Flyingvoice Technology FIP11WP IP PHONE User Manual

Flyingvoice Technology Co., Ltd. IP PHONE

User Manual

Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1.0Revision time: 2015-3-2 18:00User ManualV1.0
Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1.0Revision time: 2015-3-2 18:00Revision Record：VersionDateAuthorFirmware VersionApplicabilityV1.02016-01-08SherryV1.0
Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1.0Revision time: 2015-3-2 18:00Table of Contents1 Introduction........................................................................................................................................................................................................................................................ 71.1 Thanks for Purchasing FIP11/FIP11W/FIP11WL............................................................................................................................................................................................................ 71.2 Package Contents.................................................................................................................................................................................................................................................................. 72 Installing............................................................................................................................................................................................................................................................. 82.1 Assembling the Phone and Connecting to the Network.................................................................................................................................................................................................... 82.2 Mounting the Phone to the Wall..........................................................................................................................................................................................................................................82.3 Turning on the Phone........................................................................................................................................................................................................................................................... 82.4 Connect to the Internet.........................................................................................................................................................................................................................................................92.4.1 Via Wired..................................................................................................................................................................................................................................................................................................92.4.2 Via Wireless..............................................................................................................................................................................................................................................................................................93 Get Familiar with FIP11/FIP11W/FIP11WL.................................................................................................................................................................................................123.1 Front Panel.......................................................................................................................................................................................................................................................................... 123.2 Rear Panel............................................................................................................................................................................................................................................................................153.3 LEDs Indicator....................................................................................................................................................................................................................................................................153.4 Get Familiar with LCD...................................................................................................................................................................................................................................................... 154 Menu................................................................................................................................................................................................................................................................. 174.1 Items..................................................................................................................................................................................................................................................................................... 174.2 How to configuration from Menu......................................................................................................................................................................................................................................225 Using Basic Phone Function........................................................................................................................................................................................................................... 245.1 Using the Handset/ Speakerphone/ Headset.....................................................................................................................................................................................................................245.1.1 Using the Handset...................................................................................................................................................................................................................................................................................245.1.2 Using the Speakerphone......................................................................................................................................................................................................................................................................... 245.1.3 Using the Headset................................................................................................................................................................................................................................................................................... 245.2 Making Telephone Call...................................................................................................................................................................................................................................................... 245.2.1 Place a Call............................................................................................................................................................................................................................................................................................. 245.2.2 Using Redial Button................................................................................................................................................................................................................................................................................255.2.3 Dialing from Phonebook.........................................................................................................................................................................................................................................................................255.2.4 Dialing from Call History....................................................................................................................................................................................................................................................................... 255.2.5 Using Speed Dial.................................................................................................................................................................................................................................................................................... 255.2.6 Using Dial Plan.......................................................................................................................................................................................................................................................................................265.2.7 Using Delayed hotline............................................................................................................................................................................................................................................................................ 265.2.8 Answering a Telephone Call...................................................................................................................................................................................................................................................................265.3 Adjusting Call Volume....................................................................................................................................................................................................................................................... 27
Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1.0Revision time: 2015-3-2 18:005.4 Black List............................................................................................................................................................................................................................................................................. 285.5 Muting a Call.......................................................................................................................................................................................................................................................................285.6 Placing a Call on Hold........................................................................................................................................................................................................................................................ 285.7 Three Way Conference Calls............................................................................................................................................................................................................................................. 295.8 Attended Transfer...............................................................................................................................................................................................................................................................295.9 Unattended Transfer.......................................................................................................................................................................................................................................................... 305.10 Forwarding Calls........................................................................................................................................................................................................................................................... 305.11 Call Waiting....................................................................................................................................................................................................................................................................315.12 Ending a Call..................................................................................................................................................................................................................................................................315.13 Viewing and Returning Missed Calls...........................................................................................................................................................................................................................315.14 Text Message.................................................................................................................................................................................................................................................................. 325.14.1 Sending Message.................................................................................................................................................................................................................................................................................... 325.14.2 Reading Message.................................................................................................................................................................................................................................................................................... 335.15 DND (Do Not Disturb)...................................................................................................................................................................................................................................................336 Using Advanced Phone Functions.................................................................................................................................................................................................................. 356.1 Speed Dials...........................................................................................................................................................................................................................................................................356.2 BLF (Busy Lamp Field)......................................................................................................................................................................................................................................................356.3 Shortcut Key........................................................................................................................................................................................................................................................................366.4 Pickup...................................................................................................................................................................................................................................................................................376.5 Call Park.............................................................................................................................................................................................................................................................................. 386.6 MSG..................................................................................................................................................................................................................................................................................... 396.6.1 Enable and configuration MSG.............................................................................................................................................................................................................................................................. 396.6.2 Using MSG............................................................................................................................................................................................................................................................................................. 406.7 Changing the LCD Screen Contrast................................................................................................................................................................................................................................. 406.8 Changing Your Ring Tone................................................................................................................................................................................................................................................. 406.9 Setting Your Phone’s Date and Time................................................................................................................................................................................................................................416.10 Rebooting Your Phone.................................................................................................................................................................................................................................................. 416.11 Factory default............................................................................................................................................................................................................................................................... 417 CONFIGURATION......................................................................................................................................................................................................................................... 427.1 Web-based Configuration.................................................................................................................................................................................................................................................. 427.2 Login.....................................................................................................................................................................................................................................................................................437.3 Webpage...............................................................................................................................................................................................................................................................................437.4 Status....................................................................................................................................................................................................................................................................................45
Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1.0Revision time: 2015-3-2 18:007.4.1 Basic........................................................................................................................................................................................................................................................................................................457.4.2 LAN Host................................................................................................................................................................................................................................................................................................467.4.3 Syslog......................................................................................................................................................................................................................................................................................................467.5 Network................................................................................................................................................................................................................................................................................477.5.1 WAN.......................................................................................................................................................................................................................................................................................................477.5.1.1 Internet Port (WAN)......................................................................................................................................................................................................................................................................477.5.2 LAN........................................................................................................................................................................................................................................................................................................ 497.5.3 MAC Clone............................................................................................................................................................................................................................................................................................517.5.4 VPN........................................................................................................................................................................................................................................................................................................ 517.5.5 DMZ....................................................................................................................................................................................................................................................................................................... 527.5.6 Wireless..................................................................................................................................................................................................................................................................................................537.5.6.1 Wireless Settings..........................................................................................................................................................................................................................................................................537.5.6.2 Wireless Connection................................................................................................................................................................................................................................................................... 547.5.7 DDNS Setting......................................................................................................................................................................................................................................................................................... 547.5.8 Routing....................................................................................................................................................................................................................................................................................................557.6 SIP Account....................................................................................................................................................................................................................................................................... 