Fisher And Paykel E522B Users Manual 3927_USA_IceWater_UG_WARRANTY_UPDATED

E522B to the manual 75959c81-f54a-4b3a-b6c1-767516d86137

2015-02-02

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Installation instructions
and user guide US CA (EN)
Ice & Water refrigerator

Instructivo de instalación
y guía de usuario US CA (SP)
Refrigerador Ice & Water

Instructions d’installation et
guide de l’utilisateur US CA (FR)
Réfrigérateur Ice & Water

E522B & RF201A

US CA

English

Page 1 – 46

Español

Pág 47 –92

Français

Page 93 – 138

Contents
Introduction
Safety and warnings
Installation instructions
Before you start using your Ice & Water refrigerator
All about the display
Using your water dispenser
Using your ice maker
Using the display options
Measured Fill
Freezer Chill and Bottle Chill
The temperature of your refrigerator and freezer
Settings/User warnings
Active Smart™ special features
Water filter
Measured Fill calibration
Active Smart™ maintenance
Cleaning and caring for your refrigerator
On vacation/holiday
Refrigerator sounds
Storing food in your refrigerator
Storing food in your freezer
Troubleshooting
Limited warranty
Filter performance data sheet

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3
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139

Important!
SAVE THESE INSTRUCTIONS
The models shown in this user guide may not be available in all markets and are subject to
change at any time. For current details about model and specification availability in your country,
please go to our website www.fisherpaykel.com or contact your local Fisher & Paykel dealer.

Introduction

Thank you for buying a Fisher & Paykel Active Smart™ refrigerator with chilled water through the
door and automatic ice dispensing.
At Fisher & Paykel we are very proud of this refrigerator. We feel we have achieved water
dispensing through the door without compromising storage space or access in the refrigerator.
During our testing we have enjoyed the health benefits of having easily accessible cool filtered
water, while minimizing the number of door openings.
Thousands of hours of food care research and 70 years of refrigeration experience has been
programmed into your refrigerator to give you the best possible performance.
We hope you enjoy your new refrigerator.

Fig.1 Ice & Water Refrigerators

Important!
It is important that this User Guide should be retained with your Ice & Water refrigerator for
future reference. Should the appliance be sold or transferred to another owner, please ensure
that the User Guide is left with the appliance. This will ensure that the new owner can familiarize
themselves with the information and warnings contained within the Guide.

Safety and warnings

WARNING!
Electric Shock Hazard
Read and follow the SAFETY AND WARNINGS outlined in this User Guide
before operating this appliance.
Failure to do so can result in death, electric shock, fire or injury to persons.
Use this appliance only for its intended purpose as described in this User Guide.

Important safety precautions
Warning
When using this appliance always exercise basic safety precautions including the following:

Danger
This appliance is not intended for use by children or infirmed persons without supervision. This
is especially important when using the freezer drawer compartment. Young children should be
supervised to ensure they do not play with the appliance.
Risk of child entrapment. Before you throw away your old refrigerator or freezer:
– Take off the doors
– Leave the shelves in place so that children may not easily climb inside.

Disposal
Extreme care must be taken when disposing of your old appliance to avoid hazards. The
refrigerant gas must be safely removed and for the safety of young children, remove doors.
Your Fisher & Paykel Appliances Authorised Service Center will be able to give advice on
environmentally friendly methods of disposing of your old refrigerator or freezer.

Electrical
This appliance must be properly installed in accordance with the installation instructions before
it is used.
Never unplug your refrigerator or freezer by pulling on the power cord.
Always grip the plug firmly and pull straight out from the outlet socket.
Do not plug in any other appliance at the same power point outlet socket as your refrigerator or
freezer is using. Do not use extension cords or double adapters with these products.
Repair or replace immediately all electric service cords that have become frayed or otherwise
damaged. Do not use a cord that shows cracks or abrasion along its length or at either the plug
or appliance end.
If the power supply cord is damaged, it must only be replaced by your Fisher & Paykel Appliances
Authorised Service Center because special purpose tools are required.

Safety and warnings

When moving your appliance away from the wall, be careful not to roll over or damage the
power cord.
Unplug your refrigerator or freezer before cleaning or replacing the interior lightbulb.

Storing food and drinks
Never store volatile or flammable materials in your refrigerator or freezer as they may explode.
Never freeze liquids in glass containers. Liquid expands during freezing, which may cause the
container to explode.
Never freeze carbonated drinks. They may explode.
Do not consume food if it is too cold. Food removed from the freezer compartment may be cold
enough to cause damage when brought into contact with bare skin, eg. frozen ice cubes.

Power failure – food safety
Do not refreeze frozen foods that have thawed completely. Follow the recommendations below if
you discover food in your freezer has thawed:
1) Ice crystals still visible – food may be refrozen but should be stored for a shorter period than
recommended.
2) Thawed but refrigerator cold – refreezing generally not recommended. Fruits and some
cooked food can be refrozen but use as soon as possible. Meat, fish, poultry – use immediately or
cook then refreeze. Vegetables – discard as they usually go limp and soggy.
3) Thawed but warmer than 38˚F (4˚C). Red meat can be cooked immediately and refrozen but
use as soon as possible. Discard all other frozen foods.
Do not refreeze frozen foods that have thawed completely. The food may be dangerous to eat.

Important!
Cleaning
Many commercially available cleaning products contain solvents which may attack plastic
components of your refrigerator or freezer and cause them to crack. Please refer to the cleaning
care section of this booklet for further advice.

Installation instructions
Contents of filter kit
1
2
3
4
5
6
7

13 ft (4 m) white ¼” (6 mm) tubing
1 x 8” (200 mm) blue tubing
1 x pressure reducing valve (PRV)
1 x double sided tape
2 x locking keys
1 x water filter cartridge and head
1 x faucet connection

Fig.2 Water connection kit

Important!
It is imperative the pressure reducing valve (PRV) is fitted prior to the filter. This valve ensures
the water will not flow back into the mains from the refrigerator water system. If the PRV is not
fitted to the connection line your Ice & Water refrigerator features may not function in some
circumstances.
It is recommended that an authorised plumber in your state or town is used to install the water
connection.
The new tubings supplied with the refrigerator are to be used, old tubings from old Ice & Water
connections should not be used.

Installation precautions/warning
DO NOT use with water that is microbiologically unsafe or of unknown quality without
adequate disinfection before or after the system.
WARNING – connect to potable water supply only.
DO NOT install on line pressure above 130 psi (900 kPa) or below 22 psi (150 kPa).
DO NOT use on hot water supply (100°F [38°C max.]).
DO NOT install near electrical wires or water pipes that will be in the path of drilling when
selecting the location of filter system.
DO NOT mount filter in such a position so that it will be struck by other items, such as
wastebaskets, etc.
DO NOT install the filter in direct sunlight as prolonged exposure to light can weaken plastic
components.
DO NOT install in a location that is susceptible to freezing temperatures as damage to the
housing could occur.
DO NOT screw filter to the refrigerator.
AVOID contamination of pipes during installation.
DO NOT use copper tubing. The plastic tubing supplied should always be used.

