Ge Appliances Gsd3400 Series Gsd3600 Gsd3700 Gsd3900 Users Manual 49 5879
2015-01-23
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Dishwashers GE Appliances Owner’s Manual GSD3400 series GSD3600 series GSD3700 series GSD3900 series GE Answer Center ® 800.626.2000 Part No. 165D4700P205 Pub. No. 49-5879 2-00 JR Congratulations! You Are Now Part of the GE Family. Welcome to the GE family. We’re proud of our quality products and we are committed to providing dependable service. You’ll see it in this easy-to-use Owner’s Manual and you’ll hear it in the friendly voices of our customer service department. Best of all, you’ll experience these values each time you use your dishwasher. That’s important, because your new dishwasher will be part of your family for many years. And we hope you will be part of ours for a long time to come. We thank you for buying GE. We appreciate your purchase, and hope you will continue to rely on us whenever you need quality appliances for your home. Important! Fill out and return the Consumer Product Ownership Registration card that is packed with this product. If you cannot find it, please send in the duplicate card printed in the back of this manual. Write the model and serial numbers here. # # You can find them on the tub wall just inside the door. Staple sales slip or cancelled check here. Proof of the original purchase date is needed to obtain service under the warranty. 2 Safety Information . . . . . .4–7 Safety Information GE & You, A Service Partnership. Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how. Control Panel . . . . . . . . . . . . . .8 Control Settings . . . . . . . . . . . .9 Dial Cycles . . . . . . . . . . . .10, 11 Using the Dishwasher . . .12, 13 Loading the Dishwasher Racks . . . . . .14, 15 Care and Cleaning . . . . . .16, 17 Optional Accessories . . . . . . .18 Review the Section on Troubleshooting Tips Troubleshooting Tips You’ll find many answers to common problems here. If you review our chart of Troubleshooting Tips first, you may not need to call for service at all. If You Need Service Customer Service Product Registration . . . . . . . .29 Warranty . . . . . . . . . . . . . . . .31 Service Telephone Numbers . . . . . . . . . .Back Cover 3 Customer Service If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back section. Or you can always call the GE Answer Center® at 800.626.2000, 24 hours a day, 7 days a week. Before You Call For Service . . . . . . . . 19–23 Troubleshooting Tips Inside you will find many helpful hints on how to use and maintain your dishwasher properly. Just a little preventive care on your part can save you a great deal of time and money over the life of your dishwasher. Operating Instructions Read this Manual Operating Instructions Safety Information IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire, explosion, electric shock, or to prevent property damage, personal injury, or loss of life. Operating Instructions WATER HEATER SAFETY Under certain conditions hydrogen gas may be produced in a water heater that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. Customer Service Troubleshooting Tips If the hot water has not been used for two weeks or more, prevent the possibility of damage or injury by turning on all hot water faucets and allow them to run for several minutes. Do this before using any electrical appliance which is connected to the hot water system. This simple procedure will allow any built-up hydrogen gas to escape. Since the gas is flammable, do not smoke or use an open flame or appliance during this process. 4 Safety Information Use your dishwasher only for its intended purpose as described in this Owner’s Manual. PROPER INSTALLATION AND MAINTENANCE ■ Connect to a grounded metal, permanent wiring system; or run an equipmentgrounding conductor with the circuit conductors and connect to the equipmentgrounding terminal or lead of the appliance. ■ Dispose of discarded appliances and shipping or packing material properly. ■ Do not attempt to repair or replace any part of your dishwasher unless it is specifically recommended in this manual. All other servicing should be referred to a qualified technician. Troubleshooting Tips ■ Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service representative