Fitbit FB301 Wireless Activity Tracker User Manual Zip Product Manual
Fitbit, Inc. Wireless Activity Tracker Zip Product Manual
  
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Fitbit Zip Product Manual
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Contents
Gett ing Started
What's Included
Sett ing up your F itbit Zip
Install ing the Fitbit Connect software
Pairing your F itbit Zip to a mobile device
Using your Fitbit Zip
Wearin g your F itbit Zip tracker
Battery
Display
W h e n  Your Zip Goes to Sleep
Using the Fitbit Connect Applicat ion
O pen  Main Menu
Syn c N o w
Set Up  Device
Devi ce Update
Troubleshoot ing
General Zip Informat ion
Environmental C on d it ion s
P C / M a c  requirements
Browsers supported
Statements
Federal Comm unicat ions Comm ission 
(FCC)
 and Industry Canada (I C)
Statement
Help

Gett ing Started
W h a t ' s  I nc l u d e d  
Yo ur F itbit Zip W i reles s Act ivity Tracker will contain:
•
Fitbit Zip W irel es s Act ivity Tracker
•
wireless USB don gle
•
battery d oo r tool
•
3V
 coin battery, 
CR2025
•
belt clip
•
Fitbit Zip Quick Start Guide
1

Sett ing Up Your F itbit Zip
1.
Remove  your Zip from its packaging.
2.
Use the provided battery door  tool to unlock the battery door. Insert the tool
into the slot on the b a ck  of the unit, and turn the door counterclockwise.
3. O n ce  the door has been  removed, insert the pro vid e d battery into the back
of the unit, with the “+” sign facing up. The battery will rest in the center of the
compartment.
4. On ce the battery is in place, al ign the arrow on the battery do or  with the ‘un-
lock’ icon on  your Zip to put the battery door in place. Use the battery door tool
to ‘lock’ the battery doo r by turning it clockwise unt il the arrow on  the door lines
up  with the ‘lock’ icon.
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5. O nc e  the d isplay  come s on, you will b e ready to proce e d with setup. The f irmware version of
your Zip wil l appear on  the display, fol lowed by the Fitbit Smiley. The series of smiley faces are
used  to represent your act ivity level. The d is pl ay  will remain o n for 
30
 minutes after insert ing
the battery.
6. Take the USB  dong le from the b o x and plug it into a USB port on  your computer.
7. You  are n o w ready to instal l Fitbit Connect.
Instal ling the F itbit Connect software 
1.
Go  to www.f itbit.com/start/zip
2. Select the pink “Download” link to down load F itbit Connect.
3. O pe n  the F itbit Connect f ile and fol low ons creen instruct ions.
4. The f irst t ime you o p en  Fitbit Connect, you will have the opt ion to create a n ew  accoun t
if you  are n e w to Fitbit or login to your account if you are an exist ing user.
If you already have a Fitbit.com acco un t an d y o u want to use the Zip with your exist ing
account, proc e ed  with Zip setup using that email address.
*There c an  only be  on e Tracker per Fitbit.com account. If you  already have an Ultra or Zip
associated with Fitbit.com, linking a n e w  device  to it will unl ink the prev ious device.
To  monitor your Zip and your Ultra simultaneously, create a n e w  Fitbit.com accoun t with a n e w
email address.
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6. You  will be prompte d  to tel l us a few details about yourself.This informat ion helps to
person al ize your experience with your Zip and makes your calorie burn and d istance data more
accurate. Before cl ic king “Next,” ensure that your Zip is within 
5
 inches of the US B d ongle
pl ugge d  into your computer. If another Zip is nearby, m ove  it further away.
7. After you  click “Next” the F itbit software wil l search for your Zip.
8. W h e n  your Zip has been  d is co ve red , y o u wil l be pr om p te d to enter the 
4
 digit pairing
number d i sp laye d on y our Zip's screen.
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•
The pairing numbe r will d isplay with the rad io icon an d begin  with a 0. It may  take u p  to 
30
se c on ds  for this n umber to appear.
•
If the number doe s  not display, cl ick “I don’t see a number.” You will then be prompted  to:
•
Make sure the battery is inserted and your Zip screen is on.
