GN Hearing A S MRIE Hearing instruments with wireless communication capabilities User Manual MRIE UserMan

GN Hearing A/S Hearing instruments with wireless communication capabilities MRIE UserMan

MRIE_UserMan

USER GUIDERECEIVER-IN-EAR HEARING INSTRUMENT
23ference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:•   Reorient or relocate the receiving antenna.•   Increase the separation between the equipment and receiver.•   Connect the equipment into an outlet on a circuit different from the one in which the receiver is connected.•   Consult the dealer or an experienced radio/TV technician for help.Changes or modications can void the user´s authority to operate the equipmentHearing  instrument type designations for models  included  in this user guide  are: SY312, FCC  ID: X26SY312 and MRIE, FCC ID: X26MRIE. Please see page 10 for list of models referring to all types.Statement:This device complies with Part 15 of the FCC Rules.Operation  is subject to the following two conditions: (1) this device may not cause harmful  inter-ference, and (2) this device must accept any interference received, including interference that may cause undesired operation.Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  harmful  interference  in  a  residential  installation.  This  equipment  generates,  uses  and  can  radiate radio frequency energy and, if not installed and used in accordance with the instructions,  may cause harmful interference to radio communications. However, there is no guarantee that inter-
45Intended use Generic  air-conduction  hearing  instruments  are  wearable  sound-amplifying  devices  intended  to compensate for impaired hearing. The fundamental operating principle of hearing instruments is to receive, amplify, and transfer sound to the ear drum of a hearing impaired person. List of countries: Products without wireless functionality are intended for worldwide sales.Products  with  wireless  functionality  are  intended  for  sale  in  countries  within  European  Economic Area as well as Switzerland.Specication of restrictions: You are not allowed to operate the equipment within 20 km of the centre of Ny Ålesund, Norway.The products are in compliance with the following regulatory requirements: •  In EU: the device conforms to the Essential Requirements according to Annex I of Council Direc-tive 93/42/EEC for medical devices (MDD) and essential requirements and other relevant provi-sions of Directive 1999/5/EC (R&TTE).   The declaration of conformity may be consulted at www.resound.com•  In US: FCC CFR 47 Part 15, subpart C, section 15.249•  Other identied applicable international regulatory requirements in countries outside EU and US. Please refer to local country requirements for these areas.•  Products are categorized as class 2 receiver according to EN 300 440
67IntroductionCongratulations  on  the  purchase  of  your  new  hearing  instruments.  ReSound’s  innovative  sound technology  and  design,  combined  with  the  customised  device  programming  selected  by  your  hearing care professional, will make hearing a more enjoyable experience. Hearing instruments will enable you  to hear sounds that you  may not  have heard  in years because  of your  hearing  loss. Practice and a positive attitude are important in learning to use hearing instruments. Your ReSound instruments have been adjusted according to your individual hearing loss and needs. Some people  adjust  quickly  to  wearing  hearing  instruments  in  their  ears  and  hearing  new  sounds;  other  people may need more time.Please read this manual carefully in order to wholly benet from the use of your hearing instruments. With proper care, maintenance, and usage, your hearing instruments will aid you in better communi-cation for many years. Ask your hearing care professional if you have any questions.ReSound is a registred trade mark of ReSound A/SHearing instrument model:Battery size: Receiver tube length: Dome size:Left serial number: Right serial number:
89How to apply domes ................38General precautions.................40General warnings ...................41Battery warning Information ...........44Troubleshooting guide ...............46Technical data .....................54Warranty and repairs ................56Temperature test, transport and storage information ..............57CONTENTSIntroduction ........................6Description of the hearing instruments ...10Getting started .....................12On/Off function ....................12SmartStart ........................12Inserting/Replacing the battery .........13Low battery indicator ................14Inserting/removing hearing instruments ...16Operation of the hearing instrument .....19Push button .......................19Flight mode .......................21Telephone use  ....................21Listen to radio or TV .................23PhoneNow........................24Telecoil (optional)  ...................27Direct audio input (optional)  ...........28Connecting/Disconnecting audio boots  ..28Care and maintenance ...............30Daily maintenance ..................31The receiver tube  ..................32Cleaning the receiver tubes and domes . .33Cleaning RIE moulds ................33Replacing the wax filter (receiver in-the-ear models)............34
