GemTek Technology DPH153AT Small Cell SC-DPH153-LA, Dual Band 1 port User Manual

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Document ID	1816081
Application ID	iVU+63yznohCHGXFikxPpw==
Document Description	User Manual Part 2
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	21.68kB (271044 bits)
Date Submitted	2012-10-16 00:00:00
Date Available	2013-04-14 00:00:00
Creation Date	2012-09-19 15:53:19
Producing Software	Acrobat Distiller 10.1.4 (Windows)
Document Lastmod	2012-10-15 13:43:00
Document Title	untitled

User Guide
DPH153 3G Small Cell
Power
Ethernet
Location
3G
Contents
Notice to Installers ............................................................................................................. iv
IMPORTANT SAFETY INSTRUCTIONS................................................................................ iv
Requirements ..................................................................................................................... 1
Package Contents .......................................................................................................... 1
Front Panel ......................................................................................................................... 1
Back Panel ......................................................................................................................... 1
Serial Number Tip .............................................................................................................. 2
Overview ............................................................................................................................ 2
Connect Your Device to the Internet .................................................................................. 3
Power on Your Device ........................................................................................................ 3
Activate Your Device Online ............................................................................................... 4
Wait While Your Device Connects ...................................................................................... 4
Confirm Your Success ....................................................................................................... 4
Things to Know .................................................................................................................. 4
Troubleshooting ................................................................................................................. 5
Help With Activating Your DPH153 3G Small Cell ........................................................... 5
Help After Activating Your DPH153 3G Small Cell .......................................................... 6
Decoding The Lights On Your DPH153 3G Small Cell........................................................ 7
Specifications .................................................................................................................... 8
RF Exposure ....................................................................................................................... 8
Frequently Asked Questions .............................................................................................. 9
Index ................................................................................................................................ 10
FCC Compliance .............................................................................................................. 12
iii
Notice to Installers
The servicing instructions in this notice are for use by qualified service personnel only. To
reduce the risk of electric shock, do not perform any servicing other than that contained in
the operating instructions, unless you are qualified to do so.
Note to System Installer
For this apparatus, the cable shield/screen shall be grounded as
close as practical to the point of entry of the cable into the
building. For products sold in the US and Canada, this reminder
is provided to call the system installer’s attention to Article
800-93 and Article 800-100 of the NEC (or Canadian Electrical
Code Part 1), which provides guidelines for proper grounding of
the cable shield.
CAUTION: To reduce the risk of electric shock, do not remove cover (or back).
No user-serviceable parts inside. Refer servicing to qualified service personnel.
WARNING
TO PREVENT FIRE OR ELECTRICAL SHOCK, DO
NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.
This symbol is intended to alert you that uninsulated voltage
within this product may have sufficient magnitude to cause
electric shock. Therefore, it is dangerous to make any kind of
contact with any inside part of this product.
Ce symbole a pour but d’alerter toute personne qu’un contact
avec une pièce interne de ce produit, sous tension et non isolée,
pourrait être suffisant pour provoquer un choc électrique. Il est
donc dangereux d’être en contact avec toute pièce interne de ce
produit.
This symbol is intended to alert you of the presence of important operating
and maintenance (servicing) instructions in the literature accompanying this
product.
Ce symbole a pour but de vous avertir qu’une documentation importante sur
le fonctionnement et l’entretien accompagne ce produit.
20080814_Installer800
IMPORTANT SAFETY INSTRUCTIONS
1)
2)
3)
4)
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
5) Do not use this apparatus near water.
6) Clean only with dry cloth.
7) Do not block any ventilation openings. Install
in accordance with the manufacturer’s
instructions.
8) Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus
(including amplifiers) that produce heat.
9) Do not defeat the safety purpose of the polarized
or grounding-type plug. A polarized plug has two
blades with one wider than the other. A groundingtype plug has two blades and a third grounding
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet.
10) Protect the power cord from being walked on
or pinched particularly at plugs, convenience
receptacles, and the point where they exit from
the apparatus.
11) Only use attachments/accessories specified by
the manufacturer.
12) Unplug this apparatus during lightning storms or
when unused for long periods of time.
13) Refer all servicing to qualified service personnel.
Servicing is required when the apparatus has been
damaged in any way, such as a power-supply
cord or plug is damaged, liquid has been spilled
or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture,
does not operate normally, or has been dropped.
iv
Power Source Warning
A label on this product indicates the correct power source
for this product. Operate this product only from an electrical
outlet with the voltage and frequency indicated on the
product label. If you are uncertain of the type of power
supply to your home or business, consult your service
provider or your local power company. The AC inlet on the
unit must remain accessible and operable at all times.
