Firetide 3200-2 HotPort Wireless Node User Manual HotPort3200UserGuide v3d indd

Firetide Inc. HotPort Wireless Node HotPort3200UserGuide v3d indd

UserManual.wiki >

3200-2 User Manual >

Contents

Usres Manual

HotPortTM User GuideHotPort 3200 Public Safety Series Outdoor Wireless Mesh Node

Firetide Instant Mesh Networks iiiHotPort Limited End User Product WarrantyPursuant to all provisions described herein, Firetide products are warranted for one (1) year from the date of purchase against de-fects in the build materials and workmanship. Firetide also war-rants that the Software will materially conform to the documen-tation supplied by Firetide with the Software. In the event that the Software fails to materially conform to the documentation and an authorized Firetide reseller is notiﬁed in writing of such failure within the warranty period, Firetide or its reseller shall use commercially reasonable efforts to promptly correct the noncon-formity. Firetide does not warrant that the use of the Software will be uninterrupted or error free. Firetide does not warrant that the Products will meet any requirements or speciﬁcations of any End User Customer. This warranty applies to the entire Firetide product, including antennas and the AC power adapter.The above warranties are void if the alleged defect cannot be veriﬁed by Firetide or if, as determined by Firetide, the product failure was due to tampering, abuse, misuse, accident, shipping, handling, or storage; or if the product has been installed, used, or maintained in a manner not described in the product user manual, if the product has been altered In any way, or If product serialization has been altered. Any attempt to disassemble or re-pair the product by anyone other than Firetide immediately voids this warranty.This warranty applies only to the original End User purchaser of the product and may not be transferred to any other individual or entity.THE FOREGOING ARE THE EXCLUSIVE WARRANTIES APPLICABLE TO THE PRODUCT INCLUDING THE SOFTWARE, AND THE EXCLUSIVE REMEDY FOR DEFECTS IN THE PRODUCT. FIRETIDE DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRAN-TIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLU-SION OF IMPLIED WARRANTIES SO TO THAT EXTENT THIS LIMITA-TION MAY NOT APPLY TO YOU.In no event will Firetide be liable for any special, inciden-tal, consequential, punitive or indirect damages whatsoever (including, without limitation, damages for loss of proﬁts, business interruption, loss of information, or other pecuniary loss) arising out of the use or inability to use the product or the performance, interruption or failure of the product, irrespec-tive of the cause of action, even if Firetide has been advised of the possibility of such damages. Firetide’s cumulative liability for all claims arising out of or in connection with this warranty will not exceed the amount paid by the original End User purchas-er to purchase the product. The amounts payable for the product are based in part on these limitations and these limitations shall apply not-withstanding the failure of essential purpose of any remedy. Some jurisdictions do not allow the exclusion or limita-tion of incidental or consequential damages, so to that extent the above limitations or exclusions may not apply to you.By using the product the original End User purchaser agrees to and is bound by these terms and conditions.In the event that a product fails to meet this warranty and Firetide’s authorized reseller is notiﬁed in writing of such failure within the warranty period, Firetide shall, at its own dis-cretion, either repair the product or replace it with the same or a functionally-equivalent product free of charge. Replace-ment products may contain refurbished materials in whole or in part. Firetide will honor this warranty provided the prod-uct is returned through an authorized Firetide reseller or dealer with shipping charges prepaid, along with a proof of purchase describing the original purchase date and product serial numbers if applicable. The authorized reseller must acquire a Return Materials Authorization (RMA) number from Firetide prior to returning any product. Firetide does not accept ship-ments of defective products without shipping charges prepaid.

iv HotPort 3200 Series User GuideExplanation of Graphical SymbolsThis symbol is intended to alert the user to the pres-ence of important operating, maintenance, and ser-vicing instructions in the literature accompanying this unit. Failing to comply with this instruction may result in electrical shock. This symbol is intended to alert the user to the pres-ence of important operating, maintenance, and ser-vicing instructions in the literature accompanying this unit. Failing to comply with this instruction may result in a hazard. DO NOT OPEN THE COVER • Dangerous voltages inside.• No serviceable parts inside.• Refer to qualiﬁed service personnel.• Unit must be disconnected from power prior to servicing.• Unit has tamper-evident labeling that indicates when the cover has been removed.

