Garmin 03337 Digital Transmission System 2412-2462 MHz User Manual
Garmin International Inc Digital Transmission System 2412-2462 MHz
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Contents
- 1. User Manual
- 2. User Manual 1
- 3. User Manual 2
User Manual
GARMIN SPEAK™ WITH AMAZON ALEXA
Owner’s Manual
© 2017 Garmin Ltd. or its subsidiaries
All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Garmin. Garmin reserves the right to change or improve its
products and to make changes in the content of this manual without obligation to notify any person or organization of such changes or improvements. Go to www.garmin.com for current updates
and supplemental information concerning the use of this product.
Garmin® and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries, registered in the USA and other countries. These trademarks may not be used without the express permission of
Garmin. Garmin Speak™ and Garmin Express™ are trademarks of Garmin Ltd. or its subsidiaries. These trademarks may not be used without the express permission of Garmin.
Amazon, Alexa, and Amazon Music and all related logos and motion marks are trademarks of Amazon.com, Inc. or its affiliates. Android™ is a trademark of Google Inc. Apple® and Mac® are
trademarks of Apple Inc, registered in the U.S. and other countries. The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such word mark or logo by Garmin
is under license. PANDORA®, the PANDORA logo, and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. Used with permission. Wi‑Fi® is a registered
mark of Wi-Fi Alliance Corporation. Windows® and Windows XP® are registered trademarks of Microsoft Corporation in the United States and other countries.
Table of Contents
Getting Started............................................................... 1
Mounting Considerations............................................................ 1
Installing the Adhesive Disc onto Your Windshield................ 1
Installing and Powering the Garmin Speak Device................ 1
Connecting an Auxiliary Audio Cable.................................... 2
Pairing with Your Smartphone.................................................... 2
Device Overview......................................................................... 2
Muting the Microphone.......................................................... 2
Speaking to the Garmin Speak Device....................................... 2
Launching the Garmin Skill.................................................... 3
Canceling a Request..............................................................3
Adjusting the Volume............................................................. 3
Navigation....................................................................... 3
Acquiring GPS Signals............................................................... 3
Saving Locations........................................................................ 3
Starting a Route.......................................................................... 3
Going to a Saved Location.................................................... 3
Going to a Business or Named Location............................... 3
Going to a City or Intersection............................................... 3
Going to an Address or Location Using the Garmin Speak
App.........................................................................................4
Following Your Route................................................................. 4
Navigation Symbols............................................................... 4
Getting Information About Your Route................................... 4
Stops and Route Interruptions............................................... 4
Arriving at Your Destination........................................................ 4
Stopping a Route........................................................................ 5
Hands-Free Calling......................................................... 5
Setting Up Hands-free Calling.................................................... 5
Receiving a Phone Call.............................................................. 5
Amazon Alexa Skills and Features............................... 5
Playing Music..............................................................................5
Stopping or Resuming Playback............................................ 5
Adding Music Accounts..........................................................5
Checking the Weather Forecast................................................. 5
Enabling Skills............................................................................ 5
Device Settings in the Garmin Speak App................... 5
Navigation Settings..................................................................... 5
Audio Settings.............................................................................6
Device Information......................................................... 6
Turning Off the Device................................................................ 6
Specifications..............................................................................6
Viewing Regulatory and Compliance Information....................... 6
Device Maintenance....................................................... 6
Software Updates....................................................................... 6
Updating the Software Using the Garmin Speak App............ 6
Updating the Software Using a Computer............................. 6
Device Care................................................................................ 6
Removing the Adhesive Disc from Your Windshield.................. 6
Replacing the Adhesive on the Disc...................................... 6
Troubleshooting............................................................. 7
Error Symbols............................................................................. 7
I cannot hear sound from my device.......................................... 7
When is the Garmin Speak device listening?............................. 7
A skill I want to use is not available............................................ 7
Index................................................................................ 8
Table of Contents i
Getting Started
WARNING
See the Important Safety and Product Information guide in the
product box for product warnings and other important
information.