557.6.1 Line 1......................................................................................................................................................................................................................................................................................................557.6.1.1 Basic................................................................................................................................................................................................................................................................................................ 567.6.1.2 Audio Configuration.................................................................................................................................................................................................................................................................... 567.6.1.3 Supplementary Services Subscription...................................................................................................................................................................................................................................577.6.1.4 Advanced........................................................................................................................................................................................................................................................................................587.6.2 Line 2......................................................................................................................................................................................................................................................................................................59The parameters of Line2 is same as Line1 except the value of Line Enable......................................................................................................................................................................................................... 597.6.3 SIP Settings............................................................................................................................................................................................................................................................................................597.6.3.1 SIP Parameters..............................................................................................................................................................................................................................................................................597.6.3.2 NAT Traversal................................................................................................................................................................................................................................................................................607.6.4 VoIP QoS............................................................................................................................................................................................................................................................................................... 607.7 Phone....................................................................................................................................................................................................................................................................................607.7.1 Preference............................................................................................................................................................................................................................................................................................... 617.7.1.1 Preference..........................................................................................................................................................................................................................................................................................617.7.1.2 Regional............................................................................................................................................................................................................................................................................................ 617.7.1.3 Call Forward......................................................................................................................................................................................................................................................................................627.7.1.4 Miscellaneous....................................................................................................................................................................................................................................................................................627.7.2 Multi-Functional Key............................................................................................................................................................................................................................................................................. 627.7.3 Dial Plan................................................................................................................................................................................................................................................................................................. 657.7.3.1 Parameters and Settings.................................................................................................................................................................................................................................................................... 657.7.3.2 Dial Plan Syntactic............................................................................................................................................................................................................................................................................ 677.7.3.3 Example.............................................................................................................................................................................................................................................................................................687.7.4 Phone Book.............................................................................................................................................................................................................................................................................................707.7.4.1 Black List.......................................................................................................................................................................................................................................................................................... 717.7.5 Call Log.................................................................................................................................................................................................................................................................................................. 73
Copy Right 2011 All Rights Reserved by FLYINGVOICE TECHNOLOG LIMITED V1.0Revision time: 2015-3-2 18:007.7.5.1 Redial List......................................................................................................................................................................................................................................................................................... 747.7.5.2 Answered Calls................................................................................................................................................................................................................................................................................. 747.7.5.3 Missed Call........................................................................................................................................................................................................................................................................................757.8 Administration.................................................................................................................................................................................................................................................................... 757.8.1 Management.......................................................................................................................................................................................................................................................................................... 757.8.1.1 Time/Date........................................................................................................................................................................................................................................................................................757.8.1.2 Password Reset............................................................................................................................................................................................................................................................................ 777.8.1.3 Web Access................................................................................................................................................................................................................................................................................... 787.8.1.4 System Log Setting......................................................................................................................................................................................................................................................................787.8.1.5 Factory Defaults............................................................................................................................................................................................................................................................................797.8.2 Firmware Upgrade............................................................................................................................................................................................................................................................................... 797.8.3 Provision................................................................................................................................................................................................................................................................................................ 807.8.4 SNMP..................................................................................................................................................................................................................................................................................................... 827.8.5 TR069.....................................................................................................................................................................................................................................................................................................827.8.6 Diagnoisis...............................................................................................................................................................................................................................................................................................837.8.7 Operation Mode.................................................................................................................................................................................................................................................................................... 838 Trouble Shooting.............................................................................................................................................................................................................................................. 848.1 No Operation after Power On............................................................................................................................................................................................................................................848.2 Long Time Stop at “Initializing Network”....................................................................................................................................................................................................................... 848.3 No Dial Tone........................................................................................................................................................................................................................................................................848.4 Can not Make a Call........................................................................................................................................................................................................................................................... 848.5 Can not Receive Any Phone Call.......................................................................................................................................................................................................................................858.6 No Voice during an Active Call......................................................................................................................................................................................................................................... 858.7 Can not connect to the configuration Website................................................................................................................................................................................................................. 858.8 Forget the Password........................................................................................................................................................................................................................................................... 86
FLYINGVOICE Page 7of 861 Introduction1.1 Thanks for Purchasing FIP11/FIP11W/FIP11WLThank you for purchasing FIP11/FIP11W/FIP11WP/FIP11P. The FIP11/FIP11W/FIP11WP/FIP11P which has 4 lines is a full-featured VoIP (Voice over Internet Protocol) phone that provides voice communication over an IP network.This phone functions not only much like a traditional phone, allowing to place and receive calls and enjoy other features that traditional phone has, but also it own many data services which you could not expect from traditional telephone.This guide will help you easily use the various features and services available on your phone.The FIP11/FIP11W/FIP11WL, which has a 3dB internal antenna for 802.11n 1T1R, supports wireless.1.2 Package ContentsYour package includes the following:One FIP11/FIP11W/FIP11WP/FIP11P IP Phone UnitHandset and handset cordHeadsetOne universal power adapterOne Ethernet cableWall-mounting screw pack
FLYINGVOICE Page 8of 862 Installing2.1 Assembling the Phone and Connecting to the Network1) Plug one end of the coiled phone cord into the left side of the phone base.2) Plug the other end of the handset cord into the jack at the bottom of the handset.3) If you are using an external power source, push the power cord into the power supply, and plug the power supply into the phone base unit.Note: Use only the power supply that came with the phone.4) Plug the Ethernet cable into Internet port in the rear side of the base station. Plug the other end of the Ethernet cable into your alreadyprepared network connection.2.2 Mounting the Phone to the Wall1) Complete the assembly instructions.2) Attach two appropriate screws to the wall. Leave 1/4 distance from the wall. This allows you to slide the mounting brackets on to the screws.Push down slightly to lock the phone in place.2.3 Turning on the PhoneThis section assumes that the correct connections have been made.1) Check whether the Internet port is well connected.2) Plug the AC power adapter into the electrical outlet.Note: Use only the adapter that came with the phone.3) The LCD will firstly display “Welcome” and all of the lights on the phone will flash.4) Next, the LCD display “Initializing Network”.
FLYINGVOICE Page 9of 865) After the sequence, the phone will display date & time, lines status for the phone, and FIP11/FIP11W/FIP11WL is started normally.Note: If the phone does not provide this screen, re-confirm installation and connections. If these are incorrect, try unplugging thephone and plugging it back in again. If you still don’t see the display, then contact your Phone Administrator or service provider.2.4 Connect to the InternetYou can connect the FIP11/FIP11W/FIP11WL to the Internet via wired and via wireless.2.4.1 Via WiredStep 1.Check FIP11/FIP11W/FIP11WP/FIP11P have powered on correctly.Step 2.Plug the Ethernet cable into Internet port in the rear side of the base station. Plug the other end of the Ethernet cable into your already prepared network connection.Step 3.After the sequence, the IP Address of Internet port will appear at the bottom of the LCD.2.4.2 Via Wireless (FIP11 do not support wireless)You can configuration wireless from LCD menu and from webpage.From LCD menu:Step 1.Press the button, and then select 13Wireless using the UP and DOWN button.Step 2.Choose 2Wireless Connection and you can view the wireless then FIP11/FIP11W/FIP11WL can connect to.Step 3.Highlight one network using the UP and DOWN button, and press the softkey button under link to connect.Note: If the Wi-Fi need authentication, choose the authentication and fill in the password.Step 4.Press the softkey button under ok to confirm connecting.Step 5.If the AP has connected, the wireless icon in LCD will display linked.
FLYINGVOICE Page 10 of 86From webpage:Step 1.Login the web and then open Network/Wireless webpage.Step 2.Highlight one Wi-Fi and the words will get larger, following is one example:
FLYINGVOICE Page 11 of 86Step 3.Press the button to connect to the E3CALL_SZ.Step 4.If the Wi-Fi need authentication, choose the authentication and fill in the password, then choose the button to connectionStep 5.If the AP have connected, then connection status will change like following picture and the icon of wireless will display linked.
FLYINGVOICE Page 12 of 863Get Familiar with FIP11/FIP11W/FIP11WL3.1 Front PanelFront PanelNo.Part NameDescription of function1Handset topcradleFor the placement of handset (Receiverend)Hook switchFor hang-up and hang-off of handsetCradle latchTo prevent the handset from droppingwhen it is wall-mounted.Handset bottomcradleFor the placement of handset(Transmitter end)Handset cordportRJ-11 jack on the left side of the IPphoneHeadset wireportRJ-11 jack on the bottom of the handsetHeadsetTo mount mouthpiece and earpiece onthe single handle.2LCD screenThe LCD screen is for displaying yoursettings, such as phone number, linestatus and so on.3Multi-FunctionalKeyThese keys can be used as speed dial,BLF, shortcut key, pick up and call park.3Line KeysIn standby:These keys are used as line keys; you canpress the line button to select thecorresponding line, and then user canmake call or do other functions.The LEDs under the keys used to displaythe status of each extension, please referto 3.3 LCD indicator
FLYINGVOICE Page 13 of 864Soft keysThese keys are used as soft keys. Thesecan be used for item selection or controlon the LCD screen.The softkey’ function depends on theircorresponding content displayed on theLCD at that time.5MenuPress it to access to menu items: such asphonebook, multi-functional key, andcall history and so on.6PhonebookShortcut key of phonebook7MSGThe key can be used for voicemailselection, press it to access voicemail(must be set up by your phoneadministrator)The LED is to indicate voicemail status.Please refer to 3.3 LCD indicator8SwitchThe shortcut key of switch page9HoldThe Hold key is used to hold the currentcall, press it again to release the holdfunction.10RecordingEnter the button to recording11Navigation keysCotain up,down,left right,ok12Mute/DelWhen the phone is turned on, press theswitch to silent mode.Enter a text or number when this key isused to delete the previous character ornumber13HeadsetPress it to use headset.14TransferTo transfer the call to the third partyduring the call.15Three-wayconferenceThree-way conference , call process pressthis button to start the Three-wayconference16VolumeAdd or reduce the volume
FLYINGVOICE Page 14 of 8617RedialThe Redial key is used to redial the lastdialed number automatically.18HandsfreePress it to use Handsfree19NumericKeypadEnters numeric digits for initiating a callor for entering configurationinformation.20LCDThe phone display state through the lightcolors21LOGOThe logo of flyingvoice
FLYINGVOICE Page 15 of 863.2 Rear PanelRear PanelPart NameDescription of functionLineHeadset console, connect to headsetDC 5VPower portUSBInsert usb for storagePCConnects to a PC.InternetConnects to the Ethernet switch, router or Internet.3.3 LEDs IndicatorLEDColorStatusDescriptionONThe phone is in the initialization process.Blink(300 ms)Telephone is ringing (any line).Blink (1 second)The phone receives the short message or voiceinformation.OFFThe phone is in power-off / free / busy / call onhold / mute calls status3.4 Get Familiar with LCD
FLYINGVOICE Page 16 of 86LCDNameDescription of functionDateTo display the current date.Date format is mm/ddTimeTo display the current time.Time format is mm:ss (A or P)Phone NumbersTo display the phone number of lines.LinesTo display the status of lines.The icon means unregistered.The icon mean registered.Softkey FunctionTo display the current softkey function.Softkey ButtonsYou can use the softkey button to highlight the itemdisplayed on the LCD screen and then configuration.One button directs to one softkey function, the blue linein the left picture displays the correspondingrelationship.
FLYINGVOICE Page 17 of 864 MenuUser can use MENU,soft key and button to browse, modify and configuration the phonebook, multi-functional keys, network, accounts,factory default and so on.4.1 ItemsThe table below lists Menu items which FIP11/FIP11W/FIP11WL included:Main menu(LCD display)Menu Items(LCD display)Submenu Items(LCD display)Explanation1Phonebook1.1NewEntryUser can view, add, edit, and delete phonebook using the five softkey.User can also make call, and send text message directly using the fivesoftkey.The Max records are 100.2Multi-FunctionalKey2.1Exp Key 1To configuration the function of multi-functional keys2.2Exp Key 22.3Exp Key 32.4Exp Key 43Call History3.1RedialListTo list the latest 100 records of called call, answered call and missedcalls.3.2Answered Calls3.3Missed Calls4Text Message4.1SENDUser can send message according to prompt.
FLYINGVOICE Page 18 of 864.2Recived BoxTo list the latest 100 records of received message and sent message.4.3SentBox5BlackList5.1NewEntryTo configuration the blacklist, max record is 100.6Preferences6.1Call WaitingTo enable or disable call waiting6.2Auto AnswerTo enable or disable auto answer.7Ring Tone7.1Bell Type1Choose the ring tone from Bell Type1- Bell Type15.7.2Bell Type27.3Bell Type37.4Bell Type47.5Bell Type57.6Bell Type67.7Bell Type77.8Bell Type87.9Bell Type97.1Bell Type108Volume SettingTo turn up or turn down volume.9Accounts(need password)9.1Line 19.1.1Account EnableTo enable/disable line1.9.1.2PasswordTo set password of line1.9.1.3AccountTo set account of line1.9.1.4Display NameTo set display name of line1.
