General Dynamics Itronix IX550AC555 Laptop with build-in Dual Band CDMA PCMCIA Card User Manual

General Dynamics Itronix Corporation Laptop with build-in Dual Band CDMA PCMCIA Card Users Manual

Contents

Users Manual

Getting Started
Congratulations on your purchase of the Itronix GoBook MAX computer! Your new GoBook MAX
features the most innovative advances in portable computing technology. It combines state-of-the-art
ergonomics with a rugged, durable architecture to provide you with a notebook computer that is
compact, powerful, rugged and easy to use. Designed for a wide range of business and personal
productivity applications, the GoBook MAX is an ideal choice for use in applications that require the
ultimate in ruggedness, durability, performance, and intrinsic safety.
For maximum expandability without compromising portability, the GoBook MAX has multiple USB
interfaces and a PC card slot. The high capacity hard disk drive provides you with plenty of storage
space for multimedia files and applications.
The GoBook MAX features a standard 81-key Nitevue® keyboard (82-key international). The high-
resolution 10.4-
inch touch screen LCD panel provides clear and crisp viewing with the convenience of a
touch screen.
This online document, GoBook MAX Help, contains all the information you need to set up and use your
new GoBook MAX. It describes all the features of the GoBook MAX in an easy-to-read yet thorough
manner. For information on printing, navigating or otherwise using GoBook MAX Help see Using the
HTML Help Viewer topics.
GoBook MAX™ Help
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Unpacking Your System
Inside your packaging you will find:
Itronix GoBook MAX computer
Power cord
AC adapter
Battery
2 Styluses
GoBook MAX Quick Start Guide
You may have additional components or peripherals if you ordered these items separately. Check your
packing slip for a complete list of items included in your package.
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Precautions
You can use your computer under a wide range of environmental conditions. However, to ensure long
use and continued high performance, consider the following factors when setting up your computer:
Follow all warnings and instructions noted in this documentation and in the Windows Online
Help.
The first time you use your computer, we recommend that you carefully read the section on
Power Management to familiarize yourself with some basic battery information and to ensure
optimum performance
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Unplug the computer from the power outlet before cleaning. Use a damp cloth for cleaning. Do
not use aerosols, solvents, or strong detergents
Slots and openings in the computer case are for ventilation purposes. Do not block or cover these
openings or the system could overheat
On the bottom of the GoBook MAX, there is a label with information on the power requirements
of this system. These requirements must be followed. If you are unsure of your local power
supply, consult your dealer or local Power Company
Do not step on or place anything on the power cord
If you use the computer with an extension cord, ensure that the total ampere ratings of all the
devices sharing the extension do not exceed the rating of the extension cord or the rating of the
wall outlet
Unless instructed, never push foreign objects into the computer through any of the slots or
openings. Dangerous voltages are present, which could cause electric shock, fire, or damage
sensitive components
For best results, use a power strip with a built-in surge protector. Do not use inferior extension
cords as this may result in damage to your computer
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Checklists
After opening the package, carefully inspect the contents. Contact your dealer if any items are missing
or appear damaged. The shipping carton should contain the following:
STANDARD
A GoBook MAX computer 
A battery
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An AC adapter
A power cord
2 Styluses
GoBook MAX Quick Start Guide
OPTIONS
The following items are normally optional, but some vendors may include them in the standard package.
Some items may not be available in some countries, or some vendors may choose not to carry all the
items.
Hard handle or soft handle
Shoulder Strap
Audio adapter cable
Vehicle Adapter
CAUTION When purchasing any of the accessories listed above, purchase only those accessories that
are approved for use with your computer. The above accessories are proprietary items. Your system
vendor can obtain these approved accessories. If you use items that are not approved for use with this
computer, you may cause your computer to malfunction, or to emit or receive electromagnetic radiation
in excess of local regulations. For non-proprietary accessories such as PC Cards or printers, ensure that
the accessory functions properly in your computer before making the purchase. Your system vendor
may be able to recommend reliable brands and models.
Features
High Capacity Hard Disk Drive
The computer has a high capacity hard disk drive, enabling you to install your favorite programs and
store large multimedia files.
Full Array of Ports and Connectors
Your computer includes standard ports for connecting to peripherals such as USB devices and monitors.
USB ports allow you to add many types of peripherals.
Bright SVGA LCD
Your computer has a bright, easy to view SVGA LCD panel with integrated touch screen.
Built-in Speaker and Microphone
The speaker and internal microphone enable you to run a variety of multimedia applications.
An
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optional audio adapter cable is available for connecting external speakers (headphones) and microphone.
Function Keys
Function keys allow you to suspend your computer, shut the LCDs off, and give you easy control of
audio and your monitor.
Where to Look For Information
About Your Computer
This Help System describes the key elements of your computer. New users can find a simple step-by-
step orientation in this chapter.
About Windows
The Windows Online Help, found on the Start menu, offers extensive Windows assistance.
offers
an online orientation for new Windows users. You can find it in: Start/Programs/Accessories/System
Tools.
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The First Time. . .
Using your computer for the first time involves:
Installing the battery
Connecting the AC adapter to the computer
Turning the Computer On and Off
Adjusting the Volume
Installing the Battery
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Make sure the computer is sheltered when you install the battery; the computer is not weather sealed
until the battery is properly installed. The battery should be fully charged before you operate the unit on
battery power. To get the most from your battery, follow the guidelines in the Power Management
section.
To install the battery
1. Align the rails on the battery with the slots on the unit and place the battery in the computer.
2. Slide the battery latch to the locked position.
3. Make certain that the battery latch engages properly.
NOTE When the battery is installed and the computer is connected to AC power, see Connecting the
AC Adapter below, it starts charging automatically. At moderate temperatures, approximately 70°
Fahrenheit (21°C), the battery will be fully charged in four to six hours. In warmer or cooler
temperatures, the battery can take much longer to fully charge. Refer to the Power Management section
for additional information.
Connecting the AC Adapter
To connect the AC adapter
1. Connect the AC adapter power cord to the AC adapter.
2. Connect the AC adapter to the power jack at the right side of your computer.
3. Connect the AC adapter power cord to an AC outlet.
4. Lift the display to open the LCD.
5. Open the LCD panel to a comfortable viewing angle.
6. Press FN+On (FN+spacebar) to turn ON the power.
Turning the Computer On and Off
You can operate the computer while the battery is charging, while on external power , or on battery
power only.
To turn on the computer 
Press the FN+ On (FN+spacebar) once, and then give the system time to respond.
To turn off the computer 
1. Press and release FN+Q (OFF)
2.
From the Start menu, click Shut Down.
Then, from the Shut Down Windows screen select Shut
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Down and click OK.
3. Press FN+F10 to Suspend to Disk
Standby or Suspend The contents of your computer’
s memory are held intact, while practically all the
rest of the components in your computer either turn off completely, or reduce power consumption to a
minimum. 
In suspend, your computer remains active, but with a minimum possible power consumption.
Return the computer to full power by pressing FN+On (FN+spacebar). A fully-charged battery can
maintain in Off Mode for many hours.
Suspend to Disk (Hibernate) FN+F10 enters Suspend to Disk Mode. This 
is similar to turning off the
computer, except that the current state of the computer is copied to the hard disk as a special file. In a
Suspend to Disk there is no power consumption. When the computer returns from suspend mode , the
desktop appears with the same files and programs open as when the computer was suspended. Suspend
to Disk is very useful when you don’t want to take the time to shut down all open programs one by one
to shut off the computer. This mode is also called hibernation mode.
CAUTION Shutting down the computer improperly could result in lost or corrupted data.
Adjusting the Volume
Volume for the computer is adjusted by using function key combinations. 
FN + F6 decreases the volume 
FN + F7 increases the volume
FN + F5 toggles the volume mute on or off
You can also adjust the volume with the Windows volume control applet, which is located on the
taskbar and looks like this .
NOTE Adjusting the volume using the function keys produces only a slight change with each press. It
may take several presses to increase or decrease the volume to a level that you desire. 
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Calibrating the Touch Screen
Your GoBook MAX computer has a touch screen display. Follow the guidelines below to calibrate the
touch screen for optimum use.
Calibrating the touch screen
To calibrate the touch screen click the Start menu, select Programs and then select Pen Calibration. 
This
opens the touch screen calibration program.
Calibrating the touch screen involves touching and releasing on the + with the stylus on your screen.
This action aligns the background image with the screen.
NOTE If you cannot select objects accurately with the stylus you may need to re-calibrate the touch
screen. This can be accomplished by revisiting the procedure above.
Adjusting the Screen
You can adjust the display brightness for better viewing.
Use the following keys to make adjustments:
Setting the Date and Time
To set the date and time
1. Click the Start button, select Settings, select Control Panel, and double-click the Date / Time icon.
2. From the Date / Time Properties menu, make changes to the Time and Date, and then close this
screen by clicking OK.
CAUTION
Always use an approved stylus or your finger.
Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens,
pencils, or keys. They could damage the screen.
To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth and
wipe the screen.
To Do This... Press
Brighten the display FN+F3
Darken the display FN+F2
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Startup Problems?
If your computer does not operate, try these solutions.
Connect the AC adapter to charge the battery if it is not charged.
NOTE The Power LED on the AC adapter should be lit as well as the external power LED
activity indicator on the GoBook MAX if the AC adapter is connected and functioning properly.
Additionally, one of the power icons should appear in the task tray. 
If the AC adapter is connected, make sure the electrical outlet you are using works.
