Firetide 4600-1 Hot Point 4600 (outdoor unit) User Manual

Firetide Inc. Hot Point 4600 (outdoor unit) Users Manual

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Wireless Access Point User Guide

HotPoint 4500 Indoor Access Point HotPoint 4600 Outdoor Access Point

ii Wireless Access Point User Guide

This symbol is intended to alert the user to the presences of

non-insulated dangerous voltage that may be of sufﬁcient

magnitude to constitute a risk of lethal electric shock to per-

sons.

This symbol is intended to alert the user to the presence of im-

portant operating, maintainance, and servicing instructions.

Failing to comply with this instruction may result in electrical

shock.

This symbol is intended to alert the user to the presence of im-

portant operating, maintainance, and servicing instructions.

Failing to comply with this instruction may result in a hazard.

Do not open the cover

Dangerous voltages inside.

No serviceable parts inside.

Refer to qualiﬁed service personnel.

Unit must be disconnected from power prior to servicing.

Unit has tamper-evident labeling that indicates when the cover has been

removed.

•

Safety Instructions

The HotPoint node must be installed by a qualiﬁed professional. Failure to install this equipment properly may result in equipment dam-

age, personal injury, or death.

Explanation of Graphic Symbols Caution! Risk of electric shock!

POWER LINES CAN BE LETHAL

Do not install the HotPort outdoor mesh node where possible contact with

power lines can be made. Antennas, poles, towers, guy wires, or cables may

lean or fall and contact these lines. People may be injured or killed if they

are touching or holding any part of equipment when it contacts electric

lines. Make sure there is NO possibility that equipment or personnel can

come in contact directly or indirectly with power lines.

ASSUME ALL OVERHEAD LINES ARE POWER LINES

The horizontal distance from a tower, pole or antenna to the nearest power

line should be at least twice the total length of the pole/antenna combina-

tion. This will ensure that the pole will not contact power if it falls either

during or after installation.

SURVEYING THE SITE

Look over the entire site before beginning any installation and anticipate

possible hazards. Never assume anything without checking it out for your-

self! Don’t take shortcuts!

HotPoint Wireless Access Point iii

TO AVOID FALLING, USE SAFE PROCEDURES WHEN WORKING AT

HEIGHTS ABOVE GROUND

Select equipment locations that will allow safe and simple installation.

Don’t work alone. A friend or co-worker can save your life if an accident

happens.

Don’t attempt repair work when you are tired. Not only will you be more

careless, but your primary diagnostic tool - deductive reasoning - will not

be operating at full capacity.

Use approved non-conducting ladders, shoes, and other safety equip-

ment. Make sure all equipment is in good repair.

If a tower or pole begins falling, don’t attempt to catch it. Stand back and

let it fall.

If anything such as a wire or pole does come in contact with a power line,

DON’T TOUCH IT OR ATTEMPT TO MOVE IT. Instead, save your life by calling

the power company.

Don’t attempt to erect antennas or towers on windy days.

MAKE SURE ALL TOWERS AND POLES ARE SECURELY GROUNDED, AND ELEC-

TRICAL CABLES CONNECTED TO ANTENNAS HAVE LIGHTNING ARRESTORS.

This will help prevent ﬁre damage or human injury in case of lightning,

static build-up, or short circuit within equipment connected to the an-

tenna. The HotPort outdoor node has built-in lightning protection. Be

sure that any other equipment connected to the HotPort node also has

the same level of protection.

The base of the antenna pole or tower must be connected directly to the

building protective ground or to one or more approved grounding rods,

using 10 AWG ground wire and corrosion-resistant connectors.

Refer to the National Electrical Code for grounding details.

•

IF AN ACCIDENT SHOULD OCCUR WITH THE POWER LINES

DON’T TOUCH THAT PERSON, OR YOU MAY BE ELECTROCUTED.

Use a non-conductive dry board, stick, or rope to push or drag them so

they no longer are in contact with electrical power.

Once they are no longer contacting electrical power, administer CPR if you

are certiﬁed.

Immediately have someone call for medical help.

•

iv Wireless Access Point User Guide

Firetide Limited End User Product Warranty

Pursuant to all provisions described herein, Firetide products are warranted

for one (1) year from the date of purchase against defects in the build materi-

als and workmanship. Firetide also warrants that the Software will materially

conform to the documentation supplied by Firetide with the Software. In the

event that the Software fails to materially conform to the documentation and

an authorized Firetide reseller is notiﬁed in writing of such failure within the

warranty period, Firetide or its reseller shall use commercially reasonable ef-

forts to promptly correct the nonconformity. Firetide does not warrant that

the use of the Software will be uninterrupted or error free. Firetide does not

warrant that the Products will meet any requirements or speciﬁcations of any

End User Customer. This warranty applies to the entire Firetide product, in-

cluding antennas and the AC power adapter.

The above warranties are void if the alleged defect cannot be veriﬁed by

Firetide or if, as determined by Firetide, the product failure was due to tam-

pering, abuse, misuse, accident, shipping, handling, or storage; or if the

product has been installed, used, or maintained in a manner not described in

the product user manual; or if the product has been altered in any way; or if

product serialization has been altered. Any attempt to disassemble or repair

the product by anyone other than Firetide immediately voids this warranty.

This warranty applies only to the original End User purchaser of the product

and may not be transferred to any other individual or entity.

THE FOREGOING ARE THE EXCLUSIVE WARRANTIES APPLICABLE TO THE PRODUCT

INCLUDING THE SOFTWARE, AND THE EXCLUSIVE REMEDY FOR DEFECTS IN THE

PRODUCT. FIRETIDE DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS,

IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED

WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A

PARTICULAR PURPOSE. SOME LAWS DO NOT ALLOW THE EXCLUSION OF IMPLIED

WARRANTIES SO TO THAT EXTENT THIS LIMITATION MAY NOT APPLY TO YOU.

