General Dynamics Itronix IX-WL3945 IX-WL3945 User Manual 3

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User Manual 3

Getting Started

This online document, GoBook® MR-1 Help, contains all the information you need to set up and use your GoBook

MR-1. For information on printing, navigating or otherwise using GoBook MR-1 Help, see the How to Use This

Help System topics. If you have suggestions for how we may improve this document, please see

Documentation Feedback.

Unpacking Your System

Inside your packaging you will find:

Standard Parts

Standard Features

Optional Features

Optional Parts and Accessories

Please have your equipment serial

number available

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Where to Look For Information

About Your Computer

About Windows

Turning Off the Computer

Turning off the computer properly is important to maintaining your GoBook MR-1.

To Turn off Your Computer

Select Start, Turn Off Computer, Turn off and follow the instructions on the screen, or press the power button

briefly.

WARNING do not press and hold the power button to shut the notebook off as this may cause damage to the

system components

If you are going to be away from the computer for a short period, there are ways to conserve power without shutting

down the system. See Power Management and Battery Tips for details.

NOTE If you are unable to shut down your computer normally, follow the instructions in Troubleshooting.

CAUTION Shutting off the computer improperly may result in data loss.

Startup Problems?

If your computer does not startup properly, try these solutions first:

zConnect the AC adapter to charge the battery if it is not charged

NOTE Push the DC jack firmly into the computer until it “clicks.” If the AC adapter is connected and

functioning properly, the Power LED on the AC adapter should be lit as well as the External Power LED on

the GoBook MR-1.

zIf the AC adapter is connected but the unit will still not turn on, make sure the electrical outlet

you are using is working

zCheck to make sure the battery is installed and charged properly

zIf the battery does not begin charging, perform the following:

1. Remove the battery

2. Connect the AC adapter

3. Turn on the computer by pressing the Power Button

4. Reinstall the batter

. The Batter

LED is a stead

blue while the batter

is char

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Tips for New Owners

zTake responsibility for backup

Back up files often. Users who need to manage large amounts of data may wish to use backup devices

zDon't leave passwords anywhere on your notebook or carrying case

zBe careful when placing your notebook on an airport security conveyor belt

In most airports, security conveyor belts are safe for computers. If you are not sure, ask the security staff. You

should keep a close eye on your computer

zTape your business card to the notebook and accessories

In the workplace, notebooks and accessories may often look exactly alike, leading to equipment mix-ups.

Prevent such mix-ups by placing your name on your equipment

zInstall antivirus software

zDevelop ergonomic work habits

The science of ergonomics studies the relationship between health and a suitable work environment. For more

information on ergonomics, contact your nearest computer bookstore, or local library. The Internet also has

information on this and other related subjects

NOTE Using a computer for extended periods of time with a poor workstation setup and incorrect work habits can

cause health problems

Safety

Read these instructions carefully. Following these guidelines will help prevent damage to your computer and help

rotect your personal safety.

zRead and follow all warnings and instructions marked on the product and noted in this documentation,

including the Notices and Compliance section

zThe first time you use your computer, we recommend that you carefully read the section on Power

Management to familiarize yourself with basic battery information and ensure optimum performance

zCAUTION This notebook computer is designed (only) to be used with the Manufacturer provided dedicated

AC Adapter or Vehicle Adapter

zUnplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Aerosols,

solvents, or strong detergents are not recommended cleaning solutions and may void your warranty. For

system decontamination recommendations please contact your service technician

zSlots and openings in the computer case are for ventilation purposes. Do not block or cover these openings or

the system could overheat

zDo not place the product on a soft surface such as a bed, sofa, or rug where the ventilation slots and openings

may be blocked

zDo not

lace this

roduct near or over a radiator or heat re

iste

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zDo not place this product in a built-in installation unless proper ventilation is provided

zDo not store the computer at temperatures above 167°F (75°C) or below -67°F (-55°C)

zDo not step on or place anything on the power cord

zDo not slam the display lid when you close it

zDo not place any object on top of the computer when the display is closed

zIf you use the computer with an extension cord, ensure that the total ampere ratings of all the devices sharing

the extension do not exceed the rating of the extension cord or the rating of the wall outlet

zDo not push foreign objects into the computer through any of the slots or openings. Dangerous voltages are

present, which could cause electric shock, fire, or damage sensitive components

zThe computer is designed to withstand spills. If a spill occurs, power off the computer and wipe it down

before continuing to use the computer

zFor best results, use a power strip with a built-in surge protector. Do not use inferior extension cords as this

may result in damage to your computer

zFAA regulations require that all transmit/receive devices be turned off during flight. If you have radios in

your computer (including GPS) and your computer is equipped with a radio on/off switch, please use it to turn

your radios off during flight. If you have radios and you do not have a switch to turn the radios off, either

leave your computer off during flight or contact your help desk for assistance

Service and Upgrade Safety and Precautions

zDo not attempt to service this product yourself, as opening or removing covers may expose you to dangerous

voltage points or other risks and may void your warranty. Refer all servicing to qualified service personnel

zUnplug this product from the wall outlet and refer servicing to authorized service personnel under the

following conditions:

{When the power cord or plug is damaged or frayed

{If the product does not operate normally when the operating instructions are followed. Adjust only those

controls that are covered by the operating instructions since improper adjustment of other controls may

result in damage and will often require extensive work by a qualified technician to restore the product to

normal condition

{If the product exhibits a distinct change in performance, indicating a need for service

zDo not upgrade or service this computer without prior authorization from the manufacturer. Damage caused

by servicing that is not authorized may void your warranty

zBefore performing any manufacturer authorized service or upgrade, first follow these instructions:

{Prevent damage from static electricity by following ESD precautions

{Place the computer on a clean, flat surface

{Turn off the com

uter and disconnect the

ower su

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{Undock the computer if it is in a docking device (such as an office dock or vehicle dock)

{Disconnect any attached peripherals

{Disconnect any attached network, telephone or telecommunication line

{Remove any media in your computer's slots or bays

{Remove the battery (See Battery Removal)

{Remove the hard drive (See Hard Disk Drive Removal)

Battery Pack Safety and Precautions

zWARNING! There is danger of explosion if the battery is incorrectly replaced. Replace only with the same

or equivalent type recommended by the manufacturer. Dispose of used batteries promptly and according to

the manufacturer's instructions

zWARNING! Batteries may explode if not handled properly. Do not disassemble, open, puncture or dispose

of battery packs in a fire. The battery pack could burst or explode releasing hazardous chemicals

zWARNING! Keep battery packs away from children

zObserve the safety instructions printed on the battery

zOnly use approved Li-Polymer (standard -- 29WHr) or (optional secondary) Li-Ion (extended -- 50WHr)

battery packs with your computer and replace the battery pack only with the approved part

zDo not abuse, deliberately pierce, or subject the battery pack to excessive impact

zImmediately discontinue use of the battery if it appears damaged or abnormal in any way, consult your local

provider for advice

zDo not immerse the battery pack in liquid

zDo not short together the battery connections. Do not store the battery pack with metallic objects due to the

risk of short circuit

zBattery chemical leakage is harmful. In the unlikely event of battery leakage; DO NOT TOUCH. In case of

accidental contact with the eyes or skin, immediately wash with running water and seek medical advice. In the

case of accidental ingestion, seek immediate medical attention

zFollow Battery Tips for use and storage.

Keyboard Operation

Your GoBook MR-1 is easiest to use when held in both hands. Due to the unit's compact construction, it takes a

little practice to become proficient with it's operation.

How to Use the GoBook MR-1

en the dis

and hold the unit in both hands with

our fin

ers su

ortin

the underside and

our thumbs restin

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on the on either side of the keyboard (as shown to the right).

NOTE Make sure your fingers do not wrap around the back of the unit and cover the fan outlet (1) as the unit may

over-heat.

Operating the Keyboard and Controls

Use one thumb to press the power button at the top center of the keyboard. Once the unit has powered up, use your

left thumb to operate the controls on the left side (such as the mouse buttons, direction pad, Escape, Tab, Windows

and Zoom keys). Use your right thumb to operate the controls on the right side (such as the Micro Joystick,

Touchpad, Backspace, Enter, and Illumination Keys).

If you need to use a Function Key combination, hold down an Fn key with one thumb and with the other to press the

second key. For example, to turn the volume up or down, press and hold the Fn key with your right thumb and the

or keys with your left.

If you need a Ctrl+Alt+(key) combination, use one thumb to press and hold the Ctrl and Alt keys and the opposite

thumb to press the combination key. For example, when using the Zoom function press the Zoom key . Then press

and hold the left Ctrl and Alt keys with your left thumb and use your right thumb to press M to zoom in or N to

zoom out.

NOTE: For ease of use, the standard Ctrl+Alt+Del key combination can be activated by pressing the

Ctrl+Alt+Del special key just below the power button, as well as using the Ctrl+Alt+Del keystroke combination.

The Micro Joystick or the Touchpad are the easiest ways to move the cursor around the keyboard. Use the Micro

Joystick for coarse movement and the Touchpad for fine control (or use the method that works best for you). Use

the Left Mouse Button or double-tap the Touchpad to select objects. Use the Right Mouse Button to open pop-up

menus.

The Direction Pad moves the cursor up, down, right or left within a print document or form. Use it in combination

with the Fn keys to move across and between pages.

Best Practices for the GoBook MR-1

This section provides the GoBook MR-1 with recommended practices intended to maximize the service life of the

equipment and provide resolution to common issues. For more detailed discussions of care, maintenance and

troubleshooting, see the sections below:

zOperating with Battery Power

zCustomizing Your BIOS Settings

zMaintenance and Stora

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zTroubleshooting

General Daily Operations

1. Missing Port Covers and Doors: Inspect for broken, loose or missing parts and fasteners.

a. Missing port covers or doors create contaminant entry points which may lead to system failure.

b. Replacement port covers are available as field kits. contact your support representative for order

requests.

2. Screen Cleaning: The GoBook MR-1 display, with proper usage and cleaning, will last for the anticipated

field life of the product (3 to 5 years) without significant degradation in view ability or function.

a. For mild cleaning tasks use the micro-fiber, cleaning cloth provided with your unit. Tougher

contaminates such as oily fingerprints may require light dampening with clean water, and will be

effective for most contaminants without damaging the screen surface. This method should always be

tried before stronger solutions are considered.

b. For tougher cleaning tasks, a mixture of isopropyl alcohol and Water (50/50) used with the cleaning

cloth is effective and will not damage the touchscreen surface.

c. Never use paper products such as paper towels or wipes to clean the display surface. Paper products are

abrasive and act much like fine sandpaper causing irreversible damage to the screen surface and anti-

glare hard coat.

d. Both replacement Display Cleaning Cloths and approved Display Cleaning solution are available as

Field Kits. Contact your support representative for order requests.

3. Screen Overlay Use: A screen overlay is recommended for environments with high contaminant potential.

a. A Screen overlay provides protection from damage caused by use of foreign objects or surface

contaminants, and maximizes the useful life of the screen surface.

b. Worn, scratched, or otherwise damaged screen overlays can be replaced.

c. Contaminants on the screen overlay surface should be removed by following the same cleaning methods

noted above.

d. The screen overlay has a negligible impact on overall display brightness/viewability and provides

enhanced screen clarity while maximizing the screen surface useful life.

e. Screen Overlays are available as Field Kits. Contact your Support Representative for order requests.

4. Use of the Touch Screen Stylus: If your GoBook MR-1 has the optional integrated touchscreen use the

included stylus. Foreign objects such as ball point pens or hand tools should never be used for touchscreen

input; they will cause damage to the screen surface.

a. A clean finger tip can be used for touchscreen input with out damaging the screen surface. Fingertip use

may introduce contaminants to the touchscreen surface and increase periodic screen cleaning

requirements.

.Re

lacement St

li are available as Field Kits. Contact

our Su

ort Re

resentative for order re

uests.

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NOTE Available Field Kits and can be ordered through the iCare Servenet Portal, or by contacting the Client Care

Center (CCC) at 800-638-9270, option 2. Access to the iCare Servenet Portal requires a Username and Password.

Portal access will be setup upon request.

5. Ensure that the computer is stored within its specified temperature range.

a. Storage Temperature -67° F to 167° F (-55° C to 75° C)

6. Conserve battery charge when possible to maximize battery life during daily use.

a. Partial discharge/charge cycles are preferred compared to draining the battery completely and

recharging.

7. Avoid prolonged exposure to temperature extremes.

a. Cold temperature extremes may result in reduced available energy from the battery. This energy is

recoverable as the battery warms to a nominal temperature of 68° F (20°C).

b. Prolonged exposure to high temperatures can result in a permanent reduction in available energy from

the battery.

c. Battery charging is disabled below 32° F (0°C) and above 113° F (45°C) to protect the lithium ion cells

in the battery.

8. Power Down: Exit all applications, and shutdown or reboot at the end of each work day. If the computer is

left powered overnight, ensure that all applications are closed and perform a restart prior to beginning daily

operations.

a. This practice ensures that all applications (and system resources used by those applications) are

reinitialized each work day.

b. Unless an application is specifically designed for 24/7 operation, a daily practice of restarting (resetting)

an application can minimize the potential for a wide variety of operational anomalies often perceived as

a hardware failure.

9. Use of the MR-1 in a Vehicle Dock:

a. Never attempt to operate the GoBook MR-1 or read the display while driving. This is extremely

distracting and may increase potential of accidents.

b. Always close the display lid while the vehicle is in motion. During travel, the vehicle may present an

increased level of vibration to the mounting solution. This vibration can be amplified when the display

in an upright/opened position causing accelerated hinge wear.

Power Management

1. Power Management Applications: The use of GoBook MR-1 Power Saver application is recommended to

provide maximum battery run time and prolong battery service life. Default settings allow the unit to enter a

Standby/Suspend state after a set period of inactivity. Extending or Disabling the Standby/Suspend time-out

period will increase power consumption and reduce operational time on battery power.

a. The GoBook MR-1 will resume/wake from Standby with keyboard activity.

2. Shutdown: Shutdown the GoBook M

-1 when it will not be used for extended

eriods to conserve batter

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power. Depending on the configuration of the GoBook MR-1 there are specific considerations:

a. Basic Configuration – No RF Modems or external device connections. When using a basic

configuration unit, there are no special considerations for power management.

b. Integrated RF Devices – Disable integrated or user installed RF devices when not in use as they can

consume battery power unnecessarily

c. Externally connected devices – Some externally connected devices may be powered by the GoBook

MR-1. It is best to exit any application utilizing these devices prior to powering off. Restarting the

application should reinitialize the device. Externally connected devices or peripherals using GoBook

MR-1 battery power may result in reduced battery run times.

File Management

1. Backups: It is good practice to backup essential data and files periodically since any data or files stored in

volatile memory (RAM) can be lost in the event of a hard reset or unexpected shutdown. Contacts, tasks,

calendar, email, and documents should be safeguarded against loss.

a. Save important files to non-volatile memory (External backup media, Server Based backup storage,

etc.)

b. Utilize Windows provided Backup applications or a third party application to back up essential data.

2. Periodically perform housekeeping of files:

a. Uninstall unused drivers and applications.

b. Delete unneeded files and cleanup folders.

c. Routinely run Check Disk and Disk Defragmenter utilities to ensure file structure is clean and

optimized.

3. Check Disk Process:

a. Go to Start, My Computer

b. Right click on the C: drive and select Properties

c. Select the Tools tab

d. Select the “Check Now…” button.

e. Check Automatically fix file system errors and Scan for and attempt recovery of bad sectors.

f. Select the Start button.

g. Select run at the next boot when prompted.

h. Restart the computer.

4. Disk Defragmenter Process:

a. Go to Start, M

Com

uter

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b. Right click on the C: drive and select Properties

c. Select the Tools tab

d. Select the “Defragment Now...” button.

e. Ensure drive C: is selected in the volume display.

f. Click the Defragment button.

g. When notified that defragmentation is complete, close all applications and restart the computer.

