Firetide 3600-2 HotPort 3600-5000 User Manual

Firetide Inc. HotPort 3600-5000 Users Manual

Contents

Users Manual

HotPortTM User Guide
HotPort 3200 & 3600 Series
Outdoor Wireless Mesh Nodes
ii HotPort 3200 Series User Guide
Manual Revision 1.3 031106
The contents of this user guide are subject to change without notice.
Copyright Notice
©2003-2006 Firetide, Inc. All rights reserved.
Trademarks
Firetide, the Firetide logo, Instant Mesh Networks, HotPort, and HotView are trademarks of Firetide, Inc.
All other trademarks are the property of their respective owners.
User Guide
HotPort 3200 Series & 3600 Series
Outdoor Wireless Mesh Node
March 2006
Firetide Instant Mesh Networks iii
HotPort Limited End User Product Warranty
Pursuant to all provisions described herein, Firetide products are
warranted for one (1) year from the date of purchase against de-
fects in the build materials and workmanship. Firetide also war-
rants that the Software will materially conform to the documen-
tation supplied by Firetide with the Software. In the event that
the Software fails to materially conform to the documentation
and an authorized Firetide reseller is notified in writing of such
failure within the warranty period, Firetide or its reseller shall use
commercially reasonable efforts to promptly correct the noncon-
formity. Firetide does not warrant that the use of the Software
will be uninterrupted or error free. Firetide does not warrant that
the Products will meet any requirements or specifications of any
End User Customer. This warranty applies to the entire Firetide
product, including antennas and the AC power adapter.
The above warranties are void if the alleged defect cannot be
verified by Firetide or if, as determined by Firetide, the product
failure was due to tampering, abuse, misuse, accident, shipping,
handling, or storage; or if the product has been installed, used,
or maintained in a manner not described in the product user
manual, if the product has been altered In any way, or If product
serialization has been altered. Any attempt to disassemble or re-
pair the product by anyone other than Firetide immediately voids
this warranty.
This warranty applies only to the original End User purchaser of
the product and may not be transferred to any other individual
or entity.
THE FOREGOING ARE THE EXCLUSIVE WARRANTIES APPLICABLE
TO THE PRODUCT INCLUDING THE SOFTWARE, AND THE EXCLUSIVE
REMEDY FOR DEFECTS IN THE PRODUCT. FIRETIDE DISCLAIMS ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRAN-
TIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR
A PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLU-
SION OF IMPLIED WARRANTIES SO TO THAT EXTENT THIS LIMITA-
TION MAY NOT APPLY TO YOU.
In no event will Firetide be liable for any special, inciden-
tal, consequential, punitive or indirect damages whatsoever
(including, without limitation, damages for loss of profits,
business interruption, loss of information, or other pecuniary
loss) arising out of the use or inability to use the product or the
performance, interruption or failure of the product, irrespec-
tive of the cause of action, even if Firetide has been advised of
the possibility of such damages. Firetide’s cumulative liability
for all claims arising out of or in connection with this warranty
will not exceed the amount paid by the original End User purchas-
er to purchase the product. The amounts payable for the product
are based in part on these limitations and these limitations shall
apply not-withstanding the failure of essential purpose of any
remedy. Some jurisdictions do not allow the exclusion or limita-
tion of incidental or consequential damages, so to that extent
the above limitations or exclusions may not apply to you.
By using the product the original End User purchaser agrees to
and is bound by these terms and conditions.
In the event that a product fails to meet this warranty and
Firetide’s authorized reseller is notified in writing of such
failure within the warranty period, Firetide shall, at its own dis-
cretion, either repair the product or replace it with the same
or a functionally-equivalent product free of charge. Replace-
ment products may contain refurbished materials in whole or
in part. Firetide will honor this warranty provided the prod-
uct is returned through an authorized Firetide reseller or
dealer with shipping charges prepaid, along with a proof of
purchase describing the original purchase date and product serial
numbers if applicable. The authorized reseller must acquire a
Return Materials Authorization (RMA) number from Firetide
prior to returning any product. Firetide does not accept ship-
ments of defective products without shipping charges prepaid.
iv HotPort 3200 Series User Guide
Explanation of Graphical Symbols
This symbol is intended to alert the user to the pres-
ence of important operating, maintenance, and ser-
vicing instructions in the literature accompanying
this unit. Failing to comply with this instruction may
result in electrical shock.
This symbol is intended to alert the user to the pres-
ence of important operating, maintenance, and ser-
vicing instructions in the literature accompanying
this unit. Failing to comply with this instruction may
result in a hazard.
DO NOT OPEN THE COVER
• Dangerous voltages inside.
• No serviceable parts inside.
• Refer to qualified service personnel.
• Unit must be disconnected from power prior to servicing.
• Unit has tamper-evident labeling that indicates when the cover
has been removed.