In no event will Firetide be liable for any special, incidental, consequential,

punitive or indirect damages whatsoever (including, without limitation, dam-

ages for loss of proﬁts, business interruption, loss of information, or other

pecuniary loss) arising out of the use or inability to use the product or the

performance, interruption or failure of the product, irrespective of the cause

of action, even if Firetide has been advised of the possibility of such damages.

Firetide’s cumulative liability for all claims arising out of or in connection

with this warranty will not exceed the amount paid by the original End User

purchaser to purchase the product. The amounts payable for the product are

based in part on these limitations and these limitations shall apply notwith-

standing the failure of essential purpose of any remedy. Some jurisdictions do

not allow the exclusion or limitation of incidental or consequential damages,

so to that extent the above limitations or exclusions may not apply to you.

By using the product the original End User purchaser agrees to and is bound

by these terms and conditions.

In the event that a product fails to meet this warranty and Firetide’s autho-

rized reseller is notiﬁed in writing of such failure within the warranty period,

Firetide shall, at its own discretion, either repair the product or replace it with

the same or a functionally-equivalent product free of charge. Replacement

products may contain refurbished materials in whole or in part. Firetide will

honor this warranty provided the product is returned through an authorized

Firetide reseller or dealer with shipping charges prepaid, along with a proof of

purchase describing the original purchase date and product serial numbers

if applicable. The authorized reseller must acquire a Return Materials Autho-

rization (RMA) number from Firetide prior to returning any product. Firetide

does not accept shipments of defective products without shipping charges

prepaid.

HotPoint Wireless Access Point v

Indoor Manual Contents

Introduction.................................................................................................................................................................................................................1

Firetide HotPoint Wireless Access Point Family .............................................................................................................................................................1

HotPoint Access Point Features .................................................................................................................................................................................2

HotPoint + HotPort Network Applications ................................................................................................................................................................... 2

HotPoint + HotPort Features ....................................................................................................................................................................................3

Indoor Unit - Unpacking and Installation ...........................................................................................................................................................................5

Outdoor Unit - Unpacking and Installation .........................................................................................................................................................................6

Understanding APs, AP Groups, VAPs, & VAP Groups ......................................................................................................................................................8

Software Installation ........................................................................................................................................................................................... 10

Basic Setup Sequence ........................................................................................................................................................................................... 10

Software Conﬁguration ......................................................................................................................................................................................... 11

AP Node Commands .............................................................................................................................................................................................. 12

AP Group Commands ............................................................................................................................................................................................. 13

Physical AP Radio Settings ..................................................................................................................................................................................... 14

VAP Group Conﬁguration ....................................................................................................................................................................................... 15

VAP Settings ....................................................................................................................................................................................................... 16

VAP Group Settings .............................................................................................................................................................................................. 17

Advanced Features ............................................................................................................................................................................................... 21

Country Code Assignment ...................................................................................................................................................................................... 21

Appendix A - HotPoint Features and Speciﬁcations ............................................................................................................................................................. 22

Appendix D—Regulatory Notices..................................................................................................................................................................................... 24

USA .................................................................................................................................................................................................................. 24

Canadian Compliance Statement ............................................................................................................................................................................. 25

vi Wireless Access Point User Guide

HotPoint Wireless Access Point 1

Introduction

Firetide HotPoint Wireless Access Point Family

Firetide’s HotPoint family of wireless access points are the newest addi-

tion to the company’s HotPort line of high performance wireless mesh net-

working products. The HotPoint access points provide an enterprise-class

wireless access solution and can be used as full-function standalone ac-

cess points, or as part of an integrated, triple-play wireless mesh network.

Available in indoor and outdoor models, they include a high power, multi-

spectrum extended range radio, multiple antenna options, robust security

features, and multiple ESSID support.

The Firetide™ HotPoint™ Wireless Access Points (AP) are companion units

to the Firetide HotPort™ High-Performance Mesh Network. Each AP allows

802.11b and 802.11g wireless clients to connect to the Firetide Wireless

Mesh network. Such clients include laptops, wireless security cameras,

VoIP phones, and portable terminal and POS devices.

The Firetide mesh network itself provides a high-capacity, self-healing

wireless mesh for indoor and outdoor networks. The HotPort system allows

standard Ethernet devices to operate on the wireless backbone, creating

secure and reliable wireless networks for video surveillance, voice, and

data. HotPoint APs and HotPort nodes can be managed together as a sys-

tem with Firetide’s HotView mesh management software.

HotPoint 4500 indoor APs are plenum-rated and can be mounted securely

to a wall, ceiling, or countertop using an optional mounting bracket. Each

HotPoint indoor node includes antennas.

HotPoint 4600 Outdoor APs feaure NEMA4X/IP66-rated aluminum enclo-

sures, and can be powered over Ethernet.

Firetide’s modular access point design offers several beneﬁts. Among them

are:

A HotPoint access point can be mounted to a Firetide mesh node to pro-

vide enterprise class Wi-Fi access to any indoor or outdoor location, with-

out the need for backhaul cabling.

A HotPoint access point can connect directly to a conventional wired in-

frastructure. This eliminates the need to install a Firetide mesh node in

locations where wired connectivity is readily available, while preserving

the uniﬁed management capabilities for all access points.

Because the access points and mesh nodes are kept in separate enclo-

sures, they can be independently positioned for optimum RF connectiv-

ity. For example, in a multi-building mesh network, mesh nodes should be

placed in areas that enable the best connectivity between buildings, while

the APs can be mounted for best interior coverage.

