Gateway M405 Users Manual Using The

M405 to the manual 5ee91fcc-9c7b-45ac-b246-2fd25cea4d67

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User Guide
Gateway M405 Notebook

$POUFOUT
1 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using eSupport . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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2 Checking Out Your Gateway Notebook . . . . . . . . . . . . . . . . . . . . 9
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Left Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Right Side . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Keyboard area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identifying your model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gateway model and serial number . . . . . . . . . . . . . . . . . . . . . . . . . . .
Gateway serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Internal wireless label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Microsoft Certificate of Authenticity . . . . . . . . . . . . . . . . . . . . . . . . . . .
Finding your specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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3 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . .
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restarting (rebooting) your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Status indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Key types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Multi-function buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Adjusting the volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
www.gateway.com

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Turning your wireless network on or off . . . . . . . . . . . . . . . . . . . . . . . . . . .41

4 Using Drives and Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Inserting a CD or DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Playing a CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Playing a DVD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Creating CDs and DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Using the optional diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Using the optional memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Using a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Adding and removing a PC Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Viewing the display on a projector or monitor . . . . . . . . . . . . . . . . . . . . . .53

5 Managing Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Monitoring the battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Recharging the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Recalibrating the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Changing batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Replacing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
Extending battery life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Conserving battery power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
Using alternate power sources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Changing power modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63

6 Upgrading Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Preventing static electricity discharge . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Adding or replacing memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Replacing the hard drive kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

7 Using the Optional Port Replicator . . . . . . . . . . . . . . . . . . . . . . . .75
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Connecting to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Attaching to the port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Disconnecting from the port replicator . . . . . . . . . . . . . . . . . . . . . . . . .81
Securing your port replicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

ii

www.gateway.com

8 Maintaining Your Notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Caring for your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning the notebook screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Cleaning CDs or DVDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Protecting your notebook from viruses . . . . . . . . . . . . . . . . . . . . . . . . . . .
Updating Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring your system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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9 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Safety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
First steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
CD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Device installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Diskette drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
DVD drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
File management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Memory card reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Modem (dial-up) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Mouse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Sound . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Telephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Before calling Gateway Customer Care . . . . . . . . . . . . . . . . . . . . . . 113
Telephone numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

www.gateway.com

iii

A Safety, Regulatory, and Legal Information . . . . . . . . . . . . . . .115
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

iv

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4

www.gateway.com

Help and Support

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www.gateway.com

5

Chapter 1: Getting Help

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 Gateway Documentation

www.gateway.com

Online help

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7

Chapter 1: Getting Help

8

www.gateway.com

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9

Chapter 2: Checking Out Your Gateway Notebook

'SPOU

Speaker

Battery
charge
indicator

Component
Speakers
Battery charge indicator

Power
indicator

Icon

LCD panel
release latch

Speaker

Description
Provide audio output when headphones or
amplified speakers are not plugged in.
The LED shows the battery activity and status.
LED green - battery is fully charged.
LED orange - battery is charging.
■
LED blinking red - battery charge is very low.
■
LED solid red - battery is malfunctioning.
This LED only lights up when your notebook is
connected to AC power or the battery charge is
very low.
■
■

Power indicator

The LED shows your notebook’s power status.
■
■
■

LCD panel release latch

10

LED on - notebook is on.
LED blinking - notebook is in Standby mode.
LED off - notebook is off.

Open the LCD panel by pressing the release
latch.

www.gateway.com

Left Side

-FGU
4JEF

Microphone jack

USB ports

PC Card slot

Headphone jack

Component

Icon

Diskette drive
or memory
card reader

Description

Microphone jack

Plug a microphone into this jack.

Headphone jack

Plug amplified speakers or headphones into this jack.
The built-in speakers are turned off when speakers or
headphones are plugged into this jack.

USB ports

Plug USB (Universal Serial Bus) devices (such as a
diskette drive, flash drive, Iomega™ Zip™ drive, printer,
scanner, camera, keyboard, or mouse) into these ports.

PC Card slot

Insert one Type II or one Type III PC Card into this slot.
For more information, see “Adding and removing a
PC Card” on page 50.

www.gateway.com

11

Chapter 2: Checking Out Your Gateway Notebook
Component
Diskette drive or
memory card
reader

Icon

Description
Insert a standard 3.5-inch diskette into the optional
diskette drive. For more information, see “Using the
optional diskette drive” on page 47.
Insert a memory card from a digital camera, MP3 player,
PDA, or cellular telephone into the optional memory card
reader. For more information, see “Using the optional
memory card reader” on page 48.
Important: Your notebook comes with either a built-in
diskette drive or a built-in memory card reader. If your
notebook has a built-in memory card reader and you
need to use a diskette drive, Gateway recommends
purchasing a USB diskette drive. To order a USB diskette
drive, visit the Accessory Store at
accessories.gateway.com.

12

www.gateway.com

Right Side

3JHIU
4JEF

CD, DVD, or
DVD/CD-RW drive

Component
CD, DVD,
DVD/CD-RW, or
recordable DVD drive

Icon

Kensington
lock slot

Description
Insert CDs or DVDs into this drive. For more
information, see “Using the CD or DVD drive” on
page 44.
This drive may be a CD, DVD, combination
DVD/CD-RW, or recordable DVD drive. To
determine the type of drive in the notebook,
examine the drive tray’s plastic cover and compare
the logo to those listed in “Identifying drive types”
on page 44.

Kensington™ lock slot

Secure your notebook to an object by connecting a
Kensington cable lock to this slot.

www.gateway.com

13

Chapter 2: Checking Out Your Gateway Notebook

#BDL

Modem jack

Parallel
port

Monitor
port

Ventilation
fan

Ethernet jack
Power
connector

Component

Icon

Description

Modem jack

Plug a modem cable into this jack.

Ethernet jack

Plug a 10/100 Ethernet network cable into this jack.

Power connector

Plug the AC adapter cable into this connector.

Parallel port

Plug a parallel device (such as a printer) into this port.

Monitor port

Plug an analog VGA monitor or projector into this port.
For more information, see “Viewing the display on a
projector or monitor” on page 53.

Ventilation fan

Helps cool internal components. Do not block or insert
objects into these slots.

14

www.gateway.com

Bottom

#PUUPN
P

Docking
port
System
label

Memory
bay cover
Reset hole

Battery
bay

Battery latch

Component

Icon

Hard drive bay

Description

Memory bay

Install as many as two memory modules into this bay. For
more information, see “Adding or replacing memory” on
page 67.

Reset hole

Insert a straightened paper clip into this hole to manually
restart the notebook.

Hard drive bay

The hard drive is located in this bay. For more information,
see “Replacing the hard drive kit” on page 70.

Battery latch

Slide to release the battery.

Battery bay

Insert the battery into this bay. For more information, see
“Changing batteries” on page 60.

www.gateway.com

15

Chapter 2: Checking Out Your Gateway Notebook
Component

Icon

Description

System label

Includes the product model number. For more information,
see “Identifying your model” on page 18.

Docking port

Connect the port replicator to this port.
Warning! Power is passed through this port. This docking
connection is certified to UL 1950 for use only with port
replicators designed for your Gateway notebook.

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Multi-function buttons

Status
indicators
Power
button

Keyboard

Touchpad

16

www.gateway.com

Keyboard area
Component

Icon

Description

Multi-function buttons

Press these buttons to open programs assigned to
them. These buttons are set to open your default
e-mail program, your default Web browser, online
help, and the My Computer window. For more
information, see “Multi-function buttons” on page 36.

Touchpad

Provides all the functionality of a mouse. For more
information, see “Using the EZ Pad touchpad” on
page 37.

Keyboard

Provides all the features of a full-sized, 86-key
keyboard. For more information, see “Using the
keyboard” on page 32.

Power button

Press to turn the power on or off. You can also
configure the power button for Standby/Resume
mode. For more information, see “Starting your
notebook” on page 27.

Status indicators

Inform you when a drive is in use or when a button
has been pressed that affects how the keyboard is
used. For more information, see “Status indicators”
on page 30.

www.gateway.com

17

Chapter 2: Checking Out Your Gateway Notebook

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Important

The labels shown in this section are for informational
purposes only. Label information varies by model, features
ordered, and location.

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www.gateway.com

Identifying your model

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www.gateway.com

19

Chapter 2: Checking Out Your Gateway Notebook

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20

www.gateway.com

Accessories

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www.gateway.com

21

Chapter 2: Checking Out Your Gateway Notebook

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22

www.gateway.com

$IBQUFS


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23

Chapter 3: Getting Started

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If the battery is not fully charged before you use your
notebook on battery power for the first time, the battery life
may be much shorter than you expect. If the battery life
seems short even after being charged for three hours, the
battery may need to be recalibrated. For information on
recalibrating the battery, see “Recalibrating the battery” on
page 59.

To connect the AC adapter:

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Make sure that you use the AC adapter that came with
your notebook or one of the same type purchased from
Gateway.
Replace the power cord if it becomes damaged. The
replacement cord must be of the same type and voltage
rating as the original cord or your notebook may be
damaged.

24

www.gateway.com

Connecting the AC adapter

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Do not attempt to disassemble the AC adapter. The
AC adapter has no user-replaceable or user-serviceable
parts inside. The AC adapter has dangerous voltages that
can cause serious injury or death. Contact Gateway about
returning defective AC adapters.

Important

If the battery charge indicator does not turn green after
three hours, contact Gateway Customer Care at
support.gateway.com.

www.gateway.com

25

Chapter 3: Getting Started

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JODSFBTF
UP
GBS
BCPWF
OPSNBM
MFWFMT
BOE
DBVTF
EBUB
MPTT
PS

TZTUFN
EBNBHF
1SPUFDU
ZPVS
OPUFCPPL
BOE
QFSJQIFSBM
EFWJDFT
CZ

DPOOFDUJOH
UIFN
UP
B
 TVSHF
 QSPUFDUPS

XIJDI
BCTPSCT
WPMUBHF
TVSHFT
BOE

QSFWFOUT
UIFN
GSPN
SFBDIJOH
ZPVS
OPUFCPPL
Warning

26

High voltages can enter your notebook through both the
power cord and the modem connection. To protect your
notebook and avoid electrical shock, use a surge protector.
If you have a telephone modem, use a surge protector that
has a modem jack. If you have a cable modem, use a
surge protector that has an antenna/cable TV jack. During
an electrical storm, unplug both the surge protector and
the modem.

www.gateway.com

Starting your notebook

4UBSUJOH
ZPVS
OPUFCPPL
To start your notebook:

1 1SFTT
UIF
MBUDI
PO
UIF
GSPOU
PG
ZPVS
OPUFCPPL

UIFO
MJGU
UIF
-$%

QBOFM

2 1SFTT
UIF
QPXFS
CVUUPO
MPDBUFE
BCPWF
UIF
LFZCPBSE
Power button

5IF
QPXFS
CVUUPO
JT
QSFTFU
UP
0O0GG
NPEF
)PXFWFS

ZPV
DBO
BMTP

TFU
JU
UP
GVODUJPO
JO
4UBOECZ3FTVNF
NPEF
Tips & Tricks

For more information about changing the power button
mode, see “Changing Power-saving Settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, click Start, All Programs,
then click Gateway Documentation.

3 *G
ZPV
BSF
TUBSUJOH
ZPVS
OPUFCPPL
GPS
UIF
GJSTU
UJNF

GPMMPX
UIF

POTDSFFO
JOTUSVDUJPOT
UP
TFU
VQ
ZPVS
OPUFCPPL

www.gateway.com

27

Chapter 3: Getting Started

8BLJOH
VQ
ZPVS
OPUFCPPL
8IFO
ZPV
IBWF
OPU
VTFE
ZPVS
OPUFCPPL
GPS
TFWFSBM
NJOVUFT
PS
JG
ZPV

DMPTF
UIF
-$%
QBOFM
XJUIPVU
UVSOJOH
PGG
ZPVS
OPUFCPPL

JU
NBZ
FOUFS
B

QPXFSTBWJOH
NPEF
DBMMFE
4UBOECZ
8IJMF
JO
4UBOECZ

UIF
QPXFS
JOEJDBUPS

GMBTIFT
*G
ZPVS
OPUFCPPL
JT
JO
4UBOECZ
NPEF

QSFTT
UIF
QPXFS
CVUUPO
UP
iXBLFw

JU
VQ
Tips & Tricks

For more information about changing the power button
mode, see “Changing Power-saving Settings” in Using
Your Computer which has been included on your hard
drive. To access this guide, click Start, All Programs,
then click Gateway Documentation.

5VSOJOH
PGG
ZPVS
OPUFCPPL
To turn off your notebook:

1 $MJDL
Start
 UIFO
DMJDL
Turn Off Computer
5IF
5VSO
0GG
$PNQVUFS
EJBMPH

CPY
PQFOT

2 $MJDL
 Turn Off
8JOEPXT
TIVUT
EPXO
BOE
UVSOT
PGG
ZPVS
OPUFCPPL
Important

28

If for some reason you cannot use the Turn Off Computer
option in Windows to turn off your notebook, press and
hold the power button for about five seconds, then
release it.

www.gateway.com

Restarting (rebooting) your notebook

3FTUBSUJOH
	SFCPPUJOH

ZPVS

OPUFCPPL
*G
ZPVS
OPUFCPPL
EPFT
OPU
SFTQPOE
UP
LFZCPBSE
PS
UPVDIQBE
JOQVU

ZPV

NBZ
IBWF
UP
DMPTF
QSPHSBNT
UIBU
BSF
OPU
SFTQPOEJOH
*G
DMPTJOH

VOSFTQPOTJWF
QSPHSBNT
EPFT
OPU
SFTUPSF
ZPVS
OPUFCPPL
UP
OPSNBM

PQFSBUJPO

ZPV
NBZ
IBWF
UP
SFTUBSU
	SFCPPU

ZPVS
OPUFCPPL
To close unresponsive programs and restart your notebook:

1
2
3
4
5

1SFTT
 $53-"-5%&-
5IF
 8JOEPXT
 4FDVSJUZ
 EJBMPH
CPY
PQFOT
$MJDL
 7DVN0DQDJHU
5IF
 8JOEPXT
 5BTL
 .BOBHFS
 EJBMPH
CPY
PQFOT
$MJDL
UIF
QSPHSBN
UIBU
JT
OPU
SFTQPOEJOH
$MJDL
 End Task
$MJDL
 XJO
UIF
UPQSJHIU
DPSOFS
PG
UIF
 8JOEPXT
5BTL
.BOBHFS
EJBMPH

CPY

6 *G
ZPVS
OPUFCPPL
EPFT
OPU
SFTQPOE

UVSO
JU
PGG

XBJU
UFO
TFDPOET

UIFO

UVSO
JU
PO
BHBJO
Important

If your notebook does not turn off immediately, complete
the following steps until your notebook turns off:
1 Press and hold the power button for about five seconds,
then release it.
2 Insert a straightened paper clip into the reset hole on
the bottom of your notebook.
3 Unplug the power cord and remove the battery for more
than 10 seconds.

"T
B
QBSU
PG
UIF
SFHVMBS
TUBSUVQ
QSPDFTT

B
QSPHSBN
UP
DIFDL
UIF
EJTL

TUBUVT
SVOT
BVUPNBUJDBMMZ
8IFO
UIF
DIFDLT
BSF
GJOJTIFE

8JOEPXT

TUBSUT

www.gateway.com

29

Chapter 3: Getting Started

4UBUVT
JOEJDBUPST
4UBUVT
JOEJDBUPST
JOGPSN
ZPV
XIFO
B
ESJWF
JT
CFJOH
VTFE
PS
XIFO
B
CVUUPO

IBT
CFFO
QSFTTFE
UIBU
BGGFDUT
IPX
UIF
LFZCPBSE
JT
VTFE
Hard drive
Caps lock
Disc drive
Scroll lock
Diskette drive
Pad lock

Indicator

Icon

Description

Diskette drive

The diskette drive or the memory card reader is in use.

