General Dynamics Itronix IX-WL3945 IX-WL3945 User Manual 3

General Dynamics Itronix Corporation IX-WL3945 3

Contents

User Manual 3

Getting Started
This online document, GoBook® MR-1 Help, contains all the information you need to set up and use your GoBook
MR-1. For information on printing, navigating or otherwise using GoBook MR-1 Help, see the How to Use This
Help System topics. If you have suggestions for how we may improve this document, please see
Documentation Feedback.
Unpacking Your System
Inside your packaging you will find:
Standard Parts
Standard Features
Optional Features
Optional Parts and Accessories
Please have your equipment serial
number available
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Where to Look For Information
About Your Computer
About Windows
Turning Off the Computer
Turning off the computer properly is important to maintaining your GoBook MR-1.
To Turn off Your Computer
Select Start, Turn Off Computer, Turn off and follow the instructions on the screen, or press the power button
briefly.
WARNING do not press and hold the power button to shut the notebook off as this may cause damage to the
system components
If you are going to be away from the computer for a short period, there are ways to conserve power without shutting
down the system. See Power Management and Battery Tips for details.
NOTE If you are unable to shut down your computer normally, follow the instructions in Troubleshooting.
CAUTION Shutting off the computer improperly may result in data loss.
Startup Problems?
If your computer does not startup properly, try these solutions first:
zConnect the AC adapter to charge the battery if it is not charged
NOTE Push the DC jack firmly into the computer until it “clicks.” If the AC adapter is connected and
functioning properly, the Power LED on the AC adapter should be lit as well as the External Power LED on
the GoBook MR-1.
zIf the AC adapter is connected but the unit will still not turn on, make sure the electrical outlet
you are using is working
zCheck to make sure the battery is installed and charged properly
zIf the battery does not begin charging, perform the following:
1. Remove the battery
2. Connect the AC adapter
3. Turn on the computer by pressing the Power Button
4. Reinstall the batter
y
. The Batter
y
LED is a stead
y
blue while the batter
y
is char
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Tips for New Owners
zTake responsibility for backup
Back up files often. Users who need to manage large amounts of data may wish to use backup devices
zDon't leave passwords anywhere on your notebook or carrying case
zBe careful when placing your notebook on an airport security conveyor belt
In most airports, security conveyor belts are safe for computers. If you are not sure, ask the security staff. You
should keep a close eye on your computer
zTape your business card to the notebook and accessories
In the workplace, notebooks and accessories may often look exactly alike, leading to equipment mix-ups.
Prevent such mix-ups by placing your name on your equipment
zInstall antivirus software
zDevelop ergonomic work habits
The science of ergonomics studies the relationship between health and a suitable work environment. For more
information on ergonomics, contact your nearest computer bookstore, or local library. The Internet also has
information on this and other related subjects
NOTE Using a computer for extended periods of time with a poor workstation setup and incorrect work habits can
cause health problems
Safety
Read these instructions carefully. Following these guidelines will help prevent damage to your computer and help
p
rotect your personal safety.
zRead and follow all warnings and instructions marked on the product and noted in this documentation,
including the Notices and Compliance section
zThe first time you use your computer, we recommend that you carefully read the section on Power
Management to familiarize yourself with basic battery information and ensure optimum performance
zCAUTION This notebook computer is designed (only) to be used with the Manufacturer provided dedicated
AC Adapter or Vehicle Adapter
zUnplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Aerosols,
solvents, or strong detergents are not recommended cleaning solutions and may void your warranty. For
system decontamination recommendations please contact your service technician
zSlots and openings in the computer case are for ventilation purposes. Do not block or cover these openings or
the system could overheat
zDo not place the product on a soft surface such as a bed, sofa, or rug where the ventilation slots and openings
may be blocked
zDo not
p
lace this
p
roduct near or over a radiator or heat re
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iste
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zDo not place this product in a built-in installation unless proper ventilation is provided
zDo not store the computer at temperatures above 167°F (75°C) or below -67°F (-55°C)
zDo not step on or place anything on the power cord
zDo not slam the display lid when you close it
zDo not place any object on top of the computer when the display is closed
zIf you use the computer with an extension cord, ensure that the total ampere ratings of all the devices sharing
the extension do not exceed the rating of the extension cord or the rating of the wall outlet
zDo not push foreign objects into the computer through any of the slots or openings. Dangerous voltages are
present, which could cause electric shock, fire, or damage sensitive components
zThe computer is designed to withstand spills. If a spill occurs, power off the computer and wipe it down
before continuing to use the computer
zFor best results, use a power strip with a built-in surge protector. Do not use inferior extension cords as this
may result in damage to your computer
zFAA regulations require that all transmit/receive devices be turned off during flight. If you have radios in
your computer (including GPS) and your computer is equipped with a radio on/off switch, please use it to turn
your radios off during flight. If you have radios and you do not have a switch to turn the radios off, either
leave your computer off during flight or contact your help desk for assistance
Service and Upgrade Safety and Precautions
zDo not attempt to service this product yourself, as opening or removing covers may expose you to dangerous
voltage points or other risks and may void your warranty. Refer all servicing to qualified service personnel
zUnplug this product from the wall outlet and refer servicing to authorized service personnel under the
following conditions:
{When the power cord or plug is damaged or frayed
{If the product does not operate normally when the operating instructions are followed. Adjust only those
controls that are covered by the operating instructions since improper adjustment of other controls may
result in damage and will often require extensive work by a qualified technician to restore the product to
normal condition
{If the product exhibits a distinct change in performance, indicating a need for service
zDo not upgrade or service this computer without prior authorization from the manufacturer. Damage caused
by servicing that is not authorized may void your warranty
zBefore performing any manufacturer authorized service or upgrade, first follow these instructions:
{Prevent damage from static electricity by following ESD precautions
{Place the computer on a clean, flat surface
{Turn off the com
p
uter and disconnect the
p
ower su
pp
l
y
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{Undock the computer if it is in a docking device (such as an office dock or vehicle dock)
{Disconnect any attached peripherals
{Disconnect any attached network, telephone or telecommunication line
{Remove any media in your computer's slots or bays
{Remove the battery (See Battery Removal)
{Remove the hard drive (See Hard Disk Drive Removal)
Battery Pack Safety and Precautions
zWARNING! There is danger of explosion if the battery is incorrectly replaced. Replace only with the same
or equivalent type recommended by the manufacturer. Dispose of used batteries promptly and according to
the manufacturer's instructions
zWARNING! Batteries may explode if not handled properly. Do not disassemble, open, puncture or dispose
of battery packs in a fire. The battery pack could burst or explode releasing hazardous chemicals
zWARNING! Keep battery packs away from children
zObserve the safety instructions printed on the battery
zOnly use approved Li-Polymer (standard -- 29WHr) or (optional secondary) Li-Ion (extended -- 50WHr)
battery packs with your computer and replace the battery pack only with the approved part
zDo not abuse, deliberately pierce, or subject the battery pack to excessive impact
zImmediately discontinue use of the battery if it appears damaged or abnormal in any way, consult your local
provider for advice
zDo not immerse the battery pack in liquid
zDo not short together the battery connections. Do not store the battery pack with metallic objects due to the
risk of short circuit
zBattery chemical leakage is harmful. In the unlikely event of battery leakage; DO NOT TOUCH. In case of
accidental contact with the eyes or skin, immediately wash with running water and seek medical advice. In the
case of accidental ingestion, seek immediate medical attention
zFollow Battery Tips for use and storage.
Keyboard Operation
Your GoBook MR-1 is easiest to use when held in both hands. Due to the unit's compact construction, it takes a
little practice to become proficient with it's operation.
How to Use the GoBook MR-1
O
en the dis
la
and hold the unit in both hands with
our fin
ers su
ortin
the underside and
our thumbs restin
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on the on either side of the keyboard (as shown to the right).
NOTE Make sure your fingers do not wrap around the back of the unit and cover the fan outlet (1) as the unit may
over-heat.
Operating the Keyboard and Controls
Use one thumb to press the power button at the top center of the keyboard. Once the unit has powered up, use your
left thumb to operate the controls on the left side (such as the mouse buttons, direction pad, Escape, Tab, Windows
and Zoom keys). Use your right thumb to operate the controls on the right side (such as the Micro Joystick,
Touchpad, Backspace, Enter, and Illumination Keys).
If you need to use a Function Key combination, hold down an Fn key with one thumb and with the other to press the
second key. For example, to turn the volume up or down, press and hold the Fn key with your right thumb and the
or keys with your left.
If you need a Ctrl+Alt+(key) combination, use one thumb to press and hold the Ctrl and Alt keys and the opposite
thumb to press the combination key. For example, when using the Zoom function press the Zoom key . Then press
and hold the left Ctrl and Alt keys with your left thumb and use your right thumb to press M to zoom in or N to
zoom out.
NOTE: For ease of use, the standard Ctrl+Alt+Del key combination can be activated by pressing the
Ctrl+Alt+Del special key just below the power button, as well as using the Ctrl+Alt+Del keystroke combination.
The Micro Joystick or the Touchpad are the easiest ways to move the cursor around the keyboard. Use the Micro
Joystick for coarse movement and the Touchpad for fine control (or use the method that works best for you). Use
the Left Mouse Button or double-tap the Touchpad to select objects. Use the Right Mouse Button to open pop-up
menus.
The Direction Pad moves the cursor up, down, right or left within a print document or form. Use it in combination
with the Fn keys to move across and between pages.
Best Practices for the GoBook MR-1
This section provides the GoBook MR-1 with recommended practices intended to maximize the service life of the
equipment and provide resolution to common issues. For more detailed discussions of care, maintenance and
troubleshooting, see the sections below:
zOperating with Battery Power
zCustomizing Your BIOS Settings
zMaintenance and Stora
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zTroubleshooting
General Daily Operations
1. Missing Port Covers and Doors: Inspect for broken, loose or missing parts and fasteners.
a. Missing port covers or doors create contaminant entry points which may lead to system failure.
b. Replacement port covers are available as field kits. contact your support representative for order
requests.
2. Screen Cleaning: The GoBook MR-1 display, with proper usage and cleaning, will last for the anticipated
field life of the product (3 to 5 years) without significant degradation in view ability or function.
a. For mild cleaning tasks use the micro-fiber, cleaning cloth provided with your unit. Tougher
contaminates such as oily fingerprints may require light dampening with clean water, and will be
effective for most contaminants without damaging the screen surface. This method should always be
tried before stronger solutions are considered.
b. For tougher cleaning tasks, a mixture of isopropyl alcohol and Water (50/50) used with the cleaning
cloth is effective and will not damage the touchscreen surface.
c. Never use paper products such as paper towels or wipes to clean the display surface. Paper products are
abrasive and act much like fine sandpaper causing irreversible damage to the screen surface and anti-
glare hard coat.
d. Both replacement Display Cleaning Cloths and approved Display Cleaning solution are available as
Field Kits. Contact your support representative for order requests.
3. Screen Overlay Use: A screen overlay is recommended for environments with high contaminant potential.
a. A Screen overlay provides protection from damage caused by use of foreign objects or surface
contaminants, and maximizes the useful life of the screen surface.
b. Worn, scratched, or otherwise damaged screen overlays can be replaced.
c. Contaminants on the screen overlay surface should be removed by following the same cleaning methods
noted above.
d. The screen overlay has a negligible impact on overall display brightness/viewability and provides
enhanced screen clarity while maximizing the screen surface useful life.
e. Screen Overlays are available as Field Kits. Contact your Support Representative for order requests.
4. Use of the Touch Screen Stylus: If your GoBook MR-1 has the optional integrated touchscreen use the
included stylus. Foreign objects such as ball point pens or hand tools should never be used for touchscreen
input; they will cause damage to the screen surface.
a. A clean finger tip can be used for touchscreen input with out damaging the screen surface. Fingertip use
may introduce contaminants to the touchscreen surface and increase periodic screen cleaning
requirements.
b
.Re
p
lacement St
y
li are available as Field Kits. Contact
y
our Su
pp
ort Re
p
resentative for order re
q
uests.
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NOTE Available Field Kits and can be ordered through the iCare Servenet Portal, or by contacting the Client Care
Center (CCC) at 800-638-9270, option 2. Access to the iCare Servenet Portal requires a Username and Password.
Portal access will be setup upon request.
5. Ensure that the computer is stored within its specified temperature range.
a. Storage Temperature -67° F to 167° F (-55° C to 75° C)
6. Conserve battery charge when possible to maximize battery life during daily use.
a. Partial discharge/charge cycles are preferred compared to draining the battery completely and
recharging.
7. Avoid prolonged exposure to temperature extremes.
a. Cold temperature extremes may result in reduced available energy from the battery. This energy is
recoverable as the battery warms to a nominal temperature of 68° F (20°C).
b. Prolonged exposure to high temperatures can result in a permanent reduction in available energy from
the battery.
c. Battery charging is disabled below 32° F (0°C) and above 113° F (45°C) to protect the lithium ion cells
in the battery.
8. Power Down: Exit all applications, and shutdown or reboot at the end of each work day. If the computer is
left powered overnight, ensure that all applications are closed and perform a restart prior to beginning daily
operations.
a. This practice ensures that all applications (and system resources used by those applications) are
reinitialized each work day.
b. Unless an application is specifically designed for 24/7 operation, a daily practice of restarting (resetting)
an application can minimize the potential for a wide variety of operational anomalies often perceived as
a hardware failure.
9. Use of the MR-1 in a Vehicle Dock:
a. Never attempt to operate the GoBook MR-1 or read the display while driving. This is extremely
distracting and may increase potential of accidents.
b. Always close the display lid while the vehicle is in motion. During travel, the vehicle may present an
increased level of vibration to the mounting solution. This vibration can be amplified when the display
in an upright/opened position causing accelerated hinge wear.
Power Management
1. Power Management Applications: The use of GoBook MR-1 Power Saver application is recommended to
provide maximum battery run time and prolong battery service life. Default settings allow the unit to enter a
Standby/Suspend state after a set period of inactivity. Extending or Disabling the Standby/Suspend time-out
period will increase power consumption and reduce operational time on battery power.
a. The GoBook MR-1 will resume/wake from Standby with keyboard activity.
2. Shutdown: Shutdown the GoBook M
R
-1 when it will not be used for extended
p
eriods to conserve batter
y
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power. Depending on the configuration of the GoBook MR-1 there are specific considerations:
a. Basic Configuration – No RF Modems or external device connections. When using a basic
configuration unit, there are no special considerations for power management.
b. Integrated RF Devices – Disable integrated or user installed RF devices when not in use as they can
consume battery power unnecessarily
c. Externally connected devices – Some externally connected devices may be powered by the GoBook
MR-1. It is best to exit any application utilizing these devices prior to powering off. Restarting the
application should reinitialize the device. Externally connected devices or peripherals using GoBook
MR-1 battery power may result in reduced battery run times.
File Management
1. Backups: It is good practice to backup essential data and files periodically since any data or files stored in
volatile memory (RAM) can be lost in the event of a hard reset or unexpected shutdown. Contacts, tasks,
calendar, email, and documents should be safeguarded against loss.
a. Save important files to non-volatile memory (External backup media, Server Based backup storage,
etc.)
b. Utilize Windows provided Backup applications or a third party application to back up essential data.
2. Periodically perform housekeeping of files:
a. Uninstall unused drivers and applications.
b. Delete unneeded files and cleanup folders.
c. Routinely run Check Disk and Disk Defragmenter utilities to ensure file structure is clean and
optimized.
3. Check Disk Process:
a. Go to Start, My Computer
b. Right click on the C: drive and select Properties
c. Select the Tools tab
d. Select the “Check Now…” button.
e. Check Automatically fix file system errors and Scan for and attempt recovery of bad sectors.
f. Select the Start button.
g. Select run at the next boot when prompted.
h. Restart the computer.
4. Disk Defragmenter Process:
a. Go to Start, M
y
Com
p
uter
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b. Right click on the C: drive and select Properties
c. Select the Tools tab
d. Select the “Defragment Now...” button.
e. Ensure drive C: is selected in the volume display.
f. Click the Defragment button.
g. When notified that defragmentation is complete, close all applications and restart the computer.
