Frigidaire Fgru19F6Qf Owners Manual

2015-06-12

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All about the

Use & Care
of your

Refrigerator

TA B L E O F C O N T E N T S

www.frigidaire.com USA 1-800-944-9044

Changing The Filter.........................................13
Interior Lighting.............................................14
Storage Features.............................................14
Energy-Saving Tips.........................................16
Care & Cleaning.............................................16
Before you Call...............................................19
Major Appliance Warranty................................21

www.frigidaire.ca Canada 1-800-265-8352

A01060801 (August 2014)

Important Safety Instructions..........................2
Feature Overview.............................................4
Installation.....................................................5
Door Removal..................................................8
Electronic Control.............................................9
Sabbath Mode................................................11
Alerts............................................................12

IMPORTANT SAFETY INSTRUCTIONS
WARNING
Please read all instructions before using
this refrigerator.

Installation Checklist

Doors

 Handles are secure and tight

Definitions

 Door seals completely to cabinet on all sides

This is the safety alert symbol. It is used to
alert you to potential personal injury hazards.
Obey all safety messages that follow this symbol
to avoid possible injury or death.

 Refrigerator door is level across the top

DANGER
DANGER indicates an imminently hazardous
situation which, if not avoided, will result in
death or serious injury.

WARNING
WARNING indicates a potentially hazardous
situation which, if not avoided, could result in
death or serious injury.

CAUTION
CAUTION indicates a potentially hazardous
situation which, if not avoided, may result in
minor or moderate injury.

IMPORTANT

Leveling
 Refrigerator is level, side-to-side and tilted
¼” (6mm) front-to-back
 Kick plate is properly attached to refrigerator
 Cabinet is setting solid on all corners

Electrical Power
 House power turned on
 Refrigerator plugged in

Final Checks
 Shipping material removed
 Fresh food temperatures set
 Crisper humidity controls set
 Registration card sent in

IMPORTANT indicates installation, operation or
maintenance information which is important
but not hazard-related.

WARNING
For your safety

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance. Read product labels
for flammability and other warnings.
• Do not operate the unit in the presence of
explosive fumes.
• Remove and discard any spacers
used to secure the shelves during
shipping. Small objects are a choke
hazard to children.
• Remove all staples from the carton. Staples
can cause severe cuts, and also destroy
finishes if they come in contact with other
appliances or furniture.

WARNING
Child Safety

• Destroy carton, plastic bags, and any exterior wrapping material immediately after the
unit is unpacked. Children should never use
these items for play. Cartons covered with
rugs, bedspreads, plastic sheets or stretch
wrap may become airtight chambers and
can quickly cause suffocation.
• An empty, discarded icebox, refrigerator, or
freezer is a very dangerous attraction
to children.
• Remove the door(s) of any appliance that is
not in use, even if it is being discarded.

IMPORTANT SAFETY INSTRUCTIONS
WARNING

WARNING

Risk of child entrapment

Electrical Information

Child entrapment and suffocation are not
problems of the past. Junked or abandoned
appliances are still dangerous – even if they
will sit for “just a few days”. If you are getting
rid of your old appliance, please follow the
instructions below to help prevent accidents.
We strongly encourage responsible
appliance recycling/disposal methods. Check
with your utility company or visit www.
recyclemyoldfridge.com for more information
on recycling your old appliance.
Before you throw away
your old appliance:
• Remove door.

These guidelines must be followed to ensure
that safety mechanisms in the design of this
appliance will operate properly.
• Refer to the serial plate for correct electrical
rating. The power cord of the appliance is
equipped with a three-prong grounding plug
for your protection against electrical shock
hazards. It must be plugged directly into a
properly grounded three-prong receptacle,
protected with a 15-amp time delay fuse
or circuit breaker. The receptacle must be
installed in accordance with the local codes
and ordinances. Consult a qualified electrician. Receptacles protected by Ground Fault
Circuit Interrupters (GFCI) are NOT RECOMMENDED. Do NOT use an extension cord or
adapter plug.

• Leave shelves in place so
children may not easily
climb inside.

• If the power cord is damaged, it should be
replaced by an authorized service technician
to prevent any risk.

• Have the refrigerant
removed by a
qualified technician.

• Never unplug the unit by pulling on the
power cord. Always grip the plug firmly,
and pull straight out from the receptacle to
prevent damaging the power cord.
• Unplug the appliance before cleaning and
before replacing a light bulb to avoid electrical shock.

