Ge Monogram Zfgp21Hzss Owner S Manual 49 60449 1 V01

2014-07-05

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Owner’s
Manual
Double Door, Double Drawer,
Stainless Steel, Free-Standing
Refrigerators

225D1804P009
49-60630
10-09 GE

monogram.com

Consumer Information
Stainless Steel Refrigerator

Introduction

Your new Monogram refrigerator makes an eloquent statement of style, convenience and kitchen
planning flexibility. Whether you chose it for its purity of design, practical storage arrangements or
assiduous attention to detail—or for all of these reasons—you’ll find that your Monogram refrigerator’s
superior blend of form and function will delight you for years to come.
The information on the following pages will help you operate and maintain your refrigerator properly.
If you have any other questions, visit our Website at: monogram.com

Contents

Consumer Services

Operating Instructions

Important Phone Numbers . . . . . . . . . . . . . . . . . .27
Model and Serial Numbers . . . . . . . . . . . . . . . . . . . .3
Performance Data Sheet . . . . . . . . . . . . . . . . . . . .25
Problem Solver . . . . . . . . . . . . . . . . . . . . . . . . . .20–24
Product Registration . . . . . . . . . . . . . . . . . . . . . . . . . .3
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . 4–7
State of California
Water Treatment Device Certificate . . . . . . . . . .26
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . .Back Cover

Automatic Icemaker . . . . . . . . . . . . . . . . . . . . . . . . .17
Additional Features . . . . . . . . . . . . . . . . . . . . . . . . . .15
Crispers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Internal Water Dispenser . . . . . . . . . . . . . . . . . . . .10
Other Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Performance Air Flow System . . . . . . . . . . . . . . . . .8
Shelves and Bins . . . . . . . . . . . . . . . . . . . . . . . . .12–14
Temperature Controls . . . . . . . . . . . . . . . . . . . . . . . .8
TurboCool™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Water Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Care and Cleaning
Cleaning—Outside and Inside . . . . . . . . . . . . . . . .18
Light Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 19
Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Vacation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Before
using
your
refrigerator

Read this manual carefully. It is intended to help
you operate and maintain your new refrigerator
properly.
Keep it handy for answers to your questions.

If you don’t understand something or need
more help, there is a list of toll-free consumer
service numbers included in the back section
of this manual.
OR
Visit our Website at: monogram.com

2

Consumer Information
Stainless Steel Refrigerator

Write
down
the model
& serial
numbers

You’ll see them on a label inside the fresh food
compartment at the top on the right side.
Please write these numbers on the Consumer
Product Ownership Registration Card included
with the packing material.

Before sending in this card, please also write
these numbers here:
Model Number
Serial Number
Use these numbers in any correspondence
or service calls concerning your refrigerator.

If you
received a
damaged
refrigerator

Immediately contact the dealer (or builder) that
sold you the refrigerator.

Save time
& money

Before you request service, check the Problem
Solver in the back of this manual.

It lists causes of minor operating problems that
you can correct yourself.

If you
need
service

To obtain service, see the Consumer Services
page in the back of this manual.

For customers in Canada:

We’re proud of our service and want you to be
pleased. If for some reason you are not happy
with the service you receive, here are steps to
follow for further help.

For customers in the USA:
FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.
NEXT, if you are still not pleased, write all
the details—including your phone number to:
Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3

NEXT, if you are still not pleased, write all
the details—including your phone number—to:
Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

3

IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
WARNING: When using this appliance,

always exercise basic safety precautions, including the
following:

• Use this appliance only for its intended purpose as
described in this Owner’s Manual.
• This refrigerator must be properly installed in
accordance with the Installation Instructions
before it is used.
• Do not allow children to climb, stand or hang
on the shelves in the refrigerator. They could
damage the refrigerator and seriously injure
themselves.
• Do not touch the cold surfaces in the freezer
compartment when hands are damp or wet.
Skin may adhere to these extremely cold surfaces.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.

• Keep fingers out of the “pinch point” areas:
clearances between the doors and between
the doors and cabinet are necessarily small.
Be careful closing doors when children are
in the area.
• Unplug your refrigerator before cleaning and
making repairs. NOTE: We strongly recommend
that any servicing be performed by a qualified
individual.
• Before replacing a burned-out light bulb,
the refrigerator should be unplugged in order
to avoid contact with a live wire filament.
(A burned-out light bulb may break when
being replaced.)
NotE: Turning control to OFF does not remove power
to the light circuit.
• Do not refreeze frozen foods which have thawed
completely.

• In refrigerators with automatic icemakers,
avoid contact with moving parts of the ejector
mechanism, or with the heating element located on
the bottom of the icemaker. Do not place fingers or
hands on the automatic icemaking mechanism
while the refrigerator is plugged in.

DANGER: RISK OF CHILD ENTRAPMENT
Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are
still dangerous…even if they will sit for “just a few
days.” If you are getting rid of your old refrigerator,
please follow the instructions below to help prevent
accidents.

Before you throw away your old refrigerator
or freezer:
• Take off the doors.
• Leave the shelves in place so that children
may not easily climb inside.

REFRIGERANTS
All refrigeration products contain refrigerants, which
under federal law must be removed prior to product
disposal.

4

If you are getting rid of an old refrigeration product,
check with the company handling the disposal
about what to do.

MESURES DE SÉCURITÉ IMPORTANTES
LIRE ET CONSERVER CES INSTRUCTIONS
AVERtISSEMENt : Lorsque vous

utilisez le réfrigérateur, observez toujours certaines
précautions de base, notamment :
• N’utilisez le réfrigérateur que pour son usage
prévu, comme décrit dans le présent manuel.
• Installez le réfrigérateur conformément aux
directives d’installation avant de l’utiliser.
• Ne laissez pas les enfants grimper, s’asseoir,
se tenir debout ni se pendre aux clayettes
du réfrigérateur. Ils pourraient endommager
le réfrigérateur et se blesser gravement.

• Une fois le réfrigérateur en marche, ne touchez
pas les surfaces froides du congélateur, surtout
si vous avez les mains humides ou mouillées :
la peau risque d’adhérer à ces surfaces très
froides.
• N’entreposez et n’utilisez pas d’essence ou
autres vapeurs et liquides inflammables à
proximité de cet appareil ou de tout autre
appareil électroménager.

• Éloignez les doigts des parties du réfrigérateur
où l’on peut facilement se pincer : les espaces
entre les portes et entre les portes et les placards
sont toujours étroits. Soyez prudent lorsque
vous fermez les portes de l’appareil en présence
des enfants.
• Débranchez votre réfrigérateur avant
de le nettoyer et de le réparer. REMARQUE : Nous
vous recommandons vivement de confier toute
réparation à un technicien qualifié.
• Avant de remplacer une ampoule grillée,
le réfrigérateur doit être débranché afin
d’éviter tout contact avec un fil sous tension.
(Une ampoule grillée peut se briser pendant
l’opération).
REMARQUE : Lorsque vous placez la commande
sur éteint, l’alimentation électrique de l’ampoule
n’est pas coupée.
• Ne faites pas recongeler des aliments surgelés
qui ont complètement dégelé.

