Gateway 400 Users Manual 400VTX Service Guide

400 to the manual 484e157d-85ac-4939-86fe-e66e58a02c45

gateway 400

2015-02-02

: Gateway Gateway-400-Users-Manual-403241 gateway-400-users-manual-403241 gateway pdf

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Page Count: 87

Gateway 400 Notebook
Customizing Troubleshooting
serviceguide
i
Contents
Replacing Gateway 400VTX Components . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Identifying your notebook model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Identifying components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Preparing your work space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Preparing your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Removing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Adding or replacing memory modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Replacing the 802.11 mini PCI card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Replacing the hard drive in the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Replacing the keyboard cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Replacing the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Replacing the optical drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Replacing the LED indicator panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing the CMOS battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Replacing the hinge covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Replacing the cooling assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Replacing the LCD panel assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Replacing the palm rest assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Replacing the diskette drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Replacing the memory card reader kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Replacing the system board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Replacing the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
ii
1
Replacing
Gateway 400VTX
Components
Use this service guide to help plan your maintenance tasks
for the Gateway 400VTX notebook. All tasks covered in this
guide can be performed by an authorized field technician
without jeopardizing your notebook’s warranty.
For information on your notebook’s general maintenance,
technical support, safety notices, and regulatory notices,
see your Gateway user’s guide.
If you have suggestions regarding the content of this guide,
send an e-mail with the subject “Service Guide Comments”
to channel.services@gateway.com.
© 2003 Gateway, Inc. All rights reserved. Gateway, Gateway Country, the Gateway
stylized logo, and the black-and-white spot design are trademarks or registered
trademarks of Gateway, Inc. in the United States and other countries. All other brands
and product names are trademarks or registered trademarks of their respective
companies.
Thank you for purchasing this Factory Service
Manual CD/DVD from servicemanuals4u.com.
Please check out our eBay auctions for more great
deals on Factory Service Manuals:
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2
Replacing Gateway 400VTX Components
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Identifying your notebook model
The label on the bottom of your notebook contains information that identifies
your notebook model and its features.
Warning It is important that you use the correct service guide for
your notebook. Failure to follow the approved tasks for your
notebook model may result in damage to the notebook.
Gateway
model
number
3
Identifying components
www.gateway.com
Identifying components
Where screw measurements are shown, the first number indicates screw head
width, and the second number indicates screw length.
Use this chart to identify the main components of your notebook. For a
complete list of replaceable parts, see the Contents.
LCD panel assembly
(see page 50)
Keyboard
(see page 28)
Palm rest assembly
(see page 55)
Cooling assembly
(see page 46)
Keyboard cover
(see page 25)
System board
(see page 72)
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Preparing your work space
Before performing maintenance on your notebook, make sure that your work
space and your notebook are correctly prepared.
■Wear a grounding (ESD) wrist strap, and use a grounded or dissipative work
mat.
■Use a stable and strong table, and make sure that the table top is large
enough to hold each component as you remove it.
■Use bright lighting to make part identification easier.
■Keep your work surface free from clutter and dust that may damage
components.
■Use a magnetized screwdriver for removing screws.
■When removing components that are attached to the notebook by a cable,
unplug the cable before removing the screws, when possible, to avoid
damaging the cable.
■As you remove components and screws, lay them toward the rear of your
work surface (behind your notebook) or far enough to the side that your
arms do not accidentally brush them onto the floor.
■To help keep track of screws, try the following:
■Place each component’s screws in their own section of a parts sorter.
■Place each component’s screws next to the component on your work
surface.
■Print the first page of each task, then place the page toward the rear
of your work surface. As you remove screws, place the screws in their
respective boxes on the page. Where screw measurements are shown,
the first number indicates screw head width, and the second number
indicates screw length.
■After loosening screws that are deeply recessed in a hole (for example,
on the bottom of the base assembly), you can leave the screws in the
holes if you place small pieces of masking tape over the hole openings.
When reassembling the component, just remove the tape and tighten
the screws.
