Garland CXBE12 1 G_EB_OM_CFABROILER 1_4600670EN Updated1 User Manual To The 71fd178b Feed 4fa5 A5af 8a25b6101848

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Part #4600670 - 2/15

Electric Dual Side Clamshell Broiler

Model: CXBE12-1

Installation, Operation and Maintenance Manual

This manual is updated as new information and models are released. Visit our website for the latest manual.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 2

IMPORTANT INFORMATION

WARNING:

THIS PRODUCT CONTAINS CHEMICALS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER AND/OR BIRTH

DEFECTS OR OTHER REPRODUCTIVE HARM. INSTALLATION AND SERVICING OF THIS PRODUCT COULD EXPOSE

YOU TO AIRBORNE PARTICLES OF GLASS WOOL/CERAMIC FIBERS. INHALATION OF AIRBORNE PARTICLES OF GLASS

WOOL/CERAMIC FIBERS IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE CANCER. OPERATION OF THIS PRODUCT

COULD EXPOSE YOU TO CARBON MONOXIDE IF NOT ADJUSTED PROPERLY. INHALATION OF CARBON MONOXIDE

IS KNOWN TO THE STATE OF CALIFORNIA TO CAUSE BIRTH DEFECTS OR OTHER REPRODUCTIVE HARM.

KEEP APPLIANCE AREA FREE AND CLEAR OF COMBUSTIBLES.

THIS EQUIPMENT MUST BE INSTALLED AND COMMISSIONED BY A PROFESSIONAL, FACTORY-TRAINED

TECHNICIAN.

THIS EQUIPMENT MUST BE OPERATED UNDER AN APPROVED HOOD SYSTEM ONLY.

PLEASE READ ALL SECTIONS OF THIS MANUAL AND

RETAIN FOR FUTURE REFERENCE.

THIS PRODUCT HAS BEEN CERTIFIED AS COMMERCIAL

COOKING EQUIPMENT AND MUST BE INSTALLED BY

PROFESSIONAL PERSONNEL AS SPECIFIED.

INSTALLATION AND ELECTRICAL CONNECTION MUST

COMPLY WITH CURRENT CODES:

IN CANADA - THE CANADIAN ELECTRICAL CODE PART

1 AND / OR LOCAL CODES.

IN USA – THE NATIONAL ELECTRICAL CODE ANSI /

NFPA – CURRENT EDITION.

ENSURE ELECTRICAL SUPPLY CONFORMS WITH

ELECTRICAL CHARACTERISTICS SHOWN ON THE

RATING PLATE.

For Your Safety:

Post in a prominent location, instructions to be

followed in the event the user smells gas. This

information shall be obtained by consulting your

local gas supplier

FOR YOUR SAFETY:

DO NOT STORE OR USE GASOLINE OR

OTHER FLAMMABLE VAPORS OR LIQUIDS

IN THE VICINITY OF THIS OR ANY OTHER

APPLIANCE

WARNING:

IMPROPER INSTALLATION, ADJUSTMENT,

ALTERATION, SERVICE OR MAINTENANCE

CAN CAUSE PROPERTY DAMAGE, INJURY,

OR DEATH. READ THE INSTALLATION,

OPERATING AND MAINTENANCE

INSTRUCTIONS THOROUGHLY

BEFORE INSTALLING OR

SERVICING THIS EQUIPMENT

MANUFACTURED EXCLUSIVELY FOR CHICK-FIL-A BY

GARLAND COMMERCIAL RANGES

http://www.garland-group.com/

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 3

CONTENTS

WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

SHIPPING DAMAGE CLAIM PROCEDURE . . . . . . . . . . . . . . . . .4

SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

DIMENSION SPECIFICATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Dimensions: Broiler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

CLAMSHELL BROILER SPECIFICATION . . . . . . . . . . . . . . . . . . .7

Shipping Dimensions and Weight. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Electrical Input Speci cations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Packing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Temporary Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Rating Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Positioning and Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Appliances Equipped with Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Front Caster Adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Air Supply and Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

ELECTRICAL CONNECTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Electrical Grounding Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Important Electrical Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CLAMSHELL BROILER START UP . . . . . . . . . . . . . . . . . . . . . . . .12

Temperature Veri cation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

THERMOCOUPLE LOCATIONS DIAGRAM. . . . . . . . . . . . . . . .13

LOWER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . .14

UPPER THERMOCOUPLE LOCATIONS . . . . . . . . . . . . . . . . . . .14

LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING 15

LATCH SYSTEM INTERNAL OPERATION - B, LATCHING . . .16

CLAMSHELL BROILER ACCESSORIES . . . . . . . . . . . . . . . . . . . .17

IR TENT INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

ACCESSORIES INSTALLATION. . . . . . . . . . . . . . . . . . . . . . . . . . .19

USE AND CARE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Service Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Service and Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

CLEANING AND MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . .22

Daily Cleaning (at the end of the day) . . . . . . . . . . . . . . . . . . . . . . . 22

CHICKEN PRODUCT PLACEMENT. . . . . . . . . . . . . . . . . . . . . . .27

CHICKEN / NUGGETS PRODUCT PLACEMENT . . . . . . . . . . .28

BACON / SAUSAGE PRODUCT PLACEMENT . . . . . . . . . . . . .29

DESCRIPTION OF CLAMSHELL BROILER CONTROL . . . . . .31

easyToUCH™ OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

Clamshell Broiler Operating Modes:. . . . . . . . . . . . . . . . . . . . . . . . . 32

Cook Cycle Changes: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

OTHER easyToUCH™ SCREENS. . . . . . . . . . . . . . . . . . . . . . . . . .32

Temperatures:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Warnings and Alerts: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Grates Open: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Shutdown: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Cleaning Reminders: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

START UP COOKING:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

COOKING A RECIPE: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

CHANGES TO A RECIPE COOK CYCLE:. . . . . . . . . . . . . . . . . . . . . . . . 36

SLEEP MODE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

SETTINGS MODE:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

LOGIC MENU TREE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39

TROUBLESHOOTING STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . .40

Contact

Us

Please feel free to contact

Us at 1-855-586-1542

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 4

WARRANTY

Please note that the Garland equipment was carefully inspected and packed by skilled personnel before leaving

the factory. The transportation company assumes full responsibility for safe delivery upon acceptance of the

equipment. What to do if the equipment arrives damaged:

1. File a claim immediately regardless of the extent of damage.

2. Be sure to note, “visible loss or damage,” on the freight bill or express receipt and have the person making

the delivery sign it.

3. Concealed loss or damage: if damage is unnoticed until the equipment is unpacked, notify the freight

company immediately, (within 15 days), and  le a concealed damage claim.

SHIPPING DAMAGE CLAIM PROCEDURE

This warranty covers defects in material and workmanship under normal use providing that:

1. the equipment has not been accidentally or intentionally damaged, altered or misused;

2. the equipment is properly installed, adjusted, operated and maintained in accordance with national and

local codes and in accordance with the installation instructions provided with this product;

3. the warranty serial number a xed to the appliance by Garland has not been defaced, obliterated or removed;

4. an acceptable report for any claim under this warranty is supplied to Garland;

The equipment warranty coverage remains in force for a period of one (1) year (parts and labor) from the date

the product is  rst put into operation.

The Garland Group agrees to repair or replace, at it’s option, any part that proves to be defective in material or

workmanship at no charge for the part or normal labor.

We assume no responsibility for installation, adjustments, diagnosis, or normal maintenance such as: lubrication

of springs or valves.

We assume no responsibility for travel costs beyond two (2) hours and 100 miles/150Kms round trip, travel other

than overland, and overtime costs of repair.

We exclude broken glass, paint and porcelain  nish, surface rust, gasket material, ceramic material, light bulbs

and fuses from normal coverage.

We exclude damage or dysfunction caused by  re,  ood, and like “Acts of God” that are beyond the control of

The Garland Group.

