GN Hearing A S BTB-1 Bluetooth audio streamer for hearing instruments with wireless capabilities User Manual BTB 1 UserMan

GN Hearing A/S Bluetooth audio streamer for hearing instruments with wireless capabilities BTB 1 UserMan

BTB-1 UserMan

1USER GUIDE
23Statement:This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions: (1) this de-vice may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable pro-tection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communi-cations.However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inter-ference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:WelcomeCongratulations on your purchase of a ReSound Unite Phone Clip.ReSound Unite Phone Clip will allow you to wirelessly connect your ReSound hearing aids to Bluetooth-enabled mobile phones. This enables clear and hassle-free phone connectivity, whether you are at home, in the office or on the move.Please read this manual carefully to fully benefit from the ReSound Unite Phone Clip. Ask your hearing care professional if you have any questions.For further information you can also check the www.resound.com/unite web site.For your safety, carefully read the chapter Important Information, on pages 24-30FCC ID:X26BTB-1
45National restrictions:Norway: You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund.This product is in compliance with the following regulatory stan-dards:In EU: The device conforms to the Essential Requirements ac-cording to - Annex I of Council Directive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant pro-visions of Directive 1999/5/EC (R&TTE). The declaration of con-formity may be consulted at www.resound.com In US: FCC CFR 47 Part 15, subpart C, section 15.247 and 15.249.Other identified applicable international regulatory requirements in countries outside EU and US. Please refer to local country requirements for these areas.The product is categorized as receiver class 2 according to EN 300 440.• Reorientorrelocatethereceivingantenna• Increasetheseparationbetweentheequipmentandreceiver.• Connect the equipment into an outlet on a circuit differentfrom the receiver is connected.• Consultthedealeroranexperiencedradio/TVtechnicianforhelp.Changes or modifications can void the user’s authority to operate the equipment.Intended useReSound Unite Phone Clip is intended to enable ReSound wire-less hearing instrument users to better follow phone conversa-tions. The essential performance of the ReSound Unite Phone Clip is to transfer signals between a phone with Bluetooth capa-bilities and a ReSound wireless hearing instrument. List of countriesProducts are intended for sale in countries within European Eco-nomic Area as well as Switzerland.
67Contents Description ......................................8-9Getting Started ....................................10ON and OFF ......................................12Bluetooth Pairing...................................13Basic Use ........................................16VolumeControl ....................................18Operating Time ....................................18Wearing Your ReSound Unite Phone Clip ................19Light indicators ....................................21Introduction to Bluetooth ......................... 22-23Important Information ............................24-30Technical specifications .............................31Warranty .........................................32Troubleshooting guide ...........................34-39Notes ........................................40-41
895 Multifunctional button6 Clip 7 Pairing button (behind cover)Description1 Volumecontrol2 Mini-USB for charging3 LED (Light Emitting Diode) indicator4 Own voice microphone inlet5741362
1011Pairing to hearing instrumentsNote! The following information is intended primarily for your hear-ing care professional, who in most cases will complete the tasks that are necessary before the ReSound Unite Phone Clip can be used with your hearing instruments. However, the process is designed to be simple and should be easily accomplished by almost anyone.1. Make sure ReSound Unite Phone Clip is turned on. Your hear-ing instruments must be off – open the battery door.2. With the tip of a pen or similar object, press the small pairing button on the back of your ReSound Unite Phone Clip device hidden by the bottom cover (see picture below). Press shortly until the LED indicator turns to solid blue. Your ReSound Unite Phone Clip will remain in pairing mode for 30 seconds.Getting StartedCharging the BatteryBefore using your ReSound Unite Phone Clip, you need to fully charge the rechargeable battery. To charge it, plug the charging cable as shown in the picture be-low. Then plug the other end of the charging cable into a power outlet.During the charging process, the LED indicator will show a solid red light. A solid green light will indi-cate the fully charged status.Charging an empty battery typi-cally takes about 3 hours. It is safe to leave the charger connected overnight – the battery can-not be overcharged.•  When charging your ReSound Unite Phone Clip for the rsttime, leave it to charge for at least 3 hours, even if the battery indicator turns into a solid green light earlier.•  For safety reasons, recharge the battery only with chargerssupplied by ReSound.