Battery Charging

1. Charge the battery at room temperature (approximately 68°F [20°C]) for best results. Charge acceptance

is optimum at this temperature and requires the least amount of time to fully recharge. At room temperature

the GoBook MR-1 battery requires up to four (4) hours to recharge from a fully discharged state.

2. Charge the GoBook MR-1 Battery at the end of each work day:

c. Exit all applications and power off.

d. Connect to external power; Verify External Power LED.

e. Verify charge indicator LED.

3. At the beginning of each work day:

a. Check for battery charge status (Recommend Fully Charged)

4. During each work day:

a. Connect AC Charger, Vehicle Dock, or Vehicle Power Adapter whenever possible.

b. Verify charging indicator LED.

Storage

1. Storing the GoBook MR-1 for five (5) days or less

a. Install the battery pack and connect the unit to external power and allow the battery pack to fully

charge. The charging LED will be on solid while charging and go off when battery charging is

completed.

b. Shut down the GoBook MR-1 and store in a cool, dry location.

2. Storing the GoBook MR-1 for longer than five (5) days.

a. Li-Polymer or Lithium Ion batteries can be permanently damaged if the unit is stored for extended

periods requiring battery replacement.

b. If the computer will be stored for more than 5 days, backup files and data, fully charge the battery, then

dischar

e it to 40% and remove the batter

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c. The GoBook MR-1 and battery should be stored in a cool, dry location.

3. When storing Li-Polymer or Li-Ion battery packs for extended periods, consider these factors

a. Fully charged Li-Polymer or Li-Ion battery packs deteriorate faster than partly discharged ones. For

ideal storage, charge the packs to 100% and then discharge them to a 40% charge before storage.

b. Do not allow stored Li-Polymer or Li-Ion packs to discharge completely, as this may permanently

damage them. Stored packs should be recharged to 40% capacity every six (6) months.

c. Storing packs at temperatures near 0°C (32°F) slows down self-discharge and battery aging; packs that

are stored for a long period should be kept at low temperatures where practical.

NOTE Store batteries as close to 0°C (32°F) as practical without allowing the batteries to freeze or reach 0°C

(32°F).

d. If you store battery packs at normal ambient temperatures, use the following charge policy to maintain

battery pack condition –

i. Store batteries within the temperature range of 15°C to 30°C (59°F to 86°F).

ii. Charge installed packs every 5 days to maintain their charge capacity.

iii. Charge uninstalled packs every six (6) months to 100%, then discharge to 40% and return to

storage.

Troubleshooting

These are basic troubleshooting tips. For more complete help with troubleshooting, see the section at the end of this

Help file.

1. Battery Power – Battery does not charge

2. Battery Power – short run time

3. Lock-ups

a. Determine if the touchscreen, touchpad or keyboard inputs are recognized.

b. Attempt to close any programs that are not responding (press the Ctrl+Alt+Del key and click on the

Task Manager button).

c. If Task Manager does not list any suspect programs/applications, perform a reboot.

d. Restart applications and try the specific operation again.

e. If the Shut down Menu does not respond, press and hold the power button for approximately 10 seconds

to perform a forced shutdown. NOTE Any unsaved data will be lost when using this shutdown method.

f. Power on, boot to Windows, and restart the RF applications, if this does not resolve the problem image

corruption is likely. Re-image the GoBook MR-1 and try again.

4. RF Communications

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a. If coverage is historically good at this location, check the signal strength. Reposition the computer

slightly to increase signal strength. Wait approximately five (5) minutes. Determine if there is RF

activity. Applications provided with RF devices generally provide diagnostic capability.

b. If not resolved, exit all applications, restart the applications, and try RF communications again.

c. If not resolved, connect external power and perform a restart.

d. Restart applications and try RF communications again.

5. Additional Information is Available

a. The "GoBook MR-1 Quick Start Guide" included with the original shipment packaging.

b. The GoBook MR-1 factory installed Windows image includes a resident Help and Support file with a

link on the desktop; alternately Help can be accessed via the following path: Start, All Programs,

Mobile Computer Tools.

c. Please contact your Support Representative for any additional questions.

Getting Familiar with Your Computer

The GoBook MR-1 computer is a rugged, weather-sealed notebook computer system designed for the demanding

environment of the mobile worker. It is a superior work tool for collecting, managing, and communicating

information in the field.

This section describes the external and internal features of your GoBook MR-1 computer.

Tour of Your Computer

This section shows all views of

our com

uter with a summar

of ke

features.

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Front View

Hover the mouse over each number on the

icture to see a descri

tion

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# Feature Description

1 Display 5.6” WSVGA display (1024 x 600)

Internal

Microphone Integrated, weatherized microphone can be used with various software

applications that require audio input

3 Touchpad Use for navigation

Micro

Joystick A thumb-operated joystick for cursor control. Use for navigation like

the touchpad or external mouse.

5 Del Delete Key

6 Ctrl+Alt+Del Special Key used instead of standard Ctrl+Alt+Del sequence for

activating the Task Manager.

7 Keyboard Standard keyboard

8 Special Keys A number of keys designed for control of zoom function, audio,

display and keyboard brightness, and customer application launch.

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Right Side View

Note: The Office Dock allows for separate audio input/output jacks.

Bottom View

Unit Status

LEDs LEDs below keyboard: Unit on, AC power present, Battery Charging,

HDD activity

10 Speaker Integrated speaker for audio output

11 Power

On/Off Press to power on or start shutdown. Press and hold for power off.

12 Direction Pad Use like arrow keys on conventional keyboard.

Mouse

Buttons Use like left and right mouse buttons

14 Photo Sensor The photo sensor is used to adjust the LCD and keyboard backlight

brightness in response to changing lighting conditions

15 Radio and

Wireless

Status LEDs

Radio and Wireless LED Status Indicators: 802.11a/b/g, Bluetooth,

GPS, Wireless WAN

# Feature Description

1 2.5 mm Audio in/out Jack for 2.5mm headset

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Back Edge View

Hover the mouse over each number on the picture to see a description

Keyboard Basics

The GoBook M

-1 features:

# Feature Description

1 Battery

release

latches

Press in on the latches (1) with your thumbs and slide the battery in the

direction of the arrows to remove it from the back of the computer and

access the hard drive or (optional) Expansion Module area.

# Feature Description

1 Power Connector For use with various optional docks and adapters such as the

office or vehicle docks.

2 USB 2.0 port

Connect additional devices to your GoBook MR-1, including

flash memory drives, external hard drives, external optical

drives, additional input devices (such as an external keyboard

or mouse), digital cameras, digital music players, or any other

USB device.

3 Cooling Fan

Outlet Air outlet for fan.

NOTE Make sure your fingers do not wrap around the back

of the unit and cover the fan outlet (3) as the unit may over-

heat.

4 Multi I/O Docking

Connector The optional office and vehicle docks add additional

connectivity to the GoBook MR-1.

5 DC-In Port Connect the included AC power cord here and to a 120 volt

wall socket to provide power to the device. The battery

automatically recharges whenever the AC power cord is

plugged into this port and into a live wall socket.

6 Dock Insert Tab

Slots Tab Slots help hold the office dock in position.

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zLeft and Right Mouse buttons

zTouchpad

zMicro Joystick

zDirection pad (D-Pad)

zDedicated Ctrl+Alt+Del key

zThumb operated, back-lighted, 70-key keyboard

zTwelve function keys

z2 Application launch buttons (programmable buttons)

zZoom key

zAudio controls

zSpecial keys for display brightness and keyboard back-lighting

zRadio ON/OFF Hot Key Fn+ (option)

zBack-lit keyboard key

Primary Keys

Key Description

Alt The Alt (alternate) key is used with other keys to perform special tasks. On some

operating systems pressing Ctrl+Alt+Del twice soft reboots the computer .

The Backspace key, sometimes represented on the keyboard as a left arrow, moves

the cursor one position to the left. The character to the left of the cursor is erased.

Ctrl The Ctrl (control) key works with other keys to perform a variety of functions.

Enter The Enter key signals the computer that you have completed your entry. This is

your way of telling the computer to process the information that you have entered.

Esc The Esc (escape) key allows you to exit a pop-up window or message box.

Shift The Shift key changes the keys A through Z to the UPPER CASE position. When

you press an alphabetic key, the character appears as a capital letter. When you

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The Navigation Section

The top portion of the keyboard has a number of navigation, special keys and items to aid you in moving the cursor

and selecting items on the screen

press Shift with other keys, the characters on the upper part of the keys appear. For

example, pressing Shift+7 displays an ampersand (&).

Pressing the Fn+Shift key locks keys A through Z in the UPPER CASE position.

Pressing the Fn+Shift key again returns the letters to lower case. While in the upper

case mode, pressing the Shift key results in lowercase characters when entered. You

still have to use the Shift key to display characters located on the upper portion of

the keyboard. For example, press Shift+8 to type an asterisk (*), even when the

Caps Lock key is activated.

The Caps Lock LED lights when the keyboard is in Caps Lock mode.

Fn Some special Fn (function) keys have been established to perform important tasks

when pressed and held with the Fn key. These keys are described later in this

document. The Fn key legend is color keyed to other special keys on the keyboard.

SPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the

right.

Tab The Tab key moves the cursor to the next tab stop or field. Tab stops are defined by

your operating system or application program. Press the Tab key to move from one

field or text box to another.

# Control Description

1 & 2 Right and Left

Mouse Buttons Use these buttons as you would use the left and right buttons on a desktop

mouse.

3 Power Button Use this button to place the computer in standby mode or turn it off/on.

4 Touchpad The Touchpad is used as you would use the touchpad on any notebook

computer.

5 Micro Joystick A thumb-operated joystick for cursor control.

6 Direction Pad The Direction pad provides the same functions as the left, right, up and down

arrows on a standard keyboard.

Use the Ctrl+Alt+Del button to open the "Windows Task Manager" utility,

which allows you to end monitor and terminate Applications and Processes

that may be unstable.

This key deletes selected words or items. Pressing Fn+Insert inserts words or

items.

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Mouse Buttons

The left most buttons on the Navigation section are the left (1) and right (2) mouse buttons. Use these buttons

with the Touchpad, or Micro Joystick as you would use the left and right buttons on a desktop mouse.

Power Button

Use the power button (3) to place the computer in standby mode or turn it off/on.

zPress once to turn start the computer

zPress once to place the computer in standby mode

zPress and hold 5 seconds to shut the computer off

Touchpad

The Touchpad (4) is used as you would use the touchpad on any notebook computer.

Micro Joystick

The Micro Joystick (5) is a thumb-operated joystick for cursor control. Use for navigation like the Touchpad or an

external mouse. Place your right thumb on the Micro Joystick and move it in the direction you want the cursor to

go.

Direction Pad

The Direction pad (6) provides the same functions as the left, right, up and down arrows on a standard keyboard.

The arrows on the direction pad are defined by the software application, but generally:

zThe UP ARROW key moves the cursor up one line.

zThe DOWN ARROW key moves the cursor down one line.

zThe RIGHT ARROW key moves the cursor to the right one character.

zThe LEFT ARROW key moves the cursor to the left one character.

zThe Fn+UP ARROW key moves the cursor up one page.

zThe Fn+DOWN ARROW key moves the cursor down one page.

zThe Fn+RIGHT ARROW key moves the cursor to the home position.

zThe Fn+LEFT ARROW key moves the cursor to the end of line position.

Ctrl+Alt+Del Button

Use the Ctrl+Alt+Del button (7) to open the "Windows Task Manager" utility, which allows you to end monitor

and terminate Applications and Processes that may be unstable. Refer to the MS Windows Help for more on the

"Windows Task Mana

er."

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Delete Key

The Delete (Del) key (8) deletes selected words or items. Pressing Fn+Del inserts words or items.

Touchpad

The built-in capacitive touchpad is a pointing device that senses movement on its surface. This means the cursor

responds as you move your thumb over the touchpad. Your computer has a capacitive touchpad. The buttons

located on the upper left of the keyboard have the same function as a two-buttoned mouse. Pressing these buttons

makes selections, drags objects, or performs a variety of other functions depending on the software.

To Use the Touchpad

1. Hold the GoBook MR-1 in both hands with your thumbs on the keyboard. The touchpad (1) is easily

accessible by moving right thumb over the touchpad.

2. Gently move your thumb across the touchpad in the direction you want the cursor to move.

. You can scroll using the touchpad by sliding your finger up and down on the right edge of the pad or left to right

on the bottom edge of the pad.

Adjust the touchpad settings by selecting Settings, Control Panel, Mouse, Buttons. These settings allow you to

change the orientation from right-handed to left-handed, and fine-tune the pointer movement and timing of clicks.

To Select Objects

1. Use the touchpad to position the cursor over the object you want to select.

2. Tap the touchpad once or press the left mouse button .

To Drag

1. Place the pointer over the desired object

2. Press and hold the left mouse button or tap the touchpad two times as if you were double-clicking but do not

remove your finger after the second tap.

3. Move the pointer to the desired location.

4. Release the button or lift your finger to finish dragging.

Touchpad Precautions

The touch

ad is a sensitive device. If not

erl

cared for, it can be easil

dama

ed. Please take note of the

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following precautions:

zAvoid contact with dirt, liquids or grease

zDo not rest heavy objects on the touchpad or the touchpad buttons

zKeep your fingers dry and clean when using the touchpad and keep the touchpad dry and clean

zThe touchpad is sensitive to finger movements. It responds best to light touches. Tapping too hard will not

increase the touchpad's responsiveness

Function Keys and Key Combinations

When using function keys, press and hold one of the Fn keys before pressing the other key in the key combination.

Function

Key Function Description

Fn+1 Help opens the Microsoft Help and Support Center

Fn+2 to

9, -, = Function

keys Used to select functions within software applications

Fn+Bksp Break Use Fn+Bksp as you would use the Break key on any PC

Fn+P Print

Screen Press Fn+P to print the current screen. Press Fn+P+Alt to print the

current active window

Fn+Esc Pause Pause an application. Press Fn+Esc again to continue.

Fn+

Audio

Volume

Increases the audio volume

Fn+

Audio

Volume

Down

Decreases the audio volume

Fn+ Radio

on/off Turn all wireless functions on/off (option with any radios)

Fn+Shift Caps Lock Press Fn+Shift to lock keys A through Z in the UPPER CASE position.

Press Fn+Shift again to return the letters to lower case. While in the

upper case mode, pressing the Shift key results in lowercase characters

when entered. You still have to use the Shift key to display characters

located on the upper portion of the keyboard. For example, press Shift+8

to type an asterisk (*), even when the Caps Lock key is activated

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Special Keys

The keyboard has several keys that perform special functions, providing ease of use with the GoBook MR-1's

compact keyboard.

The Caps Lock LED lights when the keyboard is in Caps Lock mode

Fn+Del Insert Inserts text in documents and applications.

# Key Icon Description

1 Windows Logo Key Start button. Combinations with this key perform

special functions. Below are a few examples:

+ TAB (Activates next Taskbar button)

+ E (Opens My Computer in Windows

Explorer)

+ M (Minimizes all Windows)

SHIFT + + M (Restores Minimized Windows)

+ R (Displays Run dialog box)

Refer to Keyboard Shortcuts in Windows Help and

Support for a complete list of Windows key

combinations.

2 Zoom Key See Zoom Key section

3 Audio on/off Turns the audio speaker off/on

4 Display Brightness Up Increases of the brightness of the display screen

5 Display Brightness Decreases of the brightness of the display screen

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Radio ON/OFF Hot Key (option)

CAUTION FAA regulations require that all transmit/receive devices be turned off during flight. If you have radios

(including GPS) in your computer, the Radio ON/OFF Hot Key, is used to turn your radios off during flight. If you

have radios and you do not have a switch to turn the radios off, either leave your computer off during flight or

contact your help desk for assistance.

The wireless Radio ON/OFF Hot Key (the blue function icon above the R key) toggles the power on and off

to all radio devices (including GPS, Bluetooth, WLAN, and WWAN radios).