Check to make sure the battery is installed and charged properly. 
If the battery doesn’ t begin charging, remove the battery, connect the AC adapter, and turn on the
computer by pressing FN+On (FN+spacebar). Reinstall the battery. The 2nd 
indicator light blinks
while the battery is charging.
The Troubleshooting section of this help lists additional solutions you can try.
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Getting Familiar with Your Computer
The GoBook MAX computer is a ruggedized , weather-
sealed, intrinsically safe laptop computer system
built for the demanding environment of the mobile worker. Designed for use by mobile workforces, this
computer is a superior work tool for collecting, managing, and communicating information in the field.
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The following pages describe the external and internal features of your GoBook MAX computer.
Individual Parts
The following diagrams and descriptions provide an overview of your GoBook MAX computer.
Front View
Back View
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Left Side View
Right Side View
LED Activity Indicators
The activity indicators, located on the front of the computer, light up when a particular function of the
computer is active. Each indicator is marked with a corresponding symbol and is visible when the lid is
open or closed. LED numbers are from left to right.
Icon & LED
#
Function LED Description
LED #1
Charge Status Amber The computer is attached to AC power and the
battery is fully charged
Blinking
Amber The computer is attached to AC and the battery is
charging
Not lit The computer is not attached to AC power
Power Status Amber The computer is powered and operating
Blinking The battery is low
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Keyboard Basics
The keyboard
on the GoBook MAX computer looks much like the keyboard of a typewriter and operates
in almost the same way. While typewriter keys put characters on paper, the keys on the laptop enter
characters in the computer and perform certain functions, depending on the application or program.
The GoBook MAX computer features:
81-key US keyboard; 82-key international keyboard
Twelve function keys, F1-F12
Embedded numeric keypad
Mouse keys and cursor control keys
Restarting the Computer
LED #2
Amber
Not lit The computer is suspended or off
LED #3
Disk Status
(HW) Amber The hard disk drive is being accessed
Not lit The hard disk drive is not being accessed
LED #4
Radio Status Green RF modem is on and in range
Yellow RF modem is on and out of range
Blinking
Green A message is waiting
Blinking
Yellow RF is transmitting
Not lit RF modem is off
GoBook MAX™ Help
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Primary Keys
Press To do this
CTRL+ALT+DEL twice Soft reboot the computer.
CAUTION All open and unsaved data will be lost.
Press and hold both mouse
buttons for approximately
ten seconds and then release
the buttons.
Reset the computer
CAUTION All open and unsaved data will be lost.
Key Description
ALT The alt (alternate) key is used with other keys to perform special tasks. On
some operating systems pressing CTRL+ALT+DEL twice soft reboots the
computer .
ALT GR The ALT GR key, a special function key found on the 82-key international
keyboard, when pressed and held, allows you to use characters in the bottom
right of a three character key.
BACKSPACE The BACKSPACE key, sometimes represented on the keyboard as a left arrow,
moves the cursor one position to the left. The character to the left of the cursor
is erased.
CAPS LOCK Pressing the CAPS LOCK key one time locks keys A through Z in the UPPER
CASE position. Pressing the CAPS LOCK key again returns the letters to lower
case. While in the upper case mode, pressing the SHIFT key results in
lowercase characters when entered. You still have to use the SHIFT key to
display characters located on the upper portion of the keyboard. For example,
press SHIFT+8 to type an asterisk (*), even when the CAPS LOCK key is
activated.
The CAPS LOCK activity indicator is on when the keyboard is in CAPS LOCK
mode. This indicator can be found in the windows system tray at the lower right
corner of the screen.
Key Description
CTRL The CTRL (control) key works with other keys to perform a variety of functions.
ENTER The ENTER key signals the computer that you have completed your entry. This is
your way of telling the computer to process the information that you have entered.
ESC The ESC (escape) key cancels the current line if you are working in DOS. In some
DOS applications, pressing the ESC
key backs you out of your last menu selection.
In Windows, the ESC key allows you to exit a pop-up window or message box.
PRTSC
(F12) In Windows, pressing the PRTSC
(print screen) key or ALT+PRTSC key copies the
current screen or window to the clipboard so you can paste it into documents.
SHIFT The SHIFT
key changes the keys A through Z to the UPPER CASE position. When
you press an alphabetic key, the character appears as a capital letter. When you press
SHIFT with other keys, the characters on the upper part of the keys appear. For
example, pressing SHIFT+7 displays an ampersand (&).
FN
Function. Some special keys have been established to perform important tasks when
pressed and held with the FN key. These keys are described later in this document.
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Arrow Keys
The arrow keys are defined by the software application.
The UP ARROW key usually moves the cursor up one line. In some cases, you can use the up arrow to
make selections from menus and scrollable list boxes.
The DOWN ARROW key usually moves the cursor down one line. In Windows, you can use the down
arrow to make selections from menus and scrollable list boxes.
The RIGHT ARROW key usually moves the cursor one character position to the right.
The LEFT ARROW key usually moves the cursor one character position to the left.
Function Keys
Hold the FN key while pressing the numbered function key.
Numeric Keypad
The numeric keypad is embedded in the keyboard area with the keys labeled with maroon numerals.
When the keypad is activated by pressing FN+NumLk, the embedded keypad emulates the numeric
keypad typically found on a full-size keyboard and the Numlock icon appears in the tasktray. The
numeric keypad is arranged like a calculator for applications that require you to key many numbers or
for use. For example, with the Calculator in the standard Windows Accessories. 
Joystick (Mouse)
The joystick is a pressure sensitive pointing device that provides all the features of a two-button mouse.
Its primary function is to move the cursor around the screen.
The FN key legend is color keyed to other special keys on the keyboard
SPACEBAR Use the SPACEBAR
to enter a space and move the cursor one character to the right.
TAB The TAB
key moves the cursor to the next tab stop or field. Tab stops are defined by
your operating system or application program. Press the TAB
key to move from one
field or text box to another.
Function key Description
FN+F2 Decreases LCD brightness
FN+F3 Increases LCD brightness
FN+F5 Toggles the audio between mute and on
FN+F6 Decrease volume
FN+F7 Increase volume
FN+F8 Toggles between LCD/CRT displays
FN+F10 Suspend to Disk
FN+SPACEBAR Turns on computer
FN+Q Suspends computer
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Using Your Joystick
Clicking
1. First, place your fingers on the joystick.
2. Gently move your finger in the direction you want the cursor to move. The stick detects the
change in pressure and moves the cursor in the corresponding direction.
3. The left and right buttons located on each side of the joystick are the same in function as those on
a two-buttoned mouse. Clicking these buttons makes selections, drags objects, or performs a
variety of other functions depending on the software. To select an object, first move the pointer
over the object you want to select, and then press the left button one time. The functions of these
buttons are software specific.
NOTE The joystick also has the ability to do a left button click if it is tapped.
Double-clicking
Double-clicking is a common technique for selecting objects or launching programs from icons.
Once you have moved the pointer over the object you wish to select, rapidly press the left button
two times. This action is commonly referred to as “double-clicking” an object.
NOTE Double-clicking can also be accomplished by double-tapping with the joystick.
Dragging
Move the pointer to the desired location then press down the left button. While still holding down
the left button, move the pointer to the desired location. Release the button.
Move the pointer to the desired location. Tap the joystick twice quickly as if you were double-
clicking, however do not remove your finger after the second tap. Move the cursor to the desired
location. Lift your finger to finish dragging.
Adjust the joystick settings by selecting Settings/Control Panel/Mouse/Buttons. These settings allow
you to change the orientation of the joystick from right-handed to left-handed, and fine-tune the pointer
movement and timing of clicks.
General Guidelines
The mobile computer uses a Liquid Crystal Display (LCD), which is the type of screen used on many
notebook and sub-notebook computers. One problem experienced on computers with an LCD display,
especially in cold environments, is that the cursor seems to “disappear” whenever the mouse is moved
quickly. To improve the visibility of the mouse cursor, you should:
Enable the “Pointer Trails” feature to add trailing cursors.
Use a slow or medium speed/sensitivity level.
You can combine a higher level of acceleration with a slow or medium speed/sensitivity level. This will
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allow you to move the mouse cursor quickly by increasing your finger pressure, while still providing a
finer degree of control when you apply minimum pressure.
NOTE To change the speed of the mouse, from the Start Menu select Settings, Control Panel, and then
choose Mouse to make adjustments.
Connecting an External Keyboard or Mouse
You can use your GoBook MAX computer with an optional external keyboard, numeric keypad, or
mouse. The devices are “ hot swap” capable, which means you do not have to power down the GoBook
MAX to connect these devices to the USB connection located on the right side of the unit.
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Disk Drives
The Hard Disk Drive
The hard disk provides high-capacity storage and fast access. Windows and most programs are stored
here. Your GoBook MAX identifies the hard disk drive as drive C.
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The PC Card Slot
The PC card slot can be used as an interface between your computer and a variety of communications
devices, such as network adapters, SCSI adapters, fax/modems, or they can be used to provide additional
data storage capacity. Your computer s PC Card slot supports Type I, or II PC Cards, 32-bit CardBus
cards, and Zoomed Video cards. Type III PC Cards require an extender card.
Installing a Card
1. The top side of a PC Card is usually identified with a label. Insert the card into the slot with the
top up and the edge with pinhole contacts going in first. You will feel some resistance as the card
slides into the back of the slot.
