Franklin Wireless R772 Cellular/PCS CDMA & LTE Portable Router with WLAN User Manual
Franklin Wireless Corp Cellular/PCS CDMA & LTE Portable Router with WLAN
user manual
C Spire Wireless 4G LTE Portable Wi-Fi Hotspot
R772
User Guide
i
Table of Contents
Table of Contents ......................................................................................................................... i
Get Started ............................................................................................................................... 1
Your Device at a Glance ....................................................................................................... 2
Insert USIM Card .................................................................................................................. 3
Insert and Charge the battery .............................................................................................. 4
Power the R772 On and Off ................................................................................................. 6
Activate Your Device ............................................................................................................ 6
C Spire Account Information and Help ............................................................................... 6
C Spire Account Passwords ................................................................................................ 6
Manage Your Account......................................................................................................... 7
Using the R772, Portable Wi-Fi Hotspot ................................................................................. 8
Connecting to the Device ..................................................................................................... 8
Opening the Web Browser Interface ................................................................................... 9
Device User Interface ........................................................................................................... 9
Graphic Color LCD & Icons ................................................................................................. 9
Buttons on the side ............................................................................................................10
Device UI Operation ............................................................................................................10
Your Device’s Web Browser Interface ...................................................................................14
The Browser Interface .........................................................................................................14
Opening the Browser Interface ...........................................................................................14
The Landing Page ................................................................................................................14
Connecting to the Network .................................................................................................16
Navigating Web UI menu .....................................................................................................16
The Device & Network Menu ...............................................................................................17
General Device and Network Information ...........................................................................17
4G LTE Device and Network Information ...........................................................................18
3G Device and Network Information ...................................................................................19
The Check Usage Menu ......................................................................................................20
The Wi-Fi Menu ....................................................................................................................21
ii
Wi-Fi Profile ......................................................................................................................21
Connected Devices ..........................................................................................................22
The Settings Menu ...............................................................................................................24
Connection Options .........................................................................................................24
Network Setting ................................................................................................................25
Security Setting ................................................................................................................26
VPN Passthrough .............................................................................................................28
Advanced Settings ...........................................................................................................28
General Settings ................................................................................................................28
Updates .............................................................................................................................31
The Help Menu .....................................................................................................................34
About ................................................................................................................................34
User Guide ........................................................................................................................34
Regulatory Information ..............................................................................................................36
Appendix 1: Glossary ................................................................................................................39
1
Get Started
Congratulations on your purchase of the R772, 4G LTE Portable Wi-Fi Hotspot. This
section gives you all the information you need to set up your device and service the first time.
With the 4G LTE Portable Wi-Fi Hotspot, you can access C Spire Wireless 4G LTE
network for faster uploads, downloads from your computer. Built-in Wi-Fi tethering function
allows you to share up to 100Mbps LTE connection with other Wi-Fi equipped devices such as
laptops, tablets, smart phones, and more.
Features
Connect to 4G LTE high-speed wireless data with fall-back to 3G CDMA service
Easy-to-use Web User Interface
Graphic Color LCD User Interface
Data Usage display
Alert message (SMS MT)
Your Device at a Glance
Set Up Your Device
Insert USIM Card
Insert and Charge the Battery
Power the R772 On/Off
Activate Your Device
Account Information and Help
2
Your Device at a Glance
The 4G LTE Portable Wi-Fi Hotspot (R772) package includes:
The 4G LTE Portable Wi-Fi Hotspot (R772) Components:
Components
Functions
Description
① Color LCD display
6 icons /
4 display lines for
alphanumeric
character display
The display has 5 icons on the top, including signal
strength, 4G/3G service indicator, alert message,
roaming indicator, connected devices, and battery
status. Under the icon line, the display has area for 4
line alphanumeric character display. For power save,
the display automatically turns off in 10 seconds unless
any function key is pressed by users.
② Charging status LED
Red/Green
When the battery is being charged, the LED is on in red.
When the battery is fully charged, the LED color is
changed to green.
③ Micro USB
Connector
Connect the charger cable to the micro USB port of the
device to charge the battery.
R772 Main Set
Quick Start Guide
Battery Pack
Travel Charger
USB Cable
6
5
1
2
3
4
Pouch
3
④ Alert / Clear Button
Press once
Press & Hold
Press once to display alert messages. Press and hold
the button to delete the message displayed.
⑤ Usage Button
Press once
Press & Hold
Press once to display data usage information. Press
and hold to reset the data usage information.