• Pour les réfrigérateurs dotés d’une machine
à glaçons automatique, évitez le contact avec
les pièces mobiles du mécanisme éjecteur,
ou avec l’élément chauffant situé à la partie
inférieure de la machine à glaçons. Ne posez
pas les doigts ou les mains sur le mécanisme
de la machine à glaçons pendant que
le réfrigérateur est branché.

DANGER: RISQUES POUR LES ENFANTS
Les enfants pris au piège ou morts d’asphyxie sont
toujours d’actualité. Les appareils de réfrigération
abandonés sont toujours aussi dangereux, même
si on n’attend que “quelque jours” pour s’en
débarasser. Si vous ne gardez pas votre ancien
appareil, veuillez suivre les directives ci-dessous
afin de prévenir les accidents.

Avant de vous débarasser de votre vieux
appareil de réfrigération :
• Démontez les portes.
• Laissez les clayettes en place afin d’empêcher
les enfants de grimper à l’intérieur.

REFRIGERANTS
Tous les appareils de réfrigération contiennent
des refrigerants qui, conformément aux lois
fédérales, doivent être enlevés avant toute
élimination de l’appareil.

Si vous vous débarrassez de vieux appareils de
réfrigération, vérifiez, auprès de la société qui
s’occupe de leur élimination, ce que vous
devez faire.
5

IMPORTANT SAFETY INSTRUCTIONS
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove
the third (ground) prong from the power cord.
For personal safety, this appliance must be
properly grounded.
The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock
hazard from this appliance.
Have the wall outlet and circuit checked by
a qualified electrician to make sure the outlet
is properly grounded.
Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a
properly grounded 3-prong wall outlet.

This provides the best performance and also
prevents overloading house wiring circuits which
could cause a fire hazard from overheated wires.
Never unplug your refrigerator by pulling
on the power cord. Always grip plug firmly
and pull straight out from the outlet.
Repair or replace immediately all power cords
that have become frayed or otherwise damaged.
Do not use a cord that shows cracks or abrasion
damage along its length or at either end.
When moving the refrigerator away from the wall,
be careful not to roll over or damage the power cord.

The refrigerator should always be plugged into
its own individual electrical outlet which has
a voltage rating that matches the rating plate.

USE OF EXTENSION CORDS
Because of potential safety hazards under
certain conditions, we strongly recommend
against the use of an extension cord.

However, if you must use an extension cord, it is
absolutely necessary that it be a UL-listed, 3-wire
grounding type appliance extension cord having
a grounding type plug and outlet and that
the electrical rating of the cord be 15 amperes
(minimum) and 120 volts.

SAVE THESE INSTRUCTIONS

6

MESURES DE SÉCURITÉ IMPORTANTES
RACCORDEMENT ÉLECTRIQUE
Ne coupez ni retirez en aucun cas la troisième
broche (mise à la terre) de la fiche du cordon
d’alimentation. Pour votre sécurité, cet appareil
doit être correctement mis à la terre.
Le cordon d’alimentation de cet appareil est
muni d’une fiche à 3 broches (mise à la terre)
qui se branche dans une prise mural ordinaire
à 3 alvéoles (mise à la terre) pour réduire au
minimum les risques du chocs électriques.
Faites examiner la prise de courant et le circuit
par un électricien qualifié pour vous assurer
que la prise est correctement mise à la terre.
Si la prise murale est du type standard à 2 alvéoles,
il vous incombe de la faire remplacer par une prise
à 3 alvéoles correctement mise à la terre.
La machine à glaçons doit toujours être
branché dans sa propre prise de courant,
dont la tension nominale est identique
à celle indiquée sur la plaque signalétique.

Cette précaution est recommandée pour garantir
un rendement optimum et éviter une surcharge des
circuits électriques de la résidence, ce qui pourrait
créer un risque d’incendie par surschauffe des fils.
Ne débranchez jamais l’appareil en tirant le cordon
d’alimentation. Saisissez fermement la fiche
du cordon et tirez droit pour la retirer de la prise.
Réparez ou remplacez immédiatement tout cordon
effiloché ou endommagé. N’utilisez pas un cordon
fendillé ou présentant des signes d’usure.
Lorsque vous déplacez l’appareil du mur, faites
attention de ne pas la faire rouler sur le cordon
d’alimentation afin de ne pas l’endommager.

CORDONS PROLONGATEURS
Nous vous recommandons fortement de ne pas
utíliser de cordons prolongateurs à cause des
risques potentiels qu’ils présentent dans certaines
conditions.
Toutefois si vous décidez d’utiliser tout de même
un cordon prolongateur, il est absolument nécessaire

qu’il s’agisse d’un cordon à 3 fils avec mise à la terre
pour appareils électroménagers homologué UL
aux États-Unis) ou homologué CSA (au Canada),
pourvu d’une fiche et d’une prise mises à la terre
de 15 ampères (minimum) et de 120 volts.

CONSERVEZ CES DIRECTIVES

7

Operating Instructions
Stainless Steel Refrigerator

Temperature
controls

The temperature controls are preset in the factory at 37°F
for the fresh food compartment and 0°F for the freezer
compartment. Allow 24 hours for the temperature to stabilize
to the preset recommended settings.
The temperature controls can display both the SEt temperature
as well as the actual temperature in the fresh food and freezer
compartments. The actual temperature may vary slightly
from the SEt temperature based on usage and operating
environment.
Setting either or both controls to oFF stops cooling in both
the freezer and fresh food compartments but does not shut
off electrical power to the refrigerator.
NotE: The refrigerator is shipped with protective film covering
the temperature controls. If this film was not removed during
installation, remove it now.

To change the temperature, press and release
the (warmer) or (colder) pad. The SET light
will come on and the display will show the set
temperature. To change the temperature, tap
either the
(warmer) or
(colder) pad until
the desired temperature is displayed. Fresh food
temperatures can be adjusted between 34°F
and 44°F and the freezer temperatures can be
adjusted between -6°F and +6°F.
Once the desired temperature has been
set, the temperature display will return to
the actual fresh food and freezer temperatures
after 5 seconds. Several adjustments may
be required. Each time you adjust controls,
allow 24 hours for the refrigerator to reach
the temperature you have set.

Performance
Air Flow
System

8

The Performance Air-Flow System is designed to
maximize temperature control in the fresh food
and freezer compartments. This unique special
feature consists of the Air Tower along the top
and back walls of the fresh food compartment
and the Air Tunnel on the bottom portion of
the freezer rear wall. Placing food in front of
the louvers on these components will not affect
performance.

