Fujitsu Client Computing EM7355D3 PCS/GSM/EDGE/CDMA/WCDMA/LTE Module User Manual
Fujitsu Limited PCS/GSM/EDGE/CDMA/WCDMA/LTE Module Users Manual
Users Manual
Operating Manual FUJITSU Tablet STYLISTIC Q616 System Contact address in North America FUJITSU AMERICA INC. 1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2 0 1 5 F ujitsu America, Inc. All rights reserved B5FK-6121-01ENZ0-00 FUJITSU Tablet STYLISTIC Q616 Operating Manual Declarations of conformity Fujitsu Contact Information Ports and controls 10 Important notes 13 First-time setup of your device 18 Working with the Tablet PC 22 Accessories for your Tablet PC (optional) 45 Security functions 57 Connecting external devices 64 Settings in BIOS Setup Utility 68 Troubleshooting and tips 71 Technical data 81 Manufacturer’s notes 86 Declarations of conformity 89 FCC and IC Regulatory Information 90 Appendix 94 Index 109 Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes. Fujitsu, the Fujitsu logo and STYLISTIC are registered trademarks of Fujitsu Limited or its subsidiaries in the United States and other countries. Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The ExpressCard word mark and logo are owned by the Personal Computer Memory Card International Association (PCMCIA) and any use of such marks by Fujitsu America, Incorporated is under license. Google is a trademark or registered trademark of Google Incorporated. Bluetooth is a trademark of Bluetooth SIG, Inc., USA. OmniPass is a trademark of Softex, Inc. Roxio is a trademark of Roxio, a division of Sonic Solutions. PowerDirector, PowerDVD, YouCam, and MakeDisc are trademarks of CyberLink Corp. Adobe, Acrobat, and Adobe Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Contents Contents Declarations of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional safety notes for devices with wireless components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protecting the display screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Energy saving under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Traveling with your Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before you travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information on cleaning the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning with disinfectant wipes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 13 14 14 14 14 15 15 16 16 16 17 First-time setup of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpacking and checking the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching on the device for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Bonus Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 18 19 19 20 21 Working with the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the Tablet PC on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programing the ON/OFF button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the Tablet PC off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchscreen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select display orientation (portrait or landscape format) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calibrate the Dual Digitizer for finger-based operation of the device. . . . . . . . . . . . . . . . . . . . . . Actions with one finger (Windows 8.1 Modern) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Actions with one finger (Windows 7 / Windows 8.1 Desktop) . . . . . . . . . . . . . . . . . . . . . . . . . . . . Actions with two fingers (Windows 7 / Windows 8.1 Desktop) . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stylus location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Adjusting the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Calibrating the stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Securing the stylus tether (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tablet buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Charging and maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the energy saving functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 22 24 24 25 25 26 27 27 27 28 30 31 33 34 34 35 35 36 37 37 37 38 39 39 Fujitsu Contents Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN/Bluetooth/4G/LTE/NFC wireless components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information on WLAN and Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access via UMTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access via Wireless WAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Access via 4G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . NFC (Near Field Communication, optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ethernet and LAN (only with performance docking cradle) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 40 41 41 42 42 42 42 43 43 43 43 43 44 44 Accessories for your Tablet PC (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Your performance docking cradle (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cradle components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Setting up the cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the Tablet PC to the cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disconnecting the Tablet PC from the cradle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard cover (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Components of the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the Tablet PC to the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Separating the Tablet PC from the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shoulder strap (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Folio case (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protective TPU cover with kickstand and handstrap (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 46 46 46 47 48 49 49 50 51 51 52 54 Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the fingerprint sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring password protection in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protecting BIOS Setup Utility (supervisor password and user password) . . . . . . . . . . . . . . . . . Password protection for booting the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Password protection for the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SmartCard reader (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the SmartCard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trusted Platform Module - TPM (device dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 57 58 58 59 60 60 62 62 63 63 63 Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Micro HDMI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HDMI port (performance docking cradle only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . VGA monitor port (only performance docking cradle) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . How to remove USB devices correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting external audio devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting headphones or other audio output devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting a microphone or other audio input devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 64 64 65 65 66 66 67 67 67 Fujitsu Contents Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Setup Utility operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . Load Setup Defaults – load default values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . Save changes and power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 68 69 70 70 70 70 70 70 70 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Executing a reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Forced shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Resetting the rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recovering your Factory Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Tablet PC’s date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery indicator does not illuminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Tablet PC’s touchscreen remains dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The display on the Tablet PC’s touchscreen is difficult to read. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The external monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The external monitor is blank or the image is unstable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The cursor does not correctly follow the stylus movements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stylus input not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Tablet PC does not start after switch on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The Tablet PC stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The wireless connection to a network does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The battery discharges too quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Card reader is not recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SmartCard PIN forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User and/or supervisor Smart Card lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SmartCard lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acoustic warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 72 72 72 72 72 72 73 73 73 74 74 74 75 75 75 76 76 76 77 77 77 77 78 79 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WLAN specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC adapter 65 W for the Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Performance docking cradle (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard cover (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Shoulder strap (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Folio case (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protective TPU cover with kickstand and handstrap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 81 83 84 84 84 85 85 85 85 Manufacturer’s notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycling your battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOC (Industry CANADA) Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UL Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 86 86 86 87 88 Fujitsu Contents Declarations of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 FCC and IC Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Notes and Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN, Health and Authorization for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Information/Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Federal Communications Commission and Industry Canada statement: . . . . . . . . . . . . . . . . . . Déclaration d’Industrie Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC Radio Frequency Exposure statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences . . . . . . . . . . . Export restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restrictions concernant l’exportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Avis pour le Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 90 90 90 90 91 91 91 92 92 92 92 93 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before Using the Optional Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN Devices Covered by this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Characteristics of the WLAN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN Modes Using this Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deactivating/Disconnecting the WLAN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connection to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting the WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image Backup and Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a Backup of Bootable Disk and Recovery Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE . . . . . . . . . . . . . Using the Recovery and Utility Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restore the Recovery Image from Hidden Partition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE . . . . . . . . . . . . . . . . Restore the Recovery Image for Full Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or non-bootable hard drive) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Software after the Recovery Image is Restored . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94 94 94 94 94 97 97 97 97 99 100 101 101 103 104 104 105 106 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Fujitsu Declarations of conformity Declarations of conformity DECLARATION OF CONFORMITY according to FCC Part 15 Responsible Party Name: Address: Telephone: Declares that product: Fujitsu America, Inc. 1250 E. Arques Avenue Sunnyvale, CA 94085 (408) 746-6000 Base Model Configuration: STYLISTIC Q616 Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. Fujitsu Fujitsu Contact Information Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php" Before you place the call, have the following information ready so that the customer support representative can provide you with the fastest possible solution: • • • • • • • Product name Product configuration number Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Type of device connected, if any Fujitsu Shopping Online Please go to "http://www.shopfujitsu.com/store/ ". Maintaining Latest Configuration To ensure that you always have the most current driver updates related to your system, occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 7 or or Windows 8/8.1 operating system, you will need to go to the Support Site to download the FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS". Limited Warranty Your STYLISTIC Tablet PC is backed by a Fujitsu International Limited Warranty. Check the service kit that came with your Tablet PC for the Limited Warranty period and terms and conditions. Fujitsu Fujitsu Contact Information Notational conventions Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information which is required to use the device properly. ► indicates an activity that must be performed indicates a result This style indicates data entered using the keyboard in a program dialogue or at the command line, e.g. your password (Name123) or a command used to start a program (start.exe) indicates information that is displayed on the screen by a program, e.g.: Installation is complete. indicates "This style" • terms and texts used in a software interface, e.g.: Click on Save. • names of programs or files, e.g. Windows or setup.exe. indicates This style This style • • Key This style Fujitsu Cross-references to another section, e.g. "Safety information" cross-references to an external source, e.g. a web address: For more information, go to "http://solutions.us.fujitsu.com/" • names of CDs, DVDs and titles or designations of other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g: F10 indicates terms and text that are emphasized or highlighted, e.g.: Do not switch off the device Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start to work with the device. Front 2 3 10 Touchscreen Webcam LED Webcam Ambient light sensor Power-on indicator 6 = Mechanical mounting for keyboard cover / cradle 7 = Docking port 8 = Windows button Fujitsu Ports and controls Left side 1 = Tether eyelet for stylus tether 2 = Combined microphone / Line-in / Headphone / Line-out / Headset port 3 = Storage card slot 4 = SIM card slot Status indicators Micro-HDMI port Speaker DC jack (DC IN) Right side Security Lock device Speaker Shortcut button Decrease volume button Increase volume button Fujitsu 10 10 ON/OFF button USB port (USB 2.0) USB port (USB 3.0) Stylus slot Eyelet for stylus cord 11 Ports and controls Back 2 3 12 Webcam LED Webcam Camera light Fingerprint sensor 5 = NFC (Near Field Communication) (device-dependent) 6 = SmartCard reader (device dependent) Fujitsu Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your Tablet PC. The other notes provide useful information about your Tablet PC. Safety instructions Information, Safetyinformation Please follow the safety notes provided in the "Safety/Regulations" manual as well as the safety notes given below. Please pay special attention to the sections in the manual marked with the symbol on the left. When connecting and disconnecting cables, observe the relevant notes in this operating manual. Read the information on the ambient conditions in the "Technical data", Page 81 chapter and the information in the "First-time setup of your device", Page 18 chapter before preparing your Tablet PC for use and switching it on for the first time. When cleaning the device, please observe the relevant notes in the section "Cleaning the Tablet PC", Page 16. Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual. When handling this device, you come into contact with lead, a chemical which in California is held to be a possible cause of birth defects and other damage to fertility. Wash your hands after using the device. This Tablet PC complies with the relevant safety regulations for data processing equipment. If you have questions as to whether you can set up the Tablet PC in the intended environment, please contact your sales outlet or our hotline/service desk. Fujitsu 13 Important notes Additional safety notes for devices with wireless components Wireless components Bluetooth,Safetynotes LAN If a wireless component (Wireless LAN, Bluetooth, 4G) is integrated in your Tablet PC, you must be sure to observe the following safety precautions when using your Tablet PC: • • • Switch off the wireless components when you are in an aircraft or driving in a car. Switch off the wireless components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices. Switch off the wireless components, when you let the device get near flammable gases or into hazardous environments (e.g. gas station, paint stores), as the transmitted radio waves can cause an explosion or a fire. For further information on how to switch the wireless components on and off, refer to section "Switching the wireless components on and off", Page 42. Protecting the display screen Depending on your device configuration, where applicable your device is not waterproof. In this event, do not pour liquids onto the device and do not wash it with a wet cloth. Do not place items on the top of the display, or damage may occur. The warranty does not cover a scratched screen. Energy saving Power saving Energy Notes If you will not be using your Tablet PC, switch it off. Switch off any connected external devices when they are not in use. If you use the energy-saving functions, the Tablet PC uses less power. If you do this, you will be able to work longer with the Tablet PC before having to recharge the battery. The energy efficiency is increased and environmental pollution is reduced. You save money and help protect the environment. Energy saving under Windows ► Make use of the available energy-saving functions as described in chapter "Using the energy saving functions", Page 38. 14 Fujitsu Important notes Traveling with your Tablet PC Mobile operation TabletPC Transportation Notes Please follow the instructions below when traveling with your Tablet PC. Before you travel ► Back up important data stored on your hard disk. ► Switch off the wireless component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorized third parties to receive data. Travel beforeyoutravel Information on activating data encryption is provided in the documentation for your wireless component. ► If you want to use your Tablet PC during a flight, ask the flight attendants to seeit is safe to use it. When traveling in other countries ► If you are traveling abroad, check that the AC adapter can be operated with the local AC voltage. If this is not the case, obtain the appropriate AC adapter for your Tablet PC. Do not use any other voltage converter! ► Check whether the local AC voltage and the AC cable are compatible. If this is not the case, buy an AC cable that suits the local conditions. ► Enquire with the appropriate government office of the country you will be traveling in as to whether you may there operate the wireless component integrated in your Tablet PC. ► Take the necessary travel adapters with you when traveling abroad. Check in the following table for which travel adapters you will need, or ask your travel organizer. Power connection Travel destination United States, Canada, Mexico, parts of Latin America, Japan, Korea, Philippines, Taiwan Russia and the Commonwealth of Independent States (CIS), much of Europe, parts of Latin America, the Middle East, parts of Africa, Hong Kong, India, much of south-east Asia United Kingdom, Ireland, Malaya, Singapore, parts of Africa China, Australia, New Zealand Fujitsu 15 Important notes Transporting the Tablet PC Protect the Tablet PC from severe shocks and extreme temperatures (e.g. direct sunlight in a car). • • • ► ► ► ► Do not transport your Tablet PC while it is turned on. Carry your Tablet PC with you while traveling. Do not check it in as baggage. Never put your Tablet PC through a metal detector. Have it hand-inspected by security personnel. You can however put your Tablet PC through a properly tuned X-ray machine. To avoid problems, place it close to the entrance of the machine and remove it as soon as possible or have it hand-inspected by security personnel. Security officials may require you to turn your Tablet PC on. So make sure you have a charged battery on hand for this. Switch the Tablet PC off. Unplug the AC plug of the AC adapter and all external devices from the power outlets. Disconnect the AC adapter cable and the data cables for all external devices. To protect against damaging jolts and bumps, use a suitable Tablet PC carrying case to transport your Tablet PC. Cleaning the Tablet PC • • • • Use of incorrect cleaners can result in optical impairment of the LCD and / or damage to the computer. Always refer to the cleaner manufacturer’s guidelines and material safety data sheets for proper handling and use of the products. Never use ammonia, acidic, or alkaline cleaners or organic chemicals such as paint thinner, acetone or kerosene. It may damage surface finishes and the coating of the LCD screen. Never use compressed air for cleaning your computer. If your Tablet PC has a Smart Card slot, be very careful to avoid any liquid entering the slot as this can damage the unit. Further information on cleaning the Tablet PC The Tablet PC does not float. If the Tablet PC is exposed to water or other liquids with its connections open, liquid can penetrate the Tablet PC and cause a malfunction. Do not continue to use the Tablet PC. Switch it off and contact our hotline / our service desk (see enclosed list of service desks or visit our website at: "http://www.fujitsu.com/us/support/"). 16 Fujitsu Important notes Cleaning with disinfectant wipes There are many ways of disinfecting surfaces. The following disinfectant wipes have been tested successfully with the Tablet PC: • • • MG Chemicals Multipurpose Alcohol Wipes (alcohol-based) PROSAT® Sterile™ PS-911EB/EtOH Life Sciences Wipes (alcohol-based) Clorox® Healthcare Bleach Germicidal Wipes (without alcohol) Remember, if your Tablet PC is configured with the Smart Card shell, it does not have a cover to close the port and liquid could enter and damage the device. Take extra precautions when cleaning around the Smart Card reader. For proper use of disinfectant wipes, please read the manufacturer’s instructions. Before cleaning, please test the disinfectant wipe on a small area of the Tablet PC. Some medical disinfectant wipes may leave residue on the Tablet PC which is difficult to remove again, or they may dry out quickly. Therefore dispose of the wipes after one single use and do not reuse them. Fujitsu 17 First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 13. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before switching it on for the first time, connect the device to the AC voltage using the AC adapter, see "Connecting the AC adapter", Page 19. The AC adapter must remain connected during the whole of the installation process. A system test is performed when your device is first switched on. Various messages can appear. The display may remain dark for a short time or may flicker. Please follow the instructions on the screen. NEVER switch off your device during the first-time setup process. The battery must be charged if you want to operate your device using the battery. When used on the move, the built-in battery provides the device with the necessary power. You can increase the operating time by using the available energy-saving functions. For instructions on how to connect external devices (e.g. mouse, printer) to your Tablet PC, please refer to the operating manual for your device. Unpacking and checking the device If you find that damage has occurred during transport, please notify your local sales outlet immediately! ► Unpack all the individual parts. ► Check your device for any visible damage which may have occurred during transportation. Transport Packaging You may need to reuse the packaging in the future, for example if you need to ship your device. 18 Fujitsu First-time setup of your device Choose a location Setup Choosealocation ACadapter Choose a suitable location for the device before setting it up. In doing so, please follow these instructions: • Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can result in damage caused by overheating. The back of the device heats up during normal operation. Prolonged contact with skin can become unpleasant or even result in burns. Place the device on a stable, flat, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces. Keep other objects at least 100 mm / 4 inches away from the device and its AC adapter to ensure adequate ventilation. Do not expose the device to extreme environmental conditions. Protect the device against dust, humidity and heat. • • • • • Connecting the AC adapter ACadapter Makingreadytouse Observe the safety notes in the enclosed "Safety/Regulations" manual. The supplied AC cable conforms to the requirements of the country in which you purchased your device. Make sure that the AC cable is approved for use in the country in which you intend to use it. ► Connect the AC cable (1) to the AC adapter. ► Plug the AC cable (2) into a power outlet. ► Connect the AC adapter cable (3) to the DC jack (DC IN) of the device. Fujitsu 19 First-time setup of your device Switching on the device for the first time Switchingon for thefirsttime To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk. ► Press the ON/OFF button (1) for about one second to switch the device on. The power-on indicators (2) light up whenever the system is switched on. ► During the installation process, follow the on-screen instructions. You can find information and help on the Windows operating system functions online at "http://windows.microsoft.com". If a Windows 8.1 operating system is installed on your Tablet PC, a tutorial is automatically started when a new user logs on for the first time to show you how to use the new functions of Windows 8.1. 20 Fujitsu First-time setup of your device Installing Bonus Apps BonusApps After you have started your system the first time, you will see a Bonus Apps icon on your desktop. ► Click on the icon to see which additional applications are available for you to install. Applications that are already installed appear in grey, those that are available for installation appear in blue. ► Select the applications you wish to install by selecting the checkbox adjacent to your selection. or ► Click Select All if you would like to install all available applications. ► To confirm your selection, click Install. Note that in some cases (depending upon which application was selected for installation) after installation completes, the system will prompt you to reboot. There are also cases in which if multiple applications are selected to install but one of them needs a reboot, the system will reboot and continue installing the rest of the selected applications. Fujitsu 21 Working with the Tablet PC Working with the Tablet PC Tablet Tablet,operation This chapter describes the basics for operating your Tablet PC. You can find instructions on how to connect external devices (e.g. mouse, flash storage) to the Tablet PC in the chapter "Connecting external devices", Page 64. Please refer to the notes in the chapter "Important notes", Page 13. Status indicators Symbols Statusindicators The status indicators (1, 2, 3) provide information about the status of the power supply, the battery and the radio components. 22 Fujitsu Working with the Tablet PC No. Fujitsu Status indicator Description Power-on indicator • The indicator lights up white: The Tablet PC is switched on. • The indicator flashes: The Tablet PC is in sleep mode (Save-to-RAM). • The indicator is not lit up: The Tablet PC is switched off or in Save-to-Disk mode. Battery charging indicator • The indicator lights up orange: The rechargeable battery is charging. • The indicator is not lit up: The battery is not charging (the battery is already fully charged or the AC adapter is not connected). Wireless indicator • The indicator lights up white: The wireless components are switched on while the Tablet PC is switched on. • The indicator flashes: The wireless components are switched on and Wake On Wireless LAN is enabled while the Tablet PC is in Sleep mode or Save-to-Disk mode, or while the Tablet PC is switched off. • The indicator is not lit up: The wireless components are switched off. 23 Working with the Tablet PC Switching the Tablet PC on Power-onPower-onindicator Tablet:Switching on Suspend/Resumebutton ► Press the ON/OFF button (1) for about one second to switch the device on. The power-on indicators (2) light up whenever the system is switched on. Programing the ON/OFF button You can program the ON/OFF button: Operating system Windows 7 Windows 8.1 Menu Start - (Settings) - Control Panel - System and Security - Power Options Windows 8.1 Desktop - Control Panel - Hardware and Sound - Power Options If you have assigned a password, you must enter this when requested to do so in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page 57. 