Battery Charging
1. Charge the battery at room temperature (approximately 68°F [20°C]) for best results. Charge acceptance
is optimum at this temperature and requires the least amount of time to fully recharge. At room temperature
the GoBook MR-1 battery requires up to four (4) hours to recharge from a fully discharged state.
2. Charge the GoBook MR-1 Battery at the end of each work day:
c. Exit all applications and power off.
d. Connect to external power; Verify External Power LED.
e. Verify charge indicator LED.
3. At the beginning of each work day:
a. Check for battery charge status (Recommend Fully Charged)
4. During each work day:
a. Connect AC Charger, Vehicle Dock, or Vehicle Power Adapter whenever possible.
b. Verify charging indicator LED.
Storage
1. Storing the GoBook MR-1 for five (5) days or less
a. Install the battery pack and connect the unit to external power and allow the battery pack to fully
charge. The charging LED will be on solid while charging and go off when battery charging is
completed.
b. Shut down the GoBook MR-1 and store in a cool, dry location.
2. Storing the GoBook MR-1 for longer than five (5) days.
a. Li-Polymer or Lithium Ion batteries can be permanently damaged if the unit is stored for extended
periods requiring battery replacement.
b. If the computer will be stored for more than 5 days, backup files and data, fully charge the battery, then
dischar
g
e it to 40% and remove the batter
y
.
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c. The GoBook MR-1 and battery should be stored in a cool, dry location.
3. When storing Li-Polymer or Li-Ion battery packs for extended periods, consider these factors
a. Fully charged Li-Polymer or Li-Ion battery packs deteriorate faster than partly discharged ones. For
ideal storage, charge the packs to 100% and then discharge them to a 40% charge before storage.
b. Do not allow stored Li-Polymer or Li-Ion packs to discharge completely, as this may permanently
damage them. Stored packs should be recharged to 40% capacity every six (6) months.
c. Storing packs at temperatures near 0°C (32°F) slows down self-discharge and battery aging; packs that
are stored for a long period should be kept at low temperatures where practical.
NOTE Store batteries as close to 0°C (32°F) as practical without allowing the batteries to freeze or reach 0°C
(32°F).
d. If you store battery packs at normal ambient temperatures, use the following charge policy to maintain
battery pack condition –
i. Store batteries within the temperature range of 15°C to 30°C (59°F to 86°F).
ii. Charge installed packs every 5 days to maintain their charge capacity.
iii. Charge uninstalled packs every six (6) months to 100%, then discharge to 40% and return to
storage.
Troubleshooting
These are basic troubleshooting tips. For more complete help with troubleshooting, see the section at the end of this
Help file.
1. Battery Power – Battery does not charge
2. Battery Power – short run time
3. Lock-ups
a. Determine if the touchscreen, touchpad or keyboard inputs are recognized.
b. Attempt to close any programs that are not responding (press the Ctrl+Alt+Del key and click on the
Task Manager button).
c. If Task Manager does not list any suspect programs/applications, perform a reboot.
d. Restart applications and try the specific operation again.
e. If the Shut down Menu does not respond, press and hold the power button for approximately 10 seconds
to perform a forced shutdown. NOTE Any unsaved data will be lost when using this shutdown method.
f. Power on, boot to Windows, and restart the RF applications, if this does not resolve the problem image
corruption is likely. Re-image the GoBook MR-1 and try again.
4. RF Communications
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a. If coverage is historically good at this location, check the signal strength. Reposition the computer
slightly to increase signal strength. Wait approximately five (5) minutes. Determine if there is RF
activity. Applications provided with RF devices generally provide diagnostic capability.
b. If not resolved, exit all applications, restart the applications, and try RF communications again.
c. If not resolved, connect external power and perform a restart.
d. Restart applications and try RF communications again.
5. Additional Information is Available
a. The "GoBook MR-1 Quick Start Guide" included with the original shipment packaging.
b. The GoBook MR-1 factory installed Windows image includes a resident Help and Support file with a
link on the desktop; alternately Help can be accessed via the following path: Start, All Programs,
Mobile Computer Tools.
c. Please contact your Support Representative for any additional questions.
Getting Familiar with Your Computer
The GoBook MR-1 computer is a rugged, weather-sealed notebook computer system designed for the demanding
environment of the mobile worker. It is a superior work tool for collecting, managing, and communicating
information in the field.
This section describes the external and internal features of your GoBook MR-1 computer.
Tour of Your Computer
This section shows all views of
y
our com
p
uter with a summar
y
of ke
y
features.
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Front View
Hover the mouse over each number on the
p
icture to see a descri
p
tion
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# Feature Description
1 Display 5.6” WSVGA display (1024 x 600)
2
Internal
Microphone Integrated, weatherized microphone can be used with various software
applications that require audio input
3 Touchpad Use for navigation
4
Micro
Joystick A thumb-operated joystick for cursor control. Use for navigation like
the touchpad or external mouse.
5 Del Delete Key
6 Ctrl+Alt+Del Special Key used instead of standard Ctrl+Alt+Del sequence for
activating the Task Manager.
7 Keyboard Standard keyboard
8 Special Keys A number of keys designed for control of zoom function, audio,
display and keyboard brightness, and customer application launch.
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Right Side View
Note: The Office Dock allows for separate audio input/output jacks.
Bottom View
9
Unit Status
LEDs LEDs below keyboard: Unit on, AC power present, Battery Charging,
HDD activity
10 Speaker Integrated speaker for audio output
11 Power
On/Off Press to power on or start shutdown. Press and hold for power off.
12 Direction Pad Use like arrow keys on conventional keyboard.
13
Mouse
Buttons Use like left and right mouse buttons
14 Photo Sensor The photo sensor is used to adjust the LCD and keyboard backlight
brightness in response to changing lighting conditions
15 Radio and
Wireless
Status LEDs
Radio and Wireless LED Status Indicators: 802.11a/b/g, Bluetooth,
GPS, Wireless WAN
# Feature Description
1 2.5 mm Audio in/out Jack for 2.5mm headset
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Back Edge View
Hover the mouse over each number on the picture to see a description
Keyboard Basics
The GoBook M
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-1 features:
# Feature Description
1 Battery
release
latches
Press in on the latches (1) with your thumbs and slide the battery in the
direction of the arrows to remove it from the back of the computer and
access the hard drive or (optional) Expansion Module area.
# Feature Description
1 Power Connector For use with various optional docks and adapters such as the
office or vehicle docks.
2 USB 2.0 port
Connect additional devices to your GoBook MR-1, including
flash memory drives, external hard drives, external optical
drives, additional input devices (such as an external keyboard
or mouse), digital cameras, digital music players, or any other
USB device.
3 Cooling Fan
Outlet Air outlet for fan.
NOTE Make sure your fingers do not wrap around the back
of the unit and cover the fan outlet (3) as the unit may over-
heat.
4 Multi I/O Docking
Connector The optional office and vehicle docks add additional
connectivity to the GoBook MR-1.
5 DC-In Port Connect the included AC power cord here and to a 120 volt
wall socket to provide power to the device. The battery
automatically recharges whenever the AC power cord is
plugged into this port and into a live wall socket.
6 Dock Insert Tab
Slots Tab Slots help hold the office dock in position.
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zLeft and Right Mouse buttons
zTouchpad
zMicro Joystick
zDirection pad (D-Pad)
zDedicated Ctrl+Alt+Del key
zThumb operated, back-lighted, 70-key keyboard
zTwelve function keys
z2 Application launch buttons (programmable buttons)
zZoom key
zAudio controls
zSpecial keys for display brightness and keyboard back-lighting
zRadio ON/OFF Hot Key Fn+ (option)
zBack-lit keyboard key
Primary Keys
Key Description
Alt The Alt (alternate) key is used with other keys to perform special tasks. On some
operating systems pressing Ctrl+Alt+Del twice soft reboots the computer .
The Backspace key, sometimes represented on the keyboard as a left arrow, moves
the cursor one position to the left. The character to the left of the cursor is erased.
Ctrl The Ctrl (control) key works with other keys to perform a variety of functions.
Enter The Enter key signals the computer that you have completed your entry. This is
your way of telling the computer to process the information that you have entered.
Esc The Esc (escape) key allows you to exit a pop-up window or message box.
Shift The Shift key changes the keys A through Z to the UPPER CASE position. When
you press an alphabetic key, the character appears as a capital letter. When you
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The Navigation Section
The top portion of the keyboard has a number of navigation, special keys and items to aid you in moving the cursor
and selecting items on the screen
press Shift with other keys, the characters on the upper part of the keys appear. For
example, pressing Shift+7 displays an ampersand (&).
Pressing the Fn+Shift key locks keys A through Z in the UPPER CASE position.
Pressing the Fn+Shift key again returns the letters to lower case. While in the upper
case mode, pressing the Shift key results in lowercase characters when entered. You
still have to use the Shift key to display characters located on the upper portion of
the keyboard. For example, press Shift+8 to type an asterisk (*), even when the
Caps Lock key is activated.
The Caps Lock LED lights when the keyboard is in Caps Lock mode.
Fn Some special Fn (function) keys have been established to perform important tasks
when pressed and held with the Fn key. These keys are described later in this
document. The Fn key legend is color keyed to other special keys on the keyboard.
SPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the
right.
Tab The Tab key moves the cursor to the next tab stop or field. Tab stops are defined by
your operating system or application program. Press the Tab key to move from one
field or text box to another.
# Control Description
1 & 2 Right and Left
Mouse Buttons Use these buttons as you would use the left and right buttons on a desktop
mouse.
3 Power Button Use this button to place the computer in standby mode or turn it off/on.
4 Touchpad The Touchpad is used as you would use the touchpad on any notebook
computer.
5 Micro Joystick A thumb-operated joystick for cursor control.
6 Direction Pad The Direction pad provides the same functions as the left, right, up and down
arrows on a standard keyboard.
7
Use the Ctrl+Alt+Del button to open the "Windows Task Manager" utility,
which allows you to end monitor and terminate Applications and Processes
that may be unstable.
8
This key deletes selected words or items. Pressing Fn+Insert inserts words or
items.
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Mouse Buttons
The left most buttons on the Navigation section are the left (1) and right (2) mouse buttons. Use these buttons
with the Touchpad, or Micro Joystick as you would use the left and right buttons on a desktop mouse.
Power Button
Use the power button (3) to place the computer in standby mode or turn it off/on.
zPress once to turn start the computer
zPress once to place the computer in standby mode
zPress and hold 5 seconds to shut the computer off
Touchpad
The Touchpad (4) is used as you would use the touchpad on any notebook computer.
Micro Joystick
The Micro Joystick (5) is a thumb-operated joystick for cursor control. Use for navigation like the Touchpad or an
external mouse. Place your right thumb on the Micro Joystick and move it in the direction you want the cursor to
go.
Direction Pad
The Direction pad (6) provides the same functions as the left, right, up and down arrows on a standard keyboard.
The arrows on the direction pad are defined by the software application, but generally:
zThe UP ARROW key moves the cursor up one line.
zThe DOWN ARROW key moves the cursor down one line.
zThe RIGHT ARROW key moves the cursor to the right one character.
zThe LEFT ARROW key moves the cursor to the left one character.
zThe Fn+UP ARROW key moves the cursor up one page.
zThe Fn+DOWN ARROW key moves the cursor down one page.
zThe Fn+RIGHT ARROW key moves the cursor to the home position.
zThe Fn+LEFT ARROW key moves the cursor to the end of line position.
Ctrl+Alt+Del Button
Use the Ctrl+Alt+Del button (7) to open the "Windows Task Manager" utility, which allows you to end monitor
and terminate Applications and Processes that may be unstable. Refer to the MS Windows Help for more on the
"Windows Task Mana
g
er."
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Delete Key
The Delete (Del) key (8) deletes selected words or items. Pressing Fn+Del inserts words or items.
Touchpad
The built-in capacitive touchpad is a pointing device that senses movement on its surface. This means the cursor
responds as you move your thumb over the touchpad. Your computer has a capacitive touchpad. The buttons
located on the upper left of the keyboard have the same function as a two-buttoned mouse. Pressing these buttons
makes selections, drags objects, or performs a variety of other functions depending on the software.
To Use the Touchpad
1. Hold the GoBook MR-1 in both hands with your thumbs on the keyboard. The touchpad (1) is easily
accessible by moving right thumb over the touchpad.
2. Gently move your thumb across the touchpad in the direction you want the cursor to move.
3
. You can scroll using the touchpad by sliding your finger up and down on the right edge of the pad or left to right
on the bottom edge of the pad.
Adjust the touchpad settings by selecting Settings, Control Panel, Mouse, Buttons. These settings allow you to
change the orientation from right-handed to left-handed, and fine-tune the pointer movement and timing of clicks.
To Select Objects
1. Use the touchpad to position the cursor over the object you want to select.
2. Tap the touchpad once or press the left mouse button .
To Drag
1. Place the pointer over the desired object
2. Press and hold the left mouse button or tap the touchpad two times as if you were double-clicking but do not
remove your finger after the second tap.
3. Move the pointer to the desired location.
4. Release the button or lift your finger to finish dragging.
Touchpad Precautions
The touch
p
ad is a sensitive device. If not
p
ro
p
erl
y
cared for, it can be easil
y
dama
g
ed. Please take note of the
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following precautions:
zAvoid contact with dirt, liquids or grease
zDo not rest heavy objects on the touchpad or the touchpad buttons
zKeep your fingers dry and clean when using the touchpad and keep the touchpad dry and clean
zThe touchpad is sensitive to finger movements. It responds best to light touches. Tapping too hard will not
increase the touchpad's responsiveness
Function Keys and Key Combinations
When using function keys, press and hold one of the Fn keys before pressing the other key in the key combination.
Function
Key Function Description
Fn+1 Help opens the Microsoft Help and Support Center
Fn+2 to
9, -, = Function
keys Used to select functions within software applications
Fn+Bksp Break Use Fn+Bksp as you would use the Break key on any PC
Fn+P Print
Screen Press Fn+P to print the current screen. Press Fn+P+Alt to print the
current active window
Fn+Esc Pause Pause an application. Press Fn+Esc again to continue.
Fn+
Audio
Volume
Up
Increases the audio volume
Fn+
Audio
Volume
Down
Decreases the audio volume
Fn+ Radio
on/off Turn all wireless functions on/off (option with any radios)
Fn+Shift Caps Lock Press Fn+Shift to lock keys A through Z in the UPPER CASE position.
Press Fn+Shift again to return the letters to lower case. While in the
upper case mode, pressing the Shift key results in lowercase characters
when entered. You still have to use the Shift key to display characters
located on the upper portion of the keyboard. For example, press Shift+8
to type an asterisk (*), even when the Caps Lock key is activated
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Special Keys
The keyboard has several keys that perform special functions, providing ease of use with the GoBook MR-1's
compact keyboard.
The Caps Lock LED lights when the keyboard is in Caps Lock mode
Fn+Del Insert Inserts text in documents and applications.
# Key Icon Description
1 Windows Logo Key Start button. Combinations with this key perform
special functions. Below are a few examples:
+ TAB (Activates next Taskbar button)
+ E (Opens My Computer in Windows
Explorer)
+ M (Minimizes all Windows)
SHIFT + + M (Restores Minimized Windows)
+ R (Displays Run dialog box)
Refer to Keyboard Shortcuts in Windows Help and
Support for a complete list of Windows key
combinations.
2 Zoom Key See Zoom Key section
3 Audio on/off Turns the audio speaker off/on
4 Display Brightness Up Increases of the brightness of the display screen
5 Display Brightness Decreases of the brightness of the display screen
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Radio ON/OFF Hot Key (option)
CAUTION FAA regulations require that all transmit/receive devices be turned off during flight. If you have radios
(including GPS) in your computer, the Radio ON/OFF Hot Key, is used to turn your radios off during flight. If you
have radios and you do not have a switch to turn the radios off, either leave your computer off during flight or
contact your help desk for assistance.
The wireless Radio ON/OFF Hot Key (the blue function icon above the R key) toggles the power on and off
to all radio devices (including GPS, Bluetooth, WLAN, and WWAN radios).