Contents
Firetide HotPort Wireless Mesh Nodes ..............................................2
Summary of HotPort Models .............................................................2
What is a Firetide Mesh Network? .........................................................2
Firetide High-Performance Mesh Network ..................................................3
High Capacity .......................................................................3
Scalable ...........................................................................3
Reliable ...........................................................................3
Wireless Mesh Network Applications .......................................................4
Wi-Fi Networks ......................................................................4
Multiple Services over the Mesh ..........................................................4
Video .............................................................................4
Voice over IP ........................................................................4
Data ..............................................................................4
Printing ...........................................................................4
Provide Ethernet Anywhere .............................................................4
High-Performance Nodes ...............................................................4
Indoor/Outdoor Operation .............................................................4
2.4 GHz and 5 GHz Spectrums ...........................................................4
Best Price/Performance ...............................................................5
Easy to Deploy/Instant Mesh Network .....................................................5
Product Features ......................................................................5
Mesh Management Using HotView Software .................................................5
Security ...........................................................................5
Packet Filtering ......................................................................5
VLANs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Traffic Prioritization ..................................................................5
Network Gateway Interconnects ..........................................................6
Radio Settings .......................................................................6
Integrated Two-Port 10/100 Switch .......................................................6
Speed and Duplex Settings .............................................................6
Transmit Power Control ................................................................6
Example Networks/Applications .........................................................6
Managing the Mesh Network .....................................................7
Getting Started with HotView Mesh Management Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Restoring Default Settings ..............................................................8
HotPort Factory Default Settings .........................................................8
Appendix A Contacting Firetide ...................................................9
Appendix B Specifications ......................................................10
Appendix C Countries of Operation ...............................................11
Appendix D Regulatory Notices ..................................................12
Firetide HotPort Wireless Mesh Nodes
The Firetide™ HotPort™ High-Performance Mesh Network pro-
vides a high-capacity, self-healing wireless mesh backbone for
indoor and outdoor networks. The HotPort system enables mul-
tiple network services and standard Ethernet devices to operate
on the wireless backbone, creating secure and reliable wireless
networks for video surveillance, voice, and data.
All HotPort mesh nodes, indoor or outdoor, connect wirelessly to
other nodes to form a high-performance wireless mesh network.
Ethernet packets are automatically switched across the mesh, in
a manner analogous to an Ethernet switch, using AutoMesh™, a
proprietary protocol developed by Firetide. AutoMesh has been
optimized for efficiency in wireless mesh environments.
Models are available for operation at 2.4 GHz for high capacity
and maximum range or at 5 GHz for high capacity and minimal
interference from 2.4 GHz devices. For use on US Public Safety
bands, a 4.9 GHz unit is available. This frequency may only be
used by FCC-licensed Public Safety agencies.
A Firetide mesh is completely portable, so relocating your entire
network is as easy as taking your HotPort nodes with you to your
new site, leaving no wires behind.
The HotPort Family
HotPort nodes are available in both indoor and outdoor models,
and with a range of single-band and multiple-band radios.
Outdoor Nodes
HotPort 3200 and 3600 series outdoor mesh nodes have weather-
proof enclosures and connect wirelessly to otherHotPort nodes to
form a high-performance wireless mesh network.
3200 series nodes operate at 2.4 GHz or at 5 GHz. Units designed
for use on the 4.9 GHz Public Safety band are available in the US
for use by FCC-licensed Public Safety agencies. 3600 series nodes
are single band, and are available in 2.4 GHz and 5 GHz models.
All models feature a built-in, dual-port 10/100 Ethernet switch.
Both Ethernet ports are weatherproof. Port 1 accepts power from
PoE; port 2 can power other PoE equipment. A removable sun-
shield and a mounting bracket are provided with each unit.
Indoor Nodes
HotPort 3100 and 3500 series mesh nodes provide fast and easy
indoor network deployment. They are plenum-rated and feature
a four-port 10/100 Ethernet switch for connecting devices at any
location to a wireless mesh backbone.
2 HotPort 3200 Series User Guide
The HotPort high-performance mesh network is the third genera-
tion of mesh networking products from Firetide, a leading devel-
oper of wireless mesh networks. The HotPort system is a multi-
function mesh network that enables standard Ethernet devices,
such as access points, surveillance cameras, IP telephones, net-
work servers, and printers to access networking services on the
wireless mesh backbone.
Mesh networking can be compared to the Internet, where data
can be rerouted onto other paths if one path becomes disabled or
congested. Losing a node or two or a link won’t bring down the
entire mesh network. Unlike other WLAN technologies, a mesh
network’s reliability and scalability can actually be improved by
adding more nodes and enriching the density of the mesh. More
redundant paths mean the network in aggregate can handle far
more data traffic, and is therefore quite scalable. Mesh networks
are ideal whenever the network must be reliable, scalable, and
flexible. They are very portable and can adapt to many different
physical environments.
