GemTek Technology DPH153AT FEMTOCELL, DUAL BAND, 2 PORT User Manual ATT3GMicroCell UserManual 1210 indd

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AT&T 3G MicroCell™
User Manual
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AT&T 3G MicroCell™
User Manual | Table of Contents
Getting Started
Requirements
Getting To Know Your Device
Frequently Asked Questions
Overview
Step 1: Connect your device to the Internet
Step 2: Power on your device
Step 3: Activate your device online
Step 4: Wait while your device connects
Step 5: Confirm your success!
10
10
10
11
Troubleshooting
Help With Activating Your 3G MicroCell
Help After Activating Your 3G MicroCell
Alternate Connection
12
15
17
Other
Decoding The Lights On Your 3G MicroCell
Important Safety Instructions
Firewall Settings
Specifications
RF Exposure
FCC Compliance
Index
One-Year Limited Warranty
ATT3GMicroCell_UserManual_1210.indd 3
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20
23
23
24
24
26
Back Cover
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AT&T 3G MicroCell™ User Manual | Getting Started
Requirements
To use the AT&T 3G MicroCell™, you need:
In the box
» High speed Internet service over U-verse®, DSL, or cable. For best
performance, download speeds of at least 1.5 Mbps and upload
speeds of at least 256 Kbps are recommended. There are no
restrictions on broadband service providers. Satellite Internet
service is not supported.
» Modem or optional wireless router.
» Computer with Internet access to activate your device.
» AT&T 3G MicroCell™
» Yellow Ethernet
Cable
» AC Power Adapter
» Quick Start Guide
» User Manual
Getting To Know Your Device
STATUS INDICATORS
HARDWARE PORTS
Your MicroCell uses indicator lights on the
front of the device to show service status.
Color coded connection ports are located
on the back of the device.
Power
Computer
Ethernet
GPS
Ethernet
Computer
3G
Power
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Frequently Asked Questions
I activated my MicroCell at the
AT&T store. Do I have to do it again?
No, you can skip Step 3 and proceed to
Step 4 of the setup process.
What’s the best location for the
MicroCell?
Your MicroCell works best within three
feet of a window and not in a basement
or closet. You will improve the chances of
receiving a GPS signal when you install
your MicroCell:
» On first floor or above basement level.
» Next to a window with a clear,
unobstructed view of the sky.
» At least one foot away from other
wireless broadcasting devices.
» When the weather is clear (no clouds
or rain).
Will all cell phones work with my
MicroCell?
All 3G cell phones that receive wireless
service from AT&T will work with the
MicroCell if they are added online to the
MicroCell’s approved user list.
What is an approved user list?
The approved user list contains the phone
numbers of friends, family and associates
that you allow to use your MicroCell while
they are at your home or office. You can
only add people to this list who have an
AT&T wireless service plan. When they
make phone calls, they will use their own
minutes and service plan. To add an AT&T
3G cell phone number to your approved
user list, go to att.com/3GMicroCell and
manage your settings.
What type of Internet service does the
MicroCell need?
The MicroCell uses high speed
Internet service over U-verse, DSL, or cable.
For best performance, your service should
have download speeds of at least 1.5 Mbps
and upload speeds of at least 256 Kbps.
You can use any high speed Internet service
provider. Satellite Internet service is not
supported. Contact your Internet Service
Provider if your Internet service is slower
than minimum requirements.
Do I need to change any settings on
my AT&T cell phone to make it work
with my MicroCell?
No, you don’t have to change anything on
your phone. If your AT&T cell phone number
is on your approved user list, it should work.
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AT&T 3G MicroCell™ User Manual | Getting Started
Frequently Asked Questions (cont.)
Why did my MicroCell lights go
off during activation?
Your MicroCell automatically checks
for software updates each time you
turn it on. If necessary, the MicroCell
downloads updated software and then
restarts.
Will my MicroCell slow down my
network?
The MicroCell takes up very little of your
bandwidth. Downloading music, videos, or
other large files may impact the bandwidth
available for your MicroCell and affect voice
quality.
How do I improve the voice quality?
Use the Alternate Connection on page
17 to ensure that you’re getting the best
possible voice quality for phone calls made
using the 3G MicroCell signal.
How do I move my MicroCell to a new
location?