We exclude failures caused by erratic voltage or gas supplies.

The Garland Group will only cover the cost of the parts replacement and/or service.

This warranty is limited and is in lieu of all other warranties, expressed or implied. The Garland Group, our

employees, or our agents shall not be held liable for any claims of personal injury or consequential damage or loss.

This warranty gives you speci c legal rights, and you may have other rights which vary from state to state.

Do not use abrasive materials on the chrome surface, such abrasive scouring pads. Using abrasive materials

will void your warranty

Do not use this unit outdoors, operating unit outdoors will void your warranty.

Do not remove any permanently a xed labels, warnings or data plates from the appliance as this may invalidate

the Garland warranty.

Garland recommends a Preventative Maintenance Program which is essential to extends the life of the

equipment.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 5

SAFETY

• DISCONNECT ELECTRICAL SUPPLIES BEFORE OPENING PANELS FOR SERVICING.

• KEEP THE APPLIANCE AREA FREE AND CLEAR FROM COMBUSTIBLES.

• DO NOT OBSTRUCT THE FLOW OF COMBUSTION AND VENTILATION AIR (if applicable).

This appliance is for professional use and shall be used only by quali ed personnel.

Warning: Accessible parts may become hot during use. Young children should be kept away. This appliance is not

intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of

experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance

by a person responsible for their safety.”

CAUTION: THIS EQUIPMENT MUST ONLY BE OPERATED UNDER AN APPROVED HOOD SYSTEM IN ACCORDANCE

WITH LOCAL REGULATIONS IN FORCE. THIS UNIT IS INTENDED FOR INDOOR USE ONLY.

THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE SERVICE,

WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL APPLICATIONS.

Do not operate the broiler unless it has been commissioned (Start-Up) by a Factory Authorized Service Center.

Do not operate the broiler without reading this operation manual.

Do not operate the broiler unless it has been properly installed and grounded.

Do not operate the broiler unless all service and access panels are in place and fastened properly.

Do not use an extension cord to connect this appliance to a power supply.

Do not use this appliance if the power cord is damaged. Do not attempt to repair a damaged power cord.

Caution! Use care when moving this unit. This unit cannot be dropped as it will impact the performance of the

electronics.

Take care not to expose the power cord to heat (i.e. near the  ue, etc.) and be careful not to damage the cord by

pinching or rubbing on sharp edges.

Do not clean the broiler with a power washer. This appliance is not approved for power washing.

The appliance generates signi cant amounts of heat and the operator should take care when touching accessible

surfaces that are likely to get hot. Surfaces close to the cooking surface including side panels may get hot enough

to burn skin.

Do not attempt to service this appliance unless you are a quali ed service technician.

This appliance is intended for commercial use only and should only be operated by fully trained and quali ed personnel.

The electrical power supply must be disconnected prior to cleaning or any maintenance or service work being done

on the appliance.

Do not sit or stand on the appliance under any circumstances. Serious injury and damage to the appliance and/or

property could result.

Warning: The broiler grates will get extremely hot. Even close up it may not appear to be hot but can cause burns if

touched.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 6

DIMENSION SPECIFICATION

Dimensions: Broiler

MODEL HEIGHT* WIDTH DEPTH

Inches mm Inches mm Inches mm

CXBE12-1 49 1245 12.5 318 37.8 960

* Height shown to top of the  exible conduit and therefore indicated as approximate.

10.2 [259]

12.7 [323]

COOKING SURFACE

23.3 [591] 7.8 [198]

6.0 [152]

31.6 [801]

33.0 [839]

±0.5[12.7] FOR LEVEL

ADJUSTMENT(FRONT CASTERS ONLY)

23.8 [606]

3.6 [91]

8.2 [207]

37.8 [960]

12.5 [318]

49 [1245]

APPROXIMATE

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 7

CLAMSHELL BROILER SPECIFICATION

Shipping Dimensions and Weight

MODEL

SHIPPING DIMENSIONS

inches (mm)

Length Width Height *

CXBE12-1

43 1/2”

(1105mm)

27 3/8”

(695mm)

49 5/8”

(1260mm)

Shipping Weight

545 lbs/247 Kg

UNCRATED DIMENSIONS

inches (mm)

Length Width Height

37 13/16”

(960mm)

12 1/2”

(960mm)

49”

(1245mm)

Unit Weight

480 lbs/218 Kg

* 44” (118mm) without exhaust fan

Electrical Input Speci cations

MODEL OPTIONS

ELECTRICAL REQUIREMENTS**

Voltage (V) Total kW Frequency

(Hz)

Unbalance 3 phase Amps

per line

L1 L2 L3

CXBE12-1 with fan 208 / 3phase 16.05 60 43.4 43.4 47.0

without fan 208 / 3phase 16.00 60 43.2 43.2 47.0

A 5-foot (1.5m) long power supply cord with an integral (NEMA 15-50) plug is provided with each model.

Note: Wiring diagram is supplied with each unit.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 8

INTRODUCTION

GARLAND RECOMMENDS THAT INSTALLATION, MAINTENANCE AND REPAIRS BE DONE BY AN

AUTHORIZED SERVICE AGENCY, OTHERWISE THE WARRANTY WILL BE DEEMED NULL AND

VOID. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEB SITE AT

http://www.garland-group.com.

This appliance should be given regular care and maintenance to operate at peak performance and

maximum energy e ciency. It is recommended that the unit be inspected every 6 months by a

certi ed service technician for proper operation and performance. Remember “regular maintenance

ensures peak performance.”

Every broiler is inspected and tested at the factory prior to shipment.

Packing

The product is shipped in a substantial crate with

the broiler in vertical position. Casters are factory

installed on the broiler. Garland places the unit/

accessories in the crate in a neat and organized

manner and in such a way as to eliminate

damage from movement, rubbing etc.

Check crate for any visible damage sustained

during transit.

It is recommended to remove crate when the

clamshell broiler is inside the kitchen.

Unpacking

CAUTION

Heavy load

Use of lifting aids

and proper lifting

technique required

Carefully remove unit from crate and thoroughly

inspect it for any visible or concealed damage.

Report any damage immediately to your carrier

to  le the appropriate freight claims. For more

information, see page 4. Push or pull broiler must

be taken care to see that the broiler does not tip

over.

Do not remove any permanently a xed labels,

warnings or data plates from the appliance as

this may invalidate the Garland warranty.

Temporary Storage

Garland provides adequate protection under

normal conditions. The broiler may need

additional protection if it is stored near salt water,

a tropical area, or other unfavorable conditions.

You must contact Garland immediately if these

conditions occur.

Safety

It is essential that the instructions in this manual

be strictly followed for the safe and economical

operation of the equipment. Should it be

known or suspected that a fault exists with the

appliance, then it must not be used until the fault

is recti ed by a authorized or certi ed service

person.

This appliance provides a sleep mode which

ensures the unit avoids overheating when idle.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 9

INSTALLATION

THIS PRODUCT IS NOT AUTHORIZED FOR HOME OR RESIDENTIAL USE. GARLAND WILL NOT PROVIDE

SERVICE, WARRANTY, MAINTENANCE, OR SUPPORT OF ANY KIND OTHER THAN IN COMMERCIAL

APPLICATIONS.

General

In the United States the installation must comply

with the latest edition of the National Electrical

Code ANSI/NFPA 70 – latest edition and/or local

Codes to assure safe and e cient operation.

In other countries installation must be carried out

by a factory authorized service representative

according to the relevant regulations, codes of

practice and the related requirements of the

country of destination.

Adequate clearance must be provided for

servicing and proper operation.

If you have any questions regarding the

installation of this unit, contact the Manitowoc

KitchenCare at (855)-586-1542 or Garland

Regional Service Managers.

