Fujitsu Fi 5120C Users Manual P3PC 1312 02EN

2015-01-29

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fi-5120C/fi-5220C Image Scanner
P3PC-1312-02EN

Getting Started

fi-5120C/fi-5220C Image Scanner

Getting Started

CONTENTS
■ Regulatory Information ........................................................ ii
■ Note, Liability ....................................................................... iii
■ Safety Precautions ................................................................ v

Chapter1

PREPARING THE SCANNER.................................. 1
1.1 Checking the Contents of the Scanner Package............. 1
1.2 Names and Functions of Parts.......................................... 1
1.3 Operator Panel.................................................................... 2

Chapter2

INSTALLATION OF THE SCANNER....................... 3
2.1 Installing the Scanner ........................................................ 3
2.2 Connecting the Scanner to Your PC................................. 4
2.3 Installing the Scanner Application ................................... 5

Appendix1 TROUBLESHOOTING........................................ AP-1
Appendix2 DAILY CARE ...................................................... AP-4
Appendix3 REPLACING CONSUMABLES.......................... AP-5

fi-5120C/fi-5220C Image Scanner Getting Started

INTRODUCTION
Thank you for purchasing the fi-5120C/fi-5220C
Duplex Color Scanner product.
This document describes how to handle fi-5120C/fi5220C Duplex Color and basic operation methods.
Before you start using fi-5120C/fi-5220C Duplex Color
be sure to thoroughly read this manual to ensure correct
use.
The "Operator’s Guide" is stored on the Setup Disk.
The guide provides useful and detailed information on
Operations when you would like to using advanced features, daily maintenance of the scanner, replacement of
consumables.Please also read the Operator’s Guide for
your reference.

■ Regulatory Information
FCC Declaration
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the
instruction manual, may cause harmful
interference to radio communications. However,
there is no guarantee that interference will not
occur in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined by
turning the equipment off and on, the user is
encouraged to try to correct the interference by
one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment
and receiver.
•Connect the equipment into an outlet on a circuit
different from that to which the receiver is
located.
•Consult your dealer or an experienced radio/TV
technician.
FCC warning: Changes or modifications not
expressly approved by the party responsible for
compliance could void the user’s authority to
operate the equipment.

ATTENTION

The use of a shielded interface cable is
required to comply with the Class B limits
of Part 15 of FCC rules.
The length of the AC cable must be 2
meters (6.6 feet) or less.

Canadian DOC Regulations
This digital apparatus does not exceed the Class B
limit for radio noise emissions from digital
apparatus set out in the Radio interference
Regulations of the Canadian Department of
Communications.
This Class B digital apparatus complies with
Canadian ICES-003.
Le présent appareil numérique n'émet pas de
parasites radioélectriques dépassant les limites
applicables aux appareils numériques de la classe
B et prescrites dans le Règlement sur le brouillage
radioélectrique dictées par le Ministère des
Communications du Canada.
Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.

Bescheimigung des Herstellers /
Importeurs
Für den fi-5120C/fi-5220C wird folgendes
bescheinigt:

•In Übereinsstimmung mit den Bestimmungen
der EN45014(CE) funkentstört

•Maschinenlärminformationsverordnung 3.

GPSGV: Der höchste Schalldruckpegel beträgt
70 dB (A) oder weniger, gemäß EN ISO 7779.

International ENERGY STAR® Program
As an ENERGY
STAR® Partner, PFU
LIMITED has
determined that this
product meets the
ENERGY STAR®
guidelines for energy
efficiency.
The International
ENERGY STAR®
Office Equipment Program is an international
program that promotes energy saving through the
penetration of energy efficient computers and
other office equipment. The program backs the
development and dissemination of products with
functions that effectively reduce energy
consumption. It is an open system in which
business proprietors can participate voluntarily.
The targeted products are office equipment such
as computers, monitors, printers, facsimiles,
copiers, scanners, and multifunction devices.
Their standards and logos are uniform among
participating nations.

■ Note, Liability

•Do not breathe the chemical liquid contained in
the scanner lamps.

BEFORE USING THIS PRODUCT, PLEASE
READ THIS MANUAL CAREFULLY. IF THIS
PRODUCT IS NOT USED CORRECTLY,
UNEXPECTED INJURY CAN OCCUR TO
USERS OR BYSTANDERS.
Keep this manual in a safe place so that it can be
easily referred to during use of this product.
While all efforts have been made to ensure the
accuracy of all information in this manual, PFU
assumes no liability to any party for any damage
caused by errors or omissions or by statements of
any kind in this manual, its updates or
supplements, whether such errors are omissions or
statements resulting from negligence, accidents,
or any other cause. PFU further assumes no
liability arising from the application or use of any
product or system described herein; nor any
liability for incidental or consequential damages
arising from the use of this manual. PFU disclaims
all warranties regarding the information contained
herein, whether expressed, implied, or statutory.

Use in High-safety Applications
This product has been designed and manufactured
on the assumption that it will be used in office,
personal, domestic, regular industrial, and
general-purpose applications. It has not been
designed and manufactured for use in applications
(simply called "high-safety applications" from
here on) that directly involve danger to life and
health when a high degree of safety is required,
for example, in the control of nuclear reactions at
nuclear power facilities, automatic flight control
of aircraft, air traffic control, operation control in
mass-transport systems, medical equipment for
sustaining life, and missile firing control in
weapons systems, and when provisionally the
safety in question is not ensured. The user should
use this product with adopting measures for
ensuring safety in such high-safety applications.
PFU LIMITED assumes no liability whatsoever
for damages arising from use of this product by
the user in high-safety applications, and for any
claims or compensation for damages by the user
or a third party.

About the Use of Mercury

•Do not incinerate, crush, or shred the lamps or
scanner parts.