Installation instructions

Installation instructions:
Ensure that refrigerator is not plugged into a power supply.
Locate a cold water supply/feed only suitable for a water
connection. Tee & tap fitting is not supplied. If you can’t find
the connection faucet, contact an authorised plumber in
your state or town to fit your water connection.
3 Connect the 8” (200 mm) blue tubing to the outlet of the
PRV (blue collet) and the inlet connection of the water filter
cartridge as shown in Diagram 1. Gently pull on both ends
to ensure it is locked.
4 Connect the white ¼” (6 mm) tubing to the outlet of the
water filter cartridge as shown in Diagram 2. Gently pull to
ensure it is locked.
5 Measure the required length of tubing to run from the PRV
to the water connection point.
6 Cut the tubing making sure the ends are square and clean.
7 Connect the tubing to the faucet connection and the base
of the PRV (white collet) and then to the faucet as shown
in Diagram 3. Please note that the faucet connection
supplied should fit most installation situations. If your
faucet requires a different fitting, please contact an
authorised plumber in your state or town to purchase
the correct fitting.
8 Connect one locking key to each side of the water
filter cartridge in between the cartridge and the
locking collet as shown in Diagram 4.
9 To flush the water filter and check for leaks, aim the
end of the tubing into a bucket, turn isolating faucet
on and run at least 3 qt (3 L) of water through. Once
complete, turn isolating faucet off.
10 Locate desired position for water filter noting carefully the
following points:
It is recommended to fit the water filter in a vertical
orientation with the water filter head at the top. This will
minimize water leakage when replacing cartridge.
Ensure the filter is in a convenient location to access
every 6 months for replacement. We suggest that
this location is beside the water filter supply faucet in
a cupboard beside the refrigerator.
A minimum clearance of 2 ½” (64 mm) from the
bottom of the filter cartridge is required to perform
cartridge removal.
Do not screw water filter to refrigerator.
1
2

Diagram 1
Fig.3 PRV connection

Diagram 2
Fig.4 Waterline connection
to refrigerator

Diagram 3

INL

Fig.5 Faucet connection

Diagram 4
Fig.6 Locking key

Installation instructions

11 Attach double sided foam to the back of the water filter head as shown in

12
13

14
15
16

Diagram 5. Write the date to be replaced on the filter (date installed + 6
months). Remove double sided foam backing and attach filter to the desired
position as located in step 10 (refer to previous page).
Run the ¼” (6 mm) tubing to back of the refrigerator ensuring there is enough
tubing to pull out the refrigerator for service.
Remove compressor compartment cover by removing screw at the top of
each side of the cover as shown in Diagram 6. Lift and tilt the compressor
compartment cover to remove as shown in Diagram 7.
Connect tubing into the water (solenoid) valve located on the right hand side of
the unit (compressor) compartment as shown in Diagram 8. Beware of hot pipes.
Pull gently on tubing to ensure it is locked in as shown in Diagram 9.
Place compressor compartment cover back into position, run the ¼” (6 mm)
tubing through the space provided at the top right hand side of the
compressor compartment cover in an upward direction and rescrew the
compressor compartment cover. As shown in Diagram 10.
The completed installation should look like Diagram 12 on page 8.

Diagram 5
Fig.7 Double sided
foam attachment

INSTRUCTIONS

Diagram 6

Diagram 8

Diagram 7

Diagram 9

Diagram 10
Fig.8 Waterline connection to refrigerator

18 Turn isolating faucet on and check that all connections are dry and free of drips. If not, please

alert the plumber.
19 Coil water line tubing behind the refrigerator. Push your refrigerator into place being careful not

to kink or squash the water line running into the water (solenoid) valve.
20 Read pages 9 – 14 carefully, and then turn refrigerator on.
21 The first time you require water out of the dispenser, there will be a delay while the water

reservoir fills up. As this is happening, the
symbol will stop flashing.

symbol will flash. Once the reservoir is full, this

Installation instructions

22 Run a further 3 qt (3 L) through the system, stopping intermittently to ensure the reservoir is

flushed out. Failure to do this will result in excessive dripping from your dispenser.
until the Ice menu is highlighted then press to turn on the ice maker. Press
together to force a cycle. The ice tray will flip. Force another cycle. The ice tray will flip and spill
the water into the ice bin. Empty water and replace bin.
24 You are now ready to enjoy chilled water and ice dispensing from your Active Smart™ refrigerator.
Please note that once installation is complete a few drips may appear out of the dispenser over
the next few days as the remaining trapped air is cleared.
23 Press

Important!
All connections must be checked for leaks.
If unsure of connection process and/or leaks then contact your local plumber to install and check
the system for you.
Ensure white ¼” (6 mm) tubing is routed away from sharp objects, sharp corners (beware of
kinking tube as this will stop water flow), clear of the refrigerator unit compartment and not in a
location where it can be squashed.
Ensure all push-fit connections are firmly pushed into place. The tube should push in ¾” (20 mm)
before reaching the stop.
If tubing is removed at any point, re-cut the end and re-insert. Tubing must be fully inserted to
avoid leaks.
To remove tube from connection points, turn off the
isolating faucet, push in the collet and gently pull
tubing at the same time, as shown in Diagram 11.

Diagram 11

Fig.9 Connection to water supply

Diagram 12

System tested and certified by NSF International against NSF/ANSI Standard 53 for the reduction
of Asbestos, Atrazine, Benzene, Cyst, Carbofuran, Lead, Lindane, Mercury, P-Dichlorobenzene,
Toxaphene & Turbidity; against Standard NSF/ANSI 42 for the reduction of Chlorine Taste and
Odor and Nominal Particulate Class I to a capacity of 750 gallons (2,838 liters).

Installation instructions

WARNING!
Electric Shock Hazard
Read and follow the SAFETY AND WARNINGS outlined in this User Guide
before operating this appliance, pages 3 – 4.
Failure to do so can result in death, electric shock, fire or injury to persons.
Please follow the steps for installation to ensure your appliance operates correctly.

1. Power
The appliance must be installed so the plug is accessible.
To ensure that the appliance is not accidentally switched off, connect your refrigerator or freezer
to its own power point. Do not plug in any other appliance at this power point or use extension
cords and double adaptors, as the combined weight of both power cords can pull the double
adaptor from a wall outlet socket.
For power requirements, refer to the information on the serial plate located at the front bottom
right-hand side of the refrigerator when the door is open.
It is essential that the appliance be properly grounded (earthed).

2. Location
Your refrigerator or freezer should not be located in direct sunlight or next to any heat
generating appliance such as a cooktop, oven or dishwasher.

Installation instructions
E522B

RF201A

Flush with refrigerator chassis – full door rotation

Flush with refrigerator door – 90˚ door rotation (for full
drawer/shelf access, the doors need to be open past 90˚)

Flush with refrigerator door – full door rotation

Installation instructions

3. Ventilation and installation

To ensure adequate ventilation for your refrigerator and it’s correct operation see recommended
cabinetry dimensions below.
The appliance is intended to be placed against a wall with a free distance not exceeding 3”
(75 mm).

E522B
Cabinetry dimensions (including minimum air clearances)
A

inside height

RF201A

inches

68 ¾

1745

71¼

1810

Flush with refrigerator chassis – full door rotation
B

inside width

32 ¾

830

940

inside depth

24 3⁄8

620

24 3⁄8

620

Flush with refrigerator door – 90° door rotation (for full drawer/shelf access, the doors need to
be open past 90˚)
D

inside width

32 7⁄8

835

37 3⁄8

950

inside depth flush to curved door

26 5⁄8

675

–

inside depth flush to flat door

27 1⁄8

690

27 1⁄8

690
1180

Flush with refrigerator door – full door rotation
G

inside width

37 3⁄8

950

46 1⁄2

inside depth flush to curved door

26 5⁄8

675

–

inside depth flush to flat door

27 1⁄8

690

27 1⁄8

690

Minimum clearances
J

side clearance

side clearance – hinge side flush with door – 90° rotation

side clearance – hinge side flush with door – full rotation

5 1⁄2

140

5 1⁄2

140

rear clearance (incl. evaporator tray)

1 1⁄4

vent

Installation instructions

4. Installation
Your Fisher & Paykel Active Smart™ refrigerator
is fitted with front and rear rollers, designed for
moving the product in the forwards and backwards
direction.
Avoid moving the product in a sideways direction
as this may damage the rollers or the floor covering/
surface.

Lower the front
of the refrigerator

Your refrigerator will arrive with the front feet
wound up making moving the product into its final
location a simple task.

Roll the refrigerator into its final position making
sure there is the correct air gap between the
product and surrounding cabinetry. See minimum
clearance in cabinetry dimensions table (refer to page 11).

