GN Hearing A S LO85 Wireless hearing instrument User Manual LO85 UserMan

GN Hearing A/S Wireless hearing instrument LO85 UserMan

LO85 UserMan

USER GUIDE
BEHIND-THE-EAR HEARING INSTRUMENTS
2
Hearing instrument type designations for models included in this user guide are: M60, FCC ID: X26M60, IC:
6941C-M60; M70-80, FCC ID: X26M70-80, IC: 6941C-M7080; M70-80e, FCC ID: X26M70-80e, IC:
6941C-M7080e; LLLOOO888555, FCC ID: X26LO85, IC: 6941C-LO85; LLLOOO999000, FCC ID: X26LO90, IC: 6941C-LO90.
Please see page 8 for a list of models referring to these types.
Statement:
This device complies with Part 15 of the FCC Rules and IC rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful inter ference,
and (2) this device must accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules and ICES-003 rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from the one in which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications can void the user´s authority to operate the equipment
3
Intended use
Generic air-conduction hearing instruments are wearable sound-amplifying devices intended to compensate
for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and
transfer sound to the ear drum of a hearing impaired person.
List of countries:
Products without wireless functionality are intended for worldwide sales.
Products with wireless functionality are intended for sale in countries within the European Economic Area
as well as Switzerland.
The products are in compliance with the following regulatory requirements:
• In EU: the device conforms to the Essential Requirements according to Annex I of Council Directive
93/42/EEC for medical devices (MDD) and essential requirements and other relevant provisions of
Directive 1999/5/EC (R&TTE). The declaration of conformity may be consulted at www.resound.com
• In US: FCC CFR 47 Part 15, subpart C.
• Canada: these hearing instruments are certified under the rules of IC.
• Other identified applicable international regulatory requirements in countries outside the EU and US.
Please refer to local country requirements for these areas.
4
• Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
• L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, meme si le brouillage est
susceptible d’en compromettre le fonctionnement.
• Japanese Radio Law and Japanese Telecommunications Business Law Compliance. This device is granted
pursuant to the Japanese Radio Law ( ) and the Japanese Telecommunications Business Law
( ) This device should not be modified (otherwise the granted designation number will become
invalid)
ReSound is a registred trade mark of GN ReSound A/S
5
Introduction
Congratulations on the purchase of your new hearing instruments. ReSound’s innovative sound technology
and design, combined with the customized programming selected by your hearing care professional, will
make hearing a more enjoyable experience. Hearing instruments will enable you to hear sounds that you
may not have heard in years because of your hearing loss. Practice and a positive attitude are important
in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your
individual hearing loss and needs. Some people adjust quickly to wearing hearing instruments in their ears
and hearing new sounds; other people may need more time.
Please read this manual carefully in order to wholly benefit from the use of your hearing instruments. With
proper care, maintenance, and usage, your hearing instruments will aid you in better communication for
many years. Ask your hearing care professional if you have any questions.
Hearing instrument model:
Model 67: Battery size 312
Model 77: Battery size 13
Model 85/87/88: Battery size 13
Model 90: Battery size 675
Tube type:
Dome size:
Left serial number:
Right serial number:
6
Statement .............................2
Intended use ...........................3
List of countries . . . . . . . . . . . . . . . . . . . . . . . . . 3
Introduction ............................5
Description of the hearing instruments ........8
Getting started.........................10
On/Off function ........................10
SmartStart............................10
Inserting/Replacing the battery.............10
Low battery indicator ....................11
Inserting/removing hearing instruments.......12
Sports lock ...........................14
Operation of the hearing instrument .........14
Volume control (optional) .................14
Programme button (optional) ..............15
LED indicator ..........................16
Flight mode ...........................17
Telephone use ........................19
Listen to radio or TV ....................19
Cellular phones ........................19
PhoneNow ...........................20
Telecoil (optional) .......................22
Tele-loop systems ......................22
FM and Direct audio input (optional) .........22
Connecting/Disconnecting audio boots
or integrated FM........................23
Important points for FM ..................24
Battery door lock .......................24
Care and maintenance...................27
Daily maintenance ......................28
Cleaning earmoulds.....................28
Cleaning thin tubes and domes ............28
Cleaning metal hook ....................29
How to apply domes ....................29
Using ReSound hearing instruments
with smart phone apps ..................30
General precautions.....................31
General warnings.......................31
Intended use for the TSG module...........33
TSG warnings .........................33
User instructions for the TSG module ........33
TSG volume control .....................34
TSG precautions .......................34
The scientific concepts that form the
basis for the device .....................35
Significant physical characteristics ..........35
Contents
7
Prescription use of this TSG
hearing instrument ......................36
Important notice for prospective
sound generator users ...................36
TSG warning to hearing healthcare
professionals ..........................37
Battery warning information ...............38
Hearing instrument expectations ...........39
Warning to hearing aid dispensers ..........40
Important notice for prospective hearing
aid users .............................40
Children with hearing loss ................41
Troubleshooting guide ...................42
Technical Data .........................46
Warranty and repairs ....................52
Temperature test, transport and
storage information......................52
8
Mini behind-the-ear (BTE) hearing
instruments of type M60 with FCC ID
X26M60, IC number 6941C-M60 and size 312
battery are available in the following variants:
AL967-DIW, AL767-DIW, AL567-DIW, AL467-DIW,
ALT967-DIW, ALT767-DIW, VO967-DW, VO767-DW,
VO567-DW, VOT967-DW, VOT767-DW, UP967-DW,
UP767-DW
Behind-the-ear (BTE) hearing instruments
of type M70-80 with FCC ID X26M70-80,
IC number 6941C-M7080 and size 13 battery
are available in the following variants:
AL977/87-DVIW, AL777/87-DVIW, AL577/87-DVIW,
AL477/87-DVIW, ALT977/87-DVIW,
ALT777/87-DVIW, ALT577/87-DVIW
Behind-the-ear (BTE) hearing instruments
of type M70-80e with FCC ID X26M70-80e,
IC number 6941C-M7080e and size 13 battery
are available in the following variants:
VO988-DW, VO977-DW, VO788-DW, VO777-DW,
VO588-DW, VO577-DW, VOT988-DW, VOT977-DW,
VOT788-DW, VOT777-DW, UP988-DW, UP988-DLW,
UP977-DW, UP977-DLW, UP788-DW, UP788-DLW,
UP777-DW, UP777-DLW
Behind-the-ear (BTE) hearing instruments of
type LO85 with FCC ID X26LO8555, IC number
6941C-LO8555 and size 13 battery are available in
the following variants:
E0988-DW, E0788-DW
Super Power Behind-the-ear (SP BTE) hearing
instruments of type LO90 with FCC ID X26LO90,
IC number 6941C-LO90 and size 67555 battery are
available in the following variants:
E0998-DW, E0798-DW
The identification number for the M60, M70-80, M70-80e,
LO85 and LO90 device models can be found at loca-
tion “10” as indicated in the illustrations on the next
page.