What is a Firetide Mesh Network?
Model & SKU Use Band RF Output Power Data Rate Default Channel
3101 Indoor 2.4, 5 GHz standard 10 Mbps 2.462 GHz DSSS, Ch 11
3103 Indoor 2.4, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11
3100/PS Indoor, Public Safety 2.4, 4.9, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11
3500-2401 Indoor 2.4 GHz high 10 Mbps 2.462 GHz DSSS, Ch 11
3500-5001 Indoor 5 GHz high 10 Mbps 5 805 GHz OFDM, Ch 161
3500-2403 Indoor 2.4 GHz high 25 Mbps 2.462 GHz DSSS, Ch 11
3500-5003 Indoor 5 GHz high 25 Mbps 5 805 GHz OFDM, Ch 161
3203 Outdoor 2.4, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11
3200/PS Outdoor, Public Safety 2.4, 4.9, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11
3600-2400 Outdoor 2.4 GHz high 25 Mbps 2.462 GHz DSSS, Ch 11
3600-5000 Outdoor 5 GHz high 25 Mbps 5.805 GHz OFDM, Ch 161
Note: Data Rates are typical for single-hop connections.
Summary of HotPort Models
Firetide Instant Mesh Networks 3
Firetide High-Performance Mesh Network
High Capacity
The HotPort mesh network provides exceptional performance and
scalability and is designed especially for high-bandwidth/low-
latency applications, such as real-time video, voice, and large
Wi-Fi HotZones. The HotPort system features high-performance
hardware and software that provides up to 25 Mbps sustained
throughput across the mesh network.
Scalable
The HotPort mesh network has a scalable architecture, allowing
expansion of the network from just a few nodes to many. To add
more nodes, you can simply copy the configuration from an exist-
ing node to the new nodes. Multiple mesh networks operating on
different radio spectrums or IP addresses can be physically con-
nected to each other to expand the overall network, while still
retaining their separate mesh identities.
Reliable
The self-healing architecture of the HotPort mesh network and its
redundant paths between nodes make it very reliable and fault
tolerant. Mesh traffic will reroute over a different path automati-
cally if a path becomes obstructed or if a node is taken out of
service or moved to another location.
Firetide Mesh Network with Indoor and Outdoor Wireless Mesh Nodes
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4 HotPort 3200 Series User Guide
Wi-Fi Networks
Providing a wireless backbone for Wi-Fi networks and HotSpots
is one of the most prominent applications of a wireless mesh
network. Because it supports access points of any brand, price,
size, and features, the HotPort mesh provides more flexibility
for Wi-Fi deployment than other mesh solutions. Each HotPort
node also supports multiple access points, so higher density Wi-
Fi networks can be deployed at a lower cost than using mesh
nodes that are limited to a single integrated access point.
Multiple Services over the Mesh
The HotPort mesh network provides a high-performance wire-
less infrastructure to support multiple, simultaneous applica-
tions and services, including those that require extra capacity
and fast throughput. Typical applications that benefit from this
level of performance are video surveillance networks, voice over
IP (VoIP) services, and metro-scale Wi-Fi HotZones. In addition
to ample bandwidth, the HotPort mesh also provides VLAN and
traffic prioritization functionality to group and prioritize traffic
on the mesh for maximum efficiency and throughput.
Video
The high-capacity and sustained throughput of the HotPort net-
work makes it ideal for IP video networks and video surveillance
applications, especially those requiring multiple cameras or fast
frame rates. Wi-Fi cameras are not needed because any camera
with an Ethernet interface can connect directly to a HotPort
mesh node. HotPort outdoor mesh nodes (HotPort 3200 and
3600 series) also support Power over Ethernet (PoE), allowing
you to provide power to the HotPort via an Ethernet connection
to Power Sourcing Equipment.
Voice over IP
The HotPort mesh network enables clear VoIP traffic over the
wireless backbone. In addition to benefiting from the very high
sustained throughput of the mesh, the traffic prioritization ca-
pability enables you to assign the highest priority to voice traf-
fic to ensure the best quality of service.
Data
In addition to supporting Wi-Fi data using access points con-
nected to the mesh, the HotPort mesh network also provides
direct cabled connectivity for computers and servers via the
Ethernet ports provided on each node. These direct connections
simplify connectivity and enhance performance by eliminating
the overhead and complexity of using access points and wireless
clients to connect to the mesh. A direct connection to the mesh
also eliminates the security concerns associated with connect-
ing clients via Wi-Fi access points.
Printing
With the HotPort mesh network, any wired network printer can
operate over the wireless mesh backbone without any additional
setup, drivers, or software. The printer simply connects to one
of the Ethernet ports on a HotPort mesh node the same way it
would connect to a wired network. This wireless capability al-
lows network printers to operate virtually anywhere, including
on mobile carts and in temporary settings.