⑥ Power Button
Press & Hold
Press and hold the button to turn on or to turn off the
device.
Button/Connector
Description
① SIM card slot
The 4G LTE SIM card is installed here.
② Battery compartment
The battery comes in the compartment and locked with the battery cover.
③ Master reset button
Insert a paperclip in the small hole to reset the device to factory settings.
④ Battery removal divot
Insert a fingernail here and lift the battery to easily remove it.
⑤ Network name and
password label
The pre-configured network name (SSID) and Wi-Fi Admin password are
printed on a label inside the back cover of the device.
Insert USIM Card
Please ensure that the C Spire USIM card has been inserted prior to use.
4
1. To open the USIM cover located on the back, press down firmly(1), and drag down(2) as
indicated in the image below.
2. Insert the USIM card as shown in the picture.
3. Replace the cover by pressing down until you hear a click sound.
Insert and Charge the battery
To insert and charge the battery, follow the below steps.
1. Use your fingernail into the hole on bottom side of the back cover and lift it to open the
battery cover.
2. When inserting the battery, align the battery contacts with the contacts in the battery
compartment and slide the battery into the battery compartment.
5
3. Replace the cover, and press the four sides of the battery cover until it clicks into each notch.
4. Connect the one end of the USB cable to the travel charger and also connect the other end
of the USB cable to the micro USB port on the bottom side of the device.
5. Plug the travel charger into the appropriate electrical outlet to charge the battery. The
charging status LED will be lit red while charging the battery. The LED color will be changed
to green when the battery is fully charged.
Note: Before you use the device, be sure to charge the battery fully until the charging status
LED turns green.
6
Important: Use the batteries and the chargers that have been approved by Franklin Wireless
only for the device. The warranty is not valid with any damage caused by other
batteries and chargers.
Power the R772 On and Off
Press and hold the Power Button on the side of the device until the LCD turns on and start
displaying power-on animation.
To turn off the device, press and hold the Power Button again until the LCD start display power-
off animation.
Activate Your Device
● When you receive your device, it may or may not be activated and ready to use. If you
purchased your device at your service carrier store, it is probably activated and ready to
use. Just insert C Spire SIM card into the SIM slot on the back side of the R772 device.
● If you received your device in the mail and it is for a new service account or a new line of
service, it is designed to activate automatically. Just insert C Spire SIM card into the SIM
slot on the back side of the R772 device.
● If you received your device in the mail and you are activating a new device for an
existing number on your account (you’re swapping devices), simply remove the SIM card
from the old device and insert it into the SIM slot on the back side of the R772 device.
Note: If you are having any difficulty with activation, contact C Spire Customer Service by
calling 1-855-CSPIRE5 (277-4735) from any phone.
C Spire Account Information and Help
C Spire Account Passwords
As a C Spire customer, you enjoy unlimited access to your personal account information and
your data services account. To ensure that no one else has access to your information, you will
need to create passwords to protect your privacy.
Account User Name and Password
If you are the account owner, you will create an account user name and password when you
sign on to cspire.com. (Click My Account to get started.)
7
Manage Your Account
Manage your C Spire account from your computer or any phone.
Online: cspire.com
● Access your account information.
● Check your data usage.
● View and pay your bill.
● Enroll in C Spire online billing and automatic payment.
● Purchase accessories.
● Shop for the latest C Spire phones and devices.
● View available C Spire service plans and options.
From Any Phone
● C Spire Customer Service: 1-855-CSPIRE5 (277-4735).
8
Using the R772, Portable Wi-Fi Hotspot
This section contains information on your device’s connection and LCD user interface.
Connecting to the Device
Opening the Web Browser Interface
Device User Interface
Device UI Operation
Connecting to the Device
Now, you’re ready to connect your computer or other Wi-Fi capable device to the R772 using
Wi-Fi connection.
1. Turn your computer and the R772
Power-on animation appears on the R772 LCD window. After playing power-on animation,
the R772 will search for available 4G LTE or 3G services. R772 LCD window will display
messages and service icons when it’s connected to 4G or 3G network. Then, R772
broadcasts Wi-Fi network signal.
2. Use the Wi-Fi manager (Windows) or the AirPort menu bar (Mac OS) to connect to the Wi-Fi
signal from the R772.
Note: The way to connect Wi-Fi network vary depending on your computer and its operation
system. The typical way to do it for Windows is to select View Available Wireless Network in the
notification area. For Mac OS, the AirPort icon in the menu bar is used. If you have any problem
in setting up Wi-Fi connection on your computer, refer to the computer help system.
