Fujitsu Client Computing WB0100 Fujitsu LIFEBOOK P727 User Manual
Fujitsu Limited Fujitsu LIFEBOOK P727
User Manual
Operating Manual FUJITSU LIFEBOOK P727 System Contact address in North America FUJITSU AMERICA INC. 1250 East Arques Avenue, Sunnyvale, CA 94085-3470, U.S.A. Telephone: 800 831 3183 or 408 746 6000 "http://solutions.us.fujitsu.com" "http://solutions.us.fujitsu.com/contact" Have a question? Email us at: "AskFujitsu@us.fujitsu.com" Copyright © 2017 Fujitsu America, Inc. All rights reserved B5FK-6481-01ENZ0-01 FUJITSU LIFEBOOK P727 Operating Manual Declarations of conformity Fujitsu Contact Information 10 Ports and controls 12 Important notes 15 First-time setup of your device 20 Working with the notebook 23 Security functions 67 Connecting external devices 75 Removing and installing components during servicing 81 Settings in BIOS Setup Utility 89 Troubleshooting and tips 92 Technical data 101 Manufacturer’s notes 106 Declarations of conformity 109 FCC Regulatory Information 110 Canada, Industry Canada (IC) 113 Appendix 115 Index 133 Copyright and Trademark Information Fujitsu America, Incorporated has made every effort to ensure the accuracy and completeness of this document; however, as ongoing development efforts are continually improving the capabilities of our products, we cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes. Fujitsu, the Fujitsu logo and LIFEBOOK are registered trademarks of Fujitsu Limited or its subsidiaries in the United States and other countries. Intel and Intel Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Bluetooth is a trademark of Bluetooth SIG, Inc., USA. OmniPass is a trademark of Softex, Inc. Roxio is a trademark of Roxio, a division of Sonic Solutions. YouCam is a trademark of CyberLink Corp. Adobe, Acrobat, and Adobe Reader are either a registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. The DVD player found in some models of the LIFEBOOK notebook incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights users. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited. All other trademarks specified here are the property of their respective owners. Contents Contents Declarations of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Fujitsu Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notational conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 11 Ports and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Important notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Safety instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional safety notes for devices with radio components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Energy saving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Energy saving under Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Traveling with your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before you travel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transporting the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Storing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cleaning the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Further information on cleaning the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 15 16 16 16 17 17 18 18 19 19 First-time setup of your device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Unpacking and checking the device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Choose a location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching on the device for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Bonus Apps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 20 21 21 22 22 Working with the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Opening the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching the notebook on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Programming the ON/OFF button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Different ways to use your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . From notebook to Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Select display orientation (portrait or landscape format) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . From Tablet PC to notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Switching off the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Closing the notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handwriting recognition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ambient light sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the device as a Tablet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using fingers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the stylus (only devices with Dual Digitizer) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the device as a notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Touchpad and touchpad buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Virtual number keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Country and keyboard settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tablet buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Webcam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 23 25 26 26 27 27 29 30 31 32 32 33 33 33 33 34 38 38 39 42 42 43 45 46 47 Fujitsu Contents Charging, caring for and maintaining the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing and installing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery charging status indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a modular bay device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a modular bay device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Handling optical disks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CD/DVD indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting or removing an optical disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Manual removal (emergency removal) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the energy saving functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Memory cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Supported format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Speaker and microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Optional wireless LAN/Bluetooth components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 47 47 50 51 51 52 52 52 53 53 54 55 56 56 56 56 57 58 58 59 Switching the wireless components on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Configuring WLAN access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Further information on WLAN and Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Ethernet and LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 63 Connecting the AC adapter to the port replicator ...................................... 65 Switching on the notebook via the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 Disconnecting the notebook from the port replicator ................................... 66 Security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Brief overview of the security functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the fingerprint sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Security Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring password protection in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Protecting BIOS Setup Utility (supervisor password and user password) . . . . . . . . . . . . . . . . . Password protection for booting the operating system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Password protection for the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Inserting the Smart Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Trusted Platform Module - TPM (device dependent) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Enabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disabling TPM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 68 69 70 70 71 72 72 73 73 74 74 74 Connecting external devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting an external monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . HDMI port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB port with charging function (Anytime USB charge) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 76 77 77 78 Fujitsu Contents Connecting an external SATA hard drive (eSATA) (port replicator only) . . . . . . . . . . . . . . . . . . . Safe removal of eSATA and USB devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connecting external audio devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Microphone port/Line In . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Headphones port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 79 80 80 80 Removing and installing components during servicing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notes on installing and removing boards and components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing to remove components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing and installing memory expansion . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing and installing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Remove the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Removing the hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing a hard disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Attaching the cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Finishing component removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 81 82 82 83 83 84 84 85 85 86 87 88 88 Settings in BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Starting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . BIOS Setup Utility operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Exit Saving Changes - save changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . Exit Discarding Changes - Reject changes and exit BIOS Setup Utility . . . . . . . . . . . . . . . . . . . Load Setup Defaults – load default values . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Discard Changes - Discard Changes without exiting BIOS Setup Utility . . . . . . . . . . . . . . . . . . Save Changes - save changes without exiting the BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . Save changes and power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 89 90 91 91 91 91 91 91 91 Troubleshooting and tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Help if problems occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recovering your Factory Image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The notebook’s date or time is incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Battery indicator does not illuminate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . When certain characters are entered on the keyboard, only numerals are written . . . . . . . . . . . . . The notebook’s LCD screen remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The LCD screen of the notebook is difficult to read . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The external monitor remains blank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The external monitor is blank or the image is unstable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The cursor does not correctly follow the stylus movements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stylus input not working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The notebook does not start after switching it on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The notebook stops working . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The printer does not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The wireless connection to a network does not work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . The battery discharges too quickly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Card reader is not recognized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Card PIN forgotten . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Smart Card lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . User and/or supervisor Smart Card lost . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acoustic warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 92 92 93 93 93 93 93 94 94 95 95 95 96 96 96 97 97 97 97 98 98 Fujitsu Contents Error messages on the screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WLAN specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Port replicator (optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Rechargeable battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . AC adapter for use with notebook and port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 101 102 104 104 105 Manufacturer’s notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Disposal and recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recycling your battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . DOC (Industry CANADA) Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UL Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ENERGY STAR Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106 106 106 106 107 108 Declarations of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 FCC Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Notes and Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN, Health and Authorization for use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Regulatory Information/Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Federal Communications Commission and Industry Canada statement: . . . . . . . . . . . . . . . . . . FCC Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FCC Radio Frequency Exposure statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Export restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Restrictions concernant l’exportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 110 110 111 111 111 112 112 112 Canada, Industry Canada (IC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Avis pour le Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Before Using the Optional Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN Devices Covered by this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Characteristics of the WLAN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN Modes Using this Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Deactivating/Disconnecting the WLAN Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Configuring the WLAN Using Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Connection to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Troubleshooting the WLAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Using the Bluetooth Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image Backup and Recovery Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows® 7 Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Creating a Backup of Bootable Disc and Recovery Image for Windows 7 . . . . . . . . . . . . . . . . Creating a backup of the System-Specific Software Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . WINDOWS 7 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE FOR WINDOWS 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or non-bootable hard drive) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Software after the Recovery Image is Restored . . . . . . . . . . . . . . . . . . . . . . . . . . . . Windows® 10 Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115 115 115 115 116 118 119 119 119 120 122 123 123 123 124 124 126 127 128 129 Fujitsu Contents Creating a recovery drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Recovery options in Windows 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Downloading driver updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Fujitsu Contents Fujitsu Declarations of conformity Declarations of conformity DECLARATION OF CONFORMITY according to FCC Part 15 Responsible Party Name: Address: Telephone: Declares that product: Fujitsu America, Inc. 1250 E. Arques Avenue Sunnyvale, CA 94085 (408) 746-600 Base Model Configuration: LIFEBOOK P727 Notebook Complies with Part 15 of the FCC Rules. This device complies with Part 15 of the FCC rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference. (2) This device must accept any interference received, including interference that may cause undesired operation. Fujitsu Fujitsu Contact Information Fujitsu Contact Information Service and Support You can contact Fujitsu Service and Support in the following ways: • • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php" Before you place the call, have the following information ready so that the customer support representative can provide you with the fastest possible solution: • • • • • • • Product name Product configuration number Product serial number Purchase date Conditions under which the problem occurred Any error messages that have occurred Type of device connected, if any Fujitsu Shopping Online Please go to "http://www.shopfujitsu.com/store/ ". Maintaining Latest Conf guration To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view a list of the most current drivers, utilities and applications to determine whether you have the latest versions. If you have a Windows 7 or Windows 10 operating system, you will need to go to the Support Site to download the FSDM Utility: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS". Limited Warranty Your LIFEBOOK notebook is backed by a Fujitsu International Limited Warranty. Check the service kit that came with your notebook for the Limited Warranty period and terms and conditions. 10 Fujitsu Fujitsu Contact Information Notational conventions Pay particular attention to text marked with this symbol. Failure to observe this warning will endanger your life, will damage the device or lead to loss of data. The warranty will be invalidated if the device becomes defective through failure to observe these warnings. Indicates important information which is required to use the device properly. ► indicates an activity that must be performed indicates a result This style indicates data entered using the keyboard in a program dialogue or at the command line, e.g. your password (Name123) or a command used to start a program (start.exe) indicates information that is displayed on the screen by a program, e.g.: Installation is complete. indicates "This style" • terms and texts used in a software interface, e.g.: Click on Save. • names of programs or files, e.g. Windows or setup.exe. indicates This style This style • • Key This style Fujitsu Cross-references to another section, e.g. "Safety information" cross-references to an external source, e.g. a web address: For more information, go to "http://solutions.us.fujitsu.com/" • names of CDs, DVDs and titles or designations of other materials, e.g.: "CD/DVD Drivers & Utilities" or "Safety/Regulations" manual indicates a key on the keyboard, e.g: F10 indicates terms and text that are emphasized or highlighted, e.g.: Do not switch off the device 11 Ports and controls Ports and controls This chapter presents the individual hardware components of your device. It gives an overview of the indicators and connections of the device. Please familiarize yourself with these items before you start to work with the device. Notebook open 1 2 3 1 6 7 14 15 10 16 12 13 12 Microphone Webcam Webcam LED UMTS/LTE antenna Fingerprint sensor (device-dependent) Ambient light sensor Speaker Windows button 10 11 12 13 14 15 16 ON/OFF switch Status indicators Keyboard Touchpad Touchpad buttons Pen slot Lock slot Memory card slot Fujitsu Ports and controls Left-hand side Pen slot LAN USB-C USB 3.0 5 = Smart Card slot Rear 1 = Vent Fujitsu 13 Ports and controls Right-hand side 1 = Power switch 2 = Power port 3 = SD card slot Bottom USB port 3.0 DP VGA Lock slot 1,2 1 = Hard disk service compartment 2 = Memory upgrade compartment 3 = Battery access door latch 14 4 = Battery lock slider 5 = Battery with SIM card slot under the battery 6 = Batter and SIM card access door Fujitsu Important notes Important notes Notes Importantnotes This chapter contains essential safety information which must be followed when working with your notebook. Other notes also provide useful information which will help you with your notebook. Safety instructions Information, Safetyinformation Please observe the following safety information. Please pay special attention to the sections in the manual marked with the symbol on the left. When connecting and disconnecting cables, observe the relevant notes in this operating manual. Read the information on the ambient conditions in the "Technical data", Page 101 chapter and the "First-time setup of your device", Page 20 chapter before preparing your notebook for use and switching it on for the first time. When cleaning the device, please observe the relevant notes in the section "Cleaning the notebook", Page 19. Pay attention to the additional safety notes for devices with radio components provided in the "Safety/Regulations" manual. Please refer to the notes in the chapter "Removing and installing components during servicing", Page 81. When handling this device, you will come into contact with lead, a chemical which in California is held to be a possible cause of birth defects and other damage to fertility. Wash your hands after using the device. This notebook complies with the relevant safety regulations for data processing equipment. If you have any questions about setting up your notebook in the intended environment, please contact your sales outlet or our Hotline/Service Desk. Fujitsu 15 Important notes Additional safety notes for devices with radio components BR Wliur adieelotoecossth omL,ASpon Nafeent tynsotes If a radio component (Wireless LAN, Bluetooth, UMTS) is incorporated in your notebook, you must be sure to observe the following safety notes when using your notebook: • • • Switch off the radio components when you are in an aircraft or driving in a car. Switch off the radio components when you are in a hospital, an operating room or near a medical electronics system. The transmitted radio waves can impair the operation of medical devices. Switch off the radio components, when you let the device get near flammable gases or into hazardous environments (e.g. gas station, paintshops), as the transmitted radio waves can cause an explosion or a fire. For further information on how to switch the radio components on and off, refer to chapter "Switching the wireless components on and off", Page 59. Energy saving Power saving Energy Notes Switch the notebook off when it is not in use. Switch off any connected external devices when they are not in use. If you use the energy saving functions, the notebook uses less power. You will then be able to work for longer before having to recharge the battery. The energy efficiency is increased and environmental pollution is reduced. You save money and help protect the environment. Energy saving under Windows ► Make use of the available energy saving functions as described in chapter "Using the energy saving functions", Page 55. Protecting the display screen Depending on your device configuration, where applicable, your device is not waterproof. In this event, do not pour liquids into the device and do not wash it with a wet cloth. Do not place items item on the top if the display or damage may occur. The warranty does not cover a scratched screen. 