General Dynamics Itronix IX-WT11 IX-WT11 User Manual
General Dynamics Itronix Corporation IX-WT11
Contents
- 1. User Manual
- 2. Users Guide
User Manual
General Dynamics Itronix | 72-0137-001
German
French
Spanish
GD8000 User Guide
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Table of Contents
Notices, Compliance and Safety .........................5
Copyright Notices ................................................5
Disclaimer ............................................................. 5
Trademark and Patent Notice ............................ 5
Compliance Statements ..................................... 5
Compliance Statement for Canada ................... 6
Fax Branding ........................................................ 6
Warnings and Cautions ...................................... 6
Safety .................................................................... 7
Service and Upgrade Safety and Precautions .................... 7
Battery Pack Safety and Precautions ................................. 8
Getting Started..........................................................9
Standard Features ............................................... 9
Optional Features ................................................ 9
Operating System Information .......................... 9
Tips for New Owners .......................................... 9
Turning Off the Computer .................................. 9
Getting Familiar With Your Computer ..............10
Front View .......................................................... 10
Left Side View .................................................... 11
Right Side View .................................................. 12
Back Edge View ................................................. 12
Bottom View ...................................................... 13
Keyboard Basics ................................................ 14
Primary Keys...................................................................... 14
Arrow Keys ........................................................................ 15
Function Keys and Key Combinations .............................. 15
Numeric Keypad ................................................................ 16
Lock Keys .......................................................................... 16
Windows Keys ...................................................................17
Radio ON/OFF Switch (option) ......................... 17
To Turn all Radios on or off ........................................... 17
Application Launch Key .................................... 17
To Program the Application Launch Key .................... 17
Touch Screen Display ....................................... 18
Install the Stylus Tether ..................................................... 18
Calibrate the Touch Screen ............................................... 18
Adjusting Display Brightness ............................................ 18
Adjusting Display Resolution ............................................ 18
Auto Dim Feature .............................................................. 19
Simultaneous or Extended Display .................................. 19
LCD Heater ........................................................................ 19
Cursor Visibility ................................................................. 19
Lid Switch ........................................................... 19
LED Status Indicators ........................................20
Audio ................................................................... 21
To Adjust the Volume ........................................................ 21
Inserting the Card .............................................................. 21
The PC Card Slot ................................................ 21
Ejecting a Card .................................................................. 22
Touchpad ............................................................22
To Select Objects .............................................................. 22
To Drag .............................................................................. 22
Adjusting the Touchpad Settings ..................................... 22
Touchpad Precautions ....................................................... 22
Smart Card or EXPRESS Card Slot (option) ..23
To Insert a Card ................................................................. 23
To Remove a Card ............................................................. 23
The Hard Disk Drive (HDD) ...............................23
Replacing the hard disk drive ............................................ 23
Hard Disk Drive Heater ..................................................... 24
The Media Bay ................................................... 24
To Change Swappable Media Bay Device ....................... 24
To Insert a Disk ................................................................. 24
To Remove a DVD or CD .................................................. 24
Precautions for Handling DVDs and CDs ......................... 25
Computer Security ............................................ 25
Security Slot ...................................................................... 25
BIOS Level Passwords ..................................................... 25
Smart Card Reader (Option) ............................................. 25
Fingerprint Scanner (Option) ............................................. 25
Stealth Mode ..................................................................... 25
Trusted Platform Module (TPM) ....................................... 25
Ports and Connectors ....................................... 26
ENERGY STAR® ..........................................................................................26
Making Connections .............................................27
Attaching Power ................................................27
To Attach AC Power .......................................................... 27
To Use the Vehicle Adapter (optional) ............27
USB Devices ....................................................... 27
External keyboard or pointing device................................ 27
Fax/data modem................................................28
External Monitor or Video Device ................... 28
Using Simultaneous Display ............................................. 28
Using Extended Display .................................................... 28
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Table of Contents
Wireless Communication ....................................29
WLAN radio option ...........................................29
About WLAN ..................................................................... 29
CRMA Express WWAN (option) ......................29
HSPA ................................................................................. 29
EDGE/GPRS/GSM Network ............................................. 29
UMTS/GPRS/GSM Network ............................................ 29
EV-DO Rev A - EV-DO Rev 0/1xRTT/CDMA .................... 29
EVDO Rev. A ..................................................................... 30
EV-DO/1xEV-DO/CDMA Network .................................... 30
GPS (option) .......................................................30
Bluetooth (option) ..............................................30
Antennas .............................................................30
Improving Radio Coverage .............................. 31
On the Street ..................................................................... 31
Inside a Building ................................................................ 31
When to use Landline Communication .......... 31
Operating with Battery Power ...........................32
Frequently Asked Battery Questions ..............32
The Battery .........................................................32
Using a battery for the first time ....................................... 32
Battery and Temperature .................................................. 32
Replacing the Battery........................................32
Charging .............................................................33
Discharging ........................................................33
Battery Charging ...............................................33
When to Replace the Battery ........................................... 33
Heat Considerations .......................................................... 33
Battery Calibration ............................................33
When to calibrate the battery: .......................................... 33
About Battery Calibration .................................................. 34
BIOS Level Battery Calibration ......................................... 34
Monitoring Battery Power ................................34
Low Battery Alarms .......................................................... 34
Managing Power................................................34
Low-Power States ............................................................ 34
Battery Tips ........................................................35
Tip 1. Avoid excessive heat and cold................................ 35
Tip 2. Prevent wasted power ............................................ 35
Tip 3. Calibrate your battery .............................................. 36
Tip 4. Get a good charge ..................................................36
Tip 5. Prevent data loss ..................................................... 36
Tip 6. Clean terminals ....................................................... 36
Tip 7. Storing batteries ...................................................... 36
Customizing Your BIOS ........................................37
Starting the Setup Utility ..................................37
Navigation and Help..........................................37
The Main Menu ..................................................38
The Advanced Menu .........................................39
Trusted Computing ........................................................... 39
Super I/O Configuration .................................................... 40
Fan Learning Function ....................................................... 41
Stealth Mode Configuration .............................................. 41
Extended Configuration .................................................... 42
The Boot Menu ..................................................44
The Security Menu ............................................45
The Exit Menu ....................................................45
Optional Equipment and Accessories ..............46
Surge Protection ................................................46
Vehicle Adapter ..................................................46
Temperature .......................................................46
Charging Activity ...............................................46
To connect the vehicle adapter ........................................ 46
Vehicle Dock .......................................................46
To charge a battery installed in the computer .................. 46
Communicating with Other Devices ............................... 47
External Antennas ............................................................. 47
Memory Upgrade .............................................. 47
Maintenance and Storage ...................................48
Taking care of your AC adapter .......................48
Servicing Your Computer .................................48
Storing Your Computer .....................................48
Taking Care of Your Batteries ..........................48
Taking Care of Your Hard Drive .......................49
For Internal Hard Drives .................................................... 49
For External PC Cards .......................................49
Cleaning Your Computer ..................................49
Cleaning the Outside Case ............................................... 49
Cleaning the Display ......................................................... 49
Cleaning the External Power Connector ....................... 49
Cleaning the RJ-11/ RJ-45 / USB Connectors ................ 49
Data Backup .......................................................50
Saving Important System Information ............................. 50
Data Recovery ....................................................50
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Table of Contents
Option 1: Restoring System Information ........................ 50
Option 2 : Restoring a Backup ......................................... 50
Option 3: Restoring Drive C: ............................................. 50
Client Care Center (CCC) ................................... 51
Services Expertise ........................................................... 51
Product Support - Downloads ......................... 51
Service and Support ..............................................51
Troubleshooting .....................................................52
Application Troubleshooting ..........................52
My application locks up, acts strangely, or produces a Gen-
eral Protection Fault (GPF) error or blue screen ............... 52
Battery Troubleshooting ................................... 52
The battery does not charge ............................................. 52
The batteries take much longer than seven hours to charge
52
The batteries don’t last very long ..................................... 52
The gas gauge isn’t full after charging the battery ........... 53
The gas gauge reads “full,” but the charging LED is still lit 53
My battery seems to have less and less capacity ........... 53
Display / Touch Screen .....................................53
The display performance is slow ...................................... 53
I can’t read the display ...................................................... 53
The underlined, inverse, and hypertext characters are difficult
to read on the screen ........................................................ 53
I can’t see the cursor while using the DOS editor ........... 53
I changed my display resolution, but I see no difference on
the screen .......................................................................... 53
Nothing happens when I try to use the stylus on my touch
screen ................................................................................ 53
The touch screen doesn’t respond after a suspend ........ 53
Hard Disk ............................................................53
The hard disk will not spin up so the computer can’t boot up
53
Keyboard and Mouse Troubleshooting ..........54
Something unexpected happens when I press a key ..... 54
Incorrect characters appear on the screen when I press
certain keys ....................................................................... 54
I have difficulty double-clicking the mouse fast enough . 54
Modem Troubleshooting ..................................54
The modem doesn’t work ................................................ 54
The modem doesn’t dial a number .................................. 54
The modem dials and receives an answer but does not
establish a connection ...................................................... 54
PC Cards ...........................................................54
I can’t remove the PC card................................................ 54
Read Error .......................................................................... 54
The computer locks up when I remove the PC card ....... 54
Miscellaneous Troubleshooting ......................54
The computer shuts off unexpectedly ............................. 54
The speaker volume is too high or too low ...................... 54
The computer won’t turn on ............................................. 54
The computer won’t turn off............................................. 54
The computer enters suspend mode too quickly ............ 55
The computer doesn’t automatically suspend ................. 55
The system date and time are incorrect ........................... 55
I receive an “out of memory” error message .................. 55
Holding down the Power button to reset the computer
doesn’t always work ......................................................... 55
The computer doesn’t make any sounds, even during boot-
up ....................................................................................... 55
The fan stopped running ................................................... 55
Can I improve the startup speed of my programs by cleaning
up and rearranging files on the hard drive? ...................... 55
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Notices, Compliance and Safety
Identification: GD8000 User Guide
Copyright Notices
© Copyright 2009 General Dynamics. All rights reserved.
No part of this document may be reproduced, transmitted,
transcribed, stored in a retrieval system, or translated into
any other language or computer language in whole or in
part, in any form or by any means, whether it be electronic,
mechanical, magnetic, optical, manual, or otherwise, without
the prior written consent of General Dynamics Itronix
Corporation, 12825 E. Mirabeau Parkway, Spokane Valley, WA
99216.
Disclaimer
General Dynamics Itronix reserves the right to revise the
manual and make periodic changes to the content without
a direct or inferred obligation to notify any person of such
revision or changes. General Dynamics Itronix Corporation
does not assume responsibility for the use of this manual, nor
for any patent infringements or other rights or third parties
who may use the manual.
This document contains proprietary information of General
Dynamics Itronix Corporation.
This product is available for purchase under General Dynamics
Itronix’s standard terms and conditions of sale. Hardware
products may be reconditioned, or be manufactured from
parts and components that may be new, used, rebuilt, or
recycled and in some cases, the hardware product may not
be new and may have been previously installed. In any event,
General Dynamics Itronix warranty terms apply.
Trademark and Patent Notice
Itronix is a registered trademark of General Dynamics Itronix
Corporation.
Microsoft, MS, Windows, and MS-DOS are registered
trademarks of Microsoft Corporation.
The following United States Patent Numbers apply to any
unit which incorporates a DVD drive - 5,434,678; 5,589,945;
5,913,013; 6,151,444; and 6,208,805.
This product incorporates copyright protection technology
that is protected by U.S. patents and other intellectual property
rights. Use of this copyright protection technology must be
authorized by Macrovision, and is intended for home and
other limited viewing uses only unless otherwise authorized
by Macrovision. Reverse engineering or disassembly is
prohibited.
ENERGY STAR® is a registered trademark of the U.S.
Environmental Protection Agency. As an ENERGY STAR
partner, General Dynamics Itronix has determined this
computer meets ENERGY STAR program requirements for
computers.
Compliance Statements
The GD8000 computer has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part
15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
The GD8000 computer complies with Part 68 of the FCC Rules.
On the bottom of this equipment is a label that contains,
among other information, the FCC registration number
and ringer equivalence number (REN) for this equipment. If
requested, this information must be provided to the telephone
company.
The REN is used to determine the quantity of devices which
may be connected to the telephone line. Excessive RENs on the
telephone line may result in the devices not ringing in response
to an incoming call. In most, but not all areas, the sum of the
RENs should not exceed five (5.0). To be certain of the number
of devices that may be connected to the line, as determined by
the total RENs, contact the telephone company to determine
the maximum REN for the calling area.
The GD8000 computer may be connected to the telephone
network using the RJ-11 jack provided.
If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. If advance notice
isn’t practical, the telephone company will notify the customer
as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations, or procedures that could affect the
operation of the equipment. If this happens, the telephone
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Notices, Compliance and Safety
company will provide advance notice in order for you to make
the necessary modifications in order to maintain uninterrupted
service.
If trouble is experienced with this equipment, please contact
the equipment manufacturer for repair and/or warranty
information. Do not attempt repairs of this equipment
yourself without obtaining manufacturer authorized parts and
documentation. If the trouble is causing harm to the telephone
network, the telephone company may request you remove the
equipment from the network until the problem is resolved.
Compliance Statement for Canada
NOTICE The Industry Canada label identifies certified
equipment. This certification means that the equipment meets
certain telecommunications network protective, operational
and safety requirements as prescribed in the appropriate
Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to
the user’s satisfaction.
Before installing this equipment, users should ensure that
it is permissible to be connected to the facilities of the local
telecommunications company. The equipment must also
be installed using an acceptable method of connection. The
customer should be aware that compliance with the above
conditions may not prevent degradation of service in some
situations.
Repairs to certified equipment should be made by a
representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company
cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical
ground connections of the power utility, telephone lines, and
internal metallic water pipe system, if present, are connected
together. This precaution may be particularly important in rural
areas.
CAUTION Users should not attempt to make such
connections themselves, but should contact the appropriate
electric inspection authority, or electrician, as appropriate.
The Ringer Equivalence Numbers (REN) are:
GD8000 non-radio: 0.5B
NOTICE The Ringer Equivalence Number (REN) assigned to
each terminal device provides an indication of the maximum
number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any
combination of devices subject only to the requirement that the
sum of the Ringer Equivalence Numbers of all the devices does
not exceed 5.
The GD8000 computer may be connected to the telephone
network using the RJ-11 jack provided.
Fax Branding
The Telephone Consumer Protection Act of 1991 makes it
unlawful for any person to use a computer or other electronic
device to send any message via a telephone fax machine
unless such message clearly contains in a margin at the top
or bottom of each transmitted page or on the first page of the
transmission, the date and time it is sent and an identification
of the business or other entity, or other individual sending the
message and the telephone number of the sending machine or
such business, other entity, or individual.
In order to program this information into your fax machine, you
should complete the following:
This information is entered through the FAX application
software you have installed. Consult your FAX software
documentation for instructions about entering this information.
Warnings and Cautions
WARNING It is important that only authorized personnel
service and attempt repairs on the equipment. Unauthorized
service or repair may void the warranty and any maintenance
contract in effect for the equipment. Unauthorized service
personnel might be subject to shock hazard on some
equipment if removal of protective covers is attempted.
There is danger of explosion if the battery is incorrectly
replaced. Replace only with the same or equivalent type
recommended by the manufacturer. Dispose of used batteries
according to the manufacturer’s instructions.
The product you have purchased is powered by a rechargeable
battery. The battery is recyclable and, under various state and
local laws, it may be illegal to dispose of this battery into the
municipal waste stream. Do not crush the battery or place it in
a fire. Check with your local solid-waste officials for details on
recycling options or proper disposal.
CAUTION Internal components of the GD8000 computer will
be damaged if exposed to contaminants. When dust covers,
the PC card door, or the bottom access panel are open on the
computer, shield the unit from all contaminants such as liquids,
rain, snow, and dust.
This device may contain a WLAN radio transmitter, a WPAN
radio transmitter, and a WAN radio transmitter.