FLYINGVOICE Page 19 of 869.1.5Phone NumberTo set the phone number of line1.9.1.6SIP DomainNameTo set the SIP domain name or domain name of line1.9.1.7SIP ServerTo set the SIP server IP address of line1.9.1.8SIP Server PortTo set the SIP server port of line1.9.1.9Outbound ProxyTo set the outbound proxy IP address or domain name of line1.9.1.10OutboundProxy PortTo set the outbound proxy port of line1.9.2Line 2Same to 9.19.3Line 39.4Line 4-line810Call Forward10.1CFWDAllNumberTo set the destination phone number of CFWD AllNumber10.2CFWD BusyNumberTo set the destination phone number of CFWD Busy Number10.3CFWD NoAnsNumberTo set the destination phone number of CFWD No AnsNumber10.4CFWD NoAnsDelayTo set the destination phone number of CFWD No AnsDelay11Time/Date11.1Time(H:m:s)
FLYINGVOICE Page 20 of 8611.2Date(m/d/y)12Voice Mail12.1Line 112.1.1MWI EnableTo enable or disable voice mail of line112.1.2Voice MailNumberTo set the voice mail number of line1.12.2Line 2Same to 12.113Network13.1WANConnection TypeTo view the current Internet port’s connection type, or to change theInternet port connection type from Static, DHCP and PPPoE.13.2CurrentIPTo view the current Internet port IP address, or to change the Internetport IP address.13.3CurrentNetmaskTo view the Current Netmask, or to change the Current Netmask.13.4CurrentGatewayTo view the Current Gateway, or to change the Current Gateway.13.5DNS1To view the DNS1, or to change the DNS1.13.6DNS2To view the DNS2, or to change the DNS2.13.7Enable WANLoginTo enable or disable user login webpage from Internet port.13.8Web PortTo view the Web Port, or to change the Web Port.13.9SIP QoSTo view the SIP QoS, or to change the SIP QoS.13.1RTP QoSTo view the RTP QoS, or to change the RTP QoS.13.11Data QoSTo view the Data QoS, or to change the Data QoS.13.12VLANIDTo view the VLANID, or to change the VLANID.
FLYINGVOICE Page 21 of 8613.13802.1p PriorityTo view the802.1p Priority, or to change the802.1p Priority.14Wireless14.1WirelessSettings14.1.1WifiConnectionTypeChoose the connection type from Static and DHCP14.1.2CurrentIPTo view the current Internet port IP address, or to change the Internetport IP address.14.1.3CurrentNetmaskTo view the Current Netmask, or to change the Current Netmask.14.1.4CurrentGatewayTo view the Current Gateway, or to change the Current Gateway.14.1.5DNS1To view the DNS1, or to change the DNS1.14.1.6DNS2To view the DNS2, or to change the DNS2.14.2WirelessConnectionAPTo display the name of all APs.15Product INFO15.1Product NameTo view the current information of Product Name, Software Version,Hardware Version and MAC Address.15.2SoftwareVersion15.3HardwareVersion15.4MAC Address16Status16.1Account1StatusTo view the current information about the status of account1/2/3/4/5.16.2Account2Status16.3Account3Status
FLYINGVOICE Page 22 of 8616.4Account4Status16.5Account5Status17RebootTo reboot FIP11/FIP11W/FIP11WL.18Factory DefaultTo set FIP11/FIP11W/FIP11WL factory default.19Set PasswordTo reset password.The password of LCD is same as the one of Webpage.Default is null.20LCD ContrastTo view and change the contrast of LCD.21Login/LogoutPress it to logout LCD.FIP11/FIP11W/FIP11WL will memory the password if user has input thepassword when access to 9Accounts and FIP11/FIP11W/FIP11WL willnot request the password if user access to it again.Press 20Login/Logout to erase memory, and then user should inputpassword when user access to 9Accounts again.4.2 How to configuration from Menu1) When the phone is on-hook, press the button to enter Main menu.2) Use the Numeric Keypad to input the digit or character3) Press the en softkey button to change the input method between digit, capital letter and small letter.4) Use the up and down softkey button to scroll up and scroll down. Configuration the item or sub-item according to the prompt.5) Press the ok softkey button to confirm.
FLYINGVOICE Page 23 of 866) Press the save softkey button to save changes.7) Press button or delChr softkey button to delete one digit or a character.8) Press the cancel softkey button to cancel changes and back to the up level.9) The password which need when access to Accounts item is the same as the one of admin mode when login Web, default is null.
FLYINGVOICE Page 24 of 865 Using Basic Phone Function5.1 Using the Handset/ Speakerphone/ Headset5.1.1 Using the HandsetTo place and answer calls using the handset, simply lift the handset.5.1.2 Using the SpeakerphoneTo place and answer calls using the speaker, press the speaker button. The green light behind the button will illuminate.5.1.3 Using the HeadsetTo place and answer calls using the speaker, press the headset button. The green light behind the button will illuminate.5.2 Making Telephone Call5.2.1 Place a CallYou can place a call by:Step 1.Lifting the handset and dialing phone number, followed by the # or wait 5 seconds, FIP11/FIP11W/FIP11WL will dial out the phonenumberStep 2.Connect the headset, press the headset button and dial phone number, followed by the #or wait 5 seconds, FIP11/FIP11W/FIP11WL willdial out the phone numberStep 3.Press the speaker button and dial phone number, followed by the # or wait 5 seconds, FIP11/FIP11W/FIP11WL will dial out the phonenumber
FLYINGVOICE Page 25 of 865.2.2 Using Redial ButtonTo redial the last number called:Lift the handset or press speakerphone or press headset, and then press the redial button; the number will be automatically dialed.5.2.3 Dialing from PhonebookAdding a phonebookBelow are the steps to add a phonebook in menu, User can also add phonebooks from you PC using FIP11/FIP11W/FIP11WL Web Interface,Step 1.Press button access to the menu items, and use the softkey button to choose 1.PhonebookStep 2.Add one phonebook according to the prompt, press the en softkey button to change the input method between digit, capital letter andsmall letter.Using phonebook:Press button to access to the menu items, and use the softkey button to choose 1.Phonebook, and then highlight the phonebookyou want to call, press the dial softkey button to make call immediately.5.2.4 Dialing from Call HistoryPress button access to the menu items, and use the up and down button to choose 3.Call History, and then highlight the phonenumber you want to call, press the dial softkey button to dial immediately.5.2.5 Using Speed DialAdding a speed dial:Below are the steps to add a speed dial from menu, User can also set speed dial from you PC using FIP11/FIP11W/FIP11WL Web Interface.
FLYINGVOICE Page 26 of 86Step 1.Press button access to the menu items, and use the up and down button to choose 2. Multi-Function KeyStep 2.Configuration one Multi-Function Key to speed dial according to the prompt.Making speed dial:Press the Multi-Function Key corresponding to speed dial to make call immediately.5.2.6 Using Dial PlanAdding one dial plan:Step 1.Open Phone/Dial Plan webpageStep 2.Add one dial plan, user can refer to 7.6.3 Dial PlanUsing dial plan to make call:Dial the phone number according to one dial plan.5.2.7 Using Delayed hotlineAdd the delayed hotline from SIP Account/Account1/2 webpage, User column, below is one example:Step 1.Open SIP Account/Account1/2 webpage, User columnStep 2.Fill in the delayed hotline number, user can also add the delayed time.Example 1: set the delayed hotline number is 111.Example 2: set the delayed hotline number is 111 and delayed time is 4 seconds.5.2.8 Answering a Telephone CallWhen a call is incoming, the associated line button will flash and the phone will ring.You can receive the call by:
FLYINGVOICE Page 27 of 86Step 1.Pressing the corresponding line button orStep 2.Pressing the speakerphone, orStep 3.Lifting the handset, orStep 4.Auto-answer: if auto-answer is enabling, FIP11/FIP11W/FIP11WL will answer the phone automatically when there is a call incomingEnable auto-answer: press button to access to the menu items, then use the up and down button to choose 6 Reference, setauto-answer enable according to the prompt.Note: user can also enable auto-answer in Phone/Preference webpage, miscellaneous column.5.3 Adjusting Call VolumeFrom menu:Step 1.Press button, and then choose volume.Step 2.Press up and down button to turn up or turn down volume.Using multi-functional key:Step 1.Choose two multi-functional key (assuming the two multi-functional keys are Exp Key 1 and Exp Key 2), andconfiguration as follows:Step 2.Press Save Settings to save changes and user can see the corresponding LED is solid green.Step 3.Press the Exp Key1 button to turn up volume, press the Exp Key 2 button to turn down volume.