WARNING
Avoid fire hazard or electric shock. Do not use
an extension cord or an adapter plug. Do not
remove any prong from power cord.
Grounding type wall receptacle
Do not, under
any circumstances,
cut, remove,
or bypass the
grounding prong.

• If voltage varies by 10% or more, appliance
performance may be affected. Operating the
unit with insufficient power can damage the
compressor. Such damage is not covered
under the warranty. If you suspect your
household voltage is high or low, consult
your power company for testing.
• To prevent the appliance from being turned
off accidentally, do not plug unit into an outlet
controlled by a wall switch or pull cord.

IMPORTANT
To disconnect power to the unit, unplug the
unit or switch the breaker that supplies power
to the unit to the off position.

Power cord with
3-prong grounded plug

FEATURE OVERVIEW
Understanding Features and Terms
Your Frigidaire refrigerator is designed for optimal convenience and storage flexibility. The illustration
below is provided to assist you with familiarizing yourself with product features and terminology.

 NOTE
Features may vary according to model.

Pro-Select™
Electronic
Control

Pure
Advantage®
Air Filter

Dairy Compartment

Air
Baffle
Upper Level
Lighting
Adjustable Door
Bins
SpaceWise™
Glass Shelves
Deli
Drawer
Gallon Door
Bins

Mid Level
Lighting
Crisper
Drawer
with
Humidity
Controls

Light
Switch

Adjustable
Bottom Hinge
Kick
Plate

INSTALLATION
Required Tools:

This Use & Care Guide provides general operating
instructions for your model. Use the refrigerator
only as instructed in this Use & Care Guide.
Before starting the refrigerator, follow these
important first steps.

Location

 NOTE
If your refrigerator is placed with the door
hinge side against a wall, you may have to
allow additional space so the door can be
opened wider.

• Choose a place that is near a grounded
electrical outlet. Do Not use an extension
cord or an adapter plug.
• If possible, place the refrigerator out of
direct sunlight and away from the range,
dishwasher or other heat sources.

Refrigerator

• The refrigerator must be installed on a floor
that is level and strong enough to support a
fully loaded refrigerator.

CAUTION
DO NOT install the refrigerator where the
temperature will drop below 55°F (13°C) or
rise above 110°F (43°C). The compressor will
not be able to maintain proper temperatures
inside the refrigerator.
DO NOT block the kick plate on the lower
front of your refrigerator. Sufficient air
circulation is essential for the proper operation
of your refrigerator.

Installation
Installation clearances:
• Allow the following clearances for ease
of installation, proper air circulation, and
plumbing and electrical connections:

Sides - ⅜”

Top and Back - 1”
• Allow for trim kit if it is to be installed with
the unit.

⅜”
(10 mm)

Door Handle Mounting Instructions
1. Remove handle from carton and any other
protective packaging.
2. Position refrigerator handle end caps over
upper and lower pre-installed shoulder bolts
(A) that are fastened into door, ensuring
the holes for the set screws are facing
towards the outside of door if a single unit
installation or the freezer door (if installing
the matching freezer).
3. While holding handle firmly against door,
fasten upper and lower Allen set screws (B)
with supplied Allen wrench.
4. Repeat steps 2 and 3 to install freezer
handle (if installing the matching freezer).
Ensure the holes for the set screws are
facing towards the refrigerator door.

INSTALLATION
Leveling
The refrigerator must have all bottom corners
resting firmly on a solid floor.

The floor must be strong enough to support a
fully loaded refrigerator.
It is VERY IMPORTANT for your refrigerator to be
level in order to function properly. If the refrigerator
is not leveled during installation, the door may be
misaligned and not close or seal properly, causing
cooling, frost or moisture problems.

To Level the Refrigerator:

Single Unit Installation

 NOTE
All set screws should be tightened and subflush (Allen set screw should be seated just
below the surface of the end cap) of handle
end cap. The end caps should be drawn tight
to refrigerator door with no gaps.