Use the Quick Start Guide for setup
instructions and then update your account
online with the new address by visiting
att.com/3GMicroCell and manage your
settings.
NOTE: The new location must be in an area
where AT&T is licensed to provide service.
How do I purchase the Unlimited
MicroCell Calling feature?
Go to wireless.att.com. Log in to your
online wireless account and click “Manage
Features” and select “AT&T Unlimited
MicroCell Calling.”
I have more questions.
For more information about your MicroCell,
visit att.com/3GMicroCell.
Should I use my MicroCell for data
instead of Wi-Fi?
The MicroCell supports data usage.
However, it is not intended to be a
replacement for your wireless network
(Wi-Fi). Data over Wi-Fi doesn’t affect
your wireless plan and provides best
performance for Wi-Fi capable cell phones
and other devices. The MicroCell is a
great supplement for data on cell phones
that aren’t Wi-Fi capable.
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Overview
This guide will take you step-by-step through
configuration, activation, and confirmation.
STEP 1
Connect your device to the Internet.
STEP 2
Power on your device.
www
90
MIN
STEP 3
Activate your device online.
STEP 4
Wait while your device connects.
STEP 5
Confirm your success!
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AT&T 3G MicroCell™ User Manual | Getting Started
STEP 1
Connect your device to the Internet.
Select the configuration option that’s right for you to connect your device.
PLACEMENT TIPS
Your MicroCell works best within three feet of a window and not in
a basement or closet.
You will improve the chances of receiving a GPS signal when you install your MicroCell:
» On first floor or above basement level.
» Next to a window with a clear, unobstructed view of the sky.
» At least one foot away from other wireless broadcasting devices.
» When the weather is clear (no clouds or rain).
E911 SERVICE
The location address you provide during online activation is sent to local emergency
responders and must be kept up to date if you move your device. To update your
location address information, visit att.com/3GMicroCell and manage your settings.
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I have a network.
I do not have
a network.
1. Connect the yellow Ethernet cable
from the “Ethernet” port on your
MicroCell to your router.
1. Disconnect the existing Ethernet
cable from your modem and connect
it to the “Computer” port on your
MicroCell.
2. Connect the yellow Ethernet cable
to the “Ethernet” port on your
MicroCell and the Ethernet port on
your modem.
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AT&T 3G MicroCell™ User Manual | Getting Started
STEP 2
Power on your device.
Connect your MicroCell to a power outlet with
the AC Power Adapter.
The Power light on the front of the device will come on
immediately. Within a few minutes, other lights will flash
as a GPS signal is located and software is updated.
www
STEP 3
Activate your device online.
Visit att.com/3GMicroCell-Activate and follow
the instructions on the screen.
You’ll need the following
» Serial Number (S/N)–it’s on the bottom of the device or the
box label.
» Your AT&T wireless phone number/user name and password.
If you haven’t set up an AT&T online wireless account, you’ll
need to do so.
NOTE:
Hold on to this
manual; you’ll come
back to it after you
activate your device.
Proceed to Step 4 if you completed online activation at the
AT&T store.
90
MIN
STEP 4
Wait while your device connects.
Take a break!
NOTE:
You will receive a text message and email once activation
is complete.
It can take up to 90
minutes to complete
activation. Your
device may update
and restart during
this time.
Visit att.com/3GMicroCell to learn more on how to get
the most out of your MicroCell.
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STEP 5
Confirm your success!
Your device is configured and working
properly when:
NOTE:
» You receive a text message and an email confirmation.
» The 3G light on your MicroCell is solid and green.
» Your cell phone shows “AT&T MicroCell” or “AT&T M-Cell”
instead of “AT&T” as the network provider (as shown below).
AT&T
AT&T MicroCell
or
You may need to
restart your cell
phone for “AT&T
MicroCell” or “AT&T
M-Cell” to appear.
AT&T M-Cell
NOTE: Some mobile devices will display items differently.
Things To Know
Cell phones may take some time to
switch to the MicroCell.
Your cell phone may not immediately
switch to your MicroCell when you enter
its coverage area. Depending on the signal
strength of the AT&T cell tower, the time for
your cell phone to switch to the MicroCell
can vary. It may take seconds or up to five
minutes.
Connecting to the MicroCell doesn’t
always mean unlimited calling.
