Fujitsu Isotec 003M33333A Dot Matrix Printer User Manual 2

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USING SETUP MODE
Setup mode serves two purposes. It enables you to:
• Select the printer’s optional settings
• Help diagnose printer problems
Introduction
Your printer has two modes: normal and setup.
Normal mode is used for everyday printer operations and is explained in Chapters 3 and 4.
Quick
Reference
USING SETUP MODE
Printing
The printer diagnostic functions are SELF-TST, HEX-DUMP, and
V-ALMNT. These functions are helpful for printer trouble-shooting, as
described in Chapter 7.
The sections in this chapter are presented in logical sequence. If you are a
first-time user, be sure to read the following sections first:
Setup Mode
Mode
Setup
HOW TO USE THIS CHAPTER
• Entering Setup Mode
• Overview of Setup Mode
User's Manual
Paper
Handling
Optional settings on the printer include the emulation, fonts, pitch, page length
and page width, serial interface options, and the top-of-form setting. When
you save your settings in the printer’s permanent memory, they become the
new settings or defaults. These defaults are invoked whenever you turn on the
printer. For example, if you save DPL24C PLUS as the default emulation,
DPL24C PLUS is invoked when you turn on the printer.
Setting Up
These setup mode functions can be done either offline, using the printer
control panel (offline setup), or remotely, using a setup program in your
computer system or software (online setup). Primarily, this chapter explains
how to use the offline setup mode. The online setup mode, which is reviewed
briefly at the end of this chapter, is valid in all emulations. For details, refer to
the programmer's manuals.
5-1
USING SETUP MODE
These sections will familiarize you with how setup mode works. Once you
understand the basics, use the following sections to select printer options that
are compatible with your computer system’s hardware and software setup:
•
•
•
•
•
•
•
Printing a List of Selected Options
Deciding Which Options to Change
Changing MENU1 and MENU2 Options
Changing Hardware Options
Changing Print Position Adjustment Options
Changing Configuration Options
Exiting and Saving
To restore the printer default settings (factory defaults or power-on defaults),
see the section Resetting Defaults later in this chapter.
For information on using the SELF-TST, HEX-DUMP, and V-ALMNT
functions, see the section Using the Diagnostic Functions later in this
chapter.
For Experienced Users:
Once you are familiar with setup mode, you may want to use the flowchart at
the end of this chapter for quick reference. The flowchart lists all printer
setup functions, items, and options.
ENTERING SETUP MODE
Before entering setup mode, load continuous forms paper into the printer as
described in Chapter 3. Several sheets of paper may be required to make all of
your setup mode selections.
To enter setup mode, follow these steps:
1. Make sure that continuous forms paper is loaded and that the paper
select lever is set backward.
2. Press the ONLINE button to place the printer offline.
5-2
User's Manual
USING SETUP MODE
Quick
Reference
3. Press the TEAR OFF and ONLINE buttons simultaneously until the
printer beeps.
Introduction
If you do not hear a beep or hear an alarm beep (beeps four times), you
are not in setup mode. Place the printer offline and try again.
Setting Up
Entering setup mode
4. When the printer enters offline setup mode, it prints the following
information.
Paper
Handling
Printing
<> menu
Setup Mode
Mode
Setup
Function
Red cursor on print guide
Initial printout in setup mode
User's Manual
5-3
USING SETUP MODE
The initial printout contains a header, help menu, and <>
menu. The header tells you that the printer is offline and in setup mode. The
help menu provides a quick summary of how to use setup mode. The
<> menu lists all of the functions available to you in setup
mode. Note that the red cursor on the plastic print guide is initially positioned
below the SAVE & END function.
Setup mode can also be entered by turning off the printer, then turning the
printer back on while pressing the TEAR OFF and ONLINE buttons simultaneously until the printer beeps.
When you enter setup mode, the following <> menu is printed:
OVERVIEW OF SETUP
MODE
<>
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
Table 5.1 summarizes the purpose of each function.
Table 5.1 Setup Mode Functions
Type
Select Function
5-4
Function
Purpose
SAVE & END
Exits setup mode and saves any changes made
while in setup mode.
MENU1 and
MENU2
Assigns print features to MENU1 and
MENU2 on the printer control panel.
HARDWRE
Changes the printer hardware options.
ADJUST
Changes the print position adjustment options.
CONFIG
Changes the configuration options.
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.1 Setup Mode Functions (Cont.)
Type
Function
Purpose
DEFAULT
Resets factory defaults in MENU1 and MENU2.
Sub Function
LIST
Prints a list of all currently selected options.
Self Diagnostic
Function
SELF-TST
Runs the self-test.
HEX-DUMP
Prints hex dumps.
V-ALMNT
Checks and corrects vertical print alignment.
Introduction
Select
1. Repeatedly press the LOAD button or the LF/FF button to position the
red cursor on the plastic print guide under the function you require.
The LOAD button moves the cursor to the next option and the LF/FF
button moves the cursor to the previous option.
Printing
The first three MENU1 items and their options are shown below.
Items are enclosed in single brackets < >.

DPL24C+
XL24E
ESC/P2
PRSTG12
COMPRSD
BOLDFCE
PICA 10
CORRESP
OCR-B
OCR-A
COUR-N
COUR-I
N.SAN-N
N.SAN-B
N.SAN-I
TIMLS-N
TIMLS-B
TIMLS-I
DOWNLD0
DOWNLD1
LETTER
REPORT
DRAFT
HI-DRAFT

