GemTek Technology WRTM-331 THINGS User Manual

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Cautions and Disclaimers PreparationPart Names Symbio SetupTable of Contents

Icon Glossary Using SymbioTroubleshooting Specifications

Cautions and DisclaimersSafety PrecautionsDisclaimers, Trademarks, etc.

Safety PrecautionsThe rating plate is on the bottom of the product.WARNING:TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER. NO USERSERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.TO PREVENT ELECTRIC SHOCK, MATCH WIDE BLADE OF PLUG TO WIDE SLOT OF AC POWEROUTLET, THEN FULLY INSERT.Warnings:Handling the cord on this product will expose you to lead, a chemical known to the State of Californiato cause cancer and birth defects or other reproductive harm. Wash hands after handling.Do not expose the product to liquids. Do not place items containing liquid on top of the product, suchas glasses or vases.Keep the product away from direct sunlight, extreme cold, or heat sources. Exposure to extremetemperatures may damage or reduce the life of the product.IMPORTANT SAFETY INSTRUCTIONS1. Do not use this product near water.2. Clean only with a dry cloth.3. Do not block any of the ventilation openings.4. Do not install near any heat sources such as radiators, heat registers, stoves, or otherdevices that produce heat.5. Protect the AC adapter and cord from being on damaged or pinched.6. Only use approved attachments and accessories.7. Unplug this product during lightning storms.

8. Refer all servicing to qualified service personnel.Servicing is required when the product has been damaged in any way, including when thepower cord or plug is damaged, liquid has been spilled or objects have fallen into theproduct, the product has been exposed to rain or moisture, the product does not operatenormally, or the product has been dropped.9. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plugdirectly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire orelectric shock, possibly resulting in serious injury. Always confirm that the power plug (andextension cable plug if used) has been fully inserted into the socket, to ensure a secureelectrical connection. Failure to do so may result in a fire or electric shock, possibly resultingin serious injury. Be careful if you use a power strip. An overload on one socket could causea fire or electric shock, possibly resulting in serious injury.Critical ApplicationsThis product is not designed for any "critical applications.""Critical applications" means life support systems, medical applications, connections toimplanted medical devices, commercial transportation, nuclear facilities or systems, or anyother applications where product failure could lead to injury to persons, loss of life, orcatastrophic property damage.ACCORDINGLY, TOSHIBA VISUAL SOLUTIONS CORPORATION (hereinafter "TVS"), ITSAFFILIATES AND SUPPLIERS DISCLAIM ANY AND ALL LIABILITY ARISING OUT OFTHE USE OF THE PRODUCT IN ANY CRITICAL APPLICATIONS. IF YOU USE THEPRODUCT IN A CRITICAL APPLICATION, YOU, AND NOT TVS, ASSUME FULLRESPONSIBILITY FOR SUCH USE.ADDITIONAL SAFETY INSTRUCTIONS1. If the product should emit smoke or an unusual odor, immediately disconnect the AC adapterfrom the wall outlet and obtain service from an authorized service provider.USAFederal Communications Commission StatementFCC Compliance StatementThis device complies with Part 15 of the FCC Rules.

Operation is subject to the following two conditions:(1) This device may not cause harmful interference, and (2) This device must accept any interferencereceived, including interference that may cause undesired operationInterferenceThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.Consult the dealer or an experienced radio/TV technician for help.Bluetooth® and Wireless LAN devices operate within the same radio frequency range and mayinterfere with one another. If you use Bluetooth and Wireless LAN devices simultaneously, you mayoccasionally experience a less than optimal network performance or even lose your networkconnection. If you should experience any such problem, immediately turn off your Bluetooth orWireless LAN device.Wireless RadioRadio Frequency Interference RequirementsThis device is restricted to indoor use due to its operation in the 5.15 GHz to 5.25 GHz frequencyrange. FCC requires this product to be used indoors for frequency range 5.15 GHz to 5.25 GHz toreduce the potential for harmful interference to co-channel Mobile Satellite systems.High power radars are allocated as primary users of the 5.25 GHz to 5.35 GHz and 5.65 GHz to 5.85GHz bands. These radar stations can cause interference with and/or damage this device.Important: Any changes or modifications not expressly approved by the party responsible forcompliance could void the user’s authority to operate this equipment. This device and its antenna(s)

must not be co-located or operating in conjunction with any other antenna or transmitter.FCC Notice "Declaration of Conformity Information"This equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation.This equipment generates, uses and can radiate radio frequency energy and, if not installed and usedin accordance with the instructions, it may cause harmful interference to radio communications.However, there is no guarantee that interference will not occur in a particular installation. If thisequipment does cause harmful interference to radio or television reception, which can be determined byturning the equipment off and on, the user is encouraged to try to correct the interference by one ormore of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and receiver.Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help.Changes or modifications made to this equipment not expressly approved by TVS or parties authorizedby TVS could void the user's authority to operate the equipment.FCC Radiation Exposure StatementThis equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.This equipment should be installed and operated with minimum distance 20cm between the radiator &your body.Wireless LAN and Your HealthWireless LAN products, like other radio devices, emit radio frequency electromagnetic energy. The levelof energy emitted by Wireless LAN devices however is far much less than the electromagnetic energyemitted by wireless devices such as mobile phones.Because Wireless LAN products operate within the guidelines found in radio frequency safetystandards and recommendations, TVS believes Wireless LAN is safe for use by consumers. Thesestandards and recommendations reflect the consensus of the scientific community and result fromdeliberations of panels and committees of scientists who continually review and interpret the extensiveresearch literature.

