General Dynamics Itronix IX325-AC860BT RUGGED TABLET PC W/ GSM/GPRS/EDGE/UMTS & BLUETOOTH User Manual Sample Text

General Dynamics Itronix Corporation RUGGED TABLET PC W/ GSM/GPRS/EDGE/UMTS & BLUETOOTH Sample Text

USERS MANUAL

Getting Started

Congratulations on your purchase of the Itronix Duo-Touch Tablet PC!

Your new Duo-Touch features the most innovative advances in portable

computing technology. It combines state-of-the-art ergonomics, patented

RF technology, and a rugged, durable architecture to provide you with a

Tablet PC that is compact, powerful, and easy to use virtually anywhere.

Designed for a wide range of business productivity applications, the Duo-

Touch is an ideal choice for mobile workers who are on the go throughout

the day. It offers flexibility, durability and dependability along with

ruggedness and portability to make it quick and easy to transport to any

work location, indoors, outdoors, or in your vehicle.

This online document, Duo-Touch Help, contains all the information you

need to set up and use your new Tablet PC. For information on printing,

searching, navigating or using Duo-Touch Help, see How to Use This Help

System. To optimize readability, we recommend you view this document

in landscape orientation. If you have suggestions for how we may improve

this document, please e-mail techpubs@itronix.com.

Unpacking Your System

After opening the package, carefully inspect the contents. Contact your dealer if any items are missing

or appear damaged. The shipping carton should contain a Duo-Touch Tablet PC with the following

features and parts:

Standard Parts

 Duo-Touch Tablet PC

 AC Adapter and Power Cord

 (1) Digitizer Pen with Tether

 (5) Pen replacement tips and (1) removal tool

 Cleaning cloth

 Duo-Touch Quick Start Guide

Standard Features

 8.4” TFT SVGA Active Matrix Color Display

 Display with two touch functions, an active digitizer touch panel and a passive touch screen

 Seven (7) Hot keys

 Internal 56K V.92 Fax/Modem

 RF ON/OFF button

 Internal Gigabyte Ethernet LAN

 Li-Ion Battery

 Two (2) USB 2.0 Ports

 One Type II PC Card Slot

 One Type II CompactFlash Slot

 Audio Jacks for external speakers and microphone

 Internal Speaker and Microphone

 Multi-I/O Expansion Connector

 Second Battery Connector (to attach the optional second battery)

 Microsoft Windows XP Tablet PC Edition 2005

 3-year limited warranty

Optional Features

 802.11 b/g WLAN radio

 Bluetooth Class II radio

 GPS radio

 Wireless WAN radios and antennas (CDMA and GPRS )

 DDR Memory

 Hard Driver Heater

Optional Accessories

The following items are normally optional, but some vendors may include them in the standard

package. Some items may not be available in some countries, or some vendors may choose not to

carry all the items. A complete list of Itronix optional peripherals and accessories is listed on the

Itronix website.

 Carry Case

 Desk Mount

 Second Battery

 External USB Floppy Disk Drive

 External USB DVD/CD-RW Drive

 RJ-11 Cable

 Shoulder Strap

 Tip and Ring Cable

 Vehicle Dock

 USB 2.0 Port Replicator

 USB to Serial Cable

CAUTION When purchasing any of the accessories listed above, purchase only those accessories

that are approved for use with your computer. The above accessories are proprietary items. Your

system vendor can obtain these approved accessories. If you use items that are not approved for use

with this computer, you may cause your computer to malfunction, or to emit or receive

electromagnetic radiation in excess of local regulations. For non-proprietary accessories such as PC

Cards or printers, ensure that the accessory functions properly in your computer before making the

purchase. Your system vendor may be able to recommend reliable brands and models.

Where to Look For Information

About Your Duo-Touch Tablet PC

This Help System describes the key elements and functions of your computer. Be sure to read it

thoroughly before you begin using your Duo-Touch and refer to it whenever needed. It includes a

table of contents, search function, index and glossary to make finding the information you need quick

and easy. See How to Use this Help System for information about navigating, printing or otherwise

using this document.

Please refer to the Service and Support section if you have questions not answered in this document.

About Windows

For more extensive information and help about Windows, go to the following from the Start Menu:

 Help and Support. View extensive Tablet PC Help. From here you can also view several

Tablet PC Tutorials.

 Tour Windows XP. View an online orientation of Windows XP.

 Get Going with Tablet PC. Learn the basic information about using your Tablet PC.

Precautions

You can use your computer under a wide range of environmental conditions. However, to ensure long

use and continued high performance, consider the following factors when setting up your computer:

 Follow all warnings and instructions noted in this documentation, including the notification

section

 Follow all warnings and instructions noted in Windows Help and Support, found on the Start

 The first time you use your computer, we recommend that you carefully read the section on

Power Management to familiarize yourself with basic battery information and ensure optimum

performance

 WARNING! There is danger of explosion if the battery is incorrectly replaced. Replace only with

the same or equivalent type recommended by the manufacturer. Dispose of used batteries

according to the manufacturer's instructions

 CAUTION Internal components of the Duo-Touch will be damaged if exposed to contaminants.

When dust covers, the PC card door, or the bottom access panel are open on the computer,

shield the unit from all contaminants such as liquids, rain, snow, and dust.

 Unplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Do

not use aerosols, solvents, or strong detergents

 Slots and openings in the computer case are for ventilation purposes. Do not block or cover these

openings or the system could overheat

 There is a label on the bottom of the Duo-Touch containing information on the power

requirements of this system. These requirements must be followed. If you are unsure of your

local power supply, consult your dealer or local power company

 Do not step on or place anything on the power cord

 If you use the computer with an extension cord, ensure that the total ampere ratings of all the

devices sharing the extension do not exceed the rating of the extension cord or the rating of the

wall outlet

 Unless instructed, never push foreign objects into the computer through any of the slots or

openings. Dangerous voltages are present, which could cause electric shock, fire, or damage

sensitive components

 For best results, use a power strip with a built-in surge protector. Do not use inferior extension

cords as this may result in damage to your computer

 Do not operate the Duo-Touch at temperatures above 140°F (60°C) or below -4°F (-20C)

 Do not store the Duo-Touch at temperatures above 167°F (75°C) or below -67°F (-55°C)

The First Time...

Using your computer for the first time involves:

 Connecting the AC Adapter

 Turning the Duo-Touch ON/OFF

 Calibrating the Display

More Basics

The next section, Getting Familiar with Your Computer, contains basic information you need to

efficiently use your Duo-Touch.

Startup Problems

If your computer does not start properly, try these solutions:

 Connect the AC adapter to charge the battery if it is not charged.

NOTE The Power Status LED should be solid blue and the Power LED on the AC adapter

should be lit if the AC adapter is connected and functioning properly. Additionally, one of the

power icons should appear in the task tray.

 If the AC adapter is connected, make sure the electrical outlet you are using works.

 Check to make sure the battery is installed and charging properly.

 If the battery does not begin charging, remove the battery, connect the AC adapter, and turn on the

computer by pressing the power button; then reinstall the battery. The Battery Status LED is

orange while the battery is charging.

The Troubleshooting section lists additional solutions you can try.

Tips for New Owner

 Read the Troubleshooting section for common questions and answers about the Duo-Touch

 Take the Windows tutorials

Select "Get Going with Tablet PC" from the Start Menu.

 Take responsibility for backup

Back up files often. Users who need to manage large amounts of data may wish to use backup

devices such as a ZIP drive.

 Don't leave passwords anywhere on your notebook or carrying case

 Be careful when placing your notebook on an airport security conveyor belt

In most airports, security conveyor belts are safe for computers. If you are not sure, ask the

security staff. You should keep a close eye on your computer.

 Tape your business card to the notebook and accessories

In the workplace, notebooks and accessories may often look exactly alike, leading to equipment

mix-ups. Prevent such mix-ups by placing your name on your equipment.

 Use a lock

For added security, consider purchasing a Kensington lock to put into the security slot on the

left side of your computer. Use the Kensington lock to secure the computer to a desk or table.

 Develop ergonomic work habits

The science of ergonomics studies the relationship between health and a suitable work

environment. For more information on ergonomics, contact your nearest computer bookstore, or

local library. The Internet also has information on this and other related subjects.

NOTE Using a computer for extended periods of time with a poor workstation setup or

incorrect work habits can cause health problems.

Getting Familiar with Your Tablet PC

Getting Familiar with your Tablet

The Itronix Duo-Touch is a rugged, weather-sealed Tablet PC system built

for the demanding environment of the mobile worker. This computer is a

superior work tool for collecting, managing, and communicating

information in the field.

This section describes the external and internal features of your Duo-

Touch Tablet PC. This document uses the landscape view as the default

orientation.

Front View

# Feature Description

1 Microphone Use the sealed, integrated microphone for audio input

2 LED Status Indicators The LEDs light up when a particular function of the computer is active

3 Power Button Press this button to turn the unit on or off or to hibernate

4 Display 8.4" TFT SVGA Outdoor Transmissive Display with Digitizer Control

Panel and Touch Screen

5 Hot Keys Speeds common functions such as changing the display orientation

6 Ambient Light Sensor When enabled, the Ambient Light Sensor adjusts the display backlight in

response to ambient light conditions. It is disabled by default. See Display

and Pen Basics for more information.

7 Speaker Use the integrated speaker for audio output

Right Side View

# Feature Description

1 Fax/modem RJ-11

Jack The fax/modem can transmit data using the 56 Kbps V.90 or V.92

protocol, and send and receive faxes at 14.4 Kbps.

2 2 USB 2.0 ports The Universal Serial Bus (USB ) enables you to attach keyboards, mice,

scanners, printers and other USB devices. USB devices can be chained

together on a single cable.

3 CompactFlash Slot CompactFlash card support.

4 Audio-Out Jack Connect external speakers or a stereo headset to this jack to listen to

multimedia (mono only).

5 Audio-In Jack Connect a microphone to this jack to record audio.

Left Side View

# Feature Description

1 Security Slot Your computer has a Security Slot that can be used with a standard laptop

locking device, such as a Kensington Lock.

Top Edge View

# Feature Description

1 Pen Storage Slot Store the pen / stylus here when not using it.

2 LAN RJ-45 Jack With an Ethernet LAN (Local Area Network) you can make LAN

connections without installing PC Cards. Connection speed is

10/100/1000 Mbps.

3 Type II PC Card Slot The PC Card Slot supports 32 bit Card Bus 2.1 interface as well as Zoom

Video when in landscape orientation. You can use this slot with PC Card

Radios.

4 Pen Tether Slot Thread your pen tether through this slot.

Bottom Edge View

# Feature Description

1 Multi-IO Extension

Slot Use this Multi-IO extension slot with the Desk Mount or the Vehicle

Dock.

2 DC-in Jack Power the Tablet PC by connecting the AC adapter or vehicle adapter.

Back View

# Feature Description

1 Pen / Stylus Slot Use the pen provided with your Tablet PC to navigate and input on the

touch panel display. Store it in the slot when not using it.

2 Second Battery

Connector Attach a second, external battery to this connector to extend battery life.

3 Pen Tether Attach a pen tether to the tether slot to keep the pen with the Tablet PC.

4 Thermal Grate Covers the fan. Do not cover this grate while using the Duo-Touch.

5 Master Reset Key Use the stylus tip in this hole to perform a hard reset of your Duo-Touch.

You will then need to press the power button to restart the computer.

CAUTION Any unsaved files or data will be lost during a hard reset.

6 RF ON/OFF Button This button turns off Bluetooth and disables WLAN , WWAN, and GPS

radios.

Buttons and Hot Keys

The Duo-Touch has seven Hot Keys to speed common functions. Additionally, it has a Power Button, an RF On/Off

Button, and a Master Reset Key.

Hover the mouse over each number on the picture to see a description

# Icon Hot Key Description

Rotate Key Use this key to switch between portrait and landscape

orientation on the display. It rotates the screen in 90°

increments. You can also program it to execute a specific

function.

NOTES You will need to calibrate the display for each

orientation and choose a primary orientation.

Some applications may not display as well in portrait

orientation. For example, you may need to scroll right to

view all the contents on the page.

Security Key Press this key like you would press Ctrl+Alt+Del on a

desktop computer.

Escape Key Press this key to go back or escape to the previous context

or window. You can also program it to execute a specific

function.

Enter Key Press this key just like you would press Enter on a

desktop computer. For example, implement an action,

navigate deeper or move forward through content.

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FN + Hot Key Combinations

Programming Hot Keys

Line Up Key Press this key to move the cursor up one line. You can

also program it to execute a specific function.

Line Down

Key

Press this key to move the cursor down one line. You can

also program it to execute a specific function.

Function Key

(Fn)

Press this key in combination with another key to perform

more functions. See the standard key combinations listed

below.