6
1
5
4
3
2
8/9
10
7
8/9
11
12
13
14
17
18.a
16 15 18.c
18.b
19
9
1. Programme button
2. Battery compartment & On/Off switch
3. Sound outlet
4. Front microphone inlet
5. Back microphone inlet
6. Volume control (optional)
7. Direct audio input
8. Left/Rightindicator (Left=Blue/Right=Red)
9. Battery lock (optional)
10. Model
11. Manufacturer
12. Serial number
13. LED indicator (optional)
14. Battery lock release (optional)
15. Earhook
16. Earmold and tubing
17. Thin Tube
18. Domes/earmold
a. Open dome
b. Tulip-Dome
c. Custom earmold
19. Sports lock (optional)
Traditional fitting
(earmold and tube)
Open fitting
(Thin Tube and dome)
2
1
3
10
Getting started
On/Off function
1.When the battery door is closed, the hearing instrument turns on, and
the default program will be activ ated.
2.To turn off the hearing instrument, open the battery door. Many
individuals can use their fingernail to pull it open.
i Tip: The DAI boot or integrated FM must be removed before battery
door will open (only 70-80 type devices).
SmartStart
Hearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on
just prior to placing them on your ear, your hearing care professional can activate a function called Smart-
Start. This function will delay the time in which the hearing instruments turn on by several seconds after the
battery compartment is closed. With SmartStart, a beep will be heard for each second of the delay period.
Inserting/Replacing the battery
1.Open the battery door completely by using your fingernail. Remove the used battery if present.
2.Prepare the new battery (please refer to page 5 for information on appropriate battery type/size for your
hearing instrument). Remove the protective foil and wait 2 minutes before inserting the battery into the
hearing instrument to allow activation of the battery.
3.Insert the new battery with the positive side in the
correct position.
4.Gently close the battery door.
On
Off
11
i Tip:
1. Always use new Zinc-Air batteries that have a minimum remaining shelf life of 1 year.
2. Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary
battery consumption.
3. Remove the sticker from the battery and let it air for 2 minute before you insert it.
4. If hearing instrument is experiencing frequent loss of connection to ReSound Unite accessories, contact
your hearing care professional for a list of low impedance batteries.
Low battery indicator
Your hearing care professional can activate a low battery indicator in your hearing instruments. The hearing
instrument will reduce amplification and play a melody if battery power gets too low. This signal will recur
every five minutes until the hearing instrument automatically switches off. The timing of the low battery
indicator can vary slightly, depending on the type of battery used. It is recommended that you keep spare
batteries on hand.
Low battery indicator (instruments paired with accessories only)
Active usage of the ReSound Unite accessories (Remote Control, Phone Clip, TV streamer and Mini Mi-
crophone) or an FM receiver requires more battery power from the hearing instruments than when they are
working without accessories which means that battery life is highly dependent on the amount of wireless
accessory usage. When the battery in the hearing instrument has depleted to a level at which use of Re-
Sound Unite TV Streamer, Phone Clip and Mini Microphone cannot be supported, the hearing instrument
will play two sets of descending tones. After this, your hearing instrument and ReSound Unite Remote
Control will continue to work as usual, but you will not be able to use your ReSound TV Streamer, Phone
Clip, and Mini Microphone. At some point the battery level will also be too low to support the remote control
as well and you will once again hear the descending tones. The hearing instruments will continue to work as
usual. Once a new battery is inserted, full operation of the accessories will resume.
12
Inserting/Removing hearing instruments
Insertion (custom earmoulds)
1. Hold the earmould between your thumb and index finger and position its sound
outlet in your ear canal.
2. Slide the earmould all the way into your ear with a gentle, twisting movement.
3. Turn the top part of the earmould gently backwards and forwards so that it tucks
behind the fold of skin above your ear canal.
4. Move the earmould up and down and gently press to ensure it is positioned
correctly in the ear. Opening and closing your mouth can ease insertion.
5. Make sure the hearing instrument is seated behind the ear.
By experimenting, an easier method may be discovered. With proper insertion, hearing
instruments should fit snugly but comfortably. If the hearing instruments cause irritation
of the ears, contact your hearing care professional.
i Note: Never attempt to modify the shape of the hearing instrument, earmoulds,
or tubing yourself.
i Tip: It may be helpful to pull your ear up and outward with your opposite hand during insertion.
13
Removal (custom earmolds)
1. Hold a portion of your earmould towards the back of the ear.
2. Pull the earmould outward and simultaneously rotate the earmould forward.
3. Consult your hearing care professional if you have difficulties removing the hearing instrument.
Insertion (domes/custom earmoulds with thin tubes)
1. Hold the thin tube where it bends, and gently
place the dome into the ear canal. Push the dome
far enough into the ear canal so that the thin tube
lies flush with the head.
2. It is important that the tube and the dome fit
correctly into your ear.
3. When the dome is place correctly, you should
not be able to see the thin tube sticking out when
facing a mirror.
i Note: You should never attempt to bend or modify the shape of the thin tube.
Removal (domes/custom earmoulds with thin tubes)
1. Hold the thin tube with your thumb and forefinger and remove the tube.
2. For thin tube custom earmoulds, grasp the removal string and pull the earmould
outward.
3. Consult your hearing care professional if you have difficulties removing the
hearing instrument.
14
Sports lock
The Sports lock will be applied or adjusted by your hearing care professional.
Operation of the hearing instrument
Volume control (optional)
The volume control will allow the volume of hearing instruments to
be increased or decreased.
1. To increase the volume, push the volume control up.
2. To decrease the volume, push the volume control down.
When volume is increased or decreased, a beep signal will be heard for each
incremental change. When the upper or lower limits of the volume range are
reached, a beep signal with a longer duration will be heard.
If you have two hearing instruments with the synchronization function
enabled, volume control adjustments to one instrument will automatically repeat in the second instrument.
When a volume control adjustment is made in one instrument, you will hear a confirmation beep. A beep in the
second instrument will follow.
Your hearing care professional can disable the volume control function if it is not desired. The volume control
can also be replaced with a non-functional covSuper power devices (marked as 90) can be programmed with
additional function on long volume control down button. Your hearing care professional can program it to act as:
-minimum volume, device will drop volume to minimum set by the dispenser
-power down, stand by mode, device will stop amplifying sounds until activated again but it is not switched off.
To return to previes state, press volume control up button.
15
Programme button
Depending on your experience level with hearing instruments, individual
hearing needs, and the type of listening environments you experience,
your hearing care professional may activate additional programmes. If
additional programmes have been activated, the following list explains
how they work.
