General Dynamics Itronix IX300AC555WLBT Go Book Tablet PC User Manual
General Dynamics Itronix Corporation Go Book Tablet PC Users Manual
Contents
Manual
Getting Started
Congratulations on your purchase of the Itronix GoBook Tablet PC! Your new GoBook Tablet PC
features the most innovative advances in portable computing technology. It combines state-of-the-art
ergonomics, patented RF technology, and a rugged, durable architecture to provide you with a Tablet PC
that is compact, powerful, and easy to use virtually anywhere.
Designed for a wide range of business productivity applications, the GoBook Tablet PC is an ideal
choice for mobile workers who are on the go throughout the day. It offers flexibility, durability and
dependability along with ruggedness and portability to make it quick and easy to transport to any work
location, indoors, outdoors, or in your vehicle.
This online document, GoBook Tablet PC Help, contains all the information you need to set up and use
your new GoBook Tablet PC. It describes all the features of the GoBook Tablet PC in an easy-to-read
yet thorough manner. For information on printing, navigating or using GoBook Tablet PC Help see
How
to Use This Help System. To optimize readability we recommend you view this document in landscape
orientation.
Unpacking Your System
After opening the package, carefully inspect the contents. Contact your dealer if any items are missing
or appear damaged. The shipping carton should contain the following:
STANDARD
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l8.4” SVGA TFT Active Matrix Color Display
lSeven (7) Hot keys
l56K V.92 Fax/Modem
l10/100 Mbit Ethernet LAN
lLi-Ion Battery
lTwo (2) USB 2.0 Ports
lRJ11 Jack
lRJ45 Jack
lTwo PC Card Slots: a Type II PC Card Slot, and a Compact Flash Slot
lExternal Speaker and Microphone Jacks
lInternal Speaker and Microphone
lStand Holder Connector
lSecond Battery Connector
lMicrosoft Windows XP Tablet PC edition
l3-year limited warranty
OPTIONS
The following items are normally optional, but some vendors may include them in the standard package.
Some items may not be available in some countries, or some vendors may choose not to carry all the
items.
lVehicle Adapter
lCarry Case
lVehicle Dock
lDesk Mount
lExternal USB Floppy Disk Drive
lExternal USB DVD/CD-RW Drive
lShoulder Strap
l
Soft Handle
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lDRAM memory modules
lWLAN radio
lBluetooth radio
lWireless WAN radios and antennas
lExtra Battery
lTip and Ring Cable
lRJ-11 Cable
lUSB to Serial Cable
lUSB 2.0 Port Replicator
CAUTION When purchasing any of the accessories listed above, purchase only those accessories that
are approved for use with your computer. The above accessories are proprietary items. Your system
vendor can obtain these approved accessories. If you use items that are not approved for use with this
computer, you may cause your computer to malfunction, or to emit or receive electromagnetic radiation
in excess of local regulations. For non-proprietary accessories such as PC Cards or printers, ensure that
the accessory functions properly in your computer before making the purchase. Your system vendor
may be able to recommend reliable brands and models.
Where to Look For Information
About Your GoBook Tablet PC
This Help System describes the key elements of your computer. Be sure to read it thoroughly before you
begin using your GoBook Tablet PC and refer to whenever needed. It includes a table of contents,
search function, index and glossary to make finding the information you need quick and easy. See How
to Use this Help System for information about navigating, printing or otherwise using this document.
About Windows
For more extensive information and help about Windows go to Help and Support, found on the Start
Menu. We also recommend that you go to Start, All Programs, Accessories to open Tour Windows XP
,
an online orientation of Windows XP.
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Features
High Capacity Hard Disk Drive
Your Tablet PC has a high capacity hard disk drive, enabling you to install your favorite programs and
store large multimedia files.
Full Array of Ports and Connectors
Your computer includes standard ports for connecting to peripherals such as USB devices and monitors.
USB ports allow you to add many types of peripherals.
SVGA Display
Your Tablet PC has an SVGA TFT active matrix display with integrated graphics capabilities.
Built-in Microphone and Speaker
The internal speaker and microphone enable you to run a variety of multimedia applications.
Hot Keys
Hot keys or function keys allow you to suspend your computer, navigate, and give you easy control of
your display.
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Precautions
You can use your computer under a wide range of environmental conditions. However, to ensure long
use and continued high performance, consider the following factors when setting up your computer:
lFollow all warnings and instructions noted in this documentation and in the Windows Help and
Support, found on the Start Menu.
l
The first time you use your computer, we recommend that you carefully read the section on
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Power Management to familiarize yourself with some basic battery information and to ensure
optimum performance
lThere is danger of explosion if the battery is incorrectly replaced. Replace only with the same or
equivalent type recommended by the manufacturer. Dispose of used batteries according to the
manufacturer's instructions.
lUnplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Do
not use aerosols, solvents, or strong detergents
lSlots and openings in the computer case are for ventilation purposes. Do not block or cover these
openings or the system could overheat
lOn the bottom of the GoBook Tablet PC, there is a label with information on the power
requirements of this system. These requirements must be followed. If you are unsure of your local
power supply, consult your dealer or local Power Company
lDo not step on or place anything on the power cord
lIf you use the computer with an extension cord, ensure that the total ampere ratings of all the
devices sharing the extension do not exceed the rating of the extension cord or the rating of the
wall outlet
lUnless instructed, never push foreign objects into the computer through any of the slots or
openings. Dangerous voltages are present, which could cause electric shock, fire, or damage
sensitive components
lFor best results, use a power strip with a built-in surge protector. Do not use inferior extension
cords as this may result in damage to your computer
lDo not operate the GoBook Tablet PC at temperatures above 140°F (60°C) or below -4°F (-20C).
lDo not store the GoBook Tablet PC at temperatures above 167°F (75°C) or below -67°F (-55°C).
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The First Time...
Using your computer for the first time involves:
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lInstalling the Main Battery
lConnecting the AC Adapter
lTurning on/off the GoBook Tablet PC
lCalibrating the Digitizer Touch Panel
Tips for New Owners
lRead the Troubleshooting section for common questions and answers about the GoBook
Tablet PC.
lTake the Windows tutorials.
Select Get Going with Tablet PC from the Start Menu.
lTake responsibility for backup
Back up files often. Users who need to manage large amounts of data may wish to use backup
devices such as a ZIP drive.
lDon't leave passwords anywhere on your notebook or carrying case
lBe careful when placing your notebook on an airport security conveyor belt.
In most airports, security conveyor belts are safe for computers. If you are not sure, ask the
security staff. You should keep a close eye on your computer.
lTape your business card to the notebook and accessories
In the workplace, notebooks and accessories may often look exactly alike, leading to equipment
mix-ups. Prevent such mix-ups by placing your name on your equipment.
lDevelop ergonomic work habits
The science of ergonomics studies the relationship between health and a suitable work
environment. For more information on ergonomics, contact your nearest computer bookstore, or
local library. The Internet also has information on this and other related subjects.
lConsider using a lock
For added security, consider purchasing a Kensington lock to put into the Kensington lock hole on
the left side of your computer (see Top Connectors). Use the Kensington lock to secure the
computer to a desk or table.
NOTE
Using a computer for extended periods of time with a poor workstation setup and incorrect work
habits can cause health problems.
More Basics
The next section, Getting Familiar with Your Computer, contains basic information you need to
efficiently use your GoBook Tablet PC.
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Startup Problems
If your computer does not operate properly, try these solutions:
lConnect the AC adapter to charge the battery if it is not charged.
NOTE The Power Status LED should be solid blue and the Power LED on the AC adapter should
be lit if the AC adapter is connected and functioning properly. Additionally, one of the power
icons should appear in the task tray.
lIf the AC adapter is connected, make sure the electrical outlet you are using works.
lCheck to make sure the battery is installed and charging properly.
lIf the battery doesn’t begin charging, remove the battery, connect the AC adapter, and turn on the
computer by pressing the power button . Reinstall the battery. The Battery Status LED is orange
while the battery is charging.