Fn + Hot Key

Combinations

Icons Description

Fn + Line Up

Page up

Fn + Line Down

Page down

Fn + Enter

Speaker volume down

Fn + Escape

Speaker volume up

Fn + Security

Display brightness down

Fn + Rotate

Display brightness up

Line Down + Line Up

Switch display between digitizer and touch screen option

(if equipped) while in Windows

You can program the Escape, Rotate, Line Up and Line Down hot keys to perform specific functions. To program one

of these hot keys, do the following:

1. Select the Buttons / Device / Brightness Properties icon in the taskbar .

2. Then, select the Tablet Button tab. This allows you to associate any of the above listed buttons with any .exe

or .com in the system.

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Power Button

RF ON/OFF Button

Master Reset Key

The power button is located at the top left corner above the display when the unit is in landscape orientation. Press this

utton to turn the unit on or off or hibernate.

This button is located on the back of the Tablet PC. It turns off Bluetooth and disables WLAN , WWAN, and GPS

radios.

NOTE The Bluetooth radio is enabled whenever the unit is turned on, even if the RF ON/OFF button had been used to

turn it off.

The master reset key is located in a recessed hole on the back of the Tablet PC. To perform a hard reset, insert the end

of a paper clip into this hole. You will then need to press the power button to restart the computer.

CAUTION Any unsaved files or data will be lost during a hard reset.

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LED Status Indicators

The Duo-Touch has four LED status indicators located left of the display when the unit is in landscape orientation. The

LEDs light up when a particular function of the computer is active. LED numbers are from top to bottom when the

Tablet PC is in landscape orientation.

NOTE LEDs can be disabled by using the Setup Utility to activate Stealth Mode.

# Icon LED Light Description

Wireless Radio Status LED

Solid Blue Integrated radio(s) are connected

Blinking Blue Integrated radio is active

HDD Status LED

Green Accessing the Hard Disk Drive

Battery Status LED

Green Fully Charged

Orange Charging

Blinking Red Battery capacity is less than 10%

Power Status LED

Solid Blue Unit is turned on

Blinking Blue Suspend to RAM

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Display and Pen Basics

Your Duo-Touch has an 8.4" TFT SVGA outdoor transmissive display with digitizer control panel and

touch screen. It is an active matrix color display with integrated graphics capabilities that provides

excellent readability both indoors and outdoors.

Changing the Display Orientation

You can change between landscape and portrait orientation by pressing the rotate hot key. Each time

you press the key, the screen rotates 90° counter-clockwise. You can also change the orientation via

the input panel by tapping CTRL+ALT and then selecting one of the arrow keys.

NOTE Some applications may not display properly in portrait orientation.

Ambient Light Sensor

Your Tablet PC display has an ambient light-sensor near the display. It automatically dims the display

backlight in low light conditions. When enabled, this feature conserves battery power.

To enable or disable the ambient light sensor, perform the following:

1. Select the Buttons / Device / Brightness Properties icon in the taskbar.

2. Select the Auto adjust LCD brightness tab.

3. From the auto adjust LCD brightness tab you can activate or deactivate the auto brightness adjust.

You can also choose the backlight brightness level for four different categories of ambient light

level: dark, indoor, outside, and blaze.

Display and Pen Basics

Your Duo-Touch has an 8.4" TFT SVGA outdoor transmissive display with digitizer control panel and touch screen. It

is an active matrix color display with integrated graphics capabilities that provides excellent readability both indoors and

outdoors.

Changing the Display Orientation

Ambient Light Sensor

ustin

Screen Bri

htness

Duo-Touch™ Help

You can change between landscape and portrait orientation by pressing the rotate hot key . Each time you press the key,

the screen rotates 90° counter-clockwise. You can also change the orientation via the input panel by tapping

CTRL+ALT and then selecting one of the arrow keys.

NOTE Some applications may not display properly in portrait orientation.

Your Tablet PC display has an ambient light-sensor near the display. It automatically dims the display backlight in low

light conditions. When enabled, this feature conserves battery power.

To enable or disable the ambient light sensor, perform the following:

1. Select the Buttons / Device / Brightness Properties icon in the taskbar .

2. Select the Auto adjust LCD brightness tab.

3. From the auto adjust LCD brightness tab you can activate or deactivate the auto brightness adjust. You can also

choose the backlight brightness level for four different categories of ambient light level: dark, indoor, outside, and

laze.

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Using the Pen / Stylus

Calibrating the Display

If you have trouble reading your display, you can adjust the screen brightness using hot keys. An on-screen brightness

bar pops up to show the brightness levels when you press one of the following:

zPress FN+Rotate to increase brightness

zPress FN+Security to decrease brightness

NOTE If the Auto Adjust Brightness function is enabled, the backlight adjustment may change depending on ambient

light conditions.

Use the pen /stylus provided with your Duo-Touch Tablet PC like you would use a mouse on a desktop PC. The

following common mouse functions can all be performed with your pen:

Single-click: Tap once with the pen

Double-click: Tap twice with the pen.

Right-click: In Digitizer Mode, tap while holding down the button on

the pen. In Touch Screen Mode, tap and hold.

Mouse-rollover: In Digitizer Mode, hover your pen above the display. For example, when you roll your mouse over an

icon you see a popup description of the icon. Hover your pen over the icon to see this description.

In addition to these mouse functions, you can use the pen to draw or write in some Tablet PC applications.

CAUTION Use only the pen included with the unit. Never use sharp, hard, or abrasive implements on the touch panel

such as ball point pens, pencils, or keys. They could damage the screen.

Your Duo-Touch has two touch modes, digitizer touch panel and touch screen. The calibration for each is different.

Calibrate the display based on the mode you are using.

Switching Between Digitizer Touch Panel and Touch Screen

Using Hot Keys: Press the Line Up and Line Down hot keys simultaneously to switch the display between digitizer

and touch screen modes while in Windows. You will hear one beep for touch screen mode and two beeps for digitizer

mode.

Using Windows:

1. Select the Buttons / Device / Brightness Properties icon in the taskbar .

2. Select the Device On / Off tab.

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Calibrating the Digitizer Touch Panel

3. Select the Di

itizer / Touch Screen button to change between digitizer and touch screen modes.

1. From the Start Menu, select Control Panel.

2. If you are in Classic View continue to step 3. If you are in Category View select Printers and Other Hardware

and continue to step 3.

3. Select Tablet and Pen Settings and then select the Settings tab.

4. Under the Calibration field, choose the orientation you want to calibrate, either Landscape or Portrait.

NOTE The Duo-Touch must be in the orientation you are calibrating and each orientation must be calibrated

separately.

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Calibrating the Touch Screen

5. Tap the Calibrate button.

6. After you have completed calibration by touching the cross-hairs with your pen, select OK to have the new settings

take effect.

1. From the Start Menu, select All Programs, Mobile Computer Tools, Touch Screen Calibrator.

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Ports and Connectors

Icon Ports and

Connectors

Connection Location

RJ-11 Phone line/modem (internet and fax) Right Side

RJ-45 Ethernet Top Edge

DC-in AC Adapter (power) Bottom Edge

2 USB 2.0 USB Peripherals such as a mouse or

printer

Right Side

Multi-I/O Extension

Slot

Vehicle Dock, Desk Mount Bottom Edge

Audio In Microphone Right Side

Audio Out Speakers or headphones Right Side

PC Card Slot Type II PC Cards Top Edge

CompactFlash Slot CompactFlash Cards Right Side

no icon Security Slot Computer lock such as a Kensington lock Left Side

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Disk Drives

Your Duo-Touch comes with several components for reading and writing (recording) information.

The Hard Disk Drive (HDD)

The hard disk drive provides high-capacity storage and fast access. The operating system and most

programs are stored here. Your Duo-Touch identifies the hard disk drive as drive C:. Your hard disk

drive may include an optional hard drive heater to allow operation in certain environments.

Card Slots

You can also use the PC Card Slot and CompactFlash Card Slot for additional data storage.

Optional External Drives

The Duo-Touch has three USB external drive options. You do not have to power down the Tablet PC

to connect any of these drives because they are "hot pluggable".

 USB Floppy Disk Drive (FDD): The floppy disk drive provides a convenient way of storing

and transferring small files. It uses standard 3.5-inch, 1.44 MB disks.

 USB CD-ROM Drive: The CD-ROM drive can be used to read data from CDs, including

audio or video CDs.

 USB DVD / CD-RW: The DVD / CD-RW drive is a read/write drive. It can be used to write

data to a recordable CD. It can also read data from DVDs and CDs, including audio or video

disks.

NOTE The Duo-Touch identifies the drive with the letter following the highest partition letter. For

example, if your highest drive partition is drive E:, the DVD/CD-RW or CD-ROM will be assigned to

drive F:. However, the floppy drive will always get assigned to drive A: or B:.

Precautions for Handling DVDs and CDs

Keep these precautions in mind when handling DVDs and CDs.

 Always hold the disk by the edges; avoid touching the surface of the disk

 Use a clean, dry, cloth to remove dust, smudges, or fingerprints. Wipe from the center

outward

 Do not write on the surface of the disk

 Extremes in temperature may damage disks. Store disks in a cool dry place

 Do not use benzene, thinners, or cleaners with detergent. Only use cleaning kits designed for

DVDs or CDs

 Do not bend or drop the disks

 Do not place objects on top of disks

 Do not expose to direct sunlight for long periods

Making Connections

Your Duo-Touch is equipped with a full array of ports and connectors,

including standard input/output (I/O) ports for quickly and easily adding

peripherals such as a USB printer. Refer to documentation included with

individual devices for details on connecting these devices to your

computer. Along with the standard ports found on most computers, your

computer also includes modem and LAN ports for advanced

communications technology.

CAUTION Internal components of the Duo-Touch will be damaged if

exposed to contaminants. When dust covers, the PC card door, or the

bottom access panel are open on the computer, shield the unit from all

contaminants such as liquids, rain, snow, and dust.

Attaching Power

You can operate the computer while the battery is charging, while on external power or on battery

power only.

Attaching the AC Adapter

1. Connect the supplied AC adapter power cord to the AC adapter.

2. Connect the AC adapter to the DC power port on your computer.

3. Connect the AC adapter power cord to an AC outlet.

Alternately, you can attach the optional vehicle adapter.

Turning the Duo-Touch On and Off

To turn on the computer

Press the power button once, and then give the system time to respond. The Power LED should

illuminate and the unit should boot into Windows XP Tablet PC Edition 2005.

To turn off the computer

1. From the Start menu, select Turn Off Computer.

2. Then, select Turn Off.

3. If you need to leave the system for a short time, or if you want to conserve battery power, you can

put the computer into hibernation mode by pressing the power button. See Power Management

for additional information.

CAUTION Shutting down the computer improperly could result in lost or corrupted data.

Ethernet

The Ethernet LAN (RJ-45 Jack) on the top edge of the computer enables you to make LAN

connections without installing PC cards. Connection speed is 10/100/1000 Mbps.

Internet and Fax

The fax/modem RJ-11 jack can transmit data using the 56 Kbps V.90 or V.92 protocol, and send and

receive faxes at 14.4 Kbps. In some countries, local regulations may not permit the use of the

fax/modem designed for this system. In this case, you may use a PCMCIA modem.

CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines. Do

not use digital lines, such as PBX and ISDN systems found in many offices. Digital lines may damage

your modem. If you are unsure as to the type of port you have to plug into, contact your building

superintendent. Simple detection and protection devices are also available at most computer stores and

should be used to protect the Duo-Touch.

Attaching USB Devices

The two Universal Serial Bus (USB) 2.0 ports enable you to attach USB devices such as keyboards,

mice, scanners, and printers. USB devices can be chained together on a single cable.

Using PC Cards

The Duo-Touch has a Type II PC Card Slot located on the top side of the computer. It supports 32 bit Card Bus 2.1

interface as well as Zoom Video when in landscape orientation. You can use this slot to interface between your Duo-

Touch and a variety of communications devices, such as network adapters, SCSI adapters, fax/modems, and PC Card

Radios. It can also provide additional data storage capacity.

Installing a PC Card

Removing a PC Card

Duo-Touch™ Help

1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the top up and the edge

with pinhole contacts going in first. You will feel some resistance as the card slides into the back of the slot.

2. PC Cards require drivers, or a program that allows the operating system to use a specific device. Many drivers are

included with Windows, but if not, you will be prompted to install the driver included with your card.

NOTE Please read the instructions included with individual PC Cards. Some cards may be inserted with power on,

while others require that the computer be turned off.

1. If a PC Card is in use, you must shut down the Card before removing it.

2. Select the Safely Remove Hardware icon on the right side of the Windows tray taskbar .

3. Choose the PC Card from the list of devices; then select Stop and OK.

4. When the Windows message appears, telling you that it is safe to remove the card, select OK.

5. Press the eject button (1) on the PC Card slot to release the eject button. It is spring loaded and remains hidden until

it is pressed.