To Turn all Radios on or off

1. Press Fn+ to power off all radio devices (airplane mode).

2. Press Fn+ again to turn radio power on.

Application Launch Buttons

Pressing either of them, once they are programmed starts the application of your choice. The application launch

buttons are marked C1 and C2 on the keyboard.

To program the Application Launch Buttons

1. Select Start, All Programs, Mobile Computer Tools, Configure On-Screen Display, C1, and C2 Settings

2. Select the C1 or C2 tab on the GD-Itronix OSD Configuration screen.

3. Use the dro

-down menu to select an a

lication to associate with the Launch Button

Down

6 Display/Monitor Switch Switches between the GoBook MR-1 LCD display

and an external monitor. (An external monitor may

be added using the Office Dock

7 C1 & C2 C1

Automatically opens a pre-defined application. (see

Application Launch Buttons)

8 Window Focus Moves foreground window back and places focus on

next active window

9 Keyboard Backlight

on/off Turns the keyboard backlight off and on

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4. Click Test to test if the application will run.

5. Click OK to accept the application.

OTE If the application you want to run is not in the drop-down menu: click the Add button next to the Current

Selection field to display the "CustomExePrompt" screen.

zClick the Browse button to display the Open file screen.

zFind the application you wish to call with the Application Launch Button and select it.

zClick the Open button.

zEnter a name for the application you selected.

zPress OK

What is Zoom?

Zoom is an application included on your GoBook MR-1 that enlarges items on the display for better viewing.

How to Use Zoom

Zoom is toggled on and off using the "Zoom key " located on the row of Special Keys at the bottom of the

keyboard.

Display

The GoBook MR-1 features a 5.6” WSVGA display (1024 x 600).

NOTE An optional outdoor viewable DynaVue™ (patent-pending) integrated touchscreen is also available. You

can start programs and input data on the touchscreen using one of the approved pens (styluses) that come with the

touchscreen.

Adjusting Display Brightness

To Manually Adjust Display Brightness

Special keys increase or decrease the display brightness.

zPress to dis

increase bri

htness

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zPress to decrease display brightness

Automatic Dim Feature

To save battery power, your computer automatically dims the display when the computer is not attached to external

ower.

NOTE You may still manually adjust display brightness.

See Managing Power for more information on power management features.

To Enable or Disable Automatic Dim

1. Restart the computer by selecting Start, Turn Off Computer, Restart.

2. Press Enter during boot up to open the Setup Utility.

3. Select Launch System Setup Menu.

4. Use the right arrow key to select the Advanced screen.

5. Use the down arrow to select Auto Brightness Control and press Enter.

6. Use the down arrow to select Auto DIMMING and press Enter.

7. Choose Enabled or Disabled and press Enter.

8. Press Esc to save this setting and exit BIOS Setup.

Adjusting Display Resolution

To Adjust Display Resolution

1. Right click on the desktop.

2. Select Properties and then select the Settings tab. The dialog box indicates the monitor screen resolution.

3. Use the Screen Resolution slide bar to adjust the resolution. Normally, you should use the resolution

suggested for the display or monitor.

NOTE Using a lower resolution than the screen was designed for will reduce the area of the display. Higher

resolution modes may be used, as long as the monitor supports them.

Simultaneous or Extended Display

The computer's display and multimedia capabilities are great for viewing movies or giving presentations. However,

because of the small size of the GoBook MR-1 display you may prefer to connect an external monitor. The optional

Office Dock or Expansion Unit, allows this computer to support simultaneous LCD and external display output via

the external monitor port located on the Office Dock. You can also connect other output display devices such as

LCD projection panels for large-audience presentations. See Attaching an External Monitor or Video Device for

more information.

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Once the external display device is attached (using the optional Office Dock or Expansion Unit), simply press the

Display/Monitor Switch on the keyboard.

FEATURE: When using an external monitor you can extend your desktop. This allows you to open and view one

rogram on the external monitor while viewing a different program on your notebook's display. To set this up:

1. Right click on the desktop.

2. Select Properties to open the Display Properties Dialogue box.

3. Select the Settings tab.

4. Click on the "2" in the Monitors section.

5. Check "Extend my Windows desktop onto this monitor".

6. Select Apply and OK to save and exit.

7. Now you can drag the programs you want to view onto the external monitor.

Lid Switch

Your computer has a lid switch that can automatically turn off the computer display when you close it and resume

when you open the display.

To Close the Display

To close the display lid, fold it down gently.

To Change the power management settings for the lid switch

1. On the System Tray area of the Taskbar, right-click the Power Saver icon ( or ).

2. From the menu, select Adjust Power Properties.

3. Select the Advanced button.

4. Select what you want to happen when you close the display lid:

{Do Nothing

{Stand By (default)

{Hibernate

5. Check the Wakeup box if you want the computer to resume when you open the display lid.

LED Status Indicators

The activity indicators, located above the keyboard and in the display hinge, light up when a particular function of

the com

uter is active. Each indicator is marked with an icon.

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Radio and Wireless Status LEDs

Display Hinge LEDs - visible at the bottom of the display indicate active installed radios: 802.11ABG, Bluetooth,

GPS, Wireless WAN.

Unit Status LEDs

LEDs below keyboard: Unit on, AC power present, Battery Charging, HDD activity

# Icon Function LED Description

802.11 ABG Lit One or more installed radios are ON

LED off All installed radios are OFF

Bluetooth Lit Bluetooth is ON

LED off Bluetooth is off

GPS Lit GPS ON

LED off GPS is off

Wireless WAN Lit WAN ON

LED off WAN Off

# Icon Function LED Description

Power Lit Power is ON

Flashing Suspend to RAM

2 External Power Lit

External power is connected to the unit

3 Battery Lit Battery charging (when external power is

connected)

Flashing Low Battery (below 7% charge)

Quick

Flash Indicates a problem with the battery such as:

over discharged, or EC is using pre-charge

LED off When battery is not charging (include

battery full, battery discharge, and no battery

etc)

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Caps Lock LED on Keyboard

Audio

Your computer includes a single speaker audio output and an integrated microphone. The speakers are located

above the display. The microphone is on the front of the computer to the left.

You can also attach external audio devices via the audio headset jack on the right side of the computer.

. Audio In/Out

A. 2.5mm microphone/stereo headphone port

(1)

a. Tip, pole 1 Microphone

b. pole 2, headphone Right channel

c. pole 3, headphone Left channel

d. Sleeve, pole 4, headphone and

Microphone Ground

B. Compatible with off-the-shelf MP3-

style Cell-phone head set such as Sony,

Jabra, and Body Glove.

To Adjust the Volume

zTo decrease volume, press Fn+

zTo increase volume, press Fn+

zTo mute the volume, press

You can also adjust the volume with the Windows volume control applet located on the taskbar. However, the

volume control function keys override the Windows volume control applet. If your volume is too low or too high

after setting the volume in the applet, adjust the volume with the function keys.

Computer Security

Your computer includes several different security features to help prevent theft and protect data. These include

multiple levels of password protection, an optional fingerprint scanner, stealth mode and (Optional) Trusted

Platform Module (TPM).

BIOS Level Passwords

4 Disk Status

(HW) Lit The hard disk drive is being accessed

Icon Function LED Description

1 Caps Lock Lit The keyboard is in Caps Lock

mode

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Passwords protect your computer from unauthorized access. When set, no one can access the computer without

entering the correct password.

There are two types of passwords you can set:

zSupervisor Password secures your computer against unauthorized entry to critical parameters in the BIOS

Utility

zUser Password secures your computer against unauthorized use, and allows limited access to the BIOS

Utility

NOTE Do not forget to set your password! If you forget your password, please get in touch with your dealer or an

authorized service center.

Fingerprint Scanner (Optional)

The optional swipe style fingerprint scanner can be used for

all standard security uses. The optional fingerprint scanner

rovides a greater level of security and convenience for your

GoBook MR-1 and your private data. Use the fingerprint

scanner instead of passwords for the following:

zcomputer login

zlogin at secure websites

zopening password protected applications

zto provide encryption security for individual files

Fingerprint Scanner Software

Before using the fingerprint scanner, you must first install compatible software. If the optional fingerprint scanner

was present during initial user setup, you should have the "Install Finger Print Software" link on your desktop.

Click this link and follow the instructions to install the software.

CAUTION Before installing any third party software, ensure it is approved for use with this computer.

When accessing some secure websites, you may need to specify you are using the fingerprint scanner instead of a

assword. Refer to the fingerprint scanner software documentation for setup information.

Stealth Mode

Your computer has a stealth mode feature for users who may need to use it where light, sound or radio transmissions

could be dangerous or disruptive, such as a military or public safety user. Enabling stealth mode allows you to

disable sound, and lights (such as system beeps, the fan, and the display backlight) and wireless radio features. Refer

to the BIOS Setup Utility section for information about how to configure the stealth mode feature.

Trusted Platform Module (TPM)

TPM is only available if you have the optional Expansion Module installed. Enable or disable TPM in the System

BIOS. TPM provides a platform root of trust which uniquely identifies a particular platform and provides various

to ca

abilities includin

hardware-

rotected stora

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Ports and Connectors

* Audio Jack is on the right side of the unit.

Making Connections

Your computer is equipped with a full array of ports, and connectors, offering advanced communications

technology. This section describes how to connect peripherals and hardware options that help you maximize your

computer's features. Before connecting peripherals, first read the manual included with the peripheral for connection

and operation instructions. You can purchase most of these and other options directly from authorized dealers.

You may purchase an optional Expansion Module which adds a USB 2.0 port, 9-pin Serial port and an optional

80GB Hard-drive to replace the standard 40GB drive.

The GoBook MR-1 also has docking solutions such as Vehicle Docks and the Office Dock. These docks provide

drop-in convenience, port expansion, and automatic battery recharging, enabling you to leverage your computer's

features without having to attach and reattach cables and connectors when you move your computer from office to

vehicle.

Attaching Power

Your GoBook MR-1 can be powered by battery, by attaching an AC Adapter or Vehicle Adapter to the DC power

ort, or by connecting the computer to a powered Vehicle Dock, or Office Dock (using your existing AC Adapter).

This

e ex

lains how to attach

ower to the DC

ower

ort.

# Ports and Connectors Connection Location

1 Power Bus For use with the office or vehicle dock Back Side

2 USB 2.0 Port USB Peripherals such as a mouse, printer or optical disk

drive Back Side

3 Cooling Fan Outlet None Back Side

4 Multi I/O Docking

Connector Compatible with the office or vehicle docks Back Side

5 DC-in AC Adapter (power) Back Side

6 Dock Insert Tab Slots Tab Slots help hold the office dock in position. Back Side

* Audio In/out 2.5 mm Audio in/out Right Side

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NOTE When external power is properly applied, the External Power LED lights.

CAUTION This notebook computer is designed to be used with the provided dedicated AC Adapter or Vehicle

Adapter only

To Attach AC Power:

Using the (optional) Office Dock

1. Insert the Office Dock into the back of the

computer.

2. Insert the power suppy cord into the DC-in jack on

the right side of the dock.

3. The power LED illuminates to indicate that current

is reaching the computer. When you connect the

Office Dock it automatically begins charging the

computer’s battery. At ambient temperature, (room

temperature of about 70ºF), the battery should

charge from empty to 90% in less than three hours

if the unit is suspended or off. It should take less

than four hours if the unit is in use.

Using the (optional) Vehicle Adapter

1. Insert the vehicle adapter’s power cord into the

DC-in jack on the left side of the computer.

2. Insert the 12V (cigarette lighter) adapter into the vehicle’s 12V socket, turning it slightly to make a good

connection.

1. If the computer has a dust cover over the back edge

connections, pull it back and rotate it to the side.

2. Connect the AC adapter power cord to the AC

adapter.

2. Connect the AC adapter to the DC power port on

the back of your computer.

NOTE Push the DC jack firmly into the

computer until it “clicks.”

2. Connect the AC adapter power cord to a properly

grounded AC outlet.

NOTE It is recommended you use a quality surge

protector.

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CAUTION The vehicle adapter is not intended to be used continuously. It is intended to provide a

convenient, temporary power source for powering and charging this computer while in transit in a vehicle. For

permanent installations, it is recommended that the (fused) vehicle charger adapter be wired directly to the

vehicle power supply. For additional information regarding permanent installation, contact your sales

representative.

3. The power LED illuminates to indicate that current is reaching the vehicle adapter. When you connect the

vehicle adapter, it automatically begins charging the computer’s battery. At moderate temperatures, around

20°C (68ºF), the battery should charge from empty to 90% in less than three hours if the unit is suspended or

off. It should take less than four hours if the unit is in use.

NOTE As the battery temperature approaches the ends of its temperature range (-20°C/ 14°F to 60°C/140°F),

it may take longer to charge the battery.

CAUTION Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent

possible damage to the battery, the GoBook MR-1 notebook does not allow the battery to charge if the internal

temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).

Attaching USB Devices

Your computer comes with a Universal Serial Bus (USB) 2.0 port on the back side of the computer. This enables

you to attach various devices such as a keyboard, mouse, scanner, or printer. USB devices can be chained together

on a single cable.

NOTE : The office dock provides two USB 2.0 ports.

Attaching Audio Devices

Audio devices are easy to connect with the audio port accessible from the right side of the computer. You can plug

an external micro

hone

(

or an audio line-in device

)

into the line-in

ack.

# Feature Description

1 USB 2.0 Port Connect additional devices to your GoBook MR-1, including flash memory drives,

external hard drives, external optical drives, additional input devices (such as an

external keyboard or mouse), digital cameras, digital music players, or any other

USB device.

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NOTE Separate Audio Input and Output jacks are available with the Office Dock.

Wireless Communications

Your GoBook MR-1 supports up to three integrated radios and a GPS for superior wireless communication (One

radio per category listed below).

zWireless Local Area Network (WLAN)

zWireless Wide Area Network (WWAN) with CRMA Express

zWireless Personal Area Network (WPAN) Bluetooth®

zGlobal Positioning System (GPS)

Since each customer's radio configuration is unique, please read the radio help installed on your desktop and refer to

the manufacturer documentation to setup and use your radio(s).

If you have the radio ON/OFF option, press Fn+ to power off all radio devices (airplane mode).

CAUTION FAA regulations require that all transmit/receive devices be turned off during flight. If you have radios

in your computer (including GPS) and your computer is equipped with a Radio ON/OFF switch, please use it to turn

your radios off during flight. If you have radios and you do not have a switch to turn the radios off, either leave

your computer off during flight or contact your help desk for assistance.

WLAN radio option

Your computer may include an integrated Wireless Local Area Network (WLAN) capability. See the radio help file

our deskto

for more information.

# Feature Description

1 2.5mm Audio In/Out

Jack Connect a stereo headset or microphone to this jack to listen to

multimedia

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About WLAN

WLAN provides all the features and benefits of traditional LAN technologies, such as Ethernet, without the

limitations of wires or cables. It enables mobility and flexibility without compromising connectivity for today's

mobile user.

CRMA Express WWAN (option)

If you ordered the CRMA Express module option with your computer, your computer may support one or more of

these Wireless Wide Area Network (WWAN) radios:

z1xEV-DO/1xRTT

zHSDPA/UMTS/EDGE

CRMA Express is upgradeable, and when WWAN radio technology changes, you can change with it. These radios

are ideal for the mobile worker. The fast speeds from EV-DO/1xRTT/ and HDSPA/UMTS/EDGE facilitate greater

roductivity with fast email retrieval and fast and secure access to your information and applications. Refer to the

installation instructions included with your CRMA Express module(s). After installation, refer to radio help, found

on your desktop, for information about setting up and using your radio(s).

About 1xEV-DO/1xRTT Network

1xEV-DO

Evolution Data Only or Evolution Data Optimized (EV-DO) is a 3G wireless technology with average user

download speeds ranging from 400 to 700 Kbps with peak rates up to 2.0 Mbps in release 0. Release A's peak rates

may reach up to 3.1 Mbps.