In some situations or environments, the use of Wireless LAN may be restricted by the proprietor of thebuilding or responsible representatives of the organization if the risk of interference to other devices orservices is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devices in a specific organization orenvironment, you are encouraged to ask for authorization to use the Wireless LAN device prior toturning on the equipment.Bluetooth® Wireless Technology and Your HealthProducts with Bluetooth® wireless technology, like other radio devices, emit radio frequencyelectromagnetic energy. The level of energy emitted by devices with Bluetooth wireless technologyhowever is much less than the electromagnetic energy emitted by wireless devices such as mobilephones.Because products with Bluetooth wireless technology operate within the guidelines found in radiofrequency safety standards and recommendations, TVS believes Bluetooth wireless technology is safefor use by consumers.These standards and recommendations reflect the consensus of the scientific community and resultfrom deliberations of panels and committees of scientists who continually review and interpret theextensive research literature.In some situations or environments, the use of Bluetooth wireless technology may be restricted by theproprietor of the building or responsible representatives of the organization if the risk of interference toother devices or services is perceived or identified as harmful.If you are uncertain of the policy that applies on the use of wireless devices in a specific organization orenvironment, you are encouraged to ask for authorization to use the device with Bluetooth wirelesstechnology prior to turning on the equipment.PRECAUTIONSNotes on handlingWhen shipping the product, the original shipping carton and packing materials come inhandy. For maximum protection, repack the product as it was originally packed at thefactory. Take care not to give it a shock or shake when carrying.Do not use volatile liquids, such as insect spray, near the product. Do not leave rubber orplastic products in contact with this product for a long time. They will leave marks on thefinish.

The product may become warm after a long period of use. This is not a malfunction.When the product is not in use for a long period, disconnect the power.If you do not use the product for a long period, the product may not function properly. Turnon and use the product occasionally.Notes on locatingPlace the product on a level surface. Do not use it on a shaky or unstable surface such as awobbling table or inclined stand.When you place this product near a TV, radio, or VCR, the playback picture may becomepoor and the sound may be distorted. In this case, place the product away from the TV,radio, or VCR.Do not use this product in places which are extremely hot, cold, dusty or humid.Do not restrict the air flow of this product by placing somewhere with poor air flow, bycovering it with a cloth, or by placing it on bedding or carpeting.Notes on cleaningUse a soft, dry cloth for cleaning.For stubborn dirt, soak the cloth in a weak detergent solution, wring well and wipe. Use a drycloth to wipe it dry. Do not use any type of solvent, such as thinners and benzene, as theymay damage the surface of the product.If you use a chemical saturated cloth to clean the product, follow that product’s instructions.Notes on moisture condensationMoisture condensation damages the product.Moisture condensation may occur:When you bring the product directly from a cold place to a warm place.When you use the product in a room where you just turned on the heater, or a place wherethe cold wind from the air conditioner directly hits the product.About "disposal" and "transfer" of this productWhen you dispose of this product, abide by local ordinance or regulation.

We recommend removing personal information by initializing all settings when disposing ortransferring this product. Press and hold the Reset button to initialize all settings.⇒ Part NamesOn RecyclingThis product's packaging materials are recyclable and can be reused.Please dispose of any materials in accordance with your local recycling regulations.

Disclaimers, Trademarks, etc.PRODUCT DISCLAIMERS AND LEGALINFORMATIONImportant Legal Disclaimers. Please note that some Legal Disclaimers are product or featurespecific and may not be applicable to you.GENERAL DISCLAIMER1. Product specificationsThe information contained in this manual, including but not limited to any productspecifications, is subject to change without notice.2. WarrantyToshiba Visual Solutions Corporation ("TVS") does not give any additional warrantiesbeyond those contained in TVSʼs description of the individual product or as provided by law.TVS PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHERINFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANYIMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULARPURPOSE WITH REGARD TO ANY OF THE FOREGOING. TVS ASSUMES NOLIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANYTECHNICAL OR TYPOGRAPHICAL ERRORS OR OMISSIONS CONTAINED HEREIN ORFOR DISCREPANCIES BETWEEN THE PRODUCT AND THE MANUAL. IN NO EVENTSHALL TVS BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, OREXEMPLARY DAMAGES, WHETHER BASED ON TORT, CONTRACT OR OTHERWISE,ARISING OUT OF OR IN CONNECTION WITH THIS MANUAL OR ANY OTHERINFORMATION CONTAINED HEREIN OR THE USE THEREOF.3. Internet CapabilitySome features may require an always-on broadband internet connection, firmware updateand/or additional bandwidth. Internet services may not be available to you in your region.Third party internet services are not provided by TVS, may change or be discontinued at anytime and may be subject to third party restrictions.

Part NamesFrontBackBottomAccessories

Front1. Lens coverCan be rotated to cover and turn off the video camera.2. Volume down buttonPress to decrease the volume.3. Volume indicatorDots lights up as the volume is changed.4. Microphone mute/Talk buttonPress to turn off the microphones. The icon will turn red when the microphones are off. Press againto turn them back on.Press and hold this button for 2 seconds to wake up Alexa, then talk directly to your Symbio.