A HotPoint access point can share a Firetide mesh node with other devices

for true triple-play networking at any mesh node location. This can in-

clude a second HotPoint access point operating on a different channel, a

video camera, a VoIP device, or even a third party access point.

All HotPoint access points, as well as all Firetide mesh nodes, can be man-

aged across the network from a central location regardless of whether the

access points are connected to wireless mesh nodes, to a wired infrastruc-

ture, or both. This integrated approach also allows network broadcasts to

all access clients anywhere on the network.

•

2 Wireless Access Point User Guide

Management & Conﬁguration features include:

SNMP v2/3

FTP ﬁrmware upgrade

Virtual AP Grouping- uniform SLAs

Physical AP Grouping – uniform parameters

Per-user and per-VAP data rate limiting

Per-user based accounting

HotPoint + HotPort Network Applications

Wi-Fi Networks

Together, HotPoints and HotPorts allow you to quickly deploy Wi-Fi service

anywhere. The Firetide mesh provides more ﬂexibility for Wi-Fi deployment

than other mesh solutions because it can support existing third-party APs

as well as Firetide HotPoint APs. Each HotPort can support up to four APs,

so high-density Wi-Fi can be deployed at a lower cost than using mesh

nodes that are limited to a single access point.

Voice over IP

The HotPort mesh network enables clear VoIP trafﬁc over the wireless back-

bone. Both wired and wireless VoIP phones support Class-of-Service priori-

tization which enables you to assign high priority to voice trafﬁc to ensure

the best quality voice transmission.

Video

The high capacity and sustained throughput of the HotPort network makes

it ideal for IP video networks and video surveillance applications, espe-

cially those requiring multiple cameras or faster frame rates. Wi-Fi cameras

are not needed because any camera with an Ethernet interface can connect

directly to a HotPort mesh node. HotPort outdoor mesh nodes also sup-

port Power over Ethernet, allowing the use of a single power connection to

power both the node and the camera.

•

HotPoint Access Point Features

Wireless features include:

Frequency ranges 2.400—2.484 GHz

Transmit up to 400 mW with 802.11h Automatic XMIT Power Control

Manual Transmit Power Control with 802.11d Auto Channel Select

Network features include:

Up to 16 independent VLANs

Up to 16 ESSIDs per HotPoint

Up to 64 clients per HotPoint

WDS

DHCP client and server, separate DHCP range per SSID

NAT

802.1p (Quality of Service)

802.11e (WMM) (Quality of Service)

Inter Access Point Protocol (IAPP) enabled per 802.11f

Fast handoff enabled per draft of 802.11r

Intercell blocking – blocks communication between APs

Intracell blocking – blocks communication between BSSIDs

Security and Encryption features include:

802.11i with 40 bit or 104 bit WEP keys; 128 bit or 256 bit AES keys, TKIP

802.1x authentication

WPA2

VPN tunneling and ﬁltering

ESSID suppression

Firewall

MAC access control

Rogue AP detection

•

HotPoint Wireless Access Point 3

Data

The HotPort mesh network also provides direct connectivity for computers

and servers via a cable to the Ethernet ports on each node.

Point-of-Sale

HotPoint APs and the HotPort network make it easy to deploy Point-of-Sale

terminal support at trade shows, fairs, and other temporary locations, as

well as to support handheld wireless devices in inventory, tracking, and

other logistics applications.

Printing

With the HotPort mesh network network printers become wireless printers,

without additional setup, drivers, or software, simply by connecting to one

of the Ethernet ports on a HotPort mesh node. This wireless capability al-

lows network printers to operate anywhere, including mobile carts and in

temporary settings.

HotPoint + HotPort Features

Security

HotPort mesh networks feature multiple layers of security, including 40

and 104 bit WEP key and 128 and 256 AES key encryption. The mesh also

provides packet ﬁltering, based on MAC addresses, to limit access to the

mesh. For additional security, a proprietary mesh protocol prevents non-

HotPort devices from participating on the mesh.

VLANs

The HotPort mesh network includes support for virtual local area networks

(VLANs) to enable trafﬁc to be separated into smaller groups and appli-

cation-speciﬁc LANs. The HotPort mesh supports 802.1q VLAN tagging of

packets entering and exiting the mesh. You can assign Ethernet ports to

different VLANs; only ports belonging to the same VLAN can switch trafﬁc

among themselves. You can deﬁne up to 4093 VLAN IDs and create up to

16 multiple, logically separated VLANs within a single mesh. The HotPort

mesh also supports VLAN trunks.

Trafﬁc Prioritization (class of service)

The HotPort system provides trafﬁc prioritization levels to prioritize traf-

ﬁc on the mesh. This helps ensure that certain types of trafﬁc requiring

high throughput or continuous service, such as voice, take precedence over

other forms of trafﬁc.

Intuitive Network Mesh Management with HotView™ Software

HotView™ mesh management software provides live monitoring and man-

agement of Firetide HotPort wireless mesh networks, including HotPoint

AP nodes. The software features a graphical user interface and provides

access to all mesh and node settings, including security, VLAN, class of ser-

vice, radio power controls, and network gateway interconnects. Live moni-

toring features include mesh and node statistics.

HotView Pro extend the management features of HotView across multiple

meshes. Thus, an enterprise can manage all of its HotPort meshes world-

wide from anywhere.

HotView and HotView Pro operate on virtually any workstation or server

that is connected to the mesh, either directly or remotely via WAN connec-

tion or the Internet.