1XRTT - Single Carrier (1x) Radio Transmission Technology

1xRTT is a pre-3G wireless technology based on the CDMA platform. It has the capability to provide ISDN like

speeds of up to 144 Kbps with typical speeds in the 50-70 Kbps. 1xRTT is also referred to as CDMA2000.

About HSDPA/UMTS/EDGE Network

HSDPA/UMTS

High-Speed Downlink Packet Access (HSDPA) / Universal Mobile Telecommunications Systems (UMTS) are 3G

wireless technologies. HSDPA averages 400-700 Kbps with peak rates up to 10 Mbps in future releases. UMTS has

an average user download speed of 384 Kbps with peak rates up to 2.0 Mbps.

EDGE

Enhanced Data Rates for Global Evolution (EDGE) is a pre-3G wireless technology based on the GSM platform. It

has the capability to provide ISDN-like speeds of up to 144 Kbps with typical speeds in the 50-70 Kbps.

Bluetooth® (option)

About Bluetooth

Bluetooth is a short range, wireless technology. Bluetooth systems create a Wireless personal-area network

(

WPAN

)

. When Bluetooth-ca

able devices come within ran

e of one another, an electronic conversation

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automatically takes place to determine whether they have data to share or whether one needs to control the other.

Then, the devices hop frequencies in unison so they stay in touch with one another and avoid interference with other

devices.

Bluetooth devices send out weak signals of 1 milliwatt. Your GoBook MR-1 is a Class II Bluetooth device with a

range of about ten meters. Even with the low power, the walls in your house won't stop a Bluetooth signal. This

makes the standard useful for controlling several devices in different rooms. However, obstructions such as walls do

degrade the signal and reduce its range.

GPS (option)

About GPS

The Global Positioning System (GPS) is a worldwide radio-navigation system formed from a constellation of

satellites and their ground stations. GPS uses these satellites as reference points to calculate positions accurate

within five meters. If your unit is equipped with GPS, there will be an extension on the display lid like the one

elow.

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Improving Radio Coverage

Wireless connectivity between your computer and wireless network access points is essential. Maintaining this

wireless connectivity over a wide area is fundamental to the usefulness of the network. This makes the scope and

reliability of radio coverage a primary concern. Therefore, one of the most important features of the wireless

network is the degree of radio coverage provided. Coverage can be influenced by terrain, buildings or even a

crowded room. Here are some tips to help you improve radio coverage, depending on your location.

In any Location

1. Performance can vary significantly at different times of the day.

2. Weather can affect performance.

On the Street

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1. Try all sides of a building to see which side provides the strongest radio signal.

2. Move from under trees. Pine needles absorb radio signals more than leaves.

3. Move away from overhead electrical wires.

4. Radio signals reflect off other buildings. Even in the signal shadow, the signal could be reflected back by

another building.

5. Try not to hold the unit. If possible, place it in vehicle, on a cabinet or desk.

6. If holding the unit, turn the unit in 90-degree increments to avoid shielding it with your body.

7. The signal is 1-2 feet across; therefore, moving several feet in any direction may give different results.

Inside a Building

1. Move toward windows.

2. Signals do not penetrate ground; therefore, there will probably be no signal in basements.

3. Reflective coatings on windows reflect radio signals. Try the side of the building that is least likely to have

coated windows.

4. Closed metal blinds can reflect radio signals.

5. Dropped ceilings sometimes hide an accumulation of electrical cable.

Electromagnetic Interference (EMI)

1. Electromagnetic Interference (EMI) is generated by switching circuitry closets or Un-interruptable Power

Source (UPS) systems found near computer rooms and can block the radio signal.

2. Look for significant sources of electromagnetic radiation. Problems may emanate from a source between your

location and the radio base station.

Antennas

The GoBook MR-1 has several embedded antenna options to support wireless communications. They require no

user action.

CAUTION Use only the supplied or an approved antenna(s). Use of unauthorized antennas, modifications, or

attachments may void your warranty and could impair call quality, damage the radio, or result in violation of FCC

regulations.

The GoBook MR-1 may contain the radio transmitters listed below. The following statements are relevant when

using these radios:

Each internal radio may or may not have an individual FCC Identifier label. That FCC Identifier label is not

applicable to this configuration. Only the external FCC ID is applicable. Only the antenna with which an intentional

radiator is authorized may be used with the intentional radiator.

The WLAN embedded dual antennas are located internally in the upper right and left edges of the display screen and

are not to be modified. This device contains a WLAN radio transmitter and a WAN radio transmitter. To com

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with FCC RF exposure requirements when using the WAN radio transmitter, a minimum separation distance of 20

cm must be maintained between the external dipole antenna and all users/bystanders. When using the WLAN

transmitter, a minimum separation distance of 20 cm must be maintained between the upper right and left edges of

the display screen and all users/bystanders. The WAN radio and WLAN transmitter should be turned off before

carrying the notebook PC in order to comply with FCC RF exposure requirements.

Since each customer's radio configuration is unique, please read the radio help installed on your desktop and refer to

the manufacturer documentation to setup and use your radio(s).

Operating with Battery Power

The computer operates on AC or battery power. This section contains the information you need to know to operate

the computer on battery power. It also includes information on how your computer manages and saves power.

Effective use of power management options can greatly conserve and extend your battery life. Your computer

employs a power management scheme that supports ACPI (Advanced Configuration and Power Interface), allowing

for maximum power conservation and maximum performance at the same time.

Be sure to read the Battery Safety and Precautions section.

Frequently Asked Battery Questions

Does it harm the Li-Polymer or Li-Ion battery pack to frequently “top off” the batteries?

What constitutes a charge cycle?

Where can general battery charge state information be obtained?

What effect will temperature have on battery life and performance?

The Battery

The battery has the following characteristics:

zEmploys current battery technology standards

The computer uses "smart" Li-Polymer (standard -- 29WHr) or Li-Ion (extended -- 50WHr) batteries to

consistently provide the long battery life best suited for mobile users

zA temperature sensor and memory device that stores information about the battery, such as how much charge

is left and how many times it has been recharged

zBattery-low warning

When the battery charge level becomes low, the battery alarm beeps or displays a warning on your screen.

This tells you that the battery power is critically low (and you should save your work). You can correct this

situation by recharging the battery.

Whenever possible, use the AC adapter. The battery will come in handy when you travel or do not have access to

AC power. It is advisable to have an extra fully-charged battery available as backup.

Using a battery for the first time

Before usin

a batter

for the first time:

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1. Connect the AC adapter to the computer, then to a power source.

2. Calibrate the battery to set the gas gauge to accurately reflect battery capacity.

You only need to do this once with a new battery or with a battery that's been stored without being used for a

long time. If the computer is to be stored for more than two weeks, we recommend you remove the battery.

Battery and Temperature

The battery is most efficient at room temperature. It operates in a wide temperature range but the battery capacity is

affected by higher or lower temperatures.

NOTE While the battery may not provide 100% capacity at temperature extremes, its capacity is restored when the

battery temperature is normalized to around 20°C (68°F).

Battery Charging

When you use the AC adapter to connect your GoBook MR-1 to a power outlet, the internal battery begins to

recharge automatically. While the battery is charging, the Battery Power Indicator is lit. When the battery is fully

charged, it turns off.

If your computer is turned off or suspended to RAM, a fully discharged battery takes about 4 hours to recharge. If

your computer is turned on and is not in suspend mode, it may take four to six (4-6) hours to recharge the battery.

Refer to the following table:

NOTE A fully charged Li-Polymer battery can power the GoBook MR-1 for approximately four to five (4-5) hours,

depending on usage patterns.

Power Saving Modes

Adjust the default power management settings in the Power Saver utility.

Suspend Mode

There are several possible settings for suspend mode. You may Suspend to RAM (stand-by), Suspend to Disk

(Hibernate), or disable suspend altogether, which is not recommended.

Suspend to RAM (Stand-By)

In a sus

end to RAM, the contents of

our com

ute

’s memor

are held intact, while most of the com

onents in

Temperature Approximate Available

Capacity

0°C (32°F) 80%

20°C (68°F) 100%

45°C (113°

F) 100%

Charging Discharging

System On 4-6 hours 4-5 hours

System Off (suspend to RAM) 2.5 hours —

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your computer either turn off completely, or reduce power consumption to a minimum. In a Suspend to RAM, your

computer remains active but with the minimum possible power consumption. Return the computer to full power by

ressing any key. A fully-charged battery can maintain a Suspend to RAM for many hours.

Suspend to Disk (Hibernate)

Suspend to Disk (Hibernate) is similar to turning off the computer, except that the current state of the computer is

copied to the hard disk as a special file. When the computer returns from suspend mode, the desktop appears with

the same files and programs open as when the computer was suspended. Suspend to Disk (Hibernate) is very useful

when you do not want to take the time to shut down all open programs one by one to shut off the computer, only to

have to open the same programs and files the next time you use the computer. This mode is also called hibernation

mode.

Initiating Suspend Mode

There are three ways to initiate suspend mode. The settings can be adjusted in the Power Saver utility:

zThe computer may automatically enter suspend mode when not used for a set period of time

zSelecting the Standby button in the Shut Down Windows dialog box

zPressing the power button will cause the computer to hibernate by default

Power Button Settings

The function of the Power Button can be set to Shut down, Stand by or Hibernate in the Power Saver utility.

However, holding the Power Button down for more than four seconds will force a power off while operating under

any situation, resulting in the loss of any unsaved information.

When to Replace the Battery

Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery if it no longer

rovides 70% of its original rated capacity.

WARNING There is danger of explosion if the battery is incorrectly replaced. Replace only with the same or

equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's

instructions.

Heat Considerations

The computer’s processor has been specially designed to consume as little power as possible. However, working in a

hot environment, or working for long periods may raise the temperature. Your computer takes the following steps to

lower temperature:

1. The cooling fan turns on. You may hear the fan and feel air coming from a vent on the left side of the

computer when this happens.

2. If the temperature continues to rise, Processor activity is reduced. You may notice a slight loss of performance

when this happens.

3. To prevent damage, if the computer gets too hot, the processor stops and the computer shuts down.

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Monitoring Battery Power

To see how much power the battery has left, move the cursor to the Power Saver icon ( or ) in the System

Tray area of the Taskbar. The status will show as a pop-up when you mouse-over the icon.

Low Battery Alarms

How your computer responds to a low battery condition can be set by going to Start, Settings, Control Panel,

Power Options, Alarms.

Two different power alarms can be enabled or disabled: the Low Battery Alarm, and the Critical Battery Alarm.

Use the slide bar to set the power level at which the alarms are activated. Select the Action button to choose

whether the alarm sounds, displays a message, or both.

CAUTION When battery power is low, the alarm beeps or displays a warning on your screen. Take immediate

action, such as saving files or connecting to the AC adapter, or data may be lost.

When the computer alerts you that the battery is low, immediately do one of the following:

zConnect the AC power adapter

zSave your work and then select Shut Down from the Start menu

zTurn off the computer and replace the discharged battery with a charged battery (See Battery Charging).

NOTE Do not restart the computer until you have connected to an AC adapter or replaced the discharged battery

with a charged battery.

Battery Calibration

Over time, as the battery is repeatedly drained and recharged, battery runtime may decrease. Occasionally, the

battery should be recalibrated for maximum performance. The calibration process empties and charges the battery.

This allows the Windows battery gauge to accurately monitor battery status. Battery Calibration will take up to 17

hours, depending on how much power the battery already contains.

GoBook MR-1 batteries contain an intelligent gas gauge. This gas gauge is calculated by using the amount of power

going into or coming out of the battery and the capacity or size of the battery. As with all rechargeable batteries the

capacity of the battery decreases over time and with usage. Without routine calibration, this declining capacity will

create errors in the gas gauge. Calibration sets the battery capacity to the actual physical capacity of the battery. This

ensures the gas gauge is as accurate as possible. An accurate gas gauge will allow the GoBook MR-1 to warn the

user of a low battery before data is lost during a low battery critical shutdown. Calibrating also allows for the

detection of batteries that have reached the end of their useful life. Battery calibration should be performed once

every 3 to 4 months.

It is recommended you calibrate your battery:

{the first time you use it

{after it has been in storage

{if the

e has become inaccurate.

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Windows Battery Calibration

To run the Battery Calibration program

a. Plug in the AC adapter.

b. Start the computer and boot to Windows.

c. Go to Start, All Programs, Mobile Computer Tools.

d. Select the Primary battery and click Start to begin the Calibration process.

e. The GoBook MR-1 may be used for any tasks but must remain connected to external (AC) power

until the calibration cycle has completed.

f. Full calibration may take up to 17 hours.

After starting calibration, the Battery Calibration application requires no further input from the user. The calibration

consists of four steps:

1. Partial Discharge - the battery is drained to a level below 85%.

2. Charge - the battery is fully charged to 100%.

3. Discharge and calibrate:

First, the battery is discharged all the way down to zero. Now the battery is 'calibrated' but not charged.

You may stop the process after this point and let the battery charge outside of the Battery Calibration

application.

4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%.

NOTE The unit will not go into suspend mode while Battery Calibration is running.

CAUTION Do not disconnect AC power while Battery Calibration is running.

CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause the application to

terminate immediately.

Power Saver

Your computer includes a utility, Power Saver, to build upon the operating system's power management

capabilities. It is recommended that you use Power Saver rather than the Power Management utility located under

the Control Panel. Power Saver provides additional ways of saving battery power.

When on external power, Power Saver provides two profiles: Docked and Normal. When on battery, it provides

another two profiles: Max Life and Normal. You can easily toggle between the Max Life and Normal battery

rofiles by pressing Ctrl+Space.

There is also an option to keep the computer awake, while at the same time, saving battery power.

To Set the Power Saver Mode

1. On the System Tray area of the Taskbar,

right-click the Power Saver icon (see

Power Saver Icons

Icon Description Icon Description

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table).

2. Select the desired power profile.

To Configure Power Saver Settings

1. On the System Tray area of the Taskbar,

right-click the Power Saver icon.

2. From the menu, select Configure Power

Settings.

3. Change settings as desired.

To Turn Devices On or Off to Save Power

1. On the System Tray area of the taskbar,

right click the Power Saver icon.

2. Check the devices you want to enable

(power on). Uncheck the devices you want

to disable (power off).

Low-Power States

Your computer can enter three different low-power states to conserve power: Standby, Hibernate and Power Off.

These states can be entered manually, or after a period of inactivity. You can configure the Power Saver utility to

define how and when each of these occur.

Standby

Most devices in the system are powered off, but the contents of system memory are retained. Standby is sometimes

referred to as Suspend to RAM. When the computer returns from standby mode, the desktop appears with the same

files and programs open as when the computer was suspended. Resume time is very quick.

Hibernate

Hibernate, or Suspend to Disk, is similar to Standby, except that the current state of the computer is copied to the

hard disk in a special file. After this occurs, all devices in the computer are turned off. When the computer returns

from hibernation, the desktop appears with the same files and programs open as when the computer was suspended.

Hibernation saves more power than Standby, but takes slightly longer to resume.

Power Off

All applications are closed and the system is shutdown.

To Enter Low-Power States

There are various ways to initiate these low-power states.

• From the Power Saver utility, you can configure the Power Button, and Lid Switch to initiate any of the above

low-power states.

• From the Start Menu, select Shut Down to display a dialog that allows you to manually enter any of these low-

ower states.

The computer is on

battery power and set

to use the Max Life

battery profile.

The computer is on

external power and

set to use the

Docked plugged in

profile.

The computer is on

battery power and set

to use the Normal

battery profile.

The computer is on

external power and

set to use the

Normal plugged in

profile.

The computer is on

battery power and set

to Stay Awake.

This setting overrides

any settings that cause

the computer to

inactivity suspend,

hibernate or turn off

the display. It may

shorten your battery

life and should only

be used temporarily.

The computer is on

external power and

set to Stay Awake.

This setting

overrides settings

that cause the

computer to

inactivity suspend,

hibernate or turn off

the display.

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• The Power Saver utility allows you to specify a period of inactivity before the computer enters standby or

hibernate mode.

