Franklin Technology M600A 3G 4G Module User Manual

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Mobile Broadband module M600A
User Manual
Sprint Smart View
M600A Mobile Broadband Module
CONTENTS
1. BEFORE USING M600A......................................................................................4
Introduction...................................................................................................5
System Requirement.......................................................................................5
2. DEVICE ACTIVATION.........................................................................................6
Device Activation Overview ..............................................................................7
Activation Wizard Tutorial ................................................................................8
3. The Sprint Smart View Interface....................................................................... 11
The Main Window ......................................................................................... 12
The Mobile Control Panel ............................................................................... 12
The Wi-Fi Control Panel: In Detail ................................................................... 13
Automatic vs. Manual Connection.................................................................... 13
The File Menu .............................................................................................. 14
The Tools Menu ............................................................................................ 14
The Help Menu ............................................................................................. 16
4. ESTABLISHING MOBILE................................................................................... 17
BROADBADN CONNECTIONS ............................................................................... 17
Manually Connecting to the Sprint Mobile Broadband Network............................. 19
Automatic Connection Upon Device Attachment ................................................ 19
Multiple Broadband Devices ........................................................................... 21
Locking and Unlocking Your Sprint Mobile Broadband Device............................... 21
3G Bearer Types........................................................................................... 22
Mobile Info Window ...................................................................................... 23
5. THE APPLICATION LAUNCHER .......................................................................... 24
The Application Launch Menu: In Detail ........................................................... 25
Configuring Launched Applications .................................................................. 25
Automatically Launching Applications .............................................................. 27
Monitoring Launched Applications ................................................................... 29
6. SPRINT SMARTVIEW SETTINGS ........................................................................ 31
M600A Mobile Broadband Module
Accessing the Settings Window....................................................................... 32
Settings: Acceleration ................................................................................... 32
Settings: App Launcher ................................................................................. 33
Settings: Client ............................................................................................ 33
Settings: Hardware....................................................................................... 34
Settings: Location/GPS.................................................................................. 36
Settings: Sounds.......................................................................................... 38
Settings: Updates......................................................................................... 39
Settings: VPN .............................................................................................. 40
7. SUPPORT ...................................................................................................... 42
Trouble Shooting .......................................................................................... 43
WARRANTY .................................................................................................. 44
SAFETY INFORMATION .................................................................................. 45
M600A Mobile Broadband Module
Section 1,
1. BEFORE USING M600A
 Introduction
 System Requirement
M600A Mobile Broadband Module
Introduction
Welcome to the help pages of the Sprint Smart View software. The Help system is
designed to answer users' questions on how to perform specific tasks and to explain the
Sprint Smart View's functions.
The menu system to the left allows users to browse help topics while the Index and
Search tabs provide other mechanisms to access available help topics.
System Requirement
The system requirements for basic installation and operation of the Sprint Smart View
software are shown in the table below.
Windows XP
Processor
300MHz
RAM
256MB
Hard Drive Space
Windows Vista
Windows 7
800MHz (1GHz
1GHz
recommended)
1GB (2GB
1GB (2GB
recommended)
recommended)
70MB
70MB
70MB
Internet Explorer
IE 5.5
IE 7
IE 8
OS Service Pack
Service Pack 3
Service Pack 2
Additional Requirements:

Windows Vista and Windows 7 operation requires a DirectX 9.0 (or better)
graphics accelerator

Internet Connection (if downloading the installer from the Internet)

CD-ROM (if installing from CD)
M600A Mobile Broadband Module
Section 2,
2. DEVICE ACTIVATION
 Device Activation Overview
 Activation Wizard Tutorial
M600A Mobile Broadband Module
Device Activation Overview
Some Sprint Mobile Broadband devices may require activation (programming) prior to
use. If your device needs such an action, Sprint Smart View will inform you and start the
activation process when you connect the device. Although the activation process will vary
depending on the make, model and firmware version of your device, all activations fall
into one of the following categories:

Hands-Free Activation
Sprint Smart View will simply inform you that it is activating your device and periodically
give you updates about activation status. No intervention is required on your part.

One-Touch Activation
Sprint Smart View will display a popup window that indicates that your device requires
activation/programming and asks you if you would like to activate/program the device
now. Click Yes to activate your device.
If you choose to cancel activation at this time (by clicking No), you can restart activation
by disconnecting the device from your computer and then attaching it again. One-Touch
Activation can also be restarted by selecting Activate Device from the Tools menu, or by
clicking the Activate Device button on the Mobile Settings Page, depending on your device.

Activation Wizard
For some devices, Sprint Smart View will display an “activation wizard” when the device
is connected. Although such devices require a few more steps to activate than those that
use the techniques mentioned above, the wizard provides clear, step-by-step instructions
to guide you through the process.
Although you have the option to cancel the activation process at any time, you will not
be able to use the device for data connections until it has been successfully activated. To
restart activation after you have cancelled, just disconnect your device from your
computer and then attach it again. The activation Wizard is accessible from the Tools
menu by selecting "Activate Device". Anytime there are problems with your connection,
or for new service, you can go through this wizard. You may need a Social Security
number, Tax ID number, Billing address and/or driver's License number.
See the Activation Wizard Tutorial for more information.
M600A Mobile Broadband Module
Activation Wizard Tutorial
Follow these steps to use the Activation Wizard.
Note: This procedure can only be used to activate devices that employ the Activation
Wizard. It cannot be used to activate devices that employ one touch activation or hands
free activation techniques.
1.
Connect your device to your computer by inserting it into the appropriate port (USB,
PCMCIA or Express Card).
2.
Open the Sprint Smart View Application.
3.
Select Activate Device from the Tools menu in the main window. The Activation
Wizard will appear.
4.
Read the text in the Activation Wizard window and collect the required personal
information according to the instructions in the window.
5.
Click Next to proceed to the next page of the Activation Wizard.
M600A Mobile Broadband Module
6.
Follow the instructions in this window for entering your Activation Code (or MSL).
7.
Write down the Electronic Serial Number (ESN) shown on this page of the wizard.
8.
Click Next to proceed to the next page of the wizard.
9.
This page tells you that your Activation Code has been accepted, and tells you to
enter the Phone Number (MDM) and the MSID (IMSI_S) that the Customer Service
representative gave you in Step 4.
10.
When you have entered the Phone Number and MSID in the text boxes provided in
the window, click the Next button. The Activation Wizard will display the Confirmation
dialog shown below.
M600A Mobile Broadband Module
11.
Verify that the numbers you entered in the previous window are the numbers that
appear in this Confirmation dialog.

