Fujitsu Dx60 Users Manual ETERNUS S2 Disk Storage System User's Guide Operation

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2015-01-25

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Cover
Preface
About this Manual
Table of Contents
List of Figures
List of Tables
Chapter 1 Components
Chapter 2 Standard Operations
Chapter 3 Setup
Chapter 4 Operations
- 4.1 LAN for Operation Management
- 4.2 Monitoring ETERNUS DX Disk Storage System Status
Chapter 5 Installing Optional Products
- 5.1 Installing Disks
- 5.2 Installing Drive Enclosures
Chapter 6 Maintenance
Chapter 7 Troubleshooting
- 7.1 Check List
- 7.2 Required Information for Inquiries
Appendix A Event Notification Message List
- A.1 Message Format
- A.2 Message List
Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager
Colophon

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ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Preface

Fujitsu would like to thank you for purchasing our ETERNUS DX60 S2 Disk storage system.

The ETERNUS DX60 S2 Disk storage system is designed to be connected to a Fujitsu

(PRIMEQUEST or PRIMERGY) or non-Fujitsu servers.

This guide describes operation management and maintenance for the ETERNUS DX60 S2 Disk

storage system.

This guide is intended for use of ETERNUS DX60 S2 Disk storage system in regions other than

Japan.

Please carefully review the information outlined in this manual.

Third Edition

May 2012

Microsoft, Windows and Windows Server are either registered trademarks or trademarks of

Microsoft Corporation in the United States and/or other countries.

The company names, product names and service names mentioned in this document are

registered trademarks or trademarks of their respective companies.

Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

About this Manual

Organization

This document is composed of the following seven chapters and two appendices:

●Chapter 1 Components

This chapter describes the components of the ETERNUS DX60 S2 Disk storage system.

●Chapter 2 Standard Operations

This chapter explains how to turn on and off the ETERNUS DX60 S2 Disk storage system

and how to operate the buttons on the operation panel.

●Chapter 3 Setup

This chapter describes the required settings and notes for operation of the ETERNUS DX60

S2 Disk storage system.

●Chapter 4 Operations

This chapter describes the LAN for operation management of the ETERNUS DX60 S2 Disk

storage system and explains how to monitor the status of the ETERNUS DX60 S2 Disk

storage system.

●Chapter 5 Installing Optional Products

This chapter describes how to install optional products.

●Chapter 6 Maintenance

This chapter describes maintenance for the ETERNUS DX60 S2 Disk storage system.

●Chapter 7 Troubleshooting

This chapter explains troubleshooting when errors occur in the ETERNUS DX60 S2 Disk

storage system.

"Event Notification Message List" and "Event (SNMP Trap) Display When Using ServerView

Operation Manager" are described as appendices.

About this Manual

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Warning Notations

Warning signs are shown throughout this manual in order to prevent injury to the user and/or

material damage. These signs are composed of a symbol and a message describing the

recommended level of caution. The following explains the symbols, their levels of caution, and

their meanings as used in this manual.

The following symbols are used to indicate the type of warnings or cautions being described.

WARNING

This symbol indicates the possibility of serious or fatal injury if the

ETERNUS DX60 S2 Disk storage system is not used properly.

CAUTION

This symbol indicates the possibility of minor or moderate personal injury,

as well as damage to the ETERNUS DX60 S2 and/or to other users and

their property, if the ETERNUS DX60 S2 Disk storage system is not used

properly.

IMPORTANT

This symbol indicates IMPORTANT information for the user to note when

using the ETERNUS DX60 S2 Disk storage system.

Electric Shock

The triangle emphasizes the urgency of the WARNING and

CAUTION contents. Inside the triangle and above it are details concerning

the symbol (e.g. Electrical Shock).

No Disassembly

The barred "Do Not..." circle warns against certain actions. The

action which must be avoided is both illustrated inside the barred circle

and written above it (e.g. No Disassembly).

Unplug

The black "Must Do..." disk indicates actions that must be taken. The

required action is both illustrated inside the black disk and written above it

(e.g. Unplug).

About this Manual

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

How Warnings are Presented in this Manual

A message is written beside the symbol indicating the caution level. This message is marked

with a vertical ribbon in the left margin, to distinguish this warning from ordinary descriptions.

An example is shown here.

Additional Information

Symbols Used in This Manual

The following is an expression used throughout this manual:

Abbreviations Used in This Manual

•"ETERNUS DX Disk storage system" refers to the ETERNUS DX60 S2 Disk storage system.

•"Host Bus Adapter (HBA)" refers to the interface module normally used by the server to

connect to the ETERNUS DX Disk storage systems.

"Interface module" may be referred to as "FC card", "LAN card", "Network Interface Card

(NIC)", or "SAS card", depending on the type of server and interface that are used.

•Trademark symbols such as ™ and ® are omitted in this document.

Warning Level Indicator

Warning Type Indicator

Warning Details

To avoid damaging the ETERNUS DX60 S2 Disk storage system,

pay attention to the following points when cleaning

the ETERNUS DX60 S2 Disk storage system:

- Make sure to disconnect the power when cleaning.

- Be careful that no liquid seeps into the ETERNUS DX60 S2

Disk storage system when using cleaners, etc.

- Do not use alcohol or other solvents to clean

the ETERNUS DX60 S2 Disk storage system.

Warning Layout Ribbon

Example Warning

Functions and know how which can be useful when setting up or operating

the ETERNUS DX60 S2 Disk storage system.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Table of Contents

Chapter 1 Components ...........................................................................12

1.1 Controller Enclosure ......................................................................................... 12

1.1.1 Front .......................................................................................................................................... 12

1.1.2 Rear ........................................................................................................................................... 13

1.1.3 Components (Front) .................................................................................................................. 13

1.1.4 Components (Rear) ................................................................................................................... 17

1.2 Drive Enclosures .............................................................................................. 23

1.2.1 Front .......................................................................................................................................... 23

1.2.2 Rear ........................................................................................................................................... 23

1.2.3 Components (Front) .................................................................................................................. 24

1.2.4 Components (Rear) ................................................................................................................... 26

1.3 Power Distribution Units (for Regions other than EMEA&I) ............................. 28

1.3.1 Power Distribution Units (1U) .................................................................................................... 28

1.3.2 Power Distribution Units (2U) .................................................................................................... 29

Chapter 2 Standard Operations..............................................................30

2.1 Powering On and Off ........................................................................................ 30

2.1.1 Switching On and Off the Main Line Switch on the Power Distribution Unit

(for Regions Other than EMEA&I) ............................................................................................. 30

2.1.2 Powering On .............................................................................................................................. 32

2.1.3 Powering Off .............................................................................................................................. 34

2.2 Attaching and Removing the Flange Cover ..................................................... 35

2.3 Attaching and Removing the Front Cover ........................................................ 37

2.4 Turning On and Off the AUTO POWER Switch ............................................... 39

2.5 Using the IP RESET Switch ............................................................................. 41

Chapter 3 Setup .......................................................................................43

3.1 Data Encryption ................................................................................................ 43

3.2 Eco-mode ......................................................................................................... 43

3.3 Optimizing Volume Configurations ................................................................... 46

3.3.1 RAID Migration .......................................................................................................................... 47

3.3.2 Logical Device Expansion (LDE) ............................................................................................... 47

3.3.3 LUN Concatenation ................................................................................................................... 48

Chapter 4 Operations ..............................................................................50

4.1 LAN for Operation Management ...................................................................... 50

Table of Contents

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

4.2 Monitoring ETERNUS DX Disk Storage System Status .................................. 51

4.2.1 LED Status Check ..................................................................................................................... 52

4.2.2 Displaying Status via ETERNUS Web GUI ............................................................................... 52

4.2.3 Event Notification ....................................................................................................................... 53

Chapter 5 Installing Optional Products .................................................55

5.1 Installing Disks ................................................................................................. 55

5.1.1 Installation Rules for Disks ........................................................................................................ 56

5.1.2 Installable Disks ......................................................................................................................... 57

5.1.3 Disk Handling Instructions ......................................................................................................... 58

5.1.4 Additional Disk Installation Procedure ....................................................................................... 60

5.2 Installing Drive Enclosures ............................................................................... 64

5.2.1 Installation Rules for Drive Enclosures ...................................................................................... 64

5.2.2 Installable Drive Enclosures ...................................................................................................... 64

5.2.3 Drive Enclosure Handling Instructions ....................................................................................... 65

5.2.4 Drive Enclosure Rack Installation Procedure ............................................................................ 66

5.2.5 Additional Drive Enclosure Installation ...................................................................................... 71

Chapter 6 Maintenance............................................................................77

6.1 Periodic Backup ............................................................................................... 77

6.2 Volume Formatting Time .................................................................................. 77

6.3 Rebuild/Copyback Process Time ..................................................................... 78

6.4 Maintenance Service ........................................................................................ 79

6.4.1 Maintenance Support Period ..................................................................................................... 79

6.4.2 Related Service ......................................................................................................................... 79

Chapter 7 Troubleshooting .....................................................................80

7.1 Check List ........................................................................................................ 80

7.2 Required Information for Inquiries .................................................................... 85

Appendix A Event Notification Message List ...........................................87

A.1 Message Format ............................................................................................... 87

A.1.1 E-Mail ........................................................................................................................................ 88

A.1.2 SNMP ........................................................................................................................................ 90

A.1.3 Host Sense ................................................................................................................................ 92

A.2 Message List ..................................................................................................... 93

A.2.1 Common Terms......................................................................................................................... 93

A.2.2 Error Messages ......................................................................................................................... 94

A.2.3 Warning Messages.................................................................................................................. 102

A.2.4 Informational Messages .......................................................................................................... 107

A.2.5 Test Messages ........................................................................................................................ 116

A.2.6 Sense Codes ........................................................................................................................... 116

Table of Contents

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix B Event (SNMP Trap) Display

When Using ServerView Operation Manager ....................119

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

List of Figures

Figure 1.1 Front view of a 2.5" type controller enclosure............................................................................ 12

Figure 1.2 Front view of a 3.5" type controller enclosure (with front cover)................................................ 12

Figure 1.3 Front view of a 3.5" type controller enclosure (without front cover)........................................... 12

Figure 1.4 Rear view of a controller enclosure (single controller type)....................................................... 13

Figure 1.5 Rear view of a controller enclosure (dual controller type) ......................................................... 13

Figure 1.6 Operation panel (2.5" type controller enclosure) ....................................................................... 14

Figure 1.7 Operation panel (3.5" type controller enclosure) ....................................................................... 14

Figure 1.8 2.5" type disk ............................................................................................................................. 15

Figure 1.9 Disk slot numbers (2.5" type controller enclosure) .................................................................... 15

Figure 1.10 3.5" type disk ............................................................................................................................. 16

Figure 1.11 Disk slot numbers (3.5" type controller enclosure) .................................................................... 16

Figure 1.12 Controller (FC model) ................................................................................................................ 17

Figure 1.13 Controller (iSCSI model)............................................................................................................ 19

Figure 1.14 Controller (SAS model).............................................................................................................. 20

Figure 1.15 Power supply unit ...................................................................................................................... 22

Figure 1.16 Front view of a drive enclosure (with front cover)...................................................................... 23

Figure 1.17 Front view of a drive enclosure (without front cover)................................................................. 23

Figure 1.18 Rear view of drive enclosure (single expander model).............................................................. 23

Figure 1.19 Rear view of drive enclosure (dual expander model) ................................................................ 24

Figure 1.20 LEDs on the front side of the drive enclosure............................................................................ 24

Figure 1.21 3.5" disk ..................................................................................................................................... 25

Figure 1.22 Disk slot numbers (drive enclosure) .......................................................................................... 25

Figure 1.23 Expander ................................................................................................................................... 26

Figure 1.24 Power supply units .................................................................................................................... 27

Figure 1.25 Power distribution unit (1U) ....................................................................................................... 28

Figure 1.26 Power Distribution Units (2U, Max 6 enclosures connection).................................................... 29

Figure 1.27 Power Distribution Units (2U, Max 8 enclosures connection).................................................... 29

Figure 2.1 ON position (marked "|") of the main line switches on a 1U power distribution unit .................. 30

Figure 2.2 ON position (marked "|") of the main line switches on a 2U power distribution unit .................. 31

Figure 2.3 OFF position (marked "O") of the main line switches on a 1U power distribution unit .............. 31

Figure 2.4 OFF position (marked "O") of the main line switches on a 2U power distribution unit .............. 32

Figure 4.1 LAN control (switching of the Master CM) ................................................................................. 50

Figure 4.2 LAN control (when the IP address of the Slave CM is set)........................................................ 51

Figure 4.3 ETERNUS Web GUI screen...................................................................................................... 52

Figure 4.4 Event notification ....................................................................................................................... 54

Figure 5.1 Position of 2.5" disk slots........................................................................................................... 56

Figure 5.2 Position of 3.5" disk slots........................................................................................................... 57

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

List of Tables

Table 1.1 Status and meanings of each LED (operation panel (controller enclosure)) ............................. 15

Table 1.2 Status and meanings of each LED (2.5" disks) ......................................................................... 16

Table 1.3 Status and meanings of each LED (3.5" disks) ......................................................................... 17

Table 1.4 Status and meanings of each LED (FC model controller) ......................................................... 18

Table 1.5 Status and meanings of each LED (iSCSI model controller)..................................................... 19

Table 1.6 Status and meanings of each LED (SAS model controller)....................................................... 21

Table 1.7 Status and meanings of each LED (power supply unit)............................................................. 22

Table 1.8 Status and meanings of each LED (in front of drive enclosure) ................................................ 25

Table 1.9 Status and meanings of each LED (3.5" disks) ......................................................................... 25

Table 1.10 Status and meanings of each LED (expander).......................................................................... 26

Table 1.11 Status and meanings of each LED (power supply unit)............................................................. 27

Table 4.1 General status of ETERNUS Web GUI ..................................................................................... 53

Table 5.1 Installable disks (2.5" disks) ...................................................................................................... 57

Table 5.2 Installable disks (3.5" disks) ...................................................................................................... 57

Table 5.3 Installable drive enclosures ....................................................................................................... 64

Table 6.1 Time for volume formatting (disk) .............................................................................................. 77

Table 6.2 Rebuild process time (disk) ....................................................................................................... 78

Table 6.3 Copyback process time (disk) ................................................................................................... 78

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 1 Components

This chapter describes the components of the ETERNUS DX Disk storage system.

1.1 Controller Enclosure

An operation panel and disks are installed in the front of the controller enclosure. Controllers and

power supply units are installed in the rear.

1.1.1 Front

■2.5" type

Figure 1.1 Front view of a 2.5" type controller enclosure

■3.5" type

●With front cover

Figure 1.2 Front view of a 3.5" type controller enclosure (with front cover)

●Without front cover

Figure 1.3 Front view of a 3.5" type controller enclosure (without front cover)

Flange cover

Operation panel

2.5-inch disk

Front cover

Operation panel

3.5-inch disk

Operation panel

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

1.1.2 Rear

■Single controller type

Figure 1.4 Rear view of a controller enclosure (single controller type)

■Dual controller type

Figure 1.5 Rear view of a controller enclosure (dual controller type)

1.1.3 Components (Front)

This section describes the operation panel and the disks in the front of the controller enclosure.

■Operation panel

An operation panel has LEDs, a power switch, an AUTO POWER switch, a MODE SELECT

switch, and an IP RESET switch.

Controller (CM#0) Cover

Power Supply Unit

(PSU#0)

Power Supply Unit

(PSU#1)

Controller (CM#0)

Power Supply Unit

(PSU#0)

Controller (CM#1)

Power Supply Unit

(PSU#1)

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

●2.5" type

Figure 1.6 Operation panel (2.5" type controller enclosure)

●3.5" type

Figure 1.7 Operation panel (3.5" type controller enclosure)

●Part explanation

•Power switch

This switch is used to turn on or off the ETERNUS DX Disk storage system.

•AUTO POWER switch

Enables the AC Auto-Link Mode (This function automatically turns on the linked device once

AC power is supplied).

The Auto Power function is disabled for the factory default setting.

•MODE SELECT switch

Enables the device power to be turned on via power linkage.

The MODE SELECT switch is enabled for the factory default setting. Do not change to OFF.

With a flange cover Without a flange cover

AUTO POWER switch

IP RESET switch

MODE SELECT switch

Power switch

CACHE LED

POWER LED

READY LED

FAULT LED

IDENTIFY LED

With a front cover Without a front cover

AUTO POWER switch

IP RESET switch

MODE SELECT switch

POWER LED

FAULT LED

CACHE LED

Power switch

READY LED

IDENTIFY LED

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

•IP RESET switch

Click once to switch the Master CM LAN port from the current controller to the other controller.

Click twice in succession within a two second interval to revert the LAN port settings of the

ETERNUS DX Disk storage system to their factory settings.

•LEDs

The states of LEDs are listed below.

Table 1.1 Status and meanings of each LED (operation panel (controller enclosure))

■Disk

●For 2.5" Disk

Figure 1.8 2.5" type disk

Figure 1.9 shows the slot number of each disk.

Figure 1.9 Disk slot numbers (2.5" type controller enclosure)

LED name LED status ETERNUS DX Disk storage system status

POWER

(green)

DC power is supplied to the controller enclosure.

READY

(green)

The ETERNUS DX Disk storage system is available for

use.

FAULT

(orange)

The ETERNUS DX Disk storage system is in error

status.

(blinks orange)

A part of the ETERNUS DX Disk storage system

requires preventive maintenance.

IDENTIFY

(blinks blue)

As ordered via ETERNUS Web GUI, the installation

location of the controller enclosure is identified.

CACHE

(green)

There is data in the ETERNUS DX Disk storage system

cache memory.

(blinks green)

Data in the cache memory is saved to a non-volatile

memory.

DISK FAULT LEDDISK READY LED

Slot#8

Slot#9

Slot#10

Slot#11

Slot#12

Slot#13

Slot#14

Slot#15

Slot#0

Slot#1

Slot#2

Slot#3

Slot#4

Slot#5

Slot#6

Slot#7

Slot#16

Slot#17

Slot#18

Slot#19

Slot#20

Slot#21

Slot#22

Slot#23

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

●Part explanation

•LEDs

The states of LEDs are listed below.

Table 1.2 Status and meanings of each LED (2.5" disks)

●For 3.5" Disks

Figure 1.10 3.5" type disk

Figure 1.11 shows the slot number of each disk.