Provide Ethernet Anywhere
The HotPort mesh network delivers live Ethernet service virtually
anywhere, indoors or outdoors, without a wired backbone. This
makes the mesh ideal for any location where network cabling
is too difficult, invasive, or expensive to install, such as in his-
toric buildings and outdoor locations, or in temporary venues,
such as conferences and festivals, or office space that changes
frequently. The HotPort mesh provides conventional Ethernet
functionality, so Ethernet devices do not require any additional
software, drivers, or setup to operate on the mesh.
High-Performance Nodes
Each node on the HotPort mesh features hardware optimized
for maximum speed on the mesh and at each location. In ad-
dition to providing fast transport between hops, each node
also features an integrated high-speed Ethernet switch for lo-
cal line-rate switching up to 100 Mbps per port. These Ethernet
ports support virtually any Ethernet device, including access
points, high-speed video cameras, VoIP telephones, comput-
ers, printers, and network servers. Indoor nodes (HotPort
3100/3500 series models) provide four 10/100 Ethernet ports
and outdoor nodes (HotPort 3200/3600 series models) provide two
10/100 ports. HotPort outdoor mesh nodes also support
802.3af-compliant Power over Ethernet.
Indoor/Outdoor Operation
The HotPort indoor and outdoor mesh network nodes are fully
compatible with each other for seamless network connectivity
between indoor and outdoor locations. Indoor mesh nodes are
plenum-rated and provide four 10/100 Mbps Ethernet ports for
indoor networking devices, such as access points and comput-
ers. Outdoor mesh nodes feature weatherproof NEMA 4X enclo-
sures, high-gain antennas for extended range, and two Power
over Ethernet-enabled 10/100 Mbps Ethernet ports.
2.4 GHz and 5 GHz Spectrums
HotPort mesh networks have the flexibility to operate in 2.4 GHz
or 5 GHz spectrums. Both spectrums offer high-capacity opera-
tion, with 2.4 GHz operation providing the longest range, and
5 GHz operation offering a shorter range but minimal interfer-
ence in environments that are saturated with 2.4 GHz wireless
traffic.
Wireless Mesh Network Applications
Best Price/Performance
Wireless mesh networks can significantly reduce the labor costs
and lead times of network installation by eliminating a signifi-
cant amount of backhaul cabling. However, these savings will not
be realized if the cost of the mesh hardware is too high or if too
many nodes or auxiliary devices are needed to build a reliable
mesh. Firetide HotPort mesh networks provide exceptional value
with the lowest cost per node of any high-capacity mesh solution.
HotPort mesh nodes provide excellent wireless connectivity for
maximum coverage at each location, and no auxiliary servers or
additional devices are required to support larger node popula-
tions.
Easy to Deploy/Instant Mesh Network
Firetide HotPort mesh networks greatly simplify network deploy-
ment by eliminating network backhaul cabling and streamlining
the process of provisioning and managing wireless networks. Af-
ter basic configuration and startup, HotPort nodes automatically
find each other to form the wireless mesh. The network automati-
cally heals itself if a node goes down or if a path between nodes
is blocked. Minimal network management is required to deploy
the network. Network management is provided with an intuitive
graphical interface on a workstation that can be connected ei-
ther directly to the mesh or remotely via the Internet.
Mesh Management Using HotView Software
HotView™ mesh management software provides live monitoring,
as well as local and remote management of Firetide HotPort wire-
less mesh networks. The software features an intuitive graphical
user interface and provides complete access to all mesh and indi-
vidual node settings, including security, VLANs, traffic prioritiza-
tion, radio power controls, and Network Gateway Interconnects.
Live monitoring features include mesh and node statistics and
a graphical view that uses node icons to indicate active con-
nections. Users can also import graphics of floor plans or maps.
The icons for each node can be moved over the graphics to show
where they are physically located.
Security
The HotPort mesh network includes several layers of security, in-
cluding AES key and WEP encryption.
AES (Advanced Encryption Standard) encryption can be used
to protect data exchanged between any two nodes in a wireless
mesh. When AES encryption is enabled for a wireless mesh, all
payload data leaving the nodes in the mesh is encrypted using
128- or 256-bit keys. The data remains encrypted as it passes
through the intermediate nodes and is only decrypted at the end
node where it leaves the mesh network. This provides end-to-end
security for the customer data passing through the HotPort wire-
less mesh.
WEP (Wired Equivalent Policy) supports 40/64- and 104/128-bit
encryption to protect all traffic on the mesh, including routing
and management traffic. This can be used to protect traffic over
the wireless links.
For additional security, a proprietary mesh protocol prevents
non-HotPort devices from participating on the mesh. Secure
network access can also be provided for applications that do not
allow Wi-Fi client services by connecting computers to the mesh
directly using cables connected to the Ethernet ports on a Hot-
Port node.
