Genie Aladdin Connect Compatibility Guide V21 06 29 Openers
compatibility_openers_aladdin-connect Aladdin Connect: Compatibility FAQ
User Manual: Genie Aladdin Connect: Compatibility FAQ
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Aladdin Connect Compatibility Guide Aladdin Connect Compatibility Guide ..................................................... 1 Retrofit Kit Garage Door Compatibility ................................................... 2 Retrofit Kit Garage Door Opener Compatibility ...................................... 2 Smartphone Operating System Compatibility ......................................... 3 Wi-Fi Router Compatibility...................................................................... 3 Smart Home System Compatibility ......................................................... 4 Samsung SmartThings .......................................................................... 4 Yonomi ................................................................................................. 4 Alarm.com............................................................................................ 4 Control4 ............................................................................................... 4 Clare Controls ...................................................................................... 4 Brilliant................................................................................................. 4 URC ...................................................................................................... 5 Amazon Alexa Custom Skill .................................................................. 5 Amazon Alexa Smart Home Skill .......................................................... 5 Google Assistant Custom Action .......................................................... 6 Google Home Smart Home Action ....................................................... 6 Retrofit Kit Garage Door Compatibility The Aladdin Connect retrofit kit works only with specific types of garage doors. Compatible Not Compatible Sectional garage doors One-piece garage doors Retrofit Kit Garage Door Opener Compatibility The Aladdin Connect retrofit kit works only with most garage doors openers made after January 1, 1993. Compatible Not Compatible Genie Series II 1 Made before January 1, 1993 Overhead Door Series II 1 Any opener without safety beams Genie Series III (needs adapter)2 Overhead Door Series III (needs adapter)2 Linear® – all models Marantec® – all models Stanley® – all models Wayne Dalton® – all models Chamberlain® pre-Security+ 2.0 models3 Chamberlain® Security+ 2.0 models3 LiftMaster® pre-Security+ 2.0 models3 LiftMaster® Security+ 2.0 models3 Craftsman® pre-Assurance+ 2.0 models3 Craftsman® Assurance+ 2.0 models3 Notes: 1. 2. 3. Series II openers are best identified by the wall console button(s) that are not black. This covers the vast majority of Overhead Door openers, including all the currently sold models. Series III openers are best identified by the wall console button(s) that are black. If you have one of these units, you need a dry contact control adapter, part # 38013R, which are available at store.geniecompany.com. Chamberlain® or LiftMaster® or Craftsman® - If the antenna color is yellow or is identified as a Security+ 2.0 or Assurance+ 2.0 opener, then Aladdin Connect is NOT compatible. Smartphone Operating System Compatibility The Aladdin Connect app works only with most smartphones and tablets. Compatible iOS version 14.1 and up Android version 5.0 and up Wi-Fi Router Compatibility You must have your Wi-Fi home network name and password available to complete setup. The network name or SSID is listed in your smartphone WiFi settings. You must know the password. Your Internet Service Provider (ISP) likely set up the password on your Wi-Fi router and provided you with that information when connected your home. You may need to contact your ISP if you do not know your password and cannot find the document that was provided during installation. Aladdin Connect products work with almost all routers made since 20104. Compatible Not Compatible 802.11 b/g/n 802.11 b or 802.11 b/g 2.4 GHz 5 GHz WPA, WPA2 encryption WEP encryption Signal strength -65 dBm (2 bars) in the garage5 Signal strength < -65 dBm (< 2 bars) in the garage Notes: 4. Nearly every router built in the last 10 years is 802.11 b/g/n and uses WPA, WPA2 encryption. Some newer routers have both a 2.4 GHz and 5 GHz channel. Aladdin Connect uses the 2.4 GHz channel. 5. Connect a smartphone to the home network and then move into the garage to check coverage. If your home Wi-Fi signal does not adequately cover your garage, you can make sure that the Wi-Fi router is out in the open, not behind a flat screen TV or in a cabinet. You can also try moving your Wi-Fi router closer to the garage. If that does not work, you may need to purchase a Wi-Fi extender, which is available at most electronics stores. Smart Home System Compatibility Samsung SmartThings SmartThings is a free smart home app and open platform that supports devices across 200 brands. 63 million people in more than 200 countries use SmartThings technology daily to create automations and control facets of their smart homes via the SmartThings App and through a range of Samsung products such as phones, TVs, and digital appliances. Yonomi Yonomi is a free smart home app that allows users to create any number of customized rules and scenes associated with entering or leaving the garage. Yonomi integrates popular smart home devices. Users that want to program their home to trigger certain actions based on specific events can use the Yonomi app to customize their home. Alarm.com Alarm.com® is the leading smart home platform in the residential security channel and is installed and customized by over 8,000 security dealers. The platform capabilities include home automation, access control, and integration with residential security systems. Alarm.com enables security dealers to offer a