Mounting Considerations
Before you mount the device on your windshield, you should
carefully consider the mounting location. The adhesive is
extremely sticky, can be difficult to remove, and is not reusable.
One extra adhesive pad is included in the product packaging.
You should keep it in a safe place so that you can use it if you
decide to change the mounting location in the future.
• Choose a location that allows you to route the power cable
safely and out of sight.
WARNING
When installing the device in a vehicle, install the device and
power cable securely so they do not interfere with the vehicle
operating controls, such as the foot pedals, or the driver's
feet. Interference with the vehicle operating controls or feet
can result in a collision, which could result in injury or death.
The included long, lightweight power cable is designed to be
routed out of sight. To hide the cable, you can route it around
the windshield and tuck it into the gap between the
windshield and the trim.
• Do not mount the device in a location that obscures the
driver's view of the road.
• Choose a location that is within easy reach and provides
access to the device buttons.
• Choose a location that allows the device to clearly hear your
voice.
For example, you should avoid placing the device near a
speaker or air vent, which can introduce noise that interferes
with the microphones. Also, placing the device in a central
location, such as near the rear-view mirror, allows the device
to hear both the driver and the passenger.
• Thoroughly clean the windshield before installing the mount.
Installing the Adhesive Disc onto Your Windshield
NOTICE
The adhesive disc is difficult to remove after it is installed. You
must carefully consider the mounting location before you install
the mount (Mounting Considerations, page 1).
For the best results, you should install the adhesive disc onto
your windshield while the ambient temperature is from 21° to
38°C (from 70° to 100°F).
1Clean the windshield using water or alcohol, and a lint-free
cloth.
The windshield must be free of dust, wax, oils, or coatings.
2Remove the protective film from the mount adhesive.
3Position the mount over the mounting location.
TIP: The adhesive is extremely sticky. Do not touch the
adhesive to the windshield until the mount is properly
positioned and aligned.
4Press the mount firmly onto the windshield, and maintain
pressure for 30 seconds.
5Pull the camera and mount away from the windshield.
The metal adhesive disc remains attached to the windshield.
6Using your finger, press firmly on the disc for 30 seconds.
This helps to ensure the disc adhesive has proper contact
with the windshield.
For the best results, especially in low temperature environments,
you should allow the adhesive on the metal disc to bond to the
windshield for 24 hours before installing the device onto the
mount. Failure to allow adequate bonding time may cause the
adhesive to detach from the windshield.
Installing and Powering the Garmin Speak Device
NOTE: For the best results, especially in low temperature
environments, you should allow the adhesive on the metal disc
to bond to the windshield for 24 hours before installing the
device onto the mount. Failure to allow adequate bonding time
may cause the adhesive to detach from the windshield.
1Place the device and mount onto the metal disc.
2Plug the power cable into the USB port on the device.
3Route the power cable to your vehicle power outlet.
The included long, lightweight power cable is designed to be
routed out of sight. To hide the cable, you can route it around
the windshield and tuck it into the gap between the
windshield and the trim.
Getting Started 1
4Plug the vehicle power cable into a power outlet in your
vehicle.
5If necessary, turn on the vehicle ignition switch to provide
power to the power outlet in your vehicle.
The device turns on.
6Follow the on-screen instructions to complete the initial
device setup (Pairing with Your Smartphone, page 2).
Connecting an Auxiliary Audio Cable
To connect the Garmin Speak device to your vehicle stereo
using an auxiliary audio cable, you need a 3.5 mm male-to-male
stereo auxiliary audio cable (not included).
You can send audio from the Garmin Speak device to your
vehicle speakers using either a Bluetooth® connection or an
auxiliary audio cable. You should connect an auxiliary audio
cable only if you do not want to send audio using a Bluetooth
connection.
1Connect one end of the cable to the 3.5 mm audio output
jack on the Garmin Speak power cable plug.
2Connect the other end of the audio cable to the auxiliary input
jack for your vehicle stereo.
This jack may be labeled AUX or Line In. See your vehicle
owner's manual for more information.