Disc drive

The CD or DVD drive is in use.

Hard drive

The hard drive is in use.

Caps Lock

Caps Lock is turned on.

30

www.gateway.com

Status indicators
Indicator

Icon

Scroll Lock

Description
Scroll Lock is turned on. For more information, see
“System key combinations” on page 34.

Pad Lock

1

Numeric keypad is turned on. For more information, see
“System key combinations” on page 34.

www.gateway.com

31

Chapter 3: Getting Started

6TJOH
UIF
LFZCPBSE
:PVS
OPUFCPPL
GFBUVSFT
B
GVMMTJ[F
LFZCPBSE
UIBU
GVODUJPOT
UIF
TBNF
BT
B

EFTLUPQ
DPNQVUFS
LFZCPBSE
.BOZ
PG
UIF
LFZT
IBWF
CFFO
BTTJHOFE

BMUFSOBUF
GVODUJPOT

JODMVEJOH
TIPSUDVU
LFZT
GPS
8JOEPXT

GVODUJPO
LFZT

GPS
TQFDJGJD
TZTUFN
PQFSBUJPOT

BOE
UIF
/VN
-PDL
LFZT
GPS
UIF
OVNFSJD

LFZQBE
:PV
DBO
BUUBDI
BO
FYUFSOBM
LFZCPBSE
UP
UIF
OPUFCPPL
VTJOH
B
64#
QPSU

:PV
EP
OPU
OFFE
UP
TIVU
EPXO
UIF
OPUFCPPL
UP
DPOOFDU
B
64#

LFZCPBSE:PV
DBO
BMTP
BUUBDI
BO
FYUFSOBM
LFZCPBSE
UP
ZPVS
PQUJPOBM
QPSU

SFQMJDBUPS
VTJOH
B
64#
PS
14
QPSU
Function keys/System keys

'/ key

32

Windows
key

Navigation keys/Volume keys

Numeric
keypad

Application
key

www.gateway.com

Arrow keys/LCD
brightness keys

Using the keyboard

,FZ
UZQFT
5IF
LFZCPBSE
IBT
TFWFSBM
EJGGFSFOU
UZQFT
PG
LFZT
4PNF
LFZT
QFSGPSN

TQFDJGJD
BDUJPOT
XIFO
QSFTTFE
BMPOF
BOE
PUIFS
BDUJPOT
XIFO
QSFTTFE
JO

DPNCJOBUJPO
XJUI
BOPUIFS
LFZ
Key type
Function keys

Icon

Description

' '

Press these keys labeled
to
to perform actions
may open help.
in programs. For example, pressing

'

Each program uses different function keys for different
purposes. See the program documentation to find out
more about the function key actions.

'

System keys

Press these colored keys in combination with the / key
to perform specific actions. For more information, see
“System key combinations” on page 34.

Navigation keys

Press these keys to move the cursor to the beginning
of a line, to the end of a line, up the page, down the
page, to the beginning of a document, or to the end of
a document.

Volume keys

Press these colored keys in combination with the / key
to increase or decrease the volume or to turn off all
sound.

'/ key

Press the / key in combination with a colored system
key (such as 5"564, 5"/%#:, or "64&) to perform
a specific action.

Windows key

Press this key to open the Windows Start menu. This
key can also be used in combination with other keys to
open utilities like (Search utility), (Run utility), and
(Explorer utility).

'

'

&

4

4

'

1

3

Application key

Press this key for quick access to shortcut menus and
help assistants in Windows.

Arrow keys

Press these keys to move the cursor up, down, right,
or left.

LCD brightness
keys

Press these colored keys in combination with the / key
to control the screen brightness.

'

www.gateway.com

33

Chapter 3: Getting Started

4ZTUFN
LFZ
DPNCJOBUJPOT

8IFO
ZPV
QSFTT
UIF
 '/
LFZ
BOE
B
TZTUFN
LFZ
BU
UIF
TBNF
UJNF

ZPVS

OPUFCPPL
QFSGPSNT
UIF
BDUJPO
JEFOUJGJFE
CZ
UIF
DPMPSFE
UFYU
PS
JDPO
PO

UIF
LFZ

Press and hold '/, then
press this system key...

To...
Display the power status box in the upper-left corner of
your display. The box shows the battery charge level, the
BIOS version, and whether the AC adapter is being
used. Press the key combination again to close this box.
Toggle your notebook’s display between the LCD, an
external monitor, or both displays at the same time. A
monitor must be plugged into the monitor port on your
notebook.
Enter Standby mode. Press the power button to leave
Standby mode. For more information, see “Changing
power modes” on page 63.
Turn on Pad Lock so you can use the numeric keypad.
Press this key combination again to turn off Pad Lock.
The Pad Lock status indicator appears when this
function is turned on.
Pause the text scrolling in a DOS screen. Press this key
combination again to continue scrolling. The Scroll Lock
status indicator appears when this function is turned on.
(This function is only available in some programs.)
Pause execution of a DOS program. (This function is
only available in some programs.)

Stop the currently running DOS program. (This function
is only available in some programs.)

Increase the brightness of the display.

34

www.gateway.com

Using the keyboard
Press and hold '/, then
press this system key...

To...
Decrease the brightness of the display.

Home

Mute the sound. Press the key combination again to
restore the sound. For more information, see “Adjusting
the volume” on page 40.

PgUp

Increase volume. For more information, see “Adjusting
the volume” on page 40.

PgDn

Decrease volume. For more information, see “Adjusting
the volume” on page 40.

www.gateway.com

35

Chapter 3: Getting Started

.VMUJGVODUJPO
CVUUPOT
1SFTT
UIF
NVMUJGVODUJPO
CVUUPOT
UP
PQFO
UIF
QSPHSBNT
BTTPDJBUFE
XJUI

UIFN
Help
Internet
E-mail

Button

Icon

My Computer

Press to...

E-mail

Open your default e-mail program.

Internet

Open your default Web browser.

Help

Open online help.

My Computer

Open the My Computer window.

36

www.gateway.com

Using the EZ Pad touchpad

6TJOH
UIF
&; 1BE
UPVDIQBE
5IF
&; 1BEª
DPOTJTUT
PG
B
UPVDIQBE

UXP
CVUUPOT

BOE
B
SPDLFS
TXJUDI

Touchpad

Left touchpad
button

Rocker
switch

Right touchpad
button

www.gateway.com

37

Chapter 3: Getting Started

8IFO
ZPV
NPWF
ZPVS
GJOHFS
PO
UIF
UPVDIQBE

UIF
QPJOUFS
	BSSPX

PO
UIF

TDSFFO
NPWFT
JO
UIF
TBNF
EJSFDUJPO

:PV
DBO
VTF
UIF
&;1BE
MFGU
BOE
SJHIU
CVUUPOT
CFMPX
UIF
UPVDIQBE
UP
TFMFDU

PCKFDUT
:PV
DBO
BTTJHO
B
GVODUJPO
UP
UIF
 SPDLFS
 TXJUDI
CFUXFFO
UIF
UPVDIQBE

CVUUPOT
5IJT
GVODUJPO
DBO
CF
UP
TDSPMM
VQ
PS
EPXO

NBYJNJ[F
PS
NJOJNJ[F

UIF
BDUJWF
XJOEPX

PS
PQFO
BOE
DMPTF
UIF
4UBSU
NFOV
Tips & Tricks

38

For instructions on how to adjust the double-click speed,
pointer speed, right-hand or left-hand configuration, and
other touchpad settings, see “Changing the mouse or
touchpad settings” in Using Your Computer which has
been included on your hard drive. To access this guide,
click Start, All Programs, then click Gateway
Documentation.

www.gateway.com

Using the EZ Pad touchpad

6TJOH
UIF
UPVDIQBE
To...

Do this...

Move the pointer
on the screen.

Move your finger around
on the touchpad. If you
run out of space and
need to move the pointer
farther, lift your finger,
move it to the middle of
the touchpad, then
continue moving your
finger.

Select an object
on the screen.

Position the pointer over
the object. Quickly press
and release the left
button once. This action
is called clicking.

Start a program
or open a file or
folder.

Position the pointer over
the object. Press the left
button twice in rapid
succession. This action
is called double-clicking.

Access a shortcut
menu or find
more information
about an object
on the screen.

Position the pointer over
the object. Quickly press
and release the right
button once. This action
is called right-clicking.

www.gateway.com

39

Chapter 3: Getting Started
To...

Do this...

Move an object
on the screen.

Position the pointer over
the object. Press the left
button and hold it down,
then use the touchpad to
move (drag) the object to
the appropriate part of
the screen. Release the
button to drop the object
where you want it.

"EKVTUJOH
UIF
WPMVNF
:PV
DBO
VTF
UIF
WPMVNF
DPOUSPM
UP
BEKVTU
UIF
PWFSBMM
WPMVNF
ZPVS

OPUFCPPL
To adjust the overall volume level using hardware controls:
■

*G
ZPV
BSF
VTJOH
FYUFSOBM
TQFBLFST

UVSO
UIF
LOPC
PO
UIF
GSPOU
PG
UIF

TQFBLFST
03
6TF
UIF
NVUF
BOE
WPMVNF
DPOUSPM
CVUUPOT
PO
UIF
LFZCPBSE
'PS
NPSF

JOGPSNBUJPO

TFF
i4ZTUFN
LFZ
DPNCJOBUJPOTw
PO
QBHF 

Tips & Tricks

40

For instructions on how to adjust the volume in Windows,
see “Adjusting the Volume” in Using Your Computer which
has been included on your hard drive. To access this
guide, click Start, All Programs, then click Gateway
Documentation.

www.gateway.com

Turning your wireless network on or off

5VSOJOH
ZPVS
XJSFMFTT
OFUXPSL
PO

PS
PGG
Warning

Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. IEEE 802.11a, IEEE 802.11b, and
IEEE 802.11g communication devices are examples of
devices that provide wireless communication.

Warning

In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, Hospitals, and Oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.

To turn wireless networking on or off:

1 $MJDL
Start

UIFO
DMJDL
Control Panel
5IF
$POUSPM
1BOFM
XJOEPX
PQFOT

*G
ZPVS
$POUSPM
1BOFM
JT
JO
$BUFHPSZ
7JFX

DMJDL
Network and Internet
Connections
5IF
 /FUXPSL
 BOE
 *OUFSOFU
 $POOFDUJPOT
XJOEPX
PQFOT

2 $MJDL%PVCMFDMJDL
 Network Connections
5IF
 /FUXPSL
 $POOFDUJPOT

XJOEPX
PQFOT

3 3JHIUDMJDL
Wireless Network Connection

UIFO
DMJDL
Enable
UP
UVSO
PO

XJSFMFTT
OFUXPSLJOH
PS
DMJDL
 Disable
UP
UVSO
PGG
XJSFMFTT
OFUXPSLJOH

www.gateway.com

41

Chapter 3: Getting Started

42

www.gateway.com

$IBQUFS


6TJOH
%SJWFT
BOE
1PSUT

■
■
■
■
■

6TJOH
%7%
ESJWFT
6TJOH
UIF
EJTLFUUF
ESJWF
6TJOH
UIF
NFEJB
DBSE
SFBEFS
6TJOH
B
1$
$BSE
7JFXJOH
UIF
EJTQMBZ
PO
B
NPOJUPS
PS

QSPKFDUPS

43

Chapter 4: Using Drives and Ports

6TJOH
UIF
$%
PS
%7%
ESJWF
:PV
DBO
VTF
ZPVS
OPUFCPPL
UP
FOKPZ
B
XJEF
WBSJFUZ
PG
NVMUJNFEJB

GFBUVSFT

*EFOUJGZJOH
ESJWF
UZQFT
:PVS
(BUFXBZ
OPUFCPPL
NBZ
DPOUBJO
POF
PG
UIF
GPMMPXJOH
ESJWF
UZQFT

-PPL
PO
UIF
GSPOU
PG
UIF
ESJWF
GPS
POF
PS
NPSF
PG
UIF
GPMMPXJOH
MPHPT
If your drive has this
logo...

This is your drive
type...

Use your drive for...

CD drive

Installing programs, playing audio CDs, and
accessing data.
You cannot use this drive to create CDs or
DVDs or play DVDs.

DVD drive

Installing programs, playing audio CDs,
playing DVDs, and accessing data.
You cannot use this drive to create CDs or
DVDs.

Combination
DVD/CD-RW
drive

Installing programs, playing audio CDs,
playing DVDs, accessing data, and
recording music and data to CD-R or
CD-RW discs.
You cannot use this drive to create DVDs.

Recordable DVD
Drive
ROM/R/RW

Tips & Tricks

44

Installing programs, playing audio CDs,
playing DVDs, accessing data, recording
music and data to recordable CDs, and
recording video and data to recordable
DVDs.

For more information, see “Creating CDs and DVDs” on
page 46.

www.gateway.com

Using the CD or DVD drive

*OTFSUJOH
B
$%
PS
%7%

Important

Some music CDs have copy protection software. You may
not be able to play these CDs on your notebook.

To insert a CD or DVD:

1 1SFTT
UIF
FKFDU
CVUUPO
PO
UIF
%7%
ESJWF
"GUFS
UIF
USBZ
PQFOT
TMJHIUMZ


QVMM
UIF
EJTD
USBZ
DPNQMFUFMZ
PQFO

2 1MBDF
UIF
EJTD
JO
UIF
USBZ
XJUI
UIF
MBCFM
GBDJOH
VQ

UIFO
QSFTT
EPXO

DBSFGVMMZ
PO
UIF
EJTD
VOUJM
JU
TOBQT
JOUP
QMBDF
Important

When you place a single-sided disc in the tray, make sure
that the label side is facing up. If the disc has two playable
sides, place the disc so the name of the side you want to
play is facing up.

3 1VTI
UIF
USBZ
JO
VOUJM
JU
JT
DMPTFE

www.gateway.com

45

Chapter 4: Using Drives and Ports

1MBZJOH
B
$%
6TF
UIF
NVTJD
QSPHSBN
PS
8JOEPXT .FEJB 1MBZFS
PO
ZPVS
OPUFCPPL
UP
■
■
■
■
■

1MBZ
NVTJD
$%T
$SFBUF
.1
NVTJD
GJMFT
GSPN
ZPVS
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&EJU
NVTJD
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6TF
ZPVS
NVTJD
GJMFT
UP
CVJME
B
NVTJD
MJCSBSZ
-JTUFO
UP
*OUFSOFU
3BEJP
Tips & Tricks

For more information about playing CDs, see “Playing
CDs” in Using Your Computer which has been included on
your hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.

1MBZJOH
B
%7%
"
%JHJUBM
7FSTBUJMF
%JTD 	%7%

JT
TJNJMBS
UP
B
$%
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IBT
HSFBUFS
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NPWJFT

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PG
NVTJD

PS
TFWFSBM
HJHBCZUFT
PG
EBUB
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GJU
PO
B
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:PV

DBO
QMBZ
%7%T
XJUI
UIF
%7%
QSPHSBN
PS
8JOEPXT
.FEJB
1MBZFS
Tips & Tricks

For more information about playing DVDs, see “Playing
DVDs” in Using Your Computer which has been included
on your hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.

$SFBUJOH
$%T
BOE
%7%T
:PV
DBO
VTF
UIF
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BOE
%7%
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PS
DSFBUF
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DSFBUF
WJEFP
%7%T

BOE
NPSF
Tips & Tricks

46

For more information about creating CDs and DVDs, see
“Creating CDs and DVDs” in Using Your Computer which
has been included on your hard drive. To access this
guide, click Start, All Programs, then click Gateway
Documentation.

www.gateway.com

Using the optional diskette drive

6TJOH
UIF
PQUJPOBM
EJTLFUUF
ESJWF
5IF
EJTLFUUF
ESJWF
VTFT
JODI
EJTLFUUFT
	TPNFUJNFT
DBMMFE
GMPQQZ
EJTLT


%JTLFUUFT
BSF
VTFGVM
GPS
TUPSJOH
GJMFT
PS
USBOTGFSSJOH
GJMFT
UP
BOPUIFS

DPNQVUFS
Warning

Tips & Tricks

Do not expose diskettes to water or magnetic fields.
Exposure could damage the data on the diskette.