complete smart home experience to their customers. Control4 Control4 is a full featured home automation platform that includes distributed audio and video, home automation, and access control. Control4 is installed and customized by thousands of Control4 dealers. Clare Controls Clare Controls creates smart security and smart home solutions that blend professional installations with DIY smart home expansion. Systems are professionally installed but allow customers to add products and services. Brilliant Brilliant is an affordable premium home automation platform. It is an in-wall control system that unites smart products by simply replacing a light switch. The system requires no extra hubs, servers, or wires, making any home an easy-to-use smart home. The system has Alexa built in and includes automation, and motion detection, all from a single control. URC URC is a smart home automation and control company that has sold over 100 million remote controls sold in the past 10 years alone. URC user interfaces include tabletop controllers, in-wall touchscreens, handheld remotes, keypads, and mobile apps – plus voice control integration with Amazon Alexa and Google Assistant. URC systems are custom designed, installed and maintained by a network of URC trained systems integration professionals. Amazon Alexa Custom Skill There are two types of integrations that available for Amazon Alexa, a smart home skill and a custom skill. A custom skill allows the user to user to make voice commands and inquiries by invoking the custom skill by saying, “Ask Aladdin Connect…” Custom skills are available in Canada. Alexa, ask Aladdin Connect® to… - open my door - open (door name) - close my door - close (door name) - open all of my doors - close all of my doors - list my doors - disable/Enable my PIN Alexa, ask Aladdin Connect® is… - my door is open? - my door is closed? - my door is open or closed? - (door name) is open? - (door name) is closed? - (door name) is open or closed? - Amazon Alexa Smart Home Skill Leveraging is overwhelming success and connectivity with thousands of smart home products, Amazon created a framework for product grouping based on room and enabled users to create basic scenes and voice control of multiple devices simultaneously. A smart home skill is different than a custom skill that requires the user to ask Alexa to Ask Aladdin Connect to do something. Smart home skills allow the user to ask Alexa directly, “Alexa, close the garage door.” Aladdin Connect is the first garage door opener brand to earn the Works with Alexa certification. Alexa smart home skills are available in the U.S. Amazon requires all smart home skill users to use a PIN to open the door. Google Assistant Custom Action There are two types of integrations that available for Google as well, a smart home action and a custom action. A custom action allows the user to user to make voice commands and inquiries by invoking the custom skill by saying, “Ask Aladdin Connect…” While the custom skill is still available, all users are encouraged to update to the Smart Home Action in the Google Home app described below. Google Home Smart Home Action Google also has a framework for organizing products into groups based on location in the home to allow a sophisticated smart home experience. Aladdin Connect smart home actions have been certified and now work with the Google Home app. This integration is different than the integration with Google Assistant in that it allows users to say, “Hey Google, close my garage door,” without saying, “Hey Google, ask Aladdin Connect to …” In addition, the garage door is part of the Google Home system, meaning that the garage can be controlled as part of a group or as a scene using the Google Home app. A list of verbal commands and responses for the smart home actions are provided below. Use Case User wants to open/close a specific door User Verbal Command OpenOpen 100% Close Open 0% Google Audio Response I need a PIN to open DoorName Sure, closing the door (No PIN required for closing) User states correct PIN One, Two, Three, Four Sure, opening the door User states incorrect PIN Four, Three, Two, One Sorry, the PIN is incorrect User wants to open/close a door when door is already open/closed Open DoorName already open Close DoorName already closed User opens/closes a door from App and when opening/closing asks to open the same door Open The door is currently running, and I can’t make any changes User wants to open/close a door when the garage door opener is offline Open Close Sorry, it looks like is not available right now Close User asks to close door that is obstructed – photo eye is blocked. Close DoorName detected an obstruction User has only one door and asks to open the door without specifying the door name Open door / open Sure, opening the door Close door / close Sure, closing the door User has more than one door and asks to open/close the door without specifying the door name Open door / open Sorry I am not sure which device you had like to control User tries to open/close a door using an invalid Door Name Open Close door / close I don’t understand Close User wants to open all doors when all doors are closed. User states correct PIN Open All my doors/ Open all doors User wants to open all doors when one or more doors is open and one/more closed (Doors in different states) User states correct PIN Open All my door/ Open all door I need the PIN to open DoorName (One PIN is used for all doors) One, Two, Three, Four User wants to close all doors when all doors are open. User wants to close all doors when one or more doors is closed and one or more is open (Doors in different states) Close all my doors/ Close all doors Opening # garage doors DoorName already open Ok, closing # garage doors One, Two, Three, Four Close all my doors/ Close all doors I need the PIN to open DoorName (One PIN is used for all doors) Ok, opening # garage doors Closing DoorName. DoorName already closed
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