2. PC Cards require drivers, or a program that allows the operating system to use a specific device.
Many drivers are included with Windows, but if not, you will be prompted to install the driver
included with your card.
3. In Windows 98, the computer will beep twice to indicate successful installation. A single beep
means that there was a problem recognizing the card. There is no beep with other versions of
Windows software .
NOTE Please read the instructions included with individual PC Cards. Some cards may be inserted
with power on, while others require that the computer be turned off.
Removing a PC Card
1. If a PC Card is in use, you must shut down the PC Card before removing it.
2. Click the PC Card icon on the right side of the Windows tray taskbar , then click Stop.
3. When the Windows message appears, telling you that it is safe to remove the card, click OK.
4. Press the eject button on the PC Card slot to release the eject button (it is spring loaded and
remains hidden until it is pressed).
5. Press the eject button again to release the PC Card.
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Connecting to an External Monitor
The GoBook MAX has a 15-Pin VGA monitor port to connect your computer to an external monitor.
Using the VGA monitor port for dual display
You may use an external monitor simultaneously with your GoBook MAX’ s LCD.
1. Use the FN+F8 hot keys to cycle through the CRT/LCD settings or do the following:
2. Locate the 15-pin VGA monitor port on the right side panel of your GoBook MAX and connect
the video signal cable from the external monitor to the monitor port.
3. Connect the monitor’ s power cable to a power outlet and turn on the monitor.
4.
If the new monitor has not automatically been detected and is not displaying what appears on your
GoBook MAX’ s LCD screen, open the Control Panel.
5. Double-click Display. The Display Properties window opens.
6. Click the LynxEM+ tab.
7. Make sure the CRT On is checked to enable display on an external monitor.
8. You can also use the FN+F8 hot keys to cycle through the CRT/LCD settings.
9. You can also access Display Properties by double-clicking the Silicon Motion Control Program
icon in the Windows tasktray.
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Making Connections
Your computer is equipped with a full array of ports and connectors, including standard input/output
(I/O) ports for quickly and easily adding peripheral devices such as printers and monitors. Refer to
documentation included with individual devices for details on connecting these devices to your
computer. Your computer includes a modem and a RJ-45 port for advanced communications
technology.
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Right Side Connectors
1 Serial Port
The 9-pin serial port can be used to connect your computer to serial devices such as fax/modem or a
serial mouse. This port is identified as COM1 and is 16550A compatible.
2 LAN RJ-45 Jack (optional)
With the built-in Ethernet LAN combo, you can make LAN connections without installing PC cards.
Connection speed is 10/100 Mbps.
NOTE This is an optional port depending on the configuration that was ordered.
3 USB (Universal Serial Bus) Ports (2 Connectors)
The Universal Serial Bus (USB) is the latest standard for attaching input devices, scanners, and other
devices to a PC. USB devices can be chained together on a single cable. The GoBook Max is USB is
1.1 compliant.
4 Microphone/Audio Connector
Connect a microphone to this jack to record audio. Connect external speakers or a stereo headset to
listen to multimedia. This requires an audio adapter.
5 External Monitor Connector
Connect an external monitor to this port.
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Left Side Connectors
1 PC-Card Slot
Use this slot to connect PCMCIA-card devices.
2 Fax/modem RJ-11 Jack
The fax/modem can transmit data using the 56 Kbps V.90 protocol, and send and receive faxes at 14.4
Kbps. In some countries, local regulations may not permit the use of the fax/modem designed for this
system. In this case, you may use a PCMCIA modem.
CAUTION Plug your modem into an analog telephone jack only. Most homes use analog lines. Do not
use digital lines, such as the PBX and ISDN systems found in many offices. Digital lines may damage
your modem.
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If You Have a Wireless Modem
If your GoBook MAX computer is equipped with a wireless modem, you must first register it with the
appropriate network provider.
Before using your wireless modem you must sign up for service with a wireless network provider. When
you register, you will need to furnish the network provider with your modem ID and the computer’ s
serial number. This information is printed on a label located on the bottom of your GoBook MAX
computer.
Registering Your Wireless Modem
GoBook MAX
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Wireless Modem LED Status
Air Card 555/550 (CDMA)
The wireless modem is powered ON after reboot, or resume, as indicated by the yellow wireless modem
LED activity indicator. It can be turned off by right clicking on the PC Card
icon in the system task tray,
and selecting "Stop Sierra Wireless AirCard 555/550 (CDMA)". It can then be repowered by doing a
reboot.
.
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GoBook MAX
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GoBook MAX
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Installing Your Wireless Modem Software
Installing the Software for Your Wireless Modem
Following are the installation procedures for installing the software for your wireless modem.
Air Card 555/550 (CDMA)
Software comes pre-installed
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Using Your Wireless Modem
Following are the procedures for using your wireless modem.
Air Card 555/550(CDMA)
Run Watcher from the desktop , or from the Start, Programs, SierraWireless, Aircard 555/550
menu.
Verify signal strength is green and radio LED in ON.
CAUTION
While the radio is operating, its antenna must be at least 20 cm from all persons in order to
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comply with the FCC RF exposure limit. Radio (wireless modem) operators must make sure their radio
unit is in compliance with these FCC regulations. See Optional Equipment and Accessories for
important information about vehicle-mounted antennas.
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Wireless LAN (WLAN)
1. Not applicable
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Power Management
The GoBook MAX has power management capability so you can reduce the amount of energy used,
especially during periods of inactivity. Effective use of power management options can greatly
conserve and extend your battery life.
GoBook MAX
Help
GoBook MAX™ Help
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Using the Battery
Monitoring Battery Power
There are two ways to monitor how much power the battery has left:
1. Click Start, Settings, Control Panel, Power Management; then click the Power Meter tab.
2. Moving the cursor to the battery icon on the taskbar, without selecting anything, is the simplest
way to check on battery power status. The status will show as a pop-up when you mouse-
over the
icon.
NOTE If you do not see the battery icon on the taskbar, enable it in Start, Settings, Control Panel,
Power Management. Choose the Advanced tab and select "Always show icon on the taskbar."
Low Battery Alarms
How your computer responds to a low battery condition can be set by going to Start, Settings, Control
Panel, Power Management, Alarms.
Two different power alarms can be enabled or disabled: the Low Battery Alarm, and the Critical Battery
Alarm. Use the slidebar to set the power level at which the alarms are activated. Click on the Action
button to choose whether the alarm sounds, displays a message, or both.
CAUTION When battery power is low, the Battery LED activity indicator will flash and a warning
will display on your screen. Take immediate action, such as saving files or connecting to the AC
adapter , or data may be lost.
When the computer alerts you that the battery is low, immediately do one of the following:
Save your work and suspend the computer by pressing and releasing FN+Q. Then either connect
to AC power to charge the battery or change the battery if needed.
Connect the AC power adapter
Save your work and suspend to disk (Hibernate) by pressing FN+F10
Save your work and then select Shut Down from the Start menu
NOTE Do not restart the computer until you have connected to an AC adapter, or replaced the
discharged battery with a charged battery.
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Battery Charging
When you use the AC adapter to connect your GoBook MAX to a power outlet, the internal battery will
automatically begin to recharge. While the battery is charging, the Power LED activity indicator on the
indicator panel will be flashing. When the battery is fully charged, the Power LED activity indicator will
turn solid.
It will take 4 to 5 hours to recharge the battery. Refer to the following table:
Power Saving Modes
Adjust the default power management settings in the Power Management (Power Options) dialog box in
the Control Panel. The Power Management (Power Options) dialog box allows you to set different
actions to take when the computer is left idle for a certain amount of time.
Suspend Mode
There are several possible settings for suspend mode. You may Suspend to RAM, Suspend to Disk
(Hibernate), or disable suspend altogether, which is not recommended.
Suspend to RAM
In a suspend to RAM, the contents of your computer’ s memory are held intact, while practically all the
rest of the components in your computer either turn off completely, or reduce power consumption to a
minimum. In a Suspend to RAM, your computer remains active but with the minimum possible power
consumption. Return the computer to full power by pressing FN+On. When the computer returns from
suspend mode, the desktop appears with the same files and programs open as when the computer was
suspended. A fully-charged battery can maintain a Suspend to RAM for many hours.
Suspend to Disk (Hibernate)
Suspend to Disk (Hibernate) is similar to turning off the computer, except that the current state of the
GoBook MAX™ Help
Charging Discharging
System On 4-5 hours 3-4 hours
System Off (suspend to
RAM) 4 hours
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computer is copied to the hard disk as a special file. When the computer returns from suspend mode, the
desktop appears with the same files and programs open as when the computer was suspended. Suspend
to Disk (Hibernate) is very useful when you don t want to take the time to shut down all open programs
one by one to shut off the computer, only to have to open the same programs and files the next time you
use the computer. This mode is also called hibernation mode.
Initiating Suspend Mode
There are four ways to initiate suspend mode. The settings can be adjusted in the Battery panel profile
dialog box:
The computer will automatically enter suspend mode when not used for a set period of time
Selecting the Standby button in the Shut Down Windows dialog box
Pressing the suspend/system off function key (FN + Q)
Closing the lid (display) if enabled in power settings.
Power Saving Tips
Avoid operating the fax/modem, or audio and video applications when using battery power.
Operating a fax modem, video, or audio equipment increases the computer’ s power requirements.
Decreasing monitor brightness can also save power. Decrease brightness by pushing FN + F2.
Increase it by pushing FN + F3. 