Trademarks
Microsoft, Windows, and Windows NT are
registered trademarks of Microsoft Corporation in
the United States and/or other countries.
ISIS and QuickScan are trademarks or registered
trademarks of EMC Corporation in the United
States.
Adobe, the Adobe logo, and Acrobat are either
registered trademarks of Adobe Systems
Incorporated in the United States and/or other
countries.
Other product names are the trademarks or
registered trademarks of the respective companies.

How Trademarks Are Indicated In
This Manual
References to operating systems (OS) and
applications are indicated as follows:
Windows 95

Microsoft® Windows® 95
operating system

Windows 98

Microsoft® Windows® 98
operating system.

Windows Me

Microsoft® Windows® Millennium Edition operating system.

Windows NT
4.0

Microsoft® Windows NT® 4.0
Server operating system,
Microsoft® Windows NT® 4.0
Workstation operating system.

Windows 2000

Microsoft® Windows® 2000 Professional operating system.

Windows XP

Microsoft® Windows® XP
Professional operating system,
Microsoft® Windows® XP Home
Edition operating system.

Where there is no distinction between the different
versions of the above operating system, the
general term "Windows " is used.

Lamp(s) inside this product contain mercury and must be recycled or disposed of
according to local, state, or federal laws.

To avoid unexpected injuries:
•Do not put the substance contained in the lamp
in your mouth as it has mercury.

Adobe Acrobat

Adobe® Acrobat®

All the descriptions in this manual assume the
usage of Adobe Acrobat bundled with this
product. However, Adobe Acrobat may be
upgraded without notice. If the descriptions differ
from the screens actually displayed, refer to the
Acrobat’s “Help”.

fi-5120C/fi-5220C Image Scanner Getting Started

iii

Manufacturer
PFU LIMITED
International Sales Dept., Imaging Business
Division, Products Group
Solid Square East Tower, 580 Horikawa-cho,
Saiwai-ku, Kawasaki-shi Kanagawa 212-8563,
Japan
Phone : (81-44) 540-4538

Warning Label
The glass surface inside the ADF becomes
hot during the operation. Be careful not to
touch the glass surface inside the ADF.

About Maintenance
The user must not perform repairs on this scanner.
Contact the store where you purchased the scanner
or an authorized FUJITSU Image Scanner service
provider to have repairs done on this product.

Warning Indications Used In This
Manual

WARNING
CAUTION

This indication alerts operators
to an operation that, if not strictly
observed, may result in severe
injury or death.
This indication alerts operators to
an operation that, if not strictly
observed, may result in safety
hazards to personnel or damage
to equipment.

Symbols Used In This Manual

ATTENTION

HINT

This symbol alerts operators to particularly
important information. Be sure to read this
information.

This symbol alerts operators to helpful
advice regarding operation.

A TRIANGLE symbol indicates that special
care and attention is required.
The drawing inside the triangle shows the
specific caution.
A CIRCLE with a diagonal line inside
shows action which users may not perform.
The drawing inside or under the circle
shows the specific action that is not
allowed.

Outline characters on a colored
background show instructions users should
follow.
It may also include the drawing that shows
the specific instruction.

ATTENTION

Do NOT remove from the scanner, stain or
scratch the warning labels.

Screen Examples In This Manual
The screen examples in this manual are subject to
change without notice in the interest of product
improvement. If the actual displayed screen
differs from the screen examples in this manual,
operate by following the actual displayed screen
while referring to the User's Manual of the scanner
application you are using.
The screenshots in this manual were captured
from FUJITSU TWAIN32 scanner driver,
ScandAll 21 Image Capturing Utility Software,
FUJITSU ISIS scanner driver, QuickScan™
image capturing software and Adobe® Acrobat®.

■ Safety Precautions
Do not install the device in locations
that has oil smoke, steam, humidity,
and dust.

WARNING
Do not damage the AC cable.
A damaged AC cable may cause fire or
electric shock. Do not place heavy objects
on AC cables, or pull, bend, twist, heat,
damage or modify AC cables.
Do not use damaged AC cables or power
plugs, or install any cables or power plugs
to loose wall sockets.

Use only specified AC cables and
connector cables.
Use only specified AC cables and connector
cables. Failure to use the correct cables
might cause electric shock and/or
equipment failure.
Please don’t use the AC cable provided with
this scanner for other devices, since this
might cause equipment failure and other
troubles or an electric shock.

Use this scanner only at the
indicated power voltage. Do not
connect to multiple-power strips.
Use this scanner only at the indicated
power voltage and current. Improper power
voltage and current might cause fire or
electric shock. Do not connect to multiplepower strips.

Do not touch the AC cable with wet
hands.
Do not touch the power plug with wet
hands. Doing so might cause electric shock.

Do not install the scanner in locations
subject to oil smoke, steam, humidity, and
dust. Doing so might cause a fire or electric
shock.

Turn the scanner OFF if it is
damaged.
If the scanner is damaged for any reason,
turn the scanner off and unplug the power
cable. Contact the store where you
purchased the scanner.

Do not put liquids inside the scanner.
Do not insert or drop metal objects in to the
scanner. Do not scan wet documents or
documents with paper clips or staples. Do
not splash or allow the scanner to get wet.
If foreign objects (water, small metal
objects, liquids, etc.) get inside the scanner,
immediately turn off the scanner and disconnect the power plug from the power outlet. Then, contact the store where you
bought the scanner or the Maintenance Service Center. Pay particular attention to this
warning in households where there are
small children.

Do not touch the inside of the
scanner unless necessary.
Do not take apart or modify the scanner.
The inside of the scanner contains highvoltage components. Touching these
components might cause electric shock or
fire.

Do not use the scanner if you smell a
strange odor.
Wipe any dust from the power plug.
Wipe off any dust from metal parts on the
power plug or metal fittings with a soft, dry
cloth. Accumulated dust might cause fire or
electric shock.