Battery Tips

Tip 1. Avoid excessive heat and cold

zYour battery will last longer during the day if it is used, charged and stored between 50°F and 86°F (10°C and

30°C)

zCharge the battery nightly where the temperature will remain around 68°F (20°C). Your battery may not last

as long through the day if you charge it at higher or lower temperatures

zAllow unrestricted airflow while the computer is connected to external power. Make sure that the fan inlet and

outlet are unobstructed

z Avoid exposure to extreme temperatures for long periods, which can shorten battery charge life and

potentially damage the battery.

How your battery behaves in warm conditions

zTo prevent possible damage to the battery, the system may not allow a charge if the battery temperature is

above 122°F (50°C), such as in a closed, unattended vehicle during the summer. In this case, the Battery

Power Indicator may indicate that the computer has stopped charging your battery; however, your battery

may not be fully charged.

zIf possible, turn off or suspend your computer while the battery is charging in a warm environment to avoid

over-heating

zIn warmer temperatures, your battery may take much longer to fully charge.

How your battery behaves in cold conditions

zWhen using a battery in cold conditions, the battery capacity may drain significantly faster

zTo prevent possible damage to the battery, the system will not allow a charge if the battery temperature is

below 41°F (5°C), such as in a closed, unattended vehicle during the winter. In this case, the Battery Power

Indicator may indicate that the computer has stopped charging your battery; however, your battery may

not be fully charged

zIn cooler temperatures, your battery can take much longer to fully charge.

Tip 2. Prevent wasted power

zManually turn off or suspend your computer whenever you are not using it

zReduce the screen brightness. Decrease brightness by pushing . Increase it by pushing

zEnable the display's automatic dimming feature

zUse the AC adapter or vehicle adapter whenever possible

zConnect to a char

source and full

char

e at the end of da

. This ensures the

e is accurate and

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provides a charged battery for the next day

zAvoid allowing the Li-Polymer or Li-Ion battery pack to completely discharge

zUse the Power Saver utility to help save power

zWhen running on battery power, make sure your system suspends automatically after a few minutes of

inactivity. Radios, custom applications, or modified system settings may affect this

zUunplug peripherals when you are not using them. They may draw power from the system even when not in

use

zAvoid operating audio and video applications when using battery power. Operating video, or audio equipment

increases the computer’s power requirements

zDon't use screen savers as they draw excessive current, especially “3D” screen savers

zAvoid or minimize using applications that keep the CPU busy a large percentage of the time. The following

will help you determine if your system is running such applications:

Identifying power wasting programs

To determine if applications or processes are keeping the CPU busy

1. Start the Task Manager utility. To open Windows Task Manager, right-click an empty space on the taskbar,

and then click Task Manager.

2. Select the Performance tab to view running applications, and the Process tab to view running processes.

3. Watch the CPU Usage. It is okay if the processor usage is occasionally 100 percent, but if it is 100 percent

most of the time, this may indicate a problem.

What to do if applications are keeping the CPU busy

zIf possible, close applications that keep the CPU busy when you are not using them

zTurn off or suspend your computer whenever you are not using it. This will help to conserve power

zInform your organization's help desk. They may have an updated version of the application.

Tip 3. Calibrate your battery

zOver time, the accuracy of the Windows battery gas gauge may be affected by repeated charging and

discharging of the battery. Calibrating the battery every 3 or 4 months helps to keep the gas gauge accurate.

For information on calibrating the battery, refer to Battery Calibration.

Tip 4. Get a good charge

zYour computer will charge more quickly if it is turned off or suspended

zIn warmer or cooler temperatures, your battery can take much longer to fully charge

zIf your battery is charged in a cold (less than 41°F/5°C) or very warm (greater than 122°F/50°C) environment,

it is

ossible that the Batter

Char

e LED will indicate that the char

e has sto

ed; however, this does not

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necessarily mean that your battery is fully charged.

Tip 5. Prevent data loss

Follow these guidelines to prevent data loss when removing your battery or storing your computer:

zYou will lose data if you remove the battery while the computer is operating or suspended. To prevent this,

shutdown your computer or put it into hibernate (suspend-to-disk) mode before removing your battery

zIf you plan to store your computer for more than a few days, shutdown your computer or put it into hibernate

mode. Remove the battery before storing the computer.

Tip 6. Clean terminals

zDirty terminals can be a cause of charging problems. Clean battery terminals with a cotton swab dipped in

isopropyl alcohol. Make sure that the alcohol has evaporated before reinstalling the battery.

Tip 7. Storing batteries

Stored Li-Polymer or Li-Ion battery packs gradually deteriorate, particularly if they are not stored in ideal

conditions, and their life expectancy decreases. When storing Li-Ion battery packs for extended periods, consider

these recommendations:

zWhen storing batteries for extended periods, it is recommended that you store them between 3°C to 7°C (38°F

to 45°F) to retard self-discharge and battery aging. If you store batteries at normal ambient temperatures, use

the following charging policy to maintain battery pack condition:

zCharge installed batteries every 21 days to maintain their charge capacity

zCharge uninstalled batteries every 6 months.

zUnused or stored batteries can lose power over time. When you install a battery that has not been used

recently, connect external power to the computer and fully charge your battery

zFully charged Li-Polymer or Li-Ion batteries deteriorate faster than partly discharged ones. For ideal storage,

charge the battery to 100% and then discharge them to 50% charge before storing.

zDo not allow stored Li-Polymer or Li-Ion batteries to discharge completely, as this may permanently damage

them. Stored batteries should be recharged to 50% capacity every six months

Installing and removing the battery pack

CAUTION! Before removing the battery pack, make sure that you have an AC adapter connected to the computer;

otherwise, turn off the computer.

To Install the Battery:

. Plug in AC power, or turn off the computer to avoid loosing data.

Turn over the computer so you are looking at the bottom.

. Align the four openings on the back of the battery with the four

hooks underside of the GoBook MR-1 unit and place the battery

against the back of the unit

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. Slide the battery down until it clicks in place.

NOTE When using a battery pack for the first time, it is recommended that you calibrate the battery so the gas

gauge accurately displays battery capacity.

To Remove the Battery:

. Hold the computer in both hands and turn it over so you are

looking at the bottom with the battery latch at the back of the

unit in your right hand.

. Place your thumbs on the battery latches on the either edge of

the battery and press in. Remove by pushing in the direction of

the arrows.

. Lift the battery away from the unit.

Customizing Your BIOS Settings

This section explains how to use the BIOS Setup Utility to modify the BIOS settings. The Setup Utility displays and

allows modification of the computer's components and allows you to configure devices that are connected to it. This

information is used to test and initialize components during boot up and to make sure everything runs properly when

the system is operating.

Your computer is already properly configured and optimized with a set of default values so you do not need to run

this utility. In certain circumstances, the system may generate an error message that asks you to make changes to the

BIOS settings using the Setup Utility. This happens if the system finds an error during the POST (Power On Self

Test) that it carries out at start-up. Please first refer to Troubleshooting if a problem arises.

If you are not sure how to configure the BIOS settings we suggest that you select "Load Setup Defaults" on the

Exit Menu screen, then exit saving changes. This loads optimized default settings for normal use.

The most commonly used Setup functions are:

zSetting the date and time

zSetting a password

zBoot order setup

zStealth mode setup

Using the Setup Utility

The Setup Utility allows you to configure your computer’s basic settings. When you turn your computer on, the

stem reads this information to initialize the hardware so that it can o

erate correctl

. You can use the Setu

Utilit

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to change your computer’s start-up configuration. For example, you can change your system's security settings.

Starting the Setup Utility

You can only start the Setup Utility after the computer has been turned on or rebooted. To execute a controlled

reboot, select Start, Turn Off Computer, Restart. Shortly after the computer restarts, you will see the following

text at the bottom of the screen: "Press Fn+2 for Setup Menu, Fn+0 for Boot Menu."

Pressing Fn+2 will take you directly to the Main BIOS Menu (see below).

Pressing Fn+0 will take you to a Boot Menu, displaying the current boot device (usually the internal hard drive) and

rovide options to "< Enter Setup >" and "<< RECOVERY Partition >>." "< Enter Setup >" will take you to the

Main BIOS menu. "<< RECOVERY Partition >>" will take you to the "HDD Backup/Recovery Partition" utility

(see your field representative for more on this utility).

Pressing Enter displays the following menu:

Place the mouse cursor over the menu item you want and click the left mouse button.

NOTE The BIOS password settings affect this option. If a user or supervisor password has

been previously entered, you will be asked for a password.

Navigation

If you choose the "Launch System Setup," item, the following screen displays:

On this screen shot, you can hover the mouse over each numbered call-out and each menu bar item picture to see a

description. Clickin

on the cal

-outs and menu items below will take

ou to a

ull description o

that item.

Menu Description

Launch System

Setup Select this option to start the BIOS Setup Utility

Patent

Information Select this option to display product patent information.

System

Information Select this option to display BIOS, System, Processor, Memory, Cache,

ATA/atapi Device, diskette, and Port Information.

Continue Booting Exits the Setup menu and allows the system to continue booting.

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Viewin

or Chan

Field Settin

# Function Description

1 The Menu Bar The Setup Utility has six menu options in the Menu Bar at the top of the

window. Press the left or right arrow keys to cycle through these menu screens.

Main Contains basic settings about your computer such as date, time, and other

general options

Advanced Allows you to view and configure your drives, and I/O (input/ output) ports,

and stealth mode settings

TPM State

(Not Shown)

Allows you to set Trusted Platform Module (TPM) states for enhanced security

with additional hardware.

NOTE This menu item only displays if hardware (such as the Expansion

Module) with TPM is attached to the unit.

Security Lets you set passwords for protecting your computer

Boot Allows you to set the order in which the system boots up

Exit Includes options to save or discard your changes, and to exit the BIOS Utility

2 The Item Specific

Help Window

The Field Help Window is on the right side of each menu. It displays the help

text for the currently selected field. This text updates as you move the cursor

from field to field.

3 Settings and

Information fields This area is used to display current system and BIOS information, and allows

changes to some field settings. See Viewing or Changing Field Settings below

4 Navigation Help

instructions Displays the keys used to move through and change the Settings and

Information fields on the left side of the menu.

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The Navigation Help instructions (4) at the bottom of each menu displays the keys used to move through and

change the Settings and Information fields (3) on the left side of the menu.

zPress the right and left arrow keys on the direction pad to move to each menu item.

zPress the up and down arrow keys on the direction pad to cycle through fields in each menu

zPress Esc to exit any sub-menu

zPress Enter to make a selection or enter a sub-menu

NOTE You can change the value of a field if it is enclosed in [brackets]. Navigation keys for a menu are shown at

the bottom of the screen. Please refer to the help information that displays in the Field Help Window as you select a

field.

CAUTION Certain fields are highly technical. Do not make changes to a field if you do not understand its

function. For optimum settings, press F9 to load setup defaults; then press F10 to save the changes and exit the

Setup Utility.

NOTE Don't forget your password. If you forget your password, you may have to return your notebook computer

to your dealer to reset it.

BIOS Default Settings

The BIOS configuration on your GoBook MR-1 comes pre-configured at the factory for the best settings. You may

change these settings at any time, but be aware of what these changes do.

To restore the BIOS default settings:

1. Start the GoBook MR-1 and press Enter or the left mouse button on the computer while the opening screen is

displayed

2. Select "Launch System Setup" from the displayed menu

3. When the BIOS Main screen appears, use the Direction Pad to move to the Exit menu

4. Use the direction pad to move down to "Load Setup Defaults" and press enter

5. Then move to "Exit Saving Changes" to accept the default settings.

The Main Menu

This page displays the system time and date, IDE channel sub-menus and information about your computer from

what kind of CPU and how much memor

the com

uter has, to Version numbers:

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IDE Channel 0 Master Menu

When Enter is pressed while on the IDE Channel 0 Master or Slave menu, a screen similar to the following is

displayed. This screen provides information on the drive format and allows the user to enable or disable various

features.

Field Setting Function

System Time HH:MM:SS Sets the system time in 24 hour

format. The value takes effect

immediately

System Date MM/DD/YYYY Sets the system date. The date can

be set from January 1, 2000 to

December 31, 2099. The value takes

effect immediately

IDE Channel 0 Master sub-

menu The master hard drive's

manufacturer, drive type, and model

are displayed. Pressing [Enter]

displays additional drive and setting

information.

IDE Channel 0 Slave

sub-

menu If a slave hard drive is installed, its

manufacturer, drive type, and model

are displayed. Pressing [Enter]

displays additional drive and setting

information.

System Memory (none) Displays the current system memory

Extended Memory (none) Displays the current extended

memory.

BIOS Version (none) Displays the current system BIOS

version

EC Version (none) Displays the EC version

Mainboard Version (none) Displays the Mainboard Version

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IDE Channel 0 Slave sub-menu.

Field Setting Function

Total Sectors: display

only Shows the total number of sectors

on the hard drive.

Maximum Capacity: display

only Shows the drive capacity in

Megabytes.

Multi-Sector Transfers: display

only Setting is currently disabled

LBA Mode Control: display

only Setting is currently disabled

32 Bit I/O: Disabled

Enabled

This setting enables or disables 32

bit IDE data transfers.

Transfer Mode: display

only Setting is currently disabled

Ultra DMA Mode: display

only Setting is currently disabled

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The Advanced Menu

Field Setting Function

Multi-Sector Transfers: display

only Setting is currently disabled

LBA Mode Control: display

only Setting is currently disabled

32 Bit I/O: Disabled

Enabled

This setting enables or disables 32

bit IDE data transfers.

Transfer Mode: display

only Setting is currently disabled

Ultra DMA Mode: display

only Setting is currently disabled

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Field Setting Function

Keyboard Features sub-menu Selects keyboard options such as

NumLock power on state, Light

Sensor, Backlight, and left button.

Super IO Configuration sub-menu Configure I/O Devices (serial ports)

on the vehicle and office dock, and for

the GPS radio.

2nd Super IO

Configuration

(not shown on above

screen)

sub-menu Configure I/O Devices (serial ports)

on the Expansion Module

(Only displayed if Expansion Module

is installed)

Extended Configuration sub-menu Configure Wake, Suspend and Power

Options

Stealth Mode

Configuration sub-menu Configuring the stealth mode feature

enables you to turn off sound and light

such as the fan, beeps, and the

backlight. This allows you to use the

computer in an environment where

sound and light could be dangerous or

disruptive

Auto Brightness

Control sub-menu Sets auto brightness

Video (Intel IGD

Control) sub-menu Setup for configuration of the Internal

Graphics Display Device.

ICH USB Control sub-menu Controls various ICH USB Devices.

High Definition Audio

controller Auto

Disabled

Controls detection of the High

Definition Audio Controller (HDA)

device.

zAuto - HDA will be enabled if

present

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Keyboard Features

This screen sets start up configurations for the keyboard.

zDisabled - HDA will be

unconditionally disabled

System Cooling Mode Cool

Normal

Max Performance

Set cooling mode:

[Cool] – CPU is slowed down to

reduce heating.

[Normal] – CPU runs normally

[Max Performance] – CPU runs as

fast as necessary

NOTE Max Performance will not

allow the unit to over-heat. However,

over-heating will limit performance

and the fan will run.

Field Setting Function

NumLock: Auto

Off

Sets NumLock on/off/auto state at

startups

Ambient Light Sensor On Keyboard Enabled

Disabled

Enables/Disables the Ambient Light

Sensor which activattes the

keyboard backlight in low lighting

conditions.

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Super IO Device Configuration

This configuration option allows you to assign Serial Port settings for an Office or Vehicle doc (if you are using

one) and to assign GPS port settings (if your unit has GPS capability)

2nd Super IO Configuration

This confi

uration o

tion is onl

dis

ed if

ou have an Ex

ansion Module on

our unit. It allows

ou to activate

Threshold value: 0-2047 Sets the threshold (in Lux.) at which

the keyboard backlight activates.