5. Volume up buttonPress to increase the volume.6. Microphone holesUsed for voice operations.7. CameraUsed for monitoring.8. Night vision LEDInfrared LED for night vision.9. Light ringLights up in different colors to let you know what Symbio is doing.⇒ Light Ring Status10. Camera indicatorLights up when the camera is on.11. SpeakerEmits sound when playing back an audio source.

Back1. Network/Pairing buttonPress briefly to activate Bluetooth® pairing mode.Press and hold for about 10 seconds to activate Wi-Fi pairing mode.NoteBluetooth pairing mode is activated for 60 seconds.Wi-Fi access point pairing mode is activated for 30 minutes.2. USB terminalUsed in the manufacturing process and after-sales service. This is not for consumer use like chargingmobile devices or copying files.3. Power inputConnect the supplied AC adapter.

Bottom1. Reset buttonImportantThis process will reset Symbio to the factory default settings. This means all rules will be deleted,all sensors will be orphaned and any device settings will be lost. This is not reversible.Press and hold the button using a paper clip or something similar.Pressing and holding the button makes the Volume and Microphone mute indicators start blinking.After they stop blinking and shut off, release the button. This will restore the factory default settings.If this is the primary Z-Wave controller for your network, resetting it will orphan the nodes in yournetwork and it will become necessary to exclude and re-include all of the nodes in the network.

AccessoriesAC adapterThis is used to power Symbio.

Light Ring StatusSymbio’s light ring lights up/flashes in different colors to indicate its status.Ring LED color and status Status of SymbioLights up white. Symbio is connected to Wi-Fi.Symbio has been turned on.Ready for initial setup.Flashes blue slowly. Symbio is searching for a target wireless router.Flashes yellow slowly. A network connection error has occurred.Flashes red slowly. Symbio is unable to update its firmware.Flashes white slowly. Symbio is updating its firmware.Flashes white rapidly. Symbio has entered Wi-Fi pairing mode (APmode).Flashes blue rapidly. Symbio has entered Bluetooth pairing mode.Flashes red rapidly. Symbio is sounding a siren.

PreparationFollow the steps below to use Symbio.1. Placement of your Symbio.Because Symbio includes a security camera, you should place it where the camera can see whatyou want to monitor. On a shelf or on the kitchen counter are great options.2. Plug in your Symbio.Plug the included AC adapter into your Symbio and connect to an AC outlet. When you first plug in,the light ring will be white.3. Download the Toshiba Smart Home app.Download the Toshiba Smart Home app to your smartphone or tablet from the App Store orGoogle Play. The app is where you will control most of the features and settings of the Symbio.4. Open the Toshiba Smart Home app.The setup process will start automatically when you open the app. During setup, you will beconnecting Symbio to the Internet.You will need:Your Wi-Fi passwordAn Amazon account sign-inSee Symbio Setup for details.ImportantYou must agree to Terms of Use and Privacy Policy when you use the Toshiba Smart Homeapp. Please read these carefully. By using the Toshiba Smart Home app, you agree to theTerms of Use and Privacy Policy.

Symbio SetupSetting Up a New SymbioAdding a Second SymbioAdding a Second PhoneRe-pair a Symbio to a New PhoneRemoving a Phone from a SymbioRemoving a Symbio from a Phone

Setting Up a New SymbioFollow the steps below to perform initial setup and pairing Symbio with Toshiba Smart Home app.Before performing initial setup, check the OS version of your smartphone. You can use Toshiba SmartHome app on the following OS versions.iOS: 10.0 or laterAndroid: 5.0 or later1. Plug in Symbio.Plug the included AC adapter into Symbio and connect it to an AC outlet. After pluging in theSymbio, the led ring will turn white.2. Open Toshiba Smart Home app.The screen below appears.3. Tap Initial Setup.

4. Tap Connect Device on the displayed screen.5. You now need to connect your phone to the Symbio's internal wifi.If you are using iOSIn iOS settings, navigate to Wi-Fi settingsSelect "THINGS_XXXXXX" from the list of networks.Tap on the upper left arrow to return to the "Toshiba Smart Home" app.

If you are using AndroidThe app will automatically connect to the Symbio if it is the only one avaliable.If the app finds multiple Symbio units, you will need to select yours from the list. (Info on how todetermine which one is yours)6. Change default name of Symbio (if desired). Tap Next to continue.7. When the screen below appears, tap to select the wireless router from the list.Enter the password for the selected wireless router and tap Done.8. When LED stops pulsing and becomes solid white, please tap Go to Pairing below.

9. At this point you will use your Amazon account to register your Symbio with the Toshiba Cloud.Tap on the Amazon icon and enter your Amazon account login information.NoteIf you plan on using Amazon Alexa, check "Keep Me Signed In" to prevent having to enteringyour Amazon login again10. You will now log into Alexa. This step is optional, if you do not plan on using Alexa press Skip.

Tap Sign in with Amazon. If you checked Keep Me Signed In in the previous step, pressContinue, otherwise you will need to enter your Amazon login information.11. Select a zone where Symbio will operate. This will determine the zone where the Symbio's internalsensors are listed in the app

ImportantWhen you select a zone where water is present (e.g. kitchen), avoid placing Symbio where itmay be subject to water exposure.12. Tap Done on the Zone Select screen.Initial setup is now complete.NoteYour device may require a software update after setup. This typically takes a few minutes tocomplete.