You can purchase AT&T Unlimited
MicroCell Calling for an individual phone
number, your whole account or use your
existing wireless plan minutes. Other
3G cell phone owners on your approved
user list also use their existing wireless
plan minutes unless they purchase the
Unlimited MicroCell Calling feature.
Calls transfer out, but don’t transfer in.
Calls seamlessly transfer from the
MicroCell to the strongest available AT&T
cell tower signal. However, calls initiated
on the cell tower do not transfer to the
MicroCell.
NOTE: With the optional Unlimited
MicroCell Calling feature, calls that
originate on the MicroCell and transfer to
a nearby AT&T cell tower continue on as
unlimited.
Restarting fixes most problems.
Like many electronic devices, the
MicroCell and your 3G cell phone may
occasionally need to be rebooted (turned
off and back on again) to reestablish their
connection to each other.
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AT&T 3G MicroCell™ User Manual | Troubleshooting
Troubleshooting
If your issue cannot be resolved via the troubleshooting steps provided in this section,
please visit att.com/3GMicroCell-Help or call AT&T Support at 1-800-331-0500.
Help With Activating Your 3G MicroCell
STEP 1: Have you completed online activation?
WWW
NO: Go to att.com/3GMicroCell-Activate.
YES: Go to STEP #2.
STEP 2: Is your power light flashing red?
NO: Go to STEP #3.
YES: Return your MicroCell to the place of purchase for
replacement.
90
MIN
STEP 3: Have you waited a full 90 minutes after completing
online activation and connecting your MicroCell to your
broadband connection?
NO: Please wait the full 90 minutes. Do not restart your MicroCell
prior to 90 minutes as this will delay your activation time.
YES: Go to STEP #4.
STEP 4: Is your GPS light solid green?
NO: Refer to page 5 “What’s the best location for the
MicroCell” for placement tips. Once you have moved the
device, wait 60 minutes for your GPS light to turn solid green.
In rare instances it may take up to 24 hours.
If you need to relocate your MicroCell beyond the reach of
your Ethernet cable, refer to page 14 “My Internet equipment
isn’t near a window and I am unable to get a GPS lock” under
the second bullet.
YES: Go to STEP #5.
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STEP 5: Is your 3G light solid green?
NO: Follow the steps below in order, until the 3G light is solid green:
• Make sure the address you used during online activation
matches the location of your MicroCell.
• Restart your MicroCell. Unplug the power adapter from the
wall outlet, wait 10 seconds, then plug it back in. Wait 30 minutes
for the 3G light to turn solid green. In rare instances it may take
up to 24 hours.
• Change to Alternate Connection on page 17, if you previously
used the “I have a network” connection on page 9.
• You may need to change your modem or router settings.
See the required firewall settings on page 23 or go to
att.com/3GMicroCell-Help.
YES: Go to STEP #6.
STEP 6: Does your 3G cell phone display “AT&T MicroCell” or
“AT&T M-Cell” on the idle screen (as shown below)?
NO: Follow the steps below in order, until “AT&T MicroCell” or
“AT&T M-Cell” appears:
• Make sure your cell phone is 3G capable and 3G service is
enabled in your device settings. The MicroCell only works with
AT&T 3G enabled cell phones.
• Restart your 3G cell phone. Turn your cell phone off and
then turn it back on. Or, in your cell phone settings, access
“Airplane Mode” and turn it on then off, or “Mobile Network
Connection” and turn it off then on.
• Make sure your 3G cell phone is on the approved user list
for your MicroCell. Go to att.com/3GMicroCell and manage
your settings.
YES: Your MicroCell is active and your device is connected successfully.
AT&T
AT&T MicroCell
or
AT&T M-Cell
NOTE: Some mobile devices will display items differently.
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AT&T 3G MicroCell™ User Manual | Troubleshooting
Help With Activating Your 3G MicroCell (cont.)
My Internet equipment isn’t near a window and I am unable to
get a GPS lock
• Use a longer Ethernet cable to move your MicroCell closer
to a window with a clear, unobstructed view of the sky.
• If a longer Ethernet cable will not resolve the issue, then
Powerline Ethernet adapters are available which use your
electrical outlets to provide Internet connections to areas
away from existing Internet equipment.