3. Select the Wi-Fi signal named “C Spire Portable WI-Fi Hotspot XXXX” where XXXX is the
last four digit of Wi-Fi MAC ID found on the device sticker.
4. Once connected to the Wi-Fi network from the R772, you can open the internet browser in
your computer and start surfing.
Important: There is no password pre-configured. Upon your first connection to the WI-Fi
network from the R772, immediately change the Wi-Fi security settings to secure your
connection security.
1. Type http://192.168.10.1 or http://cspire-admin into the address window and press Enter.
2. See “the Wi-Fi menu” on the page 16 of this manual.
9
Opening the Web Browser Interface
To use the Web browser interface, open the Web browser on your desktop and type
http://cspire-admin or http://192.168.10.1 into the address window and press Enter or Return.
Go to “Your Device’s Web Browser Interface” on the page XX to see details of Web Browser
Interface features.
Device User Interface
The R772 has a graphic color LCD window and three functional buttons for user interaction.
The LCD window displays various icons and text messages to show device status to the users.
The three functional buttons allow the users to control the device functions and messages
displayed on the LCD window.
Graphic Color LCD & Icons
The LCD window can display 6 different icons and 4 lines of text messages.
Icons
Name
Description
Signal Strength
More bars indicate stronger signal.
Battery
The longer green bar inside the battery outline indicates
more battery power left. When the battery level gets very low,
the battery outline will blinks and the warning message will
be displayed.
Connected Device
When multiple Wi-Fi devices are connected to the device, the
number of connected devices is displayed next to the
connected device icon.
Alert / Message
The alert message icon will be on when there are messages
from the network or alert messages from the device.
/
4G/3G
4G icon or 3G icon appears on the same location in turns
according to the network the device is currently getting
service from.
10
Roaming
This icon appears when the device is currently roaming.
Buttons
R772 has three buttons located on the right upper side of the device.
Buttons
Names
Description
Alert / Message
This button is used to display or to control alert messages
that were received or self-generated.
Data Usage
This button is used to check wireless data usage and to
reset the information.
Power
This button is used to power on/off the device.
Device UI Operation
LCD window and function buttons operate combined and interactively to provide you with the
device service status and information.
Device States
Buttons
Icons / Text
Description
Power on
Press and hold
button for 3
seconds
C Spire animation logo is played, then the
device starts searching for networks.
Alert / Message Button
Check Used Data Button
Power Button
11
Power off
Press and hold
button for 3
seconds
Power off animation displays for 2 seconds
and goes off.
No 4G LTE SIM
card or SIM
card error
No 4G LTE SIM card
found
Insert or replace C Spire 4G LTE SIM card
Signal
searching
Searching for
network…
The device is searching for service. Only
connected device and battery icons appear.
Service status
June 17, 2012
13:25 pm
C Spire Wireless
When 4G LTE service is acquired, signal
strength icon & 4G service icons appear.
Date/Time/ Banner text appear. Default
banner is C Spire Wireless. You can edit and
personalize the banner from Web User
Interface “Setting > Advanced Settings >
General Settings > Banner Setting” menu.
June 17, 2012
13:25 pm
C Spire Wireless
When 4G LTE is not available and 3G
service is acquired, signal strength icon & 3G
service icons appear. Date/Time/Banner text
appears.
12
Data usage
display
Press button
once.
2.52 MB used
Since 09/07/2012
Press button once to display the data
usage.
“xxxx MB used since [date]” message
appears for 10 seconds and return to main
screen unless the button is pressed
again to return to the main display.
Data usage
reset
Press and hold
button for 3
seconds.
Reset data usage?
Yes: hold down
for 2 sec
No: press
While the data usage is displayed, press and
hold button for 3 second. Upon warning
message, press button once to keep
current usage data and to return to main
display or press and hold button for 2
seconds again to reset the data usage to
zero. The data usage starts counting again
from today.
Note: The usage data is measured by your
modem for your reference only. Your
carrier’s data usage accounting may
differ.
Alert message
display
Press button
once.
[1/2] 09/12/12 09:19pm
You have used
90 % of wireless
data allowance
until June 30. C
Spire
The message icon appears when the device
has self-generated alert message or network
generated messages (SMS). Press
button once to display the first message.