Raise the front of
the refrigerator

Fig.10 Refrigerator feet

(RF201A only)
Adjust the front feet down until the refrigerator is leaning
backward with the front approximately 3⁄8” (10 mm) higher
than the back. This will ensure a good door closing action.
(Refer to Fig.10).
Aligning your refrigerator with cabinetry.
Align the sides of the refrigerator with the cabinetry by
adjusting the hinge side front foot.
Adjust the handle side foot until it touches the floor and
takes a small amount of weight.
Once the refrigerator is in place and aligned with upboards
/alcove push gently on the front top and check if the
product is rocking or stable.

Fig.11 Uneven door alignment

5. Levelling of refrigerator door
(RF201A only)
For uneven surfaces, front feet can be used to align the 2
doors.
If left hand door is too low, then unscrew the left hand foot
to lift up the cabinet until the two doors top edges are
aligned.
If right hand door is higher, then process the same way
with right hand foot.

Fig.12 Even door alignment

Installation instructions

6. What to do if your product is unstable
E

Gently push the refrigerator back until the rear rollers
contact floor.
Measure the gap under the front foot, which has come
off the floor.
Obtain some solid packing material (hardwood, plastic
etc) which fits firmly into the gap under the foot.

Example only

Note: Do not use metallic materials that may corrode
and stain or damage floor coverings.
F

Wind both front feet up and roll the product out of
position.
Place the packing material in the location diagonally
opposite the front roller that lifts off the floor.
Make sure the packing material stays in place when the
product is pushed back into position.
Ideally, the packing material is large enough to rest
against the back wall so as to prevent it moving when
the cabinet is pushed into position.

Un-level floor
This foot lifts off the floor when
top front is gently pushed back
Fig 13.Unstable refrigerator

Packing material goes under rear roller
diagonally opposite front foot that lifts
Wall behind refrigerator

If this foot lifts off the floor when pushing
gently on the top front of the refrigerator
Fig.14 Stabilizing your refrigerator
G

Roll the refrigerator back into position and adjust front feet as per step D. (Check alignment and
door closing action are satisfactory).
Make small adjustments to front feet where necessary.
Check that the product is stable (all 4 feet are on the floor). If not return to step E and repeat
steps F and G.

Installation instructions

Before placing food in the fresh food or freezer compartments
Remove all packaging. Ensure that all transit clips are removed from the refrigerator. These are
small rubber stops located at the back of the shelves.
Clean the inside of the appliance with warm water and a little liquid detergent to remove
manufacturing and transportation dust.
Allow the refrigerator and freezer to run empty for 2 – 3 hours to allow each compartment to
cool to the appropriate temperature.
The appliance may have an odor on its initial operation, but this will go when the refrigerator
and freezer have cooled sufficiently.

Energy efficiency
Do not cover your appliances with any material that will prevent air from flowing around the
cabinet sides.
Do not leave the door open for any longer than is necessary.
Allow good clearances in front of the air ducts within the cabinet for maximum cold air
distribution.

Moving or storing your refrigerator
If your refrigerator or freezer is turned off for any reason, wait 10 minutes before turning it back
on. This will allow the refrigeration system pressures to equalise before restarting.

Moving your refrigerator
Turn off the appliance and unplug from the power point. Remove all food.
Turn the adjustable feet to the right as far as they will turn (refer to page 12).
Ease the refrigerator out of its position. Tuck the power cord away and tape the doors closed.
Tape the shelves in place. If the cabinet needs to be placed at an angle or laid down, carefully
lay it on its side (the right hand side when viewed from the front).
Relocate and install. If the appliance has been left on its side for any length of time, leave it
standing upright for at least 10 minutes before turning on.

Storing your refrigerator or freezer
When storing your cleaned appliance, leave the door(s) open. This allows air to circulate and
prevents the build up of bacteria and moulds.
Before using again, clean well using a mixture of warm water and baking soda (add 1 teaspoon
of baking soda to each 1 pint (500 ml) of water). Rinse with clean water.

Holiday time
We recommend you leave your refrigerator or freezer operating while you are on holiday.

Before you start using your Ice & Water refrigerator

Check refrigerator is switched on and has cooled for at least 2 hours (refer to page 23 – The
temperature of your refrigerator and freezer) before use.
Check that the water filter has been connected and turned on.
Turn on ice maker (refer to page 19).
At first use allow approximately 1 minute from when the dispensing pad is pushed until water is
dispensed. This will allow the tank to fill.
Run through and discard the first 3 qt (3 L) of water from the dispenser, stopping intermittently
(refer to page 18 – First use). Failure to do this will result in excessive dripping from your
dispenser.
Discard the first bin of ice (refer to page 19 – First use).
You are now ready to enjoy ice and water from your Active Smart™ refrigerator.

Fig.15 Water dispenser

Please note that once installation is complete a few drips may appear out of the dispenser over
the next few days as the remaining trapped air is cleared.

All about the display

The display screen enables you to view and modify all the features and options on your
refrigerator. For example, you can change the temperature in your refrigerator or freezer,
and select the Freezer Chill function when you want to quickly freeze meat. You may want a
measured amount of chilled water when you are cooking, or want to quickly chill a bottle of
wine when friends arrive unexpectedly.

3
Fig.16 Electronic control panel

Keys
For more detailed information on these functions please refer to pages 18 – 25.

1. Measured Fill (see page 21)
Enables you to select the amount of water to be dispensed.

2. Main menu
Scrolls through the main menu. (Chill, Temperature, Ice and Settings).

3. Arrow keys
Scrolls through the settings of each function.

All about the display

Display features

4. Measured Fill (see page 21)
A pre-measured volume of water can be selected and dispensed
automatically.

5. Dispensing water (see page 18)
Animation shows you water is being dispensed.

6. Chill (see pages 22 – 23)
Freezer Chill
When activated this feature boosts cooling in your freezer, optimizing the
rate at which your foods are frozen.
Bottle Chill
Your drinks can be chilled more rapidly using this function. An alarm will
alert you when they are ready to be removed.

7. Temperature (see page 23)
The temperature setting can be individually adjusted for each
compartment.

8. Ice (see page 19)
The ice making function can be turned on or off.

9. Settings/User alerts (see page 24)
Water conversion
Your volume can be displayed as either US or metric units.
Key Silent Mode
All key presses can be silenced.
Key and dispenser lock
Dispenser lock – disables the buttons and prevents water from being
dispensed.
Key lock – disables the buttons.
Sabbath Mode
Can be activated if necessary (refer to page 24).

Using your water dispenser

Dispensing pad
Your water dispenser has been designed for one handed operation. Simply push your glass
up against the dispenser pad found at the back of the dispenser area. This pad requires only a
gentle press to activate.
Please remember that pressing very hard against the dispensing pad will not make the
dispenser operate faster or produce greater quantities of water.

First use
After installation, on the first use, allow approximately a one minute delay from when the
dispensing pad is pushed until water is dispensed. This will allow the tank to fill completely.
symbol will flash while the water reservoir fills up. Once the reservoir is full, the symbol
The
will stop flashing.
After you fill the tank for the first time, dispense and discard approximately 3 qt (3 L) stopping
intermittently to flush the tank out.

Dispensing
Unless Measured Fill is selected, water will be dispensed in
free-flow mode. (For more information on Measured Fill refer
to page 21).
To dispense water push the dispensing pad gently, using a
glass or container.
When you dispense water, a light will appear above the
dispensing area, and on the display screen. The water fill
icon will also appear.
To stop the flow of water, simply pull your glass away from
the dispensing pad.

Fig.17 Water dispenser

Important!
To avoid damage to property or personal injury do not put hands, fingers or objects up the
dispenser opening.
Please note that once installation is complete a few drips may appear out of the dispenser over
the next few days as the remaining trapped air is cleared.

Using your ice maker

Ice maker

Your ice maker is designed to automatically dispense ice until it
senses that the bin is full. So the more ice you use, the more it
makes. It is even clever enough to sense when there is no bin in
place to catch the ice.