Figure 1.11 Disk slot numbers (3.5" type controller enclosure)

●Part explanation

•LEDs

The states of LEDs are listed below.

WARNING

Do Not

•System disks are installed in Slot#0 and Slot#1. Never remove

system disks. Doing so will render the ETERNUS DX Disk storage

system unusable.

LED name LED status Disk status

DISK READY

(green)

The disk is operating normally.

(blinks green)

DISK FAULT

(orange)

The disk is in error status.

WARNING

Do Not

•System disks are installed in Slot#0 and Slot#1. Never remove

system disks. Doing so will render the ETERNUS DX Disk storage

system unusable.

DISK READY/FAULT LED

Slot#0

Slot#4

Slot#8

Slot#1

Slot#5

Slot#9

Slot#2

Slot#6

Slot#10

Slot#3

Slot#7

Slot#11

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Table 1.3 Status and meanings of each LED (3.5" disks)

1.1.4 Components (Rear)

This section describes the controllers and the power supply units in the rear of the controller

enclosure.

1.1.4.1 Controllers

The controller contains a CPU, cache memory, System Capacitor Unit (SCU), non-volatile mem-

ory, host interface adapters, drive interface (DI) ports, and LAN ports.

The controller controls all operations in the ETERNUS DX Disk storage system.

■FC model

Figure 1.12 Controller (FC model)

●Part explanation

•LAN (RMT) port, LAN (MNT) port

These are the RJ-45 connectors to connect LAN cables. LAN (RMT) port is not used in the

EMEA&I region.

A single controller has one LAN (RMT) port and one LAN (MNT) port.

•FC port (0 (left), 1 (right))

These are the Dual LC connectors to connect FC cables.

LED name LED status Disk status

DISK READY/

FAULT (green)

The disk is operating normally.

(blinks green)

(orange)

The disk is in error status.

FC LINKUP/FAULT LED

FC port (0 (Left), 1 (Right))

DI (OUT) port

LAN (RMT) port

PWC port

DI (OUT) LINKUP LED

MASTER LED

ACT LED

LINK LED

SCU STATUS LED

UNIT READY/FAULT LED

IDENTIFY LED

LAN (MNT) port

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

•PWC port

This port is used for power synchronization.

•DI (OUT) port

This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable.

•LEDs

The states of LEDs are listed below.

Table 1.4 Status and meanings of each LED (FC model controller)

LED name LED status Controller status

SCU STATUS

(green)

The SCU is in normal status.

(blinks green)

SCU is charging.

IDENTIFY

(blinks blue)

As ordered via ETERNUS Web GUI, the installation

location of the controller enclosure is identified.

(off)

DI (OUT) LINKUP

(green)

The link between the DI (OUT) port and the destination

has been established.

FC LINKUP/

FAULT (green)

The link between the FC port (host interface port) and

the destination has been established.

(orange)

The FC port (host interface port) is in error status.

UNIT READY/

FAULT (green)

The controller is in normal status.

(orange)

•The controller is performing the initial setup after the

power is turned on.

•The controller is in error status.

MASTER

(green)

The controller is set as a Master CM.

ACT

(green)

The controller is sending or receiving data via the LAN

port (for operation management).

LINK

(green)

The link between the LAN port (for operation

management) and the destination has been

established.

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■iSCSI model

Figure 1.13 Controller (iSCSI model)

●Part explanation

•LAN (RMT) port, LAN (MNT) port

These are the RJ-45 connectors to connect LAN cables. LAN (RMT) port is not used in the

EMEA&I region.

A single controller has one LAN (RMT) port and one LAN (MNT) port.

•iSCSI port (0 (left), 1 (right))

These ports are RJ45 connectors for LAN cables.

•PWC port

This port is used for power synchronization.

•DI (OUT) port

This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable.

•LEDs

The states of LEDs are listed below.

Table 1.5 Status and meanings of each LED (iSCSI model controller)

LED name LED status Controller status

SCU STATUS

(green)

The SCU is in normal status.

(blinks green)

SCU is charging.

IDENTIFY

(blinks blue)

As ordered via ETERNUS Web GUI, the installation

location of the controller enclosure is identified.

(off)

DI (OUT) LINKUP

(green)

The link between the DI (OUT) port and the destination

has been established.

DI (OUT) port

PWC port

MASTER LED

ACT LED

LINK LED

UNIT READY/FAULT LED

iSCSI port (0 (Left), 1 (Right))

FAULT LED

LINK LED

LAN (RMT) port

DI (OUT) LINKUP LED

SCU STATUS LED

IDENTIFY LED

LAN (MNT) port

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■SAS model

Figure 1.14 Controller (SAS model)

●Part explanation

•LAN (RMT) port, LAN (MNT) port

These are the RJ-45 connectors to connect LAN cables. LAN (RMT) port is not used in the

EMEA&I region.

A single controller has one LAN (RMT) port and one LAN (MNT) port.

•SAS port (0 (left), 1 (right))

These are the miniSAS (SFF8088) connectors to connect miniSAS cables.

UNIT READY/

FAULT (green)

The controller is in normal status.

(orange) •The controller is performing the initial setup after the

power is turned on.

•The controller is in error status.

MASTER

(green)

The controller is set as a Master CM.

ACT

(green)

The controller is sending or receiving data via the LAN

port (for operation management).

LINK

(green)

•The link between the LAN port (for operation

management) and the destination has been

established.

•The link between the iSCSI port (host interface port)

and the destination has been established.

FAULT

(orange) •The controller is performing the initial setup after the

power is turned on.

•The iSCSI port (host interface port) is in error status.

LED name LED status Controller status

SAS port (0 (Left), 1 (Right))

SAS (HOST) LINKUP/FAULT LED

DI (OUT) port

PWC port

ACT LED

LINK LED

MASTER LED

UNIT READY/FAULT LED

LAN (RMT) port

DI (OUT) LINKUP LED

SCU STATUS LED

IDENTIFY LED

LAN (MNT) port

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

•PWC port

This port is used for power synchronization.

•DI (OUT) port

This port is used to connect a controller enclosure to a drive enclosure with a miniSAS cable.

•LEDs

The states of LEDs are listed below.

Table 1.6 Status and meanings of each LED (SAS model controller)

■System Capacitor Unit (SCU)

A SCU is installed in a controller as a backup power source in case of power outage.

The SCU is charged from an external power source while the ETERNUS DX Disk storage

system is running normally. If a power outage is detected, data in the cache memory is saved to

a non-volatile memory in the controller using the SCU. The saved data is retained in the non-

volatile memory indefinitely.

LED name LED status Controller status

SCU STATUS

(green)

The SCU is in normal status.

(blinks green)

SCU is charging.

IDENTIFY

(blinks blue)

As ordered via ETERNUS Web GUI, the installation

location of the controller enclosure is identified.

(off)

DI (OUT) LINKUP

(green)

The link between the DI (OUT) port and the destination

has been established.

SAS (HOST)

LINKUP/FAULT (green)

The link between the SAS port (host interface port) and

the destination has been established.

(orange)

The SAS port (host interface port) is in error status.

UNIT READY/

FAULT (green)

The controller is in normal status.

(orange) •The controller is performing the initial setup after the

power is turned on.

•The controller is in error status.

MASTER

(green)

The controller is set as a Master CM.

ACT

(green)

The controller is sending or receiving data via the LAN

port (for operation management).

LINK

(green)

The link between the LAN port (for operation

management) and the destination has been

established.

Chapter 1 Components

1.1 Controller Enclosure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

1.1.4.2 Power Supply Units

The power supply unit transforms input AC power from a power socket to DC power and supplies

power to each component.

Each power supply unit contains fans.

Figure 1.15 Power supply unit

●Part explanation

•Inlet

This inlet is used to connect a power cord.

•LEDs

The states of LEDs are listed below.

Table 1.7 Status and meanings of each LED (power supply unit)

LED name LED status Power supply unit status

STATUS

(green)

AC power is supplied to the power supply unit and the

ETERNUS DX Disk storage system (DC power) is

turned on.

(blinks green)

AC power is supplied to the power supply unit but the

ETERNUS DX Disk storage system (DC power) is not

turned on.

(orange)

The power supply unit or the fan in the power supply

unit is in error status.

STATUS LED

Inlet

Chapter 1 Components

1.2 Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

1.2 Drive Enclosures

3.5" disks and LEDs are installed in the front of a 3.5" drive enclosure. Expanders and power

supply units are installed in the rear.

1.2.1 Front

●With front cover

Figure 1.16 Front view of a drive enclosure (with front cover)

●Without front cover

Figure 1.17 Front view of a drive enclosure (without front cover)

1.2.2 Rear

■Single expander type

Figure 1.18 Rear view of drive enclosure (single expander model)

Operation panel

Front cover

3.5-inch disk

Operation panel

Power Supply Unit

(PSU#0)

Power Supply Unit

(PSU#1)

Expander (EXP#0) Cover

Chapter 1 Components

1.2 Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■Dual expander type

Figure 1.19 Rear view of drive enclosure (dual expander model)

1.2.3 Components (Front)

This section describes the operation panel and the disks in the front of the drive enclosure.

■Operation panel

An operation panel has LEDs, an AUTO POWER switch, a MODE SELECT switch, and an IP

RESET switch.

Figure 1.20 LEDs on the front side of the drive enclosure

●Part explanation

•AUTO POWER switch

The AUTO POWER switch of the drive enclosure is turned to "OFF" as the factory setting,

and should not be turned to "ON".

•MODE SELECT switch

Enables the device power to be turned on via power linkage.

The MODE SELECT switch is enabled for the factory default setting. Do not change to OFF.

•LEDs

The states of LEDs are listed below.

Power Supply Unit

(PSU#0)

Power Supply Unit

(PSU#1)

Expander (EXP#0) Expander (EXP#1)

POWER LED

READY LED

IDENTIFY LED

FAULT LED

AUTO POWER switch

MODE SELECT switch

This switch is not used.

With a front cover Without a front cover

Chapter 1 Components

1.2 Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Table 1.8 Status and meanings of each LED (in front of drive enclosure)

■Disk

Figure 1.21 3.5" disk

Figure 1.22 shows the slot number of each disk.

Figure 1.22 Disk slot numbers (drive enclosure)

●Part explanation

•LEDs

The states of LEDs are listed below.

Table 1.9 Status and meanings of each LED (3.5" disks)

LED name LED status Drive enclosure status

POWER

(green)

DC power is supplied to the drive enclosure.

READY

(green)

The ETERNUS DX Disk storage system is available for

use.

FAULT

(orange)

The drive enclosure is in error status.

(blinks orange)

A part of the drive enclosure requires preventive

maintenance.

IDENTIFY

(blinks blue)

As ordered via ETERNUS Web GUI, the installation

location of the drive enclosure is identified.

(off)

LED name LED status Disk status

DISK READY/

FAULT (green)

The disk is operating normally.

(blinks green)

(orange)

The disk is in error status.

DISK READY/FAULT LED

Slot#0

Slot#4

Slot#8

Slot#1

Slot#5

Slot#9

Slot#2

Slot#6

Slot#10

Slot#3

Slot#7

Slot#11

Chapter 1 Components

1.2 Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

1.2.4 Components (Rear)

This section describes the expanders and the power supply units in the rear of the drive enclo-

sure.

■Expander

The expander is a component that controls how the controller and the disks interact.

Figure 1.23 Expander

●Part explanation

•DI (IN) port

These ports are connectors for miniSAS cables.

•LEDs

The states of LEDs are listed below.

Table 1.10 Status and meanings of each LED (expander)

LED name LED status Expander status

IDENTIFY

(blinks blue)

As ordered via ETERNUS Web GUI, the installation

location of the drive enclosure is identified.

(off)

DI (IN) LINKUP

LED (green)

The link between the DI (IN) port and the destination

has been established.

(orange)

The DI (IN) port is in error status.

UNIT READY/

FAULT (green)

The expander is in normal status.

(orange) •The controller is performing the initial setup after the

power is turned on.

•The expander is in error status.

UNIT READY/FAULT LED

DI (IN) LINKUP LED

DI (IN) port

These ports are not used.

IDENTIFY LED

Chapter 1 Components

1.2 Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■Power Supply Units

The power supply unit transforms input AC power from a power socket to DC power and supplies

power to each component.

Each power supply unit contains fans.

Figure 1.24 Power supply units

●Part explanation

•Inlet

This inlet is used to connect a power cord.

•LEDs

The states of LEDs are listed below.

Table 1.11 Status and meanings of each LED (power supply unit)

LED name LED status Power supply unit status

STATUS

(green)

AC power is supplied to the power supply unit and the

ETERNUS DX Disk storage system (DC power) is

turned on.

(blinks green)

AC power is supplied to the power supply unit but the

ETERNUS DX Disk storage system (DC power) is not

turned on.

(orange)

The power supply unit or the fan in the power supply

unit is in error status.

STATUS LED

Inlet

Chapter 1 Components

1.3 Power Distribution Units (for Regions other than EMEA&I)

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

1.3 Power Distribution Units (for Regions other than

EMEA&I)

There are two sizes for power distribution units: 1U and 2U.

1.3.1 Power Distribution Units (1U)

The 1U power distribution unit has four outlets and two inlets.

■Power Distribution Units (1U)

Figure 1.25 Power distribution unit (1U)

●Part explanation

•Main line switch

This turns on and off the power distribution unit.

•Inlet (INPUT)

This is a socket (IEC60320-C13) for incoming power supply. This socket is used to connect a

power cord (AC input cable).

•Outlet (OUTPUT)

This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a

power cord (AC output cable).

Inlets (INPUT)

Outlets (OUTPUT)

Main line switches

Chapter 1 Components

1.3 Power Distribution Units (for Regions other than EMEA&I)

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

1.3.2 Power Distribution Units (2U)

There are two types of 2U power distribution units: 2U power distribution units that can connect

up to six enclosures and 2U power distribution units that can connect up to eight enclosures.

■Power Distribution Units (2U, Max 6 enclosures connection)

There are 12 outlets.

Figure 1.26 Power Distribution Units (2U, Max 6 enclosures connection)

●Part explanation

•Main line switch

This turns on and off the power distribution unit.

•Outlet (OUTPUT)

This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a

power cord (AC output cable).

■Power Distribution Units (2U, Max 8 enclosures connection)

There are 16 outlets.

Figure 1.27 Power Distribution Units (2U, Max 8 enclosures connection)

●Part explanation

•Main line switch

This turns on and off the power distribution unit.

•Outlet (OUTPUT)

This is a socket (IEC60320-C13) for outgoing power supply. This socket is used to connect a

power cord (AC output cable).

Outlets (OUTPUT)

Main line switches

Outlets (OUTPUT)

Main line switches

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 2 Standard Operations

This chapter explains how to turn on and off the ETERNUS DX Disk storage system and how to

operate buttons on the operation panel.

2.1 Powering On and Off

This section explains how to turn on the ETERNUS DX Disk storage system.

2.1.1 Switching On and Off the Main Line Switch on the Power Distribution

Unit (for Regions Other than EMEA&I)

This section explains how to switch the main line switch of the power distribution unit to ON and

OFF.

■To switch to ON

Turn the main line switch of the power distribution unit to the "On" position (marked "I").

●For 1U power distribution unit

Figure 2.1 ON position (marked "|") of the main line switches on a 1U power distribution unit

IMPORTANT

Make sure all of the main line switches are in the ON position.

Main line switch

Chapter 2 Standard Operations

2.1 Powering On and Off

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

●For 2U power distribution unit

Figure 2.2 ON position (marked "|") of the main line switches on a 2U power distribution unit

■To switch to OFF

Turn the main line switch of the power distribution unit to the "Off" position (marked "O").

●For 1U power distribution unit

Figure 2.3 OFF position (marked "O") of the main line switches on a 1U power distribution

unit

Main line switch

For normal operation, there is no need to the turn the main line switch to

the "Off" position. If the ETERNUS DX Disk storage system must be turned

off, such as before any inspections of power supply devices are performed,

turn off the ETERNUS DX Disk storage system by using the procedure

described in "2.1.3 Powering Off" (page 34) and turn the main line to the

"Off" position.

Main line switch

Chapter 2 Standard Operations

2.1 Powering On and Off

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

●For 2U power distribution unit

Figure 2.4 OFF position (marked "O") of the main line switches on a 2U power distribution

unit

2.1.2 Powering On

This section explains how to turn on the ETERNUS DX Disk storage system.

There are two ways to turn the power on:

•Via the Power switch

Press the Power switch to turn on the ETERNUS DX Disk storage system.

•Via the power synchronized unit

Use the power synchronized unit to turn on the ETERNUS DX Disk storage system.

IMPORTANT

When turning the main line switch to "On" (marked "I") right after turning the

main line switch to "Off" (marked "O"), turn it back to "On" (marked "I") after

the POWER LED of the power supply unit has turned off completely.

Main line switch

Before turning on the ETERNUS DX Disk storage system, make sure that

the main line switches of the power distribution units are "ON".

Do not turn the main line switches of the power distribution units to the OFF

position.

Chapter 2 Standard Operations

2.1 Powering On and Off

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

This section explains how to use the Power switch to turn on the ETERNUS DX Disk storage

system. For other procedures, refer to the related manuals.

Procedure

1Press the power switch ( ) of the controller enclosure.

Controller enclosure POWER LED turns on.

2After three minutes, check that the READY LED on the controller enclosure are

lit up.

IMPORTANT

•After turning the power on, it takes about three minutes for the

ETERNUS DX Disk storage system to become READY (i.e. the READY

LED turns on). If an error is detected during the initial power-on

diagnostic phase, a longer time (up to ten minutes) may be required

before the READY LED turns on.

•Before turning the server on, check that the ETERNUS DX Disk storage

system and the network devices that connect the ETERNUS DX Disk

storage system and the server are all in READY status. If the server is

turned on while any of these devices are not in READY status, the

server may not be able to recognize the ETERNUS DX Disk storage

system.

•When turning on the power in conjunction with the power synchronized

unit, perform the appropriate waiting process so that the ETERNUS DX

Disk storage system is in the READY status before the server is turned

on. Since it takes up to ten minutes before the ETERNUS DX Disk

storage system change to READY status when an error is detected for a

component during the initial power-on diagnostic phase, take this into

consideration and specify an appropriate waiting process that is

sufficient.