Your notebook comes with either a built-in diskette drive
or a built-in memory card reader. If your notebook has a
built-in memory card reader and you need to use a diskette
drive, we recommend purchasing a USB diskette drive. To
order a USB diskette drive, visit the Accessory Store at
accessories.gateway.com.

To use a diskette:

1 *OTFSU
UIF
EJTLFUUF
JOUP
UIF
EJTLFUUF
ESJWF
XJUI
UIF
MBCFM
GBDJOH
VQ
2 5P
BDDFTT
B
GJMF
PO
UIF
EJTLFUUF

DMJDL
 Start

UIFO
DMJDL
 My Computer

%PVCMFDMJDL
UIF
ESJWF
MFUUFS
	GPS
FYBNQMF

UIF
"
ESJWF


UIFO

EPVCMFDMJDL
UIF
GJMF
OBNF

3 5P
SFNPWF
UIF
EJTLFUUF

NBLF
TVSF
UIBU
UIF
EJTLFUUF
ESJWF
TUBUVT


JOEJDBUPS
	TFF
i4UBUVT
JOEJDBUPSTw
PO
QBHF 

JT
PGG

UIFO
QSFTT
UIF

EJTLFUUF
FKFDU
CVUUPO

www.gateway.com

47

Chapter 4: Using Drives and Ports

6TJOH
UIF
PQUJPOBM
NFNPSZ
DBSE

SFBEFS
Tips & Tricks

Your notebook comes with either a built-in diskette drive
or a built-in memory card reader. If your notebook has a
built-in diskette drive and you need to use a memory card
reader, we recommend purchasing a USB memory card
reader. To order a USB memory card reader, visit the
Accessory Store at accessories.gateway.com.

:PV
DBO
VTF
NFNPSZ
DBSET
UP
USBOTGFS
QJDUVSFT
GSPN
B
EJHJUBM
DBNFSB
UP

ZPVS
OPUFCPPL
:PV
DBO
BMTP
VTF
UIF
NFNPSZ
DBSE
SFBEFS
UP
USBOTGFS
EBUB

CFUXFFO
ZPVS
OPUFCPPL
BOE
B
EFWJDF
UIBU
VTFT
NFNPSZ
DBSET

TVDI
BT
B

1%"

.1
QMBZFS

PS
DFMMVMBS
UFMFQIPOF
Left slot

Right slot

.FNPSZ
DBSE
UZQFT
5IF
NFNPSZ
DBSE
SFBEFS
TVQQPSUT
UIF
GPMMPXJOH
DBSE
UZQFT
Card Type

Slot

Card Type

Slot

CompactFlash

right

MultiMediaCard™

left

IBM Microdrive™

right

Secure Digital™

left

left

SmartMedia™ (3.3V only)

left

®

®

Memory Stick

&BDI
TMPU
JT
BTTJHOFE
B
EJGGFSFOU
ESJWF
MFUUFS
	GPS
FYBNQMF

UIF
&
BOE
'

ESJWFT

TP
EBUB
DBO
CF
USBOTGFSSFE
GSPN
POF
DBSE
UZQF
UP
BOPUIFS
48

www.gateway.com

Using the optional memory card reader

6TJOH
B
NFNPSZ
DBSE
To insert a memory card:

1 *OTFSU
UIF
NFNPSZ
DBSE
JOUP
UIF
NFNPSZ
DBSE
TMPU
XJUI
UIF
MBCFM

GBDJOH
VQ
BOE
UIF
BSSPX
PO
UIF
MBCFM
QPJOUJOH
UPXBSET
ZPVS

OPUFCPPL
Important

Insert the SmartMedia card with the label facing down.
Your notebook only accepts 3.3V SmartMedia cards.

2 5P
BDDFTT
B
GJMF
PO
UIF
NFNPSZ
DBSE

DMJDL
 Start

UIFO
DMJDL
 My

Computer
%PVCMFDMJDL
UIF
ESJWF
MFUUFS
	GPS
FYBNQMF

UIF
&
ESJWF



UIFO
EPVCMFDMJDL
UIF
GJMF
OBNF

www.gateway.com

49

Chapter 4: Using Drives and Ports

To remove a memory card:
■

.BLF
TVSF
UIBU
UIF
EJTLFUUF
ESJWF
TUBUVT
JOEJDBUPS
	TFF
i4UBUVT

JOEJDBUPSTw
PO
QBHF 

JT
PGG

UIFO
QVMM
UIF
NFNPSZ
DBSE
PVU
PG
UIF

OPUFCPPL

Important

Do not use the remove hardware
to remove the memory card.

icon in the taskbar

"EEJOH
BOE
SFNPWJOH
B
1$ $BSE
:PVS
OPUFCPPL
IBT
B
1$ $BSE
TMPU
	BMTP
LOPXO
BT
B
1$.$*"
DBSE
TMPU


5IJT
TMPU
BDDFQUT
POF
5ZQF **
PS
5ZQF ***
DBSE
:PV
EP
OPU
OFFE
UP
SFTUBSU
ZPVS
OPUFCPPL
XIFO
DIBOHJOH
NPTU
DBSET

CFDBVTF
ZPVS
OPUFCPPL
TVQQPSUT
IPUTXBQQJOH
)PUTXBQQJOH
NFBOT
UIBU

ZPV
DBO
JOTFSU
B
1$ $BSE
XIJMF
ZPVS
OPUFCPPL
JT
SVOOJOH
*G
ZPVS
1$ $BSE

EPFT
OPU
XPSL
BGUFS
IPUTXBQQJOH

TFF
UIF
1$ $BSE
NBOVGBDUVSFST

EPDVNFOUBUJPO
GPS
GVSUIFS
JOGPSNBUJPO

50

www.gateway.com

Adding and removing a PC Card

To insert a PC Card:
■

1VTI
UIF
DBSE
GJSNMZ
JOUP
UIF
1$ $BSE
TMPU
MBCFMTJEF
VQ
VOUJM
UIF

PVUFS
FEHF
PG
UIF
DBSE
JT
GMVTI
XJUI
UIF
TJEF
PG
ZPVS
OPUFCPPL

To remove a PC Card:

1 $MJDL
UIF
SFNPWF
IBSEXBSF
OBNF

UIFO
DMJDL Stop

JDPO
JO
UIF
UBTLCBS

UIF
1$ $BSE


03
5VSO
PGG
ZPVS
OPUFCPPL
Important

If the remove hardware icon does not appear on the
taskbar, click the show hidden icons
button.

www.gateway.com

51

Chapter 4: Using Drives and Ports

2 3FMFBTF
UIF
FKFDU
CVUUPO
CZ
QSFTTJOH
UIF
1$ $BSE
FKFDU
CVUUPO
PODF
3 &KFDU
UIF
1$ $BSE
CZ
QSFTTJOH
UIF
FKFDU
CVUUPO
BHBJO

52

www.gateway.com

Viewing the display on a projector or monitor

7JFXJOH
UIF
EJTQMBZ
PO
B

QSPKFDUPS
PS
NPOJUPS
:PV
DBO
VTF
ZPVS
OPUFCPPL
GPS
HJWJOH
QSFTFOUBUJPOT
CZ
DPOOFDUJOH
BO

FYUFSOBM
NPOJUPS
PS
QSPKFDUPS
UP
ZPVS
NPOJUPS
	7("

QPSU
:PVS
OPUFCPPL

TVQQPSUT
TJNVMUBOFPVT
-$%
BOE
$35
EJTQMBZ
4JNVMUBOFPVT
EJTQMBZ
MFUT

ZPV
DPOUSPM
UIF
QSFTFOUBUJPO
GSPN
ZPVS
OPUFCPPL
BOE
BU
UIF
TBNF
UJNF

GBDF
ZPVS
BVEJFODF
To use a projector or external monitor:

1 5VSO
PGG
ZPVS
OPUFCPPL
2 1MVH
UIF
QSPKFDUPS
PS
NPOJUPS
DBCMF
JOUP
UIF
7("
QPSU
PO
ZPVS


OPUFCPPL
PS
PQUJPOBM
QPSU
SFQMJDBUPS
'PS
UIF
MPDBUJPO
PG
UIF
7("

QPSU

TFF
i#BDLw
PO
QBHF 
PS
i#BDLw
PO
QBHF 

3 5VSO
PO
ZPVS
OPUFCPPL
4 1MVH
UIF
QSPKFDUPST
PS
NPOJUPST
QPXFS
DPSE
JOUP
BO
"$ QPXFS


TPVSDF
BOE
UVSO
JU
PO
8JOEPXT
SFDPHOJ[FT
UIF
OFX
IBSEXBSF
BOE

TFBSDIFT
GPS
JUT
ESJWFS
:PV
NBZ
OFFE
UP
JOTUBMM
UIF
ESJWFS
GSPN
UIF

EJTD
TVQQMJFE
CZ
UIF
NBOVGBDUVSFS
PS
EPXOMPBE
UIF
ESJWFS
GSPN
UIF

NBOVGBDUVSFST
8FC
TJUF

5 "GUFS
UIF
ESJWFS
JT
JOTUBMMFE

SJHIUDMJDL
BOZ
FNQUZ
TQBDF
PO
UIF

EFTLUPQ

UIFO
DMJDL
 Properties
5IF
 %JTQMBZ
 1SPQFSUJFT
EJBMPH
CPY

PQFOT

www.gateway.com

53

Chapter 4: Using Drives and Ports

6 $MJDL
UIF
 Settings
UBC

7 3JHIUDMJDL
UIF
TFDPOE
NPOJUPS
JDPO
	MBCFMFE



UIFO
DMJDL
Attached
8 $MJDL
 Apply
9 "EKVTU
QSPQFSUJFT
TVDI
BT
 Screen Resolution
PS
 Color Quality
JG

OFDFTTBSZ

10 $MJDL
 OK

54

' '

Important

Press /+ to switch between viewing the display on the
LCD panel and viewing the display on the projector or
monitor.

Important

If an external monitor or projector is connected and you
close the LCD panel, your notebook may turn off the LCD
panel, but will not enter Standby mode.

www.gateway.com

$IBQUFS

.BOBHJOH
1PXFS

■
■
■
■

$IFDLJOH
BOE
SFDIBSHJOH
UIF
CBUUFSZ
3FDBMJCSBUJOH
UIF
CBUUFSZ
$IBOHJOH
CBUUFSJFT
&YUFOEJOH
UIF
MJGF
PG
UIF
CBUUFSZ

55

Chapter 5: Managing Power

.POJUPSJOH
UIF
CBUUFSZ
DIBSHF
:PVS
OFX
(BUFXBZ
OPUFCPPL
JT
EFTJHOFE
UP
QSPWJEF
BO
FYDFQUJPOBM

CBMBODF
PG
QFSGPSNBODF
BOE
QPSUBCJMJUZ
:PVS
OPUFCPPL
VTFT
UIF
MBUFTU

DIJQTFU
BOE
NPCJMF
QSPDFTTPS
UFDIOPMPHJFT
UP
NBOBHF
UIF
QSPDFTTPS
TQFFE

BOE
QPXFS
DPOTVNQUJPO
GPS
B
HSFBUFS
CBUUFSZ
MJGF
FYQFSJFODF
5IJT
EFTJHO

QSPWJEFT
ZPV
XJUI
NBYJNVN
QFSGPSNBODF
XIFO
QMVHHFE
JOUP
"$
QPXFS

CBMBODFE
XJUI
PQUJNJ[FE
CBUUFSZ
MJGF
XIFO
PO
CBUUFSZ
QPXFS
$MPTFMZ
NPOJUPS
UIF
CBUUFSZ
DIBSHF
8IFO
UIF
CBUUFSZ
DIBSHF
HFUT
MPX


DIBOHF
UIF
CBUUFSZ
PS
DPOOFDU
UP
"$ QPXFS
JNNFEJBUFMZ
UP
QSFWFOU
MPTJOH

BOZ
VOTBWFE
XPSL
5P
NPOJUPS
UIF
CBUUFSZ
DIBSHF
■

%PVCMFDMJDL
UIF
QPXFS
DPSE
JDPO 
PS
CBUUFSZ
JDPO 
JO
UIF

UBTLCBS
5IF
 1PXFS
 .FUFS
EJBMPH
CPY
PQFOT
Important

If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button. If the icon
still does not appear, make sure that Always show icon
on the taskbar is checked on the Power Options
Properties Advance tab.
For more information, see “Changing advanced settings”
in Using Your Computer which has been included on your
hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.

■

■

56

1SFTTJOH
 '/45"564
UP
WJFX
UIF
QPXFS
TUBUVT
CPY

XIJDI
PQFOT
JO

UIF
VQQFSMFGU
DPSOFS
PG
UIF
TDSFFO
5IF
QPXFS
TUBUVT
CPY
TIPXT
UIF

DVSSFOU
QPXFS
TPVSDF

UIF
CBUUFSZ
DIBSHF
MFWFM

BOE
UIF
QPXFS

NBOBHFNFOU
NPEF
-PPLJOH
BU
UIF
CBUUFSZ
DIBSHF
JOEJDBUPS
■ -&%
HSFFO

CBUUFSZ
JT
GVMMZ
DIBSHFE
■ -&%
PSBOHF

CBUUFSZ
JT
DIBSHJOH
■ -&%
CMJOLJOH
SFE

CBUUFSZ
DIBSHF
JT
WFSZ
MPX
■ -&%
TPMJE
SFE

CBUUFSZ
JT
NBMGVODUJPOJOH

www.gateway.com

Monitoring the battery charge
Important

■

This LED only lights up when the notebook is connected
to AC power. For the location of the battery charge
indicator, see “Status indicators” on page 30.

1SFTTJOH
UIF
CBUUFSZ
NFUFS
CVUUPOT
PO
UIF
CBUUFSZ
5IF
CBUUFSZ
NFUFS

MJHIUT
JOEJDBUF
UIF
QFSDFOUBHF
PG
CBUUFSZ
DIBSHF
SFNBJOJOH

Press
here

■

8BJU
GPS
B
-PX
#BUUFSZ
XBSOJOH
NFTTBHF
UP
BQQFBS

*G
ZPVS
CBUUFSZ
DIBSHF
JOEJDBUPS
EJTQMBZT
XIBU
MPPLT
MJLF
BO
JOBDDVSBUF

DIBSHF

ZPV
NBZ
OFFE
UP
SFDBMJCSBUF
UIF
CBUUFSZ
'PS
NPSF
JOGPSNBUJPO


TFF
i3FDBMJCSBUJOH
UIF
CBUUFSZw
PO
QBHF 

www.gateway.com

57

Chapter 5: Managing Power

3FDIBSHJOH
UIF
CBUUFSZ
5IF
CBUUFSZ
SFDIBSHFT
XIJMF
JU
JT
JOTUBMMFE
BOE
ZPVS
OPUFCPPL
JT
DPOOFDUFE

UP
"$ QPXFS
8IJMF
UIF
CBUUFSZ
JT
SFDIBSHJOH

UIF
CBUUFSZ
DIBSHF
JOEJDBUPS

UVSOT
PO
BOE
UIF
CBUUFSZ
JDPO
JO
UIF
UBTLCBS
IBT
B
MJHIUOJOH
CPMU 
Important

If the power cord or battery icon does not appear on the
taskbar, click the show hidden icons
button. If the icon
still does not appear, make sure that Always show icon
on the taskbar is checked on the Power Options
Properties Advance tab.
For more information, see “Changing advanced settings”
in Using Your Computer which has been included on your
hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.