The Troubleshooting section lists additional solutions you can try:
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Getting Familiar with Your Tablet PC
The Itronix GoBook Tablet PC is a ruggedized , weather-sealed Tablet PC system built for the
demanding environment of the mobile worker. Designed for use by mobile workers, this computer is a
superior work tool for collecting, managing, and communicating information in the field.
The following pages describe the external and internal features of your GoBook Tablet PC.
Individual Parts
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The following diagrams and descriptions provide an overview of your GoBook Tablet PC. This
document uses the landscape view as the default orientation of your GoBook Tablet PC.
Hover your cursor over the pictures to see feature descriptions or link to more information.
Front View
Bottom Edge View
Top Edge View
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Right Side View
Back View
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Hot Keys
The GoBook Tablet PC has seven function or hot keys to speed common functions.
Hover the cursor over each hot key on the picture to see a description.
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1. Function Key
2. Line Up Key
3. Line Down Key
4. Enter Key
5. Escape Key
6. Security Key
7. Rotate Key
Hot Key
Description
Function Key (Fn) Press this key in
combination with another
key to perform more
functions. Press it and
hold while pressing another
hot key to perform the key
combinations
below.
Line Up Key Press this key to move the
cursor up one line.
Line Down Key Press this key to move the
cursor down one line.
Enter Key Press this key just like you
would press Enter on a
desktop computer. For
example, implement an
action, navigate deeper or
move forward through
content.
Escape Key Press this to go back or
escape to the previous
context or window.
Security Key Press this key like you
would press Ctrl+Alt+Del
on a desktop computer.
Rotate Key Use this key to switch
between portrait and
landscape orientation on
the display.
NOTE Some applications
may not display as well in
portrait orientation. For
example, you may need to
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Power Button
Additionally, the GoBook Tablet PC has a power button located at the top left corner above
the display. Press this button to suspend or turn the unit on or off.
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LED Status Indicators
The GoBook Tablet PC has four LED status indicators located left of the display
when the unit is in landscape orientation. The LEDs light up when a particular
function of the computer is active. LED numbers are from top to bottom when the
Tablet PC is in landscape orientation.
scroll right to view all the
contents on the page.
Fn + Hot Key
Combinations Description
Fn + Line Up
Page up
Fn + Line Down Page down
Fn + Enter Speaker volume down
Fn + Escape Speaker volume up
Fn
+
Security
Display brightness down
Fn + Rotate Display brightness up
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Display and Pen Basics
Your GoBook Tablet PC has an SVGA TFT active matrix color display with integrated graphics
capabilities. The display is a transmissive color display that provides excellent readability indoors or
outdoors. If you have trouble reading your display you can adjust the screen brightness using hot keys.
Press FN+Rotate to increase brightness and press FN+Security to decrease brightness.
Use the digitizer pen /stylus provided with your GoBook Tablet PC like you would use a mouse on a
desktop PC. The following common mouse functions can all be performed with your pen:
Single-click: Tap once with the pen
Double-click: Tap twice with the pen.
Right-click: Tap while holding down the button on the pen.
Mouse-rollover: Hover your pen above the display. For example, when you roll your mouse over an
icon you see a popup description of the icon. Hover your pen over the icon to see this description.
In addition to these mouse functions you can use the digitizer pen to draw or write in some Tablet PC
applications.
CAUTION Use only the digitizer pen included with the unit. Never use sharp, hard, or abrasive
implements on the digitizer touch panel such as ball point pens, pencils, or keys. They could damage
the screen.
To calibrate the digitizer touch panel
1.
From the Start Menu, select Control Panel.
3. Battery Status LED
Green Fully Charged
Orange Charging
Blinking Red Battery capacity is less than 10%
4. Power Status LED
Solid Blue Unit is turned on
Blinking Blue Suspend to RAM
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2. If you are in Classic View continue to step 3. If you are in Category View select Printers and
Other Hardware and continue to step 3.
3. Select Tablet and Pen Settings. Then tap the Settings tab.
4. Under the Calibration field choose the orientation you want to calibrate, either Landscape or
Portrait.
5. Tap on the Calibrate button.
6. After you have completed calibration by touching the cross-hairs with your digitizer pen, select
OK to have the new settings take effect.
See Maintenance and Storage for information on how to clean the display.
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Disk Drives
Your Tablet PC comes with several components for reading and writing (recording) information.
The Hard Disk Drive
The hard disk provides high-capacity storage and fast access. The operating system and most programs
are stored here. Your GoBook Tablet PC identifies the hard disk drive as drive C.
Optional External Drives
The GoBook Tablet PC has PC Card slots in addition to three USB external drive options. You do not
have to power down the Tablet PC to connect any of these drives because they are "hot pluggable".
USB Floppy Disk Drive (FDD)
The floppy disk drive provides a convenient way of storing and transferring small files. The disk drive
uses standard 3.5-inch, 1.44 MB disks.
USB DVD / CD-RW
The DVD / CD-RW drive is a read/write drive. It can be used to write data to a recordable CD. It can
also read data from
DVDs
and
CDs
, including audio or video disks. Your Tablet PC
identifies the drive
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with the letter following the hard drive letter. If your hard drive is D, then the DVD/CD-RW drive will
be E.
Precautions for Handling DVDs and CDs
Keep these precautions in mind when handling DVDs and CDs.
lAlways hold the disk by the edges; avoid touching the surface of the disk.
lUse a clean, dry, cloth to remove dust, smudges, or fingerprints. Wipe from the center outward.
lDo not write on the surface of the disk.
lExtremes in temperature may damage disks. Store disks in a cool dry place.
lDo not use benzene, thinners, or cleaners with detergent. Only use cleaning kits designed for
DVDs or CDs.
lDo not bend or drop the disks.
lDo not place objects on top of disks.
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Memory
Adding memory allows the computer to operate faster, handle more tasks simultaneously, and work
more smoothly with large files. Users who increase memory demands - by adding additional programs,
for example - may notice a slowdown in operating speed, and wish to increase memory. The Tablet PC
includes a memory card slot for adding additional memory.
Calculate memory size by adding the size of the memory module to the existing built-in memory. For
example: 128 MB (module) + 128 MB (built-in memory) = 256 MB Total.
If you add memory to your GoBook Tablet PC it will automatically detect the change in RAM capacity
when it restarts. You can verify RAM capacity has changed in the Setup Utility or in Windows:
1. Setup: Double-tap the green Setup box when it appears during boot-up. Then select CMOS Setup
menu.
This screen shows the amount of system memory.
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2. Windows: Right click on my computer and select properties. The bottom of the system Properties
General tab lists the memory detected by Windows.
For information on adding memory to your GoBook Tablet PC, contact your supervisor or your
organization’s help desk.
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PC Card Slots
The GoBook Tablet PC has two PC card slots: a Compact Flash Slot located on the right side of the
computer and a Type II PC Card Slot located on the top side of the computer.
You can use these slots to
interface between your GoBook Tablet PC and a variety of communications devices, such as network
adapters, SCSI adapters, fax/modems. They can also provide additional data storage capacity.
Installing a PC Card
1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the
top up and the edge with pinhole contacts going in first. You will feel some resistance as the card
slides into the back of the slot.
2. PC Cards require drivers, or a program that allows the operating system to use a specific device.
Many drivers are included with Windows, but if not, you will be prompted to install the driver
included with your card.
NOTE Please read the instructions included with individual PC Cards. Some cards may be
inserted with power on, while others require that the computer be turned off.
Removing a PC Card
1. If a PC Card is in use, you must shut down the PC Card before removing it.
2. Select the PC Card icon on the right side of the Windows tray taskbar, then select Stop.
3. When the Windows message appears, telling you that it is safe to remove the card, select OK.
4. Press the eject button on the PC Card slot to release the eject button (it is spring loaded and
remains hidden until it is pressed).