FLYINGVOICE Page 28 of 865.4 Black ListIf user added a black list, FIP11/FIP11W/FIP11WL will forbid the phone number incoming.Adding a black list:There are two ways to add black list, one is from menu, and the other is from your PC to use FIP11/FIP11W/FIP11WL’s webpage.From menu:Step 1.Press button, and then choose 5black list.Step 2.Choose NewEntry, and then add one black list according to the prompt.From Webpage:Step 1.Log on the web, open Phone/Phonebook webpage, Black List column.Step 2.Refer to the 7.6.4.1 Black List to add blacklist.5.5 Muting a CallDuring an active call, pressing the button to mute the handset, headset or speakerphone.This function prevents the person on the active call from hearing what you or someone else in the room is saying; the light behind the button willilluminate on (green).To cancel the Mute function, please press the MUTE/DEL button again and the light behind the button will illuminate off.5.6 Placing a Call on HoldWhen FIP11/FIP11W/FIP11WL is during one active call:Step 1.Pressing the button to put the active call on hold, then you will hear a dial tone, the remote party will hear the hold music
FLYINGVOICE Page 29 of 86Step 2.User can input the phone number to make callStep 3.Pressing the button again to release the previously Hold state and resume the bi-directional media.5.7 Three Way Conference CallsStep 1.To initiate a conference call, press the button during an active call and the first call is placed on hold, and you will hear adial tone.Step 2.Dial the second person’s telephone numberStep 3.After the second person answers the call, press CONF softkey button to start the conference call; all three parties will be participating ina conference call.Note: If you hang up firstly, the other two parties will be disconnected; if one party hangs up firstly, you can go on talking with the other party.5.8 Attended TransferYoucallthe personto whom youaretransferring the call and speak to them before transferring the call:Step 1.To initiate a transfer; press the button during an active call. This places the first call on hold and you will hear a dial tone.Step 2.Dial the second person’s telephone number.Step 3.When the second person answers, you can have a private conversation with the second person without the first person hearing it.Step 4.To connect the call to the second person, press the XFER softkey button to complete the transfer. You will be disconnected from the call.Step 5.If you hang up during the call with the second person before pressing XFER softkey button, the transfer is not completed; this only endsthe call with the second person, and you can press the button to continue the first call.
FLYINGVOICE Page 30 of 865.9 Unattended TransferYou can transfer an active call to a third party without announcement.Step 1.To initiate an unattended (blind) transfer; press the XFER softkey button during an active call. The first call is placed on hold and youwill hear a dial tone.Step 2.Now dial the second person’s telephone number with immediately ending char “#”, FIP11/FIP11W/FIP11WL will transfer phoneautomatically and you will be disconnected from the call.5.10 Forwarding CallsYou can forward all calls, forward calls when the phone is busy or forward calls when there is no answer.Below are the steps to configuration call forward from menu. You can also set call forwarding options from your PC using the IP Phone WebInterface.From menu:Step 1.Press the button.Step 2.Select 10Call Forward and choose one type of call forwarding.• CFWD All Number—Forwards all calls to a single number immediately when there is an incoming call.• CFWD Busy Number—Forwards all calls to another number when the phone is busy.• CFWD No Ans Number—Forwards calls to another number if there's no answer at your phone.• CFWD No Ans Delay—the seconds to delay forwarding calls, if there is no answer at your phone.Step 3.Fill in the call forwarding number.Step 4.Press the save softkey button to save changes.
FLYINGVOICE Page 31 of 865.11 Call WaitingBefore using call waiting, you should enable it firstly, and default is enabling.During an active call:Step 1.If call waiting is enabled, call waiting alerts you with ringing if there is another call is incoming, and the associate line button will changeto red blinking, press the line key of the second call to answer the second call with the first call holding, pressing the line button of the first callto back to the first call with the second call holding.Step 2.If the call waiting is off, new calls would be rejecting and the new caller will hear busy tone when you are on another call.Enable Call Waiting:You can turn call waiting on or off from menu in Menu/6References item.And user can also enable call waiting by using your PC to open SIP Account/Account X (1/2) webpage, User column.5.12 Ending a CallTo end a handset call, hang up the handset.To end a speakerphone call, press the speaker button.To end a headset call, press the headset button.5.13 Viewing and Returning Missed CallsThe LCD screen on your IP phone will notify you like the following picture if a call came in that was unanswered.To return a missed call:• If the LCD screens shows a missed call:
FLYINGVOICE Page 32 of 86Step 1.press the softkey button under miss to view the call.Step 2.Press the softkey button under dial to return the missed call.• If the LCD screen does not show a missed call, you can return a call from the Missed Call list:Step 1.Press the button.Step 2.Then selects 3Call History.Step 3.Then selects Missed Calls.Step 4.Choose the call you want to return and press Dial.To view a list of all missed calls:• If the LCD screen shows a missed call, press the softkey button under miss to view a list of missed calls.• If the LCD screen does not show a missed call:Step 1.Press the button.Step 2.Then selects 3Call History.Step 3.Then selects Missed Calls.5.14 Text Message5.14.1 Sending MessageStep 1.Press button, and then choose 4Text Message by using the up button or the down button.Step 2.Press the select softkey button to enter to 1SEND item.Step 3.Press the select softkey button to edit message.Note: When inputting text, use the en softkey button to change the input method among numbers, capital and lowercase English letters, en
FLYINGVOICE Page 33 of 86stands lower case, EN stands capital letter, and num stands digitStep 4.Press the oksoftkey buttonto input receivers’ phone number.Note: FIP11/FIP11W/FIP11WL support group mails, user can send one message to 10 friends or family one a time;Press the ok softkey button to access to configuration the next receiver’s phone number;You can select one number in phonebook by pressing the pbook softkey button.If user has configuration the phone numbers which you want to send, press the oksoftkey buttontwice to access to the nextitem (Sender number).Step 5.Set Sender phone number, default is line1’s phone number.Step 6.Press the selectsoftkey buttonto start sending message.5.14.2 Reading MessageStep 1.Press button, and then choose 4Text Message by using the up button or the down button.Step 2.Press the selectsoftkey buttonto enter to 2Recived Box item or Sent Box item.Note: In Received Box are messages have received from others including new messages and old messages. The ones in Sent Box aremessages have sent out.Step 3.Press the selectsoftkey buttonto access to the next item. Choose the message you want to read by using the up button or the downbutton.5.15 DND (Do Not Disturb)Use the Do Not Disturb feature to prevent incoming calls from ringing your phone.To enable Do Not Disturb, use the softkey under the Not disturb.
FLYINGVOICE Page 34 of 866 Using Advanced Phone Functions6.1 Speed DialsCreating Speed Dials:Following are the steps to creating speed dials in webpage; you can also creating it from LCD Menu.Step 1.Access to web, and then open Phone/Multi-Functional Key webpageStep 2.Then configures one Exp key to speed dial, and then choose the line and fill in the phone number. The following picture is a settingexample:Step 3.Press button to save changes and then press button to make changes effective.Using Speed Dials:Step 1.Press the configured Exp Key 1 to call 111 or press Exp Key 2 to call 112 immediately.6.2 BLF (Busy Lamp Field)Your system administrator may configure your phone so that you can monitor other user’s phones from your phone. User can create BLF fromMenu/Multi-functional key or from your PC in Phone/Multi-Functional Key webpage.If this feature is configured, some multi-functional key buttons on your phone are assigned to display the status of another user’s phone. For
FLYINGVOICE Page 35 of 86example, if your one multi-functional key is configured to display Bob’s phone line, the associate multi-functional key shows you the status ofhis phone line:Green: Line is idle.Red (steady): Line is active or in use.Red (blinking): Line is ringing.In addition, if you have configured the pickup code in BLF, you can press the same multi-functional button to pick up a ringing call at hisextension.The example below describes the steps to configuration the pickup in BLF from Webpage, user can also configuration from MENU.Configure the pickup code in BLF:Step 1.Access to web, and then open Phone/Multi-Functional Key webpageStep 2.Then configures one Exp key to BLF, and set Pickup Code (you can get the pickup code from your administrator). The following pictureis a setting example based on AsteriskStep 3.Press button to save changes and then press button to make changes effective.To pick up a ringing call:Step 1.Assuming a ringing call at 003 and the associate LED is blinking.Step 2.Press line2 button, and then press the Exp key 1 button to pickup the call.6.3 Shortcut KeyThe steps below described how to configuration the shortcut key from Webpage, user can also configuration from MENU.Creating Shortcut Key:
FLYINGVOICE Page 36 of 86Step 1.Access to web, and then open Phone/Multi-Functional Key webpageStep 2.Then configures the Exp keys to shortcut key, and set as you need. The following picture is a setting example:Step 3.Press button to save changes and then press button to make changes effective.Using shortcut Key:Press the Exp Key 1, then the LCD will display the phonebook item immediately, and user can configuration it, the steps are same asconfiguration from menu.Press the next Exp Keys, and the LCD will display the corresponding item immediately, and user can also configuration it.6.4 PickupThe function of pickup is similar to the speed dial.The example below describes the steps to configuration the pickup from Webpage, user can also configuration from MENU.Adding pickup:Step 1.Log in the web, open Phone/Multi-functional Key webpage.Step 2.Choose one Exp key (assuming is Exp Key 3), and configuration as follows, user can refer to 7.6.2 Multi-functional Key:Step 3.Press button to save changes and then press button to make changes effective.Using pickup:Press the Exp Key 3 button (the configured multi-functional key) to ring 010235689 quickly.