58

www.gateway.com

Recalibrating the battery

3FDBMJCSBUJOH
UIF
CBUUFSZ
*G
ZPVS
OPUFCPPL
VOFYQFDUFEMZ
HPFT
JOUP
4UBOECZ
NPEF
XIJMF
ZPV
BSF

VTJOH
JU
CVU
UIF
CBUUFSZ
DIBSHF
JT
OPU
MPX

ZPV
NBZ
OFFE
UP
SFDBMJCSBUF

ZPVS
CBUUFSZ
:PV
TIPVME
BMTP
SFDBMJCSBUF
UIF
CBUUFSZ
QFSJPEJDBMMZ
UP

NBJOUBJO
UIF
BDDVSBDZ
PG
UIF
CBUUFSZ
HBVHF
To recalibrate the battery:

1 $POOFDU
UIF
"$ BEBQUFS

UIFO
UVSO
PO
ZPVS
OPUFCPPL
2 "T
TPPO
BT
JU
TUBSUT
BOE
ZPV
TFF
B
TUBSUVQ
TDSFFO

QSFTT
'
5IF
#*04

4FUVQ
VUJMJUZ
PQFOT

3 0QFO
UIF
 Advanced
NFOV
4 )JHIMJHIU
 Battery Auto Learning

UIFO
TFMFDU
Enabled
CZ
QSFTTJOH
UIF

TQBDFCBS

5 0QFO
UIF
 Exit
NFOV

UIFO
IJHIMJHIU
 Exit Saving Changes
BOE
QSFTT


&/5&3

6 4FMFDU
 Yes

UIFO
QSFTT
 &/5&3
5IF
CBUUFSZ
SFDBMJCSBUJPO
QSPDFTT
CFHJOT
BOE
B
TDSFFO
PQFOT
TIPXJOH

ZPV
UIF
QSPHSFTT
5IF
FOUJSF
QSPDFTT
XJMM
UBLF
TFWFSBM
IPVST
Important

Do not interrupt the battery recalibration process. If
recalibration is interrupted, you must start the process over
again.

8IFO
UIF
SFDBMJCSBUJPO
IBT
GJOJTIFE

UIF
NFTTBHF
i1SFTT
<&TD>
LFZ
UP

FYJUw
BQQFBST

7 1SFTT
 &4$
5IF
CBUUFSZ
DIBSHF
JOEJDBUPS
OPX
EJTQMBZT
BO
BDDVSBUF

CBUUFSZ
DIBSHF
*G
UIF
CBUUFSZ
DIBSHF
JOEJDBUPS
EPFT
OPU
TIPX
BO

BDDVSBUF
DIBSHF

DPOUBDU
(BUFXBZ
5FDIOJDBM
4VQQPSU

www.gateway.com

59

Chapter 5: Managing Power

$IBOHJOH
CBUUFSJFT
*G
ZPVS
OPUFCPPL
JT
DPOOFDUFE
UP
"$
QPXFS

ZPV
DBO
DIBOHF
UIF
CBUUFSZ

XIJMF
UIF
OPUFCPPL
JT
UVSOFE
PO
Warning

Danger of explosion if battery is incorrectly replaced.
Replace only with a battery specifically manufactured for
your Gateway notebook. Discard used batteries according
to the manufacturer’s instructions.
The battery used in this device may present a fire or
chemical burn hazard if mishandled. Do not disassemble,
heat above 212°F (100°C), or incinerate. Dispose of used
battery promptly. Keep away from children.

3FQMBDJOH
UIF
CBUUFSZ
To replace the battery:

1 *G
ZPVS
OPUFCPPL
JT
PO
BOE
JT
DPOOFDUFE
UP
"$
QPXFS

HP
UP
4UFQ 
03
*G
ZPVS
OPUFCPPL
JT
PO
BOE
JT
OPU
DPOOFDUFE
UP
"$
QPXFS

TBWF
ZPVS

XPSL
BOE
UVSO
PGG
ZPVS
OPUFCPPL

2 $MPTF
UIF
-$%
QBOFM
3 %JTDPOOFDU
ZPVS
OPUFCPPL
GSPN
UIF
PQUJPOBM
QPSU
SFQMJDBUPS
	TFF

i%JTDPOOFDUJOH
GSPN
UIF
QPSU
SFQMJDBUPSw
PO
QBHF 


4 5VSO
ZPVS
OPUFCPPL
PWFS
TP
UIF
CPUUPN
JT
GBDJOH
VQ

60

www.gateway.com

Changing batteries

5 4MJEF
UIF
CBUUFSZ
SFMFBTF
MBUDI

6 -JGU
UIF
CBUUFSZ
PVU
PG
UIF
CBZ

7 1MBDF
B
SFDIBSHFE
CBUUFSZ
JOUP
UIF
CBZ
BOE
QSFTT
EPXO
VOUJM
JU
TOBQT

JOUP
QMBDF

8 5VSO
ZPVS
OPUFCPPL
PWFS
BOE
SFBUUBDI
UIF
PQUJPOBM
QPSU
SFQMJDBUPS
9 0QFO
UIF
-$%
QBOFM
BOE
QSFTT
UIF
QPXFS
CVUUPO

www.gateway.com

61

Chapter 5: Managing Power

&YUFOEJOH
CBUUFSZ
MJGF
$POTFSWJOH
CBUUFSZ
QPXFS
5P
DPOTFSWF
QPXFS
XIJMF
VTJOH
UIF
CBUUFSZ
UP
QPXFS
ZPVS
OPUFCPPL
■
■

■

%JN
UIF
EJTQMBZ
BT
MPX
BT
JT
DPNGPSUBCMF
3FNPWF
1$ $BSET
BOE
*#.
.JDSPESJWF
DBSET
XIFO
ZPV
EP
OPU
OFFE

UIFN
.BOZ
1$ $BSET
BOE
.JDSPESJWF
DBSET
VTF
B
TNBMM
BNPVOU
PG

QPXFS
XIJMF
JOTFSUFE

FWFO
JG
UIFZ
BSF
OPU
CFJOH
VTFE
.PEJGZ
UIF
QPXFS
NBOBHFNFOU
TFUUJOHT
GPS
NBYJNVN
QPXFS

TBWJOHT
Tips & Tricks

■
■

$MPTF
UIF
-$%
QBOFM
UP
UVSO
PGG
UIF
EJTQMBZ
XIJMF
ZPV
BSF
OPU
VTJOH

ZPVS
OPUFCPPL
5IF
EJTQMBZ
TUBZT
PGG
VOUJM
ZPV
PQFO
UIF
QBOFM
BHBJO
6TF
)JCFSOBUF
NPEF
GPS
NBYJNVN
QPXFS
TBWJOHT
XIJMF
ZPVS

OPUFCPPL
JT
OPU
JO
VTF
Tips & Tricks

■
■

62

For more information about using power
management settings, see “Changing
Power-saving Settings” in Using Your Computer
which has been included on your hard drive. To
access this guide, click Start, All Programs, then
click Gateway Documentation.

For more information about using Hibernate mode,
see “Activating and using Hibernate mode” in
Using Your Computer which has been included on
your hard drive. To access this guide, click Start,
All Programs, then click Gateway
Documentation.

6TJOH
UIF
$%

%7%

PS
SFDPSEBCMF
ESJWF
POMZ
XIFO
OFDFTTBSZ
5IFTF

ESJWFT
VTF
B
MBSHF
BNPVOU
PG
QPXFS
3FDIBSHF
UIF
CBUUFSZ
PGUFO

UBLF
BO
FYUSB
CBUUFSZ

BOE
GVMMZ
SFDIBSHF

UIF
CBUUFSJFT
CFGPSF
USBWFMJOH
'PS
NPSF
JOGPSNBUJPO

TFF
i3FDIBSHJOH

UIF
CBUUFSZw
PO
QBHF 
BOE
i$IBOHJOH
CBUUFSJFTw
PO
QBHF 

www.gateway.com

Extending battery life

6TJOH
BMUFSOBUF
QPXFS
TPVSDFT
5P
FYUFOE
CBUUFSZ
MJGF

VTF
BMUFSOBUF
QPXFS
TPVSDFT
XIFOFWFS
QPTTJCMF
■

■

■

*G
USBWFMJOH
JOUFSOBUJPOBMMZ

UBLF
FMFDUSJDBM
BEBQUFST
4BWF
UIF
CBUUFSZ

GPS
UJNFT
XIFO
ZPV
DBOOPU
VTF
B
QPXFS
BEBQUFS
*G
ZPV
QMBO
PO
UBLJOH

ZPVS
"$ QPXFS
BEBQUFS

BMTP
UBLF
B
TJOHMFQMVH
TVSHF
QSPUFDUPS
*G
ZPV
XJMM
IBWF
BDDFTT
UP
BO
&N1PXFSª
JOGMJHIU
QPXFS
SFDFQUBDMF

PS
BO
BVUPNPCJMF
DJHBSFUUF
MJHIUFS

VTF
B
QPXFS
JOWFSUFS
4BWF
UIF

CBUUFSZ
GPS
UJNFT
XIFO
ZPV
DBOOPU
VTF
B
QPXFS
BEBQUFS
5P
GJOE
"$ QPXFS
PVUMFUT
JO
BJSQPSUT

MPPL
GPS
UIFN
OFYU
UP
TVQQPSU

QJMMBST

JO
MBSHF
BSFBT
TVDI
BT
CPBSEJOH
HBUFT

BOE
VOEFS
CBOLT
PG

UFMFQIPOFT

$IBOHJOH
QPXFS
NPEFT
:PV
DBO
VTF
UIF
GPMMPXJOH
QPXFS
NPEFT
UP
MFOHUIFO
UIF
MJGF
PG
ZPVS

OPUFCPPLT
CBUUFSZ
■
■



XIJMF
ZPVS
OPUFCPPL
JT
JO
4UBOECZ

JU
TXJUDIFT
UP
B
MPX

QPXFS
TUBUF
XIFSF
EFWJDFT

TVDI
BT
UIF
EJTQMBZ
BOE
ESJWFT

UVSO
PGG
)JCFSOBUF

	BMTP
DBMMFE
TBWF
UP
EJTL

XSJUFT
BMM
DVSSFOU
NFNPSZ
	3".


JOGPSNBUJPO
UP
UIF
IBSE
ESJWF

UIFO
UVSOT
ZPVS
OPUFCPPL
DPNQMFUFMZ

PGG
5IF
OFYU
UJNF
ZPV
UVSO
PO
ZPVS
OPUFCPPL

JU
SFBET
UIF
NFNPSZ

JOGPSNBUJPO
GSPN
UIF
IBSE
ESJWF
BOE
PQFOT
UIF
QSPHSBNT
BOE

EPDVNFOUT
UIBU
XFSF
PQFO
XIFO
ZPV
BDUJWBUFE
)JCFSOBUF
NPEF
4UBOECZ

6TJOH
QPXFS
TBWJOH
NPEFT
"MXBZT
TBWF
ZPVS
XPSL
CFGPSF
VTJOH
4UBOECZ
NPEF
*O
4UBOECZ
NPEF


ZPVS
OPUFCPPL
SFEVDFT
PS
UVSOT
PGG
UIF
QPXFS
UP
NPTU
EFWJDFT
FYDFQU

NFNPSZ
)PXFWFS

UIF
JOGPSNBUJPO
JO
NFNPSZ
JT
OPU
TBWFE
UP
UIF
IBSE

ESJWF
*G
QPXFS
JT
JOUFSSVQUFE

UIF
JOGPSNBUJPO
JT
MPTU

www.gateway.com

63

Chapter 5: Managing Power

8IFO
JO
)JCFSOBUF
NPEF

ZPVS
OPUFCPPL
TBWFT
BMM
NFNPSZ
JOGPSNBUJPO

UP
UIF
IBSE
ESJWF

UIFO
UVSOT
UIF
QPXFS
DPNQMFUFMZ
PGG
If your notebook is...

...and you want to...

...then

On

Enter Standby mode

Press /

On

Enter Hibernate
mode (must be
activated)

Click Start, then click
Turn Off Computer. Press and hold
)*'5, then click Hibernate.

Exit Standby or
Hibernate mode

Press the power button.

In Standby or
Hibernate mode

64

' 45"/%#:.

4

www.gateway.com

$IBQUFS


6QHSBEJOH
:PVS
/PUFCPPL

■
■

"EEJOH
BOE
SFQMBDJOH
NFNPSZ
3FQMBDJOH
UIF
IBSE
ESJWF

65

Chapter 6: Upgrading Your Notebook

1SFWFOUJOH
TUBUJD
FMFDUSJDJUZ

EJTDIBSHF
Important

Before installing memory or replacing the hard drive, you
should read and understand the information in this section.

5IF
DPNQPOFOUT
JOTJEF
ZPVS
OPUFCPPL
BSF
FYUSFNFMZ
TFOTJUJWF
UP
TUBUJD

FMFDUSJDJUZ

BMTP
LOPXO
BT
 FMFDUSPTUBUJD
 EJTDIBSHF
	&4%

Warning

To avoid exposure to dangerous electrical voltages and
moving parts, turn off your notebook and unplug the power
cord, modem cable, and network cable before opening the
case.

Warning

To prevent risk of electric shock, do not insert any object
into the vent holes of the notebook.

#FGPSF
JOTUBMMJOH
NFNPSZ
PS
SFQMBDJOH
UIF
IBSE
ESJWF

GPMMPX
UIFTF

HVJEFMJOFT
■
■

■
■

■

66

"WPJE
TUBUJDDBVTJOH
TVSGBDFT
TVDI
BT
DBSQFUFE
GMPPST

QMBTUJD

BOE

QBDLJOH
GPBN
3FNPWF
DPNQPOFOUT
GSPN
UIFJS
BOUJTUBUJD
CBHT
POMZ
XIFO
ZPV
BSF

SFBEZ
UP
VTF
UIFN
%P
OPU
MBZ
DPNQPOFOUT
PO
UIF
PVUTJEF
PG

BOUJTUBUJD
CBHT
CFDBVTF
POMZ
UIF
JOTJEF
PG
UIF
CBHT
QSPWJEF

FMFDUSPTUBUJD
QSPUFDUJPO
"MXBZT
IPME
DPNQPOFOUT
CZ
UIFJS
FEHFT
"WPJE
UPVDIJOH
UIF
FEHF

DPOOFDUPST
/FWFS
TMJEF
DPNQPOFOUT
PWFS
BOZ
TVSGBDF
8FBS
B
HSPVOEJOH
XSJTU
TUSBQ
	BWBJMBCMF
BU
NPTU
FMFDUSPOJDT
TUPSFT


BOE
BUUBDI
JU
UP
B
CBSF
NFUBM
QBSU
PG
ZPVS
XPSLCFODI
PS
PUIFS

HSPVOEFE
DPOOFDUJPO
5PVDI
B
CBSF
NFUBM
TVSGBDF
PO
ZPVS
XPSLCFODI
PS
PUIFS
HSPVOEFE

PCKFDU

www.gateway.com

Adding or replacing memory

"EEJOH
PS
SFQMBDJOH
NFNPSZ
:PVS
OPUFCPPL
VTFT
NFNPSZ
NPEVMFT
DBMMFE
40%*..T
	4NBMM
0VUMJOF

%VBM
*OMJOF
.FNPSZ
.PEVMFT

5IF
NPEVMFT
BSF
BWBJMBCMF
JO
WBSJPVT

DBQBDJUJFT
BOE
BOZ
NPEVMF
DBO
CF
QMBDFE
JO
BOZ
BWBJMBCMF
TMPU
6TF
POMZ

NFNPSZ
NPEVMFT
EFTJHOFE
GPS
ZPVS
(BUFXBZ OPUFCPPL
GPS
VQHSBEJOH

ZPVS
NFNPSZ

Memory
bay

To add or replace memory modules:

1 'PMMPX
UIF
HVJEFMJOFT
VOEFS
i1SFWFOUJOH
TUBUJD
FMFDUSJDJUZ
EJTDIBSHFw

PO
QBHF 

2
3
4
5

5VSO
PGG
ZPVS
OPUFCPPL
%JTDPOOFDU
UIF
"$
BEBQUFS

NPEFN
DBCMF

BOE
OFUXPSL
DBCMF
%JTDPOOFDU
BMM
QFSJQIFSBM
EFWJDFT
BOE
SFNPWF
BOZ
1$
DBSET
%JTDPOOFDU
ZPVS
OPUFCPPL
GSPN
UIF
PQUJPOBM
QPSU
SFQMJDBUPS
	TFF

i%JTDPOOFDUJOH
GSPN
UIF
QPSU
SFQMJDBUPSw
PO
QBHF 


6 5VSO
ZPVS
OPUFCPPL
PWFS
TP
UIF
CPUUPN
JT
GBDJOH
VQ
www.gateway.com

67

Chapter 6: Upgrading Your Notebook

7 3FNPWF
UIF
CBUUFSZ
'PS
NPSF
JOGPSNBUJPO

TFF
i$IBOHJOH
CBUUFSJFTw

PO
QBHF 

8 -PPTFO
UIF
NFNPSZ
CBZ
DPWFS
TDSFX

UIFO
SFNPWF
UIF
NFNPSZ
CBZ

DPWFS

9 *G
ZPV
BSF
SFNPWJOH
B
NPEVMF

HFOUMZ
QSFTT
PVUXBSE
PO
UIF
DMJQ
BU

FBDI
FOE
PG
UIF
NFNPSZ
NPEVMF
VOUJM
UIF
NPEVMF
UJMUT
VQXBSE

10 1VMM
UIF
NFNPSZ
NPEVMF
PVU
PG
UIF
TMPU

68

www.gateway.com

Adding or replacing memory

11 )PME
UIF
OFX
PS
SFQMBDFNFOU
NPEVMF
BU
B
EFHSFF
BOHMF
BOE
QSFTT

JU
JOUP
UIF
FNQUZ
NFNPSZ
TMPU
5IJT
NPEVMF
JT
LFZFE
TP
JU
DBO
POMZ

CF
JOTFSUFE
JO
POF
EJSFDUJPO
*G
UIF
NPEVMF
EPFT
OPU
GJU

NBLF
TVSF

UIBU
UIF
OPUDI
JO
UIF
NPEVMF
MJOFT
VQ
XJUI
UIF
UBC
JO
UIF
NFNPSZ

CBZ

Important

12
13
14
15
16

Use only memory modules designed for the
Gateway M405.