16 Fujitsu Important notes Traveling with your notebook Mobile operation Notebook Transport Notes Please observe the points listed below when traveling with your notebook. Before you travel ► Back up important data stored on your hard disk. ► Switch off the radio component for data security reasons. With data traffic via a wireless connection, it is also possible for unauthorized third parties to receive data. Notebook Traveling,notebook Information on activating data encryption is provided in the documentation for your radio component. ► If you wish to use your notebook during a flight, check with the flight attendants if its use is safe. When traveling in other countries ► If you are traveling abroad, check that the AC adapter can be operated with the local AC voltage. If this is not the case, obtain the appropriate AC adapter for your notebook. Do not use any other converter! ► Check whether the local AC voltage and the AC cable are compatible. If this is not the case, buy an AC cable that suits the local conditions. ► Enquire with the corresponding government office of the country you will be traveling to, whether you may use your notebook with its integrated radio component there. ► Take the necessary travel adapters with you when traveling abroad. Check the following table to see which travel adapters you will need, or ask your travel organizer. Power connection Travel destination United States, Canada, Mexico, parts of Latin America, Japan, Korea, Philippines, Taiwan Russia and the Commonwealth of Independent States (CIS), much of Europe, parts of Latin America, the Middle East, parts of Africa, Hong Kong, India, much of south-east Asia United Kingdom, Ireland, Malaya, Singapore, parts of Africa China, Australia, New Zealand Fujitsu 17 Important notes Transporting the notebook Protect the notebook from severe shocks and extreme temperatures (e.g. direct sunlight in a car). ► ► ► ► ► ► If your device has an optical drive, remove all optical disks from the drives (e.g. CD, DVD). Switch the notebook off. Unplug the AC plug of the AC adapter and all external devices from the power outlets. Disconnect the AC adapter cable and the data cables for all external devices. Close the LCD screen. To protect against damaging jolts and bumps, use a notebook carrying case to transport your notebook. Notebook Transport Storing the notebook • • • If storing your notebook for a month or longer, turn it off, fully charge the battery, then remove and store all the Lithium Polymer batteries in a suitable location. Store your notebook in a cool dry location. Temperatures should remain between 13 ºF / -25 ºC and 140 ºF / 60 ºC. Store your notebook and batteries separately. If you store your notebook with a battery installed, the battery will discharge, and battery life will be reduced. In addition, a faulty battery might damage your notebook. • • • 18 Always power off the notebook before transporting and/or packaging it. After shutting down the notebook, wait until the status LED panel indicates the power-off condition (i.e., no lights are illuminated). It is possible that the notebook may not automatically go to power-off or sleep mode when you close the lid. This situation may occur due to pre-operating system boot password security settings or some other application running on the notebook. Attempting to transport the notebook while power is on may damage the notebook due to shock or overheating. Fujitsu Important notes Cleaning the notebook • • • • Use of incorrect cleaners can result in optical impairment of the LCD and / or damage to the notebook. Always refer to the cleaner manufacturer’s guidelines and material safety data sheets for proper handling and use of the products. Never use ammonia, acidic, or alkaline cleaners or organic chemicals such as paint thinner, acetone or kerosene. It may damage surface finishes and the coating of the LCD screen. Never use compressed air for cleaning the notebook. If your notebook has a Smart Card slot, be very careful to avoid any liquid entering the slot as this can damage the notebook. Further information on cleaning the notebook The notebook does not float. If the notebook is exposed to water or other liquids with its connections open, liquid can penetrate the notebook and cause a malfunction. Do not continue to use the notebook. Switch it off and contact our hotline / our service desk (see enclosed list of service desks or visit our website at: "http://www.fujitsu.com/us/support/"). Fujitsu 19 First-time setup of your device First-time setup of your device Gettingstarted First-timesetup Please read the chapter "Important notes", Page 15. If your device is equipped with a Windows operating system, the necessary hardware drivers and supplied software are already pre-installed. Before switching it on for the first time, connect the device to the AC voltage using the AC adapter, see "Connecting the AC adapter", Page 21. The AC adapter must remain connected during the whole of the installation process. A system test is performed when your device is first switched on. Various messages can appear. The display may remain dark for a short time or may flicker. Please follow the instructions on the screen. NEVER switch off your device during the first-time setup process. When the device is delivered, the battery is located in the battery compartment. The battery must be charged if you want to operate your device using the battery. When used on the move, the built-in battery provides the device with the necessary power. You can increase the operating time by using the available energy saving functions. For instructions on how to connect external devices (e.g. mouse, printer) to your device, please refer to the operating manual for your device. Unpacking and checking the device If you find that damage has occurred during transport, please notify your local sales outlet immediately! ► Unpack all the individual parts. ► Check your device for any visible damage which may have occurred during transportation. Transport Packaging You may need to reuse the packaging in the future, for example if you need to ship your device. 20 Fujitsu First-time setup of your device Choose a location Setup Choosealocation ACadapter Choose a suitable location for the device before setting it up. In doing so, please follow these instructions: • Never place the device or the AC adapter on a heat-sensitive surface. The surface could be damaged as a result. Never place the device on a soft surface (e.g. carpeting, upholstered furniture, bed). This can block the air vents and cause overheating and damage. The underside of the device heats up during normal operation. Prolonged contact with the skin can become unpleasant or even result in burns. Place the device on a stable, flat, non-slippery surface. Please note that the rubber feet of the device may mark certain types of delicate surfaces. Keep other objects at least 100 mm / 3.97 inches away from the device and its AC adapter to ensure adequate ventilation. Never cover the ventilation openings of the device. Do not expose the device to extreme environmental conditions. Protect the device against dust, humidity and heat. • • • • • • Connecting the AC adapter ACadapter Makingreadytouse Observe the safety notes in the enclosed "Safety/Regulations" manual. The supplied AC cable conforms to the requirements of the country in which you purchased your device. Make sure that the AC cable is approved for use in the country in which you intend to use it. ► Connect the AC cable (1) to the AC adapter. ► Plug the AC cable (2) into a power outlet. ► Connect the AC adapter cable (3) to the DC jack (DC IN) of the device. Fujitsu 21 First-time setup of your device Switching on the device for the f rst time Switchingon for thefirsttime To make it easier to use your device for the first time, the operating system is pre-installed on the hard disk. ► During the installation process, follow the on-screen instructions. You can find information and help on the Windows operating system functions on the Internet at "http://windows.microsoft.com". Installing Bonus Apps BonusApps After you have started your system the first time, you will see a Bonus Apps icon on your desktop. ► Click on the icon to see which additional applications are available for you to install. Applications that are already installed appear in grey, those that are available for installation appear in blue. ► Select the applications you wish to install by selecting the checkbox adjacent to your selection. or ► Click Select All if you would like to install all available applications. ► To confirm your selection, click Install. Note that in some cases (depending upon which application was selected for installation) after installation completes, the system will prompt you to reboot. There are also cases in which if multiple applications are selected to install but one of them needs a reboot, the system will reboot and continue installing the rest of the selected applications. 22 Fujitsu Working with the notebook Working with the notebook Notebook Operation,notebook This chapter describes the basics for operating your notebook. Please refer to "Connecting external devices", Page 75 for instructions on how to connect external devices such as a mouse and a printer to the notebook. Please refer to the notes in the chapter "Important notes", Page 15. Status indicators Symbols Statusindicators The status indicators provide information about the status of the power supply, the drives and the keyboard functions, etc. Fujitsu 23 Working with the notebook Status indicator Description Power-on indicator • The indicator is illuminated: The notebook is switched on. • The indicator flashes: The notebook is in sleep mode (Save-to-RAM). • The indicator is not lit up: The notebook is switched off or the notebook is in Save-to-Disk mode. Battery charging indicator The battery charging indicator shows whether a battery is installed and being charged. Note: Battery charging will not start if the battery is already more than 90% charged. Battery indicator This description applies for both batteries. The battery indicator shows the battery charging level of the two installed batteries. • The indicator light is green: The battery is between 51 % and 100 % charged. • The indicator light is orange: The battery is between 13% and 50% charged. • The indicator lights up red: The battery is between 0 % and 12 % charged. • The indicator is flashing orange: The battery charging level is being checked (for four seconds after battery installation). • The indicator is flashing red: The battery is faulty. • The indicator is not lit up: There is no battery installed. Note: You can also check the battery charging level directly on the main battery. Drive indicator The indicator is illuminated: The hard disk drive or the CD/DVD in the optical drive of the notebook is being accessed. Wireless indicator • The indicator is illuminated: The wireless components are switched on. • Indicator is off: The wireless components are switched off. Num Lock indicator The indicator is illuminated: The Num Lock key has been pressed. The virtual numeric keypad has been activated. You can output the characters indicated on the upper right of the keys. Caps Lock indicator The indicator is illuminated: The Caps Lock key has been pressed. All characters are displayed in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. Scroll Lock indicator The indicator is illuminated: The key combination FN + Scroll Lock has been pressed. The effect that this key has varies between applications. 24 Fujitsu Working with the notebook Opening the notebook ► Fold the LCD screen upwards. Fujitsu 25 Working with the notebook Switching the notebook on Notebook:switching on Power-onindicator ► Slide the ON/OFF switch (1) to the right to switch on the notebook. The ON/OFF switch returns automatically to its original position. The power-on indicator lights up. Programming the ON/OFF button You can program the ON/OFF button: Operating system Windows 10 Menu Windows 10 Start - Control Panel - (Search Control Panel -) Power Options -Change what the power buttons do If you have assigned a password, you must enter this when requested to do so, in order to start the operating system. Detailed information can be found in the chapter "Security functions", Page 67. 26 Fujitsu Working with the notebook Different ways to use your notebook During your daily work, you can use your notebook as a Tablet PC or as a notebook, just as you wish. Note the direction of rotation in the following description! No guarantee claims can be met for damage caused by turning in the wrong direction. You must note that the screen cannot be turned completely on its own axis! From notebook to Tablet PC ► Raise the LCD screen into a vertical position. Fujitsu 27 Working with the notebook ► Open the screen and carefully fold it all the way backwards until it touches the back of the computer. You are now in tablet mode. 28 Fujitsu Working with the notebook ► Now fold the screen down until the back of the screen is almost flat on top of the keyboard. The screen is now secured in the tablet position. Select display orientation (portrait or landscape format) Displayorientation Portraitformat Landscapeformat You can choose to use either portrait or landscape for the display, or whether the screen orientation should automatically adjust to the orientation of the tablet PC. If you have a device with installed wireless WAN module, do not operate WWAN with the antenna folded out when holding the device horizontally with the camera pointing downwards (in the tablet position in landscape format (rotated) (secondary landscape)). Operating the device in that position can result in damage to the antenna. You can change these settings under Control Panel - Hardware and Sound - Windows Mobility Center / Rotate screen. In the settings there are profiles saved for operation with different screen orientations. These profiles have preset standard configurations that can be modified as desired. These settings do not just affect the screen settings on the Tablet PC, but also on external monitors that are connected. Fujitsu 29 Working with the notebook From Tablet PC to notebook ► Move the LCD screen until it is flat with the keyboard 30 Fujitsu Working with the notebook When folding the LCD screen ensure even pressure is applied to both hinges as to not torque the screen and put undue pressure on one of the hinges. ► Hold the screen as near to the bottom as possible on both sides. ► Position the screen to a comfortable position. Switching off the notebook Notebook ► Close all applications and then shut down your operating system (please refer to the "Operating system manual"). Fujitsu 31 Working with the notebook Closing the notebook ► Fold the LCD screen onto the bottom part of the notebook so that it locks into place. Handwriting recognition For detailed information on handwriting recognition, see the documentation for your operating system. At present, handwriting recognition on Windows supports the following languages: English, German, French, Italian, Japanese, Korean, Chinese (traditional and simplified), Dutch, Portuguese, Spanish, Brazilian, Norwegian (Bokmål and Nynorsk), Swedish, Finnish, Danish, Polish, Rumanian, Serbian (Cyrillic and Latin script), Catalan, Russian, Czech and Croatian. On Windows you can set the required language under Control Panel – Time, Language and Region – Language. 