User's Manual
COUR-B
5-5
Setup Mode
Mode
Setup

COUR 10
Paper
Handling
2. Press the TEAR OFF button or the MENU button to select the
function. If the function has items and options, the printer prints the
first item and its options. The MENU1, MENU2, HARDWRE,
ADJUST, and CONFIG functions contain items that have selectable
options. The other functions have neither items nor options.
Setting Up
To select a function from the <> menu:
USING SETUP MODE
To select an option from the  menu:
1. Repeatedly press the LOAD button or the LF/FF button to position the
red cursor on the plastic print guide under the option you require.
2. Press the MENU button to select the option. The printer prints the
next item and its options. You can press MENU to select the option.
Then, the printer prints the previous item and its options.
3. After selecting the desired options, press the ONLINE button to
reprint the <> menu.
For each item, the short-underlined option is the current default option
(the option currently saved in the printer’s permanent memory). In the
previous example, the default options are Fujitsu DPL24C PLUS
emulation, Courier 10 font, and letter print quality.
The chart on the next page summarizes how to select options such as
emulation, font, and print quality and how to use functions that do not
have options.
Setup Mode Example
To become familiar with setup mode, try the following example. This
example shows how to change the font and pitch in MENU2 to Prestige Elite
12 and 12 cpi.
1. Load continuous forms paper.
2. Enter setup mode.
Press the TEAR OFF and ONLINE buttons simultaneously until the
printer beeps.
3. Select the MENU2 function.
Wait for the printer to stop printing and press the LOAD button or the
LF/FF button twice to position the red cursor on the print guide under
MENU2. Press the TEAR OFF button or the MENU button to select
the MENU2 function and print the  item and its options.
5-6
User's Manual
USING SETUP MODE
Quick
Reference
Introduction
Setting Up
Paper
Handling
Printing
5-7
User's Manual
Setup Mode
Mode
Setup
Summary of setup mode
USING SETUP MODE
4. Select the current emulation.
Since you do not want to change the emulation, press the MENU
button to select the current emulation and print the next item,
 and its options.
5. Change the font to Prestige Elite 12.
Press the LOAD button or the LF/FF button once to position the
cursor beneath PRSTG12. Press the MENU button to select
PRSTG12 and print the next item, , and its options.
6. Select the current print quality.
Since you do not want to change the print quality, press the MENU
button to select the current print quality and print the next item,
, and its options.
7. Change the pitch to 12 cpi and exit the MENU2 function.
Press the LOAD button or the LF/FF button once to position the
cursor under 12 CPI. Since you do not want to make any other
changes in MENU2, press the ONLINE button to select 12 CPI and
exit MENU2. The <> menu is then reprinted.
8. Exit setup mode, saving the new font and pitch.
Since the cursor is under SAVE & END, press the MENU button or
the TEAR OFF button to select SAVE & END. The printer saves
Prestige Elite 12 and 12 cpi as the new power-on defaults in MENU2.
The printer then exits setup mode and returns online. These settings
remain in effect until changed.
5-8
User's Manual
USING SETUP MODE
Quick
Reference
Points to Remember
• Load continuous forms paper before entering setup mode. In setup
mode, the LF/FF button cannot be used to feed paper. To adjust the
line position of paper in setup mode, use the platen knob.
Introduction
• Whenever you enter setup mode, short help menus are printed
at the top of the page. Help menus are also printed when you select
the SELF-TST, HEX-DUMP, or V-ALMNT functions. Use help
menus for quick reference while in setup mode.
• A short underline under the first two letters of an option indicates that
it is the current default setting. For example, 12 CPI indicates that 12
characters per inch is the default pitch.
To change the default, select and save a new pitch setting.
User's Manual
5-9
Setup Mode
Mode
Setup
• To exit setup mode and permanently save your changes, select either
the SAVE & END function. For details, see the section Exiting and
Saving later in this chapter. To exit setup mode without saving your
changes, turn the printer off. Your previous power-on defaults are
active when you turn the printer on again.
Printing
• While in setup mode, you can use the LIST function to print out a list
of the currently selected options (see the next section for details).
Paper
Handling
• While in the <> menu or when selecting a function that
contains items and selectable options, press the ONLINE button to
reprint the <> menu.
Setting Up
• When printing the items and options for each function, you can only
print one item at a time. However, you can move either forward or
backward in the item list. To move forward (print the next item), press
the MENU button. To move backward (print the previous item), press
the TEAR OFF button.
USING SETUP MODE
PRINTING A LIST OF
SELECTED OPTIONS
The LIST function prints a list of all the printer’s currently selected options.
This function is useful for checking the printer settings when you first enter
setup mode or just before you exit. To print a list of options, load continuous
forms paper and then proceed as follows:
1. Enter setup mode.
Place the printer offline. Press the TEAR OFF button and the
ONLINE button simultaneously until the printer beeps. Wait for the
printer to stop printing and check that the following <>
menu is printed:
<>
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
2. Select the LIST function.
Repeatedly press the LOAD button or the LF/FF button to position the
red cursor under LIST. Next press the TEAR OFF button or the
MENU button to select the LIST function. The printer starts to print a
list of the currently selected options. The preselected factory settings,
also called factory defaults, are shown on the opposite page.
When the printer finishes printing the list of options, it reprints the
<> menu.
NOTE
To remove the printout, turn the platen knob until the paper can
be torn off at the perforation. In setup mode, you cannot use the
printer tear-off feature (TEAR OFF button).
3. Do either of the following:
• Select another function, or
• Exit setup mode, saving any changes you made.
For details about other functions, see the other sections in this chapter.
To exit setup mode and save your changes, make sure that the red
cursor is positioned beneath SAVE & END, then press the MENU
button or the TEAR OFF button.
5-10
User's Manual
USING SETUP MODE
Quick
Reference
Introduction
Setting Up
Paper
Handling
Setup Mode
Mode
Setup
*1
Printing
(*1)
LOADTIM is printed after this line when AUTO option is selected for
CUTLOAD.
Printout of factory defaults using LIST
User's Manual
5-11
USING SETUP MODE
DECIDING WHICH
OPTIONS TO CHANGE
The previous page shows a printout of the printer’s factory default settings. In
this printout, options are listed by functional group:
•
•
•
•
•
Menu 1 settings (MENU1 function)
Menu 2 settings (MENU2 function)
Hardware settings (HARDWRE function)
Print position adjustment settings (ADJUST function)
Configuration settings (CONFIG function)
Most selectable options only alter print features, such as the typestyle,
page format. However, some options must be selected correctly for the
printer to work properly with your hardware and software. For each
function, Table 5.2 lists items whose options must be selected correctly for
system and printer accessory compatibility.
Table 5.2 Required Options
Function
MENU1
Item
EMULATE
Option
The emulation selected on the printer
must be the same as the emulation
selected in your software. If you selected
an emulation when you set up the
printer (Chapter 2), you do not need to
change the EMULATE option unless you
want to change to a different emulation.
The emulation assigned to MENU1 is the
default when you turn the printer on.
See the section Changing MENU1 and
MENU2 Options later in this chapter.
MENU2
None
If you use MENU2, the emulation selected
for MENU 2 must be the same as the
emulation selected in your software.
See the section Changing MENU1 and
MENU2 Options later in this chapter.
5-12
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.2 Required Options (Cont.)
Function
HARDWRE
Item
If you have a serial interface, the serial
interface options selected on the printer
must be the same as the settings you
selected using your software or your
computer operating system. If the settings
are not the same, the printer will not
print or will print garbage.
Introduction
FORMAT
BAUD-RT
PROTOCL
DSR
DUPLEX
CTS
CD
Option
Setting Up
See the section Changing Hardware
Options later in this chapter.
ADJUST
None
Paper
Handling
If you are not using software to specify
the top margin of the page, use the
printer’s default top-of-form setting,
1 inch (25.4 mm) from the top of the
paper. If you are using software to
specify the top margin of the page,
change the default setting to 1/6 inch
(4.2 mm).
CONFIG
None
If you are using paper that is darkcolored or preprinted with dark colors,
you may need to disable the AREA
OVER detection function.
User's Manual
5-13
Setup Mode
Mode
Setup
See the section Changing Configuration
Options later in this chapter.
Printing
See the section Changing Print Position
Adjustment Options later in this
chapter.
USING SETUP MODE
CHANGING MENU1 AND
MENU2 OPTIONS
The MENU1 and MENU2 functions allow you to change the print options
assigned to MENU1 and MENU2 on the printer control panel. In normal
(nonsetup) mode, you can easily switch between the menus for printing, as
described in Chapter 4.
MENU1 is invoked when you first turn the printer on.
Select the same emulation on the printer as is selected in your software. If the
emulations are not the same, the printer will not work correctly with your
software. If you plan to use two different emulations on a regular basis, assign
the most frequently used emulation to MENU1. Assign the second emulation
to MENU2. All of the other settings available for MENU1 and MENU2 are
optional. Some of the items and options will vary with the emulation.
To determine which features your software supports, refer to your software
documentation.
Table 5.3 describes the MENU1 and MENU2 items and options. Both
functions offer the same items and options. The items in Table 5.3 are listed
in the order in which they are printed. Not all items are defined for all
emulations and some options vary with the emulation.
The procedure for changing the MENU1 and MENU2 options is described
after Table 5.3.
5-14
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.3 MENU1 and MENU2 Items and Options
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
Options
Description
Select the same emulation as is selected in
your software. See the section Selecting an
Emulation in Chapter 2 for information on
selecting an emulation.

Fujitsu DL-series printers
(DPL24C PLUS command set)
XL24E
ESC/P2
IBM Proprinter XL24E printers
Epson printers using the ESC/P2
command set
Setting Up
DPL24C+
Introduction
MENU1 and
MENU2 Items

For each of the following fonts, the
recommended pitch settings are given
after the font name. When you change the
font, be sure to also change the pitch, if
required.
Printing
Setup Mode
Mode
Setup
COUR 10
PRSTG12
COMPRSD
BOLDFCE
PICA 10
CORRESP
OCR-B
OCR-A
COUR-N
COUR-B
COUR-I
N.SAN-N
N.SAN-B
N.SAN-I
User's Manual
Paper
Handling
NOTE: When you change the
emulation, all MENU1 or MENU2
options are reset to the factory
defaults for that emulation.
5-15
USING SETUP MODE
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
MENU1 and
MENU2 Items

(continued)
Options
TIMLS-N
TIMLS-B
TIMLS-I
DOWNLD#
Description
Font 0 or font 1 in the printer’s download
RAM
See Appendix F for font examples.

5-16
Select the print quality that most often
meets your needs.
LETTER
Letter print quality. This option provides
the highest resolution but the slowest
print speed. It cannot be used with the
compressed font.
REPORT
Report print quality. This option provides
lower resolution than letter quality, but at
twice the speed. If you want only the
double speed, regardless of fonts, use the
correspondence font. The quality of the
correspondence font is higher than that of
report.
DRAFT
Regular draft print quality. This option
provides lower resolution than report
quality, but at 3.2 times letter speed.
HI-DRFT
High-speed draft print quality. This
option provides lower resolution than
draft quality, but at 3.5 times letter speed.
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.

Description
## CPI
2.5, 3, 5, 6, 10, 12, 15, 17, 18, or 20 cpi
(characters per horizontal inch)
PROP SP
Proportional spacing (1/12 inch per
character space)
## LPI
1, 2, 3, 4, 5, 6, 7, or 8 lpi
(lines per vertical inch)
ABCD
Change also the pitch 2 TIMES or 4
TIMES is selected.
NORMAL
Standard character width
2 TIMES
Double character width
4 TIMES
(*1)
Quadruple character width
Setup Mode
Mode
Setup
User's Manual
ABCD
Printing

3 lpi (double spacing)
ABCD
Paper
Handling
6 lpi
ABCD
ABCD
ABCD
ABCD
ABCD
ABCD
Setting Up

Options
Introduction
MENU1 and
MENU2 Items
5-17
USING SETUP MODE
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
MENU1 and
MENU2 Items
Options

Description
Change also the line spacing if 2 TIMES
or 4 TIMES is selected.
NORMAL
Standard character height
2 TIMES
Double character height
4 TIMES
(*1)
Quadruple character height

Selects an attribute to add emphasis to
your documents.
Only one attribute may be selected at
a time.
NONE
ITALICS
CONDNSD
(*1)
SHADOW
BOLD
5-18
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
Options

## IN
Description

## COLM
Paper
Handling
For Epson ESC/P2 emulation:
4.0, 4.5, 5.0, ..., 11.0, 11.5, ...,
22.0 inches
Specifies the print start column for
changing the left margin. Printing
starts at the position given by this
column plus your software-specified left
margin.
Setting Up
Specifies the length of the page in
inches.
For DPL24C PLUS and IBM XL24E
emulations:
3.0, 3.5, 4.0, 5.0, 5.5, 6.0, 7.0, 8.0, 8.5,
11.0 (letter size), 11.6 (A4 size), 12.0,
14.0, or 18.0 inches
Introduction
MENU1 and
MENU2 Items
Column 1, 2, 3, ..., 41
Printing
LET-END
Softwarespecified
margin
Setup Mode
Mode
Setup
User's Manual
5-19
USING SETUP MODE
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
MENU1 and
MENU2 Items
Options

Description
Specifies the number of space lines for
the top margin. The resultant blank
space is the  setting minus
1 line.
The total size of your top margin is the
above resultant value plus the following
two settings: top-of-form (default = 1
inch) and the software-specified top
margin. If you are using software to
specify the top margin, use the default
(1 line) for .
## LINE
1, 2, 3,4, 5, 6, 7, 8, 9, or 10 lines
Top-of-form
Top margin
setting
5-20
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
Options

Description
Selects a language. Appendix E shows
the character sets for each language.
Introduction
MENU1 and
MENU2 Items
The first listing is common to all
emulations. Options specific to each
emulation are skipped. See the
subsequent listings (*2) and(*3).
Paper
Handling
USA
Printing
American English
(Same as code page 437)
UK
British English
GERMAN
German
SWEDISH Swedish
PAGE437
Code page 437
PAGE850
Code page 850
PAGE860
Code page 860
PAGE863
Code page 863
PAGE865
Code page 865
ECMA94
ECMA 94
ISO8859
ISO 8859-1
PG852
Code page 852
PG852-T
Code page 852 two-pass
PG855
Code page 855
PG866
Code page 866
HUNGARY Hungarian
HUNG-T
Hungarian two-pass
Setup Mode
Mode
Setup
User's Manual
Setting Up
Two-pass means that diacritical marks
are printed separately from their letters
and that letters are printed without any
reduction.
5-21
USING SETUP MODE
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
5-22
MENU1 and
MENU2 Items
Options