ContentsFiretide HotPort Outdoor Wireless Mesh Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2What is a Firetide Mesh Network? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Firetide High-Performance Mesh Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3High Capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Scalable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Reliable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Wireless Mesh Network Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Wi-Fi Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Multiple Services over the Mesh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Voice over IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Provide Ethernet Anywhere . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4High-Performance Nodes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Indoor/Outdoor Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42.4 GHz and 5 GHz Spectrums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Best Price/Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Easy to Deploy/Instant Mesh Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Mesh Management Using HotView Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Packet Filtering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Trafﬁc Prioritization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Network Gateway Interconnects . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Radio Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Integrated Two-Port 10/100 Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Speed and Duplex Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Transmit Power Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Example Networks/Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Managing the Mesh Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Getting Started with HotView Mesh Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8HotPort Factory Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Appendix A Contacting Firetide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Appendix B Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Appendix C Countries of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Firetide HotPort Outdoor Wireless Mesh NodeThe Firetide™ HotPort™ high-performance mesh network pro-vides a high-capacity, self-healing wireless mesh backbone for indoor and outdoor networks. The HotPort system enables mul-tiple network services and standard Ethernet devices to operate on the wireless backbone, creating secure and reliable wireless networks for video surveillance, voice, and data. HotPort 3200 series outdoor mesh nodes have weatherproof en-closures and connect wirelessly to indoor and outdoor HotPort nodes to form a high-performance wireless mesh network. Out-door nodes feature a built-in, dual-port 10/100 Ethernet switch, a dual-spectrum radio, and omni-directional antennas. They can operate at 2.4 GHz for maximum capacity and range, or at 5 GHz for maximum capacity and minimal interference from 2.4 GHz de-vices. Units designed for operation on the 4.9 GHz Public Safety band are available in the US for use by FCC-licensed Public Safety agencies.Both Ethernet ports are weatherproof and support 802.3af Power over Ethernet. A removable sunshield and a mounting bracket are provided with each unit. Options include integrated backup bat-tery and solar powered charger.The HotPort 3203 nodes provide fast and easy outdoor network deployment. Their extended throughput ensures higher link per-formance over longer distances. A Firetide mesh also provides a portable network backbone, so moving your network is as easy as taking your HotPort nodes with you to your new site. HotPort wireless mesh nodes employ a high-performance radio for optimized network coverage. Greater throughput between HotPort nodes enables you to extend your network applications with services that previously required greater bandwidth over ex-pensive cabling.2 HotView User Guide The HotPort high-performance mesh network is the third genera-tion of mesh networking products from Firetide, a leading devel-oper of wireless mesh networks. The HotPort system is a multi-function mesh network that enables standard Ethernet devices, such as access points, surveillance cameras, IP telephones, net-work servers, and printers to access networking services on the wireless mesh backbone. Mesh networking can be compared to the Internet, where data can be rerouted onto other paths if one path becomes disabled or congested. Losing a node or two or a link won’t bring down the entire mesh network. Unlike other WLAN technologies, a mesh network’s reliability and scalability can actually be improved by adding more nodes and enriching the density of the mesh. More redundant paths mean the network in aggregate can handle far more data trafﬁc, and is therefore quite scalable. Mesh networks are ideal whenever the network must be reliable, scalable, and ﬂexible. They are very portable and can adapt to many different physical environments.What is a Firetide Mesh Network?