If you detect heat coming from the device or
detect other problems such as smoke,
strange smells or noises, immediately turn
off the scanner and then disconnect its
power plug. Make sure that any smoke
coming from it has stopped, before
contacting the store where you bought the
scanner or an authorized FUJITSU scanner
service provider.

fi-5120C/fi-5220C Image Scanner Getting Started

CAUTION
Do not install the scanner on
unstable surfaces.
Make sure that the scanner is installed on a
flat, level surface and that none of its parts
extend beyond the surface top, such as a
desk or table. Do not install the scanner on
unstable surfaces. Install the scanner on a
level surface that is free of vibration to
prevent it from falling.
Install the scanner on a strong surface that
will support the weight of the scanner and
other devices.

Do not block the ventilation ports.
Do not block the ventilation ports. Blocking
the ventilation ports generates heat inside
of scanner, which may result in fire or
scanner failure.

Do not place heavy objects or climb
on top of the scanner.
Do not place heavy objects on the scanner
or use the scanner's surface top to perform
other work. Improper installation might
cause injuries and equipment failure.

Firmly insert the power plug.
Firmly insert the power plug as far it can go
into the power outlet.

Avoid any contact when scanner is in
use.
Avoid touching any scanner mechanism
during scanning since this may cause
injuries.

Do not use the scanner immediately
after moving it from a cold place into
a warm room.
Do not use the device immediately after
moving it from a cold place into a warm
room. Condensation may occur, which
might lead to scanning errors. Let the
device dry about one or two hours before
you use it.

Before moving the scanner,
disconnect the power plug from the
power outlet.
Do not move the scanner with the power
and interface cables connected as this can
damage the cables, which can later cause
fire, electric shock as well as injury.
Before moving the scanner, be sure to
disconnect the power plug from the power
outlet, and all other data cables.
Make sure that the floor is free of any
obstructions.

Protect the scanner from static
electricity.
Install the scanner away from strong
magnetic fields and other sources of
electronic noise. Also, protect the scanner
against any static electricity, which can
cause the scanner to malfunction.

Do not use aerosol sprays near the
scanner.
Do not use aerosol sprays to clean the
scanner. Aerosol sprays can blow dirt and
dust inside the scanner, resulting in scanner
failure or malfunction.

Disconnect the power plug from the
power outlet when the scanner is not
used for a long period of time.
When the scanner is not going to be used
for a long period of time, be sure to
disconnect the power plug from the power
outlet for safety.

Do not install the scanner in the
direct sunlight.
Do not install the scanner under direct
sunlight or near heating apparatus. Doing
so might cause excessive heat to build up
inside the scanner, which can cause
scanner trouble or even fire. Install the
scanner in a well-ventilated location.

Before moving the scanner, make
sure the shipping lock is locked.
When moving the scanner, be sure to lock
the shipping lock in order to prevent
damages to the scanner.

PREPARING THE SCANNER

Chapter1

1.1 Checking the Contents of
the Scanner Package
When you open the scanner package, please handle the
main unit and its attachments carefully.
Make sure it contains all the parts listed in the package
contents list that is included in the package box.
If any parts are missing or defective, contact the dealer
you purchased the scanner or an authorized Fujitsu scanner service provider. Handle the scanner and accessories
with care.

■ Inside
[fi-5220C]
Document cover

Document holding pad

Document bed

1.2 Names and Functions of
Parts
This section describes the scanner parts and their functions.

■ Front

Shipping lock
(located on base)

■ Rear

[fi-5120C]

[fi-5120C]
ADF paper chute
Side guide

Automatic document
feeder (ADF)
ADF button

Operator panel

456
901

DC inlet
Security
SCSI ID
Slot
USB Interface
switch
connector
EXT connector
(For Imprinter SCSI Interface
connector
connection)

Stacker

[fi-5220C]

[fi-5220C]
ADF paper chute
Side guide
ADF (Automatic
document feeder)
ADF button
Flatbed
Operator panel

Stacker

Security
Slot

SCSI ID
switch

DC inlet

SCSI Interface connector
USB Interface connector

fi-5120C/fi-5220C Image Scanner Getting Started

■ Removable Parts

Name

Parts that can be removed from the scanner are displayed below.
Can be
removed

ADF paper chute

Function Number display

Indicates the function Number and error status.

Buttons

Function

Changes the Function activated by the Send to button
(*).

Send to

Launches the linked application software (*).

Pick roller

Scan
Pad ASSY

Sheet guide

LED

[fi-5220C only]

Function

Document cover

Power button

Turns the scanner ON and
OFF.

Lights when the scanner is
turned ON.

*) About the settings on the launcher, refer to FUJITSU
TWAIN32 scanner driver help and the "fi-5120C/fi5220Cfi-5120C/fi-5220C Operator’s Guide" in the Setup
CD-ROM.

■ Indications on the Function
Number Display
No.

1.3 Operator Panel
The operator panel is located on the right side of the
scanner. This panel comprises of a Function Number
display, four buttons and a LED.
Function
Number
display

8
P

Lights only one time upon turning on the scanner.

0
1

Indicates that initialization will soon be completed.

Indicates that a temporary error occurred when
documents were being scanned. A number appearing in alternation following the U (i.e., 1 or 2, etc.)
refers to the type of error.
To return the scanner to the ready status ("1"),
press "Scan" or "Send to" button.

Indicates that a device (hardware) alarm has
occurred during scanning of documents.
"E" and the alarm Number (0 to 9, A,c,d and F)
will appear alternately.
To return the scanner to the ready status ("1"),
press "Scan" or "Send to" button.
If this alarm occurs, turn the power off and on
again. If the alarm continues after turning the
power on again, contact your service engineer.

Function
Send to

Scan
Power button
LED

Descriptions

Indicates that the scanner has been turned ON and
is being initialized.
Indicates that initialization has been completed
successfully.
This status is called "Ready Status".