71827918254313126 10 119, 101821314127101110.   NP receiver tube11.   HP receiver tube 12.  Left/right indicator 13.  Model, and serial number14.   Direct audio inputRIE Mini-BTE  AL960-DR, AL760-DR, AL560-DR, ALT960-DR RIE BTE   AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW (Type SY312)  AL962-DVIRW, AL762-DVIRW, AL562-DVIRW. ALT962-DVIRW,     ALT762-DVIRW (Type MRIE) Alera 60 Alera 611.  Receiver tube 2.  Receiver Open Dome 3.  Receiver Tulip Dome4.  Receiver Power Dome 5.  RIE mould6.  Sports lock7.  Battery compartment8.  Receiver9.  Push button10.  Volume Control (optional)Alera 62
1213a function called SmartStart. This function will delay the time in which the hearing instruments turn on by ten seconds after the battery compartment is closed.  With SmartStart, a beep will be heard for each second of the delay period.Inserting/Replacing the battery1.  Open the battery door completely by using your ngernail. 2.  Remove the used battery, if present. Insert the new battery with the   positive side in the correct position. 3.  Always use new Zinc-Air batteries that have a minimum   remaining shelf life of 1 year.4.  Gently close the battery door.Tip: Remove the batteries to prevent leakage when the hearing instruments are not in use for an extended period of time.Getting startedOn/Off function1.  When the battery door is closed, the hearing instrument   turns on, and the default program will be activ ated.2.  To turn off the hearing instrument, open the battery door.   Use your ngernail to pull it open.Tip: Whenever the hearing instruments are not in use, remember to turn them off to avoid unnecessary battery consumption.SmartStartHearing instruments can be turned on once you have placed them on your ears. If you prefer to turn them on just prior to placing them on your ear, your hearing care professional can activate OnOff
1415Unite TV  and  Phone  Clip  cannot be  supported, the hearing  instrument  will  play two  sets  of descending tones. After this, your hearing instrument and ReSound Unite Remote Control will continue to work as usual, but you will not be able to use your ReSound Unite TV and Phone Clip. At some point the battery level will not support the remote control either and you will once again hear the descending tones. The hearing instruments will continue to work as usual. Once a new battery is inserted, full operation of the accessories will resume.Sports lockSports lock will be applied or adjusted by your hearing care professional.Low battery indicatorYour hearing care professional can set your hearing instrument to give an acoustical indication when the battery is reaching its end of life.  The hearing instrument will reduce amplication and emit a melody if battery power gets too low. This signal will recur every ve minutes until the hearing instrument automatically switches off. It is recommended that you keep spare batteries on hand. Low battery indicator (instruments paired with accessories only)Active usage of the ReSound Unite accessories (Remote Control, Phone Clip and TV Streamer)  requires more battery power from the hearing instruments than when these are working on their  own meaning that battery life is highly dependent on the amount of wireless accessory usage.  When the battery in the hearing instrument has depleted to a level at which use of the ReSound
  1617Tip: It may be helpful to pull the top of your ear back  with  your  opposite hand  during insertion to open the ear canal. Insertion (domes)1.  Hold the receiver tube where it bends, and gently push the dome into the ear canal. Push the dome far enough into the ear canal so that the receiver tube lies flush with the side of the head.2.  It is important that the tube and the   dome t correctly into your ear.3.  When the dome is placed correctly,   you should not be able to see the receiver   tube sticking out when facing a mirror.Note: You should never attempt to bend or modify the shape of the receiver tube.Inserting/Removing hearing instrumentsInsertion (custom RIE moulds)1.  Hold the RIE mould between your thumb and index nger and position its sound outlet in your ear canal.2.  Slide  the  RIE  mould  all  the  way  into  your  ear  with  a  gentle,  twisting movement.3.  Move the RIE mould up and down and gently press to ensure it is positioned correctly in the ear. Opening and closing your mouth can ease insertion.4.  Make sure the hearing instrument is seated behind the ear.By experimenting, an easier method may be discovered. With proper insertion,  hearing instruments should  t  snugly  but comfortably.  If  hearing  instruments cause irritation of the ears, contact your hearing care professional. Never  attempt  to  modify  the  shape  of  the  hearing  instrument,  RIE moulds, or tubing yourself.