5.
Press the eject button again to release the PC Card.
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Compact Flash Cards
The GoBook Tablet PC has a user accessible Compact Flash card slot. Files stored on Compact Flash
cards can be created, deleted, moved and amended in exactly the same manner as files stored in
memory.
Your GoBook Tablet PC can use Type 1 Compact Flash cards for secure data storage. If you store any
user-installed application programs and associated data on Compact Flash, these programs and this data
will not be lost after a hard reset.
Open the Compact Flash port cover on the right side of the computer. Orientate the Compact Flash card
with the label side uppermost and carefully insert it into the socket. Your GoBook Tablet PC should
automatically detect most Compact Flash cards.
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Making Connections
Your GoBook Tablet PC is equipped with a full array of ports and connectors, including standard
input/output (I/O) ports for quickly and easily adding peripheral devices such as USB devices. Refer to
documentation included with individual devices for details on connecting these devices to your
computer. Along with the standard ports found on most computers, your computer also includes modem
and LAN ports for advanced communications technology.
Right Side Connectors
1 LAN RJ-45 Jack
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With an Ethernet LAN you can make LAN connections without installing PC cards. Connection speed
is 10/100 Mbps.
2 USB 2.0 ports
The Universal Serial Bus ( USB ) is the latest standard for attaching keyboards, mice, scanners, printers
and other devices to a computer. USB devices can be chained together on a single cable.
3 Audio-Out Jack
Connect external speakers or a stereo headset to this jack to listen to multimedia.
4 Audio-In Jack
Connect a microphone to this jack to record audio.
5 Compact Flash Slot
Use this slot to insert a compact flash card.
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Bottom Edge Connectors
1 Extension Slot
Use this Multi-IO extension slot with the Desk Mount or the Vehicle Dock.
2 DC-in Jack
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Connect the DC power cable from the AC adapter to this jack or use with the vehicle adapter.
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Top Connectors
1 Fax/modem RJ-11 Jack
The fax/modem can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and receive faxes
at 14.4 Kbps. In some countries, local regulations may not permit the use of the fax/modem designed
for this system. In this case, you may use a PCMCIA modem.
CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines.
Do not
use digital lines, such as PBX and ISDN systems found in many offices. Digital lines may damage your
modem. If you are unsure as to the type of port you have to plug into, simple detection and protection
devices are available at your local computer store.
2 Type II PC Card Slot
Supports 32 bit Card Bus 2.1 interface as well as Zoom Video when in landscape orientation. You can
use this slot with PC Card Radios.
3 Security Slot
Your computer has a Security Slot that can be used with a standard laptop locking device, such as a
Kensington Lock. You can connect the GoBook Tablet PC to a large object with the lock to prevent
theft of your Tablet PC. See the documentation that comes with your lock for more information.
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Back Connectors
1 Digitizer Pen
Use this digitizer pen to navigate and input on the digitizer touch panel.
2 Second Battery Connector
Attach a second, external battery to this connector to extend battery life.
3 Security Slot
Your computer has a Security Slot that can be used with a standard laptop locking device, such as a
Kensington Lock. You can connect the GoBook Tablet PC to a large object with the lock to prevent
theft of your Tablet PC. See the documentation that comes with your lock for more information.
4 Master Reset Key
Use the end of a paper clip in this hole to perform a reset of your GoBook Tablet PC. You will then need
to press the power button to restart the computer.
5 RF Power On/Off Button
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This button turns on/off the integrated WLAN and Bluetooth radios.
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Wireless Communication
The Itronix GoBook Tablet PC has superior wireless capabilities that simultaneously support Bluetooth ,
Wireless LAN ( WLAN ) and Wireless WAN .
It includes three antennas for wireless communication; two internal antennas and one PC-Card Radio
antenna .
Use only the supplied or an approved antenna(s). Unauthorized antennas, modifications, or attachments
could impair call quality, damage the phone, or result in violation of FCC regulations.
Your GoBook Tablet PC has an On/Off button on the back for the integrated WLAN and Bluetooth
radios.
Bluetooth Radio (optional)
The GoBook Tablet PC includes an integrated Bluetooth option. Its typical range is 10 meters.
NOTE It is not recommended you use the Bluetooth radio and WLAN radio at the same time since this
will degrade the WLAN radio's performance.
Read About Bluetooth
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WLAN Radio (optional)
The GoBook Tablet PC has an integrated 802.11b WLAN radio option. Its typical range is 100 to 300
meters in open spaces and 30 to 100 meters indoors. An internal antenna is provided for the WLAN
radio
Read About WLAN
Read About In-Building WLANs
Read About Building-to-Building WLANs
Read About Combination WLANs
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PC Card Radios
Your GoBook Tablet PC supports the following PC Card radios:
lCDMA2000/1xRTT: Sierra CDMA 55X PC-Cards,and Cisco WLAN PC Card.
¡GSM / GPRS :
Sierra GPRS 750. The GoBook Tablet PC supports wakeup when using this
card.
See the PC Card Radio manufacturer for more information on using each radio.
Read About CDMA
Read About GSM / GPRS
Read About WLAN
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Improving Radio Coverage
Wireless connectivity between radio-equipped portable terminals and host
computers is unique and maintaining this wireless connectivity over a wide
area is fundamental to the usefulness of the network. As such, the scope and
reliability of radio coverage is a primary concern. Therefore, one of the most
important features of the wireless network is the degree of radio coverage
provided. Coverage is influenced by terrain, buildings or a crowded room.
There are many things that can be done to improve coverage depending on
location.
In any location
1. Performance can vary significantly at different times of the day.
2. Weather can affect performance.
On the street
1.
Try all sides of a building to see which side provides the strongest radio
signal.
2. Move from under trees. Pine needles absorb radio signals more than
leaves.
3. Move away from overhead electrical wires.
4. Radio signals reflect off other buildings. Even in the signal shadow, the
signal could be reflected back by another building.
5. Try not to hold the unit. If possible, place it in vehicle, on a cabinet or
desk.
6. If holding the unit, turn the unit in 90-degree increments to avoid
shielding it with your body.
7. The signal is 1 - 2 feet across; therefore, moving several feet in any
direction may give different results.
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Inside a Building
1. Move toward windows.
2. Signals do not penetrate ground, therefore, there will probably be no
signal in basements.
3. Reflective coatings on windows reflect radio signals. Try the side of the
building that is least likely to have coated windows.
4. Closed metal blinds can reflect radio signals.
5. Dropped ceilings sometimes hide an accumulation of electrical cable.
Electromagnetic Interference (EMI)
1.
Electromagnetic Interference (EMI) is generated by switching circuitry
closets or Un-interruptable Power Source (UPS) systems found near
computer rooms and can block the radio signal.
2. Look for significant sources of electromagnetic radiation. The problem
may emanate from a source between location and the radio base
station.
When to use landline communication
If these tips do not improve radio signal strength, switch to landline
communication. Switching to landline communication is faster than
searching for and trying to improve the radio signal.
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Power Management
The Itronix GoBook Tablet PC uses dynamic power management ( DPM
) so
you can reduce the amount of energy used, especially during periods of
inactivity. Effective use of power management options can greatly conserve
and extend your battery life.
Your GoBook Tablet PC includes a smart Li-ION battery pack and a Real
Time Clock coin battery. There is also an optional second external battery
pack that effectively doubles your unplugged runtime.
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Battery Calibration
The first time you use a battery, you should calibrate it. The calibration
process empties and charges the battery one time. This allows the Windows
battery gauge to accurately monitor battery status. To calibrate the main
battery or second external battery, follow these steps:
1. Plug in the AC adapter .
2. Restart the computer and when the startup screen appears, use your
digitizer pen to tap on the green Setup box in the corner of the screen.
This starts the Setup Utility .