Chapter2

INSTALLATION OF THE SCANNER

2.1 Installing the Scanner

ADF paper chute

1. Place the scanner at its installation site.

Tab

For details on the scanner's dimensions and
required installation space, refer to "fi-5120C/fi5220C Operator’s Guide" "7.2 Installation Specifications" in the Setup CD-ROM.
For fi-5120C, go to Step 3.
2. Unlock the Shipping lock.
The carrier unit inside the scanner is fixed in
place by the shipping lock to prevent the scanner
from becoming damaged during transportation
from the factory.
After transporting and placing the scanner, tilt the
scanner (approx. 30 degrees) and release the
Shipping lock on the bottom of the scanner.

Side guide

4. Connect the AC adapter.

ATTENTION

Approx.30
degrees

Lock

Use only the AC adapter provided by the
manufacturer.

1) Connect the AC cable to the AC adapter.

Release

2) Connect the AC adapter connector to the scanner’s DC inlet.

3. Attach the ADF paper chute.
Hold the ADF paper chute and insert its tabs into
the corresponding slots in the scanner as shown in
the next figure below.
The Side guides of the ADF paper chute have to
face up.

3) Plug the AC cable into the outlet.

HINT

The Function Number Display and the LED
may flash for an instant when plugging the
AC cable into the outlet.

fi-5120C/fi-5220C Image Scanner Getting Started

2.2 Connecting the Scanner to
Your PC
When running Windows 95 or Windows NT 4.0, connect the SCSI interface cable. When running Windows
98, Windows Me, Windows 2000, or Windows XP, connect either the USB interface cable or the SCSI interface
cable.

ATTENTION

This scanner is provided with two interfaces: Ultra SCSI and USB 2.0 /1.1. Connect only one of the USB or SCSI interface
cable. Windows 95 and Windows NT 4.0
do not support USB interface.

■ Connecting with the USB Interface
Cable

■ Connecting with the SCSI Interface Cable
When using the scanner with SCSI interface, a commercially available SCSI interface cable and SCSI card must
be purchased in addition.
• SCSI interface cable:
Use a connector which complies with Ultra
SCSI. A 50 Pin Contact Shielded High-Density
SCSI Device Connector is required.
• SCSI card:
Find the recommended SCSI card information in
the Fujitsu web site (FAQ).
http://imagescanner.fujitsu.com/

ATTENTION

1. Connect the USB interface cable to the USB
interface connector.

• When connecting the SCSI interface

•

cable, turn the scanner off. Be sure to
first connect the SCSI interface cable
and, then turn on the power of the scanner and the personal computer.
In a SCSI daisy chain formation, connect the scanner so that it is the terminated device.

1. Insert the SCSI interface cable into the interface connector until both sides click.

2. Connect the other end of the USB interface
cable to the PC.

ATTENTION

• Be sure to use the USB cable which

•

comes as an accessory with this scanner.
Scanning operation with commercially
available cables is not guaranteed.
When connecting to an USB hub, use
the first stage USB hub that is closest to
the computer. If you use the second or
later hub stages, the scanner may not
operate correctly.
If you connect the scanner with USB 2.0,
it is required that the USB port and Hub
are compliant with USB 2.0. The scanning speed may slow down if it is connected with USB1.1.

2. Connect the other end of the cable to the personal computer.

ATTENTION

Be careful not to bend the pins of the SCSI
cable when connecting to the scanner .

HINT

The factory default setting for SCSI ID is
"5". If the SCSI ID of another SCSI device is
set to the same ID, change either the scanner's SCSI ID or SCSI ID of the other SCSI
device. Set the SCSI ID using the SCSI ID
switch on the back of the scanner.

ATTENTION

• There are two types of FUJITSU TWAIN 32:
One of the following driver software will be
installed automatically according to your Operating System (OS).

456

For Windows 98, Windows Me, Windows
2000, and Windows XP:

901

Click

Uninstall [Scanner Utility for Microsoft Windows] from [Add/Remove Programs] of the
control panel.

FUJITSU TWAIN32 V9
For Windows 95, Windows NT 4.0:

2.3 Installing the Scanner
Application
For scanning documents with this scanner, both scanner
driver and image capturing application software (called
"application" hereafter) must be installed on your PC.
The following scanner drivers and applications are provided:
• Scanner Driver:
FUJITSU TWAIN 32 Scanner Driver
FUJITSU ISIS Scanner Driver
• Scanning application:
ScandAll 21 (for FUJITSU TWAIN 32)
QuickScan ProTM (for FUJITSU ISIS)
Install the appropiate scanner driver for the application
you will use. The following sections descri be installation of each driver and application.

FUJITSU TWAIN32 V8
ASPI Manager V4.01 or later is required
(generally comes with SCSI board products).

■ Installing the FUJITSU TWAIN32
Scanner Driver

HINT

1. Press the power button to turn on the scanner.
2. Turn on your PC and log on to Windows.

ATTENTION

For FUJITSU TWAIN32 Scanner Driver

■ Preparation
Confirm the following items before installing the application.
• Take out the Setup CD-ROM from its package, but do not insert the Setup CD-ROM
into the CD driver yet.
• Connect the scanner correctly to your PC.

HINT

Windows XP screenshots are used in this section as examples. The windows and operations may slightly vary, if your OS is other than
Windows XP.

When using Windows NT 4.0, Windows
2000 or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
administrator of your PC).

3. If the scanner is automatically detected,
[Found New Hardware Wizard] or [Add/
Remove Hardware Wizard] dialog box will
appear. Click [Cancel] to close the Wizard window.

For details on how to connect the scanner,
refer to "2.2 Connecting the Scanner to
Your PC" on page 4.

• Uninstall any older versions of FUJITSU
TWAIN 32 driver if already installed.

fi-5120C/fi-5220C Image Scanner Getting Started

4. Insert the Setup CD-ROM into the CD drive.

⇒
appears.

ATTENTION

8. Select a language used for installation on
[Choose Setup Language] window and click
[OK].

This screen may not appear when the
"Autoplay" setting of your PC is off. In this
case, run "Install.exe" in this CD-ROM directly
from the "Explorer" or "My Computer".