Adding a Second SymbioYou can have multiple Symbios paired to one phone. After pairing two Symbios to your phone you canswitch between them by going to Device Select in Settings.Sensors and Rules are device specific, soyou must have selected the correct device to view or edit them. Live view is also specific to eachdevice, when you go intoLive View you will see the view from the Symbio you have currently selected.Follow the steps below to add another Symbio to a smartphone.1. Open Toshiba Smart Home app.2. Tap on the Home screen to go to the Settings Manager.3. Tap Device.4. Tap Device Select.5. Tap Tap Add New Device.6. Follow the steps for Setting Up a New Symbio

Adding a Second Mobile DeviceYou can allow another phone to pair to your Symbio to allow friends and family members to use it.These can be guest users with limited access or administrators with full access.When a new phone is paired with a Symbio it is by default a guest account with no privileges. Anadministrator can give the new user access to Sensors, Live View and/or Recordings.To become aAdmin all that is needed is for the user to login using the owners Amazon login info.Follow the steps below to add another smartphone to Symbio.Perform operations below on the smartphonealready connected to Symbio.1. Open Toshiba Smart Home app.2. Tap on the Home screen.3. Tap Account.4. Tap Add User.5. Enter the e-mail address to which you send an invitation code.6. Tap Done.Perform the operations below on thesmartphone to connect to Symbio.1. Open Toshiba Smart Home app.2. Tap Add User.3. Enter the invitation code you received.4. Tap Done.

This smartphone now has a Guest account on your Symbio.NoteThe invitation code will expire, so perform the above procedures soon after receiving it.Perform the operations below to givepermissions to the new guest account using thefirst phone1. Tap on the Home screen.2. Tap Accounts.3. Tap Other Accounts4. Tap on the name of the new account.5. Enable the permissions you want to give this user.Perform the operations below to make the guestaccount an administrator1. Tap on the Home screen.2. Tap Account.3. Tap Login.4. Enter the Amazon ID and password used for your smartphone already connected to Symbio.

Re-pair a Symbio to a New MobileDeviceIf you have lost or replaced the phone that was initially paired to the Symbio, you can pair a new phoneto it without having to do a factory reset.Follow these steps to pair a new phone to the Symbio.1. Open Toshiba Smart Home app.The screen below appears.2. Tap Initial Setup.

3. Tap Connect Device on the displayed screen.4. Hold the Pairing Button on the back of the Symbio for approximately 10 seconds until the FrontLED starts to pulse white.5. You now need to connect your phone to the Symbio's internal wifi.If you are using iOSIn iOS settings, navigate to Wi-Fi settings

Select "THINGS_XXXXXX" from the list of networks.Tap on the upper left arrow to return to the "Toshiba Smart Home" app.If you are using AndroidThe app will automatically connect to the Symbio if it is the only one avaliable.If the app finds multiple Symbio units, you will need to select yours from the list. (Info on how todetermine which one is yours)6. Change default name of Symbio (if desired). Tap Next to continue.7. When the screen below appears, tap to select the wireless router from the list.Enter the password for the selected wireless router and tap Done.8. When LED stops pulsing and becomes solid white, please tap Go to Pairing below.

9. You will now use your Amazon account to log into the Symbio as an administrator.Tap on the Amazon icon and enter your Amazon account login information.NoteYou must use the Amazon account used during initial setup. If you do not know what thataccount is, you will have to factory reset the Symbio10. Your phone is now paired to the Symbio.

Removing a Mobile Device from aSymbioOccasionally it will be neccessary to remove a smart device from Symbio's list of paired devices. Thiscan only be done from an admin account.1. Tap on the Home screen.2. Tap Account.3. Tap Other Account to get a list of additional devices connected to Symbio.4. On the account you wish to remove, tap and swipe it left so the trash icon appears on the right. Tapthe trash icon to delete the device.

Deleting a Symbio from a Mobile DeviceOccasionally it will be neccessary to remove an outdated Symbio from the Toshiba Smart Home app.This cannot done on the active Symbio.1. Tap on the Home screen.2. Tap Device.3. Tap Device Select to get a list of Symbios associated to this instanceo of the Toshiba Smart Homeapp.4. On the Symbio you wish to remove, tap and swipe it left so the trash icon appears on the right. Tapthe trash icon to delete the device.

Icon GlossaryHome ManagerSettings ManagerLive VideoSensors ManagerRules ManagerHistory

Home Manager Screen* The screen appearance is subject to change without notice.1. Settings buttonTap to display the Setting Manager screen. This is where you can change the device and appsettings.⇒ Setting Manager Screen2. Current mode and device name3. Alexa buttonTap to open Live Video, turn on Talkback and activate Amazon Alexa's voice services to allow you toaccess Alexa's voice services from anywhere with an Internet connection.4. Mode iconsDisplays the mode icons currently registered.