Keyboard Backlight Time out 0-255 Sets the time in seconds until the

keyboard backlight turns off due to

inactivity.

Left Button On Matrix Keyboard Enable

Disable

Enables/Disables the left mouse

button on the GoBook MR-1

keyboard.

Field Setting Function

COM Port On POD

Configure: Enabled

Disabled Turns the Office or Vehicle dock serial port

on/off

Base I/O address: 3F8

2F8

3E8

2E8

Sets the base I/O address for the Office or

Vehicle dock serial port.

GPS Port Configure: Enabled

Disabled Turns GPS serial port on/off

Base I/O address: 3F8

2F8

3E8

2E8

Sets the base I/O address for GPS port

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and assign Serial port settings on the Expansion Module.

Extended Configuration

This configuration option allows you to wake the system at certain times, or in response to incoming data.

Field Setting Function

COM Port On Expansion

Module: Enabled

Disabled Turns Expansion Module serial port

on/off

Base I/O address: 3F8

2F8

3E8

2E8

Sets the base I/O address for the

Expansion Module serial port.

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Stealth Mode Configuration

Stealth mode is a feature that allows the computer to be used in an environment where sound and light could be

dangerous or disruptive. If stealth mode is disabled, the LEDs, fan, system beeps, audio, and display brightness

operate normally.

NOTE An off setting indicates stealth mode is in effect for that option. For example, if stealth mode is enabled and

the LED o

tion is set to "off", the LEDs will NOT illuminate to indicate activit

Field Setting Function

Intel (R)

Virtualization

Technology

Disabled

Enabled Intel(r) Virtualization Technology allows a platform to run

multiple operating systems and applications in independent

partitions. With virtualization, one computer system can

function as multiple "virtual" systems.

Resume On Modem

Ring Off

On When enabled, the system wakes up when an incoming call

is detected by the modem.

Wake On Radio Disabled

Enabled When enabled, the system wakes up for network traffic.

After Power Failure Stay Off

Last State

Power On

Set the mode of operation if an AC/Power Loss occurs. The

three modes are:

zStay off keeps the power off until the power button is

pressed. This setting turns off Resume on Modem

Ring

zLast state restores the previous power state before the

power loss occurred.

zPower On restores power, but reboots the system to

the normal starting state.

When External

Power is Applied Stay Off

Power On

Selects if the power will stay off or turn on when the

computer is plugged into an external power supply.

S3 Resume When

LID Open Disabled

Enabled When enabled, the system wakes up when the Display is

opened. When disabled, the system will not wake when the

lid is opened.

S3 is a sleep state where the RAM is kept powered up and

the contents of the RAM are preserved. Allows for a fairly

rapid resumption from sleep.

On-board LAN Disabled

Enabled Disables/Enables the on-board LAN/Internal device

Wake on Lan

support Disabled

Enabled Enable -- System wakes from S3 state for in-bound LAN

traffic.

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Auto Brightness Control Sub-Menu

Auto bri

htness mode enables or disables the

hotocell bri

htness control.

Field Setting Function

Stealth Mode Disabled

Enabled

zEnabled -- all LEDs and sound devices will be

turned off.

zDisabled -- the computer functions normally and

the options listed below are not accessible.

LED Off LEDs are disabled

On LEDs function normally

Fan Off The fan is disabled. Heat management is controlled

solely through throttling.

On The fan functions normally

Audio & System

Beep Off Audio and System beeps are muted

On Audio and System beeps function as normal

Display

Brightness Off Display brightness is set to 0.

On Display brightness functions normally.

Radio Power Off All wireless devices are set to off.

On The radio on/off button functions normally.

Keyboard Backlight Off The keyboard backlight set to off.

On The keyboard backlight set to normal operation.

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Video

(

Intel IGD

)

Control Sub-Menu

Field Setting Function

Auto Brightness Mode Enabled

Disabled

If Enabled, automatic dimming of the display

will be ignored.

Ambient Light Sensor

Sensitivity Enabled

Disabled

If Enabled, adjusts how the display

brightness changes in response to ambient

light changes detected by the photocell.

Positive/Negative Positive

Negative

Sets the offset value to Positive (+) or

Negative (-).

Offset Value 1 to 16 Sets the numeric portion of the offset value (-

16 to -1 or +1 to +16).

Auto Dimming Enabled

Disabled

If enabled, the screen will dim when external

power is removed and Auto Brightness Mode

is disabled.

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ICH USB Control Sub-menu

Field Setting Description

Pre-Allocated

Memory Size 1MB

8MB

Select the amount of pre-allocated graphics memory

for use by the Internal Graphics Device.

Total Graphics

Memory 64MB

128MB

MaxDVMT

Select the amount of Total Graphics Memory = Pre-

Allocated + Fixed + DVMT for use by the Internal

Graphics Device.

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The Security Menu

You can set, change or remove passwords in the Security menu.

Field Setting Description

All USB

Controllers Enabled

Disabled

Enables/Disables all USB Controller Functions.

USB Devices for

Expansion Module Enabled

Disabled

Enables/Disables all USB Controller Functions for

the Expansion Module.

USB 2.0 Controller Enabled

Disabled

Enable/Disable USB 2.0 support.

Legacy USB

Support Enabled

Disabled

Enables/Disables support for the Expansion Module

Field Setting Function

Set User

Password Enter New

Password

Confirm

New

Password.

The User Password controls access to the system

at boot. The Password can be removed or changed

by pressing enter on this field and entering the

current password, then pressing enter to move

though the fields entering a new password, or

leaving it blank to remove the password. This

password can only be entered if the Supervisor

has entered a password first.

Set Supervisor

Password Enter New

Password

Confirm

The Supervisor Password controls access to the

Setup Utility. The password must be entered and

confirmed. The Password can be removed or

changed by pressing enter on this field and

entering the current password, then pressing enter

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OTE If you have a Expansion Module installed and it has TPM, the screen may have an additional TPM support

item listed. Please read the Trusted Platform Module (TPM) section of this manual before activating this feature.

Trusted Platform Module (TPM) Menu

Security Menu with TPM Support

Adding a Expansion Module with a TPM device, adds the TPM Support option to the BIOS Security menu.

WARNING: Read all the instructions below and back up your data, before attempting to activate this security

feature. If you have any questions or concerns contact the Customer Care Center for support.

Enable TPM Support to display the TPM State menu item in the menu banner at the top of the screen.

New

Password. to move though the fields entering a new

password, or leaving it blank to remove the

password.

Password on

Boot Disabled

Enabled Enables user password entry on boot.

Fingerprinter

PBA Function Disabled

Enabled Enabled - Fingerprint scan to replaces boot

password.

Disabled - Fingerprint scan not required for boot.

Note: This field will be "greyed

out" (unavailable) if a supervisor password is not

entered, and will not be displayed if a fingerprint

scanner is not installed on the unit.

Field Setting Function

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TPM State Menu

After the TPM Support option on the Security Menu is enabled, the TPM State menu appears. Select it to display

the screen below:

Set User

Password Enter New

Password

Confirm

New

Password.

The User Password controls access to the system at

boot. The Password can be removed or changed by

pressing enter on this field and entering the current

password, then pressing enter to move though the

fields entering a new password, or leaving it blank to

remove the password. This password can only be

entered if the Supervisor has entered a password first.

Set

Supervisor

Password

Enter New

Password

Confirm

New

Password.

The Supervisor Password controls access to the Setup

Utility. The password must be entered and confirmed.

The Password can be removed or changed by

pressing enter on this field and entering the current

password, then pressing enter to move though the

fields entering a new password, or leaving it blank to

remove the password.

Password on

Boot Disabled

Enabled Enables user password entry on boot.

TPM Support Disabled

Enabled Enables Trusted Platform Module (TPM) support.

When this item is enabled, a new "TPM State" item

appears on the BIOS menu.

Fingerprint

PBA

Function

Disabled

Enabled Enabled - Fingerprint scan to replaces boot password.

Disabled - Fingerprint scan not required for boot.

Note: This field will be "greyed out" (unavailable) if a

supervisor password is not entered.

Field Setting Function

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When you have finished making changes to the TPM state, go to the Exit menu and select Exit Saving Changes.

The system will shutdown and reboot.

Physical Presence operations menu

Upon rebooting, select the Launch System Setup option once again. The following screen will display ( if TPM has

been enabled):

Current TPM

State none This is display-only field shows the current state of the

TPM device.

Change TPM

State No Change

Enable &

Activate

Deactivate

& Disable

Clear

Changes the TPM state.

zNo Change -- TPM remains in its previous state

zEnable & Activate -- TPM will be active

zDeactivate & Disable -- TPM will be switched off.

This may prevent security applications that rely on

the TPM from functioning as expected (possibly

including windows login).

zClear -- Clearing removes all information stored on

the TPM.

WARNING: You will lose all created keys and

access to data encrypted by these keys.

Field Setting Function

TPM State configuration

change was requested to

State:

none This is a display-only field, showing the

requested state of the TPM.

Reject Reject or Execute TPM operations and exit

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If you choose a TPM state such as Deactivate & Disable or Clear additional warning messages such as the one

below will display on reboot:

After choosing to Execute or Reject the TPM state, the system will reboot once more. You may press the left

mouse button again on the Setup screen to display the normal BIOS menu with the TPM State menu item activated.

The Boot Menu

Use this menu to set the order of priority for devices from which the system will boot. Your computer automatically

detects the available devices.

Execute

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Boot Priority Menu

To change the priority order, use the up and down arrow keys to highlight a device. Then press + or - to move the

device higher or lower on the priority list.

Field Settings Function

Boot Priority

Order Sub-

Menu Displays boot drive order. First listed drive is the primary

boot drive. Use up and down arrow keys to highlight a drive

device. User +/- keys to move the device up or down the list.

QuickBoot Mode Disabled

Enabled Allows the system to skip certain tests while booting,

decreasing the time needed to boot the system.

Boot-time

Diagnostic Screen Disabled

Enabled Displays the diagnostic screen during boot.

Summary Screen Disabled

Enabled Displays system configuration on boot.

PXE ROM Boot

Support Disabled

Enabled Enable PXE Option ROM.

Field Selection Function

Boot

priority

order:

1: USB FDC:

2: USB KEY

3: USB CDROM

4: PXE ROM

5: USB ZIP

6: USB LS120

Keys used to view or configure devices:

Up and Down arrows select a device.

<+> and <-> moves the device up or

down the list.

<f> and <r> specifies the device as fixed

or removable.

<x> exclude or include the device from

the boot sequence.

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The Exit Menu

Optional Equipment and Accessories

The GoBook MR-1 computer has several equipment and accessory options to further enhance your mobile

computing experience from an expansion module to docking solutions. Click here for a current list of optional

eripherals and accessories.

CAUTION When purchasing any additional accessories, purchase only those accessories that are approved for use

with your computer. Some accessories are proprietary items and can be obtained through your system vendor. If you

use items that are not approved for use with this computer, you may cause your computer to malfunction, or to emit

or receive electroma

netic radiation in excess of local re

ulations. For non-

rietar

accessories such as

rinters,

7: IDE HDD: TOSHIBA

MK4009GAL-(PM)

<Shift + 1> enables or disables a device.

<1 - 4> Loads a default boot sequence.

Excluded

from boot

order:

: USB HDD:

: 1394 CDROM

Devices disabled from boot sequence

with <x> command .

Field Function

Exit Saving Changes Exit the Setup Utility and save the changes to

CMOS

Exit Discarding

Changes Exit the Setup Utility without saving Setup

data to CMOS

Load Setup Defaults Load factory default values for all Setup

options

Discard Changes Load the previously set values from CMOS

for all Setup options

Save Changes Save Setup data to CMOS but do not exit the

Setup Utility

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ensure that the accessory functions properly in your computer before making the purchase. Your system vendor may

be able to recommend reliable brands and models.

Expansion Module (Option)

The Expansion Modules add functionality to the GoBook MR-1. Initially

available will be an expansion module that adds a USB 2.0 port, 9-pin

Serial port and TPM 1.2 (and it can include an additional 80GB Hard-

drive to replace the standard 40GB internal drive).

NOTE The Expansion Modules cannot be installed by the customer.

Please contact your GoBook MR-1 Distributor for units and installation.

Hard Drive Installation and Removal

If you have a Expansion Module installed on your GoBook MR-1, the

hard drive is accessible from the back of the unit.

To remove the hard drive:

To insert a hard drive:

1. Hold the computer in both hands and turn over so

you are looking at the bottom with the battery latch

at the back of the unit in your right hand.

2. Place your thumbs on the battery latches on the

either edge of the battery and press in. Remove by

pushing in the direction of the arrows

3. Lift the battery away from the unit.

1. Hold the GoBook MR-1 as shown and press in

with the finger of your right hand on the latch

next to the hard drive (see circle in illustration)

until you hear it click.

2. Use the thumb on your left hand to slide out the

hard drive.

3. Once the drive is projecting from the GoBook

MR-1, grasp it gently and pull it straight out of

the unit.

1. Place the hard drive in the slot on the GoBook

MR-1 and slide it in straight and slow.

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Office Dock

NOTE The hard drive pins in the Expansion Module

are recessed and not so easily damaged as those on

the basic unit. However, you should always handle the

hard drive with care.

2. Slowly slide in the drive until the latch clicks

into place.

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Vehicle Adapter

The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and

charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket.

The GoBook MR-1 vehicle power adapter is intended to provide a convenient, temporary power source for

owering and charging the GoBook M

-1 computer in a vehicle. This vehicle power adapter is not designed for

continuous operation due to the nature of the electrical connection. For additional information on permanent

installation of the vehicle power adapter please contact your Support Representative.

CAUTION The Vehicle Adapter is only designed for temporary use. Use the optional Vehicle Dock to power and

secure the GoBook MR-1 for frequent or long term vehicle installations.

To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.

Be aware of the following charging characteristics, especially if the computer is left unattended in a closed vehicle.

To connect the vehicle adapter

1. Insert the vehicle adapter’s power cord into the power port on the back of the computer.

2. Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket, turning it slightly to make a good

connection.

The

ower li

ht illuminates to indicate that current is reachin

the vehicle ada

ter. When

ou connect the

# Feature Description

1 Audio In Port Connect a microphone, or any other sound input (pink port)

2 Audio Out Port Connect headphones, external speakers, or any other output

device (green port)

3 9-Pin Serial Port Connect any 9-pin serial device.

4 External VGA Video

Out Connector Connect an external monitor or projector to your GoBook

MR-1. External devices require a VGA connector.

5 DC-In port

Connect the included AC power cord here and to a 120 volt

wall socket to provide power to the device. The battery

automatically recharges whenever the AC power cord is

plugged into this port and into a live wall socket.

6 RJ-45 Ethernet

10/100 Base-T port Connect to a 10 or 100 Base-T Ethernet network, or connect

(using a crossover Ethernet cable) to another computer's

Ethernet port.

7 Two USB 2.0 ports Connect additional devices to your GoBook MR-1, including

flash memory drives, external hard drives, external optical

drives, additional input devices (such as an external keyboard

or mouse), digital cameras, digital music players, or any

other USB device

Temperature Charging Activity

<5°C (<41°F) Battery will not charge

>50°C (<122°F) Battery will not charge

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vehicle adapter, it automatically begins charging the computer’s battery. At moderate temperatures, around

20°C (68ºF), the battery will be fully charged in approximately four to five hours. However, as the battery

temperature approaches the ends of its temperature range (5°C/41°F to 50°C/122°F), it will take longer to

charge the battery.

CAUTION Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent

possible damage to the battery, the GoBook MR-1 notebook does not allow the battery to charge if the internal

temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).

Additional Recommendations

Below are some recommendations for use of the vehicle power adapter with your GoBook MR-1

computer:

a. Connect the GoBook MR-1 to the vehicle power adapter as needed, disconnect when charge is complete or

the unit is not in use.

b. Allow the GoBook MR-1 to power on and run from the internal battery periodically during the day.

c. Regularly inspect the vehicle power adapter for loose or missing parts and replace or correct as necessary.

d. When not using the vehicle power adapter, disconnect it from the vehicle power port (12V source) receptacle

and the GoBook MR-1.

e. If the fuse in the vehicle power adapter repeatedly fails (opens) there may be a problem with the vehicle

power supply or the adapter itself. Please contact your Support Representative for further information and

assistance.

f. When replacing the vehicle power adapter fuse, use a replacement fuse of the same type and rating.