A minimum of two HomePlug AV or equivalent devices are
required. AT&T offers a HomePlug AV starter kit online at
att.com/equipment/accessories/network-equipment.jsp.
Similar devices are also available at local electronic stores.
I can’t get my MicroCell to activate in my basement
• Move your MicroCell to within 3 feet of a window with a
clear, unobstructed view of the sky.
• If your basement does not have windows, then it may
be necessary to re-locate the MicroCell to the first floor
or above. If necessary, use a longer Ethernet cable or a
Powerline Ethernet adapter (as described in the above
solution).
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Help After Activating Your 3G MicroCell
My range of coverage on the MicroCell is limited
or
I experience dropped calls on the MicroCell
1 foot
6MB
DOWNLOAD
4MB
8MB
THROUGHPUT
2MB
UPLOAD
10MB
• If your MicroCell is located next to or in close proximity
to another wireless broadcasting device, move the
MicroCell at least one foot away from that device.
• If your MicroCell is located:
> On the floor, then move it off the floor and onto a desk
or table;
> In a cabinet or closet, then move it out of the cabinet
or closet;
> Behind or next to any furniture or other insulated or
radiating devices (such as a couch, microwave, flat
panel TV, etc.) that may interfere with the MicroCell’s
broadcasting signal, then move it to a new location
where there is nothing blocking the MicroCell.
• If re-locating your MicroCell does not resolve the issue or
does not apply to you, then run a speed test at
att.com/speedtest to ensure your broadband
connection meets minimum requirements of 1.5 Mbps
download and 256 Kbps upload speeds. If necessary,
upgrade to a higher broadband speed.
• If your broadband meets minimum requirements, then
place your MicroCell in a central location of your
residence or in a location where your MicroCell is used
most frequently. If necessary, use a longer Ethernet
cable or a Powerline Ethernet adapter (as described on
page 14 “My Internet equipment isn’t near a window and
I am unable to get a GPS lock” in the second bullet).
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AT&T 3G MicroCell™ User Manual | Troubleshooting
Help After Activating Your 3G MicroCell (cont.)
I am not satisfied with the voice quality on my MicroCell
• Run a speed test at att.com/speedtest to ensure your broadband connection
meets minimum requirements of 1.5 Mbps download and 256 Kbps upload
speeds. If necessary, upgrade to a higher broadband speed.
• If your broadband meets minimum requirements and if you previously used
the “I have a network” connection on page 9, then change to the Alternate
Connection on page 17.
My MicroCell was active, but now the 3G light is flashing green
• Restart your MicroCell. Unplug the power adapter from the wall outlet, wait 10
seconds, then plug it back in. It may take an additional 30 minutes for the 3G light
to turn solid green; OR
• If your GPS light is also flashing and you’ve moved your MicroCell from its original
position where it obtained a solid GPS light, then move it back to the original
position.
My cell phone does not display “AT&T MicroCell” or “AT&T M-Cell”
• Restart your 3G cell phone. Turn your cell phone off and then turn it back on.
Or in your cell phone settings, access “Airplane Mode” and turn it on then off, or
“Mobile Network Connection” and turn it off then on.
• If restarting your 3G cell phone does not resolve the issue, then restart your MicroCell.
Unplug the power adapter from the wall outlet, wait 10 seconds, then plug it back in.
It may take an additional 30 minutes for the 3G light to turn solid green.
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Alternate Connection
This Alternate Connection should be used if:
» You are unable to activate your MicroCell using the “I have a network” connection
on page 9.
» You are experiencing voice quality issues and are a heavy Internet bandwidth user.
NOTE: This connection can only be used if you have both a modem and router.
Alternate Connection
(MicroCell is placed between your Router and Modem)
Router
STEP 2
STEP 1
Modem
STEP 3
STEP 1. Disconnect the existing Ethernet cable between your modem and
router from your modem.
STEP 2. Connect the existing Ethernet cable to the “Computer” port on your
MicroCell (the other end should still be connected to your router).
STEP 3. Connect the yellow Ethernet cable to the “Ethernet” port on your
MicroCell and the Ethernet port on your modem.
STEP 4. Wait up to 90 minutes for your 3G light to turn solid green.
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AT&T 3G MicroCell™ User Manual | Other
Decoding The Lights On Your 3G MicroCell
Status Indicator Light is
Then...
