auto
button (blue) and reverse (      )
key at the same time

AUTO

Once disabled, the blue
Auto light is no longer
illuminated (To re-engage,
repeat step 1)

AUTO

Shredding can continue with the
system disabled, however a paper
jam may occur with too many sheets
and Remove Paper icon (        )
will illuminate

If jam occurs, press and hold
forward (    ) key until the
document is completely through
the shredder

If not cleared, press reverse
(      ) briefly (repeat steps
4 and 5 until shredded)

If steps 4 and 5 do not clear
jam, reverse paper all the way
out, remove several sheets
and refeed

* 100% Jam Proof when used in accordance with user manual

4

BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING
OILING SHREDDER
FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE

1

3
4
5

3

2

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AUTO

AUTO

*Apply oil across entry

Press forward

Shred one sheet

Press and hold forward (    )
2-3 seconds

*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250
•	 All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could
	 ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin.
15

CLEANING AUTO-START INFRARED SENSORS

Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run
even if there is no paper present (Note: two paper detection sensors are located in the center of the paper entry).
TO CLEAN THE SENSORS

2

1

3

4

17

5
17

17

AUTO

AUTO

AUTO

Turn off and unplug
shredder

Lift CD flap

Locate Auto-start
infared sensor

Dip cotton swab in
rubbing alcohol

Using cotton swab, wipe
away any contamination
from the paper sensors

PREVENTIVE MAINTENANCE AND MISCELLANEOUS TROUBLESHOOTING
•	 Run shredder once a day in reverse for 15 seconds to clear cutters
•	 Empty wastebasket when bin full indicator light is illuminated using bag # 36053
•	 Shredder will not function if the pull-out bin is not pushed all the way in, or if bin needs to be emptied.
•	 When shredding for a prolonged period of time, the motor can become warm and require a cool down period. When this occurs the overheat indicator will alert you to the 	
	 problem, this model will require 40 minutes to cool down.

ACCESSORIES
Maintenance is an important part of protecting your investment.  Don’t forget oil and shredder bags.

®

Shredder oil – #35250

SB-99Ci Shredder
plastic bag – #36053

PROBLEM STILL NOT SOLVED?
Fellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step
assistance and personal attention.
• www.fellowes.com features an extensive on-line support section with a number of self-service options
• Our customer service professionals are dedicated to resolve any of your issues
Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.

5

WARRANTY
Our promise to you is quite simple.  Fellowes shredders are built stronger, engineered to run longer,
resist jams and power through large jobs.  The Fellowes worry free warranty described below covers
the performance of the product, provides for prompt service and support, plus a lifetime cutter
warranty.  
Limited Warranty:  Fellowes, Inc. (“Fellowes”) warrants the parts of the machine to be free of defects
in material and workmanship and provides service and support for 2 years from the date of purchase
by the original consumer.  Fellowes warrants the cutting blades of the machine to be free from defects
in material and workmanship for the lifetime of the shredder. If any part is found to be defective

DATE OF PURCHASE

SERIAL NUMBER
17

AUTO

Serial Number is located on inside of cabinet.

Serial Number

during the warranty period, your sole and exclusive remedy will be repair or replacement, at Fellowes’
option and expense, of the defective part. This warranty does not apply in cases of abuse, mishandling,
or unauthorized repair. ANY IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WARRANTY
PERIOD SET FORTH ABOVE. In no event shall Fellowes be liable for any consequential or incidental
damages attributable to this product. This warranty gives you specific legal rights. The duration, terms,
and conditions of this warranty are valid worldwide, except where different limitations, restrictions,
or conditions may be required by local law. For more details or to obtain service under this warranty,
please contact us or your dealer.