24 Fujitsu Working with the Tablet PC Switching the Tablet PC off Back up your data and close all applications before you switch off your device. Otherwise data might be lost. ► Shut down the operating system correctly. ► If the Tablet PC does not switch itself off automatically, press the ON/OFF button for approx. five seconds. Switchingoffthe Handwriting recognition For detailed information on handwriting recognition, see the documentation for your operating system. At present, handwriting recognition under Windows 7 or Window 8.1 supports the following languages: English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch, Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish, Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian. Under Windows 8.1 you can set the required language under Control Panel – Time, Language and Region – Language. Fujitsu 25 Working with the Tablet PC Touchscreen Notes Touchscreen High-quality LCD screens (TFT) are installed in Fujitsu Tablet PCs. For technical reasons, these screens are manufactured for a specific resolution. An optimal, clear picture can only be ensured in the resolution intended for the particular screen. A screen resolution which differs from the specification can result in an unclear picture. The screen resolution of your Tablet PC’s touchscreen is optimally set at the factory. Current production technology cannot guarantee an absolutely fault-free screen display. A few isolated constantly lit or unlit pixels (picture elements) may be present. The maximum permitted number of such faulty pixels is specified in the international standard ISO 9241-307 (Class 2). Example: A monitor with a resolution of 1,280 x 800 has 1,280 x 800 = 1,024,000 pixels. Each pixel consists of three subpixels (red, green and blue), so there are almost 3 million subpixels in total. According to ISO 9241-307 (class 2), a maximum of 2 light and 2 dark pixels and in addition 5 light or 10 dark subpixels or an equivalent mix (1 light subpixel counts as 2 dark subpixels) are allowed to be defective. Pixel Subpixel Cluster A pixel consists of 3 subpixels, normally red, green and blue. A pixel is the smallest element that can be generated by complete functionality of the display. A subpixel is a separately addressable internal structure within a pixel that enhances the pixel function. A cluster contains two or more defective pixels or subpixels in a 5 x 5 pixel block. Background lighting LCD screens are operated with background lighting. The luminosity of the background lighting can decrease over the period of use of the Tablet PC. However, you can adjust the brightness of your monitor yourself. Ambient light sensor If your Tablet PC was shipped with the Windows operating system, the screen brightness is regulated by the ambient light sensor and is dependent on the particular light conditions. This results in optimum readability and longer battery life at the same time. If your Tablet PC was shipped with Windows 8.1, the adaptive brightness setting is deactivated. To change the ambient light sensor settings, select Control Panel - System and Security - Power Options Change plan settings - Change advanced power settings - Display - Activate adaptive brightness setting.. Select On to activate the adaptive brightness setting with the help of the ambient light sensor. Synchronizing the display on the touchscreen and an external monitor In Windows 7, you can switch between touchscreen and external monitor, if you open Control Panel - Windows Mobility Center, section External Display. In Windows 8.1 wipe your finger over the screen from the right-hand edge. The setting Charms - Devices - Second monitor opens. Select the desired output type. You can also use the Fujitsu Display Manager in the Windows Mobility Center to set the output type. 26 Fujitsu Working with the Tablet PC Select display orientation (portrait or landscape format) Displayorientation Portraitformat Landscapeformat You can choose to use either portrait or landscape format for the display. Windows 7 You can change these settings in the Fujitsu menu or under Start - (Settings -) Control Panel - Hardware and Sound - Display - Settings. Windows 8.1 You can change these settings under Windows 8.1 Desktop - Control Panel Hardware and Sound - Windows Mobility Center / Rotate screen. In the Fujitsu Tablet Controls settings, profiles are saved for operation with different screen orientations. These profiles have preset standard configurations that can be modified as desired. These settings do not just affect the monitor settings on the Tablet PC, but also on external monitors that are connected. Using fingers You can execute certain commands by using your finger tip on the touchscreen of your device. Alternatively, everything which you can select or activate using your finger tip can also be selected or activated using the stylus. Calibrate the Dual Digitizer for finger-based operation of the device. Before the first finger-based operation, you must calibrate your Tablet PC via the operating system, so that it recognizes your fingertips as accurately as possible. As soon as you notice that the accuracy is becoming worse, you must recalibrate the device. Please note: There are separate calibration programs available for calibrating the stylus and for calibrating finger-based operation. Do not use the calibration tool for the stylus to calibrate finger-based operation. Operating system Windows 7 / Windows 8.1 Desktop Fujitsu Menu To calibrate, run the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats. 27 Working with the Tablet PC Actions with one finger (Windows 8.1 Modern) Action Wipe your finger over the screen from the right-hand edge. Description ► Open Charms with system commands (equivalent to pressing the Windows button + C button on a keyboard). ► Working with the mouse: Position the mouse pointer at the bottom right-hand edge of the screen. Wipe your finger over the screen from the left-hand edge. ► Switch between the most recently used applications (equivalent to pressing the Windows button + Ctrl + Space on a keyboard). ► Working with the mouse: Position the mouse pointer at the bottom left-hand edge of the screen. Wipe your finger over the screen from the top or bottom edge. ► Open the App commands (equivalent to pressing the Windows button + Z button on a keyboard). Wipe from the top to the bottom of the screen to dock or close the current App. ► Working with the mouse: Right-click on the App to display the App commands. 28 Fujitsu Working with the Tablet PC Action Press and hold Description ► Keep your finger pressed on an object on the screen to display a menu with further options. ► Working with the mouse: Move the mouse pointer over the object to display a menu with further options. Tap on an object ► Tap your finger on an object on the screen to open an App or a link or to execute a command. ► Working with the mouse: Left-click on the object. Scroll / Move object / Swivel object ► Use this function to scroll through lists or websites or to swivel or move an object. ► Working with the mouse: Left-click on the object, keep the mouse button pressed and move / swivel the object or scroll. Fujitsu 29 Working with the Tablet PC Actions with one finger (Windows 7 / Windows 8.1 Desktop) Action Selecting objects (click with the left mouse button) Starting programs (double-click with the left mouse button) Moving objects/windows (while holding the left mouse button pressed, drag & drop) Opening a context menu (click with the right mouse button) Moving the cursor 30 Description ► Tap once briefly with the finger on the object. ► Use one finger to tap twice in quick succession on the program symbol. ► Place your finger on the object/window, keep your fingertip pressed against the touchscreen and move the desired object/window. ► Tap your finger on the desired item. Keep your fingertip pressed against the touchscreen. The context menu appears. ► Position one finger on the touchscreen and move your finger in the desired direction. Fujitsu Working with the Tablet PC Actions with two fingers (Windows 7 / Windows 8.1 Desktop) Action Scrolling Description ► Place two fingers on the touchscreen. ► Move the fingers up to scroll up. or ► Move the fingers down to scroll down. Rotating ► Position your thumb on the touchscreen and rotate the image clockwise or counter-clockwise using your index finger. Fujitsu 31 Working with the Tablet PC Action Increase or decrease view Description ► Put two fingers on the touch screen and move them apart to increase the size of the view. or ► Put two fingers on the touch screen and move them together to decrease the size of the view. Lock context-sensitive menus 32 ► Use two fingers to tap twice in quick succession on the touchscreen. Fujitsu Working with the Tablet PC Using the stylus Pen 1 = stylus tip 2 = stylus button (right mouse button) 3 = eyelet for optional stylus tether You can use the stylus on your Tablet PC as an electronic writing tool, to select menu items and to navigate through the programs. Programs that support handwriting recognition also allow you to write directly on the screen with the stylus. You can also use the stylus as a drawing tool. A stylus tether is available as an optional extra and you can use this to tie the eyelet on the stylus to the eyelet on the Tablet PC. Use only the stylus that was provided with your Tablet PC. Do not use any other pointed object as a substitute, that was not specially designed for your Tablet PC. Replace the stylus tip if it is worn. The warranty does not cover a scratched screen. While writing, take care that you do not scratch the surface of the display (e.g. with a wristwatch or bracelet). The stylus of the Tablet PC is an electronic instrument that can be damaged if used improperly. Handle the stylus with care. Our recommendations for proper handling of the stylus are as follows: Do not gesture with the stylus. Do not use the stylus as a pointer. Do not use the stylus on surfaces other than the screen of the Tablet PC. Do not try to turn the grip of the stylus. The grip is used to put the stylus into its slot or to take it out of its slot. • Never store the stylus with its weight on the tip (e.g. with the tip down in a stylus container). If the stylus is stored with the tip pointing down, this may have an adverse effect on the stylus mechanism (particularly in high temperatures). In this case, the stylus tip may react as though it is constantly being pressed down. To avoid damage, the stylus should be stored in the slot when not in use. The stylus can be influenced by electromagnetic fields (cursor quivers or jumps). There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the stylus down firmly. • • • • The screen responds to entries made with the tip of the finger or the stylus when the tip of the finger or the stylus directly touches the screen. You can use the stylus to perform almost all functions for which you would otherwise use a mouse. Fujitsu 33 Working with the Tablet PC Delete functions are not supported by the stylus. Action Mouse Selecting menu Click with the left mouse button. items Starting programs Double-click with the left mouse button. Moving an object Drag with the left mouse button or window pressed. Opening a context Click with the right mouse button. menu Moving the cursor Move the mouse Stylus Tap on the menu entry with the tip of the stylus. Tap on the program symbol twice in rapid succession using the stylus tip. Place the stylus tip directly on the object or window. Keep the stylus tip held against the screen. Drag the desired object or window. Tap on the desired element with the stylus and keep the stylus pressed against the screen. Place the tip of the stylus directly on the screen. Stylus location To prevent the stylus from jamming in its slot, always make sure that you insert the stylus correctly into its slot (flat part of the stylus points towards the bottom of the Tablet PC). On delivery, the stylus (1) is located in the stylus slot: Adjusting the stylus Operating system Windows 7 Windows 8.1 34 Menu Under Hardware and Sound - Pen and Input Devices, you can make various settings for the stylus in the control panel (assignment and function of the stylus button). Under Windows 8.1 Desktop - Control Panel - Hardware and Sound - Pen and Input Devices you can make various settings for the stylus (assignment and function of the stylus button). Fujitsu Working with the Tablet PC Calibrating the stylus Before first use with the stylus, you must calibrate your Tablet PC via the operating system, so that it recognizes the stylus as accurately as possible. You should also always repeat the calibration if the coordination between the stylus and the cursor movement deteriorates. Operating system Windows 7 / Windows 8.1 Desktop Menu To calibrate, run the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats. Securing the stylus tether (optional) To prevent accidentally dropping or losing the stylus, you should secure it with the optional stylus tether. ► Attach one end of the stylus cord to the stylus and the other end of the stylus cord to the Tablet PC. Fujitsu 35 Working with the Tablet PC Tablet buttons In addition to an on/off switch (4), your Tablet PC is fitted with three tablet buttons. No. Description Shortcut button Decrease volume button Increase volume button Functions Start function manager or screen shot function Decrease volume Increase volume If the Tablet PC’s Windows button is pressed in combination with the ON/OFF button (4), this function is equivalent to pressing the Ctrl + Alt + Del key combination on a keyboard. 36 Fujitsu Working with the Tablet PC Webcam Webcam Your device has two webcams: one on the front of the device and one on the rear. The webcam has its own status indicator. The indicator lights up when the webcam is active. Depending on the software used, you can use your webcam to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only operate the webcam with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a webcam). When using the webcam the support of the Tablet PC must not wobble. The webcam automatically adjusts itself to the current light level. For this reason, the touchscreen may flicker while the light level is adjusted. Further information on use of the webcam and additional settings for your webcam can be found in the help function of the program using the webcam. Rechargeable battery Battery Rechargeablebattery Servicelife,battery The built-in battery provides the Tablet PC with the necessary power for use on the move. You can increase the service life of the battery by caring for the battery properly. The average battery service life is around 500 charge/discharge cycles. You can extend the battery service life by taking advantage of the available energy-saving functions. Charging and maintaining the battery Battery The Tablet PC battery can only be charged when the ambient temperature is between 5°C / 41 °F and max. 35°C / 95°F. You can charge the battery by connecting the Tablet PC to the AC adapter (see "Connecting the AC adapter", Page 19). If the battery is running low you will hear a warning alarm. If you do not connect the AC adapter within five minutes of hearing the warning alarm, your Tablet PC will switch off automatically. Monitoring the battery state of charge battery charge meter Battery A battery symbol for monitoring the battery capacity is displayed in the system bar / status indicator. The battery symbol shows you the battery charge. Fujitsu 37 Working with the Tablet PC Using the energy saving functions Energy Battery The Tablet PC uses less power when the energy saving features are enabled. You will then be able to work longer when using the battery before having to recharge it. The energy efficiency is increased and environmental pollution is reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment. We recommend the following settings: Function Turn off monitor Turn off hard disk(s) Energy saving (S3) Operating on AC power After 10 minutes After 15 minutes After 20 minutes Operating on battery power After 5 minutes After 10 minutes After 15 minutes Hibernate mode (S4) After 1 hour After 30 minutes ► Set the energy saving functions in your Control Panel. ► Set the screen saver in your Control Panel. or ► Keep a finger pressed on the desktop to display the context menu. Configure the screen saver under Change screen saver. If you need further information about an option, you can get help with most settings by pressing the ? symbol in the upper right of the screen to open the Microsoft Help. When the Tablet PC is in a power-saving mode, you must remember the following: During power-saving mode, open data is held in main memory or in a swap file on the hard disk. Never switch off the Tablet PC while it is in a power-saving mode. If the built-in battery is nearly flat, close all open files and do not go into power-saving mode. If you do not intend to use your Tablet PC for a long period of time: ► Exit the power-saving mode if necessary by touching the screen or by switching the Tablet PC on. ► Close all opened programs and completely shut down the Tablet PC. 38 Fujitsu Working with the Tablet PC Memory cards Slot Your Tablet PC is equipped with an integrated storage card reader. Use storage cards to enlarge the storage of your Tablet PC. Follow the manufacturer’s instructions when handling the memory cards. Memory card Supported formats The following formats are supported: • • • Micro Secure Digital (Micro SDTM Card) Micro SDHC Micro SDXC Inserting the memory card ► Open the slot cover (1). ► Carefully slide the storage card into the slot (2). The label area must be facing upward. Do not apply any force, otherwise the delicate contact surfaces could be damaged. ► Close the slot cover. Memorycard Fujitsu 39 Working with the Tablet PC Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Open the slot cover. ► Press the edge of the memory card so that the memory card jumps (1) slightly out of the slot (a). ► Pull the memory card out of the slot (a) in the direction of the arrow (2). ► Close the slot cover (3). 