(continued)
SLOV
SLOV-T
POLISH
POLSH-T
MAZOWIA
MAZOW-T
LATIN2
LATIN2-T
KAMENIC
KAMEN-T
TURKY
TURKY-T
CYRILIC
IBM437
IBM851
ELOT928
PG-DHN
LATIN-P
ISO-LTN
LITHUA1
LITHUA2
MIK
MACEDON
PG-MAC
ELOT927
ABG
ABY
DEC GR
HBR-OLD
PG862
HBR-DEC
GREEK 11
ISO-TUK
RUSCII
LATIN-9
Description
Slovenian
Slovenian two-pass
Polish
Polish two-pass
Mazowian
Mazowian two-pass
Latin 2
Latin 2 two-pass
Kamenicky
Kamenicky two-pass
Turkish
Turkish two-pass
Cyrillic
IBM 437
IBM 851
ELOT 928
Code page DHN
Latin Polish
ISO Latin
Lithuanian1
Lithuanian2
Macedonian
ISO Turkish
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
French
Italian
Spanish
Danish I
Danish II
Finnish
Norwegian
(*3)
DANISH1
ITALIAN
SPANSH1
SPANSH2
JAPAN
NORWEGN
LATIN A
FRENCH
DANISH2
KOREA
LEGAL
Danish I
Italian
Spanish I
Spanish II
Japanese
Norwegian
Latin American
French
Danish II
Korea
Legal
Printing
(*2)
FRENCH
ITALIAN
SPANISH
DANISH1
DANISH2
FINNISH
NORWEGN
Paper
Handling

(continued)
Description
Setting Up
Options
Introduction
MENU1 and
MENU2 Items
Setup Mode
Mode
Setup
User's Manual
5-23
USING SETUP MODE
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
MENU1 and
MENU2 Items

Options
SET 1
SET 2
Description
IBM character set 1
IBM character set 2
If a downloaded (soft) font is used, the
character set for that font overrides the
 setting.
(*3)
ITALIC
GRAPHIC

SKIP
NO-SKIP

(*5)
13.6 IN
11.4 IN
11.0 IN
8.0 IN

(*2)
For continuous forms, this option
specifies whether an inch is skipped
around the perforation. If you are not
using software to specify a bottom
margin, select SKIP when using thicker,
multipart forms.
One inch is skipped around the perforation.
The perforation is not skipped. Printing
continues in the bottom margin of the
page.
13.6-inch page width
11.4-inch page width
11-inch page width
8-inch page width
Specifies whether to print the number
zero with a slash. This is useful to
distinguish the capital letter “O”
from the number “0”.
Invalid for some soft fonts.
NO-SLSH
SLASH
5-24
Italic characters are available.
Graphics characters (ruled lines) are
available.
0/
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.

(*4)
Options
ENABLE
DISABLE
No line feed is added to a carriage
return.
CR & LF
A line feed is added to each carriage
return.
LF ONLY
No carriage return is added to a line
feed.
LF & CR
A carriage return is added to each line
feed.
Printing
CR ONLY
Paper
Handling

(*3)
Enables the DC1 and DC3 codes.
Any data received between DC3 and
the next DC1 is ignored.
Disables the DC1 and DC3 codes. These
codes are then ignored.
Setting Up

Description
Introduction
MENU1 and
MENU2 Items
Setup Mode
Mode
Setup
User's Manual
5-25
USING SETUP MODE
Table 5.3 MENU1 and MENU2 Items and Options (Cont.)
NOTES:
• Underlined options are the factory defaults.
• Asterisks identify items and options that differ for the IBM XL24E and Epson
ESC/P2 emulations. The notes are defined at the end of the table.
MENU1 and
MENU2 Items

<==END==>
*1
*2
*3
*4
*5
5-26
Options
Description
WRAP
End-of-line wrap. Causes a carriage
return plus a line feed.
OVR-PRT
Characters are overprinted at the end of a
line.
Indicates the end of MENU1 items. Press
the MENU button to print the first item,
. Press the TEAR OFF
button to print the previous item,
. Press the ONLINE button
to reprint the <> menu.
Unavailable in the IBM XL24E emulation
Unavailable in the Epson ESC/P2 emulations
Available only in the Epson ESC/P2 emulations
Available only in the DPL24C+ emulation
Available only for 136-column printers
User's Manual
USING SETUP MODE
Quick
Reference
Procedure
To change the options assigned to MENU1 or MENU2, make sure that
continuous forms paper is loaded and then proceed as follows:
1. Enter setup mode.
Introduction
Place the printer offline. Press the TEAR OFF button and the
ONLINE button simultaneously until the printer beeps. Wait for the
printer to stop printing. The following <> menu is
printed:
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
2. Select the MENU1 or MENU2 function.

DPL24C+
XL24E
ESC/P2
Paper
Handling
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under either the MENU1 or MENU2 function. Press
the TEAR OFF button or the MENU button to select the function and
print the following  options:
Setting Up
<>
3. Select an emulation.
• Press the TEAR OFF button to select the emulation and print
<==END==>. Press the TEAR OFF button again to print the last
MENU1 or MENU2 item. (As shown in Table 5.3, this is the
 item). The TEAR OFF button is convenient when
the options you need to change are near the end of the list of
items.
User's Manual
5-27
Setup Mode
Mode
Setup
• Press the MENU button to select the emulation and print the next
MENU1 or MENU2 item. (As shown in Table 5.3, this is the
 item).
Printing
Repeatedly press the LOAD button or the LF/FF button to position
the cursor under the emulation you require. Then do either of the
following:
USING SETUP MODE
NOTE
Whenever you select a new emulation, all MENU1 or MENU2
options are reset to the factory defaults for that emulation.
4. If necessary, change the other MENU1 or MENU2 options.
Press the LOAD button or the LF/FF button to move the cursor to the
option you want to select. Press the MENU button to select the
option and print the next item listed in Table 5.3. Press the TEAR
OFF button to select the option and print the previous item.
5. Exit MENU1 or MENU2.
Press the ONLINE button to exit the selected function and reprint the
<> menu.
6. Do either of the following:
• Select another function, or
• Exit setup mode, saving your changes.
For details about other functions, see the other sections in this
chapter. To exit setup mode and save your changes, make sure the
red cursor is positioned beneath SAVE & END, and then press the
TEAR OFF button or the MENU button.
Resetting MENU1 and MENU2
To reset the factory defaults for both MENU1 and MENU2, select the
DEFAULT function. For more information, see the section Resetting
Defaults later in this chapter. The DEFAULT function cannot reset those
options which are handled by the HARDWRE, ADJUST, and CONFIG
functions.
5-28
User's Manual
USING SETUP MODE
Quick
Reference
CHANGING HARDWARE
OPTIONS
The HARDWRE function defines the printer’s hardware operating conditions. If you are using the optional RS-232C serial interface, the serial
interface options must be set properly for the printer to function correctly
with your system hardware.
Table 5.4 HARDWRE Items and Options
Introduction
Table 5.4 describes the HARDWRE items and options . Items are listed in
the order in which they are printed. The procedure for changing the
hardware options is described after Table 5.4.
NOTE: Underlined options are the factory defaults.
Options

Setting Up
HARDWRE
Items
Description
Specifies how the printer responds
when you run out of paper.
CNTONLY
Printing
IGNORE
Paper
Handling
DETECT
The printer detects paper-out only
for continuous forms. Printing stops
and the PAPER OUT indicator lights
red.
The printer detects paper-out for
both continuous forms and single
sheets. Printing stops and the
PAPER OUT indicator lights red.
The printer ignores paper-out for
both continuous forms and single
sheets. Printing continues until no
more data remains. No PAPER
OUT warning is displayed.
Setup Mode
Mode
Setup
User's Manual
5-29
USING SETUP MODE
Table 5.4 HARDWRE Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
HARDWRE
Items

Options
BI-DIR
UNI-DIR

Bidirectional printing. The printer prints
in either direction while seeking the next
print direction for a shorter print time.
Unidirectional printing. Unidirectional
printing is used for printing vertical lines
in tables even if vertical alignment is not
adjusted. Unidirectional printing is
slower than bidirectional printing.
Enables or disables the printer status
buzzer.
ON
OFF

Buzzer on (recommended).
The printer beeps to indicate paperout or other conditions.
Buzzer off under any conditions.
To determine the required word
length, refer to your computer
documentation. Select 8-BIT to print bit
image graphics.
8 BIT
7 BIT

8-bit word length (used by most
computers)
7-bit word length (MSB = 0)
Assigns buffer memory to input data and
downloaded font data.
NONE
256BYTE
2KBYTE
8KBYTE
24KBYTE
32KBYTE
96KBYTE
128KBYT
5-30
Description
Print buffer
0 byte
256 bytes
2K bytes
8K bytes
24K bytes
32K bytes
96K bytes
128K bytes
Download buffer
128K bytes
127.75K bytes
126K bytes
120K bytes
104K bytes
96K bytes
32K bytes
0K bytes
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.4 HARDWRE Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
HARDWRE
Items
Options
Description

Selects the type of the interface to the
computer.
Setting Up
NOTE:
• 0BYTE option is recommended
only for graphics application.
• With 128KB selected, the printer
cannot accept any download font
data.
Introduction