3Set the audio source for your vehicle stereo to the auxiliary
input.
Pairing with Your Smartphone
The Garmin Speak device requires a connection to the Garmin
Speak app to operate. To use the device, you must pair it with
your smartphone using the Garmin Speak app and complete the
initial setup.
1Connect the device to power (Installing and Powering the
Garmin Speak Device, page 1).
The first time the device turns on, it enters pairing mode
automatically. The LED ring glows amber and animates while
the device is in pairing mode.
2If the device does not enter pairing mode automatically, or if
you have already paired the device and want to pair with a
different smartphone, hold for 5 seconds to manually enter
pairing mode.
3From the app store on your smartphone, install and open the
Garmin Speak app.
4Follow the on-screen instructions to pair and set up the
device.
Device Overview
ÀMute button. Press to mute or unmute the microphones.
When you receive an incoming phone call, press to ignore the call.
Hold to manually enter pairing mode.
ÁAction button. Press to start speaking to the device.
TIP: You can also say Alexa to start speaking to the device.
When you receive an incoming phone call, press to accept the call.
When an alarm or timer sounds, press to dismiss the alarm or time.
Hold for two seconds to turn off the device.
ÂLED ring. Provides device status and navigation information, such
as volume, listening mode, or upcoming turns.
ÃOLED screen. Provides device status and navigation information
using symbols and text.
ÄMicrophones.
Muting the Microphone
You can mute the microphone to prevent the device from
listening for spoken requests.
Press .
While the microphone is muted, the LED ring is solid red.
Speaking to the Garmin Speak Device
The Garmin Speak device uses natural language processing to
understand the intent of your requests. You can ask questions
or speak commands in natural language, using complete
sentences. Many example phrases are provided throughout the
manual, but you can experiment with speaking to the device
using the language most comfortable to you.
1Start each request by either saying Alexa or pressing .
The bottom of the LED ring glows cyan while the device
listens to your request.
2 Getting Started
2If necessary, specify a skill.
For example, to make a navigation request from the Garmin®
skill, say ask Garmin or tell Garmin.
3Speak your request or command clearly toward the device.
For example, you can try these complete commands to
practice.
•Alexa, ask Garmin to take me to work.
•Alexa, what's the weather today?
•Alexa, play some classical music.
When you are finished speaking, the LED ring animates with
blue and cyan while the device processes your request.
4Listen to the voice response, and respond to prompts by
speaking to the device, if necessary.
If the device did not understand your request correctly, you can
phrase your request differently to try again.
Launching the Garmin Skill
The Garmin provides navigation features for your Garmin Speak
device, including location searching, routing with turn-by-turn
directions, traffic conditions, and more.
You can specify the Garmin skill as part of a request to the
device, or you can start the Garmin skill before you make a
request.
• To use the Garmin skill directly in a request, start your
request with Alexa, ask Garmin or Alexa, tell Garmin.
For example, you can say phrases like these to request
information from the Garmin skill:
◦Alexa, tell Garmin to start a route to work.
◦Alexa, ask Garmin, where's the library?
• To open the Garmin skill separately, say Alexa, open Garmin.
The device prompts you to speak a request to the Garmin
skill. You can say phrases like these:
◦Take me home
◦Find a nearby coffee shop
Canceling a Request
If you make a mistake while speaking a phrase, you can cancel
your request using your voice or the device buttons.
• While you are speaking to the device, pause briefly and say
cancel or nevermind.
• While the device is listening, press .
Adjusting the Volume
The device provides ten volume levels. You can say phrases
like these to adjust the volume level.
•Alexa, turn it up.
•Alexa, turn it down.
•Alexa, set the volume to four.
A portion of the LED ring briefly glows white to indicate the
volume level. For example, if half of the ring is white, the volume
level is set to five.
Navigation
Acquiring GPS Signals
When you turn on your device, the GPS receiver must collect
satellite data and establish the current location. The time
required to acquire satellite signals varies based on several
factors, including how far you are from the location where you
last used your device, whether you have a clear view of the sky,
and how long it has been since you last used your device.