To Turn all Radios on or off
1. Press Fn+ to power off all radio devices (airplane mode).
2. Press Fn+ again to turn radio power on.
Application Launch Buttons
Pressing either of them, once they are programmed starts the application of your choice. The application launch
buttons are marked C1 and C2 on the keyboard.
To program the Application Launch Buttons
1. Select Start, All Programs, Mobile Computer Tools, Configure On-Screen Display, C1, and C2 Settings
2. Select the C1 or C2 tab on the GD-Itronix OSD Configuration screen.
3. Use the dro
p
-down menu to select an a
pp
lication to associate with the Launch Button
Down
6 Display/Monitor Switch Switches between the GoBook MR-1 LCD display
and an external monitor. (An external monitor may
be added using the Office Dock
7 C1 & C2 C1
C2
Automatically opens a pre-defined application. (see
Application Launch Buttons)
8 Window Focus Moves foreground window back and places focus on
next active window
9 Keyboard Backlight
on/off Turns the keyboard backlight off and on
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4. Click Test to test if the application will run.
5. Click OK to accept the application.
N
OTE If the application you want to run is not in the drop-down menu: click the Add button next to the Current
Selection field to display the "CustomExePrompt" screen.
zClick the Browse button to display the Open file screen.
zFind the application you wish to call with the Application Launch Button and select it.
zClick the Open button.
zEnter a name for the application you selected.
zPress OK
What is Zoom?
Zoom is an application included on your GoBook MR-1 that enlarges items on the display for better viewing.
How to Use Zoom
Zoom is toggled on and off using the "Zoom key " located on the row of Special Keys at the bottom of the
keyboard.
Display
The GoBook MR-1 features a 5.6” WSVGA display (1024 x 600).
NOTE An optional outdoor viewable DynaVue (patent-pending) integrated touchscreen is also available. You
can start programs and input data on the touchscreen using one of the approved pens (styluses) that come with the
touchscreen.
Adjusting Display Brightness
To Manually Adjust Display Brightness
Special keys increase or decrease the display brightness.
zPress to dis
p
la
y
increase bri
g
htness
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zPress to decrease display brightness
Automatic Dim Feature
To save battery power, your computer automatically dims the display when the computer is not attached to external
p
ower.
NOTE You may still manually adjust display brightness.
See Managing Power for more information on power management features.
To Enable or Disable Automatic Dim
1. Restart the computer by selecting Start, Turn Off Computer, Restart.
2. Press Enter during boot up to open the Setup Utility.
3. Select Launch System Setup Menu.
4. Use the right arrow key to select the Advanced screen.
5. Use the down arrow to select Auto Brightness Control and press Enter.
6. Use the down arrow to select Auto DIMMING and press Enter.
7. Choose Enabled or Disabled and press Enter.
8. Press Esc to save this setting and exit BIOS Setup.
Adjusting Display Resolution
To Adjust Display Resolution
1. Right click on the desktop.
2. Select Properties and then select the Settings tab. The dialog box indicates the monitor screen resolution.
3. Use the Screen Resolution slide bar to adjust the resolution. Normally, you should use the resolution
suggested for the display or monitor.
NOTE Using a lower resolution than the screen was designed for will reduce the area of the display. Higher
resolution modes may be used, as long as the monitor supports them.
Simultaneous or Extended Display
The computer's display and multimedia capabilities are great for viewing movies or giving presentations. However,
because of the small size of the GoBook MR-1 display you may prefer to connect an external monitor. The optional
Office Dock or Expansion Unit, allows this computer to support simultaneous LCD and external display output via
the external monitor port located on the Office Dock. You can also connect other output display devices such as
LCD projection panels for large-audience presentations. See Attaching an External Monitor or Video Device for
more information.
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Once the external display device is attached (using the optional Office Dock or Expansion Unit), simply press the
Display/Monitor Switch on the keyboard.
FEATURE: When using an external monitor you can extend your desktop. This allows you to open and view one
p
rogram on the external monitor while viewing a different program on your notebook's display. To set this up:
1. Right click on the desktop.
2. Select Properties to open the Display Properties Dialogue box.
3. Select the Settings tab.
4. Click on the "2" in the Monitors section.
5. Check "Extend my Windows desktop onto this monitor".
6. Select Apply and OK to save and exit.
7. Now you can drag the programs you want to view onto the external monitor.
Lid Switch
Your computer has a lid switch that can automatically turn off the computer display when you close it and resume
when you open the display.
To Close the Display
To close the display lid, fold it down gently.
To Change the power management settings for the lid switch
1. On the System Tray area of the Taskbar, right-click the Power Saver icon ( or ).
2. From the menu, select Adjust Power Properties.
3. Select the Advanced button.
4. Select what you want to happen when you close the display lid:
{Do Nothing
{Stand By (default)
{Hibernate
5. Check the Wakeup box if you want the computer to resume when you open the display lid.
LED Status Indicators
The activity indicators, located above the keyboard and in the display hinge, light up when a particular function of
the com
p
uter is active. Each indicator is marked with an icon.
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Radio and Wireless Status LEDs
Display Hinge LEDs - visible at the bottom of the display indicate active installed radios: 802.11ABG, Bluetooth,
GPS, Wireless WAN.
Unit Status LEDs
LEDs below keyboard: Unit on, AC power present, Battery Charging, HDD activity
# Icon Function LED Description
1
802.11 ABG Lit One or more installed radios are ON
LED off All installed radios are OFF
2
Bluetooth Lit Bluetooth is ON
LED off Bluetooth is off
3
GPS Lit GPS ON
LED off GPS is off
4
Wireless WAN Lit WAN ON
LED off WAN Off
# Icon Function LED Description
1
Power Lit Power is ON
Flashing Suspend to RAM
2 External Power Lit
External power is connected to the unit
3 Battery Lit Battery charging (when external power is
connected)
Flashing Low Battery (below 7% charge)
Quick
Flash Indicates a problem with the battery such as:
over discharged, or EC is using pre-charge
LED off When battery is not charging (include
battery full, battery discharge, and no battery
etc)
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Caps Lock LED on Keyboard
Audio
Your computer includes a single speaker audio output and an integrated microphone. The speakers are located
above the display. The microphone is on the front of the computer to the left.
You can also attach external audio devices via the audio headset jack on the right side of the computer.
1
. Audio In/Out
A. 2.5mm microphone/stereo headphone port
(1)
a. Tip, pole 1 Microphone
b. pole 2, headphone Right channel
c. pole 3, headphone Left channel
d. Sleeve, pole 4, headphone and
Microphone Ground
B. Compatible with off-the-shelf MP3-
style Cell-phone head set such as Sony,
Jabra, and Body Glove.
To Adjust the Volume
zTo decrease volume, press Fn+
zTo increase volume, press Fn+
zTo mute the volume, press
You can also adjust the volume with the Windows volume control applet located on the taskbar. However, the
volume control function keys override the Windows volume control applet. If your volume is too low or too high
after setting the volume in the applet, adjust the volume with the function keys.
Computer Security
Your computer includes several different security features to help prevent theft and protect data. These include
multiple levels of password protection, an optional fingerprint scanner, stealth mode and (Optional) Trusted
Platform Module (TPM).
BIOS Level Passwords
4 Disk Status
(HW) Lit The hard disk drive is being accessed
Icon Function LED Description
1 Caps Lock Lit The keyboard is in Caps Lock
mode
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Passwords protect your computer from unauthorized access. When set, no one can access the computer without
entering the correct password.
There are two types of passwords you can set:
zSupervisor Password secures your computer against unauthorized entry to critical parameters in the BIOS
Utility
zUser Password secures your computer against unauthorized use, and allows limited access to the BIOS
Utility
NOTE Do not forget to set your password! If you forget your password, please get in touch with your dealer or an
authorized service center.
Fingerprint Scanner (Optional)
The optional swipe style fingerprint scanner can be used for
all standard security uses. The optional fingerprint scanner
p
rovides a greater level of security and convenience for your
GoBook MR-1 and your private data. Use the fingerprint
scanner instead of passwords for the following:
zcomputer login
zlogin at secure websites
zopening password protected applications
zto provide encryption security for individual files
Fingerprint Scanner Software
Before using the fingerprint scanner, you must first install compatible software. If the optional fingerprint scanner
was present during initial user setup, you should have the "Install Finger Print Software" link on your desktop.
Click this link and follow the instructions to install the software.
CAUTION Before installing any third party software, ensure it is approved for use with this computer.
When accessing some secure websites, you may need to specify you are using the fingerprint scanner instead of a
p
assword. Refer to the fingerprint scanner software documentation for setup information.
Stealth Mode
Your computer has a stealth mode feature for users who may need to use it where light, sound or radio transmissions
could be dangerous or disruptive, such as a military or public safety user. Enabling stealth mode allows you to
disable sound, and lights (such as system beeps, the fan, and the display backlight) and wireless radio features. Refer
to the BIOS Setup Utility section for information about how to configure the stealth mode feature.
Trusted Platform Module (TPM)
TPM is only available if you have the optional Expansion Module installed. Enable or disable TPM in the System
BIOS. TPM provides a platform root of trust which uniquely identifies a particular platform and provides various
cr
yp
to ca
p
abilities includin
g
hardware-
p
rotected stora
g
e.
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Ports and Connectors
* Audio Jack is on the right side of the unit.
Making Connections
Your computer is equipped with a full array of ports, and connectors, offering advanced communications
technology. This section describes how to connect peripherals and hardware options that help you maximize your
computer's features. Before connecting peripherals, first read the manual included with the peripheral for connection
and operation instructions. You can purchase most of these and other options directly from authorized dealers.
You may purchase an optional Expansion Module which adds a USB 2.0 port, 9-pin Serial port and an optional
80GB Hard-drive to replace the standard 40GB drive.
The GoBook MR-1 also has docking solutions such as Vehicle Docks and the Office Dock. These docks provide
drop-in convenience, port expansion, and automatic battery recharging, enabling you to leverage your computer's
features without having to attach and reattach cables and connectors when you move your computer from office to
vehicle.
Attaching Power
Your GoBook MR-1 can be powered by battery, by attaching an AC Adapter or Vehicle Adapter to the DC power
p
ort, or by connecting the computer to a powered Vehicle Dock, or Office Dock (using your existing AC Adapter).
This
p
a
g
e ex
p
lains how to attach
p
ower to the DC
p
ower
p
ort.
# Ports and Connectors Connection Location
1 Power Bus For use with the office or vehicle dock Back Side
2 USB 2.0 Port USB Peripherals such as a mouse, printer or optical disk
drive Back Side
3 Cooling Fan Outlet None Back Side
4 Multi I/O Docking
Connector Compatible with the office or vehicle docks Back Side
5 DC-in AC Adapter (power) Back Side
6 Dock Insert Tab Slots Tab Slots help hold the office dock in position. Back Side
* Audio In/out 2.5 mm Audio in/out Right Side
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NOTE When external power is properly applied, the External Power LED lights.
CAUTION This notebook computer is designed to be used with the provided dedicated AC Adapter or Vehicle
Adapter only
To Attach AC Power:
Using the (optional) Office Dock
1. Insert the Office Dock into the back of the
computer.
2. Insert the power suppy cord into the DC-in jack on
the right side of the dock.
3. The power LED illuminates to indicate that current
is reaching the computer. When you connect the
Office Dock it automatically begins charging the
computer’s battery. At ambient temperature, (room
temperature of about 70ºF), the battery should
charge from empty to 90% in less than three hours
if the unit is suspended or off. It should take less
than four hours if the unit is in use.
Using the (optional) Vehicle Adapter
1. Insert the vehicle adapter’s power cord into the
DC-in jack on the left side of the computer.
2. Insert the 12V (cigarette lighter) adapter into the vehicle’s 12V socket, turning it slightly to make a good
connection.
1. If the computer has a dust cover over the back edge
connections, pull it back and rotate it to the side.
2. Connect the AC adapter power cord to the AC
adapter.
2. Connect the AC adapter to the DC power port on
the back of your computer.
NOTE Push the DC jack firmly into the
computer until it “clicks.”
2. Connect the AC adapter power cord to a properly
grounded AC outlet.
NOTE It is recommended you use a quality surge
protector.
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CAUTION The vehicle adapter is not intended to be used continuously. It is intended to provide a
convenient, temporary power source for powering and charging this computer while in transit in a vehicle. For
permanent installations, it is recommended that the (fused) vehicle charger adapter be wired directly to the
vehicle power supply. For additional information regarding permanent installation, contact your sales
representative.
3. The power LED illuminates to indicate that current is reaching the vehicle adapter. When you connect the
vehicle adapter, it automatically begins charging the computer’s battery. At moderate temperatures, around
20°C (68ºF), the battery should charge from empty to 90% in less than three hours if the unit is suspended or
off. It should take less than four hours if the unit is in use.
NOTE As the battery temperature approaches the ends of its temperature range (-20°C/ 14°F to 60°C/140°F),
it may take longer to charge the battery.
CAUTION Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent
possible damage to the battery, the GoBook MR-1 notebook does not allow the battery to charge if the internal
temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).
Attaching USB Devices
Your computer comes with a Universal Serial Bus (USB) 2.0 port on the back side of the computer. This enables
you to attach various devices such as a keyboard, mouse, scanner, or printer. USB devices can be chained together
on a single cable.
NOTE : The office dock provides two USB 2.0 ports.
Attaching Audio Devices
Audio devices are easy to connect with the audio port accessible from the right side of the computer. You can plug
an external micro
p
hone
(
or an audio line-in device
)
into the line-in
j
ack.
# Feature Description
1 USB 2.0 Port Connect additional devices to your GoBook MR-1, including flash memory drives,
external hard drives, external optical drives, additional input devices (such as an
external keyboard or mouse), digital cameras, digital music players, or any other
USB device.
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NOTE Separate Audio Input and Output jacks are available with the Office Dock.
Wireless Communications
Your GoBook MR-1 supports up to three integrated radios and a GPS for superior wireless communication (One
radio per category listed below).
zWireless Local Area Network (WLAN)
zWireless Wide Area Network (WWAN) with CRMA Express
zWireless Personal Area Network (WPAN) Bluetooth®
zGlobal Positioning System (GPS)
Since each customer's radio configuration is unique, please read the radio help installed on your desktop and refer to
the manufacturer documentation to setup and use your radio(s).
If you have the radio ON/OFF option, press Fn+ to power off all radio devices (airplane mode).
CAUTION FAA regulations require that all transmit/receive devices be turned off during flight. If you have radios
in your computer (including GPS) and your computer is equipped with a Radio ON/OFF switch, please use it to turn
your radios off during flight. If you have radios and you do not have a switch to turn the radios off, either leave
your computer off during flight or contact your help desk for assistance.
WLAN radio option
Your computer may include an integrated Wireless Local Area Network (WLAN) capability. See the radio help file
on
y
our deskto
p
for more information.
# Feature Description
1 2.5mm Audio In/Out
Jack Connect a stereo headset or microphone to this jack to listen to
multimedia
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About WLAN
WLAN provides all the features and benefits of traditional LAN technologies, such as Ethernet, without the
limitations of wires or cables. It enables mobility and flexibility without compromising connectivity for today's
mobile user.
CRMA Express WWAN (option)
If you ordered the CRMA Express module option with your computer, your computer may support one or more of
these Wireless Wide Area Network (WWAN) radios:
z1xEV-DO/1xRTT
zHSDPA/UMTS/EDGE
CRMA Express is upgradeable, and when WWAN radio technology changes, you can change with it. These radios
are ideal for the mobile worker. The fast speeds from EV-DO/1xRTT/ and HDSPA/UMTS/EDGE facilitate greater
p
roductivity with fast email retrieval and fast and secure access to your information and applications. Refer to the
installation instructions included with your CRMA Express module(s). After installation, refer to radio help, found
on your desktop, for information about setting up and using your radio(s).
About 1xEV-DO/1xRTT Network
1xEV-DO
Evolution Data Only or Evolution Data Optimized (EV-DO) is a 3G wireless technology with average user
download speeds ranging from 400 to 700 Kbps with peak rates up to 2.0 Mbps in release 0. Release A's peak rates
may reach up to 3.1 Mbps.