6. Press the eject button again to release the PC Card.

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Using CompactFlash Cards

Your Duo-Touch can use Type 1 CompactFlash Cards for secure data storage. If you store any user-installed application

programs and associated data on CompactFlash, these programs and data will not be lost after a hard reset. Files stored

on CompactFlash Cards can be created, deleted, moved and amended in exactly the same manner as files stored in

memory.

Installing a CompactFlash Card

Removing a CompactFlash Card

Duo-Touch™ Help

1. Open the CompactFlash port cover on the right side of the computer.

2. Position the CompactFlash Card with the label facing up and carefully insert it into the socket. Your Duo-Touch

should automatically detect most CompactFlash Cards.

1. If a CompactFlash Card is in use, you must shut down the Card before removing it.

2. Select the Safely Remove Hardware icon on the right side of the Windows tray taskbar .

3. Choose the CompactFlash card from the list of devices; then select Stop and OK.

4. When the Windows message appears, telling you that it is safe to remove the card, select OK.

5. Press the eject button on the Card slot to release the eject button. It is spring loaded and remains hidden until it is

pressed.

6. Press the eject button again to release the CompactFlash Card.

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Audio

Your Duo-Touch has integrated audio as well as audio jacks so you can connect external audio

components

# Feature Description

1 Microphone Integrated microphone for audio input

2 Speaker Integrated speaker for audio output

3 Audio-out jack Connect external speakers or a stereo headset

4 Audio-in jack Connect an external microphone for audio recording

Changing the volume

 Use the volume function keys; or

 Open the Windows volume control program by double-tapping the speaker icon in the

taskbar.

Securing the Tablet PC with a Lock

Your computer has a Security Slot (1) on the left side. It can be used with a standard laptop locking

device, such as a Kensington Lock. You can connect the Duo-Touch to a large object with the lock to

prevent theft of your Tablet PC. See the documentation that comes with your lock for more

information.

Attaching to the Desk Mount or Vehicle Dock

Use the Multi-IO extension slot to connect the Desk Mount or the Vehicle Dock or custom external

devices.

Wireless Communication

The Duo-Touch has superior wireless capabilities. Depending on your

configuration, it supports up to four wireless radio technologies: GPRS /

EDGE or 1xEV-DO, Bluetooth, Wireless LAN (WLAN), and GPS.

It includes three antennas for wireless communication; two internal

antennas and one PC-Card Radio antenna.

Use only the supplied or an approved antenna(s). Unauthorized antennas,

modifications, or attachments could impair call quality, damage the phone,

or result in violation of FCC regulations.

Your Duo-Touch has an RF ON/OFF button on the back. This can be used

to turn off Bluetooth, and disable WLAN , WWAN, and GPS radios.

Bluetooth Radio (optional)

The Duo-Touch includes an integrated Class 2 Bluetooth option. Its typical range is 10 meters.

NOTE Using the Bluetooth radio and the WLAN radio at the same time will degrade the WLAN

radio's performance.

Turning the power to the Bluetooth or WLAN

radios on or off

1. Turn your Tablet PC over so you are looking at the

back.

2. Press the radio on/off button.

Read About Bluetooth

Bluetooth systems create a personal-area network

(PAN), that may fill a room or may encompass no

more distance than that between the cell phone on a

belt-clip and the headset on your head.

When Bluetooth-capable devices come within range of one another, an electronic conversation

automatically takes place to determine whether they have data to share or whether one needs to control

the other. The devices form a network.

Once this network is established, the devices randomly hop frequencies in unison so they stay in touch

with one another and avoid other networks that may be operating in the same room.

One of the ways Bluetooth devices avoid interfering with other systems is by sending out very weak

signals of 1 milliwatt. By comparison, the most powerful cell phones can transmit a signal of 3 watts.

The low power limits the range of a Bluetooth device to about 10 meters, cutting the chances of

interference between your computer system and your portable telephone or television. Even with the

low power, the walls in your house won't stop a Bluetooth signal, making the standard useful for

controlling several devices in different rooms.

WLAN Radio (optional)

The Duo-Touch has an integrated 802.11b WLAN radio option. Its typical range is 100 to 300 meters

in open spaces and 30 to 100 meters indoors. An internal antenna is provided for the WLAN radio.

NOTE Using the Bluetooth radio and the WLAN radio at the same time will degrade the WLAN

radio's performance.

Turning the power to the Bluetooth or WLAN

radios on or off

1. Turn your Tablet PC over so you are looking at the

back.

2. Press the RF ON/OFF button.

Read About WLAN

A wireless local-area network ( WLAN ) provides all

the features and benefits of traditional LAN

technologies, such as Ethernet and Token Ring,

without the limitations of wires or cables. This means connectivity does not depend on an

infrastructure buried in the ground or hidden behind the walls. Instead connectivity needs can move

and change at the speed of the organization. This technology has several immediate applications,

including:

 IT professionals or business executives who want mobility within the enterprise, perhaps in

addition to a traditional wired network

 Business owners or IT directors who need flexibility for frequent LAN wiring changes, either

throughout the site or in selected areas

 Any company whose site is not conducive to LAN wiring because of building or budget

limitations, such as older buildings, leased space, or temporary sites

 Any company that needs the flexibility and cost savings offered by a wireless, building-to-

building bridge to avoid expensive trenches, leased lines, or right-of-way issues

WLANs use a transmission medium, just like wired LANs. Instead of using twisted-pair or fiber-optic

cable, WLANs use either infrared light (IR) or radio frequencies (RF). Of the two, RF is far more

popular for its longer-range, higher- bandwidth, and wider coverage. Most wireless LANs today use

the 2.4-gigahertz (GHz) frequency band, the only portion of the RF spectrum reserved around the

world for unlicensed devices. The freedom and flexibility of wireless networking can be applied both

within buildings and between buildings.

Read About In-Building WLANs

WLAN technology can take the place of a traditional wired network or extend its reach and

capabilities. Much like their wired counterparts, in-building WLAN equipment consists of USB ,

Personal Computer Interface (PCI), and Industry-Standard Architecture (ISA) client adapters, as well

as access points, which perform functions similar to wired networking hubs. Similar to wired LANs

for small or temporary installations, a WLAN can be arranged in a peer-to-peer or ad hoc topology

using only client adapters. For added functionality and range, access points can be incorporated to act

as the center of a star topology and function as a bridge to an Ethernet network as well.

Within a building, wireless access points enable computing that is both mobile and connected. With a

WLAN installed in a notebook or hand-held PC, users can move freely within a facility while

maintaining access to the network.

Applying wireless LAN technology to desktop systems provides an organization with flexibility

impossible with a traditional LAN. Desktop client systems can be located in places where running

cable is impractical or impossible. Desktop PCs can be redeployed anywhere within a facility as

frequently as needed, making wireless ideal for temporary workgroups and fast-growing

organizations.

Read About Building-to-Building WLANs

In much the same way that a commercial radio signal can be picked up in all sorts of weather miles

from its transmitter, WLAN technology applies the power of radio waves to truly redefine the "local"

in LAN. With a wireless bridge, networks located in different buildings can be integrated into a single

local-area network. When bridging between buildings with traditional copper or fiber-optic cable,

freeways, lakes, and even local governments can be impassible obstacles. A wireless bridge makes

them irrelevant, transmitting data through the air and requiring no license or right of way.

Without a wireless alternative, organizations frequently resort to wide area networking ( WAN )

technologies to link together separate LANs. Contracting with a local telephone provider for a leased

line presents a variety of drawbacks. Installation is typically expensive and rarely immediate. Monthly

fees are often quite high for bandwidth that by LAN standards is very low. A wireless bridge can be

purchased and then installed in an afternoon for a cost that is often comparable to a T1 installation

charge alone. Once the investment is made, there are no recurring charges. In addition, today's

wireless bridges provide the bandwidth one would expect from a technology rooted in data, rather than

voice, communications.

Read About Combination WLANs

Recently a combination of the in building and building to building WLAN has been developed. Two

examples are parking lots that are equipped with outdoor access points and vehicles that are equipped

with access points.

In the first example, a user is connected and disconnected with the company LAN as they approach or

leave the parking area. This allows the user full fast access while in the vehicle. In most cases, the user

will still be able to gain access to a portion of the company LAN through a slower and more expensive

RF or landline WAN while they are outside of the WLAN area.

In the second example, a user connects to the company WAN with an RF modem located inside the

vehicle. When the user leaves the vehicle, the computer is connected to the vehicle using a WLAN

connection. The vehicle can either contain a store of information or simply be a pass through to the

WAN.

WWAN Radios

Your Duo-Touch supports two integrated WWAN (Wireless Wide Area Network) radio technology

options, GPRS/EDGE or 1xEV-DO. Both radio options include Watcher™ network monitoring

software.

GPRS / EDGE option

The integrated Sierra Wireless AirCard™ 775 network card for GPRS / EDGE data connections

supports quad-band (800/900/1800/1900 MHz) for worldwide GSM frequency bands. For specific

information about your GPRS / EDGE radio, please refer to the manufacturer's documentation.

1xEV-DO option

The integrated Sierra Wireless AirCard 580 network card for CDMA 1xEV-DO data connections up

to 2.4 Mbps supports dual-band (800/1900 MHz) frequency. For specific information about your

1xEV-DO radio, please refer to the manufacturer's documentation.

PC Card Radios

Your Duo-Touch supports several PC Card radios:

 CDMA 1xEV-DO/1xRTT (850/1900Mhz)

 GSM / GPRS (900/1800Mhz and 1900Mhz)

See the PC Card Radio manufacturer for more information on using each radio.

Read About CDMA

CDMA is a digital cellular technology that enables multiple users to share the same radio spectrum at

the same time without compromising quality or security. It does this by encoding each conversation

with a unique digital code called Pseudo-Random Code Sequence (PRCS). It then breaks up the

conversation and spreads it over many frequencies. The conversation is reassembled on the end using

the PRCS. This spread-spectrum technique requires less power and enables greater capacity than

analog radios. It also enables each call to be secure and free from interference.

Along with excellent voice support, CDMA offers three types of data services:

 SMS sends, receives and acknowledges short text messages similar to a two-way pager.

 Circuit-switched data enables dial-up modem connections over the cellular network at speeds

up to 14.4 kbps.

 Packet-switched data provides Internet Protocol connectivity at speeds up to 153 kbps.

Read About GSM / GPRS

Global System for Mobile Communications (GSM) is a digital cellular technology that uses Time

Division Multiple Access (TDMA) where up to eight simultaneous calls can coexist on the same radio

frequency. GSM is a globally accepted standard that gives mobile users quality, secure voice and data

transmission worldwide. Along with voice support, GSM provides data support including Circuit

Switched Data and Short Message Service (SMS).

General Packet Radio Service (GPRS) adds value to the GSM network by providing high-speed

wireless Internet and data communication using instant connections. The user can send and receive

data immediately without dial-up modem connections and at much greater speeds than available with

traditional GSM networks. GPRS uses packet switching technology where the data is broken up into

smaller, related “packets” before transmitting and reassembling the content at the other end. This

means radio resources are only used when actually transmitting and receiving, freeing bandwidth for

more users.

Improving Radio Coverage

Wireless connectivity between radio-equipped portable terminals and host computers is unique and

maintaining this wireless connectivity over a wide area is fundamental to the usefulness of the

network. As such, the scope and reliability of radio coverage is a primary concern. Therefore, one of

the most important features of the wireless network is the degree of radio coverage provided.

Coverage is influenced by terrain, buildings or a crowded room. There are many things that can be

done to improve coverage depending on location.

In any location

1. Performance can vary significantly at different times of the day.

2. Weather can affect performance.

On the street

1. Try all sides of a building to see which side provides the strongest radio signal.

2. Move from under trees. Pine needles absorb radio signals more than leaves.

3. Move away from overhead electrical wires.

4. Radio signals reflect off other buildings. Even in the signal shadow, the signal could be reflected

back by another building.

5. Try not to hold the unit. If possible, place it in vehicle, on a cabinet or desk.

6. If holding the unit, turn the unit in 90-degree increments to avoid shielding it with your body.

7. The signal is 1 - 2 feet across; therefore, moving several feet in any direction may give different

results.

Inside a Building

1. Move toward windows.

2. Signals do not penetrate ground, therefore, there will probably be no signal in basements.

3. Reflective coatings on windows reflect radio signals. Try the side of the building that is least

likely to have coated windows.

4. Closed metal blinds can reflect radio signals.

5. Dropped ceilings sometimes hide an accumulation of electrical cable.

Electromagnetic Interference (EMI)

1. Electromagnetic Interference (EMI) is generated by switching circuitry closets or Un-interruptable

Power Source (UPS) systems found near computer rooms and can block the radio signal.

2. Look for significant sources of electromagnetic radiation. The problem may emanate from a

source between location and the radio base station.