Red
Your MicroCell may need replacement.
Return it to the place of purchase.
Off
A cable may be disconnected. Make sure that all
cables are firmly attached.
Flashing
It is normal for this light to flash for up to
3 minutes. If flashing continues for more than
3 minutes, make sure your MicroCell is connected
correctly and that all cables are firmly attached.
Then, restart all devices.
Off
The MicroCell is not receiving a GPS signal.
This is normal when connecting your MicroCell for
the first time.
Power
Ethernet
GPS
If the light is off after a successful activation,
restart the MicroCell and wait until it acquires a
new GPS signal. You may need to wait up to
60 minutes to get a new signal.
If the light remains off after 60 minutes, contact
AT&T Support at 1-800-331-0500 for assistance.
Flashing Green
If the light is still flashing 60 minutes after
connecting your MicroCell for the first time, your
MicroCell cannot receive a GPS signal. Refer to
Step 4 on page 12.
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Status Indicator Light is
Off
Computer
Then...
This is normal if you used the “I have a network”
connection on page 9.
If your MicroCell is connected using the “I do not
have a network” connection on page 9 or the
Alternate Connection on page 17, check that
all cables are firmly connected.
Flashing Green
A flashing green light is normal if your MicroCell
is connected using the “I do not have a
network” connection on page 9 or the Alternate
Connection on page 17. Your computer is
transferring data.
Flashing Green
The MicroCell may be activating or downloading
new software.
3G
During the activation process, it can take up
to 90 minutes for your MicroCell to complete
activation.
If the light is still flashing after 90 minutes, refer
to Step 5 on page 13.
Flashing Red
There may be a problem with your device.
Contact AT&T Support at 1-800-331-0500
for assistance.
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AT&T 3G MicroCell™ User Manual | Other
Important Safety Instructions
NOTICE TO INSTALLERS:
The servicing instructions in this notice are for use by qualified service personnel only.
To reduce the risk of electric shock, do not perform any servicing other than that contained
in the operating instructions, unless you are qualified to do so.
NOTE TO SYSTEM INSTALLER:
For this apparatus, the cable shield/screen shall be
grounded as close as practical to the point of entry
of the cable into the building. For products sold in
the US and Canada, this reminder is provided to call
the system installer’s attention to Article 800-93 and
Article 800-100 of the NEC (or Canadian Electrical
Code Part 1), which provides guidelines for proper
grounding of the cable shield.
This symbol is intended to alert you that
uninsulated voltage within this product may have
sufficient magnitude to cause electric shock.
Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne
qu’un contact avec une pièce interne de ce
produit, sous tension et non isolée, pourrait être
suffisant pour provoquer un choc électrique. Il
est donc dangereux d’être en contact avec toute
pièce interne de ce produit.
CAUTION: To reduce the
risk of electric shock, do
not remove cover (or back).
No user-serviceable parts
inside. Refer servicing to
qualified service personnel.
WARNING
TO PREVENT FIRE OR
ELECTRICAL SHOCK, DO
NOT EXPOSE THIS UNIT TO
RAIN OR MOISTURE.
This symbol is intended to alert you of
the presence of important operating and
maintenance (servicing) instructions in the
literature accompanying this product.
Ce symbole a pour but de vous avertir qu’une
documentation importante sur le fonctionnement
et l’entretien accompagne ce produit.
20080814_Installer800
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1) Read these instructions.
2) Keep these instructions.
3) Heed all warnings.
4) Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install in
accordance with the manufacturer’s instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A groundingtype plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the
apparatus.
11) Only use attachments/accessories specified by the
manufacturer.
12) Unplug this apparatus during lightning storms or
when unused for long periods of time.
13) Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as a power-supply cord or
plug is damaged, liquid has been spilled or objects
have fallen into the apparatus, the apparatus has
been exposed to rain or moisture, does not operate
normally, or has been dropped.
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AT&T 3G MicroCell™ User Manual | Other
Important Safety Instructions (cont.)
Power Source Warning
A label on this product indicates the correct
power source for this product. Operate this
product only from an electrical outlet with
the voltage and frequency indicated on the
product label. If you are uncertain of the type
of power supply to your home or business,
consult your service provider or your local
power company. The AC inlet on the unit
must remain accessible and operable at all
times.