Useful Phone Numbers
Help Line	

Europe	

00-800-1810-1810

Australia	

+1-800-33-11-77

Mexico	

+1-800-234-1185

Canada	

+1-800-665-4339

United States	

+1-800-955-0959

+61-3-8336-9700

Japan	

+81-(0)-3-5496-2401

Benelux	

+31-(0)-76-523-2090

Korea	

+82-(0)-2-3462-2844

Canada	

+1-905-475-6320

Fellowes	
Australia	

Deutschland	

+49-(0)-5131-49770

Espana	

+34-91-748-05-01

France	

+33-(0)-1-78-64-91-00

Italia	

Australia
Korea

+39-071-730041

Benelux
Poland

Canada
Russia

China
Singapore

Malaysia	

+60-(0)-35122-1231

Polska	

+48-(22)-481-96-12

Singapore	

+65-6221-3811

United Kingdom	

+44-(0)-1302-836836

United States	

+1-630-893-1600

France

Germany

Italy

South Africa

Spain

United Kingdom

©2010 Fellowes, Inc. Part No. 404838

Japan
United States



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Manifest Placed Resolution Unit : Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches
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Manifest Reference Document ID  : uuid:9399EE35E72F11DE8963E00003AEDD53, uuid:AF511D1D26E411DCA05AB97F8B25960D, uuid:1C5E520917C011DC9D22CDA73E64E10A, uuid:07375F3F1CB511DC848BD9F4C71E8BB2, uuid:44BAB0F5F82011DC96B8867EB218C4B9, uuid:3C9BBC8AF19011DB8F939FC60565FAFF, uuid:C29084ABA90611DA8B6DBD1ED25EF219, uuid:3C9BBC8AF19011DB8F939FC60565FAFF, uuid:3A96E0273FF711DB94D8B99ECBD88168, uuid:3A96E0273FF711DB94D8B99ECBD88168, uuid:9AE2993F179211DC9D22CDA73E64E10A, uuid:17B1DB761D3911DCA46196DF4FFBFC1E, uuid:2476269E176711DC9D22CDA73E64E10A, uuid:247626A6176711DC9D22CDA73E64E10A, uuid:247626A0176711DC9D22CDA73E64E10A, uuid:9AE29941179211DC9D22CDA73E64E10A, uuid:9AE29941179211DC9D22CDA73E64E10A, uuid:7CE6CFBD1CEA11DC841091F9AA3A1212, uuid:3EFCB4E01ED311DCA46196DF4FFBFC1E, uuid:035381F1E60B11DCBF53C154A051981E, uuid:762E8E91C24311DCBC5BD44B1A97EA7D, uuid:44BAB0F7F82011DC96B8867EB218C4B9, uuid:E87D4CCD179911DC9D22CDA73E64E10A, uuid:9AE29941179211DC9D22CDA73E64E10A, uuid:E87D4CCB179911DC9D22CDA73E64E10A, uuid:F5DCE6B2179611DC9D22CDA73E64E10A, uuid:B3AF8B5F496E11DC86D7A4AC97A772AE, uuid:F5DCE6B0179611DC9D22CDA73E64E10A, uuid:F5DCE6B0179611DC9D22CDA73E64E10A, uuid:F5DCE6B7179611DC9D22CDA73E64E10A, uuid:F5DCE6B9179611DC9D22CDA73E64E10A, uuid:F5DCE6B2179611DC9D22CDA73E64E10A, uuid:07375F411CB511DC848BD9F4C71E8BB2, uuid:E87D4CC9179911DC9D22CDA73E64E10A, uuid:0A29C83517B811DC9D22CDA73E64E10A, uuid:E0F9F244ED2611DDAA7A90BA682B6656, uuid:7CE6CFC01CEA11DC841091F9AA3A1212, uuid:762E8E91C24311DCBC5BD44B1A97EA7D, uuid:029F02D2E64A11DCBF53C154A051981E, uuid:029F02D2E64A11DCBF53C154A051981E, uuid:029F02D2E64A11DCBF53C154A051981E, uuid:029F02D2E64A11DCBF53C154A051981E, uuid:029F02D2E64A11DCBF53C154A051981E, uuid:B5B3AD1A298111DCA05AB97F8B25960D, uuid:7E3AEC65CE7A11DC945ABB7C479DA822, uuid:7E3AEC65CE7A11DC945ABB7C479DA822, uuid:E87D4CCB179911DC9D22CDA73E64E10A, uuid:0A29C83517B811DC9D22CDA73E64E10A, uuid:0A29C82F17B811DC9D22CDA73E64E10A, uuid:F5DCE6B0179611DC9D22CDA73E64E10A, uuid:9AE29941179211DC9D22CDA73E64E10A, uuid:C45F52FE28E411DCA05AB97F8B25960D, uuid:C45F52FE28E411DCA05AB97F8B25960D, uuid:C45F52FE28E411DCA05AB97F8B25960D, uuid:9AE2993F179211DC9D22CDA73E64E10A, uuid:F5DCE6B0179611DC9D22CDA73E64E10A, uuid:F5DCE6B0179611DC9D22CDA73E64E10A, uuid:762E8E91C24311DCBC5BD44B1A97EA7D, uuid:7CE6CFBD1CEA11DC841091F9AA3A1212, uuid:2476269E176711DC9D22CDA73E64E10A, uuid:2476269E176711DC9D22CDA73E64E10A, uuid:77722821404A11DCA12DCF3B07D34042, uuid:F5DCE6B0179611DC9D22CDA73E64E10A, uuid:D152CB6222E911DCAD63CAE7296DC9BA, uuid:6C11E7F822F511DCAD63CAE7296DC9BA, uuid:3C9BBC8AF19011DB8F939FC60565FAFF, uuid:A9577C81298011DCA05AB97F8B25960D, uuid:992D9AB5298711DCA05AB97F8B25960D, uuid:A9577C81298011DCA05AB97F8B25960D, uuid:28E75D4EE64D11DCBF53C154A051981E, uuid:A9577C81298011DCA05AB97F8B25960D, uuid:F5DCE6B9179611DC9D22CDA73E64E10A, uuid:ECF6E6CDF95E11DB8D2CAFB6029B04C7, uuid:1C5E520317C011DC9D22CDA73E64E10A, uuid:0A29C83817B811DC9D22CDA73E64E10A, uuid:E87D4CCB179911DC9D22CDA73E64E10A, uuid:0FC6ED2A172B11DC9D22CDA73E64E10A, uuid:9399EE35E72F11DE8963E00003AEDD53
Create Date                     : 2010:07:01 09:17:40-05:00
Modify Date                     : 2010:07:01 09:18:06-05:00
Metadata Date                   : 2010:07:01 09:18:06-05:00
Creator Tool                    : Adobe InDesign CS4 (6.0)
Thumbnail Format                : JPEG
Thumbnail Width                 : 256
Thumbnail Height                : 256
Thumbnail Image                 : (Binary data 9860 bytes, use -b option to extract)
Doc Change Count                : 13
Format                          : application/pdf
Producer                        : Adobe PDF Library 9.0
Trapped                         : False
Page Count                      : 8
Creator                         : Adobe InDesign CS4 (6.0)

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