Garmin 03337 Digital Transmission System 2412-2462 MHz User Manual
Garmin International Inc Digital Transmission System 2412-2462 MHz
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- 1. User Manual
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User Manual
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| Document Description | User Manual |
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| Date Submitted | 2017-09-29 00:00:00 |
| Date Available | 2017-11-13 00:00:00 |
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GARMIN SPEAK™ WITH AMAZON ALEXA Owner’s Manual © 2017 Garmin Ltd. or its subsidiaries All rights reserved. Under the copyright laws, this manual may not be copied, in whole or in part, without the written consent of Garmin. Garmin reserves the right to change or improve its products and to make changes in the content of this manual without obligation to notify any person or organization of such changes or improvements. Go to www.garmin.com for current updates and supplemental information concerning the use of this product. Garmin and the Garmin logo are trademarks of Garmin Ltd. or its subsidiaries, registered in the USA and other countries. These trademarks may not be used without the express permission of Garmin. Garmin Speak™ and Garmin Express™ are trademarks of Garmin Ltd. or its subsidiaries. These trademarks may not be used without the express permission of Garmin. ® Amazon, Alexa, and Amazon Music and all related logos and motion marks are trademarks of Amazon.com, Inc. or its affiliates. Android™ is a trademark of Google Inc. Apple and Mac are trademarks of Apple Inc, registered in the U.S. and other countries. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such word mark or logo by Garmin is under license. PANDORA , the PANDORA logo, and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc. Used with permission. Wi‑Fi is a registered mark of Wi-Fi Alliance Corporation. Windows and Windows XP are registered trademarks of Microsoft Corporation in the United States and other countries. ® ® ® ® ® ® ® Table of Contents Getting Started............................................................... 1 Mounting Considerations ............................................................ 1 Installing the Adhesive Disc onto Your Windshield ................ 1 Installing and Powering the Garmin Speak Device ................ 1 Connecting an Auxiliary Audio Cable .................................... 2 Pairing with Your Smartphone .................................................... 2 Device Overview ......................................................................... 2 Muting the Microphone .......................................................... 2 Speaking to the Garmin Speak Device ....................................... 2 Launching the Garmin Skill .................................................... 3 Canceling a Request .............................................................. 3 Adjusting the Volume ............................................................. 3 Navigation....................................................................... 3 Acquiring GPS Signals ............................................................... 3 Saving Locations ........................................................................ 3 Starting a Route .......................................................................... 3 Going to a Saved Location .................................................... 3 Going to a Business or Named Location ............................... 3 Going to a City or Intersection ............................................... 3 Going to an Address or Location Using the Garmin Speak App ......................................................................................... 4 Following Your Route ................................................................. 4 Navigation Symbols ............................................................... 4 Getting Information About Your Route ................................... 4 Stops and Route Interruptions ............................................... 4 Arriving at Your Destination ........................................................ 4 Stopping a Route ........................................................................ 5 Hands-Free Calling......................................................... 5 Setting Up Hands-free Calling .................................................... 5 Receiving a Phone Call .............................................................. 5 Amazon Alexa Skills and Features............................... 5 Playing Music .............................................................................. 5 Stopping or Resuming Playback ............................................ 5 Adding Music Accounts .......................................................... 5 Checking the Weather Forecast ................................................. 5 Enabling Skills ............................................................................ 5 Device Settings in the Garmin Speak App................... 5 Navigation Settings ..................................................................... 5 Audio Settings ............................................................................. 6 Device Information......................................................... 6 Turning Off the Device ................................................................ 6 Specifications .............................................................................. 