Press button again to display the next
message. Each message has the header in
the form of [message no./ the total number of
messages] [received date & time]
Alert message
browsing
Press button
once
Each time, button is pressed, messages
keep displaying one by one in the order of
occurrence or arrival. After displaying the
final message, ”End of Massage” is
displayed. Press button again to returns
to the main screen
13
Alert message
delete
Press and hold
button for 3
seconds.
Delete message?
Yes: hold down
for 2 sec
No: press
When a message is displayed, press and
hold for 2 seconds -> delete warning
message -> press and hold button for 2
second again to confirm deletion or press
button once to revert deleting and move to
the next message or to the main screen.
Connected
device icon
display
June 17, 2012
13:25 pm
C Spire Wireless
When there are multi devices connected
through Wi-Fi to your device, connected
device icon appears with the number of
connected devices on it.
Roaming icon
display
June 17, 2012
13:25 pm
C Spire Wireless
When the device roams into other network
than C Spire home network, roaming icon will
appears.
Battery icon
display
The longer the battery bar means the more
battery power left. When the battery is very
low, the battery outline blinks. Connect the
charger immediately.
14
Your Device’s Web Browser Interface
This section contains information on your device’s browser interface.
The Browser Interface
Opening the Browser Interface
The Landing Page
Connecting to the Network
Device and network menu
The check usage menu
The Wi-Fi menu
The setting menu
The help menu
The Browser Interface
The Web browser interface is a Web-based connection manager for your device. It allows you
to manage and monitor the Internet connection between your computer and the wireless
network. It has a user-friendly interface and is equipped with many useful features that will
enhance your Internet navigation experience.
Opening the Browser Interface
To use the Web browser interface, open the Web browser on your desktop and type
http://cspire-admin or http://192.168.10.1 into the address window and press Enter or Return.
The Landing Page
The Web browser will open the main page for the 4G LTE Mobile Hotspot as shown below.
From this page, you can see and manage available network connections, see your current
connection state, and see signal strength at a glance. Detailed menus for status and settings
are displayed across the top of the menu.
15
The main menu appears down across the top of the browser interface and allows for ease of
Web browser interface navigation.
Information regarding your current network connection can be seen in the Network Connection
Box displayed down the left side of the main page. This box displays both 3G and 4G service
signals which are available. The box has the following items:
Service Type: Not Activated / 4G LTE Available / 4G Connected / 3G Available / 3G
Connected
Signal Strength Bars: The more bars, the stronger is the service signal
Connection Time: Count starts when connected.
Connection button: Activate / Connect / Disconnect
16
Automatic connection mode and preferred service mode can be set from “Setting” menu in the
main menu bar.
● Service Type: Displays service type your modem currently acquires.
● Signal strength bar: Displays your current signal strength. Supports 0- 6 levels of signal
strength.
● Connection time: Displays the time after your device is connected.
● Connection button: Connects you to a network available.
The following table provides device status and connection button descriptions.
Status
Connection Button
Description
“Disconnected”
Connect
Radio power is on and device is disconnected.
Ready to connect.
“Connected”
Disconnect
Device is connected and available to disconnect the
connection.
“Not Activated”
Activate
Device activation is required.
Connecting to the Network
Once your device is properly configured, connecting to the Internet is as simple as clicking
Connect. Once connected, Connect will change to Disconnect. Simply click Disconnect to
end your current connection. To connect to any other network shown, select it, and then click
Connect.
Navigating Web UI menu
The main menu appears down across the top of the browser interface. Simply click the menu in
the main menu bar. The screen will display sub menus under each main menu item.
Click to open sub menu items. The icon will be changed to . Click to close the sub
menu items.
17
The Device & Network Menu
The Device & Network menu allows you to view information about your device and network
status.