Firetide Instant Mesh Networks 3Firetide High-Performance Mesh NetworkHigh CapacityThe HotPort mesh network provides exceptional performance and scalability and is designed especially for high-bandwidth/low-latency applications, such as real-time video, voice, and large Wi-Fi HotZones. The HotPort system features high-performance hardware and software that provides up to 25 Mbps sustained throughput across the mesh network. Scalable The HotPort mesh network has a scalable architecture, allowing expansion of the network from just a few nodes to many. To add more nodes, you can simply copy the conﬁguration from an exist-ing node to the new nodes. Multiple mesh networks operating on different radio spectrums or IP addresses can be physically con-nected to each other to expand the overall network, while still retaining their separate mesh identities. ReliableThe self-healing architecture of the HotPort mesh network and its redundant paths between nodes make it very reliable and fault tolerant. Mesh trafﬁc will reroute over a different path automati-cally if a path becomes obstructed or if a node is taken out of service or moved to another location.Firetide Mesh Network with Indoor and Outdoor Wireless Mesh Nodes

Best Price/PerformanceWireless mesh networks can signiﬁcantly reduce the labor costs and lead times of network installation by eliminating a signiﬁ-cant amount of backhaul cabling. However, these savings will not be realized if the cost of the mesh hardware is too high or if too many nodes or auxiliary devices are needed to build a reliable mesh. Firetide HotPort mesh networks provide exceptional value with the lowest cost per node of any high-capacity mesh solution. HotPort mesh nodes provide excellent wireless connectivity for maximum coverage at each location, and no auxiliary servers or additional devices are required to support larger node popula-tions.Easy to Deploy/Instant Mesh NetworkFiretide HotPort mesh networks greatly simplify network deploy-ment by eliminating network backhaul cabling and streamlining the process of provisioning and managing wireless networks. Af-ter basic conﬁguration and startup, HotPort nodes automatically ﬁnd each other to form the wireless mesh. The network automati-cally heals itself if a node goes down or if a path between nodes is blocked. Minimal network management is required to deploy the network. Network management is provided with an intuitive graphical interface on a workstation that can be connected ei-ther directly to the mesh or remotely via the Internet.Mesh Management Using HotView SoftwareHotView™ mesh management software provides live monitoring, as well as local and remote management of Firetide HotPort wire-less mesh networks. The software features an intuitive graphical user interface and provides complete access to all mesh and indi-vidual node settings, including security, VLANs, trafﬁc prioritiza-tion, radio power controls, and Network Gateway Interconnects. Live monitoring features include mesh and node statistics and a graphical view that uses node icons to indicate active con-nections. Users can also import graphics of ﬂoor plans or maps. The icons for each node can be moved over the graphics to show where they are physically located. SecurityThe HotPort mesh network includes several layers of security, in-cluding AES key and WEP encryption. AES (Advanced Encryption Standard) encryption can be used to protect data exchanged between any two nodes in a wireless mesh. When AES encryption is enabled for a wireless mesh, all payload data leaving the nodes in the mesh is encrypted using 128- or 256-bit keys. The data remains encrypted as it passes through the intermediate nodes and is only decrypted at the end node where it leaves the mesh network. This provides end-to-end security for the customer data passing through the HotPort wire-less mesh. WEP (Wired Equivalent Policy) supports 40/64- and 104/128-bit encryption to protect all trafﬁc on the mesh, including routing and management trafﬁc. This can be used to protect trafﬁc over the wireless links.For additional security, a proprietary mesh protocol prevents non-HotPort devices from participating on the mesh. Secure network access can also be provided for applications that do not allow Wi-Fi client services by connecting computers to the mesh directly using cables connected to the Ethernet ports on a Hot-Port node.Packet FilteringHotPort nodes can ﬁlter packets based upon the MAC address of the trafﬁc. You can conﬁgure each Ethernet port to deny or per-mit access for trafﬁc coming from or to speciﬁc devices (identiﬁed by the devices’ MAC addresses).VLANs The HotPort mesh network includes support for virtual local area networks (VLANs) to enable trafﬁc to be separated into smaller groups and application-speciﬁc LANs. VLANs allow small groups of users to operate within their own private space on the mesh, and they can also improve mesh performance by directing trafﬁc onto speciﬁc VLAN routes. The HotPort mesh supports 802.1Q VLAN tag-ging of packets entering and exiting the mesh. You can conﬁgure each Ethernet port to operate as part of a VLAN. A HotPort wireless mesh can support multiple VLANs. You can assign ports to different VLANs. Only ports belonging to the same VLAN can switch trafﬁc among themselves. You can create up to 16 logically separated VLAN networks within a single mesh. The HotPort mesh also supports VLAN trunks.Trafﬁc PrioritizationThe HotPort system provides three trafﬁc prioritization levels (Low, Medium, or High) to prioritize trafﬁc on the mesh. This helps ensure that certain types of trafﬁc requiring high through-put or continuous service, such as voice, take precedence over other forms of trafﬁc. Every port on every node on the mesh can be set to any of these three priority levels. Product FeaturesBelow are descriptions of some of the HotPort wireless mesh network’s features.Firetide Instant Mesh Networks 5