To turn the cooling system off, tap
the
(warmer) pad for either the fresh food
compartment or the freezer until the display
shows OFF. To turn the unit back on, press
the
(colder) pad for either the fresh food
compartment or freezer. The SET light will
illuminate on the side you selected. Then press
the
(colder) pad again (on the side where
the SET light is illuminated) and it will go to
the preset points of 0°F for the freezer and 37°F
for the fresh food compartment.

Although the Air Tower and the Air Tunnel
can be removed, doing so will affect temperature
performance. (For removal instructions, on-line,
24 hours a day, contact us at GEAppliances.com
or call 800.444.1845. In Canada, call us at
1.800.561.3344.)

Other Controls
Stainless Steel Refrigerator

How
TurboCool™
works

TurboCool rapidly cools
the refrigerator compartment in
order to more quickly cool foods.
Use TurboCool when adding
a large amount of food to the refrigerator
compartment, putting away foods after they
have been sitting out at room temperature
or when putting away warm leftovers. It can
also be used if the refrigerator has been
without power for an extended period.

Once activated, the compressor will turn on
immediately and the fans will cycle on and
off at high speed as needed for 8 hours.
The compressor will continue to run until
the refrigerator compartment cools to
approximately 34°F (1°C), then it will cycle
on and off to maintain this setting. After
8 hours, or if TURBOCOOl is pressed again,
the refrigerator compartment will return
to the original setting.

How to use
TurboCool

1 Press TURBOCOOl. The refrigerator
temperature display will show TC.

NotES:
• The refrigerator temperature cannot
be changed during turboCool.

2 After TurboCool is complete,
the refrigerator compartment
will return to the original setting.

• The freezer temperature is not affected during
turboCool.
• When opening the refrigerator door during
turboCool, the fans will continue to run if
they have cycled on.

Energy Saver

This product is equipped with
an Energy Saver feature.
The refrigerator is shipped
with the Energy Saver feature oN.
Over time, moisture can form on the front
surface of the refrigerator cabinet and cause
rust. If moisture does appear on the front surface
of the refrigerator cabinet, turn off the Energy
Saver feature by pressing and releasing
the ENERgy SAvER pad on the control panel.

Door Alarm

The door alarm will sound
if either door is open for more than
2 minutes. The beeping sound will
stop when you close the door.

9

Internal Water Dispenser
Stainless Steel Refrigerator

Internal Water
Dispenser

The water dispenser is located on the left wall
inside the refrigerator compartment.

To dispense water:
1 Hold the glass against the recess.
2 Push the water dispenser button.
3 Hold the glass underneath the dispenser
for 2–3 seconds after releasing the dispenser
button. Water may continue to dispense
after the button is released.
If no water is dispensed when the refrigerator is
first installed, there may be air in the water line
system. Press the dispenser button for at least
2 minutes to remove trapped air from the water
line and to fill the water system. During this
process, the dispenser noise may be loud as
the air is purged from the water line system.
To flush out impurities in the water line, throw
away the first 6 glassfuls of water.
NotE: To avoid water deposits, the dispenser
should be cleaned periodically by wiping with
a clean cloth or sponge.

10

Water Filter
Stainless Steel Refrigerator

Water filter

Water Filter Cartridge

5 Run water from the dispenser for 3 minutes

The water filter cartridge is
located in the back upper
right corner of the
refrigerator compartment.

6 Press and hold the RESEt WAtER

When to Replace the Filter
There is a replacement indicator light for the
water filter cartridge on the temperature display.
This light will turn orange to tell you that you
need to replace the filter soon. The filter cartridge
should be replaced when the replacement
indicator light turns red or if the flow of water to
the dispenser or icemaker decreases.
On models with external dispensers, the top of
the LCD screen will display, “Replace Water Filter.”

Installing the Filter Cartridge
1 If you are replacing the

cartridge, first remove
the old one by slowly turning it
to the left. DO NOT pull down on
the cartridge. A small amount of
water may drip down.

(about 11⁄ 2 gallons) to clear the system
and prevent sputtering. See To Use the
Dispenser section.
FILtER pad for 3 seconds.
NotE: A newly-installed water
filter cartridge may cause water
to spurt from the dispenser.

Filter Bypass Plug
You must use the filter bypass plug when
a replacement filter cartridge is not available.
The icemaker will not operate without the filter
or filter bypass plug.
Replacement Filters:
To order additional filter cartridges
in the United States, visit our Website,
gEAppliances.com, or call gE Parts and
Accessories, 800.626.2002.
Filter Model MWF
Customers in Canada should consult the yellow
pages for the nearest Mabe Service Center.

CAUtIoN:

If air has been trapped in
the system, the filter cartridge may be ejected as
it is removed. Use caution when removing.
2 Remove the protective foil from the end of the

cartridge.
3 Fill the replacement cartridge with water from the

tap to allow for better flow from the dispenser
immediately after installation.
4 Lining up the arrow on the

cartridge and the cartridge
holder, slowly rotate the
cartridge clockwise until it
stops. When the cartridge is
properly installed, you will feel
it “click” as it locks into place.
Do not overtighten.

11

Shelves and Bins
Stainless Steel Refrigerator

Rearranging
the shelves

Shelves in the refrigerator compartment
are adjustable.

Refrigerator Compartment

2

1

To remove:
1 Remove all items from the shelf.
2 Tilt the shelf up at the front.
3 Lift the shelf up at the back and bring

the shelf out.

Some models have wire shelves that
can be adjusted in the same manner.

To replace:
1 While tilting the shelf up, insert the top hook

at the back of the shelf in a slot on the track.

1

2 Lower the front of the shelf until the bottom

of the shelf locks into place.

Slide-out
spillproof
shelf

The slide-out spillproof shelf allows you to reach
items stored behind others. The special edges
are designed to help prevent spills from dripping
to lower shelves.
To remove:
1 Remove all items from shelf.
2 Slide the shelf out until it stops.
3 Lift the front edge of the shelf until the central

tabs are above the front bar.
4 Continue pulling the shelf forward until

it can be removed.
To replace:
1 Place the rear shelf tabs just in front

of the central notches on the shelf frame.
2 Slide the shelf in until the central tabs

are slightly behind the front bar.

QuickSpace™
shelf

This shelf splits in half and slides under itself
for storage of tall items on the shelf below.
This shelf can be removed and replaced or
relocated just like Slide-Out Spillproof Shelves.
On some models, this shelf can not be used
in the lowest position.

12

2

3 Lower the shelf into place until it is horizontal

and slide the shelf in.
Make sure that the shelf sits flat after reinstallation
and doesn’t move freely from side to side.
Make sure you push the shelves all the way
in before you close the door.

