Fujitsu WP_fi 5900Csinglepage How Scanners Affect Productivity And Compliance Fi 5900c Wp

User Manual: Fujitsu How Scanners Affect Productivity and Compliance Fujitsu fi-5900C Scanners | High-Volume Production Scanners for Paper-Intensive Industries - Fujitsu United States

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Whitepaper

imaging

How Document Scanners
Affect Productivity and
Compliance
As enterprise content management (ECM) solutions become more prevalent and
sophisticated, manufacturers of document scanning hardware are responding with
enhanced functionality to meet the demands of technology and higher volume
business processes. The volume of documents scanned continues to increase due to a
number of trends, such as increased adoption of the shared services model (where
multiple business units rely on a centralized corporate facility for a specific business
process such as accounts payable). Concurrently, the processes being managed with
electronic documents are becoming increasingly complex and subject to increasing
regulatory compliance.
Market pressures to increase both productivity and corporate accountability need
to be as a high a priority when choosing a scanner as they are when buying enterprise
software. By understanding the implications of a scanner purchase on operational
efficiency, a positive work environment and organizational risk, you can make a more
informed decision that delivers return on investment (ROI) and supports your
governance, risk and compliance initiatives.
The Role of Document Scanners in Driving Productivity
Document scanning is generally a starting point for other automated business
processes such as workflow, so delays in getting documents into the system can
affect productivity throughout the enterprise. In service bureau environments, paying
workers who are idle due to scanner downtime increases the cost-per-scan and
compromises the already lean margins associated with this kind of business. Achieving
maximum scanner uptime depends on a combination of hardware functionality and
human factors.

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Scanning productivity is based on a number of hardware features that go beyond the
rated speed of the hardware. The duty cycle, for instance, indicates the intensity of usage a
scanner is designed to withstand. For example, the new fi-5900C high-volume document imaging
scanner from Fujitsu Computer Products of America, Inc. is capable of delivering a rated
speed of 100 pages-per-minute (ppm) at 300 dots-per-inch (dpi) in portrait mode and in full
color. In addition, the scanner has a daily duty cycle of up to 100,000 sheets per day to satisfy
the demanding requirements of high-volume production scanning. A comparable competing
product has the same rated speed, but the duty cycle is limited to 60,000 pages per day.
Should the volume of documents spike because of business growth or a seasonal increase, the
performance and warranty of the scanner with a 40% lower duty cycle could be compromised.
Most organizations find that the actual volume of documents scanned exceeds
expectations. The success of a scanning project for one business unit may also prompt other
areas to consider scanning. A scanner with a higher duty cycle gives you the flexibility to
meet these demands without investing in new hardware or risking the hardware investment
you’ve already made.
Scanning productivity is also affected by the types of documents being scanned and the
actions of scanner operators. As the volume and variety of documents being scanned
increases, some organizations experience delays and increased labor expenses due to
document preparation. This often involves using a document jogger to make sure the edges
of documents are aligned, sorting documents based on size, color or type and ensuring that
all staples have been removed. As more organizations adopt intelligent document recognition
to sort documents with virtually no human intervention, the necessity to sort documents in
order to scan them becomes increasingly archaic.
To increase overall scanner operator productivity, the Fujitsu fi-5900C is designed with a
built-in Active Stacking Tray that keeps your scanned documents neat and orderly. For example,
in many organizations there may be a requirement to keep the original documents for some
period of time although they have been digitized into an ECM system. In this case the scan
operator would be required to place the original documents back into a file cabinet and/or
into storage boxes. The Active Stacking Tray system eliminates the need to re-jog the
documents so that they will fit neatly into your physical storage cabinets or boxes.
Documents of differing sizes (up to 12" x 17" or long documents up to 34"), weights and
colors can be placed in mixed batches directly on the feeder, which will align them. The latest
version of Virtual ReScan (VRS) from Kofax Image Products, Inc., the de facto standard for
image quality, is built into and optimized for the scanner. VRS automatically recognizes bitonal and color images and processes them accordingly on the fly, so operators spend less
time handling documents and do not have to insert separator sheets or patch codes to
prompt the scanner to recognize these document attributes.
The Fujitsu fi-5900C can recognize potential problems before they result in paper jams,
damage to the scanner or the need to re-scan. Three ultrasonic multifeed detection sensors
across the throat of the scanner serve to prevent lost images by detecting when two
overlapping documents are fed through the scanner at the same time. These sensors can be
set to send an audible alert to the operator and/or immediately stop the scanning process so
there is no question which page in a large batch of documents might not have been
captured. Because missed staples can cause serious damage to any document scanner, the
Fujitsu fi-5900C has a detector that stops a document before it hits the rollers. By identifying
these kinds of problems at the beginning of the process, operators aren’t spending as much
time troubleshooting the scanner and re-scanning documents.
No matter how good the technology, user acceptance and mastery are hard to obtain if the
solution is too disruptive or doesn’t fit into your current physical environment. The Fujitsu fi-5900C
has features that appeal to operators, IT staff and those who work in the vicinity of a scanning