"Home", "Sleep", and "Away" icons are displayed by default.You can register up to three additional, custom modes.5. Zone viewDisplays registered zones and all sensor icons currently connected to Symbio.Tap a sensor's icon to display its pop-up menu and change its settings.Swipe left and right to switch the zone.6. NotificationDisplays notification when received.Tap to display the notification history.Notification history is stored in the device's temporary memory, this means this history bar will bewiped clean if the system is power cycled.7. Rules buttonTap to display the Rules Manager screen. This is where you can automate your smart home systemwith an easy to use rules engine.⇒ Rules Manager Screen8. Sensors buttonTap to display the Sensor Manager screen. This is where you can add, remove and edit devicesconnected to your Symbio.⇒ Sensors Manager ScreenNotes on Z-WaveThis product is a Z-Wave Plus Security Enabled Gateway device in the Central Static ControllerRole type.This product does not support the Basic Command class and will ignore it.9. Live Video buttonTap to display the Live Video Screen screen. This is where you can view the real-time imageSymbio is monitoring.⇒ Live Video Screen10. History buttonTap to display the History screen. This is where you can watch past recordings and view internalsensor data.

⇒ History Manager Screen

Setting Manager Screen* The screen appearance is subject to change without notice.1. DeviceTap to perform following operations.Select a Symbio to control or to change the name.Display information on Symbio(s) currently connected.Update firmware of Symbio(s) currently connected.Select whether to enable Talkback function on Live Video while the lens cover is closed.Choose the behavior of the LED dim feature. You can have the front LED always lit, never lit orbase it on the brightness of the room.Display information on the Wi-Fi network to which Symbio is connected. You can also change the

Wi-Fi from the same page.Set the time zone for Symbio.Set the unit of temperature displayed on the app.2. AccountTap to perform following operations.Change your mobile device name.Display the login screen.Display the screen to add a user on a guest account. This will send an invitation code to a providedemail address that the new user can use to pair to Symibo as a guest.*Display the screen to change permissions for other devices.*Delete other mobile devices paired to your Symbio.** Available only for the administrator.3. ServiceTap to select the account service screen.ImportantWhen you are buying a service, your personal information will be transferred to a website of theservice supplier. Please note that Toshiba Visual Solutions Corporation bears no responsibilityfor issues regarding your personal information.4. ModesTap to perform the following operations.Enable/Disable a custom mode.*Change the mode name.*Change the color or icon for each mode.*Enable/Disable a RuleNote* This is not availible for default modes of Home, Sleep or Away.

5. ZonesDisplays the registered zone list.Tap the zone name to change the name or the zone's background photo.NoteYou can only choose a photo from those available in the app.By tapping Add Zone... you can add other zones to your device. See Using Zones for moreinformation.6. SensorsDisplays the sensors manager.⇒ Sensors Manager screen7. CameraTap to perform following operations.Change the camera resolutionSpecify the area for motion detectionSpecify the time length for one-touch recordingChange the sensitivity and area for motion detection. Symbio detects motion by calculating thepercentage of pixels changed in a designated window. You can change the window in whichSymbio will look for motion and how sensitive it should be to trigger a motion detection.8. AudioTap to select the volume adjustment screen.Change Master VolumeChange Talkback VolumeChange Siren Length and Siren VolumeChange Bluetooth Speaker VolumeAdd a Bluetooth device9. Amazon Alexa

Tap to log in to/log out from Amazon Alexa.10. Alexa Skills SetupTap to receive pairing code to enable to the Toshiba skills. See Setting up Toshiba Custom Skills formore information.11. Loud Noise DetectionTap to adjust the noise detection level. The farther left the slider, the less sound will be neccessary totrigger a loud noise detection.12. How to UseTap to access the How to Use page.13. Terms of UseTap to access the Terms of Use page.14. Privacy PolicyTap to access the Privacy Policy page.15. Service SupportTap to access the Support page.16. Contact usTap to access you can send an inquiry email.17. App VersionThe version of app is displayed.18. Initialize AppTap to reset the app. Information about all connected Symbios will be deleted from the app.WarningThis cannot be reversed.

Live Video ScreenImportantBe sure to open the lens cover of Symbio fully when you use the Live Video function. If the lenscover is closed, you will be unable to view the image.1. Tap to return to previous screen.2. Alexa buttonTap to turn on Talkback and activate Amazon Alexa's voice services to allow you to access Alexa'svoice services from anywhere with an Internet connection.3. Tap to take a snapshot of the current view on the screen.4. Slide to increase/decrease the speaker volume of Symbio.5. Siren buttonTap to activate Symbio's siren.

When you want to start, tap this button and then tap OK on the next screen.Tap this button again to stop the sound.The length of the siren can be changed in the Audio menu under Settings.6. Video Rec buttonTap to record/stop video recording from Symbio.ImportantTo use this function, you need to purchase an account service from Service option on theSetting Manager screen.⇒ Setting Manager Screen7. Talkback buttonTap to activate/deactivate voice intercom from the app to Symbio.8. History buttonTap to display the History screen. This is where you can watch past recordings and view internalsensor data.⇒ History Manager Screen9. Appears when the microphone mute button is enabled.

Sensors Manager Screen1. Sort By TypeTap to sort sensors by their sensor type.2. Sort By ZoneTap to sort sensors by their Zone.3. Sensor GroupingSensors are sorted by each Type or Zone.

4. All Sensors in TypeDepending on the sensor type, the entire group of sensors may be controlled at once.5. Individual SensorTap to control an individual sensor.6. Add SensorTap to add a new sensor.

Rules Manager Screen1. Standard RulesTap to show the list of pre-configured rules.2. My RulesTap to show the list of custom created rules.3. Edit RuleTap to edit a rule.