FLYINGVOICE Page 37 of 866.5 Call ParkCall Park is a feature of some telephone systems that allows a person to put a call on hold at one telephone set and continue the conversationfrom any other telephone set.During an active call, pressing one preprogrammed multi-functional key button to transfer the current telephone conversation to an unusedextension number and immediately puts the conversation on hold. The telephone system will then display the extension number of the parkedcall so that the call can later be retrieved.If no one picks up the parked call within the set time, the telephone system may ring back the parked call. This transfers the parked call back tothe person who originally parked the call.The example below describes the steps to configuration the call park from Webpage, user can also configuration from MENU.Adding Call Park:Step 1.View the parking settings in server, below is an example in TrixBoxStep 2.Log in the web, open Phone/Multi-functional Key webpage.Step 3.Choose one Exp key (assuming is Exp Key 6), and configuration as follows, user can refer to 7.6.2 Multi-functional Key:
FLYINGVOICE Page 38 of 86Step 4.Press button to save changes and then press button to make changes effective.Using Call Park:Step 1.During an active call (assuming party 1(FIP11/FIP11W/FIP11WL)’s phone number is 6221, party 2’s phone number is 111)Step 2.Party 1 press the Exp Key 6 button (the configured multi-functional key) to park the current conversation and listen the voice promptpatiently,Step 3.Party 3 dialing 71 using another phone to retrieve the call with party 2.6.6 MSGVoice Mail service must be available on your network to use this feature.6.6.1 Enable and configuration MSGThere are two ways to enable MSG, one is from menu, and the other is from your PC to use FIP11/FIP11W/FIP11WL’s webpage.From Menu:Step 1.Press Menu button to enter menu items and then choose 12Voice MailStep 2.Highlight the line you want to configuration, and then select itStep 3.And then use the softkey buttons to configuration it according to the promptStep 4.Press the save softkey button to save the changesFrom Webpage:Step 1.Log into Web, open Account X(1/2)/User webpage.Step 2.Enable MWI Enable and fill in the Voice Mailbox Numbers (get the number from your phone administrator), below is a settingsexample based on Asterisk.
FLYINGVOICE Page 39 of 86Step 3.Press button to save changes, then the notice will appear, pressbutton to make changes effective.6.6.2 Using MSGTo access you voice mail box, press the MSG button.Then user can listen to the new voice mail or old voice mail or reply voice mail according to the voice prompt.6.7 Changing the LCD Screen ContrastStep 1.Press the button, scroll to19LCD Contrast, and press theSelect softkey buttonto access.Step 2.Use theup and downbuttonsto adjust the screen contrast. Press theUpbutton to increase the contrast. Press theDownbutton to decrease the contrast.Step 3.Press thesavesoftkey buttonto save.6.8 Changing Your Ring ToneTo change a ring tone:Step 1.Press the button.Step 2.Select 7Ring Tone.Step 3.Use theup and downbuttonsto highlight the ring tone. Press theselectsoftkey buttonto choose the highlighted ringtone.
FLYINGVOICE Page 40 of 866.9 Setting Your Phone’s Date and TimeThedate andtime for yourphonenormallycomefromthe phoneserver.However,if youneedtochange some date andtimeparameters,youcanfollowthese steps:Step 1.Press thebutton,selectTime/Date.Step 2.Choose date to adjust date; enterthe dateinthe followingformat:mm/dd/yy.Step 3.Choose time to adjust time; enterthetime inthefollowingformat:hh/mm/ss.Step 4.Press the oksoftkey buttonto save the changes.6.10 Rebooting Your PhoneThis setting is to configure and troubleshoot the network. You should not change these settings unless directed to by yourAdministrator as this can negatively affect your phone’s function.To reboot your phone:Step 1.Press thebutton.Step 2.Scrollto 16Reboot;press theselect softkey button to access to reboot item.Step 3.Then a notice “Confirm System Reboot” will appear, press the ok softkey button to confirm rebooting.6.11 Factory defaultThere two ways to make factory default: in menu and using website.In menu:Press button and choose 17factory Default, then a notice will appear, press the ok softkey button to continue.Using Website:
FLYINGVOICE Page 41 of 86Step 1.Access to website, open Administration/Management webpage;Step 2.Press the factory default button at the bottom of the webpage;Step 3.Waiting about 5 seconds, the red notice will appear, and then press Reboot button to rebootFIP11/FIP11W/FIP11WL.Note: If you choose factory default, you will return the phone to the original factory settings and will erase all current settings, including thedirectory and call logs.7 CONFIGURATION7.1 Web-based ConfigurationThis section will show you how to configure your FIP11/FIP11W/FIP11WL using the web-based configuration interface. The defaultnetwork settings are the following:Default Internet Connection Type: DHCPDefault PC Port Connection Type: BridgeDefault user name of admin mode: adminDefault user name of user mode: userDefault password of Web: (null)Default Web login port: 8080
FLYINGVOICE Page 42 of 86Web Idle Timeout: 5 min7.2 LoginTo access the phone through a web browserStep 1.Setup FIP11/FIP11W/FIP11WL correctlyStep 2.Lookup the Internet IP Address in the left side of LCDStep 3.Enter “http://Internet IP Address:8080” in the address field of the browser.Step 4.Type “admin” or “user” for the User Name, click on the Login button to access the configuration pageThere are two levels of web configuration: one “user” ID level that can view just some portion in the web, and the other “admin” IDlevel that can view and configure all settings in the web-based configuration interface. To use “admin” ID for login, please contactyour administrator, supplier or service provider.7.3 WebpageNo.NameDescription1maininformationDisplay the firmware version, DSP version,Current Time, and administration mode.Press Logout button to logout.2navigation barClick navigation bar, many sub-navigation barwill appear in the place 4.3HelpDisplay the main information for configuration;user can get help from it directly.
FLYINGVOICE Page 43 of 864sub-navigationbarClick sub-navigation bar to enter toconfiguration webpage5configurationtitleThe configuration title6configurationbarsThe configuration barsEvery time making some changes, usershould press the button to confirm and save thechanges.After pressing the button, the redwill appear to noticeuser to reboot.To cancel the changes.Press it to reboot FIP11/FIP11W/FIP11WL
FLYINGVOICE Page 44 of 867.4 Status7.4.1 BasicThis webpage displays the basic status of yourFIP11/FIP11W/FIP11WL, including theinformation about product information, SIPaccount status, network status, VPN status, PCport status and system status.Click Refresh button to refresh the status.
FLYINGVOICE Page 45 of 867.4.2 LAN HostThis page displays the status about the cliendwhich connected to theFIP11/FIP11W/FIP11WL’s LAN port7.4.3 SyslogThis page displays the log of system.User can press Clear button to clear allinformation,Click Refresh button to refresh syslog.Click Save button to save syslog.
FLYINGVOICE Page 46 of 867.5 Network7.5.1 WANUser can configuration the parameters of Internet Port, PC port and Network Address Server Settings (DHCP). The details are as follows:7.5.1.1 Internet Port (WAN)Static:In static mode, user should fill in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Second DNS got from youradministration.WebpageField NameDescriptionInternetConnectionTypeChoose Static IP.IP AddressThe IP address of Internet portSubnet MaskThe subnet mask of Internet port.DefaultGatewayThe default gateway of Internet port.Primary DNSThe primary DNS of Internet port.Second DNSThe second DNS of Internet port.
FLYINGVOICE Page 47 of 86DHCP:In DHCP mode, IP phone is a DHCP client.IP phone will get the IP Address, Subnet Mask and Default Gateway from the DHCP server.WebpageField NameDescriptionInternetConnectionTypeChoose Automatic Configuration-DHCP.DNS typeChoose DNS type from Manual and AutomaticIn Manual: user should set the Primary DNSand Second DNS manually.In Automatic: IP Phone will get the PrimaryDNS and Second DNS from DHCP Serverautomatically.PPPoE:WebpageField NameDescription
FLYINGVOICE Page 48 of 86InternetConnectionTypeChoose PPPoE.PPPoE AccountFill in the PPPoE account which get from InternetService ProviderPPPoEPasswordFill in the PPPoE account get from InternetService ProviderPPPoEAuto-DialIf or not enable PPPoE Auto-Dial.DNS TypeChoose DNS type from Manual and AutomaticIn Manual: user should set the Primary DNSand Second DNS manually.In Automatic: IP Phone will get the PrimaryDNS and Second DNS from DHCP Serverautomatically.Primary DNSThe primary DNS of Internet port.Second DNSThe second DNS of Internet port.7.5.2 LAN
FLYINGVOICE Page 49 of 86Field NameDescriptionLocal IPAddressEnter the IP address of the router on the local area network, all theIP addresses of the computers which are in the router’s LAN mustbe in the same network segment with this address, and the defaultgateway of the computers must be this IP address. (The default is192.168.1.1)Local SubnetMaskEnter the subnet mask to determine the size of the network (defaultis 255.255.255.0/24)Local DHCPServerIf or not enable Local DHCP ServerDHCP StartAddressEnter a valid IP address as a starting IP address of the DHCPserver, and if the router’s LAN IP address is 192.168.1.1, startingIP address can be 192.168.1.2 or greater, but should be less than theending IP address.DHCP EndAddressEnter a valid IP address as an end IP address of the DHCP server.DNS ModeSelect DNS mode, options are Auto and Manual:1. When DNS mode is Auto, the device under LAN port willautomatically obtains the preferred DNS and alternate DNS.2. When DNS mode is Manual, the user should manually configurethe preferred DNS and alternate DNSPrimaryDNSEnter the preferred DNS address.SecondaryDNSEnter the secondary DNS address.Client LeaseTimeThis option defines how long the address will be assigned to thecomputer within the network. In that period, the server does notassign the IP address to the other computer.DNS ProxyEnable or disable; If enabled, the device will forward the DNSrequest of LAN-side network to the WAN side network
FLYINGVOICE Page 50 of 867.5.3 MAC CloneWebpageDescriptionMAC is the hardware address of network equipment. Sometimes,network providers may bind network account with the networkequipment’s MAC address. So you may not pass the provider’sauthentication when you use a new FIP11/FIP11W/FIP11WL. In thiscase, you can use MAC Clone to copy your PC’s MAC address toFIP11/FIP11W/FIP11WL’s Internet port.MAC is an important parameter for network equipments, so youshould make sure that the MAC is right, in order to prevent to makeFIP11/FIP11W/FIP11WL unusable.You can login FIP11/FIP11W/FIP11WL’s Web via PC port if youare incautious to make it wrong. And then cloning the right MAC orresume the default settings.Step 1 Press button to get the PC’sMAC addressStep 2 Pressto save the changesStep 3. Pressto cancel MAC address clone.Step 4. Press Reboot to reboot FIP11/FIP11W/FIP11WL.7.5.4 VPNA Virtual Private Network (VPN) is the extension of a private network that encompasses links across shared or public networks like the Internet.In short, by VPN technology, you can send data between two computers across a shared or public network in a manner that emulates theproperties of a point-to-point private link.