•When the AUTO POWER switch of the controller enclosure is turned to

"ON", supplying power to the ETERNUS DX Disk storage system will

cause the ETERNUS DX Disk storage system to turn on automatically in

cases such as when the power cord is connected or the power is

recovered after power failure.

When drive enclosures are installed, the power turns on

automatically.

Controller Enclosure

Drive Enclosure

Power switch

Chapter 2 Standard Operations

2.1 Powering On and Off

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

3Check that all enclosure's POWER LED and READY LED are lit up.

End of procedure

2.1.3 Powering Off

This section explains how to turn off the ETERNUS DX Disk storage system.

There are two ways to turn the power off:

•Via the Power switch

Press the Power switch to turn off the ETERNUS DX Disk storage system.

•Via the power synchronized unit

Use the power synchronized unit to turn off the ETERNUS DX Disk storage system.

This section explains how to use the Power switch to turn off the ETERNUS DX Disk storage

system. For other procedures, refer to the related manuals.

Controller enclosure

Drive enclosure

LED for drive enclosure

LED for controller enclosure

IMPORTANT

•When turning off the ETERNUS DX Disk storage system, the power

shuts off after the data in the cache memory is written to the disk.

Therefore, it may take one minute (maximum six minutes) for the power

supply to be completely turned off.

•Do not turn off the power of the device or network devices that connect

the ETERNUS DX Disk storage system and server while the server is

operating. Turning the power off may result in the loss of data or prevent

data from being saved.

•When using a power synchronized unit for power control, make sure to

turn off the power with the server. Even if the ETERNUS DX Disk

storage system is turned off by using the Power switch, the power

synchronization function automatically turns on the power.

Chapter 2 Standard Operations

2.2 Attaching and Removing the Flange Cover

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Procedure

1Press and hold the console panel's power switch ( ) for 4 seconds or longer.

The READY LED should turn off.

2The ETERNUS DX Disk storage system power is turned off.

When the power is turned off, the POWER LED will go out.

End of procedure

2.2 Attaching and Removing the Flange Cover

This section explains how to attach and remove the flange cover of the 2.5" type controller

enclosure.

IMPORTANT

Press the Power switch only once. If the Power switch is pressed

again while either the POWER LED or the READY LED is on, the

ETERNUS DX Disk storage system power may turn on.

When drive enclosures are installed, the power turns off

automatically.

Controller Enclosure

Drive Enclosure

Power switch

CAUTION

•At the completion of this operation, check that the flange cover is

attached.

Chapter 2 Standard Operations

2.2 Attaching and Removing the Flange Cover

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■Procedure for attaching the flange cover

Attach the flange cover in the following order.

Procedure

1Slide the tab inside the top of the flange cover over the top-left corner of the

controller enclosure.

2Tighten the thumb screw to fasten the flange cover.

End of procedure

■Procedure for removing the flange cover

Loosen the thumb screw to remove the flange cover.

IMPORTANT

When fitting the flange cover, be careful not to touch the power

switch ( ).

Flange cover

Thumb screw

Chapter 2 Standard Operations

2.3 Attaching and Removing the Front Cover

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

2.3 Attaching and Removing the Front Cover

This section explains how to attach and remove the front cover of the 3.5" type controller

enclosure or 3.5" type drive enclosure.

■Procedure for attaching the front cover

Attach the front cover in the following order.

Procedure

1Fit the front cover in the left end slot of the controller enclosure to attach.

CAUTION

•After completing the operation, be sure to reattach the front cover.

This section explains how to attach and remove the front cover of the 3.5"

type controller enclosure, but the same procedure is used to attach and

remove the front cover of the 3.5" type drive enclosure.

IMPORTANT

Be careful so that the part of the front cover to be fit in the slot does

not touch the power switch ( ).

Slot

Chapter 2 Standard Operations

2.3 Attaching and Removing the Front Cover

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

2Holding the tab on the front cover, attach the right side of the cover to the

enclosure.

End of procedure

CAUTION

•When attaching the right side of the front cover, support its left

side with your left hand, to prevent it from coming loose and

falling.

Tab

Chapter 2 Standard Operations

2.4 Turning On and Off the AUTO POWER Switch

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■Procedure for removing the front cover

Remove the front cover in the following order.

Procedure

1By holding the tab of the front cover, pull the cover toward you to remove it.

End of procedure

2.4 Turning On and Off the AUTO POWER Switch

This section explains how to enable the AC automatic linkage mode by turning the AUTO

POWER switch of the controller enclosure to "ON".

When AC automatic linkage mode is enabled, the ETERNUS DX Disk storage system is auto-

matically turned on when the power supply recovers after a power failure.

When the AUTO POWER switch of the controller enclosure is set to "OFF", the AC automatic

linkage mode is disabled.

CAUTION

•When removing the right side of the front cover, support its left

side with your left hand, to prevent it from coming loose and

falling.

Tab

Chapter 2 Standard Operations

2.4 Turning On and Off the AUTO POWER Switch

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Procedure

1Remove the flange cover from the 2.5" type controller enclosure.

Remove the front cover from the 3.5" type controller enclosure.

For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to remove the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

2Turn the AUTO POWER switch of the controller enclosure to "ON".

Push up the AUTO POWER switch to the "ON" side using the pin that is provided with the

ETERNUS DX Disk storage system.

3Re-attach the flange cover to the 2.5" type controller enclosure.

Re-attach the front cover to the 3.5" type controller enclosure.

For details on how to attach the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

End of procedure

IMPORTANT

•The AUTO POWER switch of the drive enclosure is turned to

"OFF" as the factory setting, and should not be turned to "ON".

•If AC power is being supplied, turning the AUTO POWER switch

of the controller enclosure to "ON" will cause the ETERNUS DX

Disk storage system to turn on.

•If the AUTO POWER switch of the controller enclosure is turned

to "ON", connecting the power cord to the outlet will cause the

ETERNUS DX Disk storage system to turn on.

AUTO POWER

switch

Chapter 2 Standard Operations

2.5 Using the IP RESET Switch

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

2.5 Using the IP RESET Switch

This section describes how to operate the IP RESET switch on the controller enclosure.

The following setting can be performed by operating the IP RESET switch:

•Switching the Master CM

•Restoring the LAN port settings (network environment settings) to the factory default settings.

The procedure to operate the IP RESET switch is as follows:

Procedure

1Remove the flange cover from the 2.5" type controller enclosure.

Remove the front cover from the 3.5" type controller enclosure.

For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to remove the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

2Operate the IP RESET switch to change settings.

•To switch the Master CM

Press the IP RESET switch once.

The MASTER LED on the controller that is set as the Master CM turns green.

•To restore the LAN port settings (network environment settings) to the factory default

Press the IP RESET Switch twice within two seconds.

For the dual controller model, the controller through which the

ETERNUS DX Disk storage system is set up and operated is called the

"Master CM", while the other controller is called the "Slave CM". The

single controller model only has a "Master CM" controller.

IP RESET

switch

Chapter 2 Standard Operations

2.5 Using the IP RESET Switch

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

3Re-attach the flange cover to the 2.5" type controller enclosure.

Re-attach the front cover to the 3.5" type controller enclosure.

For details on how to attach the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

End of procedure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 3 Setup

This chapter describes the required settings for operation of the ETERNUS DX Disk storage

system and provides notes for setting up the ETERNUS DX Disk storage system.

3.1 Data Encryption

Encrypting data as it is being written to the disk prevents information leakage caused by fraudu-

lent decoding.

Even if a disk is removed and stolen by malicious third parties, data cannot be decoded.

The encryption function only encrypts the data stored on the disks, so server access results in

the transmission of plain text. Therefore, this function is effective against leakage of data being

transferred via sneaker net, but has no effect on data leakage via server access.

This section describes the restrictions and notes on encrypting data.

For details on the data encryption procedure, refer to "ETERNUS Web GUI User's Guide" or

"ETERNUS CLI User's Guide".

•Encrypted volumes cannot be changed to unencrypted volumes.

To cancel the encryption for a volume, back up the data in the encrypted volume, delete the

encrypted volume, and restore the backed up data.

•When copying encrypted volumes (using copy operations via server), transfer performance

may not be as good as when copying unencrypted volumes.

•Snap Data Pool Volumes (SDPVs) cannot be encrypted after they are created. To create an

encrypted SDPV, set encryption when creating a volume.

3.2 Eco-mode

Eco-mode is a function that is specifically designed to reduce the power consumption that is

characteristic of Massive Arrays of Idle Disks (MAID). Eco-mode saves power by managing the

scheduled operation times of specified disks and stopping the motors of disks during periods

when they are not required.

Disk spin-up and spin-down schedules can be set for each RAID group, and can also be set to

allow backup operations.

If an access occurs while a motor is stopped, the disk is immediately spun up and access pro-

ceeds normally after approximately one to three minutes.

The disk motors can be turned on and off as required by linking the following Storage Foundation

Software ETERNUS SF to Eco-mode.

•ETERNUS SF Storage Cruiser

•ETERNUS SF AdvancedCopy Manager

Chapter 3 Setup

3.2 Eco-mode

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

The following hierarchical storage management software can be also linked with Eco-mode.

When using the Eco-mode function with these software, an Eco-mode disk operation schedule

does not need to be set, since these software turns on the disk motors when stopped disks are

accessed.

•IBM Tivoli Storage Manager for Space Management

•IBM Tivoli Storage Manager HSM for Windows

•Dynamic Storage Tiering (DST) function in Symantec Veritas Storage Foundation

The restrictions and notes on using Eco-mode are described below.

For details on the Eco-mode procedure, refer to "ETERNUS Web GUI User's Guide" or

"ETERNUS CLI User's Guide".

•To set Eco-mode, use ETERNUS Web GUI, ETERNUS SF Storage Cruiser, or ETERNUS SF

AdvancedCopy Manager (hereinafter, referred to as Storage Foundation Software ETERNUS

SF).

•Eco-mode cannot be used for the following disks:

-System disks

-Hot spares

•Disk motors in the following RAID groups are not stopped by the Eco-mode schedule:

-RAID groups that contain a system disk

-RAID groups in which no volumes are registered

-RAID groups in which SDPVs are registered

•The operation time of disks varies depending on the Eco-mode schedule and the disk access.

-Access to a stopped disk outside of the scheduled operation time period causes the motor

of the stopped disk to be spun up, allowing normal access in about one to three minutes.

When a set time elapses since the last access to a disk, the motor of the disk is stopped.

-If a disk is activated from the stopped state more than a set amount of times in a day, the

Eco-mode schedule is not applied and disk motors are not stopped by the Eco-mode.

Chapter 3 Setup

3.2 Eco-mode

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

(Example 1) Setting the Eco-mode schedule via ETERNUS Web GUI

Operation schedule is set as 9:00 to 21:00 and there are no accesses outside of the

scheduled period

(Example 2) Setting the Eco-mode schedule via ETERNUS Web GUI

Operation schedule is set as 9:00 to 21:00 and there are accesses outside of the

scheduled period

•Eco-mode schedules are executed according to the date and time that are set in the ETERUS

DX Disk storage system. To turn on and turn off the disk motors according to the schedule

that is set, use the Network Time Protocol (NTP) server in the date and time setting in

ETERNUS Web GUI to set automatic adjustment of the date and time.

•Up to eight 2.5" drives or four 3.5" drives can be activated at the same time in a single drive

enclosure. When these maximums are exceeded, the first eight 2.5" drives or four 3.5" drives

are activated, followed by the rest of the drives in matching increments for each size. If the

number of drives that are activated in a single drive enclosure is increased, the time for drive

activation takes longer, causing the response times for the server to increase, which may

result in access paths being lost. To prevent this from occurring, the RAID configuration and

drive installation must be taken into consideration.

21:009:001:00 0:00

Stopped Scheduled Operation Stopped

Disk motors are stopped

30 minutes after the end of

the scheduled operation

Disk motors are spun up

30 minutes before the start of

the scheduled operation

Disk Motors Running

StoppedScheduled Operation Stopped Operation

21:009:001:00

Disk Motors RunningDisk Motors Running

Access

Access finishes

Disk motors are

stopped 30 minutes

after the end of

the scheduled operation

Disk motors are spun up

30 minutes before the start of

the scheduled operation

Access OK in

one to three minutes

Chapter 3 Setup

3.3 Optimizing Volume Configurations

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

3.3 Optimizing Volume Configurations

The ETERNUS DX Disk storage system allows for the expansion of volumes and RAID group

capacities, migration among RAID groups, and the changing of RAID levels when the volumes

are defined.

Exact details depend on the desired operation. Select from the following procedures.

This section describes the restrictions on using each function of the ETERNUS DX Disk storage

system and the notes on setting up each function of the ETERNUS DX Disk storage system.

For details on the above procedures, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS

CLI User's Guide".

■Expansion of volume capacity

•RAID Migration (with increased migration destination capacity)

When volume capacity is insufficient, a volume can be moved to a RAID group that has

enough free space. This function is recommended for use when the desired free space is

available in the destination.

•LUN Concatenation

Adds areas of free space to an existing volume to expand its capacity. This uses existing free

space to efficiently expand the volume.

■Expansion of RAID group capacity

•Logical Device Expansion

Adds new disks to an existing RAID group to expand the RAID group capacity. This is used to

expand the existing RAID group capacity instead of adding a new RAID group to add the

volumes.

■Migration of RAID groups

•RAID Migration

If the performance of the current RAID groups is not satisfactory due to conflicting volumes,

RAID Migration may be used to improve the performance by redistributing the RAID group

configuration.

■Changing the RAID level

•RAID Migration (to a RAID group with a different RAID level)

Migrating to a RAID group with a different RAID level changes the RAID level of volumes.

This is used to change the RAID level for a specific volume.

•Logical Device Expansion (and changing RAID levels when adding the new disks)

The RAID level may also be changed when adding new disks to a RAID group. This is used to

convert the RAID level of all the volumes belonging to a given RAID group.

Chapter 3 Setup

3.3 Optimizing Volume Configurations

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

3.3.1 RAID Migration

RAID Migration is a function that transfers a volume to a different RAID group while guaranteeing

the integrity of the data. By using RAID Migration, RAID groups and volumes can be hot

switched. This allows easy redistribution of volumes among RAID groups in response to cus-

tomer needs. The redistribution of volumes and reconfiguration of RAID groups (e.g. changing

the RAID level from RAID5 to RAID1+0) can be performed while the system is running.

This section describes the restrictions and notes on using RAID Migration.

For details on the RAID Migration procedure, refer to "ETERNUS Web GUI User's Guide" or

"ETERNUS CLI User's Guide".

•Volumes can be specified as a target for RAID Migration.

•The maximum number of volumes for simultaneous RAID Migration operations is 32.

•A total volume capacity of up to 8TB can be used for simultaneous RAID Migration

operations.

•The volume type that can be migrated is "Open". RAID groups can be selected as the RAID

Migration destination.

•RAID Migration cannot be performed when the source volume type is "SDV" or "SDPV".

•Select RAID groups with an unused area that is more than the capacity of the RAID Migration

source volume.

•RAID levels that are supported by the ETERNUS DX Disk storage system can be set for the

source and destination RAID groups.

•The final volume number (LUN) will be the same as the initial volume number, and from the

point of view of the server, pre-migration, migrating and post-migration volumes are accessed

indistinguishably.

•During RAID Migration, the access performance for the RAID groups that are specified as the

RAID Migration source and RAID Migration destination may be reduced.

•If the power is turned off or an electrical power outage occurs during RAID Migration, the

process will simply continue when the power is restored.

•When RAID Migration is used to increase the volume (LUN) capacities, note that the

increased size of the expanded volumes may not always be dynamically re-recognized by the

server, depending on the server-side OS (type and version) being used. Refer to the

applicable OS and file system documentation before dynamically expanding the volume

capacity.

This is not necessary when building a new system after the volume capacity has been

expanded.

3.3.2 Logical Device Expansion (LDE)

Logical Device Expansion (LDE) allows the capacity of an existing RAID group to be dynamically

expanded by the addition of extra disks. By expanding the capacity of existing RAID group, a

new volume can be added without having to add new RAID groups.

This section describes the restrictions and notes on using LDE.

For details on the LDE procedure, refer to "ETERNUS Web GUI User's Guide" or "ETERNUS

CLI User's Guide".

•A RAID group can be specified as a target for LDE.

•Multiple LDEs cannot be performed simultaneously.

Chapter 3 Setup

3.3 Optimizing Volume Configurations

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

•LDE can be performed if the new RAID group capacity is the same or larger than the old

capacity.

•When adding disks, use a disk with a capacity that is the same or with a larger capacity than

the disks in the RAID groups that are targets for LDE. After LDE completes, all the disks in the

target RAID groups are recognized as having the same capacity as the disk with the smallest

capacity in the RAID group. The rest of the capacity in the disks that have a larger capacity

cannot be used.

•LDE can be performed on a RAID group that contains an Advanced Copy target (copy source

or copy destination) volume.

•Capacity expansion and changing the level of a RAID group can be performed at the same

time.

•Since the data cannot be recovered after the failure of LDE, back up all the data of the

volumes in the target RAID group to another area before performing LDE. If LDE fails, recover

using this backup data.

•Volumes cannot be added to the target RAID groups while LDE is running. Volumes can be

added after LDE is complete. Volumes cannot be deleted from the target RAID groups while

LDE is running.

•If the power is turned off or an electrical power outage occurs during LDE, the process will

simply continue when the power is restored.

3.3.3 LUN Concatenation

LUN Concatenation is a function that is used to add new area to a volume for expanding the vol-

ume capacity available to the server. The ability to concatenate widely distributed free areas in

the ETERNUS DX Disk storage system allows efficient use of the disk capacity.

Unused areas, which may be either part or all of a RAID group, are used to create new volumes

that are then added together (concatenated) to form a single large volume.

This section describes the restrictions and notes on using LUN Concatenation.

For details on the LUN Concatenation procedure, refer to "ETERNUS Web GUI User's Guide" or

"ETERNUS CLI User's Guide".

•Volumes can be specified as a target for LUN Concatenation.

•Multiple volumes can be concatenated. Up to 16 volumes can be concatenated.

•Maximum concatenated volume capacity is 32TB.

•The minimum required capacity of each volume being concatenated is 1GB.

•Conditions for volumes to be concatenated are as follows:

-Only "Open" type volumes can be used for LUN Concatenation. SDV cannot be

concatenated. The encryption status of a concatenated volume is the same status as a

volume that is to be concatenated.