6 Viewing Regulatory and Compliance Information ....................... 6 Device Maintenance....................................................... 6 Software Updates ....................................................................... 6 Updating the Software Using the Garmin Speak App ............ 6 Updating the Software Using a Computer ............................. 6 Device Care ................................................................................ 6 Removing the Adhesive Disc from Your Windshield .................. 6 Replacing the Adhesive on the Disc ...................................... 6 Troubleshooting............................................................. 7 Error Symbols ............................................................................. 7 I cannot hear sound from my device .......................................... 7 When is the Garmin Speak device listening? ............................. 7 A skill I want to use is not available ............................................ 7 Index................................................................................ 8 Table of Contents Getting Started WARNING See the Important Safety and Product Information guide in the product box for product warnings and other important information. 3 Position the mount over the mounting location. TIP: The adhesive is extremely sticky. Do not touch the adhesive to the windshield until the mount is properly positioned and aligned. 4 Press the mount firmly onto the windshield, and maintain pressure for 30 seconds. Mounting Considerations Before you mount the device on your windshield, you should carefully consider the mounting location. The adhesive is extremely sticky, can be difficult to remove, and is not reusable. One extra adhesive pad is included in the product packaging. You should keep it in a safe place so that you can use it if you decide to change the mounting location in the future. • Choose a location that allows you to route the power cable safely and out of sight. WARNING When installing the device in a vehicle, install the device and power cable securely so they do not interfere with the vehicle operating controls, such as the foot pedals, or the driver's feet. Interference with the vehicle operating controls or feet can result in a collision, which could result in injury or death. • • • • The included long, lightweight power cable is designed to be routed out of sight. To hide the cable, you can route it around the windshield and tuck it into the gap between the windshield and the trim. Do not mount the device in a location that obscures the driver's view of the road. Choose a location that is within easy reach and provides access to the device buttons. Choose a location that allows the device to clearly hear your voice. For example, you should avoid placing the device near a speaker or air vent, which can introduce noise that interferes with the microphones. Also, placing the device in a central location, such as near the rear-view mirror, allows the device to hear both the driver and the passenger. Thoroughly clean the windshield before installing the mount. 5 Pull the camera and mount away from the windshield. The metal adhesive disc remains attached to the windshield. 6 Using your finger, press firmly on the disc for 30 seconds. This helps to ensure the disc adhesive has proper contact with the windshield. For the best results, especially in low temperature environments, you should allow the adhesive on the metal disc to bond to the windshield for 24 hours before installing the device onto the mount. Failure to allow adequate bonding time may cause the adhesive to detach from the windshield. Installing and Powering the Garmin Speak Device NOTE: For the best results, especially in low temperature environments, you should allow the adhesive on the metal disc to bond to the windshield for 24 hours before installing the device onto the mount. Failure to allow adequate bonding time may cause the adhesive to detach from the windshield. 1 Place the device and mount onto the metal disc. 2 Plug the power cable into the USB port on the device. Installing the Adhesive Disc onto Your Windshield NOTICE The adhesive disc is difficult to remove after it is installed. You must carefully consider the mounting location before you install the mount (Mounting Considerations, page 1). For the best results, you should install the adhesive disc onto your windshield while the ambient temperature is from 21° to 38°C (from 70° to 100°F). 1 Clean the windshield using water or alcohol, and a lint-free cloth. The windshield must be free of dust, wax, oils, or coatings. 2 Remove the protective film from the mount adhesive. 3 Route the power cable to your vehicle power outlet. The included long, lightweight power cable is designed to be routed out of sight. To hide the cable, you can route it around the windshield and tuck it into the gap between the windshield and the trim. Getting Started 2 If the device does not enter pairing mode automatically, or if you have already paired the device and want to pair with a different smartphone, hold for 5 seconds to manually enter pairing mode. 3 From the app store on your smartphone, install and open the Garmin Speak app. Follow the on-screen instructions to pair and set up the device. Device Overview 4 Plug the vehicle power cable into a power outlet in your vehicle. 