Ground the Product
WARNING: Avoid electric shock
and fire hazard! If this product
connects to cable wiring, be sure the
cable system is grounded (earthed).
Grounding provides some protection
against voltage surges and built-up
static charges.
Protect the Product from Lightning
In addition to disconnecting the AC power
from the wall outlet, disconnect the signal
inputs.
Verify the Power Source from the On/Off
Power Light
When the on/off power light is not
illuminated, the apparatus may still be
connected to the power source. The light
may go out when the apparatus is turned off,
regardless of whether it is still plugged into
an AC power source.
Eliminate AC Mains Overloads
WARNING: Avoid electric shock
and fire hazard! Do not overload AC
mains, outlets, extension cords, or
integral convenience receptacles. For
products that require battery power or
other power sources to operate them,
refer to the operating instructions for
those products.
Provide Ventilation and Select a Location
» Remove all packaging material before
applying power to the product.
» Do not place this apparatus on a bed, sofa,
rug, or similar surface.
» Do not place this apparatus on an unstable
surface.
» Do not install this apparatus in an
enclosure, such as a bookcase or
rack, unless the installation provides
proper ventilation.
» Do not place entertainment devices (such
as VCRs or DVDs), lamps, books, vases
with liquids, or other objects on top of this
product.
» Do not block ventilation openings.
Protect from Exposure to Moisture and
Foreign Objects
WARNING: Avoid electric shock
and fire hazard! Do not expose this
product to dripping or splashing
liquids, rain, or moisture. Objects
filled with liquids, such as vases,
should not be placed on this
apparatus.
WARNING: Avoid electric shock
and fire hazard! Unplug this product
before cleaning. Do not use a liquid
cleaner or an aerosol cleaner. Do
not use a magnetic/static cleaning
device (dust remover) to clean this
product.
WARNING: Avoid electric shock
and fire hazard! Never push objects
through the openings in this product.
Foreign objects can cause electrical
shorts that can result in electric
shock or fire.
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Firewall Settings
Service Warnings
WARNING: Avoid electric shock!
Do not open the cover of this
product. Opening or removing
the cover may expose you to
dangerous voltages. If you open
the cover, your warranty will be
void. This product contains no
user-serviceable parts.
WARNING: This device has antitampering technology. Attempts to
open the enclosure by unqualified
personnel may render the device
inoperable.
Check Product Safety
Upon completion of any service or repairs
to this product, the service technician must
perform safety checks to determine that this
product is in proper operating condition.
Protect the Product When Moving It
Always disconnect the power source when
moving the apparatus or connecting or
disconnecting cables.
Installing the MicroCell behind a firewall,
or behind a router with firewall capabilities,
requires the following ports be opened
to prevent the firewall from blocking
communication with the network.
123/UDP: NTP timing (NTP traffic)
443/TCP: Https over TLS/SSL for
provisioning and management traffic
4500/UDP: IPSec NAT Traversal (for all
signaling, data, voice traffic)
500/UDP: IPSec Phase 1 prior to NAT
detection (after NAT detection, 4500/UDP
is used)
4500/UDP: After NAT detection, 4500/
UDP is used
NOTE: Customers attempting to connect
a 3G MicroCell on their corporate Internet
connection may experience connection
issues. The 3G MicroCell is designed to
function using a direct Internet connection.
Specifications
Device Specifications
Power Supply: 100-120 VAC, 15 W; 12
VDC, 1.25 A Output
Status Indicators: Power, Ethernet, GPS,
Computer, 3G
Dimensions (H x D x W): 8.5 in. x 6.3 in. x
1.5 in. (at top), 4 in. (at legs)
Unit Weight: 1 lb 2 ounces (AC power
adapter not included)
Ambient Temperature Range: 0º to 38ºC
23
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AT&T 3G MicroCell™ User Manual | Other
RF Exposure
FCC Compliance
NOTE: This transmitter must not be
collocated or operated in conjunction
with any other antenna or transmitter.
This equipment should be installed and
operated with a minimum distance of 7.9
inches (20 cm) between the radiator and
your body.
United States FCC Compliance
This device has been tested and found
to comply with the limits for a Class B
digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to
provide reasonable protection against such
interference in a residential installation.