Rating Plate

Two (2) rating plates will be installed on each

unit, and they can be found:

a. Inside the front panel under the electronic

touch control.

b. The lower edge of the right exterior body side

near the front of the unit.

b

a

If service or replacement

parts are needed, refer to

the model number

(including pre x & su x

letters/numbers) and serial

number on the rating plate

when in contact with the

factory or authorized

service agency. These

numbers ensure proper

unit identi cation, faster and more accurate

service.

Positioning and Setup

CAUTION

Heavy load

Use of lifting aids

and proper lifting

technique required

The unit is very heavy (500 Lbs) so some form of

mechanical assistance is recommended to lift

and position the broiler.

The unit is designed to be placed on a smooth

and level  oor built to withstand the weight

of the fully laden appliance. To comply with

NSF Sanitation Standards the unit must stand

on casters for ease of mobility during cleaning

procedures.

Appliances Equipped with Casters

All broilers are shipped with casters installed

in place, however some adjustment may be

required to level the unit. The front casters are

adjustable swivel casters with brakes. The rear

casters are  xed. Garland recommends installing

restraining chains/cables from the  oor/wall to

the rear of the unit. These restraints limit the

mobility of the appliance.

FRONT CASTER WITH BRAKE REAR CASTER WITHOUT BRAKE

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 10

INSTALLATION, continuation

Air Supply and Ventilation

VENTILATION REQUIREMENTS MAY BE SUBJECT

TO LOCAL BUILDING AND FIRE CODES. CONSULT

LOCAL AUTHORITIES HAVING JURISDICTION.

This broiler appliance must be vented properly

to operate correctly and safely. Due to the

extremely high temperature a  re safety system

should be installed. In addition, frequent

cleaning of the vent hood and the appliance

greatly reduces any  re risk.

For any commercial cooking appliance, means

must be provided to exhaust combustion

waste products, steam, etc. to the outside of

the building. Proper ventilation is essential for

optimum performance.

Air movement should be checked during

installation. There must be adequate air

intake into the building to compensate for

the amount of air removed by the ventilation

system. Without a proper balance, abnormal

atmospheric pressure will occur, a ecting burner

and appliance performance. If air movement is a

concern, adjustments should be made to correct

the problem by Factory authorized service

technician.

HAVING DIFFICULTY OPENING DOORS THAT

EXIT THE BUILDING IS AN INDICATION THAT

THE BUILDING HAS A PROBLEM WITH AIR

MOVEMENT.

Do not use fans to blow air directly at the

appliance. This can create air cross-currents

and/or excessive drafts that interfere with the

operation of the unit.

Front Caster Adjustment

1. Turn the clamshell

broiler Green Power Main

Switch OFF. ( “0” position)

ON

OFF

2. Rear Casters are  xed - DO NOT ATTEMPT TO

ADJUST THEM.

3. Adjust the two (2)

front casters only.

4. Lock the caster using

the caster brake (Note:

applying the caster

brake system will lock

the wheel and the swivel

of the caster assembly).

5. Carefully raise front of unit slightly so that front

wheels are o the ground and no longer bearing

unit weight.

6. Loosen caster jam nut by turning it clockwise

with a wrench.

7. Adjust the caster assembly by turning the caster

(brake on) clockwise to increase the height or

counterclockwise to decrease the height.

8. After the broiler is completely level, tighten

caster jam nut to secure the caster assembly.

IMPORTANT NOTE

DO NOT TOUCH CASTER NUT

On the caster assembly shown above there is a

nut used to assemble the swivel system - do not

use wrench on this nut. This nut is intended for the

caster swiveling system only.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 11

ELECTRICAL CONNECTION

DISCONNECT THE POWER SUPPLY BEFORE SERVICING.

HIGH

VOLTAGE

IMPORTANT: The appliance must be electrically

grounded in accordance with local codes, or in

the absence of local codes, with the National

Electrical Code ANSI/NFPA70, or the Canadian

Electrical Code CSA C22.2, as applicable.

Electrical Grounding Instructions

The appliance is equipped with a standard Nema

15-50 plug with appropriate strain relief for your

protection against shock hazard and should be

plugged directly into a properly grounded three

prong receptacle. Do not cut or remove the

grounding prong from this plug.

Important Electrical Precautions

Never touch anything that is powered by

electricity when your hands are wet.

It is recommended to allow enough slack on the

electrical cord to allow the appliance to be pulled

out for proper regular cleaning and maintenance.

DO NOT USE AN EXTENSION CORD TO CONNECT

THIS UNIT TO A POWER SUPPLY.

DO NOT USE THIS APPLIANCE IF THE POWER

CORD IS DAMAGED.

DO NOT ATEMPT TO REPAIR A DAMAGED POWER

CORD.

DO NOT EXPOSE THE POWER CORD TO HEAT OR

SHARP EDGES.

DO NOT OPERATE BROILER IF THE CORD HAS

BEEN PINCHED OR HAS BEEN DAMAGED AS A

RESULT OF RUBBING ON SHARP EDGES.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 12

IMPORTANT NOTE:

Prior to installation, check the electrical supply to ensure input voltage and phase match the

equipment - voltage rating and phase. Many local codes exist and it is the responsibility of the

owner/installer to comply with these codes.

Certied

Installer

Ensure power supply is connected to the

appliance.

Remove all factory applied protective material

by washing with hot water, mild detergent, or a

soap solution.

NOTE: Each clamshell broiler has been factory

tested and adjusted prior to shipment. It may

be necessary to further adjust the unit as part

of a proper installation. Such adjustments are

the responsibility of the installer. Adjustments

are not considered to be defects in material and

workmanship and are not covered under the

original equipment warranty.

REMOVE STAINLESS STEEL PLASTIC FILM COVER

Removing this  lm is one of the things that must

be done once the broiler is in place. The  lm

covers both internal and external components

(e.g. Side panels, crumb tray, grease shield) and

must be removed before turning the broiler on.

1. Using a plastic scraper wedge the  lm away

from the stainless steel.

2. Grasp and pull the  lm very gently away from

the stainless steel.

PEEL OFF PLASTIC FILM

Temperature Verification

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

The upper and lower clamshell broiler cooking

surfaces must be cleaned.

The broiler is designed and rated for operating

conditions where the temperature is above 32F.

1. The upper and lower clamshell broiler should

be at operating temperatures to perform this

calibration veri cation (approximately 30

minutes).

2. Place temperature probe over the

thermocouple A as per  gure #1 (under:

thermocouple locations diagram). Allow

about 10 seconds for the pyrometer to

respond and stabilize temperature.

3. Temperature delta between pyrometer and

controller must be +/- 200F. If temperature

delta between pyrometer and controller

is greater than +/- 200F, call Manitowoc

KitchenCare at 1- 855-586-1542.

4. Repeat for thermocouples located at

positions B, C, & D.

CLAMSHELL BROILER START UP

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 13

THERMOCOUPLE LOCATION

COOKING AREA

-TOP-

2.35”

2.35

14.73”

7.23

”

RL

COOKING AREA

-BOTTOM-

RL

2.72”

2.72”

14.92”

7.68”

GRILL FRONT

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

A

A = Bottom Left Rear

B = Bottom Right Front

C = Top Right Rear

D = Top Left Front

B

C

D

Figure #1

THERMOCOUPLE LOCATIONS DIAGRAM

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 14

LOWER THERMOCOUPLE LOCATIONS

UPPER THERMOCOUPLE LOCATIONS

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 15

LATCH SYSTEM INTERNAL OPERATION - A, UNLATCHING

Check list for the top platen grate latch mechanism to the cowl assembly:

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

PPE

Approved Personal

Protective Equipment

Must be worn

How to unlatch top grate from cowl assembly.

Untighten knob counterclockwise approximately

 ve turns (as shown in  gure #1), until grate will drop

approximately 1/4” to a safety lock, not allowing the

grate to drop all the way down (as shown in  gure

#2).

Latch

Grate

Cowl Ass'y

Figure #1 shows the latch system locked in place.

1/4" drop

Figure #2 shows the latch system in safety place.