While unit is lying on its back, note the location
of the four (4) leg levelers installed at each
corner. These leg levelers will be used to level
the refrigerator and to adjust the height. Use a
carpenter’s level to level the refrigerator from
front to back and side to side. Adjust the plastic
leveling feet in front, ½ bubble higher, so that
the door closes easily when left halfway open.
Leveling Instructions for Matching
Refrigerator / Freezer Pair:
• Level door of first unit using all four levelers
and slide unit into place. Recheck for
levelness and adjust if necessary.
• Measure distance from floor to bottom of
door on first unit. Adjust and level second
unit so door height matches.
Leg Level Adjustments:
• One full turn of all four leg levelers will raise
door 5/32”.

Matching Refrigerator and Freezer Door
Handle Installation

Kick Plate Removal
To remove the kick plate, use a Phillips head
screwdriver and remove the two screws holding
the kick plate to the cabinet. Then pull the kick
plate away from the unit.

• Slide second unit into place leaving a
minimum gap of 3/16” between units for
door swing clearance.
• This last step may require at least one
extraction of the second unit to properly
align units in a “built-in” application.
Leveling Door with Adjustable Hinge
Use the lower hinge adjustment to fine tune the
door height and for final cabinet spacing. Use a
7/16” socket or wrench to adjust the screw at the
bottom of the lower hinge.
Adjusting Doors for Matching Refrigerator /
Freezer Pair

Kick Plate Removal

The doors may also be adjusted side to side with
the slotted hinge for aligning the doors parallel
to each other. Loosen the two bolts with a

⅜”

INSTALLATION
wrench and one screw with a Phillips screwdriver.
Shift the doors until parallel, then retighten the
screw and bolts securely. (See illustration below.)

2. Push the shelf grommet onto the wire until
it snaps in place.

Lower Hinge Adjustment for Leveling
the Doors of the Matching Refrigerator /
Freezer Pair
To level the doors using the adjustable lower
hinge (some models):
1. If the refrigerator door is lower than the
freezer door, raise the refrigerator door by
turning the adjustment screw clockwise
using a 7/16” socket wrench. (See
illustration below.)
2. If the freezer door is lower than the
refrigerator door, raise the freezer door by
turning the adjustment screw clockwise
using a 7/16” socket wrench. (See
illustration below.)

Door

Slotted Hinge
Adjustment

3. Slide the shelf grommet into the grommet
already in the freezer wall until it is flush.

Door

⅜” bolts
Raise
Door

Raise
Door

Screw
Freezer

Refrigerator

To install the shelf grommet to the shelf:
1. With the wire shelf installed, press the
shelf grommet down onto the wire that is
anchored into the freezer wall. Be sure to
keep the larger end of the shelf grommet
away from the wall.

To install the handle clips to the basket:
1. Place the basket on a firm, flat surface.
2. With the narrow side of the handle clip on
the inside of the basket, snap the handle
clip to the recessed area in the basket.

INSTALLATION

3. Once the inside surface snaps in place,
continue the process by rolling the handle
clip slightly outward and pressing down
firmly to snap onto the inside surface. If
installed incorrectly, the handle clip will not
lay flat.

DOOR REMOVAL
If door must be removed:
• Unplug the unit or switch the breaker that
supplies power to the unit to the off position.
• Remove the plastic top hinge cover.
• Hold the door in place while removing the
top hinge from the cabinet.

⅜” hex head bolts from
the top hinge with a ⅜” wrench or socket.

• Remove the two

• Lift the door upwards and pull up and away
from the cabinet until free of the bottom hinge
pin mounted on the front of the cabinet.
• To replace the door, reverse the above
procedures and securely tighten all screws
to prevent hinge slippage.

CAUTION
Doors are heavy. Two people are
recommended to remove or replace the door
assembly from the cabinet.

Hinge Cover

Hinge Bolts (2)
Hinge Plate

ELECTRONIC CONTROL
Setting the PRO-SELECT™ Electronic Control
Cool Down Period
For safe food storage, allow 4 hours for refrigerator to cool down completely. The refrigerator will run
continuously for the first several hours.
Pro-Select™ Electronic Control
The Pro-Select™ Electronic Control is located inside the refrigerator. Temperature is factory preset to
provide satisfactory food storage temperatures. However, the temperature control is adjustable to
provide a range of temperatures for your personal satisfaction.