This equipment generates, uses, and
can radiate radio frequency energy. If not
United States
installed and used in accordance with
This equipment complies with FCC RF
exposure limits set forth for an uncontrolled the instructions, it may cause harmful
interference to radio communications.
environment. This system has been
However, there is no guarantee that
evaluated for RF exposure for humans in
reference to ANSI C 95.1 (American National interference will not occur in a particular
installation. If this equipment does cause
Standards Institute) limits. The evaluation
harmful interference to radio or television
was based on evaluation per ANI C 95.1
reception, which can be determined by
and FCC OET Bulletin 65C rev 01.01. The
turning the equipment OFF and ON, the
minimum separation distance from the
user is encouraged to try to correct
antenna/radiator to a general bystander is
7.9 inches (20 cm) to maintain compliance. the interference by one or more of the
following measures:
» Reorient or relocate the receiving
This transmitter must not be collocated or
antenna, if applicable.
operating in conjunction with any other
» Increase the separation between the
antenna or transmitter.
equipment and receiver.
» Connect the equipment into an outlet on
The availability of some specific channels
a circuit different from that to which the
and/or operational frequency bands are
receiver is connected.
country dependent and are firmware
» Consult the service provider or an
programmed at the factory to match the
experienced radio/television technician
intended destination. The firmware setting
for help.
is not accessible by the end user.
Canada
This equipment complies with IC RF
exposure limits set forth for an uncontrolled
environment. This system has been
evaluated for RF exposure for humans
in reference to Canada Health Code 6
(2009) limits. The evaluation was based on
evaluation per RSS-102 Rev 4. The minimum
separation distance from the antenna to
general bystander is 7.9 inches (20 cm) to
maintain compliance.
Any changes or modifications not expressly
approved by Cisco Systems, Inc., could
void the user’s authority to operate the
equipment.
The information shown in the FCC
Declaration of Conformity paragraph
below is a requirement of the FCC and is
intended to supply you with information
regarding the FCC approval of this device.
The phone numbers listed are for FCC
related questions only and not intended
24
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for questions regarding the connection or
operation for this device. Please contact
your service provider for any questions
you may have regarding the operation or
installation of this device.
Declaration of Conformity
This device complies with Part 15 of FCC
Rules. Operation is subject to the following
two conditions: 1) the device may not cause
harmful interference, and 2) the device must
accept any interference received, including
interference that may cause undesired
operation.
AT&T 3G MicroCell™
Model: MicroCell
Manufactured by: Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
Telephone: 770-236-1077
Software Use
The software incorporated in your device is
protected by copyright law and furnished
to you under a license agreement. You may
only use or copy this software in accordance
with the terms of your license agreement.
In connection with your purchase of this
product you were offered a copy of the
Software End User License Agreement,
including open source licenses and notices.
If you would like to have additional copies
of this document please go to:
http://www.att.com/MicroCellEndUserLicense.
Disclaimer
Cisco Systems, Inc. assumes no
responsibility for errors or omissions that
may appear in this guide. We reserve the
right to change this guide at any time
without notice.
Canada EMI Regulation
This Class B digital apparatus complies with
Canadian ICES-003.
Cet appareil numérique de la class B est
conforme à la norme NMB-003 du Canada.
This device complies with RSS-132 and
RSS-133 of the Industry Canada Rules.
Operation is subject to the following two
conditions:
» This device may not cause harmful
interference.
» This device must accept any interference
received, including interference that may
cause undesired operation.