When to Replace the Battery
Over time, the battery’ s capacity gradually decreases. We recommend that you replace your battery
when you notice that it begins to store significantly less charge.
Changing the Battery
Change the main battery pack as follows:
1. Turn off the computer.
2. Disconnect external power .
3. Close the display and turn the computer over.
4. Slide the latch to the un-locked position and slide the battery out of the compartment.
5. Make sure the replacement battery is properly orientated. Insert the battery into the battery
compartment. Slide the latch to the locked position. Check that the latch locks back into position.
6.
Charge the new battery by plugging the computer into AC power.
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Heat Considerations
The computer s processor has been specially designed to consume as little power as possible, and
generates very little heat. However, working in a hot environment, or working for long periods may
raise the temperature. Your computer takes the following steps to lower temperature:
1. The cooling fan is turned on. You may hear the fan and feel air coming from a vent near the left
front of the computer when this happens.
If the temperature continues to rise:
2. Processor activity is reduced. You may notice a slight loss of performance when this happens.
If the computer overheats:
3. The processor will stop functioning and the computer will shutdown.
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Battery Maintenance
Over time, as the battery is repeatedly drained and recharged, battery performance will decrease.
Occasionally, the battery needs to be recalibrated for maximum performance. This is the purpose of the
Battery Calibration application, to restore the battery to maximum performance levels.
To determine if the battery needs to be calibrated, run the Battery Calibration program. The initial screen
indicates whether or not calibration is necessary:
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However, it is not necessary to open Battery Calibration to check if the battery requires calibration. The
System Monitor will display an alert when the battery requires calibration.
After launching, the Battery Calibration application requires no input from the user. The calibration
consists of four steps:
1. Partial Discharge - the battery is drained to a level below 88 %.
2. Charge - the battery is fully charged to 100 %.
3. Discharge and calibrate:
First, the battery is discharged all the way down to zero. Now the battery is 'calibrated' but not
charged. You may stop the process after this point and let the battery charge outside of the Battery
Maintenance application.
4. Charge - if the Battery Calibration continues running, the battery will fully charged to 100%.
During the process the Battery Calibration application reports the following information:
The Process Status box displays the currently active stage.
The Battery Information fields display status and current parameters of the battery.
Gas Gauge : Level of charge in the battery
Battery Current : Amount of current the charge (or discharge) process is drawing. Note that
this may be zero at times, due to the nature of the charge process.
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Serial Number : Serial number of the battery
Battery Type: Chemistry type of the battery
LION = Lithium Ion
NiMH - Nickel Metal Hydride
Factory Capacity : Theoretical capacity of this battery type
Actual Capacity: Actual capacity of the battery
New Capacity: This field shows the new capacity after calibration and is updated after the
calibration process is completed. Note that it may not change, but battery performance will
still be improved due to calibration.
NOTE The unit will not go into suspend mode while Battery Calibration is running.
CAUTION Do not disconnect AC power while Battery Calibration is running. If AC remains
disconnected for more than two minutes, the application will terminate.
CAUTION Do not remove the battery while Battery Calibration is running. Doing so will cause the
application to terminate immediately.
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Customizing Your BIOS Settings
This chapter explains how to use the Setup Utility to modify the BIOS settings. The Setup Utility
displays and allows modification of the GoBook MAX components and the configuration of devices that
are connected to it. This information is used to test and initialize components at start-up time and to
make sure everything runs properly when the system is operating.
The BIOS is installed with a set of default values. You may be able to increase system performance by
changing some of the timing values in the Setup Utility, but this can be limited by the kind of hardware
you are using. In certain circumstances, the system may generate an error message that asks you to make
changes to the CMOS settings using the Setup Utility. This happens when the system finds an error
during the POST (Power On Self Test) that it carries out at startup.
CAUTION It is not recommended that you change any settings since this may cause the unit to not
function properly.
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If you are not sure how to configure the BIOS settings we suggest that you load setup defaults on the
Exit Menu or press F9, yes, F10, then yes from any menu. This loads optimized default settings for
normal use.
Using the BIOS Setup Utility
The BIOS Setup Utility allows you to configure your computer s basic settings. When you turn your
computer on, the system reads this information to initialize the hardware so that it can operate correctly.
You can use the BIOS Setup Utility to change your computer’ s start-up configuration. For example, you
can change your system's security routine.
Starting the BIOS Setup Utility
You can only start the Setup Utility shortly after the computer has been turned on. A prompt appears on
the computer display that says “ Press F2 to run Setup.” When you see this prompt, press the F2 key and
the system will start the Setup Utility and display the main menu of the utility.
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to
Setup and restore the Setup Defaults by pressing F9 and selecting yes.
Navigation and Help
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The Menu Bar
The Setup Utility has these five menu options in the Menu Bar at the top of the window:
The Legend Bar
You can use the keys in the legend bar at the bottom of the Setup Window to make selections or exit the
current menu.
The Field and General Help Windows
The Field Help Window is on the right side of each menu. It displays the help text for the currently
selected field. This text updates as you move the cursor from field to field.
The General Help Window describes the legend keys and their alternates. You can display it by
pressing F1 or ALT+H on any menu.
Main Use for basic system configuration
Advanced Use to set the advanced features
Security Use to set user and supervisor passwords and to set backup and virus-check
reminders
Boot Use to select the sequence of boot devices that are searched to load an operating
system
Exit Use to exit the current Setup session
Key Function
F1 or ALT+H General Help Window
ESC Exit this menu
Left/Right Arrow Keys Select a different menu
Up/Down Arrow Keys Move the cursor up or down between fields
TAB or SHIFT+TAB Cycle the cursor up and down
HOME or END Move the cursor to the top or bottom of the window
PgUp or PgDn Move the cursor to the next or previous page
F5 or - Select the Previous Value for the field
F6 or + or Space Select the Next Value for the field
F9 Load the Default Configuration values for this menu
F10 Save and exit
Enter Execute command or Select Submenu
ALT+R Refresh the screen
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The Main Menu
You can change the system date and time on the main menu and view system and extended memory.
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Primary Master
The drive type is automatically detected by the BIOS. You can use this menu to view the hard disk
configuration.
Field Setting Function
System Time HH:MM:SS Set the system time. It must be set using military time
System Date MM/DD/YYYY Set the system date
Primary Master sub-menu Set drive settings
Boot Options sub-menu Set boot options
System Memory N/A Displays amount of conventional memory detected
during boot up
Extended
Memory N/A Displays the amount of extended memory detected
during boot up
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Field Setting Function
Type User
None
Auto
CD-ROM
User=User enters parameters of
hard-disk drive
None=Autotyping is not able to
supply the drive type or end user
has selected None, disabling any
drive that may be installed.
Auto=Autotyping, the drive itself
supplies the correct drive
information.
CD-ROM=CD-ROM drive is
installed
Cylinders 1 to 65,536 Can only be changed if Type is
changed to user setting. Number
of cylinders
Heads 1-16 Can only be changed if Type is
changed to user setting. Number
of read/write heads
Total Sectors N/A Number of sectors
Maximum Capacity N/A The total capacity of the Hard
Disk Drive
Sectors 1 to 63 Number of sectors per track
Multi-Sector Transfers Disabled
2 sectors
4 sectors
8 sectors
16 sectors
Any selection except Disabled
determines the number of sectors
transferred per block.
LBA Mode Control Enabled
Disabled Enabling LBA causes Logical
block Addressing to be used in
place of Cylinders, Heads, &
Sectors
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Boot Options
32-Bit I/O Enabled
Disabled Enables 32-bit communication
between CPU and IDE card.
Requires PCI or local bus.
Transfer Mode Standard
Fast PIO 1
Fast PIO 2
Fast PIO 3
Fast PIO 4
Fast PIO
3/DMA 1
Fast PIO
4/DMA 2
Selects the method for
transferring the data between the
hard disk and system memory.
The Setup menu only lists those
options supported by the drive
and platform.
SMART Monitoring N/A Turn on Self-Monitoring
Analysis-Reporting Technology,
which monitors condition of the
hard drive and reports when a
catastrophic IDE failure is about
to happen
Ultra DMA Mode: Mode 0
Mode 1
Mode 2
Disabled
Field Setting Function
QuickBoot
Mode Enabled
Disabled Enabled allows the system to skip certain tests while booting,
decreasing the time needed to boot.
Summary Enabled Displays system configuration summary screen during boot up.
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CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to
Setup and restore the Setup Defaults by pressing F9.
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The Advanced Menu
Screen Disabled
SETUP
Prompt Enabled
Disabled Displays "Press <F2> for Setup" during boot up." Disabling this
option does not disable F2, only the display of the message.
GoBook MAX™ Help
Field Setting Function
Reset Yes Yes erases all configuration data in a section of memory for
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CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to
Setup and restore the Setup Defaults by pressing F9.
I/O Device Configuration Menu
The CPU communicates with external devices such as printers through devices called Input/Output (I/O)
ports such as serial ports. These I/O devices require the use of system resources such as I/O addresses
and interrupt lines. If these devices are Plug and Play, either the BIOS can allocate the devices during
POST, or the operating system can do it. If the I/O devices are not Plug and Play, they may need to be
set manually in Setup.
On some systems, the chipset manages the communication devices. Other systems have, instead, a
separate I/O chip on the motherboard for configuring and managing these devices.
Many systems allow you to control the configuration settings for the I/O ports. 
Use this menu to specify
how the I/O (Input and Output) ports are configured:
Manually by you.