if you are in doubt whether the appliance is properly grounded. Operating Instructions This dishwasher must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive an Installation Instructions sheet with your dishwasher, you can receive one by calling us toll-free at the GE Answer Center®, 800.626.2000. ■ To minimize the possibility of electric shock, disconnect this appliance from the power supply before attempting any maintenance. NOTE: Turning the dishwasher off does not disconnect the appliance from the power supply. We recommend having a qualified technician service your appliance. Customer Service 5 Safety Information IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! DO NOT… ■ Do not tamper with controls. Operating Instructions ■ Do not abuse, sit on, or stand on the door or dish rack of the dishwasher. ■ Do not discard a dishwasher without first removing the door of the washing compartment. Customer Service Troubleshooting Tips ■ Do not store or use combustible materials, gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. 6 ■ Do not allow children to play inside, on or with this appliance or any discarded appliance. Safety Information WHEN USING YOUR DISHWASHER ■ Locate sharp items so that they are not likely to damage the door seal. ■ Load sharp knives with the handles up to reduce the risk of cut-type injuries. ■ Do not touch the heating element during or immediately after use. ■ Do not operate your dishwasher unless all enclosure panels are properly in place. ■ Close supervision is necessary if this appliance is used by or near children. Troubleshooting Tips ■ Do not wash plastic items unless marked dishwasher safe or the equivalent. For plastic items not so marked, check the manufacturer’s recommendations. ■ Non-Dishware Items: Do not wash items such as electronic air cleaner filters, furnace filters and paint brushes in your dishwasher. Damage to dishwasher and discoloration or staining of dishwasher may result. Operating Instructions ■ Use only powder, tabs or liquid detergents or wetting agents recommended for use in a dishwasher and keep them out of the reach of children. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. ■ Load light plastic items so they will not become dislodged and drop to the bottom of the dishwasher— they might come into contact with the heating element and be damaged. Customer Service Read and follow this Safety Information carefully. SAVE THESE INSTRUCTIONS 7 Safety Information About the dishwasher control panel. You can locate your model number on the tub wall just inside the door. Throughout this manual, features and appearance may vary from your model. Models GSD3415, GSD3425, GSD3435, GSD3610, GSD3620, and GSD3630 START DELAY (HRS) 2 HOT START OPTION 1 START 3 SHORT WASH 4 ENERGY OPTIONS 5 CYCLE ON 6 CYCLES OFF POTS & PANS NORMAL WASH LIGHT WASH HOT START HEATED DRY ON HI TEMP WASH RESET OPTIONS PLATE WARMER (HEATED DRY ON) Operating Instructions RINSE ONLY (HEATED DRY OFF) 1 3 2 Model GSD3732 START DELAY (HRS) 2 1 START 3 SHORT WASH 4 ENERGY OPTIONS CYCLE ON 5 CYCLES OFF HEAVY WASH NORMAL WASH LIGHT WASH CHINA CRYSTAL HI TEMP WASH HI TEMP RINSE HEATED DRY RESET OPTIONS PLATE WARMER (HEATED DRY ON) RINSE ONLY (HEATED DRY OFF) Troubleshooting Tips 1 3 2 Models GSD3715, GSD3725, and GSD3735 HOT START OPTION 1 START DELAY (HRS) 2 3 6 5 CYCLE ON START SHORT WASH 4 ENERGY OPTIONS CYCLES OFF POTS & PANS NORMAL WASH LIGHT WASH CHINA CRYSTAL HOT START HI TEMP WASH HEATED DRY ON RESET OPTIONS PLATE WARMER (HEATED DRY ON) RINSE ONLY (HEATED DRY OFF) 2 1 3 2 1 START SHORT WASH 4 START DELAY (HRS) 3 Customer Service Models GSD3912, GSD3922, and GSD3933 ENERGY OPTIONS 5 CYCLE ON 6 CYCLES OFF POTS & PANS NORMAL WASH LIGHT WASH CHINA CRYSTAL HI TEMP WASH HI TEMP RINSE HEATED DRY ON RESET OPTIONS PLATE WARMER (HEATED DRY ON) RINSE ONLY (HEATED DRY OFF) 1 8 2 3 Safety Information Control Settings 1 Cycles POTS & PANS For heavily soiled dishes or cookware with dried-on or or baked-on soils. Everyday dishes may be included. HEAVY WASH This cycle will not remove burned-on foods. HOT START Preheats wash water to correct temperature. Operating Instructions NORMAL WASH For loads of everyday dishes, glasses and cookware with medium soils. NOTE: Many dishes have lighter soil than