20100527 FCC Standard
25
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AT&T 3G MicroCell™ User Manual | Other
Index
Activation
AT&T Store 5, 10
Steps 7-11
Website 10, 12
Airplane Mode 13, 16
Alternate Connection 13, 16, 17
Approved User List 5
Decoding Lights on MicroCell 18-19
Dropped Calls 15
Broadband/Internet Service
Impacts to 6
Providers 4, 5
Requirements 4, 5, 15, 16
Speed Test 15, 16
Firewall Settings 23
Frequently Asked Questions 5-6
Cell Phone
Airplane Mode 13, 16
Call Transfers 11
Display 11, 13, 16
Requirements 5, 13
Settings 5
Computer Light 4, 19
Connecting the MicroCell
Between a Modem and Router 17
To a Modem 9
To a Router 9
Customer Support 12, 18, 19
E911 Service 8
Ethernet Cable 4, 9, 12, 14, 15, 17
Ethernet Light 4, 18
Getting To Know Your Device 4
GPS Light/Signal 4, 5, 8, 12, 14, 18
Hardware Ports 4
Help
Activating MicroCell 12-14
After Activating MicroCell 15-16
Customer Support 12, 18, 19
Frequently Asked Questions 5-6
HomePlug AV 14
Internet Service/Broadband
Impacts to 6
Providers 4, 5
Requirements 4, 5, 15, 16
Speed Test 15, 16
26
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L
Lights/Status Indicators
3G 4, 11, 13, 16, 19
Computer 4, 19
Ethernet 4, 18
GPS 4, 5, 8, 12, 14, 18
Labels 4
Power 4, 10, 12, 18
Location of MicroCell 5, 8, 14, 15
MicroCell
Moving 6
Location/Placement 5, 8, 15
Return/Replacement 12, 18
Serial Number 10
Modem Settings 13, 23
Online Activation 10, 12
Overview 7
Placement of MicroCell 5, 8, 14, 15
Basement 5, 14
Power Light 4, 10, 12, 18
Powerline Ethernet Adapters 14, 15
Range of Coverage 15
Restart
Cell phone 11, 13, 16
MicroCell 11, 13, 16
Return/Replacement 12, 18
Requirements 4
RF Exposure 24
Router Settings 13, 23
Safety Instructions 20-23
Satellite Internet 4, 5
Serial Number 10
Specifications 23
Speed Test 15, 16
Troubleshooting 12-17
Activating MicroCell 12-14, 17
After Activating MicroCell 15-16, 17
Customer Support 12, 18, 19
Website 12, 13
Unlimited MicroCell Calling Feature 6, 11
Voice Quality 6, 16, 17
Wait Period (90 minutes) 10, 12, 19
Website
Activation 10, 12
Speed Test 15, 16
Help/Troubleshooting 12, 13
MicroCell Home Page 5, 6, 8, 10, 13
Wi-Fi 6
3G Light 4, 11, 13, 16, 19
27
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One-Year Limited Warranty
AT&T warrants to the first retail purchaser of this 3G MicroCell device that should this
product or any part be proved defective in materials or workmanship, from date of purchase,
as evidenced by a register receipt or other valid proof of purchase for a period of one (1)
year, then it will be subject to the terms of this one-year limited warranty. Such defects
will be repaired or replaced without charge for parts or labor directly related to the defect.
LIMITATIONS AND EXCLUSIONS: This warranty does not apply to any cost incurred for
removal or reinstallation, or to any product or part thereof which has suffered through
normal wear and tear, alteration, improper installation, physical abuse, misuse, neglect or
accident. Nor does it cover defects caused by shipment to an AT&T service center, or repair
or service of the product by anyone other than an AT&T service center. Damage resulting
from an act of God, including but not limited to fire, flood, earthquake and other natural
disasters will be excluded. This limited warranty is in lieu of all other warranties, express
or implied either in fact or by operations of law, statutory or otherwise, including, but not
limited to, any implied warranty of merchantability or fitness for a particular use. AT&T
does not authorize any other person to assume any liability beyond the warranty herein
described. In no event, whether based in contract, tort or any other legal theory, shall
AT&T or any of its agents or sellers be liable for incidental, consequential, indirect, special,
or punitive damages of any kind resulting from the use of this product, including but not
limited to interrupted or incomplete phone calls, omission or negligence arising out of
any breach of this warranty. In no event shall AT&T or its agents or sellers be liable for any
damages however defined in an amount in excess of the purchase price.
Product and service availability is subject to change without notice.
© 2009-2010 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are
trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other
countries. A listing of Cisco’s trademarks can be found at www.cisco.com/go/trademarks.
Third-party trademarks mentioned are the property of their respective owners. The use of
the word partner does not imply a partnership relationship between Cisco and any other
company. (1009R)
AT&T, the AT&T logo, AT&T 3G MicroCell, U-verse and all other AT&T marks contained herein
are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other
marks contained herein are the property of their respective owners.
Cisco Systems, Inc.
5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042
678.277.1120 www.cisco.com
December 2010
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