Each internal radio may or may not have an individual FCC
Identifier label. That FCC Identifier label is not applicable to this
configuration. Only the external FCC ID label is applicable.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Notices, Compliance and Safety
detergents are not recommended cleaning solutions and
may void your warranty. For system decontamination
recommendations please contact your service technician.
Slots and openings in the computer case are for ventilation
purposes. Do not block or cover these openings or the system
could overheat.
Do not place the product on a soft surface such as a bed, sofa, or
rug where the ventilation slots and openings may be blocked.
Do not place this product near or over a radiator or heat register.
Do not place this product in a built-in installation unless proper
ventilation is provided.
Do not operate the computer at temperatures above 140°F (60°C)
or below -10°F (-23C).
Do not store the computer at temperatures above 167°F (75°C) or
below -67°F (-55°C).
Do not step on or place anything on the power cord.
Do not slam the display lid when you close it.
Do not place any object on top of the computer.
If you use the computer with an extension cord, ensure that the
total ampere ratings of all the devices sharing the extension do
not exceed the rating of the extension cord or the rating of the
wall outlet.
Do not push foreign objects into the computer through any of the
slots or openings. Dangerous voltages are present, which could
cause electric shock, fire, or damage sensitive components.
The computer is designed to withstand spills. If a spill occurs,
immediately power off the computer and wipe it down.
For best results, use a power strip with a built-in surge protector.
Do not use inferior extension cords as this may result in damage
to your computer.
FAA regulations require that all transmit/receive devices be
turned off during flight. If you have radios in your computer
(including GPS) and your computer is equipped with a Radio
ON/OFF Switch, please use it to turn your radios off during
flight. If you have radios and you do not have a switch to turn
the radios off, either leave your computer off during flight or
contact your help desk for assistance.
Service and Upgrade Safety and Precautions
Do not service this product yourself. Opening or removing
covers may expose you to dangerous voltage points or
other risks and may void your warranty. Damage caused by
servicing that is not authorized may void your warranty. If your
computer needs service, remove power and turn it off, then
contact authorized service personnel.
Refer all servicing to authorized service personnel under the follow-
ing conditions:
When the power cord or plug is damaged or frayed.
If the product does not operate normally when the operating
Only the antenna with which an intentional radiator is
authorized may be used with the intentional radiator.
The WAN embedded antenna location is in the upper center
edge of the display screen and is not to be modified.
The WPAN embedded antenna location is near the lower left
edge of the Keyboard and is not to be modified.
The WLAN embedded dual antennas are located internally in
the upper right and left edges of the display screen and are not
to be modified.
To comply with FCC RF exposure requirements when using the
WAN radio transmitter, a minimum separation distance of 20
cm must be maintained between the upper center edge of the
display screen antenna and all users/bystanders.
When using the WLAN transmitter, a minimum separation
distance of 20 cm must be maintained between the upper right
and left edges of the display screen and all users/bystanders.,
The WAN transmitter, WLAN transmitter and WPAN
transmitter should be turned off before carrying the laptop PC
in order to comply with
FCC RF exposure requirements.
The equipment has been approved to [Commission Decision
“CTR21”] for pan-European single terminal connection to the
Public Switched Telephone Network (PSTN). However, due to
differences between individual PSTNs provided in different
countries the approval does not, of itself, give an unconditional
assurance of successful operation on every PSTN network
termination point.
In the event of problems, you should contact your equipment
supplier in the first instance.
Safety
Do not proceed beyond a WARNING or CAUTION until the
indicated conditions are fully understood and met.
Read these instructions carefully. Following these guidelines
will help prevent damage to your computer and help protect
your personal safety.
Read and follow all WARNINGS, CAUTIONS and instructions
marked on the product and noted in this documentation.
Before using your computer, read the Power Management
section to familiarize yourself with basic battery information and
ensure optimum performance.
CAUTION To reduce the risk of fire, only use a No. 26 AWG or
larger telecommunication line cord.
CAUTION This notebook computer is designed to be used
with the provided dedicated AC Adapter or Vehicle Adapter.
Unplug the computer from the power outlet before cleaning.
Use a damp cloth for cleaning. Aerosols, solvents, or strong
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Notices, Compliance and Safety
instructions are followed. Adjust only those controls that are
covered by the instructions in this manual.
If the product exhibits a distinct change in performance,
indicating a need for service.
Before performing any manufacturer authorized service or upgrade,
first follow these instructions:
Prevent damage from static electricity by following ESD
precautions.
Place the computer on a clean, flat surface.
Turn off the computer and disconnect the power supply.
Undock the computer if it is in an office dock or vehicle dock.
Disconnect any attached peripherals.
Disconnect any attached network, telephone or
telecommunication line.
Remove any PC Cards, EXPRESS Cards, Smart Cards, CDs, DVDs
or any other media in your computer’s slots or bays.
Remove the battery (See Battery Removal).
Remove the hard drive (See Hard Disk Drive Removal).
Battery Pack Safety and Precautions
WARNING! There is danger of explosion if the battery is
incorrectly replaced. Replace only with a manufacturer approved
battery.
WARNING! Dispose of used batteries promptly and
according to the manufacturer’s instructions
WARNING! Batteries may explode if not handled properly.
Do not disassemble, open, puncture or dispose of battery packs
in a fire. The battery pack could burst or explode releasing
hazardous chemicals.
WARNING! Keep battery packs away from children.
Follow the safety instructions printed on the battery.
Only use approved manufacturer approved battery packs with
your computer.
Do not abuse, deliberately pierce, or subject the battery pack to
excessive impact.
Immediately discontinue use of the battery if it appears damaged
or abnormal in any way and consult your local provider for
advice.
Do not immerse the battery pack in liquid.
Do not short together the battery connections. Do not store the
battery pack with metallic objects due to the risk of short circuit.
Battery chemical leakage is harmful. In the unlikely event of
battery leakage; DO NOT TOUCH. In case of accidental contact
with the eyes or skin, immediately wash with running water and
seek medical advice. In the case of accidental ingestion, seek
immediate medical attention.
Follow Battery Tips for use and storage.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Standard Features
DynaVue® Touch Screen Display
Shock-mounted, ruggedized, removable Hard Disk Drive with
heater
Fully-rugged magnesium case
Full-size keyboard with embedded numeric keypad and 12
function keys
Capacitive Touchpad
Internal 56K V.92 Fax/Modem
Lid Switch: The lid switch can be configured to suspend your
computer when the lid is closed and to resume when the lid is
opened.
Application Launch Key and user programmable button
Internal Gigabit Ethernet LAN
Three USB 2.0 Ports
Type II PC Card Slot
Audio Jacks for external speakers and microphone and internal
speakers and microphone
Stealth Mode: This feature allows you to use the computer in
an environment where sound and light could be dangerous or
disruptive
Microsoft Windows XP SP3 or Microsoft Windows Vista operating
system
Three-year limited warranty
Optional Features
Below is a list of some of the optional features supported by
your computer. Contact your authorized dealer if you decide to
perform a key component upgrade.
Fingerprint Scanner
Radio ON/OFF Switch
Smart Card or EXPRESS Card/54 slot
CRMA Express radio technology: Flexible, upgradeable radio
module for significant cost savings
Integrated Wireless LAN Communications: 802.11a/b/g Wireless
LAN with Mini-PCI wireless card support
Bluetooth
GPS
Media Bay Device: DVD multi drive or media bay battery
Backlit Keyboard
Hazloc
Memory
Extra Hard Disk Drive (HDD)
Operating System Information
For information and help with Windows XP, select Start, Help
and Support. Under Pick a Help Topic, select Windows Basics
to open The Windows XP Help and Support Center, an online
orientation of the Windows XP Operating System.
For information and help with Windows Vista, select Start,
Welcome Center. Under Get Started with Windows, select
Show all 13 items.
Tips for New Owners
Back up files often. Users who need to manage large amounts of
data may wish to use backup devices.
Create a set of recovery CDs or DVDs to recover your hard disk
in case it becomes corrupted. To do this, use the Recovery CD
Wizard by selecting Start, Programs, Mobile Computer Tools.
Don’t leave passwords anywhere on your notebook or carrying
case.
Install antivirus software and keep it updated.
For added security, consider using a computer lock with the com-
puter’s Security Slot.
Develop ergonomic work habits to help prevent related health
issues. The science of ergonomics studies the relationship
between health and a suitable work environment. For more
information on ergonomics, contact your nearest computer
bookstore, local library, reputable website.
Turning Off the Computer
To turn off your computer select Start, Shut Down, Shut Down
and follow the instructions on the screen.
If you are going to be away from the computer for a short
period, you can conserve power without shutting down the
system. See Managing Power and Battery Tips for details.
NOTE If you are unable to shut down your computer
normally, follow the instructions in Troubleshooting.
CAUTION Shutting off the computer improperly may result
in data loss.
Getting Started
# Feature Description
1 Display Latch The display latch holds the display when closed
2 Display 13.3-inch DynaVue® XGA, outdoor-viewable, color display with an integrated touch screen
3 Internal Microphone Integrated, weatherized microphone can be used with various software applications that
require audio input
4 Pen / Stylus Slot Store the provided custom touch screen pen (stylus) in this slot below the touchpad
5 Right Tether Slot You can attach a stylus tether here
6 Handle Integrated handle for convenient carrying
7 Touchpad Buttons Use like the buttons on a mouse
8 Left Tether Slot You can attach a stylus tether here
9 Touchpad Use for navigation
10 Keyboard Standard keyboard with embedded numeric keypad
11 Button and LED strip Area above the keyboard with the power button, Radio ON/OFF Switch, Application
Launch Key and LED Status Indicators
Front View
GD8000 User Guide
General Dynamics Itronix | 72-0137-001
1
2
3
4
5
6
7
8
9
10
11
Getting Familiar With Your Computer
GD8000 User Guide
General Dynamics Itronix | 72-0137-001
# Icon Feature Description
1 Back Handle Mount The back handle mount, located on both sides of the computer is used with an
optional back handle
2DC-in Jack Connects to an AC power adapter
3Network Jack (RJ45/LAN) Connects to an Ethernet-based network. Connection speed is 10/100/1000 Mbps
4Modem Jack (RJ11) Connects a phone line to the internal fax/data modem. It can transmit data using
the 56 Kbps V.90 or V.92 protocol, and send and receive faxes at 14.4 Kbps.
NOTE In some countries, local regulations may not permit the use of the fax/
modem designed for this system. In this case, you may use a PCMCIA modem
5Microphone Jack Connect a microphone to this jack to record audio
6Audio Out Jack Connect external speakers or a stereo headset to this jack to listen to multimedia
7 Cooling Fan Exhaust Cooling Fan exhaust area. Do Not Block. This area may become hot as air vents
from the computer
8External Monitor Port Connects to a display monitor (up to 2048x1536 resolution)
9 Smart Card Reader or
Express Card Slot option
Depending on your configuration, use with a Smart Card or EXPRESS Card
123 4 5 6 7 8 9
Getting Familiar With Your Computer
Left Side View
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
# Feature Description
1 Battery Release Lock Press this in (toward the display) to unlock the battery
2 Battery Release Latches Slide these toward the center of the unit to release the battery
3 Cooling Fan Intake Air intake for fan. Do NOT block this area
4Security Slot The security slot can be used with a standard laptop-locking device, such as a
Kensington lock. You can connect the computer to a large object with the lock
to prevent theft. See the documentation that comes with your lock for more
information.
# Icon Feature Description
1 Three USB 2.0 Ports Connects to USB devices (e.g., USB digital camera)
2Serial Port Connects your computer to serial devices such a fax/modem or a serial mouse.
This port is identified as COM1
3 PC Card Slot Use this slot for Type II PC Card devices
4 Media Bay Combo DVD-ROM/CD-RW, DVD Multi-Drive (DVD-RAM/DVD-ROM/DVD-RW/CD-R/
CD-ROM/CD-RW), or second battery module
5 Back Handle Mount The back handle mount located on both sides of the computer is used with an
optional back handle
1 2 3 4 5
23 4
1
Right Side View
Getting Familiar With Your Computer
Back Edge View
GD8000 User Guide
General Dynamics Itronix | 72-0137-001
# Feature Description
1 Dual External Antenna
Connector (DEAC)
The DEAC gives you the ability to switch the internal WLAN and WWAN to an external
antenna to gain better performance when you are in a vehicle.
2 CRMA Express Module Upgradeable WWAN radio module (optional)
3 Memory compartment User expandable memory slot
4 WLAN compartment Integrated wireless LAN radio
5 Speakers Integrated stereo speakers for audio output
6 Hard Disk Drive Locks Open and turn these to lock or unlock the removable hard disk drive
7 Docking Connector 84-pin cradle connector that mates with the Vehicle Dock, or Office Dock
8 Media Bay Release After unlocking the media drive, slide this to release the media drive.
9 Media Bay Lock Slide Slide this to unlock the media drive before releasing it.
10 Battery Pack Smart Lithium-Ion battery
1
2
3
4
6
7
8
9
10
5
Getting Familiar With Your Computer
Bottom View
GD8000 User Guide
Keyboard Basics
General Dynamics Itronix | 72-0137-001
The GD8000 features:
Full size, glow-in-the-dark (GID) keys on a 85-key keyboard
Twelve function keys
Embedded numeric keypad
Application Launch Key (programmable button)
Radio ON/OFF Switch (option)
Ergonomically designed wide palm rest located below the keyboard.
Key Description
ALT The ALT (alternate) key is used with other keys to perform special tasks. On some operating systems
pressing CTRL+ALT+DEL twice soft reboots the computer.
BACKSPACE The BACKSPACE key, sometimes represented on the keyboard as a left arrow, moves the cursor one posi-
tion to the left. The character to the left of the cursor is erased.
CAPS LOCK Pressing the CAPS LOCK key one time locks keys A through Z in the UPPER CASE position. Pressing the
CAPS LOCK key again returns the letters to lower case. While in the upper case mode, pressing the SHIFT
key results in lowercase characters when entered. You still have to use the SHIFT key to display characters
located on the upper portion of the keyboard. For example, press SHIFT+8 to type an asterisk (*), even
when the CAPS LOCK key is activated.
The Caps Lock LED lights when the keyboard is in Caps Lock mode.
CTRL The CTRL (control) key works with other keys to perform a variety of functions.
ENTER The ENTER key signals the computer that you have completed your entry. This is your way of telling the
computer to process the information that you have entered.
ESC The ESC (escape) key allows you to exit a pop-up window or message box.
PRTSC In Windows, pressing the PRTSC (print screen) key or ALT+PRTSC key copies the current screen or window
to the clipboard so you can paste it into documents.
SHIFT The SHIFT key changes the keys A through Z to the UPPER CASE position. When you press an alphabetic
key, the character appears as a capital letter. When you press SHIFT with other keys, the characters on the
upper part of the keys appear. For example, pressing SHIFT+7 displays an ampersand (&).
FN Some special FN (function) keys have been established to perform important tasks when pressed in
combination with the FN key. These keys are described later in this document. The FN key legend is color
keyed to other special keys on the keyboard.
SPACEBAR Use the SPACEBAR to enter a space and move the cursor one character to the right.
TAB The TAB key moves the cursor to the next tab stop or field. Tab stops are defined by your operating system
or application program. Press the TAB key to move from one field or text box to another.
Primary Keys
Getting Familiar With Your Computer
GD8000 User Guide
Arrow Keys
General Dynamics Itronix | 72-0137-001
The arrow keys are defined by the software application.
UP ARROW: usually moves the cursor up one line. In some cases, you can use
the up arrow to make selections from menus and scrollable list boxes.
DOWN ARROW: usually moves the cursor down one line. In Windows, you can
use the down arrow to make selections from menus and scrollable list boxes.
RIGHT ARROW: usually moves the cursor one character position to the right.
LEFT ARROW: usually moves the cursor one character position to the left.
Function Key Icon Function Description
FN+F1 Screen blank Turns off the display screen backlight. Press it again to turn
the light back on.