If the numbers are correct, click the Yes button. The next page of the Activation
Wizard will appear. Proceed to Step 12.

If the numbers are not correct, click the No button. The Activation Wizard will
take you back to the previous window so you can correct your entries.

12.
The final page of the Activation Wizard informs you that it will take approximately
four hours to activate your device.
Since the Finish Button will be disabled until network services are available, leave your
computer ON and the Application Wizard open until the Finish button is enabled (it will
have a black border and text, not a gray border and text).
13.
When the Finish button is enabled, click it to close the Activation Wizard.
10
M600A Mobile Broadband Module
Section 3,
3. The Sprint Smart View Interface
 Main Window
 The Mobile Control Panel: In Detail
 The Wi-Fi Control Panel: In Detail
 Automatic vs. Manual Connection
 The File Manu
 The Tools Manu
 The Help Manu
11
M600A Mobile Broadband Module
The Main Window
The main window of the Sprint Smart View software is shown below. Click on an item of
interest to see more information on that item.
You can do the following from this window:
 Ordinarily, Sprint Smart View will automatically select an available network and
establish a connection to the highest priority network. However, if you would like to
manually select a network to connect to, you can do so by clicking the My Networks
button.
 Move the mouse pointer onto the icon for any available connection type to view a
popup containing information about the available (or connected) network of that type.
 Quickly launch Internet applications by selecting a desired application from the
Application Launch Menu.
 Quickly launch GPS applications by clicking the arrow to the right of the GPS Indicator.
Note that in order to appear in this menu, an application must first be added to the list in
the GPS Applications Window.
 Search for nearby hotels, restaurants, and other amenities using the GPS Search Menu.
Just type what you want to find or select a pre-defined search from the menu.
 Launch a VPN network connection that you have configured by clicking the VPN
Indicator.
The Mobile Control Panel
The Mobile Control Panel is used to establish connections to 3G and 4G mobile networks.
12
M600A Mobile Broadband Module
Click any item in the illustration below for more information.
The Wi-Fi Control Panel: In Detail
The Wi-√Fi Control Panel is used to establish connections to Wi-Fi networks. Click any
item in the illustration below for more information.
Note: This panel will not appear if Sprint Smart View’s Wi-Fi support has been disabled.
To re-enable Wi-Fi functions, check the Use this as my default Wi-Fi management utility
box on the Client tab of the Settings window.
Automatic vs. Manual Connection
Normally, the Sprint Smart View software will select a network to connect to using the
priorities specified in the Network Profiles window and then proceed to establish a
connection to that network automatically. However, you can manually select a network
to connect to if you like. See the following topics for instructions:

Manually Connecting to a Mobile Broadband Network
13
M600A Mobile Broadband Module

Manually Connecting to a Wi-Fi Network
Manually connecting or disconnecting will disable automatic connection for that
technology.
Enabling and Disabling the Automatic Connection Feature
The Auto button lights up when the automatic connection feature is enabled. It will
remain lit as long as the overall feature is enabled, even if automatic connection for
specific technologies has been disabled by manually connecting or disconnecting.

Click this button to disable the automatic connection feature for all technology
types. The indicator will dim.

Click this button again to re-enable automatic connection for all technology types.
The indicator will illuminate once more.
Note: This is one of two auto connect features provided by the Sprint Smart View
software. The other auto connect feature is described in Automatic Connection upon
Device Attachment.
The File Menu
Clicking File in the menu bar produces a menu that provides the following function:
Enable Airplane Mode
Selecting this item disables all adapters. An airplane icon will appear in the main window
to indicate that airplane mode has been engaged. Click this icon or select the menu item
a second time to return to normal operation.
Exit
Exit the Sprint Smart View application.
The Tools Menu
Clicking Tools in the menu bar of the Sprint Smart View 's main window produces a short
menu with the following options:
Note: Wi-Fi-related items will not appear in this menu if you have disabled Sprint Smart
View’s Wi-Fi Support. To re-enable Wi-Fi functions, check the Use this as my default WiFi management utility box on the Client Tab of the Settings window.
Profiles
14
M600A Mobile Broadband Module
Open the Network Profiles Window. This window is used to create and edit network
profiles and to set set their priority.
Sprint WiFi Login
Opens a window that allows you to enter a single standard user name and password
combination that will be used as a default for all Wi-Fi connections.
WiFi Info
Open the WiFi Info window. This window displays some technical information about the
Wi-Fi network you are connected to and your current Wi-Fi device.
WiMAX User Info
Opens a window that allows you to enter a single standard user name and password
combination that will be used as a default for all WiMAX connections.
Lock Device/Unlock Device
Lock and unlock your Mobile Broadband Device. See Locking and Unlocking Your Device
for more information.
Mobile Info
Open the Mobile Info window. This window displays some technical information about the
mobile network you are connected to and your current Sprint Mobile Broadband device.
WiMAX Info
Open the WiMAX Info window. This window displays some technical information about
the WiMAX network you are connected to and your current WiMAX device.
Update Data Profile
Instruct your Sprint Mobile Broadband device to update its provisioning information so
that it may properly use Sprint data services.
Activate Device
Activate your Mobile Broadband device.
Check for Updates Now
Force Sprint Smart View to check for updates to its software and its databases
immediately.
15
M600A Mobile Broadband Module
Settings
Open the Settings window. The settings window allows you to configure a number of
personal preference features.
Enable/Disable Wi-Fi
Select this option to enable and disable your WiFi device. Disabling a device is useful
when you want to prevent it from establishing connections or when you want to prevent
it from consuming your laptop's power.
Enable/Disable 3G
Select this option to enable and disable your 3G mobile broadband device. Disabling a
device is useful when you want to prevent it from establishing connections or when you
want to prevent it from consuming your laptop's power.
Enable/Disable 4G
Select this option to enable and disable your WiMAX device. Disabling a device is useful
when you want to prevent it from establishing connections or when you want to prevent
it from consuming your laptop's power.
The Help Menu
Clicking Help in the menu bar of Sprint SmartView 's main window opens a short menu
with the following options:
Help
Open this help system.
Event History Manager
Display a list of the most recent Sprint Smart View events (network connections,
network disconnections, errors, etc.).
About Sprint Smart View
Display a window containing version information for the Sprint Smart View software.
16
M600A Mobile Broadband Module
Section 4,
4. ESTABLISHING MOBILE
BROADBADN CONNECTIONS
 Manually Connecting to the Sprint Mobile Broadband Network
 Automatic Connection Upon Device Attachment
 Multiple Broadband Devices
 Locking and Unlocking Your Sprint Mobile Broadband Device
 3G Bearer Types
 Mobile Info Window
 WiMAX Info Window
17
M600A Mobile Broadband Module
18
M600A Mobile Broadband Module
Manually Connecting to the Sprint Mobile Broadband
Network
Before you begin, you will need the following:

A 3G or 4G Sprint Mobile Broadband device that you will use to establish
connections. Windows device drivers for this device must be properly installed
according to the manufacturer's instructions and the device must be selected in
the Hardware tab of Sprint Smart View 's Settings window.

A valid Sprint Mobile Broadband account.

A network profile configured to access the Sprint network (Sprint SmartView
creates these automatically when you connect a supported Sprint Mobile
Broadband device).
Follow these steps to connect to a Mobile Broadband Network:
1.
If you have not already done so, connect the device that you wish to use. Sprint
Smart View will begin searching for an available network.
2.
If you want to switch from 3G to 4G (or vice versa), click Switch to 3G (or 4G).
Note that if you have a single device that supports both 3G and 4G connections rather
than two separate devices, there will be a few seconds delay while the device switches
modes.
3.
When Sprint Smart View is ready, the connection status text on the Mobile Control
Panel will display "Ready:" followed by the name of the network that has been selected.
Click Connect to establish a connection.
Note: If you are using a GSM Mobile Broadband device for international roaming,
clicking the arrow on the right side of the Connection Status Indicator produces a menu
listing all GSM network profiles. Clicking this button produces a menu listing all GSM
network profiles. You can establish a connection using any profile listed simply by
selecting it from the menu. The default ("Sprint") profile, however, should be used when
connecting to any of Sprint's roaming partners. See International Roaming for more
information on roaming internationally.
Automatic Connection Upon Device Attachment
When a device is in NDIS mode, it can be configured to establish a connection
19
M600A Mobile Broadband Module
automatically whenever you attach it to your computer.
1.
Open the Hardware tab of the settings window (Click Tools > Settings > Hardware.).
2.
Click the Modify button next to the Mobile Devices heading. The CDMA version of
the Device Properties window appears (see Device Properties Window: CDMA Version).
3.
Check the Auto Connect when device is available box.
Note: This feature will behave differently depending on whether RAS or NDIS is selected
in the section below the check box. If RAS is selected, auto connection will occur only if
the Sprint Smart View software is running. If NDIS is selected, auto connection will occur
even if Sprint SmartView is not running.
4.
Click OK to exit the settings window.
Your device should now automatically establish a connection each time you connect it to
your computer.
Note: This is one of two auto connect features provided by the Sprint Smart View
software. This feature automatically establishes a connection when you attach a
particular Mobile Broadband device to your computer. It will automatically connect to the
highest priority network regardless of whether the profile for that network specifies auto
connection.
The other feature automatically establishes connections to individual networks based on
the configuration of the corresponding network profiles. This is controlled by the
Connection Options setting on the General page of the profile properties window. The
feature is enabled each time you start Sprint Smart View, but can be disabled by
establishing a connection manually. The feature can be re-enabled by clicking the Auto
button in the main window.
20
M600A Mobile Broadband Module
Multiple Broadband Devices
If you already have a broadband device connected and a new, previously unknown
broadband device is connected, Sprint Smart View prompts you to pick which device you
want to use. Depending on what is selected for Mobile Devices in the Selection column of
the Device List on the Hardware tab of the Settings window, one of two pop-up windows
is displayed.
If Manual is selected for Mobile Devices in the Selection column, when you insert a
previously unknown device, select one of the following options:

Use the new device this time and make it your default device from now on.

Use the new device this one time only.

Do not use the new device at this time.
Click OK after you have selected an option.
If Automatic is selected for Mobile Devices in the Selection column, when you insert a
previously unknown device, select one of the following options:

Use the new device this time and assign it the highest priority.

Use the new device this time and assigning it the lowest priority.