Whitepaper
operation. The easy-to-use front control panel is very intuitive for operators, and the interface
can be configured to streamline workflow, easing training requirements and reducing help
desk calls. Because it is significantly quieter than previous models and 35% smaller than the
Fujitsu award-winning fi-4990C, the fi-5900C is less physically demanding for operators.
The noise reduction and smaller footprint make it more practicable to locate the scanner
in more convenient locations closer to other operational units. Connectivity options are also
made much more flexible and less demanding as the Fujitsu fi-5900C supports USB 2.0 as
well as Ultra Wide SCSI.
Just as with cars, routine maintenance and preventative care help to maintain
performance and avoid costly unexpected failures. Scanners that can be attended to more
quickly and conveniently and with less reliance on a service professional give your
organization more control of scanning operations. Not only does the fi-5900C have a number
of user-replaceable parts, the areas that can be manipulated are color-coded, making them
easy to identify.
Regardless of the document scanner you purchase, regular professional checkups are
critical. Fujitsu offers service packages for every budget and business need through its
network of dedicated Fujitsu professionals who can offer onsite service nationwide in as little
as four hours. However, Fujitsu has incorporated many features to make unplanned service
calls less likely. For instance, the lamps used in the Fujitsu fi-5900C are rated for the life of
the scanner, and the cameras have been sealed to prevent damage from dust.
Scanning Technology Supports Compliance and Risk Mitigation
Consistently creating high quality images, being able to verify that all images were scanned
in a timely manner and protecting the original paper documents can be critical to the
compliance and risk mitigation initiatives faced by nearly every organization. If internal or
external auditors cannot find the image of the document they are looking for or the one they
find is illegible, your organization’s overall operational practices will be called into question.
Yet many people overlook the role of document scanning hardware as part of corporate
governance and accountability.
VRS increases the readability of documents that may not scan well because of light type
or other factors. Combined with functions such as content-based auto-rotation of documents,
smoothing of background colors and de-skewing, this increased readability helps to ensure that
documents will be quickly available for review by eliminating the need for re-scans. Deadlinedriven operations, such as insurance claims, electronic medical records, police incident reports
or court filings, cannot afford the possibility of liability resulting from delays.
Fujitsu technology delivers additional features that contribute to ensuring flawless scans.
The three ultrasonic multi-feed sensors can be separately configured to optimize capabilities
for “problem” documents, such as excessively thin pages that otherwise enter the feeder
together and prevent scanning of every page. Fujitsu has also increased the overscan control
of the fi-5900C. By scanning a wider area outside of the prescribed paper path, the fi-5900C
decreases the likelihood that the corners of a document will be cut off. Because a bar code,
form number or other piece of vital information may be located in that corner, a defective
scan may render the document image invalid.
Organizations dealing with extremely sensitive or high-value documents often require
manual verification prior to committing a batch to a permanent electronic repository. Research
indicates that color documents are preferred by verifiers and enhance their accuracy, but
many organizations have business reasons for not wanting to rely solely on color images. The
significantly larger size of these files requires more storage space and more bandwidth to
transmit electronically. In addition, optical character recognition (OCR) software used for
forms processing or full-text indexing generally does not support color images.

Whitepaper
The dual stream capability of the fi-5900C allows users to have the best of both worlds
by concurrently creating two versions of the same image for specific purposes. Consequently,
an organization could produce a grayscale image for forms processing and a permanent
electronic archive. A color image can be provided to verifiers and then disposed of after a
quality control review. Dual streams provide you with greater flexibility in using images according
to prescribed legal policies and best practices without sacrificing productivity.
Auditors and regulators may demand validation that best practices were followed in
assuring that all documents were scanned and an audit trail created. The fi-5900C’s page
counter can be used to immediately ascertain that the number of documents in a batch is equal
to the number scanned. Pre- and post-imprinters can provide even greater accountability.
Bates stamps, dates and other data critical to proving that documents were handled
appropriately can be permanently applied to the front or back of the document. These values
can remain with the document as metadata for use in a content management solution.
For organizations dealing with irreplaceable original documents, Fujitsu has also taken
steps to assure that invaluable paper documents aren’t damaged during the scanning process.
The fi-5900C’s document protection feature detects when a document is about to jam and
stops it from being accordioned and possibly even destroyed. This functionality detects the
most delicate of documents, including material as thin and fragile as tissue paper.
Adopting a centralized scanning strategy supports the high level of consistency, quality
and control required for demanding compliance and risk mitigation scenarios. Much of the
technology simply isn’t available in lower end hardware. Even when it is, ensuring that every
scanning area has identical hardware configurations, operator training and business practices
is hard to verify without centralized control of the process.
Recognized for continually raising the bar when it comes to price/performance among
document scanners, Fujitsu has continued this tradition with its latest entry to the
marketplace. Because customers’ business needs drive technology development, Fujitsu has
earned its status as a market leader. To find out more about how the latest high-volume
scanning technology can improve your business, contact your Fujitsu reseller or visit
www.fcpa.fujitsu.com.

About Fujitsu Computer Products of America, Inc.
Fujitsu Computer Products of America, Inc. is a subsidiary of Fujitsu Limited, a leading
provider of customer-focused IT and communications solutions for the global marketplace.
FCPA provides innovative solutions for the U.S. marketplace. Current product and service
offerings include high performance hard-disk drives, magneto-optical drives, scanners,
and scanner maintenance.

Fujitsu Computer Products of America, Inc.
www.fcpa.fujitsu.com
1255 East Arques Avenue, Sunnyvale, CA 94085-4701. (800) 626-4686 (408) 746-7000 info@fcpa.fujitsu.com
©2006 Fujitsu Computer Products of America, Inc. All rights reserved. Fujitsu and the Fujitsu logo are registered trademarks and The
Possibilities are Infinite is a trademark of Fujitsu Ltd. All other trademarks are the property of their respective owners.
Statements herein are based on normal operating conditions and are not intended to create any implied warranty of merchantability or fitness
for a particular purpose. Fujitsu Computer Products of America, Inc. reserves the right to modify at any time without notice these statements.

Printed in the U.S.A. Qty. 3M WP10900306



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