General Device and Network Information
General Device
● Device Name – name of the device
18
● Device Description – description of the device
● Manufacturer – manufacturer of the device
● Modem Model – model name of the device
● Hardware Version – hardware version
● CM Version – current CM version
General Network
● IP Address – the current Internet Protocol address of the device
● Gateway – the current network point entrance address
● DNS Server – the current Domain Name Server system address
● Data Received – the number of bytes received
● Data Sent – the number of bytes sent
● Data Total – the total data received and sent
4G LTE Device and Network Information
4G LTE Device
● Technology – Long Term Evolution (LTE)
● IMSI – the International Mobile Subscriber Identity (IMSI) number
● ICCID – the Integrated Circuit Card ID (ICCID) number
● USIM State – the current state of the Universal Subscriber Identity Module (USIM)
4G LTE Network
● Status – current network status
● SNR – the current Signal-to-Noise Ration (SNR)
19
● RSRP – the current Reference Signal Received Power (RSRP)
● RSRQ – the current Reference Signal Received Quality (RSRQ)
● PLMN ID – the current state of Public Land Mobile Network ID
3G Device and Network Information
3G Device
● Technology – type of network you are connected to
● MEID – unique number the network uses to identify your device
● Firmware – current internal software version
● Phone Number (Mobile Data Number (MDN)) – the public ID for your specific wireless
service
● MSID (IMSI_S) – internal ID C Spire uses to identify your account
● Home Carrier ID – ID of the network operator
● PRL Version – used to verify that your Preferred Roaming List is the most current
3G Network
● Status – current network status
● Home Carrier Name – name of the network operator
● Ec/Io – measurement in dB of current Ec/Io
● RSSI – measurement in dBm of current signal strength
20
The Check Usage Menu
The Check Usage menu allows you to review your usage history online. Please ensure that you
have an Internet connection. Selecting the Check Usage menu displays your wireless data
usage to date.
To reset usage data, click the reset button.
If “Yes” button is clicked, usage data will be reset to 0 and date will be set to the current date.
21
The Wi-Fi Menu
The Wi-Fi menu allows you to review and change your 4G LTE Mobile Hotspot Wi-Fi tethering
configuration. In order to see the Wi-Fi menu, login as Administrator
. The default administrator password is “admin”. You can change
the default Administrator password from the Setting menu.
Wi-Fi Profile
When you open the Wi-Fi Profile menu, the following choices are available:
22
To modify the Wi-Fi Profile:
1. Enter new Network Name (SSID). Default SSID is C Spire 4G LTE Portable Wi-Fi
Hotspot.
2. Click arrow button and select proper 802.11 Mode. Default mode is 802.11b/g/n.
3. Click Wi-Fi channel number. Default setting is Auto.
4. Enter your Wi-Fi security level. Default setting is Open (NO AUTH)
5. Enter your Wi-Fi password. Password requires at least 8 characters. For greater
security, use a mixture of digits, upper case, lower case and other symbols.
6. Click Save
Connected Devices
When you open the “Connected Devices” you can see the devices currently connected to R772
through Wi-Fi connection. The Connected device section has the following ;
MAC Address – The Media Access Controller or physical address of the device
IP Address – The IP address assigned to the device by R772
Hostname – The network name for the connected device (if available)
23
Date/Time – The date/time the device was detected by the network.
Click Refresh button to renew the connected device list.
24
The Settings Menu
The Settings menu allows you to set various setting options including Connection Options,
Network Setting, Security Settings, VPN Passthrough, and Advanced Settings. In order to see
all setting menu except for Connection Options, you have to login Admin with the password
first. Default password is “admin”. You can change Admin
password from the Advanced Setting menu.
Connection Options
When you open the Connection Options menu, the following choices are available:
25
Enable Auto Connection
1. Select or clear the Enable Auto Connection check box.
2. Click Save.
Note: If you click Connect, Enable Auto Connection will be cleared automatically regardless
of whether Enable Auto Connection was selected before rebooting the device.
Change Your Connection Options
1. Select a connection option.
2. Click Save.
Note: If the device is not activated, the options will be unavailable (grayed out).
Network Setting
When you open the Network Setting menu, the following choices are available:
LAN Setting
● IP Address – IP Address that your PC is assigned by your device
● Subnet Mask – Subnet Mask that your PC is assigned by your device
26
● Enable DHCP Server – Enable it to automatically assign IP address to other Wi-Fi client
devices.
● Start DHCP Address – Your device will assign IP address form this IP address
● End DHCP Address Range – The range of IP addresses that your device can assign to
other Wi-Fi client devices.
Customer DNS
● Custom DNS - allows you to use a customized DNS rather than the one assigned by
your network.
To set the custom DNS:
1. Select Enable Custom DNS.
2. Enter your Custom DNS IP address.
3. Click Save.
Important: Changing LAN settings can result in connection malfunction. Please refer to your
service provider’s recommendation.
Security Setting
When you open the Security Setting menu, the following choices are available:
27
Port Forwarding
● IP Address – Enter IP address to forward
● Protocol– Both / UDP / TCP
● External Port – Enter external port range
● Internal Port – Enter internal port range
● Comment – Enter comments for the port forwarding setting
Firewall
● Protocol– Select protocol to use for Firewall. ICMP/ TCP / UDP / ICMPv6 / TCP UDP
● Start Port – Enter Start Port
● End Port – Enter End Port
● Comment – Enter comments for the firewall setting
● Custom DNS - allows you to use a customized DNS rather than the one assigned by
your network.