-The RAID levels may be any that are supported by the ETERNUS DX Disk storage system

with no need for all to be the same or any other limitation. It is also possible to connect up

volumes with different RAID levels. Volumes in RAID groups with different types (such as

capacity or speed) of disks can be concatenated. However, RAID groups with the same

RAID level and same disk type are recommended for concatenated volumes to ensure

that performance is not affected.

•LUN Concatenation cannot be performed under the following conditions:

-When the volume to be concatenated contains an Advanced Copy session.

Chapter 3 Setup

3.3 Optimizing Volume Configurations

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

-When the number of volumes to be concatenated is fewer than the maximum number of

volumes that can be concatenated but the resulting capacity exceeds the maximum single

LUN capacity allowed by the ETERNUS DX Disk storage system.

•It is possible to add extra volumes to an already concatenated volume.

•After concatenation, any number of formatting processes can be started at once.

•Because the server-side LUNs are not changed by volume concatenation, an OS reboot is

not required. However, this function only expands the volumes in the ETERNUS DX Disk

storage system. Server-side recognition and volume expansion is OS dependent.

•The logical unit number of each concatenated volume does not change and remains

accessible from the server before, during, and after the concatenation.

•If the power is turned off or an electrical power outage occurs during LUN Concatenation, the

concatenation will simply continue the next time the power is turned on.

•It is recommended that the data on the volumes that are to be concatenated be backed up

first.

•When LUN Concatenation is used to increase the volume (LUN) capacities, note that the

increased size of the expanded volumes may not always be dynamically re-recognized by the

server, depending on the server-side OS (type and version) being used. Refer to the

applicable OS and file system documentation before dynamically expanding the volume

capacity.

This is not necessary when building a new system after the volume capacity has been

expanded.

•A concatenated volume can be used as an OPC, EC, or QuickOPC copy source or copy

destination. It can also be used as a SnapOPC+ copy source.

•When a volume that is using ETERNUS SF AdvancedCopy Manager to run backups is

expanded via LUN Concatenation, the volume will need to be registered with ETERNUS SF

AdvancedCopy Manager again.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 4 Operations

This chapter describes the control of the LAN for operation management of the ETERNUS DX

Disk storage system, and the monitoring the status of the ETERNUS DX Disk storage system.

4.1 LAN for Operation Management

The ETERNUS DX Disk storage system must be connected to the LAN for operation manage-

ment. When remote support is used, information on errors of the ETERNUS DX Disk storage

system or other events can be notified to the remote support center.

This section explains how the LAN control controller of the ETERNUS DX Disk storage system

operates.

■LAN Control Controller (Master CM/Slave CM)

For a dual-controller type, the controller (CM) that is given the authority to manage the LAN is

called the Master CM and the other CM is called the Slave CM.

When an error occurs in the Master CM or LAN, the Master CM is switched automatically.

IP addresses of the LAN ports are not assigned to each CM. These IP addresses are assigned to

the role of master or slave. If the Master CM is switched, the same IP addresses are reused.

Therefore, even if the Master CM is switched and the physical port is changed, access can be

maintained via the same IP addresses.

Figure 4.1 LAN control (switching of the Master CM)

Controller enclosure

MNT

CM#0

Master

MNT

CM#1

Slave

Controller enclosure

MNT

RMT RMT

CM#0

Slave

MNT

CM#1

Master

IP:x.x.x.a

ETERNUS DX Disk storage system

The Master CM is switched.

CM#0

has failed

IP:x.x.x.a

When the Master CM is

switched, the IP addresses

of the previous Master CM’s

are taken over by the new

Master CM.

Chapter 4 Operations

4.2 Monitoring ETERNUS DX Disk Storage System Status

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

4.2 Monitoring ETERNUS DX Disk Storage System

Status

Check the status of the ETERNUS DX Disk storage system regularly by checking the LEDs or

the status display function of ETERNUS Web GUI.

In addition, setting event notification enables e-mail notification messages or SNMP Trap

messages for events with the ETERNUS DX Disk storage system in order to monitor the status

of the ETERNUS DX Disk storage system.

•Each CM has an LED that lights up green to identify when it is the

Master CM.

•Setting the IP address of the Slave CM ensures that ETERNUS Web

GUI or ETERNUS CLI can be used from the Slave CM if an error occurs

on the LAN path for the Master CM.

The Master CM and the Slave CM perform different functions. The

Slave CM can only switch the Master CM and display the status of the

ETERNUS DX Disk storage system.

The IP address of the Slave CM does not need to be set for normal

operation.

Figure 4.2 LAN control (when the IP address of the Slave CM is set)

Controller enclosure

MNT

CM#0

Master

MNT

CM#1

Slave

RMT

IP:x.x.x.a IP:x.x.x.b

ETERNUS DX Disk storage system

LAN path

error

The IP address of the Slave CM is used

to switch the Master CM and display

the status of

the ETERNUS DX Disk storage system.

CAUTION

Impending trouble may be indicated by the warning message FAULT

LEDs of the ETERNUS DX Disk storage system. The LEDs and the

general status of ETERNUS Web GUI should be checked regularly to

prevent any serious trouble from occurring.

Event notification and status display for the ETERNUS DX Disk storage

system can be performed by ETERNUS CLI. When ETERNUS CLI is used,

refer to "ETERNUS CLI User's Guide".

Chapter 4 Operations

4.2 Monitoring ETERNUS DX Disk Storage System Status

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

4.2.1 LED Status Check

The status of the ETERNUS DX Disk storage system can be checked by the LEDs.

If the FAULT LED in front of the ETERNUS DX Disk storage system is orange, contact your

maintenance engineer.

4.2.2 Displaying Status via ETERNUS Web GUI

The status of the ETERNUS DX Disk storage system can be checked in the Overview screen of

ETERNUS Web GUI.

Figure 4.3 ETERNUS Web GUI screen

Table 4.1 shows the general status.

Status of each component in the ETERNUS DX Disk storage system is monitored periodically,

and the result is displayed as a general status image with character strings.

Chapter 4 Operations

4.2 Monitoring ETERNUS DX Disk Storage System Status

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Table 4.1 General status of ETERNUS Web GUI

Refer to "ETERNUS Web GUI User's Guide" for details.

4.2.3 Event Notification

By setting event notification, if an error (event) occurs in the ETERNUS DX Disk storage system,

the event information is notified.

The methods that can be used to notify an event are "E-Mail", "SNMP Trap", "REMCS", and

"Host Sense Key Code Qualifier". Note that REMCS is not available in the EMEA&I region.

For the procedure on setting event notification, refer to "User's Guide -Installation-".

■E-Mail

When an event occurs in the ETERNUS DX Disk storage system, an e-mail is sent to the speci-

fied e-mail address.

For more details on notified event information, refer to "Appendix A Event Notification Message

List" (page 87).

■SNMP Trap

When an event occurs in the ETERNUS DX Disk storage system, an SNMP Trap is sent to the

SNMP Manager (monitoring server).

For more details on event information notified by SNMP Trap, refer to "Appendix A Event

Notification Message List" (page 87).

■REMCS

The information for errors that occur in the ETERNUS DX Disk storage system is notified to the

remote support center.

Warning and Error events are notified.

■Host Sense Key Code Qualifier

When an event occurs in the ETERNUS DX Disk storage system, host senses (sense codes) are

sent to the server. For details on sense codes, refer to "Appendix A Event Notification Message

List" (page 87).

General status ETERNUS DX Disk storage system status

Normal (Green) The ETERNUS DX Disk storage system is in normal state.

Not Ready (Red) "Not Ready" is a status where an abnormality is detected at a

power-off, and I/O access from the server cannot be received.

Error (Red) The ETERNUS DX Disk storage system is in error state.

Maintenance (Orange) The ETERNUS DX Disk storage system is under maintenance.

Warning (Yellow) The ETERNUS DX Disk storage system is in warning state.

Warning (Gray) The component is installed in the ETERNUS DX Disk storage

system, but not used.

Chapter 4 Operations

4.2 Monitoring ETERNUS DX Disk Storage System Status

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Figure 4.4 Event notification

SNMP

manager

Mail

server

SNMP Trap

ETERNUS DX Disk

storage system

Remote

support

center

REMCS/SNMP (*1)

E-mail

Server (host)

Host sense

*1: SNMP for the EMEA&I region and REMCS for all other regions

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 5 Installing Optional Products

The following optional products can be installed in the ETERNUS DX Disk storage system:

•Disk

•Drive enclosure

•Controller

•Expander

This chapter explains the installation rules, handling instructions, and installation procedures for

these optional products.

Disks and drive enclosures can be added by yourself.

However, be sure to read "Safety Precautions" before performing any of these installation

procedures.

5.1 Installing Disks

Optional disks can be installed while the ETERNUS DX Disk storage system is running without

affecting the system.

This section explains how to install optional disks.

CAUTION

Do Not

•Do not uninstall or move a disk that is already installed.

Contact your sales representative or maintenance engineer if disks

that are installed by default need to be uninstalled or moved to

another slot.

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

5.1.1 Installation Rules for Disks

This section explains the installation rules for disks.

■2.5" disks

2.5" disks can be installed in the front side of a 2.5" type controller enclosure.

Disks can be installed in any slots of an enclosure.

Figure 5.1 shows the positions of 2.5" disk slots.

Figure 5.1 Position of 2.5" disk slots

■3.5" disks

3.5" disks can be installed in the front side of a 3.5" type controller enclosure or a 3.5" type drive

enclosure.

Different types of disks can be installed in the same enclosure. Disks can be installed in any slots

of an enclosure.

Figure 5.2 shows the positions of 3.5" disk slots.

IMPORTANT

Firmware version V20L11 or later is required in the ETERNUS DX Disk

storage system to add disks.

The firmware version that is currently in use can be checked via ETERNUS

Web GUI or ETERNUS CLI. If an older firmware version is being used,

request a firmware upgrade from your sales representative.

WARNING

Do Not

•System disks are installed in Slot#0 and Slot#1. Never remove system

disks. Doing so will render the ETERNUS DX Disk storage system

unusable.

Slot#8

Slot#9

Slot#10

Slot#11

Slot#12

Slot#13

Slot#14

Slot#15

Slot#0

Slot#1

Slot#2

Slot#3

Slot#4

Slot#5

Slot#6

Slot#7

Slot#16

Slot#17

Slot#18

Slot#19

Slot#20

Slot#21

Slot#22

Slot#23

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Figure 5.2 Position of 3.5" disk slots

5.1.2 Installable Disks

Table 5.1 and Table 5.2 show the installable disks.

Table 5.1 Installable disks (2.5" disks)

Table 5.2 Installable disks (3.5" disks)

At time of purchase, the installable disk type may be different from those described.

To find the web-site to check the latest version of this manual, refer to "Read Me First".

WARNING

Do Not

•System disks are installed in Slot#0 and Slot#1 of the controller

enclosure. Never remove system disks. Doing so will render the

ETERNUS DX Disk storage system unusable.

Slot#0

Slot#4

Slot#8

Slot#1

Slot#5

Slot#9

Slot#2

Slot#6

Slot#10

Slot#3

Slot#7

Slot#11

Model name Product name

ETED3HB-L, FTS:ETED3HB-L Disk Drive(2.5inch) 300GB 10krpm x1 for DX60 S2

ETED4HB-L, FTS:ETED4HB-L Disk Drive(2.5inch) 450GB 10krpm x1 for DX60 S2

ETED6HB-L, FTS:ETED6HB-L Disk Drive(2.5inch) 600GB 10krpm x1 for DX60 S2

ETED9HB-L, FTS:ETED9HB-L Disk Drive(2.5inch) 900GB 10krpm x1 for DX60 S2

ETEN1HB-L, FTS:ETEN1HB-L Disk Drive(2.5inch) 1TB 7.2krpm x1 for DX60 S2

Model name Product name

ETED3HA-L, FTS:ETED3HA-L Disk Drive(3.5inch) 300GB 15krpm x1 for DX60 S2

ETED4HA-L, FTS:ETED4HA-L Disk Drive(3.5inch) 450GB 15krpm x1 for DX60 S2

ETED6HA-L, FTS:ETED6HA-L Disk Drive(3.5inch) 600GB 15krpm x1 for DX60 S2

ETEN1HA-L, FTS:ETEN1HA-L Disk Drive(3.5inch) 1TB 7.2krpm x1 for DX60 S2

ETEN2HA-L, FTS:ETEN2HA-L Disk Drive(3.5inch) 2TB 7.2krpm x1 for DX60 S2

ETEN3HA-L, FTS:ETEN3HA-L Disk Drive(3.5inch) 3TB 7.2krpm x1 for DX60 S2

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

5.1.3 Disk Handling Instructions

■About condensation

■About static electricity

CAUTION

•When moving a disk from a cold place, such as an un-conditioned

store house in winter, to a warmer places such as an air-conditioned

room, the severe temperature change may result in condensation

forming.

To avoid this, allow the packed disks sufficient time in the warmer

place (one hour for each 15°C of temperature difference) to adapt to

the new temperature.

CAUTION

Do Not

•Do not touch the surface of the board of the disks.

•When handling disks, make sure to wear a wrist strap or touch a metal

part to discharge the human body's natural static electricity. Failure to

discharge static electricity may cause device failure.

•Leave the disk in its package until ready to install it.

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■About shock

CAUTION

Do Not

•Do not lay the disks directly on a desk or similar hard surface. Always

use a rubber mat or other soft material to cushion the disks against

physical shocks.

•Do not stack disks or stand disks on end.

•Do not apply external force to the interface connectors.

•Do not knock or drop the disks on hard objects.

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

5.1.4 Additional Disk Installation Procedure

This section describes how to install additional disks in the ETERNUS DX Disk storage system.

■2.5" disks

Procedure

1Check that all components of the ETERNUS DX Disk storage system are in

normal status, using the Storage System Status screen of ETERNUS Web GUI.

2Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

3Remove the dummy disk unit from the slot in which the disk is to be installed.

Simultaneously push into the tabs in the upper and lower parts of the dummy disk unit, and

pull it straight out of the disk slot.

CAUTION

•If additional disks are installed in a way other as described in this

section, damage and/or device failure or electrical shock may occur.

Do Not

•Do not install disks that are for use in other devices.

IMPORTANT

The removed dummy disk unit should be retained for future use.

Tabs

Dummy disk unit

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

4Install the new disk.

4-1 Press the catch on the disk lock lever to unlock it.

4-2 Insert the disk all the way into in the slot, making sure that it is firmly seated and

keeping the lock lever open.

4-3 Swing the lock lever in the direction of the arrow, until the lock clicks shut.

4-4 Check that the newly installed disk's DISK READY LED lights up green after

approximately 30 seconds.

5Repeat Step 3 and Step 4 for each additional disk.

6If a wrist strap is used, remove the wrist strap.

7On the Storage System Status screen of ETERNUS Web GUI, check that the

added disks have been recognized.

IMPORTANT

Hold the disk with both hands to protect against jarring.

Catch

Lock lever

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

8Set up RAID groups, volumes, hot spares, and Host Affinity settings on the new

disks, as required.

End of procedure

■3.5" disks

Procedure

1Check that all components of the ETERNUS DX Disk storage system are in

normal status, using the Storage System Status screen of ETERNUS Web GUI.

2Remove the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

3Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

4Remove the dummy disk unit from the slot in which the disk is to be installed.

Hook your fingers and push into the holes of the dummy disk unit, and pull it straight out of

the disk slot.

IMPORTANT

The removed dummy disk unit should be retained for future use.

Dummy disk unit

Chapter 5 Installing Optional Products

5.1 Installing Disks

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

5Install the new disk.

5-1 Press the catch on the disk lock lever to unlock it.

5-2 Insert the disk all the way into in the slot, making sure that it is firmly seated and

keeping the lock lever open.

5-3 Swing the lock lever in the direction of the arrow, until the lock clicks shut.

5-4 Check that the newly installed disk’s DISK READY/FAULT LED lights up green after

approximately 30 seconds.

IMPORTANT

•Hold the disk with both hands to protect against jarring.

•Insert the disk until the lock lever hooks reach the slot

protrusions.

IMPORTANT

Make sure that the lock lever hooks have engaged the slot

protrusions.

Catch

Lock lever

Hook

Slot

protrusion

Hook

Slot

protrusion

Lock lever hooks

have not engaged

Lock lever hooks

have engaged

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

6Repeat Step 4 and Step 5 for each additional disk.

7Remove the wrist strap.

8Remove the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

9On the Storage System Status screen of ETERNUS Web GUI, check that the

added disks have been recognized.

10 Set up RAID groups, volumes, hot spares, and Host Affinity settings on the new

disks, as required.

End of procedure

5.2 Installing Drive Enclosures

Optional drive enclosures can be installed while the ETERNUS DX Disk storage system is run-

ning without affecting the system.

This section explains how to install optional drive enclosures.

5.2.1 Installation Rules for Drive Enclosures

Only one drive enclosure can be connected to a 3.5" type controller enclosure.

Drive enclosures cannot be connected to 2.5" type controller enclosures.

5.2.2 Installable Drive Enclosures

Table 5.3 shows the installable drive enclosures.

Table 5.3 Installable drive enclosures

At time of purchase, the installable drive enclosure model may be different from those described.

To find the web-site to check the latest version of this manual, refer to "Read Me First".

Model name Product name

ETEED1DU-L, FTS:ETEED1DU-L Drive enclosure for DX60 S2 (3.5inch, single-expander type)

ETEED2DU-L, FTS:ETEED2DU-L Drive enclosure for DX60 S2 (3.5inch, dual-expander type)

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

5.2.3 Drive Enclosure Handling Instructions

■About condensation

■About static electricity

■About shock

CAUTION

•When moving a drive enclosure from a cold place, such as an un-

conditioned store house in winter, to a warmer place such as an air-

conditioned room, the severe temperature change may result in

condensation forming.

To avoid this, allow the packed drive enclosures sufficient time in the

warmer place (one hour for each 15°C of temperature difference) to

adapt to the new temperature.

CAUTION

•When handling drive enclosures, make sure to wear a wrist strap or

touch a metal part to discharge the human body's natural static

electricity. Failure to discharge static electricity may cause device

failure.

CAUTION

Do Not

•Do not handle the drive enclosure roughly or subject it to physical

shocks when laying it down.

•Do not stack the drive enclosures.

•Do not knock or drop the drive enclosure on hard objects.