First use
When you first turn your refrigerator on after installation, the ice
maker will be off.
button to scroll to the
To turn your ice maker on use the
screen.
Use the or button to turn the ice maker on or off.
Shows the ice maker is on.
Shows the ice maker is off.
together to force a cycle. The ice tray will flip. Force
Press
another cycle. The ice tray will flip and spill the water into the ice
bin. Empty water and replace bin.
If the bin is full, or inserted incorrectly the ice maker will not
operate. When the bin is inserted correctly the scoop will be on
the right hand side of the bin for models E522B and the front of
the bin for model RF201A (refer to Fig.19 on page 20). If the bin is
removed the ice maker will not operate
Once your ice maker is in operation, discard the first bin of ice
cubes. This will flush away any impurities in the water line and
ensure that you get the best quality ice. We recommend that you
also do this after vacations or extended periods of not using ice.
We recommend that you turn the ice maker off if:
– The water supply is to be off for several hours or
– The ice storage bin is to be removed for a period of time or
– You are going on holiday/vacation.

Fig.18 Turning ice maker on

Using your ice maker

Information about your ice maker
Your automatic ice maker will produce approximately eight cubes of ice every 2 – 3 hours,
dependent on freezer compartment temperature and number of door openings.
The ice cube tray will fill with water after the freezer has reached the correct temperature.
The first cubes will normally freeze after several hours.
When cubes are frozen, they will be ejected from the mould into the ice storage bin.
Ice making will continue until the storage bin is full.
Ice making will resume when the ice is used.
For maximum ice storage, level the stored cubes with the ice scoop provided.
Your Ice & Water product comes with a smaller ice bin inside the larger freezer bin. Attached to
this is a scoop for the ice.
If a large amount of ice is required, remove the smaller storage bin and allow ice to fall into the
larger bin.
If ice is not used often, old cubes will become cloudy, taste stale, will shrink and may stick
together. Empty the ice storage bin periodically, wash in lukewarm water, dry thoroughly and
place back.

E522B

RF201A

Fig.19 Ice storage bin and scoop in correct position

Important!
Avoid contact with the moving parts of the ice maker ejector mechanism, and do not place your
fingers on the automatic ice making mechanism while the refrigerator is in operation.
Do not use ice cubes that may have become discolored, usually with a green-blue color. If such
discolouration is noted, discard the ice cubes and contact your Fisher & Paykel Appliances
Authorised Service Center.
Ensure the ice maker is connected to the filter and only to a drinkable water supply.
Installation of the water connection to the ice maker must be completed by a qualified service
technician or a qualified plumber (see installation instructions).

Using the display options

Measured Fill

One useful feature of your water dispenser is it’s ability to dispense a pre-measured amount of
water. This comes in handy when cooking or preparing drinks.
button to highlight the
Press the
preset quantities.

screen and again to cycle through the

Fig.20 US display

Fig.21 Metric display

Push the dispensing pad to receive the pre-selected quantity of chilled water. The units will
count up to confirm operation.
If you stop dispensing part way through your pre-selected quantity the dispenser will
remember the remaining quantity to be dispensed for a short time. Simply continue by pressing
the pad.
The and buttons can be used to increase or decrease the pre-set measurements in 1 oz,
(25 ml) increments, to a maximum of 1 qt (1 L).

Changing the Measured Fill units
The pre-set measurements can be displayed in US imperial or metric units.
The unit setting can be changed by pressing the
button to scroll to the
screen
and pressing the and buttons until the desired units are displayed. To return to the
Measured Fill option, press the
button.

Using the display options
Freezer Chill

We have created the Freezer Chill feature to help you to get the best possible results when
freezing fresh food. Freezer Chill boosts freezing speed, which helps to ensure that vital
freshness, texture and taste are retained during the freezing process.
The Freezer Chill feature drops the freezer to it’s coldest temperature for a 12 hour period and
then returns to its normal mode. You may wish to use this when freezing a quantity of meat or
when you are making frozen desserts.
button to scroll to the
screen. Then use the button until
To activate, use the
is displayed.
button to scroll to the
screen. Then use the
To deactivate manually, use the
and buttons until there is no
icon in the
screen.
For best results, we recommend that you activate the function approximately 2 hours before it is
required. Alternatively, activate it when placing food into the freezer.

Bottle Chill
This function allows you to chill your beverages in the freezer without the worry of forgetting
about them.
When activated Bottle Chill will remind you to remove your beverage by sounding an alarm. The
user alarm will continue to sound until any key on the panel is pressed.
The time taken to chill depends on the size of your beverage. Bottle Chill allows you to
customise this chill time.
Recommended times:
20 minutes – can or small bottle.
25 minutes – wine bottle or similar size beverage.
30 minutes – larger bottle.
If you remove your beverage from the freezer and it is not chilled to your liking, reset the timer
to 10 minutes and place the beverage back into the freezer.
button to scroll to the
screen. Then use the button until
To activate, use the
is displayed.
Then use the button to select 10, 15, 20, 25 or 30 minutes as displayed on the left hand side
of the screen in the
screen.
An alarm will sound after the amount of time selected has elapsed.
Press any button on the display to silence the alarm. Remember to remove the beverage from
the freezer.

Using the display options

Bottle Chill contd...

Important!
Do not leave the bottle inside the freezer longer than the time needed for chilling.
button to scroll to the
To deactivate Bottle Chill manually, use the
use the and buttons until there is no icon in the
screen.

screen, then

Note: The freezer chill and bottle chill option cannot be used at the same time.

The temperature of your refrigerator and freezer
When the refrigerator is first turned on it will take approximately 2 to 3 hours to cool,
depending on the humidity and temperature of the environment.
button to scroll to the
To adjust the temperature of a compartment, use the
screen, use the
button to select the compartment to change.
The temperature can then be adjusted using the button to make the compartment warmer
or the button to make the compartment colder.
The temperature setting will be indicated on the icon below.

It is important to have your refrigerator set to the correct temperature. Setting it too cold may
cause some items in the refrigerator to freeze, and setting it too warm will decrease the storage
life of your food.
For further information on food storage refer to the Food Care section (pages 37 – 39).

Using the display options

Settings
Water unit conversion
You can change the units your refrigerator uses between US and metric units. To change the
button to scroll to the
screen option and press one of the or
units press the
buttons until the desired units are displayed.
Key Silent Mode
The Key Silent Mode allows you to silence all key presses.
button for four seconds.
It can be activated or deactivated by holding the
When Key Silent Mode is on
will appear.
When this function is off no symbol will appear.
Note: Faults, Bottle Chill timer and the door alarm will still sound when the refrigerator is set on
Key Silent Mode.
Key and dispenser lock
The dispenser lock disables all the buttons and prevents
water from being dispensed.
Key lock disables the buttons.
button and the
Activate by holding down both the
button together.
After 2 seconds icon will appear indicating dispenser
lock is activated.
After 2 more seconds icon will appear indicating key
lock is activated.
button and the
To de-activate, hold down both the
button together for 2 seconds.

Fig.22 Key and dispenser lock

Sabbath Mode
In Sabbath Mode alarms, lights and displays are
deactivated.
Sabbath Mode can be activated or deactivated by
,
and button for 4 seconds.
holding down the

Fig.23 Sabbath Mode

Using the display options

Settings

Once in Sabbath Mode:
The interior light will not turn on when the refrigerator is opened.
The door alarm will not operate.
The display will not be illuminated.
Electronic control panel will not work.
Note: If power is turned off the refrigerator will automatically continue in Sabbath Mode once
power is restored. Sabbath Mode will automatically de-activate after 80 hours.

User warnings
Your refrigerator is clever enough to diagnose it’s own problems. It will alert you when there is
a fault.
No water
The no water icon
will appear when the water supply to the refrigerator is interrupted.
Please refer to the Troubleshooting checklist (refer to pages 40 – 43).
Filter reset
The filter reset icon
will appear when the water filter needs changing. This will flash when
dispensing water. To change the filter and reset the filter icon refer to pages 28 – 29.
Fault
icon appears on the front of the display and a
In the unlikely event a fault occurs the
fault code will be displayed on the left in the
screen.
When the door is open the refrigerator fault alarm will sound. To silence this press any button
on the display.
Please take note of the fault code and contact our Customer Care Center. Details of Customer
Care phone numbers can be found in the back of this book.