1819Removal (RIE moulds)1.  Grasp the removal string and pull the RIE mould outward.2.  Consult  your  hearing  care  professional  if  you  have  difculties  removing  the  hearing instrument.Removal (domes)1.  Hold the receiver tube with your thumb and forenger and pull the tube   outward.2.  Consult your hearing care professional if you have difculties   removing the hearing instrument.Operation of the hearing instrumentProgram button (optional)Depending  on  your  experience  level  with  hearing  instruments, individual hearing needs, and the type of listening environments you experience, your hearing care professional may activate additional programmes. If additional programmes have been activated, the following list explains how they work.1.  You can switch between programmes by pushing the push button once.2.  You will then hear one or more beeps. The number of beeps indicates which programme you have selected (one beep = programme one, two beeps = programme two, etc.). 3.  When  the  hearing  instruments  are  turned  off  and  then  back  on,  the  hearing  instrument always returns to the default setting (programme one).
 2021Programme Description of when to use1234Flight mode* (Alera 61 and 62 only)When boarding a flight wireless functionality must be deactivated, as it is not allowed to radiate radio signals during flights.It is possible to disable wireless operation by opening and closing the battery compartment of the hearing instrument while at the same time pressing the push button.When disabled manually, wireless operation may be re-enabled by opening and closing the bat-tery compartment normally, (i.e. without at the same time pressing the push button).Telephone useIf your hearing instruments are t with a receiver open dome or receiver tulip dome, you can probably use the telephone as you normally would by holding it up to your ear canal opening. If *Instruments paired with accessories only
2223Listen to radio or TVWhen listening to the TV or the radio, start out by listening to news commentators since they usually speak clearly, then try other programmes.If you nd it difcult to listen to TV or radio, your hearing care professional will be able to give you advice on available accessories to enhance your listening capabilities for TV and radio.Cellular phonesYour hearing instrument is designed to comply with the most stringent Standards of International  Electromagnetic Compatibility. However, not all cell phones are hearing instrument compatible. The varying degree of disturbance can be due to the nature of your particular cellular phone or of your wireless telephony service provider.If you nd it difcult to obtain a good result while using your cellular phone, your hearing care professional  will  be  able  to  give  you  advice  on  available  accessories  to  enhance  listening  capabilities.your hearing instruments are t with a receiver power dome or RIE mould, nding the optimal position for holding a telephone while using a hearing instrument may require practice for some individuals, and one or more of the following suggestions may be helpful.1.  Hold the telephone as you would normally.2.  Hold the telephone towards the top of the ear (closer to where the   microphones are located).3.  If whistling occurs, it may take a brief moment of holding the telephone in the same position before the hearing instrument adapts and reduces the feedback.4.  Any whistling may also be decreased by holding the telephone slightly away from the ear.5.  Depending  on  your  individual  needs,  your  hearing  care  professional  may  activate  a  pro-gramme specically for telephone use.
