Fujitsu Kno2 Direct Messaging Patient Record Requests Healthcare READ MORE Records Request Overview

User Manual: Fujitsu READ MORE EHR Scanners for Digitizing Healthcare Records & s - Fujitsu United States

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USING THE POWER OF DIRECT MESSAGING FOR AUTOMATING RELEASE OF

INFORMATION

Release of Information:

Exchange of health information is an essential function to the provision of high-quality and cost

effective healthcare. The information should be complete and timely for its intended purpose. While

this sounds straightforward, it is not an easy task, especially in complex and large healthcare

environments. Release of Information (ROI) in healthcare is critical to the quality of the continuity of

care provided to the patient and is impactful on other important functions such as billing, research

and reporting.

Even with the significant advancement of technology in healthcare, the ROI process is still completed

primarily via fax, starting with the initial request through the fulfillment of the request. This causes

millions of pages to be faxed on an annual basis between healthcare providers resulting in millions of

dollars in inefficiencies, compromised patient care and a high risk of a breach of patient information.

With the emergence of Direct messaging, traditional fax processes are being transitioned to electronic

workflows that are secure, audited and interoperable. The Release of Information process is a prime

candidate for transition to Direct that could result in millions of dollars in savings for Health

Information Management departments tasked with completing the process and improved patient care

delivery for providers in need of the information.

Automating the ROI process for an entire community

Kno2

TM

is the first and only cloud-based clinical document exchange platform that allows entire

communities to connect and exchange patient information electronically using Direct messaging.

Included in the Kno2 platform, is the opportunity for you to transition the Release of Information

process to Direct messaging, starting with the initial request for records.

By sponsoring Kno2 out to your community for sign up, providers no longer use fax for requesting

patient records. Instead, record requests are completed within Kno2 using a very simple request

form(P1). The design of the form ensures that the appropriate request information and patient

consents are collected the first time, thus reducing callbacks and follow-up from your HIM staff for

additional information. In addition, stat requests can be prioritized to ensure timeliness of delivery

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for emergent situations. Once the request is completed, the Direct message and patient consent

attachment(s) are delivered to your Direct message inbox with all the necessary information. Simply

reply to the request, attach the requested records and send back to the requesting provider. The

message is delivered securely to their Kno2 or EMR Direct messaging inbox.

P1: Kno2 Records Request Form

Benefits of Direct ROI automation

Many benefits can be realized from transitioning to Direct messaging for Release of Information

within the health system and throughout the community. These include:



Assurance of requestor identity based upon the required identity verification process

according to a Level 3 of Assurance (LOA3)



Comprehensive, but simple, request form to standardize and ensure all necessary request

information is collected initially, including patient consents



Complete audit trail starting with the request through fulfillment



Kno2 Stay Connected subscription tier available for FREE to the requesting providers



Significant cost savings realized from administrative efficiencies and reduction of fax



Secure and encrypted transmission and fulfillment of the request, ensuring protection of

patient health information (PHI)



Eliminate lost or misplaced faxes



Timely delivery to requesting provider for improved patient care

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ABOUT KNO2

Kno2 is an award-winning cloud-based clinical document exchange platform that allows an entire

healthcare community to securely connect and become interoperable almost overnight. Although

Kno2 utilizes Directed exchange as a leading method of secure communication, Kno2 is NOT just

another Direct messaging portal. Through our patented cloud-based clinical document exchange

platform, any healthcare organization throughout the care continuum can register, complete identity

verification, and manage their own Direct addresses and messages according to THEIR unique

workflows and THEIR levels of technology adoption within a few hours.

Start Now

Kno2, in conjunction with the Surescripts HISP, the nation’s largest

clinical information network, make it possible to connect your entire

community through the following:



The Surescripts nationwide Direct network and established

HISP to HISP connections



The Kno2 Invitation Platform



Your community’s customized Kno2 registration URL

The process is easy.

Simply provide the above Kno2 registration URL to all the healthcare organizations with which you

wish to connect. Recipients will click on the URL and be guided through an online registration

process and receive access to their own Kno2 login to begin submitting electronic requests

immediately!

LEARN MORE

For additional information on Kno2, visit www.kno2.com