FN+F2 Display toggle Switches the display output between the display screen,
external monitor (if connected) and both the display screen
and external monitor
NOTE When a DVD or VCD is playing display toggle is
disabled.
FN+F3 Standby Puts the computer in standby mode.
FN+F4 Keyboard Backlight
Brightness Down
Decreases the keyboard backlight brightness if you have the
optional EL keyboard.
FN+F5 Keyboard Backlight
Brightness Up
Increases the keyboard backlight brightness if you have the
optional EL keyboard.
FN+F6 Display Brightness
Down
Decreases the screen brightness
FN+F7 Display Brightness Up Increases the screen brightness
FN+F8 Audio Volume Down Decreases the audio volume
FN+F9 Audio Volume Up Increases the audio volume
FN+F10 Speaker on/off Turns the speakers on and off; mutes the sound
FN+RIGHT ALT Touchpad on/off Toggles the touchpad on and off
FN+ LEFT SHIFT Keyboard backlight Toggles the keyboard backlight (option) on and off
Function Keys and Key Combinations
When using function keys, press and hold the FN key before pressing the other key in the key combination.
Arrow Keys
Getting Familiar With Your Computer
GD8000 User Guide
Numeric Keypad
General Dynamics Itronix | 72-0137-001
The embedded numeric keypad consists of sixteen keys
that make number intensive input more convenient. It is
indicated by small characters located on the lower right
corner of the key. Press NUMLK to enable or disable the
numeric keypad.
Lock Key Description
CAPS LOCK Pressing the CAPS LOCK key one time locks keys A through Z in the UPPER CASE position. Pressing the
CAPS LOCK key again returns the letters to lower case. While in the upper case mode, pressing the SHIFT
key results in lowercase characters when entered. You still have to use the SHIFT key to display characters
located on the upper portion of the keyboard. For example, press SHIFT+8 to type an asterisk (*), even
when the CAPS LOCK key is activated.
The Caps Lock LED lights when the keyboard is in Caps Lock mode.
NUM LOCK When NUM LOCK is on, the embedded keypad is in numeric mode. The keys function as a calculator (with
the arithmetic operators +, -, *, and /). Use this mode when you need to do a lot of numeric data entry.
Alternately, connect an external keypad. See External keyboard.
The Num Lock LED lights when the keyboard is in Num Lock mode.
SCROLL LOCK Enters Scroll Lock mode. Scroll Lock varies between applications. It does not work with some applications.
The Scroll Lock LED lights when the keyboard is in Scroll Lock mode.
Lock Keys
The keyboard has three lock keys you can toggle on and off.
Standard Key Key with Numlock On
77
88
99
0*
U4
I5
O6
P-
J1
K2
L3
;+
M0
..
//
ENTER Carriage Return
Getting Familiar With Your Computer
Numeric Keypad
GD8000 User Guide
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
General Dynamics Itronix | 72-0137-001
Key Icon Description
Windows Logo Key Start button. Combinations with this key perform special functions. Below are a few
examples:
+ TAB (Activates next Taskbar button)
+ E (Opens My Computer in Windows Explorer)
+ M (Minimizes all Windows)
SHIFT + + M (Restores Minimized Windows)
+ R (Displays Run dialog box)
Refer to Keyboard Shortcuts in Windows Help and Support for a complete list of
Windows key combinations.
Application Key Opens the application’s context menu (same as right-click)
Radio ON/OFF Switch (option)
The keyboard has two keys that perform Windows-specific functions.
CAUTION FAA regulations require that all transmit/receive devices be
turned off during flight. If you have radios in your computer (including
GPS) and your computer is equipped with a Radio ON/OFF Switch,
please use it to turn your radios off during flight. If you have radios
and you do not have a switch to turn the radios off, either leave your
computer off during flight or contact your help desk for assistance.
The wireless Radio ON/OFF Switch is the middle button above the
keyboard. This switch toggles the power on and off to all radio devices.
Radio devices include GPS, Bluetooth, WLAN, and WWAN radios.
To Turn all Radios on or off
1.
Slide the radio switch to the left to power off all radio devices (airplane mode).
2.
Slide the radio switch to the right to turn radio power on.
Application Launch Key
The application launch key is the right button above the keyboard.
To Program the Application Launch Key
3.
Click the Launch Key Control icon in the taskbar to open the launch key settings dialogue box.
4.
Select the application you want to open by right clicking on the icon (Windows Explorer, Internet Explorer, Email Application or Cus-
tom Application):
5.
If you choose Custom Application, type the name of the Application in the text field with either an .exe, .com or .bat extension, then
click on Open. You can also use this button to browse to the application of your choice
6.
Select the check mark button to save and close or select the X at the top of the window to cancel and close.
Getting Familiar With Your Computer
Radio On/Off
Switch
Application
Launch Key
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Touch Screen Display
The GD8000 features a 13.3-inch, XGA, outdoor-viewable,
color display with an integrated touch screen. You can start
programs and input data on the touch screen using an
approved pen (stylus) that comes with the computer. The
Colorvue™ Transmissive display technology uses a built-in
backlight for easy reading in most ambient light conditions.
DynaVue® display technology provides improved outdoor
visibility and even works well in sunlight.
CAUTION To avoid damaging the display, do not slam it
when you close it. Also, do not place any object on top of the
computer when the display is closed.
Install the Stylus Tether
1.
Insert one tether loop through one of the holes on the end of the
stylus, then pull it back through the adjacent hole.
NOTE The holes in the stylus are notched on one side and
smooth on the other. Feed the tether through the smooth side
first, so that it lies inside the notch when finished.
2.
Insert the free end of the tether through the loop and pull the
slack back through the loop to secure the stylus.
3.
Repeat these steps with the other end of the tether to attach it to
one of the tether slots on the front on your computer.
Calibrate the Touch Screen
1.
Press down on one side of the stylus to remove it from its slot
below the touchpad.
2.
From the Start menu select All Programs, eGalaxTouch, Con-
figure Utility.
3.
On the eGalaxTouch dialogue box, select the Tools tab and then
click the Linearization Button. This will initiate 9 pt calibration.
4.
Use an approved stylus and follow the instructions provided to
complete touch screen calibration.
5.
Click OK to save the new settings and click OK again to begin
using your computer.
Adjusting Display Brightness
Windows XP:
Press FN + F6 to decrease display brightness
Press FN + F7 to increase display brightness
Windows Vista:
1.
Click Start, Control Panel and open the Mobile PC menu.
2.
Under Windows Mobility Center, click Adjust Screen Bright-
ness. Under Display Brightness, use the slide bar to adjust
display brightness.
Press down to remove stylus
Getting Familiar With Your Computer
Adjusting Display Resolution
Windows XP:
1.
Right click on the desktop.
2.
Select Properties and then select the Settings tab. The dialog
box indicates the monitor screen resolution.
3.
Use the slide bar to adjust the resolution. Normally, you should
use the resolution suggested for the display or monitor.
Windows Vista:
1.
Click Start, Control Panel and select Appearance and Person-
alization.
2.
Click Adjust Screen Resolution.
3.
Use the slide bar to adjust the resolution.
NOTE Using a lower resolution than the screen was designed
for will reduce the area of the display. You can stretch low
resolution displays to full screen size by enabling Screen
Expansion on the Main Menu of the BIOS Setup Utility.
However, the stretching may cause distortion, especially to
fonts. Higher resolution modes may be used as long as the
monitor supports them.
smooth side
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Auto Dim Feature
To save the battery power, your computer automatically dims
the display when the computer is not attached to external
power.
NOTE You may still use the display brightness function keys
(FN+F6 and FN+F7) to adjust display brightness.
See Managing Power for more information on power
management features.
Simultaneous or Extended Display
This computer supports simultaneous LCD and external
display output via the external monitor port located on the
back edge of the computer. You can also connect other
output display devices such as LCD projection panels for large
audience presentations. See Attaching an External Monitor or
Video Device for more information.
FEATURE When using an external monitor you can extend
your desktop. This allows you to open and view one program
on the external monitor while viewing a different program on
your laptop’s display.
To Extend Your Desktop onto the External Monitor:
1.
Right click on the desktop.
2.
Select Properties to open the Display Properties dialogue box.
3.
Select the Settings tab.
4.
Click on the “2” in the Monitors section.
5.
Check “Extend my Windows desktop onto this monitor”.
6.
Select Apply and OK to save and exit. Now you can drag the
programs you want to view onto the external monitor.
LCD Heater
The GD8000 has a CCFL heater to improve display brightness
in a cold environment. The heater includes a film and heater
strip that is bonded over the CCFL area of the display. It is
designed to turn on when the temperature is cold enough
to impact display brightness and does not require user
intervention.
Cursor Visibility
To improve the visibility of the mouse cursor, you should:
Enable the “Pointer Trails” feature to add trailing cursors
Use a slow or medium speed/sensitivity level
You can combine a higher level of acceleration with a slow
or medium speed/sensitivity level. This allows you to move
the mouse cursor quickly by increasing your finger pressure,
while still providing a finer degree of control when you apply
minimum pressure.
NOTE To change the speed of the mouse, do the following:
For Windows XP:
Select Start, Settings, Control Panel, and then choose Mouse
to make adjustments.
For Windows Vista:
Select Start, Control Panel, and under Hardware and Sound,
choose Mouse.
Lid Switch
Your computer has a lid switch that can automatically suspend
and resume your computer when you close and open the
display. To change the power management settings for the lid
switch, perform the following:
For Windows XP:
1.
On the System Tray area of the Taskbar, right-click the Power
Saver icon ( or ).
2.
From the menu, select Configure Power Settings.
3.
Select the Advanced button.
4.
Select what you want to happen when you open or close the
display lid.
For Windows Vista:
1.
On the System Tray area of the Taskbar, right-click the DynaPow-
er icon .
2.
At the top of the grid, select the appropriate Power plan.
3.
Select the desired action settings for both battery or AC power.
4.
In the Power buttons and lid section, select the Lid Open Ac-
tion and Lid Close Action.
5.
Select Save Changes and repeat steps 2 through 4 until all
power plan settings you wish to modify.
NOTE The Lid Close Action default is Standby for Windows XP and
Sleep for Window Vista. The default Lid Open Action is Do Nothing.
Getting Familiar With Your Computer
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
LED Status Indicators
The activity indicators, located above the keyboard, light up
when a particular function of the computer is active. Each
indicator is marked with an icon.
# Icon Function LED Description
1 Power Lit Power is ON
Flashing Suspend to RAM
2Battery Lit Battery charging
Flashing Low Battery
LED off No battery / battery fully charged (will always be OFF without external
power connected to the unit)
3External Power Lit External power is connected to the unit
4WWAN Communication Lit WWAN radio is on
5WLAN Communication Lit Wireless LAN, Bluetooth, and/or GPS radio(s) are on
6Media Bay Lit The computer is equipped with a DVD/CDRW Combo, CD-ROM,
or DVD-ROM
7Disk Status (HW) Lit The hard disk drive is being accessed
8Caps Lock Lit The keyboard is in Caps Lock mode
9Number Lock Lit The keyboard is in Num Lock mode
10 Scroll Lock Lit The keyboard is in Scroll Lock mode
1234 5 6 7 8 9 10
Power LED
Wireless Modem LED
Display Hinge LEDs -
visible when the display lid is closed
Getting Familiar With Your Computer
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Audio
Your computer includes 24-bit high-fidelity stereo audio
output and an integrated microphone. You can also attach
external audio devices via the audio in and out jacks on the
left side of the computer.
To Adjust the Volume
To decrease volume, press FN+F8
To increase volume, press FN+F9
To mute the volume, press FN+F10
You can also adjust the volume with the Windows volume
control applet located on the taskbar. However, the volume
control function keys override the Windows volume control
applet. If your volume is too low or too high after setting
the volume in the applet, adjust the volume with the
function keys.
Inserting the Card
1.
The top side of a PC Card is usually identified with a label. Insert
the card into the slot with the top up and the edge with pinhole
contacts or arrow, going in first. You will feel some resistance as
the card slides into the back of the slot.
2.
PC Cards require drivers, or a program that allows the operating
system to use a specific device. Many drivers are included with
Windows so the PC Card will be automatically recognized; but if
not, you will be prompted to install the driver included with your
card.
3.
The PC Card becomes a removable disk drive and is assigned a
letter drive.
NOTE Please read the instructions included with individual PC
Cards. Some cards may be inserted with power on, while others
require that the computer be turned off.
Speakers
Audio Jacks
Microphone
LED Icon LED Description
Power Lit
Flashing
Power is ON
Suspend to RAM
Wireless Modem Lit
LED off
One or more installed radios are ON
All installed radios are OFF
Getting Familiar With Your Computer
The PC Card Slot
Use the PC card slot, located on the right side of the computer under the media bay, as an interface between your computer and
a variety of communications devices, such as network adapters, SCSI adapters, and fax/modems, or to provide additional data
storage capacity. Your computer’s PC Card slot supports single Type I or II PC Cards, 32-bit CardBus cards, and Zoomed Video
cards.
CAUTION Do not remove or change any hardware while your computer is hibernating or in a Sleep/Standby state.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Ejecting a Card
1.
First, exit the application using the card.
2.
On the taskbar, left-click on the Safely Remove Hardware icon
or .
3.
Press the slot eject button once to pop it out; then press it again
to eject the PC Card.
Getting Familiar With Your Computer
PC Card Eject Button
Touchpad
The integrated touchpad is a pointing device that senses
movement on its surface so the cursor responds as you move
your finger over of the touchpad. The buttons located directly
below the touchpad have the same function as a two-button
mouse. Press these buttons to make selections, drag objects,
or perform a variety of other functions depending on the soft-
ware.
To Use the Touchpad
1.
First, place your fingers on the keyboard in the normal typing
position. The touchpad is easily accessible by moving either your
left or right thumb off the space bar and onto the touchpad.
2.
Gently move your thumb across the touchpad in the direction
you want the cursor to move.
To Select Objects
1.
First, move the pointer over the object that you want to select.
2.
Double-tap the touchpad or double-click the left touchpad button.
The touchpad will respond like a mouse.
To Drag
1.
Place the cursor over the desired object.
2.
Press and hold the left button or tap the touchpad two times as if
you were double-clicking but do not remove your finger after the
second tap.
3.
Move the cursor to the desired location and release the button or
lift your finger to finish dragging.
Adjusting the Touchpad Settings
These settings allow you to change the orientation from right-
handed to left-handed, and fine-tune the pointer movement
and timing of clicks.
For Windows XP:
Select Start, Settings, Control Panel, Mouse, Buttons.
For Windows Vista:
1.
Select Start, Control Panel, Hardware and Sound, Mouse to
open the Mouse Properties window.
2.
Select the Device Settings tab and click on the Synaptics PS/2
Port Touchpad. Then choose settings to configure the proper-
ties for the touchpad. You can also open Synaptics PS/2 Port
Touchpad from the icon in the system tray.
Touchpad Precautions
The touchpad is a sensitive device. If not properly cared for,
it can be easily damaged. Please take note of the following
precautions:
Make sure the touchpad does not into come into contact with
dirt, liquids or grease.
Keep the touchpad area dry and clean.
Do not touch the touchpad if your fingers are dirty
Do not rest heavy objects on the touchpad or touchpad buttons
Keep your fingers dry and clean when using the touchpad.
Avoid tapping too hard. The touchpad is sensitive to finger
movements and responds best to light touches.
Touchpad
Touchpad Buttons
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
The Hard Disk Drive (HDD)
Your computer features a removable, shock-mounted hard disk to provide high-capacity storage and fast access. The operating
system and most programs are stored here. Your computer identifies the hard disk drive as drive C. You can do a one-time
configuration of your hard disk space through the HDD Space Setup Wizard. The Wizard can run when it is convenient for you;
however, should be run after first start-up.
See the BIOS Setup Utility to password protect your removable hard disk drive.
Remove screws Turn toward inside Remove by the ribbon
Getting Familiar With Your Computer
Replacing the hard disk drive
1.
You should print these instructions
before continuing. They will not be
available after you shut down the
computer in step two.
2.
Shut down the computer and remove
power.
3.