 24254. Use only recommended cleaning agent to clean the telephone prior to placing the magnet on the phone.PhoneNow usageTelephones can be used in a normal manner. A short melody will indicate that the PhoneNow  feature  has  automatically  switched  the  hearing  instrument  to  your  telephone  programme.  Initially, you may need to move the telephone receiver slightly to nd the best position for reliable  PhoneNow activation and good hearing on the telephone. PhoneNow precautions1.  Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet is swallowed, please seek advice from a medical practitioner.2.  The  magnet  used  to  strengthen  the  magnetic  eld  of  a  telephone  receiver  may  affect PhoneNowThe PhoneNow function, allows your hearing instrument to automatically switch to your telephone programme when a telephone receiver is raised to the ear. When the telephone receiver is removed from the ear, the hearing instrument automatically returns to the previous listening programme.Placement of PhoneNow magnetsIn order to place PhoneNow magnets properly:1.  Clean the telephone receiver thoroughly.2.  Hold the telephone vertically, in a position similar to when making a telephone call.3.  Place  the  magnets  just  below  the  telephone  receiver.  If  necessary,  move  the  magnet  to another position to improve ease of use and comfort while speaking.
2627Telecoil (optional)If equipped, a telecoil can be activated by your hearing care professional and accessed through one of the additional programmes. A telecoil picks up a telephone’s magnetic signal and con-verts it to sound. An optional telephone programme may help to improve speech understanding on the telephone. When using a telecoil programme, the receiver of the telephone may need to be held closer to the hearing instrument. The handset of the telephone may need to be moved to slightly different positions in order to nd the best reception.Tele-loop systemsMany places, such as theatres, houses of worship, and schools are equipped with tele-loop systems. When using a telecoil programme with teleloop systems, sound is picked up directly and may improve speech understanding. If there is no sound from the hearing instruments in a tele-loop system and with a telecoil programme activated, the tele-loop system may not be turned on or is not operating correctly. If a facility is not equipped with a tele-loop system, sitting as close as possible to the front may be helpful.functionality  of  some  medical  devices  or  electronic  systems.  Always  keep  the  magnet  or a telephone equipped with the magnet at least 30 cm (12”) away from pacemakers, credit cards and other magnetically sensitive devices.3.  High distortion during dialing or phoning may mean that the magnet is not in the optimal position relative to the telephone receiver. To avoid the issue, please move the magnet to another place on the telephone receiver.4.  Only use magnets supplied by GN ReSound.
132452829Once in place, move the boot in the direction    2. of the battery compartment.Gently click the audio boot onto the hearing  3. instrument.Disconnecting audio bootsPress and hold the button on the front side  4. of the audio boot.Gently remove the audio boot from the  5. hearing instrument.Direct audio input (optional)Use of direct audio input (DAI), which enables a direct connection of the hearing instruments to items such as television, radio, and remote microphones, may increase speech understanding for some individuals. The sound source is connected to the hearing instruments by a cable or a wireless FM system to the audio boot. This accessory connects to the bottom of the hear-ing instruments, and once properly clicked into place, the hearing instruments switch to DAI automatically.Connecting/Disconnecting audio bootsConnecting audio bootsAlign  the  tip  of  the  audio  boot  with  the  groove  just  above  the  battery 1. compartment and below the model number.
30311.  Never immerse hearing instruments in water or other liquids, as liquids may cause permanent damage to the hearing instruments.2.  Avoid rough handling of hearing instruments or dropping them on hard surfaces or floors.3.  Do not leave hearing instruments in or near direct heat or sunlight, as excessive heat can cause damage or deform the casing.4.  Hair spray, makeup, etc. may damage hearing instruments, and these should be removed prior to the application of cosmetics.Daily maintenanceIt is important to keep your hearing instrument clean and dry. On a daily basis, clean the hearing instruments using a soft cloth or tissue.Care and maintenanceProper handlingYour hearing instrument is protected by a layer of protective, hydrophobic nanocoat material. However, please follow the following instructions to further prolong the durability of your hearing instruments.