Programme Description of when to use
1
2
3
4
1. You can switch between programmes by pushing the push button once.
2. You will then hear one or more beeps. The number of beeps indicates which programme you have
selected (one beep = programme one, two beeps = programme two, etc.).
3. When the hearing instruments are turned off and then back on, the hearing instrument always returns
to the default setting (programme one).
16
If you have two hearing instruments with the synchronization function enabled, program changes to one
instrument will automatically repeat in the second instrument. When a program change is made in one
instrument, you will hear the same amount of confirmation beeps in the second instrument.
LED Indicator (optional)
Some paediatric hearing instruments are equipped with a visual indi-
cator which blinks to show the instrument status. Your hearing care
professional can activate the LED indicator either to show only control
changes (such as increasing or decreasing volume or changing pro-
gramme) or both control changes and periodic status updates. The
LED indicator can also be disabled.
When enabled, the LED indicator will light continuously for several seconds when the instrument is turned
on. If Wireless Flight Mode is activated, this indication changes to a double-blink series (see Flight Mode,
page 17).
When enabled, the LED indicator will blink whenever the programme button is pressed. The number of
blinks indicates which programme you have selected (one blink = programme one, two blinks = programme
two, etc.). When activating audio streaming from a ReSound Unite accessory (Phone Clip, TV streamer or
Mini Microphone or when an FM / DAI audio program is selected, the connection will be indicated by a
long blink followed by a short. Volume change (up or down) is indicated by a short blink. A volume limit is
indicated with a long blink.
17
If status indications are enabled, the LED indicator will blink every 5 seconds to show in which programme
the hearing instrument is operating. The blink pattern associated with each programme is illustrated in the
table on the next page. Low Battery is indicated by a rapid series of blinks followed by a short pause then
the series is repeated again until the battery is full discharged. Your hearing care professional can demon-
strate the various blinks during the hearing instrument fitting.
Startup Signal Normal Start
Flight Mode
Change Program Program 1
Program 2
Program 3
Program 4
FM / Streamer
Change Volume Volume Up/Down
Volume Limit
Low Battery ...
i Flight mode*
When boarding a flight or entering an area where RF transmitters are prohibited, wireless functional-
ity must be deactivated, as it is not allowed to radiate radio signals during flights or in otherwise restricted
areas.
*Wireless models only
18
For Alera wireless hearing instruments follow the following steps to enter and leave flight mode:
It is possible to disable wireless operation by opening and closing the battery compartment of the hearing
instrument while at the same time pressing the push button.
When disabled manually, wireless operation may be re-enabled by opening and closing the battery com-
partment normally, (i.e. without at the same time pressing the push button).
For Verso and Up wireless hearing instruments follow the following instructions to enter and
leave flight mode:
It is possible to disable wireless operation by opening and closing the battery compartment three times
within a ten second period (open-close, open-close, open-close). Your instruments will now be in flight
mode.
If the hearing instrument is in flight mode, the hearing instrument must have been operating in flight mode
for at least 10 seconds before attempting to enable wireless again. it is possible to re-enable wireless opera-
tion by opening and closing the battery door once. 10 seconds after this operation is completed, wireless
operation will begin again.
i Note: It is important to wait an additional 15 seconds after wireless function resumes before open-
ing and closing the battery compartment again for any reason. If the battery compartment is opened and
closed during this 15 second window, flight mode will resume.
19
Telephone use
Finding the optimal position for holding a telephone may require practice for some
individuals, and one or more of the following suggestions may be helpful.
1. Hold the telephone as you would normally.
2. Hold the telephone towards the top of the ear (closer to where the microphones
are).
3. If whistling occurs, it may take a few seconds of holding the telephone in the
same position before the hearing instrument eliminates the feedback.
4. Any whistling may also be decreased by holding the telephone slightly away
from the ear.
5. Depending on your individual needs, your hearing care professional may activate a programme
specifically for telephone use.
Listen to radio or TV
When listening to the TV or the radio, start out by listening to news commentators since they usually speak
clearly, then try other programmes. If you find it difficult to listen to TV or radio, your hearing care profes-
sional will be able to give you advice on available accessories to enhance your listening capabilities for TV
and radio.
Cellular phones
Your hearing instrument is designed to comply with the most stringent Standards of International Electro-
magnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree
of disturbance can be due to the nature of your particular cellular phone or of your wireless telephone
service provider.
20
If you find it difficult to obtain a good result while using your cellular phone, your hearing care professional
will be able to give you advice on available accessories to enhance listening capabilities.
PhoneNow
The PhoneNow function, allows your hearing instrument to automatically switch to your tele phone pro-
gramme when a telephone receiver is raised to the ear. When the telephone receiver is removed from the
ear, the hearing instrument automatically returns to the previous listening programme.
Placement of PhoneNow magnets
Place PhoneNow magnet on your telephone receiver to allow operation
of the PhoneNow function. In order to place PhoneNow magnet properly:
1. Clean the telephone receiver thoroughly.
2. Hold the telephone vertically, in a position similar to when making a
telephone call.
3. Place the magnets just below the telephone receiver. Make sure not
to cover the microphone openings. If necessary, move the magnet to
another position to improve ease of use and comfort while speaking.
4. If you are not satisfied with the strength of PhoneNow, you can reposition the PhoneNow magnet or add
additional PhoneNow magnets.
PhoneNow usage
Telephones can be used in a normal manner. A short melody will indicate that the PhoneNow
feature has automatically switched the hearing instrument to your telephone programme. Initially, you may
need to move the telephone receiver slightly to find the best position for reliable PhoneNow activation and
good hearing on the telephone.
21
If you have two hearing instruments with the synchronization function enabled, the volume of hearing instru-
ment on the non-phone ear will be turned down.
i Only use recommended cleaning agent to clean the telephone prior to placing the magnet on the
phone in order to obtain best possible adherence.
i PhoneNow precautions
1. Keep magnets out of reach of pets, children and people with mental disabilities. If a magnet is swallowed,
please seek advice from a medical practitioner.
2. The magnet may affect some medical devices or electronic systems. The manufacturer of any
magnetically sensitive devices (e.g. pacemakers) should advise you regarding appropriate safety
precautions when using your hearing instrument and magnet in close proximity to the medical device
or electronic system in question.If the manufacturer cannot issue a statement, we recommend keeping
the magnet or a telephone equipped with the magnet 30 cm (12”) away from magnetically sensitive
devices (e.g. pacemakers).
3. High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative
to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone
receiver.
4. Only use magnets supplied by ReSound.
22
Telecoil (optional)
A telecoil can be activated by your hearing care professional and accessed through one of the additional
programmes. A telecoil picks up a telephone’s magnetic signal and converts it to sound. An optional tel-
ephone programme may help to improve speech understanding on the telephone. When using a telecoil
programme, the receiver of the telephone may need to be held closer to the hearing instrument. The hand-
set of the telephone may need to be moved to slightly different positions in order to find the best reception.