Simultaneously push the grate up while pulling the

knob out to release the grate as shown in  gure

#3. (knob does not come out of the cowl assembly)

Grate can now separate from the cowl assembly.

Keep holding the grate until the resting position.

Pull

Figure #3 shows the latch completely unlatched

from the cowl assembly.

Important note: Hand support should be

maintained until the grate is fully locked in closed

or open resting position, to prevent the sudden

drop of the grate assembly.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 16

LATCH SYSTEM INTERNAL OPERATION - B, LATCHING

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

PPE

Approved Personal

Protective Equipment

Must be worn

How to latch the top grate to cowl assembly.

While pulling the knob, with the other hand lift up the

upper grate, (as shown in  gure #4).

Note: Ensure the upper grease shield is in the right

place aligning the two notches as shown above.

Pull

Figure #4 shows the grate being moved up to latching

position.

Push

Figure #5 shows the latch system passing through safety

lock area.

Push knob until latch passes through the safety lock

and into the locking position. The grate may have to be

moved slightly up/down.

Figure #6 shows the latch completely latching the grate

to the cowl assembly. Turn knob approximately 5 turns,

until you feel resistance.

Important note: Hand support should be maintained

until the grate is fully locked in place, to prevent the

sudden drop of the grate assembly.

How to check:

Knob should be turned

clockwise only  nger tight.

Ensure the bracket is tight,

in place and there is no

gap on either side of the

bracket.

Incorrect:

Grate not in place, front side too low compared to rear

side.

Correct:

Grate in place, with consistent gap.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 17

CLAMSHELL BROILER ACCESSORIES

Oil Reservoir

Oil Roller Handle

Oil Roller

Oil Reservoir Insert

Hi Temperature

Grill Brush

Tool Holder

Scraper (not stored on broiler)

Note: Accessories will be available for the broiler launch period and later can be purchased through

the Chick Fil A warehouse. (subject to change)

Brush Holder

O

i

l

R

eser

O

i

l

R

e

serv

oi

r

S

c

r

a

pe

r

(not stored on broiler

)

O

i

l

R

o

l

le

r

O

i

l

R

o

Nugget Tray, Grease Drawer, Shield, and Nugget Racks

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 18

IR TENT INSTALLATION

• The new IR Tent Assembly will protect and extend the life of the lower IR element.

• The IR Tent can be removed for cleaning at end of day, and will help to reduce the clean time for the rest of

the broiler if used.

• Part required for installation: Broiler IR Heat Tent Assembly.

Turn broiler o and disconnect power supply.

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

PPE

Approved Personal

Protective Equipment

Must be worn

.

How to install an IR Tent.

1. Raise platen and open the lower grates.

2. Use Scotch Brite green pads to clean the heating

elements and interior surfaces. Remove any dirt

and grease from the area.

3. Insert the IR Tent assembly in the orientation as

shown. No fasteners are required.

4. Ensure the IR Tent assembly sits properly in place

before closing the grates. Shown below is a top

view of an IR Tent in installed position.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 19

ACCESSORIES INSTALLATION

GREASE DRAWER

RIGHT NUGGET RACK

LEFT NUGGET RACK

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 20

USE AND CARE

Operation

IF FOR ANY REASON THE ELECTRICAL POWER IS INTERRUPTED OR THE CIRCUIT BREAKER IS TURNED

OFF, TURN THE POWER OFF TO THE APPLIANCE BY SWITCHING THE MAIN POWER SWITCH OFF.

CONTACT A FACTORY AUTHORIZED SERVICE REPRESENTATIVE BEFORE ATTEMPTING TO RESTORE

THE POWER. FOR A LIST OF AUTHORIZED SERVICE AGENTS, REFER TO THE GARLAND WEBSITE AT

http://www.garland-group.om

Shutdown

Turn main switch to the “OFF”, “0” position

For extended shut down periods, turn main

switch “OFF” “0” position, and unplug the

electrical power cord.

NOTE: Do not abuse the appliance by leaving at

high temperature setting when not required.

Warnings

Do not use an extension cord to connect this

appliance to a power supply.

Do not use this appliance if the power cord is

damaged.

Do not attempt to repair a damaged power cord.

Do not expose the power cord to heat and be

careful not to damage the cord by pinching or

rubbing on sharp edges.

Do not clean the unit with a power washer.

This appliance is not approved for power

washing.

HOT SURFACE

The appliance generates

signi cant amounts of heat and

the operator should take care

when touching accessible surfaces

that are likely to get hot. Areas

close to the cooking surface

including side panels may get hot enough to

burn skin.

Do not attempt to service this appliance unless

you are a factory authorized service technician as

it will void your warranty.

This appliance is intended for commercial use

only and should only be operated by fully trained

and quali ed personnel.

The electrical power supply must be

disconnected prior to cleaning, maintenance or

service.

Do not sit or stand on the appliance under any

circumstance. Serious injury and damage to the

operator, appliance and/or property could result.

Do not operate the appliance unless all panels

and covers are installed.

Ensure that the unit does not contain food debris

or is obstructed in any way. A clean cooking

surface is imperative for proper operation.

Use only stainless steel, wood or plastic tools as

supplied to scrape o heavy deposits or oil.

Do not use generic steel scrapers or knives, as

iron particles may become embedded and rust.

NEVER USE STEEL WOOL.

The Grease Box should be emptied as required.

Do not allow it to over ll.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 21

USE AND CARE, continuation

Do not cool o a hot broiler with ice. The use of

ice may damage the castings, crack the welds, or

warp the broiler grate castings which will void

the warranty.

Once the unit has cooled, external stainless steel

panels should be cleaned using a mild detergent

and/or a food-safe liquid cleaner designed to

clean stainless steel. If necessary to use a non-

metallic scouring pad, always rub in the direction

of the grain in the metal to prevent scratching.

Wash a small area at a time and rinse the

washed area with a clean sponge dipped into a

disinfectant and wipe dry with a soft clean cloth

before it can dry.

It is recommended to clean the control screen

only with a damp soft cloth.

Use only stainless steel, wood or plastic tools

to scrape o heavy deposits or oil. Do not use

ordinary steel scrapers or knives, as iron particles

may become embedded and rust. NEVER USE

STEEL WOOL.

Rinse with clean water and wipe away residue

with a clean, dry cloth.

The grease drawer should be emptied as

required. Do not allow it to over ll.

Scrape the grease trough and chute, directing

any grease/debris into the grease drawer. Once

cool enough to handle, empty grease drawer,

scraping out stubborn grease/debris and wash

drawer in a hot soapy solution.

Service Maintenance

Any maintenance involving the disassembly of components should be performed by a factory

authorized service technician as part of a regular kitchen maintenance program. Regular (at least

6 month intervals) inspection should be done to verify performance and make any necessary

adjustments to the appliance. In addition, cleaning behind the front panel should also be done by a

factory authorized service technician during regular maintenance.

Service and Parts

If for any reason this appliance requires service, contact Manitowoc KitchenCare at 1-855-586-1542.

All repairs must be performed by a quali ed technician, using genuine Garland replacement parts or

there will be a risk of voiding the warranty.

Refer to the rating plate found on the right exterior side of the unit, when calling for service. The plate

contains the model and serial numbers for your appliance. Properly identifying the appliance will

ensure the factory, or your local service agency provide faster and more accurate service.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 22

CLEANING AND MAINTENANCE

IMPORTANT NOTE:

THIS APPLIANCE WILL WORK AT MAXIMUM PERFORMANCE AND LAST LONGER IF IT IS PROPERLY MAINTAINED.

FOLLOWING A CLEANING SCHEDULE AND HAVING THE UNIT CHECKED AT LEAST ANNUALLY BY AN

AUTHORIZED SERVICE AGENT ARE RECOMMENDED.