°F

To adjust the temperature setting, press the UP () key for warmer temperature and DOWN ()
key for colder temperature on the control panel. Allow several hours for the temperature to stabilize
between adjustments. The refrigerator can be adjusted between 33°F (1°C) and 46°F (8°C). By
pressing the TEMP MODE key, the temperature display will toggle between °F and °C.
To turn the refrigerator OFF, press the UP () key until the warmest temperature setting of
46°F (8°C) shows in the display. Then press the UP () key 3 times within 3 seconds to turn the
refrigerator OFF. The display will then show “OF”. To turn the unit back ON, press the DOWN ()
key 3 times within 3 seconds. The control will then display “46°F (8°C)” and may be adjusted to the
desired temperature.

PRO-SELECT™ Electronic Control Features
Replace Air Filter
When the “REPLACE AIR FILTER” LED is illuminated yellow, the air filter needs to be replaced. The
control will signal for air filter replacement after 3600 hours of refrigerator operation. After replacing
the air filter, reset the air filter timer by pressing the AIR FILTER key for 3 seconds. The “REPLACE
AIR FILTER” LED will be illuminated green for 3 seconds, confirming a timer reset.

°F

ELECTRONIC CONTROL
Control Lock
To disable the keypads on the control, begin by pressing the CONTROL LOCK key for 3 seconds
until “LO” is displayed for 1 second. With the control locked, when keys are pressed on the control
panel, “LO” will be displayed. To unlock the control, press the CONTROL LOCK key for 3 seconds. The
display will show “UL” for one second.

°F

Power Fail
The POWER FAIL indicator light informs you that due to a power failure, the cabinet temperature
exceeded 55°F (13°C). If the power failure lasted more than 1 hour, the display alternates between
showing the power failure duration (Hours and DURATION LED illuminate in the display) and the
cabinet temperature (°F or °C illuminates) every ½ second. This safety feature will aid in determining
what food spoilage action to take.
The Power Fail indicator light and duration display can be turned off by pressing Alert Reset.

°F
HRS
HI-TEMP DURATION

SABBATH MODE
The Sabbath mode is a feature that disables portions of the refrigerator and its controls in accordance
with observance of the weekly Sabbath and religious holidays within the Orthodox Jewish community.
To initiate or exit Sabbath Mode, press and hold the CONTROL LOCK and TEMP MODE keys for 3
seconds. Then “Sb” will be displayed on the control panel indicating that the unit is in Sabbath mode.
In the Sabbath mode, the High Temp alarm is active for health reasons. If a high temperature alarm
is activated during this time, for example due to a door left ajar, the alarm will sound for about 10
minutes. The alarm will then silence on its own and a “high temp” icon will be displayed on the
control panel. The high temp icon will continue to display even if the door is closed until Sabbath
mode is exited and the icon reset.

For further assistance, guidelines of proper usage and a complete list of models with the
Sabbath feature, please visit the web at http:\\www.star-k.org.

NOTE: While in Sabbath mode, neither the lights nor the control panel will work until Sabbath mode
has been deactivated.
The unit stays in Sabbath mode after a power failure recovery. It must be deactivated with the
buttons on the control panel.

°F

ALERTS
There are 4 possible conditions that will cause the alert tone to sound.

High Temp Alert
If the temperature inside the cabinet exceeds 55°F (13°C), the HIGH TEMP LED will illuminate, and
after 1 hour, the HIGH TEMP Alarm will sound with 4 short beeps every ½ second, and the cabinet
temperature is shown in the display. The LED and temperature alert will remain active until the
cabinet temperature is below 55ºF (13ºC).
The audible alert can be turned off by pressing Alert RESET key.

°F
HI-TEMP

Door Ajar Alert
This alert will sound to alert you that the door has been open for 5 minutes or more. The DOOR AJAR
LED will illuminate and the audible alert will sound until the door is closed.
The audible alert can be turned off by pressing the Alert RESET key or by closing the door. If the door
is ajar for 15 minutes, the interior light will turn off.

Temp Error Alert
The sensor alert signals you that a problem exists with a temperature sensor. The audible alarm will
sound after 1 hour and the display will alternate between “E8” or “E9” and 33°F (1°C) at ½ second
intervals. The control will then enter a mode that runs the refrigerator in a manner that maintains the
factory set cabinet temperature.
The audible alert can be turned off by pressing the Alert RESET key.

Stuck Key Alert
The stuck key alert will sound if the control reads a keypress for longer than 30 seconds. The
audible alert will sound and will be limited to one minute and will stop automatically. The display will
alternate between “E7” and 33°F (1°C) at ½ second intervals. The control will then enter a mode
that runs the refrigerator in a manner that maintains the factory set cabinet temperature until the
condition is resolved.
The audible alert can be turned off by pressing the Alert RESET key.