5 If necessary, turn on the vehicle ignition switch to provide power to the power outlet in your vehicle. The device turns on. 6 Follow the on-screen instructions to complete the initial device setup (Pairing with Your Smartphone, page 2). Connecting an Auxiliary Audio Cable To connect the Garmin Speak device to your vehicle stereo using an auxiliary audio cable, you need a 3.5 mm male-to-male stereo auxiliary audio cable (not included). You can send audio from the Garmin Speak device to your vehicle speakers using either a Bluetooth connection or an auxiliary audio cable. You should connect an auxiliary audio cable only if you do not want to send audio using a Bluetooth connection. 1 Connect one end of the cable to the 3.5 mm audio output jack on the Garmin Speak power cable plug. ® 2 Connect the other end of the audio cable to the auxiliary input jack for your vehicle stereo. This jack may be labeled AUX or Line In. See your vehicle owner's manual for more information. 3 Set the audio source for your vehicle stereo to the auxiliary input. À Á Mute button. Press to mute or unmute the microphones. When you receive an incoming phone call, press to ignore the call. Hold to manually enter pairing mode. Action button. Press to start speaking to the device. TIP: You can also say Alexa to start speaking to the device. When you receive an incoming phone call, press to accept the call. When an alarm or timer sounds, press to dismiss the alarm or time. Hold for two seconds to turn off the device. Â LED ring. Provides device status and navigation information, such as volume, listening mode, or upcoming turns. Ã OLED screen. Provides device status and navigation information using symbols and text. Ä Microphones. Muting the Microphone You can mute the microphone to prevent the device from listening for spoken requests. Press . While the microphone is muted, the LED ring is solid red. Pairing with Your Smartphone The Garmin Speak device requires a connection to the Garmin Speak app to operate. To use the device, you must pair it with your smartphone using the Garmin Speak app and complete the initial setup. 1 Connect the device to power (Installing and Powering the Garmin Speak Device, page 1). The first time the device turns on, it enters pairing mode automatically. The LED ring glows amber and animates while the device is in pairing mode. Speaking to the Garmin Speak Device The Garmin Speak device uses natural language processing to understand the intent of your requests. You can ask questions or speak commands in natural language, using complete sentences. Many example phrases are provided throughout the manual, but you can experiment with speaking to the device using the language most comfortable to you. 1 Start each request by either saying Alexa or pressing . The bottom of the LED ring glows cyan while the device listens to your request. Getting Started Navigation Acquiring GPS Signals 2 If necessary, specify a skill. For example, to make a navigation request from the Garmin skill, say ask Garmin or tell Garmin. 3 Speak your request or command clearly toward the device. For example, you can try these complete commands to practice. • Alexa, ask Garmin to take me to work. • Alexa, what's the weather today? • Alexa, play some classical music. When you are finished speaking, the LED ring animates with blue and cyan while the device processes your request. 4 Listen to the voice response, and respond to prompts by speaking to the device, if necessary. If the device did not understand your request correctly, you can phrase your request differently to try again. ® Launching the Garmin Skill The Garmin provides navigation features for your Garmin Speak device, including location searching, routing with turn-by-turn directions, traffic conditions, and more. You can specify the Garmin skill as part of a request to the device, or you can start the Garmin skill before you make a request. • To use the Garmin skill directly in a request, start your request with Alexa, ask Garmin or Alexa, tell Garmin. For example, you can say phrases like these to request information from the Garmin skill: ◦ Alexa, tell Garmin to start a route to work. ◦ Alexa, ask Garmin, where's the library? • To open the Garmin skill separately, say Alexa, open Garmin. The device prompts you to speak a request to the Garmin skill. You can say phrases like these: ◦ Take me home ◦ Find a nearby coffee shop Canceling a Request If you make a mistake while speaking a phrase, you can cancel your request using your voice or the device buttons. • While you are speaking to the device, pause briefly and say cancel or nevermind. • While the device is listening, press . Adjusting the Volume The device provides ten volume levels. You can say phrases like these to adjust the volume level. • Alexa, turn it up. • Alexa, turn it down. • Alexa, set the volume to four. A portion of the LED ring briefly glows white to indicate the volume level. For example, if half of the ring is white, the volume level is set to five. Navigation When you turn on your device, the GPS receiver must collect satellite data and establish the current location. The time required to acquire satellite signals varies based on several factors, including how far you are from the location where you last used your device, whether you have a clear view of the sky, and how long it has been since you last used your device. 1 Turn on the device. 2 Wait while the device locates satellites. 