1Turn on the device.
2Wait while the device locates satellites.
3If necessary, go to an open area, away from tall buildings and
trees.
If the device has difficulty finding satellites, appears on the
screen until the device acquires GPS signals.
Saving Locations
You can save your home, school, and work locations to quickly
start routes to them (Going to a Saved Location, page 3).
1From the Garmin Speak app, select > My Locations.
2Select Home, School, or Work.
3Enter the location address.
As you type, suggestions appear below the address entry
field.
4Select a suggested address.
Starting a Route
Going to a Saved Location
It is useful to start a route on your Garmin Speak device each
time you travel to a saved location, even though you may
already know how to get there. Your device can help you avoid
reported traffic delays and construction that may affect your
route.
You can say phrases like these to start a route to your saved
locations for home, work, and school (Saving Locations,
page 3).
•Alexa, ask Garmin to take me home.
•Alexa, ask Garmin to navigate to work.
•Alexa, ask Garmin to start a route to school.
Going to a Business or Named Location
You can say phrases like these to find and navigate to a
business or location by name or category.
Nearby locations: Alexa, ask Garmin to find a coffee shop.
Alexa, ask Garmin to find a library.
Alexa, ask Garmin to take me to Starbucks.
Locations near a different city: Alexa, ask Garmin to find
Mexican food near Denver, Colorado.
Alexa, ask Garmin to find The Field Museum near Chicago,
Illinois.
Alexa, ask Garmin to find Casa Bonita near Denver,
Colorado.
Locations near an intersection: Alexa, ask Garmin to find
barbecue near 12th Street and Vine.
Alexa, ask Garmin to find Arthur Bryant’s Barbecue near 12th
Street and Vine.
Going to a City or Intersection
You can say phrases like these to find and navigate to a city or
intersection.
City: Alexa, ask Garmin to find Chandler, Arizona.
Intersection: Alexa, ask Garmin to find Michigan Avenue and
Erie Street.
Navigation 3
Going to an Address or Location Using the Garmin
Speak App
You can use the Garmin Speak app to search for an address,
business, or point of interest, and send it to your Garmin Speak
device for navigation.
1From the Garmin Speak app, select Where To?.
2Select an option:
• To search for an address near you, enter the house
number and street name.
• To search for an address in another city, enter the house
number, street name, city, and state.
• To search for a business name, enter all or part of the
name.
• To search for a city, enter the city and state.
As you type, suggestions appear below the search field.
3Select a suggested search result.
The app displays the location on a map.
4Select Go! to start a route.
The Garmin Speak device starts navigating to the selected
location, and the location is added to your recent searches in the
Where To? menu.
Following Your Route
As you travel, the device guides you to your destination with
voice prompts and on-screen information.
• Refer to the on-screen information to prepare for your next
turn.
The device screen displays the distance to your next turn,
exit, or other action, and a symbol to indicate the type of turn
(Navigation Symbols, page 4). As you approach your turn,
the LED ring fills with green from the bottom to the top. When
the LED ring is fully green, you are at your turn.
• Say phrases like these to repeat the most recent voice
prompt:
◦Alexa, ask Garmin, what's my next turn?
◦Alexa, ask Garmin, how far is my next turn?
◦Alexa, ask Garmin, which lane should I be in?
• Ask the Garmin Speak device for information about your
route, such as arrival times, distances, or traffic conditions
(Getting Information About Your Route, page 4).
Navigation Symbols
While you are navigating a route, the device screen displays the
distance to your next turn, exit, or other action, and a symbol to
indicate the type of turn.
Start route: The arrow points toward the starting point of the
calculated route. This symbol appears when you need to
drive through an unmapped area, such as a parking lot, to
reach the starting point for the route.
Left or right turn: The device displays the distance to an
upcoming left or right turn.
Sharp turn: The next turn is a sharp turn. You should prepare
to reduce your speed more than usual to complete the turn.