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

5.2.4 Drive Enclosure Rack Installation Procedure

This section describes how to install a drive enclosure in a rack.

Procedure

1Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

2Attach the rack rails to the rack.

■For the EMEA&I region

(1)Attach the 2U rack rail to the left rear rack pillar.

The M5 centering screws should be inserted in the 1st and 6th holes above the base

line of the controller enclosure.

CAUTION

•If drive enclosures are installed in a way other as described herein,

damage and/or device failure or electrical shock may occur.

•Do not install drive enclosures with cables, such as power cords,

connected.

•Do not knock the other devices installed in the rack when installing

drive enclosures.

IMPORTANT

•Connect the cables after installing the drive enclosure in a rack by

following the "Add Drive Enclosure" procedure of ETERNUS Web GUI.

•Install the disk after expanding the drive enclosure.

M5 Centering screws (10mm)

2U Bracket

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

(2)Insert the pins of the left slide rail in the 1st and 3rd holes from the bottom of the 2U

rack rail.

(3)Secure the left slide rail to the front pillar using the M5 centering screw and M5 pan

head screws.

(4)For the right slide rail, insert the pins in the holes of the rear pillar, and secure the other

side of the slide rail to the front pillar in the same way as the left slide rail.

(5)Push the M5 cage nuts into the 2nd holes of the front rack pillars above the base line of

the drive enclosure.

The M5 centering screw and M5 pan head screw positions for the slide rails and 2U

rack rail are determined relatively to the base line of the drive enclosure.

Tighten the screws referring to the following figure.

M5 Centering screw (10mm)

M5 Cage nut

M5 Pan head screw (10mm)

Drive enclosure

1st position

(M5 pan head screw)

3rd position

(M5 centering screw)

1st position

(M5 pan head screw)

3rd position

(M5 centering screw)

Rack rails

Base line of

drive enclosure

[Left] [Right]

2nd position

(M5 cage nut)

2nd position

(M5 cage nut)

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■For regions other than EMEA&I

(1)Adjust the sizes of the rack rail (for left side) and the rack rail (for right side) to fit the

rack.

Loosen the M4 screws to adjust the length of the rack rails to match the distance

between the front and rear rack pillars. Leave the M4 screws slightly unscrewed, as the

rack rail must be attached to the rack before they can be completely tightened.

(2)Attach the rack rails to the rack.

•If the rack pillars have square (approx. 9mm) holes, screw

holders will need to be used when attaching the rack rails.

•Make sure to attach the rack rails and rack pillars so that they

fit exactly together without any space between them.

(Front rack pillars)

(Rear rack pillars)

Rack rail (for right side)

"R" is stamped on the inner

side of the rack rail

(for right side).

Loosen the M4 screws, and

adjust the rack rails to the depth

of the rack.

[Left]

[Right]

Rack rail (for left side)

"L" is stamped on the inner

side of the rack rail

(for left side).

(Front rack pillars)

(Rear rack pillars)

Rack rail (for right side)

Rack rail (for left side)

Washers

M5 screws

Washers

M5 screws

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

The M5 screw positions for the rack rails are determined relative to the drive enclosure

base line.

The M5 screws should be inserted in the 1st and 3rd holes above the base line.

(3)Tighten the M4 screws of the rack rails that were slightly unscrewed in Step (1).

3Remove the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

4Install the drive enclosure in the rack.

5Fix the drive enclosure in the rack.

Use the two thumb screws at the front of the drive enclosure to fasten it in the rack.

CAUTION

•When installing or removing the drive enclosure to or from the

rack, make sure to have the right and left sides and the bottom

of the drive enclosure by two or more people. Failure to do so

may cause injury.

Drive enclosure

1st position

(M5 screws)

3rd position

(M5 screws)

1st position

(M5 screws)

3rd position

(M5 screws) 2U

Rack rails

Base line of

drive enclosure

[Left] [Right]

(Rear rack pillars)

Thumb screw

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

6Check the settings of the AUTO POWER switch and the MODE SELECT switch.

•AUTO POWER switch

Check that the AUTO POWER switch is set to the OFF position. Do not change to ON.

•MODE SELECT switch

Check that the MODE SELECT switch is set to the ON position. Do not change to OFF.

End of procedure

AUTO POWER

switch

MODE SELECT

switch

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

5.2.5 Additional Drive Enclosure Installation

This section explains how to install additional drive enclosures in the ETERNUS DX Disk storage

system.

Procedure

1Check that all components of the ETERNUS DX Disk storage system are in

normal status, using the Storage System Status screen of ETERNUS Web GUI.

2Wear a wrist strap or touch a metal part to discharge the human body's natural

static electricity.

3Click [Add Drive Enclosure] under the [Hardware Maintenance] menu on the

[Maintenance] tab in the ETERNUS Web GUI screen.

The [Add Drive Enclosure] initial screen appears.

4Click the [Next>] button.

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

A screen to show how to install the drive enclosure appears.

5Connect the miniSAS cable (for drive enclosures).

5-1 Connect the DI (OUT) port at controller 0 (CM#0) of controller enclosure, to the DI (IN)

port at expander 0 (EXP#0) of the drive enclosure 1 with the miniSAS cable.

(1) Connect the plug to be connected to DI (OUT) port, to the DI (OUT) port of the

Controller 0 (CM#0).

Remove the port cover from the DI (OUT) port before inserting the plug.

Controller enclosure

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

(2) Connect the plug to be connected to DI (IN) port, to the DI (IN) port of the expander

0 (EXP#0).

5-2 For a dual-controller type, connect the DI (OUT) port at controller 1 (CM#1) of controller

enclosure, to the DI (IN) port at expander 1 (EXP#1) of the drive enclosure 1 with the

miniSAS cable.

Connect the miniSAS cable in the same way as Step 5-1.

The following shows the miniSAS connection figure between controller enclosure and

drive enclosure.

-For a single-controller type

IMPORTANT

Do not connect anything to the DI (OUT) port on the drive enclosure.

Drive enclosure

Controller enclosure

Drive enclosure

CM#0

EXP#0

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

-For a dual-controller type

6Connect the power cord to the drive enclosure.

6-1 Connect the power cord plugs to the inlets of the power supply units.

IMPORTANT

A drive enclosure has two power supply units (PSU#0 and PSU#1).

The power cords must be connected to the inlets of both power

supply units.

Controller enclosure

Drive enclosure

CM#1CM#0

EXP#1EXP#0

PSU#1PSU#0

Inlets

Power cord plug

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

6-2 Fix the plug of the power cord with the release tie.

Wrap the release tie around the power cord. The release tie can be fastened from

either side.

7Connect the power cords to the socket.

Connect the plug at the other end of each power cord to the socket.

The drive enclosure turns on.

8Check that the drive enclosure's POWER LED and READY LED are on.

9Click the [Next>] button.

The drive enclosure recognition process is performed. When the process completes, the

drive enclosure's AUTO POWER switch check procedure screen is displayed.

IMPORTANT

Power supply failure can be prevented by connecting the power

cords on the PSU#0 side and the PSU#1 side to different power

sources.

CAUTION

Do Not

•Do not use the server service outlet to connect a power cord for

the ETERNUS DX Disk storage system.

Release tie

Drive enclosure

Chapter 5 Installing Optional Products

5.2 Installing Drive Enclosures

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

10 Check the drive enclosure's AUTO POWER switch is OFF, and click the [Next>]

button.

The expansion completion screen is displayed.

11 Click the [OK] button.

The [Add Drive Enclosure] screen is closed.

12 On the Storage System Status screen, check that the added drive enclosures

have been recognized.

13 Install the disks.

Refer to "5.1.4 Additional Disk Installation Procedure" (page 60) for the appropriate

procedure.

14 If a wrist strap is used, remove the wrist strap.

15 Attach the front cover.

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

End of procedure

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 6 Maintenance

This chapter describes maintenance for the ETERNUS DX Disk storage system.

6.1 Periodic Backup

In case of a system failure, important data should be regularly backed up.

6.2 Volume Formatting Time

Table 6.1 shows the time for volume formatting (when the volume capacity is 100GB).

Table 6.1 Time for volume formatting (disk)

*1: The value shows the time required for volume formatting when the volume capacity is 100GB and

there is no server I/O. The time that is required depends on the type and configuration of the disk.

CAUTION

•We recommend that you backup important data regularly. If the

ETERNUS DX Disk storage system fails and the data has not been

backed up, it may be lost.

RAID level No. of disks Volume formatting time (*1)

2.5" SAS disks 3.5" SAS disks Nearline SAS disks

RAID1 2 Approx. 40 minutes/

100GB

Approx. 35 minutes/

100GB

Approx. 73 minutes/

100GB

RAID1+0 8 Approx. 30 minutes/

100GB

Approx. 25 minutes/

100GB

Approx. 43 minutes/

100GB

RAID5 5 Approx. 25 minutes/

100GB

Approx. 25 minutes/

100GB

Approx. 49 minutes/

100GB

RAID5+0 6 Approx. 30 minutes/

100GB

Approx. 25 minutes/

100GB

Approx. 43 minutes/

100GB

RAID6 6 Approx. 40 minutes/

100GB

Approx. 30 minutes/

100GB

Approx. 58 minutes/

100GB

Chapter 6 Maintenance

6.3 Rebuild/Copyback Process Time

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

6.3 Rebuild/Copyback Process Time

This section explains the time required for Rebuild/Copyback.

■Rebuild process time

Table 6.2 shows the time required for the rebuild process (when the volume capacity is 100GB).

Table 6.2 Rebuild process time (disk)

*1: The time required to rebuild a 100GB volume of the indicated RAID level, number and type of disks

when there is no concurrent server I/O. The time that is required depends on the type and

configuration of the disk.

■Copyback process time

Table 6.3 shows the time required for the copyback process (when the volume capacity is

100GB).

Table 6.3 Copyback process time (disk)

*1: The time required to copyback a 100GB volume of the indicated RAID level, number and type of disks

when there is no concurrent server I/O. The time that is required depends on the type and

configuration of the disk.

RAID level No. of disks Rebuild process time (*1)

2.5" SAS disks 3.5" SAS disks Nearline SAS disks

RAID1 2 Approx. 27 minutes/

100GB

Approx. 20 minutes/

100GB

Approx. 47 minutes/

100GB

RAID1+0 8 Approx. 7 minutes/

100GB

Approx. 5 minutes/

100GB

Approx. 11 minutes/

100GB

RAID5 5 Approx. 10 minutes/

100GB

Approx. 10 minutes/

100GB

Approx. 15 minutes/

100GB

RAID5+0 6 Approx. 7 minutes/

100GB

Approx. 7 minutes/

100GB

Approx. 11 minutes/

100GB

RAID6 6 Approx. 13 minutes/

100GB

Approx. 13 minutes/

100GB

Approx. 21 minutes/

100GB

RAID level No. of disks Copyback process time (*1)

2.5" SAS disks 3.5" SAS disks Nearline SAS disks

RAID1 2 Approx. 27 minutes/

100GB

Approx. 20 minutes/

100GB

Approx. 49 minutes/

100GB

RAID1+0 8 Approx. 7 minutes/

100GB

Approx. 5 minutes/

100GB

Approx. 11 minutes/

100GB

RAID5 5 Approx. 10 minutes/

100GB

Approx. 7 minutes/

100GB

Approx. 16 minutes/

100GB

RAID5+0 6 Approx. 7 minutes/

100GB

Approx. 5 minutes/

100GB

Approx. 11 minutes/

100GB

RAID6 6 Approx. 13 minutes/

100GB

Approx. 13 minutes/

100GB

Approx. 20 minutes/

100GB

Chapter 6 Maintenance

6.4 Maintenance Service

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

6.4 Maintenance Service

This section explains the ETERNUS DX Disk storage system maintenance service.

6.4.1 Maintenance Support Period

The standard maintenance support period for ETERNUS DX Disk storage system is five years

from the date of purchase, or is defined in your service level agreement (SLA).

6.4.2 Related Service

■Remote Support

If a possible error that may occur is detected or an error occurs when remote support is used, the

contents of events are automatically sent to the remote support center and then the user is

notified by the remote support center.

IMPORTANT

When performing maintenance service, the maintenance engineer

connects a PC terminal used for maintenance to the ETERNUS DX Disk

storage system. Also, the maintenance engineer may require information

that is necessary for performing maintenance operations.

If the maintenance engineer has any requirement, we ask that they be

handled.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Chapter 7 Troubleshooting

This chapter explains troubleshooting when errors occur.

If you notice anything unusual during operation, then refer to "7.1 Check List" (page 80) to check

the ETERNUS DX Disk storage system status, prepare the necessary information with "7.2

Required Information for Inquiries" (page 85), and contact your maintenance engineer.

•When the ETERNUS DX Disk storage system is turned off

•When the ETERNUS DX Disk storage system refuses to turn on

•When the READY LED is not on

•When the FAULT LED is on

•When the FAULT LED blinks

•When the ETERNUS DX Disk storage system cannot be connected via a network service

•When I/O access is slow

•When the server does not recognize the volumes

7.1 Check List

■When the ETERNUS DX Disk storage system is turned off

Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk

storage system alone and contact your maintenance engineer.

•Is the ETERNUS DX Disk storage system's power cord disconnected?

•Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)?

•Has the server been turned off?

If the ETERNUS DX Disk storage system power is in conjunction with the power synchronized

unit, the power of the ETERNUS DX Disk storage system will turn off when the server is

turned off.

•Is there a power failure?

•Has there been a recent main power failure?

If the ETERNUS DX Disk storage system is in AC automatic power mode (i.e. AUTO POWER

switch is turned to ON), the ETERNUS DX Disk storage system turns on automatically after

the power is restored.

Chapter 7 Troubleshooting

7.1 Check List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■When the ETERNUS DX Disk storage system refuses to turn on

Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk

storage system alone and contact your maintenance engineer.

•Is the ETERNUS DX Disk storage system's power cord disconnected?

•Is main line switch of power distribution unit (MAIN LINE SWITCH) turned to OFF (O)?

•Is there a power failure?

•Is the miniSAS cable (for drive enclosures) disconnected?

■When the READY LED is not on

If more than ten minutes have passed since the ETERNUS DX Disk storage system's power was

turned on and the READY LED still has not turned on, contact your maintenance engineer.

■When the FAULT LED is on

Check the general status of ETERNUS Web GUI and perform the necessary action. If none of

these resolve the problem, leave the ETERNUS DX Disk storage system alone and contact your

maintenance engineer.

●When the general status of ETERNUS Web GUI is

•Check whether one side of the miniSAS cable (for drive enclosures) is connected. If not,

install the connector in the DI port.

•Check if the miniSAS cable (for drive enclosures) is connected. If the miniSAS cable (for drive

enclosures) is not connected, connect it with the following procedure.

Procedure

1Press the controller enclosure's Power Switch for four seconds or more to turn off the

ETERNUS DX Disk storage system.

Drive enclosures with no miniSAS cables connected will remain on.

2Connect the miniSAS cable while the drive enclosure is on.

3Press the controller enclosure's Power Switch to turn on the ETERNUS DX Disk

storage system.

End of procedure

When checking the general status and detailed information on products via

ETERNUS CLI, refer to "ETERNUS CLI User's Guide".

Chapter 7 Troubleshooting

7.1 Check List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

●When the general status of ETERNUS Web GUI is

Check whether the miniSAS cables (for drive enclosures) are connected in the correct order.

If not, reconnect the miniSAS cables in the following order.

Procedure

1Press the controller enclosure's Power Switch for four seconds or more to turn off the

ETERNUS DX Disk storage system, and turn off the AC power.

2Re-connect the miniSAS cable.

3Make sure that power is being supplied, then turn the ETERNUS DX Disk storage

system on.

End of procedure

■When the FAULT LED blinks

Check the general status in ETERNUS Web GUI. A general status of indicates that the

ETERNUS DX Disk storage system contains a component that requires preventive maintenance.

Use the Storage System Status screen's device tree to check the detailed information on the

component whose image is on, and contact your maintenance engineer.

■When the ETERNUS DX Disk storage system cannot be connected via a network

service

Check the following points: If none of these resolve the problem, contact your maintenance

engineer.

•Is the ETERNUS DX Disk storage system turned off?

•Has the LAN cable become disconnected? For the dual controller model, does the controller

to which the LAN cable is connected have an unlit MASTER LED?

•Have any network devices (such as LAN switch or router) failed? Are the network device

settings invalid?

•Are the environment settings for the network service invalid?

•Is the IP address incorrect?

•Are the environment settings for the ETERNUS DX Disk storage system LAN port invalid?

If none of these problems are indicated, return the ETERNUS DX Disk storage system network

settings to their default values.

When checking the general status and detailed information on products via

ETERNUS CLI, refer to "ETERNUS CLI User's Guide".

IMPORTANT

Note that the settings (network environment settings) for all of the LAN

ports are initialized after the following procedure is performed.

Chapter 7 Troubleshooting

7.1 Check List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Procedure

1Remove the flange cover from the 2.5" type controller enclosure.

Remove the front cover from the 3.5" type controller enclosure.

For details on how to remove the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to remove the front cover, refer to "2.3 Attaching and Removing the

Front Cover" (page 37).

2Press the IP RESET Switch twice in a row within two seconds.

The setting information related to the network is returned to the factory default.

3Re-attach the flange cover from the 2.5" type controller enclosure.

Re-attach the front cover to the 3.5" type controller enclosure.

For details on how to attach the flange cover, refer to "2.2 Attaching and Removing the

Flange Cover" (page 35).

For details on how to attach the front cover, refer to "2.3 Attaching and Removing the Front

Cover" (page 37).

4Access ETERNUS Web GUI or ETERNUS CLI by using the default IP address

to perform the network environment settings.

5Check that the ETERNUS DX Disk storage system can be connected to via

each of the desired network services.

If not, contact your maintenance engineer.

End of procedure

IMPORTANT

Make sure that all of the desired network services are set to

"Enable".

•If ETERNUS Web GUI is to be used, set "http" and/or "https" to

"Enable". If "Disable" is set, ETERNUS Web GUI access to the

ETERNUS DX Disk storage system is not allowed.

•If ETERNUS CLI is to be used, set "telnet" and/or "SSH" to

"Enable". If "Disable" is set, ETERNUS CLI access to the

ETERNUS DX Disk storage system is not allowed.

•If monitoring software is to be used, set "Maintenance" and/or

"Maintenance-Secure" to "Enable". If "Disable" is set, monitoring

software access to the ETERNUS DX Disk storage system is not

allowed.