40 Fujitsu Working with the Tablet PC SIM card A SIM Card (Subscriber Identity Module) is a chip card which is inserted in a cellular phone or Tablet PC and, together with an integrated 4G module, enables access to a cellular radio network. Follow the instructions supplied by the provider of the SIM card. If you do not feel the the SIM card engage as you insert it, use a pointed object to insert the SIM card. Please note that the SIM card format must be micro-SIM (3FF). Other SIM card formats, such as full-size (1FF), mini-SIM (2FF) or nano-SIM (4FF) do not fit in the SIM card slot of your Tablet PC. Please do not insert any other format of SIM card as they may become twisted, they could even damage the system. Inserting a SIM card ► Open the slot cover (1). ► Carefully push the SIM card into the slot (a) in the direction of the arrow (2) until you feel the SIM card engage. The label area must be facing upward. Do not apply any force, otherwise the delicate contact surfaces could be damaged. ► Close the slot cover. Fujitsu 41 Working with the Tablet PC Removing a SIM card ► Open the slot cover. ► Press the edge of the SIM card so that the SIM card jumps slightly out of the slot (1). ► Pull the SIM card out of the slot (a) in the direction of the arrow (2). ► Close the slot cover (3). Wireless LAN/Bluetooth/4G/LTE/NFC wireless components The installation of wireless components not approved by Fujitsu will invalidate the certifications issued for this device. Switching the wireless components on and off The wireless components are switched on and off using the appropriate functions of the operating system. ► To switch wireless components on and off individually, select Settings – Change PC settings – Network – Airplane mode. Configuring WLAN access • Requirement: A WLAN is available and you have the necessary access data to hand. Information on configuring WLAN access can be found in the documentation for your operating system. 42 Fujitsu Working with the Tablet PC Further information on WLAN and Bluetooth For further information about WLAN or Bluetooth, please refer to the appendix of this Operating Manual. For WLAN specifications, see chapter "WLAN specifications", Page 83. Access via UMTS If you ordered an integrated UMTS module with your system, you can enjoy optimum reception and maximum energy efficiency without awkward cables or antennas. The optional UMTS module is ready for use immediately. You will find information on establishing the connection with the UMTS network in the documentation for the hardware used. Your device can connect to the Internet via UMTS. To do this, use one of the following types of connection: • • • Integrated UMTS module (availability dependent on your configuration) USB dongle (a USB stick containing a SIM card from your cellular phone network provider) A mobile end-device (e.g. cellular phone with Bluetooth or cable connection) Access via Wireless WAN You can purchase the accessories for Wireless WAN reception from your Fujitsu dealer. If you have ordered a Wireless WAN module, your device will already be prepared when you receive it. You will find information on establishing the connection with the Wireless WAN network in the documentation for the hardware you plan to use. Access via 4G You can order the accessories for 4G reception from your Fujitsu dealer. If you have ordered an integrated 4G module with your system, the 4G module is ready for use straight away. You can find information on establishing the connection with the 4G network in the documentation for the hardware used. NFC (Near Field Communication, optional) Your Tablet PC can be equipped with an optional built-in NFC chip. Near Field Communication is used for contactless exchange of data via radio over short distances (a few centimeters). Fujitsu 43 Working with the Tablet PC Ethernet and LAN (only with performance docking cradle) EthernetLAN The internal network module of your Tablet PC supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the performance docking cradle (1). ► Connect the network cable to your network connection (2). Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. GPS GPS Whether your device has this function depends on the chosen equipment level. 44 Fujitsu Accessories for your Tablet PC (optional) Accessories for your Tablet PC (optional) The following accessories are available for your Tablet PC: • Performance docking cradle for charging the Tablet PC and with additional ports • Keyboard cover • Shoulder strap • Folio case • Protective TPU cover with kickstand and handstrap The following sections provide more information on handling the accessories. Fujitsu 45 Accessories for your Tablet PC (optional) Your performance docking cradle (optional) As well as fast charging, your performance docking cradle is a device that also allows you to quickly connect your Tablet PC to your peripherals such as a monitor, keyboard, mouse, etc. You only need to dock the Tablet PC to be able to work with your peripheral devices. Cradle components Ports Cradle 5 6 Dock release button Docking port USB port 3.0 USB port 3.0 USB port 3.0 Microphone port 10 11 10 11 12 12 Headphones port VGA monitor port HDMI port LAN port Security Lock device DC jack socket (DC IN) Setting up the cradle Select a suitable location for the cradle before setting it up. In doing so, please follow these instructions: • • • • 46 Place the cradle on a flat, stable, non-slippery surface. Never place the cradle or the AC adapter on a heat-sensitive surface. Do not expose the cradle to extreme environmental conditions. Protect the cradle from dust, moisture and heat. Fujitsu Accessories for your Tablet PC (optional) Connecting the Tablet PC to the cradle It is possible to connect the Tablet PC to the cradle while it is running. Disconnect the AC adapter from the Tablet PC before connecting the Tablet PC to the cradle. When the Tablet PC is connected to the cradle, you must connect the AC adapter to the cradle. Cradle ► Remove the AC plug of the AC adapter from the power outlet. ► Remove the AC adapter cable from the DC jack (DC IN) of the Tablet PC. The same AC adapter can be used for the Tablet PC as well as for the cradle. ► Position the Tablet PC so that it lies against the storage surface of the cradle. Fujitsu 47 Accessories for your Tablet PC (optional) ► Push the Tablet PC onto the cradle in the direction of the arrow (1) until you feel it engage on the connector and until the slide-out position returns to its original position. ► Plug the AC adapter cable into the DC jack (DC IN) on the cradle (2). ► Connect the AC cable to the AC adapter (3). ► Plug the AC cable into the power outlet (4). Disconnecting the Tablet PC from the cradle It is possible to separate the Tablet PC from the cradle while it is running. ► Press the slide-out button in the direction of the arrow (1) until it firmly remains in pressed position (red marking visible). ► While holding down the lower part of the cradle, lift the Tablet PC off the cradle in the direction of the arrow (2). 48 Fujitsu Accessories for your Tablet PC (optional) Keyboard cover (optional) The keyboard cover is an optimized device for the convenient input of text. It only needs to be docked with the Tablet PC. Components of the keyboard cover Ports Keyboardcover 3 4 5 1 = Release button 2 = Docking port for the Tablet PC 3 = Num Lock indicator (to switch virtual numeric keypad on and off) Fujitsu 4 = Caps Lock indicator (to switch capitalization function on and off) 5 = Scroll Lock indicator (function dependent on the application program) 49 Accessories for your Tablet PC (optional) Connecting the Tablet PC to the keyboard cover If the Tablet PC is connected to the keyboard cover, you can connect the AC adapter to the Tablet PC. Keyboardcover ► Position the keyboard cover as shown. ► Push the Tablet PC onto the keyboard cover in the direction of the arrow (1) until you feel it engage with the plug. ► Connect the AC adapter cable to the DC input connector (DC IN) of the Tablet PC (2). ► Connect the AC cable to the AC adapter (3). ► Plug the AC cable into the power outlet (4). 50 Fujitsu Accessories for your Tablet PC (optional) Separating the Tablet PC from the keyboard cover It is possible to separate the Tablet PC from the keyboard cover while it is running. However, to prevent any problems, we recommend that you execute the appropriate undocking function provided by the operating system. ► Press the slide-out button down (1) until it remains in the pressed position (red marking visible). ► Lift the Tablet PC away from the keyboard cover in the direction of the arrow (2). Shoulder strap (optional) This shoulder strap is compatible with the optional protective TPU cover. Fujitsu 51 Accessories for your Tablet PC (optional) Folio case (optional) If you are using the folio case, do not connect the Tablet PC to the keyboard cover. Please note that the device cannot be placed into the docking station in clamshell mode if the tablet still has its cover on. • • • • • • This folio case contains magnets. Keep it away from objects that may be easily affected by the influence of magnetism, e.g. pacemakers and magnetic cards. Please note that the LCD screen may be accidentally turned on when touched if the device is in its folio case. Make sure the device is firmly fitted into the folio case fasteners in order to prevent it from falling out. The folio case is only designed to safely store and transport the device. Do not use the folio case for any other purpose. Keep the folio case away from fire or heaters. Neither put the folio case in direct sunlight nor expose it to high temperature or humidity. ► Position the Tablet PC on the folio case as shown. The following illustration shows you the many ways in which the folio case can be used: 52 Fujitsu Accessories for your Tablet PC (optional) Fujitsu 53 Accessories for your Tablet PC (optional) Protective TPU cover with kickstand and handstrap (optional) If you are using the Protective TPU cover with kickstand and handstrap, open the TPU cover as illustrated below to connect the Tablet PC to the keyboard cover or cradle. • • • • • Please note that the LCD screen may be accidentally turned on when touched if the device is in its TPU cover. Make sure the device is fitted into the TPU cover properly in order to prevent it from falling out. The TPU cover is only designed to safely store and transport the device. Do not use the TPU cover for any other purpose. Keep the TPU cover away from fire or heaters. Avoid putting the TPU cover in direct sunlight nor expose it to high temperature or humidity. ► Open the TPU cover (1). 54 Fujitsu Accessories for your Tablet PC (optional) ► Push the Tablet PC into the TPU cover as shown (2). Ensure that the Tablet PC faces the TPU cover in the right direction, i.e., that the Windows button (a) and the webcam (b) are in the locations shown, relative to the TPU cover. ► Close the TPU cover (3). Fujitsu 55 Accessories for your Tablet PC (optional) The following illustration shows you the way in which the TPU cover can be used: 56 Fujitsu Security functions Security functions Securityfunctions Your Tablet PC has several security features that you can use to secure your system and your personal data from unauthorized access. This chapter explains how to use these functions, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data. Therefore, please note the following information: • • Back up your data on external data carriers at regular intervals. Some security functions need you to choose passwords. Make a note of the passwords and keep them in a safe place. If you forget your passwords you will need to contact our Service Desk. Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance. Configuring the fingerprint sensor Fingerprintsensor The fingerprint sensor can record the image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. ► Install the fingerprint software to be able to use the fingerprint sensor (1). Fujitsu 57 Security functions Using the Security Lock Anti-theftprotection SecurityLock Your device comes with a Security Lock device for the Kensington Lock Cable. With the Kensington Lock Cable, a sturdy steel cable, you can protect your device and the port replicator against theft. The Kensington Lock Cable is available as an accessory. ► Fit the Kensington Lock Cable to the corresponding mechanism on your device. Attach another Kensington Lock Cable to your cradle to protect this from theft as well. Configuring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility, please proceed as follows to increase data security: Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your Tablet PC. Passwords are not covered by your warranty and a charge will be made for assistance. Password protection Your password can be up to 32 characters long and can contain letters and numbers. No distinction is made between uppercase and lowercase. 58 Fujitsu Security functions Protecting BIOS Setup Utility (supervisor password and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the screen while you are setting up the password. BIOS SetupUtility The supervisor password and the user password both prevent unauthorized use of the BIOS Setup Utility. The supervisor password allows you to access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You can only set up a user password if a supervisor password has already been assigned. Calling and using the BIOS Setup Utility is described in the chapter "Settings in BIOS Setup Utility", Page 68. Assigning the supervisor and user passwords ► Start the BIOS Setup Utility and go to the Security menu. ► Select the Set Supervisor Password field and press the Enter key. With Enter new Password: you are asked to enter a password. ► Enter the password and press the Enter key. Confirm new Password requires you to confirm the password. ► Enter the password again and press the Enter key. Changes have been saved is displayed as a confirmation that the new password has been saved. ► To set the user password, select Set User Password and proceed exactly as when configuring the supervisor password. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key. The Tablet PC is rebooted and the new password is effective. It will now be necessary to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings. Supervisor password Password Userpassword Changing the supervisor password or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password. User Supervisorpassword Password password ► Start the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as when assigning a password. Fujitsu 59 Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: User Supervisorpassword Password password ► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key. You will be requested to enter the current password by the Enter Current Password prompt. Enter New Password will appear and you will be requested to enter a new password. ► Press the Enter key twice at this request. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key. The Tablet PC is rebooted and the password is removed. Removing the supervisor password simultaneously deactivates the user password. Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility (see section "Assigning the supervisor and user passwords", Page 59), you can also prevent booting of the operating system. Operating system Activating system protection ► ► ► ► Start the BIOS Setup Utility and go to the Security menu. Select the Password on Boot option and press the Enter key. Select the option you require (First Boot or Every Boot) and press the enter key Select the Save Changes & Exit option under Exit. The Tablet PC reboots. You will be prompted to enter your password (the supervisor password). Operatingsystem Deactivating system protection ► Start the BIOS Setup Utility and go to the Security menu. ► Select the Password on Boot option and press the Enter key. ► Select the Disabled option and press the Enter key. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► Select the Save Changes & Exit option under Exit. The Tablet PC reboots. The system is no longer password-protected. Operatingsystem Password protection for the hard disk Passwordprotection The hard disk password prevents unauthorized access to the hard disk drives and is checked internally each time the system is booted. The condition for this is that you have assigned at least the supervisor password. 