Radio Settings

HotPort wireless mesh supports 2.4 GHz OFDM and DSSS radio modes, as

well as 5 GHz OFDM. When combined with 802.11b/g APs, the backbone can

be run at 5 GHz, thus avoiding interference.

4 Wireless Access Point User Guide

Table 1. Summary of Firetide Mesh Router Models

Model & SKU Use Band RF Output Power TCP Data Rate Default Channel

3101 Indoor 2.4, 5 GHz standard 10 Mbps 2.462 GHz DSSS, Ch 11

3103 Indoor 2.4, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11

3100/PS Indoor, Public Safety 2.4, 4.9, 5 GHz standard 25 Mbps 4.962 GHz DSSS, Ch 5

3500-2401 Indoor 2.4 GHz high 10 Mbps 2.462 GHz DSSS, Ch 11

3500-5001 Indoor 5 GHz high 10 Mbps 5.805 GHz OFDM, Ch 161

3500-2403 Indoor 2.4 GHz high 25 Mbps 2.462 GHz DSSS, Ch 11

3500-5003 Indoor 5 GHz high 25 Mbps 5.805 GHz OFDM, Ch 161

3203 Outdoor 2.4, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11

3200PS Outdoor, Public Safety 2.4, 4.9, 5 GHz standard 25 Mbps 2.462 GHz DSSS, Ch 11

3600-2400 Outdoor 2.4 GHz high 25 Mbps 2.462 GHz DSSS, Ch 11

3600-5000 Outdoor 5 GHz high 25 Mbps 5.805 GHz OFDM, Ch 161

HotPort 3100 and 3500 Series Mesh Routers

HotPort 3100 series mesh nodes provide fast and easy indoor network de-

ployment. They connect wirelessly to other indoor and outdoor HotPort

nodes to form a mesh network. Ethernet packets are automatically switched

across the mesh, in a manner analogous to an Ethernet switch, using Auto-

Mesh™, a proprietary protocol developed by Firetide. AutoMesh has been

optimized for efﬁciency in wireless mesh environments. HotPort nodes are

plenum-rated and feature a built-in four-port 10/100 Ethernet switch for

connecting networking devices a fully wireless mesh backbone. Models are

available for operation at 2.4 GHz for high capacity and maximum range or

at 5 GHz for high capacity and minimal interference from 2.4 GHz devices.

The HotPort 3100/PS supports the public safety band, used in the US.

The HotPort 3500 Series feature band-speciﬁc high-power radios, but are

otherwise identical to the 3100 Series Models.

Outdoor Nodes

In addition to the indoor models, Firetide offers a range of HotPorts for

outdoor use. These are similar to the 3100 and 3500 Series units, but are

packaged in NEMA-4 enclosures suitable for outdoor use.

The full model range is shown in this table: (Data rates are typical for a

single hop operation.)

HotPoint Wireless Access Point 5

Indoor Unit - Unpacking and Installation

Unpacking and setup are straightforward. The HotPoint 4500 requires AC

power, but can be mounted almost anywhere indoors. Brackets are avail-

able to facilitate wall or ceiling mounting. You will need a cat-5 cable to

connect the AP to its companion Firetide mesh node. This cable can be any

length permissible for 10/100 Mbps Ethernet.

Your AP includes a power supply and three different AC line cords, as shown

in Figure 1. Use the one appropriate for your region.

Figure 1. Indoor AP Power Supply

Auxiliary Bracket Main Mounting

Bracket

HotPoint AP

Figure 2. Optional Mounting Brackets

Wall/Ceiling Mounting Bracket

(optional) with Auxiliary bracket for

cube-wall applications.

Bracket Lock Mechanism Detail

Figure 3. Firetide HotPoint 4500 Series - Front View

Figure 4. Firetide HotPoint 4500 Series - Rear View

Mount your HotPoint in a location that will give the best wireless coverage

of AP clients. The access point does NOT have to be close to its companion

HotPort node; in fact, it is better to mount each unit in a location that is

optimum for the RF needs of that unit.

After the units are installed, connect the access point to its companion

HotPort node with a cat-5 cable. Then apply power to the access point.

6 Wireless Access Point User Guide

Outdoor Unit - Unpacking and Installation

Unpacking and setup are straightforward. Included with your HotPoint

4600 are:

Mounting bracket and hardware

2.4 GHz omnidirectional antennas (2)

Weatherproof Ethernet cable, 10-pin to 10-pin, PoE-compatible. This ca-

ble will power your HotPoint when connected to port 2 of a Firetide 3200

Series or 3600 Series outdoor node.

You may wish to conﬁgure your HotPoint 4600 before installation. Refer to

the software section of this manual for details on initial setup.

Note: a Firetide outdoormesh node can support up to two access points,

but it can only power 1 unit via PoE. In addition, there are constraints on

overall bandwidth and on VLAN support. In most cases, you will want to use

only one HotPoint per HotPort.

Pole Installation

Installation on any pole up to 2 inches is easy. Begin by mounting the sup-

plied U-bolts, and ‘claw’ pieces to the pole, using two nuts, as shown in

Figure 5. Make the nuts just ﬁnger-tight.

Depending on the pole diameter, you may need additional nuts, as shown

on the lower clamp of Figure 5. The purpose of the extra spacer nuts is to

prevent the U-bolt legs from protruding too far out beyond the mounting

plate. This will interfere with the AP. If required, place two more spacer nuts

on the U-bolts.

•

Figure 5. Pole Clamps

HotPoint Wireless Access Point 7

Next, attach the plate, using two more nuts, as shown in Figure 6. Adjust

the spacer nuts to insure that the U-bolts do not protrude out of the fold in

the plate. The exact adjustment will depend on pole diameter.