1213Bluetooth PairingIf your mobile phone is Bluetooth-enabled and supports the appropriate profiles, it can communicate with the ReSound Unite Phone Clip only after completing two simple procedures: pairing and connecting.The pairing procedure allows you to control which Bluetooth devices are permitted to communicate with each other. It needs to be completed only once for each device you wish to use with your ReSound Unite Phone Clip.You can pair up to 8 Bluetooth devices with the Phone Clip, but only 1 Bluetooth device can be connected at a time.The pairing procedure is described in the section which follows.Once a mobile phone is permitted to communicate with the ReSound Unite Phone Clip by the pairing procedure, the connec-tion procedure configures the device to actually output its audio signal over the Bluetooth connection. This procedure is also de-scribed in the section which follows.Pairing to mobile phoneThe pairing procedure is controlled by your mobile phone. Different mobile phones have different menu structures. You should therefore refer to your mobile phone’s manual if you cannot complete the pairing procedure with the generic steps described here.3. While pairing mode is activated, close the battery doors of both hearing aids and make sure they are ON. A successful pairing will be indicated by an audible melody played in both hearing aids. You are now ready to use the ReSound Unite Phone Clip! ON and OFFTo turn ON your ReSound Unite Phone Clip, press and hold the multifunctional button (5 on page 9) for about 1 second until you see the LED indicator displaying a solid blue light. The blue light will be on for 4 seconds.To turn it OFF, press and hold the multifunctional button for about 3 seconds until the LED indicator flashes quickly 4 times and then goes dark.
14151. The ReSound Unite Phone Clip is OFF. Place your mobile phone next to the Phone Clip, and make sure your phone is ON. Press and hold the multifunctional button on the Phone Clip for 7 seconds. The LED will now be solid blue for two minutes indicating that Bluetooth pairing mode is active. The ReSound Unite Phone Clip will be in Bluetooth pairing mode only in the first two minutes after having been turned ON.2. Find the connectivity settings of your phone. Look for the “Bluetooth” feature in the main menu or one of the submenus, such as “Connectivity”.3. On your mobile phone, ensure that the Bluetooth is turned ON.4. On the mobile phone choose to search for Bluetooth devices.5. Your mobile phone should present a list of Bluetooth devices discovered. Select “Hearing Aid Phone” from this list.6. Your mobile phone may then ask you to enter a passcode. If so, enter “0000” (four zeros).Your ReSound Unite Phone Clip should now be paired to your mobile phone. Some mobile phones may ask which Bluetooth service you wish to enable. enable, select “Headset”.ConnectingOnce your mobile phone and ReSound Unite Phone Clip are paired, the mobile phone needs to be connected before it will actually send the appropriate audio signals.This function should also appear in your mobile phone’s “Blue-tooth” menu, usually under a list of “Paired Devices”. In that list, highlight your ReSound Unite Phone Clip and select “Connect”. • WhenyourReSoundUnitePhoneClipandmobilephoneareconnected, you may see a headset symbol on the main screen of your mobile phone, similar to this: The connection between the ReSound Unite Phone Clip and the mobile phone will be maintained for as long as both devices are turned ON and remain within range of each other. If either device is switched OFF or moves out of range, you may have to perform the connection procedure again.On some phone you can configure “Automatic Reconnection”. We recommend that you do so if the feature is available. Refer to the user guide of your mobile phone for instructions on how to do this if supported.