•If the "ping" command is to be used, set "ICMP" to "Enable". If

"Disable" is set, the ETERNUS DX Disk storage system will not

be able to respond to "pings".

Chapter 7 Troubleshooting

7.1 Check List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■When I/O access is slow

Check the following points: When the cause is not identified, contact your maintenance engineer.

•Check that the ambient temperature does not exceed the operating environment conditions.

If so, Nearline SAS disk performance may be reduced.

•Click the icon of each part in the Storage System Status screen of ETERNUS Web GUI to

check if an abnormality is detected in ETERNUS DX Disk storage system parts.

If an abnormality is detected, contact your maintenance engineer.

•Check the controller status.

When the controller fails, the data in cache memory is directly written to the disks. This

causes temporary performance degradation.

When the controller fails, contact your maintenance engineer.

•Check the path status.

-When using the ETERNUS Multipath Driver, start ETERNUS Multipath Manager.

If an abnormality is detected in a path, refer to the ETERNUS Multipath Driver manuals

and follow the direction given in the manuals.

-When not using the ETERNUS Multipath Driver, use the path management tool and check

the path status that each software provides, and handle the problem if necessary.

•Check the loading of the ETERNUS DX Disk storage system. If the load is out of balance

because of operation content changing and so forth.

•Check the transfer speed of the FC port.

If the transfer speed for the ETERNUS DX Disk storage system is different from the server or

the FC switch, set the same transfer speed as the server or FC switch.

•Check the number of command queues in the server.

When there are no problems in the process capacity of the server, adjust the number of

command queues so that the I/Os are issued for the appropriate number.

For details on the number of command queues, refer to "User's Guide -Server Connection-".

■When the server does not recognize the volumes

Check the following points: If none of these resolve the problem, leave the ETERNUS DX Disk

storage system alone and contact your maintenance engineer.

•Check the status of the ETERNUS DX Disk storage system and other devices such as

network devices connecting the server and the ETERNUS DX Disk storage system, and

ensure that there are no problems with the power supply.

•Check if an error occurs in a path by using a path management tool such as ETERNUS

Multipath Manager. Refer to the relevant manuals and take the required actions.

Chapter 7 Troubleshooting

7.2 Required Information for Inquiries

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

7.2 Required Information for Inquiries

Before contacting your maintenance engineer when trouble occurs, prepare the following information:

For details on the maintenance service, refer to "6.4 Maintenance Service" (page 79).

●The model name and the serial number of the ETERNUS DX Disk storage system

This information can be checked by using ETERNUS Web GUI, ETERNUS CLI, or the label

on the front of the ETERNUS DX Disk storage system.

Device ID label

MODEL. ETxxxxx

SERIAL. xxxxxxxxxx

Model name

Serial number

ETERNUS Web GUI screen

Model name - Serial number

CLI> show enclosure-status

Enclosure View

Name [ETERNUS DX60 S2]

Model Upgrade Status [Not Possible]

Model Name [ETxxxxx]

Serial Number [xxxxxxxxxx]

ETERNUS CLI ("show enclosure-status" command)

Model name

Serial number

Chapter 7 Troubleshooting

7.2 Required Information for Inquiries

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

●Details about the trouble, any actions taken, and the results of these actions.

● The devices that are connected to the ETERNUS DX Disk storage system

-The models of the server and network devices

-The power synchronized unit model

-The UPS model

●Log/dump information for the ETERNUS DX Disk storage system

When your maintenance engineer asks for the log/dump information of the ETERNUS DX

Disk storage system, obtain the required log/dump information using the log/dump collection

function of ETERNUS Web GUI.

Refer to "ETERNUS Web GUI User's Guide" for how to obtain this information.

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Appendix A Event Notification Message List

This appendix describes the messages that are notified when event notification is enabled in the

e-mail notification settings of ETERNUS Web GUI or ETERNUS CLI.

A.1 Message Format

This section describes the format and content of the event notification messages listed below.

•E-mail

•SNMP

•Host sense

Appendix A Event Notification Message List

A.1 Message Format

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

A.1.1 E-Mail

An example of event notification by e-mail and its contents are shown below:

Subject This is ETxxxxx1 notification message. Serial No: 00000000002 (Information)3

E-mail

Notification

Setup

user comment.4

EVENT:

16 volume(s) created5

EVENT CODE: I 000000256

SEVERITY: Information7

REPORT NO: 0-00058

DATE: JAN 26 11:16:00 20119

DETAIL:

Volume Type Capacity RAID Group

2:Volume0 Open 512MB 2:RAIDgrp

3:Volume1 Open 512MB 2:RAIDgrp

6:Volume2 Open 512MB 2:RAIDgrp

7:Volume3 Open 512MB 2:RAIDgrp

8:Volume4 Open 512MB 2:RAIDgrp

9:Volume5 Open 512MB 2:RAIDgrp

10:Volume6 Open 512MB 2:RAIDgrp

11:Volume7 Open 512MB 2:RAIDgrp

12:Volume8 Open 512MB 2:RAIDgrp

13:Volume9 Open 512MB 2:RAIDgrp

14:Volume10 Open 512MB 2:RAIDgrp

15:Volume11 Open 512MB 2:RAIDgrp

16:Volume12 Open 512MB 2:RAIDgrp

17:Volume13 Open 512MB 2:RAIDgrp

18:Volume14 Open 512MB 2:RAIDgrp

19:Volume15 Open 512MB 2:RAIDgrp10

Number Description

Subject 1 The model name of the ETERNUS DX Disk storage system is displayed.

2 The serial number of the ETERNUS DX Disk storage system is displayed.

3 The Severity of the event is displayed. One of the following items is displayed for

the message:

Error: indicates an error

Warning: indicates a warning

Information: indicates that information is provided

Test: indicates a test mail

Appendix A Event Notification Message List

A.1 Message Format

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

Message 4 A comment that is set using the e-mail notification setting of ETERNUS Web GUI

or ETERNUS CLI is displayed.

5 A message that indicates the event is displayed.

Refer to "A.2 Message List" (page 93) for details.

6 The message event type and the event code that are separated by a blank are

displayed.

One of the following letters is output as an event type:

"P", "J", "M", "I", "R"

Event code is an 8-digit hexadecimal number according to the message.

Refer to "A.2 Message List" (page 93) for details.

7 The Severity of the event is displayed. One of the following items is displayed for

the message:

Error: indicates an error

Warning: indicates a warning

Information: indicates that information is provided

Test: indicates a test mail

8 The event serial number, which increases from the startup of the ETERNUS DX

Disk storage system, is displayed in the "x-yyyy" format.

x: Controller number (0 or 1)

yyyy: Serial number

The event serial number is reset when the ETERNUS DX Disk storage system is

turned on or restarted.

9 The time when the event occurred is displayed in the "Mmm dd hh:mm:ss yyyy"

format.

Mmm: Abbreviation of each month (Jan – Dec)

dd: Date. If the date is a single digit, "0" is output before the date number.

hh:mm:ss: "hh" indicates the hour (00 – 23), "mm" indicates minutes (00 – 59),

and "ss" indicates seconds (00 – 59).

yyyy: The year is display with four digits.

10 The detailed information of the event is displayed. For multiple process results,

each process result is displayed on a separate line.

Number Description

Appendix A Event Notification Message List

A.1 Message Format

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

A.1.2 SNMP

The ETERNUS DX Disk storage system supports SNMPv1.

To monitor the ETERNUS DX Disk storage system using SNMP Trap, software that can receive

and analyze SNMP Traps must be used on the network.

This section describes the type and the notification format of Traps. For details on the messages

that are notified by SNMP Trap, refer to "A.2 Message List" (page 93).

For the display contents of events (SNMP Traps) when using the server management software

"ServerView Operation Manager" for monitoring the ETERNUS DX Disk storage system, refer to

"Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager" (page

119).

■Trap type

There are two types of Traps: Generic Trap (standard Trap) and Specific Trap (extended Trap).

Generic Trap is a Trap that is defined by the SNMP protocol. Specific Trap is a Trap that has

been created specifically for the ETERNUS DX Disk storage system. The ETERNUS DX Disk

storage system supports the following types of Traps:

●Generic Trap (standard Trap)

●Specific Trap (extended Trap)

Trap No. Name Description

0 coldStart For an ETERNUS DX Disk storage system, this Trap is

sent when the controller starts up and restarts and

when SNMP is set.

4 authenticationFailure An unauthorized access occurred.

6 enterpriseSpecific Extended Trap

Trap No. Name Description

2 fjdarye101ItemFault This Trap is sent to notify that a component fails

or degrades.

5 fjdarye101ItemWarning This Trap is sent to notify that a component

requires preventive maintenance.

6 fjdarye101SensorStatusChange This Trap is sent to notify that a temperature

error is detected.

7 fjdarye101MaintenanceRequired This Trap is sent to notify that an event requires

maintenance or preventive maintenance.

9 fjdarye101Information This Trap is sent to notify Information-level

events.

22 fjdarye101ItemFaultToNormal This Trap is sent to notify that an event notified

by Trap No. 2 returns to normal status.

25 fjdarye101ItemWarningToNormal This Trap is sent to notify that an event notified

by Trap No. 5 returns to normal status.

26 fjdarye101SensorStatusChangeToNormal This Trap is sent to notify that an event notified

by Trap No. 6 returns to normal status.

Appendix A Event Notification Message List

A.1 Message Format

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

■Trap notification format

The notification format of SNMPv1 is shown below.

●Generic Trap (standard Trap)

●Specific Trap (extended Trap)

Trap type enterprise agent-address generic-

trap

specific-

trap time-stamp variable-

bindings

coldStart 1.3.6.1.2.1.11 The IP address of

the Master CM for

the port (MNT or

RMT) that is

specified in the

SNMP Agent

environment setting

0 0 The operation time

of the SNMP Agent

(centiseconds)

The operation time

is reset when the

SNMP Agent starts

or restarts.

N/A

authenticationFailure 4 N/A

Trap type

enterprise

agent-address

generic trap

specific trap

time-stamp

variable-bindings

Trap No.

Name

Description

2 fjdarye101

ItemFault

Notification of

component

failure or

component

degradation

1.3.6.1.4.1

.211.4.1.1.

126.1.101

The IP

address of

the Master

CM for the

port (MNT or

RMT) that is

specified in

the SNMP

Agent

environment

setting

6 2 The operation

time of the

SNMP Agent

(centiseconds)

The operation

time is reset

when the

SNMP Agent

starts or

restarts.

Information[1]:fjdaryTrapItemId

Information[2]:fjdarySspMachineId

Information[3]:fjdaryTrapMessage

5 fjdarye101

ItemWarning

Notification of

events that

require

preventive

maintenance

5 Information[1]:fjdaryTrapItemId

Information[2]:fjdarySspMachineId

Information[3]:fjdaryTrapMessage

Information[4]:fjdaryTrapWarningInfo

6 fjdarye101

SensorStatus

Change

Notification of

temperature

error

6 Information[1]:fjdaryTrapItemId

Information[2]:fjdarySspMachineId

Information[3]:fjdaryTrapSensorInfo

Information[4]:fjdaryTrapMessage

7 fjdarye101

Maintenance

Required

Notification of

events that

require

maintenance or

preventive

maintenance

7 Information[1]:fjdarySspMachineId

Information[2]:fjdaryTrapMaintenanc

eInfo

Information[3]:fjdaryTrapMessage

9 fjdarye101

Information

notification

9 Information[1]:fjdarySspMachineId

Information[2]:fjdaryTrapMessage

22 fjdarye101

ItemFaultTo

Normal

Notification of

alarm cancel for

Trap No. 2

22 Information[1]:fjdaryTrapItemId

Information[2]:fjdarySspMachineId

Information[3]:fjdaryTrapMessage

25 fjdarye101

ItemWarning

ToNorm a l

Notification of

alarm cancel for

Trap No. 5

25 Information[1]:fjdaryTrapItemId

Information[2]:fjdarySspMachineId

Information[3]:fjdaryTrapMessage

Information[4]:fjdaryTrapWarningInfo

26 fjdarye101

SensorStatus

ChangeTo

Normal

Notification of

alarm cancel for

Trap No. 6

26 Information[1]:fjdaryTrapItemId

Information[2]:fjdarySspMachineId

Information[3]:fjdaryTrapSensorInfo

Information[4]:fjdaryTrapMessage

Appendix A Event Notification Message List

A.1 Message Format

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

●variable-bindings meanings

A.1.3 Host Sense

The ETERNUS DX Disk storage system returns the host sense (sense code) to the server when

an error occurs in the ETERNUS DX Disk storage system.

The cause of the error can be determined by using SK (Sense Key), ASC (Additional Sense

Code), and ASCQ (Additional Sense Code Qualifier) as the host sense.

The conversion pattern of the sense code that is notified to the server is set by using the host

response settings of ETERNUS Web GUI or ETERNUS CLI.

For details on the sense code that is notified to the server, refer to "A.2.6 Sense Codes" (page

116).

MIB object name MIB object ID Description

fjdarySspMachineId 1.3.6.1.4.1.211.1.21.1.101.1.1.0 Indicates the ID of the ETERNUS DX Disk storage

system.

fjdaryTrapMessage 1.3.6.1.4.1.211.1.21.1.101.11.0 Indicates the Message (Event Code + ' ' (blank) +

Event Message).

fjdaryTrapItemId 1.3.6.1.4.1.211.1.21.1.101.7.0 Indicates the value that identifies the component.

fjdaryTrapWarningInfo 1.3.6.1.4.1.211.1.21.1.101.10.0 Indicates additional information for an event that is

used by Specific Trap No. 5 and Trap No. 25.

fjdaryTrapSensorInfo 1.3.6.1.4.1.211.1.21.1.101.8.0 Indicates additional information for an event that is

used by Specific Trap No. 6 and Trap No. 26.

fjdaryTrapMaintenanceInfo 1.3.6.1.4.1.211.1.21.1.101.9.0 Indicates additional information for an event that is

used by Specific Trap No. 7.

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

A.2 Message List

This section describes the event notification messages for each severity.

A.2.1 Common Terms

The following table shows components and terms that are used in A.2.2 to A.2.4

Abbreviation Meaning Description

CM Controller Module Units that control all the operations in the device.

CE Controller Enclosure A cabinet to install the CMs, which are the main control sec-

tions of the ETERNUS DX Disk storage system.

DE Drive Enclosure Cabinets for installing disks.

FE Expander Front-end Expander A module in CE that provides communication path between

CMs.

BE Expander Back-end Expander A module in CE that provides communication path between

CM and DE.

DI Drive Interface Back-end interface module on CMs.

SCU System Capacitor

Unit

A device in a CM that supplies power to back up the cache

memory data in the non-volatile memory when a power

failure occurs.

SFP Small Form Factor

Pluggable An SFP module that is installed in the host interface port.

EXP Expander Abbreviation for expanders.

DE Expander DE Expander A module in DE that provides communication path between

CM and DE.

PSU Power Supply Unit Power supply units for units in CEs or DEs.

Abbreviation Meaning

SMART Self-Monitoring Analysis and Reporting Technology

F/W Firmware

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

A.2.2 Error Messages

This section describes the messages that are sent when the severity is Error for each type of

event.

■Error message list

●When the event type is "P"

The following messages are sent when components fail or degrade or when a temperature

error is detected.

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID

Trap

Sensor

Info

Lower: Description

P 01SSMM00 2 0100MM00 -Controller Module#m(zz xxHz) Fault

These messages

are notified when

"Module was bro-

ken" is enabled for

Error Severity Level

in the event notifica-

tion setting.

They are not notified

during maintenance

operations.

CM is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 06SSMM00 2 0600MM00 -Controller Module#m(zz xxHz) BE Expander

Fault <pppppppppppp ssssssssss rrrrr>

CM EXP is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 08SSMM0p2 0800MM0p-Controller Module#m(zz xxHz) DI Port#p Fault

CM DI Port is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

p: Port number (0 – 1)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

P 09SSMM00 2 0900MM00 -Controller Module#m(zz xxHz) SAS Port Fault

These messages

are notified when

"Module was bro-

ken" is enabled for

Error Severity Level

in the event notifica-

tion setting.

They are not notified

during maintenance

operations.

CM SAS Port is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 0ASSMM0p20A00MM0p-Controller Module#m(zz xxHz) BE Expander

Port#p Fault <pppppppppppp ssssssssss rrrrr>

CM BE Expander Port is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

p: Port number (0 – 2)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 0BSSMM00 2 0B00MM00 -Controller Module#m(zz xxHz) Cache(MEM)

Fault <pppppppppppp ssssssssss rrrrr>

CM memory is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 0CSSMM00 2 0C00MM00 -Controller Module#m(zz xxHz) Flash ROM Fault

CM Flash ROM is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID

Trap

Sensor

Info

Lower: Description

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

P 0ESSMM00 2 0E00MM00 -Controller Module#m(zz xxHz) NAND Controller

Fault <pppppppppppp ssssssssss rrrrr>

These messages

are notified when

"Module was bro-

ken" is enabled for

Error Severity Level

in the event notifica-

tion setting.

They are not notified

during maintenance

operations.

NAND Controller is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 0FSSMM00 2 0F00MM00 -Controller Module#m(zz xxHz) SCU Fault

SCU is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 11SSMM0p2 1100MM0p-Controller Module#m(zz xxHz) Port#p Fault

CM Port is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

p: Port number (0 – 1)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 12SSMM00 2 1200MM00 -Controller Module#m(zz xxHz) FE Expander

Fault <pppppppppppp ssssssssss rrrrr>

CM FE Expander is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID

Trap

Sensor

Info

Lower: Description

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

P 13SSMM0p2 1300MM0p-Controller Module#m(zz xxHz) FE Expander

Port#p Fault <pppppppppppp ssssssssss rrrrr>

These messages

are notified when

"Module was bro-

ken" is enabled for

Error Severity Level

in the event notifica-

tion setting.

They are not notified

during maintenance

operations.

CM FE Expander Port is disconnected.

SS: Component subtype

MM: CM module ID (10 – 11)

p: Port number (0 – 1)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

P 1A00MM0p21A00MM0p-FC SFP Controller Module#m Port#p Fault

<pppppppppppppppp ssssssssssssssss rrrr

oooooooo>

SFP is disconnected.