Turn guidance: Two or more streets are close together near
the upcoming turn. You should turn onto the street indicated
by the filled white arrow.
Highway exit: Your next turn requires you to exit the road
using an exit ramp. The arrow indicates whether you should
exit on the left or on the right.
Lane guidance: The upcoming turn or exit must be
completed from a specific lane or lanes. You should move
into one of the lanes indicated by the filled arrow or arrows. If
the road has more than four lanes, ... indicates more lanes
exist to the left or right of the lanes shown.
Roundabout: The arrow indicates the exit you should use to
exit the roundabout.
U-turn: You should make u-turn at the next safe and legal
opportunity to return to your route.
Destination arrival: Your destination is ahead. The arrow
indicates the direction of your destination. This can help you
determine which side of the street your destination is on, or
help you navigate to your destination through an unmapped
area, such as a parking lot.
Getting Information About Your Route
With a route active, you can say phrases like these to learn
about the route ahead of you.
Turns on your route: Alexa, ask Garmin, what's my next turn?
Alexa, ask Garmin, what lane should I be in?
Traffic conditions: Alexa, ask Garmin, how's traffic?
Time and distance: Alexa, ask Garmin, are we there yet?
Alexa, ask Garmin, how much farther?
Alexa, ask Garmin, what time will we arrive?
Taking a Detour or Alternate Route
You can ask device to calculate an alternate route to take
detour, such as avoiding a traffic delay or a road closure. If a
significant traffic delay is reported on your route, the device
alerts you and provides the delay time. The device also tells you
whether you are on the fastest route, or if a faster route is
available.
You can say a phrase like these to start an alternate route, if
one is available.
•Alexa, ask Garmin to start an alternate route.
•Alexa, ask Garmin to take a detour.
•Alexa, ask Garmin to find a faster route.
Stops and Route Interruptions
If you make a stop and turn off your vehicle while navigating a
route, your device resumes the route automatically the next time
you start your vehicle.
If you depart from the route while navigating, the device
automatically recalculates a new route to your destination and
starts guiding you to it. To recalculate your route, the device
may require your phone to have an active mobile data
connection with access to the internet. If no internet connection
is available, the device displays the distance and a directional
pointer to your destination until an internet connection becomes
available.
Arriving at Your Destination
When you approach your destination, the device displays a
checkered flag, a directional pointer, and the distance to your
destination.
• The pointer points to the approximate physical location of
your destination. You can use the pointer to determine which
side of the street your destination is on, or to navigate to your
destination through an unmapped area, such as a parking lot.
4 Navigation
• If you must turn to onto a road to enter your destination, a
turn symbol appears next to the checkered flag.
• When you stop at your destination, the device automatically
ends the route. If the device does not detect your arrival
automatically, you can say, Alexa, ask Garmin to stop the
route.
Stopping a Route
You can say phrases like these to stop navigating a route.
•Alexa, ask Garmin to stop the route.
•Alexa, ask Garmin to stop navigating.
Hands-Free Calling
You device can connect to your smartphone as a hands-free
calling device.
Setting Up Hands-free Calling
You can set up hands-free calling during the initial device setup
in the Garmin Speak app. You can also enable it at any time
from the Garmin Speak app settings.
1From the Garmin Speak app, select > Audio.
2In the Phone Calls section, select Garmin Speak.
Receiving a Phone Call
Before you can receive a phone call using your Garmin Speak
device, you must enable hands-free calling for your device
(Setting Up Hands-free Calling, page 5).
When you receive a phone call, the LED ring flashes magenta,
and the device displays the contact name or phone number of
the caller.
• To accept the phone call, press .
Your phone accepts the call, and you can speak to the caller
using the Garmin Speak microphones and speaker. If the
audio cable is connected to your vehicle stereo (Connecting
an Auxiliary Audio Cable, page 2), the device broadcasts the
call audio to your vehicle speakers.
• To decline the phone call, press .
Amazon Alexa Skills and Features
In addition to the navigation features offered by the Garmin skill,
the Garmin Speak device provides access to many Amazon
Alexa features, such as playing music, checking the weather, or
playing news. You can also enable compatible third-party skills
to add more features to your device.