Do not use the new device at this time.
Click OK after you have selected an option.
With Automatic selected, you can change the device priority on the Hardware tab of the
Settings window.
Locking and Unlocking Your Sprint Mobile Broadband
Device
You can lock your Sprint Mobile Broadband device to prevent it from being used by
unauthorized individuals. A locked device cannot be used to establish a connection until
it has been unlocked.
Locking the Device
1.
Select Lock Device from the Tools menu. The Enter Lock Code window appears.
2.
Enter the current Lock Code in the space provided.
21
M600A Mobile Broadband Module
Note: The default lock code is the last four digits of the device’s phone number, which
can be found by selecting Mobile Info from the Tools menu (it’s the second item under
User Information on the Device tab).
3.
Click OK to lock the device.
Unlocking the Device
1.
Select Unlock Device from the Tools menu. The Enter Lock Code window appears.
2.
Enter the current Lock Code in the space provided.
3.
Click OK to unlock the device.
3G Bearer Types
The bearer types described below are available for 3G connections.
CDMA Bearer Types (Used for Domestic 3G Connections)
CDMA bearer types include the following (from fastest to slowest):
 EVDO REV A
Revision A of the EVDO protocol supports download speeds of up to 3.1 megabits per
second.
 EVDV
EVDV (Evolution-Data/Voice) is a bearer type for 3G CDMA networks that supports
downloads speeds of up to 3.1 megabits per second.
 EVDO
EVDO (Evolution-Data Optimized) revision 0 is a bearer type for 3G CDMA networks that
supports download speeds of up to 2.4 megabits per second.
 1xRTT
1xRTT (1 times Radio Transmission Technology) is the most basic bearer type for 3G
CMDA networks. It is usually limited to download speeds of 144 kilobits per second.
Because of its limited (slower) nature, it is sometimes referred to as a 2.5G technology.
 QNC
QNC (Quick Net Connect) is a 2G bearer type. As one of the earliest protocols for
transmitting digital data over CDMA networks, it is capable only of relatively slow
download speeds of 14.4 kilobits per second.
22
M600A Mobile Broadband Module
GSM Bearer Types (Used for International Roaming)
GSM Bearer types include the following:
 HSUPA and HSDPA
HSUPA (High Speed Upload Packet Access) and HSDPA (High Speed Download Packet
Access) are the upload and download components of the HSPA protocol suite. If your
device reports that it is using one of these, the other is almost certainly being used as
well. These are fast 3G bearer types that directly compete with fast CDMA bearer types
like EVDO and may eventually reach speeds comparable to 4G.
 UMTS
UMTS (Universal Mobile Telecommunications System) may refer to a number of 3G
technologies, including HSPDA and HSUPA at the faster end as well as a few other 3G
technologies that might be slightly slower.
 EDGE
EDGE (Enhanced Data rates for GSM Evolution) is a 3G bearer type whose maximum
download speed in the vicinity of 200 kilobits per second, depending on network
configuration.
 GPRS
GPRS (General Packet Radio Service) is a 2.5G bearer type for GSM networks. It's
limited to a maximum download speed of around 60 or 80 kilobits per second, depending
on network configuration.
Mobile Info Window
To view information about your mobile broadband device or your current mobile
broadband connection (if any), select Mobile Info from the Tools menu. The Mobile Info
window will appear providing useful information on your computer and your Mobile
Broadband device. Note that your mobile number (phone number) is listed on this
window as well.
The window includes two tabs:

Network

Device
23
M600A Mobile Broadband Module
Section 5,
5. THE APPLICATION LAUNCHER
 Application Launch Menu
 Configuring Launched Applications
 Automatically Launching Applications
 Monitoring Launched Applications
24
M600A Mobile Broadband Module
The Application Launch Menu: In Detail
The Application Launch menu is a pull down list of applications that appears in the lower
left corner of Sprint Smart View 's main window. Select an application from this menu to
launch that application. By default, the menu contains the following applications:

Digital Lounge. Takes you to the Sprint Digital Lounge.

Wi-Fi Hotspot Location Finder. Opens the Location Finder.

Coverage Maps. Opens your web browser to a Web site containing Sprint
Mobile Broadband Network coverage information.

My Support. Opens your web browser to Sprint's web-based technical
support services.

Test Connection Speed. Tests and displays your mobile broadband connection
speed.

My Account. Gives you access to your Sprint account and allows you to check
usage data.

Guardian Control. Directs you to a website where you can download an
Internet parental control solution that helps parents protect their children
and monitor their Internet usage.
You can add additional icons to the menu using the App Launcher tab of the settings
window.
Configuring Launched Applications
Settings: App Launcher
Applications listed in the App Launcher settings tab will appear in the Application Launch
Menu. In addition to adding and removing applications from the list, you can specify
whether each application will be automatically launched when you connect and how
Sprint Smart View should respond when a particular application is shut down.

Adding an application to the list

Editing the parameters for an application in the list
Automatically Launching Applications

Automatically launching one or more applications
25
M600A Mobile Broadband Module

Changing the order in which applications are launched

Stopping an application from being launched
Monitoring Applications

Responding to the shutdown of a specific application
Adding an Application
Follow these steps to add an application to the list in the App Launcher settings tab:
1.
In the App Launcher tab of the Settings window, click Add. The Application
Configuration window appears.
2.
In the Profile Name field, enter the name of the application that you are adding.
The name entered here will be displayed on the App Launcher settings tab.
3.
Click the Browse button next to the box marked File.
4.
Select the file you wish to add to the list and then click OK.
5.
If the application requires any additional parameters to be entered on the command
line when it is launched, the additional parameters may be entered in the Parameters
box.
6.
By default, Sprint Smart View will use the icon from the program file selected
above. If you want to use an icon from a different file to represent this application, click
the Browse button next to the box marked Icon. You may select either an icon (.ico) file
or an executable (.exe) file. When you are finished selecting the file, click OK to return to
the Application Configuration window.
Note: Executable files may contain multiple icons. By default, Sprint SmartView will
select the application's primary icon. Ordinarily, this means that you don't have to
change the value in the Icon Index box. However, if you chose a different icon file in step
6 and that file is an executable (.exe) file, you must enter the index of the icon you wish
to use. For example, if you want to use the first icon in the file, enter the number 1.
7.
Click OK.
Editing the Settings for a Launched Application
The settings used to launch an application are found in two locations: the Application
Configuration window and The Monitor Details window.
26
M600A Mobile Broadband Module
To change the settings in the Application Configuration Window:
1.
In the App Launcher tab of the Settings window, window (click Tools > Settings >
App Launcher), select the application whose parameters you wish to edit.
2.
Click the Edit button. The Application Configuration window appears.
3.
Make any desired changes.
4.
Click OK when you are finished.
To change the settings in the Monitor Details window:
1.
In the App Launcher settings tab, click the Modify button next to the application
whose parameters you wish to edit. The Monitor Details window appears.
2.
Make any desired changes.
3.
Click OK when you are finished.
Note: You cannot edit the settings for the standard applications provided by Sprint.
Automatically Launching Applications
Automatically Launching Applications
Applications can be automatically launched when you connect to particular network
profiles. Follow these steps to configure automatic application launching:
1.
An application must appear in the list in the App Launcher settings tab before it can
be automatically launched. If an application you wish to launch automatically does not
appear in this list, it must be Added.
2.
In the App Launcher settings tab, click the Modify button next to the application that
you wish to launch automatically. The Monitor Details window appears.
3.
If you want to be prompted before the application is launched automatically, select
"Prompt" in the Launch options box. Otherwise, select "Auto."
4.
If you don’t want the application to launch immediately upon making a connection,
enter a time delay (in seconds) in the Launch Delay field.
Note: This is only necessary if the application is not functioning correctly because it is
being launched too quickly after a connection is established. Applications that must run
27
M600A Mobile Broadband Module
over a VPN connection are the most likely to require such a delay because your VPN
Client software may take some time to launch and log into a VPN.
5.
Click OK to exit the Monitor Details window.
6.
Repeat steps 1 to 5 for each additional application that you want to launch
automatically.
7.
Click OK to exit the Settings window. You may now close the settings menu.
8.
Open the Network Profiles window by selecting Tools > Profiles.
9.
Select the profile with which you wish to launch the applications you specified earlier.
10. Click Edit. The profile editing window appears.
11. On the General tab, check the Enable application launcher box.
12. Click OK to exit the profile editing window.
13. Repeat steps 9 to 12 for each additional profile you want to use the application
launcher with.
Special Cases
Internet Explorer and VPN client software are special cases. Although you can add either
Internet Explorer or a VPN client to the list of launched applications here, it is not the
easiest or the most flexible way to launch these applications.

