Fujitsu Software OPTIMIZATION Services SAP System Inspection Service Fact Sheet Factsheet
User Manual: Fujitsu SAP System Inspection Service Fact Sheet SAP System Inspection Service - Fujitsu United States
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FACT SHEET
SOFTWARE OPTIMIZATION SERVICES SAP
SYSTEM INSPECTION SERVICE
VALUABLE INSIGHT INTO YOUR SAP® IT INFRASTRUCTURE
FACT SHEET SOFTWARE OPTIMIZATION SERVICES SAP SYSTEM INSPECTION SERVICE
OPTIMIZATION Services from Fujitsu oer ecient consultation
packages for existing infrastructure environments at a xed price.
is has been made possible by systematically analyzing a large
number of successfully implemented consultation projects.
e solution methods used have been standardized and combined
with the experience of the comprehensive product and solution
skills provided by the Fujitsu group. e resulting rst-class
consultation and analysis packages quickly provide customers
with specic information and suggested improvements for
the infrastructure involved.
CUSTOMER’S REQUIREMENTS
Elimination of existing or potential SAP performance bottlenecks
Adaptation of the SAP infrastructure for new applications
and new application releases
Sizing of new SAP infrastructures (e.g. new data center,
platform migration, consolidation projects)
THE FUJITSU SOLUTION
e SAP System Inspection service analyzes your operational SAP
IT infrastructure and builds an accurate mapping of the actual load
prole. Further, the service formulates an inventory list of the entire
SAP IT infrastructure, and creates transparency of the utilization of
individual IT components and associated SAP systems. Based on this
information our SAP experts provide assured recommendations for
incorporation into future IT infrastructure planning.
is service is made possible by SAP “SystemInspector” soware
developed by Fujitsu, which uses standard SAP RFC interfaces,
ensuring ecient measurement, without impact to conguration,
performance, or processes of your SAP operations.
e Service is oered as a xed price, with two dierent service
variants available, each covering a specic application area:
Upgrade/Migration/Consolidation – supports upgrade,
migration, and/or consolidation projects
Performance/Trend Analysis - for analysis of performance
bottlenecks and trend analysis SAP System Inspection
Service delivers detailed information including:
Utilization of each SAP system measured and
for each individual server in “SAPS”
(SAP-specic performance indicator)
Load distribution per SID
Utilization of main memory
Load proles
Rating of dialog step quality
roughput (dialog steps and transactions)
e SAP System Inspection Service is an ideal supplement to the SAP
EarlyWatch
®
Service, which analyzes the applications and supplies
SID data. e SAP System Inspection Service augments this by,
providing problem analysis of SAP IT infrastructures throughout
the entire, and oen heterogeneous, SAP system landscape,
covering all System IDs.
FACT SHEET SOFTWARE OPTIMIZATION SERVICES SAP SYSTEM INSPECTION SERVICE
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CUSTOMER’S BENEFITS
Avoids over-provisioning and unnecessary
investments in equipment
Increases the quality of service by helping to eliminate or
avoid performance bottlenecks
Delivers individual and short-term results with minimum
eort for the customer
Gives clear recommendations for optimizing the
IT infrastructure for SAP
SERVICE SCOPE
SAP System Inspection Service is available as two variants:
A. Performance/Trend Analysis
B. Upgrade/Migration/Consolidation
A. SAP System Inspection Service - Performance/Trend Analysis
is service can be delivered as one of two (2) options:
Service focus: Performance Analysis
Goal: Determination of the SAP system landscape performance and
clarication of performance bottlenecks during operation.
Service scope:
1. Measurement duration: analysis-related, if necessary
ad-hoc, desirable 7 days
2. Inventory of measured components of the system
landscape to include:
SAP release
Kernel version
Patch level
Hardware conguration
3. Overview of system load and utilization of the system landscape, e.g.
CPU, load prole and distribution, user, instance context memory
Processes on the servers, that are non-SAP
Top 20 transactions and performance overview per SID
4. Analysis of the systems with regard to relevant parameters, such
as HW load, response time (DB, Appl.), memory, batch / dialog time,
transaction volumes, system utilization
5. Documents: e System Inspection report documents the
measurement; the analysis and recommendations are described
in the document “Performance/Bottleneck Analysis”
Service focus: Trend Analysis
Goal: Determination of the utilization of the SAP system landscape
in the time elapsed; comparison of 2 measurements with an identical
or changed load prole.