NP HP3233The receiver tubeThe receiver tube comes in two different power levels: NP (Normal Power) and HP (High Power). Depending on your hearing loss you have either been tted with the NP or the HP receiver type. Please go to page 10 to see your selected type. The receiver tube contains the wiring to the receiver which delivers the sound to the ear canal. It is important  that  the  receiver  tube  and  the  receiver  dome/RIE  mold  ts  correctly  in  your  ear.  If  the  receiver tube or the receiver dome/RIE mould irritates your ear in any way and prevents you from  wearing  your  hear ing  instrument,  please  contact  your  hearing  care  pro  fessional.  You should never attempt to modify the shape of the receiver tube yourself. The receiver tube and the receiver dome/RIE mould should be cleaned regularly. Please see instructions in the next section.Cleaning the receiver tubes and domesThe receiver tube and the receiver dome should be cleaned regularly. Use a damp cloth to clean the receiver tube and receiver dome on the outside. Do not use water when you are cleaning the receiver tubes or the receiver domes. Please see instruction on page 30 or 31 for how to change the wax guard lter.Cleaning RIE moulds1.  Separate the mould from the receiver tube.2.  Clean the RIE mould using a mild soap, and rinse with   lukewarm water.3.  After cleaning, dry RIE moulds thoroughly and remove any   residual water and debris from the tubing utilising an air bulb and wire loop.
12345 1098763435Changing wax guard for NP receiver tube1. Clean any debris from the old waxguard.2. Insert the wand into the old waxguard.3. Twist the wand with the waxguard in a clockwise  direction to ensure it is  attached to the wand.4. Pull the wand and waxguard away from the tube/mould.5. Insert the old waxguard into the center of the HF3 wheel.6. Dispose of the old waxguard by drawing the wand to the narrow end of the center disposal area.7. Insert the empty wand into a new waxguard on the HF3 wheel.8. Pull the new waxguard attached to the wand away from the HF3 wheel.9. Insert the wand into the receiver tube/mould.10. Twist the wand to release the new waxguard onto the receiver tube/mould.
1 2 3 4 5 6 7 8 9 103637Changing wax guard for HP receiver tubePower Dome:Please contact your hearing care professional to have the wax guard in the power dome exchanged for you.Changing wax guard for HP receiver tubeRIE Mould:
123839How to apply domesIt is recommended that your hearing care professional change domes, as incorrect dome re-placement could result in injury.ReSound standard domes1.  Push the new dome over the   receiver.2.  Make sure that the new dome is   is properly and securely mounted.ReSound tulip domesTulip  domes are mounted in a similar manner to standard  domes, but a few extra  steps are required. Tulip domes consist of two “petals”. It is important to note that the largest petal is the outermost petal. To ensure this:1.  Push  the  largest  petal  away  from  the  receiver  tube  using  a  nger.  This  bends  the  petal forward.2.  Then push the largest “petal” back, and it will be placed on top of the smaller petal.
  4041General precautions1.  Do not leave hearing instruments in the sun, near an open re, or in a hot, parked car.2.  Do not wear hearing instruments  while showering, swimming, in heavy rain, or in a  moist  atmosphere such as a steam bath or sauna.3.  Should the hearing  instrument become  moist, remove the battery and place  the hearing instrument in a closed container with a drying agent. Your hearing care professional can provide options for drying containers or kits.4.  Remove the hearing instruments when applying items such as cosmetics, perfume, aftershave, hair spray, and suntan lotion. 5.  When  wireless  function  is  activated,  the  device  uses  lowpowered  digitally  coded transmissions in order to communicate with other wireless devices. Although unlikely, nearby electronic devices may be affected. In that case, move the hearing instrument away from the affected electronic device.6.  When  using  wireless  functionality  and  the  devices  are  affected  by  electromagnetic interference, move away from the source.General warnings1.  Consult a hearing care professional if you discover a foreign object in your ear canal, if you experience skin irritation, or if excessive ear wax accumulates with the use of the hearing instrument. 2.  Different  types  of  radiation,  from  e.g.  NMR,  MRI,  or  CT  scanners,  may  damage  hearing instruments. It is recommended not to wear hearing instruments during these or other similar procedures. Other types of radiation, such as burglar alarms, room surveillance systems, radio  equipment,  mobile  telephones,  contain  less  energy  and  will  not  damage  hearing instruments. However, they have the potential  to momentarily affect the sound  quality or temporarily create strange sounds from hearing instruments.