normal. Choosing a cycle other than NORMAL WASH will save energy and water. LIGHT WASH For dishes with light soils. CHINA CRYSTAL For lightly soiled china and crystal. SHORT WASH For quickly washing loads of everyday dishes with medium soils that have not dried on, such as loads consisting mostly of glasses. RINSE ONLY For rinsing partial loads that will be washed later. Do not use detergent. PLATE WARMER For warming clean dishes and serving plates. This cycle will take approximately 32 minutes. Troubleshooting Tips 2 Energy Options HI TEMP Provides extra heat for best performance. It is used WASH best with heavily-soiled dishes. HI TEMP RINSE Turns on the heater in final rinse cycles to help prevent spotting on dishware. This option may be turned ON or OFF during the wash cycle. HEATED DRY ON/ Turns the drying heater on for fast drying. This HEATED DRY cycle will extend the time to your wash cycle. 3 Start ■ Make sure the Dial is at an OFF position. Customer Service ■ Select the desired Cycle and Options. Indicators will show selections. ■ Turn the Dial to the desired Cycle. Don’t turn it past the Selected Cycle position, or you could accidentally miss a rinse. ■ Latch the door. Cycle On lights up. There is a time delay between start-up and water fill so you will not hear any wash action right away. 9 HOT START OPTION 1 2 Short Wash START SHORT WASH 6 5 4 START DELAY (HRS) 3 Safety Information About the dial cycles. OFF For quickly washing loads of everyday dishes with medium soils that have not dried on. Slowly turn the Dial to Select the NORMAL WASH cycle and any options. SHORT WASH. 1 PLATE WARMER (HEATED DRY ON) 3 RINSE ONLY Operating Instructions (HEATED DRY OFF) HOT START OPTION 1 2 Be sure the door is unlatched. 4 Latch the door to start the cycle. Rinse Only START SHORT WASH 6 5 4 3 START DELAY (HRS) 2 For rinsing partial loads that will be washed later. Do not use detergent. Slowly turn the Dial to Make sure HEATED DRY is not selected. RINSE ONLY. 1 OFF PLATE WARMER (HEATED DRY ON) 3 RINSE ONLY Troubleshooting Tips (HEATED DRY OFF) HOT START OPTION 1 2 START SHORT WASH 4 5 6 (HEATED DRY ON) RINSE ONLY HOT START OPTION 1 6 5 4 3 Customer Service (HEATED DRY OFF) 2 OFF PLATE WARMER (HEATED DRY ON) RINSE ONLY 2 3 Latch the door to start the cycle. 4 Select HEATED DRY. 5 Be sure the door is unlatched. Latch the door to start the cycle. Start Delay START SHORT WASH The START DELAY will allow you to delay the start time of any cycle not on the Dial automatically for up to either 5 or 6 hours (depending on the model). 1 Be sure the door is unlatched. 2 Select the wash cycle and option you want. (HEATED DRY OFF) 10 4 For warming clean dishes and serving plates. This cycle will take approximately 32 minutes. Load clean dishware Slowly turn the Dial to be warmed. to PLATE WARMER. 1 OFF PLATE WARMER START DELAY (HRS) Be sure the door is unlatched. Plate Warmer 3 START DELAY (HRS) 2 3 Slowly turn the Dial to desired time. The CYCLE ON light will come on. 4 Latch the door to start the cycle. HOT START OPTION 1 Hot Start START SHORT WASH 6 5 4 3 2 OFF Preheats wash water to correct temperature. 1 Select the HOT START cycle and any other option. 2 Be sure the door is unlatched. PLATE WARMER (HEATED DRY ON) RINSE ONLY (HEATED DRY OFF) Water Time (approx.) (approx.) 3 Slowly turn the Dial to HOT START. 4 Latch the door to start the cycle. Operating Instructions About the cycle sequence. Cycles Safety Information START DELAY (HRS) (Not all cycles are on all models) Cycle Sequence 10.2 gal. 68 min. NORMAL 8.7 gal. 68 min. Pre Pre Main Pre Pre Final Wash Wash Wash Rinse Rinse Rinse LIGHT 7.3 gal. 68 min. Pre Pre Main Pre Final Wash Wash Wash Rinse Rinse CHINA CRYSTAL 5.8 gal. 68 min. Pre Main Pre Pre Final Wash Wash Rinse Rinse Rinse RINSE ONLY 2.8 gal. 9 min. Pre Final Rinse Rinse HOT START adds 1.5 gal. 30 min. to selected cycle Troubleshooting Tips POTS & PANS or HEAVY WASH Pre Pre Pre Main Pre Pre Final Wash Wash Wash Wash Rinse Rinse Rinse Rinse start selected cycle Drying Options: Customer Service HEATED DRY ON. Available on all wash cycles except RINSE ONLY. Add approximately 31 minutes to the cycle. HEATED DRY OFF. Drying heater is turned off. Dishes dry naturally. 