When to use landline communication

If these tips do not improve radio signal strength, switch to landline communication. Switching to

landline communication is faster than searching for and trying to improve the radio signal.

Power Management

The Duo-Touch uses dynamic power management ( DPM ) so you can

reduce the amount of energy used, especially during periods of inactivity.

Effective use of power management options can greatly conserve and

extend your battery life.

Your Duo-Touch includes a smart Li-ION battery pack and a Real Time

Clock coin battery. There is also an optional second external battery pack

that effectively doubles your battery powered runtime.

Battery Calibration

The battery calibration process empties and charges the battery one time. This allows the Windows battery gauge to

accurately monitor battery status.

It is recommended you calibrate your battery:

zthe first time you use it

zafter it has been stored for awhile

zif the gas gauge has become inaccurate.

zfor optimum performance, we recommend calibrating the battery and optional secondary battery every three

months

You can calibrate your main battery or optional second external battery from the BIOS Setup Utility. You can also

calibrate the main battery from within Windows.

Windows Level Battery Calibration

BIOS Level Battery Calibration

Duo-Touch™ Help

To run the Battery Calibration program from Windows, select Start, Programs, and Mobile Computer Tools.

After starting calibration, the Battery Calibration application requires no further input from the user. The calibration

consists of four steps:

1. Partial Discharge.

2. Charge - the battery is fully charged to 100 %.

3. Discharge and calibrate:

First, the battery is discharged all the way down to zero. Then the battery is 'calibrated' but not charged. You may

stop the process after this point and let the battery charge outside of the Battery Calibration application.

4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%.

NOTE The unit will not go into suspend mode while Battery Calibration is running.

CAUTION Do not disconnect AC power while Battery Calibration is running. If AC remains disconnected for more

than two minutes, the application will terminate.

CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause the application to

terminate immediately.

1. Plug in the AC adapter.

2. Restart the computer and when the startup screen appears, press the Enter hot key. This starts the Setup Utility.

3. Select the Setup function "Battery Calibration". Press the Line Up or Line Down keys to select the option

4. Press Enter to continue.

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Battery Calibration takes from 10 to 16 hours, depending on how much power the battery already contains. You can

speed up calibration by starting with a fully charged battery.

5. Next, choose which battery you want to calibrate, the primary battery or optional secondary battery.

6. You will be prompted to make sure the AC adapter and Battery are present. Do this and then Select Yes to begin

"battery auto-learning".

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Battery Charging

When you use the AC adapter to connect your Duo-Touch to a power outlet, the internal battery

automatically begins to recharge. While the battery is charging, the Battery Status LED turns orange

after 6-12 seconds and stays solid orange until the battery is fully charged. Then it turns green.

If your computer is turned off, a fully discharged battery takes about 3 hours to recharge. If your

computer is turned on and is not in suspend mode , it takes about 3-5 hours to recharge the battery.

Refer to the following table:

Charging Discharging

System On 3-5 hours 3 hours

System Off (Suspend to

RAM and Suspend to

Disk)

3 hours _

NOTE A fully charged Li-Ion battery can run the Tablet PC for approximately 3 hours of normal use.

(According to Battery Mark benchmark tests). Use of external devices, the media bay and wireless

radio causes increased battery consumption.

If a second external battery is attached to your Duo-Touch, this battery will begin charging once the

main battery is fully charged.

Using the Battery

About the Battery

The battery is a Lithium-Ion "smart" battery. It contains a temperature sensor and a memory device

that stores information about the battery, such as how much charge is left and how many times it has

been recharged. The parameters for the "management" of the battery are also kept in the battery's

memory. The life expectancy will depend strongly on the care of the battery, the individual usage

pattern and the Duo-Touch specific configuration.

CAUTION Shutdown the computer and remove from external power before removing the battery to

prevent potential loss of data.

The battery pack is most efficient at room temperature. However, its efficiency fails as the

temperature varies from that range. The chart below shows approximate capacity values with respect

to temperatures.

Temperature Capacity

-10°C 50%

0°C 80%

20°C 100%

45°C 100%

55°C 80%

To prevent damage, the charge circuitry is turned off for temperatures that are too high (above

approximately 115°F or 46°C) or too low (below approximately 32°F or 0°C). Your Duo-Touch is

equipped with a fan to remove heat from the processor.

CAUTION The Thermal Grate gets warm during use of the Duo-Touch. Do not block the flow of air

to the Thermal Grate.

NOTE A "cold-soaked" battery has an even lower capacity and may not power a unit.

Monitoring Battery Power

There are two ways to monitor how much power the battery has left:

1. Hover your pen over the battery icon in the taskbar to check your battery power status. The status

will show as a pop-up.

2. Alternately, select Start, Control Panel. If you are in Category View, select Performance and

Maintenance, and then select Power Options. If you are in Classic View, select Power

Options and then tap the Power Meter tab to see how much battery power remains.

NOTE If you do not see the battery icon, enable it in Start, Control Panel, Power Options. Choose

the Advanced tab and select "Always show icon on the taskbar."

Low Battery Alarms

How your computer responds to a low battery condition can be set by going to Start, Control Panel,

Power Options, and selecting the Alarms tab.

Two different power alarms can be enabled or disabled: the Low Battery Alarm, and the Critical

Battery Alarm. Use the slide bar to set the power level at which the alarms are activated. Click on the

Alarm Action button to choose whether the alarm sounds, displays a message, or both.

CAUTION When battery power is low, the Battery Status LED will blink red and the alarm will beep

or display a warning on your screen. Take immediate action, such as saving files or connecting to the

AC adapter , or data may be lost.

When the computer alerts you that the battery is low, immediately do one of the following:

 Connect the AC power adapter

 Save your work and suspend to disk (Hibernate) by pressing the Power Button

 Save your work and then select Turn Off Computer, Turn Off from the Start menu

 Turn off the computer (or suspend to disk) and replace the discharged battery with a charged

battery (See Battery Replacement)

NOTE Do not restart the computer until you have connected to an AC adapter, or replaced the

discharged battery with a charged battery.

Power Saving Modes

Adjust the default power management settings by going to Control Panel, Power Options.

Power Button

On the Advanced tab of Power Options, the Power buttons dialog box allows you to set different

actions to take when the power button is pressed. You may have the Tablet PC standby, hibernate, or

shut down altogether. You can also have the power button do nothing (not recommended) or specify a

choice between standby, restart and turn off.

CAUTION holding the Power Button down for more than ten seconds will force a power off while

operating under any situation, resulting in the loss of any unsaved information.

Standby

Most devices are powered down in a low power state. Resume the unit by pressing the power button

once to resume to point at which the unit was suspended.

Hibernate

Suspend to Disk is similar to turning off the computer, except that the current state of the computer is

copied to the hard disk as a special file. When the computer returns from suspend mode , the desktop

appears with the same files and programs open as when the computer was suspended. Suspend to Disk

is very useful when you don't want to take the time to shut down all open programs one by one to shut

off the computer, only to have to open the same programs and files the next time you use the

computer. This mode is also called hibernation mode.

Suspend-to-disk File

The Suspend to Disk file will be saved by Windows to the hard disk. The size of the file corresponds

to the amount of system memory. Please make sure there is enough space on the hard disk.

Shut Down

System is shutdown.

Initiating Suspend Mode

There are three ways to initiate suspend mode. The settings can be adjusted in the Power Schemes tab

in Power Options:

1. When not used for a set period of time, the computer automatically enters suspend mode

2. Select Start, Turn Off Computer, Stand By

3. Press the Power Button (if enabled in Power Options)

Power Saving Tips

Avoid operating the fax/modem, or audio and video applications when using battery power. Operating

a fax modem, video, or audio equipment or turning on the Wireless LAN increases the computer's

power requirements.

Decreasing display brightness can also save power. Decrease brightness by pushing FN+Security.

Increase it by pushing FN+Rotate.

Battery Installation and Replacement

Over time, the battery’s capacity gradually decreases. We recommend that you replace your battery

when you notice that it begins to store significantly less charge. Change the main battery pack as

follows (you may want to print this topic for reference):

CAUTION The Duo-Touch battery and unit are only weather sealed when the battery is properly

installed and the battery door is closed. Keep the battery door closed and all screws are in place and

secure when the unit is in use to prevent damage. Shelter the computer when you install or replace the

battery.

Installing the Battery

1. Turn off the computer.

CAUTION The Duo-Touch should always be shut down prior to battery removal, because data

may be lost when the battery is removed.

2. Unplug the power supply if connected.

3. Turn the computer upside down.

4. Remove the three screws on the secondary battery, if installed and remove the battery.

5. Using a Phillips screwdriver, remove the six screws from the battery cover and remove the battery

cover.

CAUTION Internal components of the Duo-Touch will be damaged if exposed to contaminants.

When dust covers, the PC card door, or the bottom access panel are open on the computer,

shield the unit from all contaminants such as liquids, rain, snow, and dust.

6. Using the tab on the battery, lift the battery pack up and out of the battery bay.

7. Orient the replacement battery correctly and insert it into the battery compartment, making sure it

is fully seated.

8. Replace the battery cover over the battery bay and install the six screws.

9. Install the secondary battery if equipped.

10. Completely charge the battery before using the Tablet PC on battery power.

NOTE When the battery is installed and the computer is connected to AC power, it starts charging

automatically. At moderate temperatures, approximately 70° Fahrenheit (21°C), the battery will be

fully charged in 3-5 hours. In warmer or cooler temperatures, the battery can take much longer to fully

charge. Battery calibration is disabled if the temperature is > 122°F (50°C) or < 41°F (5°C).

Replacing the Real Time Clock Battery

The Real Time Clock has a replaceable coin battery located under the battery pack. Only replace with

the same coin cell type as the original.

1. Remove the battery pack.

2. Lift the coin battery out of the holder.

3. Install a new coin battery with the positive terminal up.

4. Re-install the battery pack.

Battery Tips

Tip 1. Avoid excessive heat and cold

 Your battery will last longer during the day if it is used, charged and stored between 50°F and

86°F (10°C and 30°C).

 Charge the battery nightly where the temperature will remain around 68°F (20°C). Your battery

may not last as long through the day if you charge it at higher or lower temperatures.

 Allow unrestricted airflow while the computer is connected to external power. Make sure that the

fan inlet and outlet are unobstructed.

 Avoid exposing batteries to hot or cold temperatures for long periods.

How your battery behaves in warm conditions

 To prevent possible damage to the battery, the system may not allow a charge if the battery

temperature is above 122°F (50°C), such as in a closed, unattended vehicle during the summer.

In this case, the Battery Power Indicator may indicate that the computer has stopped charging

your battery; however, your battery may not be fully charged.

 If possible, turn off or suspend your computer while the battery is charging in a warm environment

to avoid over-heating.

 In warmer temperatures, your battery may take much longer to fully charge.

How your battery behaves in cold conditions

 When using a battery in cold conditions, the battery capacity may drain significantly faster.

 To prevent possible damage to the battery, the system will not allow a charge if the battery

temperature is below 41°F (5°C), such as in a closed, unattended vehicle during the winter. In

this case, the Battery Power Indicator may indicate that the computer has stopped charging your

battery; however, your battery may not be fully charged.

 In cooler temperatures, your battery can take much longer to fully charge.

Tip 2. Prevent wasted power

 Manually turn off or suspend your computer whenever you are not using it.

 Reduce the screen brightness. Decrease brightness by pushing Fn + Rotate. Increase it by pushing

Fn + Security.

 Use the AC adapter or vehicle adapter whenever possible.

 Select either the Portable/Laptop or Max Battery power scheme. Both of these power schemes

help to conserve battery power. Max Battery provides the most battery conservation by always

keeping the processing speed lower. However, this may affect your application performance.

Portable/Laptop automatically adjusts the processing speed as required by your applications.

 When running on battery power, make sure your system suspends automatically after a few

minutes of inactivity. PC Cards, radios, custom applications, or modified system settings may

affect this.

 Remove PC Cards and unplug peripherals when you are not using them. They may draw power

from the system even when not in use.

 Avoid operating the fax/modem, or audio and video applications when using battery power.

Operating a fax/modem, video, or audio equipment increases the computer’s power

requirements.

 Don't use screen savers as they draw excessive current, especially “3D” screen savers.

 Avoid or minimize using applications that keep the CPU busy a large percentage of the time. The

following will help you determine if your system is running such applications:

Identifying power wasting programs

To determine if applications or processes are keeping the CPU busy

1. Start the Task Manager utility. To open Windows Task Manager, right-click an empty space on

the taskbar, and then select Task Manager.

2. Select the Performance tab to view running applications, and the Process tab to view running

processes.

3. Watch the CPU Usage. It is okay if the processor usage is occasionally 100 percent, but if it is 100

percent most of the time, this may indicate a problem.

What to do if applications are keeping the CPU busy

 If possible, close applications that keep the CPU busy when you are not using them.