28
DMZ
● Enable DMZ – check to enable DMZ feature
● DMZ Address – enter DMZ address
● Click Save.
Important: Changing security settings can result in connection malfunction. Please refer to your
service provider’s recommendation.
VPN Passthrough
When you open the VPN Passthrough, the following choices are available:
● IPsec passthough – Enable IPsec passthrough
● PPTP passthrough – Enable PPTP passthrough
● L2TP pssthrough – Enable L2TP passthrough
Advanced Settings
When you open the Advanced Settings, the following choices are available:
General Settings
Selecting the General Settings tab displays the following options:
29
Advanced Settings Password
The Advanced Settings Password allows you to change the Administrator login password.
To change your password:
4. Enter the original password in the Original Password field. (factory default
password is admin)
5. Enter your new password in the New Password field.
6. Re-enter your new password in the Confirm New Password field.
7. Click Save.
Banner Setting
The Banner Settings allows you to change the banner displayed in the LCD window of the
device.
To change your banner:
1. Click current banner window and edit it as you like (For example, your name)
2. Click Save button.
30
Manual Configuration
Selecting the Manual Configuration tab displays the following options:
Manual Configuration consists of two submenus (LTE Configuration / 3G Configuration).
LTE Configuration
The LTE Configuration box allows you to change the 4G LTE profile.
To modify the LTE profile:
3. Select proper profile in the list.
4. Click Save button.
Important: Changing LTE profile can result in 4G connection malfunction. Please refer to your
service provider’s recommendation.
3G Configuration
The 3G Configuration box allows you to modify the 3G device configuration.
To modify the 3G configuration:
5. Select Profile Number
6. Click Save
31
Important: Changing 3G profile can result in 3G connection malfunction. Please refer to your
service provider’s recommendation.
Updates
When you open the Updates menu, it displays the following options:
Automatic Version Check
If the box “Enable notification” is checked, the Web User Interface will provide the pop up dialog
notification for new SW update available.
If you click Yes, it will start downloading and automatically update the Web User Interface SW to
the latest version.
32
Check System Upgrade
The Check System Upgrade box reflects your current software version and allows you to
upgrade the Web browser interface as needed. To get the latest Web browser interface:
1. Click Check Now.
2. If the current version is the latest, you will see the followign dialog: click OK.
If a newer version is available, you will see the following dialog:
3. Click Yes and select a folder your want to save the SW update file in your computer.
Software Update
To update:
1. Click Browse.. button and select the SW update file you downloaded. Then, click
Open.
33
2. You will see the pop up dialog announcing update appears. Click Yes to update.
3. You will see the dialog showing update progress.
Important: The SW upgrade takes a few minutes. DO NOT unplug the device before the
browser refreshes the page automatically or if the refresh dialog is still open.
34
The Help Menu
The Help menu allows you to view system information and the online user guide.
About
When you open the About, it displays the following device information:
● System Name – the current system name
● CM Version – the current Web browser interface version
User Guide
When you open User Guide, it downloads the user guide on the host system.
35
36
Regulatory Information
WARRANTY
Manufacture’s Limited One-Year Warranty:
Franklin Wireless (the company) warrants to the original retail purchaser of this device, that should product or any
part thereof, during normal consumer usage conditions, be defective in material or workmanship that results in
product failure within the first twelve (12) month period from the date of purchase, such defects will be repaired or
replaced (with new or refurbished) product at the Company’s discretion, without charge for parts and labor directly
related to the defect(s). This warranty extends to consumers who purchase the product in the United States or
Canada and it’s not transferable or assignable. This warranty does not apply to:
(a) Product subject to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse,
improper installation or repair or improper storage;
(b) Products whose mechanical serial number or electronic serial number has been removed, altered, or defaced;
(c) Damage from exposure to moisture, humidity, excessive temperature or extreme environment conditions;
(d) Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the
company;
(e) Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;
(f) Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage,
blown fuse, theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate
signal reception by the antenna or for communications range or operation of the cellular system as a whole.