Ground the Product
WARNING: Avoid electric shock and fire
hazard! If this product connects to cable wiring,
be sure the cable system is grounded (earthed).
Grounding provides some protection against
voltage surges and built-up static charges.
Protect the Product from Lightning
In addition to disconnecting the AC power from the wall
outlet, disconnect the signal inputs.
Verify the Power Source from the On/Off
Power Light
When the on/off power light is not illuminated, the
apparatus may still be connected to the power source.
The light may go out when the apparatus is turned
off, regardless of whether it is still plugged into an AC
power source.
IMPORTANT SAFETY INSTRUCTIONS, continued
Eliminate AC Power/Mains Overloads
WARNING: Avoid electric shock and
fire hazard! Do not overload AC power/
mains, outlets, extension cords, or integral
convenience receptacles. For products that
require battery power or other power sources to
operate them, refer to the operating instructions
for those products.
Provide Ventilation and Select a
Location
• Remove all packaging material before applying power
to the product.
• Do not place this apparatus on a bed, sofa, rug, or
similar surface.
WARNING: Avoid electric shock and fire
hazard! Never push objects through the openings
in this product. Foreign objects can cause
electrical shorts that can result in electric shock
or fire.
Service Warnings
WARNING: Avoid electric shock! Do
not open the cover of this product. Opening or
removing the cover may expose you to dangerous
voltages. If you open the cover, your warranty
will be void. This product contains no userserviceable parts.
• Do not place this apparatus on an unstable surface.
• Do not install this apparatus in an enclosure, such as
a bookcase or rack, unless the installation provides
proper ventilation.
• Do not place entertainment devices (such as VCRs
or DVDs), lamps, books, vases with liquids, or other
objects on top of this product.
• Do not block ventilation openings.
Operating Environment
This product is designed for operation indoors with a
temperature range from 32° to 104°F (0° to 40°C).
Each product should have adequate spacing on all sides
so that the cooling air vents on the chassis are not
blocked.
Protect from Exposure to
Moisture and Foreign Objects
WARNING: This device has antitampering technology. Attempts to open the
enclosure by unqualified personnel may render
the device inoperable.
Check Product Safety
Upon completion of any service or repairs to this
product, the service technician must perform safety
checks to determine that this product is in proper
operating condition.
Protect the Product When
Moving It
Always disconnect the power source when moving the
apparatus or connecting or disconnecting cables.
20110316_Cable_Safety
WARNING: Avoid electric shock and fire
hazard! Do not expose this product to dripping
or splashing liquids, rain, or moisture. Objects
filled with liquids, such as vases, should not be
placed on this apparatus.
WARNING: Avoid electric shock and fire
hazard! Unplug this product before cleaning. Do
not use a liquid cleaner or an aerosol cleaner. Do
not use a magnetic/static cleaning device (dust
remover) to clean this product.
Requirements
To use the DPH153 3G Small Cell™, you will need:
• High-speed Internet service. For best performance, download speeds of at least
1.5 Mbps and upload speeds of at least 256 Kbps are recommended. There are no
restrictions on broadband service providers. Satellite Internet service is not supported.
• Modem or optional wireless router.
Package Contents
• DPH153 3G Small Cell
• AC power adapter
• Yellow ethernet cable
• Quick Reference Guide
Back Panel
Front Panel
3G
Power
Ethernet
Location
3G
Ethernet
Ethernet
Ethernet
Reset
Reset
Reset
Power
Power
Power
T15583
Location
T15582
Power
Ethernet
• User Guide
Serial Number (S/N) Tip
Write down your DPH153 3G Small Cell’s serial number; you’ll need it for online activation
and future reference. It can be found on the bottom of the device or on the box label.
Tested To Comply
With FCC Standards
For Home or Office Use
LISTED
I.T.E.
E218211
FCC ID: MXF-DPH153AT
Model: DPH153
P/N: 74-11121-01
HW Version: 1.0
Rating: 12V 0.8A
CSN: 123456789
Serial Number
Date Code: 07/08
S/N: FFAA11-123456789C
Factory ID: ks001
MADE IN CHINA
T15586
MAC: XXXXXXXXXXXX
Serial # (S/N)
Overview
This guide will take you step-by-step through configuration, activation, and confirmation.
Connect your device to the Internet.
Power on your device.
Activate your device.
Wait while your device connects.
3G
Confirm your success.
Connect Your Device
to the Internet
Connect the yellow ethernet cable from the
“Ethernet” port on your DPH153 3G Small
Cell to your router.
Back of Router
Ethernet
Reset
T15584
Power
Power On Your Device
Connect your DPH153 3G Small Cell to a
power outlet with the AC power adapter.