Fig.24 Fault code display

Active Smart™ special features

Fruit and vegetable bins and humidity control cover
The fruit and vegetable bins feature a unique cover which provides two functions:
The humidity cover seals the bins and provides a humid microclimate to extend storage times
of fruits and vegetables.
The humidity cover prevents condensation, which forms at high humidities, from dripping down
onto the fruit and vegetables. The ability to retain high humidity in the fruit and vegetable bin
may produce small amounts of water in the bottom of the fruit and vegetable bins. This can be
wiped out as required.

Fruit and vegetable bins and humidity slide (where fitted)
Each fruit and vegetable bin has a humidity slide control that can be adjusted to fruit or
vegetables depending on what is stored in the bins.
If possible try to store fruit and vegetables separately. This will help extend their storage life.
If there is a mixture of fruit and vegetables in the bin adjust the position of the control to the
center.
If there is too much water in the bins the control can be adjusted towards the setting with
fewer drips.
Remember a small amount of water in the bins is beneficial for fruit and vegetable storage.

SUITABLE FOR:

Salad Greens
Lettuce
Spinach
Broccoli
Cabbage
Carrots

Mixed fruit
& vegetables

Fig.25 Humidity Control graphic

Fruit with
skin/peel
Oranges
Lemons
Limes

Active Smart™ special features

Slim storage drawer (where fitted)

The bins at the bottom of the refrigerator provide
storage space for items that you may want to keep
separate from the rest of the refrigerator. These
slim storage bins can be used for deli item storage,
beverages or for defrosting foods.

Door alarms

Fig.26 Slim storage drawer

If the fresh food compartment door is left open the alarm will beep after 90 seconds and if the
freezer door is left open the alarm will beep after 60 seconds.
While either door remains open, subsequent beeps will sound every 30 seconds for 5 minutes.
A continuous alarm will sound if the door has been left open for 5 minutes or longer and the
light will turn off. The alarm will stop when the door is closed.

Bottle rack (where fitted)
The bottle rack can be used to store a variety of bottles and can be positioned anywhere you
would position a shelf. To re-position, lift the rear of the rack and pull forward. Bottles are best
stored with the neck of the beverage facing the front of the refrigerator.

Drip Tray
The drip tray is designed to fit into the lip at the bottom of the water dispenser panel.
To insert the tray always ensure that the rounded sides are fitted into the dispenser panel first.
The purpose of the tray is to capture any odd drips of water that may fall after dispensing.
The tray can be easily removed for cleaning (see page 32).

Glass Shelves
Glass shelves can be repositioned in the cabinet as desired.
Remove by lifting up at the back and pulling forward.

Water filter

All the water that enters your refrigerator is filtered to remove impurities through a cartridge
located in a position of your choice outside the refrigerator. Of course, this will need changing
approximately every 6 months or up to 740 gallons (2800 L) depending on the quality of the
incoming water and how much you use the dispenser.
icon on the control panel which will appear when the filter
There is a replacement indicator
needs replacing. It will flash, when dispensing water, as a reminder.
Replacement cartridges are available from your authorised Fisher & Paykel Dealer. The details of
the replacement cartridge are on the label on the cartridge.

Changing the water filter cartridge
It is not necessary to turn off the water supply before attempting to change the water filter
cartridge.
1
2

3
4

5
6
7

Grasp and firmly twist the cartridge in an anticlockwise direction (to the left when installed in
the recommended orientation) as shown in Diagram 1.
Pull the cartridge away from the filter head (down when installed in the recommended
orientation) as shown in Diagram 2.
– It is not unusual for a few drops of water to be present when the filter is removed.
Discard old filter.
Filter installation:
– Remove protective cap on spigot on head.
– Push the cartridge up towards filter head while rotating it in a clockwise direction (to the
right when installed in the recommended orientation) as shown in Diagram 3.
Reset filter indicator icon on the display (this will remind you when the filter is due to be
replaced again). Refer to page 29.
Dispense 10 qt (10 L) to flush the cartridge, removing trapped air and harmless carbon fines.
A few drips may appear out of the dispenser over the next few days as the remaining trapped
air is cleared.

Diagram 1

Diagram 2

Diagram 3

Fig.27 Changing the water filter cartridge

Water filter

To reset the filter indicator

Important!
We recommend the water filter is used from installation.
Do not reset monitor before filter is changed or filter monitoring will be inaccurate.
Press and hold
If present the

and buttons for 4 seconds to reset the filter indicator.
icon in the
screen will disappear when reset.

To disable the filter indicator
Note: if disabled, you will not be reminded to change your filter.
When no filter is to be fitted, you can disable the filter indicator.
and buttons for 4 seconds to turn this feature off/on.
Press and hold ,
icon will flash and on or off will be displayed in the
When activated or deactivated the
screen.
We recommend that you do not disable the filter indicator if you have a filter fitted to the
connection.

Important!
To avoid serious illness or death, do not use the water filter where water is unsafe or of unknown
quality without adequate disinfection before or after use of filter.
The water filter cartridge needs to be changed when the filter indicator icon flashes on the
interface panel.
icon flashes. This will happen
We recommend the water filter cartridge is replaced when the
every 6 months or 740 gallons (2800 L).
If the water filtration system has been allowed to freeze, replace filter cartridge.
The rate of water flow through the water dispenser can slow down as the filter cartridge
accumulates any sediment which may be present in the water supplied to your home. This varies
depending upon your local water quality, which may require your filter cartridge to be changed
more frequently.
In cases of excessively reduced filter life we recommend that you consult a local plumber or your
water supplier for advice on suitable filtration requirements for the water supplied to your home.
Filter replacement is the consumer’s responsibility and will not be covered by the warranty
except in the case of faulty parts or materials within the filter cartridge.
If the water has not been dispensed for some time or water has an unpleasant taste or odour,
flush system by dispensing 10qt (10 L) of water.
If unpleasant taste or odour persists, you may wish to fit a new filter cartridge.

Measured Fill Calibration

Measured Fill Calibration
The accuracy of your Measured Fill function can be affected by variations in the incoming water
pressure. The Measured Fill Calibration Mode allows you to fine-tune the amount of water
dispensed from the preselected volumes on your cabinet.
The calibration mode is worked out as a percentage. You can measure the amount the refrigerator is
under filling or over filling and increase or decrease the calibration to get the exact amount you want.
To assess whether the Measured Fill function is under or over filling:
button until 1 qt (1 L) is displayed.
Press the
Dispense this amount into a measuring jug.
Estimate the amount of water that has been dispensed into the jug.
eg. 31 floz = under filling by 1 floz or 975 ml = under filling by 25 mls
To calculate the Calibration factor:
Transfer the difference into a percentage.
eg. 32/31 = 1.03 = 103% or 1000/975 = 1.03 = 103%
and buttons together for 4 seconds.
Enter the Calibration mode by pressing and holding the
100CAL will be displayed.
The number displayed is a percentage. Adjust this accordingly using the and buttons.
eg. 100 CAL = 103 CAL
button to confirm your selection.
Press the
Please note:
The Measured Fill function has an accuracy of +/-5% at the time of calibration.
The accuracy of your calibration will of course be subject to the accuracy of your measuring
device and method.