5. Click [INSTALL PRODUCTS].

9. Install the application following the instructions
on the window.
10. When the [InstallShield Wiizard Complete] window appears, click [Finish].

6. Click [TWAIN Driver] on the window below.

Your computer will be restarted and the scanner will be
detected. Do not remove the Setup CD-ROM from the
CD drive until your PC has completely restarted.

ATTENTION

Depending on the OS, these operations
may be necessary.
For Windows 98:
When a request for inserting the CD-ROM
for Windows 98 appears, insert it into the
CD drive and click the [OK] button.

7. Error Recovery Guide Installation window
appears.
Error Recovery Guide is a software that displays troubleshooting information on screen
when any scanner error occurs, and its installation is highly recommended. However, it can
be installed later if you do not install it in this
step.

For Windows 2000:
When [Digital Signature not Found]
appears, click [Yes].

Now the installation of the scanner driver is completed.

ATTENTION

When you select [Yes] for installing the Error
Recovery Guide, [Choose Setup Language]
window appears. Select a language and follow the instructions on the window. Error
Recovery Guide will automatically finish finishing its installation. Please wait until the
installation of TWAIN driver automatically
starts.

To confirm whether the installation was
successful, perform a scanning operation
with an application that complies with the
TWAIN regulations such as ScandAll 21.

■ Installing ScandAll 21
"Scandall 21" is an image capturing software that complies with the TWAIN standard.

ATTENTION

5. Install the application following the instructions
on the window.
6. When the [InstallShield Wizard Complete] window appears, click [Finish]

When using Windows NT 4.0, Windows
2000 or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
administrator of your PC).

1. Insert the Setup CD-ROM into the CD drive.

⇒
appears.
2. Click [INSTALL PRODUCTS].

ATTENTION

For finishing the installation, it may be necessary to restart your computer. Follow the
instructions on the window.

■ Confirming Installation
1. Set documents on the ADF paper chute.

3. Click [ScandAll 21] on the window below.

For details on how to set documents, refer to the
"1.2 Loading Documents on the ADF for Scanning" in the fi-5120C/fi-5220C Operator’s Guide
provided in the CD-ROM.
2. Start ScandAll21
Select [Start] - [Programs] - [Scanner Utility for
Microsoft Windows] - [ScandAll 21].
3. Specify the scanner (that you will use)
Select [Select Source...] from the [Scan] menu of
ScandAll 21.

4. Select a language used for installation on
[Choose Setup Language] window and click
[OK].
4. Select "FUJITSU fi-5120Cdj/fi-5220Cdj" or
"FUJITSU TWAIN32" on the dialog box.

fi-5120C/fi-5220C Image Scanner Getting Started

HINT

For Windows 98, Windows Me, Windows
2000, Windows XP:

For FUJITSU ISIS Scanner Driver

[FUJITSU fi-5120C/fi-5220Cdj]
For Windows 95, Windows NT 4.0:
[FUJITSU TWAIN32]

5. Select [To View...] from the [Scan] menu.
6. Set scanning resolution, document size, etc. on
the [TWAIN driver] window (for setting details
of scanning) and click the [Scan] button.

■ Preparation
Confirm the following items before installing the driver
application.
• Take out the Setup CD-ROM from its package, but do not insert the Setup CD-ROM
into the CD driver yet.
• Connect the scanner correctly to your PC..

HINT

For details on how to connect the scanner,
refer to "2.2 Connecting the Scanner to
Your PC" on page 4.

■ Installing the FUJITSU ISIS
Scanner Driver

HINT

For details on [TWAIN driver], refer to the
"FUJITSU TWAIN32 Scanner Driver User’s
Guide" provided on the Setup
CD-ROM.

7. Documents are scanned, and the generated
images are displayed on the [ScandAll 21] window.

Windows XP screenshots are used in this
section as examples. The windows and
operations may vary slightly, if your OS is
other than Windows XP.

1. Press the power button to turn on the scanner.
2. Turn your PC on and log on to Windows.

ATTENTION

When using Windows NT 4.0, Windows 2000
or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
administrator of your PC).

3. If the scanner is automatically detected,
[Found New Hardware Wizard] or [Add/Remove
Hardware Wizard] dialog box will appear. Click
[Cancel] to close the Wizard window.

If the scanning completes without any trouble, the
installation performed successfully.
For details on various types of scanning, refer to the "fi5120C/fi-5220C Operator’s Guide" on the Setup CDROM.

4. Insert the "Setup CD-ROM" into the CD drive.

⇒
appears.

ATTENTION

8. Select a language used for installation on
[Choose Setup Language] window and click
[OK].

This screen may not appear when the
"Autoplay" setting of your PC is off. In this
case, run "Install.exe" in this CD-ROM
directly from the "Explorer" or "My Computer".

5. Click [INSTALL PRODUCTS].

9. Install the application following the instructions
on the window.
10. When the [InstallShield Wiizard Complete] window appears, click [Finish].
Your computer will be restarted and the scanner will be
detected. Do not remove the Setup CD-ROM from the
CD drive until your PC has completely restarted
Depending on the OS, these operations may
be necessary.

ATTENTION

For Windows 98:
When a request for inserting the CD-ROM for
Windows 98 appears, insert it into the CD
drive and click the [OK] button.

6. Click [ISIS Driver] on the window below.

For Windows 2000:
When [Digital Signature not Found] appears,
click [Yes].

Now the installation of the scanner driver is completed.

■ Installing QuickScan Pro™
"QuickScan Pro™" is an image capturing software that
complies with the ISIS standard.

ATTENTION

7. Error Recovery Guide Installation window
appears.
Error Recovery Guide is a software that displays troubleshooting information on screen if
any scanner error occurs, and its installation is
highly recommended. However, it can be
installed later even if you do not install it in this
step.