3. Then select the Setup function "Battery Calibration". Please press the
Line Up or Line Down keys to select the option, and Enter to continue.
4. You will be prompted to make sure the AC adapter and Battery are
present. Do this and then Select Yes to begin "battery auto-learning".
Battery Calibration will take from 10 to 16 hours, depending on how much
power the battery may already contain.
NOTE For optimum performance, we recommend calibrating the battery
and optional secondary battery every three months.
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Battery Charging
When you use the AC adapter to connect your GoBook Tablet PC to a
power outlet, the internal battery automatically begins to recharge. While
the battery is charging, the Battery Status LED turns orange after 6-12
seconds and stays solid orange until the battery is fully charged. Then it
turns green.
If your computer is turned off, a fully discharged battery takes about 3
hours to recharge. If your computer is turned on and is not in suspend
mode , it takes about 3-5 hours to recharge the battery. Refer to the
following table:
NOTE A fully charged Li-Ion battery can run the Tablet PC for
approximately 3 hours of normal use. (According to Battery Mark
benchmark tests). Use of external devices, the media bay and wireless radio
causes increased battery consumption.
If a second external battery is attached to your GoBook Tablet PC, this
battery will begin charging once the main battery is fully charged.
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Using the Battery
About the Battery
GoBook® Tablet PC Help
Charging Discharging
System On 3-5 hours 3 hours
System Off (Suspend to
RAM
and Suspend to Disk)
3 hours _
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The battery is a Lithium-Ion "smart" battery. It contains a temperature
sensor and a memory device that stores information about the battery, such
as how much charge is left and how many times it has been recharged. The
parameters for the "management" of the battery are also kept in the
battery's memory. The life expectancy will depend strongly on the care of
the battery, the individual usage pattern and the GoBook Tablet PC specific
configuration.
CAUTION Shutdown the computer and remove from external power before
removing the battery to prevent potential loss of data.
The battery pack is most efficient at room temperature. However, its
efficiency fails as the temperature varies from that range. The chart below
shows approximate capacity values with respect to temperatures.
To prevent damage, the charge circuitry is turned off for temperatures that
are too high (above approximately 115°F or 46°C) or too low (below
approximately 32°F or 0°C). Your GoBook Tablet PC is equipped with a
Thermal Grate to remove heat from the processor.
CAUTION The Thermal Grate gets warm during use of the GoBook Tablet
PC. Do not block the flow of air to the Thermal Grate.
NOTE A "cold-soaked" battery of 0°C only has about 10% capacity and
may not power a unit.
Monitoring Battery Power
There are two ways to monitor how much power the battery has left:
1. Hovering your digitizer pen over the battery icon in the taskbar ,
without selecting anything, is the simplest way to check on battery
power status. The status will show as a pop-up.
2. Alternately, tap Start, Control Panel. If you are in Category View
select Performance and Maintenance, then Power Options. In Classic
View simply select Power Options. Then tap the Power Meter tab to
see how much battery power remains.
NOTE If you do not see the battery icon, enable it in Start, Control Panel,
Power Options. Choose the Advanced tab and select "Always show icon on
Temperature Capacity
-10°C 50%
0
°
C
80%
20°C 100%
45°C 100%
55
°
C
80%
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the taskbar."
Low Battery Alarms
How your computer responds to a low battery condition can be set by going
to Start, Control Panel, Power Options, and selecting the Alarms tab.
Two different power alarms can be enabled or disabled: the Low Battery
Alarm, and the Critical Battery Alarm. Use the slidebar to set the power
level at which the alarms are activated.
Click on the Alarm Action button to
choose whether the alarm sounds, displays a message, or both.
CAUTION When battery power is low, the Battery Status LED will blink
red and the alarm will beep or display a warning on your screen. Take
immediate action, such as saving files or connecting to the AC adapter , or
data may be lost.
When the computer alerts you that the battery is low, immediately do one of
the following:
nConnect the AC power adapter
nSave your work and suspend to disk (Hibernate) by pressing the Power
Button
n
Save your work and then select Turn Off Computer, Turn Off from the
Start menu
nTurn off the computer (or suspend to disk) and replace the discharged
battery with a charged battery (See Battery Replacement)
NOTE Do not restart the computer until you have connected to an AC
adapter, or replaced the discharged battery with a charged battery.
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Power Saving Modes
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Adjust the default power management settings by going to Control Panel,
Power Options.
Power Button
On the Advanced tab of Power Options the Power buttons dialog box allows
you to set different actions to take when the power button is pressed. You
may have the Tablet PC standby, hibernate, or you can shut down the
computer altogether. You can also have the power button do nothing (not
recommended) or give you a choice between standby, restart and turn off.
However, holding the Power Button down for more than ten seconds will
force a power off while operating under any situation, resulting in the loss of
any unsaved information.
Standby
Most devices are powered down in a low power state. Resume the unit by
pressing the power button once to resume to point at which the unit was
suspended.
Hibernate
Suspend to Disk is similar to turning off the computer, except that the
current state of the computer is copied to the hard disk as a special file.
When the computer returns from suspend mode , the desktop appears with
the same files and programs open as when the computer was suspended.
Suspend to Disk is very useful when you don't want to take the time to shut
down all open programs one by one to shut off the computer, only to have to
open the same programs and files the next time you use the computer. This
mode is also called hibernation mode.
Suspend-to-disk File
Suspend to Disk file will be saved by Windows to the hard disk. The size of
the file will correspond to the amount of system memory. Please make sure
there is enough space on the hard disk.
Shut Down
System is shutdown.
Initiating Suspend Mode
There are three ways to initiate suspend mode. The settings can be adjusted
in the Power Schemes tab in Power Options:
nThe computer will automatically enter suspend mode when not used
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for a set period of time
nSelecting Start, Turn Off Computer, Stand By
nPressing the Power Button (if enabled in Power Options)
Power Saving Tips
Avoid operating the fax/modem, or audio and video applications when using
battery power. Operating a fax modem, video, or audio equipment or
turning on the Wireless LAN increases the computer's power requirements.
Decreasing display brightness can also save power. Decrease brightness by
pushing FN+Security. Increase it by pushing FN+Rotate.
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Battery Replacement
Replacing the Main Battery
Over time, the battery’s capacity gradually decreases. We recommend that
you replace your battery when you notice that it begins to store significantly
less charge. Change the main battery pack as follows (you may want to
print this topic for reference):
GoBook® Tablet PC Help
1. Turn off the computer.
2. Unplug power supply if connected.
3. Turn the computer upside down.
4. Remove the secondary battery if installed.
5. Using a Phillips screwdriver, remove the
seven screws from the battery cover and
remove the battery cover.
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CAUTION The GoBook Tablet PC should always be shut down prior to
removal of the battery, as there is a possibility that data may be lost when
the unit shuts down by removing the battery.
CAUTION The GoBook Tablet PC battery and unit are only weatherized
when the Battery door is closed.
Keep the door closed when the unit is use to
prevent damage to the unit.
Replacing the Real Time Clock Battery
The Real Time Clock has a coin battery that can be replaced by following
the steps 1-6 above. Then:
1. Lift the coin battery out of the holder.
2. Install a new coin battery with the positive terminal up.
3. Continue with steps 7-9 above.
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© 2003-2004 Itronix Corporation. All rights reserved.
Optional Equipment and Accessories
The Itronix GoBook Tablet PC has several equipment and accessory options
to further enhance your mobile computing experience.
A complete list of Itronix optional peripherals and accessories are listed in
Unpacking Your System.
CAUTION When purchasing any additional accessories, purchase only
those accessories that are approved for use with your computer. Some
6. Using the tab on the battery, lift the
battery pack up and out of the battery bay.
7. Orient the replacement battery correctly
and insert it into the battery compartment,
making sure it is fully seated.
8. Replace the battery cover over the battery
bay and install the seven screws.