CHANGING THE FILTER
PURE ADVANTAGE™ Air Filter
Your new Pure Advantage air filter is located inside
one of the 2-Liter Door Bins. The air filter cover is
located on the upper right side of the control box.
In general, you should change the air filter with
Part Number “EAFCBF” every 6 months to ensure
optimal filtering of freezer odors. The replacement
air filter can be purchased on the Frigidaire website
(http://frigidaire.stores.yahoo.net) or call toll free
in the U.S. and Canada: 1-800-599-7569. Your
electronic control is equipped with a Replace Air
Filter indicator to remind you to change your filter.
To Install Or Replace The Air Filter
• Pull down on the front of the Pure
Advantage™ air filter cover to release the
hinged bottom cover.
• Allow bottom cover to swing open and then
remove the old filter and discard it.
• Unpackage the new filter and place it inside
the hinged bottom cover of the housing.
• Push the hinged bottom cover upward until
the tab snaps into closed position.

INTERIOR LIGHTING
The mid level and upper level lighting comes on
automatically when the door is opened.

IMPORTANT
To disconnect power to the unit, unplug the
unit or switch the breaker that supplies power
to the unit to the off position. Replace the old
bulb with a bulb of the same wattage.
To replace the light bulbs:
1. To replace the light bulb, turn the
temperature control to OFF and unplug the
electrical cord.
2. Remove the lens from the lamp housing by
unsnapping it from the lamp housing using
your fingers or a screwdriver. Be careful not to
break the locking tabs on the lamp housing.
3. Replace the old bulb with a bulb of the same
type and wattage.
4. To replace the lens, snap one side of the
lens opening to the tab on the lamp housing.
Then carefully attach the other side.
To Remove Light Lens
Press Tabs
in Direction Shown

hold to reset
press &

air
filter
replace

air filter

temp
mode

alarm
off

hold

control
lock

Mid Level Lighting

Open Air Filter Cover

Mid-Level Lighting Light Bulb Removal

Air Filter
Remove Air Filter

INTERIOR LIGHTING

STORAGE FEATURES

Upper Level Lighting

SpaceWise™ Glass Shelves

The upper level lighting comes on automatically
when the door is opened.

Multi-position adjustable slide out glass shelves
can be moved to any position for larger or
smaller packages. The shipping spacers that
stabilize the shelves for shipping may be removed
and discarded.

To replace the light bulbs:

To Adjust The Shelves
• Lift front edge up.
• Pull shelf out.
• Replace the shelf by inserting the hooks
at rear of the shelf into the wall bracket.
Lower the shelf into the desired slots and
lock into position.

2. Remove the light shield by pushing in on
the sides where the two tabs are located in
the back, then rotate the light shield down
and out.
3. Replace the old bulb with a bulb of the same
type and wattage.
4. When replacing the light shield, insert the
three tabs in the front of the light shield into
the slots in the control box and then rotate
the rear upward until the two retaining
latches lock into place.
filtr o
de aire

puerta entreabier ta

cor te de energí a

Insert into
slots

mantener
presionado

mantenga presionado
para reinicia r
modo
°F-° C

reemplace el filtro de aire

Light Shield

reinicio
de aler ta

traba
de cont ro l

Deli Drawer
This model is equipped with a Deli Drawer for
storage of luncheon meats, spreads, cheeses,
and other deli items.
rawer

Deli D

Light Sheld Tabs

Cover

Crisper Drawer With
Adjustable Dividers
The crisper drawer, located at the bottom of the
refrigerator interior, is designed for storing fruits,
vegetables, and other fresh produce. Wash items
in clean water and then remove excess water
before placing them in the crisper. Items with
strong odors or high moisture content should be
wrapped before storing. Dividers may be adjusted
for different size items within the crisper.

STORAGE FEATURES
To remove the Crisper Drawer or
Deli Drawer:
1. Remove the glass cover from the drawer to
be removed.
2. With both hands, lift up on the front of the
drawer until it releases from the
side supports.

Dairy Bin
Use the dairy compartment, at the top of the
fresh food compartment door, for short term
storage of cheese, spreads, or butter. The dairy
compartment is designed to be warmer than the
open storage area to accommodate these types
of food.