Tele-loop systems
Many places, such as theatres, houses of worship, and schools are equipped with tele-loop systems. When
using a telecoil programme with tele-loop systems, sound is picked up directly and may improve speech
understanding. If there is no sound from the hearing instruments in a tele-loop system and with a telecoil
programme activated, the tele-loop system may not be turned on or is not operating correctly. If a facility is
not equipped with a tele-loop system, sitting as close as possible to the front may be helpful.
FM and Direct audio input (optional)
An FM system can greatly improve speech understanding in many situations such as when a speaker is a
long distance away or a room is noisy or reverberant. The direct audio input (DAI) can be used with a univer-
sal FM receiver or together with a cable to connect to a radio, computer or television. The sound source is
connected to the hearing instruments by a cable or a wireless FM system to the audio boot. This accessory
connects to the bottom of the hearing instruments, and once properly clicked into place, the hearing instru-
ments switches to DAI automatically.
Direct audioIntegrated FM
1
3
2
5
4
23
Connecting/Disconnecting direct audio
boot or integrated FM
Connecting audio boot and integrated FM
1.Align the tip of the audio boot or integrated FM boot
with the groove just above the battery compartment and
below the model number.
2.Once in place, move the boot in the direction of the
battery compartment.
3.Gently click the boot onto the hearing instrument.
Disconnecting audio boot and integrated FM
4.Press and hold the button on the front side of the audio
boot. For an FM boot, slide the latch downward with your
finger nail.
5.Gently remove the boot from the hearing instrument.
24
i Important points for FM
• Do not use two transmitters on the same FM channel.
• Do not use water or fluids for cleaning FM boot.
• Do not use an FM transmitter in locations where it is forbidden to use electronic devices, for instance
in airplanes.
• Be aware that FM signals might also be picked up and overheard by other receivers.
• Before using the system in another country, contact your hearing care professional to make sure your
radio channel is permitted in that country.
• Your FM boot and transmitter may only be repaired by an authorized service center.
Battery door lock (optional)
Your hearing instrument can be equipped with a lock to prevent children or mentally challenged persons
from accidently ingesting the battery. Some pediatric instruments are equipped with an advanced battery
locking system that automatically locks whenever the battery door is closed. Others need to be locked by
sliding the colour marker to the locked position. Ask your hearing care professional to demonstrate the
locking system on your hearing instruments.
Advanced battery door lock
If your hearing instrument is equipped with an advanced battery
door lock, the door is locked as soon as the battery door is closed.
The lock is strong with a 2 kg (20N) retention force.
The instrument will remain locked even when it is turned off. It only
needs to be unlocked to replace the battery (See On/Off function
– Page 10).
25
To replace the battery:
1. Place the instrument in the off position. The instrument is still locked.
2. Align the tip of the battery door release tool (Black), with the hole at
the back of the instrument just below the volume control.
3. Press the tip into the hole perpendicular to the back of the instrument.
i Important guidelines:
• Use only the provided battery-release tool.
• Hold the device on its sides keeping the battery door free to open.
• Before inserting the release tool, open the battery door to the “off”
position
• Insert release tool straight into the battery release hole. Do not press
at an angle or pivot when pressing as this may damage the tool tip.
Your hearing care professional can provide you with additional tools if
one is lost or damaged, or you require additional tools for other care
givers.
The advanced battery door lock can be equipped with an additional
safety feature. Your hearing care professional can install a colored sili-
cone Left/Right side indicator which holds the battery securely making it
difficult to remove without a tool. If equipped with this additional feature:
4. Use the battery door release tool to push the battery fully out.
1
3
2
4
26
Standard battery door lock
Your hearing care professional can install a Left/Right side indica-
tor which can be used to lock the battery door. Once locked, the
instrument can only be turned off once the instrument is unlocked
again.
To lock the battery door:
1. Close the battery door
2. Using the battery door locking tool (Light Blue), slide the color
marker (Blue=Left, Red=Right) to the right.
To unlock the battery door:
3. Slide the color maker to the left.
27
i Care and maintenance
Your hearing instrument is protected by a layer of protective, hydrophobic nanocoat material.
Please follow the following instructions to prolong the durability of your hearing instruments:
1. Keep your hearing instrument clean and dry. Wipe the case with a soft cloth or tissue after use to remove
grease or moisture. Do not use water or solvents, as these can damage the hearing instrument(s).
2. Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage
to the hearing instruments.
3. Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.
4. Do not leave hearing instruments in or near direct heat or sunlight, such as in a hot, parked car, as
excessive heat can cause damage or deform the casing.
5. Do not wear your instrument while showering, swimming, in heavy rain or in a moist atmosphere such
as a steam bath or sauna.
6. If your instrument does get wet, or if it has been exposed to high humidity or perspiration, it should be
left to dry out overnight with the battery out and the battery compartment open. It is also a good idea to
put the instrument and battery in a sealed container together with a drying agent (desiccator) overnight.
Do not use the instrument until it is completely dry. Consult your hearing care professional as to which
drying agent to use.
7. Remove your hearing instrument when applying such things as cosmetics, perfume, aftershave, hair
spray, and suntan lotion. These might get into the instrument and cause damage.
28
i Daily maintenance
It is important to keep your hearing instrument clean and dry. On a daily basis, clean
the hearing instruments using a soft cloth or tissue. In order to avoid damage due to
humidity or excessive perspiration, the use of a drying kit is recommended.
i Cleaning earmoulds
1. Remove the earmould and attached tubing from the hearing instruments prior
to cleaning.
2. Clean the earmould using a mild soap, and rinse with lukewarm water.
3. After cleaning, dry earmoulds thoroughly and remove any residual water and
debris from the tubing utilising an air bulb and wire loop.
i Note: Earmould tubing may become stiff, brittle, or discoloured over time. Con-
tact your hearing care professional regarding tube changes.
i Cleaning thin tubes and domes
1. Remove thin tubes from hearing instruments before cleaning by
unscrewing them counter clockwise.
2. Wipe down thin tubes and domes with a damp cloth.
3. In order to clear the thin tube of moisture and debris, push the black cleaning
rod through the thin tube, beginning at the end opposite the dome.
12
29
Note: Thin tube and dome systems should be changed every three months or sooner, should the compo-
nents become stiff or brittle.
i Cleaning metal hook
Some hearing instruments are equipped with a metal power hook. Regular cleaning is required to keep
these hooks in new condition.
1. Remove the earmould and tubing from the metal power hook. Clean these as above.
2. Using a soft cloth or tissue wipe off any moisture, perspiration, or debris from the surface of the hook.
i Note: Do not use alcohol or other cleaning solvents to clean the metal hook as this could damage
the protective covering.