11 Safety Information Using the dishwasher. Check the Water Temperature Operating Instructions The entering water must be at least 120°F. and not more than 150°F., for effective cleaning and to prevent dish damage. Check the water temperature with a candy or meat thermometer. Turn on the hot water faucet nearest the dishwasher, place the thermometer in a glass and let the water run continuously into the glass until the temperature stops rising. Use Jet-Dry ® Rinse Agent Jet-Dry® rinse agent removes spots and prevents new film build-up on your dishes, glasses, flatware, cookware and plastic. Fill the rinse agent dispenser until it reaches the bottom of lip inside the opening. Replace cap. Troubleshooting Tips To check if rinse agent is needed, remove the cap and look into the dispenser. On some models, the dispenser can be checked by pressing the clear center of the fill cap 2 or 3 times. If rinse agent fills the center of the fill cap, you have enough. A full dispenser should last about one month. If rinse agent spills, wipe up the excess. Dish Preparation Prior to Loading Customer Service ■ No pre-rinsing of normal food soil is required. ■ Scrape off hard soils including bones, toothpicks, skins, and seeds. ■ Remove large quantities of any remaining food. ■ Remove leafy vegetables, meat trimmings, and excessive amounts of grease or oil. ■ Remove acidic food soils that can discolor stainless steel. 12 Safety Information Proper Use of Detergent Use only detergent specifically made for use in dishwashers. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. Keep your detergent fresh and dry. Don’t put powder detergent into the dispenser until you’re ready to wash dishes. Operating Instructions The amount of detergent to use depends on whether your water is hard or soft. With hard water, you need extra detergent. With soft water, you need less detergent. Protect your dishes and dishwasher by contacting your water department and asking how hard your water is. Twelve or more grains is extremely hard water. A water softener is recommended. Without it, lime can build up in the water valve, which could stick while open and cause flooding. Too much detergent with soft water can cause a permanent cloudiness of glassware, called etching. Troubleshooting Tips You’ll find two detergent dispensers on the inside door of your dishwasher. All wash cycles require detergent in the main cup. Wash cycles Open cup with two washes will also use the open cup. When using automatic dishwashing detergent tabs, simply place one tab in the main cup and close. Main cup Be sure the Dial is OFF before adding detergent. Otherwise, the detergent cup will not close and latch properly. Add detergent then close the main cup. NOTE: To open detergent cup after it has been closed, simply turn the detergent cup handle counter-clockwise until it releases. A snapping sound may be heard. Forget to Add a Dish? Customer Service A forgotten dish can be added any time before the main wash. 1 Push the door latch to the left. the water calms, open the door. Steam may rise out of the 2 Once dishwasher. 3 Add forgotten dishes. 4 Close the door and push the latch to the far right. 13 Safety Information Loading the dishwasher racks. For best dishwashing results, follow these loading guidelines. Features and appearance of racks and silverware baskets may vary from your model. Upper Rack Operating Instructions The upper rack is for glasses, cups and saucers. Cups and glasses fit best along the sides. This is also a secure place for dishwasher-safe plastics. The upper rack is good for all kinds of oddshaped utensils. Saucepans, mixing bowls and other items should be placed face down. The cup shelf (on some models) may be placed in the up or down position to add flexibility. Secure larger dishwasher-safe plastics over two fingers when possible. Make sure small plastic items are secure so they can’t fall onto the heating element. Troubleshooting Tips An upper wash arm (on some models) is located above the top rack. Check to make sure that tall items will not block rotation of this arm. The Wash Tower Keep the center area clear in the lower rack. The wash tower rises through the center of the lower rack during the wash and rinse portions of the cycle. Customer Service A second wash tower (on some models) is located in the top rack. Water from the wash tower in the lower rack shoots up into this wash tower and out the openings at the top. When loading items around this wash tower do not block the top openings. Don’t block or load tall things next to the Wash Tower. Also, be careful not to let a portion of an item such as a pot or dish handle extend through the bottom rack. This could block the wash arm and cause poor washing results. 