1617To reject incoming calls press the multifunction button twice on the Phone Clip.You can also reject calls by pressing the reject button on your mobile phone.Making a CallInitiating a phone call is not any different with or without ReSound Unite Phone Clip: Simply use the mobile phone keyboard to enter or select the number to dial.If connected, the phone streaming mode will be activated auto-matically, and you will hear the ringing tones in the hearing instru-mentsEnding a CallTo end a call via your ReSound Unite Phone Clip, briefly press the multifunctional button. The call will terminate and your hearing instruments will return to the last used program.You can also end calls by pressing the appropriate button on your mobile phone.Transfer a CallYou can transfer back a call from the ReSound Unite Phone Clip to your mobile phone by briefly pressing the multifunctional but-ton during an active call.Basic UseAccept and Reject CallsTurn the device ON. When a call is received on your mobile phone, the Bluetooth indicator will flash and after a certain delay you will hear the ringing tone in your hearing instruments.To accept the incoming call, briefly press the multifunctional but-ton on your ReSound Unite Phone Clip. If you are wearing two hearing instruments, the caller’s voice will be streamed to both of them.You can also accept calls by pressing the accept button on your mobile phone.•Ifdesired,yourhearingcareprofessionalcansetyourhearingaids’ microphones to remain ON even in the event of an in-coming call, so to mix the phone streamed signal with external sound.•  In case you are also using a ReSound Unite TV (optional),please notice that mobile phone calls will always take priority over other audio sources. In the event of an incoming phone call, the ReSound Unite TV will be temporarily stopped. It will be automatically resumed once the phone call has been terminated.
1819Wearing Your ReSound Unite Phone ClipClip your ReSound Unite Phone Clip on your sweater, jacket or other clothing so that the microphone inlet faces upwards. Keep the device within a range of 10-30cm from your mouth. You may also clip it on to the sun visor in your car. Reset the Phone ClipWith the tip of a pen or similar object, press the small pairing but-ton on the back of your ReSound Unite Phone Clip device hidden by the bottom cover (see picture below). Keep pressed for at least 10 seconds and when released, the device is reset.Volume ControlYour ReSound Unite Phone Clip has an easy to operate volume control (1 on page 8) for increasing or decreasing the loudness of the streamed signal.Depending on the phone, you can also utilize the volume control that is built in your mobile phone.It is also possible to use the ReSound Unite Remote Control (optional) to adjust the volume.Operating TimeBattery consumption and the operating time of your ReSound Unite Phone Clip depend greatly on the usage of the device. Your ReSound Unite Phone Clip battery can be recharged hund-reds of times. If the operating time reduces substantially, please contact your hearing care professional.
2021Light indicatorsThe Light indicator (3 on page 8) on your ReSound Unite Phone Clip serves as a multipurpose user interface, providing informa-tion on the status of your device. ReSound Unite Phone Clip status Mode Condition Pairing Solid Blue for 20 seconds Ready for pairing with hearing instruments Solid Blue for 2 minutes Ready for pairing with Bluetooth phone Charging Solid Red Charging Solid Green Fully charged Normal Flashes Blue twice every Incoming call or 2 seconds call connected Flashing Red once every Battery low 5 seconds Flashes blue 2 times after No call pending pressing multifunctional button Off None of the normal modes are present, or Power is OffLED indicator
2223Second, the range of possible applications on a Bluetooth- enabled device is defined by “profiles”. The device you wish to use with your ReSound Unite Phone Clip must support the appropriate Bluetooth profiles.To receive or place phone calls your mobile phone must support either the “handsfree” or the “headset” profile. Many, but not all mobile phones support these Bluetooth profiles. Look for this information in your mobile phone user guide.Bluetooth Operating RangeIn free air, your ReSound Unite Phone Clip supports Bluetooth operation up to a range of approximately 10 meters. Line-of-sight between the devices is not required. However, the following factors may affect the maximum range:• Interferenceintheenvironment• Themobilephonewhichyouareconnectingtomaysupporta more limited range than the 10 meters supported by the ReSound Unite Phone ClipIf your mobile phone moves out of range, the connection will be terminated. If the device is then moved again within the range, the ReSound Unite Phone Clip will attempt to re-establish con-nection. Whether it achieves to do so will depend on delay since the link was broken and on the mobile phone properties.Introduction to BluetoothWhat is Bluetooth?Bluetooth provides a way for devices like mobile phones to com-municate wirelessly.First, check whether the phone you wish to use offers Bluetooth connectivity. Look for the following symbol on the device or its user guide.