Each network profile has a dedicated setting that specifies whether Internet
Explorer should be launched upon successful connection. See Edit Network
Profile: General properties for more information.

Sprint Smart View includes a dedicated interface for configuring and launching
VPN clients. You must use this interface if you wish to take advantage of the
enhanced VPN functions provided by the Sprint Smart View software. See
Automatically launching a VPN connection for more information.
Changing the Order in Which Applications Are Launched
The order in which applications are launched is controlled by the amount of launch delay
28
M600A Mobile Broadband Module
specified in the Monitor Details window. Applications with a greater delay will be
launched later than applications with a smaller delay. Follow these steps to change the
launch delay.
1.
In the App Launcher tab of the Settings window, click the Modify button next to the
application whose launch order you wish to change. The Monitor Details window appears.
2.
Increase or decrease the Launch Delay to make the application launch later or
sooner than other applications. Note that if the Launch Delay is already 0 and you want
this application to launch sooner than other applications, it is necessary to increase the
Launch Delay of the other applications.
3.
Click OK to exit the Monitor Details window.
Stopping an Application From Being Launched
There are several ways to stop an application from being launched automatically when
you connect to certain network profiles. They include:

Remove the application from the list displayed in the App Launcher tab of the
Settings window. To do this, select the application you want to remove and then
click the Remove button. Note that this also removes the application from the
Application Launch Menu.

Configure the application for manual launch only. To do this, click the Modify
button next to the name of the application in the list on the App Launcher
settings tab. Then, set the Launch Options field to Manual.