(FOUMZ
QVTI
UIF
NPEVMF
EPXO
VOUJM
JU
DMJDLT
JO
QMBDF
3FQMBDF
UIF
NFNPSZ
CBZ
DPWFS
BOE
UJHIUFO
UIF
DPWFS
TDSFX
*OTFSU
UIF
CBUUFSZ

UIFO
UVSO
ZPVS
OPUFCPPL
PWFS
3FBUUBDI
UIF
PQUJPOBM
QPSU
SFQMJDBUPS
$POOFDU
UIF
QPXFS
BEBQUFS

NPEFN
DBCMF

BOE
OFUXPSL
DBCMF

UIFO

UVSO
PO
ZPVS
OPUFCPPL

www.gateway.com

69

Chapter 6: Upgrading Your Notebook

3FQMBDJOH
UIF
IBSE
ESJWF
LJU
*G
ZPV
XPVME
MJLF
NPSF
IBSE
ESJWF
DBQBDJUZ

ZPV
DBO
SFQMBDF
ZPVS
PSJHJOBM

ESJWF
XJUI
B
IJHIFSDBQBDJUZ
ESJWF

Hard drive

To replace the hard drive kit:

1 #BDL
VQ
BOZ
EBUB
ZPV
XBOU
UP
USBOTGFS
UP
UIF
OFX
IBSE
ESJWF
'PS


NPSF
JOGPSNBUJPO

TFF
i#BDLJOH
VQ
GJMFTw
JO
 6TJOH
 :PVS
 $PNQVUFS

XIJDI
IBT
CFFO
JODMVEFE
PO
ZPVS
IBSE
ESJWF
5P
BDDFTT
UIJT
HVJEF


DMJDL
 Start

 All Programs

UIFO
DMJDL
 Gateway Documentation

2 'PMMPX
UIF
HVJEFMJOFT
VOEFS
i1SFWFOUJOH
TUBUJD
FMFDUSJDJUZ
EJTDIBSHFw

PO
QBHF 

3 5VSO
PGG
ZPVS
OPUFCPPL
4 %JTDPOOFDU
UIF
"$ BEBQUFS

NPEFN
DBCMF

BOE
OFUXPSL
DBCMF
5 %JTDPOOFDU
BMM
QFSJQIFSBM
EFWJDFT
BOE
SFNPWF
BOZ
1$
DBSET
70

www.gateway.com

Replacing the hard drive kit

6 %JTDPOOFDU
ZPVS
OPUFCPPL
GSPN
UIF
PQUJPOBM
QPSU
SFQMJDBUPS
	TFF

i%JTDPOOFDUJOH
GSPN
UIF
QPSU
SFQMJDBUPSw
PO
QBHF 


7 5VSO
ZPVS
OPUFCPPL
PWFS
TP
UIF
CPUUPN
JT
GBDJOH
VQ
8 3FNPWF
UIF
CBUUFSZ
'PS
NPSF
JOGPSNBUJPO

TFF
i$IBOHJOH
CBUUFSJFTw

PO
QBHF 

9 3FNPWF
UIF
UXP
IBSE
ESJWF
LJU
TDSFXT

Screws

Tips & Tricks

Use a magnetic screwdriver or turn the notebook over to
remove the screws.

www.gateway.com

71

Chapter 6: Upgrading Your Notebook

10 4MJEF
UIF
PME
IBSE
ESJWF
LJU
PVU
PG
ZPVS
OPUFCPPL

11 *G
ZPVS
OFX
IBSE
ESJWF
BMSFBEZ
JODMVEFT
UIF
IBSE
ESJWF
LJU
CSBDLFU


HP
UP
4UFQ 
03
*G
ZPV
OFFE
UP
NPWF
UIF
IBSE
ESJWF
LJU
CSBDLFU
GSPN
ZPVS
PME
IBSE

ESJWF
UP
ZPVS
OFX
IBSE
ESJWF

HP
UP
4UFQ 

72

www.gateway.com

Replacing the hard drive kit

12 3FNPWF
UIF
UXP
TDSFXT
UIBU
TFDVSF
UIF
IBSE
ESJWF
UP
UIF
IBSE
ESJWF

LJU
CSBDLFU

Screw

Screw

13 3FNPWF
UIF
CSBDLFU
GSPN
UIF
PME
ESJWF

14 *OTFSU
UIF
OFX
ESJWF
JOUP
UIF
CSBDLFU
TP
UIF
TDSFX
IPMFT
MJOF
VQ
15 3FQMBDF
UIF
UXP
TDSFXT
UIBU
TFDVSF
UIF
CSBDLFU
UP
UIF
ESJWF
16 1MBDF
UIF
OFX
IBSE
ESJWF
LJU
JOUP
UIF
CBZ
BOE
TMJEF
JU
JOUP
UIF

DPOOFDUPS

www.gateway.com

73

Chapter 6: Upgrading Your Notebook

17
18
19
20

3FQMBDF
UIF
TDSFXT
UIBU
TFDVSF
UIF
IBSE
ESJWF
LJU
UP
ZPVS
OPUFCPPL
*OTFSU
UIF
CBUUFSZ

UIFO
UVSO
ZPVS
OPUFCPPL
PWFS
3FBUUBDI
UIF
PQUJPOBM
QPSU
SFQMJDBUPS
$POOFDU
UIF
QPXFS
BEBQUFS

NPEFN
DBCMF

BOE
OFUXPSL
DBCMF

UIFO

UVSO
PO
ZPVS
OPUFCPPL

21 'PS
JOTUSVDUJPOT
PO
JOTUBMMJOH
8JOEPXT

ZPVS
ESJWFST

BOE
ZPVS


BQQMJDBUJPOT

TFF
UIF
JOTUSVDUJPOT
UIBU
XFSF
JODMVEFE
XJUI
UIF
SFTUPSF

EJTDT

74

www.gateway.com

$IBQUFS


6TJOH
UIF
0QUJPOBM
1PSU
3FQMJDBUPS

■
■
■

*EFOUJGZJOH
GFBUVSFT
$POOFDUJOH
BOE
EJTDPOOFDUJOH
UIF
QPSU

SFQMJDBUPS
4FDVSJOH
UIF
QPSU
SFQMJDBUPS
XJUI
B
MPDLJOH

DBCMF

75

Chapter 7: Using the Optional Port Replicator

'SPOU
Docking
release
latch

Docking
release
latch

Docking
port

Component

Icon

Description

Docking release latch

Press both release latches to release the notebook.

Docking port

Connect the notebook to this port.
Warning! Power is passed through this port. This
docking connection is certified to UL 1950 for use
only with notebooks designed for your Gateway
port replicator.

76

www.gateway.com

Left

Left

Power
connector

Component
Power connector

Icon

Description
Plug the AC adapter cable into this connector.
Important: The power connector may be located on the
back of your port replicator.

www.gateway.com

77

Chapter 7: Using the Optional Port Replicator

#BDL

PS/2
keyboard
port
PS/2
mouse
port
USB
ports

Monitor
port

Parallel
port

Serial
port

S-Video
out jack

Component

Icon

Line in jack
Modem
Headphone jack
jack
S/PDIF digital
Ethernet
audio jack
jack
Power
connector

Description

PS/2 keyboard port

Plug a PS/2 keyboard into this port. Attaching a PS/2
keyboard to your port replicator may deactivate the
built-in keyboard.

PS/2 mouse port

Plug a PS/2 mouse into this port. Attaching a PS/2
mouse to your port replicator may deactivate the
touchpad.

USB ports

Plug USB (Universal Serial Bus) devices (such as a
USB Iomega™ Zip™ drive, printer, scanner, camera,
keyboard, or mouse) into these ports.

S-Video out jack

This jack does not work with the Gateway 405
notebook.

Monitor port

Plug an analog VGA monitor or projector into this
port. For more information, see “Viewing the display
on a projector or monitor” on page 53.

Parallel port

Plug a parallel device (such as a printer) into this port.

Serial port

This jack does not work with the Gateway 405
notebook.

78

www.gateway.com

Back
Component

Icon

Description

Modem jack

Plug a modem cable into this jack.

Ethernet jack

Plug a 10/100 Ethernet network cable into this jack.

Power connector

Plug the AC adapter cable into this connector.
Important: If your port replicator has a power
connector on the left side (see “Left” on page 77),
plug the Gateway 405 AC adapter into that
connector. If your port replicator does not have a
power connector on the left side, plug the Gateway
405 AC adapter into this connector.

S/PDIF digital audio
jack

Plug an optical (Toslink) AC-3 digital audio cable into
this jack.

Headphone jack

Plug amplified speakers or headphones into this jack.
The built-in speakers on the notebook are turned off
when speakers or headphones are plugged into this
jack.
This jack is turned off when headphones are plugged
into the notebook’s headphone jack.

Line in jack

Connect an external audio input source (such as a
stereo) to this jack so you can record sound on your
notebook or play sound through the notebook
speakers.

www.gateway.com

79

Chapter 7: Using the Optional Port Replicator

$POOFDUJOH
UP
UIF
QPSU
SFQMJDBUPS
:PV
DBO
BUUBDI
ZPVS
OPUFCPPL
UP
UIF
QPSU
SFQMJDBUPS
XIJMF
ZPVS
OPUFCPPL

JT
PGG

PO

PS
JO
4UBOECZ
NPEF

"UUBDIJOH
UP
UIF
QPSU
SFQMJDBUPS
To attach your notebook to the port replicator:

1 $POOFDU
FYUFSOBM
EFWJDFT
UP
UIF
QPSUT
PO
UIF
QPSU
SFQMJDBUPS
2 "MJHO
UIF
DPOOFDUPS
IPMFT
PO
UIF
CPUUPN
PG
ZPVS
OPUFCPPL
XJUI
UIF

EPDLJOH
QPTUT
PO
UIF
QPSU
SFQMJDBUPS

3 1SFTT
EPXO
PO
UIF
OPUFCPPL
VOUJM
JU
TOBQT
JOUP
QMBDF

Caution

80

Press down on the outside edges of the notebook. Do not
press in the middle or you may damage the LCD screen.

www.gateway.com

Connecting to the port replicator
Important

The notebook may detect additional devices and add
drivers after being attached to the port replicator. This
process must be completed for components to work
correctly. Follow any on-screen instructions, if necessary.

%JTDPOOFDUJOH
GSPN
UIF
QPSU
SFQMJDBUPS
:PV
DBO
TFQBSBUF
ZPVS
OPUFCPPL
GSPN
UIF
QPSU
SFQMJDBUPS
XIJMF
ZPVS

OPUFCPPL
JT
PGG
PS
PO
	OPU
JO
4UBOECZ
PS
)JCFSOBUF
NPEF

To separate your notebook from the port replicator:

1 *G
ZPVS
OPUFCPPL
JT
PGG

HP
UP
4UFQ 
03
*G
ZPVS
OPUFCPPL
JT
PO

DMJDL
 Start

UIFO
DMJDL
 Undock Computer
5IF

6OEPDL
$PNQVUFS
NFOV
JUFN
BQQFBST
JO
UIF
4UBSU
NFOV
POMZ
XIJMF

UIF
OPUFCPPL
JT
EPDLFE

2 1SFTT
EPXO
PO
UIF
EPDLJOH
SFMFBTF
MBUDIFT
5IF
OPUFCPPL
XJMM
TQSJOH

VQ
TMJHIUMZ

3 -JGU
UIF
OPUFCPPL
PGG
PG
UIF
QPSU
SFQMJDBUPS

www.gateway.com

81

Chapter 7: Using the Optional Port Replicator

4FDVSJOH
ZPVS
QPSU
SFQMJDBUPS
:PV
DBO
TFDVSF
ZPVS
OPUFCPPL
BOE
QPSU
SFQMJDBUPS
UP
BO
PCKFDU
CZ
VTJOH

UIF
TFDVSJUZ
SJOH
MPDBUFE
PO
UIF
SJHIU
TJEF
PG
UIF
QPSU
SFQMJDBUPS
BOE
UIF

,FOTJOHUPO
MPDL
TMPU
MPDBUFE
PO
UIF
SJHIU
TJEF
PG
ZPVS
OPUFCPPL
To secure your notebook and port replicator:

1 0QFO
UIF
TFDVSJUZ
SJOH
PO
UIF
QPSU
SFQMJDBUPS
2 "UUBDI
ZPVS
OPUFCPPL
UP
UIF
QPSU
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82

www.gateway.com

$IBQUFS


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83

Chapter 8: Maintaining Your Notebook

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■
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■

■

■

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84

For more information about traveling with your notebook,
see “Traveling With Your Notebook” in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.

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www.gateway.com

Cleaning your notebook

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unplug the power cord, modem cable, and network cable
from the wall outlets.

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www.gateway.com

85

Chapter 8: Maintaining Your Notebook

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86

www.gateway.com

Protecting your notebook from viruses

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Tips & Tricks

For more information about modifying security settings,
see “Modifying Security Settings” in Using Your Computer
which has been included on your hard drive. To access
this guide, click Start, All Programs, then click Gateway
Documentation.

Help and
Support

For more information about protecting your notebook
against viruses, click Start, then click Help and Support.
Type the keyword WJSVTFT in the Search box
, then click the arrow.

www.gateway.com

87

Chapter 8: Maintaining Your Notebook

To scan for viruses:

1 $MJDL
 Start

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 Norton AntiVirus

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88

www.gateway.com

Protecting your notebook from viruses

To remove a virus:

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To update Norton AntiVirus:
Important

You received a free limited time subscription to the Norton
AntiVirus service when you purchased your notebook. To
update Norton AntiVirus after the free subscription period,
you must extend your subscription.