(continued)
Centronics parallel interface
RS-232C serial interface
USB interface
Auto interface selection mode
• Both interfaces are ready for
communication.
• Specify the timing regarding the
selected interface as being inactive.
AUTO20S
To switch the interface to the optional
LAN interface, mount the LAN card with
the setup mode set to "AUTO-XS" or
"AUTOXXS" under "INTERFCE," which
in turn is under "HARDWRE" The
interface will automatically switch to the
optional LAN interface.
5-31
Setup Mode
Mode
Setup
User's Manual
Printing
To switch the interface to something other
than the optional LAN interface, do either
of the following:
• To return the setup mode to
"INTERFCE" under "HARDWRE,"
remove the LAN card.
• To switch the interface to a fixed
interface, set PARALEL,USB with the
LAN card mounted, and the setup mode
set to "INTERFCE" under
"HARDWRE."
Serial Interface or USB interface Items. The following  to
 items are not printed when you select the PARALEL option for the
 item. Be sure that the options selected on the printer are the same as
the options selected using your computer operating system or your software.
Refer to the documentation provided for your computer and software.
Paper
Handling
PARALEL
SERIAL
USB
AUTO-2S
AUTO-4S
AUTO-6S
AUTO10S
AUTO15S
USING SETUP MODE
Table 5.4 HARDWRE Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
HARDWRE
Items
Options

8NONE 1
8NONE 2
8EVEN 1
8ODD 1
7EVEN 1
7ODD 1
7MARK 1
7SPACE 1
7EVEN 2
7ODD 2
Description
Number of
data bits
Parity bit
None
None
Even
Odd
Even
Odd
Mark
Space
Even
Odd
Number of
stop bits
The data format also includes a start
bit. The mark is logical 1. The space
is logical 0.
5-32
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.4 HARDWRE Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
HARDWRE
Items

Indicates data transmission protocol.
The DC1 and DC3 codes are used.
The Data Terminal Ready signal is used.
The Reverse Channel signal is used.

IGNORE
DETECT
DSR is ignored by the printer.
DSR is detected by the printer.

FULL
Simultaneous data transmission occurs in
opposite directions.
Data transmission occurs in either
direction, but not simultaneously.
IGNORE
DETECT
CTS is ignored by the printer.
CTS is detected by the printer.

IGNORE
DETECT
CD is ignored by the printer.
CD is detected by the printer.
<==END==>
Printing

Paper
Handling
XON/XOF
DTR
REV-CHL
HALF
Indicates the end of the HARDWRE
item list. Press the MENU button to print the
first item, which is . Press the
TEAR OFF button to print the previous item.
Press the ONLINE button to reprint the
<> menu.
5-33
Setup Mode
Mode
Setup
User's Manual
The baud rate is in bps (bits per
second). Select the same baud rate as
used by your computer or modem.
Setting Up
150
300
600
1200
2400
4800
9600
19200
Description
Introduction

Options
USING SETUP MODE
Procedure
To change the printer’s hardware options, make sure that continuous forms
are loaded and then proceed as follows:
1. Enter setup mode.
Press the TEAR OFF button and the ONLINE button simultaneously
until the printer beeps. Wait for the printer to stop printing and
check that the following <> menu is printed:
<>
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
2. Select the HARDWRE function.
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under HARDWRE. Press the MENU button to select
the HARDWRE function and print the first item and its options, as
shown below:

CNTONLY
DETECT
IGNORE
3. Select an option for the selected item.
Press the LOAD button or the LF/FF button to move the cursor to the
option you require. Press the MENU button to select the option and
print the next item.
NOTE
To print the previous item, press the TEAR OFF button.
4. Repeat step 3 until all required options are changed.
5. Exit the HARDWRE function.
Press the ONLINE button to exit the HARDWRE function and
reprint the <> menu.
5-34
User's Manual
USING SETUP MODE
Quick
Reference
6. Do either of the following:
• Select another function, or
• Exit setup mode, saving your changes.
When you print using ruled paper, you often want to adjust the print position
so that the print sits properly on the ruled lines. The ADJUST function
allows you to:
•
•
•
•
Set top-of-form position
Fine-tune top-of-form position
Fine-tune left print start column (left margin)
Adjust for accumlative line spacing error in a page
The top edge of your paper is the physical top of the page. The logical top
of the page, as “understood” by the printer when loading paper, is called the
top-of-form. Printing starts at this position. Note that printing actually starts
at the position obtained by adding the following:
Printing
•
•
•
Top-of-form, default = 1.8/6 inch (7.6mm)
Top margin specified by your software
Printer TOP-MRG (top margin setting), default = 1 line
5-35
Setup Mode
Mode
Setup
Table 5.5 describes the ADJUT items and options. Items are listed in the
order they are printed. The procedure for changing top-of-form is described
after Table 5.5.
User's Manual
Paper
Handling
The first three items are provided separately for cut single sheets and
continuous forms. The last item is available for single sheets only.
Setting Up
CHANGING PRINT
POSITION ADJUSTMENT
OPTIONS
Introduction
For details on other functions, see the other sections in this chapter.
To exit setup mode and save your changes, make sure that the red
cursor is positioned under SAVE & END, then press the MENU
button or the TEAR OFF button.
USING SETUP MODE
Table 5.5 ADJUST Items and Options
NOTE: Underlined options are the factory defaults.
ADJUST
Items
Options

Sets the top-of-form for continuous
forms in increments of 1/6 inch
(4.2 mm) from the physical top of
the page.
1/6 IN
1.8/6 IN
6/6 IN
66/6 IN

0/180, ..., 29/180

The default is recommended if
your top margin is not softwarespecified. A setting of 1/6 inch
is preferable when your top
margin is software-specified.
Fine-tunes the top-of-form position
for continuous forms.
Increases top-of-form in increments
of 1/180 inch
(0.14 mm).
Sets the top-of-form for single
sheets in increments of 1/6 inch
(4.2 mm) from the physical top of
the page.
1/6 IN
1.8/6 IN
6/6 IN
66/6 IN

The default is recommended if
your top margin is not softwarespecified. A setting of 1/6 inch
is preferable when your top
margin is software-specified.
Fine-tunes the top-of-form
position for single sheets.
0/180, ..., 29/180
5-36
Description
Increases top-of-form in increments
of 1/180 inch (0.14 mm).
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.5 ADJUST Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
ADJUST
Items
Options
Fine-tunes the left print start
position for continuous forms.
–10/90, ..., 0/90,
..., 10/90
Fine-tunes the left print start
position for single sheets.
–10/90, ..., 0/90,
..., 10/90
Compensates the line spacing
pitch on the basis of the
spacing error accumulated for
feeding single sheets by10
inches.

–28/360, –21/360,
–14/360, –7/360, 0/360,
7/360, 14/360, 21/360,
28/360, GRAPHIC (*1)
Compensates for the forms
feed error accumulated
through feeding of continuous
forms.

–21/360, –14/360,
–7/360, 0/360,
7/360, 14/360, 21/360,
GRAPHIC (*1)
Compensates for the forms
feed error accumulated
through feeding of continuous
forms. (Last page)
*1:When printing graphics, selecting "GRAPHIC" may result in the
printing of clearer graphics.
User's Manual
5-37
Setup Mode
Mode
Setup
Decreases or increases in
increments of 1/360 inch in
total.
Printing
–21/360, –14/360,
–7/360, 0/360,
7/360, 14/360, 21/360,
GRAPHIC (*1)
Paper
Handling

Moves the position left or
right in increments of
1/90 inch (0.28 mm).
Setting Up

Moves the position left or
right in increments of 1/90
inch (0.28 mm).
Introduction

Description
USING SETUP MODE
Table 5.5 ADJUST Items and Options (Cont.)
ADJUST
Items
<==END==>
5-38
Options
Description
Indicates the end of the
ADJUST item list. Press
MENU to print the first item,
which is . Press
TEAR OFF to print the last
item, which is .
Press ONLINE to reprint the
<> menu.
User's Manual
USING SETUP MODE
Quick
Reference
Procedure
1. Enter setup mode.
Introduction
Before adjusting a print position, you should carefully measure the amount
of adjustment required for any paper that demands precise print registration.
To adjust a print position, make sure that continuous forms paper is loaded.
The following example shows how to adjust the top-of-form setting for
continuous forms.
<>
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
Setting Up
Press the TEAR OFF button and the ONLINE button simultaneously
until the printer beeps. Wait for the printer to stop printing and
check that the following <> menu is printed:
2. Select the ADJUST function.
Paper
Handling
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under ADJUST. Press the MENU button or the TEAR
OFF button to select the ADJUST function and print the following
 options:

1.8/6IN
10/6IN
11/6IN
2/6IN
3/6IN
4/6IN
5/6IN
6/6IN
7/6IN
8/6IN
Printing
1/6IN
9/6IN
....
3. Select an option from 1/6IN to 66/6IN.
4. Exit the ADJUST function.
Press the ONLINE button to exit the ADJUST function and reprint
the <> menu.
User's Manual
5-39
Setup Mode
Mode
Setup
Press the LOAD button or the LF/FF button to move the cursor to the
required option. Press the MENU button to select the option and
print the  item. If necessary, fine-tune the top-of-form
position now. Otherwise, go to step 4.
USING SETUP MODE
5. Exit setup mode, saving the top-of-form setting.
Make sure that the red cursor is positioned beneath SAVE & END,
then press the MENU button or the TEAR OFF button.
6. Check the top-of-form setting.
Load your paper and check the adjustment by printing a sample page
using your software. If necessary, reenter setup mode and fine-tune
the top-of-form position by changing the  option.
CHANGING
CONFIGURATION OPTIONS
The CONFIG function defines the printer’s primary configuration. You can
set the following options to ensure that the printer meets your requirements:
•
•
•
•
Tear off for continuous forms
Autoloading of single sheets
Direct decoding of certain commands
Enabling of the AREA OVER indicator
Table 5.6 describes the CONFIG items and options. Items are listed in the
order they are printed. The procedure for changing the configuration options
is described after Table 5.6.
Table 5.6 CONFIG Items and Options
NOTE: Underlined options are the factory defaults.
CONFIG Items
Options

