Gaggia Brera Troubleshooting User Manual
2015-12-30
User Manual: Gaggia Brera Troubleshooting
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GAGGIA 3.1. Indications Steady on Steady on 03 BRIEF INSTRUCTIONS Customer and programming menu Causes Machine at correct temperature - for coffee bean dispensing - for hot water dispensing Machine at correct temperature - for ground coffee dispensing (pre-ground) Solutions Proceed with the dispensing process Proceed with the dispensing process Machine dispensing steam Proceed with steam dispensing Steady on Machine dispensing hot water Proceed with hot water dispensing Steady on Machine dispensing a coffee Steady on Machine dispensing two coffees Steady on The machine is being programmed with the coffee cup fill level Wait for the dispensing process to end (dispensing stops when you press the key again) Wait for the dispensing process to end (dispensing stops when you press the key again) Stop dispensing as desired Blinking Blinking Machine in pre-heating phase for coffee, hot water and steam dispensing Wait until heated (see bar) Rev. 00 OCTOBER 2009 Page 01 / 03 GAGGIA Indications Cyclic blinking 03 BRIEF INSTRUCTIONS Causes Solutions Machine in rinsing phase - wait for the machine to complete Wait until end of procedure the procedure The appliance requires a descaling cycle Perform the descaling cycle To enter the descaling cycle press the aroma/pre-ground coffee key for 5 sec. No coffee beans inside hopper After filling the coffee bean hopper, start the cycle again No water Fill the water tank Steady on Steady on Steady on Blinking Blinking Blinking Service door open: Close it If the service door is opened while product is being dispensed, the appliance stops dispensing and starts a 30 sec. countdown before cancelling the dispensing process. The countdown can be stopped by closing the service door and operation will resume from its stopping point. Turn the hot water/steam valve knob to the correct position. If the knob is turned (open) while product is being dispensed, the appliance stops dispensing and starts a 30 sec. countdown before cancelling the dispensing process. The countdown can be stopped by closing the knob and operation will resume from its stopping point. No brew group If the brew group is removed while product is being dispensed, the appliance stops dispensing and starts a 30 sec. countdown before cancelling the dispensing process. The countdown can be stopped by re-inserting the brew group and closing the service door; operation will resume from its stopping point. Refill circuit Turn the knob to the cup Empty the dreg drawer To reset the dreg counter, wait for the icon to flash (5 sec.) Insert dreg drawer When the dreg counter is reset, the icon flashes Steady on Steady on Blinking Rev. 00 OCTOBER 2009 Page 02 / 03 TROUBLESHOOTING Machine Actions Causes The machine does not turn on. The machine is not connected to the power Connect the machine to the power source. source. The cups are cold. Warm the cups with hot water. The hole of the steam wand is clogged. Clean the hole of the steam wand using a pin. Make sure that the machine is turned off and has cooled before performing this operation. Pannarello is dirty (if supplied). Clean the Pannarello. The coffee blend is unsuitable, the coffee is not Change coffee blend or adjust the grind as explained freshly roasted or the grind is too coarse. in the “Coffee Grinder Adjustment” section. The machine circuit is obstructed by limescale Descale the machine. build-up. The coffee is not hot enough. No hot water or steam is dispensed. The coffee has little crema. (see note) The machine takes a long time to warm up or the amount of water dispensed from the wand is too little. The brew group does not come out. Solutions Turn the machine on. Close the service door. The brew group automatically returns to the correct position. Dregdrawer is inserted. Remove the dregdrawer first, then the brew group. The machine grinds the coffee beans but no Water tank is empty. Fill the water tank and prime the circuit (section coffee comes out. “Using the Machine for the First Time”). (See note) Brew group is dirty. Clean the brew group (section “Brew Group”). Circuit is not primed. Prime the circuit (section “Using the Machine for the First Time”). Rare event that occurs when the machine is auto- Brew a few coffees as described in section “Gaggia matically adjusting the dose. Adapting System”. The dispensing head is dirty. Clean the dispensing head. The coffee is too weak. (see note) Coffee is brewed slowly. (see note) Coffee leaks out of the dispensing head. The brew group is out of place. Rare event that occurs when the machine is auto- Brew a few coffees as described in section “Gaggia matically adjusting the dose. Adapting System”. The coffee grind is too fine. Change coffee blend or adjust the grind as explained in the “Coffee Grinder Adjustment” section. The circuit is not primed. Prime the circuit (section “Using the Machine for the First Time”). The brew group is dirty. Clean the brew group (section “Brew Group”). The dispensing head is clogged. Clean the dispensing head and its holes. Note: These problems can be considered normal if the coffee blend has been changed or if the machine has just been installed. In this case wait until the machine performs a self-adjusting operation as described in section “Gaggia Adapting System”. Please contact Gaggia Customer Service or an authorized service center for any problems not covered in the above table or when the suggested solutions do not solve the problem. • 42 •
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