ATTENTION

When using Windows NT 4.0, Windows
2000 or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
administrator of your PC).

1. Insert the Setup CD-ROM into a CD drive.

⇒
appears.

When you select [Yes] for installing Error
Recovery Guide, the [Choose Setup Language] window appears. Select a language and follow the instructions on the
window. The Error Recovery Guide will
automatically finish its installation. Please
wait until the installation of TWAIN driver
automatically starts.

fi-5120C/fi-5220C Image Scanner Getting Started

2. Click [INSTALL PRODUCTS].

5. Enter the required information, then click [Next
>] button.

3. Click [QuickScan PRO (Trial)] on the window
below.
ATTENTION

"QuickScan Pro™" included in the Setup
CD-ROM is a Trial version. For further use
after the expiration of its evaluation period
of up to 30 launches, it is necessary to purchase a fully functional version of QuickScan Pro™. (When you install the
evaluation version, do not change the
Serial Number already displayed.)

6. Install the application following the instructions
on the window.

■ Confirming Installation
4. Continue to install the application following the
instructions on the window.

1. Load the documents on to the scanner.
For details on loading documents, refer to "1.2
Loading Documents on the ADF for Scanning" in
the fi-5120C/fi-5220C Operator’s Guide on the
Setup CD-ROM.
2. Start QuickScan Pro™.
From the [Start] menu select [Programs]-[QuickScan]-[QuickScan].
3. Select [Select Scanner...] from [Scan] menu in
QuickScan Pro™.
And select fi-5120C/fi-5220C from the list of
[Scanner:], and then click the [OK] button.

4. Select [Preview Settings...] from the [Scan]
menu. Set the scan resolution, paper size and
other scanning requirements, and then click
[OK].

Error Recovery Guide
The Error Recovery Guide is a software that displays
troubleshooting information on screen if any scanner
error occurs.
If you did not install the Error Recovery Guide when
installing the scanner driver, install it following the procedure below.
1. Insert the Setup CD-ROM in your CD drive.
The will be
displayed.

2. Click [Install Products].

5. Select [Preview Scan] from the [Scan] menu.
And then the document is scanned.

3. Click [Error Recovery Guide] on the next screen.

If the scanning completes without any trouble, the
installation performed successfully.

HINT

Refer to "QuickScan Overview" or "QuickScan Help" for information about QuickScan Pro™ functions and operations. On
the [Start] menu, point to [Programs][QuickScan] and click the file.

4. Select a language to use for the installation in
the window and
click [OK].

5. Install the application following the instructions
in the window.

fi-5120C/fi-5220C Image Scanner Getting Started

6. When the [InstallShield Wizard Complete]
screen displays, click [Finish].
ATTENTION

This window is not displayed automatically
when the "Auto play" setting of your computer is deactivated. In this case, please
run "Auto play.exe" of this CD-ROM
directly using the "Explore" or "My computer".

2. Select the language and Click [OK] button.

Image Processing Software Option
(Trial)
For details on the installation of the Image Processing
Software Option, refer to the "Image Processing Software Option USER’S GUIDE".
3. Select "Install Adobe Acrobat".

Adobe® Acrobat®
Install Adobe Acrobat from the "Adobe Acrobat CDROM" provided with this scanner.

ATTENTION

HINT

Adobe Acrobat is not supported by
Microsoft Windows 95, Microsoft Windows 98/98 Second Edition, Microsoft
Windows NT4.0, and Microsoft Windows
Me.

Adobe Acrobat is required for displaying
the manuals stored in the CD-ROM.
* Installation of Adobe Acrobat is not necessary if it has already been installed in
your PC.

1. Insert the "Adobe Acrobat CD-ROM" into the
CD-ROM drive.

⇒ The "Adobe Acrobat - Setup" window
appears.

4. Click the [Next] button. The set up window
appears.

5. Follow the instructions to install the software.

HINT

Select "How to install" on the "Adobe Acrobat" window to learn more about Adobe
Acrobat installation. Refer to "Adobe Acrobat Help" about how to use Adobe Acrobat.

■ Uninstalling Supplied Programs
Follow the procedure below to uninstall supplied programs.
Windows XP screenshots are used in this section as examples. The windows and operations may slightly vary, if your OS is other than
Windows XP.

HINT

ATTENTION

Notes for using Adobe Acrobat
When scanning a paper document and
converting the image to PDF using Adobe
Acrobat, unexpected images may be output when:
1. Setting "Edge Shadow Removal" in Acrobat, and setting "Digital Endorser" or
"Black Background" options in the
TWAIN driver at the same time. Letter
strings embedded in the image or the
background may be missed.
Solution 1: Set "Edge shadow removal"
to "OFF" or set any option other than
"Adaptive" for "Color/Grayscale" and/or
"Monochrome" under "Compression" by
selecting [File]->[Create PDF]-> [From
Scanner...]-> [Image Settings...] in Acrobat.
Solution 2: Adjust the scanning density
in the TWAIN driver.
2. Setting "Adaptive" for "Color/Grayscale"
and/or "Monochrome" under "Compression" in Acrobat and scanning in a resolution lower than the resolution
recommended for Acrobat.
Solution: Set OPTION to something
other than "Adaptive" under "Compression."
3. Scanning a document longer than the
double letter (11x17) or A3 size, when
setting "Overscan" in the TWAIN driver,
the scan may fail.
Solution: When scanning a double letter
(11x17) or A3 size of document, do not
set "Overscan" in TWAIN driver.
*As for detailed usage and information of
Acrobat, refer to "Create a PDF file from a
scanned document" in Acrobat Help.

ATTENTION

Support and User registration for Adobe
products
Refer to the technical support information
stored in the [Customer Support] folder on
Adobe Acrobat CD-ROM. (Note that free
person-to-person support is not available
for this is bundled product.)

1. Start up your PC.

ATTENTION

When using Windows NT 4.0, Windows
2000 or Windows XP, log on as a user with
"Administrator" privileges (privileges of the
administrator of your PC).