When sending your wireless device to Franklin Wireless’ authorized distributions for repair or service, please note
that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we
strongly recommend you make a back up copy of all data and software contained on your device before submitting it
for repair or service. This includes all contact lists, downloads (i.e. third-party software applications, games and
graphics) and any other data added to your device. Franklin Wireless is not responsible for and does not guarantee
restoration of any third-party software, personal information or memory data contained in, stored on, or integrated
with any wireless device, whether under warranty or not, returned to Franklin Wireless‟ authorized distributors for
repair or service. To obtain repairs or replacement within the terms of this Warranty, the product should be delivered
with proof of Warranty coverage (e.g. dated bill of sale), the consumer’s return address, daytime phone number
and/or fax number and complete description of the problem, transportation prepaid, to the Company at the address
shown below or to the place of purchase for repair or replacement processing. In addition, for reference to an
authorized Warranty station in your area, please call (800)959-3558 in the United States.
The extent of the company’s liability under this warranty is limited to the repair or replacement provided above and, in
no event, shall the company’s liability exceed the purchase price paid by purchaser for the product.
Any implied warranties, including any implied warranty of merchant ability or fitness for a particular purpose, shall be
limited to the duration of this written warranty. Any action for breach of any warranty must be brought within a period
of 18 months from date of original purchase, but in no case shall the company be liable for a special consequential or
incidental damages for breach of this or any other warranty, express or implied, whatsoever. The company shall not
be liable for the delay in pending service under this warranty or loss of use during the time the produce is being
repaired or replaced. No person or representative is authorized to assume for the Company any liability other than
expressed herein in connection with the sale of this product. Some states or provinces do not allow limitations on how
long an implied warranty lasts on the exclusion or limitation of incidental or consequential damage so the above
limitation or exclusions may not apply to you. This Warranty gives you specific legal rights, and you may also have
other rights, which vary from state to state or province to province.
Franklin’s Authorized Service Center Address:
6205 Lusk Blvd., San Diego, CA 92121, U.S.A.
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SAR INFORMATION
THIS MODEL MODEM MEETS THE GOVERNMENT’S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES.
Your wireless modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission
limits for exposure to radiofrequency (RF) energy set by the Federal Communications Commission of the U.S.
Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the
general population. The guidelines are based on standards that were developed by independent scientific
organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial
safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for
wireless mobile modem employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR
limit set by the FCC is 1.6 W/kg. * Tests for SAR are conducted with the modem transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the
actual SAR level of the modem while operating can be well below the maximum value. This is because the modem is
designed to operate at multiple power levels so as to use only the power required to reach the network. In general,
the closer you are to a wireless base station antenna, the lower the power output. Before a modem model is available
for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the
government adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the
ear and worn on the body) as required by the FCC for each model. The highest SAR value for this model modem
when tested for use near the body, as described in this user guide, is 1.32W/Kg. While there may be differences
between the SAR levels of various modems and at various positions, they all meet the government requirement for
safe exposure. The FCC has granted an Equipment Authorization for this model modem with all reported SAR levels
evaluated as in compliance with the FCC RF exposure guidelines. SAR information on this model modem is on file
with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/fccid after searching on
FCC ID: RB2-R772. Additional information on Specific Absorption Rates (SAR) can be found on the Cellular
Telecommunications Industry Association (CTIA) web-site at http://www.wow-com.com. * In the United States and
Canada, the SAR limit for mobile modems used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue.
The standard incorporates a substantial margin of safety to give additional protection for the public and to account for
any variations in measurements.
SAFETY INFORMATION
SAFETY INFORMATION FOR FIXED WIRELESS TERMINALS POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your modem OFF when in any area with a potentially explosive atmosphere and obey all signs and instructions.
Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death.
INTERFERENCE TO MEDICAL DIVICES
Certain electronic equipment may be shielded against RF signal from your wireless modem (pacemakers, Hearing
Aids, and so on). Turn your modem OFF in health care facilities when any regulations posted in these areas instruct
you to do so. RF signals may affect improperly installed or inadequately shielded electronic system in motor vehicles.
EXPOSURE TO RF ENERGY
Use only the supplied or an approved replacement antenna. Do not touch the antenna unnecessarily when the
modem is in use. Do not move the antenna close to, or couching any exposed part of the body when making a call.
NEAR BODY OPERATION
This device was tested for typical near body operations with the back of the modem kept 0.5 cm from the body. To
maintain compliance with FCC RF exposure requirements, it must have a minimum distance including the antenna of
0.5 cm from the body during normal operation
U.S.A.