Shelves and Bins
Stainless Steel Refrigerator

Basket
removal (top
drawer)

To Remove the Full-Width Basket on
Top Freezer Drawer Models:
1 Open the top freezer drawer until it stops.
2 The freezer basket rests on the inside tabs
on the drawer slides.
3 Lift the front end of the basket so that the front
two alignment tabs come out of the slide bracket
first. Then rotate the front edge of the basket up
while lifting the remaining two rear alignment tabs
out of the slide bracket.
4 Make sure the plastic sleeves remain attached
to the 4 slots on the slide brackets.

Appearance may vary

When Replacing the Full-Width Basket:
Tilt the basket back and lower it down into
the drawer. Rotate the basket to a horizontal position
and press it down into the 4 alignment tabs.

Tab

NotE: Always be sure that all 4 basket slots
are engaged in the slide brackets before sliding
back into the freezer.

Basket
removal
(bottom
drawer)

To Remove the Full-Width Upper Basket:
1 Open the bottom freezer drawer until
it stops.
2 Pull the basket out to the stop location.
3 Lift the basket up at the front to release it from
the slides.
4 Lift the back up and out of the slide.

When Replacing the Full-Width Upper
Basket:
Drop the upper rear wire rail of the basket into
place behind the plastic tabs. Then drop the front
end of the basket into place and slide the basket
back into the closed position.

Appearance may vary

NotE: Always be sure to fully close this basket.

13

Shelves and Bins
Stainless Steel Refrigerator

Basket removal To Remove the Deep Full-Width lower
Basket:
(bottom
1 Open the bottom freezer drawer until
drawer)
it stops.
(cont.)
2 Lift the rear of the basket up so the two rear
alignment tabs are pulled out of the slide
bracket.
3 Rotate the basket up and out of the drawer.

When Replacing the Deep Full-Width
lower Basket:
Lower the front end of the basket into position so
that the two front alignment tabs enter the slide
bracket. Then lower the rear of the basket into
place, ensuring the two rear alignment tabs
are pressed into place in the slide bracket.
NotE: Always be sure that all 4 basket slots are
engaged in the slide brackets before sliding back
into the freezer.

Adjustable
bins on
the door

Adjustable bins can easily be carried from
refrigerator to work area.
To remove: Lift bin straight up, then pull out.
To replace or relocate: Slide in the bin just above
the molded door supports, and push down.
The bin will lock in place.
The snugger helps prevent tipping, spilling
or sliding of small items stored on the door shelf.
Grip the finger hold near the rear of the snugger
and move it to fit your needs.

NonAdjustable
bins on
the door

NonAdjustable
beverage
rack
14

To remove: Lift the bin straight up, then
pull out.
To replace: Engage the bin in the molded
supports on the door and push down. It will lock
in place.

To remove: Lift the rack straight up, then pull out.
To replace: Engage the rack in the molded
supports on the door and push down. It will lock
in place.

Appearance may vary

Additional Features
Stainless Steel Refrigerator

Door swing
clearances

The doors are factory set for a 150°
door swing. To avoid contact damage
to the refrigerator doors or to adjacent
cabinetry or walls, observe the minimum
clearances shown.

15"

15"
150˚ Door Swing

90˚ Door Swing

24-5/8"

19-1/16"

• Allow 4" clearance on each side
to an adjacent wall for a 90° opening
and access to drawers.
• Allow 15" clearance on each side
to an adjacent wall for removal of drawers.

Door
alignment

If the top of the doors are uneven, first try to raise
the lowest door by turning the leveling leg on
the same side as the door until the doors are
even. If the unit rocks, re-adjust the leveling
legs to the extent that the unit is stable.

If the doors remain uneven, turn the adjustable
pin to raise, or lower, the left door to match
the right door. Use a 1/4 Allen wrench
to turn the pin.

Adjustable Pin

Leveling
Leg

15

Crispers and Pans
Stainless Steel Refrigerator

Fruit and
vegetable
crispers

Excess water that may accumulate in the bottom
of the drawers should be wiped dry.

Adjustable
humidity
crispers

Slide the control all the way to the HIgH setting
to provide high humidity recommended for most
vegetables.

Convertible
meat pan

The convertible meat pan has its own cold air
duct to allow a stream of cold air from the freezer
compartment to flow to the pan.

Slide the control all the way to the lOW setting
to provide lower humidity levels recommended
for most fruits.

The variable temperature control regulates
the air flow from the Climate Keeper.
Set the control to the coldest setting to store
fresh meats.

Deli pan
removal

Set the control to Cold to convert the pan
to normal refrigerator temperature and provide
extra vegetable storage space. The cold air duct
is turned off. Variable settings between these
extremes can be selected.

To remove:
1 Remove the fruit and vegetable drawers.
2 Pull the drawer out to the stop position.
3 Lift the lid to access the 4 swing locks.
4 Rotate all four swing locks to the unlock
position.
5 Lift the front of the drawer up and out.
To replace:
1 Make sure all four swing locks are in the unlock
position.
2 Place the sides of the drawer into the drawer
supports, making sure the swing locks fit
on the drawer slots.
3 Lock all four swing locks by rotating them
to the lock position.
4 Lower the lid and slide in the drawer.
5 Replace the fruit and vegetable drawers.

16

Swing Locks –
Unlock Position

Swing Locks –
Lock Position

Automatic Icemaker
Stainless Steel Refrigerator

Automatic
icemaker

NotE: A newly installed refrigerator may take 12 to 24 hours to begin making ice.
The icemaker will produce seven cubes
per cycle—approximately 100–130 cubes
in a 24-hour period, depending on freezer
compartment temperature, room temperature,
number of door openings and other use
conditions.
See below for how to access ice and reach
the power switch.
If the refrigerator is operated before
the water connection is made to the icemaker,
set the power switch in the o (off) position.
When the refrigerator has been connected
to the water supply, set the power switch
to the l (on) position. The icemaker power light
will turn green when the freezer light switch is
pressed in or when the freezer door is closed.
The icemaker will fill with water when it cools to
15°F (–10°C). A newly installed refrigerator may
take 12 to 24 hours to begin making ice cubes.
You will hear a buzzing sound each time
the icemaker fills with water.

Power
Switch

Green
Power Light

Icemaker

Feeler Arm

When the bin fills to the level of the feeler arm,
the icemaker will stop producing ice. It is normal
for several cubes to be joined together.
If ice is not used frequently, old ice cubes will
become cloudy, taste stale and shrink.
NotE: In homes with lower-than-average water
pressure, you may hear the icemaker cycle
multiple times when making one batch of ice.
NotE: Set the power switch to the o (off) position
if the water supply is shut off.

Throw away the first few batches of ice to allow
the water line to clear.
Be sure nothing interferes with the sweep
of the feeler arm.