■When you place flat-headed screws on your work surface, stand them
on their heads to prevent the screws from rolling off the table.
5
Preventing static electricity discharge
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Preventing static electricity
discharge
The components inside your notebook are extremely sensitive to static
electricity, also known as electrostatic discharge (ESD).
Before replacing components, follow these guidelines:
■Turn off your notebook.
■Wear a grounding wrist strap (available at most electronics stores) and
attach it to a bare metal part of your workbench or other grounded
connection.
■Touch a bare metal surface on your workbench or other grounded object.
■Unplug the power cord and the modem and network cables.
■Remove the battery. For more information, see “Removing the battery” on
page 8.
■Disconnect all peripheral devices and remove any PC Cards.
Warning ESD can permanently damage electrostatic
discharge-sensitive components in your notebook. Prevent
ESD damage by following ESD guidelines every time you
open your notebook case.
Warning To avoid exposure to dangerous electrical voltages and
moving parts, turn off your notebook and unplug the power
cord and modem and network cable before opening the
case.
Warning To prevent risk of electric shock, do not insert any object
into the vent holes of the notebook.
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Before working with notebook components, follow these guidelines:
■Avoid static-causing surfaces such as carpeted floors, plastic, and packing
foam.
■Remove components from their antistatic bags only when you are ready
to use them. Do not lay components on the outside of antistatic bags
because only the inside of the bags provide electrostatic protection.
■Always hold components by their edges. Avoid touching the edge
connectors. Never slide components over any surface.
7
Preparing your notebook
www.gateway.com
Preparing your notebook
To prepare your notebook for maintenance:
■Make sure that the DVD drive and the optional diskette drive or optional
card reader are empty.
■Disconnect all peripheral devices and remove any PC Cards.
■Turn off your notebook and unplug the power cord and modem and
network cables (if attached).
■Turn over your notebook and remove the battery.
Warning To avoid exposure to dangerous electrical voltages and
moving parts, turn off your notebook, remove the battery,
and unplug the power cord and modem and network
cables before opening the case. Replace the cover before
you restore power or reconnect the modem and network
cables.
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Replacing Gateway 400VTX Components
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Removing the battery
To remove the battery:
1Turn your notebook over so the bottom is facing up.
2Slide the battery release latch and lift the battery out of the bay.
9
Adding or replacing memory modules
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Adding or replacing memory
modules
Tools you need to complete this task:
To add or replace memory modules:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
Important Use only memory modules designed for the
Gateway 400VTX.
Phillips #0 screwdriver
Memory
bay
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3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Loosen the captive screw that secures the memory cover. (The screw cannot
be removed.)
5Lift the screw side of the cover upward, then slide the cover out.
11
Adding or replacing memory modules
www.gateway.com
6If you are removing a module, gently press outward on the clip at each
end of the memory module until the module tilts upward.
7Pull the memory module out of the slot.
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Replacing Gateway 400VTX Components
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8Hold the new or replacement module at a 30-degree angle and press it into
the empty memory slot. This module is keyed so it can only be inserted
in one direction. If the module does not fit, make sure that the notch in
the module lines up with the tab in the memory slot.
9Gently push the module down until it clicks in place.
10 Replace the memory bay cover and tighten the cover screw.
Important Use only memory modules designed for the
Gateway 400VTX.
13
Replacing the 802.11 mini PCI card
www.gateway.com
Replacing the 802.11 mini PCI card
Tools you need to complete this task:
To replace the 802.11 mini PCI card:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
Caution By law, only approved wireless modules provided by
Gateway, or a Gateway authorized representative,
explicitly for your Gateway 400VTX may be installed in this
notebook.
Phillips #0 screwdriver
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4Remove the wireless Ethernet label from the mini PCI cover.
5Loosen the captive screw that secures the mini PCI cover. (The screw
cannot be removed.)
6Lift the screw side of the cover upward, then slide the cover out.
Fitted with
FCC ID: HFSYA600MPCI3A20R
IC: 1787B-12154
Agere MPCI3A-20/R 802.11B
Wireless Lan Card.