•
Move n earby Trackers away from the dongle.
•
Make sure that your Zip is removed from the cl ip case.
9.
After y ou  enter the number d isp layed on  the scree n of your Zip, it will b e  linked to your
Fitbit account.
10. O n ce  your  Zip has be en  l inked with your Fitbit.com account, yo u wil l see an “All Set” screen,
which will al low y o u to click through to Fitbit.com, where y ou  can  acc es s  all of the informat ion
s yn c ed  from your Zip to your account.
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Pairing your F itbit Zip to a mobile device
The Fitbit Zip wil l s y nc with compat ible Bluetooth Smart devices. Currently, the iPhone 4S,
iPhone 5, iPod Touch, iPad Mini an d 3 r d generat ion iPad will s y nc  to the Fitbit One.
Devi ces that d o  not have Bluetooth 4.0 /B luetoo th Smart comp at ibil ity won’t s y n c directly with the
Fitbit Zip.
1. Down lo ad the latest F itbit app  for your device. If you already have the Fitbit app, y ou  ma y need
to update  it at this t ime. C he ck  the 
App
 Store to see if there is a Fitbit a p p u pdate available.
2. O p en  the Fitbit app. If you already have a Fitbit a ccount and would like to syn c  your Fitbit Zip
with that account, tap the “L og in” button. Please note that only one tracker can be paired to your
account at a t ime.
If you have mult iple trackers, you’l l n eed to have mult iple Fitbit accounts.
If you are n e w  to Fitbit (or have an exist ing F itbit devi ce  that yo u would like to cont inue to use with
a different email address), yo u c an  sign up for a n e w accoun t b y  tapping the “Get started” button.
3. If you are n e w to Fitbit, y o u will be asked for your personal informat ion on  the fol lowing screen.
4. If you don’t already have an account,
on the next scree n you’l l b e asked for the email address
and pass word you’d like to use with Fitbit.
5. B e  sure that the battery has been inserted in your Zip. Make sure that your Zip is awake by giving
it a tap.
6. Move  your tracker close to your mobile device, then tap “Set u p Now”. If y ou  see a “Link Now”
button instead, you  already have a tracker associated with the email y ou entered at login. Tap “Link
Now”  to sy nc the tracker to your F itbit account.
7. Select “Zip”.
8. After select ing “Zip”, tap “Start” on the n ext screen. Your mobile device will begin to search for
your tracker.
9. W h e n  the “ We  found a F itbit Zip” screen appears, tap “Next”.
10. W h e n  your tracker has been d i scov ered, yo u wil l b e asked to enter the numb er on your tracker’s
d ispla y into your mobile device.
11. Yo ur mobile devi ce will n o w  link your tracker to your Fitbit account.
Cl ick “Done” in the up pe r right corner of the “You’re all set” screen  to return to the Fitbit ap p  an d
see any stats that have been  synced.
Cl icking “F itbit Zip 101” wil l bring u p tw o screens  with basic informat ion about using your Zip.
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Using your Fitbit Zip
Wearing your Zip 
•
Yo ur Zip is most accurate when  wor n o n or very close to the body. 
A
 shirt pocket, bra, pants
pocket, belt, or waistband are all ideal places to wear  your Zip. Try out a few different locat ions
to see what is most comfo rtable an d se cure for you.
•
A
 belt cl ip is provided, design ed to keep it cl ipp ed to yo ur clothing.
•
Yo ur Zip is sweat, rain, an d splash resistant, but not waterproof. It is not intended to be  worn
swimming.
Battery 
•
Yo ur Zip runs on  a replaceable 
3V
 coin battery, CR 20 25.
•
Yo ur battery should last 4- 6  months with regular use.
•
A
 battery icon will appear on  your Zip d ispl ay  when  the battery has drained to 25%.
A
 flashing battery icon ind icates that your Zip is very c lose to bein g completely out of battery
life, an d that data c ould be lost if your Zip is not sy nced before replacing the battery.