14 Safety Information Lower Rack When loading the lower rack, do not load large platters or trays in the front right corner. They may prevent detergent from circulating during the wash cycle. Operating Instructions The lower rack is best used for plates, saucers, and cookware. Large items such as broiler pans and racks should go along the sides. Load platters, pots and bowls along the sides, in corners, or in the back. The soiled side of items should face the center of the rack. Silverware Basket Single basket (on some models) Troubleshooting Tips Don’t let any item extend through bottom. Put flatware in the removable basket with fork and knife handles up to protect your hands. Place spoons in the basket with handles down. Mix knives, forks and spoons so they don’t nest together. Distribute evenly. Small plastic items, such as measuring spoons and lids from small containers, should go in the bottom of the silverware basket with silverware on top. To increase the flexibility of the lower rack, the silverware basket may be split (on some models). Grasp the basket at opposite corners and slide apart. The basket sections should be placed in the lower rack by hanging them on the top hoop. Customer Service A cover can be lowered to either side to secure lightweight items from the effects of the vigorous wash action. Split basket (on some models) 15 Safety Information Caring for the dishwasher. To clean the control panel use a lightly dampened cloth then dry thoroughly. To clean the exterior use a good appliance polish wax. Never use sharp objects, scouring pads or harsh cleaners on any part of the dishwasher. Protect Against Freezing Operating Instructions If your dishwasher is left in an unheated place during the winter, ask a service technician to: off electrical power to the dishwasher. Remove 1 Cut fuses or trip circuit breaker. Sump cover screws off the water supply and disconnect the water 2 Turn inlet line from the water valve. water from the inlet line and water valve. 3 Drain (Use a pan to catch the water.) 4 Reconnect the water inlet line to the water valve. the plastic sump cover in the tub 5 Remove bottom and use a sponge to soak up water in the Customer Service Troubleshooting Tips rubber boot. 16 Safety Information Two types of air gaps Does Your Dishwasher Have an Air Gap? An air gap protects your dishwasher against water backing up into it if a drain clogs. The air gap is not a part of the dishwasher. It is not covered by your warranty. Not all plumbing codes require air gaps, so you may not have one. The air gap is easy to clean. Check the air gap any time your dishwasher isn’t draining well. Operating Instructions off the dishwasher and lift off the chrome 1 Turn cover. 2 Unscrew the plastic cap and clean with a toothpick. Troubleshooting Tips Customer Service 17 Safety Information About optional accessories. You can change the door and lower access panel appearance of your dishwasher by ordering one of these optional accessories: ■ Color Panels ■ 1/4” Wood Panel Trim Kit ■ 3/4” Trimless Panel Kit These accessories are available at extra cost (VISA, MasterCard, or Discover cards accepted) by calling 800-626-2002. Operating Instructions Specify accessory number when ordering. Descriptions of Optional Accessories Color panels— Replacement door panels and lower access panels are available in the following colors: ■ GPF400A (Almond) ■ GPF400B (Black) ■ GPF400W (White) Troubleshooting Tips Wood panel trim kit— This accessory contains trim and instructions for you to supply and install a 1⁄4″ thick decorative wood door and lower access panel: ■ GPF425A (Almond) ■ GPF425B (Black) ■ GPF425W (White) NOTE: The GPF100 dishwasher door spring kit must also be ordered and installed when the door panel weighs four lbs. or more. Trimless panel kit— This accessory contains parts and instructions for