MANUAL
AUTO
5-40
Description
Auto or manual tearoff feed.
Automatic tearoff feed is invalid,
and tearoff feed must be done using the
TEAR OFF button.
Automatic tearoff feed is valid but only
for continuous forms. Tearoff feed can
also be done using the TEAR OFF
button.
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.6 CONFIG Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
CONFIG Items
Options
VISIBLE
Paper
Handling
Note: For both settings, tearoff
positioning will fail if the page length
setting does not match the actual
perforation spacing.
Setting Up
ALWAYS
Tearoff position.
Select this option when your software
positions forms to the next top-of-form
after printing the last data. The printer
performs tearoff feed without adding a
form feed when data transfer has
stopped.
Select this option when your software
stops after printing the last data. The
printer performs tearoff feed after
adding a form feed when data transfer
has stopped.
Introduction

Description
The following  item is printed when TEAROFF:AUTO is
specified for the  item.
User's Manual
Tearoff enabled time (offset time).
The offset time is from when data
transfer stops to when the printer
performs automatic tearoff feed.
If the printer receives data again
within the offset time, the printer does
not perform automatic tearoff feed.
5-41
Setup Mode
Mode
Setup
0 SEC
1 SEC
2 SEC
4 SEC
6 SEC
Printing

USING SETUP MODE
Table 5.6 CONFIG Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
CONFIG Items
Options

(continued)
Description
In some application programs, data
transfer may stop temporarily due
to internal processing. This setting can
avoid an undesired tearoff feed by
waiting for up to six seconds each time
data transfer stops.

AUTO
BUTTON
Single sheet autoloading.
Single sheet paper is automatically
loaded a certain time after you set
the paper.
Single sheet paper can be loaded by
pressing the LOAD button.
The following  item is printed when CUTLOAD:AUTO is
specified for the  item.

0.5, 1.0,
1.5, 2.0
2.5, 3.0SEC

DIRECT
QUEUED
5-42
Autoload start time.
Autoloading starts when this
amount of time passes after you set
single sheet paper.
Command decode timing.
The printer decodes certain commands
immediately after receiving data.
Example:
ESC SUB I, ESC CR P (DPL24C+)
ESC Q # (IBM XL24E)
The printer decodes commands after
storing all data (including commands)
in the input buffer. This speeds data
reception because the printer does not
require decoding time during data
reception.
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.6 CONFIG Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
CONFIG Items
Options
ENABLE
DISABLE
OFFLINE
ONLINE
NONE
SETUP
ALL
User's Manual
5-43
Setup Mode
Mode
Setup
DISABLE
ENABLE
Effectiveness of the Cut Sheet Selection
command (//S//).
Makes the command ineffective.
Makes the command effective.
Note: The Cut Sheet Selection command
(//S//) changes the paper source to
the paper table and waits for
manual insertion of a cut sheet.
Printing

Lock function of setup mode.
Enables all buttons on the control panel.
Disables the setup-related buttons to keep
the printer from entering setup mode during
the offline state.
Disables the setup-related buttons and the
MENU button.
Once this setting has been selected, setup
mode cannot be entered from the control
panel. To cancel this setting, turn the
power on while simultaneously pressing the
MENU, TEAROFF, and LF/FF buttons.
Paper
Handling

Printer status after loading paper in
offline mode.
Remains offline after paper loading.
Goes into online after paper loading.
Setting Up

Area-over detection control.
Detects the left and right edges of
paper when loading the paper.
The printer does not print data beyond
the edges, but turns on the AREA
OVER indicator.
Does not detect the edges. Select this
option when you are using colored or
preprinted paper.
Introduction

Description
USING SETUP MODE
Table 5.6 CONFIG Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
CONFIG Items
Options

TRACTOR
EDGE
GATHER
ENABLE
DISABLE
CUT-CTL
Detection of end of continuous forms.
Paper end is detected by the sensor on
the tractor unit.
Paper-end unprinted area:
Continuous forms: About 80 mm
Regardless of paper end, printing
continues near to the edge of paper.
Paper-end unprinted area:
About 4.7 mm for both continuous forms
Setting of ribbon protective control
at a line feed on continuous forms
The protective control is executed.
The protective control is not
executed.
Setting of retracting control at
canceling TEAR OFF of continuous
forms.
PRCISIN
SPEED
5-44
Description
The precision-prioritized retracting
control is executed.
It retracts a certain amount of paper
(the top part of the paper which
hangs out from the TOFS), and then
moves back to the position before
TEAR OFF. If TOFS detects paper
end when a certain amount of paper
is retracted, it executes the continuous forms save operation and then
executes the paper loading operation.
The speed-prioritized retracting
control is executed.
It retracts the paper by the amount
the paper was advanced.
User's Manual
USING SETUP MODE
Quick
Reference
Table 5.6 CONFIG Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
CONFIG Items
Options
SKIP-PR
DISABLE
The skip processing is not executed.
It does not change the printing speed
for the blank spaces.
- If the printing speed of the printing
data varies before and after the
blank spaces (such as LQ
characters + blank space + CQ
characters), it changes printing
speeds regardless of this setting.
ENABLE
DISABLE
5-45
Setup Mode
Mode
Setup
ENABLE
DISABLE
Setting of reducing backward line
feeds as much as possible. Backward
line feeds occur when printing vertical
enlargement characters or multi-path
characters which involve several
printing paths for a print activation.
Reduce control is performed.
Reduce control is not performed.
Printing
BANDCTL
Setting of the asynchronous status
function
The status information is stored in the
send buffer by a nibble mode request.
The status information is not stored in
the send buffer by a nibble mode
request.
Paper
Handling
The skip processing is executed.
When a certain amount of blank
spaces are found in a line, it changes
the printing speed for the blank
spaces.
Setting Up
ENABLE
Introduction
Setting of printing speed change
processing (skip)
STATUS
User's Manual
Description
USING SETUP MODE
Table 5.6 CONFIG Items and Options (Cont.)
NOTE: Underlined options are the factory defaults.
CONFIG Items
Options
TOF-CTL
DRIVER
SETUP
<==END==>
5-46
Description
Setting of priority on TOF control to
a printer driver specification or a
setup specification. TOF control
determines the amout of the top
margin when paper is fed to the home
position.
Driver specification is given priority.
Setup specification is given priority.
Indicates the end of the CONFIG
item list. Press the MENU button to print
the first item, which is .
Press the TEAR OFF button to print the
previous item. Press the ONLINE button
to reprint the <> menu.
User's Manual
USING SETUP MODE
Quick
Reference
Procedure
To change the printer configuration options, make sure that continuous
forms paper is loaded and then proceed as follows:
1. Enter setup mode.
Introduction
Press the TEAR OFF button and the ONLINE button simultaneously
until the printer beeps. Wait for the printer to stop printing and
check that the following <> menu is printed:
<>
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
2. Select the CONFIG function.
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under CONFIG. Press the MENU button to select the
CONFIG function and print the following  options:
MANUAL
Paper
Handling