Packet Filtering
HotPort nodes can filter packets based upon the MAC address of
the traffic. You can configure each Ethernet port to deny or per-
mit access for traffic coming from or to specific devices (identified
by the devices’ MAC addresses).
VLANs
The HotPort mesh network includes support for virtual local area
networks (VLANs) to enable traffic to be separated into smaller
groups and application-specific LANs. VLANs allow small groups of
users to operate within their own private space on the mesh, and
they can also improve mesh performance by directing traffic onto
specific VLAN routes. The HotPort mesh supports 802.1Q VLAN tag-
ging of packets entering and exiting the mesh.
You can configure each Ethernet port to operate as part of a
VLAN. A HotPort wireless mesh can support multiple VLANs. You
can assign ports to different VLANs. Only ports belonging to the
same VLAN can switch traffic among themselves. You can create
up to 16 logically separated VLAN networks within a single mesh.
The HotPort mesh also supports VLAN trunks.
Traffic Prioritization
The HotPort system provides three traffic prioritization levels
(Low, Medium, or High) to prioritize traffic on the mesh. This
helps ensure that certain types of traffic requiring high through-
put or continuous service, such as voice, take precedence over
other forms of traffic. Every port on every node on the mesh can
be set to any of these three priority levels.
Product Features
Below are descriptions of some of the HotPort wireless mesh network’s features.
Firetide Instant Mesh Networks 5
6 HotPort 3200 Series User Guide
Network Gateway Interconnects
The HotPort mesh network allows multiple mesh portals for ef-
ficient access to external network services, such as the Internet.
This capability enables high throughput and redundancy for ex-
ternal services and optimizes the transport of traffic though the
mesh. HotPort mesh nodes can also be assigned to specific portal
groups (called “Gateway Groups”) to further increase the effi-
ciency of each portal. You configure portals by defining Network
Gateway Interconnects (NGIs).
Each Gateway Group can support up to 16 NGIs and you can de-
fine up to 8 Gateway Groups. Each node on the mesh can have
only one Gateway Group interconnect. Gateway groups are not
required when connecting to different network domains or if only
one NGI is being used.
The NGI feature provides both load balancing and redundancy
when accessing various network services. This helps provide bet-
ter wireless mesh data throughput because it allows packets to
enter and exit the wireless mesh at the entry/exit point closest to
the packet’s destination, thereby conserving wireless bandwidth
and reducing the number of hops required to reach the desired
destination.
Radio Settings
HotPort wireless mesh nodes support a range of radio options
in the 2.4 GHz and 5 GHz bands, and the 4.9 GHz Public Safety
band for US use. The selected radio mode is applied to the entire
wireless mesh. You can use the HotView management software to
display and modify the radio transmit power level for each node.
Integrated Two-Port 10/100 Switch
You can use the HotPort 3200/3600 series’ two Ethernet ports
to connect any Ethernet-capable client device to the mesh. The
HotPort node can switch traffic between these devices even when
there is no mesh created. When multiple HotPort nodes form a
wireless mesh, traffic can be switched between any clients con-
nected to any HotPort node that is part of the mesh.
Speed and Duplex Settings
You can configure each Ethernet port for 10 or 100 Mbps speed
or for automatic speed negotiation. Network traffic between a
HotPort node and devices connected to its Ethernet ports trav-
els up to full wire rate (10 or 100 Mbps). Each port can also be
configured for full- or half-duplex operation. In addition, you can
enable and disable individual ports.
The Ethernet ports support auto MDIX, which allows you to use
either straight-through or crossover cables to connect the Hot-
Port node to other devices.
Transmit Power Control
You can display and modify the radio TX power level on a per node
basis utilizing the HotView™ management software. The maxi-
mum power (that is, 100%) is a factory-configured value that is
unique to each country of operation, each channel of operation,
and each antenna configuration, and has been determined to be
within an authorized limit. This value cannot be changed. Howev-
er, using the HotView software, a mesh administrator can set any
node to operate at a reduced percentage of this maximum power
(for example, 75%, 50%, or 25%; the default setting is 75%). The
administrator can restore the HotPort node to its approved maxi-
mum power by setting the power level back to 100%.
Note: Transmit power control adjustments affect the node radio,
so care must be exercised when making adjustments on an existing
network, as the reduced power level may cause the node to lose con-
nectivity with other mesh nodes.
Note: Adjusting the power incorrectly could have an adverse effect
on proper mesh operations.
If you are not sure what the power should be adjusted to, it is
best to leave it at its default configuration. If you need additional
technical assistance, please contact your Firetide dealer.
Example Networks/Applications
Below are some examples of how you can use HotPort wireless
mesh networks in your workplace.