3. Carefully remove the drawer from
the refrigerator.

over

isper C

Cr
Glass

Full Width Gallon Bin

 NOTE

The full width gallon bin is especially designed to
hold gallon-sized containers like milk gallons.

Leafy vegetables keep best when stored with
the humidity control set on HIGH HUMIDITY,
or in a drawer without a humidity control.
This keeps incoming air to a minimum and
maintains maximum moisture content.

Adjustable Two-Liter Door Bins
This model is equipped with adjustable door bins
that can be moved to suit individual needs.
To Move Door Bins:
• Lift the bin straight up.
• Remove the bin.
• Place the bin in desired position.
• Lower the bin onto supports until locked
in place.

Storing Foods
Fresh Food Storage
• Keep the fresh food compartment
between 34°F and 40°F with an optimum
temperature of 37°F.
• Avoid overcrowding the refrigerator shelves,
which reduces air circulation and causes
uneven cooling.
Fruits and Vegetables
• Store fruits and vegetables in crisper drawers,
where trapped moisture helps preserve food
quality for longer time periods.
Meat
• Wrap raw meat and poultry securely so
leakage and contamination of other foods or
surfaces does not occur.

ENERGY-SAVING TIPS
• Locate the appliance in the coolest part of
the room, out of direct sunlight, and away
from heating ducts or registers. Do not
place the unit next to heat-producing
appliances such as a range, oven, or
dishwasher. If this is not possible, a section
of cabinetry or an added layer of insulation
between the two appliances will help the
unit operate more efficiently.
• Level appliance so that the door
closes tightly.
• Refer to the “SETTING THE TEMPERATURE
CONTROL” section for the suggested
temperature control settings.
• Do not overcrowd the unit or block cold air vents. Doing so causes the appliance to run longer
and use more energy.
• Cover foods and wipe containers dry before placing them in the appliance. This cuts down on
moisture build-up inside the unit.
• Organize the appliance to reduce door openings. Remove as many items as needed at one time
and close the door as soon as possible.

CARE AND CLEANING
Keep your refrigerator clean to prevent odor build-up. Wipe up any spills immediately and clean at
least twice a year. Never use metallic scouring pads, brushes, abrasive cleaners or strong alkaline
solutions on any surface. Do not wash any removable parts in a dishwasher. Always unplug the
electrical power.

CAUTION
• When moving the refrigerator, pull straight out. Do not shift the refrigerator from
side to side as this may tear or gouge the floor covering.
• Damp objects stick to cold metal surfaces. Do not touch interior metal surfaces with
wet or damp hands.

Vacation and Moving Tips
Short Vacations:
• Leave the refrigerator operating during vacations of less than 3 weeks.
Long Vacations:
If the refrigerator will not be used for several months:
• Remove all food and unplug the power cord.
• Clean and dry the interior thoroughly.
• Leave the refrigerator door open slightly, blocking it open if necessary, to prevent odor and
mold growth.

CARE AND CLEANING
Moving: When moving the refrigerator, follow these guidelines to prevent damage:
• Disconnect the power cord plug from the wall outlet.
• Remove foods, then defrost, and clean the refrigerator.
• Secure all loose items such as base panel, baskets, and shelves by taping them securely in place
to prevent damage.
• In the moving vehicle, secure refrigerator in an upright position to prevent movement. Also
protect outside of refrigerator with a blanket, or similar item.

 NOTE
• Turning the refrigerator temperature control to “OFF” (See Pro SelectTM Electronic Control) turns off
the compressor, but does not disconnect electrical power to the lights or other electrical components. Unplug the unit or switch the breaker that supplies power to the unit to the off position.
• Do not use razor blades or other sharp instruments which can scratch the appliance surface
when removing adhesive labels. Any glue left from tape or labels can be removed with a mixture
of warm water and mild detergent, or, touch the glue residue with the sticky side of tape you
have already removed. Do not remove the serial plate.

CARE AND CLEANING
Care and Cleaning Chart
Part

Cleaning Agents

Tips and Precautions

Interior &
Door
Liners

• Soap and water

Door Gaskets

• Soap and water

• Wipe gaskets with a clean soft cloth.

Drawers & Bins

• Soap and water

• Use a soft cloth to clean drawer runners
and tracks.