Remove the battery
(see Battery Removal)
Smart Card or EXPRESS Card Slot (option)
Your computer comes with a Smart Card Reader or ExpressCard slot (option) that supports ExpressCard/34 and
ExpressCard/54. This slot is located on the left side of the computer.
To Insert a Card
Insert the compatible card with the label side up into the slot
until it clicks into place. The card will appear as a removable
storage device that you can copy files to and from.
To Remove a Card
1.
Make sure no operation is using the card (such as file copying or
deletion).
2.
Press the card further into the slot to release the card. You will
hear a click.
3.
Remove the card
CAUTION Do not remove or change any
hardware while your computer is hibernating
or in a Sleep/Standby state.
4.
Turn the computer over so you are
looking at the bottom.
5.
If installed, use a Phillips screwdriver to
remove the two optional screws in the
hard disk drive cover.
6.
Flip open the HDD locks and turn
both of them toward the center of the
computer.
7.
Lift the HDD cover off of the computer.
8.
Using the ribbon, remove the HDD
from the computer.
9.
Line up the connectors and insert the
HDD in the computer.
1.
Replace the door and turn the HDD locks
toward the outside of the computer to
lock it.
2.
If desired, install the optional HDD screws.
10.
11.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Hard Disk Drive Heater
The hard disk drive heater warms the HDD before spinning
up in temperatures below 5°C, the minimum safe operating
temperature for the HDD. The heater is integrated and
operates as needed when the computer is on. If the
temperature is below 5°C when booting or resuming you will
see the message “Warming internal hard drive. Please wait...”.
The unit will continue booting when it detects the HDD is warm
enough to operate safely.
NOTE If you are using the computer in a cold temperature
environment and the battery level is too low for the heater to
operate, you will see the error message “Battery too low to
warm the hard drive. Shutting down...” and the computer will
shut down. Apply external power and reboot.
The Media Bay
Depending on your configuration, your computer may have
an optional DVD multi-drive (DVD-RAM/DVD-ROM/DVD-RW/
CD-R/CD-ROM/CD-RW) or media bay battery. The multi-drive
allows you to read data from DVDs and CDs, including audio
or video CDs, and enables you to burn your data onto a CD or
DVD recordable disc. Please refer to the recording software
online help for more information.
If you have the media bay battery, it extends your unplugged
runtime.
Your notebook identifies the drive with the letter following the
hard drive and/or recovery partition letter. If your hard drive is
C, then the media bay will be E if you have a recovery partition.
It will be D if you do not have a recovery partition.
To Change Swappable Media Bay Device
1.
Make sure the computer is not accessing the media bay drive.
2.
Open the media bay door cover.
3.
Double-click the Safely Remove Hardware icon on the Win-
dows tray taskbar.
4.
Select the Media Bay device, then select Stop.
5.
Wait for the “safe to remove hardware” message, then click
OK.
6.
Turn your computer over so you are looking at the bottom.
7.
If installed, remove the screw in the media bay lock.
8.
Slide the media bay lock toward the back of the computer and
hold.
9.
While holding the media lock in the unlocked position, slide the
media bay release toward the outside of the computer. The me-
dia bay should come part way out of the computer.
10.
Grasp the media bay device by the edges and pull straight out
until it is clear from the slot.
11.
Re-insert the next media bay device by firmly pushing it back into
the slot until it clicks into place.
CAUTION Do not remove or change any hardware while
your computer is hibernating or in a Sleep/Standby state.
To Insert a Disk
1.
Open the media bay door
cover.
2.
Insert the disk into the
media bay slot.
To Remove a DVD or CD
1.
Make sure the computer is not accessing the DVD drive.
2.
Press the eject button. The disk will automatically eject.
3.
Pick up the disk by the edges and remove it from the slot.
CAUTION When the computer is reading from a DVD or
CD, the Optical Disk Drive LED will flash on. Do not attempt to
Media Bay
Screw and Lock
Media Bay
Release
Getting Familiar With Your Computer
Multi Drive Eject Button
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Getting Familiar With Your Computer
remove a disk while this light is active.
Precautions for Handling DVDs and CDs
Keep these precautions in mind when handling DVDs and CDs:
Always hold the disk by the edges; avoid touching the surface of
the disk
Use a clean, dry, cloth to remove dust, smudges, or fingerprints.
Wipe from the center outward
Do not write on the surface of the disk
Extremes in temperature may damage disks. Store disks in a
cool dry place
Do not use benzene, thinners, or cleaners with detergent. Only
use cleaning kits designed for DVDs or CDs
Do not bend or drop the disks
Do not place objects on top of disks
Computer Security
Your computer includes several security features to help
prevent theft and protect data. These include a security slot,
multiple levels of password protection, an optional fingerprint
scanner, an optional Smart Card slot, stealth mode and Trusted
Platform Module (TPM).
Security Slot
The security slot located on the back edge of the computer
lets you connect a Kensington compatible computer security
lock so you can connect the computer to an immovable object
to prevent theft. Insert the lock into the notch and turn the key
to secure the lock. Some keyless models are also available.
See the documentation that comes with your lock for more
information.
BIOS Level Passwords
Passwords protect your computer from unauthorized access.
When set, no one can access the computer without entering
the correct password.
There are two types of passwords you can set:
Supervisor Password secures your computer against
unauthorized entry to critical parameters in the BIOS Utility
User Password secures your computer against unauthorized use,
and allows limited access to the BIOS Utility
NOTE Do not forget to set your password! If you forget
your password, please get in touch with your dealer or an
authorized service center.
Smart Card Reader (Option)
If your computer has the Smart Card Reader option, you can
use smart card technology for added security.
Fingerprint Scanner (Option)
The optional swipe style fingerprint scanner can be used for
all standard security uses. The optional fingerprint scanner
provides a greater level of security and convenience for your
GD8000 and your private data. Use the fingerprint scanner
instead of passwords for the following:
during computer login
during login at secure websites
when opening password protected applications
to provide encryption security for individual files
Fingerprint Scanner Software
Before using the fingerprint scanner, you must first install
compatible software. If the optional fingerprint scanner was
present during initial user setup, you should have the “Install
Finger Print Software” link on your desktop. Click this link and
follow the instructions to install the software. A wizard may
guide you through the process.
CAUTION Before installing any third party software, ensure
it is approved for use with this computer.
When accessing some secure websites, you may need
to specify you are using the fingerprint scanner instead
of a password. Refer to the fingerprint scanner software
documentation for setup information.
Stealth Mode
The stealth mode feature enables you to use the computer
where light or sound could be dangerous or disruptive, such as
a military or public safety environment. Enabling stealth mode
allows you to disable sound and light features such as system
beeps, the fan, and the display backlight. Refer to the BIOS
Setup Utility section for information about how to configure
stealth mode.
Trusted Platform Module (TPM)
Enable or disable TPM in the System BIOS. TPM provides a
platform root of trust which uniquely identifies a particular
platform and provides various crypto capabilities including
hardware-protected storage.
Fingerprint
scanner
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Ports and Connectors Icon Connection Location
RJ-11 Phone line/modem (internet and fax) Left Side
RJ-45 Ethernet Left Side
DC-in AC Adapter (power) Left Side
3 USB Universal Serial Bus
2.0
USB Peripherals such as a mouse, printer or optical disk
drive
Right Side
External Monitor External Monitor Left Side
Audio In Microphone Left Side
Audio Out Speakers or headphones Left Side
PC Card Slot Type II PC Cards Right Side
Smart Card Reader or
EXPRESS Card Slot
Smart Cards or EXPRESS Cards Left Side
Security Slot Computer lock such as a Kensington lock Back Edge
Multi I/O Docking Connector Compatible office dock or vehicle dock Bottom
Serial Port IEEE 1394-compatible devices, such as digital cameras Right Edge
Getting Familiar With Your Computer
ENERGY STAR®
General Dynamics Itronix is committed to designing mobile computers with the environment in mind.
Not only do we design computers that withstand the environment – with rugged features that enable
you to use them in extreme operating conditions, we design computers that use less energy, reducing
environmental pollution.
That’s why our ENERGY STAR compliant mobile computers meet or exceed the stringent ENERGY STAR
standards set by the Environmental Protection Agency (EPA). According to the EPA, ENERGY STAR
qualified products use as much as 60% less energy than standard equipment. By lowering energy
consumption, our computers help customers save money while reducing greenhouse gas emissions.
For more information about ENERGY STAR (in English), go to www.energystar.gov.
To help you conserve energy on both AC and battery power, by default this computer:
turns off the display after 15 minutes of inactivity
enters standby, a low power mode, after 15 minutes of inactivity, compared to 30 minutes required for ENERGY STAR compliance
Press any key to wake the computer or turn the display back on after a period of inactivity.
This computer was also designed with other power saving features that go beyond ENERGY STAR requirements. See the
Managing Power section to make the most efficient use of those features.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Making Connections
This section describes how to connect peripherals and
hardware options that help you maximize your computer’s
features.
Before connecting peripherals, first read the manual included
with the peripheral for connection and operation instructions.
You can purchase most of these and other options directly
from authorized dealers.
If you are a mobile worker, you may want to purchase an
approved docking solution such as the Vehicle Dock or Office
Dock. These docks provide drop-in convenience, port expan-
sion, and automatic battery recharging, enabling you to lever-
age your computer’s features without having to attach and
reattach cables and connectors when you move your computer
from office to vehicle.
Attaching Power
Your computer can be powered by battery, by attaching an
AC Adapter or Vehicle Adapter to the DC power port, or by
connecting the computer to a powered Vehicle Dock or Office
Dock.
NOTE When external power is properly applied, the External
Power LED lights.
CAUTION This notebook computer is designed to be used
with the provided dedicated AC Adapter or Vehicle Adapter.
To Attach AC Power
1.
Connect the AC adapter
power cord to the AC
adapter.
2.
Connect the AC adapter
to the DC power port
on the left side of your
computer.
3.
Connect the AC adapter
power cord to a
properly grounded AC
outlet.
NOTE It is
recommended you
use a quality surge
protector.
To Use the Vehicle Adapter (optional)
1.
Insert the vehicle adapter’s power cord into the DC-in jack on the
left side of the computer.
2.
Insert the 12V (cigarette lighter) adapter into the vehicle’s 12V
socket, turning it slightly to make a good connection.
CAUTION The vehicle adapter is not intended to be used
continuously. It is intended to provide a convenient, tempo-
rary power source for powering and charging this computer
while in transit in a vehicle. For permanent installations, it
is recommended that the (fused) vehicle charger adapter be
wired directly to the vehicle power supply. For additional
information regarding permanent installation, contact your
sales representative.
3.
The power LED illuminates to indicate that current is reaching
the vehicle adapter. When you connect the vehicle adapter,
it automatically begins charging the computer’s battery. At
moderate temperatures, around 20°C (68ºF), the battery should
charge from empty to 90% in less than three hours if the unit is
suspended or off. It should take less than four hours if the unit is
in use.
NOTE As the battery temperature approaches the ends of its
temperature range (5°C/ 41°F to 50°C/122°F), it may take longer
to charge the battery.
CAUTION Avoid exposing batteries to extremely hot or
cold temperatures for long periods. To prevent possible
damage to the battery, the GD8000 laptop does not allow the
battery to charge if the internal temperature of the battery
gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°F).
USB Devices
Your computer comes with three Universal Serial Bus (USB)
2.0 ports on the right side of the computer. This enables you to
attach various devices such as a keyboard, mouse, scanner, or
printer. USB devices can be chained together on a single cable.
External keyboard or pointing device
This computer has a keyboard with full-sized keys and an
embedded numeric keypad. If you feel more comfortable using
a desktop keyboard, you can connect a USB external keyboard
to one of the USB ports. You can also connect a USB mouse or
other pointing device to one of the USB ports.
USB Ports
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Ethernet Port RJ45) Modem Port (RJ11)
Making Connections
Ethernet (LAN)
With the built-in Ethernet LAN, you can make LAN connections
with 10/100/1000 Mbps connection speed. To use the network
feature, connect an Ethernet cable from the network jack on
the left side of the computer to a network jack or hub on your
network.
Fax/data modem
You can use the fax/modem to connect to the Internet to send
and receive data using the 56 Kbps V.92 protocol. When used
with fax software, it can be used as a fax at 14.4 Kbps. In some
countries, local regulations may not permit the use of the fax/
modem designed for this system. In this case, you may use a
PC Card modem. To use the fax/data modem port, connect
a phone cable from the modem port on the left side of the
computer to a telephone jack.
CAUTION Plug your modem into an analog telephone jack
only. Most homes use analog lines. Do not use digital lines,
such as the PBX and ISDN systems found in many offices.
Digital lines may damage your modem.
To reduce the risk of fire, only use a No. 26 AWG or larger
telecommunication line cord.
Audio Devices
Audio devices are easy to connect with the audio ports
accessible from the left side of the computer. You can
plug an external microphone (or an audio line-in device)
into the line-in jack. Amplified speakers or headphones
connect to the line-out jack.
External Monitor or Video Device
You may use an external monitor simultaneously with your
notebook’s display, instead of your notebook’s display, or as
an extension of your notebook’s display. To attach an external
monitor, do the following:
1.
Connect the video signal cable from the external monitor (or the
VGA adapter) to the external monitor port on the left side of your
computer.
2.
Connect the power cable from the external monitor to a power
outlet and turn on the monitor.
3.
Read the monitor manual for additional instructions.
Using Simultaneous Display
Your computer takes advantage of Windows dual-display
capability, allowing you to use your computer for presentation
purposes. To use simultaneous display, connect an external
display device to the external monitor port. You can then
toggle the display output location by pressing FN+F2 . It
will output to your computer’s display, the attached external
display, or both displays simultaneously. Keep pressing FN+F2
until you have the output option you want.
Using Extended Display
When using an external monitor you can extend your desktop.
This allows you to open and view one program on the external
monitor while viewing a different program on your laptop’s
display.
For Windows XP:
1.
Right click on the desktop.
2.
Select Properties to open the Display Properties dialogue box.
3.
Select the Settings tab.
4.
Click on the “2” in the Monitors section.
5.
Check “Extend my Windows desktop onto this monitor”.
6.
Select Apply and OK to save and exit. Now you can drag the
programs you want to view onto the external monitor.
For Windows Vista:
1.
Right click on the desktop.
2.
Select Personalize to open the Display Properties dialogue
box.
3.
Select the Settings tab.
4.
Click on the “2” in the Monitors section.
5.
Check “Extend my Windows desktop onto this monitor.”
6.
Select Apply and OK to save and exit. Now you can drag the
programs you want to view onto the external monitor.
Microphone Jack
Headphone / Speaker Jack
External Monitor Port
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Wireless Communication
Your GD8000 supports up to four integrated radios for superior
wireless communication (One radio per category listed below).
Wireless Local Area Network (WLAN)
Wireless Wide Area Network (WWAN) with CRMA Express
Global Positioning System (GPS)
Wireless Personal Area Network (WPAN) Bluetooth
Since each customer’s radio configuration is unique, please
read the radio help installed on your desktop and refer to the
manufacturer documentation to setup and use your radio(s).
If you have the Radio ON/OFF option, slide the Radio ON/
OFF Switch to the left to power off all radio devices (airplane
mode).
CAUTION FAA regulations require that all transmit/receive
devices be turned off during flight. If you have radios in your
computer (including GPS) and your computer is equipped with
a Radio ON/OFF Switch, please use it to turn your radios off
during flight. If you have radios and you do not have a switch
to turn the radios off, either leave your computer off during
flight or contact your help desk for assistance.
WLAN radio option
Your computer may include an integrated Wireless Local Area
Network (WLAN) capability. See the radio help file on your
desktop for more information.
About WLAN
WLAN provides all the features and benefits of traditional
LAN technologies, such as Ethernet, without the limitations
of wires or cables. It enables mobility and flexibility without
compromising connectivity for today’s mobile user.