Calibration quick reference guides
US
Actual amount of
Difference from
Adjust display to read
Under filled
water received
32 floz
(calibration factor)
Underfilling – you dispense 1 qt but the amount of water you receive is actually less than 1 qt
31 floz
1 floz
3%
103 CAL
30 floz
2 floz
7%
107 CAL
Overfilling – you dispense 1 qt but the amount of water you receive is actually more than 1 qt
33 floz
1 floz
3%
97 CAL
34 floz
2 floz
6%
94 CAL
Metric
Difference from
Adjust display to read
Actual amount of
Under filled
1L
(calibration factor)
water received
Underfilling – you dispense 1 L but the amount of water you receive is actually less than 1 L
975 ml
25 ml
3%
103 CAL
950 ml
50 ml
5%
105 CAL
Overfilling – you dispense 1 L but the amount of water you receive is actually more than 1 L
1025 ml
25 ml
2%
98 CAL
1050 ml
50 ml
5%
95 CAL

Active Smart™ maintenance

Replacement of the interior light (Halogen light bulb)
Turn the power off at the wall socket before replacing the bulb. The light bulb is located on the
top roof of the cabinet at the front.
Remove the lens cover using a small screwdriver. Insert the screwdriver in the front center of the
lens cover and gently lever down. Pull out old bulb.
Do not touch the new bulb with your hand. Leave it in the plastic bag whilst slotting into
position.
Remove plastic bag when bulb is in position.
Replace lens cover.
Turn power on. Light bulb should now glow.
Note: The replacement halogen bulb must not exceed 12 Volt/10 Watt. Bulbs are available from
your Fisher & Paykel Appliances Customer Care Center.

Fig.28 Halogen light replacement

Important!
Your refrigerator is designed to operate for many years without the need for service checks.
However, if your refrigerator is malfunctioning, have it attended to by your Fisher & Paykel
Appliances Authorised Service Center as soon as possible. All electrical repairs must be carried
out by an adequately trained service technician or qualified electrician.

Cleaning and caring for your refrigerator

Exterior
Stainless exterior doors (Iridium or EZKleen finishes)
It is important when cleaning the exterior door surface of your refrigerator, to only use liquid
dishwashing detergent dissolved in warm water.
Dry the door with a clean, lint free cloth.
The use of any abrasive or stainless steel cleaners and solvents will damage the door surface.

Water dispenser pad and interface
We have incorporated a Dispenser and Key Lock function in your refrigerator to make cleaning
easier (refer to page 24). This will help you to avoid accidental water dispensing while you clean.
Clean the pad and interface panel with a soft damp cloth.

Other exterior surfaces
Clean all other exterior surfaces with warm water and detergent.
If necessary, clean the magnetic door gasket and the center door gaskets with an old
toothbrush, warm water and liquid dishwashing detergent.

Water evaporator tray
The water evaporator tray is found above the compressor at the
back of the refrigerator or freezer. The tray may require infrequent
cleaning.
Carefully move the refrigerator or freezer out from the wall.
Switch off the appliance.
We do not recommend that you remove the evaporator tray. If
cleaning is required, excess water can be soaked up from the
evaporator tray using a sponge. Wipe out with warm water and
detergent or disinfectant.
Reassemble taking care not to over-tighten the fasteners.
Switch on the appliance.

Drip Tray
To clean, take the tray out of the dispenser panel
and pull the two halves of the tray apart.
Clean in warm water with a mild detergent. Dry the
tray and clip back together.
Reinsert the tray back into the dispenser panel.

Cleaning and caring for your refrigerator

Interior
It is important to keep the interior of the refrigerator and freezer clean to help prevent food
from becoming contaminated during storage.
The amount and types of food stored determines how often cleaning should be carried out
(ideally once every 1 to 2 weeks) in the refrigerator.
Remove the shelves from cabinet and door. Wash shelves and storage bins in warm water and
detergent; rinse in clean water and dry before replacing.
Wipe over the interior surfaces with warm water and detergent or baking soda dissolved in warm
water (add 1 teaspoon of baking soda to each ½ qt (500 ml) of water). Rinse with clean water.
To help remove “old stale refrigerator” smells add a few drops of vanilla essence or vinegar to
the water before cleaning.
Clean exterior surfaces with warm water and detergent. Use a toothbrush for the magnetic
door gasket.
Do not use harsh, abrasive cloths or cleaners or highly perfumed, strong smelling cleaners or
solvents on any part of the refrigerator or freezer.

Glass shelves
Clean with warm water and detergent or a glass cleaner. If cleaning the shelves without
removing from the cabinet, use only warm water and detergent as a glass cleaner can damage
the plastic components of your refrigerator.

Bottle rack
Clean with warm water and detergent. The use of abrasive cleaners and solvents may cause
damage.

Automatic ice dispenser
We do not recommend you clean the ice maker componentry, but it is important to clean the
bins occasionally.
The storage bin should be cleaned regularly and the old ice in the bottom of the bin discarded.
Wash bin in lukewarm water, dry thoroughly and replace.
When replacing the bin ensure that the scoop is on the right hand side, (E522B only) and at the
front on RF210A.

Important!
Many commercially available cleaning products contain solvents that may attack the plastic
components of your freezer and cause them to crack. It is important to use only warm water and
a small amount of liquid dishwashing detergent on any plastic components inside and outside
your freezer. Avoid using anti-bacterial cleaning products on either the interior or exterior of the
cabinet as they may cause rusting of metal components and cracking of plastic components.

Cleaning and caring for your refrigerator

Humidity Control System

Important!
When cleaning the shelf above the vegetable bins,
we recommend that you do not disassemble the
Humidity Control System from the shelf.
Retainer

In the event that the plastic lid and humidity slides
become separated from the glass shelf, follow these
instructions to reassemble.

1
2

Turn shelf upside down
To attach humidity slides onto
shelf front corners, fit bottom clips
into shelf front trim. Next, slide
sideways towards shelf until arm
clips onto glass.

To attach humidity control lid – with
text facing you, align lid with front
of shelf. Hold lid vertically and fit
front end into retainer on shelf.
Ensure lid fits into retainer as well as
underneath humidity slides.

At the sides of the shelf, adjust
humidity slide tabs so that the plastic
lid is between the shelf and the tabs.
If clips on back of shelf are present,
fasten lid with rear clips. Ensure that
the cover is fully secure at front and
back of shelf.

Humidity Slides

Fig.29 Humidity Control System cleaning

Cleaning and caring for your refrigerator

To remove trays or fixed bins

For ease of removal, empty food from tray/bin first.
Hold the center front of the tray/bin handle.
Lift vertically to unclip from the runners and pull
tray/bin towards you to remove.
Push both runners back into refrigerator.

To replace trays or fixed bins:

Fig.30 Tray removal

With the runners pushed back into the refrigerator, place the tray/bin on top of the runners.
Push the tray/bin back slowly until you feel it clip back onto the runners.

Important!
Ensure that trays and bins are securely clipped onto the runners before use.
Bin and tray runners are pre-lubricated, and will not need to be re-lubricated during their life. Do
not attempt to clean grease from the runners, as this will affect their ability to function. Do not
immerse runners in water.

Permanently fixed bins and trays (model RF201A only)
The freezer bins and trays in this model are permanently fixed. They cannot be removed from
the freezer compartment. To clean simply wipe with a soft, damp cloth.

On vacation/holiday
Switch the ice maker to off on the interface panel (refer to page 19).
Shut off the water supply to the refrigerator.
On return turn on the water supply to the refrigerator.
Dispense 10 qt (10 L) of water and discard to ensure the tank is refilled with fresh water.
Turn on the ice maker (refer to page 19).
Throw away the first bin of ice cubes.

Refrigerator sounds

Normal refrigerator sounds
Active Smart™ refrigerators, with their excellent energy ratings and cooling performance, can
produce sounds somewhat different to your old refrigerator.
Normal operational sounds include:
Fan air flow sound. Active Smart™ refrigerators have fans which change speed depending on
demand. During cooling periods, such as after frequent door openings, fans circulate the cold
air in the refrigerator and freezer compartments producing some air flow sound. This is quite
normal.
Cracking or popping which may sound like ice coming off the evaporator. This occurs when the
defrost function is operating.
Running water sound. This is the liquid refrigerant in the system and can be heard as a boiling
or gurgling noise.
An audible hissing sound after closing the freezer door. This is due to the pressure difference
between the warm air that has entered the cabinet and suddenly cooled, and the outside air
pressure.
Other strange sounds may be heard for the following reasons:
– Cabinet not level
– Floor uneven or weak
– Bottles or jars rattling on shelves
If this is your first refrigerator with an ice maker, you will hear occasional sounds that may be
unfamiliar. They are normal ice making sounds and are not cause for concern.
The following sounds are normal with the operation of an ice maker:
– Motor operation (low humming).
– Running water as the ice maker and/or water tank fills.
– Water valve opening and closing (hissing sound).
– Ice being loosened from the ice moulding tray (cracking).
– Ice dropping into bin (clunking).