Service scope:
1. Measurement duration: 2 x 7 days, if possible exceeding
the end of the month
2. Inventory of measured components of the system
landscape to include:
SAP release
Kernel version
Patch level
Hardware conguration
3. Overview of system load and utilization of the system landscape, e.g.
CPU, load prole and distribution, user, instance context memory
Processes on the servers, that are non-SAP
Top 20 transactions and performance overview per SID
4. Description of the deltas of both measurements
5. Recommendations regarding potential resource requirements with
a constant or modied load prole
6. Documents: e System Inspection report documents the
measurement, the analysis, and recommendations are described
in the document “Trend Analysis”
B. SAP System Inspection Service - Upgrade/Migration/Consolidation
is service can be delivered as one of two (2) options:
Service focus: Upgrade
Goal: Analysis of the performance of the existing SAP system landscape
and determination of the future requirements in upgrade projects.
Provision of measurement tools and
telephone support on request
Analysis of the complete SAP system
landscape and infrastructure
Information of each server and SID of the
measured system landscape
Evaluation and documentation of measurement
data, analysis and results preparation
Detailed System Inspection report of examined
SAP system landscape with analysis of results
Documentation of recommended actions
or target configurations
FACT SHEET SOFTWARE OPTIMIZATION SERVICES SAP SYSTEM INSPECTION SERVICE
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Kernel version
Patch level
Hardware conguration
3. Overview of system load and utilization of the system landscape,
(e.g. CPU, load prole and distribution, user)
4. Recommendation for the future system landscape,
including consolidation options
5. Documents: e System Inspection report documents the
measurement, the analysis, and recommendations are described
in the document “Migration/Consolidation Service”
SERVICE DESCRIPTION
e key steps of the SAP System Inspection Service are:
Phase 1: Preparation and measurement
Denition of the purpose of the measurement
and agreement of the measurement period
Delivery of the System Inspection soware tool to the
Customer by e-mail
Installation of the collector soware is performed by the
Customer according to the installation guide
Telephone support, on request
Transfer of the measurement data by the Customer
on the central FTP server
Phase 2: Evaluation, analysis, and recommendations
Report generation and evaluation by Fujitsu
Analysis and interpretation of the
System Inspection measurement
Documentation of the measurement results,
analysis, and action options
Recommendations for the next steps
Service scope:
1. Measurement duration: 8 days, if possible exceeding the end of the
month and/or peak load phases
2. Inventory of the measured components of the system landscape for
each SID and server to include:
SAP release
Kernel version
Patch level
Hardware conguration
3. Overview of system load and utilization of the system landscape,
(e.g. CPU, load prole and distribution, user)
4. Recommendation for the future system landscape aer the upgrade
5. Documents: e System Inspection report documents the
measurement; the analysis and recommendations are described
in the document “Upgrade Service”
Service focus: Migration and Consolidation
Goal: Measurement of the present SAP system landscape and
transfer of the results for the sizing of the future target platform,
including determination of consolidation potential.
Service scope:
1. Measurement duration: 8 days, if possible exceeding the end
of the month and/or peak load phases
2. Inventory of the measured components of the system
landscape to include:
SAP release
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FUJITSU AMERICA, INC.
1250 East Arques Avenue
Sunnyvale, CA 94085-3470, U.S.A.
Telephone: 800 831 3183
or 408 746 6000
Web: http://solutions.us.fujitsu.com
Contact Form:
http://solutions.us.fujitsu.com/contact
Fujitsu, the Fujitsu logo, PRIMEQUEST, and ETERNUS are
trademarks or registered trademarks of Fujitsu Limited in the
United States and other countries. PRIMERGY is a trademark of or
registered trademark of Fujitsu Technology Solutions in the United
States and other countries. Solaris is a registered trademarks
of Oracle and/or its affiliates. Linux is a registered trademark
of Linus Torvolds. Windows is either a registered trademark or
trademark of Microsoft Corporation in the United States and/or
other countries. SPARC ENTERPRISE is a trademark or registered
trademark of SPARC International, Inc. in the United States and
other countries. UNIX is a trademark or registered trademark of
The Open Group in the United States and other countries. SAP
and EarlyWatch are trademarks or registered trademarks of SAP
AG in Germany and several other countries. All other trademarks
referenced herein are the property of their respective owners.