1XRTT - Single Carrier (1x) Radio Transmission Technology
1xRTT is a pre-3G wireless technology based on the CDMA platform. It has the capability to provide ISDN like
speeds of up to 144 Kbps with typical speeds in the 50-70 Kbps. 1xRTT is also referred to as CDMA2000.
About HSDPA/UMTS/EDGE Network
HSDPA/UMTS
High-Speed Downlink Packet Access (HSDPA) / Universal Mobile Telecommunications Systems (UMTS) are 3G
wireless technologies. HSDPA averages 400-700 Kbps with peak rates up to 10 Mbps in future releases. UMTS has
an average user download speed of 384 Kbps with peak rates up to 2.0 Mbps.
EDGE
Enhanced Data Rates for Global Evolution (EDGE) is a pre-3G wireless technology based on the GSM platform. It
has the capability to provide ISDN-like speeds of up to 144 Kbps with typical speeds in the 50-70 Kbps.
Bluetooth® (option)
About Bluetooth
Bluetooth is a short range, wireless technology. Bluetooth systems create a Wireless personal-area network
(
WPAN
)
. When Bluetooth-ca
p
able devices come within ran
g
e of one another, an electronic conversation
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automatically takes place to determine whether they have data to share or whether one needs to control the other.
Then, the devices hop frequencies in unison so they stay in touch with one another and avoid interference with other
devices.
Bluetooth devices send out weak signals of 1 milliwatt. Your GoBook MR-1 is a Class II Bluetooth device with a
range of about ten meters. Even with the low power, the walls in your house won't stop a Bluetooth signal. This
makes the standard useful for controlling several devices in different rooms. However, obstructions such as walls do
degrade the signal and reduce its range.
GPS (option)
About GPS
The Global Positioning System (GPS) is a worldwide radio-navigation system formed from a constellation of
satellites and their ground stations. GPS uses these satellites as reference points to calculate positions accurate
within five meters. If your unit is equipped with GPS, there will be an extension on the display lid like the one
b
elow.
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Improving Radio Coverage
Wireless connectivity between your computer and wireless network access points is essential. Maintaining this
wireless connectivity over a wide area is fundamental to the usefulness of the network. This makes the scope and
reliability of radio coverage a primary concern. Therefore, one of the most important features of the wireless
network is the degree of radio coverage provided. Coverage can be influenced by terrain, buildings or even a
crowded room. Here are some tips to help you improve radio coverage, depending on your location.
In any Location
1. Performance can vary significantly at different times of the day.
2. Weather can affect performance.
On the Street
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1. Try all sides of a building to see which side provides the strongest radio signal.
2. Move from under trees. Pine needles absorb radio signals more than leaves.
3. Move away from overhead electrical wires.
4. Radio signals reflect off other buildings. Even in the signal shadow, the signal could be reflected back by
another building.
5. Try not to hold the unit. If possible, place it in vehicle, on a cabinet or desk.
6. If holding the unit, turn the unit in 90-degree increments to avoid shielding it with your body.
7. The signal is 1-2 feet across; therefore, moving several feet in any direction may give different results.
Inside a Building
1. Move toward windows.
2. Signals do not penetrate ground; therefore, there will probably be no signal in basements.
3. Reflective coatings on windows reflect radio signals. Try the side of the building that is least likely to have
coated windows.
4. Closed metal blinds can reflect radio signals.
5. Dropped ceilings sometimes hide an accumulation of electrical cable.
Electromagnetic Interference (EMI)
1. Electromagnetic Interference (EMI) is generated by switching circuitry closets or Un-interruptable Power
Source (UPS) systems found near computer rooms and can block the radio signal.
2. Look for significant sources of electromagnetic radiation. Problems may emanate from a source between your
location and the radio base station.
Antennas
The GoBook MR-1 has several embedded antenna options to support wireless communications. They require no
user action.
CAUTION Use only the supplied or an approved antenna(s). Use of unauthorized antennas, modifications, or
attachments may void your warranty and could impair call quality, damage the radio, or result in violation of FCC
regulations.
The GoBook MR-1 may contain the radio transmitters listed below. The following statements are relevant when
using these radios:
Each internal radio may or may not have an individual FCC Identifier label. That FCC Identifier label is not
applicable to this configuration. Only the external FCC ID is applicable. Only the antenna with which an intentional
radiator is authorized may be used with the intentional radiator.
The WLAN embedded dual antennas are located internally in the upper right and left edges of the display screen and
are not to be modified. This device contains a WLAN radio transmitter and a WAN radio transmitter. To com
p
l
y
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with FCC RF exposure requirements when using the WAN radio transmitter, a minimum separation distance of 20
cm must be maintained between the external dipole antenna and all users/bystanders. When using the WLAN
transmitter, a minimum separation distance of 20 cm must be maintained between the upper right and left edges of
the display screen and all users/bystanders. The WAN radio and WLAN transmitter should be turned off before
carrying the notebook PC in order to comply with FCC RF exposure requirements.
Since each customer's radio configuration is unique, please read the radio help installed on your desktop and refer to
the manufacturer documentation to setup and use your radio(s).
Operating with Battery Power
The computer operates on AC or battery power. This section contains the information you need to know to operate
the computer on battery power. It also includes information on how your computer manages and saves power.
Effective use of power management options can greatly conserve and extend your battery life. Your computer
employs a power management scheme that supports ACPI (Advanced Configuration and Power Interface), allowing
for maximum power conservation and maximum performance at the same time.
Be sure to read the Battery Safety and Precautions section.
Frequently Asked Battery Questions
Does it harm the Li-Polymer or Li-Ion battery pack to frequently “top offthe batteries?
What constitutes a charge cycle?
Where can general battery charge state information be obtained?
What effect will temperature have on battery life and performance?
The Battery
The battery has the following characteristics:
zEmploys current battery technology standards
The computer uses "smart" Li-Polymer (standard -- 29WHr) or Li-Ion (extended -- 50WHr) batteries to
consistently provide the long battery life best suited for mobile users
zA temperature sensor and memory device that stores information about the battery, such as how much charge
is left and how many times it has been recharged
zBattery-low warning
When the battery charge level becomes low, the battery alarm beeps or displays a warning on your screen.
This tells you that the battery power is critically low (and you should save your work). You can correct this
situation by recharging the battery.
Whenever possible, use the AC adapter. The battery will come in handy when you travel or do not have access to
AC power. It is advisable to have an extra fully-charged battery available as backup.
Using a battery for the first time
Before usin
g
a batter
y
for the first time:
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1. Connect the AC adapter to the computer, then to a power source.
2. Calibrate the battery to set the gas gauge to accurately reflect battery capacity.
You only need to do this once with a new battery or with a battery that's been stored without being used for a
long time. If the computer is to be stored for more than two weeks, we recommend you remove the battery.
Battery and Temperature
The battery is most efficient at room temperature. It operates in a wide temperature range but the battery capacity is
affected by higher or lower temperatures.
NOTE While the battery may not provide 100% capacity at temperature extremes, its capacity is restored when the
battery temperature is normalized to around 20°C (68°F).
Battery Charging
When you use the AC adapter to connect your GoBook MR-1 to a power outlet, the internal battery begins to
recharge automatically. While the battery is charging, the Battery Power Indicator is lit. When the battery is fully
charged, it turns off.
If your computer is turned off or suspended to RAM, a fully discharged battery takes about 4 hours to recharge. If
your computer is turned on and is not in suspend mode, it may take four to six (4-6) hours to recharge the battery.
Refer to the following table:
NOTE A fully charged Li-Polymer battery can power the GoBook MR-1 for approximately four to five (4-5) hours,
depending on usage patterns.
Power Saving Modes
Adjust the default power management settings in the Power Saver utility.
Suspend Mode
There are several possible settings for suspend mode. You may Suspend to RAM (stand-by), Suspend to Disk
(Hibernate), or disable suspend altogether, which is not recommended.
Suspend to RAM (Stand-By)
In a sus
p
end to RAM, the contents of
y
our com
p
ute
r
’s memor
y
are held intact, while most of the com
p
onents in
Temperature Approximate Available
Capacity
0°C (32°F) 80%
20°C (68°F) 100%
45°C (113°
F) 100%
Charging Discharging
System On 4-6 hours 4-5 hours
System Off (suspend to RAM) 2.5 hours
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your computer either turn off completely, or reduce power consumption to a minimum. In a Suspend to RAM, your
computer remains active but with the minimum possible power consumption. Return the computer to full power by
p
ressing any key. A fully-charged battery can maintain a Suspend to RAM for many hours.
Suspend to Disk (Hibernate)
Suspend to Disk (Hibernate) is similar to turning off the computer, except that the current state of the computer is
copied to the hard disk as a special file. When the computer returns from suspend mode, the desktop appears with
the same files and programs open as when the computer was suspended. Suspend to Disk (Hibernate) is very useful
when you do not want to take the time to shut down all open programs one by one to shut off the computer, only to
have to open the same programs and files the next time you use the computer. This mode is also called hibernation
mode.
Initiating Suspend Mode
There are three ways to initiate suspend mode. The settings can be adjusted in the Power Saver utility:
zThe computer may automatically enter suspend mode when not used for a set period of time
zSelecting the Standby button in the Shut Down Windows dialog box
zPressing the power button will cause the computer to hibernate by default
Power Button Settings
The function of the Power Button can be set to Shut down, Stand by or Hibernate in the Power Saver utility.
However, holding the Power Button down for more than four seconds will force a power off while operating under
any situation, resulting in the loss of any unsaved information.
When to Replace the Battery
Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery if it no longer
p
rovides 70% of its original rated capacity.
WARNING There is danger of explosion if the battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer's
instructions.
Heat Considerations
The computer’s processor has been specially designed to consume as little power as possible. However, working in a
hot environment, or working for long periods may raise the temperature. Your computer takes the following steps to
lower temperature:
1. The cooling fan turns on. You may hear the fan and feel air coming from a vent on the left side of the
computer when this happens.
2. If the temperature continues to rise, Processor activity is reduced. You may notice a slight loss of performance
when this happens.
3. To prevent damage, if the computer gets too hot, the processor stops and the computer shuts down.
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Monitoring Battery Power
To see how much power the battery has left, move the cursor to the Power Saver icon ( or ) in the System
Tray area of the Taskbar. The status will show as a pop-up when you mouse-over the icon.
Low Battery Alarms
How your computer responds to a low battery condition can be set by going to Start, Settings, Control Panel,
Power Options, Alarms.
Two different power alarms can be enabled or disabled: the Low Battery Alarm, and the Critical Battery Alarm.
Use the slide bar to set the power level at which the alarms are activated. Select the Action button to choose
whether the alarm sounds, displays a message, or both.
CAUTION When battery power is low, the alarm beeps or displays a warning on your screen. Take immediate
action, such as saving files or connecting to the AC adapter, or data may be lost.
When the computer alerts you that the battery is low, immediately do one of the following:
zConnect the AC power adapter
zSave your work and then select Shut Down from the Start menu
zTurn off the computer and replace the discharged battery with a charged battery (See Battery Charging).
NOTE Do not restart the computer until you have connected to an AC adapter or replaced the discharged battery
with a charged battery.
Battery Calibration
Over time, as the battery is repeatedly drained and recharged, battery runtime may decrease. Occasionally, the
battery should be recalibrated for maximum performance. The calibration process empties and charges the battery.
This allows the Windows battery gauge to accurately monitor battery status. Battery Calibration will take up to 17
hours, depending on how much power the battery already contains.
GoBook MR-1 batteries contain an intelligent gas gauge. This gas gauge is calculated by using the amount of power
going into or coming out of the battery and the capacity or size of the battery. As with all rechargeable batteries the
capacity of the battery decreases over time and with usage. Without routine calibration, this declining capacity will
create errors in the gas gauge. Calibration sets the battery capacity to the actual physical capacity of the battery. This
ensures the gas gauge is as accurate as possible. An accurate gas gauge will allow the GoBook MR-1 to warn the
user of a low battery before data is lost during a low battery critical shutdown. Calibrating also allows for the
detection of batteries that have reached the end of their useful life. Battery calibration should be performed once
every 3 to 4 months.
It is recommended you calibrate your battery:
{the first time you use it
{after it has been in storage
{if the
g
as
g
au
g
e has become inaccurate.
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Windows Battery Calibration
To run the Battery Calibration program
a. Plug in the AC adapter.
b. Start the computer and boot to Windows.
c. Go to Start, All Programs, Mobile Computer Tools.
d. Select the Primary battery and click Start to begin the Calibration process.
e. The GoBook MR-1 may be used for any tasks but must remain connected to external (AC) power
until the calibration cycle has completed.
f. Full calibration may take up to 17 hours.
After starting calibration, the Battery Calibration application requires no further input from the user. The calibration
consists of four steps:
1. Partial Discharge - the battery is drained to a level below 85%.
2. Charge - the battery is fully charged to 100%.
3. Discharge and calibrate:
First, the battery is discharged all the way down to zero. Now the battery is 'calibrated' but not charged.
You may stop the process after this point and let the battery charge outside of the Battery Calibration
application.
4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%.
NOTE The unit will not go into suspend mode while Battery Calibration is running.
CAUTION Do not disconnect AC power while Battery Calibration is running.
CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause the application to
terminate immediately.
Power Saver
Your computer includes a utility, Power Saver, to build upon the operating system's power management
capabilities. It is recommended that you use Power Saver rather than the Power Management utility located under
the Control Panel. Power Saver provides additional ways of saving battery power.
When on external power, Power Saver provides two profiles: Docked and Normal. When on battery, it provides
another two profiles: Max Life and Normal. You can easily toggle between the Max Life and Normal battery
p
rofiles by pressing Ctrl+Space.
There is also an option to keep the computer awake, while at the same time, saving battery power.
To Set the Power Saver Mode
1. On the System Tray area of the Taskbar,
right-click the Power Saver icon (see
Power Saver Icons
Icon Description Icon Description
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table).
2. Select the desired power profile.
To Configure Power Saver Settings
1. On the System Tray area of the Taskbar,
right-click the Power Saver icon.
2. From the menu, select Configure Power
Settings.
3. Change settings as desired.
To Turn Devices On or Off to Save Power
1. On the System Tray area of the taskbar,
right click the Power Saver icon.
2. Check the devices you want to enable
(power on). Uncheck the devices you want
to disable (power off).
Low-Power States
Your computer can enter three different low-power states to conserve power: Standby, Hibernate and Power Off.
These states can be entered manually, or after a period of inactivity. You can configure the Power Saver utility to
define how and when each of these occur.
Standby
Most devices in the system are powered off, but the contents of system memory are retained. Standby is sometimes
referred to as Suspend to RAM. When the computer returns from standby mode, the desktop appears with the same
files and programs open as when the computer was suspended. Resume time is very quick.
Hibernate
Hibernate, or Suspend to Disk, is similar to Standby, except that the current state of the computer is copied to the
hard disk in a special file. After this occurs, all devices in the computer are turned off. When the computer returns
from hibernation, the desktop appears with the same files and programs open as when the computer was suspended.
Hibernation saves more power than Standby, but takes slightly longer to resume.
Power Off
All applications are closed and the system is shutdown.
To Enter Low-Power States
There are various ways to initiate these low-power states.
• From the Power Saver utility, you can configure the Power Button, and Lid Switch to initiate any of the above
low-power states.
• From the Start Menu, select Shut Down to display a dialog that allows you to manually enter any of these low-
p
ower states.
The computer is on
battery power and set
to use the Max Life
battery profile.
The computer is on
external power and
set to use the
Docked plugged in
profile.
The computer is on
battery power and set
to use the Normal
battery profile.
The computer is on
external power and
set to use the
Normal plugged in
profile.
The computer is on
battery power and set
to Stay Awake.
This setting overrides
any settings that cause
the computer to
inactivity suspend,
hibernate or turn off
the display. It may
shorten your battery
life and should only
be used temporarily.
The computer is on
external power and
set to Stay Awake.
This setting
overrides settings
that cause the
computer to
inactivity suspend,
hibernate or turn off
the display.
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• The Power Saver utility allows you to specify a period of inactivity before the computer enters standby or
hibernate mode.