 Turn off or suspend your computer whenever you are not using it. This will help to conserve

power.

 Install the Mobile System Monitor utility. This utility throttles the CPU when running on battery

power. You can set the throttle level to 25%, 50%, 75% or 100%.

Throttling may affect application performance. Some applications keep the CPU busy waiting

for user input or radio messages. Throttling the CPU will unlikely affect the performance of

these applications. Other applications, especially graphics-intensive mapping, video and DVD

playback applications, may be visibly slower if you throttle the CPU. You will want to adjust

the throttling to an acceptable level.

To install Mobile System Monitor

1. Select Start, Run...

2. Enter the following command: "C:\Drivers\Throttle\Setup.exe"

After installing this utility, you can set the throttle level by right-clicking the Mobile System

Monitor icon in the System Tray area of the Taskbar.

 Inform your organization's help desk. They may have an updated version of the application.

Tip 3. Calibrate your battery

 Over time, the accuracy of the Windows battery gas gauge may be affected by repeated charging

and discharging of the battery. Calibrating the battery every three or four months helps to keep

the gas gauge accurate. For information on calibrating the battery, refer to Battery Calibration.

Tip 4. Get a good charge

 Your computer will charge more quickly if it is turned off or suspended.

 In warmer or cooler temperatures, your battery can take much longer to fully charge.

 If your battery is charged in a cold (less than 41°F/5°C) or very warm (greater than 122°F/50°C)

environment, it is possible that the Battery Charge LED will indicate that the charge has

stopped; however, this does not necessarily mean that your battery is fully charged.

Tip 5. Prevent data loss

Follow these guidelines to prevent data loss when removing your battery or storing your computer:

 You will lose data if you remove the battery while the computer is operating or suspended. To

prevent this, shutdown your computer or put it into hibernate (suspend-to-disk) mode before

removing your battery.

 If you plan to store your computer for more than a few days, shutdown your computer or put it

into hibernate mode. Remove the battery before storing the computer.

Tip 6. Clean terminals

 Dirty terminals can be a cause of charging problems. Clean battery terminals with a cotton swab

dipped in isopropyl alcohol. Make sure that the alcohol has evaporated before reinstalling the

battery.

Tip 7. Storing batteries

 Store the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F).

 Unused or stored batteries can lose power over time. When you install a battery that has not been

used for awhile, connect external power to the computer and fully charge your battery.

 Battery calibration may increase the capacity of a battery stored for a period of time. For

information on calibrating the battery, refer to Battery Calibration.

 It is recommended that the battery is recharged every six months while in storage.

BIOS Setup Utility

Customizing Your BIOS Settings

This chapter explains how to use the Setup Utility to modify the BIOS

settings. The Setup Utility displays and allows you to modify the Tablet

PC's components and configure the devices that are connected to it. This

information is used to test and initialize components at start-up time and to

make sure everything runs properly when the system is operating.

The BIOS is installed with a set of default values. You may be able to

increase system performance by changing some of the timing values in the

Setup Utility, but this can be limited by the kind of hardware you are

using. In certain circumstances, the system may generate an error message

that asks you to make changes to the CMOS settings using the Setup

Utility. This happens when the system finds an error during the POST

(Power On Self Test) that it carries out at startup.

CAUTION It is not recommended that you change any settings since this

may cause the unit to not function properly.

If you are not sure how to configure the BIOS settings, it is recommended

that you load optimal defaults by selecting that option on the Exit Menu or

by selecting F9 on the popup input panel.

Using the BIOS Setup Utility

The BIOS Setup Utility allows you to configure your computer’s basic settings. When you turn your computer on, the

system reads this information to initialize the hardware so that it will operate correctly. You can use the BIOS Setup

Utility to change your computer’s start-up configuration. For example, you can change your system's security routine.

Starting the BIOS Setup Utility

You can only start the Setup Utility shortly after the computer has been turned on. When you see the message "Press

Enter button to enter SETUP" display at the bottom of the screen, press the Enter key .

You will then see the following screen:

Use your Line Up or Line Down hot keys to highlight "CMOS Setup Menu" and press the Enter key. The system will

start the Setup Utility and display the main menu of the utility.

CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to Setup and restore

the Setup Defaults by going to the Exit Menu and selecting "Load Optimal Defaults".

Navi

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The Menu Bar

The Setup Utility has five menu options in the Menu Bar at the top of the window. To navigate between these screens

you must tap the left or right arrows on the popup input panel or on an attached USB keyboard.

The Field and General Help Windows

The Field Help Window is on the right side of each menu. It displays the help text for the currently selected field.

This text updates as you move the cursor from field to field.

NOTE The field help window refers to keys that are only available via an external USB keyboard. If you do not have

an external keyboard attached to your Duo-Touch , use the Setup utility's popup input panel described below:

The General Help Window describes the

popup input panel keys and their functions.

You can access it by selecting F1on the

popup input panel. However, the following

keys are not available during Setup unless

you have an external USB keyboard

attached to the Tablet PC:

HOME

F2/F3

END

Main Use for basic system configuration

Advanced Use to set the advanced features

Boot Use to select the sequence of boot devices that are searched to load an operating

system.

Security Use to set user and supervisor passwords and to set backup and virus-check

reminders

Exit Use to exit the current Setup session

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Popup Input Panel

The Setup Utility has a unique popup input panel that appears when you hover or tap your pen

anywhere on the screen. Use the popup input panel to navigate between setup screens,

between fields on each screen and to make any field changes. To avoid making unintentional

field changes, we recommend you do not open the panel from the bottom right side of your

screen. Instead tap anywhere on the left side of the display.

To navigate between the five menu screens tap the left or right arrows on the input panel. To toggle through the fields

tap the up and down arrows. Alternately, you can use the Line Up and Line Down hot keys to toggle through the fields.

Press the Enter Key to view a list of options for each field.

If you need to input characters, tap FnA on the popup input panel to expand it to a larger input panel that includes

characters. Press FnA again to return to the small input panel.

NOTE The popup input panel disappears after a few seconds of inactivity and when you change screens.

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The Main Menu

Field Setting Function

AMIBIOS for information only Version

Processor for information only Type and Speed

System Memory for information only Size

System Time HH:MM:SS Configure system time

System Date MM/DD/YYYY Configure system date

Digitizer Calibration Opens Display Calibration Begins the digitizer calibration.

Once you have calibrated the

display, the computer will restart.

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The Advanced Menu

SuperIO Configuration

Field Setting Function

SuperIO Configuration sub-menu Configure SuperIO Chipset Nat393

Stealth Mode Configurations sub-menu Depending on Stealth Mode setting,

LED , FAN Beeps, LCD Brightness,

Audio will keep silent when you

need.

Extended Configuration sub-menu Other special function settings

including low battery beep, radio

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Stealth Mode Setup

The Duo-Touch has stealth mode capability so it can be used in an environment where sound and light could be

dangerous to the user.

If stealth mode is set to “Disabled", the LEDs, Fan, system beeps, audio, and display brightness operate normally. If

stealth mode is enabled, you can individually set LEDs, Fan, system beeps, audio and display brightness to "on" or

"off".

Field Setting Function

Serial Port2 Address Disabled

Enabled

Allows BIOS to Select Serial Port2

Base Addresses.

Option Stealth Mode Function

Disabled

Stealth Mode Function Enabled

On Off

LEDs LEDs function as normal LEDs function as normal LEDs are disabled

Fan Fan functions as normal Fan functions as normal Fan is disabled. Heat

management is controlled

solely through throttling

System

Beeps

Beeps are heard during POST Beeps are heard during POST System beeper is disabled

during boot up and resume

Audio Preserved across

suspend/resume and boot. The

default volume level is set to

mid range

Preserved across

suspend/resume and boot. The

default volume level is set to

mid range

Volume is set to 0 across

suspend/resume and boot. Use

existing audio function keys

(or existing software utility

such as the speaker icon in the

system tray) to restore volume

Display

Backlight

Brightness

Preserved across

suspend/resume and boot.

Brightness is restored to

default when brightness level

is set at 0. The default level is

Preserved across

suspend/resume and boot.

Brightness is restored to

default when brightness level

is set at 0. The default level is

Backlight Brightness is set to 0

across suspend/resume and

boot. Use to restore the

backlight brightness setting to

the value it was at before

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Extended Configuration

mid range mid range suspend. Alternately, use

display brightness function

keys to restore display

brightness more gradually

Field Setting Function

Slow Charge Function Disabled

Enabled

Enable or disable slow charge

function

RF MODULE OPTION Both RF Enable

Disabled

Wireless LAN Enable

Bluetooth Enable

Select which RF module Support.

RF Radio Wakeup Disabled

Enabled

RF Radio Card will wake up system.

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The Boot Menu

Field Setting Function

1st Boot Device Removable Dev.

CD/DVD

HDD:SM-HTS424040M9AT00

Network:Realtek Boot Agent

Disabled

Specifies the boot sequence from the

available devices. A device enclosed

in parenthesis has been enabled in

the corresponding type menu.

Removable Devices = FDD

CDROM = CDROM

Realtek Boot Agent = Ethernet boot

2nd Boot Device Removable Dev.

CD/DVD

HDD:SM-HTS424040M9AT00

Network:Realtek Boot Agent

Disabled

same as above

3rd Boot Device Removable Dev.

CD/DVD

HDD:SM-HTS424040M9AT00

Network:Realtek Boot Agent

Disabled

same as above

4th Boot Device Removable Dev.

CD/DVD

HDD:SM-HTS424040M9AT00

Network:Realtek Boot Agent

Disabled

same as above

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The Security Menu

NOTE After inserting a password you have the option to set the password to Always or SCU.

Field Setting Function

Change Supervisor Password Install or Change the password

Change User Password Install or Change the password

Boot Sector Virus Protection Disabled

Enabled

Enable/Disable boot sector virus

protection

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The Exit Menu

Field Screen Function

Save Changes

and Exit

Exit system setup after

saving the changes. F10 key

can be used for this

operation

Discard

Changes and

Exit

Exit system setup without

saving any changes. Esc key

can be used for this

operation.

Discard

Changes

Discards changes done so far

to any of the setup questions.

F7 key can be used for this

operation.

Load Optimal

Defaults

Load Optimal Default values

for all the setup questions.

F9 key can be used for this

operation.

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Maintenance and Storage

The Itronix Duo-Touch is rugged and weather resistant. Handle it with the

normal care required by any sophisticated electronic equipment, and the

computer will provide reliable service even under harsh field conditions.

Follow the guidelines in this section to care for your unit.

Battery Maintenance and Storage

Maintaining Batteries

Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries.

 Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent

possible damage to the battery, the Duo-Touch does not allow the battery to charge if the

internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 50°C or >

122°F).

 Charge the battery nightly where the temperature will remain around 20°C (68°F).

 Re-calibrate your battery every three months or when your battery performance degrades.

Storing Batteries

 Store the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F).

 Unused or stored batteries can lose power over time. When you install a battery that has not been

used for awhile, connect external power to the computer and charge the battery.

 After storage, battery calibration may increase its capacity.

Tablet PC Maintenance and Storage

Maintaining Your Tablet PC

Follow these guidelines to help maintain the condition and performance of your computer.

 Turn off the computer when you are not using it.

 Charge the batteries daily or whenever their capacity is low.

 Operate the computer within the recommended temperature ranges of -20°C to +60°C (-4°F to

+140°F).

Care and Cleaning

Physical Inspection Periodically inspect the computer and accessories for wear, damage, loose or

missing parts. Identifying and correcting potential problems early can help reduce the need to return

the unit for service.

Outside Case Like all tools, the outside of the computer will get dirty with use. The case is made of

painted Magnesium and polycarbonate blend (plastic) doors and covers. These areas can be cleaned

with a solution of one part Formula 409™ and one part water. To clean the outside case, follow the

procedure below.

1. Disconnect external power and turn off the computer.

2. Using a soft, dry cloth (do not use paper products because they can scratch the surface, add a small

amount of cleaning solution to the cloth and clean the computer case.

3. Wipe off any excess liquid with a soft cloth.

4. Reinstall the battery.

Display Periodically inspect the display to make sure the brightness function is operating properly

and that all pixels are operational. To clean the display assembly, use the same cleaning solution and

procedure described earlier for the outside case. In some cases, you can use a small amount of

isopropyl alcohol to remove streaks or smears. Use a soft, clean cloth to clean the display. Do not use

paper products because they can scratch the screen.

External Power Connector The external power connector may sometimes be exposed to moisture

and/or contamination causing an unreliable connection to the external power source.

Clean the connector using a cotton swab dipped in isopropyl alcohol.

RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normal

use, the connector pins can get dirty or become broken, bent, or pushed out of place. Clean the

connector with a cotton swab dipped in isopropyl alcohol.