CRMA Express WWAN (option)
If you ordered the CRMA Express module option, your
computer may support one or more of these Wireless Wide
Area Network (WWAN) radios:
HSPA
High-Speed Packet Access (HSPA) combines High-Speed
Download Packet Access (HSDPA) and High- Speed Uplaod
Packet Access (HSUPA). It is a 3G GSM Mobile protocol in
the HSPA family, which provides a roadmap for UMTS-based
networks to increase their data transfer speeds and capacity.
HSDPA deployments/cards/modules can support 1.8 Mbps,
3.6 Mbps, 7.2 Mbps and 14.4 Mbps in downlink mode and 2.0
Mbps and 5.6Mbps in the uplink mode.
EDGE/GPRS/GSM Network
The Enhanced Data Rates for Global Evolution (EDGE) network
allows users to transfer data with download speeds up to
200Kbps (70-130 Kbps typical). It is more than three times the
speed of GPRS. The EDGE network can help you perform at
higher levels of productivity by providing real-time wireless
access to critical business systems and applications.
UMTS/GPRS/GSM Network
Universal Mobile Telecommunications System (UMTS) - also
referred to as wideband code division multiple access (W–
CDMA), is one of the most significant advances in the evolution
of telecommunications into 3G networks.
UMTS is a worldwide standard for wide-area wireless
data communication based on Global Systems for Mobile
communications (GSM™). UMTS provides broadband mobile
access to business systems and applications that can help
improve mobile users’ productivity.
UMTS provides broadband speeds with download speeds up
to 2Mbps (220-320 Kbps typical). It delivers four-to-six times
the speed of dial-up Internet access and eight times the speed
of GPRS wireless data service. UMTS allows mobile users to
respond to urgent email and access the Internet.
EV-DO Rev A - EV-DO Rev 0/1xRTT/CDMA
CRMA Express is upgradeable and when WWAN radio
technology changes, you can change with it. You can upgrade
your radio to the various supported CRMA Express modules
through General Dynamics Itronix service centers, giving you
greater wireless access when you need it. After initialization
the first time the unit is booted, refer to the radio help found on
your desktop for information about setting up and using your
radio.
NOTE All WWAN radios are capable of backward
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
compatibility to support slower technologies when necessary
to provide the greatest possible coverage to the user.
EVDO Rev. A
EVDO Revision A (1x Evolution-Data Optimized) is a wireless
radio broadband data standard that offers download
speeds up to 3.1 Mbps (500 to 800 Kbps typical). Revision A
integrates faster data technology and improves latency. These
enhancements allow features such a VoIP and video calling.
EV-DO/1xEV-DO/CDMA Network
EV-DO Rev 0
Evolution Data Only or Evolution Data Optimized (EV-DO) is a
3G wireless technology with average user download speeds
up to 2.4 Mbps (400-700 kbps typical). When you spend a lot
of time away from your desk, the faster speeds from EV-DO
can lead to greater productivity. It’s more than just fast email
retrieval. Get fast and secure access to your information and
applications with EV-DO.
1XRTT - Single Carrier (1x) Radio Transmission Technology
1xRTT is a pre-3G wireless technology based on the CDMA
platform. It has the capability to provide ISDN like speeds that
offer up to 144 Kbps (50-70 Kbps typical). 1xRTT is also referred
to as CDMA2000.
GPS (option)
The Global Positioning System (GPS) is a worldwide radio-
navigation system formed from a constellation of satellites and
their ground stations. GPS uses these satellites as reference
points to calculate positions accurate within five meters.
Bluetooth (option)
Bluetooth is a short range, wireless technology. Bluetooth
systems create a Wireless personal-area network (WPAN).
When Bluetooth-capable devices come within range of one
another, an electronic conversation automatically takes place
to determine whether they have data to share or whether one
needs to control the other. Then, the devices hop frequencies
in unison so they stay in touch with one another and avoid
interference with other devices.
Bluetooth devices send out weak signals of 1 milliwatt. Class II
Bluetooth devices have a range of about ten meters while Class
I devices have a range up to 100 meters. The GD8000 Bluetooth
option is a Class I device with the greater range. Even with
the low power, the walls in your house won’t stop a Bluetooth
signal. This makes the standard useful for controlling several
devices in different rooms. However, obstructions such as walls
do degrade the signal and reduce its range.
Antennas
The GD8000 has several embedded antenna options to support
wireless communications. They require no user action.
CAUTION Use only the supplied or an approved antenna(s).
Use of unauthorized antennas, modifications, or attachments
may void your warranty and could impair call quality, damage
the radio, or result in violation of FCC regulations.
The GD8000 may contain the radio transmitters listed below.
The following statements are relevant when using these radios:
This device may contain a WLAN radio transmitter, a WPAN
radio transmitter, and a WAN radio transmitter.
Each internal radio may or may not have an individual FCC
Identifier label. That FCC Identifier label is not applicable to this
configuration. Only the external FCC ID label is applicable.
Only the antenna with which an intentional radiator is
authorized may be used with the intentional radiator.
The WAN embedded antenna location is in the upper center
edge of the display screen and is not to be modified.
The WPAN embedded antenna location is near the lower left
edge of the Keyboard and is not to be modified.
The WLAN embedded dual antennas are located internally in
the upper right and left edges of the display screen and are not
to be modified.
To comply with FCC RF exposure requirements when using the
WAN radio transmitter, a minimum separation distance of 20
cm must be maintained between the upper center edge of the
display screen antenna and all users/bystanders.
When using the WLAN transmitter, a minimum separation
distance of 20 cm must be maintained between the upper right
and left edges of the display screen and all users/bystanders.,
The WAN transmitter, WLAN transmitter and WPAN
transmitter should be turned off before carrying the Laptop PC
in order to comply with
FCC RF exposure requirements.
Since each customer’s radio configuration is unique, please
read the radio help installed on your desktop and refer to the
manufacturer documentation to setup and use your radio(s).
Wireless Communication
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Wireless Communication
Improving Radio Coverage
Radio connectivity between your computer and your wireless
network may vary at different times of the day and in different
types of weather. It may also be influence by terrain, buildings
or even a crowded room. Follow these tips to improve radio
coverage between your computer and your wireless network,
depending on your location.
On the Street
Try all sides of a building to see which side provides the
strongest radio signal.
Move from under trees. Pine needles absorb radio signals more
than leaves.
Move away from overhead electrical wires.
Move away from buildings. Radio signals reflect off other
buildings.
Try not to hold the unit. If possible, place it in vehicle, on a
cabinet or desk.
If holding the unit, turn the unit in 90-degree increments to avoid
shielding it with your body.
Move several feet in any direction if needed for a stronger signal
since the signal is 1-2 feet across.
Inside a Building
Move toward windows.
Move above ground. Signals do not penetrate the ground so
there will probably be no signal in basements.
Try the side of the building that is least likely to have coated
windows. Reflective coatings on windows reflect radio signals.
Open blinds. Closed metal blinds can reflect radio signals.
Try different rooms. Dropped ceilings sometimes hide an
accumulation of electrical cable.
Avoid sources of Electromagnetic Interference (EMI).
Electromagnetic Interference (EMI) is generated by switching
circuitry closets or Un-interruptable Power Source (UPS) systems
found near computer rooms and can block the radio signal.
When to use Landline Communication
If these tips do not improve radio signal strength, switch to
landline communication. Switching to landline communication
is faster than searching for and trying to improve the radio signal.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Operating with Battery Power
The computer operates on AC or battery power. This section
contains the information you need to know to operate the
computer on battery power and describes how your computer
manages and saves power. Effective use of power management
options can greatly conserve and extend your battery life.
Be sure to read the Battery Safety and Precautions section.
Frequently Asked Battery Questions
Does it harm the Li-Ion battery pack to frequently “top off” the bat-
teries?
No. Connect the computer to an approved charging source
whenever available.
What constitutes a charge cycle?
A full recharge of the battery to 100%.
Where can general battery charge state information be obtained?
To see how much power the battery has left, move the
cursor over the Power Saver icon ( or ) or DynaPower
icon in the System Tray area of the Taskbar. The status
will show as a pop-up.
What effect will temperature have on battery life and performance?
Using the computer at very low temperatures will reduce the
battery performance and may decrease how long the battery
lasts compared to operation at moderate temperatures. The
battery performance will recover when the computer returns
to a normal range, around 20°C (68°F). However, storing Li-Ion
batteries at low temperatures reduces Li-Ion aging effects.
The Battery
Employs current battery technology standards. The computer
uses a “smart” Lithium-Ion battery to consistently provide the
long battery life best suited for mobile users
Uses a temperature sensor and memory device to gather and
store information about the battery, such as how much charge is
left and how many times it has been recharged
Warns when the battery charge level is low by sounding an
alarm beep or displaying a warning on the screen. If you receive
a battery low warning you should save your work and recharge
the battery as soon as possible.
Use the AC adapter whenever possible and consider carrying an
extra fully-charged battery as backup.
Using a battery for the first time
The first time you use the battery, you should:
Connect the AC adapter to the computer and a power source.
Calibrate the battery to set the gas gauge to accurately reflect
battery capacity. You only need to do this once with a new
battery or with a battery that’s been stored without being used
for a long time. If the computer will be stored for more than two
weeks, it is recommended you remove the battery.
Battery and Temperature
The battery is most efficient at room temperature. It operates
in a wide temperature range but the battery capacity is
affected by higher or lower temperatures.
WARNING Do not expose the battery to temperatures below
0ºC (32ºF) or above 46ºC (115ºF). This may adversely affect the
battery pack.
NOTE While the battery may not provide 100% capacity
at temperature extremes, its capacity is restored when the
battery temperature return to a normal range, around 20°C
(68°F).
Replacing the Battery
CAUTION Before removing the battery pack, make sure that
you have an AC adapter connected to the computer or a media
bay battery installed; otherwise, first turn off the computer.
To Remove the Battery:
1.
Plug in AC power or turn off the computer.
2.
Turn over the computer so you are looking at the bottom.
3.
Press and hold down the battery lock in the hinge to unlock the
battery.
4.
Slide the battery release latches toward the inside of the com-
puter to release the battery.
5.
Gently slide the battery out of the computer.
Temperature Approximate Available Capacity
0°C (32°F) 80%
20°C (68°F) 100%
45°C (113°F) 100%
Battery Release Latches Press down Battery Lock
General Dynamics ITRONIX | 72-0137-001
GD8000 User Guide
Operating with Battery Power
To Install the Battery:
1.
Turn the computer over so you are looking at the bottom.
2.
Line up the battery connector.
3.
Press gently on the battery until it clicks into place.
NOTE When using a battery pack for the first time, it is
recommended that you calibrate the battery so the gas gauge
accurately displays battery capacity.
Battery Charging
To charge the battery, install the battery pack and plug the AC
adapter into the computer and an electrical outlet. You can use
your computer while charging the battery. However, this will
increase the charging time.
While the battery is charging, the Battery Power LED will
be active after 6-12 seconds and stay lit until the battery is fully
charged. When the battery is fully charged, the LED turns off.
If your computer is off or suspended, a fully discharged battery
takes about 4 hours to recharge. If your computer is turned on
it may take four to six (4- 6) hours to recharge the battery.
NOTE A fully charged battery can power the computer for
approximately four to five (4-5) hours, depending on usage
patterns. If your computer also has the optional Media Bay
battery, it will power the computer for an additional two to
three (2-3) hours.
When to Replace the Battery
Over time, the battery’s capacity gradually decreases. We
recommend that you replace your battery if it no longer
provides 70% of its original rated capacity.
WARNING Only use approved batteries when replacing the
battery.
Heat Considerations
The computer’s processor has been specially designed to
consume as little power as possible. However, working in a
hot environment, or working for long periods may raise the
temperature. Your computer takes the following steps to lower
temperature:
The cooling fan turns on. You may hear the fan and feel air coming
from a vent on the left side of the computer when this happens.
If the temperature continues to rise, processor activity is
reduced. You may notice a slight loss of performance if this
happens.
To prevent damage, if the computer gets too hot, the processor
stops and the computer shuts down.
Battery Calibration
Over time, as the battery is repeatedly drained and recharged,
battery runtime may decrease. Calibrate the battery the
first time you use it and then periodically for maximum
performance. The calibration process empties and charges the
battery. This allows the Windows battery gauge to accurately
monitor battery status.
Battery calibration will take from 6 to 12 hours, depending on
how much power the battery already contains. The unit will
not suspend while calibration is running. It is okay to use your
computer during battery calibration.
CAUTIONS
Do not disconnect AC power while battery calibration is running.
Do not remove the battery while battery calibration is running.
When to calibrate the battery:
The first time you use it
After it has been in storage
If the gas gauge has become inaccurate
Every three months for optimum performance
Windows XP Battery Calibration
1.
Select Start, All Programs, and Mobile Computer Tools.
2.
Select Battery Calibration.
Charging Discharging
System On 3-6 hours depending on
temperature and processes
running
3.5 hours
System Off 3 hours -
Suspend
to RAM
72 hours
Suspend
to Disk
7 days
General Dynamics ITRONIX | 72-0137-001
GD8000 User Guide
Operating with Battery Power
Windows Vista Battery Calibration
1.
Right click on the DynaPower icon in the Taskbar.
2.
Select DynaPower Battery Calibration from the menu on the
left side of the screen. The Calibration window will pop up
asking if you’d like to start the calibration process.
NOTE The battery calibration process may take up to 8 hours
to complete.
3.
Select Start to begin calibrating or Cancel to Exit.
About Battery Calibration
Battery calibration may take up to 12 hours to complete. After
starting calibration, the application requires no further input
from the user. During calibration it goes through three steps:
1.
Charge - the battery is fully charged to 100 %.
2.
Discharge and calibrate - the battery is discharged to zero, then
calibrated but not charged. You may stop the process after this
point and let the battery charge outside of the battery calibration
application.
3.
Charge - if battery calibration continues running, the battery will
fully charge to 100%.
BIOS Level Battery Calibration
You can also calibrate the battery from within the BIOS Setup
Utility by following these steps:
1.
Plug in the AC adapter.
2.
Restart the computer. When the startup screen appears, just
prior to the Windows logo screen, press the DEL key to enter the
BIOS Setup Utility.
3.
At the “Choose the setup function” screen, use your arrow
keys to select Battery Calibration and press ENTER.
NOTE Make sure the AC adapter and battery are present.
4.
Choose Primary or Secondary battery and press ENTER.
Monitoring Battery Power
Low Battery Alarms
CAUTION When battery power is low, the alarm beeps or
displays a warning on your screen. Take immediate action,
such as saving files or connecting to the AC adapter or data
may be lost.
When the computer alerts you that the battery is low,
immediately do one of the following:
Connect the AC power adapter.
Save your work and then select Start, Shut Down.
Turn off the computer and replace the discharged battery with a
charged battery (see Battery Charging).
NOTE Do not restart the computer until you have connected
to an AC adapter or replaced the discharged battery with a
charged battery.
Refer to Battery Tips for more information about how you
can conserve battery power. Refer to Managing Power for
information about how you can setup your computer to
effectively manage power for your unique use patterns.
Managing Power
Your computer has power management capability so you can
reduce the amount of energy used, especially during periods
of inactivity. Effective use of power management options
can greatly conserve and extend your battery life. The power
management unit monitors system activity, such as hard drive,
keyboard, mouse, or any devices attached to a port. If it does
not detect activity for a period of time, the computer stops
some or all of these devices to conserve energy.
Your computer employs a power management scheme that
supports ACPI (Advanced Configuration and Power Interface),
allowing for maximum power conservation and maximum
performance at the same time. Windows handles all power-
saving chores for your computer.
For more information search for Power Options in Microsoft®
Help and Support.
Low-Power States
Your computer can enter three different low-power states to
conserve power: Standby/Sleep, Hibernate and Power Off.
These states can be entered manually or after a period of
inactivity. From the Power Saver or DynaPower utilities, you
can configure the Power Button, Sleep Button (FN+F3) and Lid
Switch to initiate any of the low-power states.