Vehicle Dock

There are two types of vehicle docks designed to safely secure the computer in a vehicle. The pedestal dock

(shown) and a in-dash mount. Both can include an optional key lock for security. You can use either vehicle dock

to:

• Charge batteries

• Communicate with other devices (see below)

• Automatically connect to an external antenna (see below)

PRECAUTIONS

• There are no user-replaceable parts within the vehicle dock, so do not open the dock case. The vehicle dock

is internally protected; it resets automatically if there is a power fault.

• Do not use the vehicle dock to charge the computer battery overnight. Turn off the vehicle dock at the end of

each work day to prevent draining the voltage in your vehicle’s battery below starting levels.

Char

Batteries

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The vehicle dock is designed to charge the computer’s battery with voltage from the vehicle battery while you are

traveling. Follow the procedure below to charge a battery.

To charge a battery installed in the computer

1. Place the computer onto the vehicle dock, making sure it is securely latched.

2. If charging is required it begins automatically. The Battery Power Indicator lights.

3. When the battery is fully charged, the Battery Power Indicator turns off.

Communicating with Other Devices

Connect external devices to the ports on the optional remote unit and place the GoBook MR-1 onto the vehicle dock.

You can install or remove the computer from the vehicle dock without connecting or disconnecting the cables.

CAUTION Do not place any metal objects on top of the dock that might make contact with the metal pins of the

contact connector. Doing so may cause an electrical short and subsequent damage to the dock.

Touchscreen

An optional integrated touchscreen with outdoor viewable DynaVue™ (patent-pending) is also available. You can

start programs and input data on the touchscreen using one of the approved pens (styluses) that come with the

touchscreen.

To Calibrate the touchscreen

1. Use the pen (stylus) provided with the touchscreen display.

2. Select Start, All Programs, Touchkit, Configure Utility.

3. Select the Tools tab.

4. Select the 4 pts Calibration button for basic touchscreen calibration. Select the Linearization button for

better touchscreen linearity.

5. Touch and hold the tip of the pen to the center of each blinking symbol as they appear on the screen until

calibration is complete.

6. Select OK to save and exit.

Important

• Refer to Battery Tips for charging temperature and other recommendations

• If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The gas

gauge may show that the battery is full, but charging continues. This happens because the charging

process is trying to put a little more capacity into the battery. External power can be removed at this

time since the battery is virtually full.

• If your battery is new or has not been used for several weeks, rely on the indicator light to determine

when the battery is fully charged. The gas gauge is unreliable in these cases; it may read 100%,

when the actual capacity is only 10%.

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Surge Protection

A large amount of computer and high technology equipment damage is directly related to AC power and telephone

line problems. These problems can include surges, spikes, noise, interference, and weather-related problems, which

in turn can cause glitches, hang-ups, crashes, performance slow downs, and down time with computer equipment.

The market is flooded with hundreds of AC power line surge suppressors advertising high performance surge

rotection; only a few of them actually provide adequate protection.

This section provides guidelines for selecting a quality surge suppressor to be used with your GoBook MR-1, and it

helps identify a few sources for products with acceptable performance.

Selecting the Right Surge Protection

Consider the level of quality you need when selecting a surge suppressor. This depends on factors such as surge

environment, the type of equipment to be protected, and the quality of the electrical wiring and service.

Surge Environment

Surge environment refers to the damage potential from electrical surges in a particular geographical area. A high

quality suppressor should be used if there is frequent lightning activity in the area and the location service is fed by

overhead utility poles.

Quality of Electrical Wiring and Service

Wiring should be up to current NEC standards and have verified good AC grounds. It is important that your

computer system be plugged into a grounded AC outlet when charging and that all peripherals connected to your

system reference the same AC ground.

Selecting the Right Equipment

There are a number of companies that sell quality surge suppressors such as Sutton Designs, APC, and Panamax.

When you are looking for a surge suppressor, consider these things.

zExpect to pay at least $50 for a good quality surge suppressor

zThe surge suppressor should be a UL 1449, 497, and 1283 listed for surge suppression, modem surge

protection, and RFI/EMI noise filtering respectively

zThe surge suppressor should have diagnostic LEDs that verify good AC ground, proper wiring, and proper

surge operation. On/off switches that light are not recommended since they can produce electrical noise

zThe Joule ratings should be a minimum of 480 Joules for the AC surge circuit

zQuality surge suppressor manufacturers generally offer a lifetime warranty

zConsider obtaining a protected equipment coverage policy which insures the equipment in the event of surge

damage

zThe devices that will be attached to the computer also need to be surge protected.

External keyboard or pointing device

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This computer has a keyboard with thumb operated keys. If you feel more comfortable using a desktop keyboard,

you can connect a USB external keyboard to the USB port. You can also connect a USB mouse or other pointing

device to the USB port.

NOTE The Unit only has a single USB port so you cannot install both a keyboard and mouse (unless you have a

dock or expansion module).

Attaching an External Monitor or Video Device

The GoBook MR-1 has a VGA monitor port (Video Out) on the Office Dock so you can connect an external

monitor. You may use an external monitor simultaneously with your notebook's display, instead of your notebook's

display, or as an extension of your notebook's display. To attach an external monitor, perform the following:

Read the monitor manual for additional instructions.

Using Simultaneous Display

Your computer takes advantage of Windows dual-display capability, allowing you to use your computer for

resentation purposes. To use simultaneous display, connect an external display device to the external monitor port.

You can then toggle the display output location by pressing . It will output to your computer's display, the

attached external display, or both displays simultaneously. Keep pressing until you have the output option

you want.

Using Extended Display

When using an external monitor you can extend your desktop. This allows you to open and view one program on the

external monitor while viewing a different program on your notebook's display.

1. Right click on the desktop.

2. Select Properties to open the Display Properties Dialogue box.

3. Select the Settings tab.

4. Click on the "2" in the Monitors section.

5. Check "Extend my Windows desktop onto this monitor".

6. Select Apply and OK to save and exit.

7. Now you can drag the programs you want to view onto the external monitor.

1. Locate the external monitor port (1) on the back side

of your Office Dock.

2. Connect the video signal cable from the external

monitor (or the VGA adapter) to this port.

3. Connect the power cable from the external monitor to

a power outlet and turn on the monitor.

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Ethernet (LAN)

With the built-in Ethernet

LAN on the Office Dock

you can make LAN

connections with 10/100

Mbps connection speed.

To use the network

feature, connect an

Ethernet cable from the

network outlet on the

back side of the Office dock to a network jack or hub on your network.

Maintenance and Storage

The GoBook MR-1 is ruggedized and weather resistant. Handle it with the normal care required by any

sophisticated electronic equipment and the computer will provide reliable service even under harsh field conditions.

Follow the guidelines in this section to care for your computer.

Computer Maintenance and Storage

You can use your computer under a wide range of environmental conditions. However, to ensure long use and

continued high performance, consider the following factors when using your computer:

Taking Care of Your Computer

Follow all warnings and instructions noted in this documentation and in the Windows Help program

zRead Computer Safety Precautions and Battery Tips

zUnplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Aerosols,

solvents, or strong detergents are not recommended cleaning solutions and may void your warranty. For

system decontamination recommendations please contact your support representative

zSlots and openings in the unit's case are for ventilation purposes. Do not block or cover these openings or the

system could overheat. Do not use or store the computer near a source of heat or dust

zIf you use the computer with an extension cord, ensure that the total ampere ratings of all the devices sharing

the extension do not exceed the rating of the extension cord or the rating of the wall outlet

zNever push foreign objects into the computer through any of the slots or openings. Dangerous voltages are

present, which could cause electric shock or fire, or damage sensitive components

zFor best results, use a power strip with a built-in surge protector. Do not use inferior extension cords as this

may result in damage to your computer

zSet the computer on a flat, stable surface. To prevent damage to the computer’s hard disk drive, avoid using

the computer where it will be exposed to extreme vibration

zDo not

lace it near sources of heat, such as a radiato

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zDo not subject the computer to magnetic fields

zDo not intentionally spill liquid on the computer

zDo not subject the computer to extreme shock and vibration

zDo not place objects on top of the computer

zDo not place the computer on uneven surfaces

zPeriodically inspect the computer and accessories for wear, damage, loose or missing parts. Identifying and

correcting potential problems early can help reduce the need to return the unit for service

zPeriodically inspect the ports and connectors for damage and contamination.

zTurn off the computer when you are not using it

zCharge the batteries daily or whenever their capacity is low

Taking care of your AC adapter

zDo not connect the adapter to any other device

zDo not step on the power cord or place anything on top of it. Carefully route the power cord and any cables

away from all potential traffic

zWhen unplugging the power cord, do not pull on the cord itself but pull on the plug

zThe total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you

are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet

should not exceed the fuse rating.

Servicing

Contact your dealer or see your service technician if any of the following occurs:

z The computer has been dropped and the body has been damaged

z Liquid has been spilled into the product

z The computer does not operate normally

See the Service and Support section for more information.

Storing Your Computer

If you plan to store the computer, follow these storage guidelines.

To store the computer

1. Save files and data before storing the computer. Contact your organization’s help desk about the procedure

for backing up files or data.

2. Remove an

media from the media ba

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3. Exit all applications.

4. Select Start, Shut down, OK to turn off the computer.

5. Remove the battery from the unit and store it in a dry place.

6. Store the computer within the recommended temperature ranges of -55°C to +75°C (-67°F to +167°F).

Battery Maintenance

Taking care of your battery pack

zRead and follow all battery precautions in the Safety section

zUse only batteries of the same kind as replacements. Turn the power off before removing or replacing

batteries

zDo not tamper with batteries. Keep them away from children

zBefore storing your battery, read and follow the recommendations in the Battery Tips section

zDispose of used batteries according to local regulations. Recycle if at all possible

Maintaining Batteries

Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries.

zAvoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage

to the battery, the GoBook MR-1 does not allow the battery to charge if the internal temperature of the battery

gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F)

zCharge the battery nightly where the temperature will remain around 20°C (68°F)

zRe-calibrate your battery when your battery performance degrades.

Hard Drive Care and Handling

The 40GB hard drive in the GoBook MR-1 is a removable shock-mounted 2.5-inch hard drive. An optional 80GB

drive is available with the Expansion Module as an alternative. You can reduce the risk of damage to the hard

drives and increase their reliability and data integrity by following the recommendations below.

Internal Hard Drives

zDo not intentionally drop the computer. The unit is designed to withstand the day to day rigors of the mobile

environment and provide years of reliable service. The useful life of the product can be enhanced by not

intentionally abusing it

zWhenever possible, suspend the unit by pressing the power button and selecting Standby, and closing

the display lid before moving it from one location to another. This unloads the read/write heads and spins

down the disk, reducin

osure to hi

h o

eratin

shocks

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zMaintain the environmental seal of the computer by keeping all external access doors closed and latched

zAvoid exposing the unit to extreme temperatures or moisture when the doors are open

zPeriodically backup or archive important files and data.

Hard Drive Installation and Removal

The GoBook MR-1's internal hard drive is accessible from the back of the unit.

To remove the hard drive:

To insert a hard drive:

1. Save and backup any work, and shut down the

computer

2. Hold the computer in both hands and turn over so

you are looking at the bottom with the battery latch

at the back of the unit in your right hand.

3. Place your thumbs on the battery latches on the

either edge of the battery and press in.

3. Lift the battery away from the unit.

1. Hold the GoBook MR-1 as shown and press in

with the finger of your right hand on the latch

next to the hard drive (see circle in illustration)

until you hear it click.

2. Use the thumb on your left hand to slide out the

hard drive.

3. Once the drive is projecting from the GoBook

MR-1, grasp it gently and pull it straight out of

the unit.

1. Place the hard drive in the slot on the GoBook

MR-1 and slide it in straight and slow.

NOTE Make sure you keep the drive straight and

press gently so as not to damage the exposed hard

drive connector pins.

2. Slowly slide in the drive until the latch clicks

into place.

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NOTE If a Expansion Module is included, its hard drive is also accessible (See Optional Equipment and

Accessories for further instructions).

Avoid Unexpected Repair Costs by Understanding Hard Disk

Management for Mobile Computers

This section provides important information for software developers and IT professionals involved in mobile

computer deployments. It describes how your software design and setup can affect the service life of a mobile

computer’s hard disk drive (HDD). Rugged computers are designed for extended field service life, often staying in

deployment many years longer than commercial notebooks. It is important to understand how to best design and

configure your software to maximize the system’s trouble-free operation for years to come.

Several Itronix customers have deployed software that causes excessive hard disk wear, resulting in reduced HDD

service life. While this has been rare, it is likely to increase as more complex applications include Standard Query

Language (SQL), Global Positioning Software (GPS), Automated Vehicle Locater (AVL) and other components that

may be coded to frequently access the HDD. This excessive HDD wear can be a costly issue to correct – especially

since it may only become apparent 18 to 24 months after your computers have been deployed. Are your users

complaining of slow disk access, slow system performance, lockups, reboots, inaccessible boot device warnings, or

even premature drive failure?

Checking your software now for conditions such as “constant disk spinning” can save your company significant

uture costs in hard disk repair and user downtime.

In helping our customers to address these issues, we’ve often seen that the root cause is an unintentional software

configuration error or setting in Windows power management. In other cases, software programmers may lack

familiarity with the differences between mobile computer HDDs vs. desktops or servers – and can unintentionally

design programs with disk access patterns that reduce HDD service life.

Background on Hard Disk Designs for Mobile Computing

Hard disk manufacturers supply a wide variety of designs optimized for specific computer markets – ranging from

small “micro drives” used in media players to large RAID arrays used in critical server applications

Itronix integrates “notebook” class hard disks, as these products are specifically optimized for the blend of

erformance characteristics required in mobile computer applications – including size/weight, power management,

extended temperature range, vibration/shock tolerance, cost and service life. We use best-in-class disk technology

from industry leading suppliers such as Hitachi Global Storage Technologies and Toshiba Storage Device Division.

We extensively test and validate these products to meet the specifications of our GoBook® rugged notebooks and

tablets.

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Primary characteristics of notebook-class HDDs:

z2.5” or 1.8” form factor depending on host computer

zPower management for extended battery runtime

zParallel ATA (PATA) or Serial ATA (SATA) interface depending on host computer

zShock tolerance (> 300G/2ms operating, 1000G/1ms non-operating)

zEnhanced vibration resistance (random and swept sine wave)

zExtended temperature range for mobile environments

zStorage capacity and access speed required for application

Other types of hard disk products fall short in a mobile environment. Take for example HDDs designed for use in

desktop/server applications. They provide higher storage capacity and faster access speeds than notebook computer

HDDs. But many of these “office environment” designs can only tolerate temperature ranges up to 40°C (104°F),

which can be readily exceeded inside a vehicle on a hot day. They are also typically more sensitive to shock (drop)

events than notebook HDDs. Desktop/server HDDs would quickly fail if deployed in a vehicle or mobile

application.

Itronix GoBook® rugged computers offer additional hardware enhancements that protect your HDD under harsh

conditions. These include shock/vibration damping, advanced system thermal management, and optional hard disk

heaters to quickly bring your HDD to a safe boot temperature in very cold environments. We also pre-configure our

standard Windows software load with optimized power management settings to ensure good system performance

while maintaining product service life.

Expected Service Life

Today’s leading notebook HDD manufacturers utilize similar disk usage profiles to calculate expected service life.

For example, the specification for the Hitachi Travelstar 5K100 notebook-class drive states:

Service life of the drive is approximately 5 years or 20,000 power on hours, whichever comes first, under the

following assumptions:

zLess than 333 power on hours per month.

zSeeking/Writing/Reading operation is less than 20% of power on hours.