How to apply domes
It is recommended that your hearing care professional change domes, as incorrect dome replacement
could result in the dome falling out in the ear.
ReSound Standard domes
1. Push the new dome over the flanges on the thin tube.
2. Make sure that the new dome is properly and securely mounted.
30
ReSound Tulip domes
Tulip domes are mounted in a similar manner to standard domes, but a few extra steps are required. Tulip
domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure
this:
1. Push the largest petal away from the thin tube using a finger. This bends the petal forward.
2. Then push the largest petal back, and it will be placed on top of the smaller petal.
Using ReSound hearing instruments with smart phone apps
iIntended use of smart phone apps:
GN ReSound smart phone apps are intended to be used with GN ReSound wireless hearing aids. GN Re-
Sound smart phone apps send and receive signals from the GN ReSound wireless hearing aids via smart
phones for which the apps have been developed.
Use with smart phone apps:
• Notifications of app updates should not be disabled, and it is recommended that the user installs all
updates to ensure that the app will function correctly and will be kept up to date.
• The app must only be used with GN ReSound devices for which it is intended, and GN ReSound take
no responsibility if the app is used with other devices.
31
i General precautions
1. Do not leave hearing instruments in the sun, near an open fire, or in a hot, parked car.
2. Do not wear hearing instruments while showering, swimming, in heavy rain, or in a moist atmosphere
such as a steam bath or sauna.
3. Should the hearing instrument become moist, remove the battery and place the hearing instrument in
a closed container with a drying agent. Your hearing care professional can provide options for drying
containers or kits.
4. Remove the hearing instruments when applying items such as cosmetics, perfume, after-shave, hair
spray, and suntan lotion.
5. When wireless function is activated, the device uses low-powered digitally coded transmissions in
order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be
affected. In that case, move the hearing instrument away from the affected electronic device.
6. When using wireless functionality and the devices are affected by electromagnetic interference, move
away from the source.
7. Use only original GN ReSound consumables e.g. tubes and domes. Never attempt to modify the shape
of the hearing instrument, ear-moulds, or tubing yourself.
8. Only connect ReSound hearing instruments to ReSound accessories intended and qualified to be used
with ReSound hearing instruments.
i General warnings
1. Consult a hearing care professional if you think there may be a foreign object in your ear canal, if you
experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument.
2. Different types of radiation, from e.g. NMR, MRI, or CT scanners, may damage hearing instruments. It
is recommended not to wear hearing instruments during these or other similar procedures. Other types
of radiation, such as burglar alarms, room surveillance systems, radio equipment, mobile telephones,
32
contain less energy and will not damage hearing instruments. However, they have the potential to
momentarily affect the sound quality or temporarily create strange sounds from hearing instruments.
3. Do not wear hearing instruments in mines, oil fields, or other explosive areas unless those areas are
certified for hearing instrument use.
4. Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments
or to the hearing of the other individual.
5. Instrument usage by children or mentally challenged persons should be supervised at all times to
ensure their safety.The hearing instrument contains small parts that could be swallowed by children.
Please be mindful not to leave children unsupervised with this hearing instrument.
6. Hearing instruments should be used only as prescribed by your hearing care professional. Incorrect
use may result in hearing loss.
7. Warning to hearing care professionals: Special care should be exercised in selecting and fitting hearing
instruments with maximum sound pressure level that exceeds 132dB SPL with an IEC 60711:1981
occluded ear simulator. There may be a risk of impairment of the remaining hearing.
8. Be careful when boarding flights to deactivate the wireless functionality. Turn off your wireless
functionality by using the flight mode in areas where radio frequency emission is prohibited.
9. If device is broken, do not use.
10. External devices connected to the electrical input must be safe according to the requirements of IEC
60601-1-1, IEC 60065, or IEC 60950-1, as appropriate (wired connection, f.ex. HI-PRO), SpeedLink).
i Note:
* ReSound wireless devices operate in the frequency range of 2.4 GHz - 2.48 GHz.
* ReSound wireless devices include a RF transmitter that operates in the range of 2.4 GHz - 2.48 GHz.
* For use of wireless functionality only use ReSound Unite accessories. For further guidance regarding e.g.
pairing, please refer to the user guide of the relevant ReSound Unite accessory.
33
Tinnitus Sound Generator (TSG) module
Intended use for the TSG module
Your ReSound hearing instruments may also include the Tinnitus Sound Generator function, a tool for
generating sounds to be used in tinnitus management programmes to relieve suffering from tinnitus.
i TSG warnings
• Sound generators can be dangerous if improperly used.
• Sound generators should be used only as advised by your doctor, audiologist, or hearing healthcare
professional.
• Sound generators are not toys and should be kept out of reach of anyone who might cause themselves
injury (especially children and pets).
User instructions for the TSG module
Description of the device
The Tinnitus Sound Generator (TSG) Module is a software tool that generates sounds to be used in tinnitus
management programmes to relieve suffering from tinnitus.
Explanation of how the device functions
The TSG module is a frequency and amplitude shaped white-noise generator. Noise signal level and fre-
quency characteristics can be adjusted to the specific therapeutic needs as determined by your doctor,
audiologist or hearing healthcare professional.
Your doctor, audiologist or hearing healthcare professional can modulate the generated noise with the pur-
pose of making it more pleasant. The noise can then resemble, for example, crushing waves on a shore.
Modulation level and speed can also be configured to your likes and needs.
34
If your tinnitus troubles you only in quiet environments, your doctor, audiologist or hearing healthcare pro-
fessional can set the TSG Module so that it becomes audible exclusively in such surroundings. The overall
sound level can be adjusted via an optional volume control. Your doctor, audiologist or hearing healthcare
professional will review with you the need for having such a control.
TSG volume control
The sound generator is set to a specific loudness level by the hearing healthcare professional. When switch-
ing the sound generator on, the volume will have this optimal setting. Therefore, it might not be necessary
to control the volume (loudness) manually. However, the volume control provides the ability to adjust the
volume, or amount of stimulus, to the liking of the user.
i Caution
• The volume control is an optional feature in the TSG module used for adjusting the sound generator
output level. To prevent unintended usage by pediatric or physically or mentally challenged users, the
volume control must, if enabled, be configured to only provide a decrease of the sound generator output
level.
i TSG precautions
• Should the user develop any side effects from using the sound generator, such as dizziness, nausea,
headaches, perceived decrease in auditory function or increase in tinnitus perception, the user should
discontinue use of the sound generator and seek medical evaluation.
• Children and physically or mentally challenged users will require guardian supervision while wearing the
TSG hearing instrument.
35
The scientific concepts that form the basis for the device
The TSG module provides sound enrichment with the aim of surrounding the tinnitus sound with a neutral
sound which is easily ignored. Sound enrichment is an important component of most approaches to tin-
nitus management, such as Tinnitus Retraining Therapy (TRT). To assist habituation to tinnitus, this needs
to be audible. The ideal level of the TSG module, therefore, should be set so that it starts to blend with the
tinnitus, and so that you can hear both your tinnitus as well as the sound used.