FLYINGVOICE Page 51 of 86WebpageField NameDescriptionVPN EnableIf or not enable VPN.And user can choose the VPN mode from PPTP and L2TP.Initial Service IPVPN server IP addressUser NameThe user name for authenticationPasswordPassword for authenticationVPN As DefaultRouteSet the VPN as default route7.5.5 DMZFIP11/FIP11W/FIP11WL provides a facility DMZ Host that maps ALL unsolicited data on any protocol to a single host in the LAN. Regularweb surfing and other such Internet activities from other clients will continue to work without inappropriate interruption. DMZ Host allows adefined internal user to be totally exposed to the Internet, which usually helps some special applications such as Netmeeting or Internet Gamesetc.WebpageField NameDescriptionDMZ EnableIf or not enable DMZ
FLYINGVOICE Page 52 of 86DMZ Host IPAddressset the IP address of DMZ host7.5.6 Wireless7.5.6.1 Wireless SettingsStatic:In static mode, user should fill in the values of IP Address, Subnet Mask, Default Gateway, Primary DNS and Second DNS got from youradministration.WebpageField NameDescriptionInternetConnectionTypeChoose Static IP.IP AddressThe IP address of Internet portSubnet MaskThe subnet mask of Internet port.DefaultGatewayThe default gateway of Internet port.Primary DNSThe primary DNS of Internet port.Second DNSThe second DNS of Internet port.DHCP:In DHCP mode, IP phone is a DHCP client.IP phone will get the IP Address, Subnet Mask and Default Gateway from the DHCP server from AP.WebpageField NameDescriptionInternetConnectionChoose Automatic Configuration-DHCP.
FLYINGVOICE Page 53 of 86TypeDNS typeChoose DNS type from Manual and AutomaticIn Manual: user should set the PrimaryDNS and Second DNS manually.In Automatic: IP Phone will get the PrimaryDNS and Second DNS from DHCP Serverautomatically.7.5.6.2 Wireless ConnectionWebpageField NameDescriptionConnectionStatusDisplay the current connection status, and thename of connected AP appear in the brackets ifthe wireless is connected.SSIDThe SSID name of all searched AP.AuthenticationDisplay the authentication type of the APEncryptionDisplay the encryption type of the APStatusDisplay the status of the AP.The icon stands for the IP542N have connectedto the AP.The icon stands for the signal strength of theAP.7.5.7 DDNS SettingField NameDescriptionDynamic DNSProviderDDNS is enabled and select a DDNS service providerAccountEnter the DDNS service account
FLYINGVOICE Page 54 of 86PasswordEnter the DDNS service account passwordDDNS URLEnter the DDNS domain name or IP addressStatusSee if DDNS is successfully upgraded7.5.8 RoutingField NameDescriptionDestinationDestination addressHost/NetBoth Host and Net selectionGatewayGateway IP addressInterfaceLAN/WAN/Custom three options, andadd the corresponding addressCommentComment7.6 SIP Account7.6.1 Line 1In this webpage, users can configuration the information about SIP account1, including the following 4 parts: Basic, Audio Configuration,Supplementary Service Subscription and Advanced.Following is the description about that.
FLYINGVOICE Page 55 of 867.6.1.1 BasicSet the basic information provided by your VOIP Service Provider, such as Phone Number, Account, password, SIP Proxy and so on.WebpageField NameDescriptionLine EnableIf or not enable Line 1Peer to PeerIf or not enable PEER to PEERIf enable, SIP-1 will not send register requestto SIP server;In System Status, SIP-1 Status is Registered;SIP-1 can make call out, but others can notcall SIP-1.Proxy DNSTypeChoose DNS type from A Type and DNS SRV.Use VPNIf or not enable VPNDomain NameThe domain of SIP ServerSIP ServerThe IP address of SIP ServerSIP PortThe port which SIP Server supports for VOIPservice, default is 5060OutboundProxyOutbound Proxy IP or domain nameOutbound PortOutbound Proxy’s Service portDisplay NameThe number will display in calleePhone NumberNumber of telephone provided by SIP ProxyAccountSIP account provided by SIP ProxyPasswordSIP password provided by SIP Proxy7.6.1.2 Audio ConfigurationSelect the audio Codec you want to use.
FLYINGVOICE Page 56 of 86WebpageField NameDescriptionAudio CodecType1Choose the audio codec type from G.711U,G.711A, G.722, G.729, G.723Audio CodecType2Choose the audio codec type from G.711U,G.711A, G.722, G.729, G.723Audio CodecType3Choose the audio codec type from G.711U,G.711A, G.722, G.729, G.723Audio CodecType4Choose the audio codec type from G.711U,G.711A, G.722, G.729, G.723Audio CodecType5Choose the audio codec type from G.711U,G.711A, G.722, G.729, G.723G.723 CodingSpeedChoose the speed of G.723 from 5.3kbps and6.3kbpsPacket CycleThe RTP packet cycle timeSilence SuppIf or not enable silenceEcho CancelIf or not enable echo cancel7.6.1.3 Supplementary Services SubscriptionWebpageField NameDescriptionCall WaitingIf or not enable Call waiting.Hot LineFill in the hotline number.Pickup handset or press speaker/headset button,FIP11/FIP11W/FIP11WL will dial out the hotlinenumber automatically.MWI EnableIf or not enable MWI (message waiting indicate).Voice MailboxNumbersFill in the voice mailbox phone numberMWI SubscribeEnableIf or not enable MWI subscribe
FLYINGVOICE Page 57 of 867.6.1.4 AdvancedWebpageField NameDescriptionDomain nameModeIf or not use domain name in the SIP URICarry PortInformationIf or not carry Port information in the SIP URI.Signal PortThe local port of SIP protocol, default is 5060DTMF TypeChoose the DTMF type from IN_band, RFC2833 andSIP INFO.RFC2833 Payload(>=96)User can use the default settingRegister RefreshIntervalThe interval between two normal Register messages.You can use the default setting.RTP PortSet the port to send RTP.IP Phone will select one idle port for RTP if you set“0”, otherwise use the value user set.Cancel MessageEnableWhen you set enable, an unregistered message will besent before registration, while you set disable,unregistered message will not be sent beforeregistration. You should set the option for differentProxy.Prack EnableIf or not enable prack.SIP Ping EnableIf this option enable, IP Phone will send SIP-PING toServer periodically instead of sending hello packet.The send interval is Keep-alive interval.
FLYINGVOICE Page 58 of 86Keep-aliveinterval (10-60s)The interval that IP Phone will send an empty packetto Proxy.7.6.2 Line 2The parameters of Line2 is same as Line1 except the value of Line 0.7.6.3 SIP Settings7.6.3.1 SIP Parameters
FLYINGVOICE Page 59 of 867.6.3.2 NAT TraversalWebpageField NameDescriptionNAT TraversalIf or not enable NAT.FIP11/FIP11W/FIP11WL supports STUNtraversal, choose “STUN” in the “NAT TraversalMode” if you want traverse NAT/Firewall.STUN Server IPSTUN server IP address, default is stun.fwdnet.netNAT RefreshInterval (sec)the interval to refreshPortSTUN port7.6.4 VoIP QoSField NameDescriptionSIP /RTP QoSThe default value is 0,you can set arange of values is 0~637.7 PhoneUser can configuration volume, call forward, multi-functional key, dial plan, phonebook and call log.7.7.1 PreferenceUser can configuration the value of ring volume, speakerphone volume, handset volume and so on.
FLYINGVOICE Page 60 of 867.7.1.1 PreferenceWebpageField NameDescriptionHandset InputGainAdjust the handset input gain from 0-7Handset VolumeGainAdjust the output gain from 0-7SpeakerphoneInput GainAdjust the speakerphone input gain from 0-7Speaker VolumeAdjust the speaker volume form 0-7Ringer VolumeAdjust the ringer volume form 0-7.7.7.1.2 RegionalWebpageField NameDescriptionTone TypeChoose tone type form China, US, Hong Kong andKR.Min JitterDelay (ms)The Min value of FIP11/FIP11W/FIP11WL’s jitterdelay, FIP11/FIP11W/FIP11WL’s jitter is anadaptive jitter mechanism.Max JitterDelay (ms)The Max value of FIP11/FIP11W/FIP11WL’sjitter delay, FIP11/FIP11W/FIP11WL’s jitter is anadaptive jitter mechanism.Hook-On ToneDelay (sec)How long FIP11/FIP11W/FIP11WL will delay tosound hook-on tone when call party end call.RingingTime(Sec)How long FIP11/FIP11W/FIP11WL will ring
FLYINGVOICE Page 61 of 867.7.1.3 Call ForwardWebpageField NameDescriptionCfwd AllDestThe phone number which will be forwarded to.IP Phone will forward all calls to the phone numberimmediately when there is an incoming call.Cfwd BusyDestThe phone number which will be forwarded to when line isbusy.Cfwd No AnsDestThe phone number which will be forwarded to when there'sno answer at your phone.Cfwd No AnsDelayThe seconds to delay forwarding calls, if there is no answerat your phone.7.7.1.4 MiscellaneousWebpageField NameDescriptionAuto AnswerIf or not enable auto answer. If enable,FIP11/FIP11W/FIP11WL will auto answer allincoming call immediately.Dial Time OutHow long FIP11/FIP11W/FIP11WL to sounddial out tone when FIP11/FIP11W/FIP11WLdialing number.CallImmediatelyKeyChoose call immediately key form * or #.ICMP PingIf or not enable ICMP Ping.If enable this option, FIP11/FIP11W/FIP11WLwill ping the SIP Server every interval time,otherwise, It will send “hello” empty packet tothe SIP Server.7.7.2 Multi-Functional KeyStep 1.Choose one Exp Key from the Exp Key 1…10.