Contains
CAUTION - Do not remove cover.
User access is prohibited. Breaking
this seal will void your warranty.
9003054
Mini PCI
bay
15
Replacing the 802.11 mini PCI card
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7Unplug the two antenna cables.
8Move the antenna wires out of the way, then press outward on the clips
at both sides of the module until the module tilts upward.
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Replacing Gateway 400VTX Components
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9Pull the module out of the slot.
10 Hold the new module at a 30-degree angle and press it into the empty slot.
This module is keyed so it can only be inserted in one direction. If the
module does not fit, make sure that the notch in the module lines up with
the tab in the module slot.
11 Move the antenna wires out of the way, then press the module down until
it clicks into place.
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Replacing the 802.11 mini PCI card
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12 Reattach the black antenna cable to the connector labelled MAIN or M,
then reattach the light gray antenna cable to the connector labelled AUX
or A.
13 Replace the mini PCI cover, then tighten the captive screw.
14 Place a new wireless Ethernet label on the mini PCI cover so it covers the
screw.
Caution By law, a wireless Ethernet FCC ID and security label must
cover the mini PCI cover screw. End users are strictly not
permitted to have access to the wireless card.
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Replacing Gateway 400VTX Components
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Replacing the hard drive kit
Tools you need to complete this task:
Screws removed during this task:
To replace the hard drive kit:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
Phillips #0 screwdriver
2 chrome 2.5 × 4.7 mm
(hard drive kit)
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Replacing the hard drive kit
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4Remove the hard drive kit screws.
5Slide the old hard drive kit out of your notebook.
Screws
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Replacing Gateway 400VTX Components
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6Slide the new hard drive kit into your notebook.
7Replace the screws that secure the hard drive kit to your notebook.
21
Replacing the hard drive in the hard drive kit
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Replacing the hard drive in the
hard drive kit
Tools you need to complete this task:
Screws removed during this task:
To replace the hard drive in the hard drive kit:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Remove the hard drive kit by following the instructions in “Replacing the
hard drive kit” on page 18.
Phillips #0 screwdriver
2 chrome 2.5 × 4.7 mm
(hard drive kit)
2 chrome 3.0 × 3.5 mm
(hard drive kit bracket)
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Replacing Gateway 400VTX Components
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5Remove the two screws that secure the hard drive to the hard drive kit
bracket.
Screws
23
Replacing the hard drive in the hard drive kit
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6Remove the bracket from the old drive.
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Replacing Gateway 400VTX Components
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7Insert the new drive into the bracket so the screw holes line up and the
plastic strip on the top of the bracket is positioned as shown.
8Replace the two screws that secure the bracket to the drive.
9Slide the hard drive kit into your notebook.
10 Replace the screws that secure the hard drive kit to your notebook.
Plastic strip
25
Replacing the keyboard cover
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Replacing the keyboard cover
Tools you need to complete this task:
To replace the keyboard cover:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Turn your notebook over so the top is facing up.
5Open the LCD panel to the normal viewing position.
Flat-blade driver Scribe or non-marring tool- OR -
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Replacing Gateway 400VTX Components
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6Insert the small flat-blade screwdriver or non-marring tool under the
bottom right corner of the keyboard cover and gently pry it up.
7Pull the cover off your notebook. You will hear small snapping sounds as
the cover comes away from your notebook. Be careful not to break off the
tabs found on the left end of the cover.
Important Inserting a piece of cloth between the screwdriver and
keyboard and notebook case will help prevent damage to
your notebook.
27
Replacing the keyboard cover
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8Slide the two tabs on the left end of the new cover under your notebook
frame.
9Press down on the cover in several places until it clicks in place.
The cover is correctly mounted when you can run you finger along the
cover and find no loose spots. The cover should be flat all the way across.
Warning If the cover is not correctly replaced, your notebook could
be damaged when you try to close the LCD panel.
28
Replacing Gateway 400VTX Components
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Replacing the keyboard
Tools you need to complete this task:
Screws removed during this task:
To replace the keyboard:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Turn your notebook over so the top is facing up.
5Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
4 chrome 2.5 × 3.0 mm
(keyboard)
29
Replacing the keyboard
www.gateway.com
6Remove the four keyboard screws that secure the keyboard to your
notebook.
Screws
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Replacing Gateway 400VTX Components
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7Lift the back edge of the keyboard, then slowly rotate it toward you so it
lies keys-down on top of your notebook. Be careful not to damage the
LCD panel.
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Replacing the keyboard
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8Use your fingers to unplug the keyboard panel connector from your
notebook. Be careful not to touch or damage any other components.
9Place the new keyboard keys-down on your notebook with the space bar
away from you.
10 Insert the keyboard plug, on the end of the keyboard cable, onto the
keyboard connector.
Important The outside of the keyboard plug goes around the
keyboard connector. The plug is correctly oriented if the
cable is not twisted.
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Replacing Gateway 400VTX Components
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11 Rotate the keyboard toward the LCD panel until the keyboard is
almost face-up.
12 Insert the tabs on the front of the keyboard under the palm rest.
13 Gently press the keyboard down until it is flat all the way across. The
keyboard should easily fall into place. Be careful not to damage the
LCD panel.
Ta b s
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Replacing the keyboard
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14 Replace the four keyboard screws.
15 Reassemble your notebook.
Screws
34
Replacing Gateway 400VTX Components
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Replacing the optical drive kit
Tools you need to complete this task:
Screws removed during this task:
To replace the optical drive kit:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Turn your notebook over so the top is facing up.
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
4 chrome 2.5 × 3.0 mm
(keyboard)
1 chrome 2.0 × 3.0 mm
(optical drive)
1 black 2.5 × 4.0 mm
(optical drive)
2 chrome 1.7 × 3.5 mm
(optical drive kit bracket)
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Replacing the optical drive kit
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5Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
6Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
7Remove the chrome screw that secures the drive kit to the cooling assembly
and the black screw that secures the drive kit to the system board.
Screws
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Replacing Gateway 400VTX Components
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8Slide the drive kit out of your notebook.
9If your replacement optical drive came in a kit, go to Step 13.
-OR-
If you need to replace the optical drive in the optical drive kit, go to Step 10.
10 Remove the two chrome screws that secure the drive to the bracket.
Screws
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Replacing the optical drive kit
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11 Remove the bracket from the old drive.
12 Place the bracket onto the new drive so the screw holes line up and replace
the two chrome screws that secure the bracket to the drive.
13 Insert the new drive kit into your notebook, then replace the two screws.
14 Reassemble your notebook.
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Replacing the LED indicator panel
Tools you need to complete this task:
Screws removed during this task:
To replace the LED indicator panel:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Turn your notebook over so the top is facing up.
5Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
6Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
4 chrome 2.5 × 3.0 mm
(keyboard)
1 chrome 2.0 × 3.0 mm
(LED indicator panel)
2 black 2.5 × 4.0 mm
(LED indicator panel)
39
Replacing the LED indicator panel
www.gateway.com
7Remove the three screws that secure the LED indicator panel shield to your
notebook.
8Lift the shielding away from the indicator panel.
Screws
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Replacing Gateway 400VTX Components
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9Insert the small flat-blade screwdriver or non-marring tool under the
indicator panel and gently pry it up.
10 Align the new indicator panel’s screw holes with the holes on your
notebook, then press the panel into place.
11 Replace the indicator panel’s shielding, then replace the screws.
12 Reassemble your notebook.
41
Replacing the CMOS battery
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Replacing the CMOS battery
Tools you need to complete this task:
Screws removed during this task:
To replace the CMOS battery:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Turn your notebook over so the top is facing up.
5Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
6Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
4 chrome 2.5 × 3.0 mm
(keyboard)
42
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7Locate the old battery on the system board.
8Insert the small flat-blade screwdriver or non-marring tool under the old
battery and gently pry it up until it pops out of the socket.
9Make sure that the positive (+) side of the new battery is facing up, then
press the battery into the socket until it snaps into place.