you to supply and install a 3⁄4″ thick decorative wood door and lower access panel: Customer Service ■ GPF475 NOTE: The GPF100 dishwasher door spring kit will be included with the trimless panel kit and must be installed with it. 18 Safety Information Before you call for service… Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do Noise Some of the sounds you’ll hear are normal • Hard food disposal shredding action. Operating Instructions • Timer control as cycle progresses. • Detergent cup opening. • The motor stopping during the drying period. • Water draining out of the tub immediately after you touch START/RESET pad. Motor hums • Dishwasher has not been used on a regular basis. If you do not use your dishwasher often, set it to fill and pump out once every week. This will help keep the seal moist and the garbage disposer clear. Detergent left in dispenser cups Dishes are blocking the detergent cups • Reposition the dishes. Detergent cup lid won’t latch Dial is not in the OFF position • Turn the Dial to OFF and slide the door latch to the left. Water standing in the bottom of the tub This is normal • A small amount of clean water around the outlet on the tub bottom at the back of the tub keeps the water seal lubricated. Customer Service • Make sure everything is secured in dishwasher. Troubleshooting Tips Utensils are not secure in the rack or something small has dropped into the rack 19 Safety Information Before you call for service… Troubleshooting Tips Problem Possible Causes What To Do Water won’t pump out of the tub Drain is clogged • If you have an air gap, clean it. Operating Instructions • Check to see if your kitchen sink is draining well. If not, you may need a plumber. • If the dishwasher drains into a disposer, run disposer clear. Suds in the tub Correct detergent wasn’t used • Use only automatic dishwasher detergents to avoid sudsing. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. Troubleshooting Tips • To remove suds from the tub, open the dishwasher and let suds evaporate. Add 1 gallon of cold water to the tub. Close the door until it locks into place. Pump out water by pressing START/RESET, then immediately press START/RESET again. Repeat if necessary. Customer Service Stained tub interior 20 Rinse agent was spilled • Always wipe up rinse agent spills immediately. Detergent with colorant was used • Some detergents contain colorant (pigment or dyes) that will discolor the tub interior with extended use. Check the detergent cup for signs of any discoloration. If cup is discolored, change to detergent without any colorant. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. Some tomato-based foods can stain • Use of the RINSE ONLY cycle (on some models) after adding the dish to the load can decrease the level of staining. Possible Causes What To Do Dishes and flatware not clean Low inlet water temperature. • Make sure inlet water temperature is correct (see page 12). Water pressure is temporarily low • Turn on a faucet. Is water coming out more slowly than usual? If so, wait until pressure is normal before using your dishwasher. Air gap is clogged • Clean the air gap. Improper rack loading • Make sure large dishware does not block the detergent dispenser or the wash arm. Extremely hard water • Use Jet-Dry® rinse agent to remove spots and prevent new film build-up. Safety Information Problem • Use HOT START option. Low inlet water temperature Overloading the dishwasher Old or damp powder detergent Rinse agent dispenser empty Too little detergent • To remove stubborn spots and pre-existing film from glassware: Troubleshooting Tips Improper loading Operating Instructions Spots and filming on glasses and flatware 1 Remove all metal utensils from the dishwasher. 2 Do not add detergent. 3 Select the longest cycle. 4 Start the dishwasher and allow to run for 18 to 22 minutes. Dishwasher will now be in the main wash. 5 Open the door and pour 2 cups (500 ml) of white vinegar into the bottom of the dishwasher. Customer Service 6 Close the door and allow to complete the cycle. If vinegar rinse doesn’t work: Repeat as above, except use 1/4 cup (60 ml) of citric acid crystals instead of vinegar. 