AUTO
3. Select an option.
4. Exit the CONFIG function.
Press the ONLINE button to exit the CONFIG function and reprint
the <> menu.
• Select another function, or
• Exit setup mode, saving your changes.
For details on other functions, see the other sections in this chapter.
To exit setup mode and save your changes, make sure that the red
cursor is positioned under SAVE & END, then press the MENU
button or the TEAR OFF button.
5-47
Setup Mode
Mode
Setup
5. Do either of the following:
Printing
Press the LOAD button or the LF/FF button to move the cursor to
either MANUAL or AUTO. Press the MENU button to select the
option and print the  item. If other items must be
specified, do so now. Otherwise, go to step 4.
User's Manual
Setting Up
V-ALMNT
USING SETUP MODE
EXITING AND SAVING
This section describes how to exit the setup mode save any changes you
made:
To exit setup mode immediately, select the SAVE & END function.
Any settings changed while in setup mode are saved as the new power-on
defaults for the printer. The new defaults remain active until you change them
again.
NOTE
The only way to exit setup mode without saving your changes is to turn off
the printer. When you turn the printer back on, the previous default
settings are used.
Procedure
To exit setup mode and save your changes using SAVE & END, proceed as
follows:
1. Print the <> menu.
The <> menu should be the last printed line on the
page. If the menu is not printed, press the ONLINE button to print the
menu. If you are using the SELF-TST or HEX-DUMP function, press
the LF/FF button instead of the ONLINE button to print the menu.
The <> menu is shown below.
<>
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
2. Select the SAVE & END function.
Make sure that the red cursor is positioned under SAVE & END.
Press the MENU button or the TEAR OFF button to select SAVE &
END. The printer exits setup mode and returns online (the ONLINE
indicator lights green). Any changes you made while in setup mode
are saved.
5-48
User's Manual
USING SETUP MODE
This section describes how to reset the printer’s power-on defaults, all of the
factory defaults, or the factory defaults only for MENU1 and MENU2.
Quick
Reference
RESETTING DEFAULTS
Resetting Power-On Defaults
Introduction
Power-on defaults are the settings saved in the printer’s permanent memory.
The defaults are enabled whenever you turn the printer on. The easiest way
to reset the power-on defaults is to turn the printer off and then on again.
This method is useful if you have made changes in setup mode that you do
not want to save.
Factory defaults are those settings preselected at the factory. For a list of the
printer’s factory defaults, see the section Printing a List of Selected
Options earlier in this chapter. To reset the factory defaults for all functions,
proceed as follows:
2. While pressing the MENU, TEAR OFF, and ONLINE buttons, turn
on the printer. Continue to press all three buttons until the printer
beeps.
Printing
The factory defaults are now reset.
Resetting Factory Defaults in MENU1 and MENU2
5-49
Setup Mode
Mode
Setup
This method resets factory defaults for MENU1 and MENU2 options, listed
in Table 5.3, but does not reset the printer hardware, print position adjustment, and configuration options. To reset the factory defaults in MENU1
and MENU2, proceed as follows:
User's Manual
Paper
Handling
1. Turn off the printer.
Setting Up
Resetting Factory Defaults
USING SETUP MODE
1. Enter setup mode.
Press the TEAR OFF button and the ONLINE button simultaneously
until the printer beeps. Wait for the printer to stop printing and
check that the following <> menu is printed:
<>
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
2. Select the DEFAULT function.
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under DEFAULT. Press the TEAR OFF button or the
MENU button to select the DEFAULT function. The printer reprints
the <> menu. The default values in MENU1 and
MENU2 are now reset.
3. Do either of the following:
• Select new options for MENU1 or MENU2.
• Exit setup mode, saving the factory defaults.
See the section Changing MENU1 and MENU2 Options. To exit
setup mode and save the new defaults, make sure that the red cursor
is positioned under SAVE & END, then press the TEAR OFF button
or the MENU button.
USING THE DIAGNOSTIC
FUNCTIONS
This section describes how to use the following diagnostic functions:
• SELF-TST
• HEX-DUMP
• V-ALMNT
These functions are used for checking print quality and diagnosing printer
problems. HEX-DUMP also provides useful information for programmers.
5-50
User's Manual
USING SETUP MODE
Quick
Reference
Printing the Self-Test
The SELF-TST function prints test pages to check how the printer operates
independently of your computer. The self-test does not check the interface
between the computer and the printer.
Introduction
The self-test prints the printer’s firmware version, its resident emulations,
and all of the characters available in the currently selected character set. If
the DPL24C PLUS emulation is selected for MENU1, the self-test is printed
using the settings currently assigned to MENU1.
This procedure assumes that you are in setup mode. To print the self-test,
make sure that continuous forms paper is loaded into the printer. Then
proceed as follows:
Setting Up
Procedure
1. Print the <> menu.
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
Printing
<>
Paper
Handling
The <> menu should be the last printed line on the
page. If the menu is not printed, press the ONLINE button to print
the menu. If you are using the HEX-DUMP function, press the LF/
FF button instead of the ONLINE button to print the menu. The
following <> menu is printed:
Setup Mode
Mode
Setup
User's Manual
5-51
USING SETUP MODE
2. Select the SELF-TST function.
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under SELF-TST, and then press the MENU button or
the TEAR OFF button. The printer selects SELF-TST and starts
printing. A short help menu is printed at the top of the page,
followed by the self-test. Note that the printer is not online during
self-test printing.
3. Examine the self-test page.
A sample self-test page is shown in Chapter 2. To pause during selftest printing, press the MENU button or the TEAR OFF button. To
resume self-test printing, press the FONT button or the MENU
button again.
4. Exit the SELF-TST function.
Exit the SELF-TST function in either of the following ways:
• To exit SELF-TST and remain in setup mode, press the LF/FF
button. The <> menu is then reprinted.
• To exit SELF-TST and return online, press the ONLINE button.
The printer permanently saves any changes made while in setup
mode and returns online.
The self-test can also be started by turning off the printer, and then pressing
the LF/FF button while turning the printer back on. As described in Chapter
2, this method is useful when you first set up the printer.
Printing Hex Dumps
The HEX-DUMP function prints data and commands in hexadecimal
characters and abbreviated control codes. The IBM character set 2 is used
for printing (see Appendix E). The HEX-DUMP function is useful for
checking whether your computer is sending the correct commands to the
printer and whether the printer is executing the commands correctly. It is
also useful for debugging software programs.
5-52
User's Manual
USING SETUP MODE
Quick
Reference
Procedure
To print hex dumps, make sure that continuous forms paper is loaded into
the printer. Then proceed as follows:
Introduction
1. Enter setup mode.
Press the TEAR OFF button and the ONLINE button simultaneously
until the printer beeps. Wait for the printer to stop printing and
check that the following <> menu is printed:
SAVE&END
MENU1
MENU2
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
V-ALMNT
Setting Up
<>
2. Select the HEX-DUMP function.
To start hex dump printing, send your file or program to the printer.
The printer goes online and prints the hex dump.
NOTE
When hex dump printing stops, the printer remains online in
setup mode (the ONLINE indicator is green). To print another
hex dump, send another file to the printer.
User's Manual
5-53
Setup Mode
Mode
Setup
Press the MENU button or the TEAR OFF button to pause during
hex dump printing. To resume hex dump printing, press the button
again.
Printing
3. Print the hex dump.
Paper
Handling
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under HEX-DUMP, then press the TEAR OFF button
or the MENU button to select the HEX-DUMP function. The printer
goes online and prints a header and a short help menu.
USING SETUP MODE
Sample hex dump
4. Exit the HEX-DUMP function.
Exit the HEX-DUMP function in either of the following ways:
• To remain in setup mode, press the LF/FF button. The <> menu is then reprinted. For details on other functions,
see other sections in this chapter.
• To return to online normal mode, press the ONLINE button. If
you press the ONLINE button while the hex dump is printing, The
printer immediately switches to normal online mode. Any data
that was sent to the printer but not printed is discarded (cleared).
You can also enter hex dump mode, by turning off the printer, and then
turning the printer back on while simultaneously pressing the ONLINE
button and the LF/FF button until the printer beeps.
5-54
User's Manual
USING SETUP MODE
Introduction
The V-ALMNT function corrects the vertical character displacement that
sometimes occurs with bidirectional printing. Characters printed from left to
right are not aligned with characters printed from right to left as shown
below:
This example shows how printing looks
when characters are vertically
misaligned. Note that the left
margin is not straight.
Procedure
Press the MENU button and the TEAR OFF button simultaneously
until the printer beeps. Wait for the printer to stop printing and
check that the following <> menu is printed:
HARDWRE
ADJUST
CONFIG
DEFAULT
LIST
SELF-TST
HEX-DUMP
5-55
Setup Mode
Mode
Setup
User's Manual
MENU2
Printing
1. Enter setup mode.
Paper
Handling
Make sure that continuous forms paper is loaded in the printer. If possible,
use forms at least 216 mm (8.5 inches) wide for 80 column printers or
356mm (14inches) wide for 136 colmun prnters to avoid printing on the
platen.
However, you can also use letter or A4 size forms if you set the WIDTH
option in MENU1 to 8 inches.
See the section Changing MENU1 and MENU2 Options for details. Then
proceed as follows to check and correct vertical print alignment:
Setting Up
If you notice misaligned printing, use the following procedure to check and
correct the vertical print alignment.
<>
SAVE&END MENU1
V-ALMNT
Quick
Reference
Checking Vertical Print Alignment (V-ALMNT)
USING SETUP MODE
2. Select the V-ALMNT function.
Repeatedly press the LOAD button or the LF/FF button to position
the red cursor under V-ALMNT, then press the MENU button or the
TEAR OFF button to select the V-ALMNT function. The printer
prints the help menu then starts printing rows of parallel bars using
letter quality speed.
3. Adjust the vertical print alignment at letter quality speed.
Examine the parallel bars. If the bars are aligned (not jagged), go to
step 4. If the bars are offset to the left, repeatedly press the LOAD
button until the bars are aligned. If the bars are offset to the right,
repeatedly press the LF/FF button until the bars are aligned. (In the
following figure, the first line is assumed to be printed from left to
right.)
Bars offset to the left
Bars offset to the right
4. Adjust the vertical print alignment at correspondence speed.
Press the TEAR OFF button to switch from letter speed to correspondence speed.
Examine the parallel bars and adjust the vertical print alignment as
described step 3.
5. Adjust the vertical print alignment at draft speed.
Press the TEAR OFF button to switch from correspondence speed to
draft speed.
Examine the parallel bars and adjust the vertical print alignment as
described step 3.
5-56
User's Manual
USING SETUP MODE
Press the ONLINE button to exit the V-ALMNT function and save
the new vertical alignment settings. The printer exits setup mode and
returns online.
Quick
Reference
6. Exit the V-ALMNT function.
Introduction
NOTE
To exit the V-ALMNT function, you must exit setup mode.
Setting Up
Paper
Handling
Printing
SETUP MODE REFERENCE
User's Manual
The following flowchart shows how setup mode is organized for the Fujitsu
DPL24C PLUS emulation. Differences in the IBM Proprinter XL24E and
Epson ESC/P2 emulations are summarized after the flowchart.
5-57
Setup Mode
Mode
Setup
Correct vertical print alignment
USING SETUP MODE
DPL24C PLUS ORGANIZATION
This menu is not displayed on the DL3750+ printer.
5-58
User's Manual
USING SETUP MODE
Quick
Reference
Introduction
Setting Up
Paper
Handling
Printing
Setup Mode
Mode
Setup
5-59
User's Manual
USING SETUP MODE
Differences in IBM Proprinter XL24E Emulation
In the IBM Proprinter XL24E emulation, MENU1 and MENU2 differ from
the DPL24C PLUS emulation in the following ways:
• The following options are different:
CHAR-W: NORMAL *
2 TIMES
CHAR-H: NORMAL *
2 TIMES
ATTRIB: NONE *
ITALIC
SHADOW
BOLD
• The AGM item is provided:
CHR-SET: SET 2 *
SET 1
AGM: OFF *
ON
PRF-SKIP: NO-SKIP *
SKIP
• The LF-CODE item’s default is set to the other option:
LF-CODE: LF & CR
LF ONLY *
5-60
User's Manual
USING SETUP MODE
Quick
Reference
Differences in Epson ESC/P2 Emulation
In the Epson ESC/P2 emulation, MENU1 and MENU2 differ from the
DPL24C PLUS emulation in the following ways:
Introduction
• The ZEROFNT and LF-CODE items are not defined.
• The following options are different:
PAGE LG:
11.0 IN
11.5 IN *
22.0 IN
LATIN2
LATN2-T
KAMENIC
KAMEN-T
TURKY
TURKY-T
CYRILIC
IBM437
IBM851
ELOT928
PG-DHN
LATIN-P
ISO-LTN
LITHUA1
LITHUA2
MIK
MACEDON
PG-MAC
ELOT927
ABG
ABY
DEC GR
HBR-OLD
PG862
HBR-DEC
GREEKII
ISO-TUK
KOREA
LEGAL
RUSCII
LATIN-9
CHR-SET: ITALIC *
GRAPHIC
Paper
Handling
LANGUGE: USA
UK
GERMAN
SWEDISH
DANISH1
ITALIAN
SPANSH1
SPANSH2
JAPAN
NORWEGN
LATIN A
FRENCH
PAGE437*
PAGE850
PAGE860
PAGE863
PAGE865
ECMA94
DANISH2
ISO8859
PG852
PG852-T
PG855
PG866
HUNGARY
HUNG-T
SLOV
SLOV-T
POLISH
POLSH-T
MAZOWIA
MAZOW-T
Setting Up
4.0 IN
4.5 IN
5.0 IN
5.5 IN
Printing
Setup Mode
Mode
Setup
User's Manual
5-61
USING SETUP MODE
ONLINE SETUP MODE
The preceding sections describe offline setup mode. This section introduces
online setup mode. The tedious task of setting up printer features one-by-one
from the control panel and printing and checking the desired options on paper can
be avoided by using online setup mode. In online setup mode, printer features are
set via the computer rather than the printer control panel.
Put the printer in online setup mode, in either of the following two ways:
• Turn the printer off and then turn the printer back on while pressing
the MENU button. Hold down the button until the printer beeps.
• Issue the printer command ESC e ONLINE. This command is valid
in any emulation.
Send setup data from the computer in any of the following three ways:
• Enter setup data directly from the computer keyboard before starting
your job. With MS-DOS, hold down the Ctrl key and type P. Data
entered from the keyboard is sent directly to the printer. When data
entry is complete, hold down the Ctrl key again and type P. This
method is useful when just a few settings need to be changed.
• Use an editor program to prepare a setup data file and then send the
file to the printer using a command before starting your job. With
MS-DOS, use the COPY command. This method is useful when
settings are used repeatedly.
• Write a program that enables interactive entry of setup data on the
CRT screen. This method is the most useful of the three. Check with
your dealer for currently available programs.
To exit from online setup mode, send EXIT as the last setup data.
For details of setup data and its format, refer to the programmer's manual for
each emulation.
5-62
User's Manual
MAINTENANCE
Your printer requires very little care. Occasional
cleaning and replacement of the ribbon cartridge
are all that is required.
Maintenance
MAINTENANCE
Lubrication of the printer is not usually necessary.