• Provide Ethernet service over a wireless backbone to build-
ings where wired solutions via CAT5 cabling or fiber is im-
practical or too expensive
• Connect access points to networks from locations where it is
impractical to run cable to the access points
• Connect security cameras to monitor remote locations
Firetide Instant Mesh Networks 7
Managing the Mesh Network
HotView and HotView Pro mesh management software provides
a convenient, browser-based interface for monitoring all of the
HotPort nodes on your mesh network. The HotView software is a
Java-based application compatible with most Internet browsers
and platforms, including Windows® and Linux®.
HotView and HotView Pro are described in detail in the HotView
User Guide and HotView Pro User Guide. You should refer to these;
the following summary of initial installation is extremely brief.
To configure the mesh, connect to the mesh utilizing the default
configuration and then change the desired settings using Hot-
View. The software lets you change the settings (ESSID, chan-
nel, encryption, IP address, and so on) on all nodes, rather than
changing one at a time. This will save you time and ensure that
the entire mesh is configured the same way.
The HotView mesh management software provides an easy way
to monitor and manage the mesh and your HotPort nodes. Be-
cause wireless connections between HotPort nodes are invisible,
this software lets you “see” which units are within direct range
of each other. The HotView software also provides additional se-
curity and optional configuration features. Registered users can
download the HotView software and documentation from the
Firetide web site: www.firetide.com/support.
1. Be sure all of your HotPort nodes are installed and pow-
ered.
2. Connect your workstation’s network adapter directly to any
one of the HotPort nodes using an Ethernet cable.
3. Turn on your workstation and configure your TCP/IP settings
to:
1. IP address: 192.168.224.10
2. Subnet mask: 255.255.255.0
3. Gateway is not used
Refer to your operating system documentation to configure the
static address defined in step 3.
Note: See the HotPort 3200 / 3600 Hardware Installation Guide for instructions on installing your HotPort outdoor nodes.
Getting Started with HotView Mesh Management Software
You are now ready to check your mesh configuration using the
HotView mesh management software. For complete informa-
tion on HotView mesh management features and more detailed
instructions on its operation, install the software from the CD
provided in the HotPort package or download the latest HotView
User Guide, available at www.firetide.com/support.
The steps below describe how to launch the HotView software un-
der Windows. Your operating system may have a different proce-
dure for launching applications. If necessary, refer to your oper-
ating system’s documentation for instructions on how to launch
applications.
1. Install the HotView mesh management software as described
in the HotView User Guide.
2. From the Windows Desktop, click on the Start button.
3. Click on All Programs and select HotView. The Login screen
will appear.
4. Enter the following information to log into the mesh network:
• Mesh IP address: 192.168.224.150
• Username: admin
• Password: firetide
5. Click on Login.
6. Wait for your computer to connect to the mesh. This may
take a few seconds to several minutes, depending on how
many nodes are in the mesh. You should see a screen with a
list of all of the HotPort units on the mesh.
8 HotPort 3200 Series User Guide
Restoring Default Settings
You can restore your HotPort node to its factory default settings using the provided HotPort 3203 reset application. This application is
provided on the CD-ROM disc included in the HotPort package.
Note: To reset a HotPort to its factory defaults, you must run the reset application within 3 minutes after the HotPort boots up.
1. Install the reset application on a workstation. If running Windows, install the Windows application (3200factoryreset.exe);
if running Linux, install the Linux version of the application (3200factoryreset.bin).
2. Connect the workstation’s network adapter directly to an available Ethernet port on the HotPort using an Ethernet cable. Make
sure the HotPort is powered.
3. Start up and run the factory reset application.
HotPort Factory Default Settings
AES encryption: Disabled
WEP encryption: Disabled
Mesh IP address: 192.168.224.150
Ethernet ports: All ports enabled
HotView username: admin
HotView password: firetide
Radio Power = 75% of approved maximum power
ESSID = HOTPORT_MESH
Default radio channel depends on model; refer to the table on page 2.
After a factory reset, you will need to specify the country code for Model 3203 HotPorts. All other mdoels are US-only. Refer to the
HotView User Guide for information on using the HotView software to configure your HotPort nodes.
Firetide Instant Mesh Networks 9
Appendix A
Contacting Firetide
As a Firetide customer, you are entitled to receive free support ser-
vices on our web site and from your authorized Firetide dealer.
Register with Us Now to Access our Support Web Site
Registering as a customer on our web site entitles you to free
information and materials to help you get the most from your
Firetide mesh network. Visit www.firetide.com/support for infor-
mation on becoming a registered customer and for access to our
support materials.
Dealer Provided Technical Support and Warranty Services
If you need additional technical assistance that is not available
on our web site, please contact your Firetide dealer directly. All
authorized Firetide dealers are trained and authorized to provide
technical support and warranty services for our products and have
qualified technical staff available to help you build and maintain
your Firetide mesh network.