Figure 6. Mounting Plate

When the plate is mounted and aligned, tighten all the nuts with a 7/16-

inch wrench. Then slide the HotPoint onto and downward slightly, so that

its tabs on its backing plate (Figure 7) engage the mounting plate, as shown

in Figure 8. Tighten the four knurled nuts on the sides.

The supplied antennas can be used for initial deployment, but should be

replaced after initial testing with outdoor-rated units of suitable gain and

pattern.

Figure 7. AP Bracket Mounting Tabs

Figure 8. AP Mount - Finished

8 Wireless Access Point User Guide

Understanding APs, AP Groups, VAPs, & VAP Groups

Before you begin installation, you should understand how Firetide’s Hot-

View Network Management System views HotPoint Access Points.

An AP is a physical box - a computer and a radio - which can implement up

to 16 “virtual” access points. Virtual access points are the things that wire-

less clients actually see and connect to.

Each HotPoint node offers a range of network as well as radio conﬁgura-

tion options. The commands which control these features and options are

grouped logically. This makes it easy to manage large collections of physi-

cal nodes and virtual APs, once you understand the concepts.

Access Points (AP) - certain parameters, such as radio settings, are speciﬁc

to the hardware on each particular physical node.

Virtual Access Points (VAP) - HotPoint nodes support Virtual Access Points.

In general, each physical HotPoint can support up to 16 VAPs. (A HotPoint

which is the server node of a WDS cluster can only belong to one VAP.)

VAP Groups - VAPs are grouped together for management purposes. You

will create at least one VAP group, with SSID, encryption, and other param-

eters. This is the ‘access point’ that will appear to wireless clients.

Access Point Groups - In some cases, you may want to grant management

access to some nodes to one person or persons, and other nodes to other

persons. This can be done using Access Point Groups. Each HotPoint may be

assigned to an Access Point Group, or AP group. You can specify different

user names and passwords for each group.

All HotPoint commands are grouped according to whether they affect set-

tings on a physical node, a VAP Group, an AP Group, or an individual VAP.

Name

IP Address

Firewall

VPN

Name

IP Address

Firewall

VPN

Name

IP Address

Firewall

VPN

VAP Groups

VAP Group A VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

SSID

Encryption

MAC Address Access

AP Group

Password

AP APAP

VAP VAPVAP

Name

IP Address

Firewall

VPN

VAP Groups

VAP Group A VAP IP Address

DHCP / DNS

NAT

SSID

Encryption

MAC Address Access

AP Group

Password

VAP

Figure 9 shows how the various domains relate to each other.

Figure 9. Matrix of Physical and Logical APs - Simple

Figures 10 and 11 show more complex arrangements of multiple APs and

multiple Virtual APs.

Figure 10. Three-AP Network

HotPoint Wireless Access Point 9

Name

IP Address

Firewall

VPN

Name

IP Address

Firewall

VPN

Name

IP Address

Firewall

VPN

VAP Groups

VAP Group A

VAP Group B

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

SSID

Encryption

MAC Address Access

SSID

Encryption

MAC Address Access

VAP Group C VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

SSID

Encryption

MAC Address Access

AP Group

Password

AP APAP

VAP Group D VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

VAP IP Address

DHCP / DNS

NAT

SSID

Encryption

MAC Address Access

VAP VAPVAP

Figure 11 shows a three-AP, three-VAP conﬁguration. You can have up to 16

VAPs per physical AP. You can have as many AP Groups as needed, and there

is no limit to the number of APs in any one AP Group.

Figure 11. Large AP Matrix

Table 2 gives a summary of all of the major commands and options avail-

able on the HotPoint APs, organized by logical group.

Table 2. Summary of Commands by Logical Group

Physical AP AP Group VAP

Conﬁguration

VAP Group

Conﬁguration

AP Name Membership DHCP Server

DHCP Service IP

address

WDS (new group

creation only)

AP Mgmt IP address

/ DHCP client

Guest Login

Admin Login

DNS Broadcast SSID

SSID suppression

Performance Statistics NAT VLAN

Radio Settings: ch,

mode, RF power, bea-

con, rogue detection

DTIM, RTS/CTS,

fragmentation

Firewall Encryption

VPN MAC address access

Country Code Intracell blocking

Reboot / Reset User data rate control

Import & Apply IAPP

Refresh WMM

10 Wireless Access Point User Guide

IP Address Planning

You should plan out your IP addressing scheme prior to deployment. You

will need several ranges of IP addresses. All of these IP addresses are in

addition to the management IP address (aka mesh IP address) assigned to

your Firetide mesh network.

In general, you may assign AP IP addresses independently of the IP ad-

dressing scheme you use for the Firetide mesh. The only constraint on AP IP

address assignment is that the IP addresses must be routable within your

overall IP addressing scheme.

AP Management IP Address - this is the IP address assigned to the physi-

cal access point, and is used for management purposes. An AP is capable

of acquiring this address from a DHCP server, or it may be manually as-

signed. This address must be reachable from the HotView management

workstation.

VAP Management / DHCP Server IP Address - Each VAP requires an IP

address. It is used for NAT, if enabled, and for DHCP, if the AP is conﬁgured

to assign IP addresses to clients. It must be different from the AP Manage-

ment IP address. Note that each AP can be a member of as many as 16 VAP

Groups.

DHCP Address Range - this is the pool of addresses available to be as-

signed to wireless clients.

It is permissible for an AP to acquire its AP Management address via DHCP,

yet also serve DHCP addresses to clients. The addresses do not need to be

on the same subnet, but all must be routable over the enterprise LAN.