MM: CM module ID (10 – 11)

p: Port number (0 – 1)

m: CM number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

oo...: Additional information

P 80SSdd0N2 8000dd0N-Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm

ccccccc) Fault <pppppppppppp ssssssssssss

rrrr>

These messages

are notified when

"Disk was broken" is

enabled for Error

Severity Level in the

event notification

setting.

They are not notified

during maintenance

operations.

3.5 inch Disk is disconnected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

N: Disk slot number (0 – b (hexadecimal))

n: Disk slot number (0 – 11 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID

Trap

Sensor

Info

Lower: Description

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

P 80SSdd0N2 8000dd0N-Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm

ccccccc) Failed Usable <pppppppppppp

ssssssssssss rrrr>

These messages

are notified when

"Disk was broken" is

enabled for Error

Severity Level in the

event notification

setting.

They are not notified

during maintenance

operations.

3.5 inch Disk is disconnected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

N: Disk slot number (0 – b (hexadecimal))

n: Disk slot number (0 – 11 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number

ss...: Serial number

rr...: Version

P 81SSddNN 2 8000ddNN -Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm

ccccccc) Fault <pppppppppppp ssssssssssss

rrrr>

2.5 inch Disk is disconnected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

NN: Disk slot number (0 – 17 (hexadecimal))

nn: Disk slot number (0 – 23 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number

ss...: Serial number

rr...: Version

P 81SSddNN 2 8000ddNN -Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm

ccccccc) Failed Usable <pppppppppppp

ssssssssssss rrrr>

2.5 inch Disk is disconnected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

NN: Disk slot number (0 – 17 (hexadecimal))

nn: Disk slot number (0 – 23 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID

Trap

Sensor

Info

Lower: Description

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

P 88SSddNN 2 8000ddNN -Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm

ccccccc) Fault <pppppppppppp ssssssssssss

rrrr>

This message are

notified when the

relevant event is

detected during Disk

Patrol.

Disk is disconnected because an error was

detected by Disk Patrol.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

NN: Disk slot number (hexadecimal)

3.5 inch disks: 0 – 0b

2.5 inch disks: 0 – 17

nn: Disk slot number (decimal)

3.5 inch disks: 0 – 11

2.5 inch disks: 0 – 23

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot

spare (Spare))

pp...: Component number

ss...: Serial number

rr...: Version

P 90SSdd0n2 9000dd0n-Expander DE#dd/EXP#n Fault <pppppppppppp

ssssssssss rrrrr>

These messages

are notified when

"Module was

broken" is enabled

for Error Severity

Level in the event

notification setting.

They are not notified

during maintenance

operations.

DE Expander is disconnected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

n: EXP number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

P 91SSddnp 2 9100ddnp -Expander Port DE#dd/EXP#n/Port#p Fault

DE Expander Port is disconnected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

n: EXP number (0 – 1)

p: Port number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

P D2SSdd0n2D200dd0n-Power Supply Unit DE#dd/PSU#n Fault

These messages

are notified when

"Module was

broken" is enabled

for Error Severity

Level in the event

notification setting.

They are not notified

during maintenance

operations.

PSU is disconnected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

n: PSU slot number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID

Trap

Sensor

Info

Lower: Description

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

100

●When the event type is "M"

The following messages are sent when an event that requires maintenance occurs:

P DASSdd00 6 DA00dd00 2 DE Exhaust temperature DE#dd Fatal These messages

are notified when

"Module was

broken" is enabled

for Error Severity

Level in the event

notification setting.

They are not notified

during maintenance

operations.

CE exhaust temperature error or DE exhaust

temperature error (fatal error) is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

P DASSdd00 2 DA00dd00 - DE Exhaust temperature sensor DE#dd Fault

CE exhaust temperature error or DE exhaust

temperature error (sensor failure) is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

P DBSSdd00 2 DB00dd00 - DE Intake temperature sensor DE#dd Fault

CE intake temperature error or DE intake

temperature error (sensor failure) is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No.

Trap

Maintenance

Info

Lower: Description

M 21810xxx 7 21810xxx RAID Group#0xxx recovered end of Rebuild processing These messages

are notified when

"RAID Degradation

Event" is enabled

for Warning Level in

the event

notification setting.

They are not notified

during maintenance

operations.

Rebuilding to a hot spare or a replaced disk is complete,

but Bad Data (data lost identifier) exists.

xxx: RAID group number

M E005nxxx 7 E005xxxx WRITE BAD DATA

Writing of Bad Data (data lost identifier) occurs.

xxx: RAID group number

M E10300xx 7 E10300xx PINNED DATA was created CM#mThese messages

are notified when

the relevant event

occurs.

Pinned Data occurs.

xx: CM module ID in which Pinned Data occurred

m: CM number in which Pinned Data occurred

M E2070001 7 E2070001 NOT READY(01:Configuration Error)

The device is in Not Ready status.

Shipment settings (model setting) and configurations are

not applied.

M E2070002 7 E2070002 NOT READY(02:CM F/W Version Error)

The device is in Not Ready status.

Firmware version for the CM is not correct.

M E2070004 7 E2070004 NOT READY(04:Restore Fail)

The device is in Not Ready status.

Backup is successfully complete, but cannot perform the

restoration.

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID

Trap

Sensor

Info

Lower: Description

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

101

M E207000B 7 E207000B NOT READY(11:Power Off/Fail Incomplete) These messages

are notified when

the relevant event

occurs.

The device is in Not Ready status.

Failed to power off. Or the device power turns off

immediately after the device powers on.

M E207000C 7 E207000C NOT READY(12:Backup Fail)

The device is in Not Ready status.

Backup failed.

M E207000D 7 E207000D NOT READY(13:Multi CM Down)

The device is in Not Ready status.

Adjoining CMs with LUs are degraded.

M E207000E 7 E207000E NOT READY(14:Machine Down Recovery End)

The device is in Not Ready status.

Machine down recovery is performed.

M E207000F 7 E207000F NOT READY(15:Machine Down Recovery Failed)

The device is in Not Ready status.

Failed to perform machine down recovery.

M E2070010 7 E2070010 NOT READY(16:DE Build Error)

The device is in Not Ready status.

Failed to configure DE because of miniSAS cable errors

or FC cable errors.

M E2070011 7 E2070011 NOT READY(17:CM Memory Shortage)

The device is in Not Ready status.

Memory capacities are smaller than the minimum value in

multiple CMs.

M E2070015 7 E2070015 NOT READY(21:Configuration Data restored from

System Disk)

Maintenance is performed for the CM in cold mode.

The ETERNUS DX Disk storage system normally powers

off and then on, and the status becomes Ready.

M E2070016 7 E2070016 NOT READY(22:No Version)

The device is in Not Ready status.

The version table is invalid.

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No.

Trap

Maintenance

Info

Lower: Description

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

102

A.2.3 Warning Messages

This section describes the messages that are sent when the severity is Warning.

■Warning message list

The following messages are sent when components require maintenance or preventive mainte-

nance, when the battery reaches its expiration date, for unusual temperatures, and for other

warning events.

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID (*1) Lower: Description

J 01SSMM00 5 0100MM00 0xww Controller Module#m(zz xxHz) Warning factor(ww)

These messages

are notified when

"Module reported a

Warning" is enabled

for Warning Severity

Level in Setup

Event Notification.

They are not notified

during maintenance

operations.

CM error other than above is detected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

ww: Factor code

pp...: Component number

ss...: Serial number

rr...: Version

J 06SSMM00 5 0600MM00 0x00 Controller Module#m(zz xxHz) BE Expander

Warning <pppppppppppp ssssssssss rrrrr>

CM BE Expander error is detected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

J 08SSMM0p5 0800MM0p0x00 Controller Module#m(zz xxHz) DI Port#p Warning

CM DI Port error is detected.

SS: Component subtype

MM: CM module ID (10 – 11)

p: Port number (0 – 1)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

103

J 09SSMM00 5 0900MM00 0x00 Controller Module#m(zz xxHz) SAS Port Warning

These messages

are notified when

"Module reported a

Warning" is enabled

for Warning Severity

Level in Setup

Event Notification.

They are not notified

during maintenance

operations.

CM SAS Port error is detected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

J 0ASSMM0p50A00MM0p0x00 Controller Module#m(zz xxHz) BE Expander Port#p

Warning <pppppppppppp ssssssssss rrrrr>

CM BE Expander Port error is detected.

SS: Component subtype

MM: CM module ID (10 – 11)

p: Port number (0 – 2)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

J 0CSSMM00 5 0C00MM00 0x00 Controller Module#m(zz xxHz) Flash ROM Warning

CM Flash ROM error is detected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

J 0ESSMM00 5 0E00MM00 0x00 Controller Module#m(zz xxHz) NAND Flash Warning

CM NAND Flash error is detected.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID (*1) Lower: Description

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A.2 Message List

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J 80SSdd0N5 8000dd0N0x00 Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm

ccccccc) SMART <pppppppppppp ssssssssssss

rrrr>

These messages

are notified when

"Disk reported a

Warning" is enabled

for Warning Level in

the event

notification setting.

They are not notified

during maintenance

operations.

SMART is reported from the 3.5 inch Disk.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

N: Disk slot number (0 – b (hexadecimal))

n: Disk slot number (0 – 11 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot spare

(Spare))

pp...: Component number

ss...: Serial number

rr...: Version

J 80SSdd0N5 8000dd0N0x00 Disk Drive DE#dd-Disk#n(SAS xxxGB yykrpm

ccccccc) Warning <pppppppppppp ssssssssssss

rrrr>

3.5 inch Disk error is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

N: Disk slot number (0 – b (hexadecimal))

n: Disk slot number (0 – 11 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot spare

(Spare))

pp...: Component number

ss...: Serial number

rr...: Version

J 81SSddNN 5 8000ddNN 0x00 Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm

ccccccc) SMART <pppppppppppp ssssssssssss

rrrr>

SMART is reported from the 2.5 inch Disk.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

NN: Disk slot number (0 – 17 (hexadecimal))

nn: Disk slot number (0 – 23 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot spare

(Spare))

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID (*1) Lower: Description

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A.2 Message List

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J 81SSddNN 5 8000ddNN 0x00 Disk Drive DE#dd-Disk#nn(SAS xxxGB yykrpm

ccccccc) Warning <pppppppppppp ssssssssssss

rrrr>

These messages

are notified when

"Disk reported a

Warning" is enabled

for Warning Level in

the event

notification setting.

They are not notified

during maintenance

operations.

2.5 inch Disk error is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

NN: Disk slot number (0 – 17 (hexadecimal))

nn: Disk slot number (0 – 23 (decimal))

xxx: Disk capacity (GB/TB)

yy: Disk speed

cc...: Disk information (RAID level or hot spare

(Spare))

pp...: Component number

ss...: Serial number

rr...: Version

J 90SSdd0n5 9000dd0n0x00 Expander DE#dd/EXP#n Warning <pppppppppppp

ssssssssss rrrrr>

These messages

are notified when

"Module reported a

Warning" is enabled

for Warning Severity

Level in Setup

Event Notification.

They are not notified

during maintenance

operations.

DE Expander error is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

n: EXP number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

J 91SSddnp 5 9000ddnp 0x00 Expander Port DE#dd/EXP#n/Port#p Warning

DE Expander Port error is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

p: Port number (0 – 1)

n: EXP number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

J C1MM0000 5 0100MM00 0x00 Controller Module#m(zz xxHz) Reboot

CM is rebooted.

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID (*1) Lower: Description

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A.2 Message List

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*1: This row indicates TrapWarningInfo for Trap No. 5 and TrapSensorInfo for Trap No. 6.

J C3SSMM00 5 0B00MM00 0x00 Controller Module#m(zz xxHz) Cache(MEM)

Correctable Error <pppppppppppppppppp

ssssssssssss rrrrrr>

These messages

are notified when

"Module reported a

Warning" is enabled

for Warning Severity

Level in Setup

Event Notification.

They are not notified

during maintenance

operations.

Many correctable errors occurred in the CM memory.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

J D200dd0n5D200dd0n0x00 Power Supply Unit DE#dd/PSU#n Warning

PSU error is detected.

dd: DE-ID ("00" for a controller enclosure)

n: PSU number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

J DASSdd00 6 DA00dd00 1 DE Exhaust temperature DE#dd Warning

DE exhaust temperature error (Warning) is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

J DBSSdd00 6 DB00dd00 1 DE Intake temperature DE#dd Warning

DE intake temperature error (Warning) is detected.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID (*1) Lower: Description

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A.2 Message List

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A.2.4 Informational Messages

This section describes the messages that are sent when the severity is Information.

■Informational message list

●When the event type is "I"

The following messages are sent when an information-level event occurs:

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

I 00000001 9 Power on completed ($a) These messages

are notified when

"Power on

Completed" is

enabled for

Informational Level

in the event

notification setting.

Detail information is not displayed.

The device is powered ON.

$a: VxxLxx-xxxx (Firmware version)

I 00000002 9 Controller firmware updated ($a) These messages

are notified when

"Controller

Firmware update" is

enabled for

Informational Level

in the event

notification setting.

Detail information is not displayed.

Controller firmware version is updated.

$a: VxxLxx-xxxx (Firmware version)

I 00000011 9 Snap Data Pool (SDP) capacity reached $a%. (Policy Level1:

Threshold $b%)

These messages

are notified when

"Informational

message defined by

SDP policy" is

enabled for

Informational Level

in the event

notification setting.

Detail information is not displayed.

Snap Data Pool (unencrypted) usage rate exceeds the threshold

(Level1) $a% and reaches $b%.

$a: Usage rate of Snap Data Pool

$b: Threshold of Snap Data Pool

I 00000011 9 Snap Data Pool (SDP) capacity of the encryption reached $a%. (Policy

Level1: Threshold $b%)

Detail information is not displayed.

Snap Data Pool (encrypted) usage rate exceeds the threshold (Level1)

$a% and reaches $b%.

$a: Usage rate of Snap Data Pool

$b: Threshold of Snap Data Pool

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I 00000012 9 Snap Data Pool (SDP) capacity reached $a%. (Policy Level2:

Threshold $b%)

These messages

are notified when

"Warning condition

defined by SDP

policy" is enabled

for Informational

Level in the event

notification setting.

Detail information is not displayed.

Snap Data Pool (unencrypted) usage rate exceeds the threshold

(Level2) $a% and reaches $b%.

$a: Usage rate of Snap Data Pool

$b: Threshold of Snap Data Pool

I 00000012 9 Snap Data Pool (SDP) capacity of the encryption reached $a%. (Policy

Level2: Threshold $b%)

Detail information is not displayed.

Snap Data Pool (encrypted) usage rate exceeds the threshold (Level2)

$a% and reaches $b%.

$a: Usage rate of Snap Data Pool

$b: Threshold of Snap Data Pool

I 00000013 9 Snap Data Pool (SDP) capacity reached $a%. (Policy Level3:

Threshold $b%)

These messages

are notified when

"Error condition

defined by SDP

policy" is enabled

for Informational

Level in the event

notification setting.

Detail information is not displayed.

Snap Data Pool (unencrypted) usage rate exceeds the threshold

(Level3) $a% and reaches $b%.

$a: Usage rate of Snap Data Pool

$b: Threshold of Snap Data Pool

I 00000013 9 Snap Data Pool (SDP) capacity of the encryption reached $a%. (Policy

Level3: Threshold $b%)

Detail information is not displayed.

Snap Data Pool (encrypted) usage rate exceeds the threshold (Level3)

$a% and reaches $b%.

$a: Usage rate of Snap Data Pool

$b: Threshold of Snap Data Pool

I 00000020 9 %d RAID group(s) created This message is

notified when

"Created RAID

Group" is enabled

for Informational

Level in the event

notification setting.

RAID Group LV CM Capacity

$a:$b $c $d $e

%d RAID groups are registered.

%d: Quantity

$a: RAID group number

$b: RAID group name

$c: RAID level

$d: Assigned CM

$e: Capacity

I 00000021 9 %d RAID group(s) deleted This message is

notified when

"Deleted RAID

Group" is enabled

for Informational

Level in the event

notification setting.

RAID Group

$a:$b

%d RAID groups are deleted.

%d: Quantity

$a: RAID group number

$b: RAID group name

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

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A.2 Message List

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I 00000022 9 %d RAID group name(s) changed This message is

notified when "RAID

Group Name

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

No. Name(old) Name(new)

$a $b $c

%d RAID group names are changed.

%d: Quantity

$a: RAID group number

$b: RAID group name (before change)

$c: RAID group name (after change)

I 00000023 9 %d hot spare(s) added This message is

notified when

"Assigned Hot

Spare" is enabled

for Informational

Level in the event

notification setting.

DE Slot Type RAID Group

$a $b $c $d:$e

%d hot spares are registered.

%d: Quantity

$a: DE-ID ("00" for a controller enclosure)

$b: Slot number

$c: Type (Global or Dedicated)

$d: RAID group number (only for Dedicated Hot Spares)

$e: RAID group name (only for Dedicated Hot Spares)

I 00000024 9 %d hot spare(s) released This message is

notified when

"Released Hot

Spare" is enabled

for Informational

Level in the event

notification setting.

DE Slot Type RAID Group

$a $b $c $d:$e

%d hot spares are released.

%d: Quantity

$a: DE-ID ("00" for a controller enclosure)

$b: Slot number

$c: Type (Global or Dedicated)

$d: RAID group number (only for Dedicated Hot Spares)

$e: RAID group name (only for Dedicated Hot Spares)

I 00000025 9 %d volume(s) created This message is

notified when "Cre-

ated Volume" is

enabled for Informa-

tional Level in the

event notification

setting.

Volume Type Capacity RAID Group

$a:$b $c $d $e

%d volumes are created.

%d: Quantity

$a: Volume number

$b: Volume name

$c: Volume type

$d: Capacity (MB)

$e: RAID group number

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

Appendix A Event Notification Message List

A.2 Message List

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I 00000026 9 %d volume(s) deleted This message is

notified when

"Deleted Volume" is

enabled for Informa-

tional Level in the

event notification

setting.

Volume

$a:$b

%d volumes are deleted.

%d: Quantity

$a: Volume number

$b: Volume name

I 00000027 9 %d volume name(s) changed This message is

notified when "Vol-

ume Name

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

No. Name(old) Name(new)

$a $b $c

%d volume names are changed.