Accessing ice
and reaching
the power
switch

To reach the icemaker power switch, open the top
freezer drawer and remove the full-width basket.
Always be sure to replace the basket.

To access ice, simply open the bottom freezer
drawer and slide out the full-width basket to expose
the ice bucket.
Ice
Bucket

To reach the power switch.
To access ice.

17

Care and Cleaning
Stainless Steel Refrigerator

Cleaning
the outside

Cleaning
the inside

The stainless steel panels and handles can be
cleaned with a commercially available stainless
steel cleaner such as Stainless Steel Magic™
.

It is also available through GE Parts and
Accessories, 800.626.2002. Order part number
WX10X15.

Stainless Steel Magic is available at Ace, True
Value, Servistar, HWI and other leading stores.

Do not use appliance wax or polish
on the stainless steel.

To help prevent odors, leave an open box
of baking soda in the fresh food and freezer
compartments.

Use of any cleaning solution other than
that which is recommended, especially those
that contain petroleum distillates, can crack
or damage the interior of the refrigerator.

Unplug the refrigerator before cleaning.
If this is not practical, wring excess moisture
out of sponge or cloth when cleaning around
switches, lights or controls.
Use warm water and baking soda solution—
about a tablespoon (15 ml) of baking soda to
a quart (1 liter) of water. This both cleans and
neutralizes odors. Rinse and wipe dry.

Behind the
refrigerator

Be careful when moving the refrigerator away
from the wall. All types of floor coverings can be
damaged, particularly cushioned coverings and
those with embossed surfaces.

Avoid cleaning cold glass shelves with hot
water because the extreme temperature
difference may cause them to break. Handle
glass shelves carefully. Bumping tempered
glass can cause it to shatter.
Do not wash any plastic refrigerator parts
in the dishwasher.

When pushing the refrigerator back, make sure
you don’t roll over the power cord or icemaker
supply line.

Pull the refrigerator straight out and return it
to position by pushing it straight in. Moving
the refrigerator in a side direction may result
in damage to the floor covering or refrigerator.

Preparing
for vacation

For long vacations or absences, remove food
and unplug the refrigerator. Clean the interior
with a baking soda solution of one tablespoon
(15 ml) of baking soda to one quart (1 liter)
of water. Leave the doors open.

If the temperature can drop below freezing,
have a qualified servicer drain the water supply
system to prevent serious property damage due
to flooding.

Set the icemaker power switch to the o (off)
position and shut off the water supply to
the refrigerator.

Preparing
to move

Secure all loose items such as shelves and
drawers by taping them securely in place
to prevent damage.
When using a hand truck to move the
refrigerator, do not rest the front or back of the
refrigerator against the hand truck. This could
damage
the refrigerator. Handle only from the sides

18

of the refrigerator.
Be sure the refrigerator stays in an upright
position during moving.

Replacing the Light Bulbs
Stainless Steel Refrigerator

Fresh food
compartment—
upper light

Setting the controls to OFF does not remove
power to the light circuit.
1 Unplug the refrigerator.
2 The bulbs are located at the top
of the compartment, inside the light shield.
3 To remove the light shield, pull forward
on the shield to disengage the tabs at the back
of the shield. Pull down to remove the light
shield.

Tabs

4 After replacing the bulbs with appliance
bulbs of the same or lower wattage, replace
the light shield. When replacing the light shield,
set the front tabs into the appropriate slots
in the front of the shield housing and pull
forward to seat the tabs at the back
of the shield into the housing.
5 Plug the refrigerator back in.

Freezer light

CAUtIoN: Light bulbs may be hot.

Light
Shield

Setting the controls to OFF does not remove
power to the light circuit.
1 Unplug the refrigerator.
2 Remove the freezer basket for access. The bulb is
located at the rear of the freezer inside a light
shield.
3 To remove, grasp the shield at the top and pull out
to release the tabs at the bottom.

Appearance may vary

4 After replacing with an appliance bulb of the
same or lower wattage, replace
the shield and freezer basket.
5 Plug the refrigerator back in.

19

The Problem Solver
Stainless Steel Refrigerator

Normal
operating
sounds

Newer refrigerators sound different from older refrigerators. Modern refrigerators have more
features and use newer technology.

Do you hear what I hear? these sounds are normal.

HUMMM...
WHooSH...
• The new high efficiency compressor may run
faster and longer than your old refrigerator
and you may hear a high-pitched hum or
pulsating sound while it is operating.
• Sometimes the refrigerator runs for an
extended period, especially when the doors
are opened frequently. This means that
the Frost Guard ™ feature is working
to prevent freezer burn and improve
food preservation.
• You may hear a whooshing sound when
the doors close. This is due to pressure
equalizing within the refrigerator.

ClICKS, POPS,
CRACKS and CHIRPS
• You may hear cracking or popping sounds
when the refrigerator is first plugged in.
This happens as the refrigerator cools
to the correct temperature.
• Electronic dampers click open and closed to
provide optimal cooling and energy savings.
• The compressor may cause a clicking or
chirping sound when attempting to restart
(this could take up to 5 minutes).
• The electronic control board may cause
a clicking sound when relays activate
to control refrigerator components.
• Expansion and contraction of cooling coils
during and after defrost can cause a cracking
or popping sound.
• After an icemaking cycle, you may hear
the ice cubes dropping into the ice bucket.

20

• You may hear the fans spinning at high
speeds. This happens when the refrigerator
is first plugged in, when the doors are opened
frequently or when a large amount of food
is added to the refrigerator or freezer
compartments. The fans are helping
to maintain the correct temperatures.
• If either door is open for over 3 minutes,
you may hear the fans come on in order
to cool the light bulbs.
• The fans change speeds in order to provide
optimal cooling and energy savings.

WATER SOUNDS
• The flow of refrigerant through the freezer
cooling coils may make a gurgling noise like
boiling water.
• Water dropping on the defrost heater can
cause a sizzling, popping or buzzing sound
during the defrost cycle.
• A water dripping noise may occur
during the defrost cycle as ice melts from
the evaporator and flows into the drain pan.
• Closing the door may cause a gurgling sound
due to pressure equalization.
For additional information on normal
icemaker and dispenser operating
sounds, see the Automatic Icemaker
and Internal Water Dispenser
sections.

The Problem Solver
Stainless Steel Refrigerator

Questions?
Use this
problem
solver!

PROBlEM

POSSIBlE CAUSE

REFRIgERATOR
DOES NOT OPERATE

• Refrigerator may be in defrost cycle when motor does not operate for
about 30 minutes.
• Either or both controls set to OFF. Set to a temperature setting.
• If interior light is not on, refrigerator may not be plugged in at
wall outlet. Push the plug completely into the wall outlet.
• The fuse is blown/circuit breaker is tripped. Replace fuse or reset
the breaker.
• The refrigerator is in showroom mode. Unplug it and plug it back in.

vIBRATION OR
RATTlINg (Slight
vibration is normal.)