Automatically by the BIOS during POST
Automatically by a PnP Operating System such as Windows 95 after the Operating System boots.
Configuration
Data: No ESCD (Extended System Configuration Data) which stores the
configuration settings for non-PnP plug-in devices. Select yes
when required to restore the manufacturer's defaults
I/O Device
Configuration sub-
menu Configure I/O Devices
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The Security Menu
Field Setting Function
Serial
port A: Disabled
Enabled
Auto
Disabled turns off the port .
Enabled requires you to enter the base
Input/Output address and the Interrupt number
on the next line
Auto makes the BIOS configure the port
automatically during POST.
GoBook MAX™ Help
Field Setting Function
Set User Password Up to seven
alphanumeric
characters
Pressing Enter displays the dialog box for entering
the user password. In related systems, this
password gives restricted access to SETUP menus.
The supervisor password must be set first.
Set Supervisor
Password Up to seven
alphanumeric
characters
Pressing Enter displays dialog box for entering the
supervisor password. In related systems, this
password gives full access to Setup menus.
Password on boot Enabled
Disabled Enabled requires a password on boot. Requires
prior setting of the Supervisor password.
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Enabling Supervisor Password requires a password for entering Setup. The passwords are not case
sensitive. Pressing Enter at either Set Supervisor Password or Set User Password displays a dialog box
like this:
NOTE In some systems, the User and Supervisor passwords are related; you cannot have a User
password without first creating a Supervisor password. In other systems, you can create and use them
independently.
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to
Setup and restore the Setup Defaults by pressing F9.
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If supervisor password is set and this option
disabled, BIOS assumes user is booting.
Fixed disk boot
sector Normal
Write Protect Write protects the boot sector on the hard disk for
virus protection. Requires a password to format or
Fdisk the hard disk.
Diskette access Supervisor
User User requires a user password to boot from or
access the floppy disk.
Supervisor requires a supervisor password.
Virus check
reminder / System
backup reminder
Disabled
Daily
Weekly
Monthly
Displays a message during boot up asking (Y/N) if
you have backed up the system or scanned it for
viruses.
Message returns on each boot until you respond
with "Y".
Daily displays the message on the first boot of the
day, weekly on the first boot after Sunday, and
monthly on the first boot of the month.
GoBook MAX™ Help
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The Boot Menu
When you turn on your computer, it attempts to load the operating system (such as Windows 98) from
the device of your choice. 
If it cannot find the operating system on that device it attempts to load it from
one or more other devices according to the order specified in the Boot Menu. Boot devices can include
hard drives, floppy drives, CD-ROMs,and removable devices.
NOTE Specifying any device as a boot device on the Boot Menu requires the availability of an
operating system on that device. Most PCs come with an operating system already installed on hard-
drive C.
CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to
Setup and restore the Setup Defaults by pressing F9.
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Field Setting Function
Removable Devices N/A Shows removable devices
Hard Drive N/A Shows hard drive(s)
CD-ROM N/A Shows CD-ROM(s)
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The Exit Menu
You use the exit menu to leave the BIOS Setup Utility . ESC does not exit this menu. You must select
on of the items from the menu or menu bar to exit.
GoBook MAX™ Help
Field Function
Exit Saving
Changes After making your selections on the Setup menus, this option stores the
selections displayed in the menus in CMOS, a special section of memory that
stays on after you turn your system off. It then exits the SETUP program. The
next time you boot your computer, the BIOS configures your system
according to the Setup selections stored in CMOS.
During boot up, PhoenixBIOS attempts to load the values saved in CMOS. If
those values cause the system boot to fail, reboot and press F2 to enter Setup.
In setup, you can get the Default Values or try to change the selections that
caused the boot to fail.
Exit
Discarding
Changes
Use this option to exit Setup without storing in CMOS any new selections you
may have made. The selections previously in effect remain in effect.
Use Setup
Settings Use this option to reload either the first copy of Setup settings or the original
copy.
Load Setup
Defaults To display the default values for all Setup menus, select "Load Setup
Defaults" from the Main Menu. 
If during boot up, the BIOS program detects a problem in the integrity of
values stored in CMOS, it displays these messages:
System CMOS checksum bad - run SETUP
Press F1 to resume, F2 to Setup
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CAUTION Incorrect settings can cause your system to malfunction. To correct mistakes, return to
Setup and restore the Setup Defaults by pressing F9.
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Optional Equipment and Accessories
The GoBook MAX computer has several equipment and accessory options to further enhance your
mobile computing experience.
CAUTION When purchasing any additional accessories, purchase only those accessories that are
approved for use with your computer. Some accessories are proprietary items and can be obtained
through your system vendor. If you use items that are not approved for use with this computer, you may
cause your computer to malfunction, or to emit or receive electromagnetic radiation in excess of local
regulations. For non-proprietary accessories such as PC Cards or printers, ensure that the accessory
functions properly in your computer before making the purchase. Your system vendor may be able to
recommend reliable brands and models.
Vehicle Adapter
The Vehicle Adapter is an optional device that supplies power from the vehicle battery to operate the
computer and charge the battery installed in the unit. It typically connects to the vehicle battery using the
The CMOS values have been corrupted or modified incorrectly, perhaps by an
application program that changes data stored in CMOS.
Press F1 to resume the boot or F2 to run Setup with the ROM default values
already loaded into the menus. You can make other changes before saving the
values to CMOS.
Discard
Changes If during a Setup Session, you change your mind about changes you have
made and have not yet saved the values to CMOS, you can restore the values
you previously saved to CMOS.
Save
Changes Saves all the selections without exiting Setup. You can return to the other
menus if you want to review and change your selections.
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cigarette lighter socket.
To prevent possible damage to the battery, the system will not allow the battery to charge at extreme
temperatures. Be aware of the following charging characteristics, especially if the computer is left
unattended in a closed vehicle.
To connect the vehicle adapter
1. Insert the cigarette lighter adapter into the vehicle’ s cigarette lighter socket, turning it slightly to
make a good connection.
2. Insert the vehicle adapter’s power cord into the power port on the right side of the computer.
The power light illuminates to indicate that current is reaching the vehicle adapter. When you
connect the vehicle adapter, it automatically begins charging the computer’ s battery. At moderate
temperatures, around 21°C (70ºF), the battery will be fully charged in approximately four to five
hours. Under extremely cold or hot temperatures, or if the system is on, however, it will take
longer to charge the battery (up to 16 hours).
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Vehicle Cradle
The vehicle cradle is a vehicle-based docking station designed to safely secure the computer in the
vehicle. A standard key lock located on the front of the cradle locks the computer onto the cradle for
security purposes. You can use the vehicle cradle to: 
Charge batteries
Communicate with other devices
Temperature Charging Activity
<5°C (<41°F) Battery will not charge
>45°C (<113°F) Battery will not charge
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Automatically connect to an external RF antenna
PRECAUTIONS
There are no user-replaceable parts within the vehicle cradle, so do not open the cradle case. The
vehicle cradle is internally protected; it resets automatically if there is a power fault.
Do not use the vehicle cradle to charge the computer battery overnight. Turn off the vehicle cradle
at the end of each work day to prevent draining the voltage in your vehicle s battery below
starting levels.
Charging Batteries
The vehicle cradle is designed to charge the computer’s battery with voltage from the vehicle battery
while you are traveling between jobs. Follow the procedure below to charge a battery.
To charge a battery installed in the computer
1. Place the computer onto the vehicle cradle, making sure it is securely latched.
2. If charging is required it begins automatically. LED #2 flashes.
3. When the battery is fully charged, LED #2 will be on steady.
Communicating with Other Devices
Connect the external device to either of the USB ports on the back of the cradle, and then place the
GoBook MAX onto the vehicle cradle. You can install or remove the computer from the vehicle cradle
without connecting or disconnecting the cables from the cradle.
Important
A temperature of 0°C to 40°C (32°F to +104°F) is recommended when charging batteries
with the vehicle cradle. Batteries may not charge successfully outside this temperature
range. The battery will not charge at >45°C (113°F).
If you charge your battery daily, rely on the gas gauge reading to determine battery
capacity. The gas gauge displayed by the Battery Slope may show that the battery is full,
but charging continues. This happens because the charging process is trying to put a little
more capacity into the battery. External power can be removed at this time since the
battery is virtually full.
If your battery is new or has not been used for several weeks, rely on the indicator light to
determine when the battery is fully charged. The gas gauge is unreliable in these cases; it
may read 100 percent, but the actual capacity is only 10 percent.
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External Antennas
An external RF antenna also can be connected to the cradle using the SMA connector on the back of the
vehicle cradle. FCC regulations require that users of vehicle-mounted antennas must use only antennas
authorized for use with the GoBook MAX in order to meet FCC RF exposure limits. Please contact your
organizations s help desk for a list of approved vehicle-mounted antennas. For mounting installation
and/or mounting instructions for these types of antennas, see the instructions that accompany each
antenna.
RF Antenna Placement
WARNING Improper installation and/or operating configurations of permanent and magnetic vehicle-
mounted antennas may cause FCC RF exposure limits to be exceeded. Vehicle-mounted antennas must
be placed at least 20 cm from operators and bystanders.
Placement of a vehicle-mounted antenna
1. Measure and identify an area 20 cm (8 inches) in from the edges of the vehicle roof (see diagram
below).
2. Place the antenna within that area.
To maximize RF performance, position the antenna in the center of the vehicle roof.