The Power light on the front of the device
will come on immediately.
Ethernet
Reset
Power
T15585
To Wall Outlet
Activate Your Device
To activate your device, follow your service provider-specific instructions.
Wait While Your Device Connects
Equipment and setup time may vary. Contact your service provider for instructions.
Confirm Your Success
Your device is configured and working properly when:
• The 3G light on your DPH153 3G Small Cell is solid and green.
• You are able to place a phone call using your DPH153 3G Small Cell.
• Contact your service provider for additional details.
Things to Know
Cell phones may take some time to switch to the DPH153 3G
Small Cell
Your cell phone may not immediately switch to your DPH153 3G Small Cell when you
enter its coverage area. Depending on the signal strength of the cell tower, the time for your
cell phone to switch to the DPH153 3G Small Cell can vary. It may take seconds or up to
five minutes.
Calls transfer out, but don’t transfer in
Calls transfer from the DPH153 3G Small Cell to the strongest available cell tower signal.
However, calls initiated on the cell tower do not transfer to the DPH153 3G Small Cell.
Restarting fixes most problems
Like many electronic devices, the DPH153 3G Small Cell and your 3G cell phone may
occasionally need to be rebooted (turned off and back on again) to reestablish their
connection to each other.
Troubleshooting
If your issue cannot be resolved via the troubleshooting steps provided in this section,
please contact your service provider.
Help With Activating Your DPH153 3G Small Cell
STEP 1: Have you completed activation?
NO: Follow your service provider-specific instructions.
YES: Go to STEP 2.
STEP 2: Is your power light flashing red?
NO: Go to STEP 3.
YES: Contact your service provider for instructions on how to replace the device.
STEP 3: Is your 3G light solid green?
NO: Follow the steps below in order, until the 3G light is solid green:
• Restart your DPH153 3G Small Cell. Unplug the power adapter from the wall
outlet, wait 10 seconds, then plug it back in. Wait 30 minutes for the 3G light to
turn solid green. In rare instances it may take up to 24 hours.
• Ensure that your network settings are based on recommendations from your
service provider.
YES: Your DPH153 3G Small Cell is active and connected successfully.
Help After Activating Your DPH153 3G Small Cell
My range of coverage on the DPH153 3G Small Cell is limited or I experience
dropped calls on the DPH153 3G Small Cell.
• If your DPH153 3G Small Cell is located next to or in close proximity to another wireless
broadcasting device, move the DPH153 3G Small Cell at least one foot away from that
device.
• If your DPH153 3G Small Cell is located:
- On the floor, then move it off the floor and onto a desk or table;
- In a cabinet or closet, then move it out of the cabinet or closet;
- Behind or next to any furniture or other insulated or radiating devices (such as a
couch, microwave, flat panel TV, etc.) that may interfere with the DPH153 3G
Small Cell’s broadcasting signal, then move it to a new location where there is
nothing blocking the DPH153 3G Small Cell.
• If re-locating your DPH153 3G Small Cell does not resolve the issue or does not apply
to you, then run a speed test to ensure your broadband connection meets minimum
requirements of 1.5 Mbps download and 256 Kbps upload speeds. If necessary,
upgrade to a higher broadband speed.
• If your broadband meets minimum requirements, then place your DPH153 3G Small
Cell in a central location of your residence or in a location where your DPH153 3G
Small Cell is used most frequently. If necessary, use a longer Ethernet cable or a
Powerline Ethernet adapter.
• It is possible as you move around your home that your DPH153 3G Small Cell is
handing over your call to a cell tower, especially as you move further from the DPH153
3G Small Cell.
I am not satisfied with the voice quality on my DPH153 3G Small Cell
• Run a speed test to ensure your broadband connection meets minimum requirements
of 1.5 Mbps download and 256 Kbps upload speeds. If necessary, upgrade to a higher
broadband speed.
My DPH153 3G Small Cell was active, but now the 3G light is flashing green
• Restart your DPH153 3G Small Cell. Unplug the power adapter from the wall outlet,
wait 10 seconds, then plug it back in. It may take an additional 30 minutes for the 3G
light to turn solid green.
Decoding The Lights On Your DPH153 3G
Small Cell
Status Indicator Light is
Indicates:
Power
Off
No power to the device. (check the power
adapter connections, and check the power
source)
Red
Error condition
Green
Normal operation
Off
No connection established.
Green
Link is established.
Off
The device is still initializing.
Green (blinking)
An attempt to acquire device location.
Green
The device location has been acquired.
Off
The device is still initializing.