FLYINGVOICE Page 62 of 86Step 2.Choose one function type from speed dial,BLF,shortcut key,call pickup and call park.Step 3.Set the other corresponding parameters.Step 4.Press Save Settings button to save changes, press Cancel Changes button to cancel changes.Below is an example:Adding speed dial:Step 1.Choose one Exp Key to configurationStep 2.Select the speed dial from the drop down listStep 3.Choose the Line from auto (the first line registered), line1, line2Step 4.Fill the phone number in ExpansionStep 5.Press to save changes and you can see the status ofcorresponding LED is solid green.Step 6.Press button to make changes effective.If set properly, press the corresponding key to make call immediately,and the status of LED is solid red.Adding BLF:Step 1.Choose one Exp Key to configurationStep 2.Select the BLF from the drop down listStep 3.Choose the Line from line1, line2.Step 4.Fill the monitored phone number in ExpansionStep 5.Fill the pickup code in Pickup Code if user wants to pickup thecall when there is a new call coming in monitored phone.
FLYINGVOICE Page 63 of 86Step 6.Press to save changes.Step 7.Press button to make changes effective.Adding shortcut key:Step 1.Choose one Exp Key to configurationStep 2.Select the shortcut key from the drop down listStep 3.Select the mode from the phonebook, call history, text message,volume+, volume- and login/logout in the drop down list.Step 4.Press to save changes and you can see the status ofcorresponding LED is solid green.Step 5.Press button to make changes effective.If set properly, press the corresponding button to access to phonebook,call history, text message, volume+, volume- and login/logout menudirectly.Adding Call Pickup:Step 1.Choose one Exp Key to configurationStep 2.Select the call pickup from the drop down listStep 3.Choose the Line from line1, line2.Step 4.Fill the phone number in ExpansionStep 5.Press to save changes and you can see the status ofcorresponding LED is solid green.Step 6.Press button to make changes effective.
FLYINGVOICE Page 64 of 86In idle, press the corresponding button to make call immediately.Adding call park:Step 1.Choose one Exp Key to configurationStep 2.Select the Call Park from the drop down list in typeStep 3.Choose the Line from line1, line2.Step 4.Fill the pickup extension code in ExpansionStep 5.Press to save changes and you can see the status ofcorresponding LED is solid green.Step 6.Press button to make changes effective.7.7.3 Dial Plan7.7.3.1 Parameters and SettingsWebpageField NameDescriptionDial PlanIf or not enable dial rule.LineChoose the call mode from line1, line2.Digit MapFill in the sequence used to match input numberThe syntactic, please refer to the following DialPlan SyntacticActionChoose the dial plan mode from Deny and DialOut.Deny means FIP11/FIP11W/FIP11WL will rejectthe matched number, while Dial Out meansFIP11/FIP11W/FIP11WL allow dial out the
FLYINGVOICE Page 65 of 86Picture 1matched number.Move UpPress it to move up.Move DownPress it to move down.Picture 2Steps :Adding one dial plan:Step 1. Enable Dial PlanStep 2. Click Add button, and the configuration table likePicture 1 will appearStep 3. Fill in the value of parameters.Step 4.Press OK button to end configuration.Step 5. Press Save Settings button to save changes.Editing one dial plan:Step 1. Enable Dial planStep 2. Choose one dial plan
FLYINGVOICE Page 66 of 86Step 3. Click Edit button, and the configuration table likePicture 2 will appearStep 4. Change the value of parameters.Step 5.Press OK button to end configuration.Step 6. Press Save Settings button to save changes.Deleting one dial plan:Step 1. Enable Dial planStep 2. Choose one dial planStep 3. Click Delete button to delete the dial plan7.7.3.2 Dial Plan SyntacticNo.StringDescription10123456789* #Legal characters2XLowercase letter x stands for one legal character3[sequence]To match one character form sequence.For example:• [0-9]: match one digit form 0 to 9• [23-5*]: match one character from 2 or 3 or 4 or 5 or *4x.Match to , , , …...For example:“01.”: can match ”0”, “01”, “011”, ”0111”, …….., ”01111…”
FLYINGVOICE Page 67 of 865<dialed:substituted>Replace dialed with substituted.For example：<8:1650>123456：input is “85551212”, output is“16505551212”6x,yMake outside dial tone after dialing “x”, stop until dialing character “y”For example：“9,1xxxxxxxxxx”:FIP11/FIP11W/FIP11WL make outside dial tone after inputting “9”, stoptone until inputting “1”“9,8,010x”: make outside dial tone after inputting “9”, stop tone until inputting “0”7TSet the delayed time.For example:“<9:111>T2”: FIP11/FIP11W/FIP11WL will dial out the matched number “111” after 2seconds.7.7.3.3 Example1. Example 1Using line 1, if user dials #12#2,FIP11/FIP11W/FIP11WL will call 010#12%232immediately.2. Example 2Using line 2, if user dials 5,8101,FIP11/FIP11W/FIP11WL will call 2413338101immediately,And FIP11/FIP11W/FIP11WL will make outside dial
FLYINGVOICE Page 68 of 86tone after inputting “5”, stop tone until inputting “8”.3. Example 3Using line 1, if user dials 422xxxx or 522xxxx,FIP11/FIP11W/FIP11WL will call 22xxxx333immediately.4. Example 4Using line 2, if user dials 2,622 or 2,6222 or 2,62222 oror ,FIP11/FIP11W/FIP11WL will call 5622 or 56222 or562222 or or immediately.And FIP11/FIP11W/FIP11WL will make outside dialtone after inputting “2” or “3”, stop tone until inputting“6”.5. Example 5Using line 1, if user dials ,FIP11/FIP11W/FIP11WL will reject the phone numberout.
FLYINGVOICE Page 69 of 867.7.4 Phone BookWebpageField NameDescriptionPicture 1NameInput the nameNumberInput the phone numberPicture 2Steps :Adding one phone book:Step 1. Click Add button, and the configuration table likePicture 1 will appearStep 2. Fill in the value of parameters.Step 3. Press OK button to end configuration.Step 4. Press Save Settings button to save changes.Editing one phone book:Step 1. Choose one phone bookStep 2. Click Edit button, and the configuration table likePicture 3 will appearStep 3. Change the value of parameters.Step 4. Press OK button to end configuration.Step 5. Press Save Settings button to save changes.Picture 3
FLYINGVOICE Page 70 of 86Deleting one phone book:Step 1. Choose one phone bookStep 2. Click Delete button to delete the phone bookMove one phone book to Black list:Step 1. Choose one phone bookStep 2. Click Move to blacklist button to delete thephone bookPicture 47.7.4.1 Black ListWebpageField NameDescriptionPicture 1NameInput the nameNumberInput the phone number
FLYINGVOICE Page 71 of 86Picture 2Steps :Adding one Black List:Step 1. Click Add button, then the configuration table likePicture 1 will appearStep 2. Fill in the value of parameters.Step 3. Press OK button to end configuration.Step 4. Press Save Settings button to save changes.Editing one Black List:Step 1. Choose one black listStep 2. Click Edit button, and the configuration table likePicture 2 will appearStep 3. Change the value of parameters.Step 4. Press OK button to end configuration.
FLYINGVOICE Page 72 of 86Step 5. Press Save Settings button to save changes.Deleting one Black List:Step 1. Choose one black listStep 2. Click Delete button to delete the black listMoving one Black List to phonebook:Step 1. Choose one black listStep 2. Click button to move the blacklist to the phonebookPicture 37.7.5 Call LogTo view the call log information such as redial list (incoming call), answered call and missed call.
FLYINGVOICE Page 73 of 867.7.5.1 Redial List7.7.5.2 Answered Calls
FLYINGVOICE Page 74 of 867.7.5.3 Missed Call7.8 AdministrationUse can manage the FIP11/FIP11W/FIP11WL in these six webpage; you can configuration the Time/Date, password, web access, system logand so on.7.8.1 ManagementYou can configuration the value of Time/Date, password, web access, and system log and so on.7.8.1.1 Time/DateWebpageField NameDescriptionNTP ServerFill in the NTP server IP address or Domain nameTime ZoneChoose the time zoneManual TimeAdjust time by manualAlarm EnableIf or not enable alarmAlarm TimeSet alarm timeDaylight SavingTimeIf or not enable daylight saving time.
FLYINGVOICE Page 75 of 86OffsetOffset time, “-60” means advancing 60miniter, “60” means delaying60miniteStart MonthChoose starting monthStart Day of WeekChoose starting dayStart Day of WeekLast in MonthChoose starting weekStart Hour of DayChoose starting hourStop MonthChoose stopping monthStop Day of WeekChoose stopping dayStop Day of WeekLast in MonthChoose stopping weekStop Hour of DayChoose stopping the function hourPicture 1Steps:Alarm:Step 1. Enable alarmStep 2.Set alarm time, like Picture 1.Step 3. Press Save Settings button to save changes and then press Rebootbutton to active changes.Daylight Saving Time:Step 1. Enable Daylight Saving Time.Step 2. Set value of offset, like Picture 2Step 3: Set staring Month/Week/Day/Hour in Start Month/Start Day ofWeek Last in Month/Start Day of Week/Start Hour of Day, analogouslyPicture 2
FLYINGVOICE Page 76 of 86set stopping Month/Week/Day/Hour in Stop Month/Stop Day of Week Lastin Month/Stop Day of Week/Stop Hour of Day.Step 5.Press Saving Settings button to save and press Reboot button to activechanges.7.8.1.2 Password ResetWebpageField NameDescriptionUser TypeChoose the user type from admin and user.Original PasswordInput original passwordNew PasswordInput the new passwordPassword ConfirmInput the new password againChange the password of admin mode:Steps:Step 1. Choose the admin from the drop-down list.Step 2. Input original password, default setting is null.Step 3. Input a new password twice time in New Password and ConfirmPassword.Change the password of user mode:Step 1. Choose the user from the drop-down list.