Cleaning the Cradle Contact Connector
The contact connector on the vehicle cradle is exposed to contamination and stress when the computer is
installed and removed from the cradle during normal operation. If the contact connector becomes dirty,
it can be cleaned as necessary using electrical contact cleaner. 
To clean the cradle contact connector:
1. Remove the computer from the cradle
2. Ensure the cradle handle is in the "Open" position so that power will not be applied to the contact
connector during cleaning. 
3. Spray the blades and perimeter of the contact connector using Electrical Contact Cleaner
4. Allow any remaining electrical contact cleaner to evaporate prior to putting the computer back
onto the cradle and closing the handle.
CAUTION

Do not place any metal objects on top of the cradle that might make contact with the metal
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pins of the contact connector. Doing so may cause an electrical short and subsequent damage to the
cradle.
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Surge Protection
A large number of computer and high technology equipment damage is directly related to AC power and
telephone line problems. These problems can include surges, spikes, noise, interference, and weather-
related problems, which in turn can cause glitches, hang-ups, crashes, performance slow downs, and
down time with computer equipment. The market is flooded with hundreds of AC power line surge
suppressors advertising high performance surge protection; only a few of them actually provide
adequate protection.
This section provides guidelines for selecting a quality surge suppressor to be used with your GoBook
MAX, and it helps identify a few sources for products with acceptable performance.
Selecting the Right Surge Protection
Consider the level of quality you need when selecting a surge suppressor. This depends on factors such
as surge environment, the type of equipment to be protected, and the quality of the electrical wiring and
service.
Surge Environment
Surge environment refers to the damage potential from electrical surges in a particular geographical
area. A high quality suppressor should be used if there is frequent lightning activity in the area and the
location service is fed by overhead utility poles.
Type of Equipment to be Protected
If the computer is equipped with a modem, the modem should also be surge protected. Protecting the
power line without protecting the modem line provides only partial protection.
Quality of Electrical Wiring and Service
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Wiring should be up to current NEC standards and have verified good AC grounds. It is important that
your computer system be plugged into a grounded AC outlet when charging and that all peripherals
connected to your system reference the same AC ground.
Selecting the Right Equipment
There are a number of companies that sell quality surge suppressors such as Sutton Designs, APC, and
Panamax. When you are looking for a surge suppressor, consider these things.
Expect to pay at least $50 for a good quality surge suppressor.
The surge suppressor should be a UL 1449, 497, and 1283 listed for surge suppression, modem
surge protection, and RFI/EMI noise filtering respectively.
The surge suppressor should have diagnostic LEDs that verify good AC ground, proper wiring,
and proper surge operation. Lighted on/off switches are not recommended since they can produce
electrical noise.
The Joule ratings should be a minimum of 480 Joules for the AC surge circuit.
The Joule ratings should be a minimum of 240 Joules for the modem.
The modem surge circuit should present low capacitance to the modem line or it will slow the
transmission rate. Capacitance should be specified at less than 50 picofarads.
Quality surge suppressor manufacturers generally offer a lifetime warranty.
Consider obtaining a protected equipment coverage policy which insures the equipment in the
event of surge damage.
The devices that will be attached to the computer also need to be surge protected.
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Maintenance and Storage
The GoBook MAX is ruggedized and weather resistant. Handle it with the normal care required by any
sophisticated electronic equipment, and the computer will provide reliable service even under harsh field
conditions.
Follow the guidelines in this section to care for your unit.
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Touch Screen Care
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Hard Drive Care and Handling
All hard drives contain media for data storage in the form of a rotating disk, read/write head(s), a motor,
and electronics for interfacing and control. Drives can be susceptible to damage from severe shock and
other stressful environmental impacts. The degree of susceptibility to damage is directly related to the
individual hard drive and the mounting system employed.
When reading or writing to the hard disk , the head is “ flying” on a thin layer of air, micro-inches above
the disk. A shock can cause the read/write head to contact the spinning disk, resulting in immediate loss
of stored data and possible physical damage to the disk. It could also create loose debris in the drive
enclosure that may cause progressive damage over time.
GoBook MAX™ Help
CAUTION
Always use an approved stylus or your finger.
Never use sharp, hard, or abrasive implements on the touch screen such as ball point pens,
pencils, or keys. They could damage the screen.
To clean the touch screen panel, apply a household glass cleaner to a soft, clean, dry cloth
and wipe the screen.
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To reduce exposure to high operating shocks, the GoBook MAX uses power modes for the hard drive
that prevent the read/write heads from being positioned over the disk when it is not being used: idle
mode and standby mode.
You can reduce the risk of damage to the hard drive and increase the reliability of the hard drive and
data integrity by following the recommendations below.
Internal Hard Drives
Do not intentionally drop the computer. The unit is designed to withstand the day to day rigors of
the mobile environment and provide years of reliable service. The useful life of the product can be
enhanced by not intentionally abusing it.
Whenever possible suspend the unit by pressing FN+Q before moving it from one location to
another. This will unload the read/write heads and spin down the disk.
Maintain the environmental seal of the computer by keeping PC Card access door closed and
latched. Also avoid exposing the unit to extreme temperatures or moisture when the door is open.
Periodically backup or archive important files and data.
External PC Card Hard Drives
Each PC Card hard drive manufacturer provides specific guidelines for the care and handling of the
product. In addition, follow these recommendations:
When the PC Card hard drive is not inserted in a PC Card socket, store the hard drive in a
protective carrying case. This will help protect it from inadvertent shocks.
Always use care when handling the hard drive. Do not drop, bend, flex, or crush it.
Avoid exposing the PC Card hard drive to extreme moisture, heat, or sunlight.
Keep all debris out of the connector to ensure good electrical connections.
There are no user repairable parts in the PC Card hard drive. Do not attempt to disassemble any
part of the hard drive. The warranty will be voided if drive seals are broken or screws have been
removed.
Periodically backup or archive important files and data.
If you encounter or suspect hard drive problems, you can run SCANDISK, which provides a description
of file usage and syntax on selected drives. SCANDISK will identify any failures on the hard drive and
prompt you for corrective action based on selected options. If problems are found, it may be necessary
to run SCANDISK several times to determine the extent and severity of the problem. SCANDISK may
discover multiple bad clusters. Up to ten bad clusters can be allowed before returning the computer for
service. After you have run SCANDISK and the problem persists or becomes more severe, or if
SCANDISK finds more than ten bad clusters, return the unit for service.
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Battery Maintenance and Storage
Maintaining Batteries
Follow these guidelines to maintain performance of Lithium-Ion (Li-on) batteries. 
Avoid exposing batteries to extremely hot or cold temperatures for long periods. To prevent
possible damage to the battery, the GoBook MAX does not allow the battery to charge if the
internal temperature of the battery gets too low (< 5°C or < 41°F) or too high (> 45°C or > 122°F).
Charge the battery nightly where the temperature will remain around 20°C (68°F).
Re-calibrate your battery when your battery performance degrades.
Storing Batteries
Store the battery within the recommended temperature range: 10°C to 30°C (50°F to 86°F).
Unused or stored batteries can lose power over time. When you install a battery that has not been
used for awhile, connect external power to the computer and charge the battery.
After storage, battery calibration may increase its capacity.
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Computer Maintenance and Storage
Maintaining Your Computer
Follow these guidelines to help maintain the condition and performance of your computer.
Turn off the computer when you are not using it.
Charge the batteries daily or whenever their capacity is low.
Operate the computer within the recommended temperature ranges of -20°C to +40°C (32°F to
+104°F).
Care and Cleaning
Physical Inspection Periodically inspect the computer and accessories for wear, damage, loose or
missing parts. Identifying and correcting potential problems early can help reduce the need to return the
unit for service.
Outside Case Like all tools, the outside of the computer will get dirty with use. The case is made of
painted Magnesium and polycarbonate blend (plastic) doors and covers. These areas can be cleaned with
a solution of one part Formula 409™ and one part water. Follow the procedure below.
To clean the outside case
1. Disconnect external power and turn off the computer.
2. Remove the battery.
3. Using a soft, dry cloth (do not use paper products because they can scratch the surface), add a
small amount of cleaning solution to the cloth and clean the computer case.
4. Wipe off any excess liquid with a soft cloth.
5. Reinstall the battery.
Display Periodically inspect the display to make sure the brightness function is operating properly by
pressing FN+F2 or FN+ F3.
To clean your touch screen
To clean the display assembly, use the same cleaning solution and procedure described earlier for the
outside case. In some cases, you can use a small amount of isopropyl alcohol to remove streaks or
smears. Use a soft, clean cloth to clean the display. Do not use paper products because they can scratch
the screen.
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External Power Connector The external power connector may sometimes be exposed to moisture
and/or contamination causing an unreliable connection to the external power source.
Clean the connector using a cotton swab dipped in isopropyl alcohol.
RJ-11/ RJ-45 / USB Connectors Make sure these connectors are operating properly. During normal
use, the connector pins can get dirty or become broken, bent, or pushed out of place. Clean the connector
with a cotton swab dipped in isopropyl alcohol.
Keyboard 
Check all keys to make sure they are working properly. To clean the keyboard, use the same
cleaning solution and procedure described above for the outside case.
If keyboard problems persist, the keyboard might need to be replaced. This can be done without
returning the unit for service. Contact your local support person for more information.
I/O Ports Make sure the video, serial, and audio ports are operating properly. Periodically inspect the
ports for damage or contamination, and make sure the cover is attached to the computer. The I/O cover
can be replaced without returning the unit for service. Contact your local support person for more
information.