2. Exit all currently running programs.
3. Select [Control Panel] - [Add or remove Programs] from the [Start] menu.

⇒ This displays the "Add or remove Programs"
screen which displays a list of the currently
installed applications.
4. Select the application to uninstall.
• When uninstalling FUJITSU TWAIN 32
scanner driver,
select "Scanner Utility for Microsoft Windows".
• When uninstalling ScandAll 21,
select "ScandAll 21".
• When uninstalling FUJITSU ISIS scanner
driver,
select "Fujitsu ISIS Drivers".
• When uninstalling QuickScan ProTM,
select "QuickScan 3.0".
• When uninstalling Error Recovery Guide,
select "Error Recovery Guide".
• When uninstalling Software Operation
Panel,
select "Software Operation Panel".

ATTENTION

• When uninstalling Image Processing

•

Software Option, refer to "Image Processing Software Option Operation
Guide".
When uninstalling Adobe Acrobat, refer
to the installation procedure described in
the Adobe Acrobat CD-ROM.

fi-5120C/fi-5220C Image Scanner Getting Started

5. Click the [Change/Remove] or [Remove] button.
6. When the confirmation dialogbox appears,
Click the [OK] or [Yes] button.

⇒ This executes the uninstallation.

ATTENTION

Screen displays may vary slightly according to the operation system (OS) you are
using. Follow the on screen instructions of
the OS.
Example: When the OS Windows 2000
• "Add or Remove Programs" - "Add/
Remove Applications"
• [Changel/Remove] button - [Add/
Remove] button.

Appendix1 TROUBLESHOOTING
■ Troubleshooting checklist
Symptom
Scanner does not turn on.

Check this item

Remedy

Have you pressed the power button on?

Push the power button in to turn the scanner.

Are the AC cable and AC adapter properly connected to the
scanner?

Correctly connect the AC cable and the AC
adapter.

Are you using the correct AC cable and
AC adapter supplied with the scanner
from the manufacture?

You must use the AC adapter and cable supplied
with your scanner by the
manufacture. Please get the correct AC adapter
and cable to connect to your scanner.

Are the documents loaded properly on to
the ADF paper chute?

Realign and reload the documents on to ADF
paper chute.

Is the ADF closed completely?

Close the ADF completely.

Is the USB cable or SCSI cable connected securely?

Connect the cable. (When a USB hub is used,
check the hub's power supply.)

When using a SCSI interface, Is SCSI
ID set correctly?

Use the SCSI ID switch at the rear of the scanner
to set the SCSI ID.

Does the Function Number display indicates an alarm or an error?

When the Function Number display indicates an
alarm or an error, refer to the "Chapter 5. TROUBLESHOOTING" in the fi-5120C/fi-5220C
Operator’s Guide for removing the alarm or the
error.

The alarm status remain displayed even
after the scanner has been turned off and
on again?

Turn off and on the power button.
If this does not eliminate the alarm status, contact
the store where you purchased the scanner or an
authorized FUJITSU scanner service provider.

Vertical lines appear in the
generated image of the
scanned document.

Are the glass dirty?

Clean the glass as instructed in the Operator's
Guide "3. Daily Care".

The generated image shifts
or is distorted.

Are the documents loaded correctly?

Load the documents correctly.

Quality of generated image
is unsatisfactory.

Are the glass clean?

Clean dirty locations.

Multi feed frequently
occurs.

Do the documents satisfy the "Document Quality" and the "Multi feed
Detection Conditions" in the chapter 6
of the fi-5120C/fi-5220C Operator’s
Guide?

Use the documents that satisfy the "Document
Quality" and the "Multi feed Detection Conditions" in the chapter 6 of the fi-5120C/fi-5220C
Operator’s Guide.

Are the documents placed properly in
the ADF paper chute?

Fan the documents before scanning. Correctly
align the document stack and load them on the
ADF paper chute. Refer to "2.1 Installing the
Scanner" on page 3 for details.

Is the stack of document thicker than 5
mm?

Reduce the number of sheets of the stack to a
thickness of 5 mm or less.

Is the Pad ASSY dirty?

Clean the Pad ASSY. Refer to Operator's Guide in
"3.3. Cleaning the ADF".

Is the Pad ASSY worn out?

Replace the Pad ASSY. Refer to Operator's Guide
in "4.2. Replacing the Pad ASSY".

Scanning does not commence.

Disconnect the AC cable and the AC adapter from
the scanner, then connect them again.
If this does not restore the power supply, contact
the store where you purchased the scanner or an
authorized FUJITSU scanner service provider.

fi-5120C/fi-5220C Image Scanner Getting Started

AP-1

Symptom
Paper is not fed (pick error
occurs frequently, or document stops midway).

The generated images are
elongated.

There is a shadow on the
leading edge of the generated image.

AP-2

Check this item

Remedy

Do the documents satisfy the "Document Quality" and the "Multi feed
Detection Conditions" in the chapter 6
of the fi-5530C Operator’s Guide?

Use the documents that satisfy the "Document
Quality" and the "Multi feed Detection Conditions" in the chapter 6 of the fi-5530C Operator’s
Guide.

Is the Pick roller dirty?

Clean the Pick roller. Refer to Operator's Guide in
"3.3. Cleaning the ADF".

Is the Pick roller worn out?

Change the Pick roller. Refer to Operator's Guide
in "4.3. Replacing the Pick Roller".

Is there any dirt or dust in the document
feed path?

Remove any dirt or dust from the document feed
path.

Are the Feed rollers dirty?

Clean the Feed rollers. Refer to Operator's Guide
in "3.3. Cleaning the ADF".

Have you adjusted the scan scale?

For Windows 98, Windows Me, Windows 2000,
WindowsXP, select "Scanners and Cameras" in
the control panel, then click the [Device Set] tab
to adjust scale.
For Windows 95, Windows NT 4.0, right click the
Scanner Control Center in the task tray, select
[Options] and adjust the scan scale.