Prevent ALL applications from being launched with a particular network profile by
editing the settings of the profile in question. Navigate to the profile's General
properties tab and uncheck the Enable Application Launcher box.
Note: All of these options are available for applications that you have added. However,
only the last option is available for the applications that have been added by Sprint.
Monitoring Launched Applications
Sprint Smart View can be configured to respond when one of the applications listed in
29
M600A Mobile Broadband Module
the App Launcher settings tab is shut down. Possible responses include shutting down
your current wireless connection and simply restarting the application that has been shut
down. Follow these steps to enable the monitoring of a specific application.
1.
An application must appear in the list in the App Launcher settings tab before it can
be monitored. If an application you wish to monitor does not appear in this list, it must
be Added.
2.
In the App Launcher settings tab, click the Modify button next to the application
that you wish to launch automatically. The Monitor Details window appears.
3.
Enable Monitoring by checking the Monitor Application box.
4.
In the Monitor Action list, select how Sprint Smart View should respond if the
application shuts down. Possibilities include:
 Manual only (take no action)
 Disconnect from you current wireless connection
 Restart the application that was shut down
 Prompt you to select an appropriate response
5.
Click OK to return to the App Launcher tab.
30
M600A Mobile Broadband Module
Section 6,
6. SPRINT SMARTVIEW SETTINGS
 Application Launch Menu
 Configuring Launched Applications
 Automatically Launching Applications
 Monitoring Launched Applications
31
M600A Mobile Broadband Module
Accessing the Settings Window
The "Settings" window allows you to configure the behavior of the Sprint SmartView
software. Among other things, these settings control how the client connects to networks,
the sounds it produces, when it retrieves updates, and how it handles conflicting
applications.
The window can be accessed by selecting Settings from the Tools menu. For information
on the individual settings tabs, see the following:
 Acceleration Tab
 App Launcher Tab
 Client Tab
 Hardware Tab
 Location/GPS Tab
 Sounds Tab
 Update Tab
 VPN Tab
Settings: Acceleration
If you enabled data acceleration when you installed the Sprint Smart View software, the
settings window will include an Acceleration tab.
(Click Tools > Settings > Acceleration.)
When connected to a mobile broadband network that supports data acceleration, Sprint
Smart View can employ data compression and acceleration techniques to enhance your
connection speed. Use the settings in the Acceleration tab to configure the data
acceleration employed. The group of settings marked Acceleration is responsible for
enabling and disabling the acceleration feature. The group of settings marked
Acceleration Level configures the amount of acceleration used. See the following topics
for more information.
 Enabling and Disabling Data Acceleration
 Configuring Acceleration Levels
32
M600A Mobile Broadband Module
Note: Data compression is in effect only when Sprint Smart View is connected to a
network that supports it and has successfully negotiated a session with that network's
data acceleration server. Also, it is not currently supported on 64-bit Windows Vista
systems.
Settings: App Launcher
Applications listed in the App Launcher settings tab will appear in the Application Launch
Menu. In addition to adding and removing applications from the list, you can specify
whether each application will be automatically launched when you connect and how
Sprint Smart View should respond when a particular application is shut down.
 Adding an application to the list
 Editing the parameters for an application in the list
Automatically Launching Applications
 Automatically launching one or more applications
 Changing the order in which applications are launched
 Stopping an application from being launched
Monitoring Applications
 Responding to the shutdown of a specific application
Settings: Client
The Client tab contains general settings for the Sprint Smart View software. The
following options are available:
User interface is always on top
When this box is checked, Sprint Smart View will always appear on top of other
application windows.
Enable splash screen
If this box is checked, Sprint Smart View displays a splash screen while it starts up.
Automatically run this application on machine startup
When this box is checked, Sprint Smart View will be launched automatically each time
33
M600A Mobile Broadband Module
you start your computer.
Display connection timer
This box controls whether the connection timer will be displayed in the main window.
When the box is checked (default), the timer will be displayed. When the box is
unchecked, the timer will not be displayed.
Use this as my default Wi-Fi management utility
This box enables and disables Sprint Smart View's Wi-Fi capabilities. When this box is
not checked, Wi-Fi functionality is disabled and does not appear in the Sprint Smart View
user interface. This is useful if you have another Wi-Fi management utility that you
would rather use instead of Sprint Smart View.
Start in System tray
This setting works with the "Automatically run this application on machine startup"
setting. When the "Automatically run this application on machine startup" check box is
checked and this check box is checked, Sprint Smart View will automatically start
minimized to the System tray each time you start your computer. If the "Automatically
run this application on machine startup" check box is not checked, this setting does
nothing.
Transparency
This menu allows you to increase the transparency of Sprint Smart View’s main window.
Zoom
This menu lets you stretch the main user interface up to twice its default size.
Reset all warning messages
Sprint Smart View provides various warning messages that can be disabled if you do not
want to see them (typically, this involves checking a "Do not show me this message
again" box). You can turn all of these warning messages back on by clicking the Reset
button.
Settings: Hardware
The Hardware tab is used to configure hardware-related settings for establishing
connections. The following items can be found on this tab:
34
M600A Mobile Broadband Module
The Device List
This four-column table takes up most of the tab's area. It is a list of all the devices
connected to your computer that may be used to establish network connections. From
the device list, you can:
 Enable and disable individual devices.
 Choose from multiple devices of the same type.
 Configure extended properties for mobile broadband devices.
 Change other settings and functions for connected devices.
For more information, see The Device List.
Device Priority
If there are two or more devices within a technology type and Automatic is selected in
the Selection column, the devices within that technology type can be reordered to
specify priority. The first device within a technology type has the highest priority for that
technology type. Use the Up and Down buttons, located below the Device List, to change
the order in which the devices are listed within their technology type.
Allow simultaneous connections
If this box is checked, Sprint Smart View will allow you to establish more than one
connection at a time. (For example, you could be connected to both WiFi and Mobile
Broadband concurrently.)
If this box is NOT checked, Sprint Smart View will prompt you to disconnect before
allowing you to establish a second connection.
Note: Some VPN connections, such as those established with the Checkpoint VPN client,
may be seen as separate connections by the Sprint Smart View software. If the Allow
simultaneous connections box is NOT checked, you may see a "Multiple Connections Not
Allowed" error message if you try to make such a VPN connection.
Prompt before switching connections
When in automatic connection mode, the Sprint Smart View software can automatically
switch to a higher priority network if one becomes available. However, since the original
connection is shut down once the new connection is fully established, this has the
potential to disrupt any activity that was relying on the original connection.
If this box is checked, Sprint Smart View will prompt you for permission to switch
networks before it actually does so.
35
M600A Mobile Broadband Module
CDMA/WiMAX Dual-Mode Settings (Dual-Mode Devices Only)
These settings appear only if your mobile broadband device supports both CDMA and