%d: Quantity

$a: Volume number

$b: Volume name (before change)

$c: Volume name (after change)

I 00000030 9 FC port parameters changed (CM#%a port#%b) This message is

notified when "FC

Port Parameters

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

Connect $a

Transfer Rate $b

Host Affinity $c

Frame Size $d

Reset Scope $e

Reserve Cancel at Chip Reset $f

The FC port parameter is changed.

%a: CM number (0 – 1)

%b: Port number (0 – 1)

$a: Connection topology (Fabric or FC-AL)

$b: Transfer speed

$c: Host affinity (Enable or Disable)

$c: Frame size

$d: Reset Scope (I_T_L or T_L)

$e: Reserve Reservation if Chip Reset (Enable or Disable)

I 00000031 9 SAS port parameters changed (CM#%a port#%b) This message is

notified when "SAS

Port Parameters

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

Host Affinity $a

Reset Scope $b

Reserve Cancel at Chip Reset $c

The SAS port parameter is changed.

%a: CM number (0 – 1)

%b: Port number (0 – 1)

$a: Host affinity (Enable or Disable)

$b: Reset Scope (I_T_L or T_L)

$c: Reserve Reservation if Chip Reset (Enable or Disable)

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

Appendix A Event Notification Message List

A.2 Message List

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I 00000032 9 iSCSI port parameters changed (CM#%a port#%b) This message is

notified when "iSCSI

Port Parameters

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

IP Address $a

Subnet Mask $b

Gateway $c

iSNS Server $d

iSCSI Name $e

Alias Name $f

Host Affinity $h

Reset Scope $i

Reserve Cancel at Chip Reset $j

CHAP $k

Header Digest $l

Data Digest $m

CmdSN Count $n (This item is displayed when the CmdSN count

number is set.)

The iSCSI port parameter is changed.

%a: CM number (0 – 1)

%b: Port number (0 – 1)

$a: IP address

$b: Subnet mask

$c: Default gateway

$d: iSNS server

$e: iSCSI Name

$f: Alias Name

$h: Host affinity (Enable or Disable)

$i: Reset Scope (I_T_L or T_L)

$j: Reserve Reservation if Chip Reset (Enable or Disable)

$k: CHAP (Enable or Disable)

$l: Header Digest (CRC32C or OFF)

$m: Data Digest (CRC32C or OFF)

$n: CmdSN count number

I 00000033 9 Host WWN registered This message is

notified when "FC

Host Information

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

No. Name WWN Host Response

$a $b $c $d:$e

An FC host is registered.

$a: Host number

$b: Host name

$c: Host WWN

$d: Host response number

$e: Host response name

I 00000033 9 Host SAS Address registered This message is

notified when "SAS

Host Information

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

No. Name SAS Address Host Response

$a $b $c $d:$e

A SAS host is registered.

$a: Host number

$b: Host name

$c: SAS address

$d: Host response number

$e: Host response name

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

Appendix A Event Notification Message List

A.2 Message List

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I 00000034 9 iSCSI host registered This message is

notified when "iSCSI

Host Information

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

No. Name iSCSI Name (IP Address:Port#)

$a $b $c ($d)

No. Alias Name Host Response

$a $f $g:$h

An iSCSI host is registered.

$a: Host number

$b: Host name

$c: iSCSI Name

$d: IP address

$f: Alias Name

$g: Host response number

$h: Host response name

I 00000035 9 %d host name(s) changed This message is

notified when "Host

Name Defined" is

enabled for Informa-

tional Level in the

event notification

setting.

No. Name(old) Name(new)

$a $b $c

%d host names are changed.

%d: Quantity

$a: Host number

$b: Host name (before change)

$c: Host name (after change)

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

Appendix A Event Notification Message List

A.2 Message List

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I 00000036 9 Host response registered This message is

notified when "Host

Response

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

(A)Byte-0 of Inquiry Response

(B)Inquiry VPD ID Type

(C)Inquiry Standard Data Version

(D)Command Timeout Interval

(E)Load Balance Response

(F)Reservation Conflict Response for Test Unit Ready

(G)Host Specific Mode

(H)Asymmetric/Symmetric Logical Unit Access

(I)LUN Mapping Changes

(J)LUN Capacity Expansion

(K)Vendor Unique Sense Code

(L)Sense Data Conversion

No. Name (A) (B) (C) (D) (E) (F) (G) (H) (I) (J)

0x$x $y $a $b $c $d sec. $e $f $g $h $i $j

No. Name (I) (J) (K) (L)

0x$x $y $i $j $k $l

$A -> $B

0x$x $y $i $j $k $l

A host response is registered.

$x: Host response number

$y: Host response name

$a: Byte-0 of Inquiry Response

$b: Inquiry VPD ID Type

$c: Inquiry Standard Data Version

$d: Command monitoring time

$e: Overload response status

$f: Reservation Conflict Response for Test Unit Ready

$g: Specific host operation

$h: Logical Unit access topology

$i: Add or remove volumes

$j: Change volume capacity

$k: Vendor Unique Sense Code

$l: Sense code conversion pattern (When "Customize" is selected,

the conversion source sense and converted sense is dis-

played in "$A -> $B" format.

$A: Conversion source sense (SK/ASC/ASCQ)

$B: Converted sense (SK/ASC/ASCQ))

I 00000037 9 LUN mapping registered (CM#%a port#%b Host Affinity Disable) This message is

notified when "LUN

Mapping Changed"

is enabled for Infor-

mational Level in

the event notifica-

tion setting.

LUN Volume

$c $d:$e

A LUN mapping (with host affinity disabled) is registered.

%a: CM number (0 – 1)

%b: Device number (0 – 1)

$c: Logical unit number

$d: Volume number

$e: Volume name

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

Appendix A Event Notification Message List

A.2 Message List

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I 00000038 9 Reset group changed This message is

notified when

"Reset Group

Changed" is

enabled for Informa-

tional Level in the

event notification

setting.

0 1

0 1 0 1

CM#0 port#0 * - - -

CM#0 port#1 - * - -

CM#1 port#0 - - * -

CM#1 port#1 - - - *

A reset group is changed.

*: A port is selected.

-: A port is not selected.

I 00000039 9 Host affinity group registered (No.%a) These messages

are notified when

"LUN Mapping

Defined" is enabled

for Informational

Level in the event

notification setting.

Affinity Group $a:$b (LUN$x-$y)

LUN Volume

$c $d:$e

A host affinity group is registered.

%a: Affinity group number

$a: Affinity group number

$b: Affinity group name

$x-$y: Range of LUN

$c: Logical unit number

$d: Volume number

$e: Volume name

I 0000003A 9 LUN mapping registered (CM#%a port#%b Host Affinity Enable)

Host Host Affinity

$a:$b $c:$d

A LUN mapping (with host affinity enabled) is registered.

%a: CM number (0 – 1)

%b: Port number (0 – 1)

$a: Host number

$b: Host name

$c: Host affinity group number

$d: Host affinity group name

Event type

and event

code

SNMP

Trap

Upper: Message

Remarks

Middle: Detail information

Trap

No. Lower: Description

Appendix A Event Notification Message List

A.2 Message List

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●When the event type is "R"

The following messages are sent when a normal state is restored for Error or Warning level

events.

*1: This row indicates TrapWarningInfo for Trap No. 25 and TrapSensorInfo for Trap No. 26.

Event type

and event

code

SNMP Trap Upper: Message

Remarks

Trap

No. TrapItemID (*1) Lower: Description

R 06SSMM00 25 0600MM00 0 Controller Module#m(zz xxHz) BE Expander Normal

These messages

are notified when

"Recovery from

Error" is enabled for

Warning Level in the

event notification

setting.

They are not notified

during maintenance

operations.

Normal status is restored for a CM BE Expander

error.

SS: Component subtype

MM: CM module ID (10 – 11)

m: CM number (0 – 1)

zz: Model name (FC4G, SAS, or iSCSI)

xx: CPU frequency (1.2GHz)

pp...: Component number

ss...: Serial number

rr...: Version

R 90SSddnn 25 9000ddnn 0 Expander DE#dd/EXP#n Normal <pppppppppppp

ssssssssss rrrrr>

Normal status is restored for a DE Expander error.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

nn: Port number (00 – 01)

n: EXP number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

R D2SSdd0n22 D200dd0n- Power Supply Unit DE#dd/PSU#n Normal

Normal status is restored for a PSU error.

SS: Component subtype

dd: DE-ID ("00" for a controller enclosure)

n: PSU number (0 – 1)

pp...: Component number

ss...: Serial number

rr...: Version

R DASSdd00 26 DA00dd00 0 DE OUT TEMP Normal

Normal status is restored for a CE exhaust

temperature error or DE exhaust temperature error.

dd: DE-ID ("00" for a controller enclosure)

R DBSSdd00 26 DB00dd00 0 DE IN TEMP Normal

Normal status is restored for a CE intake

temperature error or DE intake temperature error.

dd: DE-ID ("00" for a controller enclosure)

Appendix A Event Notification Message List

A.2 Message List

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A.2.5 Test Messages

The messages that are sent when the test notification of an event is performed in ETERNUS

Web GUI or ETERNUS CLI are described below.

■Send Test E-Mail

The message is notified when the test notification of e-mail is performed in ETERNUS Web GUI

or ETERNUS CLI.

■Test Trap transmission

The message is notified when the test notification of the SNMP Trap is performed in ETERNUS

Web GUI or ETERNUS CLI.

A.2.6 Sense Codes

This section describes the sense codes that are notified to the server.

Event type and event code Message

T FFFFFFFF Test E-mail Message

Trap No. TrapItemId TrapMessage

2 0x80000000 SNMP Trap Test

The Trap No. and ItemId in the test Trap are the same as the notification

that is sent when the disk in Slot#0 of DE#00 is in Fault status. A disk is not

actually disconnected when a test Trap is notified.

Sense code Description Remarks

SK ASC ASCQ

02 04 00 The device is in Not Ready status. This sense code is notified when the

relevant event occurs.

04 F1 01 CM is disconnected. These sense codes are notified when

"Module was broken" is enabled for

Error Severity Level in the event

notification setting.

They are not notified during

maintenance operations.

04 F1 1A SFP is disconnected.

04 F1 80 3.5 inch Disk is disconnected. These sense codes are notified when

"Disk was broken" is enabled for Error

Severity Level in the event notification

setting.

They are not notified during

maintenance operations.

04 F1 81 2.5 inch Disk is disconnected.

04 F1 88 Disk is disconnected because an error occurred during

the Write check of the disk patrol.

These sense codes are notified when

the relevant event is detected during

Disk Patrol.

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

117

04 F1 90 DE Expander is disconnected. These sense codes are notified when

"Module was broken" is enabled for

Error Severity Level in the event

notification setting.

They are not notified during

maintenance operations.

04 F1 91 DE Expander Port is disconnected.

04 F1 D2 PSU is disconnected.

04 F1 DA CE exhaust temperature error or DE exhaust

temperature error is detected.

04 F1 DB CE intake temperature error or DE intake temperature

error (sensor failure) is detected.

04 F2 06 CM EXP is disconnected.

04 F2 08 CM DI port is disconnected.

04 F2 09 CM SAS port is disconnected.

04 F2 0A CM BE Expander port is disconnected.

04 F2 0B CM memory is disconnected.

04 F2 0C CM Flash ROM is disconnected.

04 F2 0E NAND Controller is disconnected.

04 F2 0F SCU is disconnected.

04 F2 11 CM Port is disconnected.

04 F2 12 CM FE Expander is disconnected.

04 F2 13 CM FE Expander Port is disconnected.

04 F8 00 Pinned Data occurs. This sense code is notified when the

relevant event occurs.

06 11 90 Writing of Bad Data (data lost identifier) occurs. These sense codes are notified when

"RAID Degradation Event" is enabled

for Warning Level in the event

notification setting.

They are not notified during

maintenance operations.

06 F2 80 Rebuilding to a hot spare is performed. These sense codes are notified when

"RAID Recovery Event" is enabled for

Warning Level in the event notification

setting.

They are not notified during

maintenance operations.

06 F2 81 Rebuilding to a Disk Drive is performed.

06 F2 82 Rebuilding to a hot spare is complete.

06 F2 83 Rebuilding to a Disk Drive is complete.

06 F2 84 Copyback starts.

06 F2 85 Copyback is complete.

06 F2 88 Rebuilding to a hot spare or a replaced disk is

complete, but Bad Data (data lost identifier) exists.

These sense codes are notified when

"RAID Degradation Event" is enabled

for Warning Level in the event

notification setting.

They are not notified during

maintenance operations.

06 F2 8A Rebuilding to a disk is halted.

06 F2 8B Rebuilding to a replaced disk is halted.

06 F2 8C Copyback is halted.

06 F2 8D Copyback is halted because an error is found in the

copy source disk.

06 FB 01 CM error is detected. These sense codes are notified when

"Module reported a Warning" is

enabled for Warning Severity Level in

Setup Event Notification.

They are not notified during

maintenance operations.

06 FB 06 CM BE Expander is detected.

06 FB 08 CM DI Port error is detected.

06 FB 09 CM SAS Port error is detected.

06 FB 0A CM BE Expander Port error is detected.

06 FB 0C CM Flash ROM error is detected.

06 FB 0E CM NAND Flash error is detected.

Sense code Description Remarks

SK ASC ASCQ

Appendix A Event Notification Message List

A.2 Message List

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

118

06 FB 80 SMART is reported from the 3.5 inch SAS Disk. These sense codes are notified when

"Disk reported a Warning" is enabled

for Warning Level in the event

notification setting.

They are not notified during

maintenance operations.

06 FB 81 SMART is reported from the 2.5 inch SAS Disk.

06 FB 90 DE Expander error is detected. These sense codes are notified when

"Module reported a Warning" is

enabled for Warning Severity Level in

Setup Event Notification.

They are not notified during

maintenance operations.

06 FB 91 DE Expander Port error is detected.

06 FB 0B Many correctable errors occurred in the CM memory.

06 FB D2 PSU error is detected.

06 FB DA DE exhaust temperature error (Warning) is detected.

06 FB DB DE intake temperature error (Warning) is detected.

06 C1 01 CM is rebooted

Sense code Description Remarks

SK ASC ASCQ

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

119

Appendix B Event (SNMP Trap) Display When Using

ServerView Operation Manager

This appendix describes the display contents of events (SNMP Traps) that are notified to the

SNMP manager (monitoring server) when using the server management software "SeverView

Operation Manager" for monitoring the ETERNUS DX Disk storage system.

IMPORTANT

•This appendix describes the display contents of events (SNMP Traps)

when using the MIB definition file for ServerView monitoring that is

downloaded from the ETERNUS DX Disk storage system.

•For detailed information about ServerView Operation Manager, refer to

the ServerView Operation Manager manuals.

Display contents of the ServerView Operation Manager SNMP Trap type

Alarm type

(--#TYPE)

Severity

(--#SEVERITY)

Details (--#SUMMARY) specific

trap No. Meaning

variable-bindings (*1) for %s, %x

Item fault CRITICAL Item fault event from %s, id: %x, message: %s 2 A component has

failed or degraded

%s: fjdarySspMachineId

%x: fjdaryTrapItemId

%s: fjdaryTrapMessage

Item warning MAJOR Item warning event from %s, id: %x[%x], message:

5 A component

requiring

preventive

maintenance is

detected

%s: fjdarySspMachineId

%x: fjdaryTrapItemId

%x: fjdaryTrapWarningInfo

%s: fjdaryTrapMessage

Sensor status

changed

CRITICAL Sensor status changed event from %s, id: %x[%x],

message: %s

6 Temperature error

is detected

%s: fjdarySspMachineId

%x: fjdaryTrapItemId

%x: fjdaryTrapSensorInfo

%s: fjdaryTrapMessage

Maintenance

required

CRITICAL Maintenance required event from %s, id: %x,

message: %s

7 An event requiring

maintenance or

preventive

maintenance is

detected

%s: fjdarySspMachineId

%x: fjdaryTrapMaintenanceInfo

%s: fjdaryTrapMessage

Information

event (*2)

INFORMATIONAL Information event from %s, message: %s 9 An information-

level event is

detected

%s: fjdarySspMachineId

%s: fjdaryTrapMessage

Item fault to

normal (*2)

INFORMATIONAL Item fault to normal, from %s, id: %x, message: %s 22 An event notified by

"Item fault" returns

to normal status

%s: fjdarySspMachineId

%x: fjdaryTrapItemId

%s: fjdaryTrapMessage

Appendix B Event (SNMP Trap) Display When Using ServerView Operation Manager

ETERNUS DX60 S2 Disk storage system User’s Guide -Operation-

120

*1: For variable-bindings values, refer to "variable-bindings meanings" (page 92) in "A.1.3 Host Sense"

(page 92).

*2: The default setting is "Disable" (no notification).

Item warning to

normal (*2)

INFORMATIONAL Item warning to normal, from %s, id: %x[%x],

message: %s

25 An event notified by

"Item warning"

returns to normal

status

%s: fjdarySspMachineId

%x: fjdaryTrapItemId

%x: fjdaryTrapWarningInfo

%s: fjdaryTrapMessage

Sensor status

change to

normal (*2)

INFORMATIONAL Sensor status changed to normal, from %s, id:

%x[%x], message: %s

26 An event notified by

"Sensor status

changed" returns to

normal status

%s: fjdarySspMachineId

%x: fjdaryTrapItemId

%x: fjdaryTrapSensorInfo

%s: fjdaryTrapMessage

Display contents of the ServerView Operation Manager SNMP Trap type

Alarm type

(--#TYPE)

Severity

(--#SEVERITY)

Details (--#SUMMARY) specific

trap No. Meaning

variable-bindings (*1) for %s, %x

• The content of this manual is subject to change without notice.

• This manual was prepared with the utmost attention to detail.

However, Fujitsu shall assume no responsibility for any operational problems as the

result of errors, omissions, or the use of information in this manual.

• Fujitsu assumes no liability for damages to third party copyrights or other rights arising

from the use of any information in this manual.

• The content of this manual may not be reproduced or distributed in part or in its entirety

without prior permission from Fujitsu.

ETERNUS DX60 S2 Disk storage system

User's Guide -Operation-

P3AM-5512-03ENZ0

Date of issuance: May 2012

Issuance responsibility: FUJITSU LIMITED

Fujitsu Dx60 Users Manual ETERNUS S2 Disk Storage System User's Guide Operation

da051e28-710c-4db6-8381-bc09f5e75cde Fujitsu Portable Media Storage DX60 User Guide |

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