32 Fujitsu Working with the notebook LCD screen Notes LCDscreen Background lighting LCD screens are operated with background lighting. The luminosity of the background lighting can decrease during the period of use of the notebook. However, you can set the brightness of your monitor individually. Synchronizing the display on the LCD screen and an external monitor For more information, please refer to Chapter "Key combinations", Page 43 under "Switching between display outputs". Ambient light sensor If your notebook was shipped with a Windows operating system, the screen brightness is regulated by the ambient light sensor and is dependent on the particular light conditions. This results in optimum readability and longer battery life at the same time. Using the device as a Tablet PC You can execute commands as follows: • • using the stylus (supplied with your device). using your finger Using f ngers You can execute certain commands by using your finger tip on the touchscreen of your device. Alternatively, everything which you can select or activate using your finger tip can also be selected or activated using the stylus. Calibrate the Dual Digitizer for f nger-based operation of the device. To adjust the sensitivity of the screen when using the stylus or your finger: ► Swipe from the right edge of the screen towards the middle and tap Search. or ► When using a mouse, point to the top right corner on the screen, move the pointer downwards and then click on Search. ► In the search field, enter Calibrate, and tap or click on Calibrate screen for stylus or finger input to open the tablet PC settings. ► Make sure that the monitor shown in the Display field corresponds to the screen that you want to calibrate. ► Tap or click on Calibrate, and then follow the instructions on the screen. Fujitsu 33 Working with the notebook Using the stylus (only devices with Dual Digitizer) 1 = stylus tip 2 = stylus button 3 = eyelet for stylus tether You can use the stylus on your notebook as an electronic writing implement to select items and to navigate through menu options and programs. Programs that support handwriting recognition also allow you to write characters directly on the screen with the pen. You can also use the stylus as a drawing tool. The notebook stylus is retained securely in its slot. This ensures that the stylus cannot be lost, regardless of whether you use the notebook as a Tablet PC or as a notebook, or carry it while traveling. Always replace the stylus in the slot when you are not using it. To remove from the slot, slide the stylus removal button at the front of the device to the right. Pen slot 34 Fujitsu Working with the notebook Only use the stylus provided with your notebook. Do not use substitute stylus tips that were not specially designed for your notebook. Replace the stylus tip if it is worn. The warranty does not cover a scratched screen. While writing, you should take care that you do not scratch the surface of the display (e.g. with a wristwatch or bracelet). The stylus of your notebook is an electronic instrument which can be damaged if used improperly. Handle the stylus with care. Our recommendations for proper handling of the stylus are as follows: • • • • Do not gesture with the stylus. Do not use the stylus as a pointer. Never use the stylus on any other surface than the screen of your notebook. Do not try to turn the grip of the stylus. The grip is used to put the stylus into its slot or to take it out of its slot. • Never store the stylus with its weight on the tip (e.g. with the tip down in a pen container). If the stylus is stored with the tip pointing down, this may have an adverse effect on the stylus mechanism (particularly at high temperatures). In this case the stylus tip may react as though it is constantly being pressed down. To avoid damage, the stylus should be stored in the slot when not in use. The stylus can be influenced by electromagnetic fields (cursor quivers or jumps). There may be a few areas on the screen where the cursor quivers slightly in spite of pressing the stylus down firmly. The screen responds to entries made with the tip of the finger or the stylus when the tip of the finger or the stylus directly touches the screen. You can use the stylus to perform all functions for which you would otherwise use a mouse. In addition, you can conveniently delete hand-written stylus entries using the pen. Action Mouse Selecting menu Click with the left mouse button. items Starting programs Double-click with the left mouse button. Moving Drag with the left mouse button objects/windows pressed. Opening a context Click with the right mouse button. menu Moving the cursor - Fujitsu Stylus Tap on the menu entry with the tip of the stylus. Tap on the program symbol twice in rapid succession using the stylus tip. Place the stylus tip directly on the object or window. Keep the stylus tip held against the screen. Drag the desired object or window. Tap the desired item with the stylus and leave the stylus on the item for a moment. Place the tip of the stylus directly on the screen. 35 Working with the notebook Adjusting the stylus Operating system Windows 10 Menu Under System Control - Hardware and Sound - Pen and Touch you can make various settings for the stylus. Calibrating the stylus Before first use with the stylus, you must calibrate your Tablet PC via the operating system, so that it recognizes the stylus as accurately as possible. You should also always repeat the calibration if the co-ordination between the stylus and the cursor movement deteriorates. Operating system Windows 10 Menu To calibrate, run the Hardware and Sound / Tablet PC Settings function in the Control Panel. You need to calibrate both portrait and landscape formats. Replacing the stylus tip With use, the stylus tip may become worn or may pick up foreign particles that can scratch the screen. A damaged or worn tip may not move freely, causing unpredictable results when using the stylus. If your stylus exhibits these problems, you should replace the stylus tip. To do this, use the supplied tool (1). ► To remove the tip, position it in the gap between the two ends of the tool supplied. ► Pinch the two ends of the supplied tool together so that the tip is firmly clasped, then pull it from the barrel. ► Replace the tip with one of the new tips that were supplied with your stylus. Insert the flat end of the tip into the barrel and exerting gentle pressure, push it in until it is firmly in place. If the tip is worn or damaged, discard it. 36 Fujitsu Working with the notebook Notes: Fujitsu 37 Working with the notebook Using the device as a notebook Touchpad and touchpad buttons Keep the touchpad clean. Protect it from dirt, liquids and grease. Touchpad Do not use the touchpad if your fingers are dirty. Do not rest heavy objects (e.g. books) on the touchpad or the touchpad buttons. 1 = Touchpad 2 = Touchpad buttons The touchpad enables you to move the mouse pointer on the monitor. The touchpad buttons allow you to select and execute commands. They correspond to the buttons on a conventional mouse. You can also deactivate the touchpad via a key combination, so that you cannot move the pointer on the monitor unintentionally (see chapter "Key combinations", Page 43). Moving the pointer ► Move your finger on the touchpad. The pointer will move. Touchpad Selecting an item ► Move the pointer to the item you wish to select. ► Tap the touchpad once or press the left button once. The item is selected. Touchpad Executing commands ► Move the pointer to the field you wish to select. ► Tap the touchpad twice or press the left button twice. The command is executed. Touchpad 38 Fujitsu Working with the notebook Dragging items ► Select the desired item. ► Press and hold the left button and drag the item to the desired position with the finger on the touchpad. The item will be moved. Touchpad Switching the Touchpad on and off You can switch the Touchpad on and off using a key combination, see "Key combinations", Page 43. Keyboard Numerickeypad Keyboard Number keys keypad The keyboard of your notebook is subject to continuous wear through normal use. The key markings are especially prone to wear. The key markings are liable to wear away over the life of the notebook. The keyboard has been designed to provide all the functions of an enhanced keyboard. Some enhanced keyboard functions are mapped with key combinations. The following description of the keys applies to the Windows operating system. Additional functions supported by the keys are described in the relevant manuals supplied with your application programs. The following illustration shows how to access the different characters on keys with overlaid functions. The example applies when the Caps Lock key has not been activated. The illustration may differ from your device. Fujitsu Num Lock Fn 39 Working with the notebook Key Description Backspace key The Backspace key deletes the character to the left of the cursor. Backspace Backspacekey Tab key The Tab key moves the cursor to the next tab stop. Tabkey Enter key (return) The Enter key terminates a command line. The command you have entered is executed when you press this key. Linefeed Enter Return Enterkey Alt Alt key When pressing the Alt key, special functions are activated when it is pressed in combination with other keys. Ctrl Ctrl key When pressing the Ctrl key, special functions are activated when it is pressed in combination with other keys. Num Lock Num Lock key When pressing the Num Lock key, the virtual numeric keypad is activated. Those characters are issued, which are located at the top right corner of the respective keys. Pause Pause | Break key When pressing the Pause | Break key, the screen display in BIOS is paused until another key is pressed (e.g. at system startup). Break Prt Scr Sys Rq Scroll Lock Insert Prt Scrn | Sys Rq key When pressing the Prt Scrn | Sys Rq key, a screenshot of the current screen image is created and stored in the clipboard. Scroll Lock key When pressing the Scroll Lock key, special functions are activated, which differ from application to application. Insert key When pressing the Scroll Insert key, you change between two input modes: 1. Typeover mode: when typing, you overwrite the character at the current cursor position. 2. Insert mode: while typing, another character at the current cursor position is inserted, all characters right of the cursor will be shifted by one position. 40 Fujitsu Working with the notebook Key Delete Caps Lock Description Delete key When pressing the Scroll Delete key, the character before the / right of the cursor will be deleted. Caps Lock key The Caps Lock key activates the Caps Lock mode, and the corresponding icon is displayed in the Windows information area. In Caps Lock mode, all of the characters you type appear in upper case. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. To cancel the Caps Lock function, simply press the Caps Lock key again. CapsLock CapsLockkey Shift Shift key The Shift key causes uppercase characters to appear. In the case of overlay keys, the character printed on the upper left of the key will appear when that key is pressed. Shift Shiftkey Fn key The Fn key enables the special functions indicated on overlay keys (see "Key combinations", Page 43). Fnkey Cursor keys The cursor keys move the cursor in the direction of the arrow, i.e. up, down, left, or right. Cursor control keys Windows key The Windows key switches between the start screen and the last used application. Windowskey Menu key The Menu key opens the menu for the active application. Fujitsu 41 Working with the notebook Virtual number keys Numeric Num Virtualnumberkeys Lock keypad Virtual number keys are provided so that the keys of a number keypad can be used for certain applications. The virtual number keys are recognizable on the keyboard by the numbers and symbols printed in the upper right corner of each key. If you have switched on the virtual number keys, you can output the characters shown on the upper right of the keys. The key assignment shown below may be different from the keyboard layout of your device. 1 = Valid characters when the Num Lock key is not enabled 2 = Valid characters when the Num Lock key is enabled Further information about the status indicators can be found in chapter "Status indicators", Page 23. Country and keyboard settings ► Make the country and keyboard settings as described in the documentation for your operating system. 42 Fujitsu Working with the notebook Key combinations The key combinations described below apply when using Microsoft Windows operating systems. Some of the following key combinations may not function in other operating systems or with certain device drivers. Key combinations are entered as follows: ► Press the first key in the combination and keep it pressed. ► While holding the first key down, press the other key or keys in the combination. Combination Description Activate/deactivate keyboard backlight On backlit keyboards, this key combination activates or deactivates the backlight. Deactivate Activate Fn+F2 Switch speaker off/on This key combination switches your device’s integrated speakers off and on. Switchoff Switchon Fn+F3 Enable/disable touchpad This key combination enables and disables the touchpad. Fn+F4 Touchpad Touchpadbutton Switch the wireless components on / off This key combination switches the wireless components off or on. Wirelesscomponents Fn+F5 Decrease the screen brightness This key combination decreases the brightness of the screen Screenbrightness LCDscreen Fn+F6 Increase the screen brightness This key combination increases the brightness of the screen. Screenbrightness Fn+F7 Decrease the volume This key combination reduces the volume of the internal speakers. Volume Fn+F8 Increase volume This key combination increases the volume of the internal speakers. Volume Fn+F9 Fujitsu 43 Working with the notebook Combination Description Switch between screen outputs Use this key combination to select which screen(s) is/are used for display if an external monitor is connected. Fn+ F10 Switchbetweenscreenoutputs Screen output is possible: • only on the notebook’s LCD screen • only on the external monitor • both the LCD screen and the external monitor. Press the key combination several times to switch through all possible settings. It is possible to display video on two screens simultaneously, regardless of what type and number of external screens are connected. If you have connected two external monitors to the port replicator, the following display outputs are possible: • • • only on the notebook’s LCD screen just the external monitor (analogue) both the LCD screen of the notebook and the external monitor (analogue) You cannot switch output to both external monitors on the port replicator via the key combination. Ctrl Shift Cancel current operation This key combination can be used to halt an operation instantly without clearing the keyboard buffer. Back tab This key combination moves the cursor back to the previous tab stop. Backtab Shift+Tab 44 Fujitsu Working with the notebook Tablet button Your Tablet PC has a convenient power switch Fujitsu 45 Working with the notebook Webcam Webcam Depending on the software used, you can use your webcam to take pictures, record video clips or take part in web chats. • • • • The picture quality depends on the lighting conditions and the software being used. You can only operate the webcam with a particular application (e.g. an Internet telephony program or a video conferencing program which supports a webcam). When using the webcam, the notebook base must not wobble. The webcam automatically adjusts itself to the current light level. For this reason the LCD display may flicker while the light level is adjusted. Further information on use of the webcam and additional settings for your webcam can be found in the help function of the program using the webcam. 46 Fujitsu Working with the notebook Rechargeable battery Battery Rechargeablebattery Servicelife,battery During use as a portable, the notebook runs on its built-in battery. You can increase the service life of the battery by caring for the battery properly. The average battery service life is around 500 charge/discharge cycles. You can extend the battery service life by taking advantage of the available energy saving functions. Charging, caring for and maintaining the battery Battery The notebook battery can only be charged if the ambient temperature is between 5°C / 41°F and a maximum of 35°C / 95°F. You can charge the battery by connecting the notebook to the AC adapter (see "Connecting the AC adapter", Page 21). If the AC adapter is connected, charging will not begin if the battery is at least 90% charged. Once the battery charge drops below 90%, and the AC adapter is connected, charging will begin. If the battery is running low you will hear a warning alarm. If you do not connect the AC adapter within five minutes of the warning alarm described above, your notebook will automatically switch off. Monitoring the battery state of charge battery charge meter Battery Windows also has a "Battery charge meter" in the taskbar for monitoring the battery capacity. When you place the mouse pointer on the battery symbol, the system displays the state of charge of the battery. Battery storage Battery Chargecapacity,battery Self-discharge,battery The battery should be stored in a dry environment at a temperature between 0°C / 32°F and 30°C / 86°F. The lower the storage temperature, the lower the rate of self-discharge. If you will be storing batteries for a longer period (more than two months), the battery charge level should be approx. 30%. To prevent exhaustive discharge which would permanently damage the battery, check the level of charge of the battery at regular intervals. To be able to make use of the optimum capacity of the battery, you should allow the battery to fully discharge and then recharge it. If you will not use batteries for long periods, remove them from the notebook. Never store batteries in the device. Removing and installing the battery Only use batteries approved by Fujitsu for your notebook. Never use force when fitting or removing a battery. Make sure that no foreign bodies get into the battery connections. Never store a battery for long periods in the discharged state. This can make it impossible to recharge. Fujitsu 47 Working with the notebook Removing a battery ► Prepare for removal, see chapter "Preparing to remove components", Page 82. ► Slide the locking device (1) in the direction of the arrow and hold it in place. ► Slide the locking device (2) in the direction of the arrow. ► Remove the battery from the battery compartment (3). 48 Fujitsu Working with the notebook Installing a battery ► ► ► ► Place the battery on the lower edge of the battery compartment. Push the battery into the battery compartment until you feel it engage (1). Slide the release latch into its locking position (2). Complete the removal, see chapter "Finishing component removal", Page 88. Fujitsu 49 Working with the notebook Battery charging status indicator You can check the charging status directly on the battery itself. ► Press the key (1). The LED (a) lights up in one of the following colors: LED indicator Green Orange Red The LED is not lit 50 charging level The battery is charged somewhere between 50 % and 100 %. The battery is charged somewhere between 11 % and 49 %. The battery is charged somewhere between 1 % and 10 %. The battery is discharged. Fujitsu Working with the notebook Modules Modular bay Modules The design of your notebook enables the flexible use of notebook batteries and drives. The following modules can be operated in the modular bay of your notebook: • • • Modular bay battery Optical drive Empty plug-in unit (weight saver) Only use modules designed for your notebook. Do not use force when installing or removing the module. Make sure that no foreign objects enter the modular bay. You can swap modules during operation. This means you do not need to switch off the notebook. To replace a module, simply click on the corresponding icon in the task bar and then on Exit or The module can now be removed without any further actions being necessary. Removing a modular bay device Modular bay device Weightsaver Drive ► Slide the release mechanism (1) in the direction of the arrow and hold. ► Pull the modular bay device (2) out of the modular bay. Fujitsu 51 Working with the notebook Installing a modular bay device ► Place the modular bay device into the modular bay so that the contacts enter first. ► Push the modular bay device into the modular bay until you feel it lock into place. Optical drive Opticaldrive This product contains a light-emitting diode, classified in accordance with IEC 608251:2007: LASER CLASS 1, and therefore must not be opened. Handling optical disks Opticaldisks Observe the following guidelines when handling optical disks: • • Avoid touching the surface of an optical disk. Only hold the optical disk at the edge. Always store the optical disk in its case. This will prevent the optical disk from becoming dusty, scratched or damaged in any other way. • Protect your optical disk against dust, mechanical vibrations and direct sunlight. • Do not store an optical disk in areas subject to high temperatures or humidity. You may use 8 cm / 3.15 inch or 12 cm / 4.7 inch diameter optical disks in the drive. When using a poor quality optical disk, vibrations and read errors may occur. 52 Fujitsu Working with the notebook CD/DVD indicator CD/DVDindicator The CD/DVD indicator flashes when an optical disk is inserted. The indicator goes out when the drive is ready for reading. The indicator lights up when the drive is being accessed. You must never remove the optical disk under any circumstances while the indicator is lit. If the CD/DVD indicator does not go out after inserting an optical disk, but instead continues to flash, this means that the drive cannot access the optical disk. Either the optical disk is damaged or dirty or you are using an optical disk that the drive cannot read. Inserting or removing an optical disk Opticaldisk The notebook must be switched on. ► Push the insert/eject button (1). The drive tray will open. ► Gently pull the drive tray (2) completely out. ► Place the optical disk in the drive tray with the printed side facing upwards. or Fujitsu ► Remove an inserted optical disk. ► Push in the drive tray again until you feel it lock into place. 53 Working with the notebook Manual removal (emergency removal) Emergencyremovalofopticaldisk Manualremovalofopticaldisk CD/DVD In the event of a power failure or damage to the drive, it may be necessary to manually remove the optical disk. ► Switch your notebook off. ► Push a pen or a piece of wire (such as a paper clip) firmly into the opening (1). The drive tray will be ejected. You can now pull the drive tray (2) out of the drive. 