9. Install the secondary battery if equipped.
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accessories are proprietary items and can be obtained through your system
vendor. If you use items that are not approved for use with this computer,
you may cause your computer to malfunction, or to emit or receive
electromagnetic radiation in excess of local regulations. For non-proprietary
accessories such as PC Cards or printers, ensure that the accessory functions
properly in your computer before making the purchase. Your system vendor
may be able to recommend reliable brands and models.
Desk Mount
The GoBook Tablet PC's desk mount
enables you to experience desktop
functionality with your GoBook Tablet PC.
The desk mount includes the following
ports:
nStand holder connector (this is the
unit interface)
nDC in
n2 USB 1.1 ports
n15-pin CRT port for an external monitor
nExtra battery charger
GoBook® Tablet PC Help
1. Extra Battery Charging Slot
2.
Stand Holder Connector (unit interface)
3. LED
1. Guides
2.
Stand Holder Connector (unit interface)
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To use the desk mount:
1. Ensure the port cover on the extension slot is open and the port cover
for the AC power is closed.
2. Line up the bottom of the unit with the guides and press down while
feeding the rubberized IO port cover through the opening provided.
3. Apply external power to the desk mount. The LED in the front of the
desk mount will light along with the Power Status LED on the GoBook
Tablet PC.
The desk mount includes a slot so you can simultaneously charge the main
battery and an additional battery.
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3. 2 USB 1.1 ports
4. Extra Battery Charging Slot
5. 15-
pin CRT port for External Monitor
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Vehicle Adapter
The Vehicle Adapter is an optional device that supplies power from the
vehicle battery to operate the computer and charge the battery installed in
the unit. It typically connects to the vehicle battery using the cigarette lighter
socket.
To prevent possible damage to the battery, the system will not allow the
battery to charge at extreme temperatures. Be aware of the following
charging characteristics, especially if the computer is left unattended in a
closed vehicle.
nIf the temperature is <20°C the battery will take longer to charge.
nIf the temperature is <5°C (<41°F) the battery will not charge
nIf the temperature is >50°C (<122°F) the battery will not charge
NOTE The Vehicle adapter is not designed for long-term fixed use.
To connect the vehicle adapter
Insert the vehicle adapter’s power cord into the power port (DC-in jack)on
the bottom side of the computer.
Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket,
turning it slightly to make a good connection.
The Power Status LED illuminates to indicate that current is reaching the
unit. When you connect the vehicle adapter, it automatically begins charging
the computer’s battery. At moderate temperatures, around 21°C (70ºF), the
battery will be fully charged in approximately 3-5 hours. However, under
extremely cold or hot temperatures, or if the system is on, it will take longer
to charge the battery (up to 16 hours).
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Surge Protection
A large number of computer and high technology equipment damage is
directly related to AC power and telephone line problems. These problems
can include surges, spikes, noise, interference, and weather-related
problems, which in turn can cause glitches, hang-ups, crashes, performance
slow downs, and down time with computer equipment. The market is
flooded with hundreds of AC power line surge suppressors advertising high
performance surge protection; only a few of them actually provide adequate
protection.
This section provides guidelines for selecting a quality surge suppressor to
be used with your GoBook Tablet PC, and it helps identify a few sources for
products with acceptable performance.
Selecting the Right Surge Protection
Consider the level of quality you need when selecting a surge suppressor.
This depends on factors such as surge environment, the type of equipment to
be protected, and the quality of the electrical wiring and service.
Surge Environment
Surge environment refers to the damage potential from electrical surges in a
particular geographical area. A high quality suppressor should be used if
there is frequent lightning activity in the area and the location service is fed
by overhead utility poles.
Type of Equipment to be Protected
If the computer is equipped with a modem, the modem should also be surge
protected. Protecting the power line without protecting the modem line
provides only partial protection.
Quality of Electrical Wiring and Service
Wiring should be up to current NEC standards and have verified good AC
grounds. It is important that your computer system be plugged into a
grounded AC outlet when charging and that all peripherals connected to
your system reference the same AC ground.
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Selecting the Right Equipment
There are a number of companies that sell quality surge suppressors such as
Sutton Designs, APC, and Panamax. When you are looking for a surge
suppressor, consider these things.
nExpect to pay at least $50 for a good quality surge suppressor.
nThe surge suppressor should be a UL 1449, 497, and 1283 listed for
surge suppression, modem surge protection, and RFI/EMI noise
filtering respectively.
n
The surge suppressor should have diagnostic LEDs that verify good AC
ground, proper wiring, and proper surge operation. On/off switches
that light are not recommended since they can produce electrical noise.
nThe Joule ratings should be a minimum of 480 Joules for the AC surge
circuit.
nThe Joule ratings should be a minimum of 240 Joules for the modem.
nThe modem surge circuit should present low capacitance to the modem
line or it will slow the transmission rate. Capacitance should be
specified at less than 50 picofarads.
nQuality surge suppressor manufacturers generally offer a lifetime
warranty.
nConsider obtaining a protected equipment coverage policy which
insures the equipment in the event of surge damage.
nThe devices that will be attached to the computer also need to be surge
protected.
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Maintenance and Storage
The Itronix GoBook Tablet PC is ruggedized and weather resistant. Handle
it with the normal care required by any sophisticated electronic equipment,
and the computer will provide reliable service even under harsh field
conditions.
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Follow the guidelines in this section to care for your unit.
Battery Maintenance and Storage
Maintaining Batteries
Follow these guidelines to maintain performance of Lithium-Ion (Li-on)
batteries.
n
Avoid exposing batteries to extremely hot or cold temperatures for long
periods. To prevent possible damage to the battery, the GoBook Tablet
PC does not allow the battery to charge if the internal temperature of
the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or > 122°
F).
nCharge the battery nightly where the temperature will remain around
20°C (68°F).
nRe-calibrate your battery when your battery performance degrades.
Storing Batteries
nStore the battery within the recommended temperature range: 10°
C to
30°C (50°F to 86°F).
nUnused or stored batteries can lose power over time. When you install
a battery that has not been used for awhile, connect external power to
the computer and charge the battery.
nAfter storage, battery calibration may increase its capacity.
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Tablet PC Maintenance and Storage
Maintaining Your Tablet PC
Follow these guidelines to help maintain the condition and performance of
your computer.
nTurn off the computer when you are not using it.
nCharge the batteries daily or whenever their capacity is low.
nOperate the computer within the recommended temperature ranges of
-20°C to +60°C (-4°F to +140°F).
Care and Cleaning
Physical Inspection Periodically inspect the computer and accessories for
wear, damage, loose or missing parts. Identifying and correcting potential
problems early can help reduce the need to return the unit for service.
Outside Case Like all tools, the outside of the computer will get dirty with
use. The case is made of painted Magnesium and polycarbonate blend
(plastic) doors and covers. These areas can be cleaned with a solution of one
part Formula 409™ and one part water. Follow the procedure below.
To clean the outside case
1. Disconnect external power and turn off the computer.
2. Using a soft, dry cloth (do not use paper products because they can
scratch the surface, add a small amount of cleaning solution to the cloth
and clean the computer case.
3. Wipe off any excess liquid with a soft cloth.
4. Reinstall the battery.
Display Periodically inspect the display to make sure the brightness
function is operating properly and that all pixels are operational.
To clean your display
To clean the display assembly, use the same cleaning solution and procedure
described earlier for the outside case. In some cases, you can use a small
amount of isopropyl alcohol to remove streaks or smears. Use a soft, clean
cloth to clean the display. Do not use paper products because they can
scratch the screen.
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External Power Connector The external power connector may sometimes
be exposed to moisture and/or contamination causing an unreliable
connection to the external power source.
Clean the connector using a cotton swab dipped in isopropyl alcohol.
RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating
properly. During normal use, the connector pins can get dirty or become
broken, bent, or pushed out of place. Clean the connector with a cotton swab
dipped in isopropyl alcohol.