NOTE: Some third-party skills may not be compatible with the
Garmin Speak device. Device compatibility is determined by the
skill developer.
Playing Music
You can play streaming music from your Amazon Music library
and subscriptions, or from compatible streaming music services.
You can use the Alexa app to add your streaming music service
accounts (Adding Music Accounts, page 5).
You can play music based on genre, artist, title, album, recent
releases, and more. You can say phrases like these to play
music.
•Alexa, play music.
•Alexa, play some popular new rock music.
•Alexa, play my driving music station on Pandora.
Stopping or Resuming Playback
• To stop music or audio playback, say Alexa, stop.
• To resume music or audio playback, say Alexa, resume.
Adding Music Accounts
You can use the Alexa app to connect your Garmin Speak to
your streaming music service accounts, such as Amazon Music
service or Pandora® internet radio. Not all streaming music
services are compatible with the Garmin Speak device.
See the Alexa app documentation on the Amazon web site for
more information about adding streaming music service
accounts.
Checking the Weather Forecast
You can say phrases like these to check the weather forecast
near you or in another area.
Today's weather: Alexa, how's the weather?
Alexa, what's the temperature today?
Future weather: Alexa, will it rain tomorrow?
Alexa, what's the weather this weekend?
Weather in another location: Alexa, what's the weather in
Atlanta?
Alexa, will it snow in Chicago this weekend?
Enabling Skills
You can enable additional skills by speaking to your Garmin
Speak device, or by using the Alexa app.
• To enable a skill using your voice, say a phrase like Alexa,
enable the Garmin skill.
• To browse and enable skills from the Alexa app, select Skills
from the Alexa app menu.
Device Settings in the Garmin Speak
App
You can use the Garmin Speak app to customize the device
settings.
Navigation Settings
To change the settings, your Garmin Speak device must be
turned on and connected to the Garmin Speak app.
From the Garmin Speak app, select > Navigation.
Units: Sets the units of measure to use in the app.
Avoidances: Allows you to select features you want to avoid in
your routes, such as toll roads, highways, or unpaved roads.
You can select the check box next to each feature.
Hands-Free Calling 5
Audio Settings
To change the settings, your Garmin Speak device must be
turned on and connected to the Garmin Speak app.
From the Garmin Speak app, select > Audio.
Phone Calls: Sets whether to use the Garmin Speak device as
a hands-free calling device. If you usually connect to your
vehicle for hands-free phone calls, you should select Other.
Alexa and Media: Sets whether to play media and Alexa audio
through the Garmin Speak device. If you are connected to
your vehicle using Bluetooth wireless technology or your
smartphone's headphone jack, you should select Other. If
you are using the Garmin Speak speaker or the audio output
jack on the Garmin Speak power cable plug, you should
select Garmin Speak.
Guide Me: Allows you to answer guided questions to determine
the best audio settings for your Garmin Speak device.
Start of Alexa Request Sound: Sets the device to play a tone
when the device detects the Alexa keyword and starts
listening to your request.
End of Alexa Request Sound: Sets the device to play a tone
when the device detects you are finished speaking and starts
processing your request.
Device Information
Turning Off the Device
Hold for two seconds.
Specifications
Input voltage 5 V, 1 A DC using the included vehicle power
cable
Operating temperature
range
From -20 to 55°C (from -4 to 141°F)
Wireless frequencies
and protocols
Bluetooth 2.4 GHz @ 4dBm nominal
Viewing Regulatory and Compliance
Information
You can view the unit ID, software version, and e-label
regulatory information.
Hold and for 5 seconds.
The device automatically scrolls through the information
screens, displaying new information every 3 seconds.
TIP: You can press to quickly scroll through the
information.
Device Maintenance
Software Updates
Updating the Software Using the Garmin Speak App
When an update is available, the Garmin Speak app sends it to
the device automatically.
The next time you start your device, it displays Software
Updating while it installs the update.