6 HotPort 3200 Series User GuideNetwork Gateway InterconnectsThe HotPort mesh network allows multiple mesh portals for ef-ﬁcient access to external network services, such as the Internet. This capability enables high throughput and redundancy for ex-ternal services and optimizes the transport of trafﬁc though the mesh. HotPort mesh nodes can also be assigned to speciﬁc portal groups (called “Gateway Groups”) to further increase the efﬁ-ciency of each portal. You conﬁgure portals by deﬁning Network Gateway Interconnects (NGIs).Each Gateway Group can support up to 16 NGIs and you can de-ﬁne up to 8 Gateway Groups. Each node on the mesh can have only one Gateway Group interconnect. Gateway groups are not required when connecting to different network domains or if only one NGI is being used.The NGI feature provides both load balancing and redundancy when accessing various network services. This helps provide bet-ter wireless mesh data throughput because it allows packets to enter and exit the wireless mesh at the entry/exit point closest to the packet’s destination, thereby conserving wireless bandwidth and reducing the number of hops required to reach the desired destination. Radio SettingsHotPort wireless mesh nodes support 2.4 GHz OFDM (Orthogo-nal Frequency Division Multiplexing) and DSSS (Direct Sequence Spread Spectrum) radio modes, as well as 5 GHz OFDM. The se-lected radio mode is applied to the entire wireless mesh. You can use the HotView management software to display and modify the radio transmit power level for each node.Integrated Two-Port 10/100 SwitchYou can use the HotPort 3203 node’s two Ethernet ports to con-nect any Ethernet-capable client device to it. The HotPort node can switch trafﬁc between these devices even when there is no mesh created. When multiple HotPort nodes form a wireless mesh, trafﬁc can be switched between any clients connected to any HotPort node that is part of the mesh.Speed and Duplex SettingsYou can conﬁgure each Ethernet port for 10 or 100 Mbps speed or for automatic speed negotiation. Network trafﬁc between a HotPort node and devices connected to its Ethernet ports trav-els up to full wire rate (10 or 100 Mbps). Each port can also be conﬁgured for full- or half-duplex operation. In addition, you can enable and disable individual ports.The Ethernet ports support auto MDIX, which allows you to use either straight-through or crossover cables to connect the Hot-Port node to other devices.Transmit Power ControlYou can display and modify the radio TX power level on a per node basis utilizing the HotView™ management software. The maxi-mum power (that is, 100%) is a factory-conﬁgured value that is unique to each country of operation, each channel of operation, and each antenna conﬁguration, and has been determined to be within an authorized limit. This value cannot be changed. Howev-er, using the HotView software, a mesh administrator can set any node to operate at a reduced percentage of this maximum power (for example, 75%, 50%, or 25%; the default setting is 75%). The administrator can restore the HotPort node to its approved maxi-mum power by setting the power level back to 100%.Note: Transmit power control adjustments affect the node radio, so care must be exercised when making adjustments on an existing network, as the reduced power level may cause the node to lose con-nectivity with other mesh nodes.Note: Adjusting the power incorrectly could have an adverse effect on proper mesh operations.If you are not sure what the power should be adjusted to, it is best to leave it at its default conﬁguration. If you need additional technical assistance, please contact your Firetide dealer.Example Networks/ApplicationsBelow are some examples of how you can use HotPort wireless mesh networks in your workplace. • Provide Ethernet service over a wireless backbone to build-ings where wired solutions via CAT5 cabling or ﬁber is im-practical or too expensive • Connect access points to networks from locations where it is impractical to run cable to the access points • Connect security cameras to monitor remote locations