Battery Tips
Tip 1. Avoid excessive heat and cold
zYour battery will last longer during the day if it is used, charged and stored between 50°F and 86°F (10°C and
30°C)
zCharge the battery nightly where the temperature will remain around 68°F (20°C). Your battery may not last
as long through the day if you charge it at higher or lower temperatures
zAllow unrestricted airflow while the computer is connected to external power. Make sure that the fan inlet and
outlet are unobstructed
z Avoid exposure to extreme temperatures for long periods, which can shorten battery charge life and
potentially damage the battery.
How your battery behaves in warm conditions
zTo prevent possible damage to the battery, the system may not allow a charge if the battery temperature is
above 122°F (50°C), such as in a closed, unattended vehicle during the summer. In this case, the Battery
Power Indicator may indicate that the computer has stopped charging your battery; however, your battery
may not be fully charged.
zIf possible, turn off or suspend your computer while the battery is charging in a warm environment to avoid
over-heating
zIn warmer temperatures, your battery may take much longer to fully charge.
How your battery behaves in cold conditions
zWhen using a battery in cold conditions, the battery capacity may drain significantly faster
zTo prevent possible damage to the battery, the system will not allow a charge if the battery temperature is
below 41°F (5°C), such as in a closed, unattended vehicle during the winter. In this case, the Battery Power
Indicator may indicate that the computer has stopped charging your battery; however, your battery may
not be fully charged
zIn cooler temperatures, your battery can take much longer to fully charge.
Tip 2. Prevent wasted power
zManually turn off or suspend your computer whenever you are not using it
zReduce the screen brightness. Decrease brightness by pushing . Increase it by pushing
zEnable the display's automatic dimming feature
zUse the AC adapter or vehicle adapter whenever possible
zConnect to a char
g
in
g
source and full
y
char
g
e at the end of da
y
. This ensures the
g
as
g
au
g
e is accurate and
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provides a charged battery for the next day
zAvoid allowing the Li-Polymer or Li-Ion battery pack to completely discharge
zUse the Power Saver utility to help save power
zWhen running on battery power, make sure your system suspends automatically after a few minutes of
inactivity. Radios, custom applications, or modified system settings may affect this
zUunplug peripherals when you are not using them. They may draw power from the system even when not in
use
zAvoid operating audio and video applications when using battery power. Operating video, or audio equipment
increases the computer’s power requirements
zDon't use screen savers as they draw excessive current, especially “3D” screen savers
zAvoid or minimize using applications that keep the CPU busy a large percentage of the time. The following
will help you determine if your system is running such applications:
Identifying power wasting programs
To determine if applications or processes are keeping the CPU busy
1. Start the Task Manager utility. To open Windows Task Manager, right-click an empty space on the taskbar,
and then click Task Manager.
2. Select the Performance tab to view running applications, and the Process tab to view running processes.
3. Watch the CPU Usage. It is okay if the processor usage is occasionally 100 percent, but if it is 100 percent
most of the time, this may indicate a problem.
What to do if applications are keeping the CPU busy
zIf possible, close applications that keep the CPU busy when you are not using them
zTurn off or suspend your computer whenever you are not using it. This will help to conserve power
zInform your organization's help desk. They may have an updated version of the application.
Tip 3. Calibrate your battery
zOver time, the accuracy of the Windows battery gas gauge may be affected by repeated charging and
discharging of the battery. Calibrating the battery every 3 or 4 months helps to keep the gas gauge accurate.
For information on calibrating the battery, refer to Battery Calibration.
Tip 4. Get a good charge
zYour computer will charge more quickly if it is turned off or suspended
zIn warmer or cooler temperatures, your battery can take much longer to fully charge
zIf your battery is charged in a cold (less than 41°F/5°C) or very warm (greater than 122°F/50°C) environment,
it is
p
ossible that the Batter
y
Char
g
e LED will indicate that the char
g
e has sto
pp
ed; however, this does not
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necessarily mean that your battery is fully charged.
Tip 5. Prevent data loss
Follow these guidelines to prevent data loss when removing your battery or storing your computer:
zYou will lose data if you remove the battery while the computer is operating or suspended. To prevent this,
shutdown your computer or put it into hibernate (suspend-to-disk) mode before removing your battery
zIf you plan to store your computer for more than a few days, shutdown your computer or put it into hibernate
mode. Remove the battery before storing the computer.
Tip 6. Clean terminals
zDirty terminals can be a cause of charging problems. Clean battery terminals with a cotton swab dipped in
isopropyl alcohol. Make sure that the alcohol has evaporated before reinstalling the battery.
Tip 7. Storing batteries
Stored Li-Polymer or Li-Ion battery packs gradually deteriorate, particularly if they are not stored in ideal
conditions, and their life expectancy decreases. When storing Li-Ion battery packs for extended periods, consider
these recommendations:
zWhen storing batteries for extended periods, it is recommended that you store them between 3°C to 7°C (38°F
to 45°F) to retard self-discharge and battery aging. If you store batteries at normal ambient temperatures, use
the following charging policy to maintain battery pack condition:
zCharge installed batteries every 21 days to maintain their charge capacity
zCharge uninstalled batteries every 6 months.
zUnused or stored batteries can lose power over time. When you install a battery that has not been used
recently, connect external power to the computer and fully charge your battery
zFully charged Li-Polymer or Li-Ion batteries deteriorate faster than partly discharged ones. For ideal storage,
charge the battery to 100% and then discharge them to 50% charge before storing.
zDo not allow stored Li-Polymer or Li-Ion batteries to discharge completely, as this may permanently damage
them. Stored batteries should be recharged to 50% capacity every six months
Installing and removing the battery pack
CAUTION! Before removing the battery pack, make sure that you have an AC adapter connected to the computer;
otherwise, turn off the computer.
To Install the Battery:
1
. Plug in AC power, or turn off the computer to avoid loosing data.
Turn over the computer so you are looking at the bottom.
2
. Align the four openings on the back of the battery with the four
hooks underside of the GoBook MR-1 unit and place the battery
against the back of the unit
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3
. Slide the battery down until it clicks in place.
NOTE When using a battery pack for the first time, it is recommended that you calibrate the battery so the gas
gauge accurately displays battery capacity.
To Remove the Battery:
1
. Hold the computer in both hands and turn it over so you are
looking at the bottom with the battery latch at the back of the
unit in your right hand.
2
. Place your thumbs on the battery latches on the either edge of
the battery and press in. Remove by pushing in the direction of
the arrows.
3
. Lift the battery away from the unit.
Customizing Your BIOS Settings
This section explains how to use the BIOS Setup Utility to modify the BIOS settings. The Setup Utility displays and
allows modification of the computer's components and allows you to configure devices that are connected to it. This
information is used to test and initialize components during boot up and to make sure everything runs properly when
the system is operating.
Your computer is already properly configured and optimized with a set of default values so you do not need to run
this utility. In certain circumstances, the system may generate an error message that asks you to make changes to the
BIOS settings using the Setup Utility. This happens if the system finds an error during the POST (Power On Self
Test) that it carries out at start-up. Please first refer to Troubleshooting if a problem arises.
If you are not sure how to configure the BIOS settings we suggest that you select "Load Setup Defaults" on the
Exit Menu screen, then exit saving changes. This loads optimized default settings for normal use.
The most commonly used Setup functions are:
zSetting the date and time
zSetting a password
zBoot order setup
zStealth mode setup
Using the Setup Utility
The Setup Utility allows you to configure your computer’s basic settings. When you turn your computer on, the
s
stem reads this information to initialize the hardware so that it can o
erate correctl
. You can use the Setu
Utilit
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to change your computer’s start-up configuration. For example, you can change your system's security settings.
Starting the Setup Utility
You can only start the Setup Utility after the computer has been turned on or rebooted. To execute a controlled
reboot, select Start, Turn Off Computer, Restart. Shortly after the computer restarts, you will see the following
text at the bottom of the screen: "Press Fn+2 for Setup Menu, Fn+0 for Boot Menu."
Pressing Fn+2 will take you directly to the Main BIOS Menu (see below).
Pressing Fn+0 will take you to a Boot Menu, displaying the current boot device (usually the internal hard drive) and
p
rovide options to "< Enter Setup >" and "<< RECOVERY Partition >>." "< Enter Setup >" will take you to the
Main BIOS menu. "<< RECOVERY Partition >>" will take you to the "HDD Backup/Recovery Partition" utility
(see your field representative for more on this utility).
Pressing Enter displays the following menu:
Place the mouse cursor over the menu item you want and click the left mouse button.
NOTE The BIOS password settings affect this option. If a user or supervisor password has
been previously entered, you will be asked for a password.
Navigation
If you choose the "Launch System Setup," item, the following screen displays:
On this screen shot, you can hover the mouse over each numbered call-out and each menu bar item picture to see a
description. Clickin
g
on the cal
l
-outs and menu items below will take
y
ou to a
f
ull description o
f
that item.
Menu Description
Launch System
Setup Select this option to start the BIOS Setup Utility
Patent
Information Select this option to display product patent information.
System
Information Select this option to display BIOS, System, Processor, Memory, Cache,
ATA/atapi Device, diskette, and Port Information.
Continue Booting Exits the Setup menu and allows the system to continue booting.
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Viewin
g
or Chan
g
in
g
Field Settin
g
s
# Function Description
1 The Menu Bar The Setup Utility has six menu options in the Menu Bar at the top of the
window. Press the left or right arrow keys to cycle through these menu screens.
Main Contains basic settings about your computer such as date, time, and other
general options
Advanced Allows you to view and configure your drives, and I/O (input/ output) ports,
and stealth mode settings
TPM State
(Not Shown)
Allows you to set Trusted Platform Module (TPM) states for enhanced security
with additional hardware.
NOTE This menu item only displays if hardware (such as the Expansion
Module) with TPM is attached to the unit.
Security Lets you set passwords for protecting your computer
Boot Allows you to set the order in which the system boots up
Exit Includes options to save or discard your changes, and to exit the BIOS Utility
2 The Item Specific
Help Window
The Field Help Window is on the right side of each menu. It displays the help
text for the currently selected field. This text updates as you move the cursor
from field to field.
3 Settings and
Information fields This area is used to display current system and BIOS information, and allows
changes to some field settings. See Viewing or Changing Field Settings below
4 Navigation Help
instructions Displays the keys used to move through and change the Settings and
Information fields on the left side of the menu.
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The Navigation Help instructions (4) at the bottom of each menu displays the keys used to move through and
change the Settings and Information fields (3) on the left side of the menu.
zPress the right and left arrow keys on the direction pad to move to each menu item.
zPress the up and down arrow keys on the direction pad to cycle through fields in each menu
zPress Esc to exit any sub-menu
zPress Enter to make a selection or enter a sub-menu
NOTE You can change the value of a field if it is enclosed in [brackets]. Navigation keys for a menu are shown at
the bottom of the screen. Please refer to the help information that displays in the Field Help Window as you select a
field.
CAUTION Certain fields are highly technical. Do not make changes to a field if you do not understand its
function. For optimum settings, press F9 to load setup defaults; then press F10 to save the changes and exit the
Setup Utility.
NOTE Don't forget your password. If you forget your password, you may have to return your notebook computer
to your dealer to reset it.
BIOS Default Settings
The BIOS configuration on your GoBook MR-1 comes pre-configured at the factory for the best settings. You may
change these settings at any time, but be aware of what these changes do.
To restore the BIOS default settings:
1. Start the GoBook MR-1 and press Enter or the left mouse button on the computer while the opening screen is
displayed
2. Select "Launch System Setup" from the displayed menu
3. When the BIOS Main screen appears, use the Direction Pad to move to the Exit menu
4. Use the direction pad to move down to "Load Setup Defaults" and press enter
5. Then move to "Exit Saving Changes" to accept the default settings.
The Main Menu
This page displays the system time and date, IDE channel sub-menus and information about your computer from
what kind of CPU and how much memor
y
the com
p
uter has, to Version numbers:
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IDE Channel 0 Master Menu
When Enter is pressed while on the IDE Channel 0 Master or Slave menu, a screen similar to the following is
displayed. This screen provides information on the drive format and allows the user to enable or disable various
features.
Field Setting Function
System Time HH:MM:SS Sets the system time in 24 hour
format. The value takes effect
immediately
System Date MM/DD/YYYY Sets the system date. The date can
be set from January 1, 2000 to
December 31, 2099. The value takes
effect immediately
IDE Channel 0 Master sub-
menu The master hard drive's
manufacturer, drive type, and model
are displayed. Pressing [Enter]
displays additional drive and setting
information.
IDE Channel 0 Slave
sub-
menu If a slave hard drive is installed, its
manufacturer, drive type, and model
are displayed. Pressing [Enter]
displays additional drive and setting
information.
System Memory (none) Displays the current system memory
Extended Memory (none) Displays the current extended
memory.
BIOS Version (none) Displays the current system BIOS
version
EC Version (none) Displays the EC version
Mainboard Version (none) Displays the Mainboard Version
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IDE Channel 0 Slave sub-menu.
Field Setting Function
Total Sectors: display
only Shows the total number of sectors
on the hard drive.
Maximum Capacity: display
only Shows the drive capacity in
Megabytes.
Multi-Sector Transfers: display
only Setting is currently disabled
LBA Mode Control: display
only Setting is currently disabled
32 Bit I/O: Disabled
Enabled
This setting enables or disables 32
bit IDE data transfers.
Transfer Mode: display
only Setting is currently disabled
Ultra DMA Mode: display
only Setting is currently disabled
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The Advanced Menu
Field Setting Function
Multi-Sector Transfers: display
only Setting is currently disabled
LBA Mode Control: display
only Setting is currently disabled
32 Bit I/O: Disabled
Enabled
This setting enables or disables 32
bit IDE data transfers.
Transfer Mode: display
only Setting is currently disabled
Ultra DMA Mode: display
only Setting is currently disabled
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Field Setting Function
Keyboard Features sub-menu Selects keyboard options such as
NumLock power on state, Light
Sensor, Backlight, and left button.
Super IO Configuration sub-menu Configure I/O Devices (serial ports)
on the vehicle and office dock, and for
the GPS radio.
2nd Super IO
Configuration
(not shown on above
screen)
sub-menu Configure I/O Devices (serial ports)
on the Expansion Module
(Only displayed if Expansion Module
is installed)
Extended Configuration sub-menu Configure Wake, Suspend and Power
Options
Stealth Mode
Configuration sub-menu Configuring the stealth mode feature
enables you to turn off sound and light
such as the fan, beeps, and the
backlight. This allows you to use the
computer in an environment where
sound and light could be dangerous or
disruptive
Auto Brightness
Control sub-menu Sets auto brightness
Video (Intel IGD
Control) sub-menu Setup for configuration of the Internal
Graphics Display Device.
ICH USB Control sub-menu Controls various ICH USB Devices.
High Definition Audio
controller Auto
Disabled
Controls detection of the High
Definition Audio Controller (HDA)
device.
zAuto - HDA will be enabled if
present
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Keyboard Features
This screen sets start up configurations for the keyboard.
zDisabled - HDA will be
unconditionally disabled
System Cooling Mode Cool
Normal
Max Performance
Set cooling mode:
[Cool] – CPU is slowed down to
reduce heating.
[Normal] – CPU runs normally
[Max Performance] – CPU runs as
fast as necessary
NOTE Max Performance will not
allow the unit to over-heat. However,
over-heating will limit performance
and the fan will run.
Field Setting Function
NumLock: Auto
On
Off
Sets NumLock on/off/auto state at
startups
Ambient Light Sensor On Keyboard Enabled
Disabled
Enables/Disables the Ambient Light
Sensor which activattes the
keyboard backlight in low lighting
conditions.
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Super IO Device Configuration
This configuration option allows you to assign Serial Port settings for an Office or Vehicle doc (if you are using
one) and to assign GPS port settings (if your unit has GPS capability)
2nd Super IO Configuration
This confi
g
uration o
p
tion is onl
y
dis
p
la
y
ed if
y
ou have an Ex
p
ansion Module on
y
our unit. It allows
y
ou to activate
Threshold value: 0-2047 Sets the threshold (in Lux.) at which
the keyboard backlight activates.