3 If necessary, go to an open area, away from tall buildings and trees. If the device has difficulty finding satellites, appears on the screen until the device acquires GPS signals. Saving Locations You can save your home, school, and work locations to quickly start routes to them (Going to a Saved Location, page 3). 1 From the Garmin Speak app, select > My Locations. 2 Select Home, School, or Work. 3 Enter the location address. As you type, suggestions appear below the address entry field. 4 Select a suggested address. Starting a Route Going to a Saved Location It is useful to start a route on your Garmin Speak device each time you travel to a saved location, even though you may already know how to get there. Your device can help you avoid reported traffic delays and construction that may affect your route. You can say phrases like these to start a route to your saved locations for home, work, and school (Saving Locations, page 3). • Alexa, ask Garmin to take me home. • Alexa, ask Garmin to navigate to work. • Alexa, ask Garmin to start a route to school. Going to a Business or Named Location You can say phrases like these to find and navigate to a business or location by name or category. Nearby locations: Alexa, ask Garmin to find a coffee shop. Alexa, ask Garmin to find a library. Alexa, ask Garmin to take me to Starbucks. Locations near a different city: Alexa, ask Garmin to find Mexican food near Denver, Colorado. Alexa, ask Garmin to find The Field Museum near Chicago, Illinois. Alexa, ask Garmin to find Casa Bonita near Denver, Colorado. Locations near an intersection: Alexa, ask Garmin to find barbecue near 12th Street and Vine. Alexa, ask Garmin to find Arthur Bryant’s Barbecue near 12th Street and Vine. Going to a City or Intersection You can say phrases like these to find and navigate to a city or intersection. City: Alexa, ask Garmin to find Chandler, Arizona. Intersection: Alexa, ask Garmin to find Michigan Avenue and Erie Street. Going to an Address or Location Using the Garmin Speak App You can use the Garmin Speak app to search for an address, business, or point of interest, and send it to your Garmin Speak device for navigation. 1 From the Garmin Speak app, select Where To?. 2 Select an option: • To search for an address near you, enter the house number and street name. • To search for an address in another city, enter the house number, street name, city, and state. • To search for a business name, enter all or part of the name. • To search for a city, enter the city and state. As you type, suggestions appear below the search field. 3 Select a suggested search result. The app displays the location on a map. 4 Select Go! to start a route. The Garmin Speak device starts navigating to the selected location, and the location is added to your recent searches in the Where To? menu. Following Your Route As you travel, the device guides you to your destination with voice prompts and on-screen information. • Refer to the on-screen information to prepare for your next turn. The device screen displays the distance to your next turn, exit, or other action, and a symbol to indicate the type of turn (Navigation Symbols, page 4). As you approach your turn, the LED ring fills with green from the bottom to the top. When the LED ring is fully green, you are at your turn. • Say phrases like these to repeat the most recent voice prompt: ◦ Alexa, ask Garmin, what's my next turn? ◦ Alexa, ask Garmin, how far is my next turn? ◦ Alexa, ask Garmin, which lane should I be in? • Ask the Garmin Speak device for information about your route, such as arrival times, distances, or traffic conditions (Getting Information About Your Route, page 4). Navigation Symbols While you are navigating a route, the device screen displays the distance to your next turn, exit, or other action, and a symbol to indicate the type of turn. Start route: The arrow points toward the starting point of the calculated route. This symbol appears when you need to drive through an unmapped area, such as a parking lot, to reach the starting point for the route. Left or right turn: The device displays the distance to an upcoming left or right turn. Sharp turn: The next turn is a sharp turn. You should prepare to reduce your speed more than usual to complete the turn. Turn guidance: Two or more streets are close together near the upcoming turn. You should turn onto the street indicated by the filled white arrow. Highway exit: Your next turn requires you to exit the road using an exit ramp. The arrow indicates whether you should exit on the left or on the right. Lane guidance: The upcoming turn or exit must be completed from a specific lane or lanes. You should move into one of the lanes indicated by the filled arrow or arrows. If the road has more than four lanes, ... indicates more lanes exist to the left or right of the lanes shown. Roundabout: The arrow indicates the exit you should use to exit the roundabout. U-turn: You should make u-turn at the next safe and legal opportunity to return to your route. Destination arrival: Your destination is ahead. The arrow indicates the direction of your destination. This can help you determine which side of the street your destination is on, or help you navigate to your destination through an unmapped area, such as a parking lot. Getting Information About Your Route With a route active, you can say phrases like these to learn about the route ahead of you. Turns on your route: Alexa, ask Garmin, what's my next turn? Alexa, ask Garmin, what lane should I be in? Traffic conditions: Alexa, ask Garmin, how's traffic? Time and distance: Alexa, ask Garmin, are we there yet? Alexa, ask