10 Reassemble your notebook.
CMOS battery
43
Replacing the hinge covers
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Replacing the hinge covers
Tools you need to complete this task:
To replace the hinge covers:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Turn your notebook over so the top is facing up.
5Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
6Open the LCD panel all the way, so it lies flat on the table.
Flat-blade driver Scribe or non-marring tool- OR -
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7Insert the small flat-blade screwdriver or non-marring tool under the
bottom left corner of the left hinge cover and gently pry it up.
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Replacing the hinge covers
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8Insert the small flat-blade screwdriver or non-marring tool under the center
of the right hinge cover and gently pry it up.
9Snap the new covers into place over the hinges.
10 Reassemble your notebook.
46
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Replacing the cooling assembly
Tools you need to complete this task:
Screws removed during this task:
To replace the cooling assembly:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Turn your notebook over so the top is facing up.
5Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
6Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
4 chrome 2.5 × 3.0 mm
(keyboard)
5 chrome 2.0 × 3.0 mm
(cooling assembly)
47
Replacing the cooling assembly
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7Unplug the cooling fan.
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Replacing Gateway 400VTX Components
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8Remove the five screws that secure the cooling assembly to your notebook.
Screws
Screws
49
Replacing the cooling assembly
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9At the same time as you lift, move the cooling assembly to the front of
the notebook and remove it.
10 Insert the new cooling assembly into your notebook. The screw tabs should
go above the optical drive tab and below the LED indicator panel shielding
tab.
11 Tighten the three screws that are stamped with the numbers 1 through 3
next to them. Make sure that you tighten the screws in numerical order.
12 Replace the screw that holds the cooling assembly to the optical drive.
13 Replace the screw that holds the cooling assembly to the LED indicator
panel shielding.
14 Plug in the cooling fan.
15 Reassemble your notebook.
Warning When tightening the cooling assembly’s screws into the
numbered holes, tighten them in numerical order.
50
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Replacing the LCD panel assembly
Tools you need to complete this task:
Screws removed during this task:
To replace the LCD panel assembly:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
4 chrome 2.5 × 3.0 mm
(keyboard)
4 chrome 2.5 × 5.5 mm
(hinges)
1 chrome 2.5 × 3.0 mm
(grounding screw)
5 chrome 2.0 × 3.0 mm
(cooling assembly)
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Replacing the LCD panel assembly
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4If your notebook has 802.11 wireless networking built in, remove the
802.11 mini PCI module by following the instructions in “Replacing the
802.11 mini PCI card” on page 13.
5Turn your notebook over so the top is facing up.
6Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
7Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
8Remove the hinge covers by following the instructions in “Replacing the
hinge covers” on page 43.
9Remove the four hinge screws that secure the LCD panel to your notebook.
Screws Screws
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Replacing Gateway 400VTX Components
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10 Use your fingers to unplug the LCD panel connector from your notebook.
Grasp the large cluster of cables, then pull the connector straight up.
11 Loosen the screw holding the grounding wire, then lift the LCD panel
grounding wire to remove the screw.
LCD panel grounding screw
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Replacing the LCD panel assembly
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12 Remove the cooling assembly by following the instructions in “Replacing
the cooling assembly” on page 46.
13 Remove the 802.11 antenna wires from under the two retaining clips and
pull the antenna out from under the system board.
14 Lift the LCD panel away from the notebook.
15 Place the new LCD panel assembly onto your notebook, then replace the
four hinge screws.
16 Reattach the grounding cable.
17 Thread the antenna cables through the retaining clips and then under the
system board and into the mini PCI card area.
18 Plug the LCD panel connector into your notebook.
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Replacing Gateway 400VTX Components
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19 Reassemble your notebook.
20 Place a new wireless Ethernet label on the mini PCI cover so it covers the
screw.
Caution By law, a wireless Ethernet FCC ID and security label must
cover the mini PCI cover screw. End users are strictly not
permitted to have access to the wireless card.