• Adjust the rollers as shown in the Installation Instructions.

MOTOR OPERATES
FOR lONg PERIODS
OR CyClES ON AND
OFF FREQUENTly
(Modern refrigerators
with more storage space
and a larger freezer
require more operating
time. They start and stop
often to maintain even
temperatures.)

• Normal when refrigerator is first plugged in. Wait 24 hours for
the refrigerator to completely cool down.

FRESH FOOD
OR FREEZER
COMPARTMENT
TOO WARM

• Often occurs when large amounts of food are placed in refrigerator.
This is normal.
• Door left open or package holding door open.
• Hot weather or frequent door openings. This is normal.
• Temperature controls set at the coldest setting.
See Temperature Controls.

• Temperature controls not set cold enough.
See Temperature Controls.
• Warm weather or frequent door openings.
• Door left open for long time.
• Package may be holding door open.

FROST OR ICE
CRySTAlS ON
FROZEN FOOD
(Frost within package
is normal.)

• Door left open or package holding door open.

DIvIDER BETWEEN
FRESH FOOD
AND FREEZER
COMPARTMENTS
FEElS WARM

• Automatic energy saver system circulates warm liquid around
the front edge of the freezer compartment to help prevent condensation
from forming on the outside.

AUTOMATIC
ICEMAKER
DOES NOT WORK

• Icemaker power switch is in the o (off) position.

• Too frequent or too long door openings.

• Water supply turned off or not connected. See Installation Instructions.
• Freezer compartment too warm. Allow 24 hours for the refrigerator
to completely cool down.
• Piled up cubes in storage bin cause icemaker to shut off.
Level cubes in bin.
• Ice cubes stuck in icemaker (green power light on the icemaker
is blinking). Turn off the icemaker, remove cubes and turn the icemaker
back on.
21

The Problem Solver
Stainless Steel Refrigerator

Questions?
Use this
problem
solver!

PROBlEM

POSSIBlE CAUSE

FREQUENT
“BUZZINg” SOUND

• Icemaker power switch is in the l (on) position, but the water supply
to the refrigerator has not been connected. Set the power switch
to the o (off) position. Keeping it in the l (on) position will damage
the water valve.

ICE CUBES HAvE
ODOR/TASTE

• Old cubes need to be discarded.
• Ice storage bin needs to be emptied and washed.
• Unsealed packages in fresh food and/or freezer compartments may
be transmitting odor/taste to ice cubes.
• Interior of refrigerator needs cleaning. See Care and Cleaning.

SMAll OR
HOllOW CUBES

• Water filter clogged. Replace the filter or use the filter bypass plug.

SlOW ICE CUBE
FREEZINg

• Door may have been left open.

CUBE DISPENSER
DOES NOT WORK

• Icemaker or water supply turned off. Turn on icemaker or water supply.

• Turn temperature of freezer compartment colder.
See Temperature Controls.
• Ice cubes are frozen to the icemaker feeler arm. Remove the cubes.
• Irregular clumps in the storage bin. Break up with fingertip pressure
and discard remaining clumps. The freezer may be too warm. Adjust
the freezer temperature control colder one step at a time until clumps
do not form.

WATER HAS POOR
TASTE/ODOR

• Water dispenser has not been used for a long time. Dispense water
until all water in the system has been replenished.

WATER IN FIRST
glASS IS WARM

• Normal when refrigerator is first installed. Allow 24 hours for
the refrigerator to completely cool down.
• Water dispenser has not been used for a long time. Dispense water
until all water in the system has been replenished.
• Water system has been drained. Allow several hours for the replenished
water supply to chill.

WATER DISPENSER
DOES NOT WORK

• Water supply line turned off or not connected.
See the Installation Instructions.
• Water filter clogged. Replace the filter or use the filter bypass plug.
• Air may be trapped in the system. Press the dispenser arm for
at least 2 minutes.

WATER SPURTINg
FROM DISPENSER

22

• Newly installed filter cartridge. Run water from the dispenser for
about 3 minutes (about 11⁄2 gallons).

The Problem Solver
Stainless Steel Refrigerator

Questions?
Use this
problem
solver!

PROBlEM

POSSIBlE CAUSE

WATER IS NOT
DISPENSED BUT
ICEMAKER
IS WORKINg

• Water in reservoir is frozen. Call for service.

NO WATER
OR ICE CUBE
PRODUCTION

• Fresh food control setting is too cold. Set to a warmer setting.

• Water supply line or shutoff valve is clogged. Call a plumber.
• Replace the filter or use the filter bypass plug.

ORANgE glOW
IN FREEZER

• Defrost heater is on. This is normal.

REFRIgERATOR
HAS ODOR

• Foods with strong odors should be tightly wrapped.
• Interior needs cleaning. See Care and Cleaning.
• Keep open box of baking soda in refrigerator; replace every 3 months.

DOOR NOT
ClOSINg
PROPERly
MOISTURE FORMS
ON OUTSIDE OF
REFRIgERATOR
MOISTURE
COllECTS INSIDE

• Door gasket on hinge side is sticking or folding over. Apply paraffin
wax to the face of the gasket.
• A door bin is hitting a shelf inside the refrigerator. Move the door
bin up one position.
• Not unusual during periods of high humidity. Wipe surface dry.
• Door left open or package holding door open.
• Too frequent or too long door openings.
• In humid weather, air carries moisture into refrigerator when doors
are opened.

INTERIOR lIgHT
DOES NOT WORK

• No power at outlet.

HOT AIR FROM
BOTTOM OF
REFRIgERATOR

• Normal air flow cooling motor. In the refrigeration process, it is
normal that heat be expelled in the area under the refrigerator.
Some floor coverings are sensitive and will discolor at these safe
and normal temperatures.

REFRIgERATOR
NEvER SHUTS OFF
BUT TEMPERATURES
ARE OK

• Adaptive defrost keeps compressor running during door openings.
This is normal. The refrigerator will cycle off after the door remains
closed for two hours.

REFRIgERATOR
BEEPINg

• Door is open and door alarm is on.

• Light bulb needs replacing. See Care and Cleaning.

23

The Problem Solver
Stainless Steel Refrigerator

Questions?
Use this
problem
solver!

PROBlEM

POSSIBlE CAUSE

ACTUAl
TEMPERATURE
NOT EQUAl TO
SET TEMPERATURE

• Unit just plugged in. Allow 24 hours for the system to stabilize.
• Door open for too long. Allow 24 hours for the system to stabilize.
• Warm food added to refrigerator. Allow 24 hours for the system
to stabilize.
• Defrost cycle is in process. Allow 24 hours for the system to stabilize.