Garmin, how much farther? Alexa, ask Garmin, what time will we arrive? Taking a Detour or Alternate Route You can ask device to calculate an alternate route to take detour, such as avoiding a traffic delay or a road closure. If a significant traffic delay is reported on your route, the device alerts you and provides the delay time. The device also tells you whether you are on the fastest route, or if a faster route is available. You can say a phrase like these to start an alternate route, if one is available. • Alexa, ask Garmin to start an alternate route. • Alexa, ask Garmin to take a detour. • Alexa, ask Garmin to find a faster route. Stops and Route Interruptions If you make a stop and turn off your vehicle while navigating a route, your device resumes the route automatically the next time you start your vehicle. If you depart from the route while navigating, the device automatically recalculates a new route to your destination and starts guiding you to it. To recalculate your route, the device may require your phone to have an active mobile data connection with access to the internet. If no internet connection is available, the device displays the distance and a directional pointer to your destination until an internet connection becomes available. Arriving at Your Destination When you approach your destination, the device displays a checkered flag, a directional pointer, and the distance to your destination. • The pointer points to the approximate physical location of your destination. You can use the pointer to determine which side of the street your destination is on, or to navigate to your destination through an unmapped area, such as a parking lot. Navigation playing news. You can also enable compatible third-party skills to add more features to your device. NOTE: Some third-party skills may not be compatible with the Garmin Speak device. Device compatibility is determined by the skill developer. Playing Music • If you must turn to onto a road to enter your destination, a turn symbol appears next to the checkered flag. You can play streaming music from your Amazon Music library and subscriptions, or from compatible streaming music services. You can use the Alexa app to add your streaming music service accounts (Adding Music Accounts, page 5). You can play music based on genre, artist, title, album, recent releases, and more. You can say phrases like these to play music. • Alexa, play music. • Alexa, play some popular new rock music. • Alexa, play my driving music station on Pandora. Stopping or Resuming Playback • To stop music or audio playback, say Alexa, stop. • To resume music or audio playback, say Alexa, resume. • When you stop at your destination, the device automatically ends the route. If the device does not detect your arrival automatically, you can say, Alexa, ask Garmin to stop the route. Stopping a Route You can say phrases like these to stop navigating a route. • Alexa, ask Garmin to stop the route. • Alexa, ask Garmin to stop navigating. Hands-Free Calling You device can connect to your smartphone as a hands-free calling device. Setting Up Hands-free Calling You can set up hands-free calling during the initial device setup in the Garmin Speak app. You can also enable it at any time from the Garmin Speak app settings. 1 From the Garmin Speak app, select > Audio. 2 In the Phone Calls section, select Garmin Speak. Receiving a Phone Call Before you can receive a phone call using your Garmin Speak device, you must enable hands-free calling for your device (Setting Up Hands-free Calling, page 5). When you receive a phone call, the LED ring flashes magenta, and the device displays the contact name or phone number of the caller. • To accept the phone call, press . Your phone accepts the call, and you can speak to the caller using the Garmin Speak microphones and speaker. If the audio cable is connected to your vehicle stereo (Connecting an Auxiliary Audio Cable, page 2), the device broadcasts the call audio to your vehicle speakers. • To decline the phone call, press . Amazon Alexa Skills and Features In addition to the navigation features offered by the Garmin skill, the Garmin Speak device provides access to many Amazon Alexa features, such as playing music, checking the weather, or Hands-Free Calling Adding Music Accounts You can use the Alexa app to connect your Garmin Speak to your streaming music service accounts, such as Amazon Music service or Pandora internet radio. Not all streaming music services are compatible with the Garmin Speak device. See the Alexa app documentation on the Amazon web site for more information about adding streaming music service accounts. ® Checking the Weather Forecast You can say phrases like these to check the weather forecast near you or in another area. Today's weather: Alexa, how's the weather? Alexa, what's the temperature today? Future weather: Alexa, will it rain tomorrow? Alexa, what's the weather this weekend? Weather in another location: Alexa, what's the weather in Atlanta? Alexa, will it snow in Chicago this weekend? Enabling Skills You can enable additional skills by speaking to your Garmin Speak device, or by using the Alexa app. • To enable a skill using your voice, say a phrase like Alexa, enable the Garmin skill. • To browse and enable skills from the Alexa app, select Skills from the Alexa app menu. Device Settings in the Garmin Speak App You can use the Garmin Speak app to customize the device settings. Navigation Settings To change the settings, your Garmin Speak device must