In a majority of instances, the TSG module can also be set to mask the tinnitus sound, so to provide tem-
porary relief by introducing a more pleasant and controllable sound source.
Significant physical characteristics
Audio signal technology
Digital
Available sounds
White noise signal which can be shaped with the following configurations:
The white noise signal can be modulated in amplitude with an attenuation depth of up to 14dB.
High-pass filter Low-pass filter
500 Hz 2000 Hz
750 Hz 3000 Hz
1000 Hz 4000 Hz
1500 Hz 5000 Hz
2000 Hz 6000 Hz
36
Prescription use of this TSG hearing instrument
The TSG module should be used as prescribed by your doctor, audiologist or hearing healthcare profes-
sional. In order to avoid permanent hearing damages, the maximum daily usage depends on the level of
the generated sound.
Should you develop any side effects from using the sound generator, such as dizziness, nausea, head-
aches, perceived decrease in auditory function or increase in tinnitus perception, you should discontinue
use of sound generator and seek medical evaluation.
The target population is primarily the adult population over 18 years of age. This product may also be used
with children 5 years of age or older. However, children and physically or mentally challenged users will re-
quire training by a doctor, audiologist, hearing healthcare professional or the guardian for the insertion and
removal of the hearing instrument containing the TSG module.
Important notice for prospective sound generator users
A tinnitus masker is an electronic device intended to generate noise of sufficient intensity and bandwidth to
mask internal noises. It is also used as an aid in hearing external noises and speech.
Good health practice requires that a person with a tinnitus condition have a medical evaluation by a licensed
physician (preferably a physician who specializes in diseases of the ear) before using a sound generator.
Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists
or otorhinolaryngologists.
The purpose of medical evaluation is to assure that all medically treatable conditions that may affect tinnitus
are identified and treated before the sound generator instrument is used.
37
The sound generator instrument is a tool to generate sounds to be used with appropriate counselling and/
or in a tinnitus management program to relieve patients suffering from tinnitus.
i TSG warning to hearing healthcare professionals
A hearing healthcare professional should advise a prospective sound generator user to consult promptly
with a licensed physician (preferably an ear specialist) before getting a sound generator if the hearing
healthcare professional determines through inquiry, actual observation, or review of any other available
information concerning the prospective user that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(IIi) History of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15dB at 500 hertz (Hz), 1000 Hz, and 2000 Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
i CAUTION: The maximum output of the sound generator falls into the range that can cause hearing
loss according to OSHA regulations. The user should not use the sound generator for more than eight (8)
hours a day when this is set below 90 dB SPL. Above that level, the device should not be used for more than
two (2) hours per day. In no case should the sound generator be worn at uncomfortable levels.
38
i Battery warning information
Batteries, although very small, contain dangerous substances, and should be disposed of carefully. This is
for the safety of you and the environment. Please note:
1. Do not attempt to recharge batteries (Zinc Air) which are not specifically designated as rechargeable
because they may leak or explode.
2. DO NOT attempt to dispose of batteries by burning them. Used batteries are harmful to the environment.
Please dispose of them according to local regulations or return them to your hearing care practitioner.
3. DO NOT place batteries in your mouth. Consult a physician immediately if a battery has been swallowed,
as they can be harmful to your health.
4. Keep batteries away from pets, children and individuals who are mentallly challenged.
5. Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended
period of time.
39
i Hearing instrument expectations
A hearing instrument will not restore normal hearing and will not prevent or improve a hearing impairment re-
sulting from organic conditions. Consistent use of the hearing instrument is recommended. In most cases,
infrequent use does not permit you to attain full benefit from it.
The use of a hearing instrument is only part of hearing rehabilitation and may need to be supplemented by
auditory training and instructions in lip-reading.
40
i Warning to hearing aid dispensers (US Only)
A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed
physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser de-
termines through inquiry, actual observation, or review of any other available information concerning the
prospective user, that the prospective user has any of the following conditions:
(i) Visible congenital or traumatic deformity of the ear.
(ii) History of active drainage from the ear within the previous 90 days.
(iii) History of sudden or rapidly progressive hearing loss within the previous 90 days.
(iv) Acute or chronic dizziness.
(v) Unilateral hearing loss of sudden or recent onset within the previous 90 days.
(vi) Audiometric air-bone gap equal to or greater than 15 decibels at 500 hertz (Hz), 1,000 Hz, and 2,000
Hz.
(vii) Visible evidence of significant cerumen accumulation or a foreign body in the ear canal.
(viii) Pain or discomfort in the ear.
Important notice for prospective hearing aid users (US Only)
Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed
physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid.
Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otolo-
gists or otorhinolaryngologists. The purpose of medical evaluation is to assure that all medically treatable
conditions that may affect hearing are identified and treated before the hearing aid is purchased.
41
Following the medical evaluation, the physician will give you a written statement that states that your hearing
loss has been medically evaluated and that you may be considered a candidate for a hearing aid. The physi-
cian will refer you to an audiologist or a hearing aid dispenser, as appropriate, for a hearing aid evaluation.
The audiologist or hearing aid dispenser will conduct a hearing aid evaluation to assess your ability to hear
with and without a hearing aid. The hearing aid evaluation will enable the audiologist or dispenser to select
and fit a hearing aid to your individual needs. If you have reservations about your ability to adapt to amplifica-
tion, you should inquire about the availability of a trial-rental or purchase-option program. Many hearing aid
dispensers now offer programs that permit you to wear a hearing aid for a period of time for a nominal fee
after which you may decide if you want to purchase the hearing aid.
Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation
from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the
medical evaluation for religious or personal beliefs that preclude consultation with a physician. The exercise
of such a waiver is not in your best health interest and its use is strongly discouraged.
Children with hearing loss (US Only)
In addition to seeing a physician for a medical evaluation, a child with a hearing loss should be directed to
an audiologist for evaluation and rehabilitation since hearing loss may cause problems in language develop-
ment and the educational and social growth of a child. An audiologist is qualified by training and experience
to assist in the evaluation and rehabilitation of a child with a hearing loss.