24

SElECTTEMP
FEATURE IS
NOT WORKINg

• Fresh food compartment temperature control is set at the warmest
setting. This is normal. In order to minimize energy usage,
the SELECTTEMP feature is disabled when the fresh food
compartment temperature control is set at the warmest setting.

DOORS ARE
NOT AlIgNED

• Unlevel floor. Adjust rollers then align doors by adjusting the fresh
food compartment hinge. See Installation Instructions.

Performance Data Sheet

SmartWater Filtration System
MWF Cartridge
this system has been tested according to NSF/ANSI 42/53 for reduction of the substances listed below.
the concentration of the indicated substances in water entering the system was reduced to a concentration
less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI 42/53.*
(100% safety factors built in for unmetered usage)
Parameter
Chlorine
T&O
Particulate**
Parameter
Turbidity
Cysts
Asbestos
Lead at pH 6.5
Lead at pH 8.5
Mercury at pH 6.5
Mercury at pH 8.5
Alachlor
Lindane
2,4-D
Toxaphene
Benzene
Carbofuran
1,4 dichlorobenzene
Atrazine

Standard No. 42: Aesthetic Effects
Influent
Effluent
Average
Average
Maximum
1.96 mg/L
0.06 mg/L
0.11 mg/L
—
—
—
6,400,000 #/mL
58,833 #/mL 150,000 #/mL

% Reduction
Average
Minimum
96.77%
94.74%
—
—
99.14%
97.97%

Min. Required
Reduction
> 50%
—
≥ 85%

Standard No. 53: Health Effects
USEPA
Influent
Influent
Effluent
MCl
Challenge Concentration Average
Average
Maximum
0.5 NTU
11 + 1 NTU***
10.5 NTU
0.14 NTU
0.28 NTU
≥ 99.95% Reduction
Minimum 50,000 L
118,750 #/L
< 1 #/L
4 #/L
≥ 99% Reduction
107 to 108 fibers/L; > 10µm
57 MF/L
0.996 MF/L
< 1 MF/L
0.015 mg/L
0.15 mg/L + 10%
0.1567 mg/L < 0.001 mg/L
< 0.001 mg/L
0.015 mg/L
0.15 mg/L + 10%
0.1433 mg/L < 0.001 mg/L
< 0.001 mg/L
0.002 mg/L
0.006 mg/L + 10%
0.0059 mg/L 0.000350 mg/L 0.0007 mg/L
0.002 mg/L
0.006 mg/L + 10%
0.0057 mg/L 0.000325 mg/L 0.0006 mg/L
0.002 mg/L
0.04 mg/L + 10%
0.0367 mg/L 0.00023 mg/L
0.0004 mg/L
0.0002 mg/L
0.002 mg/L + 10%
0.0020 mg/L < 0.00002 mg/L < 0.00002 mg/L
0.070 mg/L
0.210 mg/L + 10%
0.2033 mg/L 0.00337 mg/L 0.011000 mg/L
0.003 mg/L
0.015 mg/L + 10%
0.0160 mg/L 0.00100 mg/L 0.001000 mg/L
0.005 mg/L
0.015 mg/L + 10%
0.0145 mg/L 0.000500 mg/L 0.000500 mg/L
0.040 mg/L
0.080 mg/L + 10%
0.0830 mg/L 0.001000 mg/L 0.001000 mg/L
0.075 mg/L
0.225 mg/L + 10%
0.2283 mg/L 0.000500 mg/L 0.000500 mg/L
0.003 mg/L
0.009 mg/L + 10%
0.0087 mg/L < 0.0005 mg/L < 0.0005 mg/L

% Reduction
Average Minimum
98.54%
97.20%
> 99.99%
> 99.99%
99.60%
99.39%
99.36%
99.29%
99.30%
99.29%
94.70%
87.50%
93.20%
89.29%
99.34%
98.67%
99.00%
98.95%
98.32%
94.50%
93.44%
91.67%
96.51%
95.83%
98.78%
98.65%
99.78%
99.77%
94.22%
93.33%

Min. Required
Reduction
0.5 NTU
≥ 99.95%
≥ 99%
0.010 mg/L
0.010 mg/L
0.002 mg/L
0.002 mg/L
0.002 mg/L
0.0002 mg/L
0.070 mg/L
0.003 mg/L
0.005 mg/L
0.04 mg/L
0.075 mg/L
0.003 mg/L

USEPA
MCl
—
—
—

Influent
Challenge Concentration
2.0 mg/L + 10%
—
≥ 10,000 particles/mL

* Tested using a flow rate of 0.50 gpm; pressure of 60 psig; pH of 7.5 ± 0.5; temp. of 68° ± 5°F (20° ± 3°C)
** Measurement in Particles/ml. Particles used were 0.5-1 microns
*** NTU=Nephelometric Turbidity units

operating Specifications
nCapacity: certified for up to 300 gallons (1135 l); up to six months for models without a replacement filter indicator light;
up to one year for models with a replacement filter indicator light
n Pressure requirement: 40–120 psi (2.8–8.2 bar), non-shock
n Temperature: 33–100ºF (0.6–38ºC)
n Flow rate: 0.5 gpm (1.9 lpm)

General Installation/operation/Maintenance Requirements
n Flush new cartridge at full flow for 3 minutes to purge out trapped air.
n Replace cartridge when the indicator light flashes or water flow rate is reduced on non-indicator units.

Special Notices
n Installation instructions, parts and service availability, and standard warranty are included with the product when shipped.
n This drinking water system must be maintained according to manufacturer’s instructions, including replacement of filter cartridges.
n Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or
after the system. Systems certified for cyst reduction may be used on disinfected water that may contain filterable cysts.
n The contaminants or other substances removed or reduced by this water treatment system are not necessarily in your water.
n Check for compliance with the state and local laws and regulations.
n Note that while the testing was performed under standard laboratory conditions, actual performance may vary. Systems must be
installed and operated in accordance with manufacturer’s recommended procedures and guidelines.
System Tested and Certified by NSF International against ANSI/NSF Standard 42 & 53 for the reduction of:
Standard No. 42: Aesthetic Effects
Standard No. 53: Health Effects
Chemical Unit
Chemical Reduction Unit
Chlorine Taste and Odor
Alachlor and Atrazine Reduction
Benzene and Carbofuran Reduction
Mechanical Filtration Unit
1,4 dichlorobenzene and 2,4-D Reduction
Particulate Reduction, Class I
Lead and Lindane Reduction
Mercury and Toxaphene Reduction
Mechanical Filtration Unit
Turbidity Reduction
Cyst and Asbestos Reduction
Manufactured for: General Electric Company, Louisville, KY 40225
EPA EST. No. 070595-MN-001

NSF

®

25

State of California
Department of Health Services

Water Treatment Device
Certificate Number
05 - 1698
Date Issued: February 2, 2005