(Always check with Chick- ll-A store Manager for latest cleaning information)

CAUTION

Cleaning

in

Process

IT IS THE USER’S RESPONSIBILITY TO PREVENT THE HAZARDS OF GREASE ACCUMULATION BY

CLEANING AND MAINTAINING THE APPLIANCE ON A REGULAR BASIS. GARLAND WILL NOT BE

RESPONSIBLE FOR DIMINISHED PERFORMANCE AND/OR DAMAGE, OR FIRES RESULTING FROM

MISUSE AND/OR POOR CLEANING AND MAINTENANCE PROCEDURES.

Daily Cleaning (at the end of the day)

ELECTRICAL

HAZARD

Warning: Always disconnect

electrical power before cleaning

accessible panels.

HOT SURFACE

Grill Temperatures

Will Cause Severe

Burns

PPE

Approved Personal

Protective Equipment

Must be worn

1. Press the GREEN

button to raise

upper platen; allow

clamshell broiler to

cool for approximately

20 minutes before

cleaning.

Eye protection or face

shield must be used for

the following steps.

2. Turn the clamshell

broiler Main Power

Switch OFF. (Green

Main Power switches

are set at the ON:”I”

and OFF: “0” position)

ON

OFF

Protect your Hands

Wear Glove

3. Remove oil/roller tray

insert and discard

canola oil left in the

pan.

4. Disassemble oil roller

by sliding roller o of

handle.

5. Take all cooking tools and holders to

compartment sink to be washed.

6. Release upper broiler

grate in order for

surfaces behind grate

to be cleaned.

• With the broiler

upper platen in the

raised position, rest

gloved hand in place

to catch upper grate

when it is released.

• Turn knob counterclockwise until grate is

released. This may require 5 or more turns to

unlatch

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 23

CLEANING AND MAINTENANCE, continuation

7. Remove upper

grease shield out

of the broiler lid.

Wash, rinse, sanitize,

and air dry until

compartment is dry.

8. Wipe surface with

damp towel, until

clean. Use detailing

tool if excessive

carbon buildup is

present.

9. Clean areas not

accessible during

daily broiler cleaning.

Wipe inside of

stainless steel edges

around broiler grate.

10. Clean areas at the far end of the broiler grate

assembly. Wipe clean with a damp cloth all the

grease accumulated in that area as illustrated

above.

11. Wipe the hinges and surrounding areas

between the cowl assembly and the grate until

clean, with a damp cloth as shown above. Avoid

catching  ngers in the mechanism.

12. Brush upper heating

elements and areas of

heavy build-up using

broiler brush.

13. Replace upper grease

shield and return

upper broiler grate to

position.

• Raise grate to just

below lid or cowl.

• Pull knob out to allow

grate to slide into

place.

• Continue supporting

weight of grate until

knob is completely

tightened.

Note: Ensure that the upper grease shield is in

the right place aligning the two notches as shown

above.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 24

CLEANING AND MAINTENANCE, continuation

14. Tighten knob

completely, until

bracket touches the

cowl assembly, but

do not over-tighten.

Ensure broiler grate is

tight up to the cowl

assembly. The grate

should be parallel to

the cowl assembly.

(see previous latching

instructions)

15. Brush upper broiler

grate with broiler

brush, from front to

back, to push debris

towards the back of

broiler.

16. Brush the lower

broiler grates with

broiler brush. Brush

from front to back .

17. Use detailing tool

to raise each half of

lower grate.

Careful not to drop grates

while they are raised.

18. Scrape grate surfaces

that are now exposed,

 rst with tooth side

of detailing tool,

then with smooth

side. Brush heating

elements and area of

heavy build-up using

broiler brush.

19. Remove IR tent

assembly from the

IR elements. Lift up

straight IR tent and

place it in the sink to

be wash.

20. Use detailing tool to

lower grate halves

back into a lower

position.

21. Remove skirt on each

side of lower broiler.

Lift each one straight

up from the sides,

then tilt until skirt is

clear of broiler.

Important Note: Be careful not to get Kay QSR

super contact cleaner on the grates.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 25

CLEANING AND MAINTENANCE, continuation

22. Use Kay QSR super

contact cleaner to

clean stainless steel

edges around upper

and lower grates.

• Wring out a clean,

sanitized towel and

spray with Kay QSR

super contact cleaner.

• Turn towel over and

wipe surface again to

remove excess cleaner.

CAREFUL!

CRUMBS COULD STILL BE WARM.

BE AWARE; CRUMBS MUST BE

COOL BEFORE DISCARDING

IN TRASH CAN

23. Slide out grease

drawer.

• Remove crumb ba e.

• Scrape crumbs from

ba e and grease

drawer with metal

spatula and discard in

trash can.

24. Rinse crumb ba e,

grease drawer and

detailing tool with

sprayer at the kitchen

sink.

• Remove grease

drawer and empty.

• Clean grease drawer,

crumb ba e and

scraper with hot water.

25. Remove any

remaining carbon

build-up with metal

spatula

• Clean brush tool

with hot water at the

compartment sink.

Important Note: Roller brushes should be

cleaned daily and discarded at the end of the

week.

Tip: Cleaning Instructions are guidelines. Clean

more frequently if needed.

26. Discard used oil

roller pads. New ones

should be used when

assembling oil roller

for the next day.

27. Wash, rinse, sanitizer and air -dry crumb ba e,

grease drawer, detailing tool, broiler brush,

nugget screen, lower broiler skirts, oil/roller

tray, roller pan, oil roller and handle.

• Wash, rinse, sanitize

and air-dry all parts in

kitchen sink.

• Replace all parts after

cleaning.

28. Clean all exterior broiler surfaces

• Wring out a clean, sanitized towel well and

spray with degreaser solution.

• Wipe all exterior surfaces.

• Turn towel over and wipe surface again to

remove excess degreaser.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 26

CLEANING AND MAINTENANCE, continuation

29. Sanitize all exterior broiler surface

• Wring out a clean, sanitized towel well and

spray with sanitizer.

• Wipe all exterior surfaces.

• Leave sanitizer on surfaces for at least 15

seconds to kill any remaining bacteria.

• Turn towel over and wipe surface again to

remove excess sanitizer.

• Clean the control screen only with a damp soft

cloth.

30. Reinstall parts

removed for cleaning,

after they have air-

dried.

Note: the next following steps 31 through 35 are

for unit with exhaust fan only.

31. Press the GREEN

button to lower

upper platen; Turn

the clamshell broiler

Main Power Switch

OFF (Green Main

Power switches are

set at the OFF: “0”

position).

32. Remove the three

(3) thumb screws

located around the

motor.

Important: Be gentle

with the electrical

conduit when

removing motor,

electrical conduit is

not designed to be

disconnected. Do not

attempt to disconnect

the motor conduit.

33. Lift up the motor, and spray blower wheel

with degreaser solution. It is recommended

to perform cleaning over a towel/rug/paper

for easy disposal of the falling debris. Rest the

upper blower assembly safe with all other parts

are cleaned and returned.

34. Remove exhaust

tray, wring out a

clean, sanitized

towel and spray

with degreaser

solution. Turn towel

over and wipe

surface to remove

grease.

35. Spray the exhaust tray and housing with

degreaser solution. They can be cleaned in the

sink to remove grease/debris.

36. Place exhaust tray,

housing & motor in

place and tighten

the (3) thumb

screws manually by

hand.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 27

CHICKEN PRODUCT PLACEMENT

This procedure is used to cook marinated chargrilled

 lets, unmarinated Chick- l-A  lets and Grilled

Nuggets on the Garland clamshell broiler.

Before you begin loading chicken, be sure to…

≠Verify that chicken has been thawed (35°-40°F

/ 1.7° - 4.4°C). Chicken that is not completely

thawed will not cook properly and may not reach

the internal product temperature required to kill

bacteria (165°F / 74°C).

≠Verify that enough chicken for current batch has

been  lleted.

≠Verify remaining shelf life and quality of chicken.

Notify your Supervisor or Operator if any chicken

has passed its expiration date.