54 Fujitsu Working with the notebook Using the energy saving functions Energy Battery The notebook uses less power when the available energy-saving functions are used. You will then be able to work longer when using the battery before having to recharge it. The energy efficiency is increased and environmental pollution is reduced. By choosing the best power options, you can make significant savings and at the same time help protect the environment. When you fold down and close the LCD screen, depending on the setting in Windows, the notebook automatically enters a power saving mode. The recommended settings for the Windows energy saving functions are predefined as "Fujitsu Computer EcoSettings" in the Power Options of the Control Panel and can be displayed there. ► Set the energy saving functions in your Control Panel. If you need further information about an option, you can get help with most settings by pressing F1 to open the Microsoft Help. When the notebook is in energy saving mode, the following must be remembered: During energy saving mode, open data is held in main memory or in a swap file on the hard disk. Never switch the notebook off while it is in an energy saving mode. If the built-in battery is nearly flat, close all open files and do not go into energy saving mode. If you do not intend to use your notebook for a long period of time: ► Exit energy saving mode if necessary by moving the mouse, making an entry at the keyboard or by switching on the notebook. ► Close all opened programs and completely shut down the notebook. Fujitsu 55 Working with the notebook Memory cards Slot Your notebook is equipped with an integrated memory card reader. Follow the manufacturer’s instructions when handling the memory cards. Memory card Supported format The memory card reader supports the following format: • Secure Digital (SDTM Card) Inserting the memory card ► Carefully slide the memory card into the slot. The label should be facing upward. Do not apply excessive force, as otherwise the delicate contact surfaces could be damaged. Depending on the particular type used, the memory card may protrude slightly from the slot. Memory card Removing the memory card Memorycard To avoid any loss of data, always follow the correct procedure for removing the card (see the documentation for your operating system). ► Press on the memory card (1). The memory card is released and can now be removed. ► Pull the memory card out of the slot (2). Memory card 56 Fujitsu Working with the notebook Speaker and microphone Volumecontrol Speaker Microphone You can find information about the exact position of speakers and microphones in chapter "Ports and controls", Page 12. Please refer to chapter "Key combinations", Page 43 for information on setting the volume and also enabling/disabling the speakers using key combinations. If you attach an external microphone, the built-in microphone is disabled. When you connect headphones or external speakers, the built-in speakers are disabled. You can find information on connecting headphones and a microphone in chapter "Connecting external devices", Page 75. Fujitsu 57 Working with the notebook Notes SM Vopilceuram opkeerc hone ontrol 58 Fujitsu Working with the notebook Optional wireless LAN/Bluetooth The installation of radio components not approved by Fujitsu will invalidate the certifications issued for this device. Depending on the device configuration you ordered, your device will be equipped with wireless LAN or Bluetooth. Switching the wireless components on and off ► Press the key combination Fn + F5 to switch the wireless components on and off. The wireless component indicator will illuminate when one or more wireless components are switched on. Bluetooth WirelessLAN The Bluetooth modules and the wireless LAN transmission unit (antenna) will all be switched off when you switch off the wireless components. Pay attention to the additional safety notes for devices with wireless components provided in the "Safety/Regulations" manual. Details on using a wireless LAN can be found in the online help system included in the wireless LAN software. Fujitsu 59 Working with the notebook Conf guring WLAN access • Requirement: A WLAN is available and you have the necessary access data to hand. Information on configuring WLAN access can be found in the documentation for your operating system. Further information on WLAN and Bluetooth For further information about WLAN or Bluetooth, please refer to the appendix of this Operating Manual. For WLAN specifications, see chapter "WLAN specifications", Page 102. 60 Fujitsu Working with the notebook Notes: Fujitsu 61 Working with the notebook Ethernet and LAN EthernetLAN The internal network module of your notebook supports Ethernet LAN. You can use it to establish a connection to a local network (LAN = Local Area Network). ► Connect the network cable to the LAN port of the notebook (1). ► Connect the network cable to your network connection (2). Your network administrator can help you to configure and use the LAN connections. The network cable is not included in the delivery scope. This type of cable can be obtained from a specialist dealer. 62 Fujitsu Working with the notebook Notes: PPoorrttrseplicator Fujitsu 63 Working with the notebook More notes: 64 Fujitsu Working with the notebook Connecting the AC adapter to the port replicator ► Connect the AC cable to the AC adapter (1). ► Plug the AC cable into the power outlet (2). ► Connect the AC adapter cable to the DC jack (DC IN) of the port replicator (3). When the notebook is connected to a port replicator, the operating system creates a hardware profile for the "Docked" mode. In this profile, for example, the monitor which was last used for output is saved as a setting. This profile will be loaded as soon as the notebook is connected to a port replicator of the same type. Switching on the notebook via the port replicator ► Press the ON/OFF button on the port replicator to switch on the notebook. The power-on indicator of the port replicator lights up. Fujitsu 65 Working with the notebook Disconnecting the notebook from the port replicator Problems may occur if the notebook is removed from the port replicator during operation. We recommend that the notebook is switched off or that the appropriate undocking function provided by the operating system is executed. ► Pull the unlocking lever in the direction of the arrow (1), until you hear the notebook unlatch. ► Lift off the notebook (2). 66 Fujitsu Security functions Security functions Securityfunctions Your notebook has a variety of security functions that you can use to protect your system and your personal data from unauthorized access. This chapter explains how to use these functions, and what the benefits are. Please remember that in some cases, for example, forgetting your password, you may be locked out of the system and unable to access your data. Therefore, please note the following information: • Make regular backups to external optical disks such as external hard drives, CDs, DVDs or Blu-ray Discs. • Some security functions need you to choose passwords. Make a note of the passwords and keep them in a safe place. If you forget your passwords you will need to contact our Service Desk. Deletion or resetting of passwords are not covered by your warranty and a charge will be made for assistance. Fujitsu 67 Security functions Brief overview of the security functions Detailed information about the security equipment of your system can be found in the "Professional Notebook" manual, on the "Drivers & Utilities" CD/DVD or on our website at "http://www.fujitsu.com/us/support/". Security function Security Lock Fingerprint sensor (device dependent) BIOS password protection Boot from Removable Media Owner Information SmartCard reader (device dependent) Trusted Platform Module (device dependent) 68 Preparation Fit and lock the Kensington Lock Cable (accessory). Biometric Install the supplied fingerprint software. Specify at least one supervisor Password protection for password in the BIOS Setup the BIOS Setup, operating and activate the password system and hard disk with supervisor and user password. protection for the operating system and hard disk as The passwords consist of a maximum of eight alphanumeric desired. characters. Prevents unauthorized booting In the BIOS Setup, go to the of an operating system from Security menu and edit the Boot external media (e.g. USB stick, from Removable Media option. USB CD-ROM drive, etc.). Display service desk or owner In the BIOS Setup, go to the information during the boot Security menu and edit the process. Owner Information option. Type of protection Mechanical PIN and SmartCard protection for the operating system To use the SmartCard reader functions, install the supplied (or other suitable) software. Identification and authentication Define a supervisor password of the notebook in the BIOS Setup and enable the TPM (Security Chip). Fujitsu Security functions Configuring the fingerprint sensor Fingerprintsensor Whether your device has a fingerprint sensor or not depends on the device configuration which you ordered. The fingerprint sensor can record the image of a fingerprint. With additional fingerprint software, this image can be processed and used instead of a password. ► Install the fingerprint software to be able to use the fingerprint sensor (1). You can obtain further information on the fingerprint sensor in the "appendix: Miscellaneous Information". Fujitsu 69 Security functions Using the Security Lock Your device comes with a Security Lock mechanism for the Kensington Lock Cable. You can use the Kensington Lock Cable, a sturdy steel cable, to help protect your notebook from theft. The Kensington Lock Cable is available as an accessory. Fujitsu recommends the use of a combination lock. ► Fit the Kensington Lock Cable to the mechanism on your notebook. Kensington LockCable Usingthesecurity Anti-theftprotection Mechanicalsecurity lock Attach another Kensington Lock Cable to your port replicator to protect your port replicator from theft as well. Conf guring password protection in BIOS Setup Utility Before using the various options for password protection in the BIOS Setup Utility, please proceed as follows to increase data security: Make a note of the passwords and keep them in a safe place. If you forget your supervisor password you will not be able to access your notebook. Passwords are not covered by your warranty and a charge will be made for assistance. Password protection Your password can be up to 32 characters long and can contain letters, numbers and special characters. A distinction is made between upper and lower case. When using special characters, please note that these are dependent on the country-specific variant of the keyboard used. 70 Fujitsu Security functions Protecting BIOS Setup Utility (supervisor password and user password) If you have opened these operating instructions on the screen, we recommend that you print them out. You cannot call up the instructions on the screen while you are setting up the password. BIOS SetupUtility The supervisor password and the user password both prevent unauthorized use of the BIOS Setup Utility. The supervisor password allows you to access all of the functions of the BIOS Setup Utility, while the user password will only give you access to some of the functions. You can only set up a user password if a supervisor password has already been assigned. Calling and using the BIOS Setup Utility is described in the chapter "Settings in BIOS Setup Utility", Page 89. Assigning the supervisor and user passwords ► Start the BIOS Setup Utility and go to the Security menu. ► Select the Set Supervisor Password field and press the Enter key. With Enter new Password: you are asked to enter a password. ► Enter the password and press the Enter key. Confirm new Password requires you to confirm the password. ► Enter the password again and press the Enter key. Changes have been saved is displayed as a confirmation that the new password has been saved. ► To set the user password, select Set User Password and proceed exactly as when configuring the supervisor password. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key. The notebook is then rebooted and the new password comes into effect. It will now be necessary to first enter your supervisor or user password in order to open the BIOS Setup Utility. Please note that the user password only provides access to a few of the BIOS settings. Supervisor password Password Userpassword Changing the supervisor password or user password You can only change the supervisor password when you have logged into the BIOS Setup Utility with the supervisor password. User password Supervisorpassword Password ► Start the BIOS Setup Utility and go to the Security menu. ► When changing the password, proceed exactly as when assigning a password. Fujitsu 71 Security functions Removing passwords To remove a password (without setting a new password) perform the following steps: User password Supervisorpassword Password ► Start the BIOS Setup Utility and go to the Security menu. ► Highlight the Set Supervisor Password or Set User Password field and press the Enter key. You will be requested to enter the current password by the Enter Current Password prompt. Enter New Password will appear and you will be requested to enter a new password. ► Press the Enter key twice at this request. ► In the Exit menu, select the option Save Changes & Exit. ► Select Yes and press the Enter key. The notebook will now reboot with the password removed. With the supervisor password, you simultaneously deactivate the user password. Password protection for booting the operating system With the supervisor password you have set in the BIOS Setup Utility (see section "Assigning the supervisor and user passwords", Page 71), you can also prevent booting of the operating system. Operating system Activating system protection ► ► ► ► Start the BIOS Setup Utility and go to the Security menu. Select the Password on Boot option and press the Enter key. Select the option you require (Disabled, First Boot or Every Boot) and press the enter key Select the Save Changes & Exit option under Exit. The notebook will reboot. You will be prompted to enter your password (the supervisor password). Operatingsystem Deactivating system protection ► Start the BIOS Setup Utility and go to the Security menu. ► Select the Password on Boot option and press the Enter key. ► Select the Disabled option and press the Enter key. If you do not want to change any other settings, you can exit BIOS Setup Utility. ► Select the Save Changes & Exit option under Exit. The notebook will reboot. The system is no longer password-protected. Operatingsystem Password protection for the hard disk If a supervisor password was set, an additional password for the hard disk can be set in the Hard Disk Security menu. The hard disk is protected by this password. Data on this hard disk can then only be read in another system if the correct password is entered. 72 Fujitsu Security functions Smart Card reader Securityfunctions Depending on the device configuration, your notebook is equipped with a Smart Card reader. Smart Cards are not supplied as standard equipment. You can use all Smart Cards that comply with the ISO standard 7816-1, -2 or -3. These Smart Cards are available from various manufacturers. With the appropriate software you can use your Smart Card as an alternative to password protection, but also as a digital signature, for encrypting your e-mails or for home banking. We recommend that you always use two Smart Cards. Always keep one of the Smart Cards in a safe place if you are carrying the other Smart Card with you. Inserting the Smart Card Do not use force when inserting and removing the Smart Card. Make sure that foreign objects do not fall into the Smart Card reader. ► Slide the Smart Card into the Smart Card reader with the chip facing upwards (or downwards depending on the device) and to the front. Fujitsu 73 Security functions Trusted Platform Module - TPM (device dependent) Trusted Platform Module TPM To use the TPM, you must enable the TPM in the BIOS-Setup before the software is installed. The requirement for this is that you have assigned at least the supervisor password (see "Security functions", Page 67). Enabling TPM • ► ► ► Requirement: You have assigned a supervisor password (see "Security functions", Page 67). Call BIOS Setup and select the Security menu. Mark the TPM Security Chip Setting field and press the Enter key. Select the entry Enabled to enable the TPM Once you have enabled the TPM the Clear Security Chip menu item appears. You can clear the holder in the TPM using Clear Security Chip. With Enabled, all secret keys (e.g. SRK - Storage Root Keys, AIK - Attestation Identity Keys etc.) generated by applications are deleted. Take note that you can then no longer access the data you have encrypted on the holder-based keys! ► From the Exit menu, select the option Exit Saving Changes. ► Press the Enter key and select Yes. The notebook restarts and the TPM is switched on after the reboot. Disabling TPM • ► ► ► ► ► 74 Requirement: You have assigned a supervisor password (see "Security functions", Page 67). Call BIOS Setup and select the Security menu. Mark the TPM Security Chip Setting field and press the Enter key. Select the entry Disabled to disable the TPM. From the Exit menu, choose the option Exit Saving Changes. Press the Enter key and select Yes. The notebook will now reboot with TPM deactivated. Fujitsu Connecting external devices Connecting external devices Under all circumstances, please observe the safety notes provided in the "Important notes", Page 15 chapter before connecting or disconnecting any devices to or from your notebook. Always read the documentation supplied with the device you wish to connect. Never connect or disconnect cables during a thunderstorm. Never pull at a cable when disconnecting it. Always grasp the plug. With some devices such as USB devices, it is not necessary to switch off the notebook and the device before connecting/disconnecting. For more information about whether or not devices need to be switched off, please refer to the documentation supplied with the external device. Some of the external devices require special drivers (see the operating system and external device documentation). Fujitsu 75 Connecting external devices Connecting an external monitor An analog monitor is connected to the analog external monitor port (VGA), a digital monitor to the Display Port or to the DVI-D monitor port on the optional port replicator. The display output is limited to a maximum of two monitors at any one time (see "Key combinations", Page 43, section "Toggle display output"). Monitorport VGAsocket Monitor Digital Display Port (on notebook or on optional port replicator) Analog external monitor port (VGA) (on notebook or on optional port replicator) Digital DVI-D monitor port (on optional port replicator) ► Switch off the notebook and the external monitor. ► Plug the data cable of the external monitor into the monitor port. ► First switch on the external monitor and then the notebook. You can also switch back and forth between the external monitor and the LCD screen of the notebook, see chapter "Key combinations", Page 43. You can display the same picture on the external monitor and the notebook LCD screen simultaneously. 76 Fujitsu Connecting external devices HDMI port HDMIport The HDMI port on your notebook can be used to connect an external amplifier, LCD TV or a plasma TV with an HDMI connection. ► Connect the data cable to the external device. ► Connect the data cable to the HDMI port of the notebook. Connecting USB devices USBports On the USB ports you can connect external devices that also have a USB port (e.g. a DVD drive, a printer, a scanner or a modem). USB devices are hot-pluggable. This means you can connect and disconnect the cables of USB devices while the operating system is running. USB 1.x has a maximum data transfer rate of 12 Mbps. USB 2.0 has a data transfer rate of up to 480 Mbps. USB 3.0 has a data transfer rate of up to 5 Gbps. Additional information can be found in the documentation for the USB devices. ► Connect the data cable to the external device. ► Connect the data cable to a USB port of the notebook. Device drivers USB devices will be automatically recognized and installed by your operating system. Fujitsu 77 Connecting external devices USB port with charging function (Anytime USB charge) USBchargingfunction You can use this USB port to charge or supply power to a USB device (e.g. to charge a PDA or a mobile phone or to connect a USB lamp). This is possible even when the notebook is switched off; in the BIOS-Setup-Utility in the Advanced menu the function Anytime USB Charge must be activated. If the setting AC is selected thereby, the device will only be charged when the mains adapter is connected. Calling and using the BIOS-Setup-Utility is described in the section "Settings in BIOS Setup Utility", Page 89. It is recommended that the notebook be operated with the AC adapter connected whenever the USB port with charging function is in use, as this function will drain the battery more quickly if an external USB device is being charged. The AC adapter must already be connected when the notebook is switched off, as otherwise the USB charging function will be disabled and the connected USB devices will not be charged. Some USB devices (e.g. mobile telephony) require a driver in order to utilize the USB charging function. In this case the USB charging function will not work when the notebook is switched off, as no drivers are active when the notebook is switched off. ► Connect the data cable to the external device. ► Connect the data cable to a USB port (Antime USB charge) of the notebook. 