Keyboard Backlight Time out 0-255 Sets the time in seconds until the
keyboard backlight turns off due to
inactivity.
Left Button On Matrix Keyboard Enable
Disable
Enables/Disables the left mouse
button on the GoBook MR-1
keyboard.
Field Setting Function
COM Port On POD
Configure: Enabled
Disabled Turns the Office or Vehicle dock serial port
on/off
Base I/O address: 3F8
2F8
3E8
2E8
Sets the base I/O address for the Office or
Vehicle dock serial port.
GPS Port Configure: Enabled
Disabled Turns GPS serial port on/off
Base I/O address: 3F8
2F8
3E8
2E8
Sets the base I/O address for GPS port
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and assign Serial port settings on the Expansion Module.
Extended Configuration
This configuration option allows you to wake the system at certain times, or in response to incoming data.
Field Setting Function
COM Port On Expansion
Module: Enabled
Disabled Turns Expansion Module serial port
on/off
Base I/O address: 3F8
2F8
3E8
2E8
Sets the base I/O address for the
Expansion Module serial port.
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Stealth Mode Configuration
Stealth mode is a feature that allows the computer to be used in an environment where sound and light could be
dangerous or disruptive. If stealth mode is disabled, the LEDs, fan, system beeps, audio, and display brightness
operate normally.
NOTE An off setting indicates stealth mode is in effect for that option. For example, if stealth mode is enabled and
the LED o
p
tion is set to "off", the LEDs will NOT illuminate to indicate activit
y
.
Field Setting Function
Intel (R)
Virtualization
Technology
Disabled
Enabled Intel(r) Virtualization Technology allows a platform to run
multiple operating systems and applications in independent
partitions. With virtualization, one computer system can
function as multiple "virtual" systems.
Resume On Modem
Ring Off
On When enabled, the system wakes up when an incoming call
is detected by the modem.
Wake On Radio Disabled
Enabled When enabled, the system wakes up for network traffic.
After Power Failure Stay Off
Last State
Power On
Set the mode of operation if an AC/Power Loss occurs. The
three modes are:
zStay off keeps the power off until the power button is
pressed. This setting turns off Resume on Modem
Ring
zLast state restores the previous power state before the
power loss occurred.
zPower On restores power, but reboots the system to
the normal starting state.
When External
Power is Applied Stay Off
Power On
Selects if the power will stay off or turn on when the
computer is plugged into an external power supply.
S3 Resume When
LID Open Disabled
Enabled When enabled, the system wakes up when the Display is
opened. When disabled, the system will not wake when the
lid is opened.
S3 is a sleep state where the RAM is kept powered up and
the contents of the RAM are preserved. Allows for a fairly
rapid resumption from sleep.
On-board LAN Disabled
Enabled Disables/Enables the on-board LAN/Internal device
Wake on Lan
support Disabled
Enabled Enable -- System wakes from S3 state for in-bound LAN
traffic.
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Auto Brightness Control Sub-Menu
Auto bri
g
htness mode enables or disables the
p
hotocell bri
g
htness control.
Field Setting Function
Stealth Mode Disabled
Enabled
zEnabled -- all LEDs and sound devices will be
turned off.
zDisabled -- the computer functions normally and
the options listed below are not accessible.
LED Off LEDs are disabled
On LEDs function normally
Fan Off The fan is disabled. Heat management is controlled
solely through throttling.
On The fan functions normally
Audio & System
Beep Off Audio and System beeps are muted
On Audio and System beeps function as normal
Display
Brightness Off Display brightness is set to 0.
On Display brightness functions normally.
Radio Power Off All wireless devices are set to off.
On The radio on/off button functions normally.
Keyboard Backlight Off The keyboard backlight set to off.
On The keyboard backlight set to normal operation.
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Video
(
Intel IGD
)
Control Sub-Menu
Field Setting Function
Auto Brightness Mode Enabled
Disabled
If Enabled, automatic dimming of the display
will be ignored.
Ambient Light Sensor
Sensitivity Enabled
Disabled
If Enabled, adjusts how the display
brightness changes in response to ambient
light changes detected by the photocell.
Positive/Negative Positive
Negative
Sets the offset value to Positive (+) or
Negative (-).
Offset Value 1 to 16 Sets the numeric portion of the offset value (-
16 to -1 or +1 to +16).
Auto Dimming Enabled
Disabled
If enabled, the screen will dim when external
power is removed and Auto Brightness Mode
is disabled.
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ICH USB Control Sub-menu
Field Setting Description
Pre-Allocated
Memory Size 1MB
8MB
Select the amount of pre-allocated graphics memory
for use by the Internal Graphics Device.
Total Graphics
Memory 64MB
128MB
MaxDVMT
Select the amount of Total Graphics Memory = Pre-
Allocated + Fixed + DVMT for use by the Internal
Graphics Device.
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The Security Menu
You can set, change or remove passwords in the Security menu.
Field Setting Description
All USB
Controllers Enabled
Disabled
Enables/Disables all USB Controller Functions.
USB Devices for
Expansion Module Enabled
Disabled
Enables/Disables all USB Controller Functions for
the Expansion Module.
USB 2.0 Controller Enabled
Disabled
Enable/Disable USB 2.0 support.
Legacy USB
Support Enabled
Disabled
Enables/Disables support for the Expansion Module
Field Setting Function
Set User
Password Enter New
Password
Confirm
New
Password.
The User Password controls access to the system
at boot. The Password can be removed or changed
by pressing enter on this field and entering the
current password, then pressing enter to move
though the fields entering a new password, or
leaving it blank to remove the password. This
password can only be entered if the Supervisor
has entered a password first.
Set Supervisor
Password Enter New
Password
Confirm
The Supervisor Password controls access to the
Setup Utility. The password must be entered and
confirmed. The Password can be removed or
changed by pressing enter on this field and
entering the current password, then pressing enter
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N
OTE If you have a Expansion Module installed and it has TPM, the screen may have an additional TPM support
item listed. Please read the Trusted Platform Module (TPM) section of this manual before activating this feature.
Trusted Platform Module (TPM) Menu
Security Menu with TPM Support
Adding a Expansion Module with a TPM device, adds the TPM Support option to the BIOS Security menu.
WARNING: Read all the instructions below and back up your data, before attempting to activate this security
feature. If you have any questions or concerns contact the Customer Care Center for support.
Enable TPM Support to display the TPM State menu item in the menu banner at the top of the screen.
New
Password. to move though the fields entering a new
password, or leaving it blank to remove the
password.
Password on
Boot Disabled
Enabled Enables user password entry on boot.
Fingerprinter
PBA Function Disabled
Enabled Enabled - Fingerprint scan to replaces boot
password.
Disabled - Fingerprint scan not required for boot.
Note: This field will be "greyed
out" (unavailable) if a supervisor password is not
entered, and will not be displayed if a fingerprint
scanner is not installed on the unit.
Field Setting Function
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TPM State Menu
After the TPM Support option on the Security Menu is enabled, the TPM State menu appears. Select it to display
the screen below:
Set User
Password Enter New
Password
Confirm
New
Password.
The User Password controls access to the system at
boot. The Password can be removed or changed by
pressing enter on this field and entering the current
password, then pressing enter to move though the
fields entering a new password, or leaving it blank to
remove the password. This password can only be
entered if the Supervisor has entered a password first.
Set
Supervisor
Password
Enter New
Password
Confirm
New
Password.
The Supervisor Password controls access to the Setup
Utility. The password must be entered and confirmed.
The Password can be removed or changed by
pressing enter on this field and entering the current
password, then pressing enter to move though the
fields entering a new password, or leaving it blank to
remove the password.
Password on
Boot Disabled
Enabled Enables user password entry on boot.
TPM Support Disabled
Enabled Enables Trusted Platform Module (TPM) support.
When this item is enabled, a new "TPM State" item
appears on the BIOS menu.
Fingerprint
PBA
Function
Disabled
Enabled Enabled - Fingerprint scan to replaces boot password.
Disabled - Fingerprint scan not required for boot.
Note: This field will be "greyed out" (unavailable) if a
supervisor password is not entered.
Field Setting Function
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When you have finished making changes to the TPM state, go to the Exit menu and select Exit Saving Changes.
The system will shutdown and reboot.
Physical Presence operations menu
Upon rebooting, select the Launch System Setup option once again. The following screen will display ( if TPM has
been enabled):
Current TPM
State none This is display-only field shows the current state of the
TPM device.
Change TPM
State No Change
Enable &
Activate
Deactivate
& Disable
Clear
Changes the TPM state.
zNo Change -- TPM remains in its previous state
zEnable & Activate -- TPM will be active
zDeactivate & Disable -- TPM will be switched off.
This may prevent security applications that rely on
the TPM from functioning as expected (possibly
including windows login).
zClear -- Clearing removes all information stored on
the TPM.
WARNING: You will lose all created keys and
access to data encrypted by these keys.
Field Setting Function
TPM State configuration
change was requested to
State:
none This is a display-only field, showing the
requested state of the TPM.
Reject Reject or Execute TPM operations and exit
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If you choose a TPM state such as Deactivate & Disable or Clear additional warning messages such as the one
below will display on reboot:
After choosing to Execute or Reject the TPM state, the system will reboot once more. You may press the left
mouse button again on the Setup screen to display the normal BIOS menu with the TPM State menu item activated.
The Boot Menu
Use this menu to set the order of priority for devices from which the system will boot. Your computer automatically
detects the available devices.
Execute
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Boot Priority Menu
To change the priority order, use the up and down arrow keys to highlight a device. Then press + or - to move the
device higher or lower on the priority list.
Field Settings Function
Boot Priority
Order Sub-
Menu Displays boot drive order. First listed drive is the primary
boot drive. Use up and down arrow keys to highlight a drive
device. User +/- keys to move the device up or down the list.
QuickBoot Mode Disabled
Enabled Allows the system to skip certain tests while booting,
decreasing the time needed to boot the system.
Boot-time
Diagnostic Screen Disabled
Enabled Displays the diagnostic screen during boot.
Summary Screen Disabled
Enabled Displays system configuration on boot.
PXE ROM Boot
Support Disabled
Enabled Enable PXE Option ROM.
Field Selection Function
Boot
priority
order:
1: USB FDC:
2: USB KEY
3: USB CDROM
4: PXE ROM
5: USB ZIP
6: USB LS120
Keys used to view or configure devices:
Up and Down arrows select a device.
<+> and <-> moves the device up or
down the list.
<f> and <r> specifies the device as fixed
or removable.
<x> exclude or include the device from
the boot sequence.
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The Exit Menu
Optional Equipment and Accessories
The GoBook MR-1 computer has several equipment and accessory options to further enhance your mobile
computing experience from an expansion module to docking solutions. Click here for a current list of optional
p
eripherals and accessories.
CAUTION When purchasing any additional accessories, purchase only those accessories that are approved for use
with your computer. Some accessories are proprietary items and can be obtained through your system vendor. If you
use items that are not approved for use with this computer, you may cause your computer to malfunction, or to emit
or receive electroma
g
netic radiation in excess of local re
g
ulations. For non-
p
ro
p
rietar
y
accessories such as
p
rinters,
7: IDE HDD: TOSHIBA
MK4009GAL-(PM)
8:
<Shift + 1> enables or disables a device.
<1 - 4> Loads a default boot sequence.
Excluded
from boot
order:
: USB HDD:
: 1394 CDROM
Devices disabled from boot sequence
with <x> command .
Field Function
Exit Saving Changes Exit the Setup Utility and save the changes to
CMOS
Exit Discarding
Changes Exit the Setup Utility without saving Setup
data to CMOS
Load Setup Defaults Load factory default values for all Setup
options
Discard Changes Load the previously set values from CMOS
for all Setup options
Save Changes Save Setup data to CMOS but do not exit the
Setup Utility
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ensure that the accessory functions properly in your computer before making the purchase. Your system vendor may
be able to recommend reliable brands and models.
Expansion Module (Option)
The Expansion Modules add functionality to the GoBook MR-1. Initially
available will be an expansion module that adds a USB 2.0 port, 9-pin
Serial port and TPM 1.2 (and it can include an additional 80GB Hard-
drive to replace the standard 40GB internal drive).
NOTE The Expansion Modules cannot be installed by the customer.
Please contact your GoBook MR-1 Distributor for units and installation.
Hard Drive Installation and Removal
If you have a Expansion Module installed on your GoBook MR-1, the
hard drive is accessible from the back of the unit.
To remove the hard drive:
To insert a hard drive:
1. Hold the computer in both hands and turn over so
you are looking at the bottom with the battery latch
at the back of the unit in your right hand.
2. Place your thumbs on the battery latches on the
either edge of the battery and press in. Remove by
pushing in the direction of the arrows
3. Lift the battery away from the unit.
1. Hold the GoBook MR-1 as shown and press in
with the finger of your right hand on the latch
next to the hard drive (see circle in illustration)
until you hear it click.
2. Use the thumb on your left hand to slide out the
hard drive.
3. Once the drive is projecting from the GoBook
MR-1, grasp it gently and pull it straight out of
the unit.
1. Place the hard drive in the slot on the GoBook
MR-1 and slide it in straight and slow.
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Office Dock
NOTE The hard drive pins in the Expansion Module
are recessed and not so easily damaged as those on
the basic unit. However, you should always handle the
hard drive with care.
2. Slowly slide in the drive until the latch clicks
into place.
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Vehicle Adapter
The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the computer and
charge the battery installed in the unit. It typically connects to the vehicle battery using the cigarette lighter socket.
The GoBook MR-1 vehicle power adapter is intended to provide a convenient, temporary power source for
p
owering and charging the GoBook M
R
-1 computer in a vehicle. This vehicle power adapter is not designed for
continuous operation due to the nature of the electrical connection. For additional information on permanent
installation of the vehicle power adapter please contact your Support Representative.
CAUTION The Vehicle Adapter is only designed for temporary use. Use the optional Vehicle Dock to power and
secure the GoBook MR-1 for frequent or long term vehicle installations.
To prevent possible damage to the battery, the system will not allow the battery to charge at extreme temperatures.
Be aware of the following charging characteristics, especially if the computer is left unattended in a closed vehicle.
To connect the vehicle adapter
1. Insert the vehicle adapter’s power cord into the power port on the back of the computer.
2. Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket, turning it slightly to make a good
connection.
The
p
ower li
g
ht illuminates to indicate that current is reachin
g
the vehicle ada
p
ter. When
y
ou connect the
# Feature Description
1 Audio In Port Connect a microphone, or any other sound input (pink port)
2 Audio Out Port Connect headphones, external speakers, or any other output
device (green port)
3 9-Pin Serial Port Connect any 9-pin serial device.
4 External VGA Video
Out Connector Connect an external monitor or projector to your GoBook
MR-1. External devices require a VGA connector.
5 DC-In port
Connect the included AC power cord here and to a 120 volt
wall socket to provide power to the device. The battery
automatically recharges whenever the AC power cord is
plugged into this port and into a live wall socket.
6 RJ-45 Ethernet
10/100 Base-T port Connect to a 10 or 100 Base-T Ethernet network, or connect
(using a crossover Ethernet cable) to another computer's
Ethernet port.
7 Two USB 2.0 ports Connect additional devices to your GoBook MR-1, including
flash memory drives, external hard drives, external optical
drives, additional input devices (such as an external keyboard
or mouse), digital cameras, digital music players, or any
other USB device
Temperature Charging Activity
<5°C (<41°F) Battery will not charge
>50°C (<122°F) Battery will not charge
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vehicle adapter, it automatically begins charging the computer’s battery. At moderate temperatures, around
20°C (68ºF), the battery will be fully charged in approximately four to five hours. However, as the battery
temperature approaches the ends of its temperature range (5°C/41°F to 50°C/122°F), it will take longer to
charge the battery.
CAUTION Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent
possible damage to the battery, the GoBook MR-1 notebook does not allow the battery to charge if the internal
temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).