• Baking soda and water

• Use 2 tablespoons (25 g.) of baking soda
in 1 quart (1 l) of warm water.
• Be sure to wring excess water out of
sponge or cloth before cleaning around
controls, light bulb or any electrical part.

• Do not wash any removable items (bins,
drawers, etc.) in dishwasher.
Glass Shelves

• Soap and water
• Glass cleaner

• Allow glass to warm to room temperature
before immersing in warm water.

• Mild liquid sprays
Exterior &
Handles

• Soap and water
• Non Abrasive Glass
• Cleaner

• Do not use commercial household cleaners,
ammonia, or alcohol to clean handles.
• Use a soft cloth to clean smooth handles.
• Do not use a dry cloth to clean smooth doors.

Exterior &
Handles

• Soap and water

• Never use CHLORIDE to clean stainless steel.

• Ammonia

(Stainless Steel
Models Only)

• Stainless Steel Cleaners

• Clean stainless steel front and handles
with non-abrasive soapy water and a
dishcloth. Rinse with clean water and a
soft cloth.
• Wipe stubborn spots with an ammoniasoaked paper towel, and rinse. Use a
non-abrasive stainless steel cleaner. These
cleaners can be purchased at most home
improvement or major department stores.
Always follow manufacturer’s instruction.
• NOTE: Always, clean, wipe and dry with
grain to prevent cross-grain scratching.
• Wash the rest of the cabinet with warm
water and mild liquid detergent. Rinse
well, and wipe dry with a clean soft cloth.

BEFORE YOU CALL
1-800-944-9044 (United States)
1-800-265-8352 (Canada)

Visit our web site at
www.frigidaire.com.

Before calling for service, review this list. It may save you time and expense. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance.

PROBLEM

CAUSE

APPLIANCE OPERATION
Appliance
• Appliance is plugged into a
does not run.
circuit that has a ground
fault interrupt.

CORRECTION
• Use another circuit. If you are unsure
about the outlet, have it checked by a
certified technician.

• Temperature Control is in the
OFF position.

• See ELECTRONIC CONTROL section.

• Appliance may not be
plugged in or plug is loose.

• Ensure plug is tightly pushed into outlet.

• House fuse blown or tripped
circuit breaker.

• Check/replace fuse with a 15-amp time-delay
fuse. Reset circuit breaker.

• Power outage.
Appliance
• Room or outside weather
runs too much
is hot.
or too long.
• Appliance has recently been
disconnected for a period
of time.

• Check house lights. Call local electric company.
• It’s normal for the appliance to work longer
under these conditions.

• Large amounts of warm
or hot food have been
stored recently.

• It takes 24 hours for the appliance to cool
down completely.
• Warm food will cause appliance to run more
until the desired temperature is reached.

• Door is opened too frequently • Warm air entering the appliance causes it to
or too long.
run more. Open door less often.
• Door may be slightly open.

• See “DOOR PROBLEMS”.

• Temperature control is set
too low.

• Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.

• Gaskets are dirty, worn,
cracked, or poorly fitted.

• Clean or change gasket. Leaks in door seal
will cause appliance to run longer in order to
maintain desired temperatures.

APPLIANCE TEMPERATURES
Interior ap• Temperature control is set
• Set control to a warmer setting. Allow several
pliance temtoo low.
hours for temperature to stabilize.
perature is
too cold.
Temperature • Temperature control is set
• Turn control to a colder setting. Allow several
inside applitoo warm.
hours for temperature to stabilize.
ance is too
•
Door
is
opened
too
frequently
•
Warm air enters the appliance every time the
warm.
or too long.
door is opened. Open door less often.
• Door may not be seating properly. • See “DOOR PROBLEMS”.
• Large amount of warm or hot • Wait until the appliance has had a chance to
food has been stored recently.
reach its selected temperature.

“LO” is
displayed on
control.
“E7”, “E8”,
“E9” is
displayed on
control.