History ScreenRecording history on the cloud is displayed on the History screen. Up to 64 Notification Events will bestored.In addition, you can change order of the list according to the cause of recording.* The screen appearance is subject to change without notice.

Using SymbioModesRulesZonesSymbio's Internal SensorsExternal Sensors and Smart DevicesEnjoying Audio on SymbioAmazon Alexa

ModesUtilizing modes is the first step in making your Symibo smarter. You can automate you motion detector,turn off your lights or change your thermostat by the tap of a button.By default there are three standard modes, Home, Sleep and Away, and you can add an additionalthree custom modes.From the Home Screen you can easily change the mode by tapping on the corresponding icon. Forexample, we could change to the sleep mode by pressing the button below.Creating a Custom Mode1. Tap on the Home screen.2. Tap Modes.3. Tap Custom1 or any of the custom mode buttons.

4. Tap the Enable switch on.5. Your custom mode is now enabled, feel free to change the name by tapping the Namebutton or the icon by its corresponding button.6. From here you can easily activiate any desired rules. For more information see Rules.

Rules* The screen appearance is subject to change without notice.Rules allow you to transtition from controlling your smart home to automating it. Rules allow Symbio actautomatically without any input from you. You can make the lights come on when motion is detected,turn down the thermostat at night, or sound an alarm when a loud noise is detected.There are a number of Standard Rules that Symbio suggests or you can create you own custom rulesusing Symbio's internal sensors or even external ZigBee or Z-Wave smart devices.You can add/edit rules following the procedure below. Up to 100 rules can be registered (includingStandard Rules).⇒ Adding Rules

⇒ Editing RulesStandard Rules1. Tap Standard Rules on the Rules Manager screen.The screen below appears.2. Tap any of the options:Record Video - If the camera detects a motion, Symbio will start recording.Notify Motion Detected - If the camera detects a motion, Symbio will send you a pushnotification.Notify Noise Detected - If the microphone detects a noise, Symbio will send you a pushnotification.Sound Siren - If the camera detects a motion, sound the internal siren.Siren Sound Detected - If the microphone detects a legecy siren (smoke detector or

carbon monoxide detector), Symbio will send you a push notification.Notify Temp. Change - If Symbio's internal sensor registers a temperature higher thanthe desired temperature, it will send you a push notification.Notify Change in Humidity - If Symbio's internal sensor registers a humidity value higherthan the desired humidity, it will send you a push notification.3. Select a mode to which the Rule applies.Adding Rules1. Tap My Rules on the Rules Manager screen.The screen below appears.2. Tap Add New Rules.3. Select an "If" trigger event that will cause the Rule to occur. Not inputting an "If" event willcause the Rule to trigger any time you change to the desired mode.4. Select a "Then" action that will happen when the Rule triggers.5. Select a mode to which the Rule applies..NoteYou can have multiple "If" triggers and "Then" actions. If you have multiple "If" triggers,

all must trigger before the Rule will occur.Editing Rules1. Tap an item to edit on the Rules Manager screen.The Edit Rule screen appears.2. Tap an item to edit on the Edit Rule screen.1. Tap to edit the name of the rule.2. Tap to display the condition list.Select a condition from the list or tap Back to return to the previous screen.3. Tap to display the action list.Select an action from the list or tap Back to return to the previous screen.3. Tap Done.Rule editing is completed.Deleting Rules

1. Tap My Rules on the Rules Manager screen.The screen below appears.2. Press and hold the rule you wish to delete.3. Swipe the rule left and press the red trash can button.

ZonesUtilizing zones helps organize any sensors you have paired to your Symbio.The three internal sensors of Temperature, Humidity and Brightness, will be placed in the zone that thedevice is placed in by default.Creating a New Zone1. Tap on the Home screen.2. Tap Zones.3. Tap Add Zone...4. Select a preset zone or add a new zone by tapping Add New Zone....5. Tap Done to finalize creating your new Zone.Move a Sensor to a Different Zone1. From the Home Screen, tap on a sensor icon and tap Edit.2. On the Edit Sensor page, tap the Zone button.3. Choose the sensor's desired zone or create a new zone altogether.4. Tap Done to finalize moving your sensor.Hide a Sensor1. From the Home Screen, press on and hold a sensor icon until a small x appear in the upperleft corner.2. Tap on the x.3. A message box will pop up informing you how to unhide your sensor. Tap Yes to finalize

hiding your sensor.Show a Sensor1. Tap on the Home screen.2. Tap Zones.3. Tap on the zone where the hidden sensor is.4. Scroll down to find your hidden sensor and flip the switch on.5. Tap Done to finalize showing your sensor.

Symbio's Internal SensorsSymbio is equipped with the sensors below.Temperature sensorYou can monitor the room temperature using the Toshiba Smart Home app.Humidity sensorYou can monitor the room humidity using the Toshiba Smart Home app.Brightness sensorYou can monitor the room brightness using the Toshiba Smart Home app.Motion sensorThe camera on Symbio detects motion within the camera’s view. This detection window is adjustablethrough the Settings Manager.Sound sensorSymbio will detect loud sounds. This detection level is adjustable throught the Settings Manager.