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 Finish

www.gateway.com

89

Chapter 8: Maintaining Your Notebook

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Search box
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90

www.gateway.com

$IBQUFS

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91

Chapter 9: Troubleshooting

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92

Do not try to troubleshoot your problem if power cords or
plugs are damaged, if your notebook was dropped, or if
the case was damaged. Instead, unplug your notebook
and contact a qualified computer technician.

www.gateway.com

First steps

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For more information about troubleshooting, click Start,
then click Help and Support. Type the keyword
USPVCMFTIPPUJOH in the Search box
, then click the arrow.

www.gateway.com

93

Chapter 9: Troubleshooting

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PO
QBHF 

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JOTUBMMBUJPO
:PV
IBWF
DPNQVUFS
QSPCMFNT
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OFX
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BT
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1$ $BSE

DBO
DBVTF
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SFTPVSDF

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DPOGMJDU
$IFDL
*32
VTBHF
UP
EFUFSNJOF
JG
UIFSF
JT
BO
*32
DPOGMJDU
To check IRQ usage:

1 $MJDL
 Start

UIFO
DMJDL
 Control Panel
5IF
 $POUSPM
 1BOFM
XJOEPX

PQFOT
*G
ZPVS
$POUSPM
1BOFM
JT
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$BUFHPSZ
7JFX

DMJDL

Performance and Maintenance

2 $MJDL%PVCMFDMJDL
 System

DMJDL
UIF
 Hardware
UBC

UIFO
DMJDL

Device Manager
5IF
 %FWJDF
 .BOBHFS
XJOEPX
PQFOT

3 $MJDL
 View

UIFO
DMJDL
 Resources by type
%PVCMFDMJDL
 Interrupt
request (IRQ)
"MM
*32T
BOE
UIFJS
IBSEXBSF
BTTJHONFOUT
BSF


EJTQMBZFE

94

www.gateway.com

Troubleshooting
Help and
Support

For more information about IRQs, click Start, then click
Help and Support. Type the keyword *32T in the Search
box
, then click the arrow.

To free IRQ resources for the new device:

1 *O
UIF
 %FWJDF
 .BOBHFS
XJOEPX

DIFDL
UIF
EFWJDF
MJTU
GPS
B

SFTPVSDF
DPOGMJDU
"
SFTPVSDF
DPOGMJDU
BQQFBST
BT
B
CMBDL

FYDMBNBUJPO
QPJOU
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DJSDMF

2 3FNPWF
UIF
EFWJDF
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UP
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EFUFSNJOF

XIJDI
POF
PG
UIF
FYJTUJOH
EFWJDFT
PS
QPSUT
ZPV
DBO
EJTBCMF

3 3JHIUDMJDL
UIF
EFWJDF
PS
QPSU
ZPV
XBOU
UP
EJTBCMF

UIFO
DMJDL

Disable
5IF
EFWJDF
PS
QPSU
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EJTBCMFE

%JTLFUUF
ESJWF
5IF
EJTLFUUF
ESJWF
JT
OPU
SFDPHOJ[FE
■
4IVU
EPXO
BOE
SFTUBSU
ZPVS
OPUFCPPL
:PV
TFF
BO
i"DDFTT
%FOJFEw
PS
i8SJUF
QSPUFDUw
FSSPS
NFTTBHF
■
.PWF
UIF
XSJUFQSPUFDUJPO
UBC
JO
UIF
VQQFSSJHIU
DPSOFS
PG
UIF

EJTLFUUF
EPXO
	VOQSPUFDUFE

■
5IF
EJTLFUUF
NBZ
CF
GVMM
%FMFUF
VOOFDFTTBSZ
GJMFT
PO
UIF
EJTLFUUF
BOE

USZ
BHBJO
■
/PU
BMM
EJTLFUUFT
BSF
*#.DPNQBUJCMF
.BLF
TVSF
UIBU
UIF
EJTLFUUF
ZPV

BSF
VTJOH
JT
*#.DPNQBUJCMF
■
5SZ
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EJGGFSFOU
EJTLFUUF
0DDBTJPOBMMZ
EJTLFUUFT
BSF
GMBXFE
BOE
DBOOPU

CF
SFBE
CZ
UIF
EJTLFUUF
ESJWF
:PV
TFF
B
i%JTL
JT
GVMMw
FSSPS
NFTTBHF
■
%FMFUF
VOOFDFTTBSZ
GJMFT
PO
UIF
EJTLFUUF
■
5SZ
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EJGGFSFOU
EJTLFUUF
0DDBTJPOBMMZ
EJTLFUUFT
BSF
GMBXFE
BOE
DBOOPU

CF
SFBE
CZ
UIF
EJTLFUUF
ESJWF
www.gateway.com

95

Chapter 9: Troubleshooting
■

3VO
&SSPS
DIFDLJOH
PO
UIF
EJTLFUUF
*G
FSSPST
BSF
EFUFDUFE
BOE

DPSSFDUFE

USZ
VTJOH
UIF
EJTLFUUF
BHBJO
Tips & Tricks

For instructions on running Error checking, see “Checking
the hard drive for errors” in Using Your Computer which
has been included on your hard drive. To access this guide,
click Start, All Programs, then click Gateway
Documentation.

:PV
TFF
B
i/POTZTUFN
EJTLw

i/5-%3
JT
NJTTJOHw

PS
i%JTL
FSSPSw
FSSPS

NFTTBHF
■
&KFDU
UIF
EJTLFUUF
GSPN
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ESJWF

UIFO
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5IF
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CSJHIUOFTT
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LFZ
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PO
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SFTPMVUJPO
GSPN
UIF
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EJBMPH
CPY
Tips & Tricks

For instructions on changing the screen resolution, see
“Adjusting the screen resolution” in Using Your Computer
which has been included on your hard drive. To access this
guide, click Start, All Programs, then click Gateway
Documentation.

5IF
UFYU
PO
UIF
EJTQMBZ
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UP
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■
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UIF
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TFF
i4ZTUFN
LFZ
DPNCJOBUJPOTw
PO
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■
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UIF
EJTQMBZ
TFUUJOHT
Tips & Tricks

96

For instructions on changing the display settings, see
“Adjusting the screen and desktop settings” in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.

www.gateway.com

Troubleshooting
■

.PWF
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OPUFCPPL
BXBZ
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CF
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OPU
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TPVOE
■
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TVSF
UIBU
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VQ

UIFO
USZ
BHBJO
■
4PNF
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$%T
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DPQZ
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TPGUXBSF
:PV
NBZ
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CF
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UP
QMBZ
UIFTF
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ZPVS
OPUFCPPL
■
.BLF
TVSF
UIBU
UIF
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DPOUSPM
PO
ZPVS
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JT
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VQ

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NPSF
JOGPSNBUJPO

TFF
i4ZTUFN
LFZ
DPNCJOBUJPOTw
PO
QBHF 
■
.BLF
TVSF
UIBU
UIF
8JOEPXT
WPMVNF
DPOUSPM
JT
UVSOFE
VQ
www.gateway.com

97

Chapter 9: Troubleshooting
Tips & Tricks

■

■
■
■
■
■

For instructions on how to adjust the volume control in
Windows, see “Adjusting the volume” in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.

.BLF
TVSF
UIBU
.VUF
DPOUSPMT
BSF
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PGG
'PS
NPSF
JOGPSNBUJPO

BCPVU
UIF
NVUF
TFUUJOH

TFF
i4ZTUFN
LFZ
DPNCJOBUJPOTw
PO
QBHF 
.BLF
TVSF
UIBU
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BSF
OPU
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JOUP
UIF
IFBEQIPOF

KBDL
*G
ZPV
BSF
VTJOH
QPXFSFE
TQFBLFST

NBLF
TVSF
UIBU
UIFZ
BSF
QMVHHFE

JO
BOE
UVSOFE
PO
$MFBO
UIF
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'PS
NPSF
JOGPSNBUJPO

TFF
i$MFBOJOH
$%T
PS
%7%Tw

PO
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:PVS
OPUFCPPL
NBZ
CF
FYQFSJFODJOH
TPNF
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NFNPSZ

QSPCMFNT
4IVU
EPXO
BOE
SFTUBSU
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OPUFCPPL
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UIF
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ESJWFST
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TFF

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PO
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"
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XJMM
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■
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XBOU
UP
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JT
GBDJOH
VQ

UIFO

USZ
BHBJO
■
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■
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UIF
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DPEF
NVTU
NBUDI
UIF
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DPEF
PG
UIF
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5IF
SFHJPOBM

DPEF
GPS
UIF
EJTD
JT
PO
UIF
EJTD

EJTD
EPDVNFOUBUJPO

PS
QBDLBHJOH
98

www.gateway.com

Troubleshooting

*G
UIF
%7%
NPWJF
EPFT
OPU
QMBZ

UIF
EJTDT
SFHJPOBM
DPEF
BOE
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ESJWFT
SFHJPOBM
DPEF
NBZ
OPU
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■

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TVSF
UIBU
B
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QMBZFS
QSPHSBN
IBT
CFFO
JOTUBMMFE
PO
ZPVS

OPUFCPPL
Tips & Tricks

For instructions on playing a DVD, see “Playing a DVD”
on page 46.

'JMF
NBOBHFNFOU
"
GJMF
XBT
BDDJEFOUBMMZ
EFMFUFE
*G
B
GJMF
XBT
EFMFUFE
BU
B
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PS
JO
8JOEPXT
XIJMF
IPMEJOH
EPXO

UIF
 4)*'5
LFZ

UIF
GJMF
DBOOPU
CF
SFTUPSFE
To restore deleted files:

1 %PVCMFDMJDL
UIF
 Recycle Bin
JDPO
2 3JHIUDMJDL
UIF
GJMF
ZPV
XBOU
UP
SFTUPSF

UIFO
DMJDL
Restore
5IF


GJMF
JT
SFTUPSFE
UP
UIF
QMBDF
XIFSF
JU
XBT
PSJHJOBMMZ
EFMFUFE
GSPN
*G
UIF
3FDZDMF
#JO
XBT
FNQUJFE
CFGPSF
ZPV
USJFE
UP
SFTUPSF
B
GJMF


UIF
GJMF
DBOOPU
CF
SFTUPSFE

Help and
Support

For more information about restoring deleted files, click
Start, then click Help and Support. Type the keyword
4ZTUFN
3FTUPSF in the Search box
, then click the arrow.

)BSE
ESJWF
:PV
TFF
BO
i*OTVGGJDJFOU
EJTL
TQBDFw
FSSPS
NFTTBHF
■
%FMFUF
VOOFDFTTBSZ
GJMFT
GSPN
UIF
IBSE
ESJWF
VTJOH
%JTL
$MFBOVQ

www.gateway.com

99

Chapter 9: Troubleshooting
Tips & Tricks

■

&NQUZ
UIF
3FDZDMF
#JO
CZ
SJHIUDMJDLJOH
UIF
 Recycle Bin
JDPO

UIFO

DMJDLJOH
 Empty Recycle Bin
Caution

■

For instructions on deleting unnecessary files, see “Using
Disk Cleanup” in Using Your Computer which has been
included on your hard drive. To access this guide, click
Start, All Programs, then click Gateway
Documentation.

All deleted files will be lost when you empty the Recycle
Bin.

4BWF
ZPVS
GJMFT
UP
B
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64#
GMBTI
ESJWF

PS
UP
B
$%
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GJMFT
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VTFE
UP
CBDLVQ
NFEJB

UIFO

EFMFUF
UIFN
GSPN
UIF
IBSE
ESJWF
Help and
Support

For more information about file management, click Start,
then click Help and Support. Type the keyword GJMF

NBOBHFNFOU in the Search box
,
then click the arrow.

:PV
TFF
B
i%BUB
FSSPSw
NFTTBHF
5IJT
NBZ
CF
UIF
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ESJWF
5P
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IBSE

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QSPCMFNT

SVO
UIF
&SSPS
DIFDLJOH
QSPHSBN
Tips & Tricks

For instructions on fixing hard drive problems, see
“Checking the hard drive for errors” in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.

5IF
IBSE
ESJWF
DBOOPU
CF
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TFF
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JU

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UIF
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LJUw
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TIPDL

ZPV
NBZ
OFFE
UP
SFJOTUBMM
UIF
PQFSBUJOH
TZTUFN
100

www.gateway.com

Troubleshooting

:PV
TFF
B
i/POTZTUFN
EJTLw

i/5-%3
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PS
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FSSPS

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■
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■
■

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UIBU
ZPV
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GPS
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Help and
Support

For more information about troubleshooting Internet
connections, click Start, then click Help and Support.
Type the keyword USPVCMFTIPPUJOH
DPOOFDUJPOT in the
Search box
, then click the arrow.

:PV
TFF
BO
i6OBCMF
UP
MPDBUF
IPTUw
NFTTBHF
BOE
BSF
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CSPXTF

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ZPV
IBWF
MPTU
ZPVS
*OUFSOFU
DPOOFDUJPO

PS
ZPVS
*41
JT
IBWJOH

UFDIOJDBM
EJGGJDVMUJFT
%PVCMFDIFDL
UIF
63-
PS
USZ
B
EJGGFSFOU
63-
*G
UIF
FSSPS
NFTTBHF
TUJMM

BQQFBST

EJTDPOOFDU
GSPN
UIF
*41
DPOOFDUJPO
BOE
DMPTF
ZPVS
CSPXTFS

UIFO

SFDPOOFDU
BOE
PQFO
UIF
CSPXTFS
*G
ZPV
TUJMM
HFU
UIF
FSSPS

ZPVS
*41
NBZ

CF
IBWJOH
UFDIOJDBM
EJGGJDVMUJFT

www.gateway.com

101

Chapter 9: Troubleshooting

$POOFDUJOH
UP
B
8FC
TJUF
UBLFT
UPP
MPOH
.BOZ
GBDUPST
DBO
BGGFDU
*OUFSOFU
QFSGPSNBODF
■
■
■
■

5IF
DPOEJUJPO
PG
UIF
UFMFQIPOF
MJOFT
JO
ZPVS
SFTJEFODF
PS
BU
ZPVS

MPDBM
UFMFQIPOF
TFSWJDF
5IF
DPOEJUJPO
PG
UIF
*OUFSOFU
DPNQVUFST
UP
XIJDI
ZPV
DPOOFDU
BOE

UIF OVNCFS
PG
VTFST
BDDFTTJOH
UIPTF
DPNQVUFST
5IF
DPNQMFYJUZ
PG
HSBQIJDT
BOE
NVMUJNFEJB
PO
8FC
QBHFT
)BWJOH
NVMUJQMF
8FC
CSPXTFST
PQFO

QFSGPSNJOH
NVMUJQMF

EPXOMPBET

BOE
IBWJOH
NVMUJQMF
QSPHSBNT
PQFO
PO
ZPVS
OPUFCPPL

1FPQMF
BSF
TFOEJOH
ZPV
FNBJM
NFTTBHFT

CVU
ZPV
IBWF
OPU
SFDFJWFE

BOZ
NBJM
■
$MJDL
UIF
SFDFJWF
CVUUPO
JO
ZPVS
FNBJM
QSPHSBN
■
.BLF
TVSF
UIBU
ZPVS
BDDPVOU
XJUI
ZPVS
*OUFSOFU
TFSWJDF
QSPWJEFS
	*41


JT
TFU
VQ
DPSSFDUMZ
$POUBDU
ZPVS
*41
GPS
UFDIOJDBM
TVQQPSU

,FZCPBSE
5IF
CVJMUJO
LFZCPBSE
EPFT
OPU
XPSL
■
"UUBDIJOH
B
14
LFZCPBSE
UP
ZPVS
QPSU
SFQMJDBUPS
XIJMF
ZPVS

OPUFCPPL
JT
SVOOJOH
NBZ
EFBDUJWBUF
UIF
CVJMUJO
LFZCPBSE
5IF
FYUFSOBM
LFZCPBSE
EPFT
OPU
XPSL
■
.BLF
TVSF
UIBU
UIF
LFZCPBSE
DBCMF
JT
QMVHHFE
JO
DPSSFDUMZ
■
3FNPWF
BMM
FYUFOTJPO
DBCMFT
BOE
TXJUDICPYFT
■
$MFBO
UIF
LFZCPBSE
CZ
VTJOH
BO
BFSPTPM
DBO
PG
BJS
XJUI
B
OBSSPX