Green (blinking)
The device is communicating (or attempting to
communicate) with the provisioning systems
(checking registration status, updating firmware
if required, etc.)
Green
The device has been activated.
Ethernet
Location
3G
Pressing the Reset Button
When pressing the Reset button, the 3G LED will initially blinks “fast” for approximately 5
seconds. If the button is released during this time period, the device restarts. If the reset
button is held continuously for more than 5 seconds when the 3G LED is blinking “fast,”
the LED blinks “slow” for another 5 seconds (approximate). If the button is released during
this time period, the device resets to factory settings. If the button is still being held, the
3G LED eventually turns off.
Specifications
Power Supply
Input: AC 100V-240V, 50-60 Hz; Output: DC 12V 1.25A. Interchangeable PIN (UL, VDE)
Status Indicators
Four Lights: Power (Green, Red); Location (Green); Ethernet (Green); 3G (Green, Red)
Dimensions
210 x 180 x 60 mm (HxLxW)
Unit Weight
Unit: 476.27 grams (1lb 0.8oz); Box: 955.37 g (2lb 1.7oz)
Ambient Temperature Range
0-40C
RF Exposure
NOTE: This transmitter must not be collocated or operated in conjunction with any other
antenna or transmitter. This equipment should be installed and operated with a minimum
distance of 7.9 inches (20 cm) between the radiator and your body.
United States
This equipment complies with FCC RF exposure limits set forth for an uncontrolled environment.
This system has been evaluated for RF exposure for humans in reference to ANSI C 95.1
(American National Standards Institute) limits. The evaluation was based on evaluation per
ANI C 95.1 and FCC OET Bulletin 65C rev 01.01. The minimum separation distance from the
antenna/radiator to a general bystander is 7.9 inches (20 cm) to maintain compliance.
This transmitter must not be collocated or operating in conjunction with any other antenna
or transmitter.
The availability of some specific channels and/or operational frequency bands are
country dependent and are firmware programmed at the factory to match the intended
destination. The firmware setting is not accessible by the end user.
Canada
This equipment complies with IC RF exposure limits set forth for an uncontrolled
environment. This system has been evaluated for RF exposure for humans in reference to
Canada Health Code 6 (2009) limits. The evaluation was based on evaluation per RSS102 Rev 4. The minimum separation distance from the antenna to general bystander is
7.9 inches (20 cm) to maintain compliance.
Frequently Asked Questions
Will all cell phones work with my DPH153 3G Small Cell?
This depends on your service provider’s implementation. Contact your service provider for
details.
Do I need to change any settings on my cell phone to make it
work with my DPH153 3G Small Cell?
This may vary depending on your service provider’s implementation. Contact your service
provider for details.
What type of Internet service does the DPH153 3G Small Cell
need?
The DPH153 3G Small Cell uses high-speed Internet service over DSL or cable. For best
performance, your service should have download speeds of at least 1.5 Mbps and upload
speeds of at least 256 Kbps. You can use any high-speed Internet service provider.
Satellite Internet service is not supported. Contact your Internet Service Provider if your
Internet service is slower than minimum requirements.
Why did my DPH153 3G Small Cell lights go off during
activation?
Your DPH153 3G Small Cell automatically checks for software updates each time you
turn it on. If necessary, the DPH153 3G Small Cell downloads updated software and then
restarts.
Will my DPH153 3G Small Cell slow down my network?
The DPH153 3G Small Cell takes up very little of your bandwidth. Downloading music,
videos, or other large files may impact the bandwidth available for your DPH153 3G Small
Cell and affect voice quality.
Should I use my DPH153 3G Small Cell for data instead of Wi-Fi?
The DPH153 3G Small Cell supports data usage. However, it is not intended to be a
replacement for your wireless network (Wi-Fi).
How do I move my DPH153 3G Small Cell to a new location?
Contact your service provider.
I have more questions.
Contact your service provider.