Standby/Sleep
Most system devices are powered off, but the contents of
system memory are retained. Standby/Sleep is sometimes
Select Battery Calibration
General Dynamics ITRONIX | 72-0137-001
GD8000 User Guide
Operating with Battery Power
referred to as Suspend to RAM. When the computer returns
from Standby mode, the desktop appears with the same files
and programs open as when the computer was suspended.
Resume time is very quick.
For Windows Vista Select Start, Turn off computer, Stand by
to enter Standby/Sleep mode.
For Windows XP: Select Start, Shut Down, Stand by to enter
Standby/Sleep mode.
Hibernate
Hibernate, or Suspend to Disk, is similar to Standby except
the current state of the computer is copied to the hard disk in
a special file. Then, all devices in the computer are turned off.
When the computer returns from hibernation, the desktop
appears with the same files and programs open as when the
computer was suspended. Hibernation saves more power than
Standby, but takes slightly longer to resume.
For Windows XP: On the System tray area of the Taskbar,
right click the Power Saver icon , then select Configure Power
Settings and make your desired changes.
For Windows Vista: On the System tray area of the Taskbar,
right click the DynaPower icon, then select DynaPower Grid
and make your desired changes.
Power Off
All applications are closed and the system shuts down. To
power off the computer select Start, Shut Down, Shut down.
Then click OK.
Battery Tips
Tip 1. Avoid excessive heat and cold
Your battery will last longer during the day if it is used, charged
and stored between 50°F and 86°F (10°C and 30°C).
Charge the battery nightly where the temperature will remain
around 68°F (20°C). Your battery may not last as long through
the day if you charge it at higher or lower temperatures.
Allow unrestricted airflow while the computer is connected
to external power. Make sure that the fan inlet and outlet are
unobstructed.
Avoid exposure to extreme temperatures for long periods as this
can shorten battery charge life or damage the battery.
How your battery behaves in warm conditions
To prevent possible battery damage, the system may not allow a
charge if the battery temperature is above 122°F (50°C), such as
in a closed, unattended vehicle during the summer. In this case,
the Battery LED may indicate the computer has stopped
charging your battery; however, your battery may not be fully
charged.
If possible, turn off or suspend your computer while the battery
is charging in a warm environment to avoid over-heating.
In warmer temperatures, your battery may take much longer to
fully charge.
How your battery behaves in cold conditions
When using a battery in cold conditions, the battery capacity
may drain significantly faster than normal.
To prevent possible battery damage, the system will not allow
a charge if the battery temperature is below 41°F (5°C), such as
in a closed, unattended vehicle during the winter. In this case,
the Battery LED may indicate the computer has stopped
charging your battery; however, your battery may not be fully
charged
In cooler temperatures, your battery can take much longer to
fully charge.
Tip 2. Prevent wasted power
Manually turn off or suspend your computer whenever you are
not using it.
Reduce the screen brightness. Decrease brightness by pushing
FN + F6. Increase it by pushing FN + F7.
Enable the display’s automatic dimming feature.
Use the AC adapter or vehicle adapter whenever possible.
Use the Power Saver utility (Windows XP) to help save power
or the DynaPower utility (Windows Vista).
When running on battery power, make sure your system
suspends automatically after a few minutes of inactivity. PC
Cards, radios, custom applications, or modified system settings
may affect this.
Remove PC Cards and unplug peripherals when you are not
using them. They may draw power from the system even when
not in use.
Avoid operating the fax/modem, or audio and video applications
when using battery power. Operating a fax/modem, video, or
audio equipment increases the computer’s power requirements
Don’t use screen savers as they draw excessive current,
especially “3D” screen savers.
Turn off the Wireless LAN when not using it. Turning on the
Wireless LAN increases the computer’s power requirements.
Avoid or minimize using applications that keep the CPU busy
a large percentage of the time. The following will help you
determine if your system is running such applications:
Identifying power wasting programs
To determine if applications or processes are keeping the CPU
busy:
1.
Start the Task Manager utility. To open Windows Task
Manager, right-click an empty space on the taskbar, and then
click Task Manager.
General Dynamics ITRONIX | 72-0137-001
GD8000 User Guide
Operating with Battery Power
2.
Select the Performance tab to view running applications, and
the Process tab to view running processes.
3.
Watch the CPU Usage. It is okay if the processor usage is
occasionally 100 percent, but if it is 100 percent most of the time,
this may indicate a problem.
What to do if applications are keeping the CPU busy
If possible, close applications that keep the CPU busy when you
are not using them.
Turn off or suspend your computer whenever you are not using
it. This will help to conserve power.
Tip 3. Calibrate your battery
Over time the accuracy of the Windows battery gas gauge
may be affected by repeated charging and discharging of the
battery. Calibrating the battery every 3 or 4 months helps to
keep the gas gauge accurate. Refer to Battery Calibration for
more information.
Tip 4. Get a good charge
Your computer will charge more quickly if it is turned off or
suspended.
In warmer or cooler temperatures the battery can take much
longer to fully charge.
If your battery is charged in a cold (less than 41°F/5°C) or very
warm (greater than 122°F/50°C) environment, it is possible that
the Battery LED will indicate that the charge has stopped;
however, this does not necessarily mean that your battery is fully
charged.
Tip 5. Prevent data loss
Follow these guidelines to prevent data loss when removing
your battery or storing your computer:
You will lose data if you remove the battery while the computer
is operating or suspended and AC power is disconnected. To
prevent this, shutdown your computer or put it into hibernate
(suspend-to-disk) mode before removing your battery
If you plan to store your computer for more than a few days,
shutdown your computer or put it into hibernate mode. Remove
the battery before storing the computer.
Tip 6. Clean terminals
Dirty terminals can be a cause of charging problems. Clean
battery terminals with a cotton swab dipped in isopropyl
alcohol. Make sure that the alcohol has evaporated before
reinstalling the battery.
Tip 7. Storing batteries
Stored Li-Ion battery packs gradually deteriorate, particularly if
they are not stored in ideal conditions, and their life expectancy
decreases. When storing Li-Ion battery packs for extended
periods, consider these recommendations:
When storing batteries for extended periods store them between
3°C to 7°C (38°F to 45°F) to slow self-discharge and battery aging.
If you store batteries at normal ambient temperatures, use the
following charging policy to maintain battery pack condition:
Charge installed batteries every 21 days to maintain their charge
capacity
Charge uninstalled batteries every 6 months.
Unused or stored batteries can lose power over time. When you
install a battery that has not been used recently, connect external
power to the computer and fully charge your battery
Fully charged Li-Ion batteries deteriorate faster than partly
discharged ones. For ideal storage, charge the battery to 100%
and then discharge them to 50% charge before storing.
Do not allow stored Li-Ion batteries to discharge completely, as
this may permanently damage them. Stored batteries should be
recharged to 50% capacity every six months
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Customizing Your BIOS
When you turn your computer on, the system reads the BIOS
Settings to test and initialize components and make sure everything
runs properly when the system is operating. You can use the Setup
Utility to change your computer’s startup configuration. For example,
you can change your system’s security routine.
The GD8000 is configured with a set of default values. The
default values may not be appropriate for your work environ-
ment. For example, you can set a boot password to protect
your system when booting.
CAUTION It is recommended that you use the default set-
tings. If you set incorrect system option settings, the system
may not run properly.
In this section the default field values are shown in bold.
Starting the Setup Utility
You can only start the Setup Utility shortly after the computer
has been turned on or rebooted. To execute a controlled
reboot, select Start, Shut Down, Restart. Shortly after the
computer restarts, the following prompt appears at the bottom
of the screen:
“Press F10 for HDD Recovery. Press F11 to display Boot Menu.
Press DEL to enter Setup. Press TAB to show POST informa-
tion”
Press the DEL key when you see this prompt. The system will
start the Setup Utility. Select “CMOS Setup Menu” and press
ENTER.
Navigation and Help
The Setup Utility has five menu options in the Menu Bar at the
top of the window. Press the left or right arrow keys to cycle
through these menu screens:
MAIN: Displays basic system information and allows you to
set the date and time
AdvANCEd: Use to set the advanced features
BOOT: Use to select the sequence of boot devices that are
searched to load an operating system
SECURITy: Use to set user and supervisor passwords
ExIT: Use to exit the current Setup session
The Field Help Window is on the right side of each menu. It
displays the help text for the currently selected field. This text
updates as you move the cursor from field to field.
The General Help Window describes the legend keys. You can
display it by pressing F1 on any menu.
Menu Bar Field Help Window
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Customizing Your BIOS
The Main Menu
You can change the system date and time on the main menu, and view processor and memory information.
Field Setting Description
AMIBIOS Version N/A Displays the AMIBIOS version detected during boot up. This is a display only field.
Motherboard NA Displays the motherboard version detected during boot up. This is a display only field.
Processor N/A Displays the processor type and speed detected during boot up. This is a display only
field.
System Memory N/A Displays amount of memory detected during boot up. This is a display only field.
System Time HH:MM:SS Use this field to set the time. The time is displayed in 24 hour format. The value set takes
effect immediately.
NOTE Once you make a change, you must press ENTER to continue.
System Date MM/DD/YYYY Use this field to set the date. The date can be set from January 1, 1980 to December 31,
2099. The value set takes effect immediately.
NOTE Once you make a change, you must press ENTER to continue.
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup
Defaults by pressing F9.
GD8000 User Guide
Customizing Your BIOS
General Dynamics Itronix | 72-0137-001
Field Setting Description
Trusted Computing sub-menu Configure settings related to Trusted Computing Security
SuperIO Configuration sub-menu Configure SuperIO Chipset
Fan Learning Function sub-menu Fan calibration (learning) will take about two (2) minutes to finish.
Stealth Mode Configuration sub-menu Configuring the stealth mode feature enables you to turn off sound
and light in environments where sound and light could be dangerous or
disruptive
Extended Configuration sub-menu Other special function settings including low battery beep, radio wakeup, etc.
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup
Defaults by pressing F9.
Trusted Computing
Trusted Platform Module (TPM) is a secure micro-controller with added cryptographic functions.
Field Setting Description
TCG/TPM Support NO
Yes
Enables Trusted Platform Module (TPM) support. When this item is set to
Yes new “Execute TPM Command” and “Clearing the TPM” items appear
on the BIOS Menu.
Execute TPM Command dON’T ChANGE
Disabled
Enabled
Enables or Disables the TPM module. TPM must be enabled before TPM
software installation in Windows will start.
Clearing the TPM Press Enter Clearing the TPM is the process of returning the TPM to factory defaults. It
is possible the platform owner will change when in the default state so be
sure this is what you wish to do before clearing the TPM.
TPM Enable/Disable Status Greyed out This field shows the current status of the TPM module and is not
accessible to the user.
TPM Owner Status Greyed out This field shows the current ownership status of the TPM module and is
not accessible to the user.
The Advanced Menu
GD8000 User Guide
Customizing Your BIOS
General Dynamics Itronix | 72-0137-001
Field Setting Description
Serial Port1 Address Disabled
3F8/IRQ4
3E8/IRQ4
2E8/IRQ3
Allows the BIOS to select Serial Port1 Base Addresses.
Serial Port2 Address Disabled
2F8/IRQ3
3E8/IRQ4
2E8/IRQ3
Allows the BIOS to select Serial Port2 Base Addresses.
Serial Port2 Mode NORMAL
IrDA
ASK IR
Allows the BIOS to select the mode for Serial Port2.
Serial Port3 Address Disabled
3F8
2F8
3E8
2E8
Allows the BIOS to select Serial Port3 Base Addresses (GPS)
Serial Port3 IRQ IRQ4
IRQ5
IRQ10
IRQ11
Allows the BIOS to select Serial Port3 IRQ.
Serial Port4 Address Disabled
3F8
2F8
3E8
2E8
Allows the BIOS to select Serial Port4 Addresses (Touch Panel).
Serial Port4 IRQ IRQ3
IRQ6
IRQ10
IRQ11
Allows the BIOS to select Serial Port4 IRQ.
Super I/O Configuration
*BOLd is default setting
GD8000 User Guide
Customizing Your BIOS
General Dynamics Itronix | 72-0137-001
Field Setting Description
Start Fan Learning OK
Cancel
If FAN PWM shows DFLT the fan learning process has not been previously
performed. To begin the learning process press ENTER. It will take about 120
seconds to finish. The keyboard will not work during fan learning.
NOTE Fan learning is not required for fan function. It is a calibration process to
optimize fan speed control.
Elapsed Time in
Seconds
N/A Displays the amount of time fan learning has been running in seconds.
Current Learning
Stage
N/A Displays the current fan learning stage.
View Fan Learning
Result
see screen Lists information details for each step of fan learning. Use the up and down
arrow keys to scroll through the fan learning result.
Stealth Mode Configuration
Stealth mode allows you to use the computer in an environment
where sound and light could be dangerous or disruptive. If stealth
mode is disabled, the LEDs, fan, system beeps, audio, and display
brightness operate normally.
NOTE An off setting indicates stealth mode is in effect for that
option. For example, if stealth mode is enabled and the LED option
is set to “off”, the LEDs will NOT illuminate to indicate activity.
Fan Learning Function
GD8000 User Guide
Customizing Your BIOS
General Dynamics Itronix | 72-0137-001
Field Setting Desription
Stealth Mode dISABLEd
Enabled
Enable or disable stealth mode. If disabled, the computer functions normally and the
options listed below are not accessible.
LED Off
ON
Off: LEDs are disabled
On: LEDs function normally
Fan Off
ON
The fan is disabled. Heat management is then controlled solely through throttling.
The fan functions normally
Audio Off
ON
Off: Volume is set to 0 across suspend/resume and boot. Use the existing audio function
keys to adjust volume.
On: Audio is preserved across suspend/resume and boot. The default volume level is set
to mid-range.
System Beeps Off
ON
Off: Beeps are disabled during the boot up or resume process
On: Beeps are heard during POST
Display Brightness Off
ON
Off: Brightness is set to 0 across suspend, resume and boot. FN+F7 increases display
brightness gradually. FN+F6 decreases brightness gradually.
On: Display brightness is preserved across suspend/resume and boot. It is restored to
default when the brightness level is set at 0. The default level is mid-range.
Radio Off
ON
Off: All wireless devices are set to off during a suspend/resume or boot. The Radio ON/
OFF Switch can be used to manually turn the radios on or off.
On: The radio on/off switch functions normally and radio device power states are held
though suspend/resume and boot.
Extended Configuration
Field Setting Description
Core Multi-Processing Disabled
ENABLEd
When enabled the CPU cores function and process data independently for superior
performance. When disabled one of the CPU cores is disabled.
Virtualization Technology dISABLEd
Enabled
When enabled, a virtual machine monitor (VMM) can leverage the computer’s hard-
ware resources for multiple virtual machines (VM).
Battery Low Warning
Beep
Disabled
ENABLEd
The system will sound 3 beeps every 10 seconds when battery capacity drops below
7%.
Secure HDD Support dISABLEd
Enabled
If secure HDD is enabled the system will disable standby mode (S3) and will maintain
HDD power when the system is restarted.
Dock USB Port USB 2.0
USB 1.1
Set this to USB 1.1 if you are using a non-standard dock.
Bluetooth Wakeup dISABLEd
Enabled
If enabled, the Bluetooth radio will wake up the system.
GD8000 User Guide
Customizing Your BIOS
General Dynamics Itronix | 72-0137-001
Field Setting Description
LID Open Wakeup dISABLEd
Enabled
If enabled, opening the display lid will wake up the system.
LCD ON By Power Button dISABLEd
Enabled
If enabled, the power button will turn on the LCD if it is off.
Auto DIM dISABLEd
Enabled
Use this option to conserve battery life. When enabled, the display will dim automati-
cally when AC power is removed.
VGA Share Memory Size 32MB
64MB
128MB
Select the amount of system memory that will be used by the internal graphics
device.
Dynamic Video Memory 128MB
256MB
Maximum
DVMT
Select the maximum allocated system memory size for DVMT 5.0
Disk Configurations IDE
AChI
If set to IDE, the disk configuration is IDE drive compatible. If set to AHCI, the disk
configuration supports SATA drive advanced mode.