42433.  Do not wear hearing instruments in mines, oil elds, or other explosive areas unless those areas are certied for hearing instrument use.4.  Do not allow others to use your hearing instruments. This may cause damage to the hearing instruments or to the hearing of the other individual.5.  Due  to  a  choking  hazard,  hearing  instrument  usage  by  children  or  mentally  challenged individuals should be supervised at all times.6.  Hearing instruments should be used only as prescribed by your hearing care professional. Incorrect use may result in hearing loss. 7.  Be careful when boarding ights to deactivate the wireless functionality.8.  Keep magnets out of reach of pets, children and mentally challenged persons. If a magnet  is swallowed, please seek advice from a medical practitioner.9.   Turn off your wireless functionality by using the ight mode in areas where radio frequency emission is prohibited.10.  Do  only  connect  ReSound  hearing  instruments  to  ReSound  accessories  intended  and qualied to be used with ReSound hearing instruments.11.   For  use  of  wireless  functionality  do  only  use  ReSound  Unite  accessories.  For  further guidance please refer to the user guide of the relevant ReSound Unite accessory.
 4445Battery warning informationBatteries, although very small, contain dangerous substances, and should be disposed of care-fully. This is for the safety of you and the environment. Please note:1.  DO NOT attempt to recharge standard zinc air batteries. They may leak or explode.2.  DO NOT attempt to dispose of batteries by burning them.3.  DO NOT place batteries in your mouth. Consult a physician immediately if a battery has  been swallowed, as they can be harmful to your health.4.  Keep batteries away from pets, children and mentallly challenged persons.
4647  POSSIBLE REMEDY  •  Turn on by closing the battery door  •  Replace battery  •  Insert battery properly  •  Clean RIE mould or tube  •  Replace wax lter or consult     your hearing care professionalTROUBLESHOOTING GUIDE SYMPTOM  CAUSE  No sound  •  Not turned on  •  Dead battery  •  Battery door will not close  •  Blocked RIE mould or tube  •  Blocked wax lter
4849  POSSIBLE REMEDY  •  Reinsert RIE mould  •  Clean RIE mould, replace dome, replace lter  •  Consult your hearing care professional  •  Consult your hearing care professional  •  Consult your hearing care professionalTROUBLESHOOTING GUIDE SYMPTOM  CAUSE  Not loud   •  Incorrect RIE mould placement   enough  •  Blocked RIE mould or dome  •  Change in hearing sensitivity  •  Excessive ear wax    •  Volume set too low
5051  POSSIBLE REMEDY  •  Reinsert RIE mould carefully  •  Reinsert dome  •  Consult your hearing care professional  •  Consult your hearing care professional  •  Consult your hearing care professional  •  Consult your hearing care professionalTROUBLESHOOTING GUIDE SYMPTOM  CAUSE  Excessive  •  Incorrect RIE mould placement  whistling / feedback  •  Incorrect dome placement  •  Excessive ear wax  •  Feedback control may need adjustment  •  RIE mould tubing worn or damaged  •  Hearing instrument settings not optimal
5253  POSSIBLE REMEDY  •  Replace battery  •  Consult your hearing care professional  •  Consult your hearing care professional  •  Consult your hearing care professionalTROUBLESHOOTING GUIDE SYMPTOM  CAUSE  Sound   •  Weak battery  distorted /  •  Improper RIE mould or dome t  not clear  •  Hearing instrument damaged  •  Hearing instrument settings not optimalIf there are any other problems not mentioned in this guide, please contact your hearing care professional.