[Hitachi Travelstar 5K100 Revision 1.1, December 2004, Hitachi Global Storage Technologies]

otebook HDDs from other top-tier suppliers have similar specifications.

What does this mean?

Based on standard Windows power management and typical notebook usage patterns, HDD manufacturers calculate

that on average a user will keep their hard disk powered on and available no more than 11 hours per day, and

actively read/write/seek from the HDD no more than 20% of that time. When not actively being used, the rotating

HDD will “spin down” to a low power state and park. Under these normal usage patterns the HDD will provide

reliable service for 5 years.

Obviously, users may periodically exceed these averages. For example, installing a large software suite (Microsoft

Office, Streets & Tri

s, etc.

)

will kee

the disk active for an extended time. You can think of the HDD rotatin

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media as being like an automotive tire – driving conditions vary day-to-day, but under average normal usage the

roduct will last 5 years. If you drive aggressively every day, you will accelerate the wear and significantly shorten

the service life.

With today’s advances in power management and mobile-optimized software applications, Itronix customers have

excellent service life and reliability experience with notebook-class HDDs. Only on rare occasions do customers

face unexpected repairs due to software causing excessive HDD wear. But with complex applications on the rise, as

well as the deployment of components such as GPS and AVL, an understanding of proper HDD management is

critical.

Constant or Excessive Spinning

Windows power management settings allow your HDD to “spin down” after inactivity. This conserves battery

ower, and allows the disk heads to park for greater protection against drop and vibration events. This power

management capability is also important in preserving the service life of the HDD.

Some Itronix customers have deployed software loads that make the power management settings ineffective –

causing the HDD to spin constantly, wearing out the drive faster than the expected 5-year service life.

“Constant spinning” will degrade the service life of the HDD and cause premature drive failure.

Examples of software that can cause “constant spinning” are:

zWindows power management settings configured to never turn off the hard disk – or never allow the computer

to enter standby/hibernate modes.

zRouting or mapping applications that constantly log GPS coordinates to the HDD

zSQL database service drivers that periodically write to the HDD

zAnti-virus programs that constantly scan files in the background

zPrograms with bugs or unintended side effects causing excessive disk access (some versions of Microsoft’s

Excel Viewer utility are known to have this issue)

zLegacy applications that may not be designed for a power-managed operating system (example: MS-DOS

programs)

zUsers who play media files, music, video for extended periods

In many cases, the constant spinning can be resolved by simple configuration changes in your power management

settings or application timer settings. In other cases, disk access patterns may be hard coded into an application –

and a design modification needs to be considered.

Exam

le: You have desi

ned a GPS

ram that

eriodicall

s the location of the mobile com

uter to

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collect route history information. Assuming your disk inactivity timeout is set to 1 minute, logging your

GPS coordinates every five minutes will allow the HDD to spin down periodically. This ratio allows the

system to not exceed the recommended 20% duty cycle between HDD power-on hours and

read/write/seek operations.

In Itronix standard factory software load, we pre-configure the Windows “Turn off hard disks” power setting to

“After 1 min”. We recommend you keep this setting to ensure maximum HDD service life.

24x7 Operations

Some customers have deployed GoBook® computers in a “24x7” operation environment, taking advantage of the

roduct’s ruggedness and ability to withstand harsh environments. In these applications, users are often trained to

leave the computer running at all times – never going into standby or shutting down.

Remember that the 20,000 hour / 5-year service life estimate of the HDD is based on the average usage pattern of a

notebook with power management (power-on hours < 333/month, “spin time” < 20%). Operating a notebook HDD

in a “24x7” operation without power management will greatly accelerate wear, and may require repair or

replacement of the HDD in as little as 2 years.

Future Hard Disk Technologies

Most Itronix customers experience excellent reliability using today’s notebook HDD technology – as they do using

the same technology in their standard non-rugged notebooks. Problems like “constant spinning” are serious but rare.

The good news is that several future technologies promise to improve the reliability, power management, and

service life characteristics of notebook HDDs.

Solid State Disks (SSDs)

Solid state hard disks have been available for several years. SSDs typically use NAND Flash memory to store

information instead of rotating media. They offer extreme resistance to shock, vibration, and temperature – with no

rotating media to wear out.

The downsides of deploying SSDs in notebooks are their limited storage capacity (typically 32 GB or less) and

much higher costs – by several orders of magnitude. This has narrowed the use of SSDs to niche critical

applications where ultimate reliability is required “whatever it costs”.

ew higher capacity NAND Flash manufacturing processes are bringing the cost of SSDs down each year. While

not yet approaching the capacity/cost advantage of rotating media, the new generation of solid state devices will

allow them to be used in more applications.

ybrid Hard Disks (HHDs)

Hybrid hard disks combine rotating media with a solid state flash buffer. The rotating media provides the large

storage capacity of conventional hard disks, while the flash buffer is used to cache frequent accesses and reduce the

amount of time the rotating media is needed to spin. A minimal amount of flash buffer is required, so HHDs are

expected to be priced at a modest premium above conventional disks.

Microsoft’s forthcoming Windows Vista™ operating system features ReadyDrive technology, which provides native

support for HHD usage transparent to application software. Hardware vendors such as Intel and Samsung have

announced plans to integrate flash buffer technology on motherboard designs – in effect creating a HHD in

combination with standard conventional hard disks.

Hybrid hard disk technology advantages include:

zAccess to the rotatin

media is reduced, makin

“constant s

innin

”

roblems much less likel

to occu

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zBattery runtime is improved due to lower power consumption of flash vs. rotating media

zReducing the spin time of the rotating media means less time the hard disk is exposed to damage during shock

and vibration events

zBoot and resume-from-hibernate times are faster

zLess heat

zLonger service life

Our Future Roadmap

Itronix continuously monitors developments in storage technology and offers best-in-class products that we test and

validate to meet our rugged product specifications. As SSD and HHD technologies become available at competitive

rices, Itronix will be a leader in bringing these capabilities to the mobile computing market.

Call to Action

Some software designs and configuration parameters can cause excessive hard disk drive (HDD) access, leading to

unexpected wear and reduced service life. These are rare occurrences, but can lead to costly repairs and downtime.

Before deploying a new software load on your mobile computer:

1. Check your Power Management settings and ensure that “Turn off hard disk” inactivity is set to allow the disk

to spin down when inactive. Itronix recommends using the minimum setting (“After 1 min”).

2. Perform a simple visual inspection of the HDD disk activity indicator LED as you put your application

through its paces. Is the LED constantly blinking?

3. Run Microsoft Windows XP Performance monitor or Windows 2000 System Monitor to check the disk access

pattern of your software. How frequently is the HDD being accessed?

Tip

→

To avoid System Monitor itself from accessing the

internal HDD and creating “false hits” in your activity

log, you can write the logging data to an external USB

“thumb drive”

4. Ensure your training materials instruct users to place the computer in standby, shutdown, or hibernate when

not in use. Enable automatic standb

in the Windows

ower mana

ement settin

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5. Contact your Itronix Technical Assistance Center 1-800-638-9270 or your Client Service Account Manager

for additional assistance.

Itronix GoBook® rugged computers are equipped with HDDs optimized for the performance requirements of a

mobile environment – resistance to shock and vibration, extended temperature range, power management,

size/weight, capacity and cost. When used with mobile-optimized software solutions, these HDDs provide excellent

service life.

Cleaning Your Computer

To Clean Your Computer

Outside Case

1. Disconnect external power and turn off the computer.

2. Remove the battery.

3. Add a small amount of water to a soft cloth and clean the computer case. Do not use paper products because

they can scratch the surface.

4. Wipe off any excess liquid with a soft cloth.

5. Reinstall the battery.

CAUTION Aerosols, solvents, or strong detergents are not recommended cleaning solutions and may void

your warranty. For system decontamination recommendations please contact your support representative.

Display

Use a soft, dry cloth. In some cases, you can use a small amount of water to remove streaks or smears. For difficult

display cleaning tasks, use a 50/50 mixture of Isopropyl Alcohol and Water. Do not use paper products because they

can scratch the screen.

External Power Connector

The external power connector may sometimes be exposed to moisture and/or contamination causing an unreliable

connection to the external power source. Clean the connector with a cotton swab dipped in electronics grade

isopropyl alcohol.

RJ-45 / USB Connectors

If the connector pins get dirty, clean the connector with a cotton swab dipped in electronics grade isopropyl

alcohol.

Backup and Recovery

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Data Backup

There are several methods to backup your data. It is best to regularly use all the methods below to ensure the

greatest data integrity, provide the fastest recovery options, and minimize downtime.

After you have installed all your applications and have your computer configured as desired, create a backup of

drive C: using the Hard Disk Backup and Recovery Utility. Then, use the Windows Backup Utility on a frequent

basis to backup your daily data. It is recommended that you schedule the Windows Backup Utility to run

automatically.

► Save Important System Information (WinXP only)

By default, your computer is set up to automatically save certain critical information, such as the registry, on a

regular basis. This information is saved as a Restore Point. You can also create Restore Points manually by using the

System Restore utility. Select Start, All Programs, Accessories, System Tools, System Restore. Then, follow the

instructions on the Wizard.

► Backup your Files

You can backup files in case they are accidentally erased or corrupted. To do this, use the Windows Backup Utility.

From the Start Menu, select All Programs, Accessories, System Tools, Backup. You can schedule backups to run

automatically on a regular basis. To set this up, talk to your help desk or IT department.

► Backup Drive C:

You can make an exact copy of drive C: and save the backup image on the Recovery Partition of your hard disk

(usually drive D:). In the future, you can restore drive C: to its previous state should it become corrupted. To make a

backup copy of drive C:, use the Hard Disk Backup and Recovery Utility. Select Start, All Programs, Mobile

Computer Tools, Hard Disk Backup and Recovery. You will be prompted for additional information.

NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a Recovery

Partition.

Data Recovery

There are several methods to restore your data. It is best to start with the least destructive and fastest recovery

options.

► Try this first: Restore System Information (WinXP only)

If you are having problems with your system, restore system information to an earlier state, or Restore Point. To

restore to an earlier state, select Start, All Programs, Accessories, System Tools, System Restore. Then, follow

the instructions on the Wizard.

► Try this next: Restore a Backup

You can restore files and folders that you have backed-up with the Windows Backup Utility. To do this, use the

Windows Backup utility. Select Start, All Programs, Accessories, System Tools, Backup.

► Try this last: Restore Entire Contents of Drive C:

If none of the above steps restore your disk image to a stable state, you may need to restore your disk to its original

factory image or an image you saved using the Hard Disk Backup and Recovery Utility. Restoring a previously

saved disk image overwrites the entire contents of drive C:. Before running this process, save your data to another

location, such as a USB flash drive. Select Start, All Pro

rams, Mobile Com

uter Tools, Hard Disk Backu

and

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Recovery. You will be prompted for additional information.

NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a Recovery

Partition. If it is not available, you will either need to contact your company's help desk about obtaining a Recovery

CD or return your unit for service.

Troubleshooting

This section is designed to help you determine and fix problems you might encounter while operating the GoBook

MR-1 computer. Try the following things in order:

zFirst look through the categories in this section for a solution

zIf you are having a problem with a computer application, use the Help that comes with the application to find

a solution

zIf you still cannot resolve your problem, contact the help desk at your organization.

For More Help

zWindows Help is installed on your system. To access this information, select Windows Help and Support

from the Start Menu

zThird-party Windows manuals are available from your local bookstore.

Applications

My application locks up, acts strangely, or produces a General Protection Fault (GPF) error or blue screen

Battery Troubleshooting

The battery does not charge

The batteries take much longer than seven hours to charge

The batteries don’t last very long

The gas gauge isn’t full after charging the battery

The gas gauge reads “full,” but the charging indicator light is still on

My battery seems to have less and less capacity

Display / Touchscreen

The display performance is slow

I can’t read the display

The underlined, inverse, and hypertext characters are difficult to read on the screen

I can’t see the cursor while usin

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The display appears to have random pixels darkened after scrolling

I changed my display resolution, but I see no difference on the screen

When I try to use the stylus on my touch screen, nothing happens

The touchscreen doesn't respond after a suspend

Hard Disk

The hard disk will not spin up so the computer can’t boot up

Keyboard and Mouse Troubleshooting

Something unexpected happens when I press a key

Incorrect characters appear on the screen when I press certain keys

I have difficulty double-clicking the mouse fast enough

Miscellaneous Troubleshooting

The computer shuts off unexpectedly

The speaker volume is too high or too low

The computer won’t turn on

The computer won’t turn off

The computer enters suspend mode too quickly

The computer doesn’t automatically suspend

The system date and time are incorrect

I receive an “out of memory” error message

Holding down the Power button to reset the computer doesn’t always work

The LED's, backlight, and/or keyboard backlight don't illuminate

The computer doesn't make any sounds, even during boot-up

The fan stopped running

FAQ

I've heard that cleaning up and rearranging files on the hard drive will improve the startup speed of my programs.

How do I do this?

How do I ad

ust the volume?

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How do I change the battery?

How long will the battery last?

How do I change the display brightness?

How do I clean the display?

How do I calibrate the optional touchscreen?

Service and Support

We are committed to providing you world class support services that ensure the lowest total cost of ownership for

your hardware investment. The icareServices program will help you maximize end user productivity and decrease

overall system operating cost.

Client Care Center (CCC)

The convenient GD-Itronix Client Care Center (CCC) number 800-638-9270, Opt 2 provides a one-call solution for

technical service support 5am to 5pm Pacific, Monday through Friday (excluding holidays) for the following:

Alternatively, you may e-mail us at ccc@gd-itronix.com or enter your service request at

https://ebusiness.itronix.com/servenet_us/. icareServeNet, GD-Itronix’ web portal, provides 24x7 access to create

RMA’s, check the status of Service Requests, or to search the knowledgebase. This service does require registration

for user-id and password, which the CCC can set up upon request.

OTE: For support and inquires outside of North America - in Europe, the Middle East and Africa, please contact

http://www.itronix.com/ccc/uk/ or call +44 (0)24 7671 4800.

Shipping -- N.America

Use EZ-Return shipping label and contact DHL for pick up or drop off at DHL location if available.

To ship product or hardware in for service, ship to:

GD-Itronix RMA # (______________)

12825 E. Mirabeau Parkway

Spokane Valley, WA 99216

For More Information Or To Place An Order

• Troubleshooting hardware and RMA creation

• Placing unit, part or accessory orders

• Status updates on orders or service repair

• Shipping information or prepaid labels

• Delivery confirmation

For EZ-Return shipping labels or for

assistance in scheduling a DHL pickup,

contact GD-Itronix

1-800-638-9270, Opt 2

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For more in-depth information on Client Services

http://www.gd-itronix.com/index.cfm?page=Support:Support

For details on any of our icareService Programs visit

http://www.gd-computing.com/index.cfm?page=Services:Overview

To review & purchase accessories please use the link below:

http://www.gd-itronix.com/index.cfm?page=Products:accessories

Keep this document handy to assist in maximizing the service life and daily use of your GD-Itronix equipment.

Product Support - Downloads

It is easy to get the software updates you need to keep your configuration current and get the most from your

roduct. Click here to get current downloads.

NOTE Downloads are listed by model (GoBook MR-1) and product number (IX750).

Documentation Feedback

We strive to create accurate, convenient and highly useful product documentation for all our products. With this in

mind, we'd like to hear from you and encourage your feedback. If you have comments or suggestions about our

online Help or other product documentation, click here.

Please include the following information when submitting feedback:

zProduct name

zPlace and date of purchase

zName of online Help or other document

zTopic title (for online Help) or page number

zLocalized document language (such as English, French, German, Spanish)

zType of feedback (for example, need for clarification, grammatical errors, incorrect information)

zYour su

estion for how to im

rove the document

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General Dynamics Itronix IX-WL3945 IX-WL3945 User Manual 3

General Dynamics Itronix Corporation IX-WL3945 3

Contents

User Manual 3

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