If the print head carriage does not move smoothly back and forth, clean the
printer as described in this chapter. If the problem continues, contact your
dealer to determine whether lubrication might be needed.
CLEANING
The front and back covers, the ejection cover, and the acoustic cover of the
printer help protect against dust, dirt, and other contaminants. However,
paper produces small particles that accumulate inside the printer. This
section explains how to clean and vacuum the printer and how to clean the
platen and paper bail rollers.
It is easier to clean the printer when the front cover, the ejection cover, and
the cut sheet stand and back cover are removed.
Cleaning and Vacuuming the Printer
WARNING
To avoid any possibility of injury, before cleaning the printer, turn off the
power to both the printer and the computer, and unplug the printer.
Use the following procedure to clean and vacuum the printer as required:
1. Remove any paper from the printer. Make sure that the power is off,
and then disconnect the printer power cord.
2. Using a soft vacuum brush, vacuum the exterior of the printer. Be
sure to vacuum the air vents at the front, left sides, and bottom of the
printer. Also vacuum the cut sheet stand.
User's Manual
6-1
MAINTENANCE
3. Use a soft, damp cloth to wipe the exterior of the printer, including
the covers and separator. A mild detergent may be used.
CAUTION
Do not use solvents, kerosene, or abrasive cleaning materials that
may damage the printer.
4. Open the front cover of the printer and remove the ribbon cartridge.
Using a soft vacuum brush, gently vacuum the platen, print head
carriage, and surrounding areas. You can easily slide the print head to
the left or right when the power is off. Be careful not to press too hard
on the flat ribbon cable that extends from the print head carriage.
Flat cable
Printer interior
5. Re-install the ribbon cartridge. Close the front cover.
6. Open the ejection cover. Vacuum the rollers, paper entry slot, and
surrounding areas.
7. Raise the cut sheet stand and the back cover. Vacuum the forms
tractors and surrounding areas.
6-2
User's Manual
MAINTENANCE
Clean the platen and rollers about once a month to remove excess ink. Use
the platen cleaner recommended by your supplier and proceed as follows:
1. Apply a small amount of platen cleaner to a soft cloth. Avoid
spilling platen cleaner inside the printer.
CAUTION
Do not use alcohol to clean the platen. Alcohol may cause the
rubber to harden.
2. Place the cloth against the platen and manually rotate the platen
knob.
3. To dry the platen, place a dry cloth against the platen and manually
rotate the platen knob.
4. Gently wipe the rollers using the cloth moistened with the platen
cleaner. Dry the rollers using a dry cloth.
REPLACING THE RIBBON
There are two ways of replacing the ribbon. You can install a new ribbon
cartridge in the printer or refill the old ribbon cartridge with new ribbon from
a ribbon subcassette. Appendix A lists order numbers for ribbon cartridges
and ribbon subcassettes. The following procedure is for ribbon cartridges.
For ribbon subcassettes, refer to the instructions shipped with the
subcassette.
To replace the ribbon cartridge:
1. Turn off the printer.
2. Open the front cover of the printer. For easy installation, slide the
print head carriage to a position where it does not face a roller.
CAUTION
The print head may be hot if you have been printing recently.
User's Manual
6-3
Maintenance
Cleaning the Platen and Exit Rollers
MAINTENANCE
3. Move the paper thickness lever to position D.
Paper thickness lever
Move to D.
Paper thickness lever
4. To remove the ribbon cartridge, press the ribbon release levers located
on either side of the cartridge and carefully lift the cartridge out of the
printer.
Print head
Print guide
Removing the ribbon cartridge
6-4
User's Manual
MAINTENANCE
Ribbon feed knob
Turn the knob
clockwise.
Roller
Release
tabs
Preparing the ribbon cartridge
CAUTION
Do not turn the ribbon feed knob in counterclockwise direction..
6. Verify that the power to the printer is off.
(Make sure that the circle mark on the power switch is pressed.).
Installing the ribbon cartridge
7. Move the paper thickness lever to the D position.
8. Open the front cover.
User's Manual
6-5
Maintenance
5. Using the procedure below, release the roller from the LOCK position
and turn the ribbon feed knob clockwise to take up any ribbon slack.
Push in the gray ribbon release tabs on the side of the ribbon cartridge
to release them, and slide the roller from the LOCK position to the
FREE position.
MAINTENANCE
9. Align the print head position with the dot mark (green) on the printer
ejection cover.
Dot mark (green)
WARNING
Avoid touching the print head while using or immediately after using the
printer, as doing so may lead to burns. Wait until the print head cools
down before touching it.
10. Thread the ribbon between the print head and the print guide, then
gently press down on the ribbon cartridge against the printer until it
clicks into place.
(Make sure that the ribbon feed knob is facing upward.)
Print guide
Print head
Ribbon cartridge
Ribbon
Print guide
Tip of print head
11. Turn the ribbon feed knob clockwise to take up any ribbon slack.
12. Move the paper thickness lever back to its original position. For
single sheet printing, the correct position is 1. Table 3.2 in Chapter 3
gives other paper thickness lever settings.
13. Close the front cover of the printer.
6-6
User's Manual
MAINTENANCE
Maintenance
REPLACING THE PRINT
HEAD
The print head is easy to replace.
CAUTION
The print head may be hot if you have been printing recently.
To remove the print head:
1. Turn off the printer.
2. Open the front cover of the printer and remove the ribbon cartridge.
3. Pull the right end of the head lock wire forward to release it from the
hook at the right of the print head carriage. Then release the wire
from the center hook.
4. Remove the print head from the connector on the carriage, as shown
in the figure below.
Head lock wire
Replacing the print head
User's Manual
6-7
MAINTENANCE
To install the print head:
1. Carefully fit the mounting guide grooves of the print head on the
locating studs on the carriage.
2. Push the print head into the connector and hook the wire into place in
the reverse order of removal.
6-8
User's Manual
TROUBLE-SHOOTING
TROUBLE-SHOOTING
Troubleshooting
Your printer is extremely reliable, but occasional
problems may occur. You can solve many of
these problems yourself, using this chapter.
If you encounter problems that you cannot resolve,
contact your dealer for assistance.
This chapter is organized as follows:
• Solving problems
• Diagnostic functions
• Getting help
SOLVING PROBLEMS
The tables in this section describe common printer problems and their
solutions. The following types of problems are considered:
•
•
•
•
Print quality problems
Paper handling problems
Operating problems
Printer failures
Print Quality Problems
Poor print quality or other printing problems are often caused by incorrect
printer setup or incorrect software settings. A gradual decrease in print
quality usually indicates a worn ribbon. Table 7.1 identifies common print
quality problems and suggests solutions.
User's Manual
7-1
TROUBLE-SHOOTING
Table 7.1 Print Quality Problems and Solutions
Problem
Printing is too
light or too dark.
Solution
Make sure that the ribbon cartridge is
properly installed and that the ribbon feeds smoothly.
Make sure that the paper thickness lever is set for the
thickness of your paper. See Table 3.2 in Chapter 3.
Check ribbon wear. Replace the ribbon if necessary.
Stains or smudges
appear on the
page.
Make sure that the paper thickness lever is set
for the thickness of your paper. See Table 3.2 in
Chapter 3.
Check ribbon wear. Replace the ribbon if necessary.
Check whether the tip of the print head is dirty.
Clean the head with a soft cloth if necessary.
The page is blank.
Make sure that the ribbon cartridge is properly
installed.
Printing is erratic
or the wrong
characters are
printed. Many
"?" characters are
printed.
Make sure that the interface cable is securely
connected to both the printer and computer.
Make sure that the printer emulation selected in
your software is the same as the emulation
selected on the printer. See the section Selecting an
Emulation in Chapter 2.
If you are using an RS-232C serial interface, make
sure that the serial settings required by your software
or computer are the same as the settings on the
printer. See the section Changing Hardware
Options in Chapter 5.
7-2
User's Manual
TROUBLE-SHOOTING
Table 7.1 Print Quality Problems and Solutions (Cont.)
Problem
Solution
Use the printer’s V-ALMNT function to
check the vertical print alignment. If necessary,
adjust the print alignment. See the section
Using the Diagnostic Functions in Chapter 5.
The top margin is
wrong.
The top margin is the sum of the top-of-form
setting, the software-specified top margin, and the
printer’s TOP-MRG setting. Proceed as follows:
Troubleshooting
Printing is
vertically
misaligned
(jagged).
• Make sure that the top-of-form setting is
correct. The factory default is 25.4 mm (1
inch). See the section Changing Top-of
Form in Chapter 5.
• Check the software-specified top margin.
Refer to your software documentation.
• Check the printer’s TOP-MRG setting. See
the section Changing MENU1 and MENU2
Options in Chapter 5.
Lines are double
spaced instead of
single spaced.
User's Manual
Check the line spacing setting in your software.
Change the CR-CODE setting in the printer setup
mode to CR ONLY. See the section Changing
MENU1 and MENU2 Options in Chapter 5.
The printer
overprints on the
same line.
Change the CR-CODE setting in the printer
setup mode to CR & LF. See the section
Changing MENU1 and MENU2 Options in
Chapter 5.
The next print line
starts where the
previous line
ended instead of
at the left margin.
Change the LF-CODE setting in the printer
setup mode to LF & CR. See the section
Changing MENU1 and MENU2 Options in
Chapter 5.
7-3
TROUBLE-SHOOTING
Table 7.1 Print Quality Problems and Solutions (Cont.)
Problem
Solution
If an error occurs
If an error occurs during printing with Windows,
during printing with execute reset from the control panel or turn off the
Windows, simply
printer, then print the page again.
printing the page
again will cause the
printed characters
to be garbled.
Paper Handling Problems
Table 7.2 describes common paper handling problems and suggests solutions.
See Chapter 3 for detailed procedures on loading and using paper.
Table 7.2 Paper Handling Problems and Solutions
Problem
Solution
Paper cannot be
loaded or fed.
Make sure that the paper select lever is set
correctly. Move the lever backward for continuous
forms and forward for single sheets.
Make sure that the paper covers the paper-out sensor,
i.e., the left paper edge is within 52 mm for single
sheets or 41 mm for continuous forms from the left
edge of the platen. (This problem cannot occur if you
use the forms tractor unit or insert a single sheet with
its left edge in contact with the left paper guide.)
Make sure that the paper holder is closed and forms
tractors are positioned correctly to match the width of
your paper.
Make sure that the printer does not detect the paper
after you have ejected the loaded paper manually.
If the printer detects paper even though it has already
been ejected, press the LOAD button and have the
printer perform the paper ejection operation, then load
the paper again.
7-4
User's Manual
TROUBLE-SHOOTING
Table 7.2 Paper Handling Problems and Solutions (Cont.)
Problem
Solution
Move the paper thickness lever to position D.
loading.
Turn off the printer and remove the jammed
Troubleshooting
Paper jams while
paper. Remove any obstructions from the paper
path.
Make sure that the paper thickness lever is set for the
thickness of your paper. See Table 3.2 in Chapter 3.
Make sure that the paper is not folded, creased, or
torn.
Reload the paper.
Paper jams while
Move the paper thickness lever to position D.
printing.
Turn off the printer and remove the jammed
paper. Remove any obstructions from the paper
path.
Make sure that the paper thickness lever is set for the
thickness of your paper. See Table 3.2 in Chapter 3.
For continuous forms, make sure that the incoming
and outgoing paper stacks are correctly placed.
Paper should feed straight.
Paper slips off the
forms tractors or
the perforated
holes of the paper
tear during
printing.
User's Manual
Make sure that the forms tractors are positioned
correctly for the width of your paper and that
the perforated holes of the paper fit directly over
the tractor sprockets.
7-5
TROUBLE-SHOOTING
Tips for clearing a jammed sheet from the printer
If a sheet of paper is jammed between the print head and the platen and
cannot be removed, clear it as follows:
1. Turn off the printer and disconnect the power cord from the receptacle.
2. Push up the locking levers to release the forms tractors and open the
paper holders.
3. Move the paper thickness lever to position D.
4. Move the print head so that you can remove the jammed sheet easily
and clear the sheet.
NOTE
The print head is hot immediately after printing. Move it after making
sure that it gets cool.
•
7-6
If you cannot clear the
jammed sheet by the
above procedure, set
fourfold continuous
forms paper on the
forms tractors and turn
the platen knob to feed
the paper forward. The
jammed paper is pushed
out. Before operation, be sure to position the print head at the
center of the jammed paper.
User's Manual
TROUBLE-SHOOTING
Operating Problems
If any of the errors listed in Table 7.3 occurs, the PAPER OUT LED lights
up, and an alarm beeps, and the printer goes offline.
Troubleshooting
In such cases, the buttons on the control panel can be used in the same
manner as those when the printer is in the offline state.
Table 7.3 Operating Problems and Solutions
Error name
Error description
Recovery method
Paper end (PE) error Paper end is detected. (*1)
Eject jam error
Continuous form/
cut sheet switch
lever error
- Insert and load the
paper in the paper tray.
Paper end is not detected
- Eject forms or sheets.
even after a large amount
- Press the online button
of continuous forms or cut
to turn the printer
sheets were ejected.
online.
In continuous form loading - Switch the continuous
status, the continuous form/ form/cut sheet switch
cut sheet switch lever is
lever back to its
switched to cut sheet mode.
original position.
In cut sheet loading status, - Remove the loaded
the continuous form/cut
paper.
sheet switch lever is
switched to continuous form
mode.
If the error occurs, all
buttons are disabled.
User's Manual
7-7
TROUBLE-SHOOTING
Table 7.3 Operating Problems and Solutions (Cont.)
Error name
Load jam error
Error description
Recovery method
After the tractor PE sensor
detected the form at
continuous form loading,
the TOF sensor does not
detect the top of the form
even after line feed is
executed a certain number
of times.
After the set sensor detects
the sheet at cut sheet
loading, the TOF sensor
does not detect he top of
the sheet even after line
feed is executed a certain
number of times.
- Execute the loading
operation.
- Press the online button
to turn the printer
online.
- When the cut sheets
are loaded, remove the
sheets once, and
then insert them again.
They are then loaded
automatically.
LEDs light up depending on the following error types.
LED status
Error name
ONLINE
Paper end
Eject jam error
Continuous form/
cut sheet switch
lever error
Load jam error
Blink
AREA OVER
Light
PAPER OUT
*1 If the setup item PPR-OUT:IGNORE is specified, paper end is not
detected.
7-8
User's Manual
TROUBLE-SHOOTING
Printer Failures
A user cannot generally resolve a problem involving defective printer
hardware. On detecting a fatal error, the printer will:
Stop printing
Beep four times
Turn the ONLINE indicator off
Blink the PAPER OUT indicator (see Table 7.4 for the error type).
Troubleshooting
•
•
•
•
Table 7.4 Printer Failures
Error
+34 V undervoltage error
Left end sensor error
Overload error
RAM error
Hight voltage error
LED states