I/O Ports Make sure the audio and Multi-IO ports are operating properly. Periodically inspect the

ports for damage or contamination, and make sure their covers are attached and closed when not in

use. The I/O covers can be replaced without returning the unit for service. Contact your local support

person for more information.

PC Card Door and Connector Whenever possible, make sure this door is closed and latched

properly. When the PC Card door is closed, it provides a watertight seal for the PC Card socket. Shield

the area from all contaminants such as liquids, rain, snow, and dust when the door is open.

Make sure the PC Card connector is operating properly by reading from or writing to a PC Card.

Storing Your Computer

If you plan to store the computer, follow these storage guidelines.

To store the computer

 Files and data should be saved before storing the computer.

 Contact your organization’s help desk about the procedure for backing up files or data.

 Exit all applications and use the appropriate procedure to exit from your operating system.

 Turn off the computer by going to the Start menu and selecting Shutdown.

 Remove the battery from the unit and store it in a dry place.

 Store the computer within the recommended temperature ranges of -55°C to +75°C (-67°F to

+167°F).

 If you use PC cards, refer to the manufacturer’s instructions you received with the card for storage

and care information.

Optional Equipment and Accessories

Optional Equipment and

Accessories

The Itronix Duo-Touch has several equipment and accessory options to

further enhance your mobile computing experience.

A complete list of Itronix optional peripherals and accessories is listed on

the Itronix website.

CAUTION When purchasing any additional accessories, purchase only

those accessories that are approved for use with your computer. Some

accessories are proprietary items and can be obtained through your system

vendor. If you use items that are not approved for use with this computer,

you may cause your computer to malfunction, or to emit or receive

electromagnetic radiation in excess of local regulations. For non-

proprietary accessories such as PC Cards or printers, ensure that the

accessory functions properly with your computer before making the

purchase. Your system vendor may be able to recommend reliable brands

and models.

Second Battery

For longer battery life, you can attach an optional second, external battery to the connector on the back

of the Tablet PC.

Attaching a Second Battery

1. Remove the two left feet (1) on the back of the unit.

2. Line up the second battery connector (2) with the connector on the external battery.

3. Press until battery is firmly seated.

4. Tighten the three screws to secure the battery in place.

5. Screw the feet into the battery for safekeeping.

6. Use the Setup Utility Calibration program to Calibrate the battery.

Desk Mount

The Duo-Touch 's desk mount enables you to experience desktop functionality with your Duo-Touch.

The desk mount includes the following ports:

 Stand holder connector (this is the unit interface)

 DC in

 2 USB 2.0 ports

 15-pin CRT port for an external monitor

 Extra battery charger

1. Extra Battery Charging Slot

2. Stand Holder Connector (unit

interface)

3. LED

1. Guides

2. Stand Holder Connector (unit

interface)

3. 2 USB 2.0 ports

4. Extra Battery Charging Slot

5. 15-pin CRT port for External

Monitor

To use the desk mount:

1. Ensure the port cover on the extension slot is open and the port cover for the AC power is closed.

2. Line up the bottom of the unit with the guides and press down while feeding the rubberized IO

port cover through the opening provided.

3. Apply external power to the desk mount. The LED in the front of the desk mount will

light along with the Power Status LED on the Duo-Touch.

The desk mount includes a slot so you can simultaneously charge the main battery and an additional

battery.

Vehicle Adapter

The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the

computer and charge the battery installed in the unit. It typically connects to the vehicle battery using

the cigarette lighter socket.

To prevent possible damage to the battery, the system will not allow the battery to charge at extreme

temperatures. Be aware of the following charging characteristics, especially if the computer is left

unattended in a closed vehicle.

 If the temperature is <20°C the battery will take longer to charge.

 If the temperature is <5°C (<41°F) the battery will not charge

 If the temperature is >50°C (>122°F) the battery will not charge

NOTE The Vehicle Adapter is not designed for long-term fixed use.

To connect the vehicle adapter

1. Insert the Vehicle Adapter’s power cord into the power port (DC-in jack) on the bottom side of the

computer.

2. Insert the cigarette lighter adapter into the vehicle’s cigarette lighter socket, turning it slightly to

make a good connection.

The Power Status LED illuminates to indicate that current is reaching the unit. When you connect the

vehicle adapter, it automatically begins charging the computer’s battery. At moderate temperatures,

around 21°C (70ºF), the battery will be fully charged in approximately 3-5 hours. However, under

extremely cold or hot temperatures, or if the system is on, it will take longer to charge the battery (up

to 16 hours).

Vehicle Dock

The optional vehicle dock allows for the functionality of a desk mount in your vehicle. It can charge your unit's battery

as well as an attached expansion battery. The dock features two USB ports, two serial ports, and an external

monitor/CRT connector. It also includes a locking mechanism to secure your Tablet PC.

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Memory

Adding memory allows the computer to operate faster, handle more tasks simultaneously, and work

more efficiently with large files. Users who increase memory demands by adding additional programs

may notice slower operating speeds. Adding memory offsets this slowdown. The Tablet PC includes a

memory card slot for adding additional memory.

Calculate memory size by adding the size of the memory module to the existing built-in memory. For

example: 128 MB (module) + 128 MB (built-in memory) = 256 MB Total.

If you add memory to your Duo-Touch, it will automatically detect the change in RAM capacity when

it restarts. You can verify RAM capacity has changed in the Setup Utility or in Windows:

1. Setup: Press the Enter key during boot-up. Then select CMOS Setup menu. This screen shows

the amount of system memory.

2. Windows: Right click (tap and hold) on My Computer and select properties. The bottom of the

System Properties, General tab lists the memory detected by Windows.

Surge Protection

A large number of computer and high technology equipment damage is directly related to AC power

and telephone line problems. These problems can include surges, spikes, noise, interference, and

weather-related problems, which in turn can cause glitches, hang-ups, crashes, performance slow

downs, and down time with computer equipment. The market is flooded with hundreds of AC power

line surge suppressors advertising high performance surge protection; only a few of them actually

provide adequate protection.

This section provides guidelines for selecting a quality surge suppressor to be used with your Duo-

Touch, and it helps identify a few sources for products with acceptable performance.

Selecting the Right Surge Protection

Consider the level of quality you need when selecting a surge suppressor. This depends on factors

such as surge environment, the type of equipment to be protected, and the quality of the electrical

wiring and service.

Surge Environment

Surge environment refers to the damage potential from electrical surges in a particular geographical

area. A high quality suppressor should be used if there is frequent lightning activity in the area and the

location service is fed by overhead utility poles.

Type of Equipment to be Protected

If the computer is equipped with a modem, the modem should also be surge protected. Protecting the

power line without protecting the modem line provides only partial protection.

Quality of Electrical Wiring and Service

Wiring should be up to current NEC standards and have verified good AC grounds. It is important that

your computer system be plugged into a grounded AC outlet when charging and that all peripherals

connected to your system reference the same AC ground.

Equipment Selection

There are a number of companies that sell quality surge suppressors. When you are looking for a surge

suppressor, consider these things.

 Expect to pay at least $50 for a good quality surge suppressor.

 The surge suppressor should be a UL 1449, 497, and 1283 listed for surge suppression,

modem surge protection, and RFI/EMI noise filtering respectively.

 The surge suppressor should have diagnostic LEDs that verify good AC ground, proper

wiring, and proper surge operation. On/off switches that light are not recommended since

they can produce electrical noise.

 The Joule ratings should be a minimum of 480 Joules for the AC surge circuit.

 The Joule ratings should be a minimum of 240 Joules for the modem.

 The modem surge circuit should present low capacitance to the modem line or it will slow the

transmission rate. Capacitance should be specified at less than 50 picofarads.

 Quality surge suppressor manufacturers generally offer a lifetime warranty.

 Consider obtaining a protected equipment coverage policy which insures the equipment in

the event of surge damage.

 The devices that will be attached to the computer also need to be surge protected.

Troubleshooting

This section is designed to help you determine and fix problems you might

encounter while operating the Duo-Touch . Try the following things in

order:

1. First, look through the categories in this section for a solution.

2. If you don’t find a solution for your situation here, try one of the

resources listed below.

3. If you are having a problem with a computer application , use the

online help that comes with the application to find a solution.

4. If you still cannot resolve your problem, contact the help desk at

your organization.

For More Help

 Windows Help is already installed on your system. To access this

information, select Start, Help and Support.

 Take the Windows Tutorials. Select Start, Get Going with

Tablet PC.

 Third-party Windows manuals are available from your local

bookstore.

Applications

 My application locks up, acts strangely, or produces a General Protection Fault (GPF) error

 If you’ve tried to resolve the problem and your application still doesn’t respond, you may need to

restart your computer as described below.

To reboot your computer, select Start, Turn Off Computer, Restart. If that does not work, try

pressing the Securitykey once to bring up the Windows Task Manager. Then select Shut Down,

Restart.

 The data on the hard disk could be corrupted. Run SCANDISK.

 Windows is out of memory/resources. Exit Windows and restart Windows.

 Communications programs don’t seem to work or they lock Windows

When you first try to use your communications application, the system responds with a message

asking if you want to install the modem. Answer “Yes” to this question and follow the instructions on

the screen to install it.

 When I rotate the display to portrait orientation my application does not work or does not

display correctly

Some applications do not display or work properly in portrait orientation due to the rugged nature of

your Duo-Touch 's display screen. Use these applications in landscape orientation.

Batteries

 The battery does not charge

 To prevent possible damage to the battery, the system will not allow a charge if the battery

temperature is extremely hot or cold (such as in a closed, unattended vehicle). If possible,

charge the battery in a location with a moderate temperature of around 20°C (68°F).

 If possible, turn off the computer while the battery is charging.

 If the battery is new or has been stored for a week or more, follow this procedure:

1. Make sure the computer is turned off.

2. Unscrew and open the battery cover, then remove the battery.

3. Connect the AC adapter to the computer and an AC wall outlet, and then turn on the computer by

pressing the Power Button. The Power Status LED will be solid blue when connected to

external power .

4. Let the computer complete the boot process. Then reinstall the battery and replace the battery

door.

5. Allow the system to remain idle for one hour with the AC adapter connected to the computer.

The Battery Status LED is orange when the battery starts charging.

6. If the battery still fails to charge after an hour, remove the battery, wait several seconds, and then

install it again.

If the battery does not begin charging within several minutes, return the unit for service.

 The batteries take much longer than seven hours to charge

Under moderate temperatures, about 21°C (70ºF), the computer’s battery takes approximately 3 hours

to completely charge while suspended and 3-5 hours to charge while powered on. Under extremely

cold or hot temperatures, however, the battery can take up to 16 hours to fully charge.

 The batteries don’t last very long

As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best

maintained batteries eventually need to be retired. Consider replacing the battery if you are not getting

the usage you need from it.

 The gas gauge isn’t full after charging the battery

 This may indicate that the charging process terminated prematurely.

 Calibrate the battery to align the gas gauge with the battery capacity.

 The gas gauge reads “full,” but the charging indicator light is still lit

If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The

charging process may continue even if the gas gauge reads full. External power can be removed

because the battery is virtually full.

 My battery seems to have less and less capacity

 If your battery is new, or if your are using it for the first time, you will need to calibrate it prior to

using it.

 As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best

maintained batteries eventually need to be retired. Consider replacing the battery if you are not

getting the usage you need from it.

Hard Disk

 The hard disk will not spin up so the computer can’t boot up

This occurs if the unit is exposed to extremely low temperatures. This is not a hardware failure

associated with the hard disk. Allow the computer to warm to room temperature. The minimum cold

or soft boot temperature is 5°C (41°F).

 I can’t save files because the disk is full

Report this situation to your supervisor or your organization’s help desk.

 Diskette Read Error

Any card in the PC card socket except for a properly formatted memory card will cause this error

since it is trying to read the PC card.

 Hard disk recovery

Your hard disk may have a Recovery Partition containing a copy of the original drive C: factory disk

image. If you have a Recovery Partition, you can access it from Windows or from a bootable USB

floppy or CD:

To recover your hard disk from Windows

From within Windows, select Start, All Programs, Mobile Computer Tools, Hard Disk Recovery.

To recover your hard disk from a USB floppy or CD-ROM

1. Attach an external USB keyboard and an external USB floppy or CD-ROM drive.

2. Boot from the floppy or CD-ROM drive.

3. Change to the Recovery Partition (usually drive E:).

4. From the DOS command line, run RECOVER.BAT.

If you do not have a Recovery Partition, or are unable to access it, you can recover your hard disk

from Recovery CDs. This method requires that you have an external bootable and spannable USB CD-

ROM drive. If you do not have Recovery CDs, you can obtain them by calling your company’s help

desk, or by calling 1-800-638-9270 and selecting option 1, or by e-mailing ccc@itronix.com.

Landline Modems

 The modem doesn’t work

 When you first try to use HyperTerminal or similar application , the system responds with a

message asking if you want to install the modem. Answer “Yes” to this question and follow the

instructions on the screen to install it.