Resume on AC Power
Insertion
dISABLEd
Enabled
When enabled, the system wakes from standby, hibernate or off when AC power is
attached.
When disabled, the system does not wakeup when AC power is attached.
Boot Menu Disabled
ENABLEd
If enabled, the F11 hot key enters the boot menu. If disabled, the F11 hot key is deac-
tivated.
Radio Configuration submenu Use the submenu to set whether individual radio devices are powered during a sys-
tem reboot.
GPS Disabled
ENABLEd
Turn the GPS radio on/off during a system reboot.
OSPM Performance
Counter
1
0
Sets which timer is used by the operating system power management:
1 - the ACPI power management timer.
0 - either the ACPI Management timer or the internal processor clock.
General Dynamics Itronix | 72-0137-001
GD8000 User GuideGD8000 User Guide
Customizing Your BIOS
Radio Configuration sub-menu
Field Setting Description
Bluetooth Disabled
ENABLEd
Turn the Bluetooth radio on/off during a system reboot.
Wireless LAN Disabled
ENABLEd
Turn the WLAN port on the Mini PCI WLAN or MiniCard WLAN on/off during a sys-
tem reboot.
CRMA Express Disabled
ENABLEd
Turn the CRMA Express radio on/off during a system reboot.
The Boot Menu
Use these fields to set the devices from which the system should boot, in order
of priority, depending on your configuration. The boot device fields are dynamic
and change depending on the devices installed on your GD8000 during that boot
sequence. For example, if you have a DVD/CDRW Combo drive or a USB floppy drive
installed, they appear as options in the boot device fields. If you only have a hard disk
drive, it will be the only option that displays.
When you select a device, it is disabled in the other boot device fields.
Field Setting Description
1st Boot Device hdd:P0-hITAChI hTS
CD/DVD:P1-Optiarc
Disabled
Select the device the computer should boot from first.
A device enclosed in parenthesis has been disabled in the correspond-
ing type menu
2nd Boot Device HDD:P0-Hitachi HTS
Cd/dvd:P1-OPTIARC
Disabled
NOTE Only devices installed during boot up will show as boot device
options.
Network Boot (PXE) dISABLEd
Enabled
If enabled, booting from the network is possible.
Quiet Boot Disabled
ENABLEd
Enabled: displays OEM logo instead of POST messages
Disabled: displays normal POST messages
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup
Defaults by pressing F9.
General Dynamics Itronix | 72-0137-001
GD8000 User GuideGD8000 User GuideGD8000 User Guide
Customizing Your BIOS
The Security Menu
Field Setting Description
Change Supervisor
Password
Enter New Password Install or Change the Supervisor password. This field must be set before a
user level password can be set. You will be prompted to set and then verify a
new password. Type in six or fewer keystrokes. If you make an error, press
ESC to start over.
Change User Password Enter New Password Install or Change the User password.
Clear User Password Clear User Password?
OK
Cancel
Immediately clears the User password. This option is only available when a
user password has been set.
Password Check Setup
Always
This option is only available when a password has been set.
Setup: requires a password when entering the setup utility.
Always: requires a password during boot and when entering the setup utility.
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore the Setup
Defaults by pressing F9.
The Exit Menu
You use the exit menu to leave the BIOS Setup Utility.
Field Setting Description
Save Changes and Exit OK
Cancel
Exit system setup after saving the changes. The F10 key can be used for
this operation.
Discard Changes and Exit OK
Cancel
Exit system setup without saving any changes. The ESC key can be
used for this operation.
Discard Changes OK
Cancel
Discards changes done so far to any of the setup questions. The F7 key
can be used for this operation.
Load Optimal Defaults OK
Cancel
Load Optimal Default values for all the setup questions. The F9 key can
be used for this operation.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide Optional Equipment and Accessories
The GD8000 computer has several equipment and accessory
options to further enhance your mobile computing experience
from an optional shoulder strap to docking solutions. Click here
for a current list of optional peripherals and accessories.
CAUTION Only purchase accessories that are approved for
use with your computer. Some accessories are proprietary
items and can be obtained through your system vendor. If you
use items that are not approved for use with this computer, you
may cause your computer to malfunction, or to emit or receive
electromagnetic radiation in excess of regulations. For non-
proprietary accessories such as PC Cards or printers, ensure
that the accessory functions properly with your computer
before making the purchase. Your system vendor may be able
to recommend reliable brands and models.
Surge Protection
A large number of computer and high technology equipment
damage is directly related to AC power and telephone line
problems. These problems can include surges, spikes, noise,
interference, and weather-related issue that may cause
glitches, hang-ups, crashes, performance slow downs, and
computer down time. It is recommended that you use a
quality surge protector with your computer and any attached
peripherals.
Vehicle Adapter
The vehicle adapter is an optional device that supplies power
from the vehicle battery to operate the computer and charge
the battery installed in the unit. It typically connects to the
vehicle battery using the cigarette lighter socket.
CAUTION The vehicle adapter is only designed for
temporary use. Use the optional vehicle dock to power
and secure the GD8000 for frequent or long term vehicle
installations.
To prevent possible damage to the battery, the system will
not allow the battery to charge at extreme temperatures. Be
aware of the following charging characteristics, especially if the
computer is left unattended in a closed vehicle.
Temperature Charging Activity
<5°C (<41°F) Battery will not charge
>50°C (<122°F) Battery will not charge
To connect the vehicle adapter
1.
Insert the vehicle adapter power cord into the power port on the
computer.
2.
Insert the cigarette lighter adapter into the vehicle’s cigarette
lighter socket (12V), turning it slightly to make a good connec-
tion.
The Power LED on the adapter lights to indicate current is
reaching it. When you connect the vehicle adapter, it auto-
matically begins charging the computer’s battery. At moder-
ate temperatures, around 20°C (68ºF), the battery will be fully
charged in approximately four to five hours. However, as the
battery temperature approaches the ends of its temperature
range (5°C/41°F to 50°C/122°F), it will take longer to charge the
battery.
CAUTION Avoid exposing batteries to extremely hot or cold
temperatures for long periods. To prevent possible damage to
the battery, the GD8000 laptop does not allow the battery to
charge if the internal temperature of the battery gets too low (<
5°C or < 41°F) or too high (> 50°C or > 122°F).
Vehicle Dock
The vehicle dock is designed to safely secure the computer in
a vehicle. It includes a key lock for security. You can use the
vehicle dock to:
Charge batteries with voltage from the vehicle battery
Communicate with other devices
Automatically connect to an external antenna
CAUTIONS
Do not open the vehicle dock case. It has no user-replaceable
parts. The vehicle dock is internally protected; it resets
automatically if there is a power fault.
Do not use the vehicle dock to charge the computer battery
overnight. Turn off the vehicle dock at the end of each work day
to prevent draining the voltage in your vehicle’s battery below
starting levels.
To charge a battery installed in the computer
1.
Place the computer onto the vehicle dock, making sure it is
securely latched.
2.
If charging is required it begins automatically. The Battery Power
LED lights.
3.
When the battery is fully charged, the Battery Power LED turns
off.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Optional Equipment and Accessories
CAUTIONS
Refer to Battery Tips for recommended charging temperature
ranges and other recommendations
If you charge the battery daily rely on the gas gauge reading to
determine battery capacity. The gas gauge may show that the
battery is full while still charging. This happens because the
charging process is trying to put a little more capacity into the
battery. External power can be removed at this time since the
battery is virtually full.
If your battery is new or has not been used for several weeks,
rely on the indicator light to determine when the battery is fully
charged. The gas gauge is unreliable in these cases; it may read
100%, when the actual capacity is only 10%. Recalibrate the
battery to correct this issue.
Communicating with Other Devices
Connect external devices to the ports on the back of the dock,
and then place the GD8000 onto the vehicle dock. You can
install or remove the computer from the vehicle dock without
connecting or disconnecting the cables.
External Antennas
The vehicle dock integrates WLAN and WWAN antennas
with switching capability. You can also connect an external
RF antenna to the dock using the SMA RF connector on the
back of the vehicle dock. FCC regulations require that users of
vehicle-mounted antennas must use only antennas authorized
for use with the GD8000 in order to meet FCC RF exposure
limits. Please contact your organizations’s help desk for a list
of approved vehicle-mounted antennas. Before mounting an
external antenna, refer to the installation instructions provided
with the antenna.
Vehicle-mounted Antenna Placement
WARNING Improper installation and/or operating
configurations of permanent and magnetic vehicle-mounted
antennas may cause FCC RF exposure limits to be exceeded.
Vehicle-mounted antennas must be placed at least 20 cm from
operators and bystanders and at least 92cm (36 inches) from
any existing roof mounted antennas.
1.
Measure and identify an area 20 cm (8 inches) in from the edges
of the vehicle roof.
2.
Place the antenna within that area.
To maximize RF performance, position the antenna in the
center of the vehicle roof.
CAUTION Do not place any metal objects on top of the
dock that might make contact with the metal pins of the
contact connector. Doing so may cause an electrical short and
subsequent damage to the dock.
Memory Upgrade
Adding memory allows the computer to operate faster, handle
more tasks simultaneously, and work more smoothly with large
files. Users who increase memory demands - by adding additional
programs, for example - may notice a slowdown in operating
speed, and wish to increase memory. The GD8000 comes
with a user accessible memory sockets for memory upgrades.
Please consult your dealer if you need to add more memory.
CAUTIONS
First read and follow the guidelines in the Safety section.
Only use memory cards approved for use in your computer.
Failure to do so may void your warranty.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Maintenance and Storage
The GD8000 is rugged and weather resistant and you can
use it under a wide range of environmental conditions.
However, to ensure long use and continued high
performance, follow these tips and precautions:
Taking Care of Your Computer
Follow all warnings and instructions noted in this documentation
and in the operating system documentation.
Read the Safety and Battery Tips sections.
Unplug the computer from the power outlet before cleaning.
Use a damp cloth for cleaning. Aerosols, solvents, or strong
detergents are not recommended cleaning solutions and
may void your warranty. For system decontamination
recommendations please contact your support representative.
Do not block or cover slots and openings in the unit case. These
are for ventilation purposes and covering them could cause the
system to overheat.
Do not use or store the computer near a source of heat or dust.
If you use the computer with an extension cord, ensure that the
total ampere ratings of all the devices sharing the extension do
not exceed the rating of the extension cord or the rating of the
wall outlet.
Never insert objects into the computer through any of the slots
or openings. Dangerous voltages are present, which could cause
electric shock or fire, or damage sensitive components.
For best results, use a power strip with a built-in surge protector.
Do not use inferior extension cords as this may result in damage
to your computer.
Set the computer on a flat, stable surface. To prevent damage to
the computer’s hard disk drive, avoid using the computer where
it will be exposed to extreme vibration.
Do not operate the computer to temperatures below -23ºC
(-10ºF) or above 60ºC (140ºF). Operate the computer within the
recommended temperature ranges of -23°C to +60°C (-10°F to
+140°F).
Do not subject the computer to magnetic fields.
Do not intentionally spill liquid on the computer.
Do not subject the computer to extreme shock and vibration.
Do not place objects on top of the computer.
Do not place the computer on uneven surfaces.
Periodically inspect the computer and accessories for wear,
damage, loose or missing parts. Identifying and correcting
potential problems early can help reduce the need to return the
unit for service.
Periodically inspect the ports and connectors for damage and
contamination.
Turn off the computer when you are not using it.
Charge the batteries daily or whenever their capacity is low.
Taking care of your AC adapter
Do not connect the adapter to any other device.
Do not step on the power cord or place anything on top of it.
Carefully route the power cord and any cables away from all
potential traffic.
When unplugging the power cord, do not pull on the cord itself
but pull on the plug.
The total ampere ratings of the equipment plugged in should
not exceed the ampere rating of the cord if you are using an
extension cord. Also, the total current rating of all equipment
plugged into a single wall outlet should not exceed the fuse
rating.
Servicing Your Computer
Contact your dealer or see your service technician if any of the
following occurs:
The computer has been dropped and the body has been
damaged.
Liquid has been spilled into the product.
The computer does not operate normally.
See the Service and Support section for more information.
Storing Your Computer
1.
Save and backup files and data before storing the computer.
2.
Remove any PC Cards, Smart Cards, or EXPRESS Cards from the
card slots.
3.
Remove any media from the media bay.
4.
Exit all applications.
5.
Select Start, Shut down, OK to turn off the computer.
6.
Remove the battery from the unit and store it in a dry place.
7.
Store the computer within the recommended temperature
ranges of -55°C to +75°C (-67°F to +167°F).
8.
If you use PC cards, refer to the manufacturer’s instructions you
received with the card for storage and care information.
Taking Care of Your Batteries
Read and follow all battery precautions in the Safety section.
Use only batteries of the same kind as replacements.
Turn the power off before removing or replacing batteries.
Do not tamper with the batteries.
Keep batteries away from children.
Before storing your battery, read and follow the
recommendations in the Battery Tips section.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Maintenance and Storage
Dispose of used batteries according to local regulations. Recycle
if at all possible.
Avoid exposing batteries to extremely hot or cold temperatures
for long periods. To prevent possible damage to the battery,
the GD8000 does not allow the battery to charge if the internal
temperature of the battery gets too low (< 5°C or < 41°F) or too
high (> 50°C or > 122°F).
Charge the battery nightly where the temperature will remain
around 20°C (68°F).
Recalibrate your battery when your battery performance
degrades.
Taking Care of Your Hard Drive
The GD8000 hard drive is a removable, shock-mounted drive.
You can reduce the risk of damage to the hard drive and
increase the reliability of the hard drive and data integrity by
following the recommendations below.
For Internal Hard Drives
Do not intentionally drop the computer. The unit is designed to
withstand the day to day rigors of the mobile environment and
provide years of reliable service. The useful life of the product
can be enhanced by not intentionally abusing it
Whenever possible, suspend the unit by pressing FN+F3 before
moving it from one location to another. This unloads the read/
write heads and spins down the disk, reducing exposure to high
operating shocks.
Maintain the environmental seal of the computer by keeping all
external access doors closed and latched.
Avoid exposing the unit to extreme temperatures or moisture
when the doors are open
Periodically backup or archive important files and data.
For External PC Cards
Each PC Card manufacturer provides specific guidelines for
the care and handling of the product. In addition, follow these
recommendations:
When the PC Card is not inserted in a PC Card socket, store the
PC Card in a protective carrying case. This will help protect it
from inadvertent shocks.
Always use care when handling PC Cards. Do not drop, bend,
flex, or crush them.
Avoid exposing PC Cards to extreme moisture, heat, or sunlight.
Keep all debris out of the connector to ensure good electrical
connections.
There are no user repairable parts in the PC Card slot. Do not
attempt to disassemble any part of the device. The warranty
will be voided if drive seals are broken or screws have been
removed.
Periodically backup or archive important files and data.
If you have problems with your PC Card, contact the
manufacturer for more information and troubleshooting
information.
Cleaning Your Computer
Cleaning the Outside Case
1.
Disconnect external power and turn off the computer.
2.
Remove the battery.
3.
Add a small amount of water to a soft cloth and clean the
computer case. Do not use paper products because they can
scratch the surface.
4.
Wipe off any excess liquid with a soft cloth.
5.
Reinstall the battery.
CAUTION Aerosols, solvents, or strong detergents are not
recommended cleaning solutions and may void your warranty.
For system decontamination recommendations please contact
your support representative.
Cleaning the Display
Use a soft, dry cloth. In some cases, you can use a small
amount of water to remove streaks or smears. For difficult
display cleaning tasks, use a 50/50 mixture of isopropyl alcohol
and water. Do not use paper products because they can
scratch the screen.
Cleaning the External Power Connector
The external power connector may sometimes be exposed
to moisture and/or contamination causing an unreliable
connection to the external power source. Clean the connector
with a cotton swab dipped in electronics grade isopropyl
alcohol.
Cleaning the RJ-11/ RJ-45 / USB Connectors
If the connector pins get dirty, clean the connector with a
cotton swab dipped in electronics grade isopropyl alcohol.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Maintenance and Storage
Data Backup
Regularly backup your data to ensure the greatest data
integrity, provide the fastest recovery options, and minimize
downtime.