60 Fujitsu Security functions Activating hard disk protection ► Call up the BIOS Setup and select the Security menu. If you have not assigned BIOS passwords yet, define the supervisor and the user password now, if desired (see "Security functions", Page 57). ► Mark the Hard Disk Security field and press the Enter key. ► In the area Drive0, mark the field Set Master Password and press the Enter key. Enter new Password then appears and you are asked to enter a password. ► Enter the password and press the Enter key. Confirm new Password requires you to confirm the password. ► Enter the password again and press the Enter key. With Setup Notice: Changes have been saved you receive confirmation that the new password has been saved. The field Password Entry on Boot is set to Enabled by default. You can exit the BIOS Setup once you have finished changing the settings. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. The Tablet PC reboots and your hard disk is now protected with a password. The password prompt is enabled as soon as the Tablet PC has rebooted. Deactivating hard disk protection To cancel a password (without setting a new password) proceed as follows: ► Call up the BIOS Setup and select the Security menu. ► Mark the Hard Disk Security field and press the Enter key. ► In the area Drive0, mark the field Set Master Password and press the Enter key. With the prompt Enter current Password you are first asked to enter the old password again. With Enter new Password you are then prompted to enter a new password. ► After the request, press the Enter key three times. ► From the Exit menu, choose the option Exit Saving Changes. ► Press the Enter key and select Yes. The Tablet PC reboots and there is no longer any password protection for this hard disk. Fujitsu 61 Security functions SmartCard reader (optional) Your device may be fitted with a SmartCard reader depending on your chosen model (only available in models with screw holes and SmartCard reader). Securityfunctions SmartCards are not supplied as standard equipment. You can use all SmartCards that comply with the ISO standard 7816-1, -2 or -3. These SmartCards are available from various manufacturers. With the appropriate software you can use your SmartCard as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking. We recommend that you always use two SmartCards. Always keep one of the SmartCards in a safe place if you are carrying the other SmartCard with you. Inserting the SmartCard Your device may be fitted with a SmartCard reader depending on your chosen model. Do not use force when inserting and removing the SmartCard. Make sure that foreign objects do not fall into the SmartCard reader. ► Push the SmartCard into the SmartCard reader (1) with the chip facing the rear of the Tablet PC. 62 Fujitsu Security functions Trusted Platform Module - TPM (device dependent) Trusted Platform Module TPM To use the TPM, you must enable the TPM in the BIOS Setup before the software is installed. The requirement for this is that you have assigned at least the supervisor HDD password (see "Security functions", Page 57). Enabling TPM • ► ► ► Requirement: You have assigned a supervisor password (see "Security functions", Page 57). Call BIOS Setup and select the Security menu. Mark the TPM Security Chip Setting field and press the Enter key. Select the entry Enabled to enable the TPM Once you have enabled the TPM the Clear Security Chip menu item appears. You can clear the holder in the TPM using Clear Security Chip. With Enabled, all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keys etc.) generated by applications are deleted. Take note that you can then no longer access the data you have encrypted on the holder-based keys! ► Select the Exit Saving Changes option in the Exit menu. ► Press the Enter key and select Yes. The Tablet PC restarts and the TPM is enabled after the reboot. Disabling TPM • ► ► ► ► ► Requirement: You have assigned a supervisor password (see "Security functions", Page 57). Call BIOS Setup and select the Security menu. Mark the TPM Security Chip Setting field and press the Enter key. Select the entry Disabled to disable the TPM. From the Exit menu, choose the option Exit Saving Changes. Press the Enter key and select Yes. The Tablet PC is rebooted and the TPM is disabled. Fujitsu 63 Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 13 chapter before connecting or disconnecting any devices to or from your Tablet PC. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug. With some devices, such as USB devices, it is not necessary to switch off the Tablet PC and the device before connecting/disconnecting. For more information about whether or not devices need to be switched off, please refer to the documentation supplied with your external device. Some of the external devices require special drivers (see the operating system and external device documentation). Connecting an external monitor Micro HDMI port HDMIport The micro HDMI port on your device can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the micro HDMI port. Some LCD televisions have only two speakers/speaker ports and therefore cannot reproduce Dolby Digital or DTS. To play back HDMI sound, you must change the HDMI sound settings accordingly. You can find the settings under Control Panel - Hardware and Sound. Deactivate the settings for DTS Audio and Dolby Digital to enable playback of HDMI sound. 64 Fujitsu Connecting external devices HDMI port (performance docking cradle only) HDMIport The HDMI port can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port. Some LCD televisions have only two speakers/speaker ports and therefore cannot reproduce Dolby Digital or DTS. To play back HDMI sound, you must change the HDMI sound settings accordingly. You can find the settings under Control Panel - Hardware and Sound. Deactivate the settings for DTS Audio and Dolby Digital to enable playback of HDMI sound. VGA monitor port (only performance docking cradle) An analog monitor is connected to the analog VGA monitor port. Screen output is limited to a maximum of two screens at the same time. Monitorconnection Screenconnection VGAport Monitor ► Plug the data cable of the external monitor into the monitor port. ► First switch on the external monitor and then switch on the Tablet PC. You can also switch back and forth between the external monitor and the LCD screen of the Tablet PC, see "Touchscreen", Page 26. You can display the same image on the external monitor and on the LCD screen of the Tablet PC at the same time. Fujitsu 65 Connecting external devices Connecting USB devices USBports On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps. Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to the USB port on the Tablet PC. or ► Connect the data cable to a USB port of the cradle. Device drivers USB devices will be automatically recognized and installed by your operating system. How to remove USB devices correctly Always correctly remove the device according to the rules described below, to ensure that none of your data is lost. ► Tap the symbol for safe removal of the hardware. ► Select the device you wish to shut down and remove. ► Tap OK. Wait for the dialog box which tells you that it is now safe to remove the device. 66 Fujitsu Connecting external devices Connecting external audio devices Your Tablet PC has a combined headphone and microphone port, your (optional) performance docking cradle has separate ports for headphones and a microphone. Connecting headphones or other audio output devices Connectingaudio devices Connectingheadphones Audioconnections The combined headphones and microphone port of the Tablet PC or the headphones port of the performance docking cradle (optional) allows you to connect output devices, such as headphones, external speakers, etc., to your Tablet PC. ► Connect the audio cable to the external device. ► Connect the audio cable to the combined headphones and microphone port of the Tablet PC or to the headphones port of the performance docking cradle (optional). The internal speakers are disabled. If you buy a cable from a retailer, please note the following: The combined headphone and microphone port on your Tablet PC is a "3.5 mm jack socket". If you want to connect headphones or speakers you will need a "3.5 mm jack plug". Connecting a microphone or other audio input devices Connectingmicrophone Connectingaudio devices Audioconnections The combined headphones and microphone port of the Tablet PC or the microphone port of the performance docking cradle (optional) allows you to connect an external microphone, a MiniDisc player, MP3 player, CD player or a tape deck to your Tablet PC. ► Connect the audio cable to the external device. ► Connect the audio cable to the combined headphones and microphone port of the Tablet PC or to the microphone port of the performance docking cradle (optional). Fujitsu 67 Settings in BIOS Setup Utility Settings in BIOS Setup Utility BIOS System Configuringsystem Setup Configuration,BIOSSetupUtility Configuringhardware SetupUtility settings,BIOSSetupUtility To navigate more easily in the BIOS Setup Utility, you can use an external USB keyboard. The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the Tablet PC. When the Tablet PC is delivered, the default settings are effective. You can change these settings in the menus of the BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility. The BIOS Setup Utility program contains the following menus: Info System Advanced Displays information relating to the BIOS, processor and Tablet PC Advanced system settings Configuration of various hardware components, such as mouse, keyboard, processor Security Boot Exit Password settings and security functions Configuration of the start-up sequence Exits the BIOS Setup Utility Starting the BIOS Setup Utility ► Keep the decrease volume button pressed down and switch the Tablet PC on. ► If a password has been assigned, enter the password and press the Enter key. BIOSSetupUtility If you have forgotten the password, contact your system administrator or contact our customer service centre. The BIOS Setup Utility starts. 68 Fujitsu Settings in BIOS Setup Utility BIOS Setup Utility operation BIOS SetupUtility Press the F1 key to display help about operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys or to select the menu you wish to access to make changes. The menu is displayed on the screen. ► Select the option you want to change with the cursor keys or ► Press the "Enter" key. ► Press the ESC key to exit the selected menu. ► For future reference, make a note of the changes you have made (for example, in this manual). Fujitsu 69 Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The Tablet PC is rebooted and the new settings come into effect. Exit Discarding Changes - Reject changes and exit BIOS Setup Utility ► To discard the changes, select Exit Discarding Changes and Yes. The settings which were valid when BIOS Setup Utility was called remain effective. The BIOS Setup Utility ends and the Tablet PC is rebooted. Load Setup Defaults – load default values ► To copy the standard entries for all menus of the BIOS Setup Utility, choose Load Setup Defaults and Yes. Discard Changes - Discard Changes without exiting BIOS Setup Utility ► To discard the changes you have made, select Discard Changes and Yes. The settings in place when BIOS Setup Utility was called remain effective. You can now make additional settings in the BIOS Setup Utility. ► If you want to exit the BIOS Setup Utility with these settings, select Exit Saving Changes and Yes. Save Changes - save changes without exiting the BIOS Setup Utility ► To save the changes, select Save Changes and Yes. The changes are saved. You can now make additional settings in the BIOS Setup Utility. ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save changes and power off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. 70 Fujitsu Troubleshooting and tips Troubleshooting and tips Problem solving Fault Tips Troubleshooting If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the Tablet PC off. ► Please contact the Hotline/Service Desk. You can contact Fujitsu Service and Support in the following ways: • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) • Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php" Before you place the call, have the following information ready so that the customer support representative can provide you with the fastest possible solution: • • • • • • The model name and serial number of the Tablet PC. The serial number is located on a sticker on the underside of the Tablet PC. Notes with the messages that appeared on the screen and information on acoustic signals. All changes you have made to the hardware or software after receiving the Tablet PC. All changes you have made to the BIOS Setup settings after receiving the Tablet PC. Your system configuration and all peripheral devices connected to your system. Your sales contract. Our Tablet PCs have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimize components and equipment in terms of weight, space and energy requirements. Depending on the particular configuration you have purchased, it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://solutions.us.fujitsu.com" Fujitsu 71 Troubleshooting and tips Executing a reset If the device no longer responds to your inputs, choose one of the following options: Forced shutdown ► Press and hold the ON/OFF button for at least 4 seconds. The device will be shut down. You can then restart it. Resetting the rechargeable battery ► Shut down the device. If the device does not respond, you may have to force the shutdown, as described above. ► Disconnect the AC adapter from the device. ► Press the increase volume button and the shortcut button at the same time. The device resets in a similar way to the removal of the rechargeable battery. You can then restart it. Help if problems occur Should you encounter a problem with your computer that you cannot resolve yourself: ► Note the ID number of your device. The ID number is found on the type rating plate on the back or underside of the casing. ► For further clarification of the problem, contact the Fujitsu Service Desk. When you do this, please have ready the ID number and serial number of your system. Recovering your Factory Image In the event you need to restore your original Factory Image, please refer to the appendix of this Operating Manual. The Tablet PC’s date or time is incorrect Summer time Chargingback-up Datenotcorrect Wrongdate/time Timenotcorrect Incorrecttime battery Cause Time and date are incorrect. Date and time are still set incorrectly after switching on the Tablet PC. 72 Troubleshooting ► With the BIOS-Setup-Utility, you can set the date and time in the Main menu. ► Please contact your sales outlet or our hotline/service desk. Fujitsu Troubleshooting and tips Battery indicator does not illuminate Cause The battery is discharged. Troubleshooting ► Charge the battery. or ► Connect the Tablet PC to a power outlet using the AC adapter. The Tablet PC’s touchscreen remains dark darktouchscreen Touchscreen Cause Touchscreen is switched off. External monitor or television set connected. Troubleshooting ► Press a key (external keyboard) or tap on the touchscreen. ► Check whether the graphics driver settings are correct or whether an external monitor has been detected in "Intel Graphics Media Accelerator Driver for mobile". The display on the Tablet PC’s touchscreen is difficult to read. Touchscreen Cause Reflected glare Fujitsu Troubleshooting ► Move the Tablet PC into a different position. ► Increase the brightness of the screen. 73 Troubleshooting and tips The external monitor remains blank Monitor Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Troubleshooting ► Switch the external monitor on. ► Press a key (external keyboard) or tap on the touchscreen. ► Adjust the brightness of the monitor. Screen output is set to the Tablet PC ► Check whether the graphics driver settings touchscreen. are correct or whether an external monitor has been detected in "Intel Graphics Media Accelerator Driver for mobile". The external monitor’s AC cable or data cable is ► Switch off the Tablet PC and the external not connected properly. monitor. ► Check whether the AC cable is plugged properly into the external monitor and into the power outlet. ► Check that the data cable is properly connected to the Tablet PC and the external monitor (if it is plugged in with a connector). ► Switch on the external monitor and the Tablet PC. The external monitor is blank or the image is unstable Monitor Cause The wrong external monitor has been selected or the wrong screen resolution has been set for the application program. Troubleshooting ► Shut down the application program in Windows. If the error persists after shutting down the program, use the key combination for switching the screen output in order to switch to the touchscreen of the Tablet PC. Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. The cursor does not correctly follow the stylus movements Cause Stylus incorrectly calibrated. 74 Troubleshooting ► Calibrate the stylus as described in chapters "Adjusting the stylus", Page 34 and "Calibrating the stylus", Page 35. Fujitsu Troubleshooting and tips Stylus input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the stylus, install the driver for the standard model. or ► If your device is one which can be operated using the stylus and by finger, install the driver for the "Dual Digitizer" model. The Tablet PC does not start after switch on TabletPC Cause The battery is dead. Troubleshooting ► Charge the battery. or The AC adapter is not connected properly. ► Connect the AC adapter to the Tablet PC. ► Check whether the AC adapter is properly connected to the Tablet PC. ► Switch the Tablet PC on. The Tablet PC stops working Ending TabletPC Cause The Tablet PC is in energy saving mode. An application program has caused the malfunction. The battery is dead. Troubleshooting ► End energy saving mode. ► Close the application program or restart the Tablet PC (by restarting the operating system or switching the device off and back on again). ► Charge the battery. or Fujitsu ► Connect the AC adapter to the Tablet PC. 75 Troubleshooting and tips The printer does not print Printer doesnotprint Cause The printer is not switched on. The printer is not connected correctly. The printer driver is faulty or not correctly installed, or it is the wrong printer driver. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). ► Check that the data cable between the Tablet PC and the printer is properly connected. ► Check that the data cable between the Tablet PC and the printer is properly connected. ► Check whether the correct printer driver is loaded (refer to the printer documentation). The wireless connection to a network does not work Thewireless connectiontoanetwork does notwork Cause The wireless component is switched off. Troubleshooting ► Switch the wireless component on (see "Switching the wireless components on and off", Page 42). The wireless component is switched on. Despite ► Check whether the wireless connection is this, the wireless connection to a network does enabled by the software. not work. ► Further information on using the wireless component can be found in the help files. The battery discharges too quickly Battery Cause The battery is either too hot or too cold. In this case the battery indicator flashes. Troubleshooting ► Bring the Tablet PC up/down to a normal operating temperature again. ► If the operating time of the battery life is extremely short, the battery is probably too old. Replace the battery if necessary. You may have an application running that ► Use the AC adapter whenever possible. consumes a great deal of power due to frequent accessing of the hard disk or optical drive. The maximum brightness may have been set ► Reduce the brightness of the screen to for the screen. lower energy consumption: You will find the setting under Control Panel – Hardware and Sounds – Windows Mobility Center. 76 Fujitsu Troubleshooting and tips Smart Card reader is not recognized Cause Smart Card inserted incorrectly. Troubleshooting ► Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards / downwards (device-dependent). ► Check whether the Smart Card you are using is supported. Your Smart Card must comply with the ISO standard 7816-1, -2, -3 and -4. SmartCard PIN forgotten Cause PIN forgotten Troubleshooting ► If you work in a network, contact your system administrator, who can unlock your Tablet PC using a supervisor PIN. User and/or supervisor Smart Card lost Cause User and/or Supervisor Smart Card lost. Troubleshooting ► If you have lost your user Smart Card, you can continue working with the Supervisor Smart Card and initialize a new user Smart Card. ► If you have lost the Supervisor Smart Card, you can also continue working, but you no longer have all rights and cannot initialize another Supervisor Smart Card. ► If you have lost both Smart Cards, you cannot boot your system. Please contact our customer service center. You must provide proof of ownership for the device. The customer service center will then refer you to our service partner, who will unlock your device (for a charge). SmartCard lost Cause SmartCard lost. Fujitsu Troubleshooting ► If you work in a network, contact your system administrator, who can boot your Tablet PC with a supervisor SmartCard. 77 Troubleshooting and tips Acoustic warning Acoustic warnings Errors Cause A beep sounds every few seconds. Troubleshooting ► Charge the battery. The battery is almost dead. 78 Fujitsu Troubleshooting and tips Error messages on the screen Error messages onthescreen Errors This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs. If the error message appears repeatedly despite troubleshooting measures, contact the place of purchase or our customer service center. Fujitsu 79 Troubleshooting and tips Error message/cause CMOS battery bad Troubleshooting ► Contact your sales outlet or our customer service center. If the error message occurs repeatedly, the buffer battery in the Tablet PC is flat. System CMOS checksum bad - Default configuration ► Switch the Tablet PC off. used ► Switch the Tablet PC on. The system configuration information is ► In the BIOS Setup, select the Exit menu. incorrect. ► Select the entry Load Setup Defaults. ► Select OK and press the Enter key. Extended memory failed at offset: xxxx Failing Bits: ► Contact your sales outlet or our customer zzzz zzzz service center. When testing the extended memory. an error has resulted at the address xxxx. Failure Fixed Disk n ► Start the BIOS Setup (Primary Master submenu) and select the correct settings. The settings of the hard disk drive are incorrect. Keyboard controller error ► Switch your Tablet PC off with the ON/OFF button. ► Wait 3 - 5 seconds and switch the Tablet PC on again. Keyboard error If you use an external keyboard: nn Stuck key Operating system not found Pressto resume, to SETUP This error message appears if an error occurs during the self-test before starting the operating system. Real time clock error nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz System battery is dead - Replace and run SETUP System cache error - Cache disabled System timer error 80 ► Check the connection and reboot the Tablet PC. ► Make sure that no key is pressed. ► Check in the BIOS Setup whether your hard disk has been set correctly. ► Make sure that the operating system is installed on the corresponding drive. ► Press the Alt tablet button to boot the operating system ► Contact your sales service center. ► Contact your sales service center. ► Contact your sales service center. ► Contact your sales service center. outlet or our customer outlet or our customer outlet or our customer outlet or our customer ► Contact your sales outlet or our customer service center. Fujitsu Technical data Technical data Tablet PC General Processor Main memory (SO DIMM) Electrical data Safety regulations complied with Protection class Maximum power consumption (when the Tablet PC is switched on, connected to the keyboard cover and the battery is being charged): Touchscreen Size Screen resolution Pixel class Brightness control Technology Digitizer and glass panel Cameras Graphics card Chip Maximum resolution of external display: Dimensions Width x Depth x Height Weight depending on configuration Input devices Tablet buttons Stylus Slots Memory card slot SIM card slot Smart Card slot (device-dependent) Ports Combined microphone / Line-in / Headphone / Line-out / Headset port Fujitsu Intel® Core-M processor family 4 GByte / 8 GByte DIMM onboard CE II 65 W 11.6" Full HD Wide View 1920 x 1080 / 16 million colors II 12 levels Wide-View High-Bright Display with LED background lighting Dual Digitizer with Anti-Glare Touchscreen • Front: HD camera, 2 megapixels • Back: 5 megapixels, autofocus, mobile light Intel® HD Graphics 5300 (CPU integrated) 4,096 x 2,160 294.8 x 192.4 x 11.9 mm 11.61 x 7.57 x 0.47 inch (dependent on the back variant) from 1.71 lbs. (775 g) 4 keys Stylus with a pressure button 1 x Micro SD 1 x Micro SIM 1x 3.5 mm stereo mini jack 81 Technical data Docking port Micro HDMI port USB (Universal Serial Bus) Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) 82 x USB 2.0, 1 x USB 3.0 7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F –15 °C .... 60 °C / 5 °F .... 140 °F Fujitsu Technical data WLAN specifications Type of network Transfer rate Active frequency Typical operating distances Number of channels Security Maximum recommended number of computers to be connected over wireless LAN (during ad hoc connection) Fujitsu Intel® Dual Band Wireless-AC 8260 (Snowfield Peak) (11a/b/g/n/ac) with integ. Bluetooth 4.0 (Automatic switching) IEEE802.11 a and g: 54 Mbps max. data rate; IEEE802.11n: 300 Mbps max. data rate, IEEE802.11ac: 867 Mbps max. data rate • • • • • 802.11n: 2.4 GHz or 5 GHz 802.11b/g: 2,400~2,473 MHz 802.11a: 4,900~5,850 MHz 802.11ac: 2.4 GHz / 5 GHz 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft. (91 m) @ 6 Mbits • 802.11ac: 40 ft. (12 m) @ 54 Mbps; 300 ft.(91 m) @ 6 Mbps • 802.11b: 100 ft. (30 m) @ 11 Mbps; 300 ft. (91 m) @ 1 Mbps • 802.11g: 100 ft. (30 m) @ 54 Mbps; 300 ft. (91 m) @ 1 Mbps • 802.11n: Estimated double the operating distance of 802.11g and 802.11a in their respective frequencies • 802.11a: 8 independent channels • 802.11b/g: 11 channels, 3 non-overlapping channels • 802.11n: Channel bonding takes two of the non-overlapping 20MHz channels and combines it into one 40MHz channel. It is actually 12 non-overlapping channels with channel bonding and 24 without. Also it is 1 non-overlapping channel in 2.4GHz when channel bonding is used. • 802.11ac: 5 independent channels Encryption types: WEP, TKIP, AES, WPA 1.0 and WPA 2.0 compliant Encryption key, lengths supported: 64 bits and 128 bits 10 units or less 83 Technical data Rechargeable battery For information on the batteries used in your device, please see "http://solutions.us.fujitsu.com/www/content/support/contact/index.php". Rated voltage Rated capacity 3-cell lithium polymer battery 3450 mAh 11.1 V 38 Wh AC adapter 65 W for the Tablet PC Technicaldata Rated voltage Max. rated current 19 Volts 3.42 A An additional AC adapter or AC cable can be ordered at any time. Performance docking cradle (optional) Electrical data Safety regulations complied with Protection class Ports Headphone port Microphone port Docking port HDMI port VGA monitor port USB (Universal Serial Bus) LAN port Security Lock device Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Temperature in transit 84 CE III 3.5 mm stereo mini jack 3.5 mm stereo mini jack 40-pin 1x 1x 3 x USB 3.0 1x 1x 7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F –15 °C .... 60 °C / 5 °F .... 140 °F Fujitsu Technical data Keyboard cover (optional) Electrical data Safety regulations complied with Protection class Ports Docking port Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Temperature in transit CE III 40-pin 7K1 7M2 5 °C .... 35 °C / 41 °F .... 95 °F –15 °C .... 60 °C / 5 °F .... 140 °F Shoulder strap (optional) Dimensions Width x Depth x Height 222 mm x 91 mm x 12.2 mm / Weight 8.74 in. x 3.58 in. x 0.48 in. 130 g / 0.29 lbs. Folio case (optional) Dimensions Width x Depth x Height 300 mm x 214 mm x 30 mm / Weight 11.8 in. x 8.4 in. x 1.18 in. 420 g / 0.91 lbs. Protective TPU cover with kickstand and handstrap Dimensions Width x Depth x Height 310 mm x 204 mm x 35 mm / 12.20 in. x 8.03 in. x 1.38 in. Weight Fujitsu 420 g / 0.93 lbs. 85 Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your Tablet PC or on our website ("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/"). Recycling your battery Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a fresh one*. If you replace it, it is important that you dispose of the old battery properly because batteries contain materials that could cause environmental damage if disposed of improperly. Fujitsu is very concerned with environmental protection, and has enlisted the services of the Rechargeable Battery Recycling Corporation (RBRC)**, a nonprofit public service organization dedicated to protecting our environment by recycling old batteries at no cost to you. RBRC has drop-off points at tens of thousands of locations throughout the United States and Canada. To find the location nearest you, go to "www.RBRC.org" or call 1-800-822-8837. If there are no convenient RBRC locations near you, you can also go to the EIA Consumer Education Initiative website "http://EIAE.org/ " and search for a convenient disposal location. Remember – protecting the environment is a cooperative effort, and we must make every effort to protect it for current and future generations. * To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site at "www.shopfujitsu.com" in the US or "www.fujitsu.ca/products/notebooks" in Canada. ** RBRC is an independent third party to which Fujitsu provides funding for battery recycling; RBRC is in no way affiliated with Fujitsu. DOC (Industry CANADA) Notices DOC(INDUSTRYCANADA)NOTICES Radios and Television This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations. CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada. 86 Fujitsu Manufacturer’s notes UL Notice IMPORTANT SAFETY INSTRUCTIONS This unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating of 19 VDC, with a minimum current of 3.42 A (65 W). The correct output rating is indicated on the AC adapter label. Refer to the illustration below for the correct AC Adapter output polarity: When using your Tablet PC equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. • Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION: For continued protection against risk of fire, replace only with the same type and rating fuse. WARNING: Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instruction. Fujitsu 87 Manufacturer’s notes ENERGY STAR Compliance Your Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efficient products and practices. With energy costs and global warming top-of-mind for consumers, Fujitsu is committed to offering solutions that help consumers conserve energy and improve the quality of our environment. Sleep mode: You will notice that your computer is initially set so that the display turns off after 10 minutes of user inactivity, and the computer goes into Sleep mode after 20 minutes of user inactivity. When going into Sleep mode, the computer also reduces the speed of any active Ethernet network links. To “wake” the computer from Sleep mode, press the Suspend/Resume Button. Energy saving benefits: Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment. Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car? That’s because every time you flip on a light switch, run your dishwasher, or turn on your PC, you use energy, which means more greenhouse gas emissions from power plants. So the more energy we can save through energy efficiency, the more we help to reduce greenhouse gases and the risks of global warming. To learn more about the important ENERGY STAR program, visit:"www.energystar.gov". To read about how Fujitsu is supporting Sustainable Management along with several other environmental activities, visit the Fujitsu Corporate Citizenship page at: "http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php". 