Additional Recommendations
Below are some recommendations for use of the vehicle power adapter with your GoBook MR-1
computer:
a. Connect the GoBook MR-1 to the vehicle power adapter as needed, disconnect when charge is complete or
the unit is not in use.
b. Allow the GoBook MR-1 to power on and run from the internal battery periodically during the day.
c. Regularly inspect the vehicle power adapter for loose or missing parts and replace or correct as necessary.
d. When not using the vehicle power adapter, disconnect it from the vehicle power port (12V source) receptacle
and the GoBook MR-1.
e. If the fuse in the vehicle power adapter repeatedly fails (opens) there may be a problem with the vehicle
power supply or the adapter itself. Please contact your Support Representative for further information and
assistance.
f. When replacing the vehicle power adapter fuse, use a replacement fuse of the same type and rating.
Vehicle Dock
There are two types of vehicle docks designed to safely secure the computer in a vehicle. The pedestal dock
(shown) and a in-dash mount. Both can include an optional key lock for security. You can use either vehicle dock
to:
Charge batteries
Communicate with other devices (see below)
Automatically connect to an external antenna (see below)
PRECAUTIONS
There are no user-replaceable parts within the vehicle dock, so do not open the dock case. The vehicle dock
is internally protected; it resets automatically if there is a power fault.
Do not use the vehicle dock to charge the computer battery overnight. Turn off the vehicle dock at the end of
each work day to prevent draining the voltage in your vehicle’s battery below starting levels.
Char
g
in
g
Batteries
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The vehicle dock is designed to charge the computer’s battery with voltage from the vehicle battery while you are
traveling. Follow the procedure below to charge a battery.
To charge a battery installed in the computer
1. Place the computer onto the vehicle dock, making sure it is securely latched.
2. If charging is required it begins automatically. The Battery Power Indicator lights.
3. When the battery is fully charged, the Battery Power Indicator turns off.
Communicating with Other Devices
Connect external devices to the ports on the optional remote unit and place the GoBook MR-1 onto the vehicle dock.
You can install or remove the computer from the vehicle dock without connecting or disconnecting the cables.
CAUTION Do not place any metal objects on top of the dock that might make contact with the metal pins of the
contact connector. Doing so may cause an electrical short and subsequent damage to the dock.
Touchscreen
An optional integrated touchscreen with outdoor viewable DynaVue (patent-pending) is also available. You can
start programs and input data on the touchscreen using one of the approved pens (styluses) that come with the
touchscreen.
To Calibrate the touchscreen
1. Use the pen (stylus) provided with the touchscreen display.
2. Select Start, All Programs, Touchkit, Configure Utility.
3. Select the Tools tab.
4. Select the 4 pts Calibration button for basic touchscreen calibration. Select the Linearization button for
better touchscreen linearity.
5. Touch and hold the tip of the pen to the center of each blinking symbol as they appear on the screen until
calibration is complete.
6. Select OK to save and exit.
Important
Refer to Battery Tips for charging temperature and other recommendations
If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The gas
gauge may show that the battery is full, but charging continues. This happens because the charging
process is trying to put a little more capacity into the battery. External power can be removed at this
time since the battery is virtually full.
If your battery is new or has not been used for several weeks, rely on the indicator light to determine
when the battery is fully charged. The gas gauge is unreliable in these cases; it may read 100%,
when the actual capacity is only 10%.
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Surge Protection
A large amount of computer and high technology equipment damage is directly related to AC power and telephone
line problems. These problems can include surges, spikes, noise, interference, and weather-related problems, which
in turn can cause glitches, hang-ups, crashes, performance slow downs, and down time with computer equipment.
The market is flooded with hundreds of AC power line surge suppressors advertising high performance surge
p
rotection; only a few of them actually provide adequate protection.
This section provides guidelines for selecting a quality surge suppressor to be used with your GoBook MR-1, and it
helps identify a few sources for products with acceptable performance.
Selecting the Right Surge Protection
Consider the level of quality you need when selecting a surge suppressor. This depends on factors such as surge
environment, the type of equipment to be protected, and the quality of the electrical wiring and service.
Surge Environment
Surge environment refers to the damage potential from electrical surges in a particular geographical area. A high
quality suppressor should be used if there is frequent lightning activity in the area and the location service is fed by
overhead utility poles.
Quality of Electrical Wiring and Service
Wiring should be up to current NEC standards and have verified good AC grounds. It is important that your
computer system be plugged into a grounded AC outlet when charging and that all peripherals connected to your
system reference the same AC ground.
Selecting the Right Equipment
There are a number of companies that sell quality surge suppressors such as Sutton Designs, APC, and Panamax.
When you are looking for a surge suppressor, consider these things.
zExpect to pay at least $50 for a good quality surge suppressor
zThe surge suppressor should be a UL 1449, 497, and 1283 listed for surge suppression, modem surge
protection, and RFI/EMI noise filtering respectively
zThe surge suppressor should have diagnostic LEDs that verify good AC ground, proper wiring, and proper
surge operation. On/off switches that light are not recommended since they can produce electrical noise
zThe Joule ratings should be a minimum of 480 Joules for the AC surge circuit
zQuality surge suppressor manufacturers generally offer a lifetime warranty
zConsider obtaining a protected equipment coverage policy which insures the equipment in the event of surge
damage
zThe devices that will be attached to the computer also need to be surge protected.
External keyboard or pointing device
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This computer has a keyboard with thumb operated keys. If you feel more comfortable using a desktop keyboard,
you can connect a USB external keyboard to the USB port. You can also connect a USB mouse or other pointing
device to the USB port.
NOTE The Unit only has a single USB port so you cannot install both a keyboard and mouse (unless you have a
dock or expansion module).
Attaching an External Monitor or Video Device
The GoBook MR-1 has a VGA monitor port (Video Out) on the Office Dock so you can connect an external
monitor. You may use an external monitor simultaneously with your notebook's display, instead of your notebook's
display, or as an extension of your notebook's display. To attach an external monitor, perform the following:
Read the monitor manual for additional instructions.
Using Simultaneous Display
Your computer takes advantage of Windows dual-display capability, allowing you to use your computer for
p
resentation purposes. To use simultaneous display, connect an external display device to the external monitor port.
You can then toggle the display output location by pressing . It will output to your computer's display, the
attached external display, or both displays simultaneously. Keep pressing until you have the output option
you want.
Using Extended Display
When using an external monitor you can extend your desktop. This allows you to open and view one program on the
external monitor while viewing a different program on your notebook's display.
1. Right click on the desktop.
2. Select Properties to open the Display Properties Dialogue box.
3. Select the Settings tab.
4. Click on the "2" in the Monitors section.
5. Check "Extend my Windows desktop onto this monitor".
6. Select Apply and OK to save and exit.
7. Now you can drag the programs you want to view onto the external monitor.
1. Locate the external monitor port (1) on the back side
of your Office Dock.
2. Connect the video signal cable from the external
monitor (or the VGA adapter) to this port.
3. Connect the power cable from the external monitor to
a power outlet and turn on the monitor.
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Ethernet (LAN)
With the built-in Ethernet
LAN on the Office Dock
you can make LAN
connections with 10/100
Mbps connection speed.
To use the network
feature, connect an
Ethernet cable from the
network outlet on the
back side of the Office dock to a network jack or hub on your network.
Maintenance and Storage
The GoBook MR-1 is ruggedized and weather resistant. Handle it with the normal care required by any
sophisticated electronic equipment and the computer will provide reliable service even under harsh field conditions.
Follow the guidelines in this section to care for your computer.
Computer Maintenance and Storage
You can use your computer under a wide range of environmental conditions. However, to ensure long use and
continued high performance, consider the following factors when using your computer:
Taking Care of Your Computer
Follow all warnings and instructions noted in this documentation and in the Windows Help program
zRead Computer Safety Precautions and Battery Tips
zUnplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Aerosols,
solvents, or strong detergents are not recommended cleaning solutions and may void your warranty. For
system decontamination recommendations please contact your support representative
zSlots and openings in the unit's case are for ventilation purposes. Do not block or cover these openings or the
system could overheat. Do not use or store the computer near a source of heat or dust
zIf you use the computer with an extension cord, ensure that the total ampere ratings of all the devices sharing
the extension do not exceed the rating of the extension cord or the rating of the wall outlet
zNever push foreign objects into the computer through any of the slots or openings. Dangerous voltages are
present, which could cause electric shock or fire, or damage sensitive components
zFor best results, use a power strip with a built-in surge protector. Do not use inferior extension cords as this
may result in damage to your computer
zSet the computer on a flat, stable surface. To prevent damage to the computer’s hard disk drive, avoid using
the computer where it will be exposed to extreme vibration
zDo not
p
lace it near sources of heat, such as a radiato
r
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zDo not subject the computer to magnetic fields
zDo not intentionally spill liquid on the computer
zDo not subject the computer to extreme shock and vibration
zDo not place objects on top of the computer
zDo not place the computer on uneven surfaces
zPeriodically inspect the computer and accessories for wear, damage, loose or missing parts. Identifying and
correcting potential problems early can help reduce the need to return the unit for service
zPeriodically inspect the ports and connectors for damage and contamination.
zTurn off the computer when you are not using it
zCharge the batteries daily or whenever their capacity is low
Taking care of your AC adapter
zDo not connect the adapter to any other device
zDo not step on the power cord or place anything on top of it. Carefully route the power cord and any cables
away from all potential traffic
zWhen unplugging the power cord, do not pull on the cord itself but pull on the plug
zThe total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you
are using an extension cord. Also, the total current rating of all equipment plugged into a single wall outlet
should not exceed the fuse rating.
Servicing
Contact your dealer or see your service technician if any of the following occurs:
z The computer has been dropped and the body has been damaged
z Liquid has been spilled into the product
z The computer does not operate normally
See the Service and Support section for more information.
Storing Your Computer
If you plan to store the computer, follow these storage guidelines.
To store the computer
1. Save files and data before storing the computer. Contact your organization’s help desk about the procedure
for backing up files or data.
2. Remove an
y
media from the media ba
y
.
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3. Exit all applications.
4. Select Start, Shut down, OK to turn off the computer.
5. Remove the battery from the unit and store it in a dry place.
6. Store the computer within the recommended temperature ranges of -55°C to +75°C (-67°F to +167°F).
Battery Maintenance
Taking care of your battery pack
zRead and follow all battery precautions in the Safety section
zUse only batteries of the same kind as replacements. Turn the power off before removing or replacing
batteries
zDo not tamper with batteries. Keep them away from children
zBefore storing your battery, read and follow the recommendations in the Battery Tips section
zDispose of used batteries according to local regulations. Recycle if at all possible
Maintaining Batteries
Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries.
zAvoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent possible damage
to the battery, the GoBook MR-1 does not allow the battery to charge if the internal temperature of the battery
gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F)
zCharge the battery nightly where the temperature will remain around 20°C (68°F)
zRe-calibrate your battery when your battery performance degrades.
Hard Drive Care and Handling
The 40GB hard drive in the GoBook MR-1 is a removable shock-mounted 2.5-inch hard drive. An optional 80GB
drive is available with the Expansion Module as an alternative. You can reduce the risk of damage to the hard
drives and increase their reliability and data integrity by following the recommendations below.
Internal Hard Drives
zDo not intentionally drop the computer. The unit is designed to withstand the day to day rigors of the mobile
environment and provide years of reliable service. The useful life of the product can be enhanced by not
intentionally abusing it
zWhenever possible, suspend the unit by pressing the power button and selecting Standby, and closing
the display lid before moving it from one location to another. This unloads the read/write heads and spins
down the disk, reducin
g
ex
p
osure to hi
g
h o
p
eratin
g
shocks
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zMaintain the environmental seal of the computer by keeping all external access doors closed and latched
zAvoid exposing the unit to extreme temperatures or moisture when the doors are open
zPeriodically backup or archive important files and data.
Hard Drive Installation and Removal
The GoBook MR-1's internal hard drive is accessible from the back of the unit.
To remove the hard drive:
To insert a hard drive:
1. Save and backup any work, and shut down the
computer
2. Hold the computer in both hands and turn over so
you are looking at the bottom with the battery latch
at the back of the unit in your right hand.
3. Place your thumbs on the battery latches on the
either edge of the battery and press in.
3. Lift the battery away from the unit.
1. Hold the GoBook MR-1 as shown and press in
with the finger of your right hand on the latch
next to the hard drive (see circle in illustration)
until you hear it click.
2. Use the thumb on your left hand to slide out the
hard drive.
3. Once the drive is projecting from the GoBook
MR-1, grasp it gently and pull it straight out of
the unit.
1. Place the hard drive in the slot on the GoBook
MR-1 and slide it in straight and slow.
NOTE Make sure you keep the drive straight and
press gently so as not to damage the exposed hard
drive connector pins.
2. Slowly slide in the drive until the latch clicks
into place.
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NOTE If a Expansion Module is included, its hard drive is also accessible (See Optional Equipment and
Accessories for further instructions).
Avoid Unexpected Repair Costs by Understanding Hard Disk
Management for Mobile Computers
This section provides important information for software developers and IT professionals involved in mobile
computer deployments. It describes how your software design and setup can affect the service life of a mobile
computer’s hard disk drive (HDD). Rugged computers are designed for extended field service life, often staying in
deployment many years longer than commercial notebooks. It is important to understand how to best design and
configure your software to maximize the system’s trouble-free operation for years to come.
Several Itronix customers have deployed software that causes excessive hard disk wear, resulting in reduced HDD
service life. While this has been rare, it is likely to increase as more complex applications include Standard Query
Language (SQL), Global Positioning Software (GPS), Automated Vehicle Locater (AVL) and other components that
may be coded to frequently access the HDD. This excessive HDD wear can be a costly issue to correct – especially
since it may only become apparent 18 to 24 months after your computers have been deployed. Are your users
complaining of slow disk access, slow system performance, lockups, reboots, inaccessible boot device warnings, or
even premature drive failure?
Checking your software now for conditions such as “constant disk spinning” can save your company significant
f
uture costs in hard disk repair and user downtime.
In helping our customers to address these issues, we’ve often seen that the root cause is an unintentional software
configuration error or setting in Windows power management. In other cases, software programmers may lack
familiarity with the differences between mobile computer HDDs vs. desktops or servers – and can unintentionally
design programs with disk access patterns that reduce HDD service life.
Background on Hard Disk Designs for Mobile Computing
Hard disk manufacturers supply a wide variety of designs optimized for specific computer markets – ranging from
small “micro drives” used in media players to large RAID arrays used in critical server applications
Itronix integrates “notebook” class hard disks, as these products are specifically optimized for the blend of
p
erformance characteristics required in mobile computer applications – including size/weight, power management,
extended temperature range, vibration/shock tolerance, cost and service life. We use best-in-class disk technology
from industry leading suppliers such as Hitachi Global Storage Technologies and Toshiba Storage Device Division.
We extensively test and validate these products to meet the specifications of our GoBook® rugged notebooks and
tablets.
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Primary characteristics of notebook-class HDDs:
z2.5” or 1.8” form factor depending on host computer
zPower management for extended battery runtime
zParallel ATA (PATA) or Serial ATA (SATA) interface depending on host computer
zShock tolerance (> 300G/2ms operating, 1000G/1ms non-operating)
zEnhanced vibration resistance (random and swept sine wave)
zExtended temperature range for mobile environments
zStorage capacity and access speed required for application
Other types of hard disk products fall short in a mobile environment. Take for example HDDs designed for use in
desktop/server applications. They provide higher storage capacity and faster access speeds than notebook computer
HDDs. But many of these “office environment” designs can only tolerate temperature ranges up to 40°C (104°F),
which can be readily exceeded inside a vehicle on a hot day. They are also typically more sensitive to shock (drop)
events than notebook HDDs. Desktop/server HDDs would quickly fail if deployed in a vehicle or mobile
application.
Itronix GoBook® rugged computers offer additional hardware enhancements that protect your HDD under harsh
conditions. These include shock/vibration damping, advanced system thermal management, and optional hard disk
heaters to quickly bring your HDD to a safe boot temperature in very cold environments. We also pre-configure our
standard Windows software load with optimized power management settings to ensure good system performance
while maintaining product service life.
Expected Service Life
Today’s leading notebook HDD manufacturers utilize similar disk usage profiles to calculate expected service life.