55
Replacing the palm rest assembly
www.gateway.com
Replacing the palm rest assembly
Tools you need to complete this task:
Screws removed during this task:
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
4 chrome 2.5 × 3.0 mm
(keyboard)
2 chrome 2.5 × 4.7 mm
(hard drive kit)
4 chrome 2.0 × 3.0 mm
(cooling assembly)
1 chrome 2.0 × 3.0 mm
(LED indicator panel)
2 black 2.5 × 4.0 mm
(LED indicator panel)
12 chrome 2.5 × 5.0 mm
(palm rest bottom)
3 black 2.5 × 4.0 mm
(palm rest top)
1 chrome 2.5 × 3.0 mm
(grounding screw)
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Replacing Gateway 400VTX Components
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To replace the palm rest assembly:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Remove the hard drive kit by following the instructions in “Replacing the
hard drive kit” on page 18.
5Turn your notebook over so the top is facing up.
6Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
7Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
8Remove the LED indicator panel by following the instructions in
“Replacing the LED indicator panel” on page 38.
9Remove the hinge covers by following the instructions in “Replacing the
hinge covers” on page 43.
10 Remove the cooling assembly by following the instructions in “Replacing
the cooling assembly” on page 46.
11 Use your fingers to unplug the LCD panel connector from your notebook
by following the instructions in “Replacing the LCD panel assembly” on
page 50. Grasp the large cluster of cables, then pull the connector straight
up.
12 Remove the screw holding the LCD grounding wire by following the
instructions in “Replacing the LCD panel assembly” on page 50.
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Replacing the palm rest assembly
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13 Remove the twelve chrome screws on the bottom of your notebook.
Screws
Screws
Screws
Screws
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Replacing Gateway 400VTX Components
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14 Remove the three black screws on the top of your notebook.
Screws
59
Replacing the palm rest assembly
www.gateway.com
15 Pull up on the touchpad connector cable to remove it from the connector.
16 Remove the palm rest assembly.
17 Place the new palm rest assembly onto your notebook, and snap the
assembly into place.
18 Replace all of the palm rest screws.
19 Slide the end of the touchpad cable into the touchpad connector.
20 Reassemble your notebook.
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Replacing Gateway 400VTX Components
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Replacing the diskette drive kit
Tools you need to complete this task:
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
61
Replacing the diskette drive kit
www.gateway.com
Screws removed during this task:
To replace the diskette drive kit:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
4 chrome 2.5 × 3.0 mm
(keyboard)
2 chrome 2.5 × 4.7 mm
(hard drive kit)
4 chrome 2.0 × 3.0 mm
(cooling assembly)
1 chrome 2.0 × 3.0 mm
(LED indicator panel)
2 black 2.5 × 4.0 mm
(LED indicator panel)
12 chrome 2.5 × 5.0 mm
(palm rest bottom)
3 black 2.5 × 4.0 mm
(palm rest top)
3 black 2.5 × 4.0 mm
(diskette drive kit)
3 chrome 2.5 × 3.0 mm
(diskette drive kit bracket)
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Replacing Gateway 400VTX Components
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3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Remove the hard drive kit by following the instructions in “Replacing the
hard drive kit” on page 18.
5Turn your notebook over so the top is facing up.
6Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
7Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
8Remove the LED indicator panel by following the instructions in
“Replacing the LED indicator panel” on page 38.
9Remove the hinge covers by following the instructions in “Replacing the
hinge covers” on page 43.
10 Remove the cooling assembly by following the instructions in “Replacing
the cooling assembly” on page 46.
11 Remove the palm rest assembly by following the instructions in “Replacing
the palm rest assembly” on page 55.
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Replacing the diskette drive kit
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12 Remove the three black screws that secure the diskette drive kit to the
notebook.
13 Lift the drive kit and disconnect the diskette drive’s ribbon cable.
14 Remove the drive kit from your notebook.
Screws
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Replacing Gateway 400VTX Components
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15 If your replacement diskette drive came in a kit, go to Step 19.
-OR-
If you need to replace the diskette drive in the diskette drive kit, go to
Step 16.
16 Remove the three chrome screws (one on the left side, two on the right
side) that secure the diskette drive to the diskette drive kit bracket.