PC Card Door and Connector Whenever possible, make sure this door is closed and latched
properly. When the PC Card door is closed, it provides a watertight seal for the PC Card socket. Shield
the area from all contaminants such as liquids, rain, snow, and dust when the door is open.
Make sure the PC Card connector is operating properly by reading from or writing to a PC Card.
Cradle Contact Connector The cradle contact connector may get dirty with daily use. If so, it can be
cleaned as necessary using electrical contact cleaner. See Cleaning the Cradle Contact Connector for
more information.
Storing Your Computer
You can store the GoBook MAX for approximately 7 -
10 days without losing data as long as the battery
is fully charged to begin with.
If you plan to store the computer for more than 7 - 10 days, follow these storage guidelines.
To store the computer
1. Files and data should be saved before storing the computer.
Contact your organization’ s help desk about the procedure for backing up files or data.
2. Exit all applications and use the appropriate procedure to exit from your operating system.
3. Turn off the computer by going to the Start menu and selecting Shutdown.
4. Remove the battery from the unit and store it in a dry place.
5.
Store the computer within the recommended temperature ranges of
-
55
°
C to +75
°
C (
-
67
°
F to
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+167°F).
If you use PC cards, refer to the manufacturer’
s instructions you received with the card for storage
and care information.
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Error Messages
The following are possible error and warning messages you may encounter while operating the GoBook
MAX computer. The messages described in this section are listed below.
Error and warning messages are generated by several different sources including:
Power On Self Test (POST)
MS-DOS
Windows
Applications
POST Messages
When the GoBook MAX computer restarts, it tests its hardware components. This test is called the
Power On Self Test (POST) . If the system finds an error during this test, it displays an error message.
Some POST errors can occur before anything can be displayed on the screen. In this case, the computer
issues a series of beeps, then stops working. This type of error indicates a serious hardware problem, and
you should contact your supervisor or your organization’ s help desk.
The most common POST error messages are listed next along with solutions you can try.
Failure Fixed Disk
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Fixed disk is not working or not configured properly. Check to see if fixed disk is attached properly.
Run Setup. Find out if the fixed-disk type is correctly identified.
Stuck key
There is a key on the keyboard that is stuck. Inspect it to see if there are any visible problems.
Keyboard error
Keyboard not working. Inspect it to see if there are any visible problems.
Keyboard Controller Failed
Keyboard controller failed test. May require replacing keyboard controller.
Keyboard locked - Unlock key switch
Unlock the system to proceed.
Monitor type does not match CMOS - Run SETUP
Monitor type not correctly identified in Setup
Shadow Ram Failed at offset: nnnn
Shadow RAM failed at offset nnnn of the 64k block at which the error was detected.
System RAM Failed at offset: nnnn
System RAM failed at offset nnnn of in the 64k block at which the error was detected.
Extended RAM Failed at offset: nnnn
Extended memory not working or not configured properly at offset nnnn.
System battery is dead - Replace and run SETUP
The CMOS clock battery indicator shows the battery is dead. Replace the battery and run Setup to
reconfigure the system.
System CMOS checksum bad - Default configuration used
System CMOS has been corrupted or modified incorrectly, perhaps by an application program that
changes data stored in CMOS. The BIOS installed Default Setup Values. If you do not want these
values, enter Setup and enter your own values. If the error persists, check the system battery or contact
your dealer.
System timer error
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The timer test failed. Requires repair of system board.
Real time clock error
Real-Time Clock fails BIOS hardware test. May require board repair.
Check date and time settings
BIOS found date or time out of range and reset the Real-Time Clock. May require setting legal date
(1991- 2099).
Previous boot incomplete - Default configuration used
Previous POST did not complete successfully. POST loads default values and offers to run Setup. If the
failure was caused by incorrect values and they are not corrected, the next boot will likely fail. On
systems with control of wait states, improper Setup settings can also terminate POST and cause this
error on the next boot. Run Setup and verify that the wait-state configuration is correct. This error is
cleared the next time the system is booted.
Memory Size found by POST differed from CMOS
Memory size found by POST differed from CMOS.
Diskette drive A error
Diskette drive B error
Drive A: or B: is present but fails the BIOS POST diskette tests. Check to see that the drive is defined
with the proper diskette type in Setup and that the diskette drive is attached correctly.
Incorrect Drive A type - run SETUP
Type of floppy drive A: not correctly identified in Setup.
Incorrect Drive B type - run SETUP
Type of floppy drive B: not correctly identified in Setup.
System cache error - Cache disabled
RAM cache failed and BIOS disabled the cache. On older boards, check the cache jumpers. You may
have to replace the cache. See your dealer. A disabled cache slows system performance considerably.
CPU ID:
CPU socket number for Multi-Processor error.
EISA CMOS not writeable
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ServerBIOS2 test error: Cannot write to EISA CMOS.
DMA Test Failed
ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers.
Software NMI Failed
ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt).
Fail-Safe Timer NMI Failed
ServerBIOS2 test error: Fail-Safe Timer takes too long.
device Address Conflict
Address conflict for specified device.
Allocation Error for: device
Run ISA or EISA Configuration Utility to resolve resource conflict for the specified device.
CD ROM Drive
CD ROM Drive identified.
Entering SETUP ...
Starting Setup program
Failing Bits: nnnn
The hex number nnnn is a map of the bits at the RAM address which failed the memory test. Each 1
(one) in the map indicates a failed bit
. See errors 230, 231, or 232 above for offset address of the failure
in System, Extended, or Shadow memory.
Fixed Disk n
Fixed disk n (0-3) identified.
Invalid System Configuration Data
Problem with NVRAM (CMOS) data.
I/O device IRQ conflict
I/O device IRQ conflict error.
PS/2 Mouse Boot Summary Screen:
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PS/2 Mouse installed.
nnnn kB Extended RAM Passed
Where nnnn is the amount of RAM in kilobytes successfully tested.
nnnn Cache SRAM Passed
Where nnnn is the amount of system cache in kilobytes successfully tested.
nnnn kB Shadow RAM Passed
Where nnnn is the amount of shadow RAM in kilobytes successfully tested.
nnnn kB System RAM Passed
Where nnnn is the amount of system RAM in kilobytes successfully tested.
One or more I2O Block Storage Devices were excluded from the Setup Boot Menu
There was not enough room in the IPL table to display all installed I2O block-storage devices.
Operating system not found
Operating system cannot be located on either drive A: or drive C:. Enter Setup and see if fixed disk and
drive A: are properly identified.
Press <F1> to resume, <F2> to Setup,
<F3> for previous
Displayed after any recoverable error message. Press F1 to start the boot process or F2 to enter Setup
and change the settings. Press F3 to display the previous screen (usually an initialization error of an
Option ROM, i.e., an add-on card). Write down and follow the information shown on the screen.
Press <F2> to enter Setup
Optional message displayed during POST. Can be turned off in Setup.
PS/2 Mouse:
PS/2 mouse identified.
Run the I2O Configuration Utility
One or more unclaimed block storage devices have the Configuration Request bit set in the LCT. Run an
I2O Configuration Utility (e.g. the SAC utility).
System BIOS shadowed
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System BIOS copied to shadow RAM.
UMB upper limit segment address: nnnn
Displays the address nnnn of the upper limit of Upper Memory Blocks, indicating released segments of
the BIOS which can be reclaimed by a virtual memory manager.
Video BIOS shadowed
Video BIOS successfully copied to shadow RAM.
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MS-DOS Messages
The MS-DOS operating system may display a warning or error message if it encounters a problem with
a command in the CONFIG.SYS or AUTOEXEC.BAT file, or a command that you entered at the DOS
prompt. Following are a few of the most common MS-DOS messages.
Bad command or file name
A command was entered that is spelled incorrectly or does not exist on the computer.
Invalid media type reading drive X (where X is any drive letter)
Abort, Retry, Fail?
The media may not be formatted. Press a to abort, then format the card using the MS-DOS Format
command, or from Windows using the Format Disk command.
Invalid drive specification
You tried to access a drive that does not exist. This can happen if you try to access drive D, but the
media is not loaded. Report this error to your supervisor or help desk.
Non
-
System disk or disk error
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Replace and press any key when ready
This can occur if media is in the card socket and you restart the computer. Remove the media, and then
press any key.
Not ready reading drive X (where X is any drive letter)
Abort, Retry, Fail?
Make sure that the media is inserted fully into the card socket, then press r to retry.
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Windows Messages
Windows messages are typically self-explanatory. (See Appendix B Troubleshooting, for more
information).
Application Messages
Both MS-DOS and Windows applications may display messages if a warning or error condition occurs.
Refer to the online Help or other documentation for the application that generated the message.
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Troubleshooting
This section is designed to help you determine and fix problems you might encounter while operating
the GoBook MAX computer. Try the following things in order:
GoBook MAX™ Help
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First look through the categories in this section for a solution.
If you don t find a solution for your situation here, try one of the resources listed below.
If you are having a problem with a computer application , use the online Help that comes with the
application to find a solution.
If you still cannot resolve your problem, contact the help desk at your organization.
Applications
My application locks up, acts strangely, or produces a General Protection Fault (GPF) error
If you’ ve tried to resolve the problem and your application still doesn’ t respond, you may need to
restart your computer as described below.
To reboot your computer, select Start, Shut Down, Restart. If that does not work, try pressing
CTRL+ALT+DEL twice.