FLYINGVOICE Page 77 of 86Step 2. Input original password, default setting is null.Note: In admin mode, you can change the user password directly without thepassword of user mode.Step 3. Input a new password twice time in New Password and ConfirmPassword.7.8.1.3 Web AccessWebpageField NameDescriptionWAN InterfaceLoginIf or not enable user login WEB via Internet port.If enable, user can access Web to administration.Web Login PortSet the port which used to login WEB via Internet port and PC port,Default is 8080, that is why URL should have 8080.Web Idle TimeoutSet the web idle timeout time.The web page can be logged out after Web Idle Timeout without anyoperation.7.8.1.4 System Log SettingWebpageField NameDescriptionPicture 1SysLog ServerSet the SysLog Server IP address or domain name forFIP11/FIP11W/FIP11WL.Log LevelChoose log level from None/Error/Warn/INFO/Debug.The priority changes from left to right, left is the lowest,right is the highest; the higher priority, the more informationin syslog.FIP11/FIP11W/FIP11WL support local and remote Syslog.In local:
FLYINGVOICE Page 78 of 86Picture 2Picture 3Step 1. Set syslog server null and choose one kind of Log Level, like Picture 1.Step 2. Press Saving Settings button to save and press Reboot button to activechanges.Step 3. User can view syslog in Status/Syslog webpage.In remote:Step 1. Fill in syslog server IP address or domain nameStep 2. Choose one kind of Log Level, like Picture 2.Step 3. Press Saving Settings button to save and press Reboot button to activechanges.Step 4. User can view syslog in syslog server, and you can also view the syslog inStatus/Syslog webpage.7.8.1.5 Factory DefaultsWebpageField NameDescriptionPress Factory Default button to set FIP11/FIP11W/FIP11WL default.7.8.2 Firmware UpgradeWebpageDescription
FLYINGVOICE Page 79 of 86Steps:Step 1. Choose a upgrade file type from Upgrade Software, Upgrade Ring Voice,Upgrade Dial Plan and Upgrade Config FileStep 2. Press to browser the upgrade file.Step 3. Press to start upgrading, LCD will display the notice whenupgrading.Step 4. Login web and then check the firmware whether well upgraded by viewingthe firmware version in Status/Basic webpage.7.8.3 Provision1) Provisioning allow FIP11/FIP11W/FIP11WL auto-upgrading or auto-configuring2) FIP11/FIP11W/FIP11WL supports 3 ways to provision: TFTP, HTTP and HTTPS.Before testing or using TFTP, user should have tftp server and upgrading file and configuring file.Before testing or using HTTP, user should have http server and upgrading file and configuring file.Before testing or using HTTPS, user should have https server and upgrading file and configuring file and CA Certificatefile(should same as https server’s) and Client Certificate file and Private key file3) User can uploading CA Certificate file and Client Certificate file and Private Key file in Equipment Manage/Cert Manage page.4) Details please refer to document Provision_User Manual_en_v1.1.docField NameDescriptionProvision EnableIf or not enable provision.Resync on ResetIf or not enable resync after restartResync RandomSet the maximum delay for request the synchronization file,
FLYINGVOICE Page 80 of 86Delay(sec)default is 40.ResyncPeriodic(sec)If the last resync was failure, FIP11/FIP11W/FIP11WL willretry resync after the “Resync Error Retry Delay ” time,default is 3600s.Resync ErrorRetry Delay(rec)Set the periodic time for resync, default is 3600s.Forced ResyncDelay(sec)If it’s time to resync, but FIP11/FIP11W/FIP11WL is busynow, in this case, FIP11/FIP11W/FIP11WL will wait for aperiod time, the longest is “Forced Resync Delay”, defaultis 14400s, when the time over, FIP11/FIP11W/FIP11WLwill forced to resync.Resync AfterUpgradeIf or not enable firmware upgrade after resync, by default itis enabled.Resync From SIPIf or not enable resync from SIP.Option 66It is used for In-house provision mode only. When useTFTP with option 66 to realize provisioning, user mustinput right configuration file name in IP542N's webpage.When disable Option 66, this parameter has no effect.Config File NameIt is used for In-house provision mode only. When useTFTP with option 66 to realize provisioning, user mustinput right configuration file name in the webpage. Whendisable Option 66, this parameter has no effect.Profile RuleURL of profile provision fileNote that the specified file path is relative to the TFTPserver’s virtual root directory.Field NameDescriptionUpgrade EnableIf or not enable firmware upgrade via provision.Upgrade ErrorRetry Delay(sec)If the last upgrade fails, FIP11/FIP11W/FIP11WL will tryupgrading again after “Upgrade Error Retry Delay” period,default is 3600s.Upgrade RuleURL of upgrade file
FLYINGVOICE Page 81 of 867.8.4 SNMPField NameDescriptionSNMP ServiceIf or not enable SNMP.Trap Server AddressEnter the trap server address.Read Community NameString, as an express password betweenmanagement progress and agent progress.Write Community NameString, as an express password betweenmanagement progress and agent progress.Trap CommunityThe community field in trap.Trap period interval(sec)The interval of sending trap.7.8.5 TR069WebpageField NameDescriptionTR069 EnableIf or not enable TR069CWMPIf or not enable TR069ACS URLThe URL of TR069 serverUser NameThe FIP11/FIP11W/FIP11WL’s username for connecting to TR069 serverPasswordThe FIP11/FIP11W/FIP11WL’spassword for connecting to TR069serverPeriodic InformEnableIf or not enable periodic informationPeriodic InformIntervalThe interval to send information toTR069 serverUser NameThe TR069 server’s user name forconnecting to FIP11/FIP11W/FIP11WLPasswordThe TR069 server’s password forconnecting to FIP11/FIP11W/FIP11WLSSL KeyFill in SSL key.
FLYINGVOICE Page 82 of 867.8.6 DiagnoisisIn this page, user can do ping test and traceroute test to diagnose the device’s connection status.1. Ping TestEnter the destination IP or host name, and then click Apply, device willperform ping test.2. Traceroute TestEnter the destination IP or host name, and then click Apply, device willperform traceroute test.7.8.7 Operation ModeChoose the Operation Mode as Basic Mode or Advance Mode.
FLYINGVOICE Page 83 of 868 Trouble ShootingThis section provides solutions to problems that can occur during the installation and operation of the IP phone. Read the followingdescriptions if you are having problems.8.1 No Operation after Power OnSolution:Check if the power adapter is properly connected.If applicable, check if the PoE (Power over Ethernet) switch behind the IP phone is set correctly.8.2 Long Time Stop at “Initializing Network”Solution:Check if the Ethernet cable is properly connected.Check if the DHCP server is working normally.Check if the connection between the DHCP Server and FIP11/FIP11W/FIP11WL is properly connected.8.3 No Dial ToneSolution:Check if the handset cord is properly connected.8.4 Can not Make a CallSolution:Check the status of your SIP registration status or contact your administrator, supplier, or ITSP for more information or assistance.
FLYINGVOICE Page 84 of 868.5 Can not Receive Any Phone CallSolution:Check the status of your SIP registration status, or contact your administrator, supplier, or ITSP for more information or assistance.8.6 No Voice during an Active CallSolution:Check if the servers support the current audio codec type, or contact your administrator, supplier, or ITSP for more information orassistance.8.7 Can not connect to the configuration WebsiteSolution:Check if the Ethernet cable is properly connected.Check if the URL is right wrote, the format of URL is: http:// the Internet port IP address: 8080, 8080 must be added.Check if your firewall/NAT settings are correct.Check if the version of IE is IE8, or use other browser such as Firefox or Mozilla, or contact your administrator, supplier, or ITSP formore information or assistance.
FLYINGVOICE Page 85 of 868.8 Forget the PasswordDefault password of website and menu is null.If user changed the password and then forgot, you can not access to the configuration website or the menu items which needpassword.Solution:Factory default: press button and choose 16Factory Default, then a notice will appear, choose OK by using thecorresponding softkey button.If you choose factory default, you will return the phone to the original factory settings and will erase ALL current settings, includingthe directory and call logs.
FCC NoteThis device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesiredoperation.NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:-- Reorient or relocate the receiving antenna.-- Increase the separation between the equipment and receiver.-- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.-- Consult the dealer or an experienced radio/TV technician for help.Note: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. such modifications could void the user’s authority to operate this equipmentChanges or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.This equipment complies with FCC radiation exposure limits set forth for anuncontrolled environment .This equipment should be installed and operated withminimum distance 20cm between the radiator& your body.This transmitter must not be co-located or operating in conjunction with any other antenna ortransmitter.
FLYINGVOICE Page 86 of 86Beijing Flying Voice Technology LimitedBeijingAdd: Room415, ChuangXin Building A#, No.12 HongDa NorthRd, BDA, Beijing, ChinaZIP code:100176Tel: +86-10-67886296Fax: +86-10-67883237ShenzhenAdd: Room7007, Tiansha Building, MajiaLong, Industrial area,NanShan district, Shenzhen, ChinaZIP code:518052Tel: +86-755-26099365Fax:+86-755-26099347EASY3CALL Technology Limited. (Beijing)Support Contact: Rong Peng (pengrong@e3call.com)Sales Contact: Faye Wang (fayewang@e3call.com / Sales@e3call.com )

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