78 Fujitsu Connecting external devices Connecting an external SATA hard drive (eSATA) (port replicator only) The notebook itself does not have an eSATA port. The port replicator which is available as an option for your notebook offers you this type of port. An external SATA hard disk can be connected at the eSATA port. This allows you to expand the internal hard disk capacity as you wish. The length of the eSATA cable must not exceed 2 meters. Seek advice from a specialty store as to which eSATA data cable is suitable for your external eSATA hard disk. Note that the hard drive has its own external power supply available. The data transfer rate is up to 2,400 Mbps. eSATA ► Connect the data cable to the external device. ► Connect the data cable to the eSATA port. Device drivers The eSATA hard disk is automatically recognized by your operating system and installed. You will find more information in the documentation for the external SATA hard disk and the operating system. Safe removal of eSATA and USB devices Always correctly remove the device according to the rules described below, to ensure that none of your data is lost. ► Click on the symbol for safe removal of hardware with the left mouse button. ► Select the device you wish to shut down and remove. ► Press the "Enter" key. Wait for the dialog box which tells you that it is now safe to remove the device. Fujitsu 79 Connecting external devices Connecting external audio devices Microphone port/Line In Connectingaudio devices Connectingmicrophone Audioconnections The microphone port/Line In allows you to connect an external microphone, a MiniDisc player, MP3 player, CD player or a tape deck to your notebook. ► Connect the audio cable to the external device. ► Connect the audio cable to the microphone port/Line In of the notebook. Headphones port Audioconnectionsdevices Connectingaudio Connectingheadphones You can connect headphones or external speakers to your notebook via the headphones port. ► Connect the audio cable to the external device. ► Connect the audio cable to the headphones port of the notebook. The internal speakers are disabled. If you buy a cable from a retailer, please note the following information: The headphones port on your notebook is a "3.5 mm jack". If you want to connect headphones or speakers you will need a "3.5 mm jack plug". 80 Fujitsu Removing and installing components during servicing Removing and installing components during servicing Only qualified technicians should repair your notebook. Unauthorized opening or incorrect repair may greatly endanger the user (electric shock, fire risk) and will invalidate your warranty. Incaseofservice Components You may remove and install the components described in this chapter yourself after consulting the Hotline/Service Desk. If you remove and install components without consulting the Hotline/Service Desk, then the warranty of your notebook will be voided. Notes on installing and removing boards and components • • • • Switch off your notebook and remove the AC plug from the power outlet. Always remove the battery. Take care when you use the locking mechanisms for the battery and any other component. Never use sharp objects such as screwdrivers, scissors or knives as a lever to remove covers. Boards with electrostatic sensitive devices (ESD) are marked with the label shown. ESD Boards Instructions When handling boards fitted with ESDs, you must always observe the following points: • • • • • Fujitsu You must always discharge static build up (e.g. by touching a grounded object) before working with boards. The equipment and tools you use must be free of static charge. Remove the AC plug from the power outlet before inserting or removing boards. Always hold boards by their edges. Never touch connector pins or conductors on the board. 81 Removing and installing components during servicing Preparing to remove components If you are going to remove or change system components, prepare for the removal as follows: Please observe the safety information in chapter "Important notes", Page 15. Remove the AC plug from the power outlet! ► Switch the device off. The device must not be in energy saving mode. ► Close the LCD screen. ► Remove all the cables from the device. ► Turn the device over and place it on a stable, flat and clean surface. If necessary, lay an anti-slip cloth on this surface to prevent the device from being scratched. ► Remove the battery, see "Removing a battery", Page 48. Removing and installing memory expansion Memoryremoval Mainmemory Memorymodule System expansion If you are asked by the Hotline/Service Desk to remove or install a memory expansion module yourself, proceed as follows: Please observe the safety information in chapter "Important notes", Page 15. During installation/removal of memory modules, the battery must remain removed from the notebook and the notebook must not be connected to the AC adapter, see "Preparing to remove components", Page 82. Only use memory modules that have been approved for use in your notebook (see chapter "Technical data", Page 101). Never use force when installing or removing a memory module. Make sure that no foreign objects fall into the memory upgrade compartment. You must open the memory upgrade compartment to remove or install a memory module. On some devices, it is possible that opening the compartment exposes various components. Only authorized specialists are permitted to remove or change these components. Therefore, be sure to observe the following: Individual components can become very hot during operation. Therefore, we recommend that you wait one hour after switching the notebook off before removing or installing memory modules. Otherwise, there is a risk of suffering burns! As some components are exposed that are sensitive to static electricity, please take note of chapter "Notes on installing and removing boards and components", Page 81. 82 Fujitsu Removing and installing components during servicing Remove the cover ► Remove the screw (1). ► Lift the cover off the notebook in the direction of the arrow (2). Removing a memory module ► Carefully push the two mounting clips outwards (1). The memory module will fold upwards (2). ► Pull the memory module out of its slot in the direction of the arrow (3). Memory module expansion Fujitsu 83 Removing and installing components during servicing Installing a memory module ► Insert the memory module with the contacts and the recess (a) forward in the slot (1). ► Carefully push the memory module downwards until you feel it click into place (2). Memory module expansion Attaching the cover ► Place the cover into position, following the direction of the arrow (1). ► Fasten the cover in place with the screw (2). 84 Fujitsu Removing and installing components during servicing Removing and installing the hard disk Remove the cover ► Remove the screw (1). Keep the screw in a safe place. If you are removing more than one component at the same time, store the screws for the individual components separate from each other. If you install the wrong screws, components may be damaged. ► Slide the cover in direction of the arrow (2). ► Lift the cover off the notebook (3). Fujitsu 85 Removing and installing components during servicing Removing the hard disk ► Unfasten the hard disk fastening (1). ► Remove the hard disk from the hard disk compartment (2). 86 Fujitsu Removing and installing components during servicing Installing a hard disk ► Place the hard disk into the hard disk compartment (1). ► Attach the retainer for the hard disk (2). Fujitsu 87 Removing and installing components during servicing Attaching the cover ► Place the cover in the correct location (1). ► Slide the cover in the direction of the arrow (2). ► Tighten the screw (3). Finishing component removal After you have removed or changed the system components as required, please prepare your device for operation again as follows: ► Install the battery again, see "Installing a battery", Page 49. ► Turn the notebook the right way up again and place it on a flat surface. ► Reconnect the cables that were previously disconnected. 88 Fujitsu Settings in BIOS Setup Utility Settings in BIOS Setup Utility Configuringhardware Configuringsystem Setup BIOS SetupUtility System Configuration,BIOSSetupUtility settings,BIOSSetupUtility The BIOS Setup Utility allows you to set the system functions and the hardware configuration for the notebook. When a notebook is delivered, the factory default settings are effective. You can change these settings in the menus of the BIOS Setup Utility. Any changes you make take effect as soon as you save and exit the BIOS Setup Utility. The BIOS Setup Utility program contains the following menus: About System Advanced Security Boot Exit Displays information relating to the BIOS, processor and notebook Advanced system settings Configuration of various hardware components, such as mouse, keyboard, processor Password settings and security functions Configuration of the start-up sequence Exits the BIOS Setup Utility Starting the BIOS Setup Utility ► Reboot the device (switch off/on or reboot the operating system). Depending on the setting for Fast Boot in the BIOS-Setup-Utility, the following notification may appear on the screen during start-up:BIOS Setup Boot Menu BIOSSetupUtility ► Press the function key F2 . ► If a password has been assigned, enter the password and press the Enter key. If you have forgotten the password, contact your system administrator or contact our customer service center. The BIOS Setup Utility starts. Fujitsu 89 Settings in BIOS Setup Utility BIOS Setup Utility operation BIOS SetupUtility Press the F1 key to display help about operation of the BIOS Setup Utility. The description of the individual settings is shown in the right-hand window of the BIOS Setup Utility. With the F9 key you can load the default settings of the BIOS Setup Utility. ► Use the cursor keys ← or → to select the menu you wish to access to make changes. The menu is displayed on the screen. ► Select the option you want to change with the cursor keys ↑ or ↓ . ► Press the "Enter" key. ► Press the ESC key to exit the selected menu. ► For future reference, make a note of the changes you have made (for example, in this manual). 90 Fujitsu Settings in BIOS Setup Utility Exiting BIOS Setup Utility BIOS SetupUtility You need to select the desired option in the Exit menu and activate it by pressing the Enter key: Exit Saving Changes - save changes and exit BIOS Setup Utility ► To save the current menu settings and exit the BIOS Setup Utility, select Exit Saving Changes and Yes. The notebook is rebooted and the new settings come into effect. Exit Discarding Changes - Reject changes and exit BIOS Setup Utility ► To discard the changes, select Exit Discarding Changes and Yes. The settings in place when BIOS Setup Utility was called remain effective. BIOS Setup Utility is terminated and the notebook is rebooted. Load Setup Defaults – load default values ► To copy the standard entries for all menus of the BIOS Setup Utility, choose Load Setup Defaults and Yes. Discard Changes - Discard Changes without exiting BIOS Setup Utility ► To discard the changes you have made, select Discard Changes and Yes. The settings in place when BIOS Setup Utility was called remain effective. You can now make additional settings in the BIOS Setup Utility. ► If you want to exit the BIOS Setup Utility with these settings, select Exit Saving Changes and Yes. Save Changes - save changes without exiting the BIOS Setup Utility ► To save the changes, select Save Changes and Yes. The changes are saved. You can now make additional settings in the BIOS Setup Utility. ► If you want to exit BIOS Setup Utility with these settings, choose Exit Saving Changes and Yes. Save changes and power off ► To save the changes and switch off your device, select Save Changes and Power Off and Yes. The changes are saved. Your device is shut down. Fujitsu 91 Troubleshooting and tips Troubleshooting and tips Problem solving Fault Tips Troubleshooting If a fault occurs, try to correct it as described. If you fail to correct the problem, proceed as follows: ► Make a note of the steps and the circumstances that led to the fault. Also make a note of any error messages displayed. ► Switch the notebook off. ► Please contact the Hotline/Service Desk. You can contact Fujitsu Service and Support in the following ways: • Toll free phone: 1-800-8Fujitsu (1-800-838-5487) • Website: "http://solutions.us.fujitsu.com/www/content/support/contact/index.php" Before you place the call, have the following information ready so that the customer support representative can provide you with the fastest possible solution: • • • • • • The model name and serial number of the notebook. The serial number is located on a sticker on the underside of the notebook. Notes with the messages that appeared on the screen and information on acoustic signals. Any changes you have made to the hardware or software since receiving the notebook. Any changes you have made to the BIOS Setup settings after receiving the notebook. Your system configuration and all peripheral devices connected to your system. Your sales contract. Our notebooks have been designed primarily with mobile applications in mind. This means that considerable effort has been made to optimize components and equipment in terms of weight, space and energy requirements. Depending on the particular configuration you have purchased, it is possible that functionality may be slightly reduced compared to a desktop PC if you are running processor-intensive gaming software, e.g. games with intensive 3D graphics. Updating your hardware with drivers which have not been approved by Fujitsu may result in performance losses, data losses or malfunction of the equipment. A list of approved drivers and current BIOS versions can be downloaded from: "http://solutions.us.fujitsu.com" Help if problems occur Should you encounter a problem with your computer that you cannot resolve yourself: ► Note the ID number of your device. The ID number is found on the type rating plate on the back or underside of the casing. ► For further clarification of the problem, contact the Fujitsu Service Desk. When you do this, please have ready the ID number and serial number of your system. Recovering your Factory Image In the event you need to restore your original Factory Image, please refer to the appendix of this Operating Manual. 92 Fujitsu Troubleshooting and tips The notebook’s date or time is incorrect Cause Time and date are incorrect. Datenotcorrect Wrongdate/time Timenotcorrect Incorrecttime Date and time are still set incorrectly after switching on the notebook. Troubleshooting ► With the BIOS-Setup-Utility, you can set the date and time in the Main menu. ► Please contact your sales outlet or our hotline/service desk. Battery indicator does not illuminate Cause The battery is not installed correctly. The battery is not being charged. Troubleshooting ► Switch the notebook off. ► Check whether the battery is installed correctly in its compartment. ► Switch the notebook on. ► Connect the Tablet PC to the AC voltage using the AC adapter. Note: The battery will only be charged again when the battery capacity is less than 90%. When certain characters are entered on the keyboard, only numerals are written Cause The virtual number keys of your device are activated, see "Virtual number keys", Page 42 Troubleshooting ► Press the Num button. The notebook’s LCD screen remains blank Cause Screen is switched off. External monitor or television set connected. BlankLCDscreen LCDscreen Troubleshooting ► Press a key or touch the touchpad. ► Press the key combination for changing over the screen output, see "Key combinations", Page 43. The LCD screen of the notebook is diff cult to read LCDscreen Cause Reflected glare Fujitsu Troubleshooting ► Turn the notebook or alter the tilt of the LCD screen. ► Increase the brightness of the screen. 93 Troubleshooting and tips The external monitor remains blank Cause Monitor is switched off. Power saving has been activated (monitor is blank). Brightness is set to dark. Monitor Troubleshooting ► Switch the external monitor on. ► Press any key to continue. ► Adjust the brightness of the monitor. ► Press the key combination for changing over the screen output, see "Key combinations", Page 43. The external monitor’s AC cable or data cable is ► Switch off the external monitor and the not connected properly. notebook. ► Check whether the AC cable is plugged properly into the external monitor and into the power outlet. ► Check whether the data cable is properly connected to the notebook and the external monitor (if it is plugged in with a connector). ► Switch on the external monitor and the notebook. Screen output is set to the notebook’s LCD screen The external monitor is blank or the image is unstable Cause The wrong external monitor has been selected or the wrong screen resolution has been set for the application program. Monitor 94 Troubleshooting ► Terminate the application program under Windows by pressing Alt + F4 . If the error persists after terminating the program, use the key combination for switching the screen output (see "Key combinations", Page 43), in order to switch to the LCD screen of the notebook. Change the following setting: ► Set the screen resolution: Set the screen resolution as described in the documentation for your operating system. ► Select monitor: Select monitor 1 or 2 as described in the documentation for your operating system. Fujitsu Troubleshooting and tips The cursor does not correctly follow the stylus movements Cause Stylus incorrectly calibrated. Troubleshooting ► Calibrate the stylus as shown under Hardware and Sound / Tablet PC Settings in the Control Panel, see "Adjusting the stylus", Page 36 and "Calibrating the stylus", Page 36. Stylus input not working Cause Incorrect driver installed. Troubleshooting ► If your device is one which can only be operated using the stylus, install the driver for the standard model. or ► If your device is one which can be operated using the stylus and by finger, install the driver for the "Dual Digitizer" model. The notebook does not start after switching it on Cause The battery is not installed correctly. Troubleshooting ► Check whether the battery is installed correctly in its compartment. ► Switch the notebook on. The battery is dead. ► Charge the battery. Notebook or ► Insert a charged battery. or The AC adapter is not connected properly. Fujitsu ► Connect the AC adapter to the notebook. ► Check whether the AC adapter is properly connected to the notebook. ► Switch the notebook on. 95 Troubleshooting and tips The notebook stops working Cause The notebook is in energy saving mode. An application program has caused the malfunction. Ending Notebook The battery is dead. Troubleshooting ► End energy saving mode. ► Close the application program or restart the notebook (by restarting the operating system or switching the device off and back on again). ► Charge the battery. or or ► Insert a charged battery. ► Connect the AC adapter to the notebook. The printer does not print Cause The printer is not switched on. Troubleshooting ► Make sure that the printer is switched on and ready for operation (refer to the documentation supplied with the printer). The printer is not connected correctly. ► Check that the data cable connecting the notebook to the printer is properly connected. ► Check whether the correct printer driver is loaded (refer to the printer documentation). Printer doesnotprint The printer driver is faulty or not correctly installed, or it is the wrong printer driver. The wireless connection to a network does not work Thewireless connectiontoanetwork does notwork Cause The wireless component is switched off. Troubleshooting ► Switch the wireless component on (see "Switching the wireless components on and off", Page 59). The wireless component is switched on. Despite ► Check whether the wireless connection is this, the wireless connection to a network does enabled by the software. not work. ► Further information on using the wireless component can be found in the help files. 