42
Troubleshooting Guide
Symptom cauSe
poSSIBLe RemeDy
No sound Not turned on
Turn on by closing the battery door
Dead battery
Replace battery
Battery door will not close
Insert battery properly
Blocked earmould or tube
Clean earmould or tube
Blocked wax filter
Replace wax filter or consult your hearing care professional
Not loud enough Incorrect earmould placement
Reinsert earmould
Blocked earmould or dome
Clean earmould, replace dome, replace filter
Blocked sound outlet filter
Change filter or consult your hearing care professional
Change in hearing sensitivity
Consult your hearing care professional
Excessive ear wax
Consult your physician
Volume set too low
Increase the volume control if available or consult your hearing care professional
43
Troubleshooting Guide
Symptom cauSe
poSSIBLe RemeDy
No sound Not turned on
Turn on by closing the battery door
Dead battery
Replace battery
Battery door will not close
Insert battery properly
Blocked earmould or tube
Clean earmould or tube
Blocked wax filter
Replace wax filter or consult your hearing care professional
Not loud enough Incorrect earmould placement
Reinsert earmould
Blocked earmould or dome
Clean earmould, replace dome, replace filter
Blocked sound outlet filter
Change filter or consult your hearing care professional
Change in hearing sensitivity
Consult your hearing care professional
Excessive ear wax
Consult your physician
Volume set too low
Increase the volume control if available or consult your hearing care professional
44
Troubleshooting Guide
Symptom cauSe
poSSIBLe RemeDy
Excessive whistling / feed-
back
Incorrect earmould placement
Re-insert earmould carefully
Incorrect dome placement
Re-insert dome
Excessive ear wax
Consult your hearing care professional
Feedback control may need adjustment
Consult your hearing care professional
Earmould tubing worn or damaged
Consult your hearing care professional
Thin tube connection loose
Change thin tube or consult your hearing care professional
Hearing instrument settings not optimal
Consult your hearing care professional
Sound distorted / not clear Weak battery
Replace battery
Improper earmould or dome fit
Consult your hearing care professional
Hearing instrument damaged
Consult your hearing care professional
Hearing instrument settings not optimal
Consult your hearing care professional
Wireless does not work Possible Root Cause - Device is in flight mode
For Alera devices with push button: Open and close the battery compartment. For Alera devices
without push button: Open and close the battery door twice within 10 seconds For all Verso
devices: Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
(If Root Cause is device in flight mode)
If there are any other problems not mentioned in this guide, please contact your hearing care professional.
45
Troubleshooting Guide
Symptom cauSe
poSSIBLe RemeDy
Excessive whistling / feed-
back
Incorrect earmould placement
Re-insert earmould carefully
Incorrect dome placement
Re-insert dome
Excessive ear wax
Consult your hearing care professional
Feedback control may need adjustment
Consult your hearing care professional
Earmould tubing worn or damaged
Consult your hearing care professional
Thin tube connection loose
Change thin tube or consult your hearing care professional
Hearing instrument settings not optimal
Consult your hearing care professional
Sound distorted / not clear Weak battery
Replace battery
Improper earmould or dome fit
Consult your hearing care professional
Hearing instrument damaged
Consult your hearing care professional
Hearing instrument settings not optimal
Consult your hearing care professional
Wireless does not work Possible Root Cause - Device is in flight mode
For Alera devices with push button: Open and close the battery compartment. For Alera devices
without push button: Open and close the battery door twice within 10 seconds For all Verso
devices: Open and close the battery compartment once. Wireless will reactivate 10 seconds later.
(If Root Cause is device in flight mode)
70
60
50
40
30
20
10
100 1000 10000
140
130
120
110
100
90
80
100 1000 10000
46
Technical data
Open Closed
Reference test gain (60 dB SPL input) HFA 36 41 dB
Full-on gain (50 dB SPL Input) Max
HFA 51
44 54
48 dB
dB
Maximum output (90 dB SPL input) Max
HFA 119
113 123
117 dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
1600 Hz
0.5
0.1
0.4
2.0
1.4
0.3
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 96 99 dB SPL
Equivalent input noise (w/o noise reduction) 23 23 dB SPL
Frequency range (DIN 45605) 100–
6940 100–
6870 Hz
Current drain (in test mode) 1.2 1.2 mA
MINI BTE
Models: AL967-DIW, AL767-DIW, AL567-DIW, AL467-DIW, ALT967-DIW,
ALT767-DIW
Data in accordance with ANSI S3.22-2009; and IEC 60118-7 ed.2.0 Supply
Voltage 1.3 V, 2cc coupler
Open configuration
Closed configuration
Frequency (Hz)
FULL-ON AND REFERENCE TEST GAIN
Gain (dB)
Reference test gain
60 dB SPL input
Full-on gain
50 dB SPL input
2cc Coupler
MAXIMUM OUTPUT (OSPL 90)
Frequency (Hz)
Output (dB SPL)
2cc Coupler
70
60
50
40
30
20
10
100 1000 10000
140
130
120
110
100
90
80
100 1000 10000
47
Open Closed
Reference test gain (60 dB SPL input) HFA 39 45 dB
Full-on gain (50 dB SPL Input) Max
HFA 51
45 59
50 dB
dB
Maximum output (90 dB SPL input) Max
HFA 123
117 127
122 dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
1600 Hz
0.2
0.3
0.6
0.7
1.4
0.8
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 100 106 dB SPL
Equivalent input noise (w/o noise reduction) 27 25 dB SPL
Frequency range (DIN 45605) 100–
6740 100–
6850 Hz
Current drain (in test mode) 1.2 1.2 mA
BTE
Models: AL977-DVIW, AL777-DVIW, AL577-DVIW, AL477-DVIW,
ALT977-DVIW, ALT777-DVIW, ALT577-DVIW
Open configuration
Closed configuration
FULL-ON AND REFERENCE TEST GAIN
Frequency (Hz)
Gain (dB)
2cc Coupler
Reference test gain
60 dB SPL input
Full-on gain
50 dB SPL input
MAXIMUM OUTPUT (OSPL 90)
Frequency (Hz)
Output (dB SPL)
2cc Coupler
Data in accordance with ANSI S3.22-2009; and IEC 60118-7 ed.2.0 Supply
Voltage 1.3 V, 2cc coupler
80
70
60
50
40
30
20
100 1000 10000
140
130
120
110
100
90
80
100 1000 10000
48
POWER BTE
Models: AL987-DVIW, AL787-DVIW, AL587-DVIW, AL487-DVIW,
ALT987-DVIW, ALT787-DVIW, ALT587-DVIW