•
If your  Zip battery drains, purchase a n e w 
3V
 coin battery, CR 2025. Use the provided battery
do or  tool to unlock the battery door compartment, located on  the b a ck  of the Zip. Your old
battery can b e  recycled.
Display 
The d isp la y s ho w s your stats, as wel l as the t ime. Tap your Zip to progress from one screen  to
the next.
•
Steps
•
The steps d isplayed represent your daily total.
Yo ur  Zip resets automat ical ly each da y  at
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midnight.
•
Wal k ing and running steps are d isplayed as a comb i ne d total.
•
Going to your Fitbit.com Dashboar d an d c l ick in g “Sett ings” can  remove the ste p d isplay.
f itbit.com/sett ings /device/tracker
•
Distance
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Zip calculates your d i st ance bas ed on your step count and stride length. Your stride
length is est imated bas ed on  your height, weight, age, an d gender. Yo u  also h ave the op-
t ion of entering your o w n  stride length for more accuracy. (Link here to Calculat ing Stride
length)
•
Distance can be viewed in either miles or kilometers b y  changin g your sett ings.
f i tbit.c om/us er/pr of i le/ed it
•
Going to your Fitbit.com Dashboar d an d c l ick in g “Sett ings” can  remove the d ist an ce  d is-
play. f itbit.com/sett in gs/device/tracker
•
Calorie Burn
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Zip record s how many  calories you’ve burn ed  ba se d on your act ivit ies throughout the
day an d your Basal Metabol ic Rate (BMR). (link to BMR def init ion/explanat ion of BMR)
•
W h e n  you manual ly log an act ivity on F itbit.com, the calorie burn associated with it will
be  a dde d to your Zip the next t ime yo u  sync.
•
The total d isp la ye d is h o w man y calories you  have burn ed since midnight, i nclud i ng  yo ur
BMR.
•
Going to your Fitbit.com Dashboar d an d c l ick in g “Sett ings” can  remove the calorie d is-
play. f itbit.com/sett in gs/device/tracker
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Clock
•
The clock  sh ow s  the current t ime. If the t ime is not correct, please s yn c  your Zip and make sure
that have selected the appropriate t ime zone in your Fitbit.com prof ile.
f i tbit.c om/us er/pr of i le/ed it
•
Going to your Fitbit.com Dashboar d an d c l ick in g “Sett ings” can  remove the clock.
f itbit.com/sett ings /device/tracker
•
Fitbit Smiley
•
These faces wil l change, dep end i ng on  your act ivity level.
•
Going to your Fitbit.com Dashboar d an d c l ick in g “Sett ings” can  remove the Fitbit Smiley d isplay.
f itbit.com/sett ings /device/tracker
•
L o w  Battery Ind icat or
•
W h e n  your battery dr op s belo w 25% a low battery indicator wil l s how  on  the d is pl ay  of your Zip,
as w el l as on your F itbit.com prof ile und er “Devices.” 
A
 flashing battery indicates that you need to
replace the battery as soo n  as possible.
W h e n  Your  Zip Goes to Sleep 
To  con serve battery life, your Zip sleeps during periods of inact ivity.
Zip wil l sleep after approximately 
20
 s e co n ds  if n o steps are recorded, and 2 minutes after act ivity.
O n ce  your Zip is asleep, the d isplay o n y our Zip will remain off unt il moved, unless your Zip has n e w
data to s ync  to Fitbit.com.
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Using the Fitbit Connect Applicat ion
The Fitbit Conne ct Appl icat ion al lows yo u immed ia tely s ync  your Zip, set up a device and
provides acce s s to troubleshoot ing resources.
To  use the applicat ion, cl ick  the F itbit icon in the taskbar an d select “Open Main Menu”
from the drop dow n.
Fo r  W i n d o w s users only, right-cl ick the F itbit  icon to acce ss the menu items.
Fr o m the main menu, yo u have the fol lowing opt ions:
•
Sync
Now:
 This opt ion al lows you  to view your current stats by  imm ed iate ly s en d ing any n e w  in-
format ion gathered on your  Zip to your F itbit account. Al though the Zip wil l s ync  every 15 minutes
given  the appropriate cond i t i on s,  us e this feature when you want to see the most recent data
from
your Zip.