For example, the specification for the Hitachi Travelstar 5K100 notebook-class drive states:
Service life of the drive is approximately 5 years or 20,000 power on hours, whichever comes first, under the
following assumptions:
zLess than 333 power on hours per month.
zSeeking/Writing/Reading operation is less than 20% of power on hours.
[Hitachi Travelstar 5K100 Revision 1.1, December 2004, Hitachi Global Storage Technologies]
N
otebook HDDs from other top-tier suppliers have similar specifications.
What does this mean?
Based on standard Windows power management and typical notebook usage patterns, HDD manufacturers calculate
that on average a user will keep their hard disk powered on and available no more than 11 hours per day, and
actively read/write/seek from the HDD no more than 20% of that time. When not actively being used, the rotating
HDD will “spin down” to a low power state and park. Under these normal usage patterns the HDD will provide
reliable service for 5 years.
Obviously, users may periodically exceed these averages. For example, installing a large software suite (Microsoft
Office, Streets & Tri
p
s, etc.
)
will kee
p
the disk active for an extended time. You can think of the HDD rotatin
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media as being like an automotive tire – driving conditions vary day-to-day, but under average normal usage the
p
roduct will last 5 years. If you drive aggressively every day, you will accelerate the wear and significantly shorten
the service life.
With today’s advances in power management and mobile-optimized software applications, Itronix customers have
excellent service life and reliability experience with notebook-class HDDs. Only on rare occasions do customers
face unexpected repairs due to software causing excessive HDD wear. But with complex applications on the rise, as
well as the deployment of components such as GPS and AVL, an understanding of proper HDD management is
critical.
Constant or Excessive Spinning
Windows power management settings allow your HDD to “spin down” after inactivity. This conserves battery
p
ower, and allows the disk heads to park for greater protection against drop and vibration events. This power
management capability is also important in preserving the service life of the HDD.
Some Itronix customers have deployed software loads that make the power management settings ineffective –
causing the HDD to spin constantly, wearing out the drive faster than the expected 5-year service life.
“Constant spinning” will degrade the service life of the HDD and cause premature drive failure.
Examples of software that can cause “constant spinning” are:
zWindows power management settings configured to never turn off the hard disk – or never allow the computer
to enter standby/hibernate modes.
zRouting or mapping applications that constantly log GPS coordinates to the HDD
zSQL database service drivers that periodically write to the HDD
zAnti-virus programs that constantly scan files in the background
zPrograms with bugs or unintended side effects causing excessive disk access (some versions of Microsoft’s
Excel Viewer utility are known to have this issue)
zLegacy applications that may not be designed for a power-managed operating system (example: MS-DOS
programs)
zUsers who play media files, music, video for extended periods
In many cases, the constant spinning can be resolved by simple configuration changes in your power management
settings or application timer settings. In other cases, disk access patterns may be hard coded into an application –
and a design modification needs to be considered.
Exam
p
le: You have desi
g
ned a GPS
p
ro
g
ram that
p
eriodicall
y
lo
g
s the location of the mobile com
p
uter to
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collect route history information. Assuming your disk inactivity timeout is set to 1 minute, logging your
GPS coordinates every five minutes will allow the HDD to spin down periodically. This ratio allows the
system to not exceed the recommended 20% duty cycle between HDD power-on hours and
read/write/seek operations.
In Itronix standard factory software load, we pre-configure the Windows “Turn off hard disks” power setting to
“After 1 min”. We recommend you keep this setting to ensure maximum HDD service life.
24x7 Operations
Some customers have deployed GoBook® computers in a “24x7” operation environment, taking advantage of the
p
roduct’s ruggedness and ability to withstand harsh environments. In these applications, users are often trained to
leave the computer running at all times – never going into standby or shutting down.
Remember that the 20,000 hour / 5-year service life estimate of the HDD is based on the average usage pattern of a
notebook with power management (power-on hours < 333/month, “spin time” < 20%). Operating a notebook HDD
in a “24x7” operation without power management will greatly accelerate wear, and may require repair or
replacement of the HDD in as little as 2 years.
Future Hard Disk Technologies
Most Itronix customers experience excellent reliability using today’s notebook HDD technology – as they do using
the same technology in their standard non-rugged notebooks. Problems like “constant spinning” are serious but rare.
The good news is that several future technologies promise to improve the reliability, power management, and
service life characteristics of notebook HDDs.
Solid State Disks (SSDs)
Solid state hard disks have been available for several years. SSDs typically use NAND Flash memory to store
information instead of rotating media. They offer extreme resistance to shock, vibration, and temperature – with no
rotating media to wear out.
The downsides of deploying SSDs in notebooks are their limited storage capacity (typically 32 GB or less) and
much higher costs – by several orders of magnitude. This has narrowed the use of SSDs to niche critical
applications where ultimate reliability is required “whatever it costs”.
N
ew higher capacity NAND Flash manufacturing processes are bringing the cost of SSDs down each year. While
not yet approaching the capacity/cost advantage of rotating media, the new generation of solid state devices will
allow them to be used in more applications.
H
ybrid Hard Disks (HHDs)
Hybrid hard disks combine rotating media with a solid state flash buffer. The rotating media provides the large
storage capacity of conventional hard disks, while the flash buffer is used to cache frequent accesses and reduce the
amount of time the rotating media is needed to spin. A minimal amount of flash buffer is required, so HHDs are
expected to be priced at a modest premium above conventional disks.
Microsoft’s forthcoming Windows Vista operating system features ReadyDrive technology, which provides native
support for HHD usage transparent to application software. Hardware vendors such as Intel and Samsung have
announced plans to integrate flash buffer technology on motherboard designs – in effect creating a HHD in
combination with standard conventional hard disks.
Hybrid hard disk technology advantages include:
zAccess to the rotatin
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zBattery runtime is improved due to lower power consumption of flash vs. rotating media
zReducing the spin time of the rotating media means less time the hard disk is exposed to damage during shock
and vibration events
zBoot and resume-from-hibernate times are faster
zLess heat
zLonger service life
Our Future Roadmap
Itronix continuously monitors developments in storage technology and offers best-in-class products that we test and
validate to meet our rugged product specifications. As SSD and HHD technologies become available at competitive
p
rices, Itronix will be a leader in bringing these capabilities to the mobile computing market.
Call to Action
Some software designs and configuration parameters can cause excessive hard disk drive (HDD) access, leading to
unexpected wear and reduced service life. These are rare occurrences, but can lead to costly repairs and downtime.
Before deploying a new software load on your mobile computer:
1. Check your Power Management settings and ensure that “Turn off hard disk” inactivity is set to allow the disk
to spin down when inactive. Itronix recommends using the minimum setting (“After 1 min”).
2. Perform a simple visual inspection of the HDD disk activity indicator LED as you put your application
through its paces. Is the LED constantly blinking?
3. Run Microsoft Windows XP Performance monitor or Windows 2000 System Monitor to check the disk access
pattern of your software. How frequently is the HDD being accessed?
Tip
To avoid System Monitor itself from accessing the
internal HDD and creating “false hits” in your activity
log, you can write the logging data to an external USB
“thumb drive”
4. Ensure your training materials instruct users to place the computer in standby, shutdown, or hibernate when
not in use. Enable automatic standb
y
in the Windows
p
ower mana
g
ement settin
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5. Contact your Itronix Technical Assistance Center 1-800-638-9270 or your Client Service Account Manager
for additional assistance.
Itronix GoBook® rugged computers are equipped with HDDs optimized for the performance requirements of a
mobile environment – resistance to shock and vibration, extended temperature range, power management,
size/weight, capacity and cost. When used with mobile-optimized software solutions, these HDDs provide excellent
service life.
Cleaning Your Computer
To Clean Your Computer
Outside Case
1. Disconnect external power and turn off the computer.
2. Remove the battery.
3. Add a small amount of water to a soft cloth and clean the computer case. Do not use paper products because
they can scratch the surface.
4. Wipe off any excess liquid with a soft cloth.
5. Reinstall the battery.
CAUTION Aerosols, solvents, or strong detergents are not recommended cleaning solutions and may void
your warranty. For system decontamination recommendations please contact your support representative.
Display
Use a soft, dry cloth. In some cases, you can use a small amount of water to remove streaks or smears. For difficult
display cleaning tasks, use a 50/50 mixture of Isopropyl Alcohol and Water. Do not use paper products because they
can scratch the screen.
External Power Connector
The external power connector may sometimes be exposed to moisture and/or contamination causing an unreliable
connection to the external power source. Clean the connector with a cotton swab dipped in electronics grade
isopropyl alcohol.
RJ-45 / USB Connectors
If the connector pins get dirty, clean the connector with a cotton swab dipped in electronics grade isopropyl
alcohol.
Backup and Recovery
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Data Backup
There are several methods to backup your data. It is best to regularly use all the methods below to ensure the
greatest data integrity, provide the fastest recovery options, and minimize downtime.
After you have installed all your applications and have your computer configured as desired, create a backup of
drive C: using the Hard Disk Backup and Recovery Utility. Then, use the Windows Backup Utility on a frequent
basis to backup your daily data. It is recommended that you schedule the Windows Backup Utility to run
automatically.
Save Important System Information (WinXP only)
By default, your computer is set up to automatically save certain critical information, such as the registry, on a
regular basis. This information is saved as a Restore Point. You can also create Restore Points manually by using the
System Restore utility. Select Start, All Programs, Accessories, System Tools, System Restore. Then, follow the
instructions on the Wizard.
Backup your Files
You can backup files in case they are accidentally erased or corrupted. To do this, use the Windows Backup Utility.
From the Start Menu, select All Programs, Accessories, System Tools, Backup. You can schedule backups to run
automatically on a regular basis. To set this up, talk to your help desk or IT department.
Backup Drive C:
You can make an exact copy of drive C: and save the backup image on the Recovery Partition of your hard disk
(usually drive D:). In the future, you can restore drive C: to its previous state should it become corrupted. To make a
backup copy of drive C:, use the Hard Disk Backup and Recovery Utility. Select Start, All Programs, Mobile
Computer Tools, Hard Disk Backup and Recovery. You will be prompted for additional information.
NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a Recovery
Partition.
Data Recovery
There are several methods to restore your data. It is best to start with the least destructive and fastest recovery
options.
Try this first: Restore System Information (WinXP only)
If you are having problems with your system, restore system information to an earlier state, or Restore Point. To
restore to an earlier state, select Start, All Programs, Accessories, System Tools, System Restore. Then, follow
the instructions on the Wizard.
Try this next: Restore a Backup
You can restore files and folders that you have backed-up with the Windows Backup Utility. To do this, use the
Windows Backup utility. Select Start, All Programs, Accessories, System Tools, Backup.
Try this last: Restore Entire Contents of Drive C:
If none of the above steps restore your disk image to a stable state, you may need to restore your disk to its original
factory image or an image you saved using the Hard Disk Backup and Recovery Utility. Restoring a previously
saved disk image overwrites the entire contents of drive C:. Before running this process, save your data to another
location, such as a USB flash drive. Select Start, All Pro
g
rams, Mobile Com
p
uter Tools, Hard Disk Backu
p
and
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Recovery. You will be prompted for additional information.
NOTE The Hard Disk Backup and Recovery Utility is only available on computers configured with a Recovery
Partition. If it is not available, you will either need to contact your company's help desk about obtaining a Recovery
CD or return your unit for service.
Troubleshooting
This section is designed to help you determine and fix problems you might encounter while operating the GoBook
MR-1 computer. Try the following things in order:
zFirst look through the categories in this section for a solution
zIf you are having a problem with a computer application, use the Help that comes with the application to find
a solution
zIf you still cannot resolve your problem, contact the help desk at your organization.
For More Help
zWindows Help is installed on your system. To access this information, select Windows Help and Support
from the Start Menu
zThird-party Windows manuals are available from your local bookstore.
Applications
My application locks up, acts strangely, or produces a General Protection Fault (GPF) error or blue screen
Battery Troubleshooting
The battery does not charge
The batteries take much longer than seven hours to charge
The batteries don’t last very long
The gas gauge isn’t full after charging the battery
The gas gauge reads full,but the charging indicator light is still on
My battery seems to have less and less capacity
Display / Touchscreen
The display performance is slow
I can’t read the display
The underlined, inverse, and hypertext characters are difficult to read on the screen
I cant see the cursor while usin
g
the DOS edito
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The display appears to have random pixels darkened after scrolling
I changed my display resolution, but I see no difference on the screen
When I try to use the stylus on my touch screen, nothing happens
The touchscreen doesn't respond after a suspend
Hard Disk
The hard disk will not spin up so the computer cant boot up
Keyboard and Mouse Troubleshooting
Something unexpected happens when I press a key
Incorrect characters appear on the screen when I press certain keys
I have difficulty double-clicking the mouse fast enough
Miscellaneous Troubleshooting
The computer shuts off unexpectedly
The speaker volume is too high or too low
The computer won’t turn on
The computer won’t turn off
The computer enters suspend mode too quickly
The computer doesn’t automatically suspend
The system date and time are incorrect
I receive an out of memory” error message
Holding down the Power button to reset the computer doesn’t always work
The LED's, backlight, and/or keyboard backlight don't illuminate
The computer doesn't make any sounds, even during boot-up
The fan stopped running
FAQ
I've heard that cleaning up and rearranging files on the hard drive will improve the startup speed of my programs.
How do I do this?
How do I ad
j
ust the volume?
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How do I change the battery?
How long will the battery last?
How do I change the display brightness?
How do I clean the display?
How do I calibrate the optional touchscreen?
Service and Support
We are committed to providing you world class support services that ensure the lowest total cost of ownership for
your hardware investment. The icareServices program will help you maximize end user productivity and decrease
overall system operating cost.
Client Care Center (CCC)
The convenient GD-Itronix Client Care Center (CCC) number 800-638-9270, Opt 2 provides a one-call solution for
technical service support 5am to 5pm Pacific, Monday through Friday (excluding holidays) for the following:
Alternatively, you may e-mail us at ccc@gd-itronix.com or enter your service request at
https://ebusiness.itronix.com/servenet_us/. icareServeNet, GD-Itronix’ web portal, provides 24x7 access to create
RMA’s, check the status of Service Requests, or to search the knowledgebase. This service does require registration
for user-id and password, which the CCC can set up upon request.
N
OTE: For support and inquires outside of North America - in Europe, the Middle East and Africa, please contact
http://www.itronix.com/ccc/uk/ or call +44 (0)24 7671 4800.
Shipping -- N.America
Use EZ-Return shipping label and contact DHL for pick up or drop off at DHL location if available.
To ship product or hardware in for service, ship to:
GD-Itronix RMA # (______________)
12825 E. Mirabeau Parkway
Spokane Valley, WA 99216
For More Information Or To Place An Order
• Troubleshooting hardware and RMA creation
• Placing unit, part or accessory orders
• Status updates on orders or service repair
• Shipping information or prepaid labels
• Delivery confirmation
For EZ-Return shipping labels or for
assistance in scheduling a DHL pickup,
contact GD-Itronix
1-800-638-9270, Opt 2
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For more in-depth information on Client Services
http://www.gd-itronix.com/index.cfm?page=Support:Support
For details on any of our icareService Programs visit
http://www.gd-computing.com/index.cfm?page=Services:Overview
To review & purchase accessories please use the link below:
http://www.gd-itronix.com/index.cfm?page=Products:accessories
Keep this document handy to assist in maximizing the service life and daily use of your GD-Itronix equipment.
Product Support - Downloads
It is easy to get the software updates you need to keep your configuration current and get the most from your
p
roduct. Click here to get current downloads.
NOTE Downloads are listed by model (GoBook MR-1) and product number (IX750).
Documentation Feedback
We strive to create accurate, convenient and highly useful product documentation for all our products. With this in
mind, we'd like to hear from you and encourage your feedback. If you have comments or suggestions about our
online Help or other product documentation, click here.
Please include the following information when submitting feedback:
zProduct name
zPlace and date of purchase
zName of online Help or other document
zTopic title (for online Help) or page number
zLocalized document language (such as English, French, German, Spanish)
zType of feedback (for example, need for clarification, grammatical errors, incorrect information)
zYour su
gg
estion for how to im
p
rove the document
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