 Make sure the communication settings are correct in your application. Refer to the online Help for

your application.

 The modem doesn’t dial a number

Check these things:

 If you are using an external modem, make sure the cables are attached correctly.

 Make sure your communications parameters are correct in your application. Refer to the online

Help for your application.

 The modem dials and receives an answer but does not establish a connection

 You may have incorrect parameters selected for your application to talk with the remote modem.

Refer to the online Help for your application.

 You may need to adjust your modem’s baud rate or protocol selection.

 Communications programs such as HyperTerminal don’t seem to work or they lock

Windows

 If you are using the internal modem, be sure to specify the proper communications port .

 When you first try to use HyperTerminal or similar application, the system responds with a

message asking if you want to install the modem. Answer “Yes” to this question and follow the

instructions on the screen to install it.

 The modem dials and the answering modem generates tone, but our modem does not begin

the training sequence to establish a connection

Although the problem may appear to originate from the computer, the source of the problem is the

answering modem. Try setting up the answering modem to generate the correct V.22 tone, which can

usually be done by sending an AT command to the modem.

Miscellaneous

 The computer shuts off unexpectedly

 The computer has entered suspend mode. Press the power button to resume.

 The battery capacity may be low. Connect external power to charge the battery, or replace the

battery with a fully charged one.

 The battery contacts may be dirty. Turn off the computer, remove the battery, and clean the

contacts.

 The speaker volume is too high or too low

Increase the volume by pressing FN+Escape; decrease the volume by pressing FN+Enter.

 The computer won’t turn on

 The battery may not be installed properly, or it may not be fully charged. Make sure a fully

charged battery is properly installed.

 Connect external power to charge the battery if it is not charged.

 If you are using the AC adapter , check the electrical outlet you are using to make sure it is

working properly.

 If the Duo-Touch does not turn on, restart the computer by holding down the Power Button for at

least 10 seconds and then release it.

 If the Power Button does not work to reset the unit, press the Master Reset Key on the back side of

your Duo-Touch.

 The computer won’t turn off

Press and hold the Power Button for at least 10 seconds.

 The computer enters suspend mode too quickly

When there is no activity for a period of time, the computer turns off or enters suspend mode. To

extend this time, use the Power Management program and increase the non-activity time to enter

suspend.

 The computer doesn’t automatically suspend

 Check to make sure the COM ports are off. For example, exit any application that uses COM

ports.

 Make sure external power is not connected. Depending on power settings, some systems will not

suspend automatically when they are connected to external power.

 Make sure the standby time is set properly in the Power Management program.

 The system date and time are incorrect

Reset the correct date and time by choosing the Date/Time icon from Control Panel and making the

appropriate changes.

 I receive an “out of memory” error message

 Too many applications may be running at the same time. Close applications you don’t need.

 If you’re using desktop wallpaper, set wallpaper to None. To do this, choose Display from Control

Panel and make the appropriate change.

 Make sure you have enough space on your hard disk . Contact your supervisor or your

organization’s help desk for assistance.

 Set up a permanent swap file. Contact your supervisor or your organization’s help desk for

assistance.

 Holding down the Power button to reset the computer doesn’t always work

 Try resetting the computer again. If this doesn’t work, press the Security key.

 Alternately, use your stylus tip to press the Master Reset Key on the back of the unit.

 If none of these solutions work, remove all power, including the battery pack, and allow the unit to

remain idle for ten minutes. After ten minutes, connect external power and retry.

PC Cards

 I can’t remove the PC card

 Press the ejector button located inside the PC card door on the side of the computer. The button

will pop out. Press the ejector button again to eject the PC card. Slide the card out.

 If the ejector button malfunctions when you press it, release the button and then press it again.

 Diskette Read Error

Any card in the PC Card socket except for a properly formatted memory card will cause this error

since it is trying to read the PC Card.

 The system does not recognize the PC Card CD-ROM when it is inserted into the PC Card

socket

 There is a delay of 10 to 15 seconds before the CD-ROM drive is recognized.

 Drivers may not be installed. Contact your organization’s help desk for assistance.

 The computer locks up when I remove the PC card

Before you remove the card, select the PC card icon on the taskbar (in the tray area near the clock in

the lower right corner), and choose “Stop [card name] card.”

Pen / Display

 When I try to use the pen on my display, nothing happens

 If you cannot select objects accurately with the pen, you may need to recalibrate the display.

Display calibration depends on the display mode you are using, digitizer mode or touch

screen mode. Press the Line Up + Line Down Keys simultaneously to switch between display

modes. You will hear one beep when entering touch screen mode and two beeps when

entering digitizer mode.

 If you are using a conventional pen/stylus, verify you are in touch screen mode (see above)

 The display warps or pillows in high humidity

The computer remains functional; however, moving the computer to a more suitable environment will

allow the display to recover.

 The touch panel doesn't respond after a suspend

The touch panel needs a few seconds to work after a suspend. Wait a moment and try again.

 I cannot change the orientation

Your screen resolution may be set to low. To increase screen resolution select Start, Control Panel,

Display Properties. Then select the Settings tab and adjust the resolution.

 The display performance is slow

The temperature may be too cold. Move the computer to a warmer operating environment.

 I can’t read the display

 Adjust the brightness level up by pressing FN+Rotate and adjust it down by pressing

FN+Security.

 Your display may be off. Tap your pen on it once.

 If that doesn't work the automatic power-saving mode may have shut off (suspended) the

computer. Press the power button to resume.

 The underlined, inverse, and hypertext characters are difficult to read on the screen

Change the color scheme. From the Start Menu select the Control Panel. Choose Display and then

tap the Appearance tab to make changes to the color scheme.

 I can’t see the cursor while using the DOS editor

Press INSERT on the input panel to change from insert mode to overwrite mode and to enable a block

cursor. When it defaults to insert mode, the DOS editor uses an underline cursor which is less visible

than the block cursor for overwrite mode.

 The display appears to have random pixels darkened after scrolling

Contact your supervisor or your organization’s help desk for information about correcting this

problem.

 I changed my display resolution, but I see no difference on the screen

Try restarting your computer for the changes to take effect.

 The display cuts off the right side of the application or page in portrait mode

Some applications do not display properly in portrait mode. For example, you may need to scroll to

the right to view all the contents on the page. For best visibility, use these applications in landscape

orientation.

FAQs

 How do I calibrate the pen?

Calibrate your display based on whether you are using Digitizer Mode or Touch Screen Mode.

Switching Between Digitizer and Touch Screen Modes

Using Hot Keys: Press the Line Up and Line Down hot keys simultaneously to switch the display

between digitizer and touch screen modes while in Windows. You will hear one beep for touch

screen mode and two beeps for digitizer mode.

Using Windows:

1. Select the Buttons / Device / Brightness Properties icon in the taskbar.

2. Select the Device On / Off tab.

3. Select the Digitizer / Touch Screen button to change between digitizer and touch screen

modes.

Calibrating the Digitizer Touch Panel

1. From the Start Menu, select Control Panel.

2. If you are in Classic View continue to step 3. If you are in Category View select Printers

and Other Hardware and continue to step 3.

3. Select Tablet and Pen Settings and then select the Settings tab.

4. Under the Calibration field, choose the orientation you want to calibrate, either Landscape

or Portrait.

5. Tap the Calibrate button.

6. After you have completed calibration by touching the cross-hairs with your pen, select

OK to have the new settings take effect.

Calibrating the Touch Screen

1. From the Start Menu, select All Programs, Mobile Computer Tools, Touch Screen

Calibrator.

2. Select the Settings tab.

3. Tap the Calibrate button.

4. Follow the on screen instructions. After you have completed calibration, select OK to

save and exit.

 How do I change the main battery?

1. Turn off the Tablet PC and remove external power.

2. Turn the unit over and remove the cover screw with a Phillips screwdriver.

3. Lift out the battery and replace it with a new battery.

4. Screw the cover on and press the power button.

 How do I adjust the speaker volume?

You can change speaker volume by tapping the volume icon in the Windows tasktray or by using

the following hot key combinations:

 Press FN+Escape to increase volume

 Press FN+Enter to decrease volume

 How do I clean the display screen?

To clean the display assembly, use the same cleaning solution and procedure described earlier for

the outside case. In some cases, you can use a small amount of isopropyl alcohol to remove streaks

or smears. Use a soft, clean cloth to clean the display. Do not use paper products because they can

scratch the screen.

 How do I change the display screen's brightness?

 Press FN+Rotate to increase display brightness.

 Press FN+Security to decrease display brightness.

 How do I change the display orientation?

You can change between landscape and portrait orientation by pressing the rotate hot key. You can

also change the orientation via the input panel by tapping CTRL+ALT and then selecting one of

the arrow keys.

NOTE Some applications may not display properly in portrait orientation.

 How long will the battery last?

The main Li-Ion battery lasts approximately 3 hours with normal use. You can increase your

runtime on battery power by using a second external battery.

 How do I optimize the Duo-Touch for left handed use?

 You can select a left-handed preference. Select Start, Control Panel, Tablet and Pen

Settings. Then select the Settings tab and check Left-handed in the Handedness and Menu

location fields.

 You can change the screen orientation 90°, 180°, or even 270°. See the answer to "How do I

change the display orientation?" above.

 You can change the hand strap on the back of the Tablet PC for the use that best suits you.

Service and Support

Our commitment at Itronix is to provide you, our client, with both the

products and support services necessary for success in your enterprise.

Client Care Center

The Itronix Client Care Center strives to consistently provide world-class

service and continually make improvements thanks to valuable input and

ideas from our customer base.

Product Support - Downloads

Get the software updates you need to keep your configuration current.

Client Care Center (CCC)

THE ITRONIX “ONE CALL” CLIENT CARE CENTER

1-800-638-9270

The convenient "One Call" Client Care Center number, 800-638-9270, allows a single entry point of

access to meet all your needs (or new web portal at www.itronix.com/CCC), including:

 Troubleshooting and/or RMA Origination

 Trial/Demo/Pilot Unit Orders and Status Updates

 Placing and Checking Status on Unit and/or Parts Orders

 RMA Status check on Service Unit and Warranty/Service Parts Orders

 New Accessory, Peripheral and Service Parts Orders

 Proof of Delivery Status Updates for Service and New Unit Orders

 International New Unit & Accessory, Peripheral and Service Parts Orders

 Centralized access for all Invoicing and Finance related issues

The Itronix "One Call" Client Care Center access number in the America's is 800-638-9270.

Automated selections on the recording have been changed, so please listen to the recording closely

and choose from the following options:

1 New to Itronix and would like to purchase products for the first time or interested in

becoming an Itronix Business Partner

2 Technical Assistance Center for Troubleshooting, Unit Exchange Information,

Warranty Unit and Service Parts Orders

3 Speak with your assigned point of contact

4 New Orders for Accessories, Peripherals and Service Parts Ordering (such as

batteries or chargers)

5 Finance, Invoicing or Credit Related Issues and Proof of Delivery

8 Non-urgent message with reply within 48 hours

You can also e-mail us at ccc@itronix.com

NOTE For support and queries in Europe, Middle East and Africa, please Click Here or call +44 (0)24

7671 4800

Services Expertise: Itronix provides in-field support provided by a network of Field Service

Managers whose expertise focuses on specific vertical applications and industries. Strategically

located to provide nationwide support, they can provide both first level and escalated customer

support. In addition, the Field Managers perform regular site visits to receive feedback on customer

satisfaction, training or individualized support needs, product performance and future value-add post-

installation support needed for anticipated changes in the customer environment and user community

or profile, as well as to garner input on future product designs. For more information on our

comprehensive services offering, please Click Here.

Product Support - Downloads

Itronix Corporation makes it easy to get the software updates you need to keep your configuration

current and get the most from your Itronix product. Simply go to the Tablet PC section of the Product

Support downloads page on the Itronix website. Downloads are listed by model (Duo-Touch) and

product number (IX325).

Glossary

AC adapter: The standard charging device shipped with the Duo-Touch that supplies power from an AC

wall outlet to operate the Tablet PC and charge its battery.

antenna: If you have a wireless modem installed in your computer, this device sends and receives radio

waves for this modem.

application: A program designed for a specific purpose such as solving a particular business or

mathematical problem.

battery status LED: An indicator on the LED light bar that indicates when battery capacity is low, when

the battery is charging and when the battery is fully charged.

BIOS Setup Utility: A utility that allows you to change default settings for your hardware options and

power management.

bit: The smallest unit of computer data (binary digit).

Bluetooth: A short range wireless radio technology.

ccc: Client Care Center. Call or e-mail the Itronix Client Care Center for service and support. 1-800-638-

9270. ccc@itronix.com

CDMA: Code-Division Multiple Access

CRM: Common Radio Module

CTO: Configure To Order

desktop: The screen background for Windows on which windows, icons, and dialog boxes appear.