I/O Ports Make sure the audio and Multi-IO ports are operating properly.
Periodically inspect the ports for damage or contamination, and make sure
their covers are attached and closed when not in use. The I/O covers can be
replaced without returning the unit for service. Contact your local support
person for more information.
PC Card Door and Connector Whenever possible, make sure this door is
closed and latched properly. When the PC Card door is closed, it provides a
watertight seal for the PC Card socket. Shield the area from all
contaminants such as liquids, rain, snow, and dust when the door is open.
Make sure the PC Card connector is operating properly by reading from or
writing to a PC Card.
Storing Your Computer
If you plan to store the computer, follow these storage guidelines.
To store the computer
nFiles and data should be saved before storing the computer.
nContact your organization’
s help desk about the procedure for backing
up files or data.
nExit all applications and use the appropriate procedure to exit from
your operating system.
nTurn off the computer by going to the Start menu and selecting
Shutdown.
nRemove the battery from the unit and store it in a dry place.
nStore the computer within the recommended temperature ranges of -
55°C to +75°C (-67°F to +167°F).
nIf you use PC cards, refer to the manufacturer’s instructions you
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received with the card for storage and care information.
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Customizing Your BIOS Settings
This chapter explains how to use the Setup Utility to modify the BIOS
settings. The Setup Utility displays and allows modification of the GoBook
Tablet PC components and the configuration of devices that are connected
to it. This information is used to test and initialize components at start-up
time and to make sure everything runs properly when the system is
operating.
The BIOS is installed with a set of default values. You may be able to
increase system performance by changing some of the timing values in the
Setup Utility, but this can be limited by the kind of hardware you are using.
In certain circumstances, the system may generate an error message that
asks you to make changes to the CMOS settings using the Setup Utility. This
happens when the system finds an error during the POST (Power On Self
Test) that it carries out at startup.
CAUTION It is not recommended that you change any settings since this
may cause the unit to not function properly.
If you are not sure how to configure the BIOS settings we suggest that you
load optimal defaults by selecting that option on the Exit Menu or by
selecting F9 on the popup input panel.
Using the BIOS Setup Utility
The BIOS Setup Utility allows you to configure your computer’s basic
settings. When you turn your computer on, the system reads this
information to initialize the hardware The electronic components, boards,
peripherals, and equipment that make up your computer system. so that it
can operate correctly. You can use the BIOS Setup Utility to change your
computer’s start-up configuration. For example, you can change your
system's security routine.
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Starting the BIOS Setup Utility
You can only start the Setup Utility shortly after the computer has been
turned on. A green Setup box appears on the lower right corner of the
computer display. When you see this double tap the box.
You will then see the following screen:
Use your Line Up or Line Down hot keys to highlight "CMOS Setup Menu"
and press the Enter key. The system will start the Setup Utility and display
the main menu of the utility.
CAUTION Incorrect settings can cause your system to malfunction. To
correct mistakes, return to Setup and restore the Setup Defaults by going to
the Exit Menu and selecting Load Optimal Defaults.
Navigation and Help
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The Menu Bar
The Setup Utility has these five menu options in the Menu Bar at the top of
the window. To navigate between these screens you must tap the left or right
arrows on the popup input panel:
The Field and General Help Windows
The Field Help Window is on the right side of each menu. It displays the
help text for the currently selected field. This text updates as you move the
cursor from field to field.
NOTE The field help window refers to keys that are only available via an
external USB keyboard. If you do not have an external keyboard attached
to your GoBook Tablet PC use the Setup utility's popup input panel
Main
Use for basic system configuration
Advanced Use to set the advanced features
Boot
Use to select the sequence of boot devices that are searched to load an
operating system.
Security
Use to set user and supervisor passwords and to set backup and virus
check reminders
Exit Use to exit the current Setup session
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described below:
The General Help Window describes the popup input panel keys and their
functions. You can access it by selecting F1on the popup input panel.
However, the following keys are not available during Setup unless you have
an external USB keyboard attached to the GoBook Tablet PC:
HOME
F2/F3
F8
END
Popup Input Panel
The Setup Utility has a unique popup input panel that
appears when you hover or tap your pen anywhere on the
screen. Use the popup input panel to navigate between
setup screens, between fields on each screen and to make
any field changes. To avoid making unintentional field changes, we
recommend you do not open the panel from the bottom right side of your
screen. Instead tap anywhere on the left side of the display.
To navigate between the five menu screens tap the left or right arrows on the
input panel. To toggle through the fields tap the up and down arrows.
Alternately, you can use the Line Up and Line Down hot keys to toggle
through the fields. Press the Enter Key to view a list of options for each field.
If you need to input characters, tap FnA on the popup input panel to expand
it to a larger input panel that includes characters.
Press FnA again to return
to the small input panel.
NOTE The popup input panel disappears after a few seconds of inactivity
and when you change screens.
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The Main Menu
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The Advanced Menu
Field Setting Function
AMBIOS
for information only
Version
Processor for information only Type and Speed
System Memory for information only Size
System Time HH:MM:SS
Configure system time
System Date
MM/DD/YYYY
Configure system date
Digitizer Calibration Opens Display Calibration
Begins the digitizer calibration.
Once you have calibrated the
display the computer will
restart.
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IDE Configuration
Field Setting Function
IDE Configuration
sub
-
menu
Configure the IDE device(s).
Legacy USB Support Disabled
Enabled
Auto
Enables support for legacy
USB. Auto option disables
legacy support if no USB
devices are connected
Intel (R) SpeedStep (tm) tech Maximum Performance
Battery Optimised
Reversed
Automatic
Disabled
Depending on
AC or Battery powered, CPU
speed will change based on the
selections
RF Module Option Wireless LAN Enable
Bluetooth Enable
Disabled
Both RF Enable
Select which RF module
Support
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Field Setting Function
OnBoard PCI IDE Controller Disabled
Primary
Secondary
Both
Disabled: disables the
integrated IDE Controller.
Primary: enables only the
Primary IDE Controller.
Secondary: enables only the
Secondary IDE Controller.
Both: enables both IDE
Controllers.
Primary IDE Master sub-menu
While entering setup, BIOS
auto detects the presence of
IDE devices. This displays the
status of auto detection of IDE
devices
Primary IDE Slave sub-menu
While entering setup, BIOS
auto detects the presence of
IDE devices. This displays the
status of auto detection of IDE
devices
Secondary IDE Master sub-menu
(same as Primary IDE Master)
While entering setup, BIOS
auto detects the presence of
IDE devices. This displays the
status of auto detection of IDE
devices
Secondary IDE Slave sub-menu
(same as Primary IDE Slave)
While entering setup, BIOS
auto detects the presence of
IDE devices. This displays the
status of auto detection of IDE
devices
Hard Disk Write Protect Disabled
Enabled
Disable/enable device write
protection. This will be
effective only if device is
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Primary IDE Master
IDE Devices are automatically detected by the BIOS. It can be set to Not
Installed, Auto, CDROM or ARMD. The default is Auto.
Primary IDE Slave
accessed through BIOS
IDE Detect Time Out (Sec) 0
5
10
15
20
25
30
35
Select the time out value for
detecting ATA
/ATAPI device
(s)
ATA(PI) 80Pin Cable
Detection Host & Device
Host
Device
Select the mechanism for
detecting 80Pin ATA(PI)
Cable.
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Field Setting Function
Type Not Installed
Auto
CDROM
ARMD
Select the type of device
connected to the system
LBA/Large Mode Disabled
Auto
Disabled: Disables LBA Mode.
Auto: Enables LBA Mode if
the device supports it and the
device is not already formatted
with LBA Mode disabled.
Block (Multi-Sector Transfer) Disabled
Auto
Disabled: the Data transfer
from and to the device occurs
one sector at a time. Auto: The
Data transfer from and to the
device occurs multiple sectors
at a time if the device supports
it.