•

Software Installation

If you are installing a new Firetide-based wireless network, begin by in-

stalling the HotPort Mesh nodes, and the HotView or HotView Pro mesh

management software, before installing any HotPoint APs. Refer to the

documentation supplied with those products for details.

If you are adding HotPoint APs to an existing network, begin by upgrading

the existing mesh nodes to version 3.4.X.X or later. Use your existing ver-

sion of HotView to upgrade all mesh nodes, then use HotView 3.4.X.X to

conﬁgure HotPoint APs.

Basic Setup Sequence

Several steps are involved in conﬁguring a HotPoint AP. These steps are

summarized here, then shown in detail in the following pages.

Assign a management IP address to each AP. This address should be reach-

able from the computer running HotView. It does not need to be on the

same subnet as the management address of the Firetide mesh.

Set the Country Code.

Rename the AP. A name based on the AP’s location is a good choice.

Set the radio settings (channel, etc) for each physical AP.

Repeat these steps for all access points. Then:

Create one or more VAP Groups, using the VAP Group Conﬁguration com-

mand. You must have at least one group, even if you only have one AP.

Use the VAP Conﬁguration command to conﬁgure those VAP features

which are controlled per physical AP. (DHCP, DNS, NAT)

Use the VAP Group conﬁguration command to assign the SSID, security,

and other features for the entire VAP group.

Use the AP Group command to group all of APs into a managment group.

(This is not necessary if you only have one AP. Also, you can create more

than one group if you require multiple management domains, but it most

cases this is not required.)

HotPoint Wireless Access Point 11

Software Conﬁguration

The Firetide HotPoint access point family requires HotView or HotView Pro

software, version 3.4.X.X or newer, on your computer. In addition, the

Firetide HotPort nodes to which the access points will be connected must

be upgraded to ﬁrmware version M3.4.X.X. Access Points should have ﬁrm-

ware version A3.4.X.X installed. After you’ve physically installed your ac-

cess point, launch HotView (or HotView Pro). You will see a screen similar

to this one:

12 Wireless Access Point User Guide

AP Node Commands

These commands are accessed by right-clicking the AP icon. Begin by as-

signing an IP address to each node, and logging in to the node. You must

then set the Country Code. Finally, you should rename each node.

Command Function

Rename AP Assigns the management screen name to the physical

node. Note: this is NOT the SSID of the node; that is

speciﬁed under the VAP Group Conﬁguration command.

IP Settings (includes

Management VLAN)

Assigns the IP address that will be used by the AP for

management access. This command also allows you to

assign a management VLAN, if desired.

Release Lock Releases management control lock on APs.

Statistics Shows performance for a given VAP.

AP Conﬁguration

(Radio)

Allows you to specify the radio parameters, ﬁrewall

conﬁguration, and VPN.

VAP Conﬁguration Allows you to deﬁne DHCP service for the VAP.

VAP Group

Conﬁguration

Allows you to deﬁne radio and security options for a

group of Virtual Access Points.

Country Code Set once at initial startup.

Reboot, Reset Allows you to reboot or reset to factory defaults.

Import, Apply Allows you to save and restore node settings.

Refresh Forces HotView to re-acquire the status of the AP.

Delete HotPoint Removes ‘stale’ HotPoint icons from HotView.

Summary Gives a summary of HotPoint node information.

HotPoint Wireless Access Point 13

Physical AP Radio Settings

Each physical AP has certain radio settings which are common to all virtual

APs on that node. These are set using the AP Conﬁguration command, as

shown at right.

Auto Channel allows the AP to ﬁnd the clearest channel, or you may set the

channel manually.

The Wireless Mode can be set to b, b/g, g-only, or 108g Static Turbo.

The raw Transmit Data Rate of the wireless link can also be speciﬁed.

Transmitter power and beacon can be controlled.

Antenna Diversity is supported. This control determines which antenna the

unit listens on; transmit is always on Antenna 1. In most cases, Diversity

is the best choice, but if you are only installing one antenna, set this to

Antenna 1.

Rogue AP Detection enables the AP to detect other, “unknown” APs oper-

ating in the area, and report them. You may speciﬁy how often the AP stops

and scans for rogue APs, as well as the level of search.

14 Wireless Access Point User Guide

VAP Group Conﬁguration

VAP Groups are the collections of Virtual Access Points that form the user-

visible ‘logical layer’ overlaid on the physical collection of Access Points.

You must create at least one VAP Group, with at least one VAP in it. Do this

by selecting VAP Group Conﬁguration command from the Access Point

menu. You will see the Manage VAP Groups screen, as shown on the left.

Click on the New VAP Group button. The New VAP Group screen appears,

as shown on the right. Enter a VAP Group Name. This is NOT the same as

the SSID. Select one (or more) APs which will support this VAP group. Note

that APs can be members of more than one VAP group. Typically, all APs are

members of all VAP Groups.

You can also create Wireless Distribution Service (WDS) networks. However,

there are some limitations:

APs which are members of a WDS-enabled VAP Group cannot be members

of any other VAP Group.

Do not use WDS to bridge two APs which are connected to the same Firetide

mesh. This creates a routing loop. Set the SSID and radio data rates.

There are two remaining basic setup steps: VAP Conﬁguration and VAP

Group Conﬁguration. The order in which you do these is not critical; this

manual will conﬁgure each VAP next.

•

HotPoint Wireless Access Point 15

VAP Settings

As shown in Figure 11, VAP Groups logically intersect with APs to form VAPs.

Certain settings are speciﬁc to each VAP. These settings include the IP ad-

dress of the VAP, the DHCP Server settings, the DNS settings, and the op-

tional NAT capability.