96 Fujitsu Troubleshooting and tips The battery discharges too quickly Cause The battery is either too hot or too cold. In this case the battery indicator flashes. Battery Troubleshooting ► Move the notebook so that its temperature returns to within the normal range. ► If the operating time of the battery life is extremely short, the battery is probably too old. Replace the battery if necessary. ► Use the AC adapter whenever possible. You may have an application running that consumes a great deal of power due to frequent accessing of the hard disk or optical drive. The maximum brightness may have been set ► Set the screen slightly darker with the for the screen. key combination for Decreasing the screen brightness in order to reduce the amount of power being drawn. Smart Card reader is not recognized Cause Smart Card inserted incorrectly. Troubleshooting ► Make sure you have inserted your Smart Card into the Smart Card reader with the chip facing upwards / downwards (device-dependent). ► Check whether the Smart Card you are using is supported. Your Smart Card must comply with the ISO standard 7816-1, -2, -3 and -4. Smart Card PIN forgotten Cause PIN forgotten Troubleshooting ► If you are working in a network, contact your system administrator, who can unlock your notebook with a Supervisor PIN. Smart Card lost Cause Smart Card lost. Fujitsu Troubleshooting ► If you are working in a network, contact your system administrator, who can boot your notebook with a Supervisor Smart Card. 97 Troubleshooting and tips User and/or supervisor Smart Card lost Cause User and/or Supervisor Smart Card lost. Troubleshooting ► If you have lost your user Smart Card, you can continue working with the Supervisor Smart Card and initialize a new user Smart Card. ► If you have lost the Supervisor Smart Card, you can also continue working, but you no longer have all rights and cannot initialize another Supervisor Smart Card. ► If you have lost both Smart Cards, you cannot boot your system. Please contact our customer service center. You must provide proof of ownership for the device. The customer service center will then refer you to our service partner, who will unlock your device (for a charge). Acoustic warning Cause A beep sounds every few seconds. Acoustic warnings Errors Troubleshooting ► Charge the battery. The battery is almost dead. 98 Fujitsu Troubleshooting and tips Error messages on the screen Error messages onthescreen Errors This section describes the error messages generated by the BIOS Setup. Error messages displayed by the operating system or programs are described in the documentation for these programs. If the error message appears repeatedly despite troubleshooting measures, contact the place of purchase or our customer service center. Error message/cause CMOS Battery Bad Troubleshooting ► Contact your sales outlet or our customer service center. If the error message occurs repeatedly, the back-up battery in the notebook is dead. System CMOS checksum bad - Default configuration ► Switch the notebook off. used ► Switch the notebook on. The system configuration information is ► Press the function key F2 to access the incorrect. BIOS Setup. ► In the BIOS Setup, select the Exit menu. ► Select the entry Load Setup Defaults. ► Select OK and press the Enter key. Extended memory failed at offset: xxxx Failing Bits: ► Check whether the additional memory zzzz zzzz module has been inserted correctly. When testing the extended memory. an error has resulted at the address xxxx. Failure Fixed Disk n ► Start the BIOS Setup (Primary Master submenu) and select the correct settings. The settings of the hard disk drive are incorrect. Keyboard controller error ► Switch off the notebook with the ON/OFF button. ► Wait 3 - 5 seconds and switch on the notebook again. Keyboard error If you use an external keyboard: nn Stuck key Operating system not found Press to resume, to SETUP This error message appears if an error occurs during the self-test before starting the operating system. Fujitsu ► Check the connection and reboot the notebook. ► Make sure that no key is pressed. ► Check in the BIOS Setup whether your hard disk has been set correctly. ► Make sure that the operating system is installed on the corresponding drive. ► Press the F1 function key to start the operating system. ► Press the function key F2 to access the BIOS Setup. 99 Troubleshooting and tips Error message/cause Previous boot incomplete - Default configuration used Default values have been set for certain settings because of an error which occurred in the previous system boot. Check the settings in the BIOS Setup. Real time clock error nnnnK Shadow RAM failed at offset: xxxx Failing Bits: zzzz System battery is dead - Replace and run SETUP System cache error - Cache disabled System timer error 100 Troubleshooting ► Press the F1 function key when prompted to do so. ► Contact your sales service center. ► Contact your sales service center. ► Contact your sales service center. ► Contact your sales service center. ► Contact your sales service center. outlet or our customer outlet or our customer outlet or our customer outlet or our customer outlet or our customer Fujitsu Technical data Technical data Notebook General Processor Main memory (SO DIMM) 6th Generation Intel® Core™ with vPro™ Technology (vPro optional, depending on configuration) Maximum 20 GB DDR4 1 fixed slot with 4 GB (soldered) 1 slot for 2 GB, 4 GB, 8 GB or 16 GB modules Electrical data Protection class Maximum power draw (when the notebook is switched on and the battery is charged): LCD screen Size Resolution Pixel class Brightness control Technology Digitizer and glass panel Webcam Display adapter Chip Maximum resolution of external monitor: III 80 W (with and without connected port replicator) 31.75 cm / 12.5" TFT HD 1366 x 768 (HD), 16 million colors II 12 levels Wide-View High-Bright HD Display with LED background lighting • Dual Digitizer • Matt touchscreen • Hardened glass Full HD camera (1080 p), with status indicator Intel® HD Graphics 520 1920 x 1200 subpixels, 16 million colors on port replicator: • • • Dimensions Width x Depth x Height Weight depending on configuration Input devices Keyboard Touchpad Fujitsu VGA: 1920 x 1200 subpixels DVI: 1920 x 1200 subpixels Display Port: 2560 x 1600 subpixels 12.43 inches x 14.76 inches x 1 - 1.23 inches / 316 mm x 233 mm x 25.4 - 31.3 mm with rubber feet from 3.84 lbs / 1.74 kg 85 buttons, splashproof 2 keys 101 Technical data Tablet buttons Stylus Slots Memory card slot 1 Windows button, Volume-Up button, Volume-Down button 1 freely programmable rocker button / eraser 1 x SD Card SmartCard reader 1x Ports External monitor port (VGA) HDMI port LAN port Microphone port/Line In 15-pin socket 1x Socket, RJ45 3.5 mm stereo mini jack Headphones port/Line Out Docking port USB (Universal Serial Bus) Security Lock Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 Operating temperature Transport temperature (2K2) 3.5 mm stereo mini jack 100-pin socket Total: 3 x USB (1 x USB 3.0 with charging function (Anytime USB charge), 2 x USB 3.0) 1x 7K1 7M2 5℃ .... 35℃ / 41°F .... 95°F -15°C .... 60°C / 5°F .... 140°F WLAN specif cations Type of network Transfer rate Active frequency 102 Intel® Dual Band Wireless-AC 8265 11a/b/g/n/11ac, Wi-Fi based* (Automatic switching) IEEE802.11 a and g: 54 Mbps max. data rate; IEEE802.11n: 300 Mbps max. data rate, IEEE802.11ac: 867 Mbps max. data rate • 802.11n: 2.4 GHz or 5 GHz • 802.11b/g: 2400~2473 MHz • 802.11a: 4900~5850 MHz • 802.11a: 2.4 GHz / 5 GHz Fujitsu Technical data Typical operating distances** Number of channels Security • 802.11a: 40 ft. (12 m) @ 54 Mbps; 300 ft. (91 m) @ 6 Mbps • 802.11ac: 40 ft. (12 m) @ 54 Mbps; 300 ft.(91 m) @ 6 Mbps • 802.11b: 100 ft. (30 m) @ 11 Mbps; 300 ft. (91 m) @ 1 Mbps • 802.11g: 100 ft. (30 m) @ 54 Mbps; 300 ft. (91 m) @ 1 Mbps • 802.11n: Estimated double the operating distance of 802.11g and 802.11a in their respective frequencies • 802.11a: 8 independent channels • 802.11b/g: 11 channels, 3 non-overlapping channels • 802.11n: Channel bonding takes two of the non-overlapping 20MHz channels and combines it into one 40MHz channel. It is actually 12 non-overlapping channels with channel bonding and 24 without. Also it is 1 non-overlapping channel in 2.4GHz when channel bonding is used. • 802.11ac: 5 independent channels Encryption types: compatible with WEP, TKIP, AES***, WPA 1.0 and WPA 2.0 Encryption key, lengths supported: 64 bits and 128 bits 10 units or less **** Maximum recommended number of computers to be connected over wireless LAN (during ad hoc connection) * “Wi-Fi based” indicates that the interconnectivity test of the organization which guarantees the interconnectivity of wireless LANs (Wi-Fi Alliance) was passed. ** The operating distances given above increase or decrease depending on factors such as the number of walls, reflecting material or interference by external RF sources. *** Network key encryption (WEP) occurs with the number of bits given above, after deduction of the fixed length of 24 bits the user may however also set 40 or 104 bits. **** Depending on the particular practical application, the number of computers which can be networked is reduced if necessary. Fujitsu 103 Technical data Port replicator (optional) Electrical data Protection class Ports VGA monitor port DVI-D monitor port Display Port LAN port USB (Universal Serial Bus) III 15-pin socket 25-pin socket 2x RJ45 4 x USB 3.0 1x Headphones and microphone port 100-pin 1x eSATA port Audio Docking port Security Lock Ambient conditions Environment class DIN IEC 721 Mechanism class DIN IEC 721 7K1 7M2 Operating temperature Transit temperature 5℃ .... 35℃ / 41°F .... 95°F –15°C .... 60°C / 5°F .... 140°F Rechargeable battery For information on the batteries used in your device, please see "http://solutions.us.fujitsu.com/www/content/support/contact/index.php". In addition to the main battery, you can order an optional battery which is inserted in the module slot. All rechargeable batteries are 6-cell batteries. Rated voltage Rated capacity Rated power Main battery 11.25 V 72 Wh 6400 mAh Optional battery (f tting in the modular bay) 10.8 V 28 Wh 2600 mAh The operating time depends on the device configuration, the active applications and the energy saving settings. 104 Fujitsu Technical data AC adapter for use with notebook and port replicator The following technical data applies to the AC adapter included in the scope of delivery of the notebook and the optionally available port replicator. Primary Rated voltage Rated frequency Max. rated current Secondary Rated power Rated voltage Max. rated current 100 V to 240 V (automatic) 50 Hz to 60 Hz (automatic) 0.7 A to 1.2 A 90 W 19 V 4.74 A An additional AC adapter or AC cable can be ordered at any time. Fujitsu 105 Manufacturer’s notes Manufacturer’s notes Disposal and recycling Notes You can find information on this subject on your Tablet PC or on our website ("http://solutions.us.fujitsu.com/www/content/products/trade-in_program/"). Recycling your battery Over time, the batteries that run your mobile computer will begin to hold a charge for a shorter amount of time; this is a natural occurrence for all batteries. When this occurs, you may want to replace the battery with a brand new one*. If you replace it, it is important that you dispose of the old battery properly because batteries contain materials that could cause environmental damage if disposed of improperly. Fujitsu is very concerned with environmental protection, and has enlisted the services of the Rechargeable Battery Recycling Corporation (RBRC)**, a nonprofit public service organization dedicated to protecting our environment by recycling old batteries at no cost to you. RBRC has drop-off points at many convenient locations throughout the United States and Canada. To find the location nearest you, go to "www.RBRC.org" or call 1-800-822-8837. If there are no convenient RBRC locations near you, you can also go to the EIA Consumer Education Initiative website "http://EIAE.org/ " and search for a convenient disposal location. Remember – protecting the environment is a cooperative effort, and you should make every effort to protect it for current and future generations. * To order a new battery for your Fujitsu mobile computer, go to the Fujitsu shopping site at "www.shopfujitsu.com" in the US or "www.fujitsu.ca/products/notebooks" in Canada. ** RBRC is an independent third party to which Fujitsu provides funding for battery recycling; RBRC is in no way affiliated with Fujitsu. DOC (Industry CANADA) Notices DOC(INDUSTRYCANADA)NOTICES Radios and Television This Class B digital apparatus meets all requirements of Canadian Interference-Causing Equipment Regulations. CET appareil numérique de la class B respecte toutes les exigence du Réglement sur le matérial brouilleur du Canada. 106 Fujitsu Manufacturer’s notes UL Notice IMPORTANT SAFETY INSTRUCTIONS This unit requires an AC adapter to operate. Only use UL Listed I.T.E. adapters with an output rating of 19 VDC, with a minimum current of 3.42A (65W). The correct output rating is indicated on the AC adapter label. Refer to the illustration below for the correct AC adapter output polarity: When using your notebook equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a wet basement or near a swimming pool. • Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for possible special disposal instructions. SAVE THESE INSTRUCTIONS For Authorized Repair Technicians Only CAUTION: For continued protection against risk of fire, replace only with the same type and rating fuse. WARNING: Danger of explosion if Lithium (CMOS) battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instruction. Fujitsu 107 Manufacturer’s notes ENERGY STAR Compliance Your Fujitsu system is an ENERGY STAR qualified mobile PC. By choosing a computer with the latest energy-saving technology, you’re helping to preserve our environment for future generations. ENERGY STAR is a joint program of the U.S. Environmental Protection Agency, U.S. Department of Energy, Natural Resources Canada, and other governments around the world helping us save money while protecting the environment through energy efficient products and practices. With energy costs and global warming top-of-mind for consumers, Fujitsu is committed to offering solutions that help consumers conserve energy and improve the quality of our environment. Sleep mode: You will notice that your computer is initially set so that the display turns off after 10 minutes of user inactivity, and the computer goes into Sleep mode after 30 minutes of user inactivity. When going into Sleep mode, the computer also reduces the speed of any active Ethernet network links. To “wake” the computer from Sleep mode, press the Suspend/Resume Button. Energy saving benef ts: Fujitsu ENERGY STAR qualified mobile PCs use about half as much electricity as standard equipment – saving half in utility costs. But more than that, ENERGY STAR also makes a difference for the environment. Did you know that the average house can be responsible for twice the greenhouse gas emissions as the average car? That’s because every time you flip on a light switch, run your dishwasher, or turn on your PC, you use energy, which means more greenhouse gas emissions from power plants. So the more energy we can save through energy efficiency, the more we help to reduce greenhouse gases and the risks of global warming. To learn more about the important ENERGY STAR program, visit:"www.energystar.gov". To read about how Fujitsu is supporting Sustainable Management along with several other environmental activities, visit the Fujitsu Corporate Citizenship page at: "http://www.computers.us.fujitsu.com/www/content/aboutus/environmental/environment.php". 108 Fujitsu Declarations of conformity Declarations of conformity Declarationsofconformity This device complies with Part 15 of the FCC Rules. Operations are subject to the following two conditions: (1) This device may not cause harmful interference, (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC ID and IC ID Label information is available under the battery of the unit. To access the label information, remove the battery as explained on page 48 "Removing the battery." To reinstall the battery see page 49 "Installing the battery." FCC ID and IC ID label information can be found under the battery. Fujitsu 109 FCC Regulatory Information FCC Regulatory Information Please note the following regulatory information related to the wireless LAN device. You are cautioned that changes or modifications not expressly approved by the part responsible for compliance could void the user’s authority to operate the equipment.FCC RF Radiation Exposure Statement: 1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. 2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. For body worn operation, this tablet has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the handset a minimum of 0 mm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. this device may not cause harmful interference and 2. this device must accept any interference received, including interference that may cause undesired operation of the device. Regulatory Notes and Statements Wireless LAN, Health and Authorization for use Radio frequency electromagnetic energy is emitted from Wireless LAN devices. The energy levels of these emissions, however, are far much less than the electromagnetic energy emissions from wireless devices such as mobile phones. Wireless LAN devices are safe for use by consumers because they operate within the guidelines found in radio frequency safety standards and recommendations. The use of Wireless LAN devices may be restricted in some situations or environments, such as: • • • On board an airplane, or In an explosive environment, or In situations where the interference risk to other devices or services is perceived or identified as harmful. In cases in which the policy regarding use of Wireless LAN devices in specific environments is not clear (e.g., airports, hospitals, chemical/oil/gas industrial plants, private buildings), obtain authorization to use these devices prior to operating the equipment. 110 Fujitsu FCC Regulatory Information Regulatory Information/Disclaimers Installation and use of this Wireless LAN device must be in strict accordance with the instructions included in the user documentation provided with the product. Any changes or modifications made to this device that are not expressly approved by the manufacturer may void the user’s authority to operate the equipment. The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of this device, or the substitution or attachment of connecting cables and equipment other than those specified by the manufacturer. It is the responsibility of the user to correct any interference caused by such unauthorized modification, substitution or attachment. The manufacturer and its authorized resellers or distributors will assume no liability for any damage or violation of government regulations arising from failure to comply with these guidelines. This device must not be co-located or operated in conjunction with any other antenna or transmitter. For IEEE 802.11a Wireless LAN: For operation within 5.15~5.25 GHz frequency range, it is restricted to indoor environments, and the antenna of this device must be integral. Federal Communications Commission and Industry Canada statement: This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause interference, and, (2) This device must accept any interference, including interference that may cause undesired operation of this device. FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: 1. 2. 3. 