≠Keep chicken refrigerated until immediately

before grilling so it will maintain an internal

product temperature of 40°F / 4.4°C or lower.

≠To avoid  avor transfer, use separate yellow trays

for transferring chargrilled  lets and Nuggets/

Chick- l-A  lets to broiler.

≠Store yellow tray (and yellow-handed tongs,

if used) in refrigerator when not in use to help

prevent bacterial growth.

Ingredients Quantities

Raw  lets (chargrilled

or Chick- l-A  lets) Up to 10 per batch

Raw Nuggets Up to 50 per batch

Equipment/Items Used For

Yellow food service

gloves Handling raw chicken

Yellow apron Working with raw chicken

Designated yellow

trays

Transferring raw

chargrilled  lets to broiler

Transferring raw Nuggets/

Chick- l-A  lets to broiler

1. Remove chicken from refrigerator and place it on

designated yellow tray.

2. Notify Boards person that  lets are ready for

cooking. This will alert Boards person to prepare

broiler.

3. Load raw chicken onto broiler.

• Fillet:

—Ensure that oil has been applied to lower and

upper broiler grates.

—Load up to 10  lets on broiler (5 rows of 2

 lets), working from front to back.

—Position  lets so they are centered on left

half or right half of lower broiler grate (not

overlapping outer or inner edges of broiler

grate).

1

2

1

2

34

Load of 2  lets Load of 4  lets

1

2

56

34

1

2

5

6

3

4

910

78

Load of 6  lets Load of 10  lets

—Place  lets with smooth side down because

best broiler marks will show on smooth side.

—Point tips of  lets to outside of broiler, so that

thickest portion of  let is in center of broiler.

—Make sure  lets do not touch.

(Always check with Chick- l-A store Manager for latest cooking methods)

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 28

CHICKEN / NUGGETS PRODUCT PLACEMENT

• Nuggets:

—Ensure that Nugget rack screen are in place,

on lower broiler grate and that oil has been

applied to screen and upper broiler grate.

—Load up to 50 Nuggets starting at front of

broiler; spread Nuggets out evenly on Nugget

screen.

—Keep Nuggets at least ½” from edge of broiler.

—Make sure Nuggets do not touch. Nuggets

that touch will stick together and will not cook

properly.

CAUTION: If broiler sounds warning tone while

loading product, step back from broiler immediately

to avoid risk of being burned when broiler lid closes. If

this happens, ask Boards person to reset timer.

To avoid cross-contamination, never touch broiler

without  rst removing yellow gloves and washing

and sanitizing hands.

Cook only the amount of chicken that will be served

within 30 minutes. Never cook more than designated

amount at a time.

Do not use butter- avored oil to coat broiler grates

4. Notify Boards person that chicken is loaded and

ready to be cooked.

5. Remove raw chicken transfer pans (and any

utensils used) from Boards area while Boards

person lowers broiler lid.

6. Refrigerate transfer pans (and any utensils used)

to minimize risk of bacterial growth.

7. Clean and sanitize yellow tray (and any utensils

used) every 4 hours.

—Take items to sink after 4 hours of use.

—Wash, rinse, sanitize and air-dry. This breaks

bacterial growth cycle and reduces food safety

risks.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 29

BACON / SAUSAGE PRODUCT PLACEMENT

Before you begin cooking bacon or sausage, be

sure to:

≠Verify that broiler is clean. If any burned

food particles or carbon build-up appear on

upper or lower broiler grates, clean them with

broiler brush. (See Garland Broiler: Cleaning

Garland Broiler after Each Batch).

≠Verify that Duke holding station has been

pre-heated, that compartment for holding

sausage (SAUS) has a black, solid lid (SOLD)

and that compartment for holding bacon

(BACN) has a gray, vented lid (VENT).

Ingredients Quantities

Bacon, full strips Up to 15 per batch

Sausage patties Up to 10 per batch

Equipment/Items Used For

Used For Clear food

service gloves or

metal-handled tongs

Placing bacon or sausage

on broiler

Food  lm Wrapping unused bacon

or sausage

Dated and labeled

stickers Monitoring shelf life

Metal spatula or metal-

handled tongs

Removing cooked bacon

or sausage from broiler

Duke holding pan Holding bacon or sausage

1. Remove thawed bacon or sausage from

refrigerator. Cook only amount that will be used

within 30 minutes.

2. Press PRESS & GO icon to bring broiler out of

standby mode, if needed. Display will show

available products to be cooked on the broiler.

It is NOT necessary to coat broiler grates with oil when

cooking bacon or sausage.

CAUTION: To save energy, broiler will automatically

close and enter sleep mode unless a cooking cycle

is started within 3 minutes from end of previous

cooking cycle.

• Load bacon or sausage as soon as broiler is ready.

• If unexpectedly delayed so that you are not able

to  nish loading product within 3 minutes, press

ABORT icon to reset 3-minute timer

3. Load bacon or sausage on broiler.

• Bacon:

—Load up to 15 full strips of bacon on broiler,

working from front to back. Position slices

horizontally on broiler grates.

—It is best to position bacon strip so they are in

center of the grill grates (not overlapping outer

edges of grill grates).

—Make sure bacon strips do not touch.

• Sausage:

—Load up to 10 sausage patties (5 rows of 2

patties), working from front to back.

—Position sausage so that patties are centered

on left half or right half of lower broiler grate

(not overlapping outer or inner edges of broiler

grate).

—Make sure sausage patties do not touch.

(Always check with Chick- ll-A store Manager for latest cooking methods)

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 30

BACON / SAUSAGE PRODUCT PLACEMENT, continuation

CAUTION: If broiler sounds warning tone while

loading product, step away from broiler immediately

to avoid risk of being burned when broiler lid closes.

Then reset timer.

Do not use butter- avored oil to coat broiler grates

4. Start cooking cycle.

—Press appropriate product icon.

—Press START button to close lid immediately.

—Broiler display will identify product being cooked

(BACON or SAUSAGE) and remaining cook time.

—It is important to press correct product icon

because broiler has individual settings for each

product.

—If wrong product icon is pressed, the product

selection can be changed within  rst 30 seconds

of cook cycle.

—Press and release ABORT icon.

—Press correct PRODUCT icon.

—Press START icon.

—After 30 seconds, if cook cycle is stopped the

product must be discarded because it will not be

completely cooked

5. Return unused bacon or sausage to refrigerator.

At end of day, wrap unused bacon in food  lm to help

prevent  avor transfer. Make sure dated and labeled

sticker is attached; sticker must re ect date package

was opened.

SHELF LIFE for bacon (40°F or lower), from time

package is opened until bacon is cooked, is 7 days.

SHELF LIFE for sausage (40°F or lower), from time

thawed until cooked, is 7 days

6. Verify that bacon holding pan or sausage holding

pan will be empty before new batch  nishes

cooking.

7. Press Start icon (Ý) when beeper sounds. (When

cooking cycle is complete, broiler lid will open

automatically and REMOVE will show on display.

Timer will continue to beep until icon is pressed).

Bacon and sausage must reach an internal

temperature of 165°F for a minimum of 15 seconds to

kill bacteria.

8. Inspect color of cooked bacon or sausage, using

Test Quality Photos as guideline.

If sausage or bacon fails to match color requirements

in Test Quality Photos, cook batch for an additional

45 seconds, by pressing the (0:45) icon. Lid will close

during additional cooking time.

9. Transfer bacon or sausage to holding pan with

metal spatula. Spread product out in holding pan

so it will not touch lid.

10. Hold bacon or sausage according to current

procedure. (See Boards–Breakfast: Bacon and

Sausage).

HOLDING TIME for cooked bacon or sausage (140°F

or higher), from time cooked until served, should not

exceed 30 minutes.

11. Clean broiler surfaces with broiler brush after

each batch. (See Garland Broiler: Cleaning

Garland Broiler after Each Batch).