• Appliance has recently been dis- • Appliance requires 24 hours to cool
connected for a period of time.
down completely.
• Control has been locked.
• Press the CONTROL LOCK key for three
seconds to unlock.
• The control has registered an • For toll-free telephone support in the U.S.
error code.
and Canada: 1-800-374-4432

BEFORE YOU CALL
PROBLEM

CAUSE

“Sb” is
• The control is in
displayed on
Sabbath Mode.
control.
SOUND AND NOISE
Louder
• Appliance operates at higher
sound levels
pressures during the start of
whenever
the ON cycle.
appliance is
on.
Popping or
• Metal parts undergo
cracking
expansion and contraction, as
sound when
in hot water pipes.
compressor
•
Refrigerant (used to cool
comes on.
refrigerator) is circulating
Bubbling or
throughout the system.
gurgling
sound.
Vibrating or
• Appliance is not level. It rocks
rattling noise.
on the floor when it is moved
slightly.
• Floor is uneven or weak.

CORRECTION
• Pressing the CONTROL LOCK and TEMP
MODE keys to exit Sabbath Mode.

• This is normal. Sound will level off or
disappear as appliance continues to run.

• This is normal. Sound will level off or
disappear as appliance continues to run.
• This is normal.

• Level the appliance. Refer to
“Leveling” section.
• Ensure floor can adequately support the
appliance. Level the appliance by putting
wood or metal shims under part of the
appliance.

• Appliance is touching
the wall.

• Re-level appliance or move appliance
slightly. Refer to “Leveling” in the
INSTALLATION section.
WATER / MOISTURE / FROST INSIDE APPLIANCE
Moisture
• Weather is hot and humid,
• This is normal.
forms on
which increases internal rate
inside
of frost buildup.
appliance
•
Door is slightly open.
• See “DOOR PROBLEMS”.
walls.
• Door is kept open too long.
• Open the door less often.
ODOR IN APPLIANCE
Odors in
• Interior needs to be cleaned. • Clean interior with sponge, warm water, and
appliance.
baking soda. Replace air filter.
• Foods with strong odors are
in the appliance.
DOOR PROBLEMS
Door will
• Appliance is not level. It
not close.
rocks on the floor when it is
moved slightly.
• Floor is uneven or weak.
LIGHTING PROBLEMS
Light bulb is
• The light bulb is burned out.
not on.

• Cover the food tightly.

• This condition can force the cabinet out
of square and misalign the door. Refer to
“Leveling” section.
• Ensure floor can adequately support appliance.
Level the appliance by putting wood or metal
shims under part of the appliance.
• Follow directions under INTERIOR
LIGHTING section.

• No electric current is reaching • See “Appliance does not run”.
the appliance.
• Control is in Sabbath mode
(Sb is displayed on control).

• Depress TEMP MODE key and CONTROL
LOCK key for 3 seconds.

MAJOR APPLIANCE
WARRANTY
Major Appliance Warranty
Information
Your appliance is covered by a one year limited warranty. For one year from your original date of
purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove
to be defective in materials or workmanship when such appliance is installed, used and maintained in
accordance with the provided instructions.
Exclusions

This warranty does not cover the following:
1. Products with original serial numbers that have been removed, altered or cannot be readily determined.
2. Product that has been transferred from its original owner to another party or removed outside the USA or
Canada.
3. Rust on the interior or exterior of the unit.
4. Products purchased “as-is” are not covered by this warranty.
5. Food loss due to any refrigerator or freezer failures.
6. Products used in a commercial setting.
7. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances
not in ordinary household use or used other than in accordance with the provided instructions.
8. Service calls to correct the installation of your appliance or to instruct you how to use your appliance.
9. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves,
etc.,which are not a part of the appliance when it is shipped from the factory.
10. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or
knobs, handles, or other cosmetic parts.

11. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip
charges, or mileage expense for service calls to remote areas, including the state of Alaska.
12. Damages to the finish of appliance or home incurred during installation, including but not limited to floors,
cabinets, walls, etc.
13. Damages caused by: services performed by unauthorized service companies; use of parts other than
genuine Electrolux parts or parts obtained from persons other than authorized service companies; or
external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God.
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT
REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR
OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT
BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL
EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED
WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
If You Need
Service

Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period
should service be required. If service is performed, it is in your best interest to obtain and keep all receipts.
Service under this warranty must be obtained by contacting Electrolux at the addresses or phone
numbers below.

This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances
North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp.
Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under
this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described
or illustrated are subject to change without notice.
USA
1.800.944.9044
Frigidaire
10200 David Taylor Drive
Charlotte, NC 28262

Canada
1.800.265.8352
Electrolux Canada Corp.
5855 Terry Fox Way
Mississauga, Ontario, Canada
L5V 3E4

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