17 Remove the bracket from the old drive.
18 Insert the new drive into the bracket so the screw holes line up and replace
the three chrome screws that secure the bracket to the drive.
19 Insert the new diskette drive kit into your notebook and plug in the diskette
drive’s ribbon cable.
20 Replace the three black screws that secure the diskette drive kit to your
notebook.
21 Reassemble your notebook.
Screw
65
Replacing the memory card reader kit
www.gateway.com
Replacing the memory card reader
kit
Tools you need to complete this task:
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver
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Replacing Gateway 400VTX Components
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Screws removed during this task:
To replace the memory card reader kit:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
4 chrome 2.5 × 3.0 mm
(keyboard)
2 chrome 2.5 × 4.7 mm
(hard drive kit)
4 chrome 2.0 × 3.0 mm
(cooling assembly)
1 chrome 2.0 × 3.0 mm
(LED indicator panel)
2 black 2.5 × 4.0 mm
(LED indicator panel)
12 chrome 2.5 × 5.0 mm
(palm rest bottom)
3 black 2.5 × 4.0 mm
(palm rest top)
3 black 2.5 × 4.0 mm
(memory card reader kit)
5 chrome 2.5 × 3.0 mm
(memory card reader kit
bracket)
67
Replacing the memory card reader kit
www.gateway.com
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4Remove the hard drive kit by following the instructions in “Replacing the
hard drive kit” on page 18.
5Turn your notebook over so the top is facing up.
6Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
7Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
8Remove the LED indicator panel by following the instructions in
“Replacing the LED indicator panel” on page 38.
9Remove the hinge covers by following the instructions in “Replacing the
hinge covers” on page 43.
10 Remove the cooling assembly by following the instructions in “Replacing
the cooling assembly” on page 46.
11 Remove the palm rest assembly by following the instructions in “Replacing
the palm rest assembly” on page 55.
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Replacing Gateway 400VTX Components
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12 Remove the three black screws that secure the memory card reader kit to
the notebook.
Screws
69
Replacing the memory card reader kit
www.gateway.com
13 Lift the card reader kit and disconnect the card reader’s cable.
14 Remove the card reader kit from your notebook.
15 If your replacement card reader came in a kit, go to Step 19.
-OR-
If you need to replace the card reader in the card reader kit, go to Step 16.
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Replacing Gateway 400VTX Components
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16 Remove the two chrome screws from the top of the memory card reader
that secure the card reader to the card reader kit bracket.
17 Remove the three chrome screws from the bottom of the memory card
reader that secure the card reader to the card reader kit bracket.
18 Remove the bracket from the old card reader.
19 Insert the new card reader into the bracket so the screw holes line up and
replace the five chrome screws that secure the bracket to the card reader.
Screws
Screws
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Replacing the memory card reader kit
www.gateway.com
20 Insert the new card reader kit into your notebook and plug in the memory
card reader’s cable.
21 Replace the three black screws that secure the card reader kit to your
notebook.
22 Reassemble your notebook.
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Replacing Gateway 400VTX Components
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Replacing the system board
Tools you need to complete this task:
Flat-blade driver Scribe or non-marring tool- OR -
Phillips #0 screwdriver 5.0 mm hex nutdriver
73
Replacing the system board
www.gateway.com
Screws removed during this task:
12 chrome 2.5 × 5.0 mm
(palm rest bottom)
4 chrome 2.5 × 3.0 mm
(keyboard)
2 chrome 2.5 × 4.7 mm
(hard drive kit)
3 chrome 2.0 × 3.0 mm
(cooling assembly)
1 chrome 2.0 × 3.0 mm
(LED indicator panel)
2 black 2.5 × 4.0 mm
(LED indicator panel)
3 black 2.5 × 4.0 mm
(palm rest top)
3 black 2.5 × 4.0 mm
(diskette drive kit or memory
card reader kit)
2 chrome 2.5 × 5.0 mm
(system board bottom)
4 hex nuts
(port connectors, system
board)
4 black 2.5 × 4.0 mm
(system board top)
2 hex nuts
(system board)
2 chrome 2.0 × 4.0 mm
(modem)
1 chrome 2.0 × 3.0 mm and
1 black 2.5 × 4.0 mm
(optical drive)
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Replacing Gateway 400VTX Components
www.gateway.com
To replace the system board:
1Disconnect the AC adapter and modem and network cables and prepare
your notebook by following the instructions in “Preparing your notebook”
on page 7.