To modify these settings, right-click on the AP icon and select the VAP Con-

ﬁguration command. This command will reveal a second drop-down menu

which lists all of the available VAPs. Select the VAP you wish to conﬁgure.

You will see a screen like the one at right.

Enter the VAP IP address. This must NOT be the same as the management IP

address of the AP.

If desired, conﬁgure DHCP service. For DHCP, each VAP Group should have

every node in that group conﬁgured to serve addresses to clients. All nodes

must be conﬁgured, and each node must have a unique range of assignable

IP addresses.

Note: it is possible, using VLANs, to insure that each client receives its IP

address from the VAP with which it physically associates, rather than the

ﬁrst DHCP server within the VAP Group to respond. This is useful in multi-

tenant applications. Each node will need a VLAN; refer to your HotView Pro

manual for assistance in VLAN conﬁguration.

You may also use an independent DHCP server. The HotPoint AP will forward

DHCP requests if it is not conﬁgured to serve DHCP addresses.

NAT may be enabled here, if desired.

16 Wireless Access Point User Guide

VAP Group Settings

Basic VAP Group Settings

The SSID defaults to the VAP Group name, but this can be changed if de-

sired. You must also enable the VAP Group by checking the box.

DTIM is the Delivery Trafﬁc Indication Message. It indicates which client

stations, currently sleeping in low-power mode, have data buffered on the

access point awaiting pick-up.

The DTIM period you specify here indicates how often the clients served by

this access point should check for buffered data still on the AP awaiting

pickup.

Fragmentation and RTS/CTS Thresholds can be used to tune wireless per-

formance in some specialized applications.

A VLAN can be created for this VAP Group. This can be useful for security

and privacy purposes.

HotPoint Wireless Access Point 17

VAP Group Security Settings

A wide range of wireless security options are supported. Select the one you

prefer. Authentication choices include:

802.1X

Auto

Open

Shared Key

WPA

WPA-Auto

WPA-Auto-PSK

WPA-PSK

WPA2

WPA2-PSK

•

18 Wireless Access Point User Guide

MAC Address Access Control

If desired, VAP Group access can be limited to an explicit group of MAC ad-

dresses, or denied.

HotPoint Wireless Access Point 19

AP Group Commands

HotPoint Access Points can be grouped for management purposes. Each

group shares a set of administrative accounts and passwords. The AP Group

Conﬁguration command, under the Access Point menu, opens a dialog box,

in which you can create new groups and edit existing groups.

The Conﬁgure button lets you re-deﬁne the user ID and password for all

APs in a group. There is an account name for read-write privileges, and a

second, ‘guest’ account with read-only privileges. The defaults are admin

and ﬁretide, but these should be changed for security reasons.

Most small installations will ﬁnd a single AP group for all APs to be the

most convenient to manage. Larger installations which have APs for secu-

rity purposes as well as user data networking may wish to divide the man-

agement functions (and access privileges) by creating multiple groups with

unique user IDs.

20 Wireless Access Point User Guide

Understand Advanced Settings

Intracell Blocking

Intracell blocking allows you to prevent users of a given VAP from seeing

each other. When enabled, all users can use the AP to reach the network,

but no user can access other computers on that VAP.

Note Intercell blocking is accomplished with VLANs.

User Data Rate

In order to prevent one user from consuming excess bandwidth on the

backbone, you can limit the data rate for each user. You can also limit the

aggregate rate for each VAP Group.

IAPP and Roaming

The Inter-Access Point Protocol describes an optional extension to IEEE

802.11 that provides wireless access-point communications among multi-

vendor systems. If you have other APs which support it, you can enable its

operation and set the port used for control.

WMM

WMM, also known as WME, allows clients which support the Wireless Mul-

timedia Extensions protocol to prioritize VoIP and video trafﬁc. If your cli-

ents support it, enable it here.

HotPoint Wireless Access Point 21

Advanced Features

Firetide HotPoint APs support several advanced features. These include:

NAT

Firewall

VPN

NAT

Network Address Translation is conﬁgured per VAP; that is, each physical

node has a NAT setting for each VAP Group to which it belongs. Use the VAP

Conﬁguration command (in the right-click menu) to conﬁgure it.

Firewall

The Firewall features is conﬁgured per physical AP, and is common to all

VAP Groups on that AP. The Firewall blocks ports coming from the AP’s wired

connection, going to the wireless clients.

By default, all ports are open. Enabling the Firewall closes all ports; in-

dividual ports can then be opened as needed. Use the AP Conﬁguration

command (in the right-click menu) to conﬁgure it.

VPN

APs can be tunneled directly to a remote network by using the VPN feature.

The VPN will tunnel all trafﬁc from a physical AP, regardless of VAP Group.

Use the AP Conﬁguration command (in the right-click menu) to conﬁgure

it.

•

Country Code Assignment

Firetide HotPoint APs are designed to be compliant with all applicable

regulations for their country of operation. In order for this to work, the AP

needs to know which country it is in.