5455TECHNICAL DATA   Hearing Instrument   Maximum output  Model  (2cc Coupler /     IEC 60118-7)    AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW,   AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW (NP-Open)  114 dB SPL (typical)  AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW,   AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW (NP)  114 dB SPL (typical)  AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW,   AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW (HP-Open)  117 dB SPL (typical)  AL961-DRW, AL761-DRW, AL561-DRW, ALT961-DRW, AL962-DVIRW,   AL762-DVIRW, AL562-DVIRW, ALT962-DVIRW, ALT762-DVIRW (HP)  117 dB SPL (typical)TECHNICAL DATA   Hearing Instrument   Maximum output  Model  (2cc Coupler /     IEC 60118-7)    AL960-DR, AL760-DR, AL560-DR, ALT960-DR (NP-Open)  114 dB SPL (typical)  AL960-DR, AL760-DR, AL560-DR, ALT960-DR (NP)  114 dB SPL (typical)  AL960-DR, AL760-DR, AL560-DR, ALT960-DR (HP-Open)  117 dB SPL (typical)  AL960-DR, AL760-DR, AL560-DR, ALT960-DR (HP)  117 dB SPL (typical)
5657For hearing instruments that require service, please contact your hearing care professional for assistance. ReSound hearing instruments that malfunction must be repaired by a qualied technician. Do not attempt to open the case of hearing instruments, as this will invalidate the warranty. Temperature test, transport and storage informationGN  ReSound  Hearing  Instruments  are  subjected  to  various  tests  in  temperature  and  damp heating cycling between 25 C and +70C according to internal and industry standards.During transport or storage, the temperature should not exceed the limit values of 20C to 60C and relative humidity of 90% RH, non condensing (for limited time). The air pressure between 500 and 1100 hPa is appropriate.Warranty and repairs ReSound provides a warranty on hearing instruments in the event of defects in workmanship or materials, as described in applicable warranty documentation. In its service policy, ReSound pledges to secure functionality at least equivalent to the original hearing instrument.  As  a  signatory  to  the  United  Nations  Global  Compact  initiative,  ReSound  is  committed  to  doing this in line with  environment-friendly  best practices. Hearing  instruments  therefore, at ReSound’s discretion, may be replaced by new products or products manufactured from new or serviceable used parts, or repaired using new or refurbished replacement parts. The  warranty  period  of  hearing  instruments  is  designated  on  your  warranty  card,  which  is  provided by your hearing care professional.
 5859Be aware of information marked with the warning symbol WARNING points out a situation that could lead to serious injuries,   CAUTION indicates a situation that could lead to minor and moderate injuries”  Advice and tips on how to handle your hearing instrument better.  Equipment includes RF transmitter  Product is a Type B applied part
Worldwide HeadquartersReSound A/SLautrupbjerg 7DK2750 Ballerup, DenmarkTel.: +45 45 75 11 11Fax: +45 45 75 11 19www.resound.comUnited KingdomGN ReSound Ltd.Kirtlington Business CentrePortwayKirtlingtonOxon OX5 3JATel.: +44 1869 352 800Fax: +44 1869 343 466www.gnresound.co.ukAustraliaGN ReSound Pty. Ltd.Unit R1 Regents Park Estate391 Park RoadRegents Park NSW 2143Tel.: (free) 1800 658 955Fax: +61 2 9743 7472www.gnresound.com.auNew ZealandGN ReSound (NZ) Ltd.12 Parkway DriveMairangi BayAucklandTel.: (free) 0800 900 126Fax: (free) 0800 007 695www.gnresound.co.nzAny issues relating to the EU Medical Device Directive 93/42/EEC, or Council Directive 1999/5/EC on Radio Equipment and Tele communications terminal equipment should be directed to ReSound A/S17332100GB11.03 Rev.D

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