DPM: Dynamic Power Management

dust cover: A rubberized cover that provides added protection for the USB and Audio ports when they are

not being used.

EDGE: Enhanced Data rates for GSM Evolution

external power: Any of the approved devices used to supply power to the Duo-Touch, including the AC

adapter, the desk mount, the vehicle adapter, and the vehicle dock.

fast charge: A method of quickly increasing the battery capacity while the Duo-Touch is attached to

external power. This is the normal and preferred charging method. It takes approximately four

hours to fully charge the battery using this method.

GPRS: General Packet Radio Services

GSM: Global System for Mobile Communications

hard disk: A rigid magnetic storage device that provides fast access to stored data. The standard hard disk

for the Duo-Touch is rugged to withstand more shock and vibration than hard disks in typical

notebook computers.

hardware: The electronic components, boards, peripherals, and equipment that make up your computer

system.

indicator lights: The small lights that blink or remain on or off to indicate activity on the system. They

include an Power light, a Battery light, a Hard Disk light, and a Wireless Radio light.

LAN: Local Area Network

LCD: Liquid Crystal Display

LED: Light Emitting Diode

megabytes (MB): A unit of memory measurement equal to approximately one million bytes (1,048,576

bytes).

megahertz (MHz): A measurement of electrical frequency equal to one million cycles per second.

microphone: A device that allows a user to talk into the computer, or to another person.

MS-DOS: Microsoft Disk Operating System. The standard, single-user operating system of IBM-

compatible computers.

online help: A help utility available on-screen while you are using an application.

operating system: A set of programs that manage the overall operation of the computer.

PC card: A self-contained, credit card-sized device that can be used to store programs, data, or to expand

the capabilities of your computer.

Pen: See Stylus.

PME: Power Management Event

port: An interface between the computer and external devices.

Power On Self Test (POST): A diagnostic test run by the computer’s BIOS system when the computer

restarts.

power port: A port used to connect the external power supply to the Duo-Touch.

power status LED: The bottom light on the LED panel, this light is blue when the computer is powered

on. It blinks blue when suspended.

PRCS: Pseudo-Random Code Sequence

radio on/off light: The top status light. If your computer is equipped with a radio modem, this light

indicates radio activity.

RAM: Random Access Memory

Random Access Memory (RAM): The computer’s primary working memory in which program

instructions and data are stored so they are accessible directly to the central processing unit (CPU).

RJ-11 connector: A port used by the internal modem to communicate over standard voice grade telephone

lines.

RJ-45 connector: This is the standard Ethernet network connector, supporting 8 copper wires. You plug an

RJ-45 cable into an RJ-45 port.

RTC: Real Time Clock

rugged: The unique design of the Duo-Touch allows it to withstand the day to day rigors of the mobile

workforce.

Self-Monitoring Analysis and Reporting Tool (SMART): This technology reports on a variety of hard

drive attributes. With SMART you should be able to receive system warnings about your hard

drive and avoid costly lost data with early warning.

serial port: A port that can be used to connect a printer or modem.

slow charge: A method of increasing the battery capacity while the computer is attached to external power.

This method uses lower AC voltage. It takes approximately 16 hours to fully charge the battery

using this method.

SMS: Short Message Service.

software: System, utility, or application programs expressed in a computer-readable language. Software

programs tell the hardware components what to do.

speaker: Located on the top of the computer, the speaker provides sound for the unit.

stylus: The stylus (also called pen) is the implement used to navigate and input on the display. Only use the

Itronix stylus provided with your Duo-Touch.

suspend mode: Suspend mode turns off certain functions of the computer if there is no activity for a user-

specified time. The computer also enters suspend mode if the battery capacity becomes critically

low and external power is not connected or the battery is not replaced. Some systems do not

automatically enter suspend mode when they are connected to external power.

SVGA: The Duo-Touch has an 8.4" SVGA TFT active matrix display. It is a transmissive color display

designed for excellent readability indoors or outdoors.

Taskbar: The area along the bottom of the screen that contains the Start button and buttons for windows,

documents, or applications that are open.

TDMA: Time Division Multiple Access.

UMTS: Universal Mobile Telecommunications Service

USB: Universal Serial Bus

utility: A program that helps you maintain and improve the efficiency of the computer system.

vehicle adapter: An optional device that supplies power from the vehicle battery to operate the computer

and charge the battery installed in the unit. It typically connects to the vehicle battery using the

cigarette lighter socket.

vehicle dock: An optional, vehicle-based docking station designed to safely secure the computer in a

vehicle. You can also use the vehicle dock to charge batteries, or to communicate with other

devices.

Video Graphics Array (VGA): This is a video standard that allows for resolutions up to 640x480 with up

to 16 colors at a time. It also allows for 320x200 resolution with 256 colors.

WAN: Wide Area Network

WLAN: Wireless Local Area Network

WPAN: Wireless Personal Area Network

Duo-Touch™ Help

Identification

Duo-Touch (IX325) Help

Disclaimer

This document is printed in the U.S.A. Itronix Corporation reserves the right to revise the manual and

make periodic changes to the content without a direct or inferred obligation to Itronix to notify any

person of such revision or changes. Itronix Corporation does not assume responsibility for the use of

this help manual, nor for any patent infringements or other rights or third parties who may use the

manual.

This document contains valuable trade secrets and proprietary information of Itronix Corporation.

This product is available for purchase under the terms of the Itronix Hardware Purchase and Software

License Agreement. Itronix hardware products may be reconditioned, or be manufactured from parts

and components that may be new, used, rebuilt, or recycled and in some cases, the hardware product

may not be new and may have been previously installed. In any event, Itronix warranty terms apply.

Trademark Notice

Itronix is a registered trademark of Itronix Corporation.

Duo-Touch is a registered trademark of Itronix Corporation

Microsoft, MS, Windows, and MS-DOS are registered trademarks of Microsoft Corporation.

IBM is a trademark of International Business Machines Corporation.

Compliance Statements

The Duo-Touch™ (IX325) computer has been tested and found to comply with the limits for a Class

B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable

protection against harmful interference in a residential installation. This equipment generates, uses,

and can radiate radio frequency energy and, if not installed and used in accordance with the

instructions, may cause harmful interference to radio communications. However, there is no guarantee

that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be

determined by turning the equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

The Duo-Touch (IX325) Tablet PC complies with Part 68 of the FCC Rules. On the bottom of this

equipment is a label that contains, among other information, the FCC registration number and ringer

reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any other

language or computer language in whole or in part, in any form or by any means, whether it

be electronic, mechanical, magnetic, optical, manual, or otherwise, without the prior written

consent of Itronix Corporation, 12825 E. Mirabeau Parkway, Spokane Valley, WA 99216.

equivalence number (REN) for this equipment. If requested, this information must be provided to the

telephone company.

The REN is used to determine the quantity of devices which may be connected to the telephone line.

Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming

call. In most, but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the

number of devices that may be connected to the line, as determined by the total RENs, contact the

telephone company to determine the maximum REN for the calling area.

The Duo-Touch (IX325) Tablet PC may be connected to the telephone network using the RJ-11 jack

provided.

If this equipment causes harm to the telephone network, the telephone company will notify you in

advance that temporary discontinuance of service may be required. If advance notice isn’t practical,

the telephone company will notify the customer as soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that

could affect the operation of the equipment. If this happens, the telephone company will provide

advance notice in order for you to make the necessary modifications in order to maintain uninterrupted

service.

If trouble is experienced with this equipment, please contact the equipment manufacturer for repair

and/or warranty information. Do not attempt repairs of this equipment yourself without obtaining

manufacturer authorized parts and documentation. If the trouble is causing harm to the telephone

network, the telephone company may request you remove the equipment from the network until the

problem is resolved.

Compliance Statement for Canada

NOTICE The Industry Canada label identifies certified equipment. This certification means that the

equipment meets certain telecommunications network protective, operational and safety requirements

as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The

Department does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the

facilities of the local telecommunications company. The equipment must also be installed using an

acceptable method of connection. The customer should be aware that compliance with the above

conditions may not prevent degradation of service in some situations.

Repairs to certified equipment should be made by a representative designated by the supplier. Any

repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the

telecommunications company cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility

, telephone lines, and internal metallic water pipe system, if present, are connected together. This

precaution may be particularly important in rural areas.

CAUTION! Users should not attempt to make such connections themselves, but should contact the

appropriate electric inspection authority, or electrician, as appropriate.

The Ringer Equivalence Numbers (REN) are:

Duo-Touch (IX325) non-radio: 0.5B

Duo-Touch (IX325) Motient: 0.5B

Duo-Touch (IX325) Cingular: 0.5B

Duo-Touch (IX325) CDPD: 1.3B

NOTICE The Ringer Equivalence Number (REN) assigned to each terminal device provides an

indication of the maximum number of terminals allowed to be connected to a telephone interface. The

termination on an interface may consist of any combination of devices subject only to the requirement

that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.

The Duo-Touch (IX325) Tablet PC may be connected to the telephone network using the RJ-11 jack

provided.

Fax Branding

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer

or other electronic device to send any message via a telephone fax machine unless such message

clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the

transmission, the date and time it is sent and an identification of the business or other entity, or other

individual sending the message and the telephone number of the sending machine or such business,

other entity, or individual.

In order to program this information into your fax machine, you should complete the following:

This information is entered through the FAX application software you have installed. Consult your

FAX software documentation for instructions about entering this information.

Warnings and Cautions

WARNING It is important that only authorized Itronix personnel attempt repairs on Itronix

equipment as this might void any maintenance contract with your company. Unauthorized service

personnel might be subject to shock hazard on some Itronix equipment if removal of protective covers

is attempted.

The product you have purchased is powered by a rechargeable battery. The battery is recyclable and,

under various state and local laws, it may be illegal to dispose of this battery into the municipal waste

stream. Do not crush the battery or place it in a fire. Check with your local solid-waste officials for

details on recycling options or proper disposal.

CAUTION Internal components of the Duo-Touch (IX325) Tablet PC will be damaged if exposed to

contaminants. When dust covers, the PC card door, or the bottom access panel are open on the

computer, shield the unit from all contaminants such as liquids, rain, snow, and dust.

CAUTION To reduce the risk of fire, use only a No. 26 AWG or larger CSA Certified and/or UL

Recognized telecommunication line cord set.

CAUTION The Duo-Touch (IX325) is a Mobile device. When using Radio's Users must maintain 20

cm from all antennas. It is recommend that radios only be operational when in desk mount or on

desktop locations. Do not operate Radio's when transporting with shoulder strap, Lap-held or hand-

held positions.

The Duo-Touch (IX325) may contain the radio transmitters listed below. The following statements are

relevant when using these radios:

Each internal radio may or may not have an individual FCC Identifier label. That FCC Identifier label

is not applicable to this configuration. Only the external FCC ID shown on the Tablet PC is applicable.

The Duo-Touch (IX325) Tablet PC must not be co-located or operating in conjunction with any other

antenna or transmitter than specified in the certification of the FCC Identifier shown on the PC label.

The WAN antenna is located externally at the upper right side (PCMCIA slot) of the display screen.

The WLAN embedded antenna is located internally in the upper section of the display screen.

The Bluetooth embedded antenna is located internally in the left side edge of the display screen.

This device may contain a WLAN radio transmitter, a WAN radio transmitter and a Bluetooth radio

transmitter. To comply with FCC RF exposure requirements when using the WAN radio transmitter, a

minimum separation distance of 20 cm must be maintained between the external dipole antenna and

all users/bystanders. When using the WLAN transmitter, a minimum separation distance of 20 cm

must be maintained between the top center edge of the LCD display and all users/bystanders. When

using the Bluetooth transmitter, a minimum separation distance of 20 cm must be maintained between

the left side edge of the LCD display and all users/bystanders. The WAN radio, WLAN transmitter,

and the Bluetooth should be turned off before carrying the Tablet PC order to comply with FCC RF

exposure requirements

"The equipment has been approved to [Commission Decision "CTR21"] for pan-European single

terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences

between individual PSTNs provided in different countries the approval does not, of itself, give an

unconditional assurance of successful operation on every PSTN network termination point.

In the event of problems, you should contact your equipment supplier in the first instance.

Safety Information

Enclosed with each IX325 Tablet PC is the Radio Specific Safety information. Do not proceed with

out reviewing the information provided on that document.

Do not proceed beyond a WARNING or CAUTION until the indicated conditions are fully

understood and met.

20 May 2005

General Dynamics Itronix IX325-AC860BT RUGGED TABLET PC W/ GSM/GPRS/EDGE/UMTS & BLUETOOTH User Manual Sample Text

General Dynamics Itronix Corporation RUGGED TABLET PC W/ GSM/GPRS/EDGE/UMTS & BLUETOOTH Sample Text

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