TUSBXMJLF
FYUFOTJPO
UP
SFNPWF
EVTU
BOE
MJOU
USBQQFE
VOEFS
UIF
LFZT
■
5SZ
B
LFZCPBSE
UIBU
ZPV
LOPX
XPSLT
UP
NBLF
TVSF
UIBU
UIF
LFZCPBSE

QPSU
XPSLT
■
*G
ZPV
TQJMMFE
MJRVJE
JO
UIF
LFZCPBSE

UVSO
PGG
ZPVS
OPUFCPPL
BOE

VOQMVH
UIF
LFZCPBSE
$MFBO
UIF
LFZCPBSE
BOE
UVSO
JU
VQTJEF
EPXO

UP
ESBJO
JU
-FU
UIF
LFZCPBSE
ESZ
CFGPSF
VTJOH
JU
BHBJO
*G
UIF
LFZCPBSE

EPFT
OPU
XPSL
BGUFS
JU
ESJFT

ZPV
NBZ
OFFE
UP
SFQMBDF
JU

102

www.gateway.com

Troubleshooting

"
LFZCPBSE
DIBSBDUFS
LFFQT
SFQFBUJOH
PS
ZPV
TFF
B
i,FZCPBSE
TUVDLw

PS
i,FZ
GBJMVSFw
FSSPS
NFTTBHF
■
.BLF
TVSF
UIBU
OPUIJOH
JT
SFTUJOH
PO
UIF
LFZCPBSE
■
.BLF
TVSF
UIBU
B
LFZ
JT
OPU
TUVDL
1SFTT
FBDI
LFZ
UP
MPPTFO
B
LFZ
UIBU

NJHIU
CF
TUVDL

UIFO
SFTUBSU
ZPVS
OPUFCPPL
:PV
BSF
QSFTTJOH
B
MFUUFS
LFZ
BOE
B
OVNCFS
BQQFBST
PO
UIF
TDSFFO
■
5IF
OVNFSJD
LFZQBE
JT
UVSOFE
PO
4FF
i4ZTUFN
LFZ
DPNCJOBUJPOTw

PO
QBHF 
GPS
JOTUSVDUJPOT
PO
UVSOJOH
PGG
ZPVS
OVNFSJD
LFZQBE

.FNPSZ
:PV
TFF
B
i.FNPSZ
FSSPSw
NFTTBHF
■
.BLF
TVSF
UIBU
UIF
NFNPSZ
NPEVMFT
BSF
JOTFSUFE
DPSSFDUMZ
JO
UIF

NFNPSZ
CBZ
TMPUT
'PS
NPSF
JOGPSNBUJPO

TFF
i"EEJOH
PS
SFQMBDJOH

NFNPSZw
PO
QBHF 
■
6TF
B
UIJSEQBSUZ
EJBHOPTUJD
QSPHSBN
UP
IFMQ
EFUFSNJOF
JG
B
NFNPSZ

NPEVMF
JT
GBJMJOH
'PS
NPSF
JOGPSNBUJPO

TFF
i"EEJOH
PS
SFQMBDJOH

NFNPSZw
PO
QBHF 
:PV
TFF
B
i/PU
FOPVHI
NFNPSZw
FSSPS
NFTTBHF
$MPTF
BMM
QSPHSBNT

UIFO
SFTUBSU
ZPVS
OPUFCPPL
Help and
Support

For more information about troubleshooting memory
errors, click Start, then click Help and Support. Type the
keyword NFNPSZ
FSSPS in the Search box
, then click the arrow.

.FNPSZ
DBSE
SFBEFS
%SJWF
MFUUFS
GPS
UIF
NFNPSZ
DBSE
TMPU
EPFT
OPU
BQQFBS
JO
UIF
.Z

$PNQVUFS
XJOEPX
■
3FCPPU
ZPVS
OPUFCPPL

www.gateway.com

103

Chapter 9: Troubleshooting

.PEFN
	EJBMVQ

:PVS
NPEFN
EPFT
OPU
EJBM
PS
EPFT
OPU
DPOOFDU
■
.BLF
TVSF
UIBU
UIF
NPEFN
DBCMF
JT
QMVHHFE
JOUP
UIF
NPEFN
KBDL

BOE
OPU
UIF
&UIFSOFU
OFUXPSL
KBDL
4FF
i#BDLw
PO
QBHF 
UP
NBLF

TVSF
UIBU
UIF
DPOOFDUJPOT
IBWF
CFFO
NBEF
DPSSFDUMZ
■
.BLF
TVSF
UIBU
ZPVS
OPUFCPPL
JT
DPOOFDUFE
UP
UIF
UFMFQIPOF
MJOF

BOE
UIF
UFMFQIPOF
MJOF
IBT
B
EJBM
UPOF
■
.BLF
TVSF
UIBU
UIF
NPEFN
DBCMF
JT
MFTT
UIBO
 GFFU
	 NFUFST

MPOH
■
3FNPWF
BOZ
MJOF
TQMJUUFST
PS
TVSHF
QSPUFDUPST
GSPN
ZPVS
UFMFQIPOF

MJOF

UIFO
DIFDL
GPS
B
EJBM
UPOF
CZ
QMVHHJOH
B
XPSLJOH
UFMFQIPOF
JOUP

UIF
UFMFQIPOF
XBMM
KBDL
■
*G
ZPV
IBWF
BEEJUJPOBM
UFMFQIPOF
TFSWJDFT
TVDI
BT
DBMM
XBJUJOH

DBMM

NFTTBHJOH

PS
WPJDF
NBJM

NBLF
TVSF
UIBU
BMM
NFTTBHFT
BSF
DMFBSFE
BOE

DBMM
XBJUJOH
JT
EJTBCMFE
CFGPSF
VTJOH
UIF
NPEFN
$POUBDU
ZPVS

UFMFQIPOF
TFSWJDF
UP
HFU
UIF
DPSSFDU
DPEF
UP
UFNQPSBSJMZ
EJTBCMF
UIF

TFSWJDF
"MTP
NBLF
TVSF
UIBU
UIF
NPEFN
EJBMJOH
QSPQFSUJFT
BSF
TFU

BQQSPQSJBUFMZ
To check the dialing properties:

1 $MJDL
 Start

UIFO
DMJDL
 Control Panel
5IF
 $POUSPM
 1BOFM
XJOEPX

PQFOT
*G
ZPVS
$POUSPM
1BOFM
JT
JO
$BUFHPSZ
7JFX

DMJDL
 Printers
and Other Hardware

2 $MJDL%PVCMFDMJDL
UIF
Phone and Modem Options
JDPO

UIFO
DMJDL

UIF
 Dialing Rules
UBC

3 $MJDL
UIF
MPDBUJPO
GSPN
XIJDI
ZPV
BSF
EJBMJOH

UIFO
DMJDL
 Edit
4 .BLF
TVSF
UIBU
BMM
TFUUJOHT
BSF
DPSSFDU

Help and
Support

104

For more information about dialing properties, click Start,
then click Help and Support. Type the keyword EJBMJOH
in the Search box
, then click the
arrow.

www.gateway.com

Troubleshooting
■

■
■

%JTDPOOFDU
BOZ
BOTXFSJOH
NBDIJOF

GBY
NBDIJOF

PS
QSJOUFS
UIBU
JT

PO
UIF
TBNF
MJOF
BT
UIF
NPEFN
%P
OPU
DPOOFDU
UIFTF
EFWJDFT
UP

UIF
TBNF
UFMFQIPOF
MJOF
BT
UIF
NPEFN
.BLF
TVSF
UIBU
ZPV
BSF
OPU
VTJOH
B
EJHJUBM

SPMMPWFS

PS
1#9 MJOF

5IFTF
MJOFT
EP
OPU
XPSL
XJUI
ZPVS
NPEFN
$IFDL
GPS
MJOF
OPJTF
	TDSBUDIZ

DSBDLMJOH

PS
QPQQJOH
TPVOET

-JOF

OPJTF
JT
B
DPNNPO
QSPCMFN
UIBU
DBO
DBVTF
UIF
NPEFN
UP
DPOOFDU

BU
B
TMPXFS
SBUF

BCPSU
EPXOMPBET

PS
FWFO
EJTDPOOFDU
5IF
GBTUFS
UIF

NPEFN

UIF
MFTT
MJOF
OPJTF
JU
DBO
UPMFSBUF
BOE
TUJMM
XPSL
DPSSFDUMZ
-JTUFO
UP
UIF
MJOF
VTJOH
ZPVS
UFMFQIPOF
%JBM
B
TJOHMF
OVNCFS
	TVDI

BT 

8IFO
UIF
EJBM
UPOF
TUPQT

MJTUFO
GPS
MJOF
OPJTF
8JHHMF
UIF

NPEFN
DBCMF
UP
TFF
JG
UIBU
NBLFT
B
EJGGFSFODF
.BLF
TVSF
UIBU
UIF

DPOOFDUPST
BSF
GSFF
GSPN
DPSSPTJPO
BOE
BMM
TDSFXT
JO
UIF
XBMM
PS

UFMFQIPOF
XBMM
KBDL
BSF
TFDVSF
:PV
DBO
BMTP
DBMM
ZPVS
UFMFQIPOF
TFSWJDF
BOE
IBWF
UIF
UFMFQIPOF
MJOF

DIFDLFE
GPS
OPJTF
PS
MPX
MJOF
MFWFMT

■

■

5SZ
BOPUIFS
UFMFQIPOF
MJOF
	FJUIFS
B
EJGGFSFOU
UFMFQIPOF
OVNCFS
JO

ZPVS
IPVTF
PS
B
UFMFQIPOF
MJOF
BU
B
EJGGFSFOU
MPDBUJPO

*G
ZPV
DBO

DPOOFDU
PO
UIJT
MJOF

DBMM
ZPVS
UFMFQIPOF
TFSWJDF
5SZ
DPOOFDUJOH
XJUI
UIF
NPEFN
BU
B
MPXFS
DPOOFDUJPO
TQFFE
*G

SFEVDJOH
UIF
DPOOFDU
TQFFE
MFUT
ZPV
DPOOFDU

DBMM
ZPVS
UFMFQIPOF

TFSWJDF
5IF
UFMFQIPOF
MJOF
NBZ
CF
UPP
OPJTZ

:PV
DBOOPU
DPOOFDU
UP
UIF
*OUFSOFU
■
5IF
*41
NBZ
CF
IBWJOH
UFDIOJDBM
EJGGJDVMUJFT
$POUBDU
ZPVS
*41
GPS

UFDIOJDBM
TVQQPSU
■
4FF
JG
UIF
NPEFN
XPSLT
XJUI
B
EJGGFSFOU
DPNNVOJDBUJPOT
QSPHSBN

5IF
QSPCMFN
NBZ
CF
XJUI
KVTU
POF
QSPHSBN
■
3FWJFX
UIF
USPVCMFTIPPUJOH
JOGPSNBUJPO
VOEFS
i*OUFSOFUw
PO

QBHF 
:PVS
,
NPEFN
EPFT
OPU
DPOOFDU
BU
,
$VSSFOU
'$$
SFHVMBUJPOT
SFTUSJDU
BDUVBM
EBUB
USBOTGFS
SBUFT
PWFS
QVCMJD

UFMFQIPOF
MJOFT
UP
,
0UIFS
GBDUPST

TVDI
BT
MJOF
OPJTF

UFMFQIPOF
TFSWJDF

QSPWJEFS
FRVJQNFOU

PS
*41
MJNJUBUJPOT

NBZ
MPXFS
UIF
TQFFE
FWFO
GVSUIFS

www.gateway.com

105

Chapter 9: Troubleshooting

*G
ZPVS
OPUFCPPL
IBT
B
W
NPEFN

UIF
TQFFE
BU
XIJDI
ZPV
DBO
VQMPBE

	TFOE

EBUB
JT
MJNJUFE
UP
,
*G
ZPVS
OPUFCPPL
IBT
B
W
NPEFN

UIF

TQFFE
BU
XIJDI
ZPV
DBO
VQMPBE
EBUB
JT
MJNJUFE
UP
,
:PVS
*41
NBZ
OPU

TVQQPSU
,
VQMPBET

:PVS
GBY
DPNNVOJDBUJPOT
QSPHSBN
POMZ
TFOET
BOE
SFDFJWFT
GBYFT
BU


 CQT
XIFO
ZPV
IBWF
B
,
NPEFN
$VSSFOU
GBY
UFDIOPMPHZ
POMZ
TVQQPSUT
B
NBYJNVN
TFOE
BOE
SFDFJWF
SBUF

PG

 CQT
5IF
NPEFN
JT
OPU
SFDPHOJ[FE
CZ
ZPVS
OPUFCPPL
■
.BLF
TVSF
UIBU
UIF
MJOF
DPOOFDUFE
UP
UIF
NPEFN
JT
XPSLJOH
BOE

QMVHHFE
JOUP
UIF
BQQSPQSJBUF
QPSU
PO
ZPVS
OPUFCPPL
4FF
i#BDLw
PO

QBHF 
UP
NBLF
TVSF
UIBU
UIF
DPOOFDUJPOT
IBWF
CFFO
NBEF
DPSSFDUMZ
■
*G
UIF
NPEFN
TIBSFT
UIF
UFMFQIPOF
MJOF
XJUI
BOPUIFS
EFWJDF

NBLF

TVSF
UIBU
UIF
UFMFQIPOF
MJOF
JT
OPU
JO
VTF
	GPS
FYBNQMF

TPNFPOF
JT

PO
UIF
UFMFQIPOF

PS
BOPUIFS
NPEFN
JT
JO
VTF

■
6TF
UIF
NPEFN
DBCMF
UIBU
DBNF
XJUI
ZPVS
OPUFCPPL
4PNF

UFMFQIPOF
DBCMFT
EP
OPU
NFFU
SFRVJSFE
DBCMF
TUBOEBSET
BOE
NBZ

DBVTF
QSPCMFNT
XJUI
UIF
NPEFN
DPOOFDUJPO
■
4IVU
EPXO
BOE
SFTUBSU
ZPVS
OPUFCPPL
■
3VO
8JOEPXT
NPEFN
EJBHOPTUJDT
To run modem diagnostics:

1 $MPTF
BMM
PQFO
QSPHSBNT
2 $MJDL
 Start

UIFO
DMJDL
 Control Panel
5IF
 $POUSPM
 1BOFM
XJOEPX

PQFOT
*G
ZPVS
$POUSPM
1BOFM
JT
JO
$BUFHPSZ
7JFX

DMJDL
 Printers
and Other Hardware

3 $MJDL%PVCMFDMJDL
UIF
Phone and Modem Options
JDPO

UIFO
DMJDL

UIF
 Modems
UBC

4 $MJDL
ZPVS
NPEFN

UIFO
DMJDL
Properties
5IF
.PEFN
1SPQFSUJFT

EJBMPH
CPY
PQFOT

106

www.gateway.com

Troubleshooting

5 $MJDL
UIF
Diagnostic
UBC

UIFO
DMJDL
Query Modem
*G
JOGPSNBUJPO


BCPVU
UIF
NPEFN
BQQFBST

UIF
NPEFN
QBTTFE
EJBHOPTUJDT
*G
OP

NPEFN
JOGPSNBUJPO
JT
BWBJMBCMF

B
XIJUF
TDSFFO
BQQFBST
XJUI
OP

EBUB

PS
JG
ZPV
HFU
BO
FSSPS
TVDI
BT
QPSU
BMSFBEZ
PQFO
PS
UIF
NPEFN

IBT
 GBJMFE
 UP
 SFTQPOE

UIF
NPEFN
EJE
OPU
QBTT
EJBHOPTUJDT

Help and
Support

For more information about modem troubleshooting, click
Start, then click Help and Support. Type the keyword
NPEFN
USPVCMFTIPPUJOH in the Search box
, then click the arrow.