12. Press SLEEP icon (moon icon) to lower broiler lid if

next batch will not be cooked immediately.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 31

DESCRIPTION OF CLAMSHELL BROILER CONTROL

PRESS & GO - Used to access the

preheat and cooking modes of the

broiler.

MENUS - Used to add, edit, and

delete Menus from the library.

A Menu is a collection of cook

recipes. Password protected.

SETTING - Used to change certain

settings, such as date, time, and

volume. Password protected.

RECIPES - Used to add, edit, and

delete Recipes from the library.

A Recipe consists of the cooking

times, temperatures, and platen

gaps for preparing a food item.

Password protected.

DIAGNOSTICS - Select to view

diagnostics screens. Password

protected.

CLEAN MODE - Used to put the

broiler into Clean mode. When

the broiler is set to enforce the

cleaning schedule, using the Clean

Mode resets the cleaning counter

COOK CYCLE CHANGE - Used

to adjust a recipe’s cook time or

platen gap, if required to achieve

food safety and quality standards

LOCK - Used to temporarily

lock the touch screen. Locks the

touch screen for six (6) seconds

to prevent accidental key presses

when wiping the screen

LANGUAGE - Used to change the

language of on-screen prompts.

Only available if other languages

have been pre-loaded on the

broiler.

HOME - Returns to the Home

screen, the launching point for

Cooking and programming modes.

When the home screen is showing,

the heaters are o .

TEMPERATURE - Used to view the

temperature settings and actual

temperature in each zone.

SLEEP - Used to enter sleep mode.

In Sleep mode, the platen lowers to

conserve energy while the broiler

is inactive

easyToUCH™ HOME & RECIPE SELECTOR PAGES

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 32

easyToUCH™ OVERVIEW

OTHER easyToUCH™ SCREENS

Clamshell Broiler Operating Modes:

The Clamshell Broiler operates in several modes

accessible using the easyToUCH™ screen. All modes

except for Sleep are selected from the Home screen.

Clean mode may be selected from the Home screen

or from Press & Go (cook) mode.

Press & Go mode is used to select menus, preheat the

broiler, and cook recipes. The broiler will not preheat

unless Press & Go has been selected. If multiple

menus have been set up, select the appropriate

menu to ensure the broiler preheats to the correct

temperature.

The recipes stored by the broiler contain the cooking

pro les (times, temperatures, and platen gaps) for

various products.

If multiple menus have been set up, each may contain

di erent recipes. To change the menu, select the

“Menu” button at the top of the easyToUCH™ screen.

Sleep mode lowers the platen to conserve energy

while the broiler is not in use while keeping it ready

to start a cook cycle. The broiler may be con gured

to enter Sleep mode automatically after a period of

inactivity, depending on the set up.

To enter Sleep mode manually, press the Sleep

icon. The upper grate will lower, and the broiler will

maintain the set temperatures.

To exit Sleep mode, select WAKE on the easyToUCH™

screen or press the GREEN push-button. The upper

grate will rise and the broiler is ready to cook.

To stop the broiler from automatically entering Sleep

mode, elect the red ‘X’ on the easyToUCH™ screen or

press the GREEN push-button. The upper grate will

rise and the broiler is ready to cook.

Clean mode has two functions: it resets the cleaning

counter and brings the broiler to the appropriate

temperature for cleaning.

Note: check with the Chick- l-A store manager to

establish whether or not clean mode should be used.

By putting the broiler into Clean mode before

cleaning the broiler, the cleaning reminder is reset

to zero and the “Cleaning Reminder” prompts are

suppressed. If the cleaning schedule is enforced, at

some point the broiler must enter Clean mode before

cooking may resume.

If a cleaning temperature has been set, Clean mode

will bring the broiler to the set temperature prior to

starting the cycle. (A cleaning temperature may be

speci ed if required by the cleaning procedure or

cleaning chemicals.)

Cook Cycle Changes:

To ensure a quality product, the cook time and platen

gap of a recipe may be changed prior to starting the

cook cycle. Using the Cook Cycle Change screen, time

can be added or subtracted from the end of a recipe

and the platen gap can be opened or closed.

To change the cook cycle, select a recipe then press

the “+” icon. The Cook Cycle Change screen appears.

Using the up and down arrows, the time and the

cook gap can be adjusted within certain limits.

The changes made will stay in e ect until they are

changed again or cleared altogether. Changes to a

recipe can also be cleared by pressing the “CLEAR”

button on the Cook Cycle Change screen.

When a recipe has been changed, the recipe will have

a “+” indicator on the Recipe Selector screen, and the

cooking progress screen will show the adjustments to

the recipe.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 33

easyToUCH™ OVERVIEW, continuation

Temperatures:

The temperature screen shows the actual and the

set point temperatures at each thermocouple, and

whether that zone is heating or at temperature.

The temperature screen can be displayed by pressing

the icon in the top right corner when cooking,

cleaning, sleeping, or preheating. Press the Back

arrow or Check mark to return to the previous screen.

Warnings and Alerts:

Too Cool/Too Hot - If the broiler temperature is too

cool to properly cook a recipe, a Too Cool to Cook

message appears. The broiler will not allow the cook

cycle to start until it has heated to the minimum

required starting temperature.

Similarly, if the broiler is too hot, a Too Hot to Cook

message is displayed while the broiler cools.

In either case, another recipe can be selected while

waiting. If the broiler is at the right temperature to

cook the newly selected recipe, cooking can start

immediately.

Grates Open:

- For safety, an interlock switch cuts power to

the heaters when the grates are open for ’routine

cleaning. A warning message is displayed until the

grates are returned to the operating position.

Note - if the main power is switched o , the power

is already cut to the heater and easyToUCH™ screen,

and the message does not appear.

Shutdown:

Press the Home icon to exit Press & Go mode and turn

o the heaters.

+

ON

OFF

Fully power o the broiler and the easyToUCH™

screen using the main power switch.

Cleaning Reminders:

If a cleaning schedule has been set, a message will

appear on the screen when cleaning is required

based on the number of cook cycles. Select the tick

mark if the broiler will be cleaned immediately, or “X”

to continue cooking.

If the broiler is set to enforce cleaning schedule and

the cleaning reminder has been bypassed too many

times, easyToUCH™ eventually displays the Cleaning

Required screen (p. 32 from the wireframes).

SAMPLE

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 34

easyToUCH™ OVERVIEW, continuation

START UP COOKING:

The easyToUCH™ screen display, layout and icons shown herein are for guidance purposes only and are

not intended to be an exact representation of those displayed on the broiler.

ON

OFF

1. Switch the broiler

on using the main

power switch.

2. The easyToUCH™ screen illuminates with the display

brie y showing the software version (white text on black

background).

3. When the Home

screen appears, select

Press & Go (Do not

hit Press & Go until

platen completes its

homing sequence).

4. The broiler will start preheating using the

temperatures from the selected menu and the preheat

progress will be displayed.

5. Following preheat the broiler enters a soak

period, allowing the temperature to stabilize

throughout the upper and lower grates.

6. The broiler is

ready to use when

the Recipe Selector/

Ready to Cook screen

is displayed..

7. Cooking time.

8. Cooking Done.

9. Discard product.

10. Back to product

selection.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 35

COOKING A RECIPE:

easyToUCH™ OVERVIEW, continuation

1. If the broiler has

entered Sleep mode,

select WAKE to raise

the platen.

2. Select the recipe to

cook.

3. If the broiler

is at the wrong

temperature for the

item selected, a “Too

Hot” or “Too Cool”

warning will appear.

PLEASE

WAI T

Wait for the broiler to reach

temperature or select a

di erent recipe.

4. Lay product on the grates using the appropriate

placement guidelines. For more detail see “CHICKEN /

NUGGETS PRODUCT PLACEMENT” on page 27

5. Press START

or the GREEN

push button to

close the platen.

Start the cycle. A

progress ring and

countdown timer is

displayed.