Product Returns
Please contact your Firetide dealer for instructions on returning
defective or damaged products for repair or replacement. Do not
return products to Firetide, Inc. Please keep all original packaging
materials in the event they are needed to return the product for
servicing.
Sales Assistance
If you need additional HotPort wireless mesh nodes or accesso-
ries, please contact your Firetide dealer directly. If you do not
know your dealer’s name, simply email sales@firetide.com and we
will send you the dealer information you need. To help us provide
the best service possible, be sure to include your phone number,
address, and the serial numbers of the HotPort nodes at your loca-
tion.
10 HotPort 3200 Series User Guide
Appendix B
Specifications
Wireless Interface
These tables describes the technical limits of the nodes. Various
country restriction may limit available choices. Channels avail-
able for use subject to country-specific regulatory approvals.
• Dynamic Frequency Selection (DFS)
• Transmit Power Control (TPC)
Model Use Bands
3203 Worldwide 2.4, 5 GHz
3200/PS US Public Safety 2.4, 4.9, 5 GHz
3600-2400 US only 2.4 GHz
3600-5000 US only 5 GHz
Model Bands (GHz) Max TX Power Sensitivity, dBm
3203 2.400-2.497 DSSS
2.400-2.497 OFDM
4.900-5.000 (J)
5.150-5.250
5.250-5.350
5.725-5.850
100 mW
100 mW
100 mW
50 mW
100 mW
100 mW
1 Mbps: -96; 11 Mbps: -89
6 Mbps: -93; 54 Mbps: -75
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
3200/PS 2.400-2.484 DSSS
2.400-2.484 OFDM
4.9 (US PS)
5.150-5.250
5.250-5.350
5.725-5.850
100 mW
100 mW
100 mW
50 mW
100 mW
100 mW
1 Mbps: -96; 11 Mbps: -89
6 Mbps: -93; 54 Mbps: -75
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
3600-2400 2.400-2.484 DSSS
2.400-2.484 OFDM 400 mW 1 Mbps: -96; 11 Mbps: -90
6 Mbps: -93; 54 Mbps: -74
3600-5000 5.150-5.250
5.250-5.350
5.725-5.850
50 mW
250 mW
400 mW
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
6 Mbps: -92; 54 Mbps: -72
Mesh Protocol
• Firetide AutoMesh Protocol
Encryption
• 40 bit, 104 bit WEP keys
• 128 bit, 256 bit AES keys
Antennas
• Two detachable 5 dBi omni directional, vertical polarization, dual band
antennas, RP-TNC (included for network staging only)
• Single detachable, high gain, spectrumspecific, omni directional and
directional antennas available (order separately). See Firetide Antenna
Guide.
Network Ports
• Dual 10/100 Mbps Ethernet ports with weatherproof connectors
• IEEE 802.3, 802.3u compliant
• CSMA/CD 10/100 autosense
• Power over Ethernet 802.3af
Enclosure
• Cast aluminum NEMA-4X/IP66 enclosure
• Two antenna connectors (TNC reverse polarity)
• One weatherproof power connector
• Two weatherproof Ethernet connectors
• System indicator LEDs (power, mesh, fault)
• Physical security via lockable mounting bracket
• Weight: 4.85 lbs (2.2 Kg) with sun shield
• Dimensions: 9.84” x 7.80” x 2.69” (25 cm x 19.8 cm x 6.82 cm)
Power
• Input voltage: 16 VDC @ up to 2.2 A
• External power supply: 100-240 VAC, 50/60 Hz
• Power consumption:
• Up to 14 W with no PoE load
• Up to 35 W with PoE load
• Port 1: IEEE 802.3af compliant PoE (PD; accepts power)
• Port 2: IEEE 802.3af compliant PoE (PSE; delivers power)
Note: you cannot pass PoE through the HotPort to a downstream
device.
Regulatory Agency Certifications
Contact your Firetide dealer for product availability and certifica-
tions for your country.
Environmental Specifi cations
• Operating temperature: -20º C to +55ºC
• Storage temperature: -40º C to +80º C
• Humidity (non-condensing): 5% to 95%
• Storage humidity (non-condensing): 5% to 95%
Mesh Management Software
• HotView mesh management software (bundled)
• HotView Pro™ mesh management software (optional)
Warranty
• One year limited warranty (see warranty card for details)
Included Accessories
• Lockable bracket for pole and wall mounting
• External power transformer (indoor rated) with 10m DC power cable
• Removable sun shield
• One weatherized Ethernet transition cable with watertight RJ-45
coupling
• Staging antennas, 1 pair
Optional Accessories
• Weatherized Ethernet transition cable with watertight RJ-45 coupling
• Weatherized outdoor power supply kit
• Luminaire photcell socket power tap for use with weatherized power
supply unit)
Firetide Instant Mesh Networks 11
Appendix C
Countries of Operation
USA - All Models
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for 4.9 GHz operation by licensed Public Safety agencies, per FCC regula-
tions.