Firetide Instant Mesh Networks 7Managing the Mesh NetworkThe HotView mesh management software provides a convenient, browser-based interface for monitoring all of the HotPort nodes on your mesh network. The HotView software is a Java-based ap-plication compatible with most Internet browsers and platforms, including Windows® and Linux®. To conﬁgure the mesh, it is recommended to connect the mesh utilizing the default conﬁguration and then change the desired settings using the HotView software. The software lets you change the settings (ESSID, channel, encryption, IP address, and so on) on all nodes, rather than changing one at a time. This will save you time and ensure that the entire mesh is conﬁgured the same way. The HotView mesh management software provides an easy way to monitor and manage the mesh and your HotPort nodes. Be-cause wireless connections between HotPort nodes are invisible, this software lets you “see” which units are within direct range of each other. The HotView software also provides additional se-curity and optional conﬁguration features. Registered users can download the HotView software and documentation from the Firetide web site: www.ﬁretide.com/support. 1. Be sure all of your HotPort nodes are installed and pow-ered. 2. Connect your workstation’s network adapter directly to any one of the HotPort nodes using an Ethernet cable. 3. Turn on your workstation and conﬁgure your TCP/IP settings to: 1. IP address: 192.168.224.10 2. Subnet mask: 255.255.255.0 3. Gateway is not usedRefer to your operating system documentation to conﬁgure the static address deﬁned in step 3.Note: See the HotPort 3203 Hardware Installation Guide for instructions on installing your HotPort 3203 nodes.Getting Started with HotView Mesh Management SoftwareYou are now ready to check your mesh conﬁguration using the HotView mesh management software. For complete informa-tion on HotView mesh management features and more detailed instructions on its operation, install the software from the CD provided in the HotPort package or download the latest HotView User Guide, available at www.ﬁretide.com/support.The steps below describe how to launch the HotView software un-der Windows. Your operating system may have a different proce-dure for launching applications. If necessary, refer to your oper-ating system’s documentation for instructions on how to launch applications. 1. Install the HotView mesh management software as described in the HotView User Guide. 2. From the Windows Desktop, click on the Start button. 3. Click on All Programs and select HotView. The Login screen will appear. 4. Enter the following information to log into the mesh network: • Mesh IP address: 192.168.224.150 • Username: admin • Password: ﬁretide 5. Click on Login. 6. Wait for your computer to connect to the mesh. This may take a few seconds to several minutes, depending on how many nodes are in the mesh. You should see a screen with a list of all of the HotPort units on the mesh.

8 HotPort 3200 Series User GuideRestoring Default SettingsYou can restore your HotPort node to its factory default settings using the provided HotPort 3203 reset application. This application is provided on the CD-ROM disc included in the HotPort package.Note: To reset a HotPort to its factory defaults, you must run the reset application within 30 minutes after the HotPort boots up. 1. Install the reset application on a workstation. If running Windows, install the Windows application (3200factoryreset.exe); if running Linux, install the Linux version of the application (3200factoryreset.bin). 2. Connect the workstation’s network adapter directly to an available Ethernet port on the HotPort using an Ethernet cable. Make sure the HotPort is powered. 3. Start up and run the factory reset application.HotPort Factory Default SettingsAES encryption: DisabledWEP encryption: DisabledMesh IP address: 192.168.224.150Ethernet ports: All ports enabledHotView username: adminHotView password: ﬁretide802.11 operation: 5.3 GHz OFDM, radio channel = 60, Power = 75% of approved maximum output power, ESSID = HOTPORT_MESHRefer to the HotView User Guide for information on using the HotView software to conﬁgure your HotPort nodes.