4. Reorient or relocate the receiving antenna. Increase the distance between the equipment and the receiver. Connect the equipment to an outlet on a circuit different from the one the receiver is connected to. Consult the dealer or an experienced radio/TV technician for help. Fujitsu 111 FCC Regulatory Information FCC Radio Frequency Exposure statement The available scientific evidence does not show that any health problems are associated with using low power wireless devices. There is no proof, however, that these low power wireless devices are absolutely safe. Low power wireless devices emit low levels of radio frequency energy (RF) in the microwave range while being used. Whereas high levels of RF can produce health effects (by heating tissue), exposure to low-level RF that does not produce heating effects causes no known adverse health effects. Many studies of low-level RF exposure have not found any biological effects. Some studies have suggested that some biological effects might occur, but such findings have not been confirmed by additional research. The wireless LAN radio device has been tested and found to comply with FCC radiation exposure limits set forth for an uncontrolled equipment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65. The exposure standard for wireless devices employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/kg. This device is compliant with SAR for general population /uncontrolled exposure limits in ANSI/IEEE C95.1-1992, and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. This device has been tested, and meets the FCC, IC RF exposure guidelines when tested with the device operating conditions. Export restrictions This product or software contains encryption code which may not be exported or transferred from the US or Canada without an approved US Department of Commerce export license. This device complies with Part 15 of FCC Rules, as well as ICES 003 B / NMB 003 B. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesirable operation. Modifications not expressly authorized by Fujitsu America, Inc. may invalidate the user’s right to operate this equipment. The highest FCC SAR value is 1.163 W/Kg (Body SAR). Restrictions concernant l’exportation Ce produit ou logiciel contient du code de chiffrement qui ne peut être exporté ou transféré du Canada ou des États-Unis sans un permis d’exportation du département du commerce des États-Unis. Ce matériel est conforme à la Partie 15 des règlements de la FCC, ainsi qu’à la norme ICES 003 B/NMB 003 B. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence nuisible; (2) cet appareil doit accepter toutes les interférences reçues, y compris celles pouvant causer un mauvais fonctionnement de l’appareil. Toute modification n’ayant pas été expressément approuvée par la société Fujitsu America Incorporated peut annuler le droit de l’utilisateur de se servir du matériel. La valeur FCC SAR la plus élevée est de 1,163 W / Kg (SAR Body). 112 Fujitsu Canada, Industry Canada (IC) Canada, Industry Canada (IC) This Class B digital apparatus complies with Canadian ICES-003 and RSS-247. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: 1. This device may not cause interference, and 2. This device must accept any interference, including interference that may cause undesired operation of the device. IC RF Radiation Exposure Statement: For body worn operation, this device has been tested and meets RF exposure guidelines when used with an accessory that contains no metal and that positions the device a minimum of 0 mm from the body. Use of other accessories may not ensure compliance with RF exposure guidelines. Cet appareil numérique de classe B est conforme à la norme NMB-003 et RSS-247. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes: 1. l’appareil ne doit pas produire de brouillage, et 2. l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement. Déclaration de l’exposition aux radiations RF: Pour le fonctionnement du corps, ce téléphone a été testé et répond aux directives d’exposition RF lorsqu’il est utilisé avec un accessoire qui ne contient pas de métal et qui place le combiné d’un minimum de 0 mm du corps. Utilisation d’autres accessoires peut ne pas assurer le respect des directives d’exposition RF. Canadian Notice The device for the 5150 - 5250 MHz band is only for indoor usage to reduce the potential for harmful interference to co-channel mobile satellite systems. The maximum antenna gain of 6 dBi permitted (for devices in the 5250 - 5350 MHz, 5470 - 5725 MHz and 5725 - 5825 MHz bands) to comply with the e.i.r.p. limit as stated in RSS-247. In addition, users are cautioned to take note that high power radars are allocated as primary users (meaning they have priority) of 5250 - 5350 MHz and 5650 - 5850 MHz and these radars could cause interference and/or damage to LE-LAN devices. Fujitsu 113 Canada, Industry Canada (IC) Avis pour le Canada Le matériel destiné à un usage sur la bande 5 150 - 5 250 MHz doit être utilisé uniquement à l’intérieur afin de réduire les risques de brouillage nuisible causé aux systèmes mobiles par satellite fonctionnant sur un même canal. Un gain d’antenne de 6 dBi est autorisé (pour le matériel utilisant les bandes 5 250 - 5 350 MHz, 5 470 - 5 725 MHz et 5 725 - 5 825 MHz), conformément à la limite p.i.r.e. maximale permise selon l’annexe A9.2 afférent aux périphériques RSS-247. En outre, les utilisateurs doivent prendre garde au fait que les radars de grande puissance sont considérés comme des utilisateurs principaux (ce qui signifie qu’ils sont prioritaires) des bandes 5 250 - 5 350 MHz et 5 650 - 5 850 MHz et qu’ils pourraient causer des interférences et/ou des dommages aux appareils de réseau exempts de licence. 114 Fujitsu Appendix Appendix Before Using the Optional Wireless LAN This manual describes the procedures required to properly set up and configure the optional integrated Wireless LAN Mini-PCI device (referred to as "WLAN device" in the rest of the manual). Before using the WLAN device, read this manual carefully to ensure its correct operation. Keep this manual in a safe place for future reference. Wireless LAN Devices Covered by this Document This document is applicable to systems containing the following device: • Intel® Dual Band Wireless-AC 8265 – 11a/b/g/n/11ac Characteristics of the WLAN Device • • • • • • The WLAN devices are PCI Express Mini cards attached to the main board of the mobile computer. The WLAN devices operate in license-free RF bands, eliminating the need to procure an FCC operating license. The WLAN operates in the 2.4GHz Industrial, Scientific, and Medical (ISM) RF band and the lower, middle, and upper bands of the 5GHz Unlicensed National Information Infrastructure (UNII) bands. The WLAN devices are capable of five operating modes, IEEE802.11a, IEEE802.11ac, IEEE802.11b, IEEE802.11g, and IEEE802.11n. The WLAN device is Wi-Fi certified and operates (as applicable) at the maximum data rate of 450 Mbps in IEEE802.11n mode (300 Mbps in this configuration); 54 Mbps in IEEE802.11g mode; and 11 Mbps in IEEE802.11b mode. The WLAN devices support the following encryption methods - WEP, TKIP, CKIP, and AES encryption. The Wireless LAN devices are compliant with the following standards: WPA, WPA2, CCX1.0, CCX2.0, CCX3.0, and CCX4.0. Fujitsu 115 Appendix Wireless LAN Modes Using this Device Ad Hoc Mode "Ad Hoc Mode" refers to a wireless network architecture where wireless network connectivity between multiple computers is established without a central wireless network device, typically known as Access Point(s). Connectivity is accomplished using only client devices in a peer-to-peer fashion. That is why Ad Hoc networks are also known as peer-to-peer networks. Ad Hoc networks are an easy and inexpensive method for establishing network connectivity between multiple computers. Ad Hoc mode requires that the SSID, network authentication, and encryption key settings are identically configured on all computers in the Ad Hoc network. 116 Fujitsu Appendix Access Point (Infrastructure) Mode Infrastructure mode refers to a wireless network architecture in which devices communicate with wireless or wired network devices by communicating through an Access Point. In infrastructure mode, wireless devices can communicate with each other or with a wired network. Corporate wireless networks operate in infrastructure mode because they require access to the WLAN in order to access services, devices, and computers (e.g., file servers, printers, databases). ** = An optional hub for a wired LAN may be required depending upon the type of access point used. Fujitsu ** = ADSL modem, cable modem, or similar 117 Appendix How to Handle This Device The WLAN device is an optional device that may come pre-installed in your mobile computer. Under normal circumstances, it should not be necessary for you to remove or re-install it. The Operating System that your mobile computer comes with has been pre-configured to support the WLAN device. • • • • Integrated Intel Centrino wireless LAN devices support IEEE802.11a, IEEE802.11b, IEEE802.11g, and IEEE802.11n. The WLAN device operates in the 2.4 GHz ISM band and the 5 GHz lower, middle, and upper UNII bands. Microwave ovens may interfere with the operation of WLAN devices since they operate in the same 2.4 GHz frequency range as IEEE802.11b/g/n devices. Interference by microwaves does not occur with IEEE802.11a radio which operates in the 5 GHz RF band. Wireless devices that transmit in the 2.4 GHz range may interfere with operation of WLAN devices in IEEE802.11b/g/n modes. Symptoms of interference include reduced throughput, intermittent disconnects, and many frame errors. It is HIGHLY recommended that these interfering devices be powered off to ensure proper operation of the WLAN device. Deactivating/Disconnecting the WLAN Device Disconnecting the WLAN device may be desired in certain circumstances (to extend battery life) or where certain environments require it (i.e. hospitals, clinics, airplanes, etc.). The WLAN device can be disconnected in Windows using the WLAN icon in the system tray (Note that disconnecting via the icon in the system tray does not turn off the radio; it continues to transmit and receive even though it’s not connected.) 118 Fujitsu Appendix Conf guring the Wireless LAN The optional WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows. Support for most industry standard security solutions is contained in this software. Pre-defined parameters will be required for this procedure. Please consult with your network administrator for these parameters: Conf guring the WLAN Using Windows The WLAN device can be configured to establish wireless network connectivity using the software that is built into Windows Vista. Support for most industry standard security solutions is contained in this software. Pre-defined parameters are required for this procedure. Consult your network administrator for these parameters: 1. From the Modern Start screen, press Windows + X , then select Control Panel from the menu. 2. If the Control Panel is not in Classic View, select Classic View from the left panel. Double-click the Network and Sharing Center icon. 3. Select Setup a new connection or network. 4. Depending upon what type of connection you would like to make, make a selection. For an infrastructure network, select Manually connect to a wireless network. 5. Enter the required information. It may be necessary to consult with your network administrator for some of the information. 6. In the event you require assistance, go to the Network and Sharing Center window (Control Panel > Network and Sharing Center), and type in relevant keywords in the Search box. Connection to the network After you have configured your computer, you can connect to an active network by performing the following steps: 1. Click on the WLAN icon in the system tray. 2. Select Connect to a network. 3. Select a network from the list that appears, and click the Connect button. Fujitsu 119 Appendix Troubleshooting the WLAN Causes and countermeasures for troubles you may encounter while using your wireless LAN are described in the following table. Problem Possible Cause Possible Solution Unavailable network connection Incorrect network name (SSID) Ad hoc connection: verify that or network key the network names (SSID’s) and network keys (WEP) of all computers to be connected have been configured correctly. SSID’s and WEP key values must be identical on each machine. Access Point (Infrastructure) connection: set the network name (SSID) and network key to the same values as those of the access point. Weak received signal strength and/or link quality Set the Network Authentication value identically to that of the Access Point. Please consult your network administrator for this value, if necessary. Ad hoc connection: Retry connection after shortening the distance to the destination computer or removing any obstacles for better sight. Access Point (Infrastructure) connection: Retry connection after shortening the distance to the access point or removing any obstacles for better sight. 120 Fujitsu Appendix Problem Possible Cause Unavailable network connection The WLAN device was (continued) deactivated or is disabled Possible Solution Check if the wireless switch is turned On. Go to Start > Control Panel, and doubleclick on Windows Mobility Center. If the wireless network is off, click the Turn wireless on button. The computer to be connected Check if the computer to be is turned off connected is turned ON. Incorrectly configured network Recheck the configuration of settings your network settings. The use of identical or RF interference from Access overlapping RF channels can Points or other wireless cause interference with the networks operation of the WLAN device. Change the channel of your Access Point to a channel that does not overlap with the interfering device. Wireless network authentication Re-check your Network has failed Authentication, Encryption, and Security settings. Incorrectly configured security settings such as an incorrectly typed WEP key, a mis-configured LEAP username, or an incorrectly chosen authentication method will cause the LAN device to associate but not authenticate to the wireless network. This only applies to networks Incorrect IP address using static IP addresses. configuration Please contact your network administrator for the correct settings. Fujitsu 121 Appendix Using the Bluetooth Device Bluetooth is integrated into the Wireless LAN module. The Bluetooth capabilities are Bluetooth Basic, EDR and Bluetooth Low Energy (BT v4.0) operational modes. What is Bluetooth Bluetooth technology is designed as a short-range wireless link between mobile devices, such as laptop computers, phones, printers, and cameras. Bluetooth technology is used to create Personal Area Networks (PANs) between devices in short-range of each other. Proceed as follows to individually enable or disable wireless LAN or Bluetooth devices: 1. In the screen Modern Start, select the option Charms > Settings > Change PC Settings > Wireless. 2. Under Wireless > Wireless Devices, click on the switch Bluetooth to switch on Bluetooth. Where to Find Information About Bluetooth For additional information about Bluetooth Technology, visit the Bluetooth Web site at: "www.bluetooth.com". FCC Radiation Exposure Statement This system complies with the FCC limit values for radio frequency radiation in an uncontrolled environment. The Bluetooth antenna is located at the top edge of the LCD screen and is exempt from the criteria for minimum distance because of its low power consumption. The transmitter used in this system must not be operated together with other antennas or transmitters. Canadian Notice To prevent radio interference to licensed services, this system is designed for use in indoor spaces / in buildings and not directly at window openings, to allow a maximum shielding. Warranty Users are not authorized to modify this product. Any modifications invalidate the warranty. This equipment may not be modified, altered, or changed in any way without signed written permission from Fujitsu. Unauthorized modification will void the equipment authorization from the FCC and Industry Canada and the warranty. 122 Fujitsu Appendix Image Backup and Recovery Procedures The following instructions cover separate Backup and Recovery Procedures for Windows® 7 and Backup and Recovery Procedures for Windows 10. Please follow instructions that are applicable to your system’s operating system. Windows® 7 Procedures It is very important that you create DVD copies of your Recovery Image and Bootable Disc before beginning to use your system. It is also important that you create a copy of essential software to external writable media or an external drive. Follow the instructions in the "“Creating a Backup of the System-Specific Software Drivers”"section to create the copy. Creating a Backup of Bootable Disc and Recovery Image for Windows 7 When you purchased your new system, a copy of the recovery image was loaded into a hidden partition on your hard disk drive. Having a copy of the recovery image available to you means that in the event of system failure, you will be able to restore it. To make a copy of the recovery image to DVD discs, you will need three or four blank discs to create the copy. After creating the copy, be sure to label the discs and keep them in a safe place to ensure they do not get damaged. Note: If your system does not have an internal writable DVD drive, connect your system to an external drive* before beginning the following steps. * DEPENDING UPON YOUR OPTICAL DRIVE AND MEDIA FORMAT USED, SOME MEDIA TYPES MAY BE INCOMPATIBLE FOR CREATING IMAGE BACKUPS. 1. Launch System Restore and Recovery from the desktop icon. It will allow you to create the Bootable Disc and the Recovery Image Disc Set. 2. On Step 1: Select the Bootable Disc from the list: a. Select a media type. b. Notice the number of discs that are needed for the set. c. Click Next to proceed. 3. On Step 2: Confirm your Recovery Disc, click Next. 4. On Step 3: follow the on-screen instructions to make the disc or disc set, then click Start. It takes approximately 20 minutes to make one disc. 5. On Step 4, when the disc creation is completed, a message appears. Click Finishto exit the program. 6. Repeat Step 1: Select Recovery Disc from the list and repeat the above steps 2(a), 2(b), 2(c), 3, 4 and 5. Fujitsu 123 Appendix Creating a backup of the System-Specif c Software Drivers We recommend you to create a backup of the content of the C:\Drivers on your system to writable media or an external drive. System-specific software drivers are also available for download through the Fujitsu support site. WINDOWS 7 RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS STILL ACCESSIBLE Using the Recovery and Utility Tools The Recovery and Utility tools consist of a variety of tools that will help you recover your recovery image and system images, and delete the data from your hard drive. Methods for accessing the utilities Recovery and Utility Tools are preinstalled in a hidden partition by the factory, or they can be accessed by using the bootable disc. Note: The Recovery and Utility tools may be deleted from your hard disk drive if you modify the partitions. If that occurs, you will not be able to use the hidden partition for booting to Recovery and Utility Tools, but you will still be able to boot from the Bootable Disc. Determining whether Recovery and Utility is pre-loaded 1. Turn on or reboot your system. When the Fujitsu logo appears, press the F12 key. 2. Use the Tab key to get to the Application Menu. 3. Check whether the Recovery and Utility option is present. If it is not present, it means that the utility must be used from the Bootable Disc. Proceed to the "“Running Recovery and Utility from the Bootable Disc”"section if Recovery and Utility is unavailable. Running Recovery and Utility from hard disk Turn on or reboot your system. When the Fujitsu logo appears, press the F12 key. Use the Tab key to get to the Application Menu. Move the cursor down to Recovery and Utility and press the Enter key. Choose your language, if necessary. Select Recovery and Utility to proceed. Three tool options appear: Diagnostics, Recovery, and Utility (refer to the" Recovery and Utility tools "section below for instructions on how to use these tools). 6. If this was successful please skip the next step and go to the "Recovery and Utility tools" section. 7. If this was NOT successful, please go to the next step. 1. 2. 3. 4. 5. Running Recovery and Utility from the Bootable Disc Note: If your system does not have an internal writable DVD drive, connect your system to an external drive. To verify/change the boot-up priority (rather than booting-up from the hard drive or an external media drive), perform the following steps: 1. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key. 2. Insert the bootable disc into the drive tray. 3. Highlight the CD/DVD option from the Boot menu, then press Enter . 