• Approved for operation on the 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-
5.825 GHz bands in OFDM mode.
Canada - HotPort 3203 only
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for operation on the 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-
5.825 GHz bands in OFDM mode.
Japan - HotPort 3203 only
• Approved for operation in the 2.400-2.497 GHz band in DSSS and OFDM modes.
• Approved for operation in the 5.150-5.250 GHz band in OFDM mode.
Korea - HotPort 3203 only
• Approved for operation in the 2.400-2.483 GHz band in DSSS and OFDM modes.
• Approved for operation in the 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-
5.825 GHz bands in OFDM mode.
New Zealand - HotPort 3203 only
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-5.825
GHz bands in OFDM mode.
Australia - HotPort 3203 only
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-5.850
GHz bands in OFDM mode.
Singapore - HotPort 3203 only
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-5.850
GHz bands in OFDM mode.
China - HotPort 3203 only
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.725-5.850 GHz band in OFDM mode.
Hong Kong - HotPort 3203 only
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-5.850
GHz bands in OFDM mode.
India - HotPort 3203 only
• Approved for operation in the 2.400-2.484 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.725-5.850
GHz bands in OFDM mode.
UK - HotPort 3203 only
• Approved for operation in the 2.400-2.4835 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.400-5.700
GHz bands in OFDM mode.
France - HotPort 3203 only
• Approved for operation in the 2.400-2.4835 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz and 5.250-5.350 GHz bands in OFDM
mode.
Germany - HotPort 3203 only
• Approved for operation in the 2.400-2.4835 GHz band in DSSS and OFDM modes.
• Approved for operation in 5.150-5.250 GHz, 5.250-5.350 GHz, and 5.400-5.700
GHz bands in OFDM mode.
12 HotPort 3200 Series User Guide
Appendix D
Regulatory Notices
FCC Class B Notice
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, includ-
ing interference that may cause undesired operation.
FCC Part 15 Note
This equipment has been tested and found to comply with
the limits for a Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reason-
able protection against harmful interference in a residential
installation. This equipment generates, uses and can radi-
ate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful in-
terference to radio communications. However, there is no
guarantee that interference will not occur in a particular in-
stallation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the follow-
ing measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and re-
ceiver.
• Connect the equipment into an outlet on a circuit dif-
ferent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/television
technician for help.
FCC Part 90 Note
This equipment has been tested pursuant to FCC Part 90,
DSRC-C mask certification, and is approved for use in the US
on Public Safety bands by licensed Public Safety agencies.
Modifications
Any modifications made to this device that are not approved
by Firetide, Inc. may void the authority granted to the user
by the FCC to operate this equipment.
FCC Radiation Exposure Statement
The antenna used for this transmitter must be installed to pro-
vide a separation distance of at least 45 cm from all persons and
must not be co-located or operating in conjunction with any
other antenna or transmitter. OEM Integrators, end-users and in-
stallers must be provided with antenna installation instructions
and transmitter operating conditions for satisfying RF exposure
compliance.
Public Safety Band
Pursuant to Part 90.1215, use of antennas with gain greater than
9 dBi and up to 26 dBi in the 4.940 – 4.990 GHz Public Safety band
is permissible without reduction of TX output power. The antenna
shall have a directional gain pattern in order to meet the require-
ment of point to point and point to multi-point operation.
3600-5000 Antenna Notice
FCC rules limit the level of TX power for the 5 GHz band depend-
ing on the frequency of operation. The Hotport product has been
tested and designed to comply with these rules. As such, the cor-
rect antenna gain must be used on each product. The end user
must use the approved antenna models v. band as specified be-
low:
5.26 – 5.32 GHz C037-510585 / 5.0 dBi Firetide
HG5808U / 8 dBi Hyperlink
Important:
Antennas with gain > 8 dBi may not be used in
the 5.26 – 5.32 GHz band
Use of antennas with > 8 dBi gain will result in the effective
isotropic radiated power (EIRP) limit to be exceeded. Doing
this is a direct violation of FCC rules and is not permitted.
In the 5.745 to 5.805 GHz band, these antennas are approved:
C037-510585 / 5.0 dBi Firetide
HG5808U / 8 dBi Hyperlink
R380.700.205 / 10 dBi Radiall
1GP-51812 / 10 dBi Firetide
WISP4959018MBV / 16dBi Maxrad (directional)
MA0528-19AN / 19 dBi RFS (directional)
The Firetide-approved 16 and 19 dBi directional antennas may be
used in the 5.745 – 5.805 GHz band only if the Hotport product
is configured as a point to point link. As with any radio product,
the installer should always position and select an antenna which
minimizes potential interference to surrounding users.

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