21 Safety Information Before you call for service… Operating Instructions Troubleshooting Tips Problem Possible Causes What To Do Cloudiness on glassware Combination of soft water and too much detergent • This is called etching and is permanent. To prevent this from happening, use less detergent if you have soft water. Wash glassware in the shortest cycle that will get them clean. Water temperature entering the dishwasher exceeds 150°F. • Lower the water heater temperature. Black or gray marks on dishes Aluminum utensils have rubbed against dishes • Remove marks with a mild, abrasive cleaner. Yellow or brown film on inside surfaces Tea or coffee stains • Remove the stain by hand, using a solution of 1/2 cup bleach and 3 cups warm water. Troubleshooting Tips WARNING Before cleaning interior wait at least 20 minutes after a cycle for the heating element to cool down. Failure to do so can result in burns. Customer Service White film on inside surfaces 22 An overall yellow or brown film can be caused by iron deposits in water • A special filter in the water supply line is the only way to correct this problem. Contact a water softener company. Hard water minerals • To clean the interior, apply dishwasher detergent to a damp sponge. Wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing. Cascade® Automatic Dishwashing Detergent has been approved for use in all GE dishwashers. Possible Causes What To Do Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is correct (see page 12). Safety Information Problem • Select HI TEMP RINSE and/or HEATED DRY. • Check the rinse agent dispenser. Control panel responded to inputs but dishwasher never filled with water Door latch may not be properly seated • Call for service. Dishwasher won’t run Fuse is blown, or the circuit breaker tripped • Replace fuse or reset circuit breaker. Remove any other appliances from the circuit. Operating Instructions Rinse agent dispenser is empty • Try resetting the START/RESET pad. This is normal • Steam comes through the vent by the door latch during drying and when water is being pumped out. Sanitized light does not illuminate at the end of the cycle The door was opened and the cycle was interrupted during or after the main wash portion • Do not interrupt the cycle anytime during or after main wash. The incoming water temperature was too low • Raise the water heater temperature to 120°F. Troubleshooting Tips Steam Customer Service 23 Customer Service Troubleshooting Tips Operating Instructions Safety Information Notes 24 Safety Information Operating Instructions Troubleshooting Tips Customer Service 25 Customer Service Troubleshooting Tips Operating Instructions Safety Information Notes 26 Safety Information Operating Instructions Troubleshooting Tips Customer Service 27 Customer Service Troubleshooting Tips Operating Instructions Safety Information Notes 28 GE Service Protection Plus™ GE, a name recognized worldwide for quality and dependability, offers you Service Protection Plus™—comprehensive protection on all your appliances—No Matter What Brand! Benefits Include: • Backed by GE • All brands covered • Unlimited service calls • All parts and labor costs included • No out-of-pocket expenses • No hidden deductibles • One 800 number to call We’ll Cover Any Appliance. Anywhere. Anytime.* You will be completely satisfied with our service protection or you may request your money back on the remaining value of your contract. No questions asked. It’s that simple. Protect your refrigerator, dishwasher, washer and dryer, range, TV, VCR and much more—any brand! Plus there’s no extra charge for emergency service and low monthly financing is available. Even icemaker coverage and food spoilage protection is offered. You can rest easy, knowing that all your valuable household products are protected against expensive repairs. Place your confidence in GE and call us in the U.S. toll-free at 800-626-2224 for more information. *All brands covered, up to 20 years old, in the continental U.S. ✂ Cut here Please place in envelope and mail to: General Electric Company Warranty Registration Department P.O. Box 32150 Louisville, KY 40232-2150 29 Consumer Product Ownership Registration Dear Customer: Thank you for purchasing our product and thank you for placing your confidence in us. We are proud to have you as a customer! Follow these three steps to protect your new appliance investment: 1 Complete and mail your Consumer Product Ownership Registration today. Have the peace of mind of knowing we can contact you in the unlikely event of a safety modification. 