88 Fujitsu Declarations of conformity Declarations of conformity Declarationsofconformity This device complies with Part 15 of the FCC Rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause undesired operation. Fujitsu 89 FCC and IC Regulatory Information FCC and IC Regulatory Information Please note the following regulatory information related to the wireless LAN device. Regulatory Notes and Statements Wireless LAN, Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations. The use of Wireless LAN devices may be restricted in some situations or environments, such as: • • • On board an airplane, or In an explosive environment, or In situations where the interference risk to other devices or services is perceived or identified as harmful. In cases in which the policy regarding use of Wireless LAN devices in specific environments is not clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment. Regulatory Information/Disclaimers Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device, or the substitution or attachment of connecting cables and equipment other than those specified by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or attachment. The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines. This device must not be co-located or operated in conjunction with any other antenna or transmitter. For IEEE 802.11a Wireless LAN: For operation within 5.15~5.25 GHz frequency range, it is restricted to indoor environments, and the antenna of this device must be integral. Federal Communications Commission and Industry Canada statement: This device complies with Part 15 of FCC Rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and, (2) This device must accept any interference, including interference that may cause undesired operation of this device. 90 Fujitsu FCC and IC Regulatory Information Déclaration d’Industrie Canada Cet appareil est conforme à la Section 15 des Règles de la FC C et à la ( aux) norme(s) RSS concernant les appareils exempt s de licence par Industrie Canada. Son fonctionnement est soumis aux deux condition s suivantes : (1) cet appareil ne doit pas causer d’interférence nuisib le; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvan t causer un mauvais fonctionnement de l’appareil. FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: 1. 2. 3. 4. Reorient or relocate the receiving antenna. Increase the distance between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to. Consult the dealer or an experienced radio/TV technician for help. FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RF exposure have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research. The wireless LAN radio device has been tested and found to comply with FCC radiation exposure limits set forth for an uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg, and 1.6W/kg by Industry Canada. This device is compliant with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1992 and Canada RSS 102, and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C, and Canada RSS 102. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device operating conditions. Fujitsu 91 FCC and IC Regulatory Information Déclaration de la FCC/d’Industrie Canada sur l’exposition aux radiofréquences La norme régissant l’exposition des appareils sans fil aux radiofréquences emploie une unité de mesure dénommée Taux d’absorption spécifique, ou TAS. La FCC et Industrie Canada ont défini la même limite de TAS : 1,6 W/kg. Cet appareil est conforme au TAS pour les limites d’exposition générales de la population/non contrôlées définies par les règles C95.1-1992 de l’ANSI/IEEE et RSS 102 d’Industrie Canada ; il a été testé en conformité avec les méthodes et procédures de mesure spécifiées dans le supplément C du bulletin 65 de l’OET (Office d’ingénierie et de technologie) et la règle RSS 102 d’Industrie Canada. Cet appareil a été testé selon les directives de la FCC et d’IC concernant l’exposition aux radiofréquences et s’est révélé conforme à ces dernières lorsqu’il a été testé en contact direct avec le corps. Export restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license. This device complies with Part 15 of FCC Rules., as well as ICES 003 B / NMB 003 B. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modifications not expressly authorized by Fujitsu America, Inc. may invalidate the user’s right to operate this equipment. Restrictions concernant l’exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États-Unis sans un permis d’exportation du département du commerce des États-Unis. Ce matériel est conforme à la Partie 15 des règlements de la FCC, ainsi qu’à la norme ICES 003 B/NMB 003 B. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnement de l’appareil. Toute modification n’ayant pas été expressément approuvée par la société Fujitsu America Incorporated peut annuler le droit de l’utilisateur de se servir du matériel. Canadian Notice The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. In addition, users are cautioned to take note that high power radars are allocated as primary users (meaning they have priority) of 5250 - 5350 MHz and 5650 - 5850 MHz and these radars could cause interference and/or damage to LE-LAN devices. 92 Fujitsu FCC and IC Regulatory Information Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 - 5 250 MHz doit être utilisé uniquement à l’intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal. En outre, les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux (ce qui signifie qu’ils sont prioritaires) des bandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des interférences et/ou des dommages aux appareils de réseau exempts de licence. Fujitsu 93 Appendix Appendix Before Using the Optional Wireless LAN This manual describes the procedures required to properly set up and configure the optional integrated Wireless LAN Mini-PCI device (referred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference. Wireless LAN Devices Covered by this Document This document is applicable to systems containing the following device: • Intel® Dual Band Wireless-AC 8260 (Snowfield Peak) (11a/b/g/n/ac) with intgegrated Bluetooth 4.0 Characteristics of the WLAN Device • • • • • • The WLAN devices are PCI Express Mini cards attached to the main board of the mobile computer. The WLAN devices operate in license-free RF bands, eliminating the need to procure an FCC operating license. The WLAN operates in the 2.4GHz Industrial, Scientific, and Medical (ISM) RF band and the lower, middle, and upper bands of the 5GHz Unlicensed National Information Infrastructure (UNII) bands. The WLAN devices are capable of five operating modes, IEEE802.11a, IEEE802.11ac, IEEE802.11b, IEEE802.11g, and IEEE802.11n. The WLAN device is Wi-Fi certified and operates (as applicable) at a the maximum data rate of 450 Mbps in IEEE802.11n mode (300 Mbps in this configuration); 54 Mbps in IEEE802.11g mode; and 11 Mbps in IEEE802.11b mode. The WLAN devices support the following encryption methods - WEP, TKIP, CKIP, and AES encryption. The Wireless LAN devices are compliant with the following standards: WPA, WPA2, CCX1.0, CCX2.0, CCX3.0, and CCX4.0. Wireless LAN Modes Using this Device Ad Hoc Mode "Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are also known as peer-to-peer networks. Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers. Ad Hoc mode requires that the SSID, network authentication, and encryption key settings are identically configured on all computers in the Ad Hoc network. 94 Fujitsu Appendix Access Point (Infrastructure) Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point. In infrastructure mode, wireless devices can communicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases). Fujitsu 95 Appendix ** = An optional hub for a wired LAN may be required depending upon the type of access point used. ** = ADSL modem, cable modem, or similar How to Handle This Device The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-configured to support the WLAN device. • • • • 96 Integrated Intel Centrino wireless LAN devices support IEEE802.11a, IEEE802.11b, IEEE802.11ac, IEEE802.11g, and IEEE802.11n. The WLAN device operates in the 2.4 GHz ISM band and the 5 GHz lower, middle, and upper UNII bands. Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2.4 GHz frequency range as IEEE802.11b/g/n devices. Interference by microwaves does not occur with IEEE802.11a radio which operates in the 5 GHz RF band. Wireless devices that transmit in the 2.4 GHz range may interfere with operation of WLAN devices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput, intermittent disconnects, and many frame errors. It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device. Fujitsu Appendix Deactivating/Disconnecting the WLAN Device Disconnecting the WLAN device may be desired in certain circumstances (to extend battery life) or where certain environments require it (i.e. hospitals, clinics, airplanes, etc.). The WLAN device can be disconnected in Windows using the WLAN icon in the system tray (Note that disconnecting via the icon in the system tray does not turn off the radio; it continues to transmit and receive even though it’s not connected.) The radio components are switched on and off using the appropriate functions of the operating system. ► To switch radio components on and off individually, select Settings – Change PC settings – Wireless – Wireless devices – Off. Configuring the Wireless LAN The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows. Support for most industry standard security solutions is contained in this software. Pre-defined parameters will be required for this procedure. Please consult with your network administrator for these parameters: Connection to the network After you have configured your computer, you can connect to an active network by performing the following steps: 1. Click on the WLAN icon in the system tray. 2. Select Connect to a network. 3. Select a network from the list that appears, and click the Connect button. Troubleshooting the WLAN Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table. Fujitsu 97 Appendix Problem Possible Cause Possible Solution Unavailable network connection Incorrect network name (SSID) Ad hoc connection: verify that or network key the network names (SSID’s) and network keys (WEP) of all computers to be connected have been configured correctly. SSID’s and WEP key values must be identical on each machine. Access Point (Infrastructure) connection: set the network name (SSID) and network key to the same values as those of the access point. Weak received signal strength and/or link quality Set the Network Authentication value identically to that of the Access Point. Please consult your network administrator for this value, if necessary. Ad hoc connection: Retry connection after shortening the distance to the destination computer or removing any obstacles for better sight. Access Point (Infrastructure) connection: Retry connection after shortening the distance to the access point or removing any obstacles for better sight. 98 Fujitsu Appendix Problem Possible Cause Unavailable network connection The WLAN device was (continued) deactivated or is disabled Possible Solution Check if the wireless switch is turned On. Go to Start > Control Panel, and doubleclick on Windows Mobility Center. If the wireless network is off, click the Turn wireless on button. The computer to be connected Check if the computer to be is turned off connected is turned ON. Incorrectly configured network Recheck the configuration of settings your network settings. The use of identical or RF interference from Access overlapping RF channels can Points or other wireless cause interference with the networks operation of the WLAN device. Change the channel of your Access Point to a channel that does not overlap with the interfering device. Wireless network authentication Re-check your Network Authentication, Encryption, has failed and Security settings. Incorrectly configured security settings such as an incorrectly typed WEP key, a mis-configured LEAP username, or an incorrectly chosen authentication method will cause the LAN device to associate but not authenticate to the wireless network. This only applies to networks Incorrect IP address using static IP addresses. configuration Please contact your network administrator for the correct settings. Image Backup and Recovery Procedures Thank you for purchasing a Fujitsu computer. Fujitsu is committed to bringing you the best computing experience with your new system. It is very important that you create DVD copies of your Recovery Image and Bootable Disk before beginning to use your system. To do so, follow the instructions in the “Creating a Backup of Bootable Disk and Recovery Image” section of this document. It is also important that you create a copy of the software that is essential for your system to access the internet (hereafter called “essential access software”) to external writable media or an external drive. To do so, follow the instructions in the “Creating a Backup of the System-Specific Software Drivers”. Fujitsu 99 Appendix Creating a Backup of Bootable Disk and Recovery Image When you purchased your new system, a copy of the recovery image was loaded into a hidden partition on your hard disk drive. Having a copy of the recovery image available to you means that in the event of system failure, you will be able to restore it and re-install the essential access software using Fujitsu Software Auto Installer. To make a copy of the recovery image to DVD disks, you will need three or four blank disks to create the copy. After creating the copy, be sure to label the disks and keep them in a safe place to ensure they do not get damaged. Note: If your system does not have an internal writable DVD drive, connect your system to an external drive* before beginning the following steps. 1. Launch System Restore and Recovery from the desktop icon. It will allow you to create the Bootable Disk and the Recovery Image Disk Set. 2. On “Step 1: Select the Bootable Disk from the list”: a. Select a media type. b. Notice the number of disks that are needed for the set. c. Click Next to proceed. 3. On “Step 2: Confirm your Recovery Disk”, click Next. 4. On “Step 3:” follow the on-screen instructions to make the disk or disk set, then click Start. It takes approximately 20 minutes to make one disk. 5. On “Step 4”, when the disk creation is completed, a message appears. Click Finish to exit the program. 6. Repeat Step 1: Select Recovery Disk from the list and repeat the above steps 2(a), 2(b), 2(c), 3, 4 and 5. * DEPENDING UPON YOUR OPTICAL DRIVE AND MEDIA FORMAT USED, SOME MEDIA TYPES MAY BE INCOMPATIBLE FOR CREATING IMAGE BACKUPS. 100 Fujitsu Appendix Creating a Backup of Essential Access Software When you purchased your new system, a “Fujitsu Software Extractor” shortcut was loaded to “C:\Fujitsu\Drivers\AutoInstaller\”. This shortcut allows you to save the software driver packages along with the extracted Auto Installer software package to a selected location. It is recommended that you save these packages to writable media or an external drive. This ensures that in the event of system failure you will be able to re-install the essential access software. 1. Open the C:\Fujitsu\Drivers\AutoInstaller\ folder 2. Run “Fujitsu Software Extractor” as an Administrator a. Right-click on Fujitsu Software Extractor. b. Select the “Run as Administrator” option from the menu that is displayed. 3. The default save location is C:\Fujitsu\ AutoInstaller\ Drivers\. You can change the location by clicking on the Browse button and selecting your preferred location. Note: It is recommended that you change the default location and save the software packages to the external writable media or drive. 4. Click on the Save Packages button. 