Product description data represents Fujitsu design objectives
and is provided for comparative purposes; actual results may
vary based on a variety of factors. Specifications are subject to
change without notice.
Copyright ©2012 Fujitsu America, Inc.
All rights reserved.
FPC58-3012-02 03/12.
FCI_12.0097
FACT SHEET SOFTWARE OPTIMIZATION SERVICES SAP SYSTEM INSPECTION SERVICE
http://solutions.us.fujitsu.com/
Fujitsu also oers a workshop (as an additional
chargeable service), in which the results from
the service and the prepared solution proposals
are presented in detail and discussed with
you. Fujitsu is able to oer this on-site at your
premises, or via a web-based conference session.
Analysis of 5 “SIDs” (System IDs), including
the corresponding infrastructure for a
dened analysis period (service dependent).
Note: for more comprehensive system
landscapes a project price can be agreed on
request
e Service is designed for all SAP
components and R/3 releases since 3.1i
SERVICE CONDITIONS
e Customer agrees to the following conditions
as pursuant to the delivery of the service dened:
SAP System Inspection service measurements
are possible on all conventional SAP
platforms (Solaris
®
, Linux
®
, Windows
®
,
HP-UX, True64, AIX, AS400, etc.)
To provide a computer to run the SAP
SystemInspector soware with (or use a
Fujitsu supplied Notebook preloaded with
SystemInspector with Linux OS):
Either Windows, Linux or Solaris
operating system
5GB of disk space (average run), large
congurations and a long measurement
time will require 50 GB or more
Access to the SAP systems to be measured
Installation of the SAP SystemInspector
soware in the system landscape
To nominate a contact person for any queries
Implementation of the measurements
over the agreed period
To complete a registration form as
documentation of the
measurement / analysis goals
To transfer the generated report le to the
Fujitsu FTP server in Walldorf, Germany
Fujitsu will not be held responsible for any data
loss. e Customer is responsible for ensuring
that all data on measured systems is backed-up
prior to service commencement.
is OPTIMIZATION Service is provided under
the conditions valid for Fujitsu America, Inc.
ORDERING
is OPTIMIZATION Service is available from
your local Fujitsu America, Inc. sales oce.
When ordering please quote:
FUJITSU PLATFORM SOLUTIONS
In addition to SAP System Inspection Service,
Fujitsu provides a range of OPTIMIZATION
services, rst-class ecient consultation and
analysis packages which quickly provide
customers with specic information and
suggested improvements for existing
infrastructure environments at a xed price.
Dynamic Infrastructures
With the Fujitsu Dynamic Infrastructures
approach, Fujitsu oers a full portfolio of
IT products, solutions and services, ranging
from clients to datacenter solutions, Managed
Infrastructure and Infrastructure-as-a-Service.
How much you benet from Fujitsu technologies
and services depends on the level of cooperation
you choose. is takes IT exibility and eciency
to the next level.
Computing products
www.fujitsu.com/global/services/computing/
PRIMERGY
®
: Industrial standard server
SPARC ENTERPRISE
®
: UNIX
®
server
PRIMEQUEST
®
: Mission-critical IA server
ETERNUS
®
: Storage system
Software
www.fujitsu.com/soware/
ABOUT FUJITSU AMERICA
Fujitsu America, Inc. is a leading ICT solutions
provider for organizations in the U.S., Canada and
the Caribbean. Fujitsu enables clients to meet their
business objectives through integrated oerings
including consulting, systems integration, managed
services and outsourcing for enterprise applications,
data center and eld services operations, based on
server, soware, storage and mobile technologies.
Fujitsu provides industry-oriented solutions for
manufacturing, retail, healthcare, government,
education, nancial services and communications
sectors. For more information, please visit:
http://solutions.us.fujitsu.com/.
Title SAP System Inspection Service
Order FTSPS-SAP-11033F Upgrade/Migration/
Consolidation (5x SIDs Packet)
FTSPS-SAP-11034F Performance /
TrendAnalysis (5x SIDs Packet)
FTSPS-SAP-11035F Customer Workshop
Figure1: SAP System Inspection Service
standard components