U.S. FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE STATEMENT
INFORMATION TO THE USER
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful Interference in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if Not installed
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and used in accordance with the instructions, may cause harmful Interference to radio communications. However,
there is no guarantee that interference will not occur in a particular Installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the
receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an
outlet of a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV
technician for assistance.
Changes or modification not expressly approved by the party responsible for Compliance could void the user’s
authority to operate the equipment. Connecting of peripherals requires the use of grounded shielded signal cables.
FCC Compliance Information
This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.
39
Appendix 1: Glossary
1X: Internet at lower speed than EV-DO. Technical max speed is 153kbps.
3G: Third generation, referring to the 3rd generation wireless cellular technology.
4G: Fourth Generation, referring to the 4th generation of wireless celluar technology.
802.11 b/g/n: A set of WLAN communication standards.
bps: Bits per second. The rate of data speed.
Broadband: High-capacity transmission channel with a wider bandwidth than
conventional modem lines.
CDMA: Code Division Multiple Access.
DHCP: Dynamic Host Configuration Protocol. Software found in servers and routers that
automatically assigns temporary IP addresses to clients logging into an IP network.
DHCP Server: A server or service with a server that assigns IP addresses.
DNS: Domain Name System. A system for converting host names and domain names into
IP addresses on the Internet or on local networks that use the TCP/IP protocol.
EV-DO Rev 0: CDMA EV-DO Rev. 0 is a wireless technology with higher data rates and
higher system capacity. Rev 0 provides access to mobile devices with forward link speeds of
up to 2.4 Mbps, and reverse link speeds up to 152 kbps.
EV-DO Rev A: CDMA EV-DO Rev. A is a wireless technology with higher data rates and
higher system capacity.Rev A provides access to mobile devices with forward link speed of
up to 3.1 Mbps, and reverse link speeds up to 1.8 Mbps.
Firmware: A computer program embedded in an electronic device.
Hotspot: A Wi-Fi (802.11) access point or the area covered by an access point.
HTTP: Hypertext Transfer Protocol. An application-level protocol for accessing the World
Wide Web over the Internet.
IEEE: Institute of Electrical and Electronics Engineers. An international technical /
professional society that promotes standardization in technical disciplines.
IMEI: International Mobile Equipment Identity. Used in LTE networks to identify the device.
IP address: Internet Protocol address. The address of a device attached to an IP network
(TCP/IP network).
ISP: Internet Service Provider.
Kbps: Kilobits per second. The rate of data flow.
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LAN: Local Area Network. A type of network that lets a group of computers, all in close
proximity (such as inside an office building), communicate with one another. It does not use
common carrier circuits though it can have gateways or bridges to other public or private
networks.
MAC Address: Media Access Control. A number that uniquely identifies each network
hardware device. MAC addresses are 12-digit hexadecimal numbers. This is also known as
the physical or hardware address.
Mbps: Megabits per second. The rate of data flow.
MSID: Mobile Station Identifier. A number for a mobile phone that identifies that phone to
the network. These numbers are carrier specific.
Network Technology: The technology on which a particular network provider’s system is
built; such as CDMA or EVDO.
PRL: Preferred Roaming List. A list that your wireless phone or device uses to determine
which networks to connect with when you are roaming. (Network operator specific)
Protocol: A standard that enables connection, communication, and data transfer between
computing endpoints.
Router: A device that directs traffic from one network to another.
SSID: Service Set Identifier. The name assigned to a Wi-Fi network.
TCP/IP: Transmission Control Protocol/Internet Protocol. The set of communications
protocols used for the Internet and other similar networks.
USB: Universal Serial Bus. A connection type for computing device peripherals such as a
printer, mobile modem, etc. USB connectors may be used for data transfer or charging.
USIM: Universal Subscriber Identification Module. Found in LTE and GSM network
technology, the USIM is a card containing identification information for the subscriber and
their account. The USIM card can be moved to different devices
WWAN — Wireless Wide Area Network. A public network that extends beyond architectural,
geographical, or political boundaries (unlike a LAN, which is usually a private network
located within a room, building, or other limited area).
WEP: Wired Equivalent Privacy. An IEEE standard security protocol for 802.11 networks.
Superseded by WPA and WPA2.
Wi-Fi: Wireless Fidelity. Any system that uses the 802.11 standard developed and released
in 1997 by the IEEE.
Wi-Fi Client: A wireless device that connects to the Internet via Wi-Fi.
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WPA/WPA2: Wi-Fi Protected Access. A security protocol for wireless 802.11 networks from
the Wi-Fi Alliance.