2425General warnings• Keepthisdeviceoutofreachofchildren• ReSoundUnitePhoneClipuseslow-powereddigitallycodedtransmissions in order to communicate with other wireless de-vices. Although unlikely, nearby electronic devices may be af-fected. In that case, move the ReSound Unite Phone Clip away from the affected electronic device.• WhenusingReSoundUnitePhoneClipandthedeviceisaf-fected by electromagnetic interference, move away from the source.• Avoidexposingyourproducttorain,moistureorotherliquidsto protect against damage to the product or injury to you.• Keeptheproductandanycordsandcablesawayfromoper-ating machinery.• Iftheproductoverheats,iftheproducthasbeendroppedordamaged, if the product has a damaged cord or plug, or if the product has been dropped in a liquid, discontinue use and contact your hearing care professional.• Disposeoftheproductaccordingtolocalstandardsandregu-lations.• Donotuseinareaswherethereareexplosivehazards.Important InformationMaintenance and Care• Clean the ReSound Unite Phone Clip using a damp cloth. Never use household cleaning products (washing powder, soap etc…) or alcohol to clean the device• WhenReSoundUnitePhoneClipisnotinuse,turnitOFFandstore it safely• Protect ReSound Unite Phone Clip from excessive moisture (bathing, swimming) and heat (radiator, car dashboard). Protect it from excessive shock and vibration.• Protect the microphone and charger inlets from debris anddirt. If necessary, use the cleaning brush provided with your hearing instruments to clean these areas.
2627• Donotmakeanychangesormodicationstothisdevice.• Opening the ReSound Unite Phone Clip might damage it. Ifproblems occur which cannot be resolved, consult your hear-ing care professional.• ReSoundUnitePhoneClipmayonlyberepairedbyanautho-rized service center.• Do not use ReSound Unite Phone Clip in areas where RFtransmission is prohibited, e.g. air planes etc.• Do only connect ReSound Unite Phone Clip to connectionswhich it is explicitly intended for.BUILT-IN BATTERY CARE: Please observe the following if the product contains a battery• Yourproductispoweredbyarechargeablebattery.• Thefullperformanceofa newbatteryisachievedonly aftertwo or three complete charge and discharge cycles.• The battery can be charged and discharged hundreds oftimes, but will eventually wear out.• Unplugthechargerfromtheelectricalplug andthe productwhen not in use. Do not leave a fully charged battery connect-ed to a charger, since overcharging may shorten its lifetime.Ignition of flammable atmospheres• Donotusetheproductinenvironmentswherethereisadan-ger of ignition of flammable gasses.General Precautions• Donotusethisdeviceinlocationswhereitisforbiddentouseelectronic devices.• X-rayradiation(e.g.CTscans,MRIscans)mayadverselyaffectthe correct functioning of this device. We recommend that you switch the device OFF before undergoing X-ray procedures and keep it outside the room.• High-powered electronic equipment, larger electronic instal-lations and metallic structures may impair and significantly reduce the operating range.• If the hearing instrumentsdo notrespond to the device be-cause of an unusual field disturbance, move away from the disturbing field.• Yourhearinginstrumentsandthisdeviceweregivenauniquecommunication code during the fitting. This ensures that the device will not affect hearing instruments worn by others.