5. Fujitsu Software Extractor copies the zipped software packages and Readme files, and extracts the Auto Installer folder to the selected location. Note: The extracted Auto Installer will later be used to install the software automatically on the system in the event of generic image restoration when the software is not pre-installed in the image. RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE Using the Recovery and Utility Tools The Recovery and Utility tools consist of a variety of tools that will help you recover your recovery image and system images, and delete the data from your hard disk. Methods for accessing the utilities Recovery and Utility Tools are preinstalled in a hidden partition by the factory, or they can be accessed by using the bootable disk. Note: The Recovery and Utility tools may be deleted from your hard disk drive if you modify the partitions. If that occurs, you will not be able to use the hidden partition for booting to Recovery and Utility Tools, but you will still be able to boot from the Bootable Disk. Fujitsu 101 Appendix Determining whether Recovery and Utility is pre-loaded 1. Turn on or reboot your system. When the Fujitsu logo appears, press the F12 key. 2. Use the Tab key to get to the Application Menu. 3. Check whether the Recovery and Utility option is present. If it is not present, it means that the utility must be used from the Bootable Disk. Proceed to “Running Recovery and Utility from the Bootable Disk” if Recovery and Utility is unavailable. Running Recovery and Utility from hard disk Turn on or reboot your system. When the Fujitsu logo appears, press the F12 key. Use the Tab key to get to the Application Menu. Cursor down to Recovery and Utility and press the Enter key. Choose your language, if necessary. Select Recovery and Utility to proceed. Three tool options appear: Diagnostics, Recovery, and Utility (refer to the Recovery and Utility tools section below for instructions on how to use these tools). 6. If this was successful please skip the next step and go to “Recovery and Utility tools.” 7. If this was NOT successful, please go to the next step. 1. 2. 3. 4. 5. Running Recovery and Utility from the Bootable disk To verify/change the boot-up priority (rather than booting-up from the hard drive or an external media drive), perform the following steps: 1. 2. 3. 4. 5. 102 Power on your system. When the Fujitsu logo appears on the screen, press the F12 key. Insert the bootable disk into the drive tray. Highlight the CD/DVD option from the Boot menu, then press Enter . Click OK. Select CD/DVD boot mode: UEFI Mode, if applicable, and then press Enter . While the files are being loaded from the disk, the Fujitsu logo screen will appear followed by a progress bar at the bottom of the screen. Fujitsu Appendix Recovery and Utility tools Note: Recovery and Utility tools may not be available on your system depending on the region from which the system was shipped. Diagnostics tool: The Diagnostics tool is designed for use by IT professionals. It is not likely you will need to use this tool. If you should need to use this tool, perform the following steps: 1. Press the Diagnostics Tool button to start the Diagnostics tool. 2. Read the note, and then click OK. 3. Choose one or more of the following options for diagnostics on the Fujitsu Hardware Diagnostics Tool window: CPU, Memory, Display, Hard Disk, CD/DVD/BD, Floppy Disk, Keyboard, and Mouse. 4. Click the Option button in the Tool menu to specify how many times the tool should run diagnostics on each selected component. 5. Press Execute to start the Diagnostics tool. 6. After the execution is completed, the selected components are circled in red to indicate that they have been diagnosed and the result dialog window opens. Click Close to close the window. 7. Click End to close the Diagnostics tool, and then click Yes to confirm the end of diagnostics session. Recovery tool: The Recovery tool contains two options: • Restore C Drive: Restore recovery image (only C: drive) • Restore Full Hard Drive: Restore recovery image (full hard drive). You can use these tools to restore the Recovery Image from the hidden partition, and perform a full hard drive recovery. Please refer to instructions above for details on how to create a Recovery Image. Restore the Recovery Image from Hidden Partition 1. Click [Restore C: drive] from Recovery and Utility tools 2. The progress bar is followed by “Restore Recovery image (only C: drive)” screen confirming that the Image will be restored to the C: drive. Click Next. 3. Read the instruction screen and select Agree, then click Next. 4. Click OK to acknowledge the warning message to restore recovery image to the C: drive. 5. When the progress bar appears, wait for the process to complete. 6. Click Finish when the process completes; the computer will restart to Windows. 7. Follow the steps listed in the “Auto Installation support for software packages from hidden partition” section. 8. Download FSDM (Fujitsu Software Download Manager) from the support site and download all the software applicable to the model and OS using FSDM. 9. Follow the steps listed in “Auto Installation support for software packages downloaded from support website” section. Fujitsu 103 Appendix RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE Restore the Recovery Image for Full Hard Drive Follow the steps in the “Recovering your Recovery Image using Recovery and Utility (for new hard drive or non-bootable hard drive)” section. You will need the Bootable Disk and the Recovery Disk Set for this task. Utility tool: If applicable for your region, the Utility tool contains two options: Hard Disk Data Delete and Partition Creation. The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being reused. NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions. To delete hard disk data: 1. Click the Hard Disk Data Delete button. The progress bar appears, followed by the EULA screen. 2. Agree to the EULA and click Next. 3. Choose the hard disk from which the data should be deleted in the list of hard disks and click Next. The Partition Creation utility is used to change the C: and D: drive partition sizes. To run this utility: (This is not an option when using Windows 7.) 1. 2. 3. 4. Click the Partition Creation button. A progress bar appears, followed by the EULA screen. Agree to the EULA. On the Recovery Tool - Partition Creation screen, move the slider to set disk size, and then click OK. Click Yes in the Partition Creation confirmation dialog. WARNING: It is highly recommended that you send your product to Fujitsu Service to replace a hard drive. A mistake could possibly destroy your computer, your new hard drive or both. 104 Fujitsu Appendix Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or non-bootable hard drive) If you have installed a new hard drive or your hard drive is not bootable, perform the following steps. Note: You will need the Bootable disk and Recovery Image disk set for this recovery. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. Power on your system. When the Fujitsu logo appears on the screen, press the Enter key. Insert the bootable disk in your DVD drive, then click OK. Highlight the CD/DVD option from the Boot Menu and press Enter . Select CD/DVD boot mode: Select UEFI Mode, if applicable and press Enter . While the files are being loaded from the disk, the Fujitsu logo screen appears followed by a progress bar at the bottom of the screen. Choose your language, if necessary. Three tool options appear: Diagnostics, Recovery and Utility. Select Recovery. • For Windows 8.1: Select Restore full hard drive • For Windows 7: Select Restoring the Factory Image (full hard drive recovery) Click Next to confirm full hard drive restoration. All data on HDD will be deleted. Agree to EULA by selecting Agree option and clicking Next. Click Next on the Recovery Disk Check screen to verify that the bootable disk has been inserted into the optical drive. The Checking for Recovery Disk screen appears followed by the prompt to insert the first disk. Click OK to continue. Repeat this step for all disks. After all recovery disks have been checked and the check has been completed, click Next. Follow the prompt to reinsert the first recovery disk and click Next. Click OK when you receive the final warning informing you that all data on drive C will be lost. This starts the recovery process. Follow the prompts to insert the next recovery disks and click OK. After the copying of the image to the HDD completes the restore process is complete, click Finish to restart the system. The computer will restart automatically and then go through the first boot process. Follow the steps listed in “Auto Installation support for essential access software from backup location” section. Download FSDM (Fujitsu Software Download Manager) from support site and download all the software applicable to the model and OS using FSDM. Follow the steps listed in “Auto Installation support for essential access software downloaded from support website. Fujitsu 105 Appendix Installing the Software after the Recovery Image is Restored Auto-installation support for essential access software from hidden partition The below listed steps are applicable only in cases in which the recovery image restore and hidden partition contents have not been wiped out. 1. After the recovery image is restored, launch the desktop icon “Fujitsu Software Auto Installer”. 2. Double-click on “Fujitsu Software Auto Installer” desktop icon. 3. Click Yes on User Account Control Dialog box. This will take some time to process the software packages. A message will be displayed during this time, “Please wait while the content is being processed”. 4. If EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue. 5. Then Fujitsu Software Auto Installer user interface will be launched providing ability to auto-install the essential access software on the system. 6. It is recommended that you install all the software in the listed order. You can Select All, to install the software in the order listed. 7. Click Install to start the installation. 8. After installing all the selected drivers, Installation Results window will be displayed. Click OK. 9. “You must restart the system for the settings to take effect. Do you wish to reboot now?” message appears. Select Yes. 10. The system will now reboot. 11. You can now connect to the internet and download FSDM (Fujitsu Software Download Manager) from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet. 106 Fujitsu Appendix Auto-installation support for essential access software from backup location The below listed steps are applicable in cases in which a backup copy was created as mentioned in the section “Creating a Backup of essential access software”. 1. It is important to have the extracted Auto installer software package folder and Readme file in the same location as other software folders. Otherwise auto-installation of the software will not be supported. 2. Inside the Auto Installer software package, launch FjAutoinstall.exe as an Administrator. 3. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating, “Please wait while the content is being processed”. 4. If EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue. 5. The Fujitsu Software Auto Installer user interface will be launched providing ability to auto install the essential access software on the system. 6. It is recommended that you install all the software in the listed order. You can “Select All”, to install the software in the order listed. 7. Click the Install button to start the installation. 8. After installing all the selected drivers, Installation Results window is be displayed. Click OK. 9. “You must restart the system for the settings to take effect. Do you wish to reboot now?” message appears. Select Yes. 10. The system will now reboot. Auto Installation support for the software downloaded from support website 1. Download FSDM (Fujitsu Software Download Manager) from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet. 2. When the software packages are downloaded from web, it is important to download the Auto Installer Software package and the model/language- specific Readme file if you prefer to auto install the software. 3. It is important to have the extracted Auto Installer software package folder and Readme file in the same location as other software folders. Otherwise auto-installation of the software will not be supported. 4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator. 5. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating “Please wait while the content is being processed”. 6. If EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue. 7. The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from support site. 8. It is recommended that you install all the software in the listed order. You can Select All, to install the software in the order listed. 9. Click the Install button to start the installation. 10. After installing all the selected drivers, the Installation Results window is displayed. Click OK. 11. “You must restart the system for the settings to take effect. Do you wish to reboot now?” message appears. Select Yes. 12. The system will now reboot. Fujitsu 107 Appendix Downloading Driver Updates To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download a list of the most current drivers, utilities, and applications to determine whether you have the latest versions. To download the FSDM Utility, go to the Support Site: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS". If you are planning on downgrading, upgrading or changing versions of your operating system during this process please see the User’s Guide for more information at "http://solutions.us.fujitsu.com". 108 Fujitsu Index Index AC adapter connecting 19 Set up 19 Acoustic warnings 78 Anti-theft protection 58 Audio connections 67 Ending energy saving mode 75 Energy Energy consumption 38 Energy saving 14 Energy saving functions 38 Error messages on the screen 79 Errors Acoustic warnings 78 Screen messages 79 Ethernet LAN 44 Battery 37 battery charge 38 Caring for and maintaining 37 charge level 37 Charging 37 Discharges too quickly 76 see Rechargeable battery 37 Service life 37 battery charge meter 37 before you travel 15 BIOS Setup Utility , protecting with password 59 calling 68 exiting 70 operation 69 Settings 68 Bluetooth, Safety notes 14 Bonus Apps 21 Charging back-up battery 72 Choose a location 19 Configuration, BIOS Setup Utility Configuring hardware 68 Configuring system 68 Connecting audio devices 67 Connecting headphones 67 Connecting microphone 67 Cradle 46 Connecting a Tablet PC 47 Getting started GPS 44 HDMI port 18 64–65 Important notes 13 Incorrect time 72 Information, safety 13 68 dark touchscreen 73 Date not correct 72 Declarations of conformity 89 Display orientation select 27 DOC (INDUSTRY CANADA) NOTICES Fujitsu Fault Elimination 71 Fingerprint sensor 57 configuring 57 First-time setup 18 Keyboard cover Connecting a Tablet PC Ports 49 50 Landscape format display 27 Making ready to use 19 86 109 Index Memory card handling 39 inserting 39 removing 40 Mobile operation 15 Monitor connection 65 no image 74 remains blank 74 unstable image 74 Monitor connection see VGA port 65 Notes 13 disposal / recycling Energy saving 14 touchscreen 26 Transport 15 86 Operating system activating system protection 60 cancel system protection 60 Protecting with password 60 Packaging 18 Password changing 59 entering 59 removing 60 Password protection 58 hard disk 60 Pen 33 Portrait format display 27 Ports 46 Keyboard cover 49 Power saving 14 Power-on Power-on indicator Printer does not print 76 Problem solving 71 Rechargeable battery see battery 37 Safety information 13 Screen connection 110 24 see VGA port 65 Security functions 57 SmartCard 62 SystemLock 62 Security Lock Anti-theft protection 58 using 58 Service life, battery 37 Set up Device 19 Setup see BIOS Setup Utility 68 Slot Memory cards 39 Status indicators 22 Summer time 72 Supervisor password change 59 entering 59 removing 60 Suspend/Resume button 24 Switching off the Tablet PC 25 Switching on for the first time 20 Symbols Indicators 22 System settings, BIOS Setup Utility 68 Tablet operating 22 Tablet PC cannot be started 75 doesn’t work 75 transporting 15 Tablet, operation 22 Tablet: Switching on 24 Technical data AC adapter 84 The wireless connection to a network does not work 76 Time not correct 72 Tips 71 Touchscreen difficult to read 73 notes 26 reflected glare 73 remains dark 73 TPM 63 Transport Damage during transportation 18 Transportation 15 Travel 15 Fujitsu Index Troubleshooting 71 Trusted Platform Module USB ports 66 User password change 59 entering 59 removing 60 VGA port Fujitsu 63 Webcam 37 Wireless components Safety notes 14 Wireless LAN Safety notes 14 Wrong date/time 72 65 111
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