If the computer does not restart, the keyboard may be locked up. Reset the computer by holding
down the two mouse buttons for at least 10 seconds and then release the buttons. 
NOTE This will result in a loss of all unsaved data.
The data on the hard disk could be corrupted. Run SCANDISK.
Windows is out of memory/resources. Exit Windows and restart Windows.
Communications programs such as HyperTerminal, or Procomm Plus don’ t seem to work or they lock
Windows
When you first try to use HyperTerminal or similar application, the system responds with a
message asking if you want to install the modem. Answer “ Yes” to this question and follow the
instructions on the screen to install it.
Verify with your company that your computer has an internal modem installed.
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Batteries
The battery does not charge
To prevent possible damage to the battery, the system will not allow a charge if the battery
temperature is extremely hot or cold (such as in a closed, unattended vehicle). If possible, charge
the battery in a location with a moderate temperature of around 20°C (68°F).
If possible, turn off the computer while the battery is charging.
If the battery is new or has been stored for a week or more, follow this procedure:
1. Make sure the computer is turned off.
2. Remove the battery.
3. Connect the AC adapter to the computer and an AC wall outlet, and then turn on the computer by
pressing the FN+On (spacebar).
4. Reinstall the battery.
5. Allow the system to remain idle for one hour with the AC adapter connected to the computer.
The Charging LED activity indicator blinks when the battery starts charging.
6. If the battery still fails to charge after an hour, remove the battery, wait several seconds, and then
install it again.
If the battery does not begin charging within several minutes, return the unit for service.
The batteries take much longer than seven hours to charge
Under moderate temperatures, about 21°C (70ºF), the computer’
s battery takes approximately 4 to
5 hours to completely charge. 
Under extremely cold or hot temperatures, however, the battery can
take up to 16 hours to fully charge.
The batteries don’ t last very long
As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best
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maintained batteries eventually need to be retired. Consider replacing the battery if you are not
getting the usage you need from it.
The gas gauge isn t full after charging the battery
This may indicate that the charging process terminated prematurely.
The gas gauge reads “ full,” but the indicator light is still blinking
If you charge your battery daily, rely on the gas gauge reading to determine battery capacity. The
charging process may continue even if the gas gauge reads full. External power can be removed
because the battery is virtually full.
My battery seems to have less and less capacity
As your battery ages, the maximum capacity that it can hold naturally decreases, and even the best
maintained batteries eventually need to be retired. Consider replacing the battery if you are not
getting the usage you need from it.
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Display
The display performance is slow
The temperature may be too cold. Move the computer to a warmer operating environment. 
I can’t read the display
Adjust the backlight .
The automatic power-saving mode may have shut off (suspended) the computer. Press FN+On
(spacebar) to resume.
The underlined, inverse, and hypertext characters are difficult to read on the screen
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Change the color scheme. From the Start Menu select Settings, Control Panel, choose Display,
and then click the Appearance tab to make changes to the color scheme.
Make the online hypertext jumps black by adding the line JumpColor=0,0,0 to the [Windows
Help] section of WIN.INI.
I cant see the cursor while using the DOS editor
Press FN+insert to change from insert mode to overwrite mode to enable a block cursor. When it
defaults to insert mode, the DOS editor uses an underline cursor which is less visible than the
block cursor for overwrite mode.
The display appears to have random pixels darkened after scrolling
Contact your supervisor or your organization’ s help desk for information about correcting this
problem.
I changed my display resolution, but I see no difference on the screen
Try restarting your computer for the changes to take effect. 
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Hard Disk
The hard disk will not spin up so the computer can t boot up
This occurs if the unit is exposed to extreme low temperatures. This is not a hardware failure
associated with the hard disk . Allow the computer to warm to room temperature.
I can’t save files because the disk is full
Report this situation to your supervisor or your organization’ s help desk.
Diskette Read Error
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Any card in the PC card socket except for a properly formatted memory card will cause this error
since it is trying to read the PC card.
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I/O Ports
I cant access a serial port
Make sure another application is not using the same port .
Make sure the correct COM port is selected in your application. Refer to the online Help for your
application.
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Keyboard
Something unexpected happens when I press a key
You may have pressed a key combination that performs a Windows function. Make sure you are
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pressing the correct keys for the application you are running.
Incorrect characters appear on the screen when I press certain keys
You may be in NUM LOCK mode. Press FN+NUM LOCK to toggle NUM LOCK mode off.
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Landline Modems
The modem doesn t work
When you first try to use HyperTerminal or similar application , the system responds with a
message asking if you want to install the modem. Answer “ Yes” to this question and follow the
instructions on the screen to install it.
Make sure the communication settings are correct in your application. Refer to the online Help
for
your application.
The modem doesn’ t dial a number
Check these things:
If you are using an external modem, make sure the cables are attached correctly.
Make sure your communications parameters are correct in your application. Refer to the online
Help for your application.
The modem dials and receives an answer but does not establish a connection
You may have incorrect parameters selected for your application to talk with the remote modem.
Refer to the online Help for your application.
You may need to adjust your modem
s baud rate or protocol selection.
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Communications programs such as HyperTerminal or Procomm Plus don t seem to work or they lock
Windows
If you are using the internal modem, be sure to specify the proper communications port .
When you first try to use HyperTerminal or similar application, the system responds with a
message asking if you want to install the modem. Answer “ Yes” to this question and follow the
instructions on the screen to install it.
The modem dials and the answering modem generates tone, but our modem does not begin the training
sequence to establish a connection
Although the problem may appear to originate from the computer, the source of the problem is the
answering modem.
Try setting up the answering modem to generate the correct V.22 tone, which can usually be done
by sending an AT command to the modem.
Add %!1300AO to the initialization string. If used, this command must be sent immediately
before the command to dial the desired phone number and sent again before re-
dialing the number
since the modem will default to the original setting at the end of the session.
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Miscellaneous
The computer shuts off unexpectedly
The computer has entered suspend mode . Press FN+On to turn it back on.
The battery capacity may be low. Connect external power to charge the battery, or replace the
battery with a fully charged one.
The
speaker
volume is too high or too low
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Increase the volume by pressing FN+F7; decrease the volume by pressing FN+F6.
The computer won t turn on
The battery may not be installed properly, or it may not be fully charged. Make sure a fully
charged battery is properly installed.
Connect external power to charge the battery if it is not charged.
If you are using the AC adapter , check the electrical outlet you are using to make sure it is
working properly.
If the GoBook MAX computer does not turn on, restart the computer by holding down both
mouse buttons for at least 10 seconds and then release the buttons.
The computer won’ t turn off
Press and release the FN+Q keys.
The computer enters suspend mode too quickly
When there is no activity for a period of time, the computer turns off or enters suspend mode. To
extend this time, use the Power Management program (Start, Settings, Control Panel, Power
Management) and increase the non-activity time to enter suspend.
The computer doesn’ t automatically suspend
Check to make sure the COM ports are off. For example, exit any application that uses COM
ports.
Make sure external power is not connected. Depending on power settings, some systems will not
suspend automatically when they are connected to external power.
The system date and time are incorrect
Reset the correct date and time by choosing the Date/Time icon from Control Panel and making
the appropriate changes.
I receive an “ out of memory” error message
Too many applications may be running at the same time. Close applications you don’ t need.
Run MS-DOS applications in full screen rather than a window. Press ALT+ENTER to toggle
between full screen and window mode.
If you’ re using desktop
wallpaper, set wallpaper to None. To do this, choose Display from Control
Panel and make the appropriate change.
Make sure you have enough space on your hard disk . Contact your supervisor or your
organization
s help desk for assistance.
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Set up a permanent swap file. Contact your supervisor or your organization s help desk for
assistance.
Holding down the two mouse buttons to reset the computer doesn’ t always work
Try resetting the computer again. If this doesn’ t work, remove all power, and allow the unit to
remain idle for ten minutes. After ten minutes, connect external power and retry.
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Mouse
I have difficulty double-clicking the mouse fast enough
From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Response tab
contains the setting for the double-click speed.
I can’t see the mouse pointer
The mouse pointer may be off the screen. Move the mouse until it reappears on the screen.
From the Start Menu, select Settings, Control Panel, and then choose Mouse. The Motion tab
contains settings for the mouse speed and muse trails.
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PC Cards
I cant remove the PC card
Press the ejector button located inside the PC card door on the side of the computer. The button
will pop out. Press the ejector button again to eject the PC card. Slide the card out.
If the ejector button malfunctions when you press it, release the button and then press it again.
Diskette Read Error
Any card in the PC Card socket except for a properly formatted memory card will cause this error
since it is trying to read the PC Card.
The system does not recognize the PC Card CD-ROM when it is inserted into the PC Card socket
There is a delay of 10 to 15 seconds before the CD-ROM drive is recognized.
Drivers may not be installed. Contact your organization’ s help desk for assistance.
The computer locks up when I remove the PC card
Before you remove the card, select the PC card icon in the system “ tray area of the screen (near
the clock in the lower right corner), and choose “ Stop [card name] card.
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Pen/Touch Screen
When I try to use the stylus on my touch screen, nothing happens
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If you cannot select objects accurately with the stylus, you may need to recalibrate the touch
screen.
To calibrate the touch screen
1. From the Start Menu, select Programs and then choose Pen Calibration.
2. Follow the instructions on the screen to calibrate the touch screen.
The touch screen display warps or pillows in high humidity
The computer remains functional; however, moving the computer to a more suitable environment
will allow the display to recover.
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Wireless Modems
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