Storing food in your refrigerator
Red meat
Place fresh red meat on a plate and loosely cover with waxed paper,
plastic wrap or foil.
Store cooked and raw meat on separate plates. This will prevent any
juices lost from the raw meat from contaminating the cooked product.
Delicatessen meats should be used within the recommended storage time.

Poultry
Fresh whole birds should be rinsed inside and out with cold running
water. Dry and place on a plate. Cover loosely with plastic wrap or foil.
Poultry pieces should also be stored this way. Whole poultry should never
be stuffed until just before cooking, otherwise food poisoning may result.
Cool and refrigerate cooked poultry quickly. Remove stuffing from
poultry and store separately.

Fish and seafood
Whole fish and fillets should be used on the day of purchase. Until
required, refrigerate on a plate loosely covered with plastic wrap, waxed
paper or foil.
If storing overnight or longer, take particular care to select very fresh fish.
Whole fish should be rinsed in cold water to remove loose scales and
dirt and then patted dry with paper towels. Place whole fish or fillets in a
sealed plastic bag.
Keep shellfish chilled at all times. Use within 1 – 2 days.

Precooked foods and leftovers
These should be stored in suitable covered containers so that the food
will not dry out.
Keep for only 1 – 2 days.
Reheat leftovers only once and until steaming hot.

Fruit and vegetable bins
Although most fruit and vegetables store best at low temperatures, take
care not to store the following at temperatures of less than 47°F (7°C) for
long periods: citrus fruit, tropical fruit, tomatoes, cucumbers.
Undesirable changes will occur at low temperatures such as softening of
the flesh, browning and/or accelerated decaying.
Do not refrigerate avocados (until they are ripe), bananas, mangoes or
pepinos. If possible store fruit and vegetables separately, i.e. fruit in one
bin and vegetables in the other.
Each fruit and vegetable bin has a humidity control slide that can be
adjusted depending on what is stored in the bins. For more information
on using the Humidity Control refer to page 26.

Storing food in your freezer

The use of temperatures of 0˚F (-18˚C) or colder to store food means that the food can be kept
for longer periods than when refrigeration temperatures are used. This is because the growth
of bacteria, moulds and yeasts are stopped, and chemical and physical reactions are severely
restricted at very low temperatures.

Frozen food care
For best results:
Choose only high quality foods that freeze well.
Store at 0˚F (-18˚C) or colder. Take care to maintain this low storage
temperature, eg. try to avoid opening the freezer door unnecessarily.
If your ice cream is soft you are running your freezer too warm.
Leave space at the top of containers, glass jars or plastic bags containing liquids or semi-solid
foods. These expand as they freeze. Usually 1” (20 – 50 mm) head space is recommended. Seal.
Ideally, remove all the air from the package after food is frozen.
Packages or containers of solid foods should have the air removed from them and be sealed
tightly before freezing.
Use the Freezer Chill function when freezing fresh food. This helps to speed up the freezing
process, giving optimum freezing results. It is recommended that the function is activated
approximately 2 hours before required. For more information refer to page 22.
Freeze immediately and as quickly as possible. Freeze only small quantities of food at any one
time. For best results we recommend that only 2.2 lb (1 kg) of food be frozen per 0.9 cu.ft (25 L) of
freezer storage volume at any one time. (About 7 lb (3 kg) in small freezers and 9 lb (4 kg) in larger
freezers). For faster freezing in Active Smart™ models, we recommend that fresh food is placed at
the top of the freezer compartment close to the air vent.
Do not pile frozen food around the fan cover. It can prevent adequate air circulation.
Thaw foods preferably in a refrigerator, or using a microwave oven or multifunction oven.
Keep a constant turnover of food. Use older items of food first. Do not exceed recommended
storage times.
Use good quality freezer proof packaging to maintain food quality.
If food is only covered in plastic film place inside a freezer-proof plastic bag.

Recommended freezer storage times

M o n t h s

These times should not be exceeded.
1

Bacon, casseroles, milk

Bread, ice-cream, sausages, pies – (meat and fruit),
prepared shellfish, oily fish

Non oily fish, shellfish, pizza, scones and muffins

Ham, cakes, biscuits, beef and lamb chops,
poultry pieces

Butter, vegetables (blanched), eggs whole and yolks,
cooked crayfish, minced meat (raw), pork (raw)

Fruit (dry or in syrup), egg whites, beef (raw), whole
chicken, lamb (raw), fruit cakes

Storing food in your freezer
Meat, poultry and game
Do not try to freeze more than 2.2 lb (1 kg) meat per 0.9 cu.ft (25 L) of
freezer storage volume at any one time. Meat must be frozen quickly in
order to maintain its texture.
Do not stuff poultry before freezing.
Red meat can be cooked from frozen, or from the partly or completely
thawed states. Remember to allow extra cooking time if cooking from frozen.
Always thaw poultry completely before cooking.

Fish
Fish is best frozen commercially. If however you do want to freeze fish
at home, make sure the fish is very fresh and of high quality.
Clean, scale and preferably leave whole. All fish should be wrapped in
two layers of packaging as depending on the type of fish, odors and
flavors can be readily transferred either to or from it. Seal well.
For best results, cook from either the frozen or partly thawed state.

Vegetables
Most vegetables freeze well, although ‘salad’ vegetables lose their
crispness. Other vegetables, eg. celery, onion and tomatoes, should only
be used in cooked dished as they soften on freezing.
Freeze only high quality, mature, ready-to-eat vegetables.
Sort and discard any that are damaged.
It is necessary to blanch most raw vegetables prior to freezing.
Blanching involves a short cooking period during which vegetable
enzymes are destroyed. If these enzymes are not destroyed they cause
undesirable physical and chemical changes during freezer storage.
Vegetables can be blanched in boiling water, steam or microwave oven.
If using boiling water, boil vegetables for 2 – 4 minutes and cool quickly.
In general frozen vegetables are best cooked from their frozen state.

Prepared and cooked foods
Most cooked foods can be frozen but it is not recommended to freeze
the following:
Cooked egg white, custards, cream fillings and milk puddings, gelatin
or jelly-like dishes, mayonnaise and similar salad dressings, meringue
toppings. These tend to separate on thawing.

Fruit
Choose high quality, mature, and ready to eat fruit. Preferably select
varieties recommended for freezing.
Avoid unripe and over-ripe fruit.
The way fruit is packed depends on how it is to be used. Fruits packed
in syrup are ideal for desserts, whereas fruits packed without sugar are
better used for cooking. Most fruits can be stored for 8 – 12 months.

Troubleshooting

If there is a problem with your appliance, please check the following points before contacting
your local Fisher & Paykel Appliances Authorised Service Center Dealer or Customer Care Center.

Problem

Possible causes

What to do

Appliance does
not operate.

No electricity at power outlet.

Check that the plug is correctly
connected and power switched on.
Check another appliance at the
same outlet.
Check house fuse.

Light not working. Blown light bulb(s).
Refrigerator not working.

Change light bulb(s) (refer to page 31).
Check refrigerator is turned on at wall.
If problem continues refer to page 46.

Light and display
not working.

Product in Sabbath Mode.

Refer to Sabbath Mode page 24.

Motor operates
for long periods.

Hot weather.

Minimize door openings to allow
temperature to stabilise.

Frequent door lid openings.
Large amount of food
recently added.

Temperature control set too low. See Temperature control section (page 23).
Doors not sealing properly.