be turned on and connected to the Garmin Speak app. From the Garmin Speak app, select > Navigation. Units: Sets the units of measure to use in the app. Avoidances: Allows you to select features you want to avoid in your routes, such as toll roads, highways, or unpaved roads. You can select the check box next to each feature. Audio Settings To change the settings, your Garmin Speak device must be turned on and connected to the Garmin Speak app. From the Garmin Speak app, select > Audio. Phone Calls: Sets whether to use the Garmin Speak device as a hands-free calling device. If you usually connect to your vehicle for hands-free phone calls, you should select Other. Alexa and Media: Sets whether to play media and Alexa audio through the Garmin Speak device. If you are connected to your vehicle using Bluetooth wireless technology or your smartphone's headphone jack, you should select Other. If you are using the Garmin Speak speaker or the audio output jack on the Garmin Speak power cable plug, you should select Garmin Speak. Guide Me: Allows you to answer guided questions to determine the best audio settings for your Garmin Speak device. Start of Alexa Request Sound: Sets the device to play a tone when the device detects the Alexa keyword and starts listening to your request. End of Alexa Request Sound: Sets the device to play a tone when the device detects you are finished speaking and starts processing your request. Device Information Turning Off the Device Hold for two seconds. Specifications • To install on a Windows computer, select Download for Windows. • To install on a Mac computer, select Download for Mac. 3 Open the downloaded file, and follow the on-screen instructions to complete the installation. 4 Open the Garmin Express application. 5 Connect your Garmin Speak device to your computer using a micro-USB cable. appears on the Garmin Speak screen. 6 Wait until 7 From the Garmin Express application, click Add a Device. The Garmin Express software detects your device. 8 Click Add Device. 9 Follow the on-screen instructions to register your device and add it to the Garmin Express software. When setup is complete, the Garmin Express software searches for software updates for your device. 10 Select an option: • To install all available updates, click Install All. • To install a single update, click View Details and select an update. The next time you start your device, it displays Software Updating while it installs the update. 11 Do not turn off your vehicle or unplug the device while the update is installing. Device Care Input voltage 5 V, 1 A DC using the included vehicle power cable Operating temperature range From -20 to 55°C (from -4 to 141°F) Wireless frequencies and protocols Bluetooth 2.4 GHz @ 4dBm nominal Viewing Regulatory and Compliance Information You can view the unit ID, software version, and e-label regulatory information. Hold and for 5 seconds. The device automatically scrolls through the information screens, displaying new information every 3 seconds. TIP: You can press to quickly scroll through the information. Device Maintenance Software Updates When an update is available, the Garmin Speak app sends it to the device automatically. The next time you start your device, it displays Software Updating while it installs the update. Do not turn off your vehicle or unplug the device while the update is installing. After the update is complete, the device restarts and operates as usual. Updating the Software Using a Computer You can use Garmin Express™ software to download and install the latest software updates for your device. Garmin Express is available for Windows and Mac computers. ® NOTICE Avoid dropping your device. Do not store the device where prolonged exposure to extreme temperatures can occur, because it can cause permanent damage. Do not expose the device to water. Removing the Adhesive Disc from Your Windshield The adhesive metal disc is intended for a long-term installation and can be difficult to remove. 1 Using a non-sharp, non-metal object, carefully pry one edge of the disc away from the windshield, applying steady pressure until the adhesive releases from the windshield. 2 Remove all remaining adhesive from the windshield and disc. 3 Clean the windshield and disc. You can replace the adhesive on the disc to attach it to another location (Replacing the Adhesive on the Disc, page 6). Replacing the Adhesive on the Disc Updating the Software Using the Garmin Speak App 1 On your computer, go to garmin.com/express. 2 Select an option: ® You can replace the adhesive on the metal disc to install the device in a new location. Your device includes one extra adhesive pad. Go to buy.garmin.com to purchase additional adhesive pads. 1 If necessary, remove the old adhesive pad from the disc. 2 Clean the disc. The disc must be free of dust, wax, oils, or coatings. 3 Remove one side of the protective film from the new adhesive pad. 4 Position the adhesive pad over the disc. TIP: The adhesive is extremely sticky. Do not touch the adhesive to the disc until the adhesive pad is properly aligned. Device Information 5 Press the adhesive pad firmly onto the disc, and maintain pressure for 30 seconds. 