6. Start the cycle. A

progress ring and

countdown timer is

displayed.

Note: Touching the red “ ” or

pushing the green button during

cooking stops the cook cycle, raises

the platen, and displays a warning.

7. When the cook

cycle has  nished a

“DONE” message is

displayed, usually

with an audible

alarm. Remove

the product and

touch the green

tick mark or press

the green button to

acknowledge the

“DONE” message.

Note: If the wrong recipe was selected, the recipe

can be changed by stopping the cook cycle,

acknowledging the warning, selecting the correct

recipe, and pressing START or the GREEN push button

again. Changes should be made within thirty (30)

seconds to avoid overcooking the product.

SAUSAGE or BACON: After a cook cycle has ended,

if the cooked product fails to match the color

requirements in the Test Quality Photos, cook the

batch for an additional 45 seconds, by pressing the

(+45 sec) icon. The platen will close and the product

will cook for the additional time.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 36

CHANGES TO A RECIPE COOK CYCLE:

easyToUCH™ OVERVIEW, continuation

1. Follow step from

1 to 6 from previous

Press & Go.

2. Select recipe

3. Press icon

4. Make the

necessary

adjustments and

save.

5. Clamshell

broiler will make

the necessary

adjustments.

6. Ready to cook

product.

Note: Modi ed recipe will show a plus (+) sign

at the bottom right corner

1. Press & Go, (press)

2. Press icon.

3. Press touch check

mark to continue

or X to cancel.

4. Top platen will

close, make sure no

utensils on broiler.

5. Monitor will show

sleeping time. Press

touch the wake

option to start.

SLEEP MODE:

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 37

easyToUCH™ OVERVIEW, continuation

Note: Not all settings and diagnostics are availalbe to the operator.

SETTINGS MODE:

1. Select “SETTINGS”.

2. Enter password

(alphabet).

3. Display of settings

shown.

4. Display of settings

shown.

5. Display of settings

shown.

CHANGE THE DATE

6. Date option

selected (display

shown).

7. Select to save

date choose.

CHANGE THE TIME

8. Time option

selected (display

shown).

9. Numeric pad will

appear as touch.

10. Select to save

Time.

CHANGE THE LANGUAGE

11. Languages

option selected

(display shown).

12. Select

language.

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 38

easyToUCH™ OVERVIEW, continuation

13. Select to save

language.

CHANGE PASSWORD

14. Password

option selected

(display shown).

15. Type new

password.

16. Select to save

password.

CHANGE BRIGHTNESS

17. Brightness/

contrast option

selected (display

shown). Make

necessary

adjustments.

18. Select to save

Brightness/contrast.

CHANGE VOLUME

19. Volume option

selected (display

shown).

20. Select to save

Volume.

CHANGE TIME AND GAP

21. Time & Gap

Adjustments option

selected (display

shown).

22. Numeric pad

will appear as touch.

Enter new settings.

23. Select to

save Time & Gap

Adjustments.

SETTINGS MODE:, continuation

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 39

LOGIC MENU TREE

STORE MANAGER access area.

From Home:

Settings

Password

Change password

Temperature Units*

Set display units , F/C (default = Fahrenheit)

Sleep Conguration

Auto sleep enable (default = Yes)

Auto sleep time (default = 300 sec)

Volume

Set volume (default = High)

Set alarm sound (not used)

Set key chirp (not used)

Recipe Reset

Update recipes from USB

Software Update

Update controller software

Diagnostics

Revision

UI Hardware Rev.

UI Software Rev.

SSRB Hardware Rev.

Controller Hardware Rev.

Controller Software Rev.

Gateway Rev.

Diagnostic Log

Alarm Log

Statistic

Total Cook Cycles

Total Cook Cycles Since last Cleaning

Last Cleaning Day

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 40

TROUBLESHOOTING STEPS

Cooking Issues

Problem Possible Cause Action

Under cooked product

Incorrect recipe selected Select correct recipe and retry.

Cook time too low Use cook cycle change screen to increase cook

cycle.

Raw product too cold

Check that uncooked product is at correct

temperature (not frozen) as per CFA

operational guideline.

Raw product too thin Use cook cycle change screen to decrease cook

gap, as per CFA operational guideline.

Incorrect product placement Follow recommended product placement

guidelines, as per CFA operational guideline.

Product not prepared correctly Follow recommended procedure to thaw and

 let product, as per CFA operational guideline.

Run size too high Do not exceed recommended full run size, as

per CFA operational guideline.

Cook cycle stopped/aborted early by

operator Discard product.

Cook cycle stopped/aborted early

automatically

Discard product, record alarm type and

number

Carbon buildup issue on grates or

heating elements Clean elements and grates as necessary.

Upper grate not latched properly Follow procedure to open then re latch upper

grate

"Under cooked product

only at front of grill"

Upper grate not latched properly Follow procedure to open then re latch upper

grate.

Kitchen ventilation a ecting

temperatures

Check whether cool or high volumes of air are

directed towards the broiler.

Grease tray not in place Ensure grease tray is installed and fully seated.

Over cooked

Incorrect recipe selected Select correct recipe and retry

Cook time too high Use cook cycle change screen to decrease cook

cycle, as per CFA operational guideline.

Raw product too warm

Check for correct temperature (frozen product

not thawed, thawed product 40F or lower) as

per CFA operational guideline.

Raw product too thick Use cook cycle change screen to increase cook

gap, as per CFA operational guideline.

Poor quality raw product Retry recipe with newer product, as per CFA

operational guideline.

Broiler over temperature before

starting cycle

Use temperature status screen to check zone

temperatures versus set point.

Upper grate not latched properly Follow procedure to open then re latch upper

grate.

Add Time (+45 sec) button not

visible Recipe changed

Add time button only available when last

cooked recipe is selected. Select the last

cooked item to make +45 sec button visible.

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 41

TROUBLESHOOTING STEPS

Temperature Issues

Problem Possible Cause Action

Grates or IR too hot Recipe set points are high Use temperature status screen to check zone

temperatures versus set point.

Grates or IR too cool

Recipe set points are low Use temperature status screen to check zone

temperatures versus set point.

Kitchen ventilation a ecting

temperatures

Check whether cool or high volumes of air are

directed towards the broiler.

Unable to reach or maintain

temperature Grate not fully closed Ensure lower grates are closed.

UI issues

Problem Possible Cause Action

No sound Volume set too low (password

protected)

Set volume to high (contact store manager for

access)

Screen locked out, frozen, non

responsive to touch Software issue Turn o broiler using main power switch, turn

on after 10 seconds.

Contact

Us

Please feel free to contact

Us for any further

information

at 1-855-586-1542

INSTALLATION OPERATION MANUAL GARLAND ELECTRIC CLAMSHELL BROILER, CXBE12-1 MODEL

Part #4600670 - 2/15

Page 42

Event # Possible Cause Action

1, 2, 6, 7 & 25 Motion Issues

Check for obstruction and clear if any.

Help the platen move by pushing in the direction it was

traveling.

Restart equipment.

9 to 24 Temperature Issues

Possible carbon buildup on grates or heating elements. Clean

grates and elements.

Upper grate not latched properly

Lower grates not fully closed

Kitchen ventilation a ecting temperatures

Place product evenly across grill (up/down, left, right)

Grease tray not in place

Recipe set points are high

Recipe set points are low

Damaged/cracked grate; requires replacement

30 & 31 System Issues No action can be taken by user. call a professional, factory

trained technician for service.

If problem persists after completing the relevant actions, call for service.

EVENT # TROUBLESHOOTING STEPS

GARLAND ELECTRIC CLAMSHELL BROILER GRILL, CXBE12-1 MODEL INSTALLATION OPERATION MANUAL

Part #4600670 - 2/15 Page 43

RECYCLE - REUSE - REDUCE

GARLAND

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8884427526

WWW.GARLANDGROUP.COM

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