Do not turn off your vehicle or unplug the device while the
update is installing.
After the update is complete, the device restarts and operates
as usual.
Updating the Software Using a Computer
You can use Garmin Express™ software to download and install
the latest software updates for your device. Garmin Express is
available for Windows® and Mac® computers.
1On your computer, go to garmin.com/express.
2Select an option:
• To install on a Windows computer, select Download for
Windows.
• To install on a Mac computer, select Download for Mac.
3Open the downloaded file, and follow the on-screen
instructions to complete the installation.
4Open the Garmin Express application.
5Connect your Garmin Speak device to your computer using a
micro-USB cable.
6Wait until appears on the Garmin Speak screen.
7From the Garmin Express application, click Add a Device.
The Garmin Express software detects your device.
8Click Add Device.
9Follow the on-screen instructions to register your device and
add it to the Garmin Express software.
When setup is complete, the Garmin Express software
searches for software updates for your device.
10Select an option:
• To install all available updates, click Install All.
• To install a single update, click View Details and select an
update.
The next time you start your device, it displays Software
Updating while it installs the update.
11Do not turn off your vehicle or unplug the device while the
update is installing.
Device Care
NOTICE
Avoid dropping your device.
Do not store the device where prolonged exposure to extreme
temperatures can occur, because it can cause permanent
damage.
Do not expose the device to water.
Removing the Adhesive Disc from Your
Windshield
The adhesive metal disc is intended for a long-term installation
and can be difficult to remove.
1Using a non-sharp, non-metal object, carefully pry one edge
of the disc away from the windshield, applying steady
pressure until the adhesive releases from the windshield.
2Remove all remaining adhesive from the windshield and disc.
3Clean the windshield and disc.
You can replace the adhesive on the disc to attach it to
another location (Replacing the Adhesive on the Disc,
page 6).
Replacing the Adhesive on the Disc
You can replace the adhesive on the metal disc to install the
device in a new location. Your device includes one extra
adhesive pad. Go to buy.garmin.com to purchase additional
adhesive pads.
1If necessary, remove the old adhesive pad from the disc.
2Clean the disc.
The disc must be free of dust, wax, oils, or coatings.
3Remove one side of the protective film from the new
adhesive pad.
4Position the adhesive pad over the disc.
TIP: The adhesive is extremely sticky. Do not touch the
adhesive to the disc until the adhesive pad is properly
aligned.
6 Device Information
5Press the adhesive pad firmly onto the disc, and maintain
pressure for 30 seconds.
6Place the metal disc into the device mount, and install it onto
your windshield (Installing the Adhesive Disc onto Your
Windshield, page 1).
Troubleshooting
Error Symbols
These error symbols may appear on the device screen to
indicate a problem with the device or the device connections.
Poor GPS reception: The device has not acquired
GPS satellites and cannot determine your location.
Go to an open area and verify the device has a clear view of
the sky through the windshield (Acquiring GPS Signals,
page 3).
Smartphone is not connected: The device is not
connected to your smartphone.
Verify Bluetooth technology is enabled on your smartphone
and the device is paired with your smartphone (Pairing with
Your Smartphone, page 2).
Garmin Speak app is not connected: The device has
established a Bluetooth connection to your smartphone, but it
cannot connect to the Garmin Speak app.
On your smartphone, open the Garmin Speak app.
No internet connection: The device is connected to the
Garmin Speak app, but no internet connection is available.
Verify your smartphone is receiving a mobile data or Wi‑Fi®
signal with access to the internet.
High device temperature: The device temperature is too
high, and the device cannot operate.
• Move the device to a cooler location, and allow it to cool
down before operating it.
• Avoid leaving the device in direct sunlight when your
vehicle is parked.
I cannot hear sound from my device
The Garmin Speak device and app provide several options for
audio output to accommodate different vehicles and installation
methods. If you cannot hear audio from the device, verify the
device settings and connections for your installation method
below.
• For all installation methods, verify each of these items:
◦ Verify your Garmin Speak device is paired with your
smartphone and connected to the Garmin Speak app
(Pairing with Your Smartphone, page 2).