ONLINE
PAPER OUT
MENU1
PAPER OUT
MENU2
PAPER OUT
AREA OVER
PAPER OUT
PAPER OUT
and
AREA OVER
The following errors cause the printer to turn off the power:
•
•
•
•
Print head error
Space motor error
Line feed motor error
+34 V overvoltage error
No error condition is displayed if any of these errors occurs.
Turn the printer off and back on, then rerun the same job to check if the error
was transient. If the error recurs, contact your dealer.
User's Manual
7-9
TROUBLE-SHOOTING
DIAGNOSTIC
FUNCTIONS
The printer diagnostic functions are SELF-TST, HEX-DUMP, and
V-ALMNT.
• SELF-TST tells you whether the printer hardware is functioning
correctly. If the printer hardware is functional, any problems you are
having are probably caused by incorrect printer settings, incorrect
software settings, the interface, or the computer.
• HEX-DUMP allows you to determine whether the computer is
sending the correct commands to the printer, and whether the printer
is executing the commands correctly. This function is useful to
programmers or others who understand how to interpret hex dumps.
• V-ALMNT allows you to check and, if necessary, correct the printer’s
vertical print alignment.
For details on using these functions, all of which are available in the printer
setup mode, see the section Using the Diagnostic Functions in Chapter 5.
GETTING HELP
If you are not able to correct a problem using this chapter, contact your dealer
for assistance. Be prepared to provide the following information:
• The printer number is on the rating label on the right side of the
printer. The serial number and date of manufacture are on the label
on the rear of the printer.
• Description of the problem
• Type of interface you are using
• Names of your software packages
• List of the printer default settings. To print the default settings, see
the section Printing a List of Selected Options in Chapter 5.
7-10
User's Manual
INSTALLING OPTIONS
INSTALLING OPTIONS
The installaion of options allows you to expand
the capabilities of your printer. Options available
for the printer include:
• LAN card
• RS-232C serial interface board
The LAN card is a uset installable option, but can be installed only on a
printer model with the parallel and USB interfaces. For information on the
installation procedure, refer to the manual that comes with the LAN card.
Note that the RS-232C serial interface is a factory or dealer installable option.
Options
Options can be purchased from your dealer. Order numbers for options are
given in Appendix A.
User's Manual
8-1
INSTALLING OPTIONS
8-2
User's Manual

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