PIO Mode Auto
0
1
2
3
4
Select PIO Mode
DMA Mode Auto
SWDMA0
SWDMA1
SWDMA2
MWDMA0
MWDMA1
MWDMA2
UDMA0
UDMA1
UDMA2
Select DMA Mode. Auto: Auto
detected
SWDMAn:singleWordDMAn
MWDMAn: MultiWordDMAn
UDMAn: Ultra DMAn
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The Boot Menu
UDMA3
UDMA4
S.M.A.R.T. Auto
Disabled
Enabled
S.M.A.R.T. stands for Self
Monitoring, Analysis and
Reporting Technology.
32Bit Data Transfer Disabled
Enabled Enable/Disable 32-
bit Data
Transfer
GoBook® Tablet PC Help
Field Setting Function
1st Boot Device Removable Dev.
ATAPI CDROM
PM-IC25N030ATCS04-
Realtek Boot Agent
Specifies the boot sequence
from the available devices. A
device enclosed in parenthesis
has been enabled in the
corresponding type menu.
Removable Devices = FDD
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The Security Menu
Disabled CDROM = CDROM
PM-
IC25N030ATCS04
HDD
Realtek
Boot Agent = ethernet
boot
2nd Boot Device Removable Dev.
ATAPI CDROM
PM-IC25N030ATCS04-
Realtek Boot Agent
Disabled
same as above
3rd Boot Device Removable Dev.
ATAPI CDROM
PM-IC25N030ATCS04-
Realtek Boot Agent
Disabled
same as above
4th Boot Device Removable Dev.
ATAPI CDROM
PM-IC25N030ATCS04-
Realtek Boot Agent
Disabled
same as above
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NOTE After inserting a password you have the option to set the password to
Always or SCU.
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The Exit Menu
Field Function
Change Supervisor Password
Install or Change the password
Change User Password Install or Change the password
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Troubleshooting
This section is designed to help you determine and fix problems you might
encounter while operating the GoBook Tablet PC. Try the following things
in order:
lFirst look through the categories in this section for a solution.
lIf you don’t find a solution for your situation here, try one of the
resources listed below.
lIf you are having a problem with a computer application , use the
Field Function
Save Changes and Exit
Exit system setup after saving the changes. F10 key can
be used for this operation
Discard Changes and Exit
Exit system setup without saving any changes. ESC key
can be used for this operation.
Discard Changes
Discards changes done so far to any of the setup
questions. F7 key can be used for this operation.
Load Optimal Defaults
Load Optimal Default values for all the setup questions.
F9 key can be used for this operation.
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online help that comes with the application to find a solution.
lIf you still cannot resolve your problem, contact the help desk at your
organization.
For More Help
lWindows Help is already installed on your system. To access this
information, go to Help and Support, on the Start Menu.
lTake the Windows Tutorials. Select Get Going with Tablet PC from
the Start Menu.
lThird-party Windows manuals are available from your local
bookstore.
Applications
My application locks up, acts strangely, or produces a General Protection
Fault (GPF) error
nIf you’ve tried to resolve the problem and your application still doesn’t
respond, you may need to restart your computer as described below.
To reboot your computer, select Start, Turn Off Computer, Restart. If
that does not work, try pressing the Security hot key once to bring up
the Windows Task Manager. Then select Shut Down, Restart.
nThe data on the hard disk could be corrupted. Run SCANDISK.
nWindows is out of memory/resources. Exit Windows and restart
Windows.
Communications programs don’t seem to work or they lock Windows
nWhen you first try to use your communications application, the system
responds with a message asking if you want to install the modem.
Answer “Yes” to this question and follow the instructions on the screen
to install it.
When I rotate the display to portrait orientation my application does not
work or does not display correctly.
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nSome applications do not display or work properly in portrait
orientation due to the rugged nature of your GoBook Tablet PC's
display screen. Use these applications in landscape orientation.
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Batteries
The battery does not charge
nTo prevent possible damage to the battery, the system will not allow a
charge if the battery temperature is extremely hot or cold (such as in a
closed, unattended vehicle). If possible, charge the battery in a location
with a moderate temperature of around 20°C (68°F).
nIf possible, turn off the computer while the battery is charging.
nIf the battery is new or has been stored for a week or more, follow this
procedure:
1. Make sure the computer is turned off.
2. Unscrew and open the battery cover, then remove the battery.
3. Connect the AC adapter to the computer and an AC wall outlet, and
then turn on the computer by pressing the Power Button . The Power
Status LED will be solid blue when connected to external power .
4. Let the computer complete the boot process. Then reinstall the battery
and replace the battery door.
5. Allow the system to remain idle for one hour with the AC adapter
connected to the computer.
The Battery Status LED is orange when the battery starts charging.
6. If the battery still fails to charge after an hour, remove the battery,
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wait several seconds, and then install it again.
If the battery does not begin charging within several minutes, return
the unit for service.
The batteries take much longer than seven hours to charge
nUnder moderate temperatures, about 21°C (70ºF), the computer’s
battery takes approximately 3 hours to completely charge while
suspended and 3-5 hours to charge while powered on.
Under extremely
cold or hot temperatures, however, the battery can take up to 16 hours
to fully charge.
The batteries don’t last very long
nAs your battery ages, the maximum capacity that it can hold naturally
decreases, and even the best maintained batteries eventually need to be
retired. Consider replacing the battery if you are not getting the usage
you need from it.
The gas gauge isn’t full after charging the battery
nThis may indicate that the charging process terminated prematurely.
nCalibrate the battery to align the gas gauge with the battery capacity.
The gas gauge reads “full,” but the charging indicator light is still lit
nIf you charge your battery daily, rely on the gas gauge reading to
determine battery capacity. The charging process may continue even if
the gas gauge reads full. External power can be removed because the
battery is virtually full.
My battery seems to have less and less capacity
nIf your battery is new, or if your are using it for the first time, you will
need to calibrate it prior to using it.
nAs your battery ages, the maximum capacity that it can hold naturally
decreases, and even the best maintained batteries eventually need to be
retired. Consider replacing the battery if you are not getting the usage
you need from it.
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Display
The display performance is slow
nThe temperature may be too cold. Move the computer to a warmer
operating environment.
I can’t read the display
nAdjust the brightness level up by pressing FN+Rotate and adjust it
down by pressing FN+Security.
nYour display may be off. Tap your pen on it once.
nIf that doesn't work the automatic power-saving mode may have shut
off (suspended) the computer. Press the power button to resume.
The underlined, inverse, and hypertext characters are difficult to read on
the screen
nChange the color scheme. From the Start Menu select the Control
Panel. Choose Display and then tap the Appearance tab to make
changes to the color scheme.
I can’t see the cursor while using the DOS editor
nPress INSERT on the input panel to change from insert mode to
overwrite mode and to enable a block cursor. When it defaults to insert
mode, the DOS editor uses an underline cursor which is less visible
than the block cursor for overwrite mode.
The display appears to have random pixels darkened after scrolling
nContact your supervisor or your organization’s help desk for
information about correcting this problem.
I changed my display resolution, but I see no difference on the screen
nTry restarting your computer for the changes to take effect.
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The display cuts off the right side of the application or page in portrait mode
nSome applications do not display properly in portrait mode. For
example, you may need to scroll to the right to view all the contents on
the page. For best visibility, use these applications in landscape
orientation.
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Hard Disk
The hard disk will not spin up so the computer can’t boot up
nThis occurs if the unit is exposed to extreme low temperatures. This is
not a hardware failure associated with the hard disk . Allow the
computer to warm to room temperature. The minimum cold or soft
boot temperature is 5°C (41°F)
I can’t save files because the disk is full
nReport this situation to your supervisor or your organization’s help
desk.
Diskette Read Error
nAny card in the PC card socket except for a properly formatted
memory card will cause this error since it is trying to read the PC card.