WiMAX. Use these settings to specify when the Sprint Smart View software will switch
the device from WiMAX mode to CMDA mode. There are two options:
 Automatic — Whenever you connect your Mobile Broadband device, the Sprint
Smart View software will switch the device to WiMAX mode. If you fail to
connect via WiMAX, the software will switch the device to CDMA mode.
 CDMA Only — The Sprint Smart View software will leave the device in CDMA
mode at all times.
A third option, WiMAX Only, is not available at this time.
Profiles
Click this button to open the ‘The Network Profiles Window’.
Settings: Location/GPS
The Location/GPS tab in the settings window configures Sprint Smart View's ability to
locate nearby restaurants, banks, hotels etc., using the Global Positioning System (GPS)
in conjunction with Internet-based mapping and search services. The following settings
can be found here:
Disable GPS on Device
Checking this box disables GPS on your mobile broadband device and removes all GPSrelated menu items and buttons from Sprint Smart View's user interface.
Do not show Privacy Consent Agreement for...
Checking any of these three items suppresses the display of the corresponding Privacy
Consent Agreement. The first two of the privacy consent agreements listed in this space
appear the first time you attempt to use GPS. You must accept both of these agreements
in order to use any of Sprint Smart View's GPS functions. The third privacy consent
agreement appears when you click the GPS indicator to turn it yellow. You must accept
this agreement if you wish to use your GPS Receiver with third-party GPS applications
Note that an indication of whether you have accepted each of these agreements is
immediately to the right.
Automatically start GPS when a CDMA connection is established
36
M600A Mobile Broadband Module
If this box is checked, Sprint Smart View will begin acquiring GPS data automatically
whenever you successfully connect to a CDMA mobile broadband network.
Mapping Service Default
Use this control to select which mapping and search service you want to use when
searching for nearby restaurants, banks, etc.
GPS Mode
If your mobile broadband device supports multiple GPS modes, you can select which
mode your device should use.
Configure GPS Applications
Click this button to open the GPS Applications Window. This window can be used to add
more application icons to the GPS Applications menu.
Test GPS
Click this button to test your GPS device by querying it for your current location. Note
that test results appear to the right. Explanations of the individual data fields can be
found below.
** Descriptions for GPS Data Fields
GPS Port
The next available NMEA port available for use by a GPS application. Some applications
require that you enter this port number prior to using them.
Heading
The approximate direction in which you are moving. Compass headings range from 0
degrees (due north) to 360 degrees, with 90 being due east, 180 due south, and 270
degrees due west.
Speed
An estimate of the speed at which you are moving.
Latitude
Your current latitude, expressed in degrees and rounded to four decimal places. Positive
numbers indicate north latitude from 0 to 90 degrees. Negative numbers indicate south
37
M600A Mobile Broadband Module
latitude from 0 to 90 degrees. In either case, 0 is the equator and 90 is the latitude of
the polar region.
Longitude
Your current longitude, expressed in degrees and rounded to four decimal places.
Longitude 0 is at the prime meridian, which passes through Greenwich, England. Positive
numbers up to 180 indicate locations east of that location. Negative numbers to -180
indicate locations west of the prime meridian.
HEPE
Horizontal Estimated Position Error. This is a measure of the accuracy of your calculated
position. So, if the HEPE is 43 feet, you could be as much as 43 feet from the
coordinates indicated by your device’s GPS receiver.
Satellites
The number of satellites your GPS receiver has acquired. At least 3 are required to
provide latitude and longitude. At least 4 are required to provide an altitude. Additional
satellites provide greater accuracy (7 or more is considered excellent).
Last Fix
The date and time that your GPS receiver was last able to update its location data.
Altitude
Your current altitude above sea level(in feet). Note that because of the inherent
difficultly in determining altitude via GPS, the margin of error for altitude may be
somewhat larger than the HEPE (the margin of error for latitude and longitude).
Settings: Sounds
The Sounds tab allows you to configure Sprint Smart View to play a sound when various
events occur. You can also specify the sounds that Sprint Smart View plays. To enable
this feature, check the Enable sounds box. Once the feature is enabled, checking the
box for an event you wish to associate with a sound, and then click Browse to select the
sound file that you wish to play (a Windows .WAV file). You can specify sounds for the
following events:
Connected
Plays a sound when Sprint Smart View successfully connects to a Wi-Fi network.
38
M600A Mobile Broadband Module
Lost Connection
Plays a sound when Sprint Smart View disconnects from or loses its connection to a WiFi network.
Hot Spot Authentication
Plays a sound when Sprint Smart View associates with and connects to a Hot Spot.
Settings: Updates
The Updates tab allows you to specify how often (if ever) Sprint Smart View attempts to
retrieve updates to its software and its databases.
Update Now
Click this button to have to have Sprint Smart View immediately check for available
updates. If new updates are available, an update wizard will appear. This wizard allows
you to choose which updates you want to download and install.
Apply Firmware Update
As part of its update process, Sprint Smart View can download updates to your Mobile
Broadband device's firmware. Normally, such an update will be installed as soon as it is
downloaded. In some cases, however, you can choose to defer the update's installation
until later. Click Apply Firmware Update to install an update that you had earlier chosen
to defer.
Automatically download and install
Select this option to have Sprint Smart View automatically download and install product
updates at regular intervals.
Note: Automatic updates are silent. You will not see the update wizard when updates
are downloaded silently.
Prompt me to download and install
Select this option and enter an interval if you would like Sprint Smart View to periodically
prompt you to download and install product updates.
Manually download and install
39
M600A Mobile Broadband Module
Select this option if you want product updates to be downloaded only when you click the
Update Now button.
Settings: VPN
The VPN tab specifies how Sprint Smart View accesses Virtual Private Networks. The top
item, Do not use VPN, disables Sprint Smart View's capacity to log into VPNs. This is the
correct setting if you do not wish to establish connections to Virtual Private Networks.
You must choose one of the other three options and fill in the corresponding fields if you
wish to do either of the following things:
 Connect to a VPN by clicking the VPN icon in the main window.
 Automatically log into a VPN when you connect to a specific network (see
Automatically Launching a VPN Connection).
Use existing VPN profile
Select this option if the VPN client software you will be using is supported by Sprint
Smart View . Then, specify the supported VPN client software and the Login Profile that
you want to use.
Use third party VPN client
Select this option if the VPN client software will be using is NOT supported by Sprint
Smart View . Then, follow these steps:
1. Click Browse.
2. Select the program file to be launched.
3. Click Open. The path of the selected file should now appear in the Command line field.
4. If the VPN client software requires that additional parameters be included after the
program filename on the command line, these may be entered in the Parameters field.
Consult the documentation for your VPN Client to determine if such parameters are
needed.
Auto Launch
Check this box if you want new Network Profiles created to automatically launch the VPN
software specified above each time you connect. Note that this is only a default. You can
change this setting for an individual profile by checking or unchecking the VPN Auto
40
M600A Mobile Broadband Module
launch box on the General tab of the properties for the desired profile. See
Automatically Launching a VPN Connection for more information.
41
M600A Mobile Broadband Module
Section 7,
7. SUPPORT
 Trouble Shooting
 Warranty
 Safety Information
42
M600A Mobile Broadband Module
Trouble Shooting
Application Launch Issues