After you have installed all applications and have your
computer configured as desired, create a backup of drive C:
using the Hard Disk Backup and Recovery Utility. Then use
the Windows Backup Utility frequently to backup data. It is
recommended you set the backup utility to run automatically.
Saving Important System Information
By default your computer is set up to automatically save
certain critical information, such as the registry, on a regular
basis. This information is saved as a restore point. You can also
create restore points manually by using the System Restore
Utility. Select Start, All Programs, Accessories, System Tools,
System Restore. Then, follow the instructions in the Wizard.
Backing Up Files in Windows XP:
Select Start, All Programs, Accessories, System Tools, Backup.
You can schedule backups to run automatically on a regular
basis. To set this up, talk to your help desk or IT department.
Backing Up Files in Windows Vista:
Select Start, Control Panel and select Backup Your Computer
under System and Maintenance.
Backing Up Drive C:
You can make an exact copy of drive C: and save the backup
image on the Recovery Partition of your hard disk (usually drive
D:). In the future, you can restore drive C: to its previous state
if it becomes corrupted. To make a backup copy of drive C:,
use the Hard Disk Backup and Recovery Utility. Select Start,
All Programs, Mobile Computer Tools, Hard Disk Backup and
Recovery. You will be prompted for additional information.
NOTE The Hard Disk Backup and Recovery Utility is only
available on computers configured with a recovery partition.
Data Recovery
There are several methods to restore your data. Start with the
least destructive and fastest recovery options, listed below in
the order in which you should restore data.
1.
Restore system information.
2.
Restore a backup using the Windows Backup Utility.
3.
Restore the entire contents of drive C:
Option 1: Restoring System Information
Windows XP:
If you have problems with your system, restore system infor-
mation to an earlier state, or Restore Point. Select Start, All
Programs, Accessories, System Tools, System Restore. Then,
follow the instructions in the Wizard.
Windows Vista:
Select Start, Control Panel, System and Maintenance, Backup
and Restore Center. On the Tasks menu on the left-hand side
of the screen select Repair Windows using System Restore.
Option 2 : Restoring a Backup
Windows XP:
Select Start, All Programs, Accessories, System Tools, Backup.
Then follow the instructions in the wizard to restore files and
settings.
Windows Vista:
Select Start, Control Panel, System and Maintenance. Then
select Backup Your Computer. This opens the Backup and
Restore Center where you can restore files and folders.
Option 3: Restoring Drive C:
If you used the Hard Disk Backup and Recovery Utility to create
a backup disk image you can use it to restore drive C:.
CAUTION Restoring a previously saved disk image
overwrites the entire contents of drive C:. Before running this
process, save your data to another location, such as a USB
flash drive.
NOTE The Hard Disk Backup and Recovery Utility is only
available on computers configured with a recovery partition.
If it is not available, you will either need to contact your
company’s help desk about obtaining a recovery CD or return
your unit for service.
Windows XP:
Select Start, All Programs, Mobile Computer Tools, Hard Disk
Backup and Recovery and follow the prompts.
Windows Vista:
Select Start, Control Panel, System and Maintenance. Then
select Backup Your Computer. This will bring you to the
Backup and Restore Center where you can restore files and
folders. To restore your entire computer select Windows
Complete PC Backup and Restore Image. Click on Restore
Computer to begin the process.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Service and Support
We are committed to providing you world class support
services that ensure the lowest total cost of ownership
for your hardware investment. The icareServices program
will help you maximize end user productivity and decrease
overall system operating cost.
Client Care Center (CCC)
The General Dynamics Itronix Client Care Center provides
world class service with a single entry point of access to meet
all your needs including:
Troubleshooting and RMA origination
Dispatch of field support staff
Wireless carrier service activation
Hardware performance information
RMA status checks on service unit and warranty/service parts
orders
New and refurbished platform, accessory, and add-on orders
Trial unit orders and status updates
Proof of delivery status updates for service and new unit orders
International new unit and accessory, peripheral and service
parts orders
Centralized access for all invoicing and finance related issues
Most of these services are available through the icareServeNet
web based system.
Go to the Support section of our website and select ServeNet
Login for more information.
Services Expertise
The Technical Services and Client Services Account
Management staff provide support with expertise that
spans hardware platforms, industry applications and third
party solutions. They regularly visit customers to garner
feedback and input and provide training and post-installation
support. For more information on our comprehensive service
programs or current support phone numbers and email
addresses, click here.
Product Support - Downloads
It is easy to get the software updates you need to keep your
configuration current and get the most from your product.
Go to the Support section of our website and select product
downloads.
NOTE Downloads are listed by model and/or product number
(GD8000).
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Troubleshooting
This section is designed to help you determine and fix
issues you might encounter while operating the GD8000
computer. Try the following things in order:
First look through the categories in this section for a solution.
If you are having a problem with a computer application, use the
Help that comes with the application to find a solution.
If you are having a problem with the operating system, refer to
its Help and Support, found on the Start Menu.
If you still cannot resolve your problem, contact the help desk at
your organization.
Application Troubleshooting
My application locks up, acts strangely, or produces
a General Protection Fault (GPF) error or blue screen
For Windows XP:
You may need to restart your computer. Select Start,
Shut Down, Restart. If that does not work, try pressing
CTRL+ALT+DEL and select Shut Down.
If the computer does not restart, the keyboard may be locked up.
Press and hold the POWER BUTTON for ten seconds.
CAUTION This will result in a loss of all unsaved data.
The data on the hard disk could be corrupted. Run the
SCANDISK Utility.
The operating system may be out of memory or resources.
Close some open programs to free up more memory or exit and
restart by selecting Start, Shut Down, Restart.
For Windows Vista:
Click the Start button and point your cursor past the icon and
click on the arrow. This will bring up the Shut Down/Log Off
menu. Click Restart to reboot the computer.
If the computer does not restart, the keyboard may be locked up.
Press and hold the POWER BUTTON for ten seconds.
CAUTION This will result in a loss of all unsaved data.
The data on the hard disk could be corrupted. Run the CHKDSK
Utility.
The operating system may be out of memory or resources.
Close some open programs to free up more memory or exit and
restart by selecting Start, Shut Down, Restart.
Battery Troubleshooting
The battery does not charge
To prevent possible damage to the battery, the computer does
not allow the battery to charge if the internal temperature of
the battery gets too low (< 5°C or < 41°F) or too high (> 50°C
or > 122°F). If possible, charge the battery in a location with a
moderate temperature of around 20°C (68°F).
If possible, turn off the computer while the battery is charging.
If the battery is new or has been stored for a week or more,
follow this procedure:
1. Make sure the computer is turned off.
2. Remove the battery.
3. Connect the AC adapter to the computer and an AC wall
outlet, and then turn on the computer by pressing the
POWER BUTTON.
4. Let the computer complete the boot process. Then
reinstall the battery.
Allow the system to remain idle for one hour with the AC adapter
connected to the computer.
The Battery Power LED lights when the battery starts
charging.
If the battery still fails to start charging after an hour, remove the
battery, wait several seconds, and then install it again.
If the battery does not begin charging within several minutes,
return the unit for service.
The batteries take much longer than seven hours to
charge
Under moderate temperatures, about 20°C (68ºF), the computer’s
battery takes approximately 4 to 5 hours to completely charge.
NOTE As the battery temperature approaches the ends of its
temperature range (5°C/ 41°F to 50°C/122°F), it may take longer
to charge the battery.
The batteries don’t last very long
Calibrate the battery. If your battery is new or has not been
used for several weeks, calibrating the battery accurately sets the
gas gauge.
As your battery ages, its maximum capacity naturally decreases,
and even the best maintained batteries eventually need to be
retired. Consider replacing the battery if you are not getting the
usage you need from it.
To meet ENERGY STAR® requirements, Wake-on-LAN is
enabled by default. If running on battery power this may
decrease battery run-time. To change Wake-on-LAN settings,
go to the Device Manager, Network Adapters and select the
LAN device. Open the device Properties and select Power
Management. Then disable the Wake-on-LAN setting.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Troubleshooting
The gas gauge isn’t full after charging the battery
This may indicate that the charging process terminated
prematurely.
The gas gauge reads “full,” but the charging LED is
still lit
If you charge your battery daily, rely on the gas gauge reading
to determine battery capacity. The charging process may
continue even if the gas gauge reads full. External power can
be removed because the battery is virtually full.
My battery seems to have less and less capacity
If your battery is new, or if your are using it for the first time, you
will need to calibrate it prior to using it.
As your battery ages, the maximum capacity that it can hold
naturally decreases, and even the best maintained batteries
eventually need to be retired. Consider replacing the battery if
you are not getting the usage you need from it.
Display / Touch Screen
The display performance is slow
The temperature may be too cold. Move the computer to a
warmer operating environment.
I can’t read the display
Adjust the brightness level using FN+F6 and FN+F7.
The automatic power-saving mode may have shut off
(suspended) the computer. Press any key to resume.
If the display brightness is unreadable after a resume or reboot
but is easily adjusted with FN+F6 and FN+F7, you may have set
Stealth mode in the Setup Utility. If you disable Stealth mode,
the display and backlight will operate normally.
The underlined, inverse, and hypertext characters
are difficult to read on the screen
For Windows XP:
Change the color scheme. Select Start, Control Panel, Display
and then select the Appearance tab to make changes to the
color scheme.
For Windows Vista:
Right click on the Windows Desktop, select Personalize,
Window Color and Appearance to change the color and style
of your Windows.
I can’t see the cursor while using the DOS editor
Press FN+INS to change from insert mode to overwrite mode
and enable a block cursor. When it defaults to insert mode, the
DOS editor uses an underline cursor which is less visible than
the block cursor for overwrite mode.
I changed my display resolution, but I see no differ-
ence on the screen
For Windows XP:
Try restarting your computer for the changes to take effect.
Select Start, Shutdown, Restart.
For Windows Vista:
Try restarting your computer for the changes to take effect.
Click the Start button and point your cursor past the icon and
click on the arrow. This will bring up the Shut Down/Log Off
menu. Click Restart to reboot the computer.
Nothing happens when I try to use the stylus on my
touch screen
If you cannot select objects accurately with the stylus, you may
need to calibrate the touch screen.
The touch screen doesn’t respond after a suspend
The touch screen needs a few seconds to work after a suspend.
Wait a moment and try again.
Hard Disk
The hard disk will not spin up so the computer can’t
boot up
This occurs if the unit is exposed to extreme low temperatures.
This is not a hardware failure associated with the hard disk.
The integrated hard disk drive heater will warm the drive to a
safe operating temperature.
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Troubleshooting
Keyboard and Mouse Troubleshooting
Something unexpected happens when I press a key
You may have pressed a key combination that performs a
Windows function. Make sure you are pressing the correct
keys for the application you are running.
Incorrect characters appear on the screen when I
press certain keys
You may be in Num Lock mode. Press NUM LOCK to toggle
Num Lock mode off. NUM LOCK is on the top row of buttons
on your keyboard next to the F12 key.
I have difficulty double-clicking the mouse fast
enough
For Windows XP:
Select Start, Control Panel, Mouse. The Buttons tab contains
the setting for the double-click speed.
For Windows Vista:
Select Start, Control Panel, Hardware and Sound. Then select
Mouse to configure double-clicking speed and other options.
Modem Troubleshooting
The modem doesn’t work
When you first try to use HyperTerminal or similar application,
the system responds with a message asking if you want to install
the modem. Answer “Yes” to this question and follow the
instructions on the screen to install it.
Make sure the communication settings are correct in your
application. Refer to the online help for your application.
The modem doesn’t dial a number
If you are using an external modem, make sure the cables are
attached correctly.
Make sure your communications parameters are correct in your
application. Refer to the online help for your application.
The modem dials and receives an answer but does
not establish a connection
You may have incorrect parameters selected for your application
to talk with the remote modem. Refer to the online help for your
application.
You may need to adjust your modem’s baud rate or protocol
selection.
PC Cards
I can’t remove the PC card
Press the ejector button located inside the PC card door on the
side of the computer. The button will pop out. Press the ejector
button again to eject the PC card. Slide the card out.
If the ejector button malfunctions when you press it, release the
button and then press it again.
Read Error
If a memory card that is not properly formatted is installed in
the PC Card slot, it will cause this error.
The computer locks up when I remove the PC card
Before you remove the card, select the PC card icon ( or )
on the taskbar (in the tray area near the clock in the lower right
corner) and choose “Stop [card name] card.”
Miscellaneous Troubleshooting
The computer shuts off unexpectedly
The computer has entered suspend mode. Press any key to
resume from the standby state. Press the POWER button to
resume from the hibernate state.
The battery capacity may be low. Connect external power to
charge the battery, or replace the battery with a fully charged
one.
The speaker volume is too high or too low
Refer to the audio section for instructions on adjusting volume.
The computer won’t turn on
Make sure a fully charged battery is properly installed.
Connect external power to charge the battery if it is not charged.
If you are using the AC adapter check the electrical outlet you are
using to make sure it is working properly.
If the computer does not turn on, reset the computer by holding
down the POWER button for at least ten seconds, release it, then
press the POWER button again.
The computer won’t turn off
For Windows XP:
1.
Select Start, Shut down, Shut down.
2.
If that does not work, press CTRL+ALT+DEL and then select
Task Manager.
3.
If any programs are open, use your arrow keys to highlight each
General Dynamics Itronix | 72-0137-001
GD8000 User Guide
Troubleshooting
one and select End Task. Repeat this until all programs are
closed.
4.
Select Start, Shut down, Shut down again.
5.
If that still does not work, press CTRL+ALT+DEL and select Shut
Down.
6.
If that still does not work, press and hold the POWER BUTTON
for approximately ten seconds and then release it.
For Windows Vista:
Click the Start button and point your cursor past the icon and
click on the arrow. This will bring up the Shut Down/Log Off
menu. Click Restart to reboot the computer.
If that does not work, press CTRL+ALT+DEL and then select
Start Task Manager.
If any programs are open, use your arrow keys to highlight each
one and select End Task. Repeat this until all programs are
closed.
If that still does not work, press and hold the POWER BUTTON
for approximately ten seconds and then release it.
The computer enters suspend mode too quickly
For Windows XP:
When there is no activity for a period of time, the computer
turns off or enters suspend mode. To extend this time, use the
Power Management program (Start, Settings, Control Panel,
Power Management) and increase the non-activity time to
enter suspend.
For Windows Vista:
Select Start, Control Panel, Hardware and Sound. Select
Power Options. For each plan displayed, select Change Plan
Settings and modify the Put Computer to Sleep option.
The computer doesn’t automatically suspend
Exit any application that uses COM ports.
Make sure external power is not connected. Depending on
power settings, some systems will not suspend automatically
when they are connected to external power.
The system date and time are incorrect
For Windows XP:
Reset the correct date and time by choosing the Date/Time
icon from the Control Panel and making the appropriate
changes.
For Windows Vista:
Select Start, Control Panel. Then select Clock, Language and
Region. Under Date and Time, make the appropriate changes.
I receive an “out of memory” error message
Restart the computer.
Too many applications may be running at the same time. Close
applications you don’t need.
Make sure you have enough space on your hard disk (at least
15% free).
Holding down the Power button to reset the com-
puter doesn’t always work
Try resetting the computer again. If this doesn’t work, remove all
power, including the battery pack, and allow the unit to remain
idle for ten minutes. After ten minutes, connect external power
and retry.
The LEDs, backlight, and/or keyboard backlight don’t illuminate.
You may have enabled Stealth mode in the Setup Utility.
Disable Stealth mode.
The computer doesn’t make any sounds, even dur-
ing boot-up
You may have enabled Stealth mode in the Setup Utility.
Disable Stealth mode.
The fan stopped running
You may have enabled Stealth mode in the Setup Utility.
Disable Stealth mode.
Can I improve the startup speed of my programs by
cleaning up and rearranging files on the hard drive?
Using the Windows utilities to defragment your drive may
improve the startup speed of programs.