6 Place the metal disc into the device mount, and install it onto your windshield (Installing the Adhesive Disc onto Your Windshield, page 1). Troubleshooting Error Symbols These error symbols may appear on the device screen to indicate a problem with the device or the device connections. Poor GPS reception: The device has not acquired GPS satellites and cannot determine your location. Go to an open area and verify the device has a clear view of the sky through the windshield (Acquiring GPS Signals, page 3). Smartphone is not connected: The device is not connected to your smartphone. Verify Bluetooth technology is enabled on your smartphone and the device is paired with your smartphone (Pairing with Your Smartphone, page 2). Garmin Speak app is not connected: The device has established a Bluetooth connection to your smartphone, but it cannot connect to the Garmin Speak app. On your smartphone, open the Garmin Speak app. No internet connection: The device is connected to the Garmin Speak app, but no internet connection is available. Verify your smartphone is receiving a mobile data or Wi‑Fi signal with access to the internet. High device temperature: The device temperature is too high, and the device cannot operate. • Move the device to a cooler location, and allow it to cool down before operating it. • Avoid leaving the device in direct sunlight when your vehicle is parked. ® I cannot hear sound from my device The Garmin Speak device and app provide several options for audio output to accommodate different vehicles and installation methods. If you cannot hear audio from the device, verify the device settings and connections for your installation method below. • For all installation methods, verify each of these items: ◦ Verify your Garmin Speak device is paired with your smartphone and connected to the Garmin Speak app (Pairing with Your Smartphone, page 2). ◦ Verify the Garmin Speak device volume is loud enough to hear. You can say Alexa, turn it up to increase the volume. • If you want to connect to your vehicle or vehicle stereo using a Bluetooth connection, verify each of these items: ◦ In the Garmin Speak app, select > Audio, and verify Other is selected in the Alexa and Media section. ◦ Verify your smartphone is paired with your vehicle and connected using Bluetooth wireless technology. For more information about pairing your smartphone with your vehicle, see your vehicle owner's manual. ◦ Verify your vehicle stereo is set to the Bluetooth audio source. ◦ Verify the media volume setting on your smartphone is not muted. • If you want to connect to your vehicle stereo using an auxiliary audio cable, verify each of these items: Troubleshooting ◦ In the Garmin Speak app, select > Audio, and verify Garmin Speak is selected in the Alexa and Media section. ◦ Verify that a 3.5 mm audio cable is connected to the audio output jack in the Garmin Speak power cable plug and to the auxiliary input jack for your vehicle stereo (Connecting an Auxiliary Audio Cable, page 2). ◦ Verify your vehicle stereo is set to the auxiliary input audio source. • If you want to use the internal device speaker, verify each of these items: ◦ In the Garmin Speak app, select > Audio, and verify Garmin Speak is selected in the Alexa and Media section. ◦ Verify no cable is connected to the audio output jack in the Garmin Speak power cable plug. • If you want to connect to your vehicle stereo using your smartphone's headphone jack, verify each of these items: ◦ In the Garmin Speak app, select > Audio, and verify Other is selected in the Alexa and Media section. ◦ Verify that an appropriate audio cable is connected to your smartphone's headphone jack and to the auxiliary input jack for your vehicle stereo. ◦ Verify your vehicle stereo is set to the Bluetooth audio source. ◦ Verify the media volume setting on your smartphone is not muted. When is the Garmin Speak device listening? While the Garmin Speak device is turned on and the microphone is not muted, the device continuously listens for you to say Alexa to start a request. The device does not process or record any audio until you say Alexa or press . You can view a record of your processed requests from all your Alexa enabled devices in the Alexa app. If you want to prevent the device from hearing any audio, you can mute the microphone my pressing (Muting the Microphone, page 2). A skill I want to use is not available The Garmin Speak device is compatible with many Alexa skills and features. However, some skills and features are exclusive to certain devices or are not available for the Garmin Speak device. Skill compatibility is determined by the skill developer. If a skill you want to use is not available, you can contact the skill developer to suggest adding support for the Garmin Speak device. Index addresses, finding 3, 4 Alexa skills 7 audio, connecting 2, 7 buttons 2 detours 4 device care 6 turn-by-turn directions 4 unit ID 6 updating, software 6 voice command activating 2 canceling 3 tips 2 volume, adjusting 3 weather 5 e-label 6 finding locations addresses 3 businesses 3 cities 3 intersections 3 points of interest 3 going home 3 GPS 3 hands-free phone calls 5 locations, saving 3 microphone 2 muting 2, 7 mount 6 removing, removing mount 6 mounting, windshield 1 music playing 5 streaming 5 navigation 3 next turn 4 pairing, smartphone 2 phone calls, answering 5 playing, music 5 points of interest, finding 3 power 2 power key 6 privacy 7 recalculating routes, detours 4 routes 4 arrival time 4 following 4 stopping 4, 5 taking a detour 4 satellite signals, acquiring 3 saved locations 3 savjng, locations 3 settings 5, 6 setup 1 skills 5, 7 enabling 5 software updating 6 version 6 speaking commands 3–5 specifications 6 troubleshooting 7 Index support.garmin.com September 2017 190-02276-00_0A
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