Application is not visible after launch
Sprint Smart View is designed to open in the display state from which it was last exited.
As such, it is possible that Sprint Smart View will launch directly to its minimized state,
causing you to assume that it is not running.
Resolution — Look for a minimized Sprint Smart View in the Windows taskbar. If Sprint
Smart View is present, just click on it to return it to its normal state.
Auto launching of Sprint Smart View at Startup
Sprint Smart View installation can be configured to allow the application to automatically
launch when a computer boots up or when a new user logs into the machine. This may
(or may not) be the way you prefer it to behave.
Resolution — You can access the setting that controls this behavior by selecting
Settings from the Tools menu and then choosing the Client tab. Check (or uncheck) the
Automatically run this application on machine startup box to specify whether Sprint
Smart View should be automatically launched.
Windows XP’s native Wi-Fi management is shut down at startup
This behavior is intentional. Sprint Smart View provides significantly more powerful Wi-Fi
management than XP’s native Wi-Fi engine. However, if you prefer XP’s native tool, you
can disable Sprint Smart View’s Wi-Fi management entirely. See Zero Config Wi-Fi for
more information.
Connection Issues
Multiple Connections Not Allowed
This error message appears if both of the following conditions are met:
 The Allow simultaneous connections box on the Hardware Tab of the Settings
window is not checked.
 You attempted to establish a second connection while you were still connected
using another technology.
Note: VPN connections established by certain VPN client software (such as Checkpoint
43
M600A Mobile Broadband Module
VPN) may appear to Sprint Smart View as a second connection. In such cases, you may
also see this message.
** Resolution
To prevent this error message from appearing:
1. Select Settings from the Tools menu.
2. Click the Hardware tab.
3. Check the Allow simultaneous connections box.
4. Click OK.
Device Issues
In some circumstances, Sprint Smart View will not be able to utilize a user's Wi-Fi,
WiMAX, or mobile broadband device.
 Device Disabled
 No Wireless Device Detected
WARRANTY
Manufacture’s Limited One-Year Warranty:
Franklin Wireless (the company) warrants to the original retail purchaser of this device, that should product or
any part thereof, during normal consumer usage conditions, be defective in material or workmanship that
results in product failure within the first twelve (12) month period from the date of purchase, such defects will
be repaired or replaced (with new or refurbished) product at the Company’s discretion, without charge for parts
and labor directly related to the defect(s). This warranty extends to consumers who purchase the product in
the United States or Canada and it’s not transferable or assignable. This warranty does not apply to:
(a) Product subject to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration,
misuse, improper installation or repair or improper storage;
(b) Products whose mechanical serial number or electronic serial number has been removed, altered, or
defaced;
(c)
Damage from exposure to moisture, humidity, excessive temperature or extreme environment conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not approved or
authorized by the company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;
(f)
Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions, battery
leakage, blown fuse, theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for
inadequate signal reception by the antenna or for communications range or operation of the cellular system as
a whole.
44
M600A Mobile Broadband Module
When sending your wireless device to Franklin Wireless’ authorized distributions for repair or service, please
note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore,
we strongly recommend you make a back up copy of all data and software contained on your device before
submitting it for repair or service. This includes all contact lists, downloads (i.e. third-party software
applications, games and graphics) and any other data added to your device. Franklin Wireless is not
responsible for and does not guarantee restoration of any third-party software, personal information or
memory data contained in, stored on, or integrated with any wireless device, whether under warranty or not,
returned to Franklin Wireless’ authorized distributors for repair or service. To obtain repairs or replacement
within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g. dated
bill of sale), the consumer’s return address, daytime phone number and/or fax number and complete
description of the problem, transportation prepaid, to the Company at the address shown below or to the place
of purchase for repair or replacement processing. In addition, for reference to an authorized Warranty station
in your area, please call (800)959-3558 in the United States.
The extent of the company’s liability under this warranty is limited to the repair or replacement provided above
and, in no event, shall the company’s liability exceed the purchase price paid by purchaser for the product.
Any implied warranties, including any implied warranty of merchant ability or fitness for a particular purpose,
shall be limited to the duration of this written warranty. Any action for breach of any warranty must be brought
within a period of 18 months from date of original purchase, but in no case shall the company be liable for a
special consequential or incidental damages for breach of this or any other warranty, express or implied,
whatsoever. The company shall not be liable for the delay in pending service under this warranty or loss of use
during the time the produce is being repaired or replaced.
No person or representative is authorized to assume for the Company any liability other than expressed herein
in connection with the sale of this product.
Some states or provinces do not allow limitations on how long an implied warranty lasts on the exclusion or
limitation of incidental or consequential damage so the above limitation or exclusions may not apply to you.
This Warranty gives you specific legal rights, and you may also have other rights, which vary from state to
state or province to province.
Franklin’s Authorized Service Center Address:
9823 Pacific Heights Blvd. Suite
San Diego, CA 92121
SAFETY INFORMATION
Safety Notices
USA—FCC and FAA
The FCC with its action in ET Docket 96-8 has adopted a safety standard for human exposure to radio
frequency (RF) electromagnetic energy emitted by FCC certified equipment. The M600A Network Connection
adapter, or the M600A Network Connection adapter meet the Human Exposure limits found in OET Bulletin 65,
supplement C, 2001, and ANSI/IEEE C95.1, 1992. Proper operation of this radio according to the instructions
found in this manual will result in exposure substantially below the FCC’s recommended limits. The following
45
M600A Mobile Broadband Module
safety precautions should be observed:
* Do not touch or move antenna while the unit is transmitting or receiving.
* Do not hold any component containing the radio such that the antenna is very close or touching any exposed
parts of the body, especially the face or eyes, while transmitting.
* Do not operate the radio or attempt to transmit data unless the antenna is connected; this behavior may
cause damage to the radio.
* Use in specific environments:
* The use of wireless devices in hazardous locations is limited by the constraints posed by the safety directors
of such environments.
* The use of wireless devices on airplanes is governed by the Federal Aviation Administration (FAA).
* The use of wireless devices in hospitals is restricted to the limits set forth by each hospital.
FCC ID: XHG-M600A
Warning: Exposure to Radio Frequency Radiation The radiated output
power of this device is far below the FCC radio frequency exposure limits.
Nevertheless, the device should be used in such a manner that the
potential for human contact during normal operation is minimized. In order
to avoid the possibility of exceeding the FCC radio frequency exposure
limits, human proximity to the antenna should not be less than 20 cm during
normal operation. The gain of the antenna for Cellular band must not
exceed 1.7 dBi and PCS band must not exceed 3.5 dBi and WiMAX band
must not exceed 2.9 dBi.
FCC Compliance Information
This device complies with Part 15 of FCC Rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received.
Including interference that may cause undesired operation.
46

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