124 Fujitsu Appendix 4. Click OK. 5. Select CD/DVD boot mode: UEFI Mode, if applicable then press Enter . While the files are being loaded from the disc, the Fujitsu logo screen will appear followed by a progress bar at the bottom of the screen. Recovery and Utility tools Note: Recovery and Utility tools may not be available on your system depending on the region from which the system was shipped. Diagnostics tool: The Diagnostics tool is designed for use by IT professionals. It is not likely you will need to use this tool. If you should need to use this tool, perform the following steps: 1. Press the Diagnostics Toolbutton to start the Diagnostics tool. 2. Read the note, and then click OK. 3. Choose one or more of the following options for diagnostics on the Fujitsu Hardware Diagnostics Tool window: CPU, Memory, Display, Hard Disk, CD/DVD/BD, Floppy Disc, Keyboard, and Mouse. 4. Click the Option button in the Tool menu to specify how many times the tool should run diagnostics on each selected component. 5. Press Execute to start the Diagnostics tool. 6. After the execution is completed, the selected components are circled in red to indicate that they have been diagnosed and the result dialog window opens. Click Close to close the window. 7. Click End to close the Diagnostics tool, and then click Yes to confirm the end of diagnostics session. Recovery tool: The Recovery tool contains two options: • Restore C Drive: Restore recovery image (only C: drive) • Restore Full Hard Drive: Restore recovery image (full hard drive). You can use these tools to restore the Recovery Image from the hidden partition, and perform a full hard drive recovery. Please refer to instructions above for details on how to create a Recovery Image. Restore the Recovery Image from the Hidden Partition 1. Click Restore C: drive from the Recovery and Utility tools. 2. The progress bar is followed by Restore Recovery image (only C: drive) screen confirming that the image will be restored to the C: drive. Click Next. 3. Read the instructions screen and select Agree, then click Next. 4. Click OK to acknowledge the warning message to restore recovery image to the C: drive. 5. When the progress bar appears, wait for the process to complete. 6. Click Finishwhen the process completes; the computer will restart to Windows. Fujitsu 125 Appendix RECOVER YOUR SYSTEM WHEN THE HARD DRIVE IS NOT BOOTABLE FOR WINDOWS 7 Restore the Recovery Image for Full Hard Disk Follow the steps in the "Recovering your Recovery Image using Recovery and Utility (for new hard drive or non-bootable hard drive)"section. You will need the Bootable Disc and the Recovery Disc Set for this task. Utility tool: If applicable for your region, the Utility tool contains two options: Hard Disk Data Delete and Partition Creation. The Hard Disk Data Delete utility is used to delete all data on the hard disk and prevent the data from being reused. NOTE: Do not use the Hard Disk Data Delete utility unless you are absolutely certain that you want to erase your entire hard disk, including all partitions. To delete hard disk data: a. Click the Hard Disk Data Delete button. The progress bar appears, followed by the End User License Agreement (EULA) screen. b. Agree to the EULA and click Next. c. Choose the hard disk from which the data should be deleted in the list of hard disks and click Next. • The Partition Creation utility is used to change the C: and D: drive partition sizes. WARNING: It is highly recommended that you send your product to Fujitsu Service to replace a hard drive. A mistake could possibly destroy your computer, your new hard drive or both.) • 126 Fujitsu Appendix Recovering Your Recovery Image Using Recovery and Utility (for new hard drive or non-bootable hard drive) If you have installed a new hard drive or your hard drive is not bootable, perform the following steps. Note: You will need the Bootable disc and Recovery Image disc set for this recovery. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key. Insert the bootable disc in your DVD drive, then click OK. Highlight the CD/DVD option from the Boot Menu and press Enter . Select CD/DVD boot mode: Select UEFI Mode, if applicable and press Enter . While the files are being loaded from the disc, the Fujitsu logo screen appears followed by a progress bar at the bottom of the screen. Choose your language, if necessary. Three tool options appear: Diagnostics, Recovery and Utility. Select Recovery. • Select Restoring the Factory Image (full hard drive recovery). Click Next to confirm full hard drive restoration. All data on the hard disk drive will be deleted. Agree to the EULA by selecting the Agree option and clicking Next. Click Next on the Recovery Disc. Check screen to verify that the bootable disc has been inserted into the optical drive. The Checking for Recovery Disc screen appears followed by the prompt to insert the first disc. Click OK to continue. Repeat this step for all discs. After all recovery discs have been checked and the check has been completed, click Next. Follow the prompt to reinsert the first recovery disc and click Next. Click OK when you receive the final warning informing you that all data on hard diskdrive C will be lost. This starts the recovery process. Follow the prompts to insert the next recovery discs and click OK. After the copying of the image to the hard disk drive completes the restore process is complete, click Finish to restart the system. The computer will restart automatically and then go through the first boot process. Fujitsu 127 Appendix Installing the Software after the Recovery Image is Restored Note: The following steps are needed only if you restore the image from the DVD Recovery Disc Set that you purchased. Installation of essential access software 1. Insert the bootable disc in your DVD drive. 2. Open the Drivers folder in the disc, and follow the steps in readme.txt. If there is not a Drivers folder in the Bootable Disc, the computer does not need the essential access software. The recovery image already has the essential access software installed. 3. You can now connect to the Internet and download FSDM (Fujitsu Software Download Manager) from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet. Auto Installation support for the software downloaded from support website 1. Download FSDM (Fujitsu Software Download Manager) from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet. 2. When the software packages are downloaded from the web, it is important to download the Auto Installer Software package and the model/language-specific Readme file if you prefer to auto install the software. 3. It is important to have the extracted Auto Installer software package folder and Readme file in the same location as other software folders. Otherwise auto-installation of the software will not be supported. 4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator. 5. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating Please wait while the content is being processed. 6. If the EULA is displayed for the Fujitsu Software Auto Installer, accept the EULA, otherwise continue. 7. The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from support site. 8. It is recommended that you install all the software in the listed order. You can Select All, to install the software in the order listed. 9. Click the Install button to start the installation. 10. After installing all the selected drivers, the Installation Results window is displayed. Click OK. 11. The You must restart the system for the settings to take effect. Do you wish to reboot now? message appears. Select Yes. 12. The system will now reboot. 128 Fujitsu Appendix Windows® 10 Procedures It is very important that you create your Recovery Drive before beginning to use your system. It is also important that you create a backup of the content of the C:\Drivers on your system to writable media or an external drive. System-specif c software drivers are also available for download through the Fujitsu support site. Note: Most of the information below comes from the Microsoft® page "http://windows.microsoft.com/en-us/windows-10/windows-10-recovery-options" . Please refer to it for more details. Creating a recovery drive A recovery drive can help you troubleshoot and fix problems with your PC, even if it won’t start. To create one, all you need is a USB flash drive. Windows will inform you of the size the USB flash drive needed to hold the required data. 1. From the taskbar, search for Create a recovery drive and then select it. You may be asked to enter an administrator password or confirm your selection. 2. When the tool opens, make sure Backup system files to the recovery drive is selected and then select Next. 3. Connect a USB drive to your PC, select it, and then select Next - Create. A large number of files need to be copied to the recovery drive, so this could take some time. 4. When it’s done, select Finish. Note: If you chose not to back up the system files when you created your recovery drive on Windows 10, you won’t be able to use it to reinstall Windows. Recovery options in Windows 10 If your PC isn’t running as quickly or reliably as it used to, try one of these recovery options. The following table can help you decide which one to use. Problem Your PC isn’t working well and you recently installed an app, driver, or update. Your PC isn’t working well and it’s been a while since you installed anything new. Try this Restore from a system restore point Your PC won’t start and you’ve created a recovery drive. Your PC won’t start and you haven’t created a recovery drive. Use a recovery drive to reinstall Windows Reset your PC Use installation media to reinstall Windows Restore from a system restore point This option takes your PC back to an earlier point in time, called a system restore point. Restore points are generated when you install a new app, driver, or Windows update, and when you create a restore point manually. Restoring won’t affect your personal files, but it will remove apps, drivers, and updates installed after the restore point was made. Fujitsu 129 Appendix 1. 2. 3. 4. Right-click (or press and hold) the Start button, and then select Control Panel. Search Control Panel for Recovery. Select Recovery -Open System Restore - Next. Choose the restore point related to the problematic app, driver, or update, and then select Next -Finish. Note: If you don’t see any restore points, it could be because the system protection isn’t turned on. To check, go to the Control Panel, search for Recovery, and then select Recovery - Configure System Restore - Configure and make sure Turn on system protection is selected. Reset your PC Option Keep my files Remove everything What it does This reinstalls Windows 10, but keeps your personal files and any apps that came with your PC. It removes: • Changes you made to settings • Apps and drivers you installed This reinstalls Windows 10 and any apps that came with your PC. It removes: • Personal files • Changes you made to settings • Apps and drivers you installed If you’re planning to donate, recycle, or sell your PC, use this option and choose to fully clean the drive. This might take an hour or two, but it makes it harder for other people to recover files you’ve removed. Use a recovery drive to reinstall Windows Note: This process utilizes the USB Recovery Drive that you created in the previous section "Create a Recovery Drive". 1. Connect the recovery drive and turn on your PC. 2. On the Choose an option screen, select Troubleshoot - Reset this PC, and then choose the reset option that’s best for you. If that doesn’t fix the problem, try Troubleshoot - Recover from a drive. This will remove your personal files, apps and drivers you installed, and changes you made to settings. If you repartitioned the drive Windows is installed on, note that this will restore the drive’s default partitions. Use installation media to reinstall Windows If you have installation media, like a Recovery DVD that you purchased from Fujitsu, you can use it to reinstall Windows. You will need to install additional drivers and applications after reinstalling Windows. To reinstall Windows, follow the steps below: 1. Power on your system. When the Fujitsu logo appears on the screen, press the F12 key. 2. Insert the bootable disc in your DVD drive. 3. Highlight the CD/DVD option from the Boot Menu and press Enter . 130 Fujitsu Appendix 4. Follow the on-screen instructions to restore the image. • Select the language. • At the Windows Setup dialog window, enter your OS, language and other preferences and click Next to continue. • Click Install now to proceed with reinstalling Windows. • At License terms, check on I accept the license terms and click Next. • At Which type of installation do you want, click on Custom: Install Windows only (advanced). • Delete all partitions on the drive and click Next. Installation of Windows will start. This will take some time so please wait until the installation is finished and the system restarts. 5. When the system restarts, perform all set-up steps to arrive at the Desktop. 6. Connect to the Internet. 7. Use the Backup of the contents of the C:\Drivers to install needed drivers and applications to your system. If it is not available, download the software from the Fujitsu Support Site, as described below in the "Auto Installation support for the software downloaded from support website" section below. Installation of essential access software 1. Insert the bootable disc in your DVD drive. 2. Open the Drivers folder in the disc, and follow the steps in readme.txt. If there is not a Drivers folder in the Bootable Disc, the computer does not need the essential access software. The recovery image already has the essential access software installed. 3. You can now connect to the Internet and download FSDM (Fujitsu Software Download Manager) from the support site and download all the software applicable to the model and OS using FSDM if they are not downloaded yet. Auto Installation support for the software downloaded from support website 1. Download FSDM (Fujitsu Software Download Manager) from the support site and download all the drivers applicable to the model and OS using FSDM if they are not downloaded yet. 2. When the software packages are downloaded from the web, it is important to download the Auto Installer Software package and the model/language-specific Readme file if you prefer to auto install the software. 3. It is important to have the extracted Auto Installer software package folder and Readme file in the same location as the other software folders. Otherwise auto-installation of the software will not be supported. 4. Inside the Auto Installer software package, launch FjAutoinstall.exe as administrator. 5. Click Yes on the User Account Control dialog box. This will take some time to process the software packages. A message will be displayed during this time stating Please wait while the content is being processed. 6. If the EULA is displayed for Fujitsu Software Auto Installer, accept the EULA, otherwise continue. 7. The Fujitsu Software Auto Installer user interface will be launched providing the ability to auto install the software downloaded from the support site. 8. It is recommended that you install all the software in the listed order. You can Select All, to install the software in the order listed. 9. Click the Install button to start the installation. 10. After installing all the selected drivers, the Installation Results window is displayed. Click OK. Fujitsu 131 Appendix 11. You must restart the system for the settings to take effect. Do you wish to reboot now? message appears. Select Yes. 12. The system will now reboot. Downloading driver updates To ensure that you always have the most current driver updates related to your system, you should occasionally access the Fujitsu Software Download Manager (FSDM) utility. The FSDM utility is available from the Fujitsu Support site. FSDM will allow you to view and download the most current drivers, utilities and applications to determine whether you have the latest versions. To download the FSDM utility, go to the support site: "http://support.fujitsupc.com/CS/Portal/support.do?srch=DOWNLOADS". 132 Fujitsu Index Index AC adapter connecting 21 Set up 21 Acoustic warnings 98 Activate keyboard backlight 43 Anti-theft protection 70 Audio connections 80 Back tab 44 Backspace 40 Backspace key 40 Battery 47 battery charge 55 Caring for and maintaining 47 charge level 47 Charging 47 Discharges too quickly 97 see Rechargeable battery 47 Self-discharge 47 Service life 47 Storing 47 battery charge meter 47 BIOS Setup Utility , protecting with password 71 calling 89 exiting 91 operation 90 Settings 89 Blank LCD screen 93 Bluetooth switching module off 59 switching module on 59 Bluetooth, Safety notes 16 Boards 81 Bonus Apps 22 Caps Lock 41 Caps Lock key 41 CD/DVD Manual emergency removal 54 CD/DVD indicator 53 Charge capacity, battery 47 Choose a location 21 Components Installing/Removing 81 Configuration, BIOS Setup Utility 89 Fujitsu Configuring hardware 89 Configuring system 89 Connecting audio devices 80 Connecting headphones 80 Connecting microphone 80 Cursor control 41 Cursor keys 41 Date not correct 93 Deactivate keyboard backlight 43 Declarations of conformity 109 Display orientation select 29 DOC (INDUSTRY CANADA) NOTICES Drive Removing 51 106 Emergency removal of optical disk 54 Ending energy saving mode 96 Energy Energy consumption 55 Energy saving 16 Energy saving functions 55 Enter 40 Enter key 40 Error messages on the screen 99 Errors Acoustic warnings 98 Screen messages 99 ESD 81 Ethernet LAN 62 Fault Elimination 92 Fingerprint sensor 69 configuring 69 First-time setup 20 Fn + F10 44 Fn key 41 Fn+F2 43 Fn+F3 43 Fn+F4 43 Fn+F5 43 Fn+F6 43 133 Index Fn+F7 Fn+F8 Fn+F9 Important notes 82 installing 84 removing 83 Memory removal see memory expansion Microphone 57 Mobile operation 17 Modular bay 51 Modular bay device Removing 51 Modules 51 Monitor connecting 76 no image 94 remains blank 94 unstable image 94 Monitor port see VGA socket 76 43 43 43 Getting started HDMI port 20 77 Important notes 15 In case of service 81 Incorrect time 93 Information, safety 15 Instructions Boards 81 Kensington Lock Cable Keyboard 39 keys 39 Landscape format display 29 LCD screen Decrease brightness difficult to read 93 Notes 33 reflected glare 93 Remains blank 93 Line feed 40 70 43 Main memory see memory expansion 82 Making ready to use 21 Manual removal of optical disk 54 Mechanical security 70 Memory card handling 56 inserting 56 removing 56 Memory expansion installing 84 removing 83 Memory module 134 82 Notebook before traveling 17 does not start 95 not working 96 operating 23 switching off 31 transporting 17–18 Notebook: switching on 26 Notes 15 disposal / recycling 106 Energy saving 16 LCD screen 33 Transport 17 Num Lock indicator 42 Number keypad 39 Numeric keypad 39 see Virtual number keys 42 Operating system activating system protection 72 cancel system protection 72 Protecting with password 72 Operation, notebook 23 Optical disk Inserting 53 Removing 53 Optical disks Handling 52 Optical drive 52 Fujitsu Index Packaging 20 Password changing 71 entering 71 removing 72 Password protection 70 Port replicator Connecting a notebook Ports 63 Portrait format display 29 Ports Port replicator 63 Power saving 16 Power-on indicator 26 Printer does not print 96 Problem solving 92 64 Radio components Safety notes 16 Rechargeable battery see battery 47 Return 40 Safety information 15 Screen brightness Decrease 43 Increase 43 Security functions 67 Smart Card 73 SystemLock 73 Self-discharge, battery 47 Service life, battery 47 Set up Device 21 Setup see BIOS Setup Utility 89 Shift 41 Shift key 41 Shift+Tab 44 Slot Memory cards 56 Speaker 57 Status indicators 23 Supervisor password change 71 entering 71 removing 72 Switch between screen outputs 44 Fujitsu Switch off speakers 43 Switch on speakers 43 Switching on for the first time 22 Symbols Indicators 23 System expansion 82 see memory expansion 82 System settings, BIOS Setup Utility 89 Tab key 40 The wireless connection to a network does not work 96 Time not correct 93 Tips 92 Touchpad 38, 43 buttons 38 dragging items 39 executing commands 38 Move pointer 38 selecting an item 38 turn off 43 Touchpad button 43 TPM 74 Transport 17–18 Damage during transportation 20 Traveling, notebook 17 Troubleshooting 92 Trusted Platform Module 74 UMTS 61 antenna 61 USB charging function 78 USB ports 77 User password change 71 entering 71 removing 72 Using the security lock 70 VGA socket 76 Virtual number keys Volume increase 43 reduce 43 Volume control 57 42 135 Index Webcam 46 Weight saver Removing 51 Windows key 41 Wireless components 136 Wireless LAN Safety notes 16 switching module off 59 switching module on 59 Wrong date/time 93 43 Fujitsu
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