Firetide Instant Mesh Networks 9Appendix A Contacting FiretideAs a Firetide customer, you are entitled to receive free support ser-vices on our web site and from your authorized Firetide dealer.Register with Us Now to Access our Support Web SiteRegistering as a customer on our web site entitles you to free information and materials to help you get the most from your Firetide mesh network. Visit www.ﬁretide.com/support for infor-mation on becoming a registered customer and for access to our support materials.Dealer Provided Technical Support and Warranty ServicesIf you need additional technical assistance that is not available on our web site, please contact your Firetide dealer directly. All authorized Firetide dealers are trained and authorized to provide technical support and warranty services for our products and have qualiﬁed technical staff available to help you build and maintain your Firetide mesh network.Product ReturnsPlease contact your Firetide dealer for instructions on returning defective or damaged products for repair or replacement. Do not return products to Firetide, Inc. Please keep all original packaging materials in the event they are needed to return the product for servicing.Sales AssistanceIf you need additional HotPort wireless mesh nodes or accesso-ries, please contact your Firetide dealer directly. If you do not know your dealer’s name, simply email sales@ﬁretide.com and we will send you the dealer information you need. To help us provide the best service possible, be sure to include your phone number, address, and the serial numbers of the HotPort nodes at your loca-tion.

10 HotPort 3200 Series User GuideAppendix B Regulatory NoticesFCC Class B NoticeThis device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation.NoteThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protec-tion against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the in-structions, may cause harmful interference to radio communica-tions. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for help.ModiﬁcationsAny modiﬁcations made to this device that are not approved by Firetide, Inc. may void the authority granted to the user by the FCC to operate this equipment.FCC Radiation Exposure StatementThe antenna used for this transmitter must be installed to pro-vide a separation distance of at least 35 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. OEM Integrators, end-users and in-stallers must be provided with antenna installation instructions and transmitter operating conditions for satisfying RF exposure compliance.Public Safety BandPursuant to Part 90.1215, use of antennas with gain greater than 9 dBi and up to 26 dBi in the 4.940 – 4.990 GHz Public Safety band is permissible without reduction of TX output power. The antenna shall have a directional gain pattern in order to meet the require-ment of point to point and point to multi-point operation.

Firetide Instant Mesh Networks 11Appendix C Countries of OperationUSAFCC Part 15/ClassB,15.107, 15.109, 15.407, 15.205, 15.209, 15.247, OET-65CApproved to allow operation on the 2.4-2.426 GHz band and the 5.15-5.25 GHz, 5.25-5.35 GHz, and 5.725-5.825 GHz bands. Ap-proval pending for use on the 4.9 GHz band by FCC-licensed Public Safety agencies only.CanadaRSP-100, RSS-210, RSS-139-1, RSS-102, IECS-003Approved to allow operation on the 2.4-2.462 GHz band and the 5.25-5.35 GHz and 5.725-5.825 GHz bands. Industry Canada (IC) approvedJapanVCCI Class B, RCR STD-33, ARIB STD-T66, ARIB STD-T71Approved to allow operation on the 2.4-2.484 GHz band (including channel 14) and the 5.03-5.09 GHz band. TELEC approvedKoreaRRL/MIC Notice 2003-13, Jan 15, 2003Approved to allow operation on the 2.4-2.483 GHz band and the 5.725-5.825 GHz band. MIC approvedEuropeEN 301.893, EN 300.328, EN 301.489-17, EN 55022, EN 55024, IEC 60950, EN 60950.Approved to allow operation on the 2.4-2.472 GHz band (subject to the disabling of certain channels from some countries via soft-ware) and the 5.75-5.825 GHz band. CE approved

Navigation menu