•
Set
up
Device:
 Use this opt ion here to set u p  you r Zip if y ou  have not already paired your Zip to
a Fitbit accoun t (or  if yo u have a replacement).
•
Check
for
Device
update:
 Select this opt ion to check for updates that ma y  be available for yo ur
device.
•
Troubleshooting:
 Onl ine Help: F in d onl ine help via manuals, FAQs,  community forum s and d irect
acc ess to customer support.
•
Expor t
Logs:
 If yo u  are having trouble with yo ur Zip, support ma y ask you to export logs to pro-
vide  more technical support.
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General Zip Informat ion
Environmental C ond it ions 
•
Zip is not waterproof. It should not be w orn  while swimming. Zip is splash, rain
and sweat proof.
•
Operat ing temperature: 32° to 104° 
F
(0°
 to 
40°
C)
•
Non-operat ing temperature: -0 ° to 130° 
F
 (-17.7° to 54.4° 
C)
•
Relat ive Humidity: The d evice should not be  su b me rg ed in more than 1 meter of water for
any amount of t ime.
•
Maximum operat ing alt itude: 
30,000
 feet (9,144 
m)
•
Non-operat ing temperature: -0 ° to 130° 
F
 (-17.7° to 54.4° 
C)
•
c.
Size and We ight
•
Height: 1.5 inches ( 35 .6 mm)
•
W id th : 1.1 inches (28.9 mm)
•
Depth: 0 . 3 8 inch (9.6 m m )
•
Weight: 0.282 (0.018 lb., 8 grams )
P C  
/
 Mac requirements 
•
W i n d o w s  XP and up
•
Mac OSX 10.5 and u p
•
USB  Port
•
Internet connect ion
Br ows ers s up p or te d  
•
Chro me 12 and up
•
F i re fo x 3.6.18 a nd  up
•
Internet Explorer 
7
 and u p
•
Safari 5.0.5 and up
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Statements
F e d e r a l  C o m m u n i c at i o n s  C o m m i s s i o n 
(FCC)
 St at eme nt 
This device compl ies with 
FCC
 part 15 of the 
FCC
 Rules an d Industry Canada l i ce nse-exempt RSS
standard(s). Operat ion is subject to the fol lowing tw o cond it i ons:
(1) This device may  not cause interference, an d
( 2 )  This device must acc ep t any interference, in clud in g interference that may  caus e undesired op-
erat ion of the device.
Changes or mod i f ica t i on s not expressly a pp rove d by  the party responsible for c ompl ianc e could
void  the user's authority to operate the equipment.
Fo r  a Class 
B
 digital device or peripheral, the instruct ions furnished the user shall include the
fol lowing or similar statement, placed in a prominen t locat ion in the text of the manual:
Note: This equipmen t has been  tested and f ound to com ply  with the limits for a Class 
B
 digital
device, pursuant to part 15 of the 
FCC
 Rules. These limits are design ed to provid e reasonable
protect ion against harmful interference in a resident ial instal lat ion. This equipment  generates, uses
and can radiate rad io frequency energy and, if not instal led an d used in acco rd an c e with the
instruct ions, may  cau se harmful interference to ra d io  communicat ions. Howeve r, there is no
guarantee that interference will not occ ur  in a part icular installat ion. If this equipmen t doe s  cause
harmful interference to r ad i o or television recept ion, which can b e  determined by turning the
equipmen t off and on, the user is enc ouraged to try to correct the interference b y  on e or more of
the fol lo wing measures:
• Reorient or relocate the receiving antenna.
• Increase the separat ion betwe en  the eq uipmen t and receiver.
• Con nect the equipme nt  into an outlet on a circuit d ifferen t from that to which the receiver is
connected.
• Consult the dealer or an experi enced r a d i o /T V  technician for help.
This device meets the 
FCC
 and IC requirements for 
RF
 exposur e in p ub l ic or un control led
environments.
Troubleshoot ing and Help
Troubleshoot ing an d assistance for your F itbit On e tracker ca n b e  found at help.f itbit.com.
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