DPH153 3G Small Cell
Index
Moving 6
Location/Placement
Activation
Return/Replacement
AT&T Store
Steps
5, 10
Serial Number
7-11
Website
E911 Service
Alternate Connection
13, 17, 18
Approved User List
Ethernet Cable
4, 9, 12, 14, 16, 18
Ethernet Light
4, 20
Broadband/Internet Service
Firewall Settings
Providers
4, 5
Requirements
Getting To Know Your Device
GPS Light/Signal
Cell Phone
Hardware Ports
Call Transfers
11
4, 5, 8, 12, 14, 20
Activating DPH153 3G Small Cell
12-14
5, 13
After Activating DPH153 3G Small Cell
15-17
Computer Light
4, 21
Customer Support
Connecting the DPH153 3G Small Cell
Between a Modem and Router
To a Modem
18
Frequently Asked Questions
HomePlug AV
14
Internet Service/Broadband
12, 20, 21
Impacts to
Providers
4, 5
Decoding Lights on DPH153 3G Small Cell
20-21
Requirements
10
15
12, 20, 21
Customer Support
Dropped Calls
Help
11, 13, 17
Requirements
5-6
4, 5, 15, 16
15, 17
To a Router
25
Frequently Asked Questions
Impacts to
Settings
10
Display
12, 20
10, 12
Speed Test
5, 8, 15
Speed Test
4, 5, 16, 17
15, 17
5-6
L
Lights/Status Indicators
Safety Instructions
3G
4, 11, 13, 17, 20, 21
Computer
4, 21
Ethernet
GPS
Satellite Internet
4, 20
4, 5, 8, 12, 14, 20
Labels
Power
4, 10, 12, 20
22-25
4, 5
Serial Number
10
Specifications
25
Speed Test
15, 17
Troubleshooting
Location of DPH153 3G Small Cell
5, 8, 14, 15
12-18
Activating DPH153 3G Small Cell
12-14
After Activating DPH153 3G Small Cell
15-17
Modem Settings
Mobile App
13, 25
Customer Support
Website
12, 20, 21
12, 13
Online Activation
Overview
10, 12
Unlimited DPH153 3G Small Cell
Calling Feature 6, 11
Placement of DPH153 3G Small Cell
5, 8, 14, 15
Basement
Power Light
5, 14
Voice Quality
6, 17, 18
Wait Period (90 minutes)
4, 10, 12, 20
Powerline Ethernet Adapters
14, 16
10, 12, 18, 20,
21
Website
Activation
10, 12
Range of Coverage
15, 16
Restart
Cell phone
Speed Test
11, 13, 17
DPH153 3G Small Cell
Return/Replacement
Requirements
RF Exposure
26
Router Settings
DPH153 3G Small Cell Home Page
5, 6, 8, 10, 13
15, 17
Help/Troubleshooting
11, 13, 17
12, 20
Wi-Fi
12, 13
3G Light 4, 11, 13, 17, 19, 21
13, 25
11
FCC Compliance
United States FCC Compliance
This device has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against such interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy. If not installed
and used in accordance with the instructions, it may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment OFF and ON, the
user is encouraged to try to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna, if applicable.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the service provider or an experienced radio/television technician for help.
Any changes or modifications not expressly approved by Cisco Systems, Inc., could void
the user’s authority to operate the equipment.
The information shown in the FCC Declaration of Conformity paragraph below is a
requirement of the FCC and is intended to supply you with information regarding the FCC
approval of this device. The phone numbers listed are for FCC related questions only and
not intended for questions regarding the connection or operation for this device. Please
contact your service provider for any questions you may have regarding the operation or
installation of this device.
Declaration of Conformity
This device complies with Part 15 of FCC Rules. Operation is subject to the following two
conditions: 1) the device may not cause harmful interference, and 2) the device must
accept any interference received, including interference that may cause undesired
operation.
DPH153 3G Small Cell
Model: DPH153
Manufactured by: Cisco Systems, Inc.
5030 Sugarloaf Parkway
Lawrenceville, Georgia 30044 USA
Telephone: 678 277-1120
12
Canada EMI Regulation
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la class B est conforme à la norme NMB-003 du Canada.
This device complies with RSS-132 and RSS-133 of the Industry Canada Rules.
Operation is subject to the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that may
cause undesired operation.
20081121 FCC Standard
Software and Firmware Use
The software described in this document is protected by copyright law and furnished to
you under a license agreement. You may only use or copy this software in accordance
with the terms of your license agreement.
The firmware in this equipment is protected by copyright law. You may only use the
firmware in the equipment in which it is provided. Any reproduction or distribution of this
firmware, or any portion of it, without our express written consent is prohibited.
Disclaimer
Cisco Systems, Inc. assumes no responsibility for errors or omissions that may appear in
this guide. We reserve the right to change this guide at any time without notice.
13
Cisco Systems, Inc.
5030 Sugarloaf Parkway, Box 465447
Lawrenceville, GA 30042
678 277-1120
800 722-2009
www.cisco.com
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other
countries. To view a list of Cisco’s trademarks, go to this URL: www.cisco.com/go/trademarks.
Third party trademarks mentioned are the property of their respective owners.
The use of the word partner does not imply a partnership relationship between Cisco and any other company.
(1110R)
© 2012 Cisco and/or its affiliates. All rights reserved.
October 2012
Part Number 78-4071003-01

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