Data in accordance with ANSI S3.22-2009; and IEC 60118-7 ed.2.0
Supply Voltage 1.3 V, 2cc coupler
FULL-ON AND REFERENCE TEST GAIN
Gain (dB)
Reference test gain
60 dB SPL input
Full-on gain
50 dB SPL input
2cc Coupler
Frequency (Hz)
MAXIMUM OUTPUT (OSPL 90)
Frequency (Hz)
Output (dB SPL)
2cc Coupler
Reference test gain (60 dB SPL input) HFA 49 dB
Full-on gain (50 dB SPL Input) Max
HFA 67
61 dB
dB
Maximum output (90 dB SPL input) Max
HFA 130
127 dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
1600 Hz
2.0
0.6
0.6
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 111 dB SPL
Equivalent input noise (w/o noise reduction) 22 dB SPL
Frequency range (DIN 45605) 100–
6400 Hz
Current drain (in test mode) 1.2 mA
49
MINI BTE
Models: VO967-DW, VO767-DW, VO567-DW, VOT967-DW, VOT767-DW
UP967-DW, UP767-DW
Data in accordance with ANSI S3.22-2009; and IEC 60118-7 ed.2.0 Supply
Voltage 1.3 V, 2cc coupler
Open configuration
Closed configuration
Frequency (Hz)
FULL-ON AND REFERENCE TEST GAIN
Gain (dB)
Reference test gain
60 dB SPL input
Full-on gain
50 dB SPL input
2cc Coupler
MAXIMUM OUTPUT (OSPL 90)
Frequency (Hz)
Output (dB SPL)
2cc Coupler
Open Closed
Reference test gain (60 dB SPL input) HFA 36 40 dB
Full-on gain (50 dB SPL Input) Max
HFA 51
46 55
49 dB
dB
Maximum output (90 dB SPL input) Max
HFA 117
112 122
117 dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
1600 Hz
0.8
0.2
0.5
1.8
1.5
0.5
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 95 98 dB SPL
Equivalent input noise (w/o noise reduction) 22 22 dB SPL
Frequency range (DIN 45605) 100–
7040 100–
7110 Hz
Current drain (in test mode) 1.1 1.1 mA
50
BTE
Models: VO977-DW, VO777-DW, VO577-DW, VOT977-DW, VOT777-DW
UP977-DLW, UP977-DW, UP777-DLW, UP777-DW
Data in accordance with ANSI S3.22-2009; and IEC 60118-7 ed.2.0 Supply
Voltage 1.3 V, 2cc coupler
Open configuration
Closed configuration
Frequency (Hz)
FULL-ON AND REFERENCE TEST GAIN
Gain
(dB)
Reference test gain
60 dB SPL input
Full-on gain
50 dB SPL input
2cc Coupler
MAXIMUM OUTPUT (OSPL 90)
Frequency (Hz)
Output
(dB SPL)
2cc Coupler
Open Closed
Reference test gain (60 dB SPL input) HFA 41 47 dB
Full-on gain (50 dB SPL Input) Max
HFA 51
46 59
52 dB
dB
Maximum output (90 dB SPL input) Max
HFA 122
118 128
123 dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
1600 Hz
0.1
0.2
0.5
0.4
0.4
0.5
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 100 107 dB SPL
Equivalent input noise (w/o noise reduction) 23 22 dB SPL
Frequency range (DIN 45605) 100–
6770 100–
6850 Hz
Current drain (in test mode) 1.1 1.1 mA
90
80
70
60
50
40
30
150
140
130
120
110
100
90
51
POWER BTE
Models: VO988-DW, VO788-DW, VO588-DW, VOT988-DW, VOT788-DW
UP988-DLW, UP988-DW, UP788-DLW, UP788-DW
Data in accordance with ANSI S3.22-2009; and IEC 60118-7 ed.2.0 Supply
Voltage 1.3 V, 2cc coupler High Power
Normal Power
Frequency (Hz)
FULL-ON AND REFERENCE TEST GAIN
Gain
(dB)
Reference test gain
60 dB SPL input
Full-on gain
50 dB SPL input
2cc Coupler
MAXIMUM OUTPUT (OSPL 90)
Frequency (Hz)
Output
(dB SPL)
2cc Coupler
Power High
Power
Reference test gain (60 dB SPL input) HFA 51 50 dB
Full-on gain (50 dB SPL Input) Max
HFA 67
62 72
68 dB
dB
Maximum output (90 dB SPL input) Max
HFA 131
128 131
128 dB SPL
dB SPL
Total harmonic distortion 500 Hz
800 Hz
1600 Hz
1.0
0.4
0.5
0.7
0.4
0.3
%
%
%
Telecoil sensitivity (SPLIV @ 31.6 mA/m) 111 110 dB SPL
Equivalent input noise (w/o noise reduction) 20 21 dB SPL
Frequency range (DIN 45605) 100–
6170 100–
4960 Hz
Current drain (in test mode) 1.1 1.1 mA
52
Warranty and repairs
ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials,
as described in applicable warranty documentation. In its service policy, ReSound pledges to secure func-
tionality at least equivalent to the original hearing instrument. As a signatory to the United Nations Global
Compact initiative, ReSound is committed to doing this in line with environment-friendly best practices.
Hearing instruments therefore, at ReSound’s discretion, may be replaced by new products or products
manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts.
The warranty period of hearing instruments is designated on your warranty card, which is provided by your
hearing care professional.
For hearing instruments that require service, please contact your hearing care professional for
assistance. ReSound hearing instruments that malfunction must be repaired by a qualified technician. Do
not attempt to open the case of hearing instruments, as this will invalidate the warranty.
Temperature test, transport and storage information
GN ReSound Hearing Instruments are subjected to various tests in temperature and damp heating cycling
between -25 C and +70C according to internal and industry standards.
During transport or storage, the temperature should not exceed the limit values of -20C to 60C and rela-
tive humidity of 90% RH, non condensing (for limited time). The air pressure between 500 and 1100 hPa is
appropriate.
53
Be aware of information marked with the warning symbol
iWARNING points out a situation that could lead to serious injuries,
CAUTION indicates a situation that could lead to minor and moderate injuries.
i Advice and tips on how to handle your hearing instrument better.
Equipment includes RF transmitter.
Product is a Type B applied part.
Please ask your local hearing care professional
concerning disposal of your hearing instrument
Worldwide Headquarters
ReSound A/S
Lautrupbjerg 7
DK-2750 Ballerup, Denmark
Tel.: +45 45 75 11 11
Fax: +45 45 75 11 19
www.resound.com
CVR no. 55082715
United Kingdom
GN ReSound Ltd.
Kirtlington Business Centre
Portway
Kirtlington
Oxon OX5 3JA
Tel.: +44 1869 352 800
Fax: +44 1869 343 466
www.gnresound.co.uk
Australia
GN ReSound Pty. Ltd.
Unit R1 Regents Park Estate
391 Park Road
Regents Park NSW 2143
Tel.: (free) 1800 658 955
Fax: +61 2 9743 7472
www.gnresound.com.au
New Zealand
GN ReSound (NZ) Ltd.
Ground Floor, North Entrance
4 Fred Thomas Drive
Takapuna
Auckland, 0622
Tel.: (free) 0800 900 126
Fax: (free) 0800 007 695
www.gnresound.co.nz
Any issues relating to the EU Medical Device Directive
93/42/EEC, or Council Directive 1999/5/EC on Radio
Equipment and Telecommunications terminal equipment
should be directed to ReSound A/S

Navigation menu