You MUST set the Country code in order for the HotPoint AP to work cor-

rectly. If the Country Code has not been set, you may see the following

warning:

22 Wireless Access Point User Guide

Wireless

IEEE 802.11b/g

Frequency ranges 2.400—2.484 GHz

Transmit power up to 400 mW

802.11h (Automatic Transmit Power Control)

Manual Transmit Power Control

802.11d (Auto Channel Select)

Receive sensitivity measured at N connector:

2.4 GHz, DSSS

1 Mbps: -96 dBm

11 Mbps: -90 dBm

2.4 GHz, OFDM

6 Mbps: -93 dBm

54 Mbps: -74 dBm

Media Access Protocol: CSMA/CA with ACK

Modulation techniques: DSSS, OFDM, CCK, DQPSK, DBPSK

Range up to 200 meters depending on client

WDS

Networking

Up to 16 independent VLANs

DHCP client and server, separate DHCP range per SSID

Up to 16 ESSIDs per HotPoint

•

Security and Encryption

802.11i

40 bit, 104 bit WEP keys

128 bit, 256 bit AES keys

802.1x authentication

TKIP

WPA2

VPN tunneling and ﬁltering

ESSID suppression

Firewall

MAC access control

Rogue AP detection

Management & Conﬁguration

Integrated mesh and access management

Web-based management

SNMP v2/3

CLI

FTP ﬁrmware upgrade

802.1p (Quality of Service)

802.11e (WMM) (Quality of Service)

NAT

Virtual AP Grouping – uniform SLAs

Physical AP Grouping – uniform parameters

Per-user and per-VAP rate limiting

Per-user-based accounting

•

Appendix A - HotPoint Features and Speciﬁcations

HotPoint Wireless Access Point 23

Performance

Up to 54 Mbps

Up to 64 concurrent users simultaneously per HotPoint

Inter Access Point Protocol (IAPP) enabled per 802.11f

Fast handoff enabled, per 802.11r draft recommendation

Intercell blocking – blocks communication between APs

Intracell blocking – blocks communication between BSSIDs

Auto discovery

Conﬁgurable web portal

Broadcasted advertising

No user conﬁguration

Network Port

One 10/100 Base-T (RJ-45) ports IEEE 802.3, 802.3u compliant

CSMA/CD 10/100 auto-sense

Indoor Unit - Power

Input voltage: 5 VDC @ 2.0 A

External power supply: 100-240 VAC, 50/60 Hz

Power consumption: 10 W

Outdoor Unit - Power

Input voltage requirement: 5 VDC @ 2.0 A

PoE-compatible - will operate PoE supplied by Firetide 3200/3600 Series

Outdoor Mesh Router

Optional external power supply: 100-240 VAC, 50/60 Hz

Power consumption: 10 W

•

Indoor Unit Enclosure

System indicator LEDs (power, status, mesh, fault)

Ethernet indicator LEDs (link status, activity)

Two antenna connectors: SMA, reverse polarity

Power connector

One Ethernet data connectors (RJ-45)

Reset button (recessed)

Security slot for physical locking device

Weight: 2.1 lbs (.95 Kg) without external transformer

Dimensions: 9.00 in x 5.84 in x 1.07 in (22.85 cm x 14.83 cm x 2.71 cm)

Outdoor Unit Enclosure

NEMA-rated die-cast aluminum

Two antenna connectors, type N

Weatherproof power connector

Weatherproof Ethernet connector

Regulatory agency certiﬁcations

Plenum rated UL2043

FCC Part 15

Environmental speciﬁcations

Operating temperature: -20º C to +60ºC

Storage temperature: -20º C to +70º C

Humidity (non-condensing): 10% to 90%

Storage humidity (non-condensing): 10% to 90%

•

24 Wireless Access Point User Guide

Appendix B - Regulatory Notices

USA

FCC Class A Notice

This device complies with Part 15 of the FCC Rules. Operation is subject to

the following two conditions:

This device may not cause harmful interference.

This device must accept any interference received, including interference

that may cause undesired operation.

FCC Part 15 Note

This equipment has been tested and found to comply with the limits for a

Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are

designed to provide reasonable protection against harmful interference in

an ofﬁce installation. This equipment generates, uses and can radiate radio

frequency energy and, if not installed and used in accordance with the in-

structions, may cause harmful interference to radio communications. How-

ever, there is no guarantee that interference will not occur in a particular

installation. If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment

off and on, the user is encouraged to try to correct the interference by one

or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.

Consult the dealer or an experienced radio/television technician for

help.

•

Modiﬁcations

Any modiﬁcations made to this device that are not approved by Firetide, Inc.

may void the authority granted to the user by the FCC to operate this equip-

ment.

FCC Radiation Exposure Statement

The antenna used for this transmitter must be installed to provide a separa-

tion distance of at least 35 cm from all persons and must not be co-located

or operated in conjunction with any other antenna or transmitter. OEM Inte-

grators, end-users and installers must be provided with antenna installation

instructions and transmitter operating conditions for satisfying RF exposure

compliance.

Installation

Antenna(s) for this unit must be installed by a qualiﬁed professional. Opera-

tion of the unit with non-approved antennas is a violation of U. S. FCC Rules,

Part 15.203(c), Code of Federal Regulations, Title 47.

Approved antennas are:

Maxrad / PCTel MFB24008

NCG Coment SF-245W

Firetide C812-510010-A

HotPoint Wireless Access Point 25

Canadian Compliance Statement

This Class B Digital apparatus meets all the requirements of the Canadian

Interference-Causing Equipment Regulations. Cet appareil numerique de

la classe B respecte les exigences du Reglement sur le material broilleur du

Canada. This device complies with Class B Limits of Industry Canada. Opera-

tion is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interfer-

ence that may cause undesired operation.

Firetide HotPoint 4500 and 4600 wireless access points are certiﬁed to the

requirements of RSS-210 for 2.4-GHz spread spectrum devices. The use of

this device in a system operating either partially or completely outdoors

may require the user to obtain a license for the system according to the

Canadian regulations. For further information, contact your local Industry

Canada ofﬁce.

•

HotPoint Wireless Access Point

Firetide 4600-1 Hot Point 4600 (outdoor unit) User Manual

Firetide Inc. Hot Point 4600 (outdoor unit) Users Manual

Users Manual

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