Check that cabinet is level and gasket
seals are clean.

Storage
compartments
too warm.

Temperature setting not correct.

See Temperature control section (page 23).

Frequent door openings.

Minimize door openings to allow
temperature to stabilise.

Food freezing in
the refrigerator.

Temperature setting not correct.

See Temperature control section (page 23).

Food placed directly in front of
air outlets.

Move chill sensitive foods away from the
center back of the shelves.

Large amount of food
recently added.

Unfamiliar noises. Cabinet not stable or level.
Freezer is defrosting.
Water in the
vegetable bins.

Condensation is formed by the
water produced by fruit and
vegetables.

See Installation section (pages 12 – 13) or
refer to Sounds (page 36).
A small amount of condensation is
beneficial for fruit and vegetable storage.
If there is too much water, store fruit and
vegetables loosely in plastic bags.
Wipe out water with a cloth.
Set humidity slide to
low humidity setting.

Troubleshooting

Problem

Possible causes

What to do

Sides of cabinet
are warm.

This is normal.

Warm area on
central door seal.

This is normal.

Condensation
on outside of
refrigerator/
freezer.

Not unusual during periods of
high humidity.

Condensation
inside fresh food
compartment.

Frequent or long door openings. Minimize door openings.

Wipe dry.

Door gasket leaking.

Check that gasket is sitting flat and
sealing tightly.

Not unusual during periods of
high humidity.

Wipe dry.

Ice buildup
inside freezer
compartment.

Freezer door not closing tightly.

Move items in freezer so door can close
tightly.

Taste or odor in
ice cubes.

Transfer of odor/taste from
strong smelling foods.

Door handles out
of alignment.

With time and usage, movement See Installation instructions – Stability
may occur.
instructions (pages 12 – 13).

Tray/bin does not
slide in and out
evenly.

Packaging trapped.

Check to ensure no food or packaging is
trapped behind the tray/bin.

Runners not extending fully.

Holding onto sides of tray/bin, extend the
runners fully by using a firm pull – this
will reset the runner.

Check and clean door gasket seal.
Wrap or cover strong smelling foods.

Troubleshooting

Problem

Possible causes

What to do

Ice maker makes
unfamiliar sounds
or seems too loud.

Normal ice maker operation.

Refer to refrigerator sounds (refer to
page 36).

Automatic ice
maker does not
work.

Ice maker has not been
switched on.

Switch on ice maker (refer to page 19).

Bin is in the wrong way or no bin
at all.

Place bin so scoop is on the right side.

Water supply turned off or not
connected.

Connect water supply.

Freezer compartment not
working.

Contact Customer Care.

Water pressure too low.

Check water pressure.

Water line kinked/squashed.

Check water line for kinks/squashing.

Filter clogged.

Water filter may need replacing.

Unsealed packages may be
transmitting odor/taste.

Old cubes need to be discarded.

Ice cubes have
odor/taste.

Ice bin sits directly under ice maker on
top left side of freezer.

Ensure food packaging is sealed.

Interior of freezer needs cleaning. Ice storage bin needs to be emptied
and washed.
Clean refrigerator (refer to pages 33 – 35).
Poor taste from incoming water.

Filter may need changing.
A new filter may need to be installed.
Force 2 – 3 ice tray flips (refer to page 19)

Slow ice cube
freezing.

Door may have been left ajar.

Close door.

Freezer compartment too warm.

Turn temperature to a colder setting
(refer to page 23).

Warm spot on
central door seal.

You may feel a warm spot at times This is perfectly normal and is part of
on the central seal between the
the normal refrigerator operation.
two refrigerator doors.

Wet ice/ice
clumping.

Low water pressure.

Check water pressure.

Filter blocked.

Replace filter (refer to pages 28 – 29).

Long freezer door openings.

Gently tap ice with scoop to unstick
or, if large clumps occur, empty ice bin
and make new ice.

High ambient temperature.
Ice bin left out of freezer
compartment a long length of
time.
Ice will stick together over time.

Troubleshooting

Problem

Possible causes

What to do

Water has poor
taste/odor.

Refrigerator not used for an
extended period.

Dispense 10 qt (10 L) water so fresh
water supply is replenished.

Water dispenser
does not work
and/or
icon
flashing.

Water supply turned off or not
connected.

Turn water on.

Supply line may be blocked.

Check supply for kinks or leaks.

On first installation there may be
air in water system.

To remove air, run a liter or a quart of
water through the dispenser.

Filter may be blocked and need
replacing.

Replace filter (see back of this booklet
for Customer Care contact details).

Dispenser lock activated.

Hold down the
seconds.

Water frozen in tank.

Increase temperature to a warmer
setting in fresh food compartment and
freezer.

Water dispenser not used for
extended period.

Discard first glass of water dispensed.

Tank capacity used recently.

Allow water time to cool.

Filter warning light
is flashing.

Filter needs replacing.

Replace filter as soon as possible (refer
to pages 28 – 29).

Measured Fill
amount of water is
inaccurate.

Measured Fill needs
recalibration.

Recalibrate (refer to page 30).

Drips overflow
drip-shelf.

Air trapped in tank.

Flush 3 qt (3 L) water through
dispenser, stopping intermittently.

New filter installed.

Flush 3 qt (3 L) water through filter and
then 3 qt (3 L) through dispenser.

Filter cartridge is restricted.

Replace water filter as soon as possible
(refer to pages 28-29).

Water in first glass
is warm.

Water flow rate has
slowed down.

Press dispenser for 1 minute to remove
trapped air from water line and to fill
the water system.

and

button for 2

Limited warranty

When you purchase any new Fisher & Paykel whiteware product for personal or consumer use
you automatically receive a one year limited warranty covering parts and labor for servicing
within the 48 mainland United States, Hawaii, Washington DC and Canada. In Alaska the limited
warranty is the same except that you must pay to ship the product to the service shop or the
service technician’s travel to your home. Products for use in Canada must be purchased through
the Canadian distribution channel to ensure regulatory compliance.
If the product is installed in a motor vehicle, boat or similar mobile facility, you receive the same
one year limited warranty, but you must bring the vehicle, boat or mobile facility containing the
product to the service shop at your expense or pay the service technician’s travel to the location
of the product.
You receive an additional four year Limited Warranty (for a total of five years) covering parts
and labor for sealed refrigeration system (compressor, evaporator, condenser, filter dryer, and
connecting tubing) within the 48 mainland United States, Hawaii, Washington D.C. and Canada.
In Alaska the Limited Warranty for the sealed refrigeration system is the same except that you
must pay to ship the product to the service shop or the service technician’s travel to your home.

Fisher & Paykel undertakes to:
Repair without cost to the owner either for material or labor any part of the product, the serial
number of which appears on the product, which is found to be defective. In Alaska, you must
pay to ship the product to the service shop or for the service technician’s travel to your home.
If the product is installed in a motor vehicle, boat or similar mobile facility, you must bring it to
the service shop at your expense or pay for the service technician’s travel to the location of the
product. If we are unable to repair a defective part of the product after a reasonable number of
attempts, at our option we may replace the part or the product, or we may provide you a full
refund of the purchase price of the product (not including installation or other charges).
This warranty extends to the original purchaser and any succeeding owner of the product for
products purchased for ordinary single-family home use.
All service under this limited warranty shall be provided by Fisher & Paykel or its Authorized
Service Agent during normal business hours.

How long does this limited warranty last?
Our liability under this limited warranty expires ONE YEAR from the date of purchase of
the product by the first consumer.
Our liability under any implied warranties, including the implied warranty of merchantability
(an unwritten warranty that the product is fit for ordinary use) also expires ONE YEAR (or such
longer period as required by applicable law) from the date of purchase of the product by the
first consumer. Some States do not allow limitations on how long an implied warranty lasts, so
this limit on implied warranties may not apply to you.

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Fisher And Paykel E522B Users Manual 3927_USA_IceWater_UG_WARRANTY_UPDATED

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