2829• Ifleftunused,afullychargedbatterywillloseitschargeovertime.• Leavingtheproductinhotplaces,suchasinaclosedcarinthe summer conditions, will reduce the capacity and lifetime of the battery.• Aproductwithacoldbatterymaynotworktemporarily,evenwhen the battery is fully charged. Battery performance is par-ticularly limited in temperatures well below freezing.Battery warning! • ”Caution”–Thebatteryusedinthisproductmaypresentariskof fire or chemical burn if mistreated.• Do not attempt to open the product or replace the battery.It is built-in and not changeable. Use of other batteries may present a risk of fire or explosion and the warranty will be ter-minated. • Thebatteryinyourproductcannotberemovedorreplacedby the user. Any attempt to do so is risky and may result in damage of the product. • Only recharge the ReSound Unite Phone Clip only with apower supply unit that has been supplied together with the product.• Disposeofbatteriesaccordingtolocalregulations.Pleasere-cycle when possible.• Donotdisposethebatteryashouseholdwasteorinareasit may explode.• Batteriesmayexplodeifdamaged.CHARGER CARE: Please observe the follow-ing if the product is supplied with a charger• Do not attempt to charge your product with anything otherthan the AC adapter provided. The use of any other types may damage or destroy the product and could be dangerous. Use of other chargers may invalidate any approval or warranty.• Foravailabilityofapprovedenhancements,pleasecheckwithyour hearing care professional.• Charge the product according to the instructions suppliedwith the product.
3031Charger warning! • When youdisconnect the power cord or any enhancement,grasp and pull the plug, not the cord.• Neveruseachargerthatisdamaged.• Donotattempttodisassemblethechargerasitmayexposeyou to dangerous electric shock.• Incorrect reassembly can cause electric shock or re whenthe product is subsequently used.• Avoidchargingyourproductinextremelyhighorlowtempera-tures and do not use the charger outdoors or in damp areas.Technical specificationsOperating range: up to 3 metersWireless: 2,4 GHz Operating temperature: 0 to 55 degree CStorage temperature: -20 to 60 degree C Temperature test, transport and storage informationThe product is subject to various tests in temperature and damp heating cycling between -25 C and +70C according to internal and industry standards.
3233What is not covered by this warranty?Problems arising from improper handling or care, excessive use, accidents, repairs made by an unauthorized party, exposure to corrosive conditions or damage due to foreign objects entering the device are NOT covered by the limited warranty and may void it. The above warranty does not aff ect any legal rights that you might have under applicable national legislation governing sale of consumer products. Your Hearing Care Professional may have issued a warranty that goes beyond the clauses of this limited warranty. Please consult your Hearing Care Professional for further information.Serial number:Date of purchase:WarrantyThe ReSound Unite Phone Clip is covered by a limited warranty issued by the manufacturer for a period of 12 months from the day of the original purchase. Please notice that extended warran-ties may apply in your country. Please contact your local Hearing Care Professional for more information.What is covered by this warranty?Any electrical component, that because of workmanship, manu-facturing or design defects fails to function properly under nor-mal use during life of this warranty will be replaced or repaired at no charge for parts or labour when returned to the point of purchase.If it is determined that repair is not feasible, the entire unit may be replaced with an equivalent unit upon mutual agreement of the Hearing Care Professional and the customer.