Are the Feed rollers dirty?

Clean the Feed rollers. Refer to Operator's Guide
in "3.3. Cleaning the ADF".

Have you adjusted the offset (the scanning starting position)?

For Windows 98, Windows Me, Windows 2000,
WindowsXP, adjust the [Sub-scan Setting] on
[Scanners and Cameras] in the control panel.
For Windows 95, Windows NT 4.0, right click the
Scanner Control Center, select [Options]-[Subscan Setting] and adjust the offset.

■ Temporary error
Indication

■ Device alarm (Non-Temporary
error)
Meaning
Indication

Meaning

Shipping lock error (fi-5220C)

Paper feed error

Flatbed motor malfunction.

Multi feed error

The ADF cover is opened.

Trouble in the optical system
(Flatbed).

Print cartridge not installed (fi-5120C)

Trouble in the optical system (front).

Trouble in the optical system (back).

The motor’s fuse has blown out.

Trouble in the operator panel.

Trouble occurred in the internal memory
(EEPROM).

The SCSI interface fuse has blown out.

An error in the image memory.

Trouble with the Imprinter.

An alarm in the memory.

Trouble with the SCSI interface controller.

Trouble with the background switching
mechanism.

To troubleshoot the indicated errors above:
• "U0" error
Confirm that the shipping lock is released.
• "U1" error
Remove all jammed documents.
Confirm that the documents meet the paper conditions for scanning.
Refer to fi-5120C/fi-5220C Operator’s Guide "5.
Troubleshooting" on the Setup CD-ROM.
• "U2" error
Remove all jammed documents.
Confirm that the documents are within the
required paper preconditions for scanning.
Refer to fi-5120C/fi-5220C Operator’s Guide
"6.2 Document Quality" on the Setup CD-ROM.
• "U4" error
Close the ADF cover completely. For the details,
refer to "5 TROUBLESHOOTING" in the "fi5120C/fi-5220C Operator's Guide" on the Setup
CD-ROM.

When you encounter any alarm on the display, turn the
scanner off and on. If the alarm is still displayed on the
Function Number display, contact the store where you
purchased the scanner or an authorized FUJITSU scanner service provider.

• "U6" error
This is a temporary error related with the
Imprinter option (sold separately). Refer to fi512PR Operator’s Guide "5 Error Message".

fi-5120C/fi-5220C Image Scanner Getting Started

AP-3

Appendix2 DAILY CARE
WARNING

The glass surface inside the
ADF becomes hot during the
operation.
Before you clean inside the
scanner, turn off its power and
unplug the AC adapter from the
outlet. Wait for at least
15 minutes.
Do not turn off the scanner when
you clean the Feed rollers.

■ Parts to Clean and When
Part to clean
Pad ASSY
Pick roller

Standard Cleaning Cycle
Clean these parts after every
1,000 scans.

Feed rollers
Plastic rollers
Glass

■ Cleaning Materials
Cleaning
Materials

Parts
Number

ATTENTION

Remarks

Cleaner F1
(or isopropyl
alcohol)

CA995010013

1 bottle
Moisten the cloth with
this fluid and wipe the
scanner clean. (*)

Lint-free dry
cloth

Commercially available one

* For details about cleaning materials, contact the
FUJITSU scanner dealer where you purchased the
scanner.

■ Cleaning Method
The ADF must be cleaned with a lint-free cloth moistened with the Cleaner F1.

AP-4

The scanner must be cleaned frequently
if you scan any of the following type of
paper sheets:

• Documents of coated paper
• Documents that are almost completely
covered with printed text or graphics

• Chemically treated documents such as
carbonless paper

• Documents containing a large amount
of calcium carbonate

• Handwritten documents
For details on the cleaning the ADF, refer to "3.3 Cleaning the ADF" in fi-5120C/fi-5220C Operator’s Guide on
the Setup CD-ROM".

Appendix3 REPLACING CONSUMABLES
WARNING

The glass surface inside the
ADF becomes hot during the
operation. Before replacing the
consumables, turn its power off
and unplug the AC adapter from
the outlet. Wait at least 15 minutes.

The illustration below demonstrates the locations of the
replacement parts. Refer to "Chapter 4 Replacing Consumables" fi-5120C/fi-5220C Operator’s Guide on the
Setup CD-ROM.

■ Replacing the Pad ASSY

■ Consumables and Replacement
Cycles
Below are specifications of consumable items and
their recommended replacement cycles.

Description
Pad ASSY
Pick roller

Parts
Number

Standard
Replacement Cycle

PA032890111

After 50,000 scans or
one year

PA032890001

After 100,000 sheets
or one year

■ Replacing the Pick Roller

Pick Roller

To purchase consumables, contact the store where you
purchased the scanner or an authorized FUJITSU scanner service provider.
The replacement cycles above are rough guidelines
when using A4 or Letter woodfree or wood containing
paper 64 g/m2 (17 lb). This cycle varies according to the
type of paper and how frequently the scanner is used and
cleaned.

ATTENTION

Use only above specified consumables.
Do not use other consumables.

Pick Roller's Shaft

fi-5120C/fi-5220C Image Scanner Getting Started

AP-5

fi-5120C/fi-5220C Image Scanner Getting Started
P3PC-1312-02EN
Date of issuance: June 2006
Issuance responsibility: PFU LIMITED

Copying of the contents of this manual in whole or in part and
copying of the scanner application is forbidden under the copyright
law.
z The contents of this manual are subject to change without notice.
z PFU LIMITED. is not liable whatsoever for any damages resulting
from use of this scanner and procedures described in this manual,
profit due to defects, and any claims by a third party.
z

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Description                     : 2006/05/31
Author                          : PFU LIMITED
Subject                         : 2006/05/31

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Fujitsu Fi 5120C Users Manual P3PC 1312 02EN

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