SensorsThe Symbio acts as a smart home hub and is compatible with standard ZigBee and Z-Waveproducts for the US market.>Tapping Sensor on the Settings Manager screen or on the Home Screen displays theSensors screen below.Sensors registered by default are shown on the screen. In addition, you canadd/remove/delete/edit sensors. Up to 40 sensors can be registered in addition to the defaultinternal sensors.ImportantDo not use sensors from countries other than from the US market.The sensor may not operate correctly if you use one from another country.

* The screen appearance is subject to change without notice.NoteTap Sort By Type to sort sensors by type.Tap Sort By Zone to sort sensors by location.Examples of available sensors are listed below. Visit http://www.TSB-SmartHome.com for thelatest information.On/Off SwitchYou can turn on/off electric appliances such as a lamp.Dimmer SwitchYou can dim or brighten a room lamp, for example.Binary sensorYou can see whether the door is open or closed, whether something moves within thecamera range of Symbio, or whether there has been water leakage. In addition, this sensor

detects smoke or carbon monoxide (CO).AlarmYou can detect things such as motion or a water leak.Temperature/Humidity/Brightness SensorYou can see the room temperature, humidity, or brightness.PowerYou can see an estimation of power consumption.Door LockYou can lock/unlock the door.ThermostatYou can change the room temperature.Adding a SensorFollow the steps below to add a sensor. Pairing a sensor allows Symbio absolute control of thedevice and its functionality. To see the values of a sensor or control a smart device one mustfirst pair it to Symbio.1. Tap Sensors on the Home screen.2. Tap Add Sensor.3. Tap Add Sensor on the displayed screen.

The app starts searching for a sensor and the screen below appears.4. Put the sensor in discovery mode (sometimes called "inclusion" mode).Refer to the sensor's instruction manual for details.When the app finds a sensor, the screen below appears.5. Tap Done.The sensor has been added to the app.Removing a Z-Wave sensorFollow the steps below to remove a Z-Wave sensor. You can tell whether the device is a Z-Wave or ZigBee device from the manual it provides you.

This will unpair the device and any rules or settings associated with it.1. Tap Sensors on the Home screen.2. Tap Add Sensor.3. Tap Remove Sensor on the displayed screen.The screen below appears and the app starts removing the sensor.Put sensor in exclusion mode. Refer to the sensor's instruction manual for details.4. Tap OK on the displayed screen.

The sensor has been removed.Removing a Zigbee SensorFollow the steps below to delete a remove a ZigBee sensor. You can tell whether the device isa Z-Wave or ZigBee device from the manual it provides you. This will also work with Z-Wavedevices.This will unpair the device and any rules or settings associated with it.1. Tap Sensors on the Home screen.2. Tap a sensor you want to delete.3. Tap Edit on the displayed screen.4. Tap Remove Sensor on the displayed screen.5. Tap Remove Sensor again on the popup.The screen below appears and the app starts removing the sensor.

6. Tap OK on the displayed screen.The sensor has been removed.Editing a SensorOn the Edit Sensor screen, you can edit following items.Product name of the sensorZone where the sensor is placedName of each sensor class to controlDesign of icon to display on the Home screenTo display the Edit Sensor screen, tap a sensor icon you want to edit on the Home screen.

Enjoying Audio on SymbioSymbio can act as a Bluetooth speaker. You can easily connect your mobile device or computer andwirelessly play your music or podcast through Symbio.Follow the steps below to begin listening through Symbio.1. Press the Network/Pairing button once to activate Bluetooth pairing mode on your Symbio. Youcan also activate the Bluetooth pairing mode remotely through the Audio section in the SettingsManager. See Settings Manager for more details.The Light ring LED flashes rapidly blue.2. Make sure Bluetooth is activated on the mobile device you wish to connect.3. Open the Bluetooth menu on your mobile device.4. Tap "THINGS_XXXXXX" specified for your Symbio from the device list.Your mobile device has been connected to Symbio.5. Play an audio source on your mobile device.ImportantBe sure to decrease the volume both on your mobile device and Symbio before you startplaying an audio source.

Amazon AlexaSymbio is Alexa-enabled, so you can ask Alexa to play music, hear the news, check weather, controlsmart home devices, and more.If you did not sign into Amazon Alexa during Initial Setup, do so by going to Settings Manager andselect Amazon Alexa.⇒ Symbio SetupTo use Alexa on Symbio, simply say "Alexa", or press and hold the Microphone mute/Talk button for 2-3 seconds. When the light ring starts pulsing light blue, Symbio is ready for your command.You can say things like "Alexa, what’s the weather" or "Alexa, play some relaxing music". For moreexamples of things you can say, look for "Things To Try" on the Alexa app.Alexa Skills for SymbioIn order to use Alexa to control Symbio’s functions or to control devices connected to Symbio’shub, you will need to link special "Alexa Skills", developed by Toshiba, to your Amazonaccount. To voice control 3rd party devices connected to Symbio’s hub you will also need toperform "Alexa Device Discovery".Setup for both of these steps will require use of the “Alexa” app in addition to the Symbio app.If you have not already installed the “Alexa” app, do so before proceeding. Toshiba hasdeveloped the following sets of Alexa Skills:Toshiba Smart Home SkillsThese skills allow you to use your voice to control devices such as lights, switches, bulbs,door locks, and thermostats that are connected to Symbio’s hub.To link the skills:1. Tap on the Home screen.2. Tap Alexa Skills Setup.