3435SYMPTOMThe Phone Clip does not respond to any (long or short) presses on the multifunctional buttonThe pairing button on the Phone Clip is pressed but no pairing melody is played in the hearing aidThe Phone Clip cannot be found by the mobile phone when searching for it in the Bluetooth menuCAUSEThe battery in the Phone Clip is depletedThe Phone Clip and hearing aid are not within wireless rangeThe Phone Clip and hearing aid have not been simultaneously in pairing modeThe Phone Clip and mobil phone are not within wireless rangeThe Phone Clip is not in Blue-tooth pairing modePOSSIBLE REMEDYCharge the batteryAssure that Phone Clip and hearing aids are within wireless range, and repeat pairing processRepeat pairing process, and assure that the battery doors on both hearing aids are closed within 20 seconds after the pairing button has been pressed on the Phone ClipAssure that Phone Clip and mobile phone are within wireless range, and repeat Bluetooth pairing processThe Phone Clip is only in Bluetooth pairing mode for 120 sec-onds after having been activated. Repeat the Bluetooth pairing processTROUBLESHOOTING GUIDE
3637SYMPTOMThe Bluetooth pairing failedThe mobile phone is ringing but the light indicator on the Phone Clip does not flash, and no ringing tones will sound in the hearing aidsCAUSEThe Phone Clip left Bluetooth pairing mode before mobile phone completed the pairing sessionThe user entered a wrong 4-digit PIN codeThe Phone Clip is powered offThe Phone Clip and mobile phone have not been pairedThe Bluetooth connection between the Phone Clip and the mobile phone is lostPOSSIBLE REMEDYRepeat the Bluetooth pairing process, and assure that the pro-cess is completed within 120 seconds after having been acti-vated in the Phone ClipRepeat the Bluetooth pairing process and if a PIN code is re-quested, enter 0000 (four zeros)Power on the Phone ClipPerform the Bluetooth pairing process and make a Bluetooth connection between the Phone Clip and the mobile phoneAssure that Bluetooth is enabled in the mobile phone and make a Bluetooth connection between the Phone Clip and the mobile phone again, e.g. by pressing the multifunction button briefly on the Phone Clip.As for any details of the Bluetooth operation of the mobile phone, please refer to its user guideTROUBLESHOOTING GUIDE
3839SYMPTOMThe mobile phone is ringing and the light indicator on the Phone Clip do flash, but no ringing tones will sound in one or both hearing aidsThe remote user does not hear my voice clearlyThe sound from the hearing aids is either to low or too highThere is no sound in the hearing aids although being in the phone programCAUSEThe Phone Clip and hearing aids are not within wireless rangeThe battery in the hearing aid is so depleted that it no longer supports audio streamingThe Phone Clip microphone does not pick up your voice correctlyThe audio input level is not suitable for listeningThe Phone Clip and hearing aids are not within wireless rangePOSSIBLE REMEDYAssure that Phone Clip and hearing aids are within wireless rangeReplace the battery in the hearing aid with a new oneAssure that the Phone Clip microphone is kept close to your mouth, and that the Phone Clip does not rub against any clothing during the callAdjust the volume on the mobile phone until the sound is suitable, or adjust the volume using the ”+” and ”-” keys on the Phone Clip until the sound is suitable.Alternatively (option), use the ”+” and ”-” keys on the Remote Con-trol for doing this operationAssure that Phone Clip and hearing aids are within wireless rangeTROUBLESHOOTING GUIDE
4041Notes: Notes:
4243Any issues relating to the EU Medical Device Directive 93/42/EEC and R&TTE Directive 1999/5/EEC should be directed to GN Hearing A/S, Lautrupbjerg 7, DK 2750 Ballerup, DenmarkPlease ask your local hearing care professional con-cerning disposal of your ReSound Unite accessoryBe aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries, CAUTION indicates a situation that could lead to minor and moderate injuries Advice and tips on how to handle your ReSound Unite accessory better. Equipment includes RF transmitter Product is a Type B applied part
4417359100-GB-10.01 Rev.BWorldwide HeadquartersReSound A/SLautrupbjerg 7DK-2750 Ballerup, DenmarkTel.: +45 45 75 11 11Fax: +45 45 75 11 19www.resound.comUnited KingdomGN ReSound Ltd.Kirtlington Business CentrePortwayKirtlingtonOxon OX5 3JATel.: +44 1869 352 800Fax: +44 1869 343 466www.gnresound.co.ukAustraliaGN ReSound Pty. Ltd.Unit R1 Regents Park Estate391 Park RoadRegents Park NSW 2143Tel.: (free) 1800 658 955Fax: +61 2 9743 7472www.gnresound.com.auNew ZealandGN ReSound (NZ) Ltd.12 Parkway DriveMairangi BayAucklandTel.: (free) 0800 900 126Fax: (free) 0800 007 695www.gnresound.co.nz

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