2 After mailing the registration below, store this document in a safe place. It contains information you will need should you require service. Our service number is 800 GE CARES (800-432-2737). 3 Model Number Read your Owner’s Manual carefully. It will help you operate your new appliance properly. If you have questions, or need more information, call the GE Answer Center® 800.626.2000. Serial Number Important: If you did not get a registration card with your product, detach and return the form below to ensure that your product is registered, or register online at www.geappliances.com. ✂ Cut here Consumer Product Ownership Registration Model Number Serial Number nt orta ImpMail ay! Tod Mr. l Ms. l First Name Mrs. l Miss l Last Name Street Address E-mail Address Apt. # City State Date Placed In Use Month Day Year Zip Code Phone Number Occasionally, we may allow selected companies to send you information. l Check here if you do not want this information. GE Appliances General Electric Company Louisville, Kentucky www.geappliances.com 30 Safety Information GE Dishwasher Warranty All warranty service provided by our Factory Service Centers, or an authorized Customer Care® technician. For service, call 800-GE-CARES. GE Will Replace: One Year From the date of the original purchase Any part of the dishwasher which fails due to a defect in materials or workmanship. During this full one-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part. Second Year From the date of the original purchase Any part of the Water Distribution System which fails due to a defect in materials or workmanship. Associated inlet and drain plumbing parts are not covered by this warranty. During this second-year limited warranty, you will be responsible for any labor or in-home service costs. Ten Years From the date of the original purchase The PermaTuf ® tub or door liner, if it fails to contain water due to a defect in materials or workmanship such as cracking, chipping, peeling or rusting. During this full ten-year warranty, GE will also provide, free of charge, all labor and in-home service to replace the defective part. Operating Instructions For The Period Of: Troubleshooting Tips What GE Will Not Cover: ■ Service trips to your home to teach you how to use the product. ■ Damage to the product caused by accident, fire, floods or acts of God. ■ Improper installation. ■ Incidental or consequential damage to personal property caused by possible defects with this appliance. ■ Replacement of house fuses or resetting of circuit breakers. ■ Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially. ■ Cleaning or servicing of the air gap device in the drain line. Customer Service This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. In Alaska, the warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. Warrantor: General Electric Company. Louisville, KY 40225 31 Safety Information Service Telephone Numbers. GE Answer Center ® 800.626.2000 The GE Answer Center® is open 24 hours a day, 7 days a week. In-Home Repair Service 800-GE-CARES (800-432-2737) Operating Instructions Expert GE repair service is only a phone call away. Special Needs Service 800.626.2000 TDD 800-TDD-GEAC (800-833-4322) GE offers, free of charge, a brochure to assist in planning a barrierfree kitchen for persons with limited mobility. Service Contracts 800-626-2224 Troubleshooting Tips Purchase a GE service contract while your warranty is still in effect and you’ll receive a substantial discount. GE Consumer Service will still be there after your warranty expires. Parts and Accessories 800-626-2002 Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation. Service Satisfaction Customer Service If you are not satisfied with the service you receive from GE, follow these steps. First, contact the people who serviced your appliance. Next, if you are still not pleased, write all the details—including your phone number—to: Manager, Customer Relations, GE Appliances, Appliance Park, Louisville, KY 40225. 32 Printed in Louisville, KY
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