Trademark/Model Designation
MWF

Replacement Elements
MWF

Manufacturer: General Electric Company
The water treatment device(s) listed on this certificate have met the testing requirements pursuant to Section
116830 of the Health and Safety Code for the following health related contaminants:
Inorganic/Radiological Contaminants

Microbiological Contaminants and Turbidity
Cysts
Turbidity

Asbestos
Lead
Mercury

Organic Contaminants
Alachlor
Atrazine
Benzene
Carbofuran
Lindane
Mercury
Toxaphene
1,4-dichlorobenzene
2,4-D

Rated Service Capacity: 300 gal

Rated Service Flow: 0.5 gpm

Conditions of Certification:
Do not use where water is microbiologically unsafe or with water of unknown quality, except that systems certified for
cyst reduction may be used on disinfected waters that may contain filterable cysts.
For Purchases Made In Iowa: This form must be signed and dated by the buyer and seller prior to the consummation
of this sale. This form should be retained on file by the seller for a minimum of two years.
BUyER:

SEllER:

Name

Name

Address

Address

City
Signature
26

State

Zip

City

Date

Signature

State

Zip
Date

Consumer Services
Stainless Steel Refrigerator

With the purchase of your new Monogram appliance, receive
the assurance that if you ever need information or assistance
from GE, we’ll be there. All you have to do is call—toll- free!
GE Answer
Center®
In the USA:
800.626.2000

Whatever your question about any Monogram major appliance, GE Answer Center® information
service is available to help. Your call—and your question—will be answered promptly and
courteously. Call the GE Answer Center® Monday to Friday, 8 a.m. to 10 p.m. EST, and Saturday,
8 a.m. to 7 p.m. EST.
OR
Visit our Website at: monogram.com
In Canada, call 1.800.561.3344.

In-Home Repair
Service
In the USA:
800.444.1845
In Canada:
1.800.561.3344

For Customers
With Special
Needs…
In the USA:
800.626.2000

Service
Contracts
In the USA:
800.626.2224

A GE consumer service professional will provide expert repair service, scheduled at a time that’s
convenient for you. To schedule service, call Monday to Friday, 7 a.m. to 10 p.m. EST, or Saturday
and Sunday, 8 a.m. to 6 p.m. EST. Many GE Consumer Service company-operated locations offer
you service today or tomorrow, or at your convenience. Our factory-trained technicians know
your appliance inside and out—so most repairs can be handled in just one visit.
In Canada: Monday to Friday, 7 a.m. to 8 p.m. and Saturday, 8 a.m. to 5 p.m. EDST.

GE offers Braille controls for a variety of GE appliances, and a brochure
to assist in planning a barrier-free kitchen for persons with limited
mobility.
Consumers with impaired hearing or speech who have access to a TDD
or a conventional teletypewriter may call 800.TDD.GEAC (800.833.4322)
to request information or service.

You can have the secure feeling that GE Consumer Service will still be there after your
warranty expires. Purchase a GE contract while your warranty is still in effect and you’ll
receive a substantial discount. With a multiple-year contract, you’re assured of future
service at today’s prices.

In Canada:
1.800.561.3344

Parts and
Accessories
In the USA:
800.626.2002
In Canada:
1.800.561.3344

Individuals qualified to service their own appliances can have parts or accessories sent directly
to their home. The GE parts system provides access to over 47,000 parts…and all GE Genuine
Renewal Parts are fully warranted. VISA, MasterCard and Discover cards are accepted.
Visit www.geappliances.com.
User maintenance instructions contained in this manual cover procedures intended to be
performed by any user. Other servicing generally should be referred to qualified service
personnel. Caution must be exercised, since improper servicing may cause unsafe operation.
27

Warranty
Stainless Steel Refrigerator

YoUR MoNoGRAM REFRIGERAtoR WARRANtY
Staple sales slip or cancelled check here. Proof of original
purchase date is needed to obtain service under warranty.
WHAt IS
CoVERED
From the Date
of the Original
Purchase

lIMITED ONE-yEAR WARRANTy

For one year from date of original purchase, we will provide, free of charge, parts and service labor in your home
to repair or replace any part of the refrigerator that fails because of a manufacturing defect.

lIMITED FIvE-yEAR WARRANTy

For five years from date of original purchase, we will provide, free of charge, parts and service labor
in your home to repair or replace any part of the sealed refrigerating system (the compressor, condenser,
evaporator and all connecting tubing) that fails because of a manufacturing defect.

lIMITED THIRTy-DAy WARRANTy ON WATER FIlTER CARTRIDgE (Water filter, if included)

From the date of the original purchase we will provide, free of charge, replacement parts for any part
of the water filter cartridge that fails because of a manufacturing defect. During this limited thirty-day
warranty, we will also provide, free of charge, a replacement water filter cartridge.
This warranty is extended to the original purchaser and any succeeding owner for products purchased for
ordinary home use in the 48 mainland states, Hawaii, Washington, D.C. or Canada. If the product is located in an
area where service by a GE Authorized Servicer is not available, you may be responsible for a trip charge or you
may be required to bring the product to an Authorized GE Service location for service. In Alaska the warranty is
the same except that it is LIMITED because you must pay to ship the product to the service shop or for the
service technician’s travel costs to your home.
All warranty service will be provided by our Factory Service Centers or by our authorized Customer Care®
servicers during normal working hours.
Should your appliance need service, during warranty period or beyond, in the USA call 800.444.1845.
In Canada: 800.561.3344. Please have your serial number and model number available when calling for service.

WHAt IS Not
CoVERED

• Service trips to your home to teach you how
to use the product.
• Replacement of house fuses or resetting of circuit
breakers.
• Damage to the product caused by accident, fire,
floods or acts of god.
• Failure of the product if it is used for other than
its intended purpose or used commercially.
• Damage caused after delivery.
• Improper installation, delivery or maintenance.
If you have an installation problem, contact
your dealer or installer. you are responsible for
providing adequate electrical, plumbing and
other connecting facilities.

• Replacement of the light bulbs, if included,
or water filter cartridge, if included, other than
as noted above.
• Replacement of the water filter cartridge,
if included, due to water pressure that is outside
the specified operating range or due to excessive
sediment in the water supply.
• loss of food due to spoilage (in the USA only).
• Incidental or consequential damage caused
by possible defects with this appliance.
• Product not accessible to provide required
service.

EXCLUSIoN oF IMPLIED WARRANtIES—Your sole and exclusive remedy is product repair as provided
in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability
or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.
Some states/provinces do not allow the exclusion or limitation of incidental or consequential damages,
so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state/province to province. To know what your legal rights
are in your state/province, consult your local or state/provincial consumer affairs office or your state’s Attorney
General.
Warrantor in USA: general Electric Company,
louisville, Ky 40225
Warrantor in Canada: Mabe Canada Inc.

225D1804P009
49-60630
10-09 GE
Printed in the United States



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