3. Either write down the "Skills Pairing Code" or tap the copy button to store it in your phone’smemory.4. Open Alexa app on your phone.5. Open the skills section, search for Toshiba Smart Home Skills, and tap the icon.6. On the Toshiba Skills page, tap ENABLE.7. Enter or paste the pairing code you copied in step 3 into the box marked authorizationcode and tap approve enabling the skill.The skill should now be linked. Now Alexa will need to learn about the devices you haveconnected in order to control with your voice. This can be done in 2 ways:1. Go to your Symbio and say "Alexa, discover devices".2. On the Alexa app, go into Smart Home , select Devices, and tap Discover.Once you have linked skills and had Alexa discover devices, there are other useful thingsyou can do on the Alexa app to improve your Symbio voice control experience. You can dothings like change the names that you call devices and combine multiple devices into onegroup. See the Alexa app for details.Depending on which devices you have connected to Symbio, you can now control with yourvoice by saying things like:"Alexa, turn on the lamp""Alexa, set thermostat to 72""Alexa, lock the back door"Toshiba Custom SkillsThese skills allow you to use your voice to control Symbio’s internal functions such aschanging mode or to start camera recording.To link the skills:1. Tap on the Home screen.2. Tap Alexa Skills Setup.

3. Either write down the "Skills Pairing Code" or tap the copy button to store it in yourphone’s memory.4. Open Alexa app on your phone.5. Open the skills section, search for Toshiba Custom Skills, and tap the icon.6. On the Toshiba Skills page, tap ENABLE.7. Enter or paste the pairing code you copied in step 3 into the box marked authorizationcode and tap approve enabling the skill.With Toshiba Custom Skills, the command structure is a bit different. With the ToshibaCustom Home Skills linked, you can now use your voice to do things like:Change modes - "Alexa, tell Toshiba to set 'Away' mode"Control the camera - "Alexa, ask Toshiba to start recording"Get status of internal sensors - "Alexa, ask Toshiba what is the current temperature"Control security – "Alexa, tell Toshiba to sound the siren"

TroubleshootingProblems with PairingNo SoundCannot View Image from Live VideoAmazon Alexa Does Not Function ProperlyMore Help

Problems with PairingCheck1 Make sure Symbio is plugged in.Check2 Make sure Symbio is in pairing mode.Check3 Place Symbio near your wireless router or wireless bridge.Check4 Make sure your smartphone’s battery is sufficiently charged.

No SoundCheck1 Make sure Symbio is plugged in.Check2 Make sure Bluetooth or Wi-Fi is activated on your smartphone.Check3 Check the pairing status between Symbio and your smartphone.Check4 Check the volume level of Symbio and the application on your smartphone.

Cannot View Image from Live VideoCheck1 Make sure Symbio is plugged in.Check2 Make sure Symbio’s lens cover is fully open.Check3 Make sure Wi-Fi is activated on your smartphone.Check4 Check the connection between Symbio and the app.

Amazon Alexa Does Not FunctionProperlyCheck1 Make sure Symbio is plugged in.Check2 Make sure Wi-Fi connection is working properly.Check3 Check the connection between Symbio and the app.Check4 Make sure Alexa Voice Service (AVS) is activated.Check5 Try talking to Symbio or the app more slowly or clearly, or press and hold the Mutebutton on Symbio and then talk.Check6 Make sure the Microphone mute button is not enabled.

SpecificationsGeneral SpecificationsOperation button Volume up/down button (top)Microphone mute button (top)Network/Pairing button (back)Reset button (bottom)⇒Part NamesIndicator Volume indicator (9 white LEDs at the top)Microphone mute indicator (2 red LEDs at the top)Mode indicator (7 color LEDs at the front)Camera indicator (Red LED at the front)⇒Part NamesBuilt-in microphone Equipped with two microphone holes at the top.Compatible with echo cancellation, beamforming, and sounddetection.Built-in camera Maximum resolution: 1080 pImaging range: 114° (horizontal), 78° (vertical), 135° (diagonal)Motion sensor: Available when used with Toshiba Smart Homeapp.Compatible with automatic night vision.Equipped with infrared LED and rotating camera cover.Built-in sensor Temperature sensor (Range: 32 to 104 °F (0 to 40 °C))Humidity sensor (Range: 10 % to 90 %)Brightness sensor (Range: 0 lux to 3,000 lux)Built-in speaker 5 W (5 Ω) x 1 ONKYO system speakerEquipped with enclosure.Sound output similar to a siren.

Terminals DC input jack x 1USB 2.0 terminal (Type-A) x 1Power consumption 8.5 W (on standby)30 W (when Wi-Fi, Live video, IR, USB connection, and Sirenfunctions are enabled)Operating environment Temperature: 32 to 104 °F (0 to 40 °C)Humidity: 10 to 90 %External dimensions Approx. 3.46 (W) x 3.46 (D) x 8.66 (H) inches(Approx. 88 (W) x 88 (D) x 220 (H) mm)Weight 1.46 lb (660 g)AC adapter (supplied) Input: AC 100-240 VOutput: DC 12 V, 3ACable length: 70.9 inches (1,800 mm)Wall Mount TypeNetwork InterfaceWireless LAN IEEE802.11a/b/g/n/ac 2x2Bluetooth Bluetooth 3.0Z-Wave controller US: 908.42 MHzZigBee controller 2.4 GHzSpecifications and appearance are subject to change without notice.

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