◦ Verify the Garmin Speak device volume is loud enough to
hear.
You can say Alexa, turn it up to increase the volume.
• If you want to connect to your vehicle or vehicle stereo using
a Bluetooth connection, verify each of these items:
◦ In the Garmin Speak app, select > Audio, and verify
Other is selected in the Alexa and Media section.
◦ Verify your smartphone is paired with your vehicle and
connected using Bluetooth wireless technology.
For more information about pairing your smartphone with
your vehicle, see your vehicle owner's manual.
◦ Verify your vehicle stereo is set to the Bluetooth audio
source.
◦ Verify the media volume setting on your smartphone is not
muted.
• If you want to connect to your vehicle stereo using an
auxiliary audio cable, verify each of these items:
◦ In the Garmin Speak app, select > Audio, and verify
Garmin Speak is selected in the Alexa and Media
section.
◦ Verify that a 3.5 mm audio cable is connected to the audio
output jack in the Garmin Speak power cable plug and to
the auxiliary input jack for your vehicle stereo (Connecting
an Auxiliary Audio Cable, page 2).
◦ Verify your vehicle stereo is set to the auxiliary input audio
source.
• If you want to use the internal device speaker, verify each of
these items:
◦ In the Garmin Speak app, select > Audio, and verify
Garmin Speak is selected in the Alexa and Media
section.
◦ Verify no cable is connected to the audio output jack in the
Garmin Speak power cable plug.
• If you want to connect to your vehicle stereo using your
smartphone's headphone jack, verify each of these items:
◦ In the Garmin Speak app, select > Audio, and verify
Other is selected in the Alexa and Media section.
◦ Verify that an appropriate audio cable is connected to your
smartphone's headphone jack and to the auxiliary input
jack for your vehicle stereo.
◦ Verify your vehicle stereo is set to the Bluetooth audio
source.
◦ Verify the media volume setting on your smartphone is not
muted.
When is the Garmin Speak device listening?
While the Garmin Speak device is turned on and the
microphone is not muted, the device continuously listens for you
to say Alexa to start a request. The device does not process or
record any audio until you say Alexa or press . You can view a
record of your processed requests from all your Alexa enabled
devices in the Alexa app.
If you want to prevent the device from hearing any audio, you
can mute the microphone my pressing (Muting the
Microphone, page 2).
A skill I want to use is not available
The Garmin Speak device is compatible with many Alexa skills
and features. However, some skills and features are exclusive to
certain devices or are not available for the Garmin Speak
device. Skill compatibility is determined by the skill developer.
If a skill you want to use is not available, you can contact the
skill developer to suggest adding support for the Garmin Speak
device.
Troubleshooting 7
Index
A
addresses, finding 3, 4
Alexa skills 7
audio, connecting 2, 7
B
buttons 2
D
detours 4
device care 6
E
e-label 6
F
finding locations
addresses 3
businesses 3
cities 3
intersections 3
points of interest 3
G
going home 3
GPS 3
H
hands-free phone calls 5
L
locations, saving 3
M
microphone 2
muting 2, 7
mount 6
removing, removing mount 6
mounting, windshield 1
music
playing 5
streaming 5
N
navigation 3
next turn 4
P
pairing, smartphone 2
phone calls, answering 5
playing, music 5
points of interest, finding 3
power 2
power key 6
privacy 7
R
recalculating routes, detours 4
routes 4
arrival time 4
following 4
stopping 4, 5
taking a detour 4
S
satellite signals, acquiring 3
saved locations 3
savjng, locations 3
settings 5, 6
setup 1
skills 5, 7
enabling 5
software
updating 6
version 6
speaking commands 3–5
specifications 6
T
troubleshooting 7
turn-by-turn directions 4
U
unit ID 6
updating, software 6
V
voice command
activating 2
canceling 3
tips 2
volume, adjusting 3
W
weather 5
8 Index
support.garmin.com
September 2017
190-02276-00_0A