5IF
NPEFN
JT
OPJTZ
XIFO
JU
EJBMT
BOE
DPOOFDUT
8IFO
ZPVS
NPEFN
USJFT
UP
DPOOFDU
UP
BOPUIFS
NPEFN

JU
CFHJOT

IBOETIBLJOH
)BOETIBLJOH
JT
B
EJHJUBM
iHFUUJOH
BDRVBJOUFEw
DPOWFSTBUJPO

CFUXFFO
UIF
UXP
NPEFNT
UIBU
FTUBCMJTIFT
DPOOFDUJPO
TQFFET
BOE

DPNNVOJDBUJPO
QSPUPDPMT
:PV
NBZ
IFBS
VOVTVBM
IBOETIBLJOH
TPVOET

XIFO
UIF
NPEFNT
GJSTU
DPOOFDU
*G
UIF
IBOETIBLJOH
TPVOET
BSF
UPP
MPVE


ZPV
DBO
UVSO
EPXO
UIF
NPEFN
WPMVNF
To turn down the modem volume:

1 $MJDL
 Start

UIFO
DMJDL
 Control Panel
5IF
 $POUSPM
 1BOFM
XJOEPX

PQFOT
*G
ZPVS
$POUSPM
1BOFM
JT
JO
$BUFHPSZ
7JFX

DMJDL
 Printers
and Other Hardware

2 $MJDL%PVCMFDMJDL
UIF
Phone and Modem Options
JDPO

UIFO
DMJDL

UIF
 Modems
UBC

3 $MJDL
UIF
NPEFN
ZPV
XBOU
UP
BEKVTU

UIFO
DMJDL
 Properties
4 $MJDL
UIF
 Modem
UBC

UIFO
BEKVTU
UIF
 Speaker volume
DPOUSPM
5 $MJDL
OK
UXJDF
UP
DMPTF
UIF
1IPOF
BOE
.PEFN
0QUJPOT
EJBMPH
CPY

.PVTF
5IF
FYUFSOBM
NPVTF
EPFT
OPU
XPSL
■
.BLF
TVSF
UIBU
UIF
NPVTF
DBCMF
JT
QMVHHFE
JO
DPSSFDUMZ
www.gateway.com

107

Chapter 9: Troubleshooting
■
■
■

4IVU
EPXO
BOE
SFTUBSU
ZPVS
OPUFCPPL
3FNPWF
BMM
FYUFOTJPO
DBCMFT
BOE
TXJUDI
CPYFT
5SZ
B
NPVTF
ZPV
LOPX
JT
XPSLJOH
UP
NBLF
TVSF
UIBU
UIF
NPVTF
QPSU

XPSLT

5IF
FYUFSOBM
NPVTF
XPSLT
FSSBUJDBMMZ
■
$MFBO
UIF
NPVTF
■
4PNF
NPVTF
QBE
QBUUFSOT
iDPOGVTFw
PQUJDBM
NJDF
5SZ
UIF
NPVTF
PO

B
EJGGFSFOU
TVSGBDF

/FUXPSLT
:PV
DBOOPU
DPOOFDU
UP
ZPVS
DPNQBOZ
OFUXPSL
&WFSZ
OFUXPSL
JT
VOJRVF
$POUBDU
ZPVS
DPNQBOZ
DPNQVUFS
EFQBSUNFOU

PS
OFUXPSL
BENJOJTUSBUPS
GPS
IFMQ
Tips & Tricks

For information about setting up a network in your home,
see the network guide which has been included on your
hard drive. To access this guide, click Start,
All Programs, then click Gateway Documentation.

Help and
Support

For more information about network troubleshooting, click
Start, then click Help and Support. Type the keyword
OFUXPSL
USPVCMFTIPPUJOH in the Search box
, then click the arrow.

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GPS
JOTUSVDUJPOT
108

www.gateway.com

Troubleshooting

1$ $BSET
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"$ QPXFS
TPVSDF
www.gateway.com

109

Chapter 9: Troubleshooting

5IF
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To set a default printer:

1 $MJDL
 Start

UIFO
DMJDL
 Control Panel
5IF
 $POUSPM
 1BOFM
XJOEPX

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DMJDL
 Printers
and Other Hardware

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UIFO
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 Set as Default Printer

■

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To make sure that the printer is not set to work offline:

1 $MJDL
 Start

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DMJDL
 Control Panel
5IF
 $POUSPM
 1BOFM
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$POUSPM
1BOFM
JT
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 Printers
and Other Hardware

2 $MJDL%PVCMFDMJDL
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Printers and Faxes
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5IF
1SJOUFST
BOE

'BYFT

110


XJOEPX
PQFOT

www.gateway.com

Troubleshooting

3 3JHIUDMJDL
UIF
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PG
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Use Printer Offline

DMJDL
Use Printer
Offline
UP
DMFBS
UIF
DIFDL
NBSL

Help and
Support

■
■

For more information about printer troubleshooting, click
Start, then click Help and Support. Type the keyword
QSJOUFS
USPVCMFTIPPUFS in the Search box
, then click the arrow.

8BJU
VOUJM
GJMFT
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CFFO
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BEEJUJPOBM
NFNPSZ

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PG
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■
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ZPVS
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■
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UIBU
UIF
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DPOUSPM
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UVSOFE
VQ
Tips & Tricks

■

For instructions on how to adjust the volume control in
Windows, see “Adjusting the volume” in Using Your
Computer which has been included on your hard drive. To
access this guide, click Start, All Programs, then click
Gateway Documentation.

.BLF
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UIBU
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UIF
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TFUUJOH

TFF
i4ZTUFN
LFZ
DPNCJOBUJPOTw
PO
QBHF 

www.gateway.com

111

Chapter 9: Troubleshooting
Help and
Support

For more information about troubleshooting sound issues,
click Start, then click Help and Support. Type the keyword
TPVOE
USPVCMFTIPPUFS in the Search box
, then click the arrow.

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■
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JT
DPOOFDUFE
DPSSFDUMZ

112

www.gateway.com

Telephone support

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$BSF
■

■
■

■

■

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■ 5IF
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4FF
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TFDUJPO
PG
UIJT
DIBQUFS
Warning

To avoid bodily injury, do not attempt to troubleshoot your
notebook problem if:
Power cords or plugs are damaged
Liquid has been spilled into your notebook
■ Your notebook was dropped
■
The case was damaged
Instead, unplug your notebook and contact a qualified
computer technician.
■
■

■

■

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DVTUPNFS
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PG
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DBMM
5IF

UFDIOJDJBO
NBZ
IBWF
ZPV
GPMMPX
USPVCMFTIPPUJOH
TUFQT
www.gateway.com

113

Chapter 9: Troubleshooting

5FMFQIPOF
OVNCFST
(BUFXBZ
PGGFST
B
XJEF
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TFSWJDF

DVTUPNFS
DBSF

BOE

JOGPSNBUJPO
TFSWJDFT
"VUPNBUFE
USPVCMFTIPPUJOH
TZTUFN
Service description

How to reach

Use an automated menu system and your telephone
keypad to find answers to common problems.

800-846-2118

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BDDFTT
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UP
ZPVS
RVFTUJPOT
Resource

Service description

How to reach

Gateway’s
fee-based
software tutorial
service

Get tutorial assistance for software
issues billed by the minute.

800-229-1103 (charged to
your credit card)
900-555-4695 (charged to
your telephone bill)

Gateway
Customer Care

Talk to a Gateway Customer Care
representative about a non-tutorial
technical support question. (See
“Before calling Gateway Customer
Care” on page 113 before calling.)

Gateway Customer Care
telephone numbers vary
by country or region. For
the correct telephone
number, see your setup
poster or the Gateway
eSupport Web site at
support.gateway.com. For
more information, see
“Using eSupport” on
page 4.

America Online

Get support for your America Online
ISP account

800-827-6364 (US)

Get information about available
systems, pricing, orders, billing
statements, warranty service, or other
non-technical issues.

800-846-2000 (US)
888-387-7752 (Canada)

Sales,
accounting, and
warranty

114

www.gateway.com

888-265-4357 (Canada)

"QQFOEJY
"
4BGFUZ

3FHVMBUPSZ

BOE
-FHBM
*OGPSNBUJPO

■
■
■

4BGFUZ
JOGPSNBUJPO
3FHVMBUPSZ
TUBUFNFOUT
/PUJDFT

115

Appendix A: Safety, Regulatory, and Legal Information

*NQPSUBOU
TBGFUZ
JOGPSNBUJPO
:PVS
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TZTUFN
JT
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BSF
GPMMPXFE
Warning

Always follow these instructions to help guard against
personal injury and damage to your Gateway system.

4FUUJOH
VQ
ZPVS
TZTUFN
■

■
■
■

■

■

■

■

■

3FBE
BOE
GPMMPX
BMM
JOTUSVDUJPOT
NBSLFE
PO
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BOE
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$BSF
EVSJOH
VTF
■
■

■

116

%P
OPU
XBML
PO
UIF
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DPSE
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$.04
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www.gateway.com

Regulatory compliance statements
■

■

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Warning

Do not use Gateway products in areas classified as
hazardous locations. Such areas include patient care
areas of medical and dental facilities, oxygen-laden
environments, or industrial facilities.

Warning

To reduce the risk of fire, use only No. 26 AWG or larger
telecommunications line cord.

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www.gateway.com

117

Appendix A: Safety, Regulatory, and Legal Information

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118

Warning

Radio frequency wireless communication can interfere
with equipment on commercial aircraft. Current aviation
regulations require wireless devices to be turned off while
traveling in an airplane. 802.11B (also known as wireless
Ethernet or Wifi) and Bluetooth communication devices are
examples of devices that provide wireless communication.

Warning

In environments where the risk of interference to other
devices or services is harmful or perceived as harmful, the
option to use a wireless device may be restricted or
eliminated. Airports, Hospitals, and Oxygen or flammable
gas laden atmospheres are limited examples where use
of wireless devices may be restricted or eliminated. When
in environments where you are uncertain of the sanction
to use wireless devices, ask the applicable authority for
authorization prior to use or turning on the wireless device.

Warning

If your system came equipped with an internal embedded
wireless device, do not operate the wireless device unless
all covers and shields are in place and the system is fully
assembled.

Caution

Wireless devices are not user serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Please contact Gateway for
service.

www.gateway.com

Regulatory compliance statements
Caution

Only use drivers approved for the country in which the
device will be used. See the Gateway System Restoration
Kit, or contact Gateway Customer Care for additional
information.

Important

Every country has different restrictions on the use of
wireless devices. Since your system is equipped with a
wireless device, when traveling between countries with
your system, check with the local Radio Approval
authorities prior to any move or trip for any restrictions on
the use of a wireless device in the destination country.

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Caution

Wireless devices are not user-serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.

Caution

The transmitting device embedded in this system may not
be used with any antenna other than the one provided with
the system.

www.gateway.com

119

Appendix A: Safety, Regulatory, and Legal Information
Caution

In order to comply with FCC requirements this transmitter
must not be operated (or co-located) in conjunction with
any other transmitter or antenna installed in the notebook.

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■

Caution

Changes or modifications not expressly approved by
Gateway could void the FCC compliance and negate your
authority to operate the product.

$BMJGPSOJB
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Warning

120

This product contains chemicals, including lead, known to
the State of California to cause cancer, birth defects or
reproductive harm.

www.gateway.com

Regulatory compliance statements

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Warning

Hg

The lamp in this display contains mercury. Do not
put in the trash. Recycle or dispose as hazardous
waste.

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www.gateway.com

121

Appendix A: Safety, Regulatory, and Legal Information

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Caution

To prevent radio interference to licensed service or
co-channel Mobile Satellite systems, this device is
intended to be operated indoors and away from windows
to provide maximum shielding. Equipment (or its transmit
antenna) that is installed outdoors is subject to licensing.

Caution

Wireless devices are not user-serviceable. Do not modify
them in any way. Modification to a wireless device will void
the authorization to use it. Contact Gateway for service.

Caution

The transmitting device embedded in this system may not
be used with any antenna other than provide with the
system.

Caution

The 802.11A radio LAN your system may have been
equipped with operates in the same frequency range as
high power radar, which has priority use, and may damage
the radio LAN if both are present and being used in the
same area.

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122

www.gateway.com

Regulatory compliance statements

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To avoid electrical shock or equipment malfunction do not
attempt to make electrical ground connections by yourself.
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www.gateway.com

123

Appendix A: Safety, Regulatory, and Legal Information
Warning

Use of controls or adjustments or performance of
procedures other than those specified in this manual may
result in hazardous radiation exposure. To prevent
exposure to laser beams, do not try to open the enclosure
of a CD or DVD drive.

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ENERGY STAR

124

www.gateway.com

Notices

/PUJDFT
Copyright © 2004 Gateway, Inc.
All Rights Reserved
14303 Gateway Place
Poway, CA 92064 USA

"MM
3JHIUT
3FTFSWFE
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced
or transmitted by any means or in any form, without prior consent in writing from Gateway.
The information in this manual has been carefully checked and is believed to be accurate. However,
changes are made periodically. These changes are incorporated in newer publication editions.
Gateway may improve and/or change products described in this publication at any time. Due to
continuing system improvements, Gateway is not responsible for inaccurate information which may
appear in this manual. For the latest product updates, consult the Gateway Web site at
www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary,
incidental, or consequential damages resulting from any defect or omission in this manual, even if
advised of the possibility of such damages.
In the interest of continued product development, Gateway reserves the right to make improvements in
this manual and the products it describes at any time, without notices or obligation.

5SBEFNBSL
"DLOPXMFEHNFOUT
Gateway and the Black-and-White Spot Design are trademarks or registered trademarks of Gateway,
Inc. in the U.S. and other countries. SpotShop, Spotshop.com, and Your:)Ware are trademarks of
Gateway, Inc. Intel, Intel Inside logo, and Pentium are registered trademarks and MMX is a trademark
of Intel Corporation. Microsoft, MS, MS-DOS, and Windows are trademarks or registered trademarks
of Microsoft Corporation. All other product names mentioned herein are used for identification
purposes only, and may be the trademarks or registered trademarks of their respective companies.

.BDSPWJTJPO
TUBUFNFOU
If your notebook has a DVD drive and an analog TV Out port, the following paragraph applies:
This product incorporates copyright protection technology that is protected by method claims of certain
U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights
owners. Use of this copyright protection technology must be authorized by Macrovision Corporation,
and is intended for home and other limited viewing uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering or disassembly is prohibited.

www.gateway.com

125

Appendix A: Safety, Regulatory, and Legal Information

126

www.gateway.com

*OEFY
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www.gateway.com

131

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www.gateway.com

DMPTJOH
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www.gateway.com

133

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134

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www.gateway.com

UVSOJOH
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www.gateway.com

135

136

www.gateway.com

NSK DWL M405 USR GDE R1 09/04



---

Source Exif Data:

File Type                       : PDF
File Type Extension             : pdf
MIME Type                       : application/pdf
PDF Version                     : 1.5
Linearized                      : Yes
Encryption                      : Standard V2.3 (128-bit)
User Access                     : Print, Extract, Print high-res
Page Count                      : 144
Page Mode                       : UseOutlines
Has XFA                         : No
XMP Toolkit                     : XMP toolkit 2.9.1-14, framework 1.6
About                           : uuid:c7a42197-3ca0-404d-836c-e9e035e2e7b2
Keywords                        : Copyright 2004
Producer                        : Acrobat Distiller 6.0.1 (Windows)
Creator Tool                    : FrameMaker 6.0
Modify Date                     : 2004:09:07 11:15:12-05:00
Create Date                     : 2004:09:07 09:33:00Z
Metadata Date                   : 2004:09:07 11:15:12-05:00
Document ID                     : uuid:cc492bb2-822b-4e74-bd2f-05c824e23b0f
Format                          : application/pdf
Title                           : Using the Gateway M405
Creator                         : Gateway - Information Solutions
Description                     : Revision 1
Author                          : Gateway - Information Solutions
Subject                         : Revision 1

EXIF Metadata provided by EXIF.tools