2Turn your notebook over so the bottom is facing up.
3Remove the battery by following the instructions in “Removing the
battery” on page 8.
4If your notebook has 802.11 wireless networking built in, remove the
802.11 mini PCI module by following the instructions in “Replacing the
802.11 mini PCI card” on page 13.
5Remove the hard drive kit by following the instructions in “Replacing the
hard drive kit” on page 18.
6Turn your notebook over so the top is facing up.
7Remove the keyboard cover by following the instructions in “Replacing
the keyboard cover” on page 25.
8Remove the keyboard by following the instructions in “Replacing the
keyboard” on page 28.
9Remove the optical drive by following the instructions in “Replacing the
optical drive kit” on page 34
10 Remove the LED indicator panel by following the instructions in
“Replacing the LED indicator panel” on page 38.
11 Remove the hinge covers by following the instructions in “Replacing the
hinge covers” on page 43.
12 Remove the cooling assembly by following the instructions in “Replacing
the cooling assembly” on page 46.
13 Remove the palm rest assembly by following the instructions in “Replacing
the palm rest assembly” on page 55.
14 Remove the diskette drive kit by following the instructions in “Replacing
the diskette drive kit” on page 60.
-OR-
Remove the memory card reader kit by following the instructions in
“Replacing the memory card reader kit” on page 65.
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Replacing the system board
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15 Unplug the speakers.
16 Turn the notebook over and remove the two chrome screws from the
bottom.
Screws
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Replacing Gateway 400VTX Components
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17 Turn the notebook over and remove the four hex nuts on the rear I/O
panel.
18 Remove the four black system board screws from the holes marked 2, 7,
19, and 21, and the hex nuts from the holes marked 5 and 6.
Hex nuts
Hex nuts
Screws
Screw
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Replacing the system board
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19 While pushing in on the PC Card eject button, remove the system board.
Make sure the rear I/O panel and PC Card eject button clear the chassis
bottom.
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Replacing Gateway 400VTX Components
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20 Use a flat-blade screwdriver to turn the processor lock screw 1/4-turn
counter-clockwise, then remove the processor from the old system board.
21 Turn the old system board over and remove the screws that secure the
modem to the system board.
Screws
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Replacing the system board
www.gateway.com
22 Use a flat-blade screwdriver to unplug the modem from the old system
board.
23 Unplug the modem cable from the modem.
24 Install the modem onto the new system board and turn the board over.
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Replacing Gateway 400VTX Components
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25 Install the processor onto the new system board making sure that Pin 1
on the processor (indicated by the silk-screened arrow on the corner of the
processor) aligns with Pin 1 on the processor socket (indicated by the
absence of a pin hole in the processor socket), then use a flat-blade
screwdriver to turn the processor lock screw 1/4-turn clockwise.
26 Place the new system board into your notebook.
27 Replace the four black system board screws into the holes marked 2, 7, 19,
and 21, and the hex nuts into the holes marked 5 and 6.
28 Replace the four hex nuts on the rear I/O panel.
29 Turn the notebook over and replace the two chrome screws on the bottom.
30 Turn the notebook over and connect the speakers.
31 Reassemble your notebook.
32 Place a new wireless Ethernet label on the mini PCI cover so it covers the
screw.
Caution By law, a wireless Ethernet FCC ID and security label must
cover the mini PCI cover screw. End users are strictly not
permitted to have access to the wireless card.
81
Replacing the modem
www.gateway.com
Replacing the modem
To replace the modem in your notebook, complete the instructions for
“Replacing the system board” on page 72.
MAN SYS 400 VTX SERVICE GDE R0 1/03

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