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Landline Modems
The modem doesn’t work
nWhen you first try to use HyperTerminal or similar application , the
system responds with a message asking if you want to install the
modem. Answer “Yes” to this question and follow the instructions on
the screen to install it.
nMake sure the communication settings are correct in your application.
Refer to the online Help for your application.
The modem doesn’t dial a number
Check these things:
nIf you are using an external modem, make sure the cables are attached
correctly.
nMake sure your communications parameters are correct in your
application. Refer to the online Help for your application.
The modem dials and receives an answer but does not establish a connection
nYou may have incorrect parameters selected for your application to
talk with the remote modem. Refer to the online Help for your
application.
nYou may need to adjust your modem’s baud rate or protocol selection.
Communications programs such as HyperTerminal don’t seem to work or
they lock Windows
nIf you are using the internal modem, be sure to specify the proper
communications port .
nWhen you first try to use HyperTerminal or similar application, the
system responds with a message asking if you want to install the
modem. Answer “Yes” to this question and follow the instructions on
the screen to install it.
The modem dials and the answering modem generates tone, but our modem
does not begin the training sequence to establish a connection
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Although the problem may appear to originate from the computer, the
source of the problem is the answering modem.
nTry setting up the answering modem to generate the correct V.22 tone,
which can usually be done by sending an AT command to the modem.
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Miscellaneous
The computer shuts off unexpectedly
nThe computer has entered suspend mode . Press the power button to
resume.
nThe battery capacity may be low. Connect external power
to charge the
battery, or replace the battery with a fully charged one.
nThe battery contacts may be dirty. Turn off the computer, remove the
battery, and clean the contacts.
The speaker volume is too high or too low
nIncrease the volume by pressing FN+Escape; decrease the volume by
pressing FN+Enter.
The computer won’t turn on
nThe battery may not be installed properly, or it may not be fully
charged. Make sure a fully charged battery is properly installed.
nConnect external power to charge the battery if it is not charged.
nIf you are using the AC adapter , check the electrical outlet you are
using to make sure it is working properly.
nIf the GoBook Tablet PC does not turn on, restart the computer by
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holding down the Power Button for at least 10 seconds and then release
it.
nIf the Power Button does not work to reset the unit, press the Master
Reset Key on the back side of your GoBook Tablet PC.
The computer won’t turn off
nPress and hold the Power Button for at least 10 seconds.
The computer enters suspend mode too quickly
n
When there is no activity for a period of time, the computer turns off or
enters suspend mode. To extend this time, use the Power Management
program and increase the non-activity time to enter suspend.
The computer doesn’t automatically suspend
nCheck to make sure the COM ports are off. For example, exit any
application that uses COM ports.
nMake sure external power is not connected. Depending on power
settings, some systems will not suspend automatically when they are
connected to external power.
nMake sure the standby time is set properly in the Power Management
program.
The system date and time are incorrect
nReset the correct date and time by choosing the Date/Time icon from
Control Panel and making the appropriate changes.
I receive an “out of memory” error message
nToo many applications may be running at the same time. Close
applications you don’t need.
nIf you’re using desktop wallpaper, set wallpaper to None. To do this,
choose Display from Control Panel and make the appropriate change.
nMake sure you have enough space on your hard disk . Contact your
supervisor or your organization’s help desk for assistance.
nSet up a permanent swap file. Contact your supervisor or your
organization’s help desk for assistance.
Holding down the Power button to reset the computer doesn’t always work
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nTry resetting the computer again. If this doesn’t work, press the
Security key.
nAlternately, press the Master Reset Key on the back of the unit.
n
If none of these solutions work, remove all power, including the battery
pack, and allow the unit to remain idle for ten minutes. After ten
minutes, connect external power and retry.
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PC Cards
I can’t remove the PC card
nPress the ejector button located inside the PC card door on the side of
the computer. The button will pop out. Press the ejector button again
to eject the PC card. Slide the card out.
nIf the ejector button malfunctions when you press it, release the button
and then press it again.
Diskette Read Error
nAny card in the PC Card socket except for a properly formatted
memory card will cause this error since it is trying to read the PC
Card.
The system does not recognize the PC Card CD-ROM when it is inserted
into the PC Card socket
nThere is a delay of 10 to 15 seconds before the CD-ROM drive is
recognized.
nDrivers may not be installed. Contact your organization’
s help desk for
assistance.
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The computer locks up when I remove the PC card
nBefore you remove the card, select the PC card icon on the taskbar (in
the tray area near the clock in the lower right corner), and choose
“Stop [card name] card.”
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Pen/Digitizer Touch Panel
When I try to use the pen on my display, nothing happens
nIf you cannot select objects accurately with the pen, you may need to
recalibrate the digitizer touch panel.
To calibrate the digitizer touch panel
1. From the Start Menu, select Control Panel.
2. If you are in Classic View continue to step 3. If you are in Category
View select Printers and Other Hardware and continue to step 3.
3. Select Tablet and Pen Settings. Then tap the Settings tab.
4. Under the Calibration field choose the orientation you want to
calibrate, either Landscape or Portrait.
5. Tap on the Calibrate button.
6. After you have completed calibration by touching the crosshairs with
your digitizer pen, select OK to have the new settings take effect.
NOTE You need to recalibrate the screen for each orientation.
The display warps or pillows in high humidity
nThe computer remains functional; however, moving the computer to a
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more suitable environment will allow the display to recover.
The digitizer touch panel doesn't respond after a suspend
nThe digitizer touch panel needs a few seconds to work after a suspend.
Wait a moment and try again.
I cannot change the orientation
nYour screen resolution may be set to low.
To increase screen resolution
select the Control Panel from the Start Menu. Then select the Settings
page in Display Properties.
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FAQs
How do I calibrate the pen?
1. From the Start Menu, select Control Panel.
2. If you are in Classic View continue to step 3. If you are in Category
View select Printers and Other Hardware and continue to step 3.
3. Select Tablet and Pen Settings. Then tap the Settings tab.
4. Under the Calibration field choose the orientation you want to
calibrate, either Landscape or Portrait.
5. Tap on the Calibrate button.
6. After you have completed calibration by touching the cross-hairs with
your digitizer pen, select OK to have the new settings take effect.
How do I change the main battery?
1. Turn off the Tablet PC and remove external power .
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2. Turn the unit over and remove the cover screw with a Phillips
screwdriver.
3. Lift out the battery and replace it with a new battery.
4. Screw the cover on and press the power button .
How do I adjust the speaker volume?
You can change speaker volume with hot keys or via the volume icon in the
tray area of the Windows taskbar . FN+Escape increases volume and
FN+Enter decreases volume.
How do I clean the display screen?
To clean the display assembly, use the same cleaning solution and procedure
described earlier for the outside case. In some cases, you can use a small
amount of isopropyl alcohol to remove streaks or smears. Use a soft, clean
cloth to clean the display. Do not use paper products because they can
scratch the screen.
How do I change the display screen's brightness?
You can increase the display brightness by pressing FN+Rotate hot keys.
You can decrease the display brightness by pressing FN+Security.
How do I change the display orientation?
You can change between landscape and portrait orientation by pressing the rotate
hot key. You will need to calibrate the screen for each orientation. You can also
change the orientation via the input panel by tapping CTRL+ALT and then
selecting one of the arrow keys.
NOTE Some applications may not display properly in portrait orientation.
How long will the battery last?
The main Li-Ion battery lasts approximately 3 hours with normal use. You
can increase your runtime on battery power by using a second external
battery.
How do I optimize the GoBook Tablet PC for left handed use?
You can change the screen orientation 90°, 180°, or even 270°. See the
answer to "How do I change the display orientation?" above. You can also
change the hand strap on the back of the Tablet PC for the use that best
suits you. Additionally, you can select